support

[last hinge]

@long ferry Thank you for the help :D

[errant beacon]

Will there be a notification when the resolution is found?

[quartz willow]

yes

[errant beacon]

Awesome ty

[sturdy swan]

ayo xetera

[quartz willow]

just subscribe to #site-status

[sturdy swan]

@quartz willowhey

i need help

[long ferry]

ask

[autumn flame]

why can't i select my bot when trying to get auction access? it says i have no bots

[sturdy swan]

my bot still not in web

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[long ferry]

dblsupport @sturdy swan

[hidden root]

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

me or

?

AXMYO

[long ferry]

read the message

[sturdy swan]

why tho

?

[long ferry]

my bot still not in web

[long ferry]

read

[sturdy swan]

ik

[long ferry]

Yup

there's your answer then

[sturdy swan]

why

[sturdy swan]

Can I be punished for reacting with bigbrain emoji on ur msgs

i mean

there should be a estimated time

or something

[errant beacon]

They said there is not

[long ferry]

there should be, but there's not

please understand that not everything has an ETA

thank you

[distant helm]

is there a bug on the site rn? (idk if this for this channel tho, if not sorry)

[long ferry]

see pins

[sturdy swan]

got it

[distant helm]

ah ok

[sturdy swan]

I created a team on top of gg, how do I delete the team?

[sturdy swan]

after they update it

[sturdy swan]

?

[long ferry]

You cannot delete teams as of now

[sturdy swan]

ik

[sturdy swan]

that what i said after the update

[torn merlin]

i keep getting this message for the past 2hours

[long ferry]

read pins

[sturdy swan]

@torn merlin

@long ferrydo u get bored

[long ferry]

dblsupport

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[long ferry]

please stay on topic

thanks

[sturdy swan]

k sry

[torn merlin]

okay ^^ thanks (sorry didnt realize it was a 500 error 💀 )

[errant beacon]

Thank you for your help Hope

[abstract compass]

hi! i'm trying to invite Nagito 2 bot to a server, but i get a 403 error on its page

[quartz willow]

fyi we have identified the issue and are rolling back changes

[abstract compass]

ok, thanks!

[neat merlin]

why cant I vote dank memer?

[tacit idol]

read pins

[neat merlin]

now I got it, thnx for letting me know abt it

[winter ice]

can anyone help?

[long ferry]

known issue

[winter ice]

what's the issue tho?

is it in the pins?

[long ferry]

Site issues, we're not sure either

[harsh bear]

Why my bot is not in top.gg?

It says 500

[winter ice]

isn't there anyway to fix it?

[long ferry]

not as of now

[long ferry]

read pins

[blazing basin]

#site-status message

[limpid shadow]

being worked on

[harsh bear]

Lol they ruined topgg

[limpid shadow]

No, it's just a database issue

It'll be back in ~10-30 minutes

[slate knot]

Hello

[winter ice]

oh means there's a hope it will be fixed

tysm

[lofty coyote]

Hello

Help pls

[long ferry]

ask away

[lofty coyote]

how can i put my bot on top.gg

?

[long ferry]

dbl zendesk submit

[hidden root]

Top.gg Support

How to use Top.gg
How to submit your bot

[slate knot]

@long ferry friend of mine got banned about a year ago, can I find out the reason for the ban

[lofty coyote]

Thanks 👍@long ferry

[long ferry]

whats their id

[slate knot]

627167587121233931

[long ferry]

dblappeal if they wish to appeal

[hidden root]

How do I appeal?
For more information about how to appeal you can view this article.

[umbral terrace]

anyone else getting Unauthorized (status code: 401) when tryna get the bots votes

[long ferry]

read pins

[obsidian locust]

Ah ok

in pins sorry

[slate knot]

Thank you I will tell him the reason for the ban

[lofty coyote]

@long ferry ?

[long ferry]

clear cache and cookies

[stark anvil]

poketwos voting is not showing up?

[tacit idol]

read pins

[stark anvil]

so they don't know

ok

[lofty coyote]

No ?

[long ferry]

?

[lofty coyote]

speak turkish pls?

[long ferry]

I dont speak turkish sorry

[lofty coyote]

Okey

No speak english

[lofty coyote]

?

[long ferry]

I cant help then

[lofty coyote]

😟

Okey

[slate knot]

Can I talk to you in private about the ban?

[long ferry]

You can tell your friend to state the stuff in the appeal instead

[slate knot]

I m sorry if my english is weak
do you speak Arabic?

[long ferry]

I dont

[slate knot]

well where to file an appeal

[long ferry]

dblappeal

[hidden root]

How do I appeal?
For more information about how to appeal you can view this article.

[slate knot]

thank you

[scarlet kernel]

What problems have been resolved?

[long ferry]

#site-status

[scarlet kernel]

!!

[quartz willow]

what bot is this

[scarlet kernel]

probot

[quartz willow]

ah looks like I missed the vote page when cleaning things up, thanks

[long ferry]

servers seem to work with voting again

[quartz willow]

should be fixed now @scarlet kernel

[scarlet kernel]

done

[sturdy swan]

you've voted already

[long ferry]

You did probably

Try again in 12 hours

[sturdy swan]

literally read it

[long ferry]

then try it later nonetheless

[lyric ermine]

i have the same problem with this, I accidentally vote during the crash stuff before and now the site count it but I didn't get my rewards for voting

[sturdy swan]

this is a lulw moment

[lyric ermine]

exactly!

[long ferry]

it didnt

clear your cache

dblcacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[long ferry]

works perfectly on my main account and another browser

otherwise try a different browser, you're likely not clearing cache properly

[plucky nova]

How can I delete a team?

[long ferry]

just try voting later again

[long ferry]

you cant as of now

[quartz willow]

if you voted in the past 30 minutes during the outage and didn't get a reward there's not much we can do. You'll just have to wait, sorry

[plucky nova]

sadge, can I have a top.gg moderator/reviewer delete it..?

[sturdy swan]

yeah then wait

[plucky nova]

Also, how come my bot doesnt have an icon?

[long ferry]

dblrefreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

[plucky nova]

thanks

ok then, where do I view team invites?

[long ferry]

edit profile -> invitations

[plucky nova]

ok

thanksss

ok another question
https://top.gg/bot/875872695697416243
Why doesnt the other person in the team this owns appear under creators?

[long ferry]

creators do not show team members

[plucky nova]

How can I make it show other creators?

[long ferry]

you cant as of now

[plucky nova]

why

[long ferry]

not a thing yet if soon

has been suggested already

[silent sinew]

if my bot needs administrator permissions only for moderation commands, is this a problem?

[long ferry]

No bot needs administrator

it will get declined during testing

[silent sinew]

okk

i will change it

[fair ledge]

When i try to vote a bot it says to vote in the next 12 hours and i didnt vote. Is it something i'm doing wrong?

[long ferry]

Did you vote during the issues in #site-status

[fair ledge]

I don't think so. every time I tried to it would give me the error screen

[long ferry]

Then it is related to that, try voting in 12 hours again

[fair ledge]

Okii ^U^ ty ❤️

[maiden acorn]

Same

[long ferry]

see above

[silent sinew]

if the bot is testing by the testers, and when they type a command moderation like .ban, and the bot has no permissions, if the bot will say -> i need permissions to proceed this command, this will be enough>?

[long ferry]

if these requested permissions are necessary and are not administrator, yes that would be fine

  6. Commands must only require permissions that the command being run needs. (e.g the kick command can only require the kick permission as it's required to be used). Bots cannot require the administrator permission for it to work.

[buoyant lion]

Is there an app for top.gg for phone

[long ferry]

no

any app claiming to be official is false

we do not endorse any apps made for top.gg, nor have any official one

use with caution

[maiden acorn]

I cant vote it says You have already voted for AniGame in the past 12 hours.but I last voted 14hours ago

[long ferry]

see above

Then it is related to that, try voting in 12 hours again

[buoyant lion]

Any way to vote on phone then the ads crash the site for me. Or is it only recommended to open on laptops?

[long ferry]

use a different browser than safari

[buoyant lion]

Oh okei

Thank you

[mild galleon]

Anyone else having issues with announcements for their bot

[long ferry]

known issue

[mild galleon]

Alr

[ancient heart]

I can't change the theme preference for my bot's display page. It's ugly white for people who are new to the site. When I try to change the theme preference and save the website tells me there are validation issues. Is this because the database for topgg is still broken?

[maiden sequoia]

Why would he make such a mistake?

[long ferry]

#development

[long ferry]

known issue aswell, not related to what happened in #site-status

[ancient heart]

alright thanks. also where do i start a petition to make dark theme the default for top.gg instead of starting out light theme

[long ferry]

nowhere, users can change it if they wish to

[ancient heart]

in my opinion it should start you off as dark theme

[lime cosmos]

what's this?

[long ferry]

dblnotdiscord

[hidden root]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[lime cosmos]

ohk

[silent sinew]

It should be Ok if every moderation command needs any kind of permissions except administrator

?

[long ferry]

No

[north geyser]

can u help me with my setup on my server

[long ferry]

it should be necessary for the feature required

[north geyser]

cuz its glitching

[long ferry]

we cannot, no

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[north geyser]

and

[long ferry]

I'd suggest using the server flow instead

[twilit gust]

Hey! I tried to get top.gg premium and it didn't quite work it seems, anyone available to help? It doesn't even seem like it charged my card (or attempted to even)

[long ferry]

yeah still a known issue

[long ferry]

@north geyser https://top.gg/servers/add/yourserverid

follow these steps

[north geyser]

ty

[twilit gust]

^^ Thanks

[arctic olive]

How the review server doesn't appear in my bot join log for guilds ?

[long ferry]

either not added yet or an issue on your logs

we cant help with that

#development

[torpid vigil]

sorry

[silent sinew]

Wdym

[long ferry]

refer to #rules-and-info

[silent sinew]

Someone told me that if the command needs administrator my bot will be denied

[sturdy swan]

bro

how do I even invite the topgg bot

lmao

ok this helped, I think

[grand ravine]

yes, instantly

[dreamy swift]

What is going on with @small lantern? I see endless logs of its avatar constantly changing.

[stoic socket]

check pins

@dreamy swift

[dreamy swift]

Thanks!

[stoic socket]

no problemo

[long ferry]

read pins

[feral pawn]

Im trying to save changed to a server thats not posted at all and its returing an error without the spot of the error

[hollow igloo]

Does top.gg use mongodb?

[blazing basin]

@quartz willow

[quartz willow]

unfortunately we do

[blazing basin]

Why unfortunately

[quartz willow]

shit db

we're migrating away from it though. The outage today was related to mongodb being awful for example

[blazing basin]

Why aren't you replicating it

[quartz willow]

you don't even know what the problem was why are you throwing random claims out there lol

[stoic socket]

because fluxed stinky

[blazing basin]

It just seems like you aren't unless you deleted some data or something then makes sense yk

[quartz willow]

anyways, not the right channel

[hollow igloo]

xD

[dark grail]

Can I format a Long Description using HTML tags ?

[long ferry]

yes

[dark grail]

Then I'm doing something dead wrong

Because its not working at all

Does it have to be like full HTML (with opening, body, etc) or just tags ?

[long ferry]

just tags

[slate knot]

How can I use this feature?

[dark grail]

I kinda did it, but it doesn't look quite right to me...

[quartz shoal]

I recently changed my server's name and icon. but it's not changing on my server's top.gg page.

[long ferry]

Known issue right now

[quartz shoal]

ok

[grand ravine]

Add your server to top.gg then put its ID there

[naive isle]

how do i fix this?

[stoic socket]

What page?

[naive isle]

https://top.gg/servers/853643055630254091/edit?success=true

where you can edit server

[long ferry]

@naive isle try clearing your cache

[naive isle]

I've done it already

[slate knot]

I did what you said but it doesn't work, it requires the ID of the servers the bot is in

[grand ravine]

Not necessarily, you can put any server there as long as it's listed on top.gg

Just make sure to add the server first THEN try to fill that field

[slate knot]

I would like to include the counter of the servers in which the bot is located

[grand ravine]

That's a whole different topic

Ask around #topgg-api for instructions

[slate knot]

thank you

[quartz shoal]

I recently changed my server's name and icon. but it's not changing on my server's top.gg page.

[sturdy swan]

Any mods active atm just got a issue with the site that am able to do something

[normal beacon]

hi! i have a issue when i trying to vote karuta bot:(

[opaque basalt]

me to

the karuta bot says i can vote. but when i go to vote it says that i alreday voted the past 12 hours

[grand walrus]

My bot was approved on top.gg I got a dm by watcher bot so now what to do?

[winter walrus]

The problem is most probably on the bot's side (probably in keeping track of user votes). So it is better to approach their support server for what the issue is

[opaque basalt]

Nah my friends can vote

It letting them vote

[winter walrus]

Maybe their last vote was before 12 hours

[grand walrus]

What to do now?

[winter walrus]

This could also be due to the current site issue mentioned in #site-status

[winter walrus]

Your bot is approved and is now listed publicly on top.gg site. There is nothing else to do

[grand walrus]

Ohk

But I can't see my bot there

[winter walrus]

https://top.gg/bot/<your_bot_id>

[grand walrus]

Kk wait

How to verify our bot by discord?

[opaque basalt]

ok

[winter walrus]

dbl notdiscord

[hidden root]

@grand walrus

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[sturdy swan]

is it okay for the user to require administrator?

[winter walrus]

Yes, you can require the user to have administrator (or any permission) to run a command.

[lapis orbit]

hi! I think voting on my end got messed up, can I get some help with it?

[lime cosmos]

the topgg server website isnt loading things up

[sturdy swan]

it's not loading at all or you can't see any servers?

[lapis orbit]

so it telling me that I've already voted for a bot within the last 12hrs without actually getting the confirmation discord message is normal?

bc that's what is going on on my end all day

[lime cosmos]

cant see some servers

[sturdy swan]

your bot might be offline when you voted

[sturdy swan]

could be a cache problem

[winter walrus]

There are site issues related to voting, watch out #site-status to get updated when those are fixed

[sturdy swan]

try pressing refresh data

[lime cosmos]

ok

[lapis orbit]

It looks like they said they should already be fixed:/

[tulip walrus]

Hey whats the command for stopping an incense?

[winter walrus]

They are currently working on it

[winter walrus]

dbl wrongserver

[hidden root]

@tulip walrus

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[lapis orbit]

Ah, was the message after that referring to a different issue then?

[sturdy swan]

Yes

Cache problems

[lapis orbit]

I just joined this server after being directed here from the bot-in-question's server, apologies

[spark canyon]

I voted but didn't get role.

[winter walrus]

Wrong server. Read the embed above

[lime cosmos]

still not working

[sturdy swan]

could be voting problem

[spark canyon]

Right server

[nocturne pulsar]

How can I add my server back to the site after deleting it from top.gg?

[lime cosmos]

and the member count hasnt changed also

[vocal delta]

hey

[sturdy swan]

There should be a publish/edit button on your server in your profile page

[winter walrus]

Ah yes

[sturdy swan]

And you need to add dsl bot to the server

owo since when is @small lantern not named DSL

[nocturne pulsar]

no, it just has a button to add to top.gg. i have other servers in my profile that say edit, but not this one. after I deleted it from top.gg it will not show edit anymore.

[sturdy swan]

what happens when you click the button

[spark canyon]

That's not the problem

[nocturne pulsar]

it makes me download the top.gg bot and then nothing happens. the button doesnt change.

[winter walrus]

If you are referring to the vote not being made successfully it is a current site issue.

[spark canyon]

That also not my problem

[sturdy swan]

top.gg voting has some problems right now and will be fixed soon

[spark canyon]

From many days my problem is occurring

[winter walrus]

What are you voting for exactly, a bot or a server?

[spark canyon]

Server

[winter walrus]

Is the role above @small lantern bot?

[spark canyon]

No

[winter walrus]

Yes

[winter walrus]

The role you are giving should be below the role of @small lantern bot's role for it to give the role to anyone

Also make sure the bot has manage roles permission

[sturdy swan]

there are mods ready to bonk your bot for that

[spark canyon]

I know

[winter walrus]

If everything is set correct, then the issue is probably related to the current site issue on voting

[spark canyon]

For whom

[spark canyon]

For whom

[winter walrus]

@small lantern needs manage roles permission

[spark canyon]

Wait I will check

[spark canyon]

Wait I got dsl bot

[winter walrus]

The bot is renamed from DSL to Top.gg.

https://top.gg/terms

Discord could approve name change for verified bots. You just need to apply for it.

Yeah

manually posting is not as far as i know. But posting fake stats is

[spark canyon]

Gave

@winter walrus

[winter walrus]

It should work properly right now if the voting is successfull

[spark canyon]

Ok

[sturdy swan]

hey

i need a help

[mortal wing]

https://dontasktoask.com/

[sturdy swan]

I cant add my bot

pls help

[sturdy swan]

nothings happen when i click this

[mortal wing]

Read pins

[spice scroll]

Hi, idk if it is a bug or not but when i used to submit my bot like 2 years ago @wild stone would DM me about my submission but when i submitted now i didn't receive any DMs.
Is that normal or not?

[chilly cosmos]

Actually i changed my server name recently but that change is not shown in top.gg. It still shows the old name of the server. Pls help

[long ferry]

Submission messages are not sent anymore, but approval ones are sent by @hidden root right now

[long ferry]

Known issue with fetching server data

[spice scroll]

oh alr, thanks

[sturdy swan]

did that still cant submit

[rigid viper]

Hey, help

When I try to use the topgg api, I always get this error Error: Request failed with status code 401
I tried resetting token, and whatever I could but it is not working, it gives me the same error

[long ferry]

Are you providing your token in the Authorization header?

[sturdy swan]

i cant press the submit button to submit my bot details

deleted cache, cookies tried on 2 browsers , 2 devices none is workinh

[long ferry]

Refer to pins

[sturdy swan]

yeah tried that

[grim orchid]

what is the best way for coding?

I'm just starting coding

[long ferry]

Inspect element, check your network tab under the failed request

The response

[sturdy swan]

ok

[mortal wing]

lets talk in generla or developemnt

[sturdy swan]

{message: "Your form contained some validation errors", translationId: "errors.bad-request",…}

@long ferry what is slug

[grim orchid]

#development

[sturdy swan]

someone help me wit this

someone help me plsssssssssssssssssss

[quick jewel]

Guys, my server wont appear in top.gg . Tried removing and re adding it still wonf

We have already sent a support thru email but no feedback response from devs yrt

[long ferry]

Check you tags

@sturdy swan

[rigid viper]

idk about those things, I use the @top-gg/sdk npm package

[long ferry]

Have you provided a token in your code at all

[long ferry]

dblissues

[hidden root]

@quick jewel

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[rigid viper]

yea
This is the api variable: const api = new Topgg.Api(process.env.TOPGG_token);
And process.env.TOPGG_token is where the token is

[quick jewel]

Ahhhh i seee. Was experiencing this for atleast a week now. Thanks for ping

[long ferry]

Ask in #topgg-api for help then

[rigid viper]

Me?

[sturdy swan]

Hey may I ask you something in dms rq?

[long ferry]

Yes

[rigid viper]

Ok

[chilly cosmos]

So will it be fixed?

[long ferry]

There's no eta but it will be fixed

[mighty temple]

hello!
I'm trying to apply for auction but there is no option for my bot i already have on top.gg idk whhy, and it is showing me add one bot cuz u dont have any. anyone pls help!

here's my bot on topgg https://oibot.ga/see-the-bot-is-here-on-topgg

https://top.gg/bot/867713143366746142

but still not showing lol

[mortal wing]

known issue

[silent shuttle]

May I know top.gg says I have already voted within 12 hours even if I haven't and I am able to vote only once a day due to this. I had to delete and recreate my server on top.gg a few days ago is the issue coz of this?

[cunning iris]

this says its not public, but my bot is public lol

[winter walrus]

It's currently a known site issue. #site-status

[silent shuttle]

Oh ok ty

And the bot I was using to track votes stopped working is that a issue from your side or from that bot

[mighty temple]

anyone?

[cunning iris]

cant add my bot, help please

[sturdy swan]

#mod-logs

[stoic socket]

Found some bots with the same name and pfp but made by different people. is this allowed?

[cerulean magnet]

Hi, I wanted to add my server like I did in the past, but I couldnt invite the top.gg bot. I submitted my server to be approved, and wanted to ask how long that usually takes. thanks

[stoic socket]

Servers don't get approved

As soon as you add they are accessible on the site

[cerulean magnet]

the bot is not in the server yet tho

and thats why it says 0 members, no server Icon

[stoic socket]

Make sure you add it

[cerulean magnet]

can you give me the link?

[stoic socket]

https://top.gg/servers/invite

[cerulean magnet]

ok, thanks

[ornate remnant]

Is there any ways we can share picture of the bot working??

etc

Example

[long ferry]

For approval, no

It has to work for us

Unless you're referring to adding that to your bot page, then html

[ornate remnant]

yea
I want to add it to my bot page

[long ferry]

Use html/markdown then, look up on how to embed images with that

[ornate remnant]

kk

TYSM!

[shadow ridge]

Why did my server votes get rested?

[trail crown]

Wow is that real ?

Does top.gg have an official bot

[shadow ridge]

Why did my server votes get rested?

[trail crown]

At the end of the month all the votes gets reseted

[shadow ridge]

why tho?

every month all votes get reseted?

[winter walrus]

Yes

[shadow ridge]

oh ok

thx

i got scared our server had over 300 votes

big deal to us

[potent slate]

Can anyone help me
I apply for a discord partnership how much time to get the verification mail!

[winter walrus]

dbl notdiscord

[hidden root]

@potent slate

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[potent slate]

@winter walrus ok thank you so much 😅

[summer radish]

i changed my bots name a while ago and it hasnt updated on topgg

how long will it take?

[winter walrus]

dbl refreshdata

[hidden root]

@summer radish

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

[abstract heath]

Can anyone help me out

[summer radish]

based ty

[abstract heath]

@winter walrus How to get verification email of partnered with disocrd?

[winter walrus]

dbl notdiscord

[hidden root]

@abstract heath

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[abstract heath]

OK thank you so much

How to get badge of Partner Program

[loud vector]

just wanted to ask that if when i give the bot to ask for administrator permissions on joining (shown below), would that be allowed on top.gg? because i saw some bots getting declined by something similar in #mod-logs

[ionic thicket]

You can edit it. It is not a problem afaik. The problem is if the bot does not have enough permission to execute a command, it should prompt required permissions.

[loud vector]

but if i give it administrator it wouldnt have that problem

[ionic thicket]

yes

[loud vector]

so i just wanted to ask if thats allowed

[winter walrus]

All bots are invited with 0 permissions. All of your bot's features / commands should be able to function without admin permissions. Your bot will be declined if it requires any unwanted permission for any particular command, or if it requires admin for any command

[stoic socket]

this isn't Discord

[loud vector]

but if my bot has ban/kick/warn commands, how would i do that with 0 permissions"?

[winter walrus]

We give the permissions that is needed to the bot upon testing those commands

[loud vector]

oh

[stoic socket]

it just needs to return a mesage saying something like "you do not have permissions etc" and not just refuse to work without admin perms

just read what Vision is saying and you won't have any issues

[loud vector]

ok so if i just say that "This bot requires administrator permissions, please try again"

would that be alright?

[stoic socket]

it would be declined

[loud vector]

oh so i have to say a permission per command?

[stoic socket]

no bots NEED admin perms to run, hence why there are lots of permission options

[loud vector]

ah arlight

[stoic socket]

kick command needs kick perms
ban command needs ban perms etc

make sure each command has the right permission requirements on and the bot ideally only asks for what it needs to ask for

[long ferry]

They reset monthly

[loud vector]

alright thanks!

[abstract heath]

كيفية استخدام أوامر mimu بوت؟

[stoic socket]

wrong server

discord.gg/mimu

[balmy oracle]

@real laurel

[mortal wing]

Id you wanna dispute your bots decline dm them.

[atomic turtle]

I happen to be running into a problem with the website, I thought it was my internet but it wasn't and It happens to be on top.gg's end

• Emotes count are 0 even tho my server has emotes
• Top gg bot error for creating invite link even though the bot was in the server with correct perms even went as far as giving the bot admin
• was trying to test the reviews to see if it does lag out and it showed up after we restarted the whole browser || Multiple times ||.
• If the vote role reward doesn't need automation from my end then it doesn't work from top.gg's side
• Ran into a few problems with the Webhook but fixed eventually(had to use Zapier)
  If someone happens to know as to why I'm getting rammed over by the website, if you happen to know a fix please do tell. Thanks

[long ferry]

All known issues except the last 2, related to your setup

[atomic turtle]

The vote reward role, how does it work, because I had to automate it through zapier with the webhook post req. even added a delay similar to the 12hr period between each vote before its removed

[long ferry]

Needs manage roles

[atomic turtle]

gave it admin

[long ferry]

Is the role below the bot?

[atomic turtle]

nope

[long ferry]

That's the issue then

Can't assign a role it doesn't have access to

Role hierarchy matters

[atomic turtle]

oh didnt read it right

the admin role is assigned above every role

sorry

[sturdy swan]

men been 3 days xd

[stoic socket]

it seems to be around a 1 week+ wait atm

be patient and be happy when accepted

[sturdy swan]

;-;

[cerulean magnet]

Hi, It says my server has 0 users, 0 emojis and no icon, but those are all not true.

Ples help.

https://top.gg/servers/653995928457576490

if you join the server as a test, youll see

[blissful sonnet]

hey how can we add like the servercount on top.gg bote page

[stoic socket]

https://top.gg/servers/invite

invite the top.gg bot

[cerulean magnet]

I did

[stoic socket]

Try kick and readd

[cerulean magnet]

and I refreshed the page 15 times, opened it in a new tab and waited for like an hour, but it still is

[cerulean magnet]

ok

[stoic socket]

https://top.gg/bot/new

[long ferry]

Known issue

[cerulean magnet]

unknown for me

[ornate remnant]

I have a question.

What will happen do to some error a particular command doesnt work but the reason for the command not working is given to the user?

If want I can send a ss of the error message

[stoic socket]

Are you referring to a bot currently in Queue?

[ornate remnant]

yes

[stoic socket]

Ah - might be worth adding a response to the command until its working agfian

[ornate remnant]

Is this fine??

[cerulean magnet]

didnt work

[stoic socket]

This command is currently unavailable due to an issue!

[stoic socket]

Yes that seems fine

[ornate remnant]

Okay thx.

[stoic socket]

As long as its clear for the bot reviwer then thats good

[blissful sonnet]

@long ferry hey can you tell how to add server count in details ? at top.gg bot page

[long ferry]

dblservercount

[hidden root]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[long ferry]

You cannot use discord webhooks

[spark canyon]

What to fill in that?

[long ferry]

An actual webhook that can receive data

[spark canyon]

How

I dont know.

[long ferry]

https://sendgrid.com/blog/whats-webhook/

[spark canyon]

Start by setting up your webhook URL in the edit form of your bot on this site, it can be found at https://top.gg/bot/:your-bot-id/webhooks (Replace :your-bot-id with your bot's ID!). Once you've entered the URL you want the webhook to be sent to, you're all set! If you need help setting up webhooks inside of your bot don't be afraid to ask in our discord server in the #topgg-api channel.

[blissful sonnet]

how to do it idk

[long ferry]

Yes, still read the link I sent

[mortal wing]

read the document

https://docs.top.gg/

documentation*

[blissful sonnet]

then also i am not able to thats why i came here xd

[mortal wing]

Why can't you?

the website is blocked anywhere

afaik

[blissful sonnet]

huh

[blissful sonnet]

no

i am not able to understand

[mortal wing]

Have you never read any documentations?

How did you learn librarys / programming?

[blissful sonnet]

like ik that

[blissful sonnet]

i get bored

[spark canyon]

What to read there?

[atomic turtle]

@blissful sonnet if you dont have knowledge on how to operate webhooks then you need to read the docs, these people are helping you. They aren't here to spoon feed you

[lost crag]

🥲

[mortal wing]

Then you can't have server count display.

[blissful sonnet]

yea i am reading again

[blissful sonnet]

about webhook ik and ty for helping

[copper plume]

Bro im looking for a job

Can you suggesting me

[lost crag]

-botinfo 776842356435189760

[wild stone]

Earth

Bot info

ID

776842356435189760

Username

Earth

Discriminator

3656

Short Description

A best quality music bot which makes you to feel the Music and its Beats. It features special commands like 24/7 in Voice Channel.

Library

undefined

Prefix

++

Total Upvotes

26302

Monthly Upvotes

3766

Server Count

No server count

Owner(s)

@heady horizon

Links

Invite | Support Server

Earth

Bot info

ID

776842356435189760

Username

Earth

Discriminator

3656

Short Description

A best quality music bot which makes you to feel the Music and its Beats. It features special commands like 24/7 in Voice Channel.

Library

undefined

Prefix

++

Total Upvotes

26302

Monthly Upvotes

3766

Server Count

No server count

Owner(s)

@heady horizon

Links

Invite | Support Server

[lost crag]

why luca bot is replying 2 times

[blissful sonnet]

its sad that ur id got disabled

[lost crag]

😭

@lost crag#9445

@sturdy swan

its me

[blissful sonnet]

ik

[mortal wing]

hes too cool also #commands

[lost crag]

Hello
Support Team
I am Chandan#9445 (537986136979669006) my that account got disabled by discord Will I get bot developers role in that account I can proof that I am owner of Earth#3656 (776842356435189760)

[copper plume]

Woow

[misty oxide]

I accidentally pressed on report button for a comment. How can i cancel it ?

[lost crag]

lol

[copper plume]

You can click again

[mortal wing]

Don’t worry as long as the review didn’t break the rules your good.

[copper plume]

As long we follow the rules its okay bro

[misty oxide]

no

[misty oxide]

wdym?

[mortal wing]

I’m Just saying you don’t have to do anything

[misty oxide]

will i get ban or something ?

?

[mortal wing]

no

You dont have to do anything

Its okay

ignor eit

[copper plume]

Ftck

[lyric stream]

Why can't I add my server to the website?

[atomic turtle]

@spark canyonif you're still stuck, you probably don't know how to code

so

here

https://streamable.com/rjuc0k

I made something for you

have fun

its free

btw

[spark canyon]

I am not a coder.

[spark canyon]

Trial completed.

[atomic turtle]

?

for zapier?

uh make a new account

breh

or just buy it

this is a temporary solution

try and get into automated webhooks, either make a bot for it or buy a service that can do it for you

otherwise it isn't completely free

[rotund oasis]

What can i do against trolling Members with multiple Account giving lie Feedbacks on Top.gg website?

[atomic turtle]

report them

nothing you can really do other than that

[rotund oasis]

isnt it possible to shut the feedbacks completly down, cuz discord Feddbacks are most of the time lil troller, who are hating

i reported them still no reaction, thats why i may ask for faster ways

[atomic turtle]

don't really think so, Im not really in a place where I can say anything about it

not a staff at all

[lyric stream]

Why do no servers show up for me when I try to add my sever?

[stoic socket]

@atomic turtle https://webhook-discord.com is better and made by a Top.gg mod

[copper plume]

Help

[rotund oasis]

i had a 2hours conversation with a 16yo. Afterwards he disliked to arguing with me and hated and left the conversation. So he started with a 2nd acc. to give a manipulated feedback... :/

[stoic socket]

Use https://webhook-topgg.com as Zapier only allows 100 vote notifications before costing money

[stoic socket]

What with?

[copper plume]

I have problem with me ex

[stoic socket]

?

[copper plume]

I looking for new gf but her feels like Jealous with me

[atomic turtle]

@stoic socket would use it but I already have a bot for myself, its just that was the only option I personally knew it existed so I tested it out and it worked before

so I shared it

don't really use it tho

[stoic socket]

Nice - I use the other site because I know @zinc oracle made it and it’s not going to stop working after it’s used 100 times in a month

Plus it sends fancy embeds

[terse blaze]

hello 🙂
i think i have some issue with adding the server into top.gg

Is anyone here to help?
thank you 🙂

[sturdy swan]

hii for some reason it says my invite to my server is invalid and the server icon or name hasn’t updated. idk what to do

[brittle frigate]

Hi my bot got approved but when i search him i cant find him in search list

[misty oxide]

I think new bots take some to show but you can open the bot bot page via your profile or the bot id

[brittle frigate]

can u send me link in dm where i judt need to replace it to my bots id

[misty oxide]

use your profile if you want via bot id open any bot page and you will see the id in the link replace it with your bot id

[brittle frigate]

k thank u

[mortal wing]

Known issue, you have to wait around 24 to 48 hours for it to show up

[brittle frigate]

👌

[strange girder]

Hi, I applied for auction access around a month ago and I was wondering if it could get looked into. Thanks!

[turbid rune]

Does the long bot description support any formatting

[sturdy swan]

Does anyone know how the profile picture of a bot is changed in Top.GG?

[stoic socket]

https://discord.com/developers/applications

Then refresh data on top.gg

[lethal bough]

My bot was not accepted after being inactive after the first empty random
Not looked after while active for 5 days, then rejected while at school :D

[steady stag]

When I come onto the advertising page and I come to apply I click on discord bot but then when it says select bot it wont let me? Anyone know why

[cobalt sleet]

That's a known issue right now. There's no ETA for a fix. Just pick "product" and once your application gets approved you'll be able to select your bot instead.

[stoic socket]

Might be worth looking into something like a VPS

[cobalt sleet]

Dbl support

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[steady stag]

K, they should out it under site news that they know about this then

[atomic nest]

Hello! When I search for my bot is not displayed although it was accepted.

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[royal coral]

new bots can take a while to show up in search, but bots should still be available via direct link or your top.gg profile

[atomic nest]

ok it has only been 16 hours since it was accepted.

[royal coral]

they say about it can take up to 24h for bots to show up in search, so maybe wait a while longer

[potent rapids]

Help, when trying to login i get error code 500

[sturdy swan]

ok

[sturdy swan]

as admins will say:
if(login error){
clear site cache, reload page
}else if(error persist){
clear browser cache, retry
}else{
try different browser
}

[potent rapids]

It happens on diffrent browsers (it changes on diffrent devices, sometimes chrome work sometimes opera gx work)

[sturdy swan]

yeah, it's a known issue

[potent rapids]

But that didnt happend before lol

[sturdy swan]

¯\_(ツ)_/¯

[potent rapids]

Also, for 100 first votes i get 15$ credit right?

[sturdy swan]

that idk

[mortal wing]

yes

[sturdy swan]

i thonk it might be within a certain time period

[potent rapids]

When i go to auctions and try to request Access (i select that i want promote discord bot) it doesnt show my bot. Only that i dont have any bot yet

[mortal wing]

Known issue aswell

[potent rapids]

Oh k

Hope it will be fixed, trying to get 100 votes every month. I started this month and already got 30 votes

[long ferry]

dblteam

[hidden root]

@sturdy swan

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[long ferry]

create a team, ask your friend to invite you to it, then tell your friend to transfer that bot to the team

[sturdy swan]

So, I submitted an Email to delete my user profile from top.gg. I was then told via Email to come here and contact Xignotic, which, wasn't sure if that meant DMs, but I guess not since it's been a few days with no response.

hii for some reason it says my invite to my server is invalid and the server icon or name hasn’t updated on website. idk what to do

The logo has vanished on my server listing on top.gg but the bot is still in the server

[sturdy swan]

this happened to me too

[zinc sentinel]

i have summed a bot how do i now if it gets accepted?

[long ferry]

Was meant dms, correct. Just be patient

[sturdy swan]

I just had to make sure. Thanks

[sturdy swan]

I have 15$ in credits, how to redeem them using Google Pay

?

[steel bobcat]

is this an error or

[sturdy swan]

@cedar wind@long ferry@cyan palm@cyan flint@deft python@zinc oracle

?

I have 15$ in credits, how to redeem them using Google Pay

[long ferry]

Why did you ping everyone

One would've been enough

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[long ferry]

Read

And only ping ONE moderator, not everyone

[sturdy swan]

Need my ex co owner removed off of my top.gg listing. He has ownership to the whole server on ur site

[restive pond]

Hey. I submitted a bot but it does not show in my profile

[long ferry]

Clear cache

[restive pond]

Where can i see if the bot has been approved

[long ferry]

Transfer your server to a team

[long ferry]

dblnotified

[hidden root]

@restive pond

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[restive pond]

how?

[sturdy swan]

Alright will it let me do that thru the ownership account ? cuz he isn’t gonna do it if only the person who claimed the listing can

[long ferry]

If you own the server, you should be able to do it

otherwise known issue if you can't

[long ferry]

dblcacheclear

[hidden root]

@restive pond

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

alright ye I do this is just my 2nd account

thank u for the help

[restive pond]

i am on macos

[restive pond]

i cleared the cache. but my bot is not shown

[long ferry]

Make sure you're logged in as well

[restive pond]

i am

@long ferry but my bot isnt shown in my profile

[long ferry]

Then can't help, try accessing it through top.gg/bot/yourbotid

[sturdy swan]

also so You guys know their is a bug where it won’t let u log out

[restive pond]

this has been worked. thank you

[sturdy swan]

I need help him on how do I transfer my server to a team

I already created one

[long ferry]

Transfer ownership on that server page settings

[sturdy swan]

Creator controls then edit?

it just gives me 403 forbidden when I click edit for my server

[long ferry]

Are you logged in?

[sturdy swan]

Yes

every time I click edit it just gives me the 403

error

[long ferry]

Can't help then, you'll need to wait until the devs fix that

[sturdy swan]

Alright is there any way to get him@removed off as a creator

In the mean time

[long ferry]

Only way is through creating a team and moving it to that

[mossy arrow]

Hey there hoping to get help with adding my server onto the list, not having any luck for some reason. Anyone familiar with it?

[long ferry]

https://top.gg/servers/new

[sturdy swan]

Hello, i can't add my server to you'r website, when i refresh i dont see my server appear.

[long ferry]

known issue

[sturdy swan]

Ok i just log out it work again

[craggy locust]

Whats wrong?
https://link.fluqzy.eu/qH2mt

[long ferry]

right click the image on imgur, then copy image url

what you're trying to set it to is an album

[craggy locust]

thats the url?
https://i.imgur.com/CdgAiYu.png

[long ferry]

yes thats the correct one to enter

[craggy locust]

but doesnt work

[long ferry]

is that on your profile of bot page background? the profile one is a known issue right now

[craggy locust]

no, it should be my personal banner image, guess thats the option to set me a profile picture

https://link.fluqzy.eu/hmNzg

[long ferry]

yeah known issue

[craggy locust]

ahh, so i need to wait to change that?

[long ferry]

you need to wait for the devs to fix that issue

[mossy arrow]

Thanks!

[sturdy swan]

😋

[young lodge]

Hello, I would like to audition to become a bot reviewer, I am Italian, I can write English but I can not speak fluently. Can I do it anyway and in a possible oral speech use Google translate?

[long ferry]

That is unfortunately not possible, reviewers are required to speak english

Being able to speak, aswell as speak english somewhat fluently/understandable is important for the interview, aswell as the actual bot reviewer position

Though can tell you, you will barely use it in a spoken matter than writing as your position, it is just important for the interview

[young lodge]

you could be comfortable one who speaks very good Italian, then I will not speak but google translate

[cobalt sleet]

It's important for your learning process too

Learning is all done through voice chats

[young lodge]

what if I found someone who speaks for me?

[cobalt sleet]

Speaking English is a requirement as we said before

[long ferry]

Speaking english also shows that you can somewhat use basic english as top.gg is international, users around the world decide to use top.gg. English knowledge for the bot reviewer position is crucial when interacting with bot developers.

[tepid prism]

how to use topgg vote api in aoi?

[long ferry]

The "speaking english in the interview" is the best way to prove that you're able to understand, aswell as apply english during conversations

[young lodge]

for these I'm never in a voice channel

[long ferry]

We still love getting an application once you're able to confidently speak english and trust me, I'm not the one to speak in vcs ever, but iara is nice during the interview

[young lodge]

I can understand it, listen to it and write it but not speak it or pronounce it

[long ferry]

[young lodge]

:/

[long ferry]

@young lodge I can definitely tell you that it is not a "instant decline" in your application, we'd love to see new reviewers get on board with any language they speak, but english is as said unfortunately important seeing top.gg's international status.

[young lodge]

ok, thx

[cyan flint]

wtf

[next ore]

Why my name is not normal?

[cyan flint]

ur mean to me

):<

[cyan flint]

reset

[next ore]

Thx

[cyan flint]

not even

[next ore]

Hi

Why i cant add bot?

No moderators active?

[long ferry]

"cant add bot" doesnt help much

please elaborate

[next ore]

I got a message and it said I can't add bots. Also, the Turkish of the message was very bad, I couldn't understand anything from it.

I can screenshot

This says "Welcome mate, this is the official technical manager.. Due to the last update, you need to link your wallet address to Top.gg before adding another bot."

[long ferry]

That's someone not in our support team, do not trust that user and do not give them any personal information

whats their id?

[next ore]

904513742258184192

[long ferry]

Yup thanks

There's no sort of "required to link another wallet to add another bot"

[next ore]

Thank you for your help.

So now you don't mind if I add my bot, right?

[long ferry]

No definitely not, go ahead and add another bot if you wish to

[sturdy swan]

can anyone explain me the discord intents? my bot got 75+ servers so i'm making the form but at last it says to pick intents. I set my bot's presence and there i use the server size and user size and i read that other things like getting ID is not necessary for intents
i want to be sure that server & user size use intent or not?

[long ferry]

discord.gg/discord-developers

ask there

[sturdy swan]

ok

[atomic inlet]

I'm trying to set up reaction roles, but the bot isn't working

[long ferry]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[sturdy swan]

I accidentally deleted my Discord bot from Top.gg every time when enter my Discord bot to find the bot all it does is reloading and does nothing what should I do?

[coral reef]

You're going to need to re-apply then

[sturdy swan]

I do I don't know why they can't find the bot

Should I create a new one instead?

[coral reef]

oh on the new bot page?

[sturdy swan]

New bot page?

[coral reef]

like top.gg/bots/new

[sturdy swan]

I do still reload and doesn't find it

[coral reef]

Yeah give it some times its because the bot was just recently deleted

Try refreshing cache aswell

[sturdy swan]

Here it shows it doesn't find it

[sturdy swan]

Okay after it should work?

[long ferry]

clear cache

[sturdy swan]

Still doesn't work

Maybe I should wait a little longer

[quartz willow]

what's your bot's id?

oh it was recently deleted? yeah that's usually it

[stoic socket]

do you remove bots that are unaddable?

There is a bot I'm trying to add which hasn't been verified but is in 1.3k servers, and reviews from over 5 months ago say the same thing about not being able to add it, which kind of suggests that its not going to be sorted anytime soon

https://top.gg/bot/446100650145611786

[worldly carbon]

how to fix my avatar and my avatar bot in top.gg

.____.

[sturdy swan]

Why?

[sturdy swan]

No I didn't delete the bot I had removed it from the website by accident

[zinc sentinel]

I have a question

[stoic socket]

Ask it

[zinc sentinel]

So have a submitted a bot how do I now if it get approved or denied

[stoic socket]

DM from @hidden root if approved
DM from @hidden root and ping in #mod-logs if denied

[zinc sentinel]

Ok

Thx

[sturdy swan]

How much days can bot take to approve or denied ?

[stoic socket]

1. check pins
2. it takes 1 week+ atm

[sturdy swan]

1 Week + atm??

[stoic socket]

Yep

[dire storm]

Good evening, how can I contact support?

[zinc oracle]

this is support

[dire storm]

Ok, so can I talk to you here? Excuse me if there are any mistakes I use google translate

[stoic socket]

yes

[dire storm]

Ok, I made a request to add my bot to your site. And to my surprise the bot was refused ... So I looked at the rules as they were marked and I don't think I was breaking any rule unless I misunderstood something

[stoic socket]

What do you mean it was refused? You've not been mentioned in #mod-logs for a decline reason so I recon your bot is just in queue at the moment

[dire storm]

Ah ok, so the text "Your project has not been approved yet Read this article for more information." means he's queued up .. I didn't understand sorry

[stoic socket]

Yes. It means it will be reviewed by a bot reviewer before it goes live on the site. Give it around a week for it to be reviewed.

[dire storm]

No problem really sorry to have bothered you for that I did not understand ...

[copper plume]

You must open the website

[stoic socket]

Their issue is already resolved - are you talking about something else?

[copper plume]

@stoic socket no

[stoic socket]

Telling them to "open the website" isn't going to help them get anywhere

Also as we're getting off topic, lets stop using #support for this

[mighty temple]

whats the module name of topgg in python

[nimble acorn]

reply bot off line?

[winter walrus]

https://docs.top.gg/libraries/python/

[sturdy swan]

Is it required that support server must be in top.gg for uploading support server link in bot?

[winter walrus]

No

[mighty temple]

ty!

[sturdy swan]

Ok, thx

[mighty temple]

I've my bot on top.gg but it isn't showing it in there any help?

[trail rover]

How the top.gg vote credit works,can i use it?

[winter walrus]

dbl credits

[hidden root]

@trail rover

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[trail rover]

Ty i understand

[sturdy swan]

Why advertising shows that you doesn't have any bot?

I have already uploaded my bot on top.gg yesterday.

[limpid fractal]

it is not approved

[sturdy swan]

Ok

How much time will it take ?

I uploaded it yesterday

[grand ravine]

Around a week

[sturdy swan]

Ohh

[golden mulch]

How to add another creator to my bots dashboard?

[sturdy swan]

How to make a bot official website ?

[golden mulch]

Why isn’t transferring ownership working? @cyan flint

[marsh grove]

I only did create some new tags on new bot submission page and got rate limited ?!

[nimble acorn]

what happen to the reply bot ?

[pliant mauve]

dbl wrongserver

[hidden root]

@nimble acorn

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[nimble acorn]

i not seen it many days now

when i click there developer it takes me to top.gg then here

[golden mulch]

Why isn’t transferring ownership working?

[slender anchor]

qué esta mal?

[dull frigate]

Debes poner un PNG o un JPG, no un enlace de imagen.

[mortal wing]

https://cdn.discordapp.com/attachments/714045415707770900/902868240663990292/ezgif.com-gif-maker_2.gif

[dull frigate]

Yes like that @slender anchor

Im not good at spanish🤣 I take french not spanish but i still understand a bit

[slender anchor]

solo me permite poner links :|

[dull frigate]

Haz lo que te muestra este video

https://cdn.discordapp.com/attachments/714045415707770900/902868240663990292/ezgif.com-gif-maker_2.gif

haga clic derecho en la imagen, luego haga clic en Copiar dirección de imagen y luego colóquelo en el cuadro

[slender anchor]

disculpa, ni le había prestado atención

[dull frigate]

Esta bien. ¿Eso es todo?

[slender anchor]

Tengo este otro problema

[dull frigate]

Es porque necesita hacer clic derecho en la imagen, luego hacer clic en "Copiar dirección de imagen" y luego pegarla en

[slender anchor]

Lo hice igualmente, solo sigue saltando el mismo error

[dull frigate]

Envíame un video de lo que estás haciendo

[agile prism]

I can't find it on the website

[winter walrus]

https://top.gg/bot/<your_bot_id>

[agile prism]

Thx

[blissful sonnet]

can anyone help like please tell where i am missing out

@winter walrus

[winter walrus]

#topgg-api

[blissful sonnet]

k

[zinc isle]

How do I view the bots I submitted to top.gg

@pliant mauve

[coral reef]

https://top.gg/user/855361512327086082

It should list your bots that you have submitted on there

[zinc isle]

Ty

[sturdy swan]

anyone know any bot that will give auto supporter role to guys who have vanity in his status and remove if he remove vanity

[cobalt sleet]

Dbl how2search

[hidden root]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[sturdy swan]

How to create bot official website?

[mortal wing]

make a website

[sturdy swan]

From where ?? 🤔🤔

[brave stirrup]

@winter walrus u didnt test my bot out properly but declined it 😕

[winter walrus]

Dm me 😄

[sturdy swan]

403 error fixed when

[mortal wing]

CSS, HTML , JAVASCRIPT, REACT etc.

[sturdy swan]

Ohk

403 error

😦

[mortal wing]

On?

[sturdy swan]

when adding my server

to top.gg

[quick jewel]

Same. It happens

[mortal wing]

ah known issue

[sturdy swan]

-_-

when fixed

@mortal wing you joined my bot support server, so why you leaved ?? 🤔

[quick jewel]

They haven't fixed it yet. Been waiting for a long time now.

[mortal wing]

whenever the devs want it to be fixed

[mortal wing]

accident

[sturdy swan]

yes

[cobalt sleet]

Dbl support @sturdy swan

[hidden root]

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[quick jewel]

Tried to email. No response yet. Just here waiting

[sturdy swan]

Ok

[mortal wing]

Will be fixed in time, just be patient. You can try using a different browser, clearing cache etc.

[quick jewel]

Doesnt work . Did all of the things that was recommended

[muted quest]

hello how do you get top.gg token

[cobalt sleet]

On the webhook tab of the edit page

[muted quest]

thank you

[digital fable]

[molten pike]

why this is not working?

[summer plover]

??

[brave stirrup]

why does this not work

[vestal grove]

I can't delete annoucements

when I click on "delete", it does nothing

maybe it's a known issue

[sturdy swan]

hi, how much time it takes to update bot's pfp & name on top.gg