#support

1 messages ¡ Page 567 of 1

obsidian sparrow
#

welcome

novel pivot
#

😁

stoic socket
#

no problemo

whole spade
#

I'm not getting all the votes that happen on my page, only getting like 10% of them. I looked in the dbl issues pin but it doesn't appear to be listed? Either that or I'm blind, It doesn't appear to be an issue on my end so I thought I'd ask here bongoTap

spring briar
#

Does anyone know which package I use to pull user votes

real gulch
obsidian sparrow
#

Hey

stoic socket
stoic socket
#

this isn't a family reunion lmao

real gulch
#

ok

swift heath
#

Why does bot verify take so much time? The worst part is one mistake shuts the approval to another week or more

pliant mauve
#

because there are many bot's in queue right now

swift heath
#

It's too bizzare because other platforms do it considerably faster. It also freezes me from releasing features in fear it breaks the bot to the approvers

To be precise, slash commands

stoic socket
#

its because of a surge of people submitting their bots

#

plus, just don't add commands you don't think will work until you are certain work fully??

swift heath
whole spade
swift heath
#

the client joins a guild: 632908146305925129 ---> DEL Approval Testing

That's you, right?

whole spade
#

No

swift heath
#

Huh, for real?

#

That's an INSANE coincidence

golden vale
#

Hi

whole spade
#

Nobody is going to give you priority for complaining

golden vale
#

I have a problem adding my server to Top.gg, it's keep saying error 403

#

can someone help's me?

whole spade
swift heath
low sparrow
#

dbl addserver

hidden rootBOT
#

dbl How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

whole spade
#

You’re calling it an insane coincidence, and I’m saying that yeah, it is a coincidence. You don’t get priority if you complain, you still wait the same amount of time as everyone else

swift heath
stoic socket
whole spade
#

I don’t know, I can’t tell you that

#

Nobody can

stoic socket
#

just wait your turn or don't apply for top.gg at all??

low sparrow
stoic socket
#

its the best bot site by far, hence why there is a long queue

golden vale
#

Hi, @low sparrow yes but the bot as been added to my server but my server won't be added to the top.gg servers

whole spade
#

Well, they can, just won’t because it’s a guess at best

low sparrow
#

well when adding to the verification center

#

its kinda obvious when your bots in there for a reason

stoic socket
whole spade
stoic socket
#

and estimated approval times etc

hidden rootBOT
#

@golden vale

dbl How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

low sparrow
#

i think following those steps fixes it

whole spade
low sparrow
low sparrow
#

of course it doesn't work lol

whole spade
#

Q4YSXMHH

#

that’s what I read OME

thick plank
#

why this?

gloomy tapir
#

a bug

stoic socket
thick plank
#

why in the world i get all bugs xd

thick plank
stoic socket
#

Known issue

gloomy tapir
#

hi so I've been trying to set a role reward for people who vote but not all roles are there and the one I made isn't either ;-;

gloomy tapir
#

idc I want a solution, telling me it's a known issue doesn't solve it

gloomy tapir
thick plank
#

it also tells who voted ur bot

#

and also gives them a role u want to give the voter

sturdy swan
gloomy tapir
thick plank
gloomy tapir
#

yay thank you

zinc oracle
whole spade
#

We hook

#

Webhook

zinc oracle
#

Hmm, not heard of this issue.
Try clicking the webhook test button a few times and see if it works every time.

#

And are you using a third party service to get webhooks?

whole spade
#

Nope

#

Just an endpoint on my site

zinc oracle
#

Using cloudflare or any ddos protection? It might be blocking some requests thinking it's a bot

whole spade
#

That’s a good point actually

#

I’ll check that in a sec

zinc oracle
#

Cloudflares default settings are very likely to block top.gg, as topgg doesn't use a browser. By default cf expects a web browser and does a few other checks

pseudo nest
#

for some reason i got a ping from this server in a channel i cant view

#

what does this mean and how can i make it go away

stoic socket
#

on pc do shift+esc

pseudo nest
#

im on iphone

stoic socket
#

on mobile do banner then mark as read

pseudo nest
#

didnt work

#

i still have a ping even tho i cant view the channel

burnt tapir
#

can i transfer the Ownership of a bot? Like a old Account was disable and now we want to transfer the ownership to a new Account

cobalt sleet
#

Yep

#

Do you have access to the code?

burnt tapir
cobalt sleet
#

Please send me the ID in a DM

burnt tapir
#

oh sorry for the ping

dull marsh
#

i request punishment for an User of this DC

long ferry
#

Reason?

#

cc @dull marsh

dull marsh
#

Slid into my DMs to Coom and post some kinda disgusting stuff

long ferry
#

Feel free to dm a mod then

sturdy swan
#

My bot name was changed some time ago and it doesn’t pop up with its new name when you search. (Like you need to research the old name to find the bot)

sturdy swan
long ferry
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

sturdy swan
long ferry
#

still an issue

sturdy swan
#

Seriously?

#

I have spent my month trying to fix it bruuuh

long ferry
#

There's multiple other issues that cause the site to not work properly. Be patient while the team fixes them

sturdy swan
#

Does your bot has to be reviewed again

#

If you changed the bot

#

but its the same bot

#

nvm it doesn’t

long ferry
#

No

sturdy swan
#

hi may i ask what the error code "EAI_AGAIN" is about ?

long ferry
#

Context?

sturdy swan
#

posting stats to top.gg using the api (js)

long ferry
#

Dont think that's anywhere included on the top.gg api

sturdy swan
#

well it comes from the top.gg module

#

dunno where else it could come from (plus i never had any issue before today (happened twice) while i didnt changed anything)

glass elk
#

Day 6, waiting for response still

long ferry
#

the staff member is still on break

glass elk
#

Anyone else can't help me with that?

long ferry
long ferry
glass elk
sturdy swan
#

but it might be a container error searched the error on google and said it might come from that so might not be topgg related

sturdy swan
#

@long ferry

long ferry
#

ID?

sturdy swan
#

They left

long ferry
#

doesn't seem to be on top.gg according to the screenshot

#

Yeah still whats the id

sturdy swan
#

882392318303408150

long ferry
#

Yup thanks

sturdy swan
#

Why did you not accept my bot when it was accepted into another project before that, but you deleted it from Discord?

long ferry
#

none of your bots were deleted off of top.gg

sturdy swan
#

My bot is not approved

#

And I uploaded another bot from 3 weaks ago abroved

long ferry
#

you only submitted 1 bot

sturdy swan
#

I uploaded MaRiO bot and PRO FIX BOT MaRiO approved and PRO FIX non approved

#

And two bots is in one project

long ferry
#

With this account, you only submitted 1 bot

sturdy swan
last vine
#

Even I submitted two bots with this account

long ferry
#

dblupto then

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

long ferry
#

as I cant tell which bot you submitted

last vine
#

Can u check that are two of them are submitted?

long ferry
#

yes they are

last vine
#

Okay Thanks

halcyon bluff
#

I am unable to post a new Announcement

last vine
#

Announcement is a known issue

halcyon bluff
#

any way through this issue ?

last vine
#

Nope

#

Dev should fix this

halcyon bluff
#

ugg ok

sturdy swan
long ferry
halcyon bluff
runic solstice
#

So I am currently having problems with the top.gg server publishing. I'm attempting to post a server on the list, I have the bot, I've filled out all the required boxes, and I've even put a background image. However, whenever I hit save, the background image does not appear and it says "this server is not published". I've tried finding the publish button but I cannot. Any tips?

humble gust
#

Could you tell me when exactly I submitted 866819673906348063 ?

long ferry
#

on the 23rd

fervent garden
#

been saying this for weeks now, is there a fix or what?

#

nothing wrong with it so fh_UpsideDownFaceShrug

long ferry
#

are you forcing a theme?

fervent garden
#

no

long ferry
#

how many tags do you have

#

are the tags valid?

#

what exactly are you changing

fervent garden
fervent garden
long ferry
#

remove one and try again

fervent garden
#

ok

#

nope didnt work

long ferry
#

Yeah not sure what you're trying to change

#

what's the bot id?

fervent garden
#

772282554950746134

long ferry
#

Yeah can save without doing anything

#

what are you changing?

fervent garden
#

bots long description, im tryna remove all the css stuff

long ferry
#

Yeah probably just a bug with the theme not selected

#

I set it to No preferences, refresh and try again

fervent garden
#

it worked ty :)

long ferry
#

yeah was probably fighting with the theme forcing settings

#

shrug

cobalt sleet
#

That capybara got skillz 👀

fervent garden
#

lmao

deft dove
#

Hello, good day, I need help with the website because I want to start a session to vote for some jot and I get the error 500 and it says that, contact me here by an email to support and it made it easier for me here how I could solve that problem

hybrid current
#

hello

ornate junco
hybrid current
#

@ornate junco bro

#

can i get probot cookie ?

ornate junco
#

what

hybrid current
deft dove
ornate junco
#

is that a bot?!?!1

hybrid current
ornate junco
#

you can search for it on the site

hybrid current
#

can i get bot cookie?

zinc oracle
#

The bots name is probot cookie?

stoic socket
#

or a seperate bot called "probot cookie"

hybrid current
stoic socket
#

Probot?

zinc oracle
#

Dblinvitebot

hidden rootBOT
#

It seems like you want to invite a bot to your server! In order to invite a bot to your server, press the "Invite this bot" button on the bot page. It should then redirect you to Discord's authorization page where you can select the server you want to add it to.

Click "Authorize" and the bot should be added to your server. If it says any red text such as for example This bot is private or This bot has been flagged, then we cannot help you. Reach out to the bot developer for these issues by going to their support server.

hybrid current
#

yup

stoic socket
hybrid current
#

ok thanks

stoic socket
#

-botinfo 282859044593598464

wild stoneBOT
#
Bot info
ID

282859044593598464

Username

ProBot ✨

Discriminator

5803

Short Description

Welcome images, voice/text levels, reaction roles, logs, high quality music, moderation and many many more!

Library

Eris

Prefix

/ and # (Customizable)

Total Upvotes

12283922

Monthly Upvotes

376891

Server Count

3200000 Servers

Owner(s)

@hasty salmon
@empty flax

stoic socket
#

there as well

ornate junco
#

try refreshing

deft dove
cobalt sleet
#

Clear your cache and cookies and try again or try a different browser.

deft dove
#

Okay I'll do that and tell them what happens

harsh garden
#

so if my bot is disproved, do I get a DM from @hidden root ?

sturdy swan
#

Yep

#

Something like that Your bot @green dust has been approved on Top.gg! 🎉

harsh garden
#

I had it set so that I could not receive DM's from server members, does that mean that if I was sent a DM by the bot, I might not have received it?

sturdy swan
#

open it

harsh garden
#

k

#

wait open what?

#

the thing to make it so I can or cannot receive dm's?

sturdy swan
#

your dMs 😂

harsh garden
#

k

#

I already have it set so that I can but I didn't up until a couple days ago

#

should I re-submit my bot?

sturdy swan
#

Maybe its take 1 week more or short

#

It’s meant 7 day to 14 days

harsh garden
#

ok

#

thank you!

sturdy swan
#

Ty too 🥸

stoic socket
#

@harsh garden When did you submit the bot?

harsh garden
#

uhm

#

I think around a week ago

stoic socket
#

Then its not been checked yet

#

That was the last time your any of bots were denied

#

-bots 730168846941421598

wild stoneBOT
harsh garden
#

when was that message sent?

stoic socket
#

is the bot "Encourager"?

harsh garden
#

yes

stoic socket
#

Then its not been reviewed yet

harsh garden
#

ok

harsh garden
#

ok thank you

stoic socket
#

It shows reviewing stats

harsh garden
#

ok

timid vessel
#

-bots 880439877307604993

wild stoneBOT
#

tickNo This user has no bots

#

tickNo This user has no bots

timid vessel
#

;-;

#

-botinfo 880439877307604993

#

-botinfo 880439877307604993

#

Hmmmmmm

#

Q isso

#

why don't you go

ornate junco
timid vessel
solar mirage
#

Did the edit log and bot added log is removed ?

solid flower
#

Hello all, do we need the top.gg bot in our server for us to be on the site server lost and if so where can I find it?

mint wadi
#

Does anyone need any help?

#

if so feel free to ping me

solar mirage
mint wadi
#

Alr what's up

solar mirage
#

@mint wadi I want to know the bot edit and the bot add log removed ?

fringe relic
#

oh shit this isn't general

mint wadi
solar mirage
#

Look when I added my first bot there was different mod log system

mint wadi
#

The logs on top.gg has been made private as of a issue

solid flower
solar mirage
#

Which indicates that this has added this bot and wait for the approval and when a user edit his bot on top.gg it's send a notification to on the mod log channel

#

But I cant find that mod logs now

solid flower
#

Server

mint wadi
solid flower
#

Epic, thanks

solar mirage
#

I mean

mint wadi
hidden rootBOT
#

@solar mirage

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

mint wadi
#

But for adding discord servers to the site there is no wait

solid flower
#

Yeah I assumed not

mint wadi
#

Is there anything I caan help with

solar mirage
#

I guess

mint wadi
#

Queue times change a lot

solid flower
#

Did u find the top.gg bot link?

mint wadi
#

When you add your server to the site it will ask you to invite the bot to your server

solid flower
#

Okay hmmm I’ll tinker a bit more but I don’t think it was doing that

mint wadi
#

Here is the link

#

if you are having any issues

solid flower
#

Ah I see, I don’t have a widget

mint wadi
#

anything else I can help you with :>

solid flower
#

How to make a widget on mobile?

#

If that’s something u know, cuz I don’t lol

sturdy swan
#

Can I make complaints here?

mint wadi
mint wadi
sturdy swan
stoic socket
#

For anyone wondering about bot approval times - worth taking a look at https://topgg.dbot.cc (Datadog URL but shortened)

sturdy swan
#

@sturdy swan

#

801857504115163158

mint wadi
#

@livid glacier nitro scam

sturdy swan
#

The guy thinks I'm dumb enough to believe in a link he sends to "DIscord"

mint wadi
#

Hmm

#

try using a different browser or use a computer

stoic socket
sturdy swan
#

Oh

solid flower
stoic socket
#

its a scam link

sturdy swan
#

Yes

#

Obvious

mint wadi
#

Every user that sends nitro links like this gets banned

sturdy swan
#

OK

livid glacier
#

please send reports in DMs in the future

mint wadi
#

To a moderator not a Br as we do not have perms to ban

sturdy swan
sturdy swan
#

the site is off?

#

dont loading

#

🤨

#

site down

buoyant snow
#

why is the teams part of the site not working

stoic socket
#

Known issue

slow jacinth
#

809133897173434418

#

@livid glacier

mint wadi
slow jacinth
#

oh DHIT

spiral quiver
#

i am looking for my bot and cant find it

#

:(

#

is this a bug?

mint wadi
#

dbl issues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

spiral quiver
#

oh wait

#

nvm sorry

frigid ember
#

Does anyone know if a moderator of the Discord.JS server is here? One of my friends token logged me a while ago and put my token in his SB that auto-clones messages. One of the mods of discord.js banned my acc and I would like to talk to one of them to possibly get back into the server?

night hound
#

the site still thinks i have 60 members in my server and my server name is the old one way before this one

#

we clearly are not them though but the site thinks we are

#

.gg/jainic is my server that it thinks that one is

peak nymph
#

I want to know if my bot are soon in some respond

grand ravine
#

You mean "how much time before review"?

#

If so, around 10 days after submitting

peak nymph
coral reef
#

10d

#

can be a bit longer atm

main plinth
#

yeah, but when I invite someone they dont recive the invite

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

spring briar
#

Does anyone know what this is

grand ravine
#

What browser?

coral reef
#

Known issue

grand ravine
#

Nvm

spring briar
spring briar
coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

coral reef
#

If there is one it'll be stated there

last vine
#

Omg finally my bot is approved

snow ravine
#

@pliant mauve hi can you help me in arabic

pliant mauve
#

sure

snow ravine
#

اذا كان هناك امر واحد لايعمل ضمن اوامر البوت هل سيتم رفضه

pliant mauve
#

لا ، طالما أن أكثر من 60٪ من الأوامر تعمل ، فلا بأس بذلك

snow ravine
#

Oh good ,thx

pliant mauve
#

np :)

mellow river
#

now i should reapply

#

lol

#

my bot was offline

#

XD

neon flare
#

is the topgg announcements function not working?

#

seems to be bugged and i tried a while back to make an announcement on my bots page so i wanted to double check if was still an issue

desert blade
lime schooner
#

Hey how can I replace my bot? Or will I have to re apply again?

desert blade
#

well i think you should re apply

lime schooner
#

oh ok

desert blade
#

but you can ping a mod and ask about it

#

cuz im not sure about that

lime schooner
#

can I ping them?

neon flare
#

i wouldnt

#

it wont make anything for you go faster

lime schooner
#

ohk then I'm gonna re apply

mellow river
#

guys i need help with heroku python anyone?

violet tapir
mellow river
#

i dont have any

#

i searched on yt

#

also

violet tapir
#

Want me to recommend you some?

mellow river
#

ye

#

dan bot is not available

violet tapir
sturdy swan
violet tapir
#

Yeah, that's my bad.

jade osprey
#

It's 11 days now can anyone actually see if my bot is in queue or whether there is some glitch due to which it has been denied already??

cobalt sleet
jade osprey
#

I am not being impatient I just wanna know if there's a glitch or something

jade osprey
cobalt sleet
#

There isn't

#

It's in the queue

jade osprey
versed silo
#

How do I update my bots page pfp since I changed it from the app

fossil prairie
#

Hey bro

#

I have one dout

#

I applyed my server in top.gg will it verifi ?

ornate junco
fossil prairie
#

The time taken

ornate junco
#

its instant

#

when you add your server, it gets added

fossil prairie
#

Yeh bro

#

For my server

#

20 votes

#

But I am searching in Google it's not coming

#

@ornate junco

ornate junco
#

it will take a few days to show on google

sturdy swan
#

Hi

unborn halo
#

top.gg not getting loaded in my browser

#

its showing like this

#

tried Chrome same happening

white brook
#

can we add owners after sending the bot approval

pliant mauve
#

you can do so by creating a team

#

dbl team

hidden rootBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
pliant mauve
#

check the pins regarding teams issue though

white brook
#

I see

magic cairn
#

hello how can i know that my bot is accepted i m not getting any ping or notification

pliant mauve
#

dbl notified

hidden rootBOT
#

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

magic cairn
#

i have two bots but when i submited it it came at first bot but at another it didnt so

versed silo
#

Is bot page announcement broken?

#

I mean , is it already a known issue for other devs too?

pliant mauve
#

yes, the devs are aware of the issues

pale lynx
#

@pliant mauve hey is there any API or thing that if the person votes for the server ,my bot does this or something

pliant mauve
#

yea

#

@pale lynx

pale lynx
#

Thanks

swift heath
#

If my bot was declined, and I believe it was incorrectly declined, can I get a rereview without editing my bot?

pliant mauve
tribal lion
#

dblcredits

sturdy swan
#

I put the bot on top.gg for a week and I still haven't received the verification and before that I received it in 4 days

pliant mauve
#

it may take longer than a week

pseudo nest
#

it takes so long cuz 2.2k queue length

carmine temple
#

Does anyone have an idea on what to do here?

limpid axle
#

@cobalt sleet how to get the translate role

cobalt sleet
limpid axle
#

i contributed for Vietnamese

cobalt sleet
#

Then keep contributing and wait.

limpid axle
#

...

#

i contributed all

cobalt sleet
#

It depends if they get approved or not.

limpid axle
autumn flame
#

i submitted my bot around 10 days back... will it take more time for verification ?

cobalt sleet
#

Dbl cacheclear @modern forum

hidden rootBOT
thorn tide
cobalt sleet
#

Queue is about 2 weeks or more currently. Please be patient.

thorn tide
#

im patient lel

modern forum
limpid axle
#

uưu

long ferry
#

If you're changing something on your bot page for example

cobalt sleet
#

Save button isn't working for them

modern forum
#

iyes i changed the invite link

long ferry
#

Clear cookies

modern forum
#

still nowork

#

i cleared cookies

long ferry
#

Try a different browser

#

Otherwise try again later

limpid axle
#

@cobalt sleet @long ferry

#

why some bot get promoted tag

cobalt sleet
#

Dbl auctions

hidden rootBOT
long ferry
#

Because they're using auctions?

limpid axle
#

okay?

long ferry
#

Ok?

#

Auctions requires a budget, such as vote credits or actual money

limpid axle
long ferry
#

If you've applied, you're not forced to use auctions

limpid axle
#

ok

#

so if we promoted its auction?

#

whats "auction" means?

#

dbl help

long ferry
#

dblauctions

hidden rootBOT
long ferry
#

Read that

plush merlin
#

I can't add my server to top.gg

#

Its shows this.

limpid axle
#

dblhelp

plush merlin
limpid axle
plush merlin
#

@hidden root help

pliant mauve
hidden rootBOT
#

@plush merlin

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

plush merlin
#

Ok

#

Ty

placid salmon
#

again, is there any update on when the actual LISTING will be fixed so everythings in vote order again and not random??????

sturdy swan
#

looking for any mod to help me

#

pInG me

#

i want to transfer bots from my old account to this one

#

Starman has told yes but he isnt online

#

read screen shot

#

it got every details

#

thanks

pliant mauve
#

Just wait for starman to get online

sturdy swan
long ferry
sturdy swan
#

still i can show you proof
of that its me

modern lichen
#

How to know my application is approved or not?

pliant mauve
hidden rootBOT
#

@modern lichen

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

modern lichen
pliant mauve
#

Yep

modern lichen
#

Ok ty

pliant mauve
#

Np

modern lichen
#

What are the requirements for top.gg

pliant mauve
#

There are no requirements but there are rules

long ferry
pliant mauve
long ferry
#

Seems like that Moderator won't be available anymore

modern lichen
#

1month or 2month ago i have summited a application but there's no response

pliant mauve
#

You submitted it 3 days ago

sturdy swan
modern lichen
#

When i didn't got any response i gaved a new application

pliant mauve
#

It was declined

modern lichen
#

But i didn't got any dm

pliant mauve
modern lichen
#

Does it includes reason why it's declined?

pliant mauve
#

Yes

modern lichen
#

Oohk

#

Let's see now

#

I have made many changes to bot

pliant mauve
#

Goodluck!

rapid arrow
sturdy swan
#

Hm?

rapid arrow
#

why is my bot ranked much lower than what it should be at in show more?

viral sinew
#

how do i accept a team invite on top.gg

pliant mauve
#

On your topgg profile you should see > edit > then invitations

viral sinew
#

thank you

pliant mauve
#

Np :)

viral sinew
#

i accepted but don't see anything new

modern lichen
pliant mauve
hidden rootBOT
#

@viral sinew

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

rapid arrow
last vine
modern lichen
#

Or its random

#

First message hmm

sturdy swan
#

How do I remove my bot from this website

#

?

pliant mauve
#

Click the delete button on your bots page

sturdy swan
#

cant find it

#

nvm

#

ty

last vine
#

My invite link for bot isn't working

#

Okay now working

#

Cleared cache

fair hound
#

there is no field to put website url

#

@cyan flint

last vine
#

@fair hound known issue

fair hound
sturdy swan
#

@sturdy swan

#

ID

#

789628637640917042

rain kestrel
#

where is the "new page" section on top.gg?

hoary spire
#

How to accept the invite?

rain kestrel
pliant shadow
#

are you making a bot page or a server page?

rain kestrel
#

no i am talking about the slot that people bided on,

zinc oracle
#

The new tag?

rain kestrel
rain kestrel
zinc oracle
rain kestrel
#

ty, any idea how can i get there by navigating through the website?

zinc oracle
#

On the home page click "new"
Will give the same list.
If you want to see all new you can click "see more" at the bottom of the new list

rain kestrel
#

okay ty, i have another problem, i cant save my bots Long description

zinc oracle
#

Did you edit it to be less than the minimum requirement?

rain kestrel
#

how long does it need to be again?

#

minimum

zinc oracle
#

300 characters

rain kestrel
#

o damn okay

#

thats weird since its current long description is just 65

#

o wait you said characters my bad

#

i was talking about words, anyways ty

#

still isnt working

young tusk
#

I applied about 7-8 days ago

zinc oracle
hidden rootBOT
#

@young tusk

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

winter agate
#

why i get it everytime

young tusk
zinc oracle
young tusk
zinc oracle
#

read the message from luca ^_^

young tusk
#

where?

zinc oracle
zinc oracle
young tusk
#

okaii but u working in it

winter agate
zinc oracle
winter agate
zinc oracle
# winter agate ye

I dont see you on the list, try having someone else with admin do the edit.

winter agate
#

ok

rain kestrel
zinc oracle
#

You need atleast one

rain kestrel
#

but it is png

grand ravine
#

i.imgur.com not imgur.com

rain kestrel
#

ty

balmy harbor
#

How do I add my frnd as a creator?

limpid axle
#

how to add shards and server count

#

@cobalt sleet

balmy harbor
#

That's for js

#

Python has a sdk package aswell

sturdy swan
#

hey my bot is wating for approval since the last week

balmy harbor
sturdy swan
#

bruh

balmy harbor
#

1 week looks quite good

sturdy swan
#

my last bot i add i wait like 5 hours

#

thats what i was confused

grand ravine
sturdy swan
grand ravine
sturdy swan
grave loom
#

my bot is not yet approved or decline

grand ravine
grave loom
grand ravine
sturdy swan
grave loom
#

i posted many days ago

grand ravine
grand ravine
#

email will take more time than starman will take to come back

grand ravine
sturdy swan
#

XD

#

Just kidding

#

lol

balmy harbor
#

How do I add my friend as a creator?

grave loom
grand ravine
grand ravine
limpid axle
#

hi

stoic socket
#

its the bot reviewing stats

#

and is helpful

last vine
#

I am waiting for my another bot to get approved

hidden rootBOT
#

@sturdy swan

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

gleaming void
#

Maybe 11-12 days

#

😶

deft hedge
#

After voting role will add forever or only for 12 hours ?

deft hedge
#

Why 13 ?

zinc oracle
#

to give time to revote to not lose the role

deft hedge
#

OK thanks !

cyan niche
#

I have a serious issue, if mod is free please let me know

sturdy swan
#

JEMAND GAYß

cobalt sleet
pliant cairn
#

How long until a newly submitted bot is reviewed (usually)?

last vine
#

2 weeks or more

pliant cairn
#

great I got plenty of time

last vine
#

👍

wary patio
#

i gave a reply to one of my bots comment

#

and i couldnt find it now

#

is the reply system buggy?

neat narwhal
#

is it normal that my bot has not yet been approved when I added it 3 and a half weeks ago ?

grand ravine
#

u sure?

neat narwhal
#

yes

neat narwhal
#

I also took it off and put it back because it was still not approved

#

888746184242495498

cobalt sleet
cobalt sleet
#

Just leave it and be patient.

#

Queue is about 2 weeks or more currently.

neat narwhal
#

and

cobalt sleet
#

Yeah you added it 2 days ago

ornate junco
cobalt sleet
#

Your impatience has literally made your review time twice as long. Please be patient and wait for your bot to be reviewed.

#

It's in the queue so just wait.

carmine temple
#

Can anyone help me with this?

tribal scarab
#

Bros

#

Here is mistake on bot @wild stone

shell gale
carmine temple
shell gale
#

i thought it mightve been a bot in queue and u werent logged in

#

thats what happened to me once 💀

carmine temple
long ferry
#

Needs more input

low sparrow
#

i thought it was when your bot needs to be approved to look at the page

tender surge
#

I invited someone to a team and they didn't get the email. What can I try?

long ferry
#

You do not get an email when inviting someone to your top.gg team

#

They have to accept under edit profile -> invitations

tender surge
long ferry
#

Well probably on a discord team but not topgg

tender surge
#

Also, I found a mistake on the website, where should I report it?

carmine temple
long ferry
#

Well where are you experiencing that

carmine temple
#

I was trying to add our server to top.gg, the DSL bot joined our server, but once I authorised the bot to create invites, I get that error message

low sparrow
#

you need to refresh your cache

carmine temple
#

From my browser?

tender surge
#

Can I transfer ownership of a group?

low sparrow
#

dbl addserver

hidden rootBOT
#

dbl How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

#

dbl How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

shell gale
#

why twice

low sparrow
#

double instance

sturdy swan
#

somethings wrong with discord topggThink

sturdy swan
low sparrow
sturdy swan
#

try again

low sparrow
#

dbl addserver

hidden rootBOT
#

dbl How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

low sparrow
sturdy swan
#

see

#

Regenerating the bot token solves the double replies issue

low sparrow
#

ig thats just luca bot

loud lily
#

discord is being funny rn, thats why

sturdy swan
hollow trench
#

Hi Guys Can Someone Please Tell Me Whats Error 410 ?

low sparrow
#

authentication provided but isnt valid

hollow trench
compact nebula
#

Does Top.gg still support custom HTML & Css?

low sparrow
#

i mean i generally know 410 error as when an user tries to access something which no longer exists on the requested server

green bison
#

what causes this?

hollow trench
tepid mulch
#

dbl help

#

@low sparrow hi! do u know how i can transfer data to my new account ?

low sparrow
low sparrow
#

ill try to research something on it

hollow trench
viral vault
#

I’m sure you guys usually get asked this a lot, so my apologies, but how long does it usually take to get approved for server auctions

low sparrow
#

@cyan flint

brisk shell
#

Hello

#

I want to as

#

Ask*

#

Can we change colour of bot's banner? @low sparrow

low sparrow
#

sadly no

#

its only matches with your current bots' pfp

brisk shell
#

@low sparrow does it seems to be matching?

low sparrow
#

well discord its just oofie

brisk shell
#

Ikr

low sparrow
#

probably mixed the black and the yellow to make that sewage colour

brisk shell
#

Looks like poop Colour 😂

low sparrow
brisk shell
#

@low sparrow ya one more thing
If i want to transfer my bot application to team , will it affect bot in any way?

tepid mulch
brisk shell
#

Like some people say it will get unverified if i do so 🙄

low sparrow
#

since i know he can do something about it

sturdy swan
#

because after like a month your account and bots get deleted

stoic socket
#

it won't

low sparrow
#

why would it get unverified

brisk shell
#

Idk

#

Someone told me

low sparrow
#

there is nothing wrong with working along with a team on a bot

brisk shell
#

So I asked

low sparrow
#

well rest assure you will be fine

#

it should be safe

brisk shell
#

Is it better to be alone on team or alone on individual account, like you know what i mean to say

low sparrow
#

i would say just on your own account

#

probably safer

brisk shell
#

Hmm but if i want to shift my account, so than i have to shift it on team , so that i can transfer team ownership but sadly i can't convert it back🙄

boreal smelt
#

Hello

#

I have a question

#

If i added a command in my bot

#

will it be called "modified"?

#

will it be still declined for being a clone?

stoic socket
cobalt sleet
tepid mulch
sturdy swan
tepid mulch
#

ik

#

its what i said

tepid mulch
#

the bot cant delete if he was in a team in the developper portal

boreal smelt
cobalt sleet
brisk shell
#

Umm i added my server to top.gg but its says forbidden

boreal smelt
#

@cobalt sleet if i said this in my long description will it be okay?

If you think that this is a cloned bot then you are wrong because i added a command `~botlist` (`~help` also shows that command in the list)```
sturdy swan
#

did you use a bot clone in gh

boreal smelt
#

what

#

no

#

idk

sturdy swan
#

wdym idk lmao

boreal smelt
#

i used the one on yt

long ferry
sturdy swan
#

well then its still a clone

boreal smelt
#

no its not

sturdy swan
#

and adding a command doesnt change it

boreal smelt
#

modified clones are allowed in top.gg

sturdy swan
#

youll have to change it heavily

boreal smelt
#

y u bully me :(

#

my bots got declined millions of times

#

and now i modified it

#

and now you are saying its not modified

#

choose one

sturdy swan
#

@long ferry topggThink

long ferry
#

Uhh

#

@boreal smelt let's not

trail crown
#

@sturdy swan creating a bot is much better than forking a repo and modifying it

#

i recommend creating a simple one

#

it will help you as a programmer

trail crown
forest pendant
#

How do I request a review to be removed from a bot? It has been reported but I have proof as to why it is inaccurate etc.

icy heron
#

Can I submit a private bot? Like a server need to be whitelist by me first. To invite it, they need to request for a whitelist verification before the bot can be invited to their server.

sturdy swan
long ferry
#

dbl zendesk review guidelines

hidden rootBOT
opaque warren
#

Something went wrong
We couldn't save your announcement, try again later.

Tried clearing my cookies and everything, and still getting this

long ferry
#

known issue

opaque warren
#

ok

forest pendant
long ferry
#

then it wont be removed if it doesn't violate our review guidelines

opaque warren
#

think as long as it doesn't contain nsfw or any links or anything malicious then it won't be removed

forest pendant
vestal basin
#

Can we add more then one bot on top gg ??

#

Like I already have one which is accepted

#

I wanted to add one more

sturdy swan
#

yes you can

grand ravine
#

you can as long as they aren't copies of each other

vestal basin
#

Oh ok thanks

#

This time I'm gonna make one economy bot

icy heron
grand ravine
#

bots with whitelisting shouldn't be in a public list at all

blazing dove
#

Hello

#

someone sent me a fake discord gift which fishing my discord account

#

oh nvm he banned

tepid dome
#

hello

random heath
#

Hi everyone. Just a quick question. I'm trying to make an announcement on my bot page but it's not letting me. Is this a known issue?

zinc oracle
#

Yeah, known issue. No eta on a fix

random heath
#

Ty for the quick answer!

nova hedge
#

this queue is large because of spam / offline bots

#

I bet my life on it

zinc oracle
ruby seal
#

785414232463245322

zinc oracle
stoic socket
swift glade
#

Um

#

Someone said a bot would be accepted/declined in 10 days.. but it is 10 days already, nothing happensnicecat

zinc oracle
swift glade
dusk delta
urban harness
#

widgets not working?

stark furnace
#

100 votes = 15 credits , right?

nova hedge
#

75% is just offline and spam

forest pendant
fervent garden
#

if people vote for my community server based around my bot, is giving them rewards inside of the bot allowed or not?

slow jacinth
#

how do i delete my bot from the site?

keen mural
#

396446785545043974

past zephyr
#

!play Blues Music | Relasing Blues Music | Best Blues Songs All Time | Slow Blues/Rock

frigid ember
#

Does anyone know if a moderator of the Discord.JS server is here? One of my friends token logged me a while ago and put my token in his SB that auto-clones messages. One of the mods of discord.js banned my acc and I would like to talk to one of them to possibly get back into the server?

zinc oracle
pallid wharf
#

whats the average time reviewing a bot takes? im just curious

low sparrow
pallid wharf
#

oh jeez

#

thanks

patent tangle
marble zinc
#

Is there a topgg mod I could talk to?

slow jacinth
#

@long ferry help me

#

how i delete my bot on topgg?

orchid hemlock
#

Hey

#

How do i make top.gg not revoke the role when people vote after 24 hours

pliant mauve
slow jacinth
pliant mauve
#

are you logged in?

slow jacinth
#

s

mint wadi
#

Try using a different browser? or are you on mobile

hidden rootBOT
#

@sturdy swan

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

hushed basin
#

Cuando publican mi bot?

fair vapor
#

After requiring it, you need to wait a certain time, they'll notify you when it's done, passes or not

hushed basin
#

but I want to know if there is an exact date to be reviewed

hidden rootBOT
#

@hushed basin

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

hushed basin
#

But a friend of mine had a date, he said that for October 7 it was said if his bot was published or not

coral reef
#

There is not a exact time

sturdy swan
#

Why is my bot approve so slow?

fair vapor
long ferry
sturdy swan
#

_ _

spiral fulcrum
#

help

hot ingot
spiral fulcrum
spiral fulcrum
#

help

hot ingot
#

Everyone need to chill about bot approval, there is only 3 bot reviewers. So yall need to chill first lol

spiral fulcrum
#

how approve bot

past pike
hot ingot
#

yes

spiral fulcrum
#

@somber parcel help

#

how to approved my bot

past pike
#

basically, the way to have it approved is to make sure it fits the guidelines, then submit it. then you wait for it to be approved. if i am mistaken, then please correct me

#

is that what you are asking?

sturdy swan
#

Hey. I don't know why but my bot is not visible on top.gg

#

How to approve my bot

#

???

desert blade
cobalt sleet
#

Dbl zendesk how your bot gets reviewed

hidden rootBOT
desert blade
#

it takes about 1-2 weeks so just be patient and the watcher will dm you when they are finished

last vine
#

👍

#

okay DS1TOA

sturdy swan
long ferry
#

Submitted on the 28th

#

Not 2 months

dull frigate
#

The first time I put my bot in (It went offline😭) it only took 1 and a half weeks

cobalt sleet
#

Queue times depend on queue length

dull frigate
#

So it doesn’t take that long

cobalt sleet
#

Queue times are currently about 2 weeks or more

dull frigate
#

Yeah

sturdy swan
#

Bruh

dull frigate
#

Now all I need is a website

sturdy swan
cobalt sleet
sturdy swan
#

Well

#

its alr 1 month

cobalt sleet
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No

sturdy swan
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WHY IS IT SO SLOWWWW

dull frigate
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EXPOSED