#support

1 messages · Page 557 of 1

charred hazel
#

so, how to turn if off, or is there a none option?

fluid atlas
#

im unable to redeem credit

sturdy swan
#

How can I check if someone vote my bot!?

drifting tinsel
fluid atlas
drifting tinsel
#

When I press send test it doesn’t

sturdy swan
drifting tinsel
#

But I don’t get it for authorisation

sturdy swan
drifting tinsel
#

Ok

sturdy swan
#

a box will pop up saying the test worked

sturdy swan
sturdy swan
drifting tinsel
sturdy swan
sturdy swan
drifting tinsel
#

Ok

sturdy swan
sturdy swan
sturdy swan
#

Api?

#

oversimplification:
when someone votes your bot it will tell your bot to give the role

#

Yeha yeha I want that how can I-

#

?

#

I've never used the api ¯\_(ツ)_/¯

charred hazel
#

... help please

sturdy swan
#

are you using the dsl bot?

charred hazel
#

it is in the server

sturdy swan
#

kick the bot

#

and add it again

#

or put the vote role above the dsl role

#

What is dsl Prefix?

sturdy swan
charred hazel
sturdy swan
#

maybe

sturdy swan
#

try putting the role above it fiest

sturdy swan
#

Web? Give me

charred hazel
sturdy swan
#

yup

charred hazel
#

okie

sturdy swan
#

does the bot have any other roles

charred hazel
#

yes

#

a bot role

#

empty and hoisted

sturdy swan
#

you'll have to put the vote role above all the dsl roles

charred hazel
#

okk

sturdy swan
#

now the bot can't give the role to people

charred hazel
#

yeah

#

but

#

i cant see the roles as well

#

if i was able to

#

i would like it enabled

#

rn it is giving the wrong role

#

@sturdy swan

sturdy swan
#

the site is having a LOT of problems

charred hazel
#

ye

sturdy swan
#

it'll be fixed soon dw

charred hazel
#

okie

teal thunder
#

English.

odd shuttle
#

happens to me too

#

u do get ping in modlogs

#

look at modlogs

#

its full of declined bots

sturdy swan
#

i forgor

odd shuttle
#

💀

#

np

sturdy swan
#

Hi

#

The page broke to me

#

on the Soccer Guru vote

#

1 hour more and I'll lose my streak for the bug

untold ridge
#

Guys, how long does it take for your bot to get accepted/declined, I'm waiting now around a week, and still no asnwer.

earnest estuary
#

Announcements still not fixed?

meager cape
#

@untold ridge

sturdy swan
#

why can I never get rid of some guy's comment who just joined server and got banned instantly for being an extremely rude person. The dude joined more than 4 months ago, why the hell can I never get rid of his spam sh&t review?

#

and one star from a guy who got banned within 1 minute

cobalt sleet
#

dbl zendesk review guidelines

hidden rootBOT
long ferry
sturdy swan
#

otherwise I wouldn't ask here

stoic socket
#

maybe add a "You last voted at 00:00" underneath the button maybe

long ferry
#

dblservercount

hidden rootBOT
small mica
#

it would be nice if we could set a specific theme and colour for the bot page

long ferry
#

Should be mentioned on the docs

rare jay
#

Can I get the number of servers and other data through the webhook?

stoic socket
#

thats not done via the webhook

#

the webhook is what is used to notify when someone upvotes your bot

rare jay
#

like I can do it through a token, but I don't want to fire a token, because the site is on github.io, but it does not allow you to hide the data ...

warped bear
#

Hey guys
I vote but I did not get any reward

stoic socket
#

what bot?

brave grotto
#

top.gg no longer checks for bots?

lone anvil
brave grotto
#

and how do i know if it was approved?

sturdy swan
#

Also can someone reset my nickname

pliant mauve
hidden rootBOT
#

@brave grotto

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

brave grotto
#

Hum, ok, ty

sturdy swan
#

@real laurel i am Prove

#

...

long ferry
#

I'll handle it in a bit, one sec

sturdy swan
#

....

#

Ok @long ferry

#

why is my bot not showing up on top.gg?

long ferry
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

long ferry
#

@sturdy swan If you wish to do it today, please answer my direct message, as I'm only available now

sturdy swan
#

Why i can't post announcements on bot page ?

long ferry
#

known issue

limpid axle
#

hey

#

do my clone of my bot can be approved

long ferry
#

if it is considerably modified, yes

sturdy swan
#

@long ferry

#

Hi i am Back

#

Sorry for the delay.

final prism
#

can i change my top.gg bot tags and description?

final prism
#

how?

stoic socket
#

click edit bot on the bot page

final prism
#

there is no option visible :/

#

i cannot see edit button :/

stoic socket
#

login

final prism
#

i am logged in

final prism
lime nacelle
#

where do i delete my bot?

valid ravine
#

where is net worth calucater

sturdy swan
#

Which bot using for auto-name change (hoisting) suggest me bot name ?

south trellis
#

Oops! Error: 400 Bad Request

#

got this error in my termial

jovial gulch
#

is the bot verification queue still 1 week? its for sure been 1 week since i applied

winged kite
#

hmm.... why

south trellis
sturdy swan
#

it says that the shortDescription must be less than or equal to 140 characters, I tried everything and it still bugs...

sturdy swan
#

characters

#

I don't understand

south trellis
south trellis
sturdy swan
#

I have just published the application with a description of 99 chars

final prism
#

why top.gg is showing me 500 page when i am clicking on edit button

sturdy swan
#

we cant change our bot pfp after its on top.gg right?

small pier
#

How long does it take to send an invite when your inving someone to a team?

sturdy swan
#

I already Lost My streak

final prism
#

i didn't found solution there :/

flat fossil
#

Did you try the potential fixes

#

Did you look at site issues?

#

Also please elaborate what do you mean in page 500 did you get it as a n error or did it just show up

sturdy swan
#

it says tht changes are saved but it doesnt save

sturdy swan
sturdy swan
#

I'm not staff member lol

flat fossil
misty sparrow
#

Wtf im so dumb

sturdy swan
south trellis
sturdy swan
#

bruh okh dont ping me no

#

why it's not getting saved bruh

cobalt sleet
south trellis
#

mac finally here

sturdy swan
cobalt sleet
#

Clear your cache

sturdy swan
#

from where?

cobalt sleet
#

Dbl cacheclear

hidden rootBOT
south trellis
cobalt sleet
south trellis
#

when i am using the server post code then this error comes in my terimal

cobalt sleet
south trellis
#

Oops! Error: 400 Bad Request

cobalt sleet
#

This is for site support

sturdy swan
#

silly bugs

cobalt sleet
#

Are all your fields valid?

sturdy swan
#

there is no error

cobalt sleet
#

What happens when you try to save?

sturdy swan
#

doesn't saved the progress

cobalt sleet
#

Try logging out and back in again

sturdy swan
#

ok

flat fossil
limpid axle
#

hi do my clone of my bot being approved

sturdy swan
#

what do you mean exactly

limpid axle
#

i cloned my bot

#

do my cloned bot being approved

stoic socket
#

is it a cloned copy of a bot from github?

#

or any opensource bot?

#

or is it your existing bot which you just made a copy of

stoic socket
limpid axle
#

and...

#

what is "translator" role?

stoic socket
#

people who have provided translations for top.g

broken glade
#

Hey - My previous announcements are not showing up when I edit my listing. 498876434098421761

supple quarry
#

when I preview my bot's application before submiting why does the description become one huge paragraph, it removes all lines(\n)

south trellis
#

can we use discord emojis in html?

supple quarry
sturdy swan
supple quarry
#

how do I get my bot reviewd?

pliant shadow
cyan palm
hidden rootBOT
#

@supple quarry

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

cyan palm
broken glade
#

Thank you

south trellis
#

can i use font awesome iocns in description

supple quarry
stoic socket
hollow trench
#

@toxic zephyr hi

#

i have waited more than one week still no answer

toxic zephyr
hollow trench
toxic zephyr
#

dbl upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

toxic zephyr
#

Read that UpArrow

sturdy swan
#

can i know if my bot in testing now or no!

toxic zephyr
hollow trench
toxic zephyr
hollow trench
teal thunder
long ferry
#

elaborate "glitching"

sturdy swan
teal thunder
#

What about chrome?

long ferry
#

again, what do you mean with glitching?

#

You're not being descriptive

sturdy swan
sturdy swan
stoic socket
long ferry
#

but what problem? I have no clue what they're experiencing nor can help with it if they're not stating what the issue is

#

glitching is a broad term for something not working

pliant shadow
#

= bugging

stoic socket
#

yeah but what type of bugging

pliant shadow
#

I know just saying acronyms

#

idk even know why he use chrome

stoic socket
#

could be a 404 error
could be a ddossed site
could be the css not working properly

pliant shadow
#

could be blocked site 😳

sturdy swan
drowsy heron
#

How to play music using a bot? Which team?

pliant shadow
#

no team is left

long ferry
#

dblwrongserver @drowsy heron

hidden rootBOT
#

@drowsy heron

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

stoic socket
sturdy swan
stoic socket
#

thats more helpful for the site devs to look into

sturdy swan
#

Umm hey I have problem whenever I go to top.gg it come with login button but I already logged in

drowsy heron
#

How do I play music?

pliant shadow
#

well zooming error bruh
are you enabling some zooming thing?

pliant shadow
stoic socket
#

i have no idea what to do lmaoo

pliant shadow
#

if not idk

stoic socket
long ferry
#

read pins

stoic socket
#

^^

wind gale
#

a

sturdy swan
#

Wt...

forest trench
#

Hello there!! Where can more owners be added to the bot? because it does not leave.

sturdy swan
#

Cache 236mb

pliant shadow
#

you kinda can't.

#

there's an option but ehh

#

i am not that used to the option

pliant shadow
stoic socket
#

i have 1.5gb cache on my pc

sturdy swan
#

Lol

#

Btw it's my phone not pc

pliant shadow
#

we know

#

(probably)

winter walrus
stark sun
#

Hey I have uploaded my bot for a week now so when they will review it? I saw the pins it said 1 week

#

and it meets all the requirement

pliant shadow
#

keep waiting

#

~1 week is not 1 week

stark sun
#

ok

knotty hound
#

How can I add my friends with me here

#

@tiny vine

tiny vine
west kite
#

how can i add my bot in this server ?

knotty hound
pliant shadow
zinc oracle
#

bots added here are nominated and voted for by the community

sturdy swan
#

Hello, well, today I went to add to top.gg my bot normally and did everything right, because I had already added and removed it, I filled everything and went to send, I was redirected to the bot page with a red message written that the bot was denied, and I sent it 5s ago, well, I open my profile and realize that my discord there was not updated, it was Bltz#0144 (when I had nitro), I disconnect top.gg from Discord and delete all cookies from top.gg, I reopen top.gg, and when I add the bot it says it's already added

sturdy swan
#

879895388977496105

zinc oracle
sturdy swan
zinc oracle
#

it needs to be reviewed

#

Dbl zendesk how your bot gets reviewed

hidden rootBOT
sturdy swan
#

i deleted he from top.gg and i tried add again

zinc oracle
#

it doesnt need to be deleted, it needs to be reviewed.

#

it takes over a week to be reviewed

#

anyway, it doesnt appear to be deleted, which is why you cannot submit it(as you already have)

sturdy swan
#

sorry for the inconvenience

#

thx

shut island
#

Im unable to add my server to the site

tender surge
#

Is creating teams possible yet?

sturdy swan
#

My server wasn't included on top.gg because it's 18+ verified but the top server on the site right now is also 18+ verified

placid salmon
#

Any update when server listing will actually be in order again.

sturdy swan
#

it's literally called 'sinful' and it has nudes on it while mine is a social server with some nudes on it

zinc oracle
zinc oracle
#

should be on the server's page

sturdy swan
#

ok

#

thanks

#

Hey when reviewer job forms will reopen?

zinc oracle
swift heath
#

What does the "adminperms" decline mean? It seems confusing and looks like it could mean two things. The bot doesn't ask to be Administrator, but it asks YOU to be administrator for some actions.

#

I am asking prior to conclusions of the bot.

zinc oracle
sturdy swan
#

1 hr ago

zinc oracle
#

yeah, if approved youll get a dm from one of the cms.

#

can take a few weeks/months

sturdy swan
#

Oh thanks... Cms mean

zinc oracle
#

community managers

sturdy swan
#

Oh thanks

swift heath
#

Where to find possible decline reasons?

zinc oracle
swift heath
#
codedesc
Bot code was located in the description

I'm not allowed to provide open source URL in the description?

#

It's 500 characters, so it doesn't inflate.

zinc oracle
swift heath
#

Copy that.

zinc oracle
swift heath
#

Alright I am certain I obey everything. The bot is in 1 server I don't own so nothing will stop top.gg from accessing it.

#

Any limits on the bot having no profile picture because I'm lazy?

zinc oracle
#

nope, but just be aware most people wont add a bot with no avatar

sturdy swan
#

Hello, there is an issue on the rank statement on tags?

#

Know issue?

long ferry
#

Nope

#

Unless that gif is nsfw ofc

tough terrace
#

it has been almost 1 week

#

my bot still not checked can u tell when will it be

grand ravine
#

around 1 week, so it can take 1 week or more

tough terrace
#

it already took 1 week

#

thats so long

grand ravine
#

that's very, very little compared to past queue times

#

be patient

meager cape
sturdy swan
#

@cobalt sleet

#

do you have more infos on this issue?

grand ravine
#

cached votes probably

#

or less relevant results

lucid briar
#

(from what i've heard, much of the caching is being reworked over the next week or so, so if it is down to caching then it will be sorted pretty soon)

civic remnant
#

where can i leave a feedback on the new layout of the website? anyone knows?

#

actually, more like a missing feature that should really be there

lucid briar
civic remnant
#

got it, thanks

sturdy swan
#

I need support on auction advertise. Can we create a ticket?

grand ravine
#

there's a channel for that

long ferry
#

#auctions-support

#

Just ask

ionic lintel
#

hey, where can I report a dm advertiser?

sturdy swan
#

does someone know how I can show the server count of my bot on top gg

ionic lintel
#

there's an endpoint which lets you do that

sturdy swan
long ferry
onyx burrow
#

When does my bot will be approved ?

grand ravine
#

around 1 week after submit

onyx burrow
#

Ok thanks 🙂

fluid geode
#

How to change botify prefix

hidden rootBOT
#

@fluid geode

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

gaunt stratus
#

How can i buy the bot for trading with villager? Sorry for my bad english☺🙃

sturdy swan
#

wrong server

random flint
#

Help me not show my 2 bot on website

naive sapphire
#

It's been 3 days since I uploaded my bot, I'm still waiting for them to review it.

hidden rootBOT
#

@naive sapphire

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

random flint
naive sapphire
hidden rootBOT
#

@random flint

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

zinc oracle
naive sapphire
#

F

naive sapphire
sturdy swan
meager cape
naive sapphire
sturdy swan
#

fix your command before making it even public

naive sapphire
#

Every day I'm working on the bot to fix possible bugs and bugs :)

naive sapphire
meager cape
#

Then don't make it public if your bot has any errors, even worse that it's one + per day

#

You sometimes get that one error, that's fine but 1 + per day

naive sapphire
#

@zinc oracle i can send you a DM message?
Its very important

zinc oracle
#

sure

obsidian locust
#

Is it allowed by top.gg's terms to create accounts to give bad feedbacks to a bot ?

stoic socket
#

this is just my opinion

obsidian locust
#

yes

zinc oracle
#

dbl zendesk review guidelines

hidden rootBOT
obsidian locust
#

but using account to give bad feedbacks ?

#

ah ok ty

#

How can i report someone ?

zinc oracle
#

report the reviews

obsidian locust
#

ok

halcyon yarrow
#

Okay thanks

earnest gazelle
#

@zinc oracleHello My Bot Hasn't Been Approved For 3 Weeks Yet? Can you tell me why?

zinc oracle
#

bot id?

earnest gazelle
#

872388522504511510

zinc oracle
#

your bot was denied 2 days ago for the description being filled with spam

river tulip
#

Does anyone know the status of my bot approval?

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

earnest gazelle
long ferry
#

go ahead

#

as long as you fix what was declined for

earnest gazelle
sonic ledge
#

hmm my bot was approved but i dont see it listed yet, does it need time or is that related to current website issues?

long ferry
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

sonic ledge
#

thanks hm ill check with another browser peepoPANTIES

long ferry
#

you cant

covert surge
#

:/

earnest gazelle
long ferry
#

You have to wait in queue again

earnest gazelle
torpid igloo
#

How long does it take to be approved on average?

#

Sorry if there is any mistake, I use google translate

ruby mist
#

hi

torpid igloo
#

hi

ruby mist
#

why roles r not showing up at top.gg

#

i need them for voter roles

rigid gate
#

Hello, I haven't been able to vote for a few days. It's normal ? How can I do ?

zinc oracle
hidden rootBOT
#

@torpid igloo

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

zinc oracle
hidden rootBOT
zinc oracle
#

if that doesnt work, try another browser

zinc oracle
rigid gate
small atlas
#

what is the policy of changing the name of a bot?
I would like to change mine.

ruby mist
#

why roles r not showing up at top.gg?
i need them for voter roles!

light shard
#

why did it tell me i dont have any project? I was uploading my Bot some seconds before xD

brittle trench
#

Great i now lose my voting streak because it keeps refreshing or it doesn’t load

light shard
ruby mist
#

why roles r not showing up at top.gg?
i need them for voter roles!

zinc oracle
zinc oracle
rigid gate
ruby mist
#

@zinc oracle

#

why roles r not showing up at top.gg?
i need them for voter roles!

rigid gate
zinc oracle
light shard
#

Thank you :)

zinc oracle
long ferry
#

Safari isn't operational in some cases

brittle trench
#

It worked thanks so much

ruby mist
#

:/

rigid gate
#

so is there a solution to my problem?

zinc oracle
#

I've not seen this issue before, not quite sure how to help further. maybe someone else has an idea though.

rigid gate
#

:(

#

this stuff only happens to me 😩

golden blaze
#

how long does it usually take for a bot to be approved/disapproved?

versed tulip
#

How I use DSL to give determinated when someone vote no my bot?

hidden rootBOT
#

@golden blaze

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

zinc oracle
versed tulip
#

How?

zinc oracle
#

The docs cover webhooks

versed tulip
#

Ok tnks

sturdy swan
#

help me

long ferry
#

Just ask

sudden spoke
#

The ad slots are still showing the previous winner’s.

frail barn
#

I also see a significant downtrend, esp. for smaller tags as they are harder to reach.

sturdy swan
#

whenever i try to go to my profile it has me sign in over and over again and i cant get to my profile

sturdy swan
#

thank you. ive tried to add my new server several times and it just doesnt work

#

it wont add

sly prism
#

Why does it currently take so long to review the bots?

low sparrow
#

maybe because people have a life with work,school e.t.c

#

not everyone can have that much time to review the bots especially when a lot of bots gets submitted for review everyday

sturdy swan
long ferry
#

It is added, otherwise it wouldn't embed here

sturdy swan
#

in my profile it still says 'add server'

long ferry
#

Clear your cache

#

Your server is added though, otherwise it wouldn't embed

sturdy swan
#

!dom

sturdy swan
#

yes but the top server on top.gg(sinful) is way more nsfw than mine

#

it's literally called 'sinful'

sudden spoke
#

The website hasn’t updated

sturdy swan
#

is there anyone i can talk to about it?

grand ravine
sturdy swan
#

im not here to report their server. i just wanna know why mine is blocked and theirs isn't considering mine seems to be blocked for nsfw while theirs is way more nsfw

#

i would just much like my server unblocked if there is anyone i can talk to about that

#

how do i amke my about about me like this

#

am i allowed to dm a staff member or something?

sturdy swan
stoic socket
#

yeah

sudden spoke
zinc oracle
sturdy swan
zinc oracle
#

also against discord tos iirc

sturdy swan
meager cape
#

I still have this..

#

Why doesn't it work?

clever rivet
#

i dont know why the roles on the left dont show names

#

only color

sudden spoke
#

The website page still hasn’t updated…

teal meteor
meager cape
teal meteor
meager cape
fervent garden
#

wheres the certified bot page bcuz i cant find it anywhere

limpid fractal
fervent garden
limpid fractal
#

ask Veld that part bd_wolfshrug

fervent garden
#

so basically i paid for something im not gonna get SCstand

sudden spoke
#

Paid for the front page slot, and the previous winners are still showing up…

zinc oracle
#

#auctions-support @fervent garden @sudden spoke

sudden spoke
#

The channel is nonexistent?

zinc oracle
#

Op, did you leave at some point?
You dont have the auctions role.

sudden spoke
#

All signs point towards it

#

The process of which to get it back?

real laurel
#

#auctions-support @sudden spoke

#

next time, don't leave and rejoin

spiral steppe
coral reef
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

sick lotus
#

I can't edit my bot, why?

subtle cypress
#

Hi

karmic walrus
#

@real laurel my account got hacked they changed email and password of my account
And now they misusing my bot by sending dms to all users I sent many mails to discord but still they didn't reply me

#

Plz any help or suggestions

humble helm
#

i can't like or respond to reviews on my bot's page--my replies and likes disappear when i refresh

subtle cypress
#

How can I send credit to my friend

sturdy swan
#

did you fix your bot?

#

nope still broke as fuck

sudden robin
#

hey im having issues trying with the upload your own music and playing it on my server

#

idk if someone can help me

shadow swallow
#

how long does it take for a server to get approved?

pliant mauve
shadow swallow
#

how do i fix that

shadow swallow
pliant mauve
shadow swallow
#

ok

#

ok thanks it worked

pliant mauve
#

alrighty np

sturdy swan
#

Hi

sudden robin
#

i still cant play music from my music library

unreal merlin
#

every time the count on the queue goes up, i cry

idle bone
#

I changed my username and pfp, so how to refresh it on top.gg

#

??

winter walrus
hidden rootBOT
#

@idle bone

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

idle bone
winter walrus
chrome cosmos
#

hey does anyone know what does hydra use to play music

idle bone
#

is there any way to refresh my data, it still shows faze up and my tag even tho i changed my name to phantom

winter walrus
winter walrus
hidden rootBOT
#

@chrome cosmos

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

idle bone
sturdy swan
#

Heyy I want to unban my account from top.gg site

#

getting this msg

idle bone
#

it still shows faze up as creator

sturdy swan
#

also @cyan flint ^

sturdy swan
#

no

cyan flint
mellow river
#

hi i just wanna host my bot 24/7 for free , no heroku , no repl it what do i do?

mellow river
#

hi'

#

op

#

phantom

mellow river
#

ur here too?

idle bone
sturdy swan
cyan flint
#

sorry its 6am im a teeny tiny bit busy with trying to get ready for school

cyan flint
worldly oxide
#

Why when i write in the long description my chat go like this

jsjdjendjdjjxkdndjdn but i wanna this

jsjdbd
jsjdbjd
iejdiei
isjdje

sturdy swan
worldly oxide
#

How to do this?

cyan flint
sturdy swan
#

ohl

#

ohk

#

Hey why there is @dev role and which users get that

#

you get that role when your bot gets approved on top.gg

pliant gale
#

I was thinking to change the name of my bot (bot not approved yet), can I change it?
@cyan flint

sturdy swan
#

yes

sturdy swan
#

Or reviewers

pliant gale
#

ohh sure

pliant gale
sturdy swan
#

i already told you that yes you can bruh

cyan flint
#

yee you can

woven surge
#

$$help

#
NM10 auto level up!

$$start
sends Send Hi , I , am, _NM10 every 10 seconds.

$$stop
stops auto level up!

#

Lol

#

I replaced the bot token with mine

#

And BOOM

#

I’m the bot now

#

Don’t ban me mods

sturdy swan
#

@cyan flint

woven surge
#

I won’t misuse

sturdy swan
#

you know selfbotting is against the discord tos no matter what

woven surge
#

Yes I know

#

I was just testing

#

Messing around

#

Because I was bored

sturdy swan
#

@real laurel yardım me

woven surge
#

My repl will go offline in a few mins prolly

#

So yeah

long ferry
#

-b @woven surge selfbotting

wild stoneBOT
#

dblMod Banned _NM10#2686 (@woven surge)

#

dblMod Banned _NM10#2686 (@woven surge)

long ferry
wanton condor
#

Hello, l wrote an email to top.gg like 45 mins ago, a bot replied that your team is already reviewing the issue. I would be grateful if you told me how's the progress

sturdy swan
#

and is it for support or ban appeals

bleak hawk
wanton condor
bleak hawk
wanton condor
#

who can l contact?

bleak hawk
#

Maybe check the bots page?

wanton condor
#

is that a problem?

bleak hawk
#

Hmm i dunno then

#

is the bot even accepted?

#

/verified

wanton condor
bleak hawk
#

Welp... Thats why you cant see it😂

#

Wait for it to be accepted

bleak hawk
wanton condor
bleak hawk
wanton condor
bleak hawk
#

Wait for it to be accepted.. i cant help you on that! And why do you need to transfer?

wanton condor
# bleak hawk Yes

I am an owner of a discord server and I can't edit the server description on top.gg website, add a new invite or anything (invites have been deleted from the server). It says make sure the server widget is turned on when it's already turned on. I even tried disabling and enabling the widget, removing and adding back the channel, but it still doesn't work. Neither can I delete the server from top.gg to add it again.

Can you instruct me what to do or remove my guild from top.gg so that I could add it again?

#

My guild ID: 841354854180847627

bleak hawk
#

Bruh moment... WAIT FOR IT TO BE ACCEPTEDzoomeyes zoomeyes zoomeyes zoomeyes zoomeyes zoomeyes

bleak hawk
long ferry
#

They can remove it off of queue and resubmit it

wanton condor
bleak hawk
#

Hope just didtopggJoy

wanton condor
#

if you delievered my message to them, it'd be great

winter walrus
#

No, he cant. You can either wait for it to get approved, or remove it from queue and re-apply it.

bleak hawk
#

I told you 3 times bruh

bleak hawk
#

Cuz it aint accepted

wanton condor
bleak hawk
#

No

#

?

#

Not this

winter walrus
#

dbl upto

hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

bleak hawk
#

Why didnt i know this existed

#

==============
How do the vote credits for bots work exactly?

hidden rootBOT
#

@bleak hawk

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

bleak hawk
#

Thx

#

I get it now

sturdy swan
#

anyone

#

how

#

what should i do now'

#

i have uploaded the bot in website

bleak hawk
#

Make a vote cmd for your bot i guess

sturdy swan
#

or declined

bleak hawk
#

Oh i miss read it

wooden linden
#

Hey is there any way from which I can give the owner ship of my bot to someone else

hidden rootBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
pliant mauve
#

refer to the channel pins regarding team issues tho

idle bone
#

how can i become bot reviewer here?

pliant mauve
idle bone
#

thanks!

pliant mauve
#

np :)

dusk chasm
#

how to check the bot still reviewed or accepted.

pliant mauve
hidden rootBOT
#

@dusk chasm

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

pliant mauve
#

if you dont get any dm, then its still in queue

dusk chasm
#

k thanks

naive aspen
#

@gloomy shell i resubmitted the bot dont deny it for promotion again

heavy sedge
#

I submitted my bot 2-3 weeks ago, but haven't received any message yet

wanton condor
pliant mauve
heavy sedge
# pliant mauve

Oh lol. sorry. I didn't receive any message so I was confused sorry again

wanton condor
# pliant mauve sure

I am an owner of a discord server and I can't edit the server description on top.gg website, add a new invite or anything (invites have been deleted from the server). It says make sure the server widget is turned on when it's already turned on. I even tried disabling and enabling the widget, removing and adding back the channel, but it still doesn't work. Neither can I delete the server from top.gg to add it again.

Can you please__ instruct me__ what to do or remove my guild from top.gg so that I could add it again?
My guild ID: 841354854180847627

naive aspen
#

hey can you approve my bot you guys disapprove it for no reason i cant wait for 2 weeks @pliant mauve

pliant mauve
wanton condor
pliant mauve
#

you need that bot to publish servers

wanton condor
#

oh wait, should l add it to be able to edit description?

pliant mauve
#

yes

wanton condor
#

let me try

pliant mauve
naive aspen
#

in dm

pliant mauve
#

regarding what?

naive aspen
#

dis approve for no reason

#

he misassumed that i promoted

pliant mauve
#

sure dm me

wanton condor
#

it still says it even after l added the bot

nocturne robin
wanton condor
#

well, thank you for your advice but l've already tried

nocturne robin
#

which refresh did u press

wanton condor
#

all

#

refresh, reopen page

#

f5

nocturne robin
#

i mean like the chrome browser refresh or the top.gg refresh

nocturne robin
#

cache

wanton condor
#

ok, let me try clearing cache then

#

ooh

#

thanks

#

now it works

agile mountain
#

botumu top gg ye ekledim ama hala loga düşmedi

mellow river
#

how long does it usually take for a bot to be reviewed

low sparrow
#

sometimes longer depends on how much bot submissions have been sent to the bot reviewers

vital monolith
#

sg!claim

#

.claim

winter walrus
gloomy tundra
#

I am trying to put my discord bot on the site but I have an "invalid CSRF" error when entering the bot user ID. Is this normal?

low sparrow
#

you can see some of the current issues in the pinned messages

gloomy tundra
low sparrow
#

np

agile mountain
#

botumu top gg ye ekledim ama hala loga düşmedi ??

stoic socket
#

how do i get my bot certified on top.gg homepage

#

my bot only grows when on the homepage 😢

sturdy swan
agile mountain
#

ee onaylanıp naylanmadığını neden görücem

#

top gg linkini atıyorum millete

sturdy swan
#

@hidden root dan dm gelcek

agile mountain
#

403 veriyo

sturdy swan
#

çünkü onaylanmadı

agile mountain
#

aga b

#

ne zaman a atar mesajı

#

1 hafta felan sürermi

sturdy swan
#

i keep clicking add to top.gg but nothing works?

trail crown
#

i submitted to be able to participate in the auction i got the role but @hidden root never dmed me i just found out

pliant shadow
sturdy swan
pliant shadow
#

well clear cache and retry

sturdy swan
#

it keeps saying invite the bot when i did

sturdy swan
trail crown
#

yep

#

u need to invite @small lantern

#

so u can put your server on top.gg

sturdy swan
pliant shadow
#

kick the bot and reinvite

sturdy swan
#

kk

pliant shadow
sturdy swan
#

doesnt work

#

it just keeps saying "add to top.gg"

#

i cant edit it

pliant shadow
#

well wait lemme check

#

for the server

#

on the site

sturdy swan
#

knights of discord

pliant shadow
#

I know

#

nope

#

not there

sturdy swan
#

hm

#

is it a glitch or smth?

pliant shadow
#

maybe

sturdy swan
#

😭

pliant shadow
# sturdy swan 😭

i could just go the lazy way and say "known issue" cause it is most of the time

south trellis
#

i cant post anncoement?

elfin sand
#

Can we bid more than 1 tag ? If we win one of them then we should pay only that with credits ?

low sparrow
last vine
#

What is announcement in bot pages? What does it do?

low sparrow
#

like giving out an announcement

long ferry
obsidian aspen
#

Hello! I am unable to search for my bot using the search function in top.gg, but I can still visit the bot via its link.

The bot has been verified for a few weeks now. weirdsip

bleak hawk
misty rivet
#

TF

obsidian aspen
eternal dust
#

How can i add multiple owners?

#

I cant find that option

low sparrow
#

you gotta create a team and invite the people

frail cave
#

when my bot can be verified

#

?

cyan palm
hidden rootBOT
#

@frail cave

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

sturdy swan
frail cave
#

ça fait 1 weekend que j'attends

#

snif

#

meme plus

bleak hawk
lapis charm
#

i get an error, even tho the token is valid, the bot also cannot be found on the seach on top.gg, YES it got approved

tough terrace
#

like the command before it

lapis charm
#

i use .env, i inserted the token like i did it with my other 3 bots, only on this one its not working tho

lapis charm
tough terrace
#

put it at end

lapis charm
#

?

tough terrace
#

put the

#

token

#

at the

#

last

#

of all commands

#

u made

lapis charm
#

it is working with my other 3 bots, exactly like i do with thi sone, but that bot seems bugged on top.gg part

tough terrace
lapis charm
#

i dont use functions in the event

sturdy swan
tough terrace
#

..

sturdy swan
#

When My Bot Will Be approved ?

pliant mauve
hidden rootBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

sturdy swan
#

👀

#

How someone can join my team I have invited them

#

Or how can I join their they have invited me still don't know how to join the team

#

Any mod 👀

exotic hull
#

where i can mention my bot?

south trellis
kindred geyser
misty rivet
#

just no

#

u have 10 discord tabs

#

like tf

sturdy swan
last vine
#

My pc is gonna crash when I open more than 5 tabs

low sparrow
#

then dont open more

runic grail
#

@torpid sun

sturdy swan
#

@cyan flint hi

hollow trench
#

Hi

fast locust
#

Hey there! How long will it take for my bot to be approved to top.gg? pls reply asap!

cobalt valve
#

cc

hollow trench
#

hi sir i am waiting more than a week still no answer @cobalt sleet and i waiting for verify and if i applie for verify its had to get it into top.gg

hidden rootBOT
#

@hollow trench

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

uneven trellis
#

@instant

lucid otter
south trellis
vital spire
#

I would like to report the error that most of the time you try to vote for an error bot

dusky ice
#

Hi I am not able to add my bot, when I click on add bot(I am signed in), it will redirect me to the discord authorisation page. If I click that, the same process continues. What am I supposed to do now?

grand ravine
#

that looks like a very old phone

vital spire
lone anvil
uneven trellis
#

wth

#

oo

#

did u get denied?

grand ravine
#

u can always resubmit as long as you don't keep submitting with the same errors again and again

fallen vortex
#

if you have fixed the spam you can reapply 🙂

#

unless they find any other issue you will get accepted 🙂

#

yes

#

it took me 5 attempts to get on here lol

#

Decent help moderation and utility anything else is a bonus

hidden rootBOT
#

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

fallen vortex
#

i cant log onto the site

zinc oracle
fallen vortex
cosmic tapir
#

Is there a way to report a bot before it is on top.gg?

#

Someone made a bot and copied someone's GitHub Code. When you see it, you can tell.

grand ravine
#

if it's a copy they'll notice it

#

you can notice the mods tho so they keep an eye for it

grand ravine
#

dm with a proof

#

btw, how do you know it's a copy and will be submitted?

cosmic tapir
grand ravine
#

they'll definitely notice it

jovial gulch
#

Hey can i check if my bot is actually submitted?

low sparrow
#

just need to replace the <yourbotid> with your bot id

cosmic tapir
#

That is their bot

jovial gulch
low sparrow
#

no it just means it isn't approved yet to be on the top.gg site

jovial gulch
#

so how do i know if it is in the approval queue or not?

jovial gulch
low sparrow
#

cause you just need to submit the bot for review

low sparrow
#

and just wait like a week for a bot reviewer to come across your application to review

jovial gulch
#

its been a week

#

thats why i am worried

#

that it didnt actually submit

#

thats why i want to know if i did actually submit

cosmic tapir
jovial gulch
cosmic tapir
jovial gulch
#

no did u read the persons code who u are accusing?

cosmic tapir
#

Yes.

jovial gulch
#

is it the same?

low sparrow
jovial gulch
#

like word to word and every command/

cosmic tapir
#

Zenxy, please stop. You are not a Developer yet, so you don't know this stuff.

low sparrow
#

i dont really know much on that since my bot took only a day to get approved

cosmic tapir
jovial gulch
#

also that doesnt make me stop from asking logical questions

low sparrow
#

it never hurts to ask

jovial gulch
#

yup

winter walrus
jovial gulch
#

like have i submitted?

#

or do u not have that power?

#

or is there a way for me to check if my submission was succesful?

winter walrus
jovial gulch
#

:D

next lagoon
#

how can i see my bots

#

that one that i send

#

?

sturdy swan
#

Like:

#

@next lagoon

next lagoon
#

marry me pls

jovial gulch
#

lmao

next lagoon
#

LOOL

cosmic tapir
#

Sad for you.

#

Don't ask about your application. Could get you denied.

next lagoon
#

@sturdy swan

#

about my bot

sturdy swan
#

I didn't used api in my life 😅🤣

next lagoon
wet sigil
#

One message removed from a suspended account.

lone anvil