#support

1 messages · Page 556 of 1

potent basalt
#

Thanks

tough terrace
#

@cobalt sleet it has been 4 days

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when will my bot get checked

cobalt sleet
#

Read above

tough terrace
#

ohk

#

lol

#

this gonna take dasy

#

days

nocturne robin
#

U don’t have to be logged into discord to vote, u only need to be logged in Topp.gg with discord to vote. Authorise top.gg to your discord and then log out of ur browser simple as that

jovial gulch
#

when will my bot get verified its almost been a week since i submitted

hidden rootBOT
#

@jovial gulch

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

unkempt lotus
#

@safa

#

@sturdy swan

sturdy swan
#

@unkempt lotus ?

wraith dove
#

@somber parcel

fierce marsh
#

@cobalt sleet

rare gulch
#

anyone ?

cobalt sleet
#

Try clearing your browser cache (don't clear the cookies)

cobalt sleet
#

@deft isle

#

Dblrefreshdata

hidden rootBOT
#

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

cobalt sleet
#

Dblpins

hidden rootBOT
#

@minor knot

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

deft isle
rapid needle
#

i am not able too fill details

strange kettle
#

Why can't I publish my announcements?

#

It says something went wrong.

sturdy swan
strange kettle
#

Means?

#

It won't publish my announcements?

#

Ok

#

Ty

long ferry
high gate
#

appeal not work?

long ferry
#

hm? Appeal?

high gate
#

how can i ask unban?

long ferry
#

Were you banned? Could you tell me the id?

high gate
#

270321849949224961

long ferry
#

Is that your account?

high gate
#

this is secondary and this [270321849949224961] it's primary

long ferry
#

So that's your account right?

high gate
#

Yes

long ferry
#

read this to appeal

#

dblappeal

hidden rootBOT
long ferry
#

Understood?

final prism
#

Tysm my bot has been approved but why i cannot edit?

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It is shwoing 500 page

#

Showing*

high gate
long ferry
#

Alrighty, though will have to remove you again as you're ban evading, good luck on your appeal!

final prism
#

Is revealing bots client id dangerous

lone anvil
#

are you using Top.gg in English or another language?

lone anvil
final prism
#

Oo

#

My bot's vote link contains client id is it safe?

pseudo raven
#

client ID is already public

final prism
#

And only verified bots can get link without client id?

sturdy swan
#

No

pseudo raven
#

Token and client secret are hidden

final prism
#

Dank memer link have memes written instead of client id

pseudo raven
#

This is Discords known facts dude

final prism
pseudo raven
#

Again, client ID is public, it causes no harm

final prism
#

k

wintry crescent
#

Is this considered rubbish description

This bot currently only can google search but there's more feature if you can wait.if you find any bug please pass it to me but do not abuse it and thank you for adding my bot. This bot is in development but it will have some bugs and thanks you so much for inviting it. Hope you have a good time with the bots

#

And can anyone test my bot and generate a new bot description for me

tough crown
#

dm me an invite to your dev discord and I can test

#

@wintry crescent

rapid needle
long ferry
#

What error

rapid needle
long ferry
#

Refresh and try again

rapid needle
#

Same

#

Comes

long ferry
#

No, refresh the whole page

#

Otherwise Ctrl+f5

rapid needle
#

Ok wait a sec

slim sapphire
#

Giys

#

Guys

#

I got massage

misty sparrow
#

Cool for you, but this is a channel about top.gg

upbeat swan
#

Can anyone tell me how to get those $15

#

I have crossed 100 votes

rapid needle
cyan palm
hidden rootBOT
#

@upbeat swan

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

upbeat swan
#

Thanks

sturdy swan
#

I've had no avatar for a while now, for friends/other people its the same and i can't see the Yuki Bot logo.

jaunty quail
#

Koi meri madad krega

sturdy swan
#

Tried

gleaming bobcat
#

ata

wide spade
#

boliye

atomic garnet
#

Can i transfer bot ownership from disabled account to new account?

broken glade
#

well the account is disabled so you cant log on to the dev dash

lapis charm
#

whats that?

sturdy swan
#

My bot got approved but like when i search it up on top.gg it doesnt show me my bot

hidden rootBOT
#

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

sturdy swan
brave sparrow
#

Hi! I can't edit my bot. 😦

broken glade
#

I'm trying to find my bot with the client ID and also save my server listing and neither are working. I've tried what's listed in the pinned messages, any ideas?

sturdy swan
#

Is thier any way to get the developer badge now because discord stop giving the badges since long time

ionic night
#

humm

sturdy swan
#

announcements still broken 💀

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ill answer on my own dw

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dblissues

north creek
#

Vote reminders aren't working for me. Is this a common/known issue or is it just me?

zinc oracle
north creek
#

I'm using Edge. Notifications are on. It worked perfectly until the new vote page launched.

frigid portal
#

Hi if my bot help command is just 1 page but it lists all the commands and how to use it will it pass the help command test?

toxic zephyr
mighty viper
#

My bots server display is broken for 4 and a half months now blobpain

mighty viper
jovial gulch
#

oops wrong channel sry

frigid portal
#

Another questions, my bot is all in Portuguese does that affect the approval of the bot?

cobalt sleet
#

Nope! 😊 We review bots in all languages.

shrewd blade
#

where do I edit the lib? Ping me if you know

cobalt sleet
#

Lib is deprecated

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Not possible

covert halo
#

Hello, so I have an issue that is persisting from last night. I have added the Top.gg bot to my server but it isn't being registered to the website. It just says add to top.gg under my server

hidden rootBOT
#

@covert halo

dbl How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

noble steppe
#

Can i ask, i can't vote anigame

meager cape
#

What's the maximum time a bot can take to be reviewed

cobalt sleet
meager cape
exotic lantern
#

@limpid shadow welp

limpid shadow
#

?

sick haven
#

how do i add my friend to my bot

meager cape
fluid rapids
#

One message removed from a suspended account.

sick haven
#

hes in the team

fluid rapids
#

One message removed from a suspended account.

sturdy swan
#

Hello, i dont have access to change my Bot

sick haven
#

ah.. makes sense, okay thanks

exotic lantern
meager cape
#

Don't ping staff without getting straight to the point

hidden rootBOT
#

@exotic lantern

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

sturdy swan
#

I dont have my edit button

slender bough
#

@somber parcel I want to really lay a serious complain about some reviewers

slender bough
#

Ok

vestal thicket
#

Hi, why can't I edit my bot information? when I look for them it does not appear

clear crane
#

I don’t know if this comes under not being able to make edits, but when I try to set the reward role it shows me a white list, with coloured dots for the role colours. I can’t actually see the roles in trying to select

zinc oracle
zinc oracle
ivory mural
#

Does the newness of the bot affect the level of development in top gg?

vestal thicket
#

I can't edit the info

zinc oracle
#

so your issue is you cant see the button?

gilded stump
gilded stump
zinc oracle
# gilded stump error 403

youll get a 403 editing someone elses bot.
are you getting a 403 when visting the edit page of your bot?

gilded stump
#

Oh, sorry. This is my fault because I don't understand the meaning of the link above

https://top.gg/bot/<bot id>/edit
right?

gilded stump
#

ok thanks

sturdy swan
#

Hey pls help me when I go to Invite my bot from top.gg it says error 404 and my bot is not coming in search bar

zinc oracle
sturdy swan
long ferry
#

dbl zendesk how your bot

hidden rootBOT
long ferry
#

Read that

sturdy swan
#

Where is Verification center?

zinc oracle
#

its a private server

sturdy swan
#

So how can I go? @zinc oracle

zinc oracle
#

its private, you will not be invited/allowed to join

vestal thicket
sturdy swan
#

So how can I?

zinc oracle
#

we will invite it when we test it

#

thats the process we take, not that you take.

sturdy swan
#

oh so when I will see my bot in search bar?

blissful monolith
#

when it will get verified by a moderator

sturdy swan
#

i cant authorizeeeeeeee 😫

stoic socket
sturdy swan
#

ye

#

uhhhh guys pls

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pls help me

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waiting for get approved

#

bro i can authorize my discord in top.gg

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i click authorize

lean dagger
#

yea u can

sturdy swan
#

but again i see that link

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bad support 😭

strong turtle
#

Yo uh

#

I bought adversiting

fluid rapids
lean dagger
fluid rapids
#

One message removed from a suspended account.

strong turtle
#

But u changed the ui so I dont show up

sturdy swan
#

ok

fluid rapids
#

One message removed from a suspended account.

#

One message removed from a suspended account.

lean dagger
#

there is 190k people in the server uwu

fluid rapids
#

One message removed from a suspended account.

#

One message removed from a suspended account.

lean dagger
#

190k people are busy?

#

oops 12am

fluid rapids
#

One message removed from a suspended account.

#

One message removed from a suspended account.

lean dagger
#

itz lockdown in my country and im way too bored

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I have to wait uh

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till march

fluid rapids
#

One message removed from a suspended account.

lean dagger
#

to go back to school

fluid rapids
#

One message removed from a suspended account.

lean dagger
fluid rapids
#

One message removed from a suspended account.

lean dagger
#

✋ ✋

fluid rapids
#

One message removed from a suspended account.

sturdy swan
#

i think something wrong

lean dagger
#

well at this point with inactive users u got a point

sturdy swan
#

and click on add and after click discord bot

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goto authorize and click on authorize

long ferry
#

Read pins

sturdy swan
#

ok wait

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where is pin

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oh imsee

lean dagger
#

language

sturdy swan
#

i see

limpid knoll
#

Hi, if i wanted to give feedback on the website or talk about an issue.. where would I put that?

gloomy shell
#

dblfaq 9

hidden rootBOT
versed tulip
#

which bot automatically gives the role when it votes for my bot on top.gg?

sly prism
cobalt sleet
limpid knoll
#

I think you guys need to add more tags, because you now lose all the popular game servers and the search doesn't work that well.

#

this will also mess up the auction too, because you wont be found if you win the bid.

lone anvil
#

maybe a button that links to more tags could be nice

#

but https://top.gg/tags still exists, it's linked in the sidebar

limpid knoll
#

but for example, valorant, csgo etc all the other tags you have on the auction.
Say for example I win the valorant bid, you will not find that server now. if you search "valorant" on the website you are given this:

#

so all the popular valorant servers are now missing, the valorant bid winner is missing.

#

this is the same issue with all the other tags that are not listed in the looking for tags

lone anvil
#

Fair point
You can reach the Valorant tag from the tag page, but it should definetely be more clear that the tag exists in the first place

limpid knoll
#

I get the tags are in the explore link, but the chances would probably be silm to click that. (basically i am saying your search bar, doesnt work as it use to before the update)

lone anvil
#

I'll bring it up with the dev team

proper laurel
#

do this server help with discord things

#

how can i sync all channel permissions from the category
without going in particular channel and clicking sync now

limpid knoll
#

thanks 🙂
Im just alerting you, because my performance is running at 20% than I usually get. (new members joining have dropped since the new website)
and my impressions for bids I won are way lower than before (assuming its to do with the new website)

civic remnant
#

hi, i recently changed the name of my bot and it seems its not updating on top.gg, am i supposed to edit it somewhere or does it update on its own at some point?

lone anvil
lone anvil
sturdy swan
#

when is the website going to be stable again?

proper laurel
#

how can i sync all channel permissions from the category
without going in particular channel and clicking sync now

hidden rootBOT
#

@proper laurel

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

civic remnant
#

i've been doing that for a solid 15 min now lol but it just worked, thanks

proper laurel
#

i asked support

#

i need help bruh

lone anvil
#

yea but channel permissions isn't about top.gg

proper laurel
#

ohh okay

sturdy swan
#

@proper laurelwhat help you need?

proper laurel
sturdy swan
#

hmm

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ok

cobalt sleet
#

It's a development question

proper laurel
#

ohh

sturdy swan
#

@cobalt sleetyour name is cool man

limpid knoll
sturdy swan
#

when my bot accept ?

sturdy swan
#

ok 🙂

cobalt sleet
#

Dbl upto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

outer shuttle
#

Why do I want to change the sport server?

dapper patrol
#

Where can you repport bots

honest crypt
#

H

sturdy swan
#

can someone review my bot pls

grand ravine
#

queue time is around 1 week

vast lynx
#

hello @cobalt sleet I have to make a new music bot and log in to Top.gg with my bot because it was hacked

jovial gulch
#

Yo i got a website on which i have a page on which people can choose from multiple voting lists to vote for my bot is it ok once my bot gets verified that i use the top.gg logo just to showcase that people can vote for my bot on top.gg too?

frosty python
#

I accepted a Team invite although it isn't showing the team on my profile.

neat narwhal
#

Good evening, I just asked for help with my bot, I added them to top.gg 2 days ago and I still have not had an answer. My bot respects all the conditions yet a message on the bot page tells me no

neat narwhal
#

I added it 2 days ago and it meets all the conditions

frosty python
#

Then it'll be reviewed in due time, just be patient.

worthy fox
#

it can take up to a month

#

It shouldn't take any longer

meager cape
dull yarrow
#

can bots still get verified after they removed the badge

worthy fox
#

yes @dull yarrow you just wont receive the bot dev badge on your account

meager cape
#

1 month is if theres ALOT of applications to get through

dull yarrow
#

@worthy fox but they removed the dev badge right? i find this a little bit demotivating or is it coming back?

worthy fox
#

correct

stoic socket
#

its not returning

worthy fox
#

^ sadly

dull yarrow
#

really_

worthy fox
dull yarrow
#

but this will be also verified through dc right

#

you have to request it

#

or is top.gg also a partner that can verify

stoic socket
#

only when in 76+ servers

worthy fox
#

discord has to do it

stoic socket
dull yarrow
#

ah okay

#

yeah submitted mine today guess i'll wait or should i start the rollout even before it is on top.gg or will it be suspicious for people to add it

turbid rapids
#

are second/third/fourth pages on reviews working for anyone? i'm getting 404'd

outer shuttle
#

Why do I want to change the sport server?

frosty pond
frosty pond
outer shuttle
#

how do i solve it

sturdy swan
#

Hi, is it already possible to add members to the bot creators part on top.gg?

frosty pond
frosty pond
sturdy swan
#

yes

frosty pond
# sturdy swan yes

You can add their ID, separated by a comma in the editing part of your bot

sturdy swan
#

Okay, it's because the last time I sent a bot there wasn't this option, as they had just launched the new website

south trellis
sturdy swan
frosty pond
prime cloud
#

French : Bonsoir c’est normal que l’on ne peut plus répondre à nos avis ?

English : Hi, it’s normal we can’t answers to our review ?

naive sapphire
#

How long am I going to have to wait for the bot to be checked?

dim elm
#

Uuuh what perms does the @small lantern bot needs?

halcyon yarrow
#

@lucid briar Hello, you rewiewed my bot today, and said that there is commands that you can open NSFW in non-NSFW channels. Can you specify all the commands to me? I will fix them.

sturdy swan
#

@frosty pond I can't transfer the bot to tram

#

team*

sharp umbra
lucid briar
lucid briar
lucid briar
lucid briar
sturdy swan
#

@lucid briar

#

Application error: A client-side exception occurred (developer guidance).

past heron
#

Hey is there a way i could contact iara to dispute my decline?

cobalt sleet
#

Dm @somber parcel

past heron
#

They have there dms closed

cobalt sleet
#

They should be open

#

Have you checked your settings?

past heron
#

Yeah mine are open

cobalt sleet
#

Dbl dms

hidden rootBOT
#

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

past heron
cobalt sleet
#

And in your profile privacy settings?

past heron
#

Open

mighty viper
#

my bot doesnt display amount of server its in for like the past 4 months, also i noticed that the background url thing doesnt work (the url is correct)

cobalt sleet
past heron
#

Ill re try it

#

Now it sents

#

my apologizes

hidden rootBOT
#

@mighty viper

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

mighty viper
#

and for the background?

cobalt sleet
#

And the background url is for the new site design

mighty viper
#

ye

cobalt sleet
#

Are you looking at the beta version of the site?

mighty viper
#

i have "beta" on

#

mhm

cobalt sleet
#

Then your url might not be correct

mighty viper
#

welp i clicked it and i got the image /shrug

cobalt sleet
#

Are you sure you're linking to the actual image and not the page?

cobalt sleet
#

Right click on the image on imgur and copy image address instead of using the links on the page.

mighty viper
#

wait it seems like

#

it didnt save?

cobalt sleet
#

Try clearing your cache

mighty viper
#

what tha hell

#

nno like ireopened top.gg page and setting isnt set there

south trellis
#

can we use html in description

cobalt sleet
#

Yes

south trellis
#

so you mean embed and animation?

cobalt sleet
#

You mean iframes? Sure.

#

And CSS.

violet osprey
#

how can i buy in black market?

cobalt sleet
hidden rootBOT
#

@violet osprey

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

mighty viper
#

so

#

mac

#

i just tested it

#

it doesnt save my setting

#

it says saved bla bla

#

that green box

violet osprey
mighty viper
#

but it actually doesnt save it

cobalt sleet
#

What if you clear your cache and try again?

mighty viper
#

i opened another tab and refreshed

cobalt sleet
#

Clear your cache

tawdry zodiac
#

is any one here avalibal

#

pls

mighty viper
#

sigh

south trellis
#

any docs?

cobalt sleet
#

Just regular html

tawdry zodiac
#

pls i want help

cobalt sleet
tawdry zodiac
#

what to do

#

??

cobalt sleet
#

What are you trying to do?

tawdry zodiac
#

me??

cobalt sleet
#

Yes

tawdry zodiac
#

i just sumited a bot

#

than

white brook
#

If I discountine a bot what will happen? aka I stop giving it updates (in top.gg)

tawdry zodiac
#

@cobalt sleetdo you know something about this

cobalt sleet
#

Your bot has been submitted. Try clearing your cache.

mighty viper
#

ok so mac

#

i refreshed my cache

cobalt sleet
mighty viper
#

(opened a private window which is a cache refresh)

#

anyways

#

now the setting is there

white brook
tawdry zodiac
mighty viper
#

but the image still isnt showed

#

the url is correct

#

even discord takes it in

cobalt sleet
cobalt sleet
#

That's a link to the page

mighty viper
#

but like

#

what

#

what page

cobalt sleet
#

Open that in a browser and right click then copy the image address.

#

And use that instead

mighty viper
#

it says only imgur/something else links tho

#

i tried using discord link aswell

cobalt sleet
#

Just do it

mighty viper
#

alr

#

..

#

kind of complicated

cobalt sleet
#

Not really

south trellis
#

@cobalt sleet what is vote credit

cobalt sleet
hidden rootBOT
#

@south trellis

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

mighty viper
#

https://i.imgur.com/ss8Ede9.png

hazy chasm
#

Bro I need help with my marriage

mighty viper
#

thats what i get

hazy chasm
#

It says support

mighty viper
#

when i click copy image address

cobalt sleet
#

Yep

mighty viper
#

so?

cobalt sleet
#

Paste that

mighty viper
#

BRO

cobalt sleet
#

Save

mighty viper
#

im sorry but

cobalt sleet
#

Then clear cache

mighty viper
#

DO U LISTEN

#

I JUST DID THAT

#

sigh

#

sorry

south trellis
#

@cobalt sleet why background is not working?

mighty viper
#

its prov my cache..

cobalt sleet
mighty viper
#

what

#

i dont see any background do u?

cobalt sleet
#

You can see it at the top of the page. There's a dark gradient over the background images.

tawdry zodiac
#

@cobalt sleet

cobalt sleet
#

The top of the page is blue / green which is your image

south trellis
mighty viper
#

whats the point then

cobalt sleet
#

Do inspect element you'll see it's there

mighty viper
#

if its gonna be hidden by dark gradient

#

.-.

cobalt sleet
#

Use CSS to do whatever you want with it

mighty viper
#

oh

tawdry zodiac
#

do we nned to verigu a bot before uploat on top,gg @cobalt sleet

mighty viper
#

i need to manually insert it aswell

#

lmao

tawdry zodiac
#

verify

tawdry zodiac
#

than my not working why

mighty viper
#

sigh

#

okay

#

where do i put css

#

just in a style tag?

#

prob

cobalt sleet
#

Yes

tawdry zodiac
#

how to check if you upload bot on @cobalt sleet

cobalt sleet
mighty viper
#

wait how does html work on top.gg exactly

tawdry zodiac
#

that you succesfully uploaded @cobalt sleet

cobalt sleet
tawdry zodiac
#

what is cacha

#

what is cache @cobalt sleet

cobalt sleet
tawdry zodiac
#

pls help me @cobalt sleet

mighty viper
#

do i just <body style=stuff></body> do i do need to put the whole text in between the end and start?

cobalt sleet
hidden rootBOT
mighty viper
#

shoudve put in dev channel lol

tawdry zodiac
cobalt sleet
cobalt sleet
mighty viper
#

oh okay

tawdry zodiac
#

@cobalt sleet

cobalt sleet
#

Stop pinging me please and read the help I've already provided you

south trellis
#

Show off|| your bot's stats on your website or github readmes!|| @cobalt sleet 😆

south trellis
tawdry zodiac
#

lol

cobalt sleet
#

Dbl support

hidden rootBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

tawdry zodiac
#

#help

#

there is no help

#

channel

south trellis
cobalt sleet
#

Discord Bot List

tawdry zodiac
#

0_0]

south trellis
cobalt sleet
south trellis
cobalt sleet
#

No plans for an app afaik

echo lake
tawdry zodiac
#

i can,t understand any thing what is Dbl cacheclear

cobalt sleet
hidden rootBOT
#

@echo lake

Your question is likely answered by one of pinned messages.
Please take time to read the pinned messages by clicking on this icon.

tawdry zodiac
echo lake
#

Oh sry, thx

tawdry zodiac
#

bro @cobalt sleet mention that channel from where i can read

#

plsss

#

bro

#

@cobalt sleet

cobalt sleet
#

Please just Google how to clear the cache on your browser and stop pinging me.

tawdry zodiac
#

wait

#

bro

#

listen

cobalt sleet
#

I already gave you all the resources you need

tawdry zodiac
#

they are saying clear from window

#

so that they

#

right

#

should i follow the steps

cobalt sleet
tawdry zodiac
#

ok thx

covert halo
#

when I click to edit my server page it basically just shows me everything blank despite me already filling everything out

cobalt sleet
#

Try clearing your cache or reloading the page?

covert halo
#

I did

#

everything is filled out here but not on the edit page

#

wait it finally appeared nvm

#

thank you

stoic socket
#

idea - show bot status on the bot page

#

like Blacklister with a green icon etc if its online

#

you get the idea

long ferry
#

Was a thing

#

Not anymore as we can't track the presences anymore

#

Due to bots not being present here

stoic socket
#

ahh ok

#

what if bots go into an idle server which no one can talk in etc monkaHmm

tawdry zodiac
#

any one here

vestal basin
#

can someone tell me why does this happen?

cobalt sleet
#

Rate limited?

vestal basin
#

;-;

tough crown
#

yeah rate limiting

vestal basin
#

how can i fix this?

tough crown
#

dont try to log in for some time

cobalt sleet
#

You just have to wait

tough crown
#

yeah

vestal basin
#

oh okay

#

thank you

sturdy swan
#

hmm

toxic lagoon
#

Hi

stoic socket
#

alr i'll move to general as its not a support thing

south trellis
#

can we changed the new desgine to normal

cobalt sleet
south trellis
#

from where i can delete "beta option"

cobalt sleet
#

In your browser cookies

#

You'll have to Google search how to delete cookies for you browser.

cobalt sleet
#

Yep

south trellis
#

now

cobalt sleet
#

Try clearing your cache now

#

Well actually you probably have already if you deleted everything

#

Just refresh the site

covert halo
#

I don't exactly understand how this role system works, I voted but I didn't get a role on my own server. How does this work exactly

south trellis
covert halo
#

ah okay, are votes still counted or no? I can't exactly seem to find my server on the site either through just searching for it

cobalt sleet
#

Votes are counted yep

coral reef
#

Yes

south trellis
cobalt sleet
#

Refresh or add /edit to the URL

south trellis
#

back to the new desgine

cobalt sleet
#

Looks like you're part of the rollout

brisk dagger
#

Is there a way to go back to the old layout and look?

cobalt sleet
#

You can try clearing cache and cookies

toxic raft
#

Invalid CSRF token. Please refresh the page and try again

Getting this response when trying to update my page. Any idea what this is exactly?

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

toxic raft
#

thank you

coral reef
#

np

royal thunder
#

Hey, i search a discord server about « HOLD » it’s a Bot for signal alert and i don’t find their discord

dull yarrow
#

whats the default verification time on top.gg?

coral reef
hidden rootBOT
#

@dull yarrow

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

hidden rootBOT
#

@royal thunder

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

royal thunder
coral reef
#

Invitiation on what page

royal thunder
#

And i search they discord

coral reef
#

If the support server invite is invalid there is nothing we can do sorry

zinc oracle
#

we cant provide support for someone elses bot.

royal thunder
#

Oh okay and you can't enlighten me on one of their orders either?

coral reef
#

Nope

royal thunder
#

OK thanks anyway

atomic shore
#

dblhelp

coral reef
#

Not a command

atomic shore
#

dblissues

coral reef
#

Not a command for you

sturdy swan
#

menhera chan hyperpog

atomic shore
#

@coral reef ?

coral reef
#

You can't run commands here

#

Tags are staff only aswell

coral reef
atomic shore
#

@coral reef K sir

stoic socket
#

lmao the ping every message PepeHands

coral reef
sturdy swan
#

how do i add someone to my bot page on top.gg?

#

Hey i cant seem to login to Top.gg or cant add my server. I invited the bot to my server but nothing happens after.

meager cape
sturdy swan
#

I presses authorize and nothing happens

#

the login function for the home page is broken and you will be logged in on other pages of top.gg

zinc oracle
sturdy swan
#

oh

#

werid bc i just went to that page

#

I cant seem to add my server ripp

#

I was able to login but cant add server 😭

zinc oracle
hidden rootBOT
sturdy swan
#

ok

sturdy swan
zinc oracle
#

currently, once you submit you cannot change the list on your bot page.
if you want to give someone permission to edit your bot page though, try using teams

#

dblteam

hidden rootBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
sturdy swan
#

now where do i accept team invites

fallen gale
#

Where can you report issues

sturdy swan
#

?

fallen gale
#

Like I found a problem with the website

#

And want to report it

sturdy swan
#

i think on the feedback form

vagrant wigeon
#

@fallen gale whats the issue?

fallen gale
#

You can like the same review on the same account

#

So you like it on your phone, then you can like it again on pc

#

On the same account logged in so

stoic socket
#

thats the top.ggg issues github lmao

sturdy swan
#

Hi

#

@Nicole#٥٥٦٢

#

@vagrant wigeon

#

I have a problem.

vagrant wigeon
#

Hi! How can i help?

sturdy swan
#

I have bot

#

And I am Owner Ship Bot

#

but

#

tell me

#

But I don't have any property. How do I want to take ownership of the bot for top.gg?

vagrant wigeon
#

Did you submit the bot on another account?

sturdy swan
#

No

#

my friend's feet but i don't want him to serve

#

And my friend betrayed me

#

solution?

#

😭.

vagrant wigeon
#

Did your friend submit the bot?

runic carbon
#

"Reviews can be left only by registered users. All reviews are moderated by top.gg admins. Please make sure to check our guidelines before posting."

What does this mean?

vagrant wigeon
#

dbl zendesk review guidelines

hidden rootBOT
sturdy swan
#

Prove i am Owner Ship Bot

#

Prove 2

vagrant wigeon
#

I dont believe there is much I can do in that case. Sadly we need more proof than that to be able to do anything further. Would you be able to run an eval command or something with the bot?

sturdy swan
#

@vagrant wigeon

#

Want eval?

#

how i Make eval?

#

@vagrant wigeon Hello?

stoic socket
#

don't continually ping a mod

sturdy swan
#

Ok

real laurel
#
#

here ya go

sturdy swan
#

Ok

#

Several

#

?

#

@real laurel

long ferry
#

The majority of the available moderators are currently in a time zone where it's around night. Either ask again later or wait for someone without repeatedly pinging. Thank you

sturdy swan
#

Id bot

#

751411094718775346

sturdy swan
#

@tranquil yacht please can you change my nickname

#

to Empty

tranquil yacht
#

done

sturdy swan
silk island
#

good night, can someone help me? preferably in Portuguese. I do not speak fluent english

#

what is the bot's help command?

timid falcon
#

how come whenever I upvote a "review" the upvote seems to disappear on page refresh

#

Same with replies

zinc oracle
hidden rootBOT
zinc oracle
#

Clear your cache. Might take a bit of time to show up too

#

Reviews also may not be working right now, not sure.

brave grotto
#

is it possible to add my bot on the server?

real briar
#

Was looking at some things and if your bot replies instead of sending messages when doing a command, does it have a chance at being rejected?

thorn shore
thorn shore
#

Are allowed add-ons bots ?
Like I already have 3 bot on top.gg, but I want to post another that needs a bot on top.gg to work (bot doesn't stay in the server if the 1st one isn't already.

Does top.gg staff allows that ?

zinc oracle
zinc oracle
thorn shore
#

so it doesn't have a negative impact on my main / 1st bot

zinc oracle
#

Do they need to depend on each other then?
Seems like you'd make that a seperate system entirely.

But it should be fine with our rules, but we may need to discuss that a bit, as it's depending on another bot without strictly needing to be.

I'll bring it up with the other staff to discuss it.
Just note, that might also be api abuse, as you'll need to edit permissions every presence change, you'll very quickly hit ratelimits with larger servers.

thorn shore
# zinc oracle Do they need to depend on each other then? Seems like you'd make that a seperate...

the second needs the 1st. But the first don't need the 2nd.
The 2nd is like a DLC. You mustn't have it to play the game, but it is better with.

And the second bot connects to the first's bot database to have all infos configured with the 1st bot. We can't modify the settings on the 2nd one.

To avoid ratelimit, I found a way. I create a role, edit permissions for this role in all channels, and after that, users will just have a new role given instead of changing all permissions for 1 guy.

zinc oracle
#

Adding roles to people also has a pretty harsh ratelimit(per guild too, not per channel, so lower overall probably)

You can have multiple bots access a database, adding rows/removing rows/editing rows, again I don't think they strictly need to depend on each other.

Either way it will need to be discussed more, I can't give a stict yes or no at the moment.

thorn shore
versed silo
#

May I know if my bot was added to the queue? Id “813756571842248754”

zinc oracle
versed silo
sturdy swan
#

I just voted poketwo while the vote is down

#

Is there anyway I can reset it?

#

Like when it comes back online can I vote again?

prisma dock
#

hello! I have a problem I can not reply to a comment in my bot page

sturdy swan
#

I tried to add my server since yesterday and i added the bot and gave it permissions. server id 889267500221612042

daring crane
#

Its been a long time, and my bot is still un verified. How long it usually takes

dusky ice
#

My bot got rejected yesterday, when I try to reapply it says that This has already been submitted to Top.gg

#

Is there a cooldown of some sort?

sturdy swan
#

how can i add my website in top.gg

sleek jetty
vapid cliff
#

Luca is responding 2 times

sturdy swan
#

i have a problem , i had removed my bot from top.gg and submited again , but then i am not able to see it in my projects... when i try to add again it is not working pls help

violet tapir
sturdy swan
violet tapir
#

That's the long description. It accepts HTML, CSS and Markdown, you can use them

vapid cliff
#

@sturdy swan luca is not showing botinfo

sturdy swan
vapid cliff
violet tapir
vapid cliff
cobalt sleet
violet tapir
vapid cliff
violet tapir
cobalt sleet
vapid cliff
cobalt sleet
#

I did not. And I don't appreciate you trying to copy it.

violet tapir
#

If the bot is on top.gg you can use the botinfo command

sturdy swan
vapid cliff
sturdy swan
#

just frame look same

cobalt sleet
#

Not a discussion to have here.

sturdy swan
#

hmm

sturdy swan
cobalt sleet
#

Use html

violet tapir
#

Use the long description feature

sturdy swan
violet tapir
#

Long description

cobalt sleet
sturdy swan
#

Hey if my bot unverified then how can I get that message?

sturdy swan
cobalt sleet
hidden rootBOT
#

@sturdy swan

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

sturdy swan
cobalt sleet
#

We're not Discord

sturdy swan
#

Dbl verifybot

sturdy swan
cobalt sleet
#

No

violet tapir
#

@wild stone should DM you when your bot gets approved or denied on top.gg.

cobalt sleet
#

Dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

violet tapir
#

I think he meant how could he know

cobalt sleet
#

Luca doesn't DM. Watcher does.

low stag
#

its been like over a week but my bot isnt approved , how much time will it take?

violet tapir
#

Oh my bad, I mixed them up

cobalt sleet
#

Dbl notified

hidden rootBOT
#

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

sturdy swan
#

my bot not even added after 1 week

sturdy swan
sturdy swan
violet tapir
cobalt sleet
sturdy swan
sturdy swan
sturdy swan
violet tapir
cobalt sleet
sturdy swan
cobalt sleet
#

Pls meet the guidelines

sturdy swan
#

fake

violet tapir
#

Nope

cobalt sleet
#

Ypu submitted yesterday

sturdy swan
#

@sturdy swan from India

#

??

sturdy swan
violet tapir
#

You pretty much got no idea how a bot gets reviewed

sturdy swan
#

why am i not getting the new theme of top.gg ???

sturdy swan
cobalt sleet
violet tapir
sturdy swan
#

i made bot about taking 2 month

#

you are not approving

low stag
violet tapir
#

Just be patient

low stag
#

ok

sturdy swan
#

i made bot about taking 2 month
you are not approving

cobalt sleet
low stag
violet tapir
#

About 4 weeks

cobalt sleet
#

Queue is between 1 to 2 weeks right now.

sturdy swan
#

first do mine

violet tapir
#

There's a queue

cobalt sleet
violet tapir
#

It isn't by asking

hidden rootBOT
sturdy swan
violet tapir
cobalt sleet
# sturdy swan wtf

That's not the image link. That's a link to the page. Right click the image and copy image address.

#

But that probably still won't work because it's broken.

#

Can't edit profiles right now

sturdy swan
cobalt sleet
sturdy swan
#

somewhere over the top?

#

ohh

#

lemme check

violet tapir
# sturdy swan i made bot about taking 2 month you are not approving

It's just like homework, but they got loads of it. You are not the only one who ever made a Discord bot to expect special treatment, neither you are the only one who submitted your bot and is waiting. There's so many other bots waiting approval, so just be patient and don't rush. Also don't throw all your hope on top.gg to grow your bot, go advertise it in an appropriate way as well if you want it to grow.

sturdy swan
#

HOLYYYYYYYYYYYY THIS LOOKS SO GOOD THXXX

sturdy swan
#

it takes

cobalt sleet
sturdy swan
#

10 minutes to one hour

cobalt sleet
#

We're volunteers

sturdy swan
cobalt sleet
#

We do

#

But not 24/7

meager cape
#

Stop being impatient

#

Just wait the time

sturdy swan
violet tapir
#

More than 30% of bots are not in English which make it harder to review.

sturdy swan
#

how do it addd the server i went to addd server and i got my servers but it just should me this...

#

approve bots without checking

cobalt sleet
violet tapir
hidden rootBOT
#

@sturdy swan

dbl How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

sturdy swan
sturdy swan
violet tapir
#

They review bots to assure that they are not harmful for servers they get added to.

sturdy swan
violet tapir
#

If they don't review bots someone can just simply add a raiding bot and people will add it to their servers just because it's on a famous bot list.

meager cape
cobalt sleet
sturdy swan
violet tapir
cobalt sleet
#

Dbl zendesk how your bot gets reviewed

hidden rootBOT
violet tapir
cobalt sleet
#

Now please stop talking about us reviewing your bot. You're spamming the support channel.

sturdy swan
violet tapir
#

Jus what

meager cape
#

Justice for what? Being impatient

sturdy swan
violet tapir
#

No lol.

meager cape
#

Not necessarily

violet tapir
#

At least not always

cobalt sleet
#

Enjoy your mute

fringe relic
#

it doesn't even take a minute to review a bot

#

it takes more

#

imac can testify

cobalt sleet
#

Takes less than a minute if there's spam in the long description :^)

fringe relic
#

true true

violet tapir
#

I review bots at another bot list and it doesn't take 10 minutes at all, a bot can take up to an hour. I believe for top.gg, the first check such as the bot's description, name and logo can take much less than it is on another bot list since they've got pretty stricter guidelines than others, tho, it's for safety and quality.

#

I said it can take much less time because I don't really think that all the bots submitted don't break the guidelines

fringe relic
#

you don't want a bot that has like one command

#

and that's sit

cobalt sleet
#

Some bots only have one feature and that's fine

fringe relic
#

you don't want a bot that breaks the discord tos either

violet tapir
#

"Youtube Bot" instant deny, breaking the legal discord developers tos

cobalt sleet
#

Nope it isn't

violet tapir
#

It doesn't?

#

One moment

fringe relic
#

it breaks youtube's tos for sure

cobalt sleet
#

Yeah youtube's tos. Not ours or Discord's

#

Dbl zendesk bot guidelines

hidden rootBOT
meager cape
#

The bots would get shut down if they got big

fringe relic
#

you know my bot was once a music bot at one point

violet tapir
fringe relic
#

til youtube cracked down on the api that used youtube videos

#

they used ratelimits

meager cape
#

I have a music bot, it kinda uses youtube ig

violet tapir
#

Isn't YouTube a trade name?

cobalt sleet
fringe relic
cobalt sleet
#

Up to YouTube to make a DMCA request.

violet tapir
#

Isn't YouTube a trade name?

#

Yeah but having a bot's profile picture as the youtube logo and also the name includes youtube isn't that against the ToS?

fringe relic
#

yes

cobalt sleet
#

No

fringe relic
#

really?

cobalt sleet
#

It's just shady

#

But not against TOS

fringe relic
#

i thought it used to be

little lotus
#

heyoo

#

dont ask me why but

vestal basin
#

My on message event does not work on the mobile app
is there any way to fix this?

cobalt sleet
little lotus
#

my acc isnt loggin in with top.gg

little lotus
#

even after i login

violet tapir
fringe relic
#

like you can't use brand names as a bot name or brand logo. it would be considered copyright act isn't it?

violet tapir
#

I think so

little lotus
cobalt sleet
fringe relic
#

ah

violet tapir
#

I get it now

sturdy swan
#

hello all,

#

i did add my server to top.gg but when i refresh the page it says server not published yet

wise surge
#

Why the server stats bot appear offline in the server?

sturdy swan
#

wrong server

wise surge
sly hatch
#

How do bots enable some commands for voters only when i am not even their support server which means they cant get me a role there and check if i have the "voter role" for that specific bot

wintry knoll
deft isle
#

bruh wtf i cant even reply to somone review or like the comment etc

deft isle
#

;-;

sly hatch
deft isle
#

known issues everywhere but when fix

wintry knoll
#

soon..

#

just

#

yes

deft isle
#

hopefully \👌

vestal basin
#

How will i know if my bot is declined or approved?

cobalt sleet
hidden rootBOT
#

@vestal basin

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

vestal basin
#

ooo okay

sweet owl
#

I am trying to add a bot and it shows this

cobalt sleet
#

Refresh

teal thunder
#

@cobalt sleet Hey

So i was going to Top.GG
When im in the site i Pressed Add button in Top then i Pressed Add Discord Bot
And it redirected me to Oauth2 To authorize, when i press the authorize button it leads me to there (Oauth2) everytime i press Authorize it keeps like this pls help i want to ReApply

sturdy swan
#

@cobalt sleet we don't get pinged in mod log we get pinged in logs

teal thunder
#

Help me

charred hazel
#

Help : How to disable the autorole on vote system?
cause i cant see any roles lol

cobalt sleet
#

The embed is correct

teal thunder
charred hazel
drifting tinsel
charred hazel
drifting tinsel
#

Oh ok

charred hazel
#

ye

lone anvil