#support

1 messages · Page 546 of 1

sonic tangle
#

@everyone can anyone say me what to do

long ferry
#

Once you edited it, it's published

sonic tangle
#

its showing server not published yet

cobalt sleet
sonic tangle
#

how to do that

cobalt sleet
#

Dbl cacheclear

hidden rootBOT
sonic tangle
#

ok

#

thanx @cobalt sleet now it is published

limpid shadow
#

Does this also happen in beta?

green forum
#

In beta? Idk if I'm in the beta?

#

Also just got called for dinner

#

Do explain further

limpid shadow
#

All good, we can pick it up later

spring plinth
#

I recently installed the raid support bot, is there a way to let anyone create a post but restrict the channels they can post in?

long ferry
#

dblwrongserver @spring plinth

hidden rootBOT
#

@spring plinth

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

i need help

#

or atleast a question

long ferry
#

Ask away

sturdy swan
#

is the discord bot developer badge still available

sturdy swan
cobalt sleet
hidden rootBOT
#

@sturdy swan

cobalt sleet
#

I also just noticed you DMed me. Was there something else you needed?

sturdy swan
#

No

#

Wait so can you not get a badge on your profile

cobalt sleet
#

You just couldn't wait 2 minutes for an answer? Ok dog_Joy

sturdy swan
#

for being a bot developer

cobalt sleet
#

No you can't

sturdy swan
#

is that you in your pfp

cobalt sleet
#

Not related to top.gg support. But why wouldn't it be? dboatsThonk

sturdy swan
#

wow

#

i thought it was a stock image or smth with a different hue

#

wow

unborn cliff
#

this never happened until I switch to beta version, is it related? the page just shows as blank

amber orbit
#

I cant login

cobalt sleet
cobalt sleet
sterile meadow
#

He's still here and doing it again…

long ferry
#

Try again later

cobalt sleet
vital willow
#

How long after Bot approval do you get the badge?

sterile meadow
amber orbit
#

Why my bot dont have a picture ?

vital willow
#

yes

cobalt sleet
#

You can always just block them if they're being annoying

unkempt bobcat
cobalt sleet
hidden rootBOT
#

@amber orbit

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

vital willow
cobalt sleet
hidden rootBOT
#

@vital willow

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

cobalt sleet
#

We're not Discord. We're Top.gg. We're users of Discord, like you.

long ferry
vital willow
novel imp
#

Idk if this is the right channel, but when will it be approved?

cosmic tapir
#

Can i talk to a moderator please.

#

One who has their DM open

long ferry
sterile meadow
sterile meadow
cosmic tapir
crisp plaza
#

!nitro

green forum
sand roost
#

How to apply for Bot reviewer?

long ferry
viscid lagoon
#

Still waiting for bot approval

#

:p

sand roost
#

same

sand roost
long ferry
#

Should be mentioned on the form

hidden rootBOT
#

@novel imp

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

novel imp
cobalt sleet
cosmic tapir
#

How do you apply for staff?

cerulean pendant
#

Does anyone know any dirty truth or dare bots

gaunt wagon
#

Hello, my widget doesn't work properly, the stats have been updated constantly, regarding to my API.
URL: https://top.gg/bot/883369885974016030
Thanks in advance!

sturdy swan
#

Hi! Do you have any plan to have the feature where we can delete team?

green forum
dense tusk
#

i need help on advertising my server

#

team

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init can u come dms

flat fossil
#

init was never seen again

dense tusk
#

@flat fossil can u help

flat fossil
#

In what

dense tusk
#

i need help on advertising server

#

on top gg'

flat fossil
#

Search advertising servers?

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Or get advertising bots... there are plenty out there

dense tusk
#

i did but nah

flat fossil
#

What is "nah" supposed to mean?

dense tusk
#

didnt work

#

leave it'

flat fossil
#

Okah

atomic knot
#

How do I know if my bot is declined

sturdy swan
#

I think you’ll get a DM

sturdy swan
atomic knot
#

There’s no way they’ll know if it’s my bot tho

atomic knot
#

All I did was submit it through top.gg

flat fossil
#

You verified?

sturdy swan
#

Is it ok to be my bot offline but u can use command and bot will response

coral reef
#

It's best to display your bot as anything but online.

rapid sedge
#

How long does it take to get approved. Like are u doing all the commands

coral reef
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

coral reef
#

dblzendesk how your bot gets reviewed

hidden rootBOT
rapid sedge
#

Also how many bots do you guys get anyway

#

Wow

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Guess u need a lot of people to help out

coral reef
#

We have a lot

green forum
alpine cypress
#

@frigid ember statement? yesterday u alr joked with msg repeat 😂
(this is an Report)

frigid ember
#

Yeah, selfbot. Bot for a client that wants a bot on a client account

#

Ohhhh

sand roost
#

i have question, how old do you need to be to apply for bot reviewer

frigid ember
#

Yeah yesterday, im making a bot for a client right now

cyan flint
frigid ember
#

He i wants it to be on a client account

cyan flint
#

dbl support

hidden rootBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

cyan flint
#

^

alpine cypress
frigid ember
#

Im not a selfbot coder.

alpine cypress
#

...

frigid ember
#

Dont ask me, money is money

cyan flint
#

selfbotting will get you banned, however just cause someone has a project titled ''selfbot'' doesnt mean theyre using one

frigid ember
#

Its not me, he is fully aware

alpine cypress
frigid ember
#

For a client

cyan flint
#

doesnt look like theyre using one shrug

alpine cypress
#

wait

frigid ember
#

Im not breaking TOS

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And frankly that token logger still pissed me off

cyan flint
frigid ember
#

Kk

cyan flint
green forum
open badge
#

mac wheres my bot

#

i wait 3 days

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bro

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ok

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are u programming

#

?

trail solar
#

The thing for webhooks is still broken for me (wont work) tried everything

sand roost
#

What would happen if someone reports a bot?

coral reef
#

It will be reviewed by the moderation team

sand roost
#

ty

sweet bloom
#

just a question if my bot is refused can i submit it again for verification?

sweet bloom
#

:) thanks bro

cobalt sleet
green forum
karmic junco
#

how to Promoted my bot?

coral reef
#

dblauctions

hidden rootBOT
abstract sequoia
#

how can i see that my application has been submitted or not?

coral reef
abstract sequoia
fervent beacon
#

Hi

#

Please help me

violet tapir
#

Ask

fervent beacon
#

Help me

violet tapir
#

With..?

violet tapir
#

This will take 3+ days

fervent beacon
#

How

#

Ok

violet tapir
#

Eh one second

fervent beacon
#

Thanks

placid bay
#

I'm unable to view any bots on top.gg

#

the page fails to load

fervent beacon
#

Ok

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Thank you

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I'm waiting 3 days

violet tapir
violet tapir
fervent beacon
#

ok

cobalt sleet
radiant atlas
#

Is there a way to add you Humble Bundle partner tag to the Humble Bundle links?

radiant atlas
#

@stoic socket - apologies, I was referring to the FreeStuff bot

tardy sluice
#

Hello, I've been trying to vote for a bot in the past few hours, however I keep getting that I already voted. I cleared the cache, used private window, I removed any possibility of interference with the site (one account), is there anything I can do? I've tried multiple ways on my end but I'm unable to get my vote through.

fervent beacon
#

ok

void copper
#

Is there a way I can see when I uploaded my bot?

coral reef
#

Your last bot was approved on 11/1/20

tardy sluice
coral reef
#

You can only vote only 12 hours

tardy sluice
#

Yeah, but the vote haven't got registered on other end.

coral reef
#

Was it a server or a bot

#

It clearly registered if you can't vote again.

tardy sluice
#

Suppose, i play soccer guru, i voted for that bot and when it gets registered, the bot automatically sends me cards. Also when i contacted them, they said vote in top.gg didn't get through to their bot.
Have no idea what actually happened here.

fervent beacon
#

i have 9 viewers why

coral reef
#

On?

tardy sluice
coral reef
tardy sluice
#

Ohh okayy

coral reef
#

Yeah there are no issues with the API atm

tardy sluice
#

Thanks!

#

👍

coral reef
#

np

coral reef
robust hamlet
#

if the bot support server offers some other legal services such as selling custom discord bots, discord nitro in multiple payment methods such as STC. will this bot get accepted on top.gg?

kind ermine
#

Um okay could anyone help me with the spoiler bot? I'm honestly just completely confused and I didn't have this issue with any other bot but this one just seems tough hahahah :)

indigo heart
kind ermine
#

sorry- 😅

stoic socket
#

is that spoilerbot?

cobalt sleet
# stoic socket https://top.gg/bot/597866515223805965

Please don't send people links to bot support servers. They can look them up themselves. I'm only saying this because I saw you do it earlier in support too. Don't spoonfeed please, especially since they're in the wrong place to begin with.

hidden rootBOT
#

@kind ermine

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

coral reef
fervent beacon
coral reef
#

Most likely from you viewing it if it isn't yet approved.

robust hamlet
coral reef
#

np

fervent beacon
#

So fast

coral reef
#

:)

fervent beacon
#

Oh thank you

coral reef
#

np

sand token
#

For some reason I set it up on mine, and the commands won’t work. Maybe I’m doing it wrong?

coral reef
#

dblwrongserver

hidden rootBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sand token
#

Ight thanks

coral reef
#

yuppies

sturdy swan
#

Has to be something that can be done.. top.gg is the leader in searching for bots. My bot is listed and approved but the tags don't work.

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

errant stag
#

Can I have a transparent png of top.gg logo

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Under 256kb so I can make an emoji on my server

abstract sequoia
#

Can you tell me, how much time it will take to get my app reviewed? @coral reef

coral reef
#

Dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

errant stag
#

About a week

abstract sequoia
#

Ohk

errant stag
#

Mine got accepted by after a week

abstract sequoia
#

Oh nice

errant stag
#

Yes

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Thank

coral reef
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Yup

errant stag
#

No I want png

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To make an emoji in my server

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Pic

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Are you on pc?

coral reef
#

Ctrl shift I and save it from the discord link

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No I’m not

errant stag
#

Ok

viscid spoke
#

the "check if the user has voted" just sends unauthorized when i click on the link, i've filled in all the parameters

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im just testing if it would work

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oh wait am i in the wrong channel

merry blade
#

what shoudl i put for prefix, if all commands are slash commands?

#

/ ?

winter walrus
sturdy swan
#

How long does the review take since the bot was submitted?

dim elm
#

How do I transfer one of my servers to a team?

sturdy swan
#

Sorry i just wanted to confirm that how much time my bot will take to approve

misty rivet
#

dblupto

#

BRUH

misty rivet
sturdy swan
#

Sed

#

im not bale to update my bot's invite link

#

help me

gloomy shell
#

bro

cedar wind
#

Why is that pingable.

gloomy shell
#

who forgot to make that not mentionable

cedar wind
#

jinx

coral reef
#

Wtf

gloomy shell
#

@sturdy swan read the pins

#

also

#

dont ping a whole fuckin role

sturdy swan
#

ok i'm sorry ..

dim elm
#

now it's a ghost ping 💀

dim elm
rapid sedge
#

I have a question why did discord make it where all the young kids 12 and below can join here

coral reef
#

Because there isn't really a way to tell age without ID which is 16+ minimum

#

Being under 13 is against discord's tos which we enforce

rapid sedge
#

Okay but can kids still join here

coral reef
#

Technically yes

rapid sedge
#

So whats the point of it

#

They can lie. There not dumb

coral reef
rapid sedge
#

I was wondering

coral reef
rapid sedge
#

K

pseudo nest
#

I'm using the topgg api to update my server count, and it returns 200: OK, but the count still shows as N/A on top.gg. Why is this happening and how can I fix it?

earnest fable
#

Hey @cyan flint can i DM you ?? wanna clear few things

pseudo nest
#

ok thanks!

real holly
#

whats the average amount of time my bot should take to be approved?

#

nvm

coral reef
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

zinc sleet
#

My friend is copying some open source code of another bot. So his question is that, are these type of copied bots allowed in top.gg?

coral reef
#

The clone must be edited.

zinc sleet
#

ohk

earnest fable
#

My bot was rejected due to nsfw commands...I'll be re-adding the bot without the commands

#

So how much time would it take to the bot get verified now ?

#

like the same old time or it would be fast cause its already been tested and there's only 1 issue and i would fix it

coral reef
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

Hello there i have a doubt that i have my bot in 100 server but no verifie it is in top.gg. Most of the bots in top.gg has there server count i mean we can see how many servers they are in, how do i enable that feature in my bot?

violet tapir
sturdy swan
#

?!?

#

please tell it 😄

zinc sleet
#

Maybe ur answer is in that link?

sturdy swan
#

umm.....

violet tapir
#

Use the API

zinc sleet
#

Do u want to show the server count of your bot in your bot page on top.gg?

#

Ye

#

YE

sturdy swan
violet tapir
#

By using it

violet tapir
#

Wtf

#

I just gave you the link

zinc sleet
#

mhm

#

pps snipe

violet tapir
zinc sleet
#

Ye

sturdy swan
#

xD

violet tapir
#

sigh

#

Heard of something called...

#

Reading?

#

It's pretty useful if you ask me

sturdy swan
#

lel ok

#

i dont understand can i dm u @violet tapir

violet tapir
#

What language are you using

gentle flicker
#

Hello,I want to ask that when my bot will be approved?

untold nova
#

Once I log into Top.GG and view my profile, FireFox starts to freeze up and refuses to load any pages

#

and will sometimes randomly output this

#

seems like a script is constantly erroring

sturdy swan
#

What's the use of getting our bot voted ? @violet tapir

fluid rapids
#

One message removed from a suspended account.

sturdy swan
#

Oh

#

In search results also ?

dense rose
#

my bot is in approval state for more than a week now

violet tapir
#

Or a month

#

Or a year

dense rose
#

oh kk

violet tapir
#

Or forever..

river idol
#

but generally it can take a week up to a month or two

#

depending on the availability of reviewers

unborn cliff
#

how to disable beta? I can't find it in the bottom

rose eagle
#

@cyan flint Can you guys remove a false review since my bot never claims ip addresses for sure since that is stated in the TOS privacy terms, and how can I get there ips via a bot?? + Tried to reply to the person but failed due to something not working https://top.gg/bot/479801476680646656#

sleek bane
#

You can report the review and it will be removed if it violates the review guidelines

meager osprey
#

how to claim credits ?

#

dblcredits

#

dblhelp

#

dbl help

woven surge
junior bluff
#

Gift for mods : 886118864964956170

lone aurora
#

gonna fuckin troll this mf though

dusky viper
#

Anyone know how to unban a user?

river thistle
#

Hello I have a little problem when people join my discord server it directly receives roles and I do not know how to change its can you help me please?

river thistle
#

roles*

violet tapir
#

Probably one of the bots in your server has autoroles setup

dusky viper
#

@violet tapir can you help me?

violet tapir
river thistle
#

and how can I find this bot that puts the roles?

violet tapir
#

Check the audit logs

#

See which bot adds roles to new members

dusky viper
dusky ice
#

How do I add a co dev on top.gg?

violet tapir
dusky viper
#

Hm

violet tapir
dusky ice
#

I dont seem to find that option

#

I have the beta mode enabled, is that causing the problem?

sturdy swan
#

that field was removed

dusky ice
#

Oh ok, I am in a situation in which the main dev sent the request without creating a team on top.gg and now I am not able to access the analytics/edit page.

#

I am their co-dev

dusky viper
violet tapir
dusky ice
#

sadge, So wont I be ever able to access my bot's edit page?

dusky viper
#

Hm

mint wadi
#

Is there anything I can help with?

dusky viper
mint wadi
dusky viper
#

Hm he told he applead tho

mint wadi
#

Can I have his user ID?

dusky viper
#

Yes

dusky viper
mint wadi
#

His ban "dm ads for their botlist to multiple users" This brakes Discord ToS of DM adverting

river thistle
violet tapir
river thistle
#

yes it is indeed a bot which met the roles it is zira bot which attributes the role to each arrival of someone you know how to remove it please?

violet tapir
#

I'm not very good at French

river thistle
#

sorry

violet tapir
river thistle
#

I went to see it and I only found the command to activate it unfortunately

violet tapir
#

Try kicking the bot and adding it back. I think it deletes data of guilds when it's removed from them

#

If it does not then just ask in their support server

river thistle
violet tapir
#

Np

dusky viper
mint wadi
lethal imp
#

some guy, RUBICKCUB3#2189 messaged me (pretty sure its a scam or something). and only mutual server is this one

#

and he keeps respdoning with what i assume to be automated responses

lethal imp
noble flume
#

hey can i ask somehting

mint wadi
mint wadi
noble flume
mint wadi
noble flume
mint wadi
#

Is your bot already approved?

noble flume
#

yes

#

my bot name Tangan kanan merah

mint wadi
noble flume
dusky viper
noble flume
#

i mean how to make a bot ger verfiend i mean like this

mint wadi
#

Ahhh

noble flume
warm turret
#

how to

noble flume
warm turret
noble flume
#

ez dude

#

you go to your profile

warm turret
#

then

warm turret
#

then

noble flume
mint wadi
mint wadi
noble flume
#

he want to add he server to top.gg

warm turret
#

@mint wadi i want to know how to add my server at top.gg

mint wadi
whole wharf
#

RUBICKCUB3#2189

warm turret
#

cannot get it

noble flume
#

dude

warm turret
#

pls help anyone

noble flume
#

dm me fast

mint wadi
mint wadi
whole wharf
#

Wat, how am I spamming?

I'm reporting a scammer in the server, so he can get banned.

I gave proof of it and his discord tag

mint wadi
mint wadi
whole wharf
#

Okay, then just say that instead of trying to say I was spamming, a bit rude when I'm just trying to report a scammer in the server. Cya.

runic grail
#

How long is the bot queue?

mint wadi
hidden rootBOT
#

@runic grail

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

runic grail
#

Thx

sturdy swan
#

Pls approve my bot its been 1 day ._.

green forum
#

Still having these issues

sturdy swan
#

dbl upto

cobalt sleet
sturdy swan
junior bluff
lethal imp
#

twinsies

junior bluff
#

But I'm surprised that was 2 hours ago and he's still not banned

lethal imp
#

yea

#

👀

#

mods...

south trellis
#

How to show bot servers on top.gg

timid fog
#

Who is ERA?

sturdy swan
timid fog
#

Yeah

unborn cliff
sturdy swan
#

Scammer

#

886118864964956170

#

@quartz willow

sturdy swan
cobalt sleet
#

Thanks for reporting guys!

south trellis
#

How to show bot servers on top.gg

#

@cobalt sleet

dusky ice
#

If you are using python

#
from discord.ext import tasks

import topgg

# This example uses tasks provided by discord.ext to create a task that posts guild count to Top.gg every 30 minutes.

dbl_token = "Top.gg token"  # set this to your bot's Top.gg token
bot.topggpy = topgg.DBLClient(bot, dbl_token)


@tasks.loop(minutes=30)
async def update_stats():
    """This function runs every 30 minutes to automatically update your server count."""
    try:
        await bot.topggpy.post_guild_count()
        print(f"Posted server count ({bot.topggpy.guild_count})")
    except Exception as e:
        print(f"Failed to post server count\n{e.__class__.__name__}: {e}")


update_stats.start()
dusky ice
south trellis
mint wadi
#

Guys can we move this to #development This is not support related ❤️

tight sable
#

there is a issue in creating a team

#

?

#

when will that be fixed

cyan palm
#

@tawdry zodiac

neutral Some users aren't able to fetch their bot through the Find Bot button, making them unable to submit their bot to Top.gg.
》》Potential Fix: Logging out or back in, as well as just giving it some time and trying again later.

hasty blade
#

I haven't been getting vote reminders for a long while now, even though I've subscribed repeatedly, and tried resetting site settings on my browser. Why is the site giving so many issues

tawdry zodiac
#

ok thank you

cyan palm
#

@tawdry zodiac Please use this channel if you need to get help about top.gg, also patience is the key. You don't need to ping multiple moderators, I'm sure they will answer when they're available

tawdry zodiac
#

@cyan palm i found 1 Time And i fill all the blank than tick and reload than everything desapier and for then that is also not finding my bot

dusky ice
cyan palm
dense moon
#

okh ty

lament jacinth
#

will there be any message if my bot gets approved or declined in top.gg?

unkempt helm
#

Can you accept my submission on my bot?

pliant mauve
lament jacinth
#

thanks

long ferry
hidden rootBOT
#

@unkempt helm

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

Hi

#

Y have a bot

#

@pliant mauve @mint wadi

#

I have a bot

#

Srry for ping

flat fossil
#

If you have a bot upload it and it will get reviewed no need to ping anyone

sturdy swan
#

E

#

Espanish?

flat fossil
#

Il get a translator

sturdy swan
#

Ok

shadow spade
#

I have a problem when I try adding a new Server...

flat fossil
#

?

#

What is the problem

shadow spade
#

i added the Bot but it doesn't shows that I can edit something on the Servers Page and I have to invite the Bot again (same issue since yesterday)

long ferry
#

Go to top.gg/servers/yourserverid/edit

flat fossil
#

Also view pins there are knows issues there that some have temporary solutions you can use

shadow spade
#

thx

shadow spade
sturdy swan
#

@cobalt sleet In fake hack command what's the allowed to be?

sturdy swan
long ferry
#

@shadow spade paste your server URL in here

shadow spade
#

Gemacht!

long ferry
#

Try accessing it now, clear cache first

shadow spade
long ferry
#

Logout and back in

shadow spade
#

Now!

#

It works!

sturdy swan
#

Wee

#

See

shadow spade
#

How to get the new Design back after clearing the Cache?

long ferry
#

You should be able to change it on the footer of the page

long ferry
#

Are you logged in right now? Otherwise try a cookie editor and change betaOptIn to true

#

Still not sure why it shows and doesn't show sometimes

wintry oriole
#

if I give you a bot id can you confirm if it's been submitted to the queue here? it's ripping off my bots icon and I want to see how far they took their scam.

long ferry
#

Sure

wintry oriole
#

885817156003045428

#

thanks

long ferry
wintry oriole
#

cool thanks 😊

tawdry zodiac
#

@long ferry how can i check my bot approved or not??

shadow spade
long ferry
tawdry zodiac
#

i think 404 error

shadow spade
fiery moth
dusky viper
#

@long ferry hi
Can you tell me how my friend can get unban?

sturdy swan
#

I-

#

I-

#

I just-

#

I just wanted to-

#

I just wanted to say hi

cobalt sleet
sturdy swan
#

Ohk ty

long ferry
#

dblappeals @dusky viper

#

dblappeal

hidden rootBOT
royal dew
#

capisco

#

I think is phishing

rocky comet
#

yes he's a selfbot

#

@lone anvil sorry for the ping, but about al mods are in dnd, @solar berry posted this msg in all channels

mighty viper
#

announcements are broken

main arch
#

Why is my Bot pfp is not showing

deft isle
#

stfu

lucid thistle
#

lol

mint wadi
sturdy swan
cursive elk
#

fReE nItRo FrOm StEaM

#

i came here to ask something and i forgot this thing 👍

long ferry
hidden rootBOT
#

@main arch

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

deft isle
rain bluff
#

hi, may i ask a question

cyan palm
rain bluff
cyan palm
#

Yes, approved ones in #logs

mossy fox
#

How long should I wait for my bot to be checked?

rain bluff
#

ohhhh

#

ok

cyan palm
hidden rootBOT
#

@mossy fox

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

rain bluff
#

oh, it might be staff only or somerhing

cyan palm
#

oh sorry, right.

#

So yeah only declines and other moderation stuff logged in #mod-logs

rain bluff
#

is there any way to know my position in queue? i am very excited and cant wait, its already been 4 days lol

long ferry
#

Theres not no

rain bluff
#

sedge, thanks!

#

looking forward to it being approved

#

also, what if it doesnt get approved?

#

i mean, will i have to submit, and wait for 5 more days!?

cyan palm
#

Yes, you will have to submit your bot again if your bot gets declined

rain bluff
#

i have one more question, i hope im not bothering too much

#

does my position in queue get reset everytime i restart the bot?

long ferry
#

Yes

rain bluff
#

cause im adding new features constantly

long ferry
#

Wait no

#

That's fine, it only resets when you either delete it or it gets declined

long ferry
#

It doesn't reset when you edit it or add features etc

unique basin
#

i cannot login to top.gg when where i try to authorise it opens the home page of Top.gg and says login

#

can anyone help?

unique basin
golden bramble
#

I got a question. I am not that good in html...
How can I edit the fonts of my page? The font family i'd like to use is nunito

#
body{
    scrollbar-width: none;
    font-family: "Nunito"
}```I tried it with that code
violet tapir
golden bramble
#

Okay, thanks

#

Anyone's there who knows why the error is there?

atomic fog
#

are you aware the entire site is broken?

#

goes into an error loop and displays nothing

golden bramble
#

uhh no only when pressing publish announcement

long ferry
long ferry
golden bramble
#

Ahh okay

atomic fog
#

did a cache refresh... restarting chrome

#

chrome restart fixed it

sharp sluice
#

hi

atomic fog
#

the frontpage got fixed, when i go to my bot's page I get the same loop error... https://top.gg/bot/849963309837844480

#

can someone confirm they get an error or the page opens for them?

golden bramble
#

My page isn't getting saved

sharp sluice
#

my bot has been approved by top gg but I can't see it on the site

sturdy swan
#

I can't change tags on my bot's vote page. I change it but it doesn't work.

atomic fog
sharp sluice
sturdy swan
#

What is this ?

atomic fog
# atomic fog

after I cleared all my cookies and app data, the page worked

deft isle
#

bro wtf the site is totally broken or wat?
i added a bot a while ago and now it says u dont have any projects?

wind anvil
flat fossil
#

Go to pins

#

There are some answeds there

frail coral
#

Analytics page isn’t working

echo hedge
#

top.gg keeps on signing me out everyday, is there something wrong with the website?

ionic lintel
#

is there a reason why i randomly get the beta version of the site without enabling it?

#

like literally, logged in on incognito and got the beta version

#

incognito = no saved cookies

sturdy swan
#

its saying something went wrong while processing ur request when tap on save and then send test

#

where everyone

#

😠😠😠😠 where supporters i need help

warm turret
#

hi

#

excuse me

#

no one helped me

sturdy swan
#

me also

pliant cedar
#

why my bot not showing on search results? my bot already approved

sturdy swan
#

its saying something went wrong while processing ur request when tap on save and then send test

vestal mural
#

Hi, how do I get a server approved? We thought ours was listed, but it wasn't. I looked on your website but didn't see specific instructions on getting the server listed~

hidden rootBOT
#

@vestal mural

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

vestal mural
#

Thanks!

feral pawn
#

My server's webhook still says that theres an error when I press test

feral pawn
#

Ok

west barn
#

are there any issues can't submit my bot

#

new website overall glitchy old one was better

rain bluff
#

oh wow i didnt know odin was a bot reviewer!

rain bluff
#

then you will see the add bot button

west barn
#

the submit button isn't working

rain bluff
flat fossil
#

Pins

rain bluff
#

there cpi;d be validation errors

fossil grail
#

how i can find my bot if they approve or no

rain bluff
fossil grail
#

where

#

will give me role you mean?

rain bluff
#

like this

fossil grail
#

okk

rain bluff
#

and click on your name on the top left corner

#

right*

fossil grail
#

ok

#

wait

#

ok then

rain bluff
#

is it coming up

rain bluff
#

this is how it should look like

fossil grail
rain bluff
# fossil grail

nice, that means it's been submitted and will be reviewed and approved soon

fossil grail
#

ok

#

how i will know if it approved

rain bluff
#

make sure your bot follows all top.gg rules

fossil grail
#

ok

rain bluff
#

and this wont show uop

#

it generally takes about 5 days to a week

#

see pins for more info on approval

fossil grail
#

ok

#

thx alot

rain bluff
trail solar
#

E

sturdy swan
# trail solar E

no one:
literally no one:
not a single fucking soul:
weirdos in support: is this the place where I can send E?

ashen light
#

How can i remove on my bot co-creator?

spiral frigate
#

how do i toggle dark mode?

bitter lodge
ashen light
#

How can i remove or add co-creator my bot on top. gg?

rough vapor
ashen light
#

But my developer is ended of working on my bot

sturdy swan
#

hi

#

am i allowed to have nsfw cmds

#

(locked to nsfw channels only)

zinc oracle
#

yep, just cant mention them in the bots description, and must follow #rules-and-info

gray lotus
#

Hello

#

y need

#

help

#

I have been waiting for the md for 1h and I did not receive anything

quaint lance
#

i cant edit my bot

#

it thinks im just a normal veiwer

#

maybe i can help

#

whats your problem?

gray lotus
#

my bot is not published

#

I don't know public

quaint lance
#

ah

gray lotus
#

he says wait for them to send me an md and they won't give it to me

quaint lance
#

you just have to give it time ig

#

mine took a while

gray lotus
#

😦

quaint lance
#

maybe someone can give a more clear response

#

i only did this twice

gray lotus
#

how much??

quaint lance
#

?

gray lotus
#

how long did yours take?

quaint lance
#

i cant even remember

#

but you can see when they invite your bot to their testing server

#

using console

gray lotus
#

in replit ??

quaint lance
#

ye

#

you use js?

gray lotus
#

yes

quaint lance
#

alright

gray lotus
#

I'm Spanish :v

#

so my bot is called Striped Disk

quaint lance
#
client.on("guildCreate", guild => {
    console.log("Joined a new guild: " + guild.name);
})
gray lotus
#

ok

#

Thank you

#

do you have a verified bot ??

quaint lance
#

ye

gray lotus
sturdy swan
#

She said yes @gray lotus

sturdy swan
gray lotus
quaint lance
#

na

#

im not

gray lotus
grave patrol
#

Hi, I recently applied for a bot, but I have been waiting for 7 weeks

sturdy swan
#

no, soy paquistaní @gray lotus

long ferry
#

You're literally waiting for a couple of days

long ferry
#

No need to say 7 weeks

#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

dblupto

#

dblupto

#

dbluptodblupto

long ferry
#

Staff only

#

Read it

sturdy swan
#

Oh

quaint lance
#

hey do you know why i cant edit any of my bots?

long ferry
#

Are you logged in?

quaint lance
#

its even giving me the option to add a review

#

yes

gray lotus
#

translator

long ferry
#

What's the error you're getting / what's keeping you from editing

quaint lance
#

it thinks im a normal user

#

it doesnt know im the owner

#

but my profile page has the bots listeed

long ferry
#

Accessing /edit doesn't work either?

#

Add /edit to your url

quaint lance
#

ok

#

alright that worked

#

but for some reason it wont show the edit buttons

long ferry
#

Yeah visual bug then

quaint lance
#

alright thanks for getting me here

#

?

gray lotus
#

@limpid shadow can you help me pls

lone anvil
#

depends on what your issue is

#

99.99% he wont

final salmon
#

Hello!

lone anvil
#

and 99% you probably wont need him

lone anvil
final salmon
bitter lodge
exotic crow
#

Hey, I have just created a bot and I don't know when my bot will be aproved

long ferry
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

exotic crow
#

dblupto

#

aaa :C

long ferry
#

Read it

lean pulsar
#

Where can i talk to Ère#1337 ?

lone anvil
wild stoneBOT
#

@lean pulsar

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

lone anvil
#

only beta though obviously

final salmon
#

ok

#

how i can join beta ?

#

Nicee one

#

thx

wraith ferry
#

I submitted my bot a week ago, but I didn't get the results.

long ferry
#

dblupto @wraith ferry

hidden rootBOT
#

@wraith ferry

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

neon sundial
#

@sturdy swan i saw that the bot had an error i should fixed that

#

if u want to retry

sturdy swan
#

Not here. Dms.

neon sundial
#

ok sorry i thought u had closed dms

timber galleon
#

o

sturdy swan
#

is it possible to reedit the bot on top.gg if ur bot gets deleted and just input a new bot inv? that will replace the old client id with the new one?

heady nexus
#

Refresh button not working

long ferry
#

Oh

tender mantle
#

how to setup this bot??

long ferry
#

What bot

tender mantle
long ferry
#

dblwrongserver @tender mantle

hidden rootBOT
#

@tender mantle

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

ancient heart
#

What is estimated time that review team will review your not?

#

bot*

gray lotus
#

I've been waiting all day and they still haven't told me md :(

cobalt sleet
gray lotus
cobalt sleet
#

Again... What is your problem?

gray lotus
#

I do not appear on the page

ancient heart
#

May you answer to my question?

cobalt sleet
#

You submitted a bot and are awaiting approval?

long ferry
#

dblupto @ancient heart

hidden rootBOT
#

@ancient heart

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

ancient heart
#

Oh ok

cobalt sleet
hidden rootBOT
#

@gray lotus

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

cobalt sleet
#

The review process takes a week or more

west barn
#

how to add a bot

#

without it asking you to login 5000000 times

kind eagle
#

clear cache

#

dosen't work tho

west barn
#

yeah

#

i can't even submit a bot

#

why don't they just roll back the website

sturdy swan
west barn
#

yeah

#

every part of the website

#

is broken

#

ffs

crimson verge
#

Trying to go to the advertise page sends you into an infinite login loop

west barn
#

ye

#

any page does

tender mantle
#

how many bots are available to conduct tournies ?
can anyone name them ?

full grove
#

hey uhh i tried removing my bots on top.gg its not removed evene tho i deleted it from the webpage-

#

does thi mean it deleted?

jagged frigate
#

I want to add a new bot to the website

When i click "Find Bot" it just does nothing

coral reef
coral reef
novel imp
#

How many days will that take?

coral reef
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

novel imp
coral reef
#

np

low matrix
#

any punish action here?

toxic quail
#

is this also the place for bug reports?
if yes when going to bot edit tab -> announcements the bot pfp never loads, when looking in dev console it gives a 404

umbral rover
#

Hello, when I try to register a bot, I encounter this error. What is the problem?
How do I fix it?

toxic quail
toxic quail
indigo heart
#

k

hidden rootBOT
#

@umbral rover

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

coral reef
umbral rover
coral reef
#

np

sterile meadow
#

what perms does someone need to edit a server on top.gg?

coral reef
#

Manage server iirc

west barn
#

was adding bots fixed

coral reef
#

dblissues

hidden rootBOT
#

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

west barn
#

you're not helping

coral reef
#

It is listed there

#

:)

west barn
#

ye but it doesn't work

coral reef
#

Then you are going to have to wait until its fixed

night epoch
#

Hi, how long does it take for a bot to apply?

coral reef
#

dblupto

hidden rootBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

unique elm
#

how do i delete a team, yes i own the team

misty rivet
#

can s1 that has access to logs see when i put up the bot ID with 883773803585474590 to the website im waiting for it to be reviewed

unique elm
misty rivet
#

ik i just wanna know when i put it up bc i forgot

unique elm
#

one of their bots should have dmed you

sturdy swan
#

how long does my bot takes to go up

misty rivet
#

nah it doesnt msg ppl when u put it up on the site

#

only @s u in mod logs

sturdy swan
#

huh

unique elm
#

so then look at the date of when it pinged you @misty rivet

misty rivet
#

ppl dont have access to the channel anymore 🤦‍♂️

unique elm
#

oh

#

wth, why lol

sturdy swan
#

see general pins

misty rivet
#

bc someone atted the bot dev role

unique elm
#

ah, so thats what that ping was.

thick plank
#

i cant reply ppl who review, why?

sturdy swan
shadow spade
#

Will this role be removed after the 12h?

west barn
shadow spade
# west barn what

If the Vote reward will get removed for the User who voted after 12h?

#

F

#

Suorry for Pings

west barn
#

what vote reward

#

that doesn't have to do with top.gg

#

it's a bot

#

or a server

warm nexus
#

@languid pendant @nimble yew

lucid briar
#

no need to ping the team, they aren't there to answer your questions

#

just ask here and you'll get an answer

runic grail
#

How big is bot queue?

long ferry
#

Around 1k bots probably

#

There's a data stats page mentioned on the pinned messages, feel free to check it out

runic grail
#

Ok

warm nexus
#

Hi, I sent you 5 September to the official website of the top.gg has not yet been answered. Can you help me?
Name bot :Flower bot

proper wave
hidden rootBOT
#

@warm nexus

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

warm nexus
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Can you tell me what to do? @lucid briar

lucid briar
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you can do nothing but wait patiently for your bot to be reviewed

warm nexus
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But one of the managers here told me you'd answer less than a week! 🙄@lucid briar

lucid briar
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firstly, that embed says in bold that there is no exact time, which also implies there are no guarantees how long it will take, secondly you must accept that all bot reviewers are humans and we have lives outside of discord (we don't spend all our time reviewing bots)

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so be patient, complaining here will do nothing but irritate people

warm nexus
fringe herald
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hey. Can I transfer my strikes votes to my other account ??

sturdy swan
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no

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thats something with the bot you are using

fringe herald
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ok thx

untold nova
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Still having website issues: FireFox is constantly freezing while attempting to visit most parts of Top.GG

long ferry
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Possibly related to your browser or connection, please try a different browser

untold nova
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Edge and Chrome give same results

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and same error messages

long ferry
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Seems to open without any issues on my end, is top.gg the only site experiencing it?

untold nova
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Let me try flushing my cache

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Deleting cache helped and fixed the issue, but site elements takes at least 20-40 seconds to respond upon resizing of the window

long ferry
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Yeah very likely related to your connection then

manic star
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I changed the bot's image. But the image on top.gg . has not changed

long ferry
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dblrefreshdata

hidden rootBOT
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In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

viscid zephyr
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nvm

manic star
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oh ok

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changed

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thx

plush tiger
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it says i can purches it for 10 dollar for the year but thier no button to purchas it

long ferry
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dblwrongserver

hidden rootBOT
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Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

tacit wharf
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why ?