support

[pliant mauve]

due to the queue size

[oblique kernel]

My Discord invite link is giving an error even though it is correct?

[paper void]

ok

[plush vigil]

just use a normal invite

[oblique kernel]

gave the same

[plush vigil]

probably just a general site issues theres alot

[pliant mauve]

What you can do is submit it without the server invite first then just edit it afterwards

[plush vigil]

lol i was about to say that

[oblique kernel]

okey

So what is the average turnaround time? @pliant mauve

[plush vigil]

you mean like approval time?

[pliant mauve]

dbl upto

[hidden root]

@oblique kernel

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[oblique kernel]

ohh okey

[lime folio]

Vhj

Helombrom

[raw python]

Why every time I try to answer some feedback on top.gg it doesn't save my answer?

[pliant mauve]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[kindred birch]

What to do

To oublish

Publish

[pliant mauve]

Fill in the necessary info and press save

[cobalt sleet]

Also add DSL bot to your server with permissions to create invites.

[median compass]

wath time will need to wait for my bot ?

[cobalt sleet]

Dbl upto

[hidden root]

@median compass

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[median compass]

k thank

[cobalt sleet]

No problem!

[warm raven]

Hello I was trying to add my server to top.gg and on the website I get error 500

Any tips how to solve that?

[cobalt sleet]

Dbl issues

[hidden root]

@warm raven

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[warm raven]

Oh ty I'm. Ew here did not know

[cobalt sleet]

No problem!

[warm raven]

If the fixes don't work i need to wait for it to be fully fixed I guess right?

[cobalt sleet]

Yep

[warm raven]

Ok ty

[low spindle]

hey

i keep getting an error

when im trying to vote for my friend's server

does anyone know how to fix?

[long ferry]

Known issue

[low spindle]

will it be fixed soon

[arctic whale]

Soon yes

How soon no one knows

[low spindle]

alright thanks

[gloomy rune]

is there someone who can help me get my server on the list? I can't get it to come up in the search.

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[gloomy rune]

ah still a bug

I see

thanks Hope. Hopefully it's resolved soon.

[lethal acorn]

im having trouble trying to advertise my server on top.gg

[long ferry]

What issue are you facing? Please read the message above before answering

[sturdy swan]

Is it possible to add owners to my bot without deleting my bot? This is for Top.GG.

[cobalt sleet]

Dbl team

[long ferry]

no, consider using teams

[hidden root]

@sturdy swan

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[lethal acorn]

oh! ok ty, im so sorry for bothering yall

[sturdy swan]

Oh ok

[cobalt sleet]

There's some issues regarding teams right now. Please check the pins for more information.

[lethal acorn]

do yall know when itll be fixed? if not i totally understand

[cobalt sleet]

No ETA for any of the current site issues.

[lethal acorn]

again rly sorry for bothering you guys! tyty again

[cobalt sleet]

Pins will be updated here when fixed so feel free to check any time!

[autumn obsidian]

Do servers go under review now or something? :/

I just added mine and the description isnt coming up

[cobalt sleet]

Have you tried clearing your cache?

[autumn obsidian]

No but i even checked it on my phone too

[cobalt sleet]

Have you added DSL to your server?

[autumn obsidian]

Yup

See

[cobalt sleet]

Sounds like it might be related to the current site issues in the pins

[autumn obsidian]

Ahhh i see that

"Users unable to submit their servers due to the new editor"

[cobalt sleet]

Does it save at all?

[autumn obsidian]

It says it saves

[cobalt sleet]

When you refresh is the info still there?

[autumn obsidian]

Yup

[cobalt sleet]

Try kicking DSL and adding it again

https://top.gg/bot/422087909634736160

[autumn obsidian]

Okay

Just gets stuck on this page now

[cobalt sleet]

Ok so DSL is back in the server now?

[autumn obsidian]

Yeah

[cobalt sleet]

Go back to the edit page and click save

[autumn obsidian]

Done and theres still nothing

I even get pinged in #logs

[cobalt sleet]

Yeah it doesn't seem to be publishing. I'm getting 403 errors when I try to view it. Probably related to the pinned issues.

[autumn obsidian]

No worries, hopefully it gets fixed soon 🤞

At least my bot gets submitted 🙂

[cobalt sleet]

Yep! Your bot is in the queue!

[autumn obsidian]

Lowkey looking forward to this too

[cobalt sleet]

It shouldn't be too long. Queue is up to a week currently.

[autumn obsidian]

Fair enough, my last one got through in 48 hours so im curious to see how quick this one goes through

Apparently you guys go for easier bots first?

[cobalt sleet]

Probably longer now queue is longer. No we do them in order of submission.

Dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How Your Bot Gets Reviewed

[cobalt sleet]

You can read more about the process there

[autumn obsidian]

Ahhhh i see

[last wolf]

wheres does this show on server page

[long ferry]

as this

[last wolf]

i dont see it

weird

[long ferry]

refer to pins

that's for servers here

[last wolf]

oh direct link is websie

[sturdy swan]

Hay

I have a problem

[cobalt sleet]

How can I help you?

[sturdy swan]

When i go to vote for probot

Give me that

[cobalt sleet]

Can you please send me the link you're using?

[sturdy swan]

https://top.gg/bot/probotid/vote

[cobalt sleet]

Thanks not the right link

Dbl how2search

[hidden root]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[cobalt sleet]

Find the page for Probot and click "Vote"

[sturdy swan]

Okay

Thx for your help

[cobalt sleet]

No problem!

[sturdy swan]

I didn't see any thing to can vote

Look

[cobalt sleet]

Click the 1.54M button

That's the vote count

[sturdy swan]

Okay

[unique elm]

hey my bots server count isnt updating, and im posting to it

why is that

[cobalt sleet]

You can ask for help in #topgg-api

[unique elm]

ah, right

[sturdy swan]

Vote page doesn't work

[still snow]

Why the button isgone? I can't vote !

[cobalt sleet]

Are you using any ad blocker?

[long ferry]

We're aware of that issue at the moment, please be patient

[still snow]

I need to vote

[sturdy swan]

I disabled ad blockers

[still snow]

No blocker

It worked all the time so obviously the issue is with you

[unique elm]

they just said that

[cobalt sleet]

Yep site issue appeared just now. Please be patient.

[sturdy swan]

thx

[cobalt sleet]

Try refreshing?

[sturdy swan]

yeah, I tried, didnt help

[cobalt sleet]

Should work now

[unique elm]

most buttons are broken too

[sturdy swan]

no

[still snow]

Still doesn't work!

[long ferry]

Anyone experiencing issues while voting, try refreshing aswell as clearing cache

[sturdy swan]

Tried, didnt work

And still doesnt work

[still snow]

I refreshed a million times

[grand ravine]

you all didn't clear cache did you?

[still snow]

I losing benefits because your issues

[long ferry]

I can confirm it being an issue

[sturdy swan]

I cleared cache

[long ferry]

Please be patient right now, someone from the Team is already aware and fixing

[sturdy swan]

thx 👍

[still snow]

Okay thanks

[sick fern]

no voting button

[sturdy swan]

Sorry, i have one question, rus?

[cobalt sleet]

@sick fern

[sick fern]

ok

[sturdy swan]

I cant vote

[quartz willow]

ctrl + f5 should fix it if it's not fixed in a few minutes

[sturdy swan]

@sturdy swan

Oh okay

[still snow]

What's your question

[sturdy swan]

Are you a russian?

[still snow]

No

[sturdy swan]

but i saw your nick and thought that

[still snow]

It's because i'm a big nerd, fan of Igor Grom; Plague Doctor movie

[quartz willow]

a normal refresh should fix things now, can yall check to see if it's working again?

[sturdy swan]

doesnt work

[still snow]

Nope

[sturdy swan]

And with clearing and without clearing cache

[still snow]

Hope it'll get fixed not like the reviews bc I really need it

[wicked helm]

I can't vote for any bot

[sturdy swan]

@wicked helm

[wicked helm]

Ok, thanks

[still snow]

While we are here, the auto vote reward roles will ever work again? Since stopped applying to members in November it never started again

[long ferry]

It does work again, you'll have to set the role again

[still snow]

The roles are there

What do you mean set again?

Is there any manual how to set them? I mean I never changed anything with them

[sturdy swan]

rip voting button

[dawn stump]

Why my bot declined
Reason was.....nekos.life api is not accepted.....but...this is not written in #rules-and-info

[long ferry]

nsfw images of minors, term loli

is against tos

[dawn stump]

@long ferry loli isn't used

[grand ravine]

for future reference, read #mod-logs too

[dawn stump]

So...can u recommend me any other nsfw api?

[long ferry]

shiro.gg maybe or nekobot.xyz

[dawn stump]

Because.....nekos.life is most used and verified

[long ferry]

loli is a term for nsfw images of underage characters

[dawn stump]

Ok....i will try my best

[still snow]

Is there a manual somewhere how to fix the roles which the members don't get since the site's faulty at November?

[dawn stump]

Oh thanks

[long ferry]

nekos.life is known to produce such images of that nature, which is something against tos

[dawn stump]

@long ferry hmm okay

[long ferry]

just set the reward role again

though it wont regain your previous vote users role

[still snow]

I didn't set them the first time so I don't know how

[sturdy swan]

What does this mean

[long ferry]

that you cannot invite this bot

contact the support of that bot

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[rocky oar]

I'm sorry, but is the vote back?

[grand ravine]

probably the bot is not verified so there's that invite lock

[sturdy swan]

Do I need to contact them

[long ferry]

I mean you dont need to, but would be worth doing so

[sturdy swan]

Is there another option or no

[long ferry]

You wont be able to invite that bot

reach out to their support

[sturdy swan]

Oh is it bc I got another bot in there

[dawn stump]

Shiro is not useful......
nekobot and nekos are different?

I thought.....nekos.life is made from nekobot

[long ferry]

nekos.life nsfw usage is not allowed, nekobot.xyz is allowed, as long as it doesn't return nsfw images of minors while testing

[grand ravine]

that bot is invite-locked, you can't invite it regardless of what you do.
why:

• bot is not verified and is in 100 servers
• bot uses non-whitelisted intents

what can you do:

• contact the support team so they acknowledge the issue
• wait
• find alternatives

[long ferry]

but if you really want to 100% be sure, dont include nsfw stuff at all

[dawn stump]

@long ferry my nsfw featured can be toggled

[lost dagger]

When will my bot be approved?

[dawn stump]

By default it disabled

[long ferry]

still does not change the fact that it might be declined during testing

if it returns questionable content

[cobalt sleet]

Dbl upto

[hidden root]

@lost dagger

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[dawn stump]

@long ferry uff

[lost dagger]

ne diyon dayı türkçe konuş

[grand ravine]

nekos = cat girls, common weeb term
nekos.life = image api which is known for having very weak filters and most of the times returns forbidden images

[feral frost]

for soem reason one of my bots users cannot vote

[lost dagger]

1 week...

[sturdy swan]

so i wont be able to get it

[lost dagger]

umm

[feral frost]

this is what it shows when they try to vote

[grand ravine]

ye, forget nekos.life, it's not worthy it

[cobalt sleet]

It's a known site issue. The team is fixing it.

[feral frost]

ok thanks

[grand ravine]

there are a gazillion of image apis out there, just give them a search

[cobalt sleet]

They should clear cache and try again later

[misty sparrow]

Yeah, same issue

[feral frost]

ok

[jolly pike]

any ETA on resolving the no vote button

[cobalt sleet]

The team is working to fix it right now.

Please hold!

[hollow stone]

I cant vote rn pls help

[grand ravine]

look above

[jolly pike]

[jolly pike]

same for everybody across all bots on topgg

[hollow stone]

😦 thx

[cobalt sleet]

It's a known site issue. The team is working to fix it right now. Please wait a moment while they fix it and try again later after clearing your cache.

[indigo current]

It's not a cache issue. I have chrome installed for the very specific use of checking if cookies, cache or similar are causing issues and it still doesn't work.
As for some additional info, the ads aren't showing either, so I think it's a content loading issue

I'll check if I'm able to get the Medal ad on a device that should still have a valid cache for the site

[long ferry]

The main issue being is the vote one, which causes voting to not work entirely

the team is already aware of that

[cobalt sleet]

Yeah the issue hasn't been fixed yet so no point in trying to clear cache. That's not going to help yet.

[indigo current]

I thought the ads not being served might help pinpoint it since that limits the places things could be going wrong

[worldly pond]

???

Why no vote option??

[timid basalt]

Same

[worldly pond]

Okay nvm I read the above messages. Good luck to the team

[coral reef]

Read #site-status

[cobalt sleet]

Voting isn't working right now. The team is working to fix it as we speak. Please wait a moment while they fix it and try again later. Watch #site-status for updates.

[quartz willow]

can ppl try refreshing the page to see if voting is working again?

[cobalt sleet]

@quartz willow works for me

[long ferry]

cc @hollow stone @jolly pike @feral frost

Please check if you're able to vote again, refresh top.gg

tfw second one left

welp

[quaint moon]

Um it's giving error since last night

I can't access only my server page

I can access others

[long ferry]

Known issue right now

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[tribal locust]

How can I save the webhook? https://i.imgur.com/lAIjus6.png The button is not clickable

[quaint moon]

Uh so when its gonna be fixed?

[limpid shadow]

there's a fix in our dev branch

just need to deploy

[tribal locust]

I got my server added but is not published. Also the bot I added too. Waiting for aprove.

[quaint moon]

So when its gonna get deployed

[tribal locust]

When?

[indigo current]

Seems to work on my end

Gonna check a bot that confirms now as well

gg, fixed!

[terse merlin]

Quick queston for some reason it doesnt push the youtube thingy on my friends discord is that correct ?

[tribal locust]

Wut?

[tribal locust]

No here

Go to the support server of the bot developer

[cobalt sleet]

Dbl wrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[terse merlin]

lolz oke thanks

[tribal locust]

Repeat: How can I save the webhook? https://i.imgur.com/lAIjus6.png The button is not clickable

[tribal locust]

https://github.com/top-gg/issues/issues/780

What the https://i.imgur.com/7M7gaNy.png

Where is the new one panel?

Nvm

Bugs

[cobalt sleet]

You can click "refresh servers" if your new server doesn't appear

[tribal locust]

Wher

I don't see the button

[long ferry]

it's on the beta

[tribal locust]

I'm confused

[deep pond]

I only can text bot id

Cant others

[long ferry]

Press find bot

if it does not work, then known issue

read pins

[deep pond]

Pins?

[neat narwhal]

How do I make sure that when someone votes the bot it gives a role ?

[coral reef]

dblpins

[hidden root]

@deep pond

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[coral reef]

For bots you will need to be using the API Webhooks, #topgg-api

[sturdy swan]

Why does top.gg wants access to my sensors?

[long ferry]

?

[neat narwhal]

ok thanks

[coral reef]

sensors?

[sturdy swan]

yes

[coral reef]

Sensors isn't even a discord oauth scope

Do you mean servers?

[sturdy swan]

motion sensors on my device, i mean

[deep pond]

Cant help

[long ferry]

That's your webbrowser, not top.gg

top.gg does not use sensors at all

[sturdy swan]

oh ok

[coral reef]

What do you need help with?

[deep pond]

Look

[coral reef]

Press find bot

[deep pond]

I alr press 5-10 times

[coral reef]

dblissues read here then

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[deep pond]

Mhm

Dont work

Im so sad

[coral reef]

Read the pinned message

[deep pond]

I read

[coral reef]

It's a known issue

Nothing you can do about it rn

[deep pond]

Some bad english :)

[coral reef]

?

[deep pond]

My english bad

[coral reef]

All good

Use a translator if you have to

[deep pond]

I need try retry find bot?

[coral reef]

No

There isn't anything you can do about the issue, you just have to wait for now and try again later

[deep pond]

Kk

I try later

Good night

[coral reef]

Goodnight, have a nice night

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[bleak girder]

Any idea when this will be fixed? Error when trying to add my server

Ah

Also any chance I can speak to someone about pricing when it comes to promoting a server ? Want to discuss some high level stuff

[cobalt sleet]

You can apply for auctions access if you want.

Dbl auctions

[hidden root]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[sturdy swan]

Hey why is my sevrer showing up

Bit wjem u click there is a error

[long ferry]

see above

[sturdy swan]

Oh sorry

Ty

😀

[long ferry]

feel free to contact [e-mail]

[wind path]

hi i have problems adding my bot i practically enter the id then i do find bot but the site sends me to a blank page below i will send the screen CURRENT SITE ISSUES

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[steel citrus]

i cant edit my bot information

help :(

[coral reef]

^

[wind path]

there are problems with the site

[coral reef]

Login

[balmy adder]

I login

[coral reef]

According to the site you are not logged in.

Press the login button

[wind path]

what prefix does the bot have @small lantern??

[coral reef]

-

It only has one command, -ping

[cobalt sleet]

It doesn't have any commands. It's just to get your server's info for the page.

[coral reef]

Everything else is done on your servers page on top.gg

[wind path]

-pingù

-ping

[small lantern]

Pong!

[wind path]

lol

[coral reef]

don't do it here, #commands

[open ledge]

So why isn't my server showing

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[open ledge]

Alright

That's great n all

But not when i paid $835 for ad placements

Which are now obsolete as no one can click on em

Who can i contact to resolve this

[coral reef]

The team is working to fix it

[long ferry]

feel free to contact veld if your server isn't fixed after the auction reset

[open ledge]

To be honest. As its over $100 a day

I'd feel more comfortable unlisting us and refunding the payment

Until its resolved

Unless there is a way that I can request a refund based on the time to fix

I.e 2 days is a $240 refund

[serene pasture]

hi, I applied for my bot on top.gg over a month ago I think now, and I still haven't gotten a response. what do I do?

[sturdy swan]

❗HOW LONG ARE BOT APPROVALS?
Up to 1 WEEK OR MORE. This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame. Read more: https://i.imgur.com/5FsJwkZ.png

[coral reef]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[whole spade]

the ads went live barely 2 hours ago

that's at most $10

[serene pasture]

so there's no fixed time for how long it will take for someone to review my bot right?

[open ledge]

I think the point is fair.

We've gained nothing from it anyway so it's not like it's unjustified

We can just re bid next week

Or maybe we can have the ads dropped and re listed on the next period

[coral reef]

Read the message @hidden root sent please

Keep auctions discussions in auctions channels. You'll be able to get more info about it there

[whole spade]

if it had been a day or two, fair enough, but its not even been 6 hours

[long ferry]

or just

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

dblupto

[sturdy swan]

user don't have access

👀

[long ferry]

well a read pins then

[sturdy swan]

both are good no ?

[harsh venture]

So, I changed my server name 5 months ago, yet I still can only find it when I look up the old name. Is that normal?

do I have to do something extra on top gg to update the name even tho it still show the new name on the site?

[unique pier]

does anyone know how to change the top.gg page's profile picture?

[cobalt sleet]

Dbl refreshdata

[hidden root]

@unique pier

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[unique pier]

oh thx

[signal brook]

Hello. I am unable to add my bot on the webpage, when I submit a valid Bot ID and I press "Find Bot" nothing happens.

[long ferry]

known issue right now

[signal brook]

Right okay. Hope it gets sorted soon.

[jade ridge]

same!

Refresh ig

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

I need help

I got approved by one bot reviewer

but

looks like this

[mint wadi]

dbl issues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

oh thx

[sturdy swan]

How long does it normally take to get auction access?

[mortal maple]

Hello.

Is this after accessing the Add your server option or even before?

Users may not be able to submit their servers due to the new edit page, which causes the server to be inaccessible to other users.

If it's before, nvm, if it's after than you guys have another issue.

Every time I click on Add your server, I'm met with:

500
Something went wrong...

TS done:
Logged out and back in > Nothing > logged out and cleared cache and cookies for this website > Nothing > Incognito > Nothing > Different browser > Nothing

Browser used:
Google Chrome, Version 92.0.4515.159 (Official Build) (64-bit)
Microsoft Edge Version 92.0.902.78 (Official build) (64-bit)

Should you need more info, do let me know 😄

[spiral hare]

ياخوان ابغا واحد عربي

[sturdy swan]

The problem solved?

[spiral hare]

ممكن شخص عربي يساعدني

[sturdy swan]

What you need?

[spiral hare]

ابغا اسوي صوره في الوصف كيف

زي كذا

[sturdy swan]

Idk bro

Wait

Ask one of admins

[winter gale]

guys any one can help for kick pollmaster bot from the server in discord? i kick but the bot is freez

[long ferry]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[mortal maple]

refresh your Discord

[spiral hare]

انا ابغا اسوي سوره كيف

صوره

زي الي مرسلها كيف

[winter gale]

i try but he is here 😭

[long ferry]

We cannot help

ask their support

[winter gale]

ty

[craggy basin]

Why am I unable to reach my server?

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[spiral frigate]

is voting broken?

[long ferry]

should work

What issue are you facing?

[mortal maple]

Hi Hope. Is there a site issue with trying to add a server? Not edit, but add it

In the pinned messages, it only mentioned Edit page

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[long ferry]

still in the issues

[mortal maple]

Thank you

[placid trail]

Sent me unsolicited pornography after this

ID is 643876731832500225

[long ferry]

Yup thank you

definitely something we do not appreciate here

Yup have taken the report, feel free to block this user if you're uncomfortable with them direct-messaging you

[placid trail]

Alright, thanks!

[inland quartz]

My bot is declined for having nsfw gif in a ?cuddle Command it has only hugging gifs of animes... Idk why they declined bot.

[long ferry]

having nsfw gif in a ?cuddle Command
read that again

Feel free to reach out to the reviewer if you're unsure this decline being correct.

[sturdy swan]

@mint wadi

[old sparrow]

Hi, I have 2 question conserning the rules.
First I did have a bot already reviewed on top.gg but i did not get the discord verification cause of the fact the bot was in to many server with a to big bot/users ratio. So i decided to create a new bot and make it leave when this ratio was too big. But as this new bot is pratically the same as the old one am i allowed to add it on top.gg , i mean will that break rule 7 btw I normally deleted the old one.
My second question is about the rule 10. My bot has a feature to report some image in the case of if they are wrongly ordered or if they contain any type of illegal content (wich normally shouldn't be the case but precautions never killed) So in the help command it says ('you can report if it contains loli or if the image is not related to the command title') will the fact of mentioning it break the rule 10?

[grand ravine]

Well, you're liable for the content you provide so even if you have a report option you should pre-filter them

For the first question you shouldn't submit a copy regardless if you own it or not, just wait discord verification normally

[old sparrow]

I think you misunderstood something, I am not worried about what the bot could display and i'm fully confident about this, I'm just asking us the fact that saying 'click x button if image is wrongly order or if it contains a loli' will break rule 10

[grand ravine]

Nah, that's fine

The issue is the images you present, everything else if pretty much fine

Not even nsfw text falls under rules

[old sparrow]

I'm not waiting for it, it has already been refused, because of the fact I mentioned before, the old bot is not on top gg anymore so I was wondering if it could cause a problem even if

[old sparrow]

kk thanks for that

it jsut that the way it was written was a bit confusing in my opinion

or I'm just dumb (that's an other subject )

[grand ravine]

Like, just to be sure you could use "underage" instead of "loli"

[old sparrow]

well yes i guess I can

anyway t'y for those response

good night

[mint wadi]

does anyone here need any help?

[pulsar tree]

submit button is not working for me

who can help me

[inland quartz]

So can i dm him ?

[inland quartz]

Hey.. you declined my bot because it contains some nsfw gifs in cuddle According to you but i tested it was only sending hug gifs but now i removed that command

[mint wadi]

ok, re-apply and wait in queue.

[mint wadi]

dbl issues

[hidden root]

@pulsar tree

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[inland quartz]

Okay thanks 😶

[pulsar tree]

ok thanks

[sturdy swan]

hi

[mint wadi]

Do you need any help?

[sturdy swan]

i need help

[mint wadi]

what's up

[sturdy swan]

i cannot change profile pic of bot on top.gg

[mint wadi]

Have you clicked the refresh button?

[sturdy swan]

i have changed it in main id

ya

[sturdy swan]

its not working maybe because of this

[mint wadi]

in the site not the browers button

[sturdy swan]

ya

ik

its below edit

and above delete

[mint wadi]

ahh

[sturdy swan]

help me

[mint wadi]

yeah it's an issues with some people

you are gonna have to wait for that issue to be fixed

[sturdy swan]

ohk i can wait

[mint wadi]

keep an eye out in #site-status for updates

[sturdy swan]

but do you know wht caused this

[sturdy swan]

just asking

dont kick me or ban me

[mint wadi]

I do not know personally I am only a Br not a site developer

[sturdy swan]

[sturdy swan]

whts a Br

[mint wadi]

bot reviewer

[sturdy swan]

ohk

[mint wadi]

Yeeh

[sturdy swan]

[mint wadi]

Is there anything else I can help you with?

[sturdy swan]

no but thnx where to review customer serveice

[mint wadi]

?

[sturdy swan]

i want rate this type of customer care service

[sturdy swan]

u r my frnd

i want to rate u

[mint wadi]

I don't think we have a channel for that

[sturdy swan]

ohk

[coral reef]

We don't have a place to "rate customer service"

[sturdy swan]

ohk

[sturdy swan]

pls stop

[coral reef]

?

[sturdy swan]

i am talking with only @mint wadi

ohk let it be

[mint wadi]

😳

[coral reef]

If you want to conversate then use #general.

[sturdy swan]

but its good lvl customer service

[sturdy swan]

sorry but yeah i will follow rules

[mint wadi]

ahah thanks well can we move any none related conversations to #general

[coral reef]

ty

[sharp cobalt]

Thanks for the help
Was this not the right channel or something

[coral reef]

What was the issue?

[sturdy swan]

https://top.gg/servers/645753561329696785 Hey wondering why our server isnt showing up here

[wintry shoal]

i can't post a server a little help plz in top.gg

[digital verge]

how to do this

Report
Your bot is waiting for approval!
Your bot is currently being reviewed. When your bot is accepted or declined you will receive a DM from Top.gg Watcher in our Discord server.
Please check the pins of the #support channel to learn when your bot will be approved.

[grand ravine]

How to...wait?

[digital verge]

...

helppppppppppppppp

[sturdy swan]

hello

who can help me

[grand ravine]

With?

[tiny vine]

That means that your bot is in queue successfully! It will be reviewed in a few days, so just be patient in the meantime.

[sturdy swan]

i want to design long Description how

[grand ravine]

"design" as in style it?

[sturdy swan]

Example
Bot Developer

Bold fonts and lines

[grand ravine]

You just did it basically

Same formatting rules here apply in long description

[digital verge]

thankyou

[grand ravine]

It's all markdown

[sturdy swan]

** **

Create Bold font at web?

[tiny vine]

it should be the same exact markdown as in regular discord messages

[digital verge]

html?

or what

[grand ravine]

Both html and markdown are supported

[digital verge]

hmm

<strong>text</strong>

like that?

[grand ravine]

Yes

[digital verge]

that is bold

[grand ravine]

**works too**

[digital verge]

ok

[sturdy swan]

I think there was a site that explains all the abbreviations for me, someone here sent it but I don't remember it

[tiny vine]

https://www.markdownguide.org/cheat-sheet/

[sturdy swan]

yes it is .thank you

[old talon]

i cant add my server to top.gg for some reason.

[pliant mauve]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[old talon]

Okay, thanks for the response.

[pliant mauve]

no worries :)

[sturdy swan]

what is the background size at website

[dark crest]

why doesn't the bot's name update?

[pliant mauve]

dbl refreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[dark crest]

ty

[sturdy swan]

what is the background size for bot at website

[pliant mauve]

There is no size.

[sturdy swan]

but background so bad size

[pliant mauve]

Not sure what you mean

[drifting stratus]

For voting rewards, is having a streak allowed? So for example if you voted for 10 days in a row your rewards would be doubled. I don’t think this falls under "punishing users for not voting" since all that happens is the streak resets but I want to make sure.

[sturdy swan]

why doesn't the bot's background update?

[wet beacon]

try reloading

[pliant mauve]

That's fine.

[drifting stratus]

thanks

[sturdy swan]

I just tried, nothing happened

and tried refresh data

[wet beacon]

hmmm

It shows up

[sturdy swan]

Yes, I do edit, but that no changes

[pliant mauve]

what changes did you do?

[sturdy swan]

background image

[pliant mauve]

not with css right?

[sturdy swan]

background image for the bot at top.gg

[pliant mauve]

That changes the background image of your card in search, not the page.

If you will go to your profile you should see it

[sturdy swan]

I just tried

old background image

[pliant mauve]

try clearing your cache

[sturdy swan]

i just updated it

wait

done i deleted it but old background still exists

[sturdy swan]

Try logging out and logging in?

how many time?

[pliant mauve]

mhm

[pliant mauve]

dbl upto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

Wow

[prime tangle]

Can any moderator help me to edit my bot info? Because I can't save it

[sturdy swan]

i tried logging out and logging in

but same problem

[pliant mauve]

try waiting for a bit

[lime folio]

Nk

🍑🍌

[sturdy swan]

okay,

[pliant mauve]

dbl support

[hidden root]

@lime folio

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[prime tangle]

@pliant mauve can you help me editing my bot info? Because I can't save after edit it

[pliant mauve]

is it giving you errors?

[prime tangle]

No

The save button don't work

[pliant mauve]

It might be a site issue

[prime tangle]

I press it many time try to relogging

[quaint swallow]

hey , umm can someone help me , i created a bot and submitted its info on top.gg , now the bot is gone and it doesnt show up , i even wrote a mail to support but they havent replied yet.

[prime tangle]

Can you help me edit my bot info?

[pliant mauve]

dbl issues

[hidden root]

@prime tangle

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[prime tangle]

:(

aurel is offline

Hm

[harsh venture]

So, I changed my server name 5 months ago, yet I still can only find it when I look up the old name. Is that normal?
do I have to do something extra on top gg to update the name even tho it still show the new name on the site?

[pliant mauve]

dbl refreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[harsh venture]

this work for server too?

cus the name and picture for my server are correct, its just it doesnt show up when I search the new name, it only show when I search for the previous server name

[pliant mauve]

it should work for servers too

[sturdy swan]

??

[pliant mauve]

searching has issues rn

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

ohh

[harsh venture]

its been months since this issue started. :c

[pliant mauve]

You can submit your bot first then edit it afterwards

[harsh venture]

like I legit changed my server name late march.. It never updated in the search result

[sturdy swan]

ok

[sturdy swan]

How long will it take?

@pliant mauve help

[pliant mauve]

dbl upto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

oh

[sweet forge]

Site is dead

[solemn cypress]

same

[sour kiln]

hii

im in class-

o well

[crimson falcon]

anyone know how to make desc like this?

should it use css or?

[sour kiln]

sorry idk

[pliant mauve]

You do the same with html and css

[crimson falcon]

okay

[lethal flax]

Hey I have a really dumb question, I'm dumb too so I don't know:
How do I claim money from votes? do I have to link paypal or something? welp Y_Y

[sturdy swan]

I NEED ANNOUNCEMENT CHANNEL

help

v_v

[mint wadi]

Is everything ok here?

[sturdy swan]

Yes

[lethal flax]

I need a lil help wid this @mint wadi

[mint wadi]

You can't claim it for real money, It's auction credits

[sturdy swan]

Oh

[lethal flax]

oh I see, I thought real money mb xD

[mint wadi]

all good

[sturdy swan]

😂

[hearty vigil]

what are auction credits?

[elfin sand]

It has been 1 month since I applied for auctions access but still didn't get it.

[lethal flax]

This random person is showing up as a creator in my server's page, what do I do?

I've never given them any creator access neither do they have any staff/management permissions in the server

[pliant mauve]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[blissful sonnet]

[lethal flax]

You cannot add or remove co-creators after submitting your bot. This is due to the design of the new editing page. If you wish to add another user to get access to your bot, consider using Teams (if possible to invite, see issue above).

tnxx although I went through it before & I created a team but I don't find an option to transfer the server to the team.
Could you help me with that please?

[undone quarry]

DDAy

[lethal flax]

is that for me? if so, I don't understand

[crimson falcon]

how to make administrator message smaller?

[vapid radish]

Before I add this bot to my server...can anyone answer a question for me clearly?

Can I, being the server owner, user this bot to message people in my server at once?

[pliant mauve]

add another #

## Admin..

if you want it smaller you can add up to 6 hashtags

[pliant mauve]

It's possible but that would get your bot get ratelimited

It will also be declined if you will implement that feature

[vapid radish]

Okay, the answer is no.

Got it. Thank you 😊

[pliant mauve]

No worries :)

[coarse schooner]

Why I can't press save in server info at top.gg?

[pliant mauve]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[misty rivet]

dbl wrong server

pepga

dbl issues

GEMME PERMS

[crimson falcon]

ok

[prime tangle]

I think i know how to solve this

[hollow minnow]

I try to view my server, but occured error.Is there a screening?

[deep pond]

Who can add new bot?

I cant text

[pliant mauve]

anyone except when the user is banned

[deep pond]

@pliant mauve dude why i cant text add new bot

[pliant mauve]

wdym?

[reef oyster]

lol

[cobalt sleet]

Have you entered your bot ID in the first field and clicked the find bot button?

[deep pond]

Yes

Need ss?

[cobalt sleet]

Are you sure you pasted the correct bot ID? Did you copy it from your developer dashboard?

[deep pond]

See

[cobalt sleet]

You can try logging out and back in again or using another browser. That seems to work for some people.

[deep pond]

Okey ty

Lets try

Mac dont work

[jaunty tundra]

..

[cobalt sleet]

It's a known site issue. The team is aware and will fix it soon. Please try again another time.

[jaunty tundra]

try clearing cache

or it might be a bug for now

[deep pond]

I also tried yesterday morning and evening hours, but it didn't work.

[reef hazel]

is there a way to make this link shorter?
https://discord.com/oauth2/authorize?client_id=879740445436022824&scope=bot

[prime tangle]

@jaunty tundra Hi :)

[drifting tinsel]

Nope

[jaunty tundra]

sup

[cobalt sleet]

You'd have to use a third party link shortener or buy a domain name.

[reef hazel]

cause the "t" at the end sticks out in the bots about me

[reef hazel]

how?

[cobalt sleet]

You should find what you need on Google

[jaunty tundra]

search url shortener on google

[prime tangle]

Sooo when the queue will start again?

[jaunty tundra]

if u want custom then buy a domain and link

[jaunty tundra]

queue for?

[sturdy swan]

thats sus

[cobalt sleet]

Dbl issues

[hidden root]

@sturdy swan

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[jaunty tundra]

lol

[sturdy swan]

sadge

[sinful star]

how do people become "bot developer"?

[jaunty tundra]

once ur bot gets verified on top.gg

u will get that role

;-;

[deep pond]

I need submit support url

?

[cobalt sleet]

Bot reviewers are volunteers around the world and review bots in their spare time. There's no specific time for queue. Bots get reviewed throughout the week. Queue time is up to a week after submission.

[sinful star]

damn

1 week lmao

thats a long time to wait

[cobalt sleet]

It used to be 2 months...

You're lucky

[sinful star]

damn

i guess so

[cobalt sleet]

Dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How Your Bot Gets Reviewed

[sinful star]

i just hope in the near future that it will get accepted and people like my bot

i want the verified badge on it

its cool

[cobalt sleet]

We don't verify bots. Discord does.

[sinful star]

i know

you verify the bot to get on your site

discord verifies your bot when

its on 100 servers is it?

[cobalt sleet]

75

[sinful star]

damn

still

a helpful way to get my bot a little bit known is through your site

[cobalt sleet]

It can also have the opposite effect of you're not verified yet. Being on top.gg can grow your bot fast which is a big advantage unless you're not verified yet. Discord can detect it as unnatural growth and prevent you from getting verified.

Dblverifybot

[hidden root]

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

[sinful star]

bots that reach 100 servers cant be invited to any more

[cobalt sleet]

Yes you need to apply for verification before hitting 100

[sinful star]

so

if i wait till 100

it cannot be verified?

[cobalt sleet]

Not necessarily. I'd suggest asking someone about it in the Discord developers server. That's not related to top.gg support.

https://discord.gg/discord-developers

[sinful star]

alright

[quaint moon]

Pls when it will get fixed

It's been 2 days

I cant access only my server page I can access others why is that so??

[agile badge]

How can i publish my server on top.gg?

[sturdy swan]

Hello from France.
IS it normal i can't add my serv?

[charred notch]

how can i get a dbltoken?

[pliant mauve]

https://top.gg/servers/new

[pliant mauve]

go to bot's settings > webhooks > then you should see the token from there

[charred notch]

so my bot needs to be on top.gg

?

[pliant mauve]

yes

[charred notch]

uff he isnt...

[pliant mauve]

then you will need to apply for your bot

https://top.gg/bot/new

[charred notch]

how long it needs to get verifyed their?

[pliant mauve]

dbl upto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[charred notch]

lmao

nor = now

[pliant mauve]

its actually really "nor"

[deep pond]

Hey why bug dont fixed?

[agile badge]

I clicked on this link and then clicked on my server now what to do?

[pliant mauve]

its now published

[agile badge]

But anyone can't vote

It shows error 403

[pliant mauve]

did you add dsl to your server?

[agile badge]

Yes

[pliant mauve]

I might be because you just added it. Wait for few hours and try again

[agile badge]

I added 2 days ago

Before yesterday

And it says not published yet

[pliant mauve]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[agile badge]

Ok

[deep pond]

I cant add bot contine this problem

And anything cant help me

Fix it please

[pliant mauve]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[deep pond]

This pins dont help me ;(

[pliant mauve]

Its an issue. We will have to wait until it resolves.

[sturdy swan]

I have a question from bot reviewers

[deep pond]

Only i have this problem @pliant mauve

[pliant mauve]

sure, what's up?

[pliant mauve]

someone else is facing it too

[deep pond]

Off

how long does it take for the error to be fixed

[sturdy swan]

can I ask a question from Bot Reviewers?

yes you can

my bot was in a server called "Top.gg Verification Center" but I made the bot leave that server because of a problem so will my bot get removed from top.gg?

no

(Its Accepted Already)

[sturdy swan]

ty

[quaint moon]

can someone tell me how to fix it 😭

why noone is responding pls is there any fix for this ?

[mint wadi]

dbl issues

[hidden root]

@quaint moon

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[quaint moon]

could u tell me how u clear cache ?

it said in pinned messages its a potential fix

[mint wadi]

?

[sonic karma]

Plz help me

Anyone

[sturdy swan]

Hhhh

[sturdy swan]

Same

[native thistle]

dbl issues

dbl issues

[pliant mauve]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[native thistle]

@pliant mauve

[pliant mauve]

hm?

[quaint moon]

but i can access other websites why not only mines

[native thistle]

@pliant mauve can you review my bot

[quaint moon]

damn sad

[pliant mauve]

please be patient it'll be reviewed

[sturdy swan]

@limpid shadow help bb

[native thistle]

Wdym

[quaint moon]

cosmic ignored me

[sturdy swan]

[native thistle]

Nice

[pliant mauve]

are you logged in?

[quaint moon]

yess

[pliant mauve]

It will be reviewed. Just wait

[quaint moon]

the error code is 500

[pliant mauve]

when does it happen?

[quaint moon]

its been giving error since yesterday

[native thistle]

Ok

[quaint moon]

like noone can access our server page they can access others

[pliant mauve]

its a site issue. Unfortunately we can do anything about this. We will have to wait until it resolves

[quaint moon]

ok could u tell me how to clear cache ?

[sturdy swan]

[quaint moon]

it said in pinned messages its a potiential fix

but idk how to do that

[pliant mauve]

not sure how to do it in mobile

[quaint moon]

》》Potential Fix: Logging out and back in, as well as clearing cache.

this

[quaint moon]

in pc ?

im on pc rn

[pliant mauve]

go to your browser settings

btw what browser are you using?

[quaint moon]

google

chrome

ok im in settings now

[pliant mauve]

go to advanced

[quaint moon]

i did

now

[pliant mauve]

wait sorry

go to autofill instead

[quaint moon]

slr

alr

i did

now

[pliant mauve]

you should see this https://i.imgur.com/QDoMAVM.png

just click on it and then tick this box https://i.imgur.com/EcPGnqq.png

it should clear your cache now

[quaint moon]

oh wait

ok i did

[crimson falcon]

how i make this dot?

[lost dagger]

selling.

🤣🤣🤣

[cobalt sleet]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources: https://www.markdownguide.org/basic-syntax/

[lethal flax]

ㆍ copy paste

[cobalt sleet]

That's not how to make an unordered list.

[crimson falcon]

okay

[feral ingot]

- hi
* dot```

[dusk sentinel]

Any bot reviewer here?

[feral ingot]

either of these make those dots

[dusk sentinel]

@mint wadi please, review my bot
https://top.gg/bot/874144432763592704

[mint wadi]

Re-apply and wait in queue

[dusk sentinel]

ok

[mint wadi]

🤦

[cobalt sleet]

Dbl upto

[hidden root]

@dusk sentinel

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

Hello

[cobalt sleet]

Hey! Can I help you with anything?

[sturdy swan]

Hi, how can i select button' color or top panel's color?

[cobalt sleet]

To customize your bot's page use CSS. You can ask for help in #development.

[merry sandal]

do we get dm when our auction request gets denied?

[wide spade]

[pliant cloak]

How many commands needs have the bot minimun?

[cobalt sleet]

No minimum requirement

Dbl zendesk bot guidelines

[hidden root]

Top.gg Support

Guidelines
Bot Guidelines

[pliant cloak]

Ok thanks, i will submit my bot

[sick ivy]

How can i change it

[cobalt sleet]

Dbl refreshdata

[hidden root]

@sick ivy

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the avatar and not the application icon / changed the bot name and not the application name.

[sick ivy]

İ cant find the refresh data

[cobalt sleet]

Turn beta mode off

In the settings button at the top of the site

Then refresh the bot page and click "Refresh data"

[sick ivy]

Im on the right site right?

[long ferry]

go to your profile on the top right, then scroll down and press "disable beta"

[cobalt sleet]

Oh it's in your profile picture ar the top right now yeah. My bad.