support

[long ferry]

Greetings, need anything?

[olive lynx]

Yes how do get my server link there

[long ferry]

you can either provide your own invite link or use the create invite button to have dsl create an invite for you

[worn moth]

when you still cant edit your own bot

(https://top.gg/bot/759552583751958580)

[cobalt sleet]

Add /edit to the page URL

[worn moth]

alr tried it

[olive lynx]

A okay thx

[cobalt sleet]

Are you sure you're logged into the right account?

[upbeat swan]

guys what is the fastest way to get bot verified? like its just too tough to convince the server owners that the bot is not harmful

?

any suggestion?

[worn moth]

yah

[long ferry]

Verification doesn't prove being a trustful bot

[long ferry]

Because discord does not check what your bot actually does

[upbeat swan]

then what should I do?

[long ferry]

The only proper way to trustfully show that your bot isn't malicious is by making your bot open source

[cobalt sleet]

Try logging out and back in? Also clear your cache

[upbeat swan]

make my own 100 servers?

and add the bot?

[open maple]

you wont get verified for that

[upbeat swan]

how to do that? please help

[upbeat swan]

I know

[long ferry]

make your code open source on github

[upbeat swan]

then others just copy paste

[open maple]

most server owners dont care to read code on git tho

[open maple]

exactly

[cobalt sleet]

Either way that's not related to top.gg support

Please discuss in #development or #general

[upbeat swan]

yea but i have many unanswered questions

[cobalt sleet]

This still isn't the place to ask

[upbeat swan]

where should i go? any specific server or channel?

[cobalt sleet]

Devs in #development might have tips and may be able to help you make it open source on github

[open maple]

just saying when you guys deny someone you should at least give them a grace period to fix the issue if its not a major issue instead of having them wait all over again.

[upbeat swan]

thank you

[cobalt sleet]

We do in some cases. Depends on the situation.

Dbl zendesk how your bot gets reviewed

[hidden root]

Top.gg Support

How to use Top.gg
How Your Bot Gets Reviewed

[open maple]

thanks

[ocean stirrup]

anyone else not able to update their bot page?

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[ocean stirrup]

ah thanks

[foggy flame]

website died

i can't do anything

i mean i opened top.gg using new theme but not a single button works

[long ferry]

change back to the previous theme

[foggy flame]

i cant

[foggy flame]

cuz of this

[long ferry]

clear site data

[foggy flame]

even Discover and Trending does not load. Why do developers work on the new theme directly on a main page while they can make a dumby testing subdomain for such things bruh

[jagged ivy]

This bot has been messaging me

I don't know what it is

No mutual

[sturdy swan]

just ignore it

[kind eagle]

Well you can always switch back to normal mode
It's your choice

[jagged ivy]

Also its verified

[foggy flame]

same

[sturdy swan]

prob its owner got token logged or smthng

[kind eagle]

Create a discord support token (tho they're not gonna do anything)
Just block the bot

[sturdy swan]

why my servers are not published

[jagged ivy]

Imma leave it unlocked cause I want to see where this goes. I was just wondering if anyone was getting the same messages

[jagged ivy]

*unblocked

[long ferry]

go edit it, then save

[long ferry]

may I get the ID?

[foggy flame]

doge bread is hilarious

[foggy flame]

i was

[long ferry]

Could I get the id so I can investigate

if that bot is on top.gg that is

[foggy flame]

poland am i right? It looks like a some slav language

[sturdy swan]

when fill discription or tags evryithing, it doesnt wokring

[sturdy swan]

slovakia but u are close

[long ferry]

what's not working

does it not save?

[sturdy swan]

button save

[long ferry]

Can you show your tags you have set

[foggy flame]

ahh, still slav since it sounds like bread in russian

[sturdy swan]

damn it when I want to add tags nothing happning

again

[long ferry]

again screenshot your tags

[sturdy swan]

when i press enter nothing happening

[long ferry]

use a different tag, creating custom tags doesn't work right now

[sturdy swan]

i just cant add tas now

[sturdy swan]

i dont creating custom tags

[long ferry]

Bread is not a tag

you're essentially creating a tag

[sturdy swan]

but half of button doesent working

[foggy flame]

Bread is not a tag, bread is what you live for

[foggy flame]

[sturdy swan]

is this better picure or what

it doesnt showing tags what exist

[limpid shadow]

clear cache

CTRL + F5 with chrome

[long ferry]

typing in a tag should show you this normally

[limpid shadow]

hope, if things don't work it's the bundle issue

[sturdy swan]

yes but this not showng

to me

[sturdy swan]

i have safari

[long ferry]

oh

use chrome I highly suggest it

[limpid shadow]

nah

[sturdy swan]

ok wait

[limpid shadow]

should work fine on safari

[long ferry]

safari stinks tho

[sturdy swan]

yea apple sucks

[limpid shadow]

make sure to clear cache

[sturdy swan]

im not happy with apple

[limpid shadow]

https://clear-my-cache.com/en/apple-mac-os/safari.html

[brazen fjord]

Čau chlebe

[sturdy swan]

jeee caau

[long ferry]

dblclearcache

smh

[foggy flame]

use bread then

[sturdy swan]

damnt im stupid

bread is power of good

bread is food of god

[brazen fjord]

[foggy flame]

agree

[sturdy swan]

🍞

[foggy flame]

[brazen fjord]

Give invite Link

Chlebíčku

[sturdy swan]

where

[long ferry]

dblsupport

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

jde

kde

[worn moth]

the bot png is back but i still cant edit it

[cobalt sleet]

Dbl issues

[hidden root]

@worn moth

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[worn moth]

hm ok

[sturdy swan]

where

[foggy flame]

in dm send him

[tribal locust]

It... Doesn't... Still... WORK!

[long ferry]

rip

gonna add it to issues

[limpid shadow]

make sure you have the DSL bot and it can create invites

[sturdy swan]

omfg i download chrome and it still dont working

[limpid shadow]

try incognito

[sturdy swan]

still dont w

[pliant spear]

mac already said that

[limpid shadow]

show log?

[cobalt sleet]

They said they did. I asked them just below

[pliant spear]

yep

[limpid shadow]

If that fails

it throws that error

I still need to update the error label

😩

[tribal locust]

Дайте мне умереть

[sturdy swan]

guys this is link to my server its working?

https://top.gg/servers/875833574543224834

[tribal locust]

That's russian and that means "Please help me"

[sturdy swan]

i know russia

[foggy flame]

no

[tribal locust]

Yes)

[long ferry]

nothing much I can help with otherwise, already added it to our issues

[foggy flame]

i see you're russian as well)

[sturdy swan]

thats mean let me die

[foggy flame]

sshhhhh

[tribal locust]

I know -_-

[sturdy swan]

no wat

way

[tribal locust]

There is a way

XD

[sturdy swan]

DX

[foggy flame]

oldddd

[cobalt sleet]

Please move to #general guys 😉 this is for top.gg related questions only.

[sturdy swan]

but why my server is not published still

[sturdy swan]

im sorry sir

[brazen fjord]

Dm me

Chlebíček

[sturdy swan]

ok

[cobalt sleet]

Were you able to set tags?

[foggy flame]

"иди нахер" that means "i'm sorry"

[sturdy swan]

why when i click to invite to my own server it send me too night club nsfw discord?!

[cobalt sleet]

What are you trying to do?

[sturdy swan]

trying invite links to my server

[cobalt sleet]

Where? On the site?

[sturdy swan]

ye

[cobalt sleet]

Can you please send a screenshot

[queen glade]

Is it possible to see my position in queue

[cobalt sleet]

Not currently. That feature has been removed but will return once the new site is released.

[queen glade]

Ok😄

[cobalt sleet]

Queue is about 3 - 5 days currently.

[sturdy swan]

yes

why

it happening

[cobalt sleet]

What's the server ID?

[sturdy swan]

what ID do you mean

[cobalt sleet]

Send me the link to the server page in a DM please

[fierce canyon]

Wiy

[sturdy swan]

wtf men

[long ferry]

@fierce canyon #memes-and-media

[olive lynx]

Hey nothing works if i pres it there wil be a pink line around the button but it wont work

[long ferry]

have you added dsl?

[sturdy swan]

what to do?

[long ferry]

right click the image and copy the image url

[sturdy swan]

wow that worked

thank u

[olive lynx]

Yes

[long ferry]

does it have permissions to create an invite?

otherwise provide your own invite

[olive lynx]

Yes

But when i pres save it wont save and there is no massage that i need to do somthing

[tired forge]

Nothing's Happening When I Click Find Bot. I tried In Incognito too.. Help

[cobalt sleet]

Are you sure you're entering the correct bot ID?

[tired forge]

Yea

[cobalt sleet]

What's your bot ID?

[tired forge]

854653868754862090

[cobalt sleet]

Is the application public?

[tired forge]

Yea

It Worked Before.

[cobalt sleet]

You don't need it to submit I think. Just enter your details, fill out the full page and try to submit.

It basically just helps save time afaik

[tired forge]

Everything else is grayed out

[cobalt sleet]

Try a different browser maybe?

[restive wraith]

Hey for whatever reason i am unable to post my server to top.gg since whenever i edit anything about it and save nothing happens, ive tried different browsers and even tried disabling my extensions but i cant seem to do anything

[tired forge]

I tried with 3 different browsers just now.. Same Issue..

[rose matrix]

Im getting 500 errors, can't logout/change settings and no bots or servers are visible

[olive lynx]

Got the same thing here

[dusk gyro]

We're trying to transfer an application to a team and we don't see anything under the "Danger Zone" header. Is this a known bug? Tried different browsers and incognito

[sharp vault]

HTTP error 500 means "Internal Server Error", so the only fix is to wait until they look into it

[rose matrix]

yeah, alot is breaking down apparently

[sharp vault]

yup

I was trying to enter the dashboard of my server, but i'll have to wait...

[viral parrot]

yeah im having the same issue but no rush

[cobalt sleet]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[halcyon knoll]

How do you turn off beta mode

I turned it on but now the site is completely unresponsive

I tried clearing cache as well and the issues arent resolved

[mint hound]

Hi

[sterile eagle]

Someone from this server is abusing me on my DM

[mint hound]

I'm the leader support of Asena Bot. We sent you a mail and waiting for an answer. Can you help us with that @cobalt sleet @nimble yew @limpid shadow

[coral reef]

Don't ping the team for this

How can I help

[mint hound]

I need help with that

@coral reef

[coral reef]

Right but what did you send in the mail

[dapper trench]

save button isnt working?

[coral reef]

A question for support?

[coral reef]

dbl issues

[hidden root]

@dapper trench

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[dapper trench]

ah I see

[cobalt sleet]

If you sent and email your issue will be treated soon. Please be patient as this may take a while depending on the issue.

[mint hound]

Our bot has been banned from Top.GG. We sent details about that in the mail

[mint hound]

Okey

[cobalt sleet]

What's the bot ID and owner ID?

[jagged ivy]

The id is 812093402383384586

[mint hound]

Owner ID: 386469395133759490
Bot ID: 716259870910840832

[gritty veldt]

hi, I'm trying to update the info of my bot, but I can't. when I click on save or preview buttons, nothing happens

[cobalt sleet]

Looks like you had a warning from a mod about epileptic emotes and were given two weeks to resolve the issue. The issue wasn't resolved after two weeks so the bot was removed from the site since that's against our guidelines. All I can say is you'll have to wait for your appeal to be studied. You will receive an email response either way (accepted or denied) so please be patient for that email in the meantime.

[prisma kelp]

Trying to edit bot but it's not saving

[gritty veldt]

right

[mint hound]

Thanks for help

[cobalt sleet]

No problem!

[coral reef]

dbl issues

[hidden root]

@prisma kelp

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[gritty veldt]

thanks! appreciated!

how do I get notified on the fix?

[real hamlet]

How long does it ussaly take for bots to get accepted

[coral reef]

It will most likely be posted in #site-status, if not then updated in the pins

[coral reef]

dblupto

[hidden root]

@real hamlet

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[real hamlet]

😢

[sturdy swan]

I would like to change my link to scope application.commands and I can see that some users are experiencing saving issues, any ETA on fix?

[coral reef]

No ETA, but I would try using a different browser maybe to see if it works

[stone fable]

im trying to add a bot, but the "find bot" button doesnt seem to work

[coral reef]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[real jetty]

Hi i am trying to remove the other bot owner from my application on Top.gg but its not allowing me to either see the remove owners or mines just bugged can someone who has permissions to remove the_flamer from the bot owners list please, if you need to have the bot ID its: 698877652341227571 Thanks

[coral reef]

@real jetty

[real jetty]

ah ok

[coral reef]

:)

[orchid axle]

Original owner unbanned from server - Bot can be submitted but please ensure the issue of seizure emotes is fixed before it is resubmitted. Ensure the bot follows all of our #rules-and-info also!
Sorry about this issue but thank you for reaching out!

[lost scarab]

Hey, why is the unobot offline and not responding to my commands?

[coral reef]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[lost scarab]

ah shoot thanks chwdiucndwiuchdwiu

ty

[coral reef]

np

[long ferry]

You can't, consider using teams

dblteam

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[sturdy swan]

whats wrong with the site

[coral reef]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

dbl issues..

So, we got an issue here. I can't see any of the bots nor mess with anything on the navbar except if I wanted to login which I did. All the bots are still there I can click on em but there is no visual cards.

[long ferry]

known issue, disabling beta should fix it

[halcyon knoll]

But you can't disable beta

[coral reef]

Settings > Beta Mode > Disable

[long ferry]

or navigate to your profile, then disable beta from the settings cog

[halcyon knoll]

You can't navigate there

It's just unresponsive

[coral reef]

It's a error with loading some chunks

[long ferry]

going to your profile, then the settings cog should work

[coral reef]

It's being looked iinto

[halcyon knoll]

Can't go to my profile, because it's unresponsive

[sturdy swan]

Cool thing but uh, I literally cant

nothing on the navbar works

[halcyon knoll]

You just get 404s in console

[sturdy swan]

After logging in the navbar was rendered useless

[long ferry]

Guess you'll have to wait until that issue gets fixed

[sturdy swan]

sad

I can still guess bots

[coral reef]

It's happening to me too, last time it did they fixed it pretty quickly

http://img.extreme-is.me/F1OJJrUFyoGVaRGj

😔

[tiny vine]

you can use incognito mode as a workaround if nothing else works, it just resets to the original mode

[halcyon knoll]

Amazing quality control 👍

[coral reef]

This is true @tiny vine

[halcyon knoll]

Ya

[long ferry]

That has nothing to do with quality control, just another site issue like the other ones

[vivid slate]

Is there any fix to not being able to edit your servers description ?

[halcyon knoll]

But wouldn't you think they'd make sure the site works before pushing a production build?

[tiny vine]

thats why its under the "beta features" tab lol

[halcyon knoll]

Beta is supposed to be beta not a random build that was pushed to a production server

[tiny vine]

i guess, but the risk of beta is that it is largely untested so it could break you never know

i dont think the devs released it and intended for it to be broken and unusable

[long ferry]

beta is the keyword

it isn't something that will 100% work flawlessly

[halcyon knoll]

I don't expect it to work flawlessly, however I'd expect it would be at least useable

[tribal locust]

Why you even started working on website when everything was ok?

[coral reef]

What?

[halcyon knoll]

Because right now it's just a page with no bots and you can't interact with anything to turn it off

[tribal locust]

Like, never heard about a "testing before releasing"?)

[coral reef]

It was tested. Doesn't mean issues can't still occur

This is a new issue, it wasn't there when the beta was released

The team is working on it, bare with them please

[long ferry]

this is what beta is for

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[halcyon knoll]

Still doesn't make any sense why they push an easily accessible mode that doesn't work

¯\_(ツ)_/¯

[long ferry]

[tiny vine]

it wasnt supposed to be broken but things do just really be like that sometimes

[long ferry]

If the actual goal was to ruin the experience for every single user by pushing a completely broken site onto it, the devs wouldn't have had decided to include some sort of toggle for you to view the previous site over the beta one.

[sturdy swan]

is top.gg really having these issues out of nowhere or do you guys just release the updates without testing

[coral reef]

This is a newer issue

[long ferry]

Updates are of course being tested first, issues might appear out of nowhere

[acoustic falcon]

Hey people

I have a question

[coral reef]

how may I help

[acoustic falcon]

is it a discord rule not to be able to have commands that send anonymous messages in users' DMs or just a top.gg rule?

[coral reef]

Top.gg rule

[long ferry]

That's a top.gg rule, yeah

Not defined by discords end

[acoustic falcon]

Oh, thank you for the help

[coral reef]

np

[acoustic falcon]

I was afraid of, I don't know, being banned from discord lmao

[coral reef]

Nope, just a top.gg rule :)

[acoustic falcon]

Alright thanks

[coral reef]

np

[simple mural]

Hello, when I try to visit the server page for the apple den. It gives me the error 500

[coral reef]

Try refreshing

[simple mural]

I've done that multiple of times already

[coral reef]

Can you dm me the link?

[simple mural]

Sure

[sturdy swan]

where do i get the key?

im not sure

uh i have a question about snipe bot 🧍🏾‍♂️

[coral reef]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[coral reef]

Are you talking about a API Key?

[coral reef]

It is being handled

[sturdy swan]

where can i get the key

[sturdy swan]

cries

sry bye

[coral reef]

What key do you need?

[sturdy swan]

for adopt me scripts

[coral reef]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

oh

im still not sure it dosent say

oh wrong server

[quartz willow]

is this fixed for you?

[sturdy swan]

No

[quartz willow]

cloudflare decides to cache 404 responses indefinitely for no reason and it breaks the homepage when we deploy. I'll take a look at this today

try hard refreshing with ctrl f5

[sturdy swan]

Alright

Still no

can somone send me the link for the server where i can get the key for adopt me?

[coral reef]

Wrong server

You were already told this

[long ferry]

dblwrongserver @sturdy swan

[hidden root]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

Seems to be something related within the backend as far as I know, have tried editing to see if that might be the case

Gonna note it down as you're the first one getting that

also, dont be confused when the tags on your server changed to gaming, feel free to change it back to #apple

[simple mural]

Okay

[drifting stratus]

Curious, are there any transcripts or recordings of the Q&As that happened recently?

[long ferry]

yup, one sec

First AMA VoD (YouTube Reupload): https://www.youtube.com/watch?v=CBcmu9LnPmU
Second AMA VoD (YouTube Reupload):
https://youtu.be/wY3fQXswcLg
From #869266757595054090

[drifting stratus]

Ty!

[sturdy swan]

im still very confused

[long ferry]

Top.gg is the wrong server to ask, you seem to be confused about what this server is

We're not the correct server you're looking for

[sturdy swan]

do you know and if you do can you send me the link

[coral reef]

No, we don't

You are asking in the wrong server.

[remote dew]

Does anyone know why my server is the only one I search with the name and it does not appear on the page?

[coral reef]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sturdy swan]

thank you ill look somewhere else

[remote dew]

God, why do mistakes always touch me?

[pseudo sandal]

i tried to type the webhook auth and the url and i clicked save but its not saving

[pseudo sandal]

oh i didnt see that

[analog fog]

@long ferry There is a reason why the bot does not query Hypixel
https://github.com/MCServerStatus/MC-Server-Status-Docs/blob/master/Documenation/Setup/faq.md

(responding to your rejection of my bot MC Server Status)

[long ferry]

I have also tried it on a friends server, which does use paper

oh wait

yeah it seemed to not have worked on a friends server, which does use paper

yeah nevermind, realizing it

feel free to resubmit

[analog fog]

👍

Ill submit it later as it seems top.gg is having problems at the moment

[long ferry]

Lemme guess, the find bot button doesn't work?

Just feel free to dm me once you have been able to submit it

[analog fog]

Alright 👍

[winged pivot]

is there somethign wrong with analytics in top gg? because before people were joining my server and now it says 0 flat all across and my server has 47 upvotes

[proper hinge]

Is this a known issue? Because atm I can't press the find bot button either

Sorry for the ping, i always forget to turn it off

[long ferry]

Yup that's a known issue that seems to start appearing more recently

all good

Have already added it to our site issues, there's unfortunately no eta regarding that though

[proper hinge]

Ahh all good, glad its not just me

Thanks alot for the info though

[red gust]

Hello? When my members try to vote or view our page on top.gg it shows this

But when I added “/vote” at the end of the original link, it allows them to vote?

Please ping me with an answer

[mint wadi]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[mint wadi]

@red gust

[long ferry]

Where are you experiencing that?

Is that on a server page or /servers/me?

If on a server page, could you link me your server?

[sturdy cobalt]

If i added a way to get the beggining of somebodies token to my bot would it be declined? Its only 1/3rd and all you have to do is encode your user ID into base64

[red gust]

I’ll dm it to you

[sturdy cobalt]

I've seen some peoples bots being declined because they don't have an opt out feature

For bypassing dms etc i was wondering if its the same, please ping me when a mod/reviewer sees this

[long ferry]

define "bypassing dms"

[sturdy cobalt]

As in if someone blocks you, you can dm them using the bot as a proxy

But im not talking about that

Here: this is what i mean

https://images-ext-2.discordapp.net/external/njcTAbEzEJFcr_7RbnIFR7Te3rNUBuwgho15ACzgDKg/https/media.discordapp.net/attachments/871921459222687784/879519020477468683/unknown.png

[long ferry]

Yeah that's partially why we're enforcing that rule, to avoid people evading blocks and/or sending malicious things through that feature

token snippet?

[sturdy cobalt]

https://media.discordapp.net/attachments/871921459222687784/879518982535794698/unknown.png

You know what a discord token is ye, theres 3 parts

The first part is your user ID

[long ferry]

base64 encoded yeah

[sturdy cobalt]

Encoded into base64

Yeah

So is having this against any rules?

[placid holly]

Hey. would someone be able to help m?

[bleak girder]

Why do I get this error when trying to add a server? I am admin have all rights in the server?

[long ferry]

Nah that's fine, as long as it doesn't actually provide you an actual token

[sturdy cobalt]

Ofc

Thats basically impossible lol

[long ferry]

We're currently aware of this issue occurring on multiple sections of the site, please be patient while the team is fixing these

[long ferry]

Greetings, what do you need?

[placid holly]

I'm having some issues adding my bot to the website. all of the fields are blocked off besides the client ID one. and whenever I click find bot nothing happens

[long ferry]

Yup that's also a known issue right now, causing bots to possibly not be submittable

already notified the team through our site issues

[placid holly]

Alright. Is there any way to fix it?

[sturdy cobalt]

@long ferry have an amazing day! would be swag if you could review my bot but asking isnt gonna get anywhere

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy cobalt]

Very swag moderator 😄

Ye ofc

[long ferry]

Not as of now, there's also no ETA regarding that yet

[silk aurora]

Hi how are things? well I'll get to the point I'm new to this and I need help with a bot called KDbot I hope they help me, thankssss

[long ferry]

dblwrongserver

[hidden root]

@silk aurora

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[placid holly]

Okay.

Do you know how I get the @shell lagoon developers role tho?

or do I have to upload a bot?

[sturdy cobalt]

You need a verified bot

[placid holly]

which bot did u make?

[sturdy cobalt]

I only have 1 so far

Tktee ticket tool

[long ferry]

In order to get the bot-developer role, you need to own an approved bot on top.gg

[placid holly]

tickettool.xyz???

[sturdy cobalt]

No

Invite the bot from undoxxable.xyz or the top.gg website

https://top.gg/bot/872945800781639680

[placid holly]

lol

undoxxable

Whats the prefix?

[long ferry]

probably more suitable for #general

[placid holly]

alr

[kind halo]

hi i'm sorry if i am misusing this channel but why cant i search my bot? (i even pressed the FIND BOT button) i submitted once, so im not sure if that's the problem or no...

[long ferry]

Known issue right now

[kind halo]

oh ok

[lilac horizon]

cant save edit bot :(

[vivid slate]

How do I delist my server from top.gg?

[long ferry]

by using the delete button to remove it from top.gg

[cobalt sleet]

Hop too quik. I'm going to bed.

[prime tangle]

:) I can't save the edit welp

Heeelp

[long ferry]

Be more descriptive please

[ashen dew]

how do i list my server on top.gg

[long ferry]

whre are you encountering that issue?

[ashen dew]

is that me or taf gaming

@long ferry

[prime tangle]

I can't save when i changed bot info

I already press save button but when i refresh it its not saved

[sturdy swan]

How do I know

[long ferry]

what exactly causes you to not be able to save?

[sturdy swan]

Of my bot is being reviewed

[long ferry]

https://top.gg/servers/new

[prime tangle]

I don't kniw

[sturdy swan]

My bot just jumped up a server

[long ferry]

If you don't know, then I can't help either

[sturdy swan]

And I assume it’s top.gg reviewing

[ashen dew]

when i try to add my server it says i dont have a server

[long ferry]

Screenshot please

[prime tangle]

:(

[sturdy swan]

My bot jumped up a server, it’s divinity bot, do you know if it’s being reviewed?

[long ferry]

can't give any information about that

[ashen dew]

me

[long ferry]

yes

of the error

[ashen dew]

ok

it says this

[long ferry]

Known issue right now, there's no eta

[ashen dew]

and somewhere else i read it said i didn't own a server

but i own two

[long ferry]

See above

[ashen dew]

?

[long ferry]

Known issue right now, there's no eta

[ashen dew]

what is eta

lol

[long ferry]

Estimated time

[ashen dew]

oh ok

ty for help

[wind crypt]

wt are even servers reviewed

[prime tangle]

I try to refresh the page but the save button don't work :(

[long ferry]

What does not work on the save button?

Are you not able to press it?

[long ferry]

Servers are not reviewed like bots, correct

[prime tangle]

Yeah, usually when saving there will be a loading but now the save button just changed color and not saving

[long ferry]

then you have some sort of issue on your edits

what tags have you set? Screenshot please

[wind crypt]

ohk

[long ferry]

what exactly are you changing

which fields that is

[prime tangle]

Short desc and long desc

[long ferry]

do they still meet the requirement?

[prime tangle]

Yup

[long ferry]

such as your long description still meeting 300 charaters excluding spaces

and your short one being max 140 chars?

[prime tangle]

Yeah

[long ferry]

could you dm me the things you're trying to change to

aswell as the server/bot you're trying to update

[prime tangle]

Okay

[wide spade]

👀

[odd heron]

yo are they gonna verify our bots mannually?

lol just curious

[long ferry]

We do verify bots manually, yes

[odd heron]

op legends

[sharp cobalt]

Has anyone figured out a way to get this working consistently without having to basically reset Safari
I'm tired of losing all of the pages I have open just so that I can vote..

[sullen breach]

...

[haughty rose]

@cobalt sleet bro as i got dm from @hidden root my bot approved so then i checked my profile then also bot is not appearing in my profile and wheni search my bot name not cming only 1 bot name coming

[sturdy swan]

need a help

how to invite members to a team

the invite button is not working

[marsh mist]

https://bonfire-is.an-idiot.xyz/kspjk1ntn9a this button isn't working either. When I click, nothing happens

I saw the pin, I've logged out and back in and I have waited several hours in between attempts. still nothing

[placid rivet]

Hey, I am shifting to Slash commands and I wanna update my bot's description then what should I add in prefix?

[wraith wagon]

/

[tired crane]

I got a power outage and I won't be able to put my bot back online for a few days, do I need to indicate this on top.gg and if so how?

[kind eagle]

"Announcements"

[hidden root]

@marsh mist

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[placid salmon]

https://top.gg/servers/284447205358829570

My server page is giving an error code 500 however other server pages are working fine.

[abstract maple]

dbl

[wraith wagon]

how to add more than one owner for a bot?

[wind crypt]

u have to do that while applying ig

or make a team

[willow nimbus]

Hello! How can i send a announcement to all servers that my bot curruntly running?
please reply

[real laurel]

#development

[gilded canyon]

Where nicole ?

[sharp narwhal]

@vagrant wigeon

[prime tangle]

If i edit the bot info does it affect to the queue?

[dusky grove]

Hi Support! I want to register my bot but I press the button of Find Bot dont have any action~ \

[misty raft]

That is a known issue

It is pinned

[dusky grove]

so need how to sloved?

[misty raft]

Devs will try to fix them asap

[dusky grove]

okok thank you~

[misty raft]

There is no possible fix for now

[dusky grove]

but... i still need upload my bot wuuuu

[misty raft]

You can try logging out then login back in though

It wrote some Potential fixes

"Logging out or back in, as well as just giving it some time and trying again later…"

[dusky grove]

I log out already and relogin still the same problem~~

[misty raft]

Hmm

Then you can only wait…

[dusky grove]

Ok~

[sturdy swan]

hmm

[kind mantle]

how to check which are the top voted servers?

[prime tangle]

???

[sharp narwhal]

Nope.

[sudden sparrow]

I changed the profile picture for my bot but the "refresh data" button isn't doing anything (no requests in the devtools). I also can't save any changes when editing (I want to add a background image)

[prime tangle]

Hmm strange, i check the bot that tested on #logs #mod-logs is after me ;-;

[fossil quarry]

wut this

[kind eagle]

turn off beta mode
then try again

[fossil quarry]

the majority

[kind eagle]

50% ++ commands dosen't work

[fossil quarry]

oh

[prime tangle]

Or the queue is randomized?

[fossil quarry]

@kind eagle pls tell this is ok

[prime tangle]

Command not prefix

[sudden sparrow]

it's already off

[sharp narwhal]

dbl reviewedbefore

[hidden root]

@prime tangle

Why is another bot reviewed before mine, even though I submitted it before?

Please read [the pinned message in this channel about why that might be the case.](#support message)

[fossil quarry]

??

[kind eagle]

Check the help command too
And if the commands are working
If you believe it was a mistake dm the guy who yeeted your bot (ERIK in this case)

[fossil quarry]

ok

[prime tangle]

Oh okay thanks

I can't wait lol

[kind halo]

has the issue been fixed yet?

[sharp narwhal]

dbl issues

[hidden root]

@kind halo

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[sharp narwhal]

Yes

[blissful sonnet]

k

thx

[sharp narwhal]

Np

[still grove]

i have uploaded my bot on top.gg

how much time will it take to publish?

[sharp narwhal]

Review time is 1 week or more

[still grove]

Ok

[placid salmon]

so is this a temporary bug orr

[still grove]

same

[cobalt sleet]

Dbl notdiscord

[hidden root]

@sturdy swan

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[sturdy swan]

hm

ik

[sly prism]

I cannot click on find bot in add bot.

[cobalt sleet]

Dbl issues

[hidden root]

@sly prism

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[drifting tinsel]

I can’t click

[sturdy swan]

Is the bot aprooved?

[drifting tinsel]

On anything

On top.gg

[sturdy swan]

Reload site

[sudden sparrow]

yes, today

[drifting tinsel]

I did

[sudden sparrow]

I did

[sturdy swan]

Still issue persist? @sudden sparrow

[sudden sparrow]

yes

[sturdy swan]

Try clear cache

[sudden sparrow]

I did that too

[sturdy swan]

Just for the top.gg

Ih

Oh

[drifting tinsel]

Bro I’m clicking add

[sturdy swan]

Is it reflecting in #logs ?

Andrew

U must be pinged

[sturdy swan]

Page unresponsive?

[drifting tinsel]

Because I’m trying to add a bot on top.gg

[fossil quarry]

wut is this

[sturdy swan]

This issue is more related to ur end

[drifting tinsel]

Dm advertiser

[kind eagle]

The check button dosen't work ?

[drifting tinsel]

Yea the add button turns black and nothing happens

[sturdy swan]

Try restart chrome, restart device

[kind eagle]

Clear browser cache and try again

[fossil quarry]

i know but he know me

[sudden sparrow]

no

[sudden sparrow]

I got it too

[fossil quarry]

oh

[sturdy swan]

Hmm, wait a day more, i too had issues, but resolved automatically 1 by 1

[sudden sparrow]

[drifting tinsel]

Only explore and the tags

[drifting tinsel]

And search

[fervent marlin]

@mint wadi

[drifting tinsel]

My top.gg changed

[frosty marlin]

what is the server's vanity link?

[kind eagle]

discord.gg/dbl

like this ^^^

[frosty marlin]

ty

[kind eagle]

np

[light cedar]

how can i add bot in top.gg

[weak elbow]

https://top.gg/bot/new

[light cedar]

but i cant enter everything expect id

[kind eagle]

enter id,
click the button on right to it

If it doesn't work clear browser cache and try again

[stoic socket]

Hey, how do I add a second Owner to my bot?

[kind eagle]

you can't
Use top.gg teams

[drifting tinsel]

Same

[drifting tinsel]

That’s a bug or something

[ionic lintel]

i was about to post about this too

reviews dont show for any bot

[drifting tinsel]

What happened top.gg?

The web

[light cedar]

lol i clicked Enter but it didnt work

[kind eagle]

click "Find Bot"

[light cedar]

i clicked it but it doesnt work

[hidden pike]

Hey why review not working?

[light cedar]

what's the matter with top.gg

[kind eagle]

clear cache > try again

[light cedar]

i tried all

expect my password

[last flax]

@quartz willow I need bots in my server How to do it

[quartz willow]

not by pinging me

[last flax]

Was just asking

Cause U have role

That's what

[wide spade]

save button broked again bruh

[quartz willow]

try hard refresh (ctrl + f5). I'm looking into that today

[wide spade]

im on mobile

[dense citrus]

Excuse me i changed my bot name to something else and now its not changing in top.gg page how can i change it?

[kind eagle]

"Refresh Data" button on bot page

[dense citrus]

ok i did it nothing happening

[misty sparrow]

Refresh your page after refreshing data

[vocal elk]

How do you receive vote credits?

[stark robin]

should i upgrade to Top.gg Premium

[sturdy swan]

Hi, was the problem solved with add bot? I mean with find bot button?

[lilac horizon]

i have problems after i change profile picture bot at developer portal site and is not sync at top gg, i was try click refresh data button but noting happen

[sturdy swan]

I think you need to wait

[stoic socket]

the site is broken for me

i can't do anything

and i can't edit my bot

[lilac horizon]

me too

[stoic socket]

Rip

I can't use the new site either

its just broken

nothing loads in at all

works like this

but not like this

i have to reset cookies just to be able to use the site again

[lilac horizon]

need maintance site i guess

[jaunty tundra]

my bot got verified on top.gg but i still cant find it when i search it
how long does it take to update ;-;

[stoic socket]

up to 12 hours i believe

it takes time to refresh index

[sturdy swan]

it took 4 days in my case

Hey how can I add this?

[long ferry]

dblservercount

[hidden root]

servercount To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[drifting tinsel]

When are you going to fix the bug

dblservercount 868815656466923530

dblhelp

Why does @wild stone ignore my bot

[long ferry]

There's no eta

[long ferry]

Because you're misunderstanding the command, it is staff only and only to provide information

[drifting tinsel]

But I do other bots and @wild stone doesn’t ignore them

[lone anvil]

not staff only

pretty sure he's referring to the -botinfo commands etc

[long ferry]

I'm referring to the tags like dblservercount

[drifting tinsel]

Yea

[drifting tinsel]

It ignores my bot

And it’s on top.gg

[long ferry]

What are you trying?

[lone anvil]

-botinfo 868815656466923530

Doesnt reply despite being listed https://top.gg/bot/868815656466923530

i wonder why

[ebon canopy]

It appears that @wild stone is running twice

[long ferry]

Yup we're aware

[empty thorn]

why when i try to vote for my server, it just says error

[fervent bobcat]

Permission scopes are not working for me

[long ferry]

Could you elaborat ewhich error?

[long ferry]

not related to top.gg I think

[long ferry]

or what permission scopes are you talking about? Oauth invites?

[wide spade]

#commands

[long ferry]

yeah known issue right now

[fervent bobcat]

yes

[empty thorn]

is it getting worked on?

[lone anvil]

[long ferry]

yeah can't help with that

[long ferry]

The Team is already of these issues, but there's no ETA about a fix

[empty thorn]

ok

[fervent bobcat]

my bot got declined because of it

[long ferry]

Bots dont get declined for having wrong permissions

We do not invite your bot using your provided invite link, please read https://support.top.gg/hc/en-us/articles/4405633793043-How-Your-Bot-Gets-Reviewed

[fervent bobcat]

Uhm

well

[lime folio]

Ip

[fervent bobcat]

It said on my console it was missing all those perms

[long ferry]

You have to make sure your bot either mentions which permissions it requires for which feature or as a error message on the feature

otherwise we're unable to know which permissions your bot needs

[fervent bobcat]

Well it does not even say it had send messages perms

lol

[long ferry]

Bots have send messages on our verification center by default, please refer to the support article on that

[fervent bobcat]

hmm

I really do want to know why permission scopes are not working

[long ferry]

It isn't your permission scopes, doesn't matter what permission you set on your invite link

it is essentially tested with the permissions mentioned on the article

https://discordapi.com/permissions.html

[fervent bobcat]

Yes I know I have the perms scope 8(administrator) but

so

idk

[long ferry]

Administrator is a lazy way of setting permissions, but that's something we don't mind if you request that on your invite

but if your bot requires Administrator during testing, it gets declined

[fervent bobcat]

Why?

[long ferry]

Because Administrator is a dangerous permission to grant, which is entirely unnecessary as there's everything covered by a separate permission

[fervent bobcat]

odd ok

My bot was accepted before

it had admin perms

[quartz willow]

In the future we'll probably just not even let you submit a bot invite that requires admin privileges

[long ferry]

It didn't had admin perms during testing

[long ferry]

this tbh

[fervent bobcat]

ok

But

why did my bot not work when it does work

[long ferry]

Because you seem to have required permissions the reviewer was never notified about nor said anything about it in your description

[cursive tree]

okay i get that the website's error 500 has no ETA but im setting up voting rewards

what can i do now

[long ferry]

wait until the issues get fixed

[cursive tree]

sigh okay then

[brittle trail]

I can't add my server to top.gg

It's showing 500
something gone wrong

[long ferry]

Yeah known issue right now

[brittle trail]

Oo

Ok

[coarse slate]

wait so several people are experiencing the 500 error?

[fervent bobcat]

rip

[long ferry]

yes, seems to be a widespread issue at the moment

[balmy geode]

why doesnt the find bot button work?

[long ferry]

we're also aware of that issue, according to another user, trying it later seems to have resolved it

[balmy geode]

Okay thanks.

[coarse schooner]

Why I can't add my server on top.gg?

[pliant mauve]

dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[quartz willow]

we're looking into the servers issues rn, should hopefully get a fix before the end of the day

[dark coral]

does anyone know if the pomomo bot is working?

[long ferry]

dblwrongserver @dark coral

[hidden root]

@dark coral

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[dark coral]

thank you

[trim burrow]

porque quando eu tento editar o cargo que é dado como recompensa ele não faz nada?

[sturdy swan]

Who is Erik

@erik

[cyan flint]

erik is @abstract lynx

sorry for the ping erik

[sturdy swan]

Thank you

[cyan flint]

no worries ^^

[abstract lynx]

Thanks for Ping

[crimson falcon]

how to make text bold at top.gg?

[craggy flume]

Small question I have set Permission Scope 8 that he just has admin rights but if the bot also runs if you give him only the necessary is that ok or should he be set so that he has "only" the necessary?

[sturdy swan]

Hello there i made a bot and it was accepted my top.gg how do i get a early verified bot dev badge?

[long ferry]

dblnobadge

[hidden root]

@sturdy swan

[sturdy swan]

?!?

[long ferry]

We don't mind what permissions your invite link has, as long as the actual functions don't require unnecessary permissions

[long ferry]

Read it

[craggy flume]

Ok thanks

[sturdy swan]

oh ok

Any reasons why I could edit a server (<#logs message>), yet it's not on the website (error 403)?
After clicking on "Add to Top.gg" I get to invite the bot, I don't get redirected or anything and when I go back on the website nothing has changed

[rough parrot]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[wanton rivet]

my profile is glitched, server's names arent getting updated and for some reason some old deleted servers are still showing up

what can i do?

[rough parrot]

One message removed from a suspended account.

One message removed from a suspended account.

[floral pagoda]

I guess you can check out the pins

[sturdy swan]

Is using a chrome extension to set activity status against tos?

[minor crow]

you proper clown that has nothing to do with topgg and you were already answered

[rough parrot]

One message removed from a suspended account.

[crimson falcon]

why i cant save my edit data? :|

[hardy wigeon]

pins ^

[crimson falcon]

which one

[hardy wigeon]

Current site issues

[crimson falcon]

ok

[mild zephyr]

how do i edit prefix for my bot page to show customisable prefix

[wintry knoll]

u can change it by editing the bot

[mild zephyr]

where?

[mild zephyr]

wheres the this part

[wintry knoll]

its below "Long Description"

[mild zephyr]

bruh lol

[trail crown]

The refresh data button is not working

[sharp narwhal]

Clear your cache

[nimble goblet]

I can't save as my Bot changes what should I do?

[cobalt sleet]

Make sure all the fields are filled out correctly. Make sure you have a long description over 300 characters long, between 3 and 6 tags (no new custom ones) and that all other fields aren't showing any errors (outlined in red)

[nimble goblet]

It's all right, the only thing I changed was a word because it was wrong

[cobalt sleet]

Then it might be your browser? Or cache? Try logging out and back in again. Otherwise refer to the related site issue in the pinned messages here.

[nimble goblet]

Some buttons are not working server type or remover

[white jasper]

eyyy wasup

[sturdy cobalt]

Lol

[pulsar tree]

find bot button not working

[cobalt sleet]

Dbl issues

[hidden root]

@pulsar tree

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[white jasper]

ok

[cobalt sleet]

Hi! Can I help you with anything?

[nimble goblet]

And not to change the theme of the site

[cobalt sleet]

Have you left the theme on default?

Maybe try removing the servers your bot is in too?

They don't show up anyway

Old design

[white jasper]

no thanks i will ask if i need help

[nimble goblet]

I had to do what a person prefers

[cobalt sleet]

Leave it on default. It's a known site issue.

It should save that way

You can force light or dark theme using CSS in your bot's description anyway.

[nimble goblet]

Which one?

[lofty basin]

it doesn't work lmao

[cobalt sleet]

Dbl issues

[hidden root]

@lofty basin

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[cobalt sleet]

Just make double sure it's the correct ID and not a message ID @lofty basin

[lofty basin]

it's the bot id

[cobalt sleet]

That should be fine. If it doesn't work then it's probably related to the current site issues.

[cobalt sleet]

Please refer to the pins then.

[nimble goblet]

'-'

I didn't even click on anything

[long ferry]

You clicked on careers

[nimble goblet]

If I delete it from the top and resend it will you accept it?

and then put my votes again?

[cobalt sleet]

That won't fix any issues you're facing. Please don't do that.

[nimble goblet]

Ok

[cobalt sleet]

Clear cache, try a different browser, log out and back in. Those are the only solutions we have to offer right now.

[nimble goblet]

I've already done this, I'll try it in another browser

[sturdy swan]

Hey, i recently added my server at the top.gg website and whenever i try to edit the description of the server , i m unable to save them..

How can i fix it ?

[nimble goblet]

I have this same problem

[cobalt sleet]

Is your long description over 300 characters long?

Also, have you filled out the tags and other sections of the page?

[sturdy swan]

May be yes

[sturdy swan]

Yes

[cobalt sleet]

You'll have to check the length of the long description

[sturdy swan]

Alright thanks for the help

[dense citrus]

When adding a new bot In the ID section i cant press find it dosent work

[cobalt sleet]

Try logging out and back in again?

[dense citrus]

ok

[nimble goblet]

Use another browser

I work with me

@dense citrus

[cobalt sleet]

Which browser were you using before?

[nimble goblet]

Edge

[dense citrus]

ok i tryed on google chrome and on opera gx both dont work

[cobalt sleet]

Have you tried logging out and back in again like I suggested?

[dense citrus]

yes

[cobalt sleet]

Unfortunately that's a known site issue and there's no ETA for a fix yet.

Dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[dense citrus]

i deleted my accepted bot beacause it wasent working

oof

[cobalt sleet]

That's definitely not recommended

[dense citrus]

ill wait another 4 months

[cobalt sleet]

Dbl wrongserver

[hidden root]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[coarse burrow]

is there any way to find a bot via api ? i want to add anti fake bot

[cobalt sleet]

Dbl how2search

[hidden root]

@coarse burrow

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[coarse burrow]

using api

i want to make anti fake bot

do u understand ?

[kind eagle]

https://docs.top.gg/api/bot/#find-one-bot

[cobalt sleet]

Oh you can check the Discord API maybe? Ask in #development

[coarse burrow]

thanks

[kind eagle]

np

[cobalt sleet]

Depends what you mean

That will only check for bots listed on top.gg.

Dbl wrongserver

[hidden root]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[coarse burrow]

can u give an example ? i used https://top.gg/api/bots?search=Dyno but it returned {"error":"Unauthorized"}

[cobalt sleet]

Please use #topgg-api for API related questions

[median compass]

ih why the add server button dont work ?

[cobalt sleet]

Dbl issues

[hidden root]

@median compass

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the pinned message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

[median compass]

ok

[sharp birch]

Help starting my bot

[trim burrow]

why when I try to edit the role that is given as a reward it doesn't do anything?

[cunning elm]

now its not a 403 error, im getting a 500 error

when i go to /servers/serverid

[long ferry]

Known issue

[paper void]

hello my bot tried to pass without validation 2 times and it didn't pass.3. confirmation hasn't been done for 6 days, is this normal?

[rigid olive]

l

[pliant mauve]

yes it may take longer than 6 days.

dbl upto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[trim burrow]

I cleared the browser cache and it worked!

[plush vigil]

@long ferry ad

[paper void]

so why did this happen