support

[pliant mauve]

Kindly read the pins :)

[sturdy swan]

why isnt my bot getting accepted or declined its been 2 days or 1

[pliant mauve]

it may take up to 1 week or so

[sturdy swan]

woah

[iron sand]

Thank you

[sturdy swan]

The dsl bot is in my servers but its still showing the "add to the server" in top.gg what do i need to do?

[frigid flame]

I don't see it mentioning I can't create a team there. is it connected to one of those issues?

[sturdy swan]

HI

[delicate lichen]

@real laurel

[real laurel]

yes?

[delicate lichen]

remember me?

[real laurel]

no

[delicate lichen]

jesus

i was complaining about the 2 reviews some days ago

and u guys still didn't perform a action to delete it 🤦 🙄

[real laurel]

did you report it

[delicate lichen]

i reported it many times lol

[frigid flame]

it takes time for them to look through all the reports

[real laurel]

by actually clicking the button

called report

[delicate lichen]

i sent many ss

I did

😂

[real laurel]

ok then just wait

[delicate lichen]

i reported like 4/5 times

that's all? wait

[real laurel]

yes

[delicate lichen]

u said wait some days ago 😂

[real laurel]

yes because we don't only do reports

[delicate lichen]

no offense but is still a slow work 🤷‍♂️

[real laurel]

a) we have actual lives, shocker to some
b) we do review reports, bot reports & bot reviewing
c) there are other reports before yours

[delicate lichen]

if u can't fix 1 report maybe 2 in a day

then there's something wrong with u 💀

[real laurel]

thanks for your patience, as always

[delicate lichen]

🤦

[real laurel]

if you'd like to file a formal complaint about our procedures, please message a Community Manager or post an issue on our GitHub

have a nice day.

[delicate lichen]

jesus christ

[haughty timber]

any one from suppourt talks arbic

هلا

احد عربي

[sturdy swan]

getting this error when i am going to edit page

[humble raptor]

Yeah this and the analytics page is down from sometime now....

[sturdy swan]

k

[tulip jewel]

hey how can i track progress for verification

[real laurel]

you cannot

[mild jungle]

H

@limpid shadow

[sudden basin]

dude

[mild jungle]

@quartz willow

[quartz willow]

dude why do you keep pinging us

[mild jungle]

@quartz willow dude 1 querie

[tacit zodiac]

@mild jungle Stop pinging team members if you need support just ask your question and someone will help you

[final lodge]

i don't think so

[mild jungle]

I applied for staff... :D

[sturdy swan]

-upto

what is the upto?ç

[tacit zodiac]

If you've applied for our bot reviewer team you'll need to wait and you will be contacted if you've made it to the next stage

[mild jungle]

ok

[thorn shore]

I left a reply on a review on one of my bots page, and the reply isn't shown, and the rate just passed from 5/5 to 2.5/5.

How can I fix this ?

[sly prism]

look at pins

[thorn shore]

okay, known error, so I just must to wait

[sly prism]

Hey, someone created a review for my bot and said that the invite link isn't working. So I changed the invite link, can anyone now delete the 1-star review? Because the invite is now working. Also topgg says there are 4 reviews but there are only 3.

[zinc oracle]

thats a valid review if the invite link wasnt working

[alpine zephyr]

how long does it take for my bot to be accepted or declined?

[zinc oracle]

wait time is 3+ days right now

[small mica]

what about reviews which are misleading because they ask about a non-existent feature of the bot (and confirmed with the reviewer in DM that he mistook but he didn't delete it)?

[alpine zephyr]

yes, i have been waiting for 3 days

[long ferry]

3+, plus meaning over 3 days

[small mica]

Choosing Hindi translation shows Indonesian translation.

[sly prism]

But it is working now :(

[sly prism]

And what about topgg displays and counts 4 reviews but there are only 3

[small mica]

now is the key word. Clarify by replying to review if you can, or just make an announcement.

[cyan agate]

how do i add someone else to my bot team

for auctions

[vestal radish]

Does anyone know how to copy the id from the category?

[pliant mauve]

yea just right click on it and press copy id

[vestal radish]

By cell phone

[pliant mauve]

oh

not sure

[vestal radish]

I can't help me

[long ferry]

Same way

Hold on the category, then copy id

[sturdy swan]

Where can I add new bots? Because the new design sucks. You can't edit bots and add them normally like before

[cobalt sleet]

https://top.gg/bot/new

[sturdy swan]

Thanks

[brisk shell]

Hello

Can i know what are credites?

I redeemed but how and where can we get

[cobalt sleet]

https://media.discordapp.net/attachments/761927148797296660/875686075400593458/Screenshot_20210813-122307.jpg

To apply for auctions access go to https://top.gg/advertise

[delicate lichen]

@cobalt sleet

i got ah question

[cobalt sleet]

Just ask it

[delicate lichen]

when tf is someone going to review this?

[cobalt sleet]

We already answered you on that.

[delicate lichen]

i mean it's been a while

same with this

🙄

[pliant mauve]

Please be patient. Mods will do something about that

[delicate lichen]

is taking so long tho

[pliant mauve]

There are many reports so expect that.

[sturdy swan]

[brisk shell]

@SHAHIDʰʳᶜˣ†ᴾᴬ#7779

[brisk shell]

@sturdy swan

[delicate lichen]

How do i apply?

as a mod?

[pliant mauve]

#announcements

[shy sandal]

i need help i dont can invite plasma bot

i need help i dont can invite plasma bot

[pliant mauve]

not top.gg support related

[brisk shell]

Plasma bot is closed

[shy sandal]

can its open plz

[brisk shell]

@shy sandal ask them on their support server

[shy sandal]

where is the

[earnest pine]

No answer?

[frigid flame]

[compact marsh]

Helo

Pls add roles for @compact marsh

Pls

Fast

[cobalt sleet]

The bot developer role is for people who have an approved bot on top.gg.

[compact marsh]

Ok

Bro

[frosty pond]

Is the top.gg website still down?
Can't seem to access the Analytics page

[earnest pine]

Not in the list

[frosty pond]

thats for the page itself

[earnest pine]

I'm not answering your question xD I was replying to someone else

[frosty pond]

ah lol

right

sorry about that 😅

[sturdy swan]

How much time it can take for approval of bot?

[long ferry]

read pins

[sturdy swan]

I already did but Atleast tell the time like 2 wekks

1month

[humble eagle]

read pins again

[long ferry]

you'll 100% know how long it takes, you just need to read the pins

[hollow birch]

Im here newbie hallo all buddy

[vapid quest]

@small lantern

[sturdy swan]

Will Moderator applications ever open again?

[pliant mauve]

its always open

they just refresh it after some time

[sturdy swan]

I don’t mean Bot Reviewer.

[pliant mauve]

yep

[sturdy swan]

I mean actual Moderator.

[pliant mauve]

same thing with mods

you have to be a bot reviewer first

[sturdy swan]

What is the difference?

[pliant mauve]

Read here for more info #announcements message

[zinc oracle]

bot reviewers review bots for top.gg
mods are bot reviewers too, just we do mod stuff too

[pliant mauve]

^

[sturdy swan]

What is the difference between actual Team members and Moderators/Bot Reviewers?

And Community Managers?

And do you have to be at least 18 to become an actual Team member and to apply?

[zinc oracle]

team are the actual full time staff of the site. they are developers, leaders(ceo cto), managers, etc.
community managers are the ones who manage the community.

being 18 isnt required to be a team member afaik, but it is a full time job.
current job listings are in #434058442764714002

[acoustic comet]

@zinc oracleHey i like to ask something. That my bot will be downtime at nigths in indian time and I think you review bots at that time . I always getting a decline that My bot gone offline when you are reviewing that. Can your verify it at morning in indian time .

[sturdy swan]

Can a Moderator or someone please change my nickname... 😔 I'm not 'z', I'm Julian

Correct me if I'm wrong... but bots should be available 24/7/365... right?

Unless there is a problem or maintenance is being carried out 🤔

[acoustic comet]

Then i should buy vps host for it . But it's too cost .

[sturdy swan]

Do you mind me DM'ing you a moment RE: hosting? I'm not going to spam you or anything, I just have a suggestion that may help you out

[sharp narwhal]

Bots should be online and available 24/7 unless there is brief maintenance being performed.

i.e under 1 hour

[fierce swallow]

why cant i post replies to reviews?

[cobalt sleet]

Known issue. See pins and be patient for a fix.

[buoyant crown]

plz fix proplem in t op.gg

[acoustic comet]

But in top.gg offline bots also there . Can you answer for it

[sharp narwhal]

Those offline bots are already approved and were online during testing.

Bots not approved are not yet tested nor listed, therefore must be online 24/7.

[acoustic comet]

Why don't you test them at morning

??

[sharp narwhal]

There is no specific time we test bots.

There are multiple staff members who review bots, across multiple timezones.

[acoustic comet]

Ohh

[sharp narwhal]

We have a queue we have to work through, so bots can be tested at anytime of day.

Hence we require them to be online 24/7 pending approval.

[acoustic comet]

Ohh

I can tell working days

Of reviewers

[sharp narwhal]

Reviewers review bots every day of the week, including weekends.

[acoustic comet]

Okk

I hope my bot should be reviewed at morning

[kind eagle]

Why don't you just let it run overnight for 3 days ?

[acoustic comet]

Then pc will be stop working

It has just dual core processor

My bot is music and it's lavalink. Lavalink uses my one core in pc

What can I do

[kind eagle]

A single core pc can run nonstop for 365 days a year (rpi for reference)

Also, use a Hosting service

[acoustic comet]

But it's too cost

[delicate lichen]

Heroku

[kind eagle]

Replit

[delicate lichen]

Replit is slow

Try using heroku

[kind eagle]

AWS free tier

[acoustic comet]

I am vs code user

[cobalt sleet]

Why put your bot on top.gg if you can't maintain it as it grows? Being on top.gg will increase growth and make it even harder to maintain. Can you get a VPS?

[kind eagle]

Azure free tier
GCP free tier (forever free)

wrong Reply

[acoustic comet]

Sorry I try to do

[delicate lichen]

Top.gg mods are pretty slow

[zinc oracle]

Oi

[delicate lichen]

🥲

[cobalt sleet]

This isn't related to top.gg support anyway. You can discuss in #development.

[kind eagle]

Good for unpaid workers

[delicate lichen]

How unpaid?

Oh

Doesn't veld pay them?

He got ads

[kind eagle]

no
only blue names are paid

[cobalt sleet]

We're volunteers. We don't do it to get paid. We do it to help the community.

[delicate lichen]

I want to apply as a mod to help the community too

Things are going to be faster

Veld Is a dev right?

[cobalt sleet]

#general please

[delicate lichen]

[acoustic comet]

I also want to apply

[kind eagle]

#announcements

[delicate lichen]

Is there a way to get my bot in this server?

Like

Or wait

Are there other bots in this server?

[kind eagle]

They used to do this
#site-status message
But they stopped doing that
So I guess "no"

[coarse oak]

I changed my username but I my bot in creater section it still shows my old name till when it will be changed?

It's changed on Luca tho

[grand ravine]

Press refresh data

[coarse oak]

Ok

[sturdy swan]

I keep being met with this

despite having widgets enabled

[delicate lichen]

@limpid shadow

[delicate lichen]

let's see what veld says

[sly prism]

you have your answer, why are you pinging staff?

Somehow my bots analytics site isnt loading.

[zinc oracle]

you cannot make your bot get added here.

[delicate lichen]

good to know

[pliant glade]

How do I edit my bot? This new redesign is rather confusing, I didn't realise it was finished?

[sleek bane]

press on the three dots on the right below the "Invite this bot" button

[pliant glade]

that's what I did

[strong grotto]

Hey i have two short questions:
first i want to ask how can i change the background color of the page like in the picture in this message
and the how can i animate the profile picture of the bot?

[formal relic]

Guys can I change creators

List

Creators list

I wanna edit it

It's showing wrong info

[sturdy swan]

How can I open an Ticket?

[formal relic]

idk

Click on that reaction

[delicate lichen]

that happened to me either

yo can press anywhere around it

and it should work

[formal relic]

How to edit creator list

[delicate lichen]

you*

[grand ravine]

You can't

[delicate lichen]

u talking to me?

[grand ravine]

Loco

[delicate lichen]

Oh

[formal relic]

users who have had their admin perms revoked in my server are still showing up as creators and are able to edit the server listing on the Top.gg site. Is it possible to have them removed?

[grand ravine]

Creator list doesn't even exist on new design

[formal relic]

it is..

I just checked

[delicate lichen]

yes but u can't edit it

[grand ravine]

Ah, server

[formal relic]

Can I send you link

[delicate lichen]

server?

oh shut

[formal relic]

Yeah server

[grand ravine]

I thought it was bot creators

[formal relic]

Nope sory

[delicate lichen]

same 😂

[formal relic]

Damn

[grand ravine]

Revoke manage_server perm ig

[formal relic]

I have removed it from them

[grand ravine]

Like, try revoking perms until they disappear

[formal relic]

They don't have those perms anymore

[slim terrace]

helpe

for some reason idk if its my coding software or top.gg but top.gg token wont seem to work......

and top.gg shows this too

[sturdy swan]

@quartz willow hello, sorry for Pinging you. I have a Problem.
A user rated my bot badly with several accounts. Is it possible to remove one of the two reviews?

[grand ravine]

Bruh

[formal relic]

I have already revoked tho

[delicate lichen]

i have never seen @quartz willow talking

[formal relic]

[grand ravine]

Stop pinging team member for nothing

[delicate lichen]

is a thing that i normally do 🤷‍♂️

i can't get rid of it

[grand ravine]

Just report the review and wait

[sturdy swan]

@delicate lichen Which person should I ping best?

[grand ravine]

There's a queue for that too

[formal relic]

:/ what do I do

[delicate lichen]

@sturdy swan Try pinging idk...

[sturdy swan]

Not working.

[delicate lichen]

veld replies

🤷‍♂️

[grand ravine]

Try asking a mod on how to remove

[formal relic]

Ok

[slim terrace]

[grand ravine]

Just remember to mention it's a server

[formal relic]

ok

[grand ravine]

That's because it takes weeks

[sturdy swan]

<@&695153281105920070> hello, sorry for Pinging you. I have a Problem.
A user rated my bot badly with several accounts. Is it possible to remove one of the two reviews?

[grand ravine]

DUDE

[delicate lichen]

@slim terrace Try to press ctrl + f5

[grand ravine]

Don't ping ANYONE to try to shorten your waiting time

[sturdy swan]

It doesn't work KuuHaku what don't you understand about it? An error occurs!!!!

[formal relic]

@sour path sorry for ping, I have a problem. users who have had their admin perms revoked in my server are still showing up as creators and are able to edit the server listing on the Top.gg site. Is it possible to have them removed?

[grand ravine]

Yes, but that's no reason to ping a whole role

Check the pins to see if it's a known issue

If it is, wait for it to be fixed

[rapid hatch]

why cant i add it?

[slim terrace]

Is there any issue between Top.gg with top.gg token because around yesterday my vote command rewards stopped working just need to know if its my code or Top.gg

[grand ravine]

Did you already submit that bot?

[rapid hatch]

yep ones but it got declined cuz it was not online i was fixing it

[grand ravine]

Add logging to your webhook listener to see where it's failing

Votes are working fine for my own

[grand ravine]

Check #logs to see if it wasn't double-added

[formal relic]

😩 sorry for ping, did you find any solution to this, I am facing same problem some users are randomly showing up in creators list

@deft python sorry for ping, I have a problem. users who have had their admin perms revoked in my server are still showing up as creators and are able to edit the server listing on the Top.gg site. Is it possible to have them removed?

@grand ravine any other way if I change serve info overview

[shell musk]

@livid glacier hi friands

[grand ravine]

It is added @rapid hatch
#logs message

[formal relic]

@livid glacier sorry for ping, I have a problem. users who have had their admin perms revoked in my server are still showing up as creators and are able to edit the server listing on the Top.gg site. Is it possible to have them removed?

[shell musk]

I fixed the animated emojis on my bot, can you take a look again please. @livid glacier

[grand ravine]

Dsl is the responsible for adding users as owners iirc

[livid glacier]

resubmit your bot

[formal relic]

😩 sad

@livid glacier can u reply to me🥺

[formal relic]

^

[grand ravine]

Try to logout then login again

[rapid hatch]

ok

[shell musk]

ok but I fixed my emojis 1 week ago. Which emojis are annoying?

[livid glacier]

i'm trying to figure out what's going on

[grand ravine]

Or switch to normal mode instead of beta

[livid glacier]

dm me please

[formal relic]

@grand ravine my friend is making a bot for my server, is there any way to ensure its gonna be safe and secure?

[grand ravine]

Just dont give it any dangerous perms

[formal relic]

He also sent me token of bot

[shell musk]

ok

[formal relic]

Like? I won't give admin perms and manage server

[grand ravine]

Treat it like a normal users, but that's not topic for this channel

[rapid hatch]

its here now but still 404 error on view button

[grand ravine]

Switch to normal mode

[formal relic]

Sorry I am afraid a bit because once my discord server got nuked due to a bot

[rapid hatch]

ty

[compact marsh]

helo

[grand ravine]

If you're afraid then just don't add, if you don't trust your friend enough to trust his bot then trust your guts and don't add

[jade ridge]

Well i can help you with that

[grand ravine]

Did you just add it?

Cuz it takes some time to appear on the list

[jade ridge]

As you see @formal relic whatever your hosting with… Make sure your bot doesn’t have a “Token: (token here” then you wont have to risk any of that!

Or your friend

[ember furnace]

Hello

[jade ridge]

#general

[ember furnace]

Ummm

[jade ridge]

What do you need assistance with?

[ember furnace]

...

I'm here to talk nothing

[jade ridge]

Go to general

[grand ravine]

Then general

[lethal flax]

nope nothing so far

[ember furnace]

Why

[livid glacier]

also @formal relic if you'd like to DM me i can probably help you a bit better in DMs

[lethal flax]

I don't find the EDIT button on my server's page :O

can someone welp

@livid glacier I need a lil help: I don't find the EDIT button on my server's page :O

[livid glacier]

you don't see a Creator Controls panel on the side?

[lethal flax]

no it's not shown :(

I'll send ss

ok I checked my profile, looks like they've updated it or something..

new way to access is from profile & then edit option under server, I didn't know about the about so I panicked.

Sorry & thanks for helping @livid glacier

[livid glacier]

ah no problem

[lethal flax]

can you please inform me also when you find out about this because even I am facing the same issue.

A random user in my server is being shown as a creator along with me

[livid glacier]

do they have the manage server permission?

i believe that's what causes them to be shown on the site

[ornate tinsel]

would it be possible to style this navigator

[cobalt sleet]

Yes you can style the whole page as long as you don't block any ads or change or remove the branding

[ornate tinsel]

.videoAdUiClickElement {
  display: none;

}

[lethal flax]

I know they don't but I rechecked anyways, no one no my server except me(owner) have the manage server permissions

[livid glacier]

hm

[acoustic comet]

Can I mention timings in description . Mean Bot active hours .

[cobalt sleet]

We no longer accommodate offline hours, even if you state your bot is online every day from x to y hours, unless it's for temporary maintenance only.

Accommodate ::

My bot will be offline on Tuesday from 1pm to 4pm GMT for maintenance, please don't check it during that time.

Do not Accommodate ::

My bot is online from 9am to 10pm GMT every day only. Please only check it during that as I don't have a VPS.

[acoustic comet]

What can I do my bot will be online only morning session

[cobalt sleet]

Hope that we review it during that time.

[acoustic comet]

Thank you

[wicked briar]

Is the trending new bots page actually for new bots?

Sometimes I see bots that aren't new

[cobalt sleet]

They're all bots that have been added recently. Some are ads.

[wintry knoll]

Hello so i wanted to ask just for example:
there is a code as example given in a NPM package and then that same code is in a GITHUB repo so that considered unmodified clone?

[wicked briar]

I don't think a bot with 81,351 servers was added recently

And it's not an ad

[cobalt sleet]

If the bot is a clone from a GitHub repo and it's unmodified then it's a reason for decline.

[wicked briar]

Any idea on when the analytics page will be back up?

[wintry knoll]

ok

[cobalt sleet]

No ETA on the analytics page.

[calm nova]

How can you remove a bot from a team?

[cobalt sleet]

You have to transfer it to another team. Teams are replacing individual owners. You can't remove a bot or a server from a team. You can kick or invite members to a team though.

[calm nova]

Ok well how are the other members in the team meant to be able to access the auctions for the bot

Because they cant atm

[sturdy swan]

How long does it usually take for a bot to be verified?

[cobalt sleet]

I'd suggest asking in #auctions-support. They may need to apply separately.

[cobalt sleet]

About a week.

[lilac notch]

Hello, do not be tired
What was the problem with my bot?
Hilda Bot
@livid glacier

[long ferry]

dm them

[lethal valley]

Hey!

When will my bot get verified?

[lilac notch]

Did not answer

[meager saddle]

is there a way of changing this back to normal?

[lone anvil]

go on your bots page and click "Refresh Data" on the sidebar

[long ferry]

be patient and wait for a response

[meager saddle]

bruh that simple 💀

[lilac notch]

Tnx 🤍

[lethal valley]

Guys pls respond

[vagrant wigeon]

@lethal valley takes a few days for it to get reviewed for top.gg approval

discord verification is different though

[lethal valley]

Yeah i know

Ok thanks but when it is verified people can vote right?

[vagrant wigeon]

Yep

[sturdy swan]

How can I selfmute myself here? Anyway out?

Can a moderator please change my nickname... Why am I 'z'?? My name is Julian... please use that... this is my third time asking

[cursive elk]

how do i show the user count/server count of my bot on top.gg?

[willow nimbus]

How long will take to approve a bot ?

[sharp narwhal]

1 Week or more

[sharp narwhal]

#topgg-api

[sharp narwhal]

It was most likely changed due to hoisting.
cc @sturdy swan

[sturdy swan]

Most likely, it was changed from what I see (back to Julian)

[sturdy swan]

How to get a discord token from header request

[long ferry]

Not related to top.gg and possibly against tos

[sturdy swan]

I see, thanks for changing it 🙂 I don't mean to hoist but it was the only way I could get the #0001 discriminator haha

[sturdy swan]

Thanks 🙂

[elfin rapids]

Hello, how can I update the source code of my bot in top.gg?

[winter field]

the pfp is not updating on the website

[cobalt sleet]

You have to click "refresh data" in the sidebar.

[winter field]

it doesnt woek in the beta mio

mode

[cobalt sleet]

Possibly. Turn off beta, refresh and try that?

[elfin rapids]

thanks, i will try

[timber parcel]

Hi trying to add our server to top.gg we are receiving this message

Although the servers widgets are enabled

[calm sparrow]

@livid glacier

[viral void]

on the top.gg website it says my bot is waiting for approval but it was approved ..

[cobalt sleet]

Clear your cache and reload the page.

[viral void]

i already tried that

[cobalt sleet]

It's definitely cache on your end. It's approved. Showing as normal for me.

[cursive elk]

im trying to go to my bot's analytics but i get this is, it for everyone or only me

[zenith island]

???

[upbeat stag]

Hello, a question, the administrators of a server can ask you for your ID for something or is that illegal

[scenic kraken]

what is the solution ?

[cobalt sleet]

If they're asking for your passport, driver's license etc. that's against TOS and illegal. If they're asking for your Discord user ID that's public information and they could probably just get it themselves. (Also not related to top.gg support use #general)

[delicate lichen]

@vagrant wigeon You guys gotta be kidding me 🙄

[vagrant wigeon]

?

[delicate lichen]

it's been so long

and that review is still there

how long it takes for you to check a fucking review?

[weak elbow]

one question, if a server is being hacked what should i do?

[vagrant wigeon]

as i said, it takes time and you need to be patient. please do not be rude

[delicate lichen]

wdym by hacked?

[weak elbow]

raided*

[delicate lichen]

you can use my bot 🤷‍♂️

[mint schooner]

No

[delicate lichen]

it has a cool antinuke function that u might like

like

15 modules

everything in one

imma send u it in dms

u might like it

[mint schooner]

pfff

[vagrant wigeon]

meh thats advertising lol

[delicate lichen]

isn't top.gg made for advertising ? 😂

[mint schooner]

Not the server

[cobalt sleet]

#rules-and-info

[vagrant wigeon]

please try not to advertise here, and make sure you send invites with permission from the other person first

not here

[delicate lichen]

I didn't sent it here

:/

[vagrant wigeon]

i know, but you were going to dm them

anyways

[delicate lichen]

man...

still about the review

taking so long

can u

tell me a estimated time?

[cobalt sleet]

We already told you there's no ETA.

And to be patient.

Every time you've asked.

[delicate lichen]

Mac can i ask u something?

[cobalt sleet]

The answer hasn't changed since this morning.

[delicate lichen]

I see

is so cool

[cobalt sleet]

Not related to top.gg support

[delicate lichen]

🤦

then can i dm u?

[cobalt sleet]

You can ask someone for help on how to do it in #development.

[simple hearth]

Hello

What is the solution to that?

[tranquil yacht]

just refresh, make sure your adblock is disabled and try again

[vagrant star]

Luca having an error. He is sending -botinfo embed two times smh.

[mint wadi]

Message link?

[vagrant star]

#commands message

[cobalt sleet]

Ah it's a known issue

[vagrant star]

Eh

[cobalt sleet]

He's been logging stuff twice too

[vagrant star]

Ok

[weak elbow]

i want to report a bot

e

[cobalt sleet]

Click report on the bot page and include as much information as possible.

[weak elbow]

but the bot isnt on topgg

[cobalt sleet]

Then you're in the wrong place

[frigid flame]

hey, how do I transfer a server to a team?

[cobalt sleet]

Nothing we can do.

[ancient arrow]

do you have the bots id

[weak elbow]

oh

[weak elbow]

yewait 3 min

[ancient arrow]

then you can report it to discord as spam bot or dm spam bot

[cobalt sleet]

You should be able to click "Transfer to a team" on the edit page?

[frigid flame]

hmm. button isn't showing up. But the team also isn't showing up in my user profile. https://top.gg/team/214873102345482240

its created but not showing here: https://top.gg/user/101444219532513280

[cobalt sleet]

Probably related to the issues with teams right now. Please check the pins for more information.

[frigid flame]

alrighty

[weak elbow]

876563912617787484

[ancient arrow]

make a report to discord then or do you want me to do it its up to you

[weak elbow]

can u do it pls?

[cobalt sleet]

Not related to top.gg support. You can report it to Discord here: https://dis.gd/report

[ancient arrow]

yha

[weak elbow]

done

[weak elbow]

ok thx

[ancient arrow]

i need the Message Link

[weak elbow]

the server mod deleted it uh

[ancient arrow]

ah k

[sturdy swan]

hey

where do i report a bug

[ivory dagger]

i don't see the edit button in the servers the bot is already setted in not even the ones i'm the owner of

[sturdy swan]

@sturdy swan

scam link

[ivory dagger]

ah yes driscord

my favourite app

[distant nebula]

The website is very slow, in voting and opening other channels.

Anyone else having same issue?

[timid echo]

Website just went down for me.

[real laurel]

site is working fine for me

[hard marsh]

Am I able to report a false comment that has been posted on my Top.gg page?

[nimble goblet]

do you fix it?

[worn nymph]

Can't Vote

[cobalt sleet]

Click "refresh data" in the sidebar

[sturdy swan]

no voting is glitched

it shows a different ratio like [2.4/5.0] and then you refreash it will be 0/5

[mild galleon]

page 24 on the moderation section is broken

23 and 25 are fine

but 24 forces the beta page

[cedar dove]

why i cant buy the premium

[real laurel]

that's not voting

[sturdy swan]

why the reviews

[real laurel]

why the reviews what

[jagged pasture]

Hi, I was wondering why the vote tracker bot isn't telling the server when someone votes? I've had this problem for what feels like a month. The webhooks are struggling and I can't stand it anymore.

[near stag]

How to create a bot list like top.gg?

[real laurel]

with great difficulty

[jagged pasture]

sigh I apologize what I sent sounds rude to me. I am just a bit frustrated

[wanton geyser]

my bots logo is missing

is there a way i can manully upload it

[jagged pasture]

I was wondering if there was a way to get the webhooms to work so that way the votes can be tracmed?

tracked

[fallen gale]

Can you add a image to your bots page?

[sturdy swan]

hello does the teams system working in top.gg

[cobalt sleet]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources: https://www.markdownguide.org/basic-syntax/

[cobalt sleet]

Please check the pins here.

[cobalt sleet]

Please click "refresh data" in the sidebar on your bot's page

[cobalt sleet]

You can ask in #topgg-api

[spiral siren]

i have the ticket tool box but only certain people can see it how do i change it

[cobalt sleet]

https://media.discordapp.net/attachments/761927148797296660/871786220546564116/Screenshot_20210802-180627.jpg

[jagged pasture]

kk thanks

[brave mesa]

is top.gg down?

[zinc oracle]

doesn't appear to be

[brave mesa]

im trying to go to my bots analytics, and im getting a 504 error

[distant nebula]

its super slow tho idk why

[primal python]

yeah same lol

the Analytics isn't working.

[nocturne blaze]

I redeemed the top.gg credits but I don't know what to do with them or where they are...

what can i do with them?

ok, i already read this

but how I use them for auctions?

[gloomy shell]

-auctions

[wild stone]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[gloomy shell]

you have to apply for access

[warm palm]

My bot got verified but it doesn't show up when I search on top.gg

[pliant mauve]

It may take a while

[warm palm]

Okay

[brave mesa]

does anyone know what npm luca uses for the botinfo command?

[grand ravine]

He uses "direct access to database" npm

[real laurel]

true

[steel sinew]

Hallo

someone?

[wanton geyser]

im trying to attacth to the post part of a api for top.gg to get the shard count and server count to update? and its not working

[grand ravine]

What?

[fluid rapids]

One message removed from a suspended account.

[sturdy swan]

why my bot is not showing in search

[fluid rapids]

One message removed from a suspended account.

[rough remnant]

same with me

its not showing

[pliant mauve]

new approved bots may take a while before it gets to the site

[tranquil yacht]

Can you please provide a screenshot? Can’t figure out where the invalid link is on the site

[lone anvil]

Found it

https://top.gg/servers/new point 6

[tranquil yacht]

Oh okay

[lone anvil]

[tranquil yacht]

Thank you

[pale spruce]

How to remove a server from top.gg listing

[tranquil yacht]

Go to your top.gg profile > Servers > Click on them > Delete

[pale spruce]

ty

[quartz night]

@tiny vine

[sand ocean]

i jus asking for a tampelete for discord server plz dm me if you have a bot discord tempelete

[spiral frigate]

not the place to ask

[sturdy swan]

hello top.gg , When I click on the vote, it doesn't respond and tells me something happened and it's two minutes late

[rough remnant]

someone pls tell

till id verification it was not showing

[pliant mauve]

Not top.gg support related

ask in discord.gg/discord-developers

[sturdy swan]

ohhh okey thanks pro

[pliant mauve]

wait sorry I was saying that to @rough remnant

[sturdy swan]

😦

[sturdy swan]

can you help me

[pliant mauve]

It may be a site issue

[pliant mauve]

try clearing your cache or restart your browser

[sturdy swan]

okey ?

okey 1 min

[sturdy swan]

???

[zealous violet]

Just wait for some days

[pliant mauve]

check the pins for more info

[sturdy swan]

but can i ge roles

[pliant mauve]

once your bot is approved you'll get the bot developer role

[twilit sapphire]

Is it ok to keep reminding a user who hasn't voted in 12 hours to vote for the server (with a toggle option)
I want to do this on a private bot which isnt on top.gg

[sturdy swan]

k thanks

[pliant mauve]

just make sure they wanted to get notified

[sturdy swan]

having a question

[twilit sapphire]

alright

ty

[rough remnant]

bro whom to ask there

?

[sturdy swan]

how my bot will get verified ??

[pliant mauve]

support members

[pliant mauve]

apply for verification

[sturdy swan]

where

[pliant mauve]

discord developers portal

once it reaches 75+ servers then you can

[terse coral]

hi

just wanted to know how much time will it take to get my bot approved/declined ?

[twilit sapphire]

can i keep the toggle to be on by default

and make a cmd which would turn off the toggle for the user who runs the cmd?

[pliant mauve]

should be off by default

[buoyant crown]

hello

[twilit sapphire]

i mean, its a private bot, still i have to keep it off?

[buoyant crown]

i have proplem in top .gg

[pliant mauve]

yup

[dawn charm]

check pins 📌 around one week

[twilit sapphire]

i remember this

[buoyant crown]

When I click on the vote, it does not respond, and I wait for a few minutes for it to respond

[twilit sapphire]

that person allowed catclaws, but you arent allowing me huh

[pliant mauve]

oh then its up to you now

[twilit sapphire]

but is it against top.gg tos or smth?

[pliant mauve]

only if its on the site

[twilit sapphire]

cuz i aint gonna put the bot on top.gg

so ig i can evil developer noises

well ty

[pliant mauve]

no problem

[buoyant crown]

@pliant mauve can u help me

When I click on the vote, it does not respond, and I wait for a few minutes

this prople, when it fix ?

[pliant mauve]

not sure

[buoyant crown]

This problem appeared to me yesterday

until now

[twilit sapphire]

that happened to me too, but it did send the vote

[buoyant crown]

Yes, it sends, but it takes about 3 minutes or more

The days that passed, he was in seconds making a vote

[hardy perch]

how do i fix top.gg not updating the page

i have to keep spamming f5

and sometimes even after refreshing alot

it stil doesnt show the updated version

[tulip jewel]

generally how many days it takes for bot to be verified at top.gg

[pliant mauve]

kindly check the pins

[sturdy swan]

Yo. Does anyone have a good discord bot name?

[tulip jewel]

okay got it
is there any thing for bots which are approved by discord

verified bot that is

[tulip jewel]

hooman bot

[sturdy swan]

🤦‍♂️

[pliant mauve]

what do you mean?

[hardy perch]

can someone please help with this

[tulip jewel]

i mean as bot is verifeid by discord does it take same time to as non verified bots to be verified on top.gg

[hardy perch]

verifying discord bots can take upto 3 months by longest

[pliant mauve]

verified or not verified, waiting time is still the same

[tulip jewel]

okay

[hoary meteor]

how can I work with webhooks?

im trying to make voting rewards

[pliant mauve]

Best to ask in #topgg-api

[prime frigate]

why is my bots avatar removed on the website?

[pliant mauve]

just press the "refresh data" button on your bot's page

[prime frigate]

alright

thank you

[pliant mauve]

No problem :)

[ionic moth]

Why doesn’t the analytics page load

[amber orbit]

hi

why vimeo

[pliant mauve]

its the only supported one

[amber orbit]

Its a paid service

[hardy perch]

how do i fix top.gg not updating the page
i have to keep spamming f5
and sometimes even after refreshing alot
it stil doesnt show the updated version

[sleek bane]

that's due to caching, wait for up to an hour and it should be fully updated

[hardy perch]

ive waited for more than 3 hours now

even tried clearing browser cache

[sturdy swan]

Is it allowed that ppl use my code after they stole it from me for their bot and use it to verify on this Page?

[hardy perch]

no

it must not be the exact copy of it

[sleek bane]

even a modified instance is not allowed

[sturdy swan]

He even use my emotes

[hardy perch]

you can read #rules-and-info

[sturdy swan]

So i could report him

[hardy perch]

now what should i do

[sleek bane]

Must not be an unmodified instance or fork of another bot and must have a considerable amount of modification.

[sturdy swan]

Well last time some1 used my exact copy just with the same bot logo but changed some Textes and they said no its allowdx

[hardy perch]

@sleek bane do you know what steps i should take now

[sleek bane]

Not really, you can try updating the page again and then wait for it to update one more time

[hardy perch]

how can i update it

by refreshing the data?

the bubtton?

button

[sleek bane]

try to save the page once again

[hardy perch]

i did

[sturdy swan]

Someone reported my bot, but it's a hater because he wants that I make suicide. Also he reported all things from me, what can I do?

[humble raptor]

Are you all able to edit your bot guys?

Also I think teh Review Functionality has crashed

*the

[sturdy swan]

@humble raptor yes

[humble raptor]

Oh I think the problem on my end :/

[charred gorge]

Idk, report him to discord

[brisk shell]

Why bot pfp is not loading

[hardy perch]

i can edit but it doesnt update

[hardy perch]

caching

[pliant mauve]

press refresh data button

[brisk shell]

Refreshed many times

I updated bot's pfp and after that its not loading

[hardy perch]

yeah same happens with me

its due to caching

support said wait an hour

but it has been liek 5

ok finally its showing

[brisk shell]

Ya it Worked

[brisk shell]

Click on refresh data

[hardy perch]

I KNOW

[brisk shell]

@hardy perch hey how did u put that moving pfp and that red bg

[hardy perch]

using css

[paper void]

hello, I sent my bot for approval and it wasn't sent for a specific reason. I fixed that reason and added new things to the bot. I tried to approve the bot again but it didn't work. as a reason pw was saying you already have a botpw was saying you already have a bot so is my bot still in the process of being approved?

please tag me when replying

[pliant mauve]

Yea, you just added your bot. It's already in queue and it will be reviewed soon.

[paper void]

So will it be reviewed again?

[pliant mauve]

yes

[paper void]

ok thank you

[pliant mauve]

No problem :)

[sturdy swan]

yo

@pliant mauve

this kid went on to discord tokens and did this to my reviews because i banned him from my server.

wtf

[pliant mauve]

Just report the reviews and the mods will take care of those

[hollow trellis]

apparently the rating is broken

[pliant mauve]

caching ig

[hollow trellis]

ig

also replying to reviews is still broken

instead it just adds it like as if it was a review

[pliant mauve]

yea

[hollow trellis]

u see

this kinda stinks

[humble raptor]

It is lol

[humble raptor]

ikr !!!

[humble raptor]

ikr and also analytics page is down still

[cobalt sleet]

For analytics I'd recommend using Google Analytics on your invite link to track invites since that tracks actual conversions and not just clicks on the link like top.gg does. Also for votes you can use dblstatistics.com.

[sturdy swan]

yo guys i need help please! I just added my bot to top.gg, but when i go to it, it gives me an error, and when i search for it, it does not come up! I dont know how to delete it, and it wont let me re-add it because it says it is already added! Help please :)

[cobalt sleet]

Your bot is awaiting approval. This can take up to a week.

[sturdy swan]

Ohh awesome! Thanks

When is the analytics page gonna be fixed?

[long ferry]

There's no eta

[sturdy swan]

your bot will not show up in search unless it is approved

Oh already answered nvm

[sturdy swan]

Yeah Thanks :)

[wintry axle]

Why is top gg site crashing

I can't open it

[fluid rapids]

One message removed from a suspended account.

[sturdy swan]

Can someone help me with something

How is this possible?

[long ferry]

They have perms to do that

Manage webhooks

[sturdy swan]

Who

[long ferry]

Read the audit log

[sturdy swan]

It's a bot

[long ferry]

yeah you gave them perms

[sturdy swan]

Does it mean my bot is hacked

Idk what weebhooks are

[long ferry]

then I'd suggest resetting your bot token

as your bot is possibly compromised

[sturdy swan]

ur bot token got scraped

or u leaked it

& some skid is nuking ur server

🤷‍♂️

either use vps or repl hacker plan

[sturdy swan]

Repl doesn't have a PayPal payment method

Is vps free?

cps cost money

vps *

How can I do it

repl it takes credit card

[sturdy swan]

well

theres a few aways

ways*

microsoft azure

google clouds

Oh

theres more

I'll use google clouds

hm

[primal anchor]

linux server x docker

[stone juniper]

How do i add my own webhook to the votes? Cuz i put it and i test it won’t send the test so? How

[sturdy swan]

code

[wise bolt]

When is the average confirmed

[stone juniper]

[white brook]

I got a dm from My dev friend(irl friend too) he told me u cheater u used fake servers (which i clrealy didnt) and said taht top.gg watcher dmed him something

[sturdy swan]

Why the analystic panel is not loading on the website ?

[long ferry]

known issue

[long ferry]

could you rephrase that?

[sturdy swan]

ok but when fix ?

[white brook]

what?

what he means by top.gg watcher?

and the things he is tellin i clrealy didnt

:/

[long ferry]

Watcher is top.gg's server bot here, it dms you when your bot gets approved or declined

so am not sure what your friend is talking about

[storm oyster]

why did watcher not dm me he just pinged me in #logs

[white brook]

idk

[white brook]

hmmm

[pliant mauve]

prolly your dms are closed

[storm oyster]

they were not tho

[thick vortex]

While i am adding my bot

I do it for first time

[idle salmon]

why @wild stone is sending something twice

[thick vortex]

Plz help me

I am adding my bot for first time

[idle salmon]

@wild kelpi already asked above

[wild kelp]

ok

[idle salmon]

idk why

[long ferry]

what is the id

you already added your bot @thick vortex

[thick vortex]

what id

@long ferry

[long ferry]

read above

[thick vortex]

876087063756292123

@long ferry

[long ferry]

read what I said

[thick vortex]

@Aurel#0001

[sturdy swan]

Hi! I am currently involved with someone attempting to perform the fake "i accidentally reported you on steam" scam

[thick vortex]

@long ferry

how to get top.gg link of my bot

[sturdy swan]

um i'll dm an moderator about this instead

[cyan palm]

https://top.gg/bot/yourBotId

[pulsar aspen]

maybe now i have a problem

bc i cant vote

[white brook]

:///

he sentme this

[sturdy swan]

He's just lying. There is no bot icon after "Top.gg Watcher" in the image he sent

[sharp narwhal]

That is not the real top.gg watcher as there is no tag after the username.

Nor would we send such a message through watcher.

[white brook]

yup

[long ferry]

Not a real bot

Nor would you ever be reached out to using a bot, you would personally be contacted if there's anything about your bot breaking #rules-and-info @white brook

So I can 100% tell you that they

• were reached out to by someone imposing as watcher
• are faking it

[hard jackal]

hey I have an issue when I'm trying to vote

[maiden kayak]

Yeah it keeps acting up in different ways

[pulsar aspen]

for me, its like the same

but does not load

[quartz willow]

looking into it

[pulsar aspen]

never load to vote page

[humble raptor]

Also may I know when will the analytics page return to normal?

[quartz willow]

don't know

[humble raptor]

Oh 😕

[white brook]

hmmmm

[sturdy swan]

ee

[quartz willow]

can you still not vote after refreshing

[hard jackal]

same

[quartz willow]

weird, what browser is this? can you ctrl shift r to reload?

[hard jackal]

i'm using google chrome

[proud skiff]

hey believe my boy and when it reaches more than 75 servers discord asked me to verify my bot and gave me space for 250 servers because it is new and I still cannot verify it, so the bot is in 108 servers and I try to invite one and it does not enter to the server when I invite it

[long ferry]

Not top.gg related

[distant nebula]

its been happening since yesterday the website is very slow and when you load something it times out I tried multiple browsers same issues.

[quartz willow]

the voting issue?

[distant nebula]

not only the website response time in general is very slow

which leads to a timeout error

[quartz willow]

ok that's a separate issue though

I'm looking to see if voting is broken for anyone with new changes

[distant nebula]

Voting issue, basically if you attempt to vote you get an error like so... [image bellow]

it takes about like 30+ seconds for it to vote, after the vote is successful and you press the button "Go Back to [Bot-Name]" it takes around 40+ seconds to get back to the web which sometimes leads to a timeout error as well.

[pulsar aspen]

i cant even vote

[distant nebula]

Im sure the devs are working on a fix. 🙂

Just got to be patient with them and give them time to see what's causing the issue.

[pulsar aspen]

[distant nebula]

[quartz willow]

yeah this is super odd, I'm not seeing any errors on my end for some reason. Can you try logging out and back in? Helps to narrow down the issue I guess

[distant nebula]

Ill do that rn.

[distant nebula]

Na, still the same.

[long ferry]

@sturdy swan ads?

[sturdy swan]

@rose stump No ads ty

[distant nebula]

Xetera, the issue seems to go away after you ctrl f5 the website.
I'm not having the issues anymore.

[quartz willow]

cloudflare

thanks that's really helpful

[distant nebula]

My pleasure

[tulip jewel]

hey

so my request got decline whom do i contact after fixing it

or do i raise new request

[distant nebula]

I believe u re-apply might be wrong.

[tulip jewel]

okay

do i need to dm reviewer?

[distant nebula]

na, I'd just put a new request.

[tulip jewel]

okay

[wintry knoll]

u just need to submit normally

[tulip jewel]

okay

[tall prawn]

How much time will it take for my bot to get approved

?

[tulip jewel]

can i talk with reviewer who reviewed my bot

[grim brook]

analytics still broken bruh

[wintry knoll]

may take more than a week

[tall prawn]

Thank you

[wintry knoll]

known issue

[pulsar aspen]

@quartz willow thanks for fix my problem, i can vote now, really thanks 👍

[sturdy swan]

869130117786533989

[kind eagle]

yes ?

[shut lynx]

How do I set this up

To show the Utc time

[kind eagle]

set what up ?

[shut lynx]

Utc time

[kind eagle]

set what to Utc time ?

[sturdy swan]

Yes what? On the site after adding the bot it is written
Please check the pins of the #support channel to learn when your bot will be approved.
Or did I understand something wrong?

[peak quartz]

How do I add the top.gg bot to my server?

[kind eagle]

Wait for it to get approved

[kind eagle]

https://discord.com/api/oauth2/authorize?client_id=PUT_THE_BOT_ID_HERE&scope=applications.commands%20bot&permissions=51200

[sturdy swan]

Okay, thanks

[peak quartz]

No, the top.gg bot

Not my own bot

;-;

Like to add my server to the Top.gg lists

[kind eagle]

Click on the Invite button

[peak quartz]

where?

[kind eagle]

hol on a moment

[cobalt sleet]

https://top.gg/servers/new

[sturdy swan]

DSL?

[cobalt sleet]

Just use that link

[sturdy swan]

welp

[peak quartz]

it does not work

It gives me a list of all my servers saying "edit"

[shut lynx]

Utc

[kind eagle]

https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot

[shut lynx]

Nah don’t like cheese and fish

[kind eagle]

@zinc oracle

He's sleeping

@sturdy swan

[sturdy swan]

Thanks :)

[kind eagle]

[crimson oriole]

Lol

[sturdy swan]

https://top.gg/bot/846046606552989739 how to long verify?

[kind eagle]

3-4 days

I guess

[sturdy swan]

oh.. shit

its long пиздец

[kind eagle]

It was 8 weeks at some point

[lapis charm]

How can i add an creator to my existing bot? (870368752326295582 -> 310115562305093632)

[long ferry]

You can't

Create a team, move your bot to it and add the users you wish to add