#support
1 messages · Page 514 of 1
I not have this
Test webhooks for servers still have some issues.
ok. I have it set and the bot isn't recording anything so I'm not sure if it's a webhook issue or if its a bot issue
I'm in other servers with this tracker and it works properly, I'm not sure what the issue could be
Yo
hell!
i wanted to ask
how come reply comment is not working?
i've been clicking on submit but nothing happened
Review replies are bugged right now. Please check the pins for more information.
/nextwipe
why does my server i just added not show my small description or long one
A screenshot?
how i can make a things for only who voted to my bot?
it's a special link?
mines published
i can't find python
Omg I panicked today morning because the description I added got sent before I got finishing it, and the page didn't update it when I edited it later.. then I tried again and it worked lmao
ty
That's not related to top.gg support. https://discord.gg/discord-developers
where i can find my top gg bot token?
On your bot's edit page in the webhooks tab
Under bot on where you made the bot.
oh oops i didn't click generate token
anyone?
anyone know how I can verify my bot without meat and passport?
That's not related to top.gg support. Please contact Discord through a ticket or the Discord Developers server. https://discord.gg/discord-developers
ok thx
i am getting this error every time...
what i can do?
I have a question about my feedbacks
It’s showing me only this 3 feedbacks
Can anyone tell me what’s happening ?
There's a bug with reviews right now. If you replied to a review it counts as a 0 star review. Please check the pins.
Ooooooh k
@cobalt sleet where can I find it?
how long does it take to get bots verified?
sorry, is this normal?
Hey if a review is 1 start and fake will it get removed? I already reported it. Someone say its github clone 
Like 1week, can be faster or slower. I had 1 week
Help i cant report suggestion
And its fake 1 start
What to dooo
Is there a way to delete reports like this?
Click report and mods will investigate.
is not even about the bot
Report dont work
I have one "Clone github" its so sad that people do this when you put much work in it
exactly...
the review is 4.2 atleast
Please be patient. Moderators have a lot of reviews to moderate. They will investigate and I'm sure if they test it and see it isn't a GitHub clone the review will be removed.
The button dont save
I refresh and its the same
@potent rapids how do u set the dots?
- some test
And it change to dot
Is this a server or a bot? I can't exactly see.
it's a server connected to voting
Have you refreshed the page
Yes
many times
are you the owner trying to access your server page?
yes
@charred gorgei have 2 bots on top gg and i lose my account becouse it's hacked
and i got a friend to try it out as well
and now
it doesnt work
refer to pins then
ok
Soo
how can delete 2 of them?
It's not possible if you have no administration perms
You have just leave them
You can contact support
if you're able to prove you own them and they're still active on top.gg, feel free to dm a moderator
you can prove ownership through stuff like an eval for example
Or if that doesn't work. Contact discord to try to get access to the account
Or the code
Hope's solution is the easiest way 😅
so did you mean i can't get them back or deleting?
Yeah discord is a pain to get accounts back
Not without proving they belong to you. See hope's message above.
No, you can regain access to the bot by just showing screenshots of your code to mods in dms
not exactly
i seen hope's message but i don't understant what his mean
Erm... Not sure that would be enough
Do you have access to the bot itself like the token?
so you could for example make changes to your bot?
Just DM a mod and tell them about the situation if that's simple for you
Yeah
it's my hacked account and 2 bots on it
see above
I did it like a Boss, joined his server asked him. He posted this review beacuse on my github i have like 1-2 year old code with is in python and i code in js for year. I was just trying to host on heroku. He deleted review
If a review contains something in regards to a violation of our site rules (such as in your case people saying your bot is a clone apparently) this is considered reporting violations in reviews
thus, removable as per review guidelines
dbl zendesk review guidelines
Guidelines
Review Guidelines
thnks all😍
Np
So my bot has something wrong.. the ytdl package is sorta glitched and it starts spamming after a .youtube command
Would that be a reason to disapprove? I can't fix it because it's the packages fault. Everything else works fine
If it spams enough to get rate limited or counts for the majority of the commands not working then it would be a reason for a decline.
Hard to say without reviewing it.
It stops after like 30 texts and I can't do anything about it...
So imma just take out

Oof feel bad for you
Please keep this channel on topic for top.gg support. For anything else there's #general or #development.
Hi guys Good morning 💖
where do i get roles😭🤚 i am oh so ||fucking|| confused
How do I check when my bots getting like checked?
There's no way to see your bot's queue position. Just know queue is about 2 or 3 days currently.
@cobalt sleet what is considered a spam junk page?
Sorry for the ping btw.
Like complete gibberish or information on the bot like commands and introductions
-wrongserver
@humble urchin
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Spam, junk, unrelated copypastas and bot code are all examples of declineable long descriptions in that scenario. Your bot description should be 300 characters minimum and describe your bot, its commands and features and be helpful to users of the site.
dbl zendesk bot guidelines
Guidelines
Bot Guidelines
Can I screenshot it? Idk it might contain some bullshit
Well I did describe it but I only added the prefix + code as help. So would that not count?
Just follow the guidelines and a staff member will review your page soon. You can look at pretty much any approved bot's description as an example.
How can I get rid of a server off my profile? I don't even know why I'm listed as an owner... and the invite doesn't even work anymore
All right ty
im trying to log in, but when i click the button it just doesnt load
my internet is working fine, since i could go on to the page, what should i do
Nevermind I've found it
anyone on here use ASPECT
do you know the server for what i am trying
No thx
dm
does the weekend thing applies to servers?
Yes
how do i add groovy to my discord im trying to but when i go to the page to invite it no servers that i own pop up
?
and i log in too
never mind
why is my bot's profile picture not showing, is there something i need to do
press refresh on your bot page
is there any way to put a png file as the background URL
Why is not my bot working
That you know not us😂
is it online, and if it is online, does it have any syntax errors?
Can't help you here, it's probably an error or your code is wrong.
yes he most prob has a syntax error or smth
@pliant mauve can you re try sorry it was private for some reasons
Does anyone have the API docs link?
That's it, thanks @harsh zodiac :)
Arabic?
@untold sage
@harsh zodiac
Link Anvette Bot + Question
@obtuse dagger
#mod-logs message i have a dm command but the command can only be used by admins of the server with a cooldown of 20s and also the bot sends the author's name and server name!!! but the reviewer said it can be used by alll
i have dmed the reviewer will by bot be accepted if thats tru
@toxic zephyr
sry for ping
but idk why am i being declined
i have set all comands properly
the dm command can only be used by server admins 
If i need to change the id of my bot (remove old application, and create a new one with the exact same bot), do I have to resubmit it, or can I just change the invite url for the bot?
@median verge I dont wanna sound rude pal but if you pay attention at the decline reason it says that your command has to have a dmblock cmd which can be used to block dm's from a person
hm
but instead ppl can block the bot rit
well, some people might want to use the bot, but not receive dms from it?
yea we can block the bot's dm
Thats not a solution, you need to have that cmd or remove the cmd entirely
hmm ok i'll look into that
thanks for saying
Np pal, anytime!
imagine submitting my bot for the 4th time 
xD
lol
ok #generalelse mods will kill me
coz rate differs
one is nitro yearly
one is monthly
same but for 1 year
hmm maybe discord updated
hm
Quick question: does the “userHasVoted” Boolean reset every twelve hours?
Sorry it’s the “hasVoted” bool in Java
Cuz I assume you’d reward your users every time they vote
I would think so. https://topgg.js.org/classes/api.html#hasvoted (the js library) mentions
Get whether or not a user has voted in the last 12 hours
Documentation for @top-gg/sdk
@untold sage
Perfect thanks so much again :)
are you missing any fields, or filling out anything incorrectly?
I found a bot that doesnt have some features mentioned in the tags
for eg = It had Minecraft in it's tags
But isnt about mc at all
can i report it
I want to set up webhooks
Are you asking how to set up webhooks?
yes
On a channel, you first create a webhook integration.
channel > edit channel > integrations > create webhook
to use the newly created webhook,
you make http requests to it
Check out https://support.discord.com/hc/en-us/articles/228383668 for more info
If i need to change the id of my bot (remove old application, and create a new one with the exact same bot), do I have to resubmit it, or can I just change the invite url for the bot?
It won't send the test message from webhook
I just added the webhook URL
Any other thing is messing ?
are you making the requests correctly? (correct http method, headers, and body?)
Can I get help!
hello
Idk
Does anyone know if this can only set the birthday bot?
try posting more specific details about what you've tried
excuse me when they value my bot? the truth is, I'm a little worried
It takes time. They will eventually get around to it. Can be days or weeks. You will be pinged in the mod log when they review it, I believe
what the next step
How do I set the player's birthday to the bot?
ok
They told me that 2-3 days
1 day and a half passed
well, you can still expect have about 1.5 days before they review it then
ok
When will I get information that my bot is declined or approved
Hey, set the player's birthday in the bot
Which website is this picture from?
From what I heard, about 2-3 days. You will be pinged in #mod-logs
What's this new error when I am trying to add topgg to client (probably discord.py issue)
Ah, I see. This is a different kind of webhook. To use top.gg's webhooks (which are like notifications for voting events and stuff), you have to create a web server which accepts a POST request to a url, handles the information, and responds with a 200 status code.
ok
I need a help can i Promote my Youtube channel Using my bot???? Does it agree tos or not??
Presss view@tough vapor
And then edit
I need a help can i Promote my Youtube channel Using my bot???? Does it agree tos or not??
Anybody pls
there is no eidt
no
Ok thx
@azure bane can u pls help me
Bruh press creator control
Go down and press creator control
bro where is that i am sorry for being dumb
Bruh
where is it in my pic
I mean in top.gg
oh ok
how tf do i edit
my server
fk
fk
pls someone i beg tell me
OMG i got it
Good
Hi I have a friend he want to join but it says that he has ban when he never join this server can someone check for me please
649420022875160576
who is realera
How works the vote credits? Thanks brothers
If you get 101 votes in a month you get $15 and after that for every 1000 votes you get $1
But you can't withdraw those funds right?
no
Hey which username did they give me? -_-
oh then whats the use ? You know?
I didnt understand that auctions thing 😕
For advertising
Your username is not pingable so they changed your nickname
ohhh okay okay so is there a way to change it?
I am new here , sorry
no only way to change your username
Oh okay okay
However there is no option to change it
change your username and ask a mod to reset your nickname
oh okay okay sure Thanks again 👍
okay, thannkksss
I am not able to vote for any bot or server in top gg
i am having issues with @wild stone it wont send me a DM for admistration invite for a bot. 😦
Is there a way to pay for shorter review time?
Its another bot
Yeeeees!
ah ok
alright im having issues, how do i go about deleting the last message my bot sent in a channel using only channel ID
oh alr
webhooks
or wait
there was a option when someone would vote they would get a role
idk where is it i dont use dsl too much
why is there 2 dsl bots in my server
hi, how do i make my server show up when someone types certain words
the tags are not helping
My problem is when I vote for any vote after voting when I claim reward it doesn't give me any reward it only show me vote link
Fix my nickname pls, I can't edit it
its like the 5th time that im adding the bot, and its still showing add to top.gg after refresh.
How can i fix that 
Just click on continue
No Ads And See Error in Console
I tried, but its still showing to add to the server.
try reloading the page
happens sometimes
and when im trying to refresh its still showing me the same servers even tho i left them.
known issue
yeah
you gotta ask Veld that
they know the issues, no need to do that
if you feel like its important enough then yes
done thrice
check if js is disabled
nope
sadge
How can i set dots like this?
You can ask in #development for further help or use this HTML and Markdown cheatsheet for more resources: https://www.markdownguide.org/basic-syntax/
is like python code? ()[]
no
wdym links?
Still. It's #development.
not bot
mk head to dev
How do i change the icon?
Have you updated your bot icon on your Discord Developers dashboard?
ok
Well, lower down the page on mobile
Works ty
You're welcome!
wdym
you need a level 3 boosted server.
You should be able to just delete the code already there and replace it with your vanity url?
:/
You mean vanity url?
@cobalt sleet Hi I have a friend he want to join but it says that he has ban when he never join this server can someone check for me please649420022875160576
How tf do I add custom tags?
He'd need to appeal by sending an email to appeals@top.gg
yall actually pay for a domain?
how long does it usually take to receive a response regarding auction access?
There's no ETA on how long auctions access approval takes. It may take a month or more. Please be patient.
alright, thank you 😌
sorry
I had a question and I said maybe you know the answer
What does this error say? What should I do?
https://media.discordapp.net/attachments/874865463778238514/874969639321501756/unknown.png?width=1031&height=513
what are you trying to do
are the bot applications open ?
turn off code grants
yes
ok
no bot apps are in
wait
go here https://top.gg/bot/new
k
that is bot reviewers not bot apps
i dont have any website :((
of my bot
that is optional
k
because u need to make a description about your bot no code
you can html if u want
how
i didnt get u sry
remember no spam or junk in ur bots description or decline!
like i write its a bot which protects your from getting nuked so what are you guys waiting for add me up get safe
and 1-2 more lins
lines
bruh
a short description
is this ok >?\
but now u need to talk about the features commands in the bot for long description
um tell that to the reviewers!
like in the blue one i explain like its features and its code language and some imp cmd
so i need to tag them ?\
no
k
ityeah
it dont matters the code of the bot right ? like its js or so
@charred gorge tysm for helping me out 
yes it does. It can tell us how u coded it
Btw youre bot needs 6 or more commands to be accepted @blissful sonnet
it got kick,ban,purge,unban,unbanall,trustuser,untrustuser,untrustall,trusteduser,help,ping,uptime,setup,enablegulid,disablegulid and moreeeeeee
i am not interested typing all
xd
nice
Soon as you are done apps take around 3 or more days so make sure its online 24/7
yea
rn
me configing
few thinks
so ya i will fill it in hrs or tommorow
🙂
ok
Hey team i am facing a problem with the site my bot's votes are not refresing after a month. What should i do ? Votes still from past 2-3 months
Site issues, refer to pins
2-3 days
Why did this happen?

Added the bot.
did you try...yk...typing "music" on top.gg?
link
why discord.js not insatalling
I need the code of the bot to make my own not the whole bot @grand ravine
type in your own code
um thats not top.gg related problem
then code it, noone is going to give you the code as if it was nothing
😦
learn urself from tutorials..
are you logged in?
added but don't see the my bot page
wdym?
Are you logged into the top.gg website
when viewing your bot page?
yep
mk, then clear your cache
check
hi
i want to add my two servers in this link https://top.gg/servers how can i add..?
Find servers you're interested in and meet new friends
clear the cache but this wrong
you have to login to the account you used to make the bot.
Your bot page will not be visible to public users, as it isn't verified by the app reviewers yet.
i have already logged into my account
hah, okey
the account you used to register the bot?
i want to add my server
ok click on advertise in the site
AHHHHHHHHHHHHHHHHHHH
Is there way someone can remove my server so I can edit it? - https://i.imgur.com/Zx8GYxs.png
Refer to pins
🤷♂️
Because of your discord name
It seems that the page is deactivated
What is this??
It may be that they are updating it or some error happened
Site is down right now. Please be patient.
Hi Mac!
I can not replying to review
is this normal?
I've been wondering about this for awhile and I've seen some servers that are highlighted at the top. Is that some form of premium they pay for to be pushed up to first place?
Someone knows what i can do?
ho
?
Maybe Your bot reached 100 servers and it needs to get verified
That's advertising
Yes, I already verified it, but it tells me that it cannot be accelerated, so I ask if something can be done, can something be done?
Not the place to ask. Please ask in discord-developers server
there is premium?
Ok, sorry
which is the server, I don't have the invitation
Thanks
how do i get dbl key
I'm not too sure. Advertising as in this one?
Those servers are adverts
Yes that's the link
how do i get the key for the vote
no
In your bot's edit page go to the "Webhooks" tab and generate your key there
if u want ur server to be in front tell ppl to vote
ok
@tender bronze Those highlighted servers are ads. To advertise go to https://top.gg/advertise
Is there a waiting list for people that want to advertise? Monthly marketing budgets mean how much you're willing to pay a month I'm assuming?
Correct. There's no ETA on waiting times for approvals to ad auctions.
Alrighty! I just applied for advertisement so I'll just wait for Top.gg Watcher to DM me for updates 
how can i delete a team?
i accidently create a team twice
top.gg is offline rn
But u can not any team at now
It's just a question...
@quartz willow
Same thing happened to me.
Sir. Please understand my message properly 😅
becuz it has nsfw locked to nsfw channels
Scroll up
yes
Oh I see now
Is making user perfix bot breaking tos ?
No
Like each member can change prefix according to thier use. There will be a week cooldown
@gloomy shell like ^^^
topgg api throwing error
Can my bot still get approved if it has that
??
ah site down
The web gives you a 500 error when trying to login
soccer guru
try on a pc
See above
LOL
Best time to be down, right in the middle when I was making my vote system
Yeah ik
I feel you
Known site issue, be patient...
^^
Ok
Just a question.
Did the verification queue progress bar fixed. Or it still doesn't show
Site is offline
not fixed
I cant vote
Ohk
Okay thanks
known issue, please be patient
ok
if you can read above, yes it is
yes the devs know and is trying to fix it
ok
In the bot description is says I can use html and css.
Does that mean I can code the code for my website and put it there?
And it will show the website where the description would have been.
Why it is showing me like this, I have tried with 2 browsers, but I cant vote the bot
there is an error in the website
please be patient
can you people read a few messages above
the site is down
itll get rectified within few moments
Degraded Performance
Hey, we're aware of the current issues that may prevent you from accessing the site. The dev team has been notified and are working on a fix.
[ #support will be unlocked once the site issues are fixed ]
hello, the site doesn't update for me, stay on this page
Wait for 5 seconds like it says or reload
for me it loads within 5 seconds
yes, i'm waiting, and i've tried reloading the page, but it doesn't work
WHATS HAPPEN TO ProProtection
Ohh you checked your connecttion right?
my connection is normal
are you changing tabs or waiting on the page? cloudflare doesn't cound if you're in another tab sometimes
also try ctrl + f5
didn't work... the site seems to reload itself constantly
??
Not working
5 minutes
Refreshing also doesn't work?
How can i delete a team? I accidently created 1 team twice
Seems to be working fine for almost everyone else from what i can tell 
I dont think you currently can
Oh finally loaded
Can someone remove 1 team?
Like the devs or someone
Not sure
it still doesn't work, lol
are you logged into the correct account
Yes
You need to wait
okey
For alteast one week
Or more
Depending on current wait time
@vestal vortex make sure you read their rules. Else your bot will be rejected if violated
And you waste your week
okey tanks you
read pins
how often i can edit bot for not getting beaned? im testing html...
Guys , is the reply functioanlity not working?
I wanted to reply to one of the reviews but I am not able to do so :/
you don't get banned for editing too much
so what is?
if i edit f.e. 10 times per minute?
anyone?
ye
you don't get banned for editing too much
no timeouts?
no
oof
Oh is it a bug?
yes
? dev wat ?
devtools
the "inspect element" thing
if you use chrome, F12
not here
sure 
(related)
spam protection by cloudflare
Its a new feature right?
its been there for a long time, i believe
joke (related to my recent question):
chromy chromy - did you ate ram?
no
chromy chromy - are you telling truth?
yes papa
chromy chromy - show your mouth
(ram gets out)
Hi, i can't write code for bots but i want to give the people who vote my server on top.gg a role for doing so
what route can i take please
use DSL and its auto-role feature
oo neat
(if it is working)
is dsl separate website or where is dashboard ?
dsl is @small lantern
prefix ?
none
usage ?
manage it from the server's edit page
oh okay
they'll fix it eventually
yeah hoping so
Please approved my bot. Beyond this is my 2nd account fast account name @errant crane Pangku
there's a queue...
just follow the #rules-and-info and keep it online the whole time
it's not that hard to be accepted
ok
sure, what are you reporting, and screenshot and user id in dms please.
i saw an error on bot editing page - i cant force light theme. it throws "your form contained some validation errors" thingy....
👀
.
you cant force unless you use custom css in your bot page
yea. i use
you use <style> tag?
probably
thk
just note that themes are buggy right now
ikr?
i use beta mode...
oh, worked. thk!
now yet worse thing... it doesnt support margins in css, right?
smh it doesnt work at me...
are you using the right classname?
yep. dat :
<div style="border: 3px, solid, #000000; color: #000000; margin: 5px">
and i get this :
-_-
k
Please use #development for page designs
The CSS isn't bugged. Please use the correct channel.
anyways - i got lag in tpgg again =\
Site's having some issues today. #site-status
Can we speak in DM?
with me||e6|| ?
Just i want to learn detailed information about my bot's decline ^^
Is the site still down?
same
Nope
k
Did I decline it?
website is down?
yep
uh 😦
504 currently
Yeah
DM me the bot ID please
Ok sir
504
hapened
rip hosting

it happened right when i tried to set my bot desc 💀

also i was editing and testing =p

💀
When updating to use slash commands only... what would I put the prefix as in my top.gg listing?
ye ded
/ and mention it using slash commands in your description
just slash (or slash commands)
yep
they should have another one
Ah cool cool, just wanted to be sure as I don't wanna get delisted or something haha
i think same =p
yep
and everything
servers also
its up i believe
im gonna list my bot support server if site will be back =p
?! wut?
cache
ye ik
rip
ded
?! wut?
bruh
SEE
mod ?
yep ic right?
normally?
we got veld mad 😳
yep =[
i see... maybe goes....
Imagine pinging someone to request permission to ping them 🤣
ye xd
HAHA
Btw, why is my name 'z'? 😕
idk?
maybe cause of xyz ?
Possibly
can someone give me a nickname?
yep
who
idk
nope, joke
yep. but why u ping mad veld?
Pinging again 😮
yep
i just checked the bot rules
Common discord manners I guess
The issues are back
We've confirmed with the staff team that the issues from earlier have returned. The dev team is working on an solution once again.
facts
we didn't notice
OMG
IS BACK
NO CAP
yea
LMFAO
i am still waiting for someone to delete this report 💀
(and see this difference lmao)
What kind of review is that?!?
🤣
idk?
ik
i saw alr?
also this...
bro
what dashboard
when he doesn't even know
how the bot works
is not something necessary
that's about the bot but is not at the same moment
A dashboard is a feature not a requirement 
yep
EXACTLY
yea





Issues have been fixed

