#support

1 messages · Page 496 of 1

long ferry
#

-pins

wild stoneBOT
#

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

hard plank
#

it github owned by or affiliated with top.gg

stark owl
#

How long it's normal to wait the bot's review? It's about a week, right?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

stark owl
#

Okay, thanks.

mortal wing
sturdy swan
#

@long ferry eehh ok Thanks :topggSmile:

hard plank
mortal wing
#

?

hard plank
#

when I click on ur profile

#

it has link to a bot

mortal wing
#

Yes that is my bot, but please move on to #general if you wanna talk this is only for top.gg support

sturdy swan
#

I need a help

mortal wing
#

Just say your problem

pseudo raven
#

sup

obsidian locust
sturdy swan
obsidian locust
#

same error as yesterday

long ferry
sturdy swan
#

ok

long ferry
grim brook
#

cuz my ad is supposed to go up at 12

indigo stream
grim brook
#

its 1143

#

help

long ferry
fading prairie
#

Thank you!!

indigo stream
urban veldt
#

Ty

grim brook
#

will i lose my ad credit if its not fixed by then @long ferry

#

cuz my ads are going up at 12

long ferry
#

I'm sure will be fixed by then, feel free to ask in #auctions-support

sturdy swan
#

@long ferry my bot is approved on top.gg but im not found my bot

sturdy swan
sturdy swan
#

when it will be fixed?

mortal wing
sturdy swan
sturdy swan
fading prairie
#

Youll live

#

Chill

sturdy swan
long ferry
#

"Current site issues"

main frigate
#

where can i report bugs?

mortal wing
main frigate
#

(not related to the site issue above)

mortal wing
#

And GitHub

long ferry
main frigate
#

so the footer is a bit wrong your seccond (or 3rd) colum should be something difrent then contact us

sturdy swan
#

no problem im waiting

long ferry
main frigate
#

alright

#

should i use bug template or issue templat

#

probably issue right?

long ferry
#

yup issue

polar moon
#

website down?

stoic socket
#

Yup

sturdy swan
#

O, I was wondering why I wasn't able to log in...

long ferry
sturdy swan
#

you can send me the link

silent flax
#

?

long ferry
# silent flax

The website has a few issues at the moment, the team is already aware and looking into it

silent flax
#

thx

sturdy swan
#

ok

#

But if I wait, does the bot tick or do I have to tell the moderators? Because up to 3 seconds ago if I was looking for it, I found it

#

?

long ferry
#

Top.gg does not give your bot that tick

#

-verifybot

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

sturdy swan
#

But I got a message from Top.gg Watcher saying that the bot has been added to top.gg and in fact up to 3 seconds ago it was there as well$

#

Top.gg
Your bot ScytheBot has been approved on Top.gg
Today at 19:00

bitter magnet
#

discord approval != topgg approval

fading prairie
#

Dude the site is down

bitter magnet
#

topgg approval only buts your bot to the website

mortal wing
sturdy swan
#

LOL IM DONT FOUND MEE6 AHHAHAHAHA

fading prairie
zinc tangle
#

hmm

mortal wing
fading prairie
#

So it makes sense that now it isnt there but it was before

latent bobcat
wild stoneBOT
#

@fading prairie

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

long ferry
#

yup

latent bobcat
long ferry
#

no need to repost it

sturdy swan
#

okk

whole spade
#

got an error 520 when trying to load topgg after logging in

long ferry
#

see above

whole spade
#

oop

obsidian locust
whole spade
long ferry
#

The website has a few issues at the moment, the team is already aware and looking into it

sturdy swan
#

tysm

whole spade
#

tah

pseudo raven
sharp bolt
#

lmao rip website

zinc tangle
whole spade
#

thats not browser specific

pseudo raven
whole spade
#

thats just cloudflare realising "oops somethings gone fucky wucky lets give them a screenshot of the page"

rugged wind
#

i have a problem with the site ?

sharp bolt
whole spade
sharp bolt
#

lmao i love how it doesn't work in chrome but works fine in safari

sharp bolt
#

chrome is a ram sucker but i still use it cause all my info is on it lmao

#

i think its cloudflare thats having the issue

pseudo raven
#

lol

sharp bolt
#

ono it dont work no more

#

sadge

fading prairie
#

As soon as i try😭

sturdy swan
obsidian locust
sly wave
#

website down?

obsidian locust
#

yes

sick compass
#

rip

vapid holly
#

anyone know when it might be back online or?

sturdy swan
#

no

#

Hello, Everytime I log in it gives me this message

dapper trench
#

site is down

#

read pins

long ferry
#

The website has a few issues at the moment, the team is already aware and looking into it

sturdy swan
#

Oh okay.

wise mural
#

How can I make my bot have this fate?

sturdy swan
#

verified?

wise mural
#

yes

sturdy swan
#

your bot has to be in 75+ servers

mortal wing
wise mural
#

thax

sturdy swan
#

then you will get a message from discord

#

saying to verify your bot

grim brook
#

topgg still down?

sturdy swan
#

yep

grim brook
#

bruh my ad credit is getting wasted cuz ppl cant vote

sturdy swan
#

that sucks

misty marsh
#

hi

sturdy swan
#

ddoss ???

fading prairie
#

It worked for me

sturdy swan
shrewd lagoon
#

is the website down?

#

lol

sturdy swan
#

yup

shrewd lagoon
#

lmfaoo

fading prairie
#

I successfully voted

loud sandal
queen snow
#

I dont understand antigame fl and tower comand

#

Does anyone know?

quartz willow
grim brook
#

bruh this is dumb im getting severs from ads but i cant get votes cuz its down

quartz willow
#

I actually don't think it's on our end this time, digitalocean just died for no reason

loud sandal
#

i was able to vote

obsidian locust
loud sandal
#

it's just a lot of pages got the lag

urban veldt
#

Up for me now

loud sandal
#

some vote pages are probably cached

#

which is why it worked for me

torpid vigil
loud sandal
#

me when the when the when thhhhhhhhhh Error 500

loud sandal
#

it's been lagging since morning or smtn

sturdy swan
loud sandal
#

i love this site

#

actually my fav page is page-metadata.home.title, i dont really like page-metadata.home.title

cunning tartan
#

My bot gave an error during the reboot, while I was fixing the error, my bot was rejected because the music wasn't playing, is there anything that can be done for me to be rejected for such a funny reason?

sudden spoke
sturdy swan
#

is the website still down

loud sandal
#

kinda

torpid vigil
long ferry
#

As that was an issue on your end

loud sandal
#

sad

cunning tartan
#

But nevermind okey

sturdy swan
#

wait does that mean anyone that submit a bot thats in the waiting line has to re due the submitting

sudden spoke
#

Customer satisfaction: ZERO

long ferry
#

please refer to pins

pure seal
sudden spoke
#

I know I know Giggling

wise mural
#

someone knows how to make a web page

sturdy swan
#

a dashboard or a website?

wise mural
#

tes

#

yes*

#

dashboard

sturdy swan
#

no i dont know

#

i just know how to make a website

#

to display the bot commands

desert marlin
#

Do we need the ownership of the server to edit our server page...I've been handling my frnd's server page till now but I can't these days...the moment I got ownership I was able to edit...the server page...is this an issue or do we need ownership to edit stuff now?

sturdy swan
#

bruh

wise mural
#

and as something a website

sturdy swan
#

xD

grim brook
#

is topgg back?

summer raptor
#

My bot got delisted from Top.GG without any explanation? Would be nice to know especially since it was exactly a week after I bought a front page ad hmmm

modest lake
#

heyy i need invite manager bot

desert marlin
summer raptor
#

Is there someone I can contact to know more about why, and how I could get it relisted, my users can't vote

sturdy swan
#

@long ferry One question, I have placed an invitation from a support server of my bot, but now the invitation has changed, but it remained on the top.gg page, how do I change it?

desert marlin
#

Edit while being admin

wise mural
modest lake
sturdy swan
long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

obsidian locust
summer raptor
long ferry
#

Read pins

sturdy swan
#

aurel

#

how i contact a staff

summer raptor
# long ferry Read pins

dblstatistics says the bot is delisted officially, won't show up in search results, my users can't vote, seems like every other bot is fine

modest lake
long ferry
#

Again read pins

sturdy swan
#

oof

#

ok

#

The website has a few issues at the moment, the team is already aware and looking into it?

long ferry
#

You still have 4 active bots @summer raptor

summer raptor
#

Oh

long ferry
#

All on site, read pins regarding not showing up in search

summer raptor
#

Just came back

obsidian locust
summer raptor
#

Wasn't showing up in any of its categories either

#

Sorry to bother you, looks like it's resolved

grim brook
#

topgg Analytics down?

obsidian locust
#

it's working on the auctions system

solar kite
obsidian locust
#

ah yes

grim brook
#

bruh my bot only got 14 servers from 1.2k impressions

#

is that good or bad

obsidian locust
#

good

#

i have 200 servs for 10k impressions

obsidian locust
sturdy swan
quartz willow
#

should be working now

sturdy swan
#

it works

pine bay
#

Do you have to use inline css for the bots description?
Can't get internal css to work

long ferry
#

you should be able to use css using style tags

pine bay
#

I can't get it to work

long ferry
#

you might have an issue with your css then

pine bay
#

Well it works on my website so idk why it shouldn't here, I will try something.

torn saffron
#

olalal

ruby helm
#

I get an error 500 trying to edit my bot (HaGaon HaMachane)

lucid siren
#

@long ferry

pine bay
#

Still can't get the internal css to work

sturdy swan
#

It's normal ?

#

The bot was added in #logs

#

ping when answer

cobalt sleet
sudden spoke
#

This is bad for business.

cobalt sleet
sturdy swan
pure seal
#

Wow

cobalt sleet
pure seal
#

How do I show servers?

tired spindle
#

Is there a estimated time till my bot gets reviewed?

#

Like on the website

green haven
#

How do I access the setting of apollo

desert marlin
#

I can't access my server page...with the alt admin ID

cobalt sleet
cobalt sleet
pure seal
sturdy swan
cobalt sleet
#

It might not appear on your profile since it's not approved. I'm not sure. I just checked your submission and I can confirm it's in the queue so no worries.

sturdy swan
#

Can any moderator or administrator help me?

#

Nobody helps

cobalt sleet
#

What's your problem @sturdy swan?

sturdy swan
#

I am the owner of the bot in discord

cobalt sleet
#

Isn't this more of a question for Discord support?

#

Or do you mean you transferred your bot page on top.gg to your suspended account?

sick compass
cobalt sleet
sick compass
#

Btw can someone explain what shards are

cobalt sleet
pure seal
cobalt sleet
#

The code is pretty self explanatory if you understand JS.

sturdy swan
#

@somber parcel can i dm you?

pure seal
#

I will follow step by step

#

I just want to understand how and where I do it

sturdy swan
#

Why my bot is not coming in search when I search my bot and nothing shows

grand ravine
#

Was it just approved?

icy musk
#

How can I remove my server counter?

sick compass
#

all of the code is given to you lol

pure seal
#

Mas eu não uso esse tipo de linguagem

sturdy swan
#

Hey, I have a problem, my bot has a rating of 2.7, with 3 reviews
But I only see two. Why is that?

#

are you still able to get the bot developer badge

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Yes, its my bot.

keen sand
sick haven
#

how do i edit my bot description? The edit button is gone 👀

#

nvm can just type /edit onto the url

#

still though fyi, the button is gone

cobalt sleet
sick haven
long ferry
#

you should see EDIT and Report bot

sick haven
#

I have, look at the image

long ferry
#

oh rip

#

yeah add edit to it

sick haven
#

yep, thanks

grim brook
#

does this mean clicks and views per day

#

or like every year

long ferry
#

#auctions-support

wise mural
#

ñ

sturdy swan
#

why are medal positions announced in top.gg lol

deep badger
#

why can't I reply to reviews?

mint wadi
#

give it time

deep badger
#

kk

#

thank you

mint wadi
icy musk
#

How can I reset my bot server counter back to N/A

cosmic tapir
#

How long does it take to be accepted into top.gg and get my dev role?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

finite pagoda
#

Apparently I finally created my own discord bot

#

I already made my bot

sturdy swan
#

Need help making a bot

#

or need someone to make one…for a good use. DM me please

raven panther
#

How would I modify this RegEx so that it will only capture if the full parameter is matched instead of just part of it?

wary lichen
raven panther
#

Ah my apologies!

sturdy swan
#

Here

#

When will my bot be approved or declined?

real laurel
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

.,.

#

Oh ok ty

broken brook
#

Is there no way to delete a server from the servers list?

real laurel
#

kick dsl bot

broken brook
#

and how long does it take to update

#

The bot is kicked but I can still see the server

zinc oracle
broken brook
#

Yes I can see the server on the user's profile

#

Aurel said it's a known site bug though

zinc oracle
#

thats not really seen by users, so it shouldnt be an issue.
just delete the invite so no users can join, and it should be fine

broken brook
#

It is seen by users

#

It's another person's server, not mine

zinc oracle
#

your telling me people regularly go to their top.gg profile?
I dont think thats common

broken brook
#

When they're trying to harass an user - yes

zinc oracle
#

ah, delete the invite to the server, no one will be able to join.

cosmic cave
#

@pliant mauve

broken brook
#

Yeah the person has notified the server admins since he left ages ago and doesn't have perms anymore

#

so it's a waiting game now

opaque zodiac
#

Usually how long does a bot be reviewed?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

Pls fish

long ferry
#

-botcommands

wild stoneBOT
#

Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

sturdy swan
#

Pls fish

long ferry
#

Read above

hollow onyx
sturdy swan
#

Pls bJ max

zinc oracle
zinc oracle
long ferry
wild stoneBOT
#

@sturdy swan

Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

long ferry
#

Caching

zinc oracle
# hollow onyx rly

thats a different bot, the bot in the screenshot is 858435143521271838

zinc oracle
hollow onyx
#

ok let me fix that

#

ok i use my bot invite link and its works

zinc oracle
#

thats not whats going on, your bot isnt approved by top.gg, so people on your bot page cannot invite using that.

cosmic tapir
#

How do i get a GitHub Feed for my discord?

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

cosmic tapir
real laurel
#

google "github discord webhook"

#

there you go 🙏

cosmic tapir
real laurel
#

google's your best friend

#

we can't help you with that here

cosmic tapir
real laurel
#

you cant anymore

cosmic tapir
#

F

#

What badges can you get?

cosmic tapir
real laurel
shrewd glen
#

how i can verified my bot?

fervent linden
#

I tried from 4 different browsers

real laurel
#

works fine for me

fervent linden
#

but it didn't worked

fervent linden
sturdy swan
#

How does it benefit a bot if they vote for it?

grand ravine
#

It moves up in the list and you earn credits

echo gyro
sturdy swan
#

How do you close a ticket with Oreo

grand ravine
#

Wrong server to ask

lost flame
#

I’m having the same issue where I keep timing out on the authorization screen, is there something I may doing wrong? I’ve tried on both my laptop and phone

sturdy swan
#

I can't regain access because I no longer have access to that account

lyric reef
#

Why does it shows 404 forbidden when I submit my bot

#

;-;

#

But it's visible on my profile but if I click on it

#

Again 203 forbidden

echo gyro
#

Because your bot not approvded

lyric reef
#

I am still waiting

lyric reef
#

Now is it gone?

echo gyro
#

Send screenshot

lyric reef
#

Yup

#

;-;

#

Send the link

#

I will paste the Clint id of my bot and test it

sturdy swan
#

That sus

lyric reef
echo gyro
#

?

lyric reef
#

Yup + even when I click view

echo gyro
#

That's because your bot not approved

lyric reef
#

Okay

#

Ty

echo gyro
#

np

lyric reef
#

-upto

echo gyro
vast vortex
#

how to verify bot

cloud cloud
vast vortex
#

?

pliant mauve
vast vortex
pliant mauve
#

Waiting time can take up to 1 week or more.

lost flame
#

I've been getting this error for a couple of hours now, is there something I can do on my end to fix it?

cosmic cave
lost flame
blissful ice
#

Is there a channel or something where I can advertise my bots top.gg page.

mystic island
#

Why is my bot not aprovved yet :\

blissful ice
mystic island
blissful ice
#

Yeah you have to wait about 1 and a half weeks for it to be reviewed.

mystic island
#

Nice that it will take time my bot is crashing already

blissful ice
#

No

mystic island
blissful ice
#

Now you just wait

hard field
#

This is like the worst once you deny for a lingle command thne again for another then my bot offline,thats my bad and now this???????? LIKE BRUH I CANT ENTER TO NEXT LINK DA F?????????????

#

SERIOUSLY?

radiant bramble
#

You have some spelling mistakes and if u delete ur frst thing then if ur bot will accepted... @hard field atx_waahhh

#

And also dont give those - - - - - - @hard field

hard field
#

Oh

radiant bramble
#

Main reason is u use - - - - - - those things

hard field
#

But ok ig

radiant bramble
hard field
#

This fine?

radiant bramble
#

U can delete dot and replace, @hard field

simple flare
#

anyone else keep getting 504 errors?

radiant bramble
simple flare
#

Oh ok thanks!

radiant bramble
#

Wlcm

hard field
wheat tangle
radiant bramble
#

Yeah it will fine..

simple flare
#

O ok good to know

wheat tangle
#

yesS?

simple flare
#

Wasn't sure if it was on my end or not

#

Just want to vote for a bot to unlock its features but I can't access the site :(

wheat tangle
#

rip i click my bot and it deleted

radiant bramble
radiant bramble
simple flare
#

Ahh it's not for a bot that I made haha

radiant bramble
#

Submit it again pepowot oldEyes

#

@wheat tangle

simple flare
radiant bramble
#

Lol ik

rocky zenith
#

how do i show server count of my bot instead of N/A?

mystic island
pliant mauve
pliant mauve
mystic island
mystic island
pliant mauve
#

Please dont misinform them

hard field
mystic island
mystic island
hard field
mystic island
#

yEs

alpine oyster
#

at that place its for md or html

mystic island
#

My whole bot description was this is a multipurpose bot :\ how do I change it

mystic island
hard field
mystic island
hard field
mystic island
hard field
#

ofc then

mystic island
#

._.

hard field
#

you have to login and check

#

if its not there

mystic island
#

._.

hard field
#

then it got denied

#

you have to add again

mystic island
hard field
#

auth with discord

mystic island
hard field
hard field
mystic island
hard field
#

lol BYe

alpine oyster
# hard field how

its like md like

# TITLE
## HERE IS COMMANDS
> YOUR COMMANDS
> YOUR COMMANDS
#

ITS JUST FOR DEMo

#

there is a lot stuff u can do

#

or u can also use Css and HTML

hard field
#

Ok more stuff for me to learn now

mystic island
#

It's optional to add long description right

hardy wigeon
sturdy swan
#

support

#

I need support

pliant mauve
#

How can I help you?

sturdy swan
#

what is the minimum commands requirement

#

for a bot?

#

like my bot has 3 commands

#

c!ping

pliant mauve
#

none

sturdy swan
#

c!help

pliant mauve
#

A bot can be approved even with just one command

sturdy swan
#

Oh!

#

nice!

#

be ready for a blaster bot for giveaways!

#

@pliant mauve

#

can u add me? ❤️

pliant mauve
#

Please move over to #general if you no longer need support.

lyric reef
#

-auction

modern forum
#

I applied for auctions around 2 weeks ago. Still no results

lyric reef
#

Can you bring any future updates about the quieu

weary goblet
#

When I type -botinfo over here #commands It doesn't show me where to vote!!

mortal wing
sturdy swan
#

Whet is sit support channel ?

mortal wing
#

?

sturdy swan
#

is there any bot which deletes all the messages send by humans every 60seconds in a specific channel only

sturdy swan
#

I there is site-support/site-bug report channel ?

cobalt sleet
sturdy swan
#

Ok

cobalt sleet
#

Please check your issue doesn't already exist

wind crypt
#

Just make one @sturdy swan

sturdy swan
mortal wing
#

That isn’t an issue

#

Refresh

#

Or try a different browser

cunning vortex
#

Your bot @Maddy! was declined by reviewer iara.
Reason: Some of your bot's features require the bot itself to have the ADMINISTRATOR permission. NO bot requires administrator permissions to function. Please only require the permissions your bot truly needs.
If you would like to dispute your decline, please DM iara.

#

I got his message from @hidden root

#

but my bot is moderation bot

#

so it needs admin

#

what can i do now?

#

pls help

spiral frigate
#

no bots need admin perms

#

u can just add the permissions ur bot needs

#

like ban etc

sturdy swan
spiral cedar
#

i need to readem my kit in rust but i dont see the disc bot that i need to pm to please help thanks

mortal wing
# cunning vortex but my bot is moderation bot

As an example let’s say you have a kick command, and that command requires your bot to have administrator to function, that’s where your bot gets declined you can fix it by making your bot instead of asking for administrator to ask for KICK_MEMBERS permission

keen zealot
#

bad gateway error :/

tall ore
#

I am getting 503 error

keen zealot
#

502 for me

tall ore
#

sry 502

#

for me

upbeat geyser
pliant mauve
#

Please read pins

upbeat geyser
#

oh okay

keen zealot
#

ok

#

i switched the bot description from html to md and the most recent announcement got deleted :/

autumn spear
mortal wing
#

Pins

cunning vortex
#

so now
How do i reapply?

mortal wing
#

You just add your bot again

random nebula
#

Does this have raids where Like I friend you and you invite or no

mortal wing
#

no?

random nebula
#

Ok I’m trying to get better Pokémon

mortal wing
#

this isnt the server for that

sand pawn
#

Help! When will be my bot approved? The Minister

pliant mauve
sand pawn
pliant mauve
#

no problem

sharp rover
#

Anyone know how to add my bot in top.gg

wet marsh
#

Is the website of top.gg overloaded?The response time is really slow and most of the time i get errror504/505

hardy wigeon
hardy wigeon
sharp rover
pastel solar
#

When

tranquil rain
#

Actually My Bot got verified on top.gg and then i changed the name of the bot . Now the new name is not being shown on top.gg what should i do?

hardy wigeon
#

Refresh data

urban fulcrum
#

Helli

tranquil rain
bold warren
#

How do I remove someone from creator role

#

They are the ex admins and I don't want them now as creators

sturdy swan
#

I have a question I accidentally reported one review from top.gg (from my bot) what should I do now

wild lava
#

yeah this makes sense, its optional but will not let me submit. this is a server submission btw

hardy wigeon
hardy wigeon
wild lava
#

when I filled both out and met the requirements it would not let me submit and gave an error

hardy wigeon
#

What error?

wild lava
hardy wigeon
#

That means your description didn't meet the minimum character requirement

wild lava
#

but it did, it said have a longer description than 300 characters and I met that

zinc oracle
#

Not counting spaces right?
We don't count spaces.

Anywhere else you may have not filled out properly?

wild lava
#

Correct. Nothing else on the form was red or gave any error so I dont think so

zinc oracle
#

Well, try refreshing and trying from the beginning I guess.

tiny copper
sturdy swan
lone anvil
#

it shouldnt, that was cleared up

#

seems to work fine for me VLDhmmGe

sturdy swan
#

It’s when ever u try to authorize the bot to view ur account etc

lone anvil
#

also seems to work just fine for me Thonk

#

can you give me the URL you're getting this on?

sturdy swan
#

how to make a command accessible to voters only in discord.py??

wild stoneBOT
#

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

lone anvil
#

That's a strange bug

#

Is that your first time using Top.gg?

sturdy swan
#

Ya

lone anvil
#

I wonder if that's an issue for new users only

#

I'll contact the dev team to take a look at it

sturdy swan
#

Ok thx

shy carbon
#

need help

#

In my profile someone has added my id as a bot owner

#

but its not my bot

#

how do i remove my self?

#

this aint my bot

hardy wigeon
#

if somebody has added you as a owner you can simply delete the bot

mortal wing
fading barn
#

Hey, for some reason, I am unable to post reviews for any bot. Is this a common issue?

mental gate
#

i have a question

#

i have enabled nsfw for nsfw commands still bot declined why so ?

hardy wigeon
#

Your command violates discord tos

mental gate
hardy wigeon
#

Thats not the reason why your bot has been declined

mental gate
#

see

hardy wigeon
#

Ya so read it properly

sturdy swan
#

Nsfw photos of minors is more then just discord tos it’s also against the law

hardy wigeon
#

It is not saying that it send images in non-nsfw channels

mental gate
#

i can show u

hardy wigeon
#

It is saying this command produces nsfw images that violates tos

hardy wigeon
mental gate
mental gate
mental gate
hardy wigeon
mental gate
#

f

mental gate
#

@real laurel

sturdy swan
# mental gate f

I think it’s saying it got denied because it sends photos that discord doesn’t allow ANYWHERE including nsfw

hardy wigeon
#

ya

sturdy swan
#

Basically no cp

hardy wigeon
#

Bruh

mental gate
#

read t and c

hardy wigeon
#

Nsfw images of Minors are not allowed

#

No matter it is nsfw channel or not

sturdy swan
#

No you can’t break laws in there

real laurel
#

Your bot posted NSFW of minors. What is there to argue about that?

hardy wigeon
#

he isn't understanding

#

:/

shy carbon
#

u cant

jovial bridge
#

minor = who is below 18 = child

real laurel
#

Can you not try to justify child pornography?
@shy carbon

hot totem
#

lmao

mental gate
hot totem
#

hmm

sturdy swan
#

@mental gate your bot sent nsfw images of minors, not an issue with it being locked to nsfw channels

versed kiln
#

Hi I wanted to tell you that I have been banned from discord for no valid reason, however, my 1Z1 bot is now nobody's and I want to pass it to my account is it possible?

sage nebula
#

Are there any problems with the site host at the moment?

wintry knoll
green flame
#

The full logo one is from top.gg and the partial one is the original. Why does the top.gg one have a grey line type thing on the top part of the logo? And is there something I can do to the logo to fix that?

wintry knoll
sturdy swan
#

How can I add my server to top.ggde discord servers?

#

I want to add my own server.

#

How can I do it?

wintry knoll
sturdy swan
#

@real laurel

sturdy swan
green flame
#

You shouldn't tag mods unnecessarily

forest sable
#

are the job listings full time or part time too?

wintry knoll
forest sable
#

`Up to four interviews with different team members`

#

i dont think this is for part time lolol

#

but id be interested in part time if thats available

sturdy swan
#

@limpid shadow My Bot Is Working 100% working an after approved your staff deleted it and said it dont work

#

i want justice

#

i am waitng from 3 week

long ferry
#

Dm the reviewer @sturdy swan

sturdy swan
#

@wintry knoll kindly forward me the link for adding server to the website

long ferry
#

Your bot was accidentally approved

sturdy swan
#

so how is saying wont work

long ferry
#

Again DM the Reviewer or even the Moderator who deleted it

#

-declinedbot

wild stoneBOT
#

Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

round rune
#

Does the bot have to be in English?

mortal wing
round rune
#

Okay Thanks

sturdy swan
gusty vortex
sturdy swan
#

1-2 week

long ferry
#

Please be patient, thank you

sturdy swan
long ferry
#

Does not matter, just be patient as the bot was deleted recently. Please respect that staff might not respond at first as we have other things to do in our life apart from top.gg, thank you.

sturdy swan
#

My top.gg site is not opening :(

obsidian locust
#

same error

#

another ddos ?

sturdy swan
rancid raven
#

thought it was just me

sturdy swan
#

My problem was whenever I tried to login though

rancid raven
#

i'm just trying to access the site

merry sandal
#

site is not opening

rancid raven
#

it was happening last night aswell

merry sandal
#

try clearing cookies

#

it worked when I did

rancid raven
merry sandal
#

no problem :)

bright crystal
#

@real laurel

real laurel
#

is me

deep badger
#

uhm

sturdy swan
#

How do I transfer bot page ownership? My main account got suspended.

hardy wigeon
sturdy swan
#

sadge

mortal wing
deep badger
#

this came when I tried to reply to a review

mortal wing
#

which means you tried to reply to someone but that reply counted as a review

deep badger
#

ah okay

mortal wing
#

yea exactly

green flame
#

That's a known bug. Avoid replying to any reviews for now. Wait for an hour or two until you see your reply (cache) and then delete it to restore your rating @deep badger

pliant shadow
#

How do I make my bot sends a message when it joins a guild? (discord.js)

pliant mauve
pliant shadow
#

k thx

sturdy swan
#

How do I transfer bot page ownership? My main account got suspended.

kind eagle
mortal wing
sturdy swan
#

ok

tall viper
#

anyone else having this issue? it happens whenever i try to edit my bot on the top.gg website

carmine frigate
#

How i put someone as co owner?

pliant shadow
carmine frigate
#

Ik but where, i cant find it lol

pliant shadow
carmine frigate
#

i have

#

My bot got accepted yesterday

pliant shadow
#

wait imma capture a pic

#

@carmine frigate

carmine frigate
#

ye

zinc tangle
#

why is this in my bot preview

pliant shadow
#

idk normal stuff

#

@carmine frigate oof

#

you can't

tranquil rain
#

I need help Today someone got my token and then i changed my token and now when im using my music bot it isn't playing and i want to change the bot but 1-2 days ago my bot got approved on top.gg what should i do? now ;<

pliant shadow
lilac notch
#

Hello and do not be bored, please confirm my robot** Hilda **

tranquil rain
mortal wing
pliant shadow
#

not token error

lilac notch
wintry knoll
mortal wing
pliant shadow
#

unless if some package is based on token

#

(basically no)

mortal wing
wintry knoll
tranquil rain
tranquil rain
#

okai

#

go ahead

pliant shadow
#

so

#

you can't

#

;-;

#

so yeah don't leak your token

tranquil rain
pliant shadow
#

lol

rustic needle
zinc tangle
mortal wing
rustic needle
#

oh on preview? okok

lyric reef
#

-auction

#

Pls execute this command for me

real laurel
#

-auctions

wild stoneBOT
sturdy swan
#

s

wintry knoll
#

u
s

mint schooner
#

📮

ashen sail
#

How do you cashout Vote Credits to PayPal?

wintry knoll
#

u cant they are not actual money/currency

#

ma man thought he got free money

long ferry
wild stoneBOT
#

@ashen sail

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

cosmic tapir
#

How long does it take to get accepted into staff? And how long for bot accepting?

mortal walrus
cosmic tapir
mortal walrus
#

Too bad, I assure you it's there

sturdy swan
#

@somber parcel

grand ravine
#

why ping iara?

sturdy swan
plush vigil
#

theres no eta

sturdy swan
#

for not having a help command

#

but it does

sturdy swan
grand ravine
#

are you sure it's acessible with 0 permissions?

sturdy swan
grand ravine
#

did you test?

mortal walrus
#

should

sturdy swan
#

I just did

grand ravine
#

without any permission?

sturdy swan
#

Yes

#

Yes

#

as i said

plush vigil
#

does the invite you provided to top.gg have embed perms?

sturdy swan
#

i just did

sturdy swan
grand ravine
#

dot dot dot

plush vigil
#

thats prob another reason you got denied

sturdy swan
#

its got 200 commands

cosmic tapir
#

Is there any good Bot Maker out there?

sturdy swan
#

it needs admin

grand ravine
#

no it doesn't

plush vigil
#

no bot "needs" admin

sturdy swan
mortal walrus
#

@sturdy swan Your bot won't work without any perms as it needs to send embeds

swift apex
#

@sharp hedge

sturdy swan
#

its on 93 servers so its safe

mortal walrus
#

Your bot at least need send embed perm

plush vigil
#

no bot "needs" admin

sturdy swan
plush vigil
#

once again

sturdy swan
#

the bot role

#

has admin

sturdy swan
mortal walrus
#

You never need admin

sturdy swan
#

bro nvm

#

yall crazy

plush vigil
sturdy swan
#

bye

plush vigil
#

bye

mortal walrus
#

bye

grand ravine
#

see, THAT'S why I asked if you did test WITHOUT permissions

cosmic tapir
#

What is auction?

grand ravine
#

without any perm means NO explicit bot perms

mortal walrus
#

-auctions

plush vigil
mortal walrus
#

..

plush vigil
#

it says in the rules

grand ravine
#

so no admin, no manage messages, no manage channels, nothing

plush vigil
#

no bot needs admin

grand ravine
mortal walrus
grand ravine
#

you just cant require it

plush vigil
#

i got denied for it

#

awhile ago

grand ravine
#

you get denied if you ask for admin perms, not if you add it in the invite

plush vigil
#

i got denited for admin perms being on my bot sinvite

#

since its not needed

#

like 4 monthjs ago maybe more

grand ravine
#

did you have more than admin set in the invite?

#

or just admin?

plush vigil
#

just admin

#

like what the other person was saying

#

which is why i was telling them that it could be another reason they would denied

grand ravine
#

that might be the reason then, since you don't give options to the inviter except admin

#

although I've seen bots get away with it

somber parcel
grand ravine
#

I'd say that's a very gray area

plush vigil
#

well it was resolved like 4 months ago so no bigge lol

plush vigil
somber parcel
grand ravine
# somber parcel ???????

reason: help command not working
explanation: "it does work, I tested it with admin perms"
probable cause: "I tested it with admin perms"

plush vigil
round rune
#

why there is no bot accepted message in #mod-logs ?

hazy pewter
#

You have to wait for 1-2 weeks for them to approve your bot

#

@round rune

knotty dock
#

He asking there is no message of accepted bot

fierce swallow
#

how can i embed a gitbook page in my bot page

round rune
#

I think Bot Accepted message isn't sending to #mod-logs

wise mural
#

how do i get this badge

ocean forge
#

How many cash to advertise my server

fierce swallow
vital sigil
wise mural
vital sigil
#

go to disboard or anything and type "advertise" or something

ocean forge
#

;-; im not saying how to advertise

wise mural
#

.-.

ocean forge
#

Becuz i cant advertise my server i have 15 cash at topgg

vital sigil
#

lol

sturdy swan
hazy pewter
vital sigil
#

i'm stuck at 150 members

sturdy swan
hazy pewter
hazy pewter
wise mural
#

when my bot has the check sign?

sturdy swan
#

early verified developer isnt given anymore

hazy pewter
wise mural
#

thx

sturdy swan
#

not discord

hazy pewter
#

Early isnt given anymore but normal is right?

grand ravine
#

no

#

no verified badge anymore

hazy pewter
#

Oh shit

grand ravine
#

early IS the normal one, they renamed it when it became legacy

hazy pewter
#

Oh ight

#

Easy legacy badge then