support

[grim brook]

So even if I get outbid

I will still get a chance after him

Btw why do I only have $15 auction creds when I redeemed $32 in voting

@cedar wind

[daring birch]

They expire every month

[grim brook]

Oh

But I redeemed them?

[daring birch]

They expire one month after you redeem them

Sorry - rephrased

[grim brook]

Ohh

So I have to bid them

That’s dumb

[robust anvil]

heya, i was just wondered. i created a team once to test it out but is it able to remove the team or not?

[stiff sentinel]

@mint wadi

[mint wadi]

Yes?

[stiff sentinel]

My Bot is 24/7 Online

[daring birch]

If you want to dispute a decline with Pixel, feel free to dm pixel

[mint wadi]

Can we speak in DM's :>

[stiff sentinel]

Yes

[sturdy swan]

Your bot @invalid-user was declined by reviewer Goseale.
Reason: The long description on your bot's page is filled out with spam/junk to reach the 300 character minimum requirement. Please rewrite your description to include more useful information about your bot.
If you would like to dispute your decline, please DM Goseale.

[daring birch]

Mhm?

If you would like to dispute this DM @toxic zephyr

[sturdy swan]

i mean thats not disputeable because its litterally the owners fault

so

[copper monolith]

is that a bug or smth?

[daring birch]

Refresh the page

[copper monolith]

no my bot isnt approved yet

look buttons

text

[daring birch]

What are you trying to access?

[copper monolith]

hm

my old bot

it got deleted

just paining myself

[vivid oar]

so the last time i added my bot the bot dmed me bot has been added and waiting for approval
this time it didnt but just sent the msg in #logs

[daring birch]

You probably have your DMs off?

[copper monolith]

probably ur dms off

[vivid oar]

can you please review and approve my bot on top.gg, it has been like 2 weeks @daring birch

[vivid oar]

nope

[daring birch]

No, be patient

[vivid oar]

:/

[daring birch]

Watcher should DM you

[copper monolith]

wait

luca dont send dms?

[daring birch]

No, it’s changed to watcher now

[copper monolith]

oh

okay

[halcyon vessel]

Hey how do i check who have voted my bot

[daring birch]

You can use top.gg’s api for vote messages

[halcyon vessel]

Where is that

[hollow zenith]

Who is Era?

[daring birch]

You can ask in #topgg-api

[hollow zenith]

She says I copied another bot

[daring birch]

Era is @sturdy swan

[hollow zenith]

Sussy baka

[halcyon vessel]

Tell the procedure

[daring birch]

Feel free to dm them

[hollow zenith]

Ty

[daring birch]

Ask in the api channel

nw

[hollow zenith]

Your bot @invalid-user was declined by reviewer Era.
Reason: Your bot seems to be an unmodified instance of 1SHOT. We don't allow unmodified clones of other bots.
If you would like to dispute your decline, please DM Era.

Hmm

What does this even mean

[daring birch]

Feel free to dm them

[hollow zenith]

Wait

That github

[daring birch]

They can explain it, but basically it’s a copy of that open source code (1SHOT)

[hollow zenith]

Nicee

[hollow zenith]

I never even saw it

But

Seems to have a lot of cool commands

Hmm

[daring birch]

Feel free to dm them

[hollow zenith]

I did

I think we have

[daring birch]

If you would like to dispute the decline

[hollow zenith]

Different time zones

[daring birch]

If you have, wait for a reply :)

[hollow zenith]

Sure

Ty

[daring birch]

Nw

[shadow void]

Hey one of the approved bot developer was banned previously for DM advertising now the bot his approved will he still remain banned?

[daring birch]

Yes he will unless he appeals successfully

[sturdy swan]

how did he even got a bot approved while being banned?

[daring birch]

He/She can appeal to the email [e-mail]

[exotic hound]

this might be a stupid question but where can i claim credits now? i noticed the site recently had some changes

[nocturne wedge]

Hi , i wanna to know when my bot is accept ?

[daring birch]

Is it not at the place it was last time?

[daring birch]

In 2+ weeks of you submitting it

[exotic hound]

nah i cant edit my server page

[daring birch]

You can /edit to the link

[exotic hound]

there used to be an edit button im pretty sure and from there i can edit my server listing

[daring birch]

If you’re on beta

[exotic hound]

oh

[daring birch]

Yea

Should work

[exotic hound]

hmm i don't think im in beta? (sry if these are stupid questions lol) just a lil disoriented

[daring birch]

Yea no worries

[exotic hound]

ye for some reason i only have the invite and vote buttons but not edit but i swear there was an edit button previously

[daring birch]

You’re not on beta mode?

Can you still try adding the /edit at the end

e.g. https://top.gg/servers/serverID/edit

[daring birch]

Refresh the page

?

Hmm strange

So you’re not on beta

[exotic hound]

did that twice and same result

i dont think i am .. ?

where can i check if i am?

[daring birch]

Can I have ss of what you see

[exotic hound]

one sec

o wait

i just tried refreshing again and it worked

the edit page works now but im not sure how to check if im in beta

[daring birch]

Pog

Alr great!

[exotic hound]

tysm

[daring birch]

Nw

[steel plank]

@daring birch hey how much time will it take to get my bot to be reviewed?

[daring birch]

2+ weeks from you submitting it

[steel plank]

Okay

[sturdy swan]

Umm, If anyone raid or server or abuse weird stuff what we have to do? Even if we have banned him..

😅

[daring birch]

This is for top.gg support

[sturdy swan]

what can i do with vote credits

xD

[spiral folio]

(My Server + Account), I can see the server and vote

But not with any account

[daring birch]

You can use them on auctions

[daring birch]

You logged in right?

Probably a site issue then

[spiral folio]

So I signed in with this account and created the server on top.gg

[daring birch]

Probably a site issue

[spiral folio]

When I log in, the error comes when I log in with a different account

[spiral folio]

ok :(

[daring birch]

Sorry mate

[spiral folio]

Tanks!

[zinc tangle]

tank

[daring birch]

nw :)

[scarlet cobalt]

Hi

[daring birch]

Hello need help?

[scarlet cobalt]

Yes

[daring birch]

With?

[spiral folio]

Does the server have a vanity url?

[daring birch]

Yes, discord.gg/dbl

[spiral folio]

ah ok

At first I thought discord.topgg

[rain rampart]

My bot is still not reviewed

[daring birch]

It takes a while

Be patient :)

[scarlet cobalt]

I have a question does your bot have a translator?

[daring birch]

This is only for top.gg support

[spiral folio]

You have to think that maybe every 10 minutes one sinks ...

[rain rampart]

Its already 2 weeks

[daring birch]

It may take some more time

[scarlet cobalt]

does your bot have a translator?

[spiral folio]

not here pls

[daring birch]

That’s not support related

[mortal wing]

2 + weeks

[scarlet cobalt]

And where?

[daring birch]

If you want to talk, free to chat in #general :)

no worries

[sturdy swan]

Hello Ive Been Waiting For Over A Month For One Of My Bots To Get Verified But Still Its Waiting For Approval

[daring birch]

You have to be patient

[mortal wing]

its been 1 week

just be patient

[sturdy swan]

is there anything i could do ?

[subtle ridge]

I am trying to upload my server on the website but it is continuously asking for an invite link and when i am inserting it, it is still having problems. Can anyone please help me?

[sturdy swan]

ok sorry

[mortal wing]

yes, be patient

[daring birch]

You can’t except to wait

Don’t worry about it :)

[sturdy swan]

thanks alot

[daring birch]

It has to be a permanent invite link to the server

[subtle ridge]

k I'll try again

[daring birch]

Is it a permenant invite?

[subtle ridge]

yes, i have tried multiple times

[daring birch]

Hmm what error is going on?

[daring birch]

Well does the link contain only letters on the QWERTY keyboard?

[grim bison]

I'm having troubles receiving my rewards when voting

[mortal wing]

This is top.gg support

[grim bison]

P2 said I must come here

[subtle ridge]

no

[mortal wing]

You clicked the wrong link

[daring birch]

That’s the issue then

That’s the meaning

The invite link should be like 1ABCD1 for example

[subtle ridge]

how do i get a link like that then?

[daring birch]

@subtle ridge

You pick either

[subtle ridge]

ah okay wait let me try

[daring birch]

Yep

[daring birch]

Yep

Try now

[subtle ridge]

its still not working

[daring birch]

You still get the same error?

[subtle ridge]

yep

[mortal wing]

can you send me your invite link?

in dms

[subtle ridge]

k

[mortal wing]

or send a screenshot

of what you do

[buoyant lichen]

i am not able to vote the bot

see this

[sturdy swan]

WHY DOESNT MY PAGE SAVE AFTER EDITING

[buoyant lichen]

i guess changing the pattern of voting made some glitches

#site-status message

it's not resolved

[buoyant lichen]

this is message link

[subtle ridge]

its still not accepting the link

[buoyant lichen]

@mortal wing

help

[daring birch]

Known site issue

[buoyant lichen]

the voting option is not appearing

i can't vote now

why

help

@daring birch @mortal wing help

[near shore]

hi

<@&304313580025544704>

[tacit zodiac]

-atmods

[wild stone]

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

• Raids / Multiple members mass spamming.
• Severe disruption of Discord's ToS (NSFW content, etc)
• Anything that requires more than 2 moderators to handle.

[kindred birch]

Lol

[near shore]

how i can do the embed in top gg

[buoyant lichen]

pls help

[copper monolith]

whats problem of webhooks?

[buoyant lichen]

u mod?

[copper monolith]

:/

[near shore]

no

[buoyant lichen]

the voting option is not appearing
i can't vote now
why
help

help me

[subtle ridge]

should i just give up?

Okay i give up

tysm @daring birch and @mortal wing for all your efforts of trying to help me!

[mortal wing]

i helped you

did it work

[subtle ridge]

noo

[mortal wing]

let me see what you did

send me a screenshot

[subtle ridge]

k

[limber jolt]

I don't seem to have access to edit my server on top.gg, is that normal with the recent updates or is something wrong?

[subtle ridge]

I FINALLY DID IT

TYSMMMM

[daring birch]

Congrats

[subtle ridge]

TYYY

[limber jolt]

Was there an announcement about this, if there was can someone link it? Because I'm really confused

[delicate cargo]

@pliant mauve Your bot @Supra was declined by reviewer cosmic.
Reason: Your bot doesn't have a (working) help command or obvious point of entry. Please make sure your bot has a help command or has an explanation in the bot description.
If you would like to dispute your decline, please DM cosmic.
\\\\\\\\\\\\\\\\\\\\
it works at 4 o'clock the server had an interruption and so the bot works !!!!!
https://cdn.discordapp.com/attachments/842761906125144064/866261936931864626/unknown.png

[pliant mauve]

Let's discuss in dms :)

[delicate cargo]

ok

[hasty path]

do you guys know how to make auto nickname change on member join event in discord.py ???
like i want to make the name clear like if my name is in diffrent font like : ! 𝙃𝙪𝙢𝙥𝙩𝙮 𝙊𝙥 i want to make it automatically chaneg to humpty op

[daring birch]

This is only for top.gg support

you should probably ask in discord.gg/dpy

[wild zenith]

@daring birch you said that its a known issue with bots and servers not appearing?

[daring birch]

Yea, people are getting 403’s

[wild zenith]

alright thank you ❤️

[daring birch]

When trying to view their server/bot sometimes

No worries

[sturdy swan]

@wild zenith

[wild zenith]

alright ❤️

[sturdy swan]

see this

this is link

[wild zenith]

you do not have to ping me every message btw

[sturdy swan]

of bot

ok

this come

when i click it :/

[wild zenith]

so from what im told, its a known issue with the site devs, theres nothing you can currently do.
you will just have to wait until the issue has been fixed,
but dont worry, your bot has not been deleted, and is still in queue waiting to be tested

[sturdy swan]

ok

but can u plz try

i just maded it newly

[wild zenith]

try what?

[sturdy swan]

add me as friend

i just want it to 100+ servers

i maded it 1 month ago

[wild zenith]

i cannot review your bot, it must wait through queue until its picked up by a reviewer

[sturdy swan]

ok

[misty rivet]

are u signed into the correct account

[sturdy swan]

Yea

This account

[misty rivet]

then i cant help u back to @wild zenith

[quasi crest]

A while ago someone left a 1 star review on our bot saying they could not add it because it was not verified. Since then the bot has been verified but the review is still there. Is there any way of getting this removed?

[daring birch]

You can flag it and then a moderator would remove it

If it violates the report guidelines

[sturdy swan]

if someone knows the issue dm me :/

[quasi crest]

We did about a month ago

[tulip dock]

How do I publish a server?

[daring birch]

Alr be patient :)

[wild zenith]

please read this message i sent
#support message

[sturdy swan]

ok

[wild zenith]

https://top.gg/servers/new

[sturdy swan]

ok

[daring birch]

Adding onto that, invite @small lantern bot

[cunning sparrow]

How can I add/remove developers from my bot?

[daring birch]

You can’t add co-owners anymore

[cunning sparrow]

remove?

[daring birch]

You can’t remove them either I believe

[cunning sparrow]

The co-owner which I have now, He has left discord and deleted his id. Now it doesn't look good in my bot page. 😦

[cunning vortex]

Hi there
I added my bot to top.gg recently
And I have got rapid growth from top.gg
My bot has been added to 250 servers in just 1 day and when I applied for verification they said they have noticed suspicious growth
But the bot is currently in trending bots
But its losing votes and it is getting less stars so it got vanished from the trending bots section
And people started writing reviews saying that they are not able to add it
and when I tried to reply to the messages as the bot owner, I am not able to do it
Whenever I click the reply button and write and then click submit, its not getting submitted
People are not able to see it and even I can't see the message
Can you pls help me with this?

[ember seal]

im probably blind, but how do you delete a server from the list?

[shell gale]

hey ive just had my bot approved onto top.gg however the bot's pfp isnt loading. it was like that before it was approved but i tohught it would fix after. however loads of my friends are telling me that the bots' pfp isnt on the page

it also sometimes shows the top.gg icon with crosses for eyes

any help on how to fix this would be appreciated

[wild zenith]

refresh data under creator controls updates the pfp
have you tried it? if it still does not work, then it may just be a simple issue retrieving the image from discords api
https://i.imgur.com/ciNIWWm.png

[shell gale]

ah alright

[agile breach]

Aproved bots aren't added to the server ?

[wild zenith]

bots are no longer added to the server

[cunning vortex]

Can I get a reply for my query pls?

[ionic thicket]

web devs know this at the moment and will be fixed in the following weeks

[wild zenith]

we cannot do anything about discord flagging your bot for suspicious growth,
however, you can flag reviews and they will be reviewed by a site moderator.
as for the reply button, that is currently an issue with the site and will get fixed

[ionic thicket]

I mean "reply" part

[cunning vortex]

ok
thank you guys

[ionic thicket]

you're welcome

[jovial bridge]

Needs fix in the count lmao

[humble eagle]

@tacit zodiac 🤔

[ionic thicket]

lol wtf

[tacit zodiac]

Hmm?

Can i get the bot ID?

[ionic thicket]

667795349817262120

[spiral frigate]

imagine if he/she just inspect element it

:KEKA:

[humble eagle]

https://dblstatistics.com/bot/667795349817262120

[spiral frigate]

oh ye its real

that number is over the population of humanity

[tacit zodiac]

ty

[vocal lodge]

mee6

[sturdy swan]

Guys how can I dm era bc my calculator command was working fine

[vocal lodge]

what

[sturdy swan]

Your bot @restive monolith was declined by reviewer Era.
Reason: Your bot's !calculate command can be used to crash/restart your bot. Please fix, or remove this command entirely before resubmitting.
Due to this, your bot went offline during testing and became unresponsive.
If you would like to dispute your decline, please DM Era.

[vocal lodge]

send calculate code

to dm

[sturdy swan]

Ok

[ember seal]

how do you delete a server from the list?

[quaint swallow]

Can i report someone for advertise in dm with his bot?

[wintry oriole]

my bots page was set to force dark mode on, this is being ignored now, what changed?

my setting was removed

[sturdy swan]

Ya

Report the bot on top.gg, and also report it to discord

[wintry oriole]

hmm it's ignored

anyone else have this problem? my page looks like ass in white

is it really? doesn't seem very ....dark

[next kestrel]

is there a way to remove myself from the creators section for a server?

[sturdy swan]

hi

guys

dos top.gg check raid things also like bot will raid a server ??

[tawny bobcat]

How long can it take to get my bot on top.gg? It now says "your bot is being reviewed", for already 1-2 week(s)

[ionic thicket]

huh?

[toxic stirrup]

Hey im new need help

[quaint swallow]

Where can i report him on discord?

[limpid fractal]

top.gg isn't a raid protection service, its just here to list bots/servers

[crude zodiac]

Are there currently problems with the api? I sometimes get a cloudflare error page 504, but not every time. Also, it works on one server rn, but on another it doesn't.

@sturdy swan Maybe you know better

[next kestrel]

facing the same

[maiden field]

why does it say that

[vocal lodge]

why not

[sturdy swan]

ok thanx

[cold wind]

Yo Reviewers... anyone know why other bots that were added after mine are getting reviewed, but mine isnt? Is the queue like divided up to certain reviewers, and mine just isn't reviewing rn?

[long ferry]

read the pinned messages

[cold wind]

👀

I don't see the answer to my question, but it's all g

[mental minnow]

lol

[long ferry]

yeah am bit confused aswell, we had a pinned message regarding that exact question

[solid iron]

bot page theme forcing doesn't seem to work

i forced dark theme and it's still white ;;(

[coarse python]

My vote page is just freezing here like this whenever I open it or for any bot ,what to do ;-;

[weary minnow]

voting on mobile still broken?

[coarse python]

@weary minnow ye

what to do

[frosty marlin]

ok

[frosty marlin]

I think you should try opening it in desktop site

[coarse python]

[frosty marlin]

then try and vote

[coarse python]

did

[frosty marlin]

wtf

[coarse python]

same problem

wait lemme check again

[frosty marlin]

just get a new pc

[coarse python]

gib money

[steady finch]

@coarse python try clearing your cache

[coarse python]

of ?

dc?

[steady finch]

Of top.gg

[frosty marlin]

oh hell no

[coarse python]

...

[coarse python]

I cleared chache of dc

lemme check where is top.gg

[frosty marlin]

-_-

[coarse python]

I don't know how to clear chache of sites

[frosty marlin]

Lol

[steady finch]

-support

[wild stone]

@frosty marlin

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[coarse python]

as I know of apps

🚶

[steady finch]

Can you try another browser?

[coarse python]

did with chrome

same prob

[frosty marlin]

I just said Lol

[frosty marlin]

restarted device?

[steady finch]

I tried voting a bot on my phone it worked, it might be cache, so go to your chrome settings and search for cache, and clear them. And then try again.

[sturdy swan]

no just i thoght that if they check it i can prove that adding my bot is not a risk 🙂

[coarse python]

ye

[coarse python]

I cleared and reset that site

still

ded

[sturdy swan]

https://top.gg/servers/781907070890278912

why does my severs page show as forbidden?

[steady finch]

@coarse python Try voting another bot?

[frosty marlin]

wtf you tried literally everything

[coarse python]

same

[steady finch]

Let me check for you

[coarse python]

ye cause I also a human

[solid iron]

any chance of getting this fixed?

[coarse python]

having small brain

[steady finch]

@sturdy swan done use beta

[sturdy swan]

voting and everything else works

[frosty marlin]

I meant that you tried everything but it didn't work

[sturdy swan]

it won't show on non-beta?

[steady finch]

This is known issue

[coarse python]

idk it's glitch specially for me or what?

[steady finch]

Don't use beta*

[sturdy swan]

i am not using beta

[frosty marlin]

idk

[sturdy swan]

and its not showing

[coarse python]

[coarse python]

I think I need to reset my whole device

[sturdy swan]

sane without beta

[steady finch]

I don't think it's your device issue

[coarse python]

then .

[steady finch]

@sturdy swan One second.

[sturdy swan]

how do i get out of beta

ugh

[clever hamlet]

I have been putting my bot on top.gg for a while now and it has been in the approval process for some time but it has not yet been approved.

My bot is called: PROFETA BOT #2116, and I would like it to be approved soon.

Thank you

[sturdy swan]

yup same for non-beta

[coarse python]

same on other bots

[steady finch]

@sturdy swan Alright, I will report the issue to the team

[cobalt sleet]

You added on July 12th. Waiting times on queue are 2 weeks or more.

[hollow ibex]

can I claim my vote credits by Pix?

[sturdy swan]

thank you

[clever hamlet]

Ok

[steady finch]

Can you try another browser? For example Opera?

[coarse python]

uhh I have to download that

I tried on chrome

[steady finch]

Uhh that's weird.

[coarse python]

wait lemme try in opera

I gonna try everything

[sturdy swan]

when I put this settings it tells me "Your form contained some validation errors"

[clever hamlet]

I put my server on top.gg I see it, but when I send the link to my friends they are written: "error 104" and I don't understand why.

My server is called: SERVER PROFETTOSO™

[prisma charm]

Why does my server have me and another person listed as the creator?

[clever hamlet]

emmm

i don't know

[sturdy swan]

/ban discord † MoeinXM#9090

[vestal jasper]

lmao, sure u didn't add another owner?

[clever hamlet]

SERVER PROFETTOSO™️

[clever hamlet]

nope

[prisma charm]

I don’t even know how to do that with a server

[vestal jasper]

.

[vestal jasper]

dm me the link

[clever hamlet]

ok

[coarse python]

you know what ?

I did in opera

and it happened

[steady finch]

Still same issue?

[coarse python]

no

in opera

it's working good

[steady finch]

That's great!

[clever hamlet]

now...

[prisma charm]

I don't see anywhere to change the owners of a server

[heavy sequoia]

Do u know who the other "owner" is?

[prisma charm]

They’re one of the admins in the server, but I never added them

[weary minnow]

tuff

[sturdy swan]

how can i show amount of servers my bot is on the website ??

[steady finch]

By using our api

[sturdy swan]

it is not on yor docks

?

[wild stone]

@sturdy swan

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[sturdy swan]

it is not on docks

[steady finch]

It is, https://docs.top.gg/libraries/javascript/

[sturdy swan]

const ap = AutoPoster('Your Top.gg Token', client)

?

[steady finch]

Yes, for more help with the api #topgg-api is the place

[shadow stirrup]

um i still cant vote a bot or a server,,,, help????

[vestal jasper]

What platform are you on?

[shadow stirrup]

um browser? i use google chrome

[vestal jasper]

Any ad blockers?

[shadow stirrup]

nope

[vestal jasper]

Okay, can you provide a screenshot?

[hollow moat]

why in my bot it is showing N/A

[vestal jasper]

It means you got no bots...

[steady finch]

That's your bot server count, if you wish to show your bot server count go to https://docs.top.gg

[hollow moat]

see

[vestal jasper]

lmao, you can't vote?

[hollow moat]

why

i can

[steady finch]

Can you not confuse them?

[vestal jasper]

lol

[steady finch]

-servercount @hollow moat

[wild stone]

@hollow moat

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[vestal jasper]

confusing others is a good thing

[shadow stirrup]

sorry for the white, bright screen jfjfjf

[steady finch]

Can you try another browser?

[vestal jasper]

Voting on mobile is broken...

[steady finch]

Not really no.

[vestal jasper]

lol its broken for me

[steady finch]

@vestal jasper Can I please handle this?

[shadow stirrup]

its the only browser on my phone,,,,,

[vestal jasper]

yessir

[steady finch]

Oh, try clearing your cache, if that didn't work. Try incognito mode. If still didn't work use another browser

As it happened to another user too

[hollow moat]

i am not getting how to show server count

i checked document

[shadow stirrup]

oh ok ok thanks sm

[steady finch]

You need to use our api.

[hollow moat]

how

[vestal jasper]

Watch video tutorials to understand better...

[steady finch]

The documentation will help you @hollow moat

[steady finch]

No.

[hollow moat]

ok

[vestal jasper]

I don't understand the documentations.

Yes im dumb.

[steady finch]

There's #topgg-api where you can get help for the documentation and for the api.

[hollow moat]

where should i paste this ```int serverCount = ...; // the total amount of servers across all shards

api.setStats(serverCount);

[ionic thicket]

inside of ready event

I suggest

[hollow moat]

i want to show it in my server count

inside ready event will it show

[long ferry]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[hollow moat]

i am checking that only

i got this from there only

[long ferry]

yup, use #topgg-api then

[sturdy swan]

can someone tell me how to add pics to my bot page to illustrate the commands

[vestal jasper]

<img src = "source of image">

long description, if ur using HTML

[hollow moat]

what should i post here

[sturdy swan]

ok thx

[vestal jasper]

your questions on support #development for coding questions, and #topgg-api for top.gg api's questions

[hollow moat]

i want to show my server count

[long ferry]

read the docs, then ask questions you have about it in #topgg-api

[vestal jasper]

oops

wrong reply

[hollow moat]

@long ferry should i post this ```int serverCount = ...; // the total amount of servers across all shards

api.setStats(serverCount);``` in my ready.js

[exotic quail]

why my bot photo like that ./

[hollow moat]

do refresh data once

then refresh

it will come

i think so

[vestal jasper]

incorrect image (if refresh doesn't work)

[hollow moat]

maybe

[vestal jasper]

try logging out and in (sometimes my pfp doesn't load)

[gentle grail]

Is it just me or I can't vote for any bots?

[exotic quail]

i do it doesn't work

[hollow moat]

umm

[hollow moat]

we can vote bots

[gentle grail]

Oh
It backs

[long ferry]

read what I just said

[exotic quail]

oh ok it's work

thx

[hollow moat]

docs of top.gg right

[long ferry]

just read the message I said

[ancient stone]

Hey! I have my bot uploaded at top.gg like 1 month ago and they dont send me any md. https://top.gg/bot/853937823878217768 thats the link

[hasty jungle]

On the top.gg page where you can edit your bot information the page gives a error when you want the theme preference to Dark Theme and try to save it

[sturdy swan]

ur bot might have been rejected

[ancient stone]

i dont receive any md from top.gg watcher

[hollow moat]

Full form of md??

[ancient stone]

ye

[unreal shadow]

I think they meant DM's

Sorry for the ping

[hollow zenith]

Seriously

This Era guy doesn't go online

[dark mango]

Mmm Hello. I'd like to file a bugreport.
https://top.gg/servers is missing the favicon:

[hollow zenith]

Pft

[dark mango]

favicons are important

[sturdy swan]

Its been a week and my bot is still under review.

[zinc oracle]

wait time is 2+ weeks

[dark mango]

Is the #support channel even a good way in reporting "bugs" with the website? Or should I send an email

[zinc oracle]

the github is a good place

[dark mango]

Ah I see, ty

[hollow moat]

Why error coming

[pliant mauve]

Site issues.

[hollow moat]

Ok

[vagrant ocean]

when will my bot will be approved ??

[hollow igloo]

Ngl I am slightly irritated
My rating for my bot says 3.8 stars but it is supposed to be 4.something because top.gg counted my reply to a review as 0 stars

I know this is a known issues, I am just slightly irritated

[cobalt sleet]

It'll be fixed soon.

[hollow igloo]

Ok thanks

[hollow moat]

It takes 3-4 weeks

[vagrant ocean]

okk

[hollow moat]

My bot got declined 2 times then approved😂

[vagrant ocean]

dm

[hollow moat]

K

[light spruce]

i can't edit my bot

[carmine frigate]

I cant see my bot

[lucid briar]

logged in?

[carmine frigate]

yes

[dim dune]

where can i edit my server?

[lucid briar]

try again later

[light spruce]

okay

[lucid briar]

go to your server page => click the edit button

[dim dune]

cant find it anymore

[carmine frigate]

tried logout and log in again, still the same

Also i have a question, If my bot have the same name on other bot, my bot will be declined?

[zinc oracle]

as long as your bot isnt impersonating the other bot its not an issue.

[carmine frigate]

aah

[carmine frigate]

okay then.

[weary minnow]

great

[dim dune]

?

[lucid briar]

i think this is probably the only answer i can give

sorry

[dim dune]

NIEJDIEJIFO

BROKE

[lucid briar]

you could try going onto your server page and adding /edit onto the end of the url

but otherwise im not entirely sure what you can do, apart from wait for this to get fixed

[dim dune]

also if somebody wants to go to my server page

[lucid briar]

would you mind dming me the link to your server page please

[cyan sable]

same but for my unverified bot page i wanted to edit it but still 403

[lucid briar]

😩

you'll just have to wait for it to be fixed unfortunately

[cyan sable]

kk

[dim dune]

FASTER

[cyan sable]

?

[dim dune]

FIX

[lucid briar]

@cyan sable actually would you mind dm'ing me the link to your page too

[cyan sable]

uk it wont open right

cause it is unverified

[rapid badger]

Does the bot get removed after it gets declined?

[lucid briar]

@dim dune chill out, yelling in a support channel achieves nothing

[lucid briar]

mods can view it

[cyan sable]

kk

[cyan sable]

https://top.gg/bot/865070521389023262

[rapid badger]

Because mine got delted

[cyan sable]

then y ask ?

[zinc oracle]

yes

[cyan sable]

He answered his own question lol

[rapid badger]

i mean i didnt know it would get deleted

[sturdy swan]

where do i go to report someone

[cobalt sleet]

On Discord?

[sturdy swan]

like not on top.gg web but in the server

this one

[cobalt sleet]

Why?

[sturdy swan]

dm ad

[cobalt sleet]

Dm an online mod

[sturdy swan]

ok

[cobalt sleet]

With the user's ID

And screenshots

[sturdy swan]

ok

[cobalt sleet]

Try @zinc oracle

[sturdy swan]

anyone know why i am getting this error when trying to submit my bot info to top.gg?

[sturdy swan]

Some content will be wrong

[sturdy swan]

how do i find out exactly what is wrong?

[sturdy swan]

It will show on the top of the page

[sturdy swan]

Check your bots id

this?

Ye

its correct tho?

[sturdy swan]

Can u send the ss of the whole page once

the top.gg page?

[sturdy swan]

Ye

[sturdy swan]

Check if there is 300 words

[honest lily]

will my bot have to go through the queue again if I re submit

[sturdy swan]

Long description

[sturdy swan]

alr

[sturdy swan]

Yep

[honest lily]

aww dam it

[honest lily]

is it really worth it

[wraith sentinel]

Can anyone tell me how to get hypesquad event badge

[sturdy swan]

settings

[sturdy swan]

Pc settings

oh wait

you need to participate in a discord event i think

[sturdy swan]

For ??

[sturdy swan]

you need 300 words or characters

[honest lily]

umm

[wraith sentinel]

Yes I am finding hypesquad server link from morning

[honest lily]

I need actual support

[vagrant nacelle]

the voting button still doesn't appear

[sturdy swan]

Words a long description of 300 words

[honest lily]

my bot was just deleted from top.gg

without me doing so

[wraith sentinel]

Anyone

[sturdy swan]

U need to have pc

[vagrant nacelle]

when will be the voting be back?

[wraith sentinel]

You tell me how to get the hypesquad event badge pls 🙏

[sturdy swan]

you can get the hypesquad badge in settings but you need to participate in a discord event to get hypeaquad event badge

[vagrant nacelle]

someone tell me I might loose all of my streaks without it being my fault

[sturdy swan]

This is top.gg support not discord, please change channels

[sturdy swan]

but it says 300 characters?

[wraith sentinel]

I won't event badge not normal

[sturdy swan]

Bro U can’t

[honest lily]

help

[sturdy swan]

Now

[honest lily]

my bot was deleted from top.gg

[jolly salmon]

what does this mean :-:

[wraith sentinel]

I have everything just you tell me

[sturdy swan]

@sturdy swan Refresh your page

[sturdy swan]

refresh page

[sturdy swan]

i got the same error

[sturdy swan]

but wont that delete all my progress?

[jolly salmon]

yea but then i have to retype all of the info lmfao

[vagrant nacelle]

someone?

[sturdy swan]

yeah

[sturdy swan]

copy it before doing it

[sturdy swan]

They have closed the application s

[sturdy swan]

okay

[wraith sentinel]

Can I cannot got event badge

[sturdy swan]

Nope they need to open the applications again

@wraith sentinel Switch channels this is top.gg support

[wraith sentinel]

😔

[wraith sentinel]

So what

[sturdy swan]

you are litterally talking about off topic things here

and you can get muted for it

[wraith sentinel]

Can anyone tell me how to get early bot devloper badge pls 😙

[sturdy swan]

btw how you know if your bot got put on top.gg?

[sturdy swan]

U can’t

[honest lily]

am I allowed to ping a modor someone with my support message

[sturdy swan]

U will get a dm and a ping

they dm you or something?

[sturdy swan]

oh

alright

[sturdy swan]

Yep in #mod-logs

[wraith sentinel]

Any badge that I can get pls 🙏tell me

[sturdy swan]

Discord moderator

[wraith sentinel]

I have already gived the test but now also I didn't get the badge

[sturdy swan]

Bro u need to wait

[wraith sentinel]

How much

[sturdy swan]

Min 2 weeks

Ya

[azure tusk]

why does the preview not show the changes to text color

[honest lily]

my bot was deleted of top.gg

and I don't wanna have to put him back up

[jolly salmon]

why cant some people cant have normal names

[sturdy swan]

its not even deleted

its in the queue

[honest lily]

so do bots just get deleted when declined

[sturdy swan]

uh

oh wait

im dumb

lmao

[long ferry]

bots get yeeted when declined yes

[carmine frigate]

when i try to see my bot, this happens

and i am logged

[long ferry]

make sure you're logged into the correct account

[carmine frigate]

ok

[honest lily]

welp i guess time to go through pain just to be denied because timezones

[long ferry]

make sure your bot is online 24/7

[zinc oracle]

we do not decline bots based on timezones

[carmine frigate]

not working

[carmine frigate]

also my bot is online

[azure tusk]

^

[carmine frigate]

just turned off the beta features, and now its working lol

[weak grove]

How do I stop the voter role from getting removed from the person every 12 hours? I want it to stay .

[zinc oracle]

with dsl thats not possible

[azure tusk]

i mean they can just vote and it stays

[cerulean nexus]

can the yui bot do rules

[buoyant lichen]

i can't vote bot why??

[buoyant lichen]

hey remember me i can't still vote

[zinc oracle]

voting was fixed yesterday iirc. try clearing your cache, and logging out and back in

[buoyant lichen]

still

[zinc oracle]

it was reverted to before the update #site-status #site-status message

not sure what would be causing the issue

[buoyant lichen]

i cleared cache

[zinc oracle]

adblock? safari?

[buoyant lichen]

i don't use adblock and what is adblock?

[zinc oracle]

it prevents ads from loading

do you use safari?

safari doesnt work with voting

[buoyant lichen]

i use chromium

[buoyant lichen]

u asking browser?

[zinc oracle]

yeah

[buoyant lichen]

i use chromium

that yahoo type

now what can i do?

[zinc oracle]

try a different browser i guess.
Voting should be fixed, so im not really sure what else you can try

[buoyant lichen]

see i can log in

but after that no ad comes

and if no ad comes no voting option comes

[coral dawn]

how do i reapply, i was literally just modifying the help cmd when my bot was being tested

[zinc oracle]

seems like someone on your network is blocking ads then.

[buoyant lichen]

on my network hmm how??

[zinc oracle]

https://top.gg/newbot

[zinc oracle]

probably a pi hole or something.
not much we can do to help you with that.

[buoyant lichen]

so how can i fix it from here?

[zinc oracle]

we cannot do anything for it. youll have to contact whoever is doing it.

[buoyant lichen]

i don't know what is a pi hole?

[zinc oracle]

its a tool for blocking ads

[buoyant lichen]

but i don't have any type of adblocker

i can vote from different web browser

but not from chromium

[zinc oracle]

then whats the issue? you got recommended using a different browser yesterday.

[buoyant lichen]

but why is this happening in chromium?

[midnight knoll]

Hi

[buoyant lichen]

i can't use different browser because my main browser is mainly chromium

[zinc oracle]

not sure. some browsers are incompatible with the site due to various reasons.

[zinc oracle]

hey do you need support?

[buoyant lichen]

hmm, i was able to vote day before yesterday

when no new slider option was added

[midnight knoll]

Yupi recently I added a bot but discord is not verifying it now so I made a new one with same name and I added it now on top.gg so do I have to delete the old one?

[zinc oracle]

theres nothing i can really do for you, if youd like to submit an issue to the github thats fine.

[buoyant lichen]

ok

[zinc oracle]

technically you dont have to, but it may be smart to remove the old one as no one can use it.

[midnight knoll]

Oh can you tell me how to delete it?

[zinc oracle]

on the bot page there is a delete button

[sturdy swan]

Q

[sick compass]

hello, so I looked at all of my reviews on my bot page and all of them were 5 stars, but it was still showing an average of 4.5 stars on the website. I am confused why it is doing that.

[gentle escarp]

How to edit my server? Where edit button?

[dawn mortar]

What are the requirements for your bot to be accepted within this botlist?

[zinc oracle]

on the redesign its the three dots, before its just the edit button.
or just add /edit at the end of the url

[zinc oracle]

#rules-and-info

[zinc oracle]

replies show as 0 stars, however it wont affect your search position.

[gentle escarp]

Thanks

[dawn mortar]

Thx

[shell gale]

client = commands.Bot(command_prefix = "ar ", case_insensitive=True)
client.topggpy = topgg.DBLClient(client, dbl_token)

@client.event
async def on_dbl_vote(data):
    print(f"VOTE RECIEVED\n{data}")```
i got my alt to vote but im not recieving the "VOTE RECIEVED" statement in the console

any help?

[zinc oracle]

#topgg-api

[azure tusk]

yup

[heavy veldt]

why i can`t vote

[woven karma]

What’s there current state of Review Replies?

[zinc oracle]

do you have adblock on?

[zinc oracle]

still broken

[woven karma]

Are there any information about a possible fix? Seems like it’s very low priority if such important feature (when considering how controversial the review feature itself is) is still broke since more than a month.

[zinc oracle]

considering rating doesn't affect any search or anything at all it is a lower priority.
its only visual. dev team has been focusing on issues related to functionality.

[heavy veldt]

nope

i try in 3 browser and nothing happen

[woven karma]

Well if you can’t justify a bad review. Reports are also ignored (at least mine is pending since almost a month).

If the feature is broke or the capacity is such low it should be opt in.

[heavy veldt]

[zinc oracle]

review replies is opt in.
none of your flagged reviews break our review guidelines.

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines

[woven karma]

Yeah after I talked to another person he explained me the reason. But it still shows pending which gives me the feeling that it wasn’t checked.

Or it might be also a visual bug.

[heavy veldt]

and i can`t turn off beta Features

[zinc oracle]

hmm, weird. ill note it down

[flint mantle]

wut are the commands for dsl

[woven karma]

I checked it again and found "Do not include any spam, offensive, or unrelated content in your reviews.". The review contained 90% unrelated content. He reviewed Discord itself or his server, but not my Support Server or Bot. None of my services require a phone number.

[zinc oracle]

ah, i see

[thick sky]

Hello why i have 2.5 stars if i only see 1 review and my comment

[zinc oracle]

replies are currently broken and count as one star.

[thick sky]

ohh i am going to delete my comment

umm now its okay

[manic sandal]

Guessing still no eta on webhook fix and veld goes on vacation with site broken asf. Top notch website

[cunning sparrow]

webhooks are bugged/glitched?

[long ferry]

Webhooks seem to work on my end, there's a few other site issues that require more attention

[cunning sparrow]

I asked for webhook support in #topgg-api but didn't got a solution though 😦

[long ferry]

Just be patient and wait for someone who can help

[cunning sparrow]

I don't have a problem, In the mean while let me help other people. 🙂

[manic sandal]

You still can't test webhooks

Just throws errors

Yeah ik everything gets fixed month and half after it breaks if we're lucky. And it breaks again or they break something else in process of fixing it. Second time this year there's been really annoying issues with the webook of the site

You think if something keeps breaking they'd raise it's priority a little and look for a long time fix

[long ferry]

Ask

[cunning sparrow]

Just ask your query, That's better!

is it anyway related to top.gg stuff?

No need to contact them, If they think that they need you in there to know something like that, they will call you.

when they will see your bot's response message they will handle the heat don't worry!

[manic sandal]

You think if something keeps breaking they'd raise it's priority a little and look for a long time fix

[cunning sparrow]

contact doesn't refer to calls. [Contact refers to: Calls/Message/Mail, etc.]

[cunning sparrow]

Just be honest with you, They are holding the admin, mods roles. They know what to do! - Have some patience. It's easy to complain about the problems, but hard to fix the problems!

[quartz cradle]

getting a 504 gateway timeout error

for checking if a user has voted

[sturdy swan]

can this update??

[cunning sparrow]

I guess, few people are having issues with the API (including me). Mind waiting for few hours?

[long ferry]

The corresponding reviewer will reach out to you if they require access to that

[cobalt sleet]

Click "refresh data"

[quartz cradle]

i think its been going on since last night

[cunning sparrow]

maybe! 😦

[sturdy swan]

ty

[pseudo shore]

When I can change the bot description, so far shows for error 500

[sturdy swan]

is the voting api ok?

people are having a hard time voting on my bot

[manic sandal]

Clearly because they couldn't fix it the first time it happened earlier this year

How many of them does it take to fix things correctly

Shouldn't take more then 2-3 unless they're really bad at backend which they clearly are

[rugged wind]

how can i get dbl token

[azure tusk]

can i change the color of the review stars on my bots page

[cunning sparrow]

https://top.gg/bot/<your_bot_id>/webhooks

[quartz cradle]

#topgg-api message

[sturdy swan]

Im getting multiple people telling me that even though it says they voted, the votes are not showing on the API

I dont see anyone else having a similar issue though

[pseudo shore]

When can you change the description of the ball .... , Show me wrong 500

[cunning sparrow]

🙋‍♂️

[sturdy swan]

ah

me and you fire

🤝

[cunning sparrow]

I am sitting here for few hours, most of them are having API issues. IDK whats wrong though.

[sturdy swan]

Yeah the votes just arent showing on the api

[pseudo shore]

😔

[sturdy swan]

rip api this weekend

[pseudo shore]

الو وينكم يا سبورت

[sturdy swan]

me too

[cunning sparrow]

Like I relaunched my bot today after few months, and I see this happening xD

bad day for me! 😦

[azure tusk]

im having issues replying to reviews on my page

[cunning sparrow]

same! 🙋‍♂️

[cunning sparrow]

neither it deletes my old reviews, nor add a new one, and sadly can't reply to reviews as well xD

[cunning sparrow]

you are facing the review issues as well?

[azure tusk]

where is this second review i only have 1 ?

[cunning sparrow]

Did you ever tried to reply to that review?

[azure tusk]

yes

[cunning sparrow]

So the 2nd one is your reply which is registered with the db but due to some issues, its not showing up! - Mind waiting for some hours to get it fixed by the devs?

[azure tusk]

idm just got a little confused

[cunning sparrow]

No need to worry about, having with some bot devs! ❤️

[jovial bridge]

I'm being bullied.

Is that a known issue?

[fast trout]

Hello

Can I ask for sticky bot suggestion here?

[sturdy swan]

No, im having voting issues where votes are not being shown

For users its showing that they already voted

however the api is showing that they have not. so i have had to disable voting for now..

[fast trout]

Anyone have a good sticky bot?

[sturdy swan]

Is there any actual support

or is this just a channel where we complain when stuff breaks

[fast trout]

Oh im sorry

Okay gonna ask

For ownership transfer

[misty rivet]

my bots got 100 votes total. where do i go to redeem my money for auctions

[fast trout]

Anyone can help me how to do the steps

[jovial bridge]

Edit > Votes

Will be available after vote reset next month

[sturdy swan]

WHAAT

i never knew that

damn i have $20

[jovial bridge]

They expire after a month

[sturdy swan]

only for auctions aswell right?

[jovial bridge]

Yes

[sturdy swan]

kewl

[misty rivet]

so on the 30th ill have it ye

[jovial bridge]

1st

[misty rivet]

okk

[jovial bridge]

Has to reset, and you need to gain 1 vote after the reset

[misty rivet]

do i have to spend it on my bot or can i do it on any

[jovial bridge]

You can have on any server/bot listed or on a product

[misty rivet]

ok

so if i put the £15 on my bot what do i gain

[sturdy swan]

hey guys

How do i make my server searchable with tags and by its name

[jovial bridge]

#580510490074152961

[ebon sinew]

Is there a way to change the pfp of the bot on top.gg page

[limpid fractal]

click refresh data

[ebon sinew]

Oh ok thanks

[sturdy swan]

..

oops

didnt mean to send that

[summer tusk]

Dark mode is not saving anymore

same

[midnight knoll]

Ah thanks but can you approve my bot quick?

[deep badger]

the reviews section is pretty weird

[sturdy swan]

How do i make my server searchable with tags and by its name

[lucid briar]

-atmods

[wild stone]

@sleek hare

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

• Raids / Multiple members mass spamming.
• Severe disruption of Discord's ToS (NSFW content, etc)
• Anything that requires more than 2 moderators to handle.

[lucid briar]

not emergency enough

but it appears to be a common bug unfortunately

how urgent is it that it needs to be changed?

[sturdy swan]

😐

How would editing stop the raid?

[dawn mortar]

How long does it usually take to respond to your request? I'm only asking

[sturdy swan]

what request

[dawn mortar]

#mod-logs

[lucid briar]

i think that is entirely broken right now