support

[mortal wing]

Your bots id

[pliant mauve]

sorry I cant

[mortal wing]

No

There’s a queue

[lunar geyser]

Oh shit

[glacial perch]

token?

[mortal wing]

Id

[glacial perch]

Can u send me ss of wat ye mean

Cuz it says

Ucan get it from dev portal

[mortal wing]

ID

[glacial perch]

Ohk

[meager nacelle]

hey !

[pliant mauve]

try refreshing the page

yep

[zinc oracle]

-wrongserver

[wild stone]

@grave gorge

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[grave gorge]

Gotcha thank you!

[marsh ruin]

edit announcements isnt working

[zinc oracle]

refresh that page

[sturdy swan]

what is github

[pliant mauve]

git repository hosting service

[placid zenith]

Why can’t i add sever😑

[sturdy swan]

i didn't understand

[elfin aspen]

wdym?

[vocal lodge]

#829020599200383016

[placid zenith]

I can’t see any sever in select box why is that

[vocal lodge]

Select a server

[vocal lodge]

So you don't have a server

[placid zenith]

I have one should I need to change something on that sever

[vocal lodge]

did you see

[placid zenith]

Uhh thanks lemme try

[zinc oracle]

If your still having issues contact discord support. This is more of a discord issue.

[vocal lodge]

ah

true

[merry grail]

why is kd bot not working in my server

its online in other servers

just not mine

[left mica]

Hey

[zinc oracle]

-wrongserver

[wild stone]

@merry grail

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[zinc oracle]

hey, do you need support?

[vestal crest]

good afternoon i am in need of a bit of assistance

[long ferry]

Ask

[brave cosmos]

Hello, if bot applications have passed more than 2 weeks, will they be checked before 1 month?

[vestal crest]

i have pokemeow on my discord server and i was wanting to know if settings can be changed within the game ?

or admin right io.e cooldown removal etc

[gusty mist]

Are top.gg bot IDs assigned based on the timestamp?

[sturdy swan]

Wrong server. You need to join pokemeow support server.

[brave cosmos]

22 days.

[vestal crest]

where is that located do you know

[sturdy swan]

Read this @vestal crest

[brave cosmos]

The elapsed time the application was made.

[sturdy swan]

You will only get one ID for your bot and that is assigned by discord. Top.gg will not assign a ID.

[gusty mist]

So my bot id is basically its user id?

[sturdy swan]

Yes

[frosty marlin]

..

,

[mortal wing]

Do you need help?

[frosty marlin]

My bot hasn't gotten reviewed since 4 days, is the reviewing thing closed ?

[lethal kite]

Id is 853315305795354644

[mortal wing]

2 plus weeks

[frosty marlin]

wtf

ok

thx

[lilac acorn]

My bot is not reviewed since 2 weeks

@mortal wing

[mortal wing]

Just be patient

[frosty marlin]

ayo can I get your bot name?

I'll check it out

[mortal wing]

It’s been 1 week

[frosty marlin]

YEP EXACTLY 1 WEEK

and btw @lethal kite can you give e the name of your bot pls

[mortal wing]

Not support related

[frosty marlin]

just 1 sentence xD

[mortal wing]

5

You’ve asked that 2 times

[frosty marlin]

wtf

[lucid briar]

ty

@lethal kite would you mind DM'ing me a full screenshot of the chat

[violet galleon]

us there a way to change the owner of a bot to another owner?

[frosty marlin]

wtf

[sturdy swan]

looks like vote button isnt working , i reloaded the website

[lethal kite]

Sure one sec

[jolly salmon]

yes, its buggy on some bots tho

[violet galleon]

so can i change the owner of my bot to another owner?

the owner i want to change to is this account and the old owner will be @lunar ermine

[lunar ermine]

Yep

[plush vigil]

are you talking about the bot it self

or just on the website

so it says you are the creator

[analog vessel]

BOT deco normal ?

[violet galleon]

the bot in top.gg

called OGSkies

@charred trench

[hard field]

Can I see the queue

Please

[zinc swallow]

cant access my bot token, it says error 404

[drifting kayak]

uhh how do i enter in the description of my server in the website? it appears like a sentence instead of being like a column if that makes sense?

[sturdy swan]

How can I remove DSL bot from my discord server?

I already tried kick and it didn't work

[drifting kayak]

nvm i got it

[hardy flume]

is my server O n i i - C h a n published?

[mortal wing]

looks like it yea

[unborn pond]

how to setup webhook guide can someone give me detailed guide

[hardy flume]

okay ty

[wide stone]

Hii

i want to remove and reupload my server on top.gg

the money that we had to redeem from voting was used by someone who was previously admin in our server...he is now banned but somehow has the ability to redeem the money

[soft basin]

That money isn't actual money

Those are just credits for the auctions

[lucid briar]

i think the issue is that the person is still able to claim + use them

[lucid briar]

is the server part of a team?

[wide stone]

part of a team in the sense?

[lucid briar]

a top.gg team

actually would you mind dm'ing me the link to the server page?

[wide stone]

yes okay

[sturdy swan]

@lucid briar my bot still not verified

https://top.gg/bot/861214881504428032

[lucid briar]

-upto

[wild stone]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[wide stone]

i have dmed

[icy musk]

am I able to get my bot's client ID changed on top.gg? My bot recently got denied for inorganic growth, somehow....I'd like to restart from the beginning since they won't budge. Would I have to go through top.gg's verification process again? Or may I simply change the client ID?

[mortal wing]

you'll have to reapply

[viscid dust]

Hey, when I try to add my bot, I have this:

[long ferry]

Reload and try again

[long ferry]

No

[viscid dust]

oki thx

I added my bot!

[icy musk]

Alright thanks

[hollow zenith]

why is the wait so long I am dying waiting

[viscid dust]

@long ferry oh its you, you declined my bot for backup problem. I deleted backup commands x)

[long ferry]

resubmit and wait again

[hollow zenith]

2 WEEKS MORE

so

like

[viscid dust]

I submitted 🙂

[hollow zenith]

bot needs a help command

[long ferry]

I was not referring to you @hollow zenith

[hollow zenith]

needs to be decent

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[hollow zenith]

has no nsfw

[long ferry]

everything mentioned in #rules-and-info

pretty much

[hollow zenith]

no nitro spam stuff

[hollow zenith]

sure ty

[mortal wing]

Is this a known issue:

Applying custom css background works but instead its zoomed in on the right and doesn't show what its meant to

It shows the background but its very zoomed in on the right

[long ferry]

That's just bad css

[mortal wing]

that is?

it worked fine

until one day

unless it is

[slow plaza]

how to get the topgg token

[white brook]

if my bot is offline from like more than 1 week what will happen

i have issues with my hosting current;y so i am scared if i will get denied after approval

[mortal wing]

Bot > Edit bot > webhooks

[mortal wing]

well if its the queue, then just get a vps

[brazen valve]

hello

its been a weak

[mortal wing]

patience

[slow plaza]

k cool

[brazen valve]

my bot still hasnt been reviewed

[white brook]

no its not in the queue its approved but will it get deleted f its offline after 1 week?

[mortal wing]

it takes 2+ weeks

[mortal wing]

no

[brazen valve]

bruh

[white brook]

3+

my experince

[mortal wing]

well its 2 + weeks now

[white brook]

or even 4.5 sometimes

[white brook]

ohh pog

i ma make a new bot

[polar oyster]

Guys in my bot it imports from YouTube and in the py group they told its illigal willl my bot get verified?

Any idea

Pls tag me i have work have to afk

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[placid trail]

What’s the estimated wait time for approval if I were to submit my bot as of today? I want to make sure my VPS doesn’t go offline when mine gets reviewed eventually

[mortal wing]

estimated time is over 2 weeks

[long ferry]

you cant

[hollow igloo]

Can I dm mods if I have a question

[worldly viper]

Sure, feel free to DM me or any other mod 🙂

[hollow igloo]

Ok thanks

[sturdy swan]

How do I add the 3rd constructor to my bot?

@worldly viper

[worldly viper]

Not sure what you mean by "3rd constructor", sorry

[sturdy swan]

I want to authorize on my bot.

So on the site

@worldly viper

[worldly viper]

You want to be listed as a creator within your bot page?

[sturdy swan]

I want to authorize my other account on my bot page.

Creators

[worldly viper]

Ah, I see

[zinc oracle]

currently there is no way to add other owners to that list.
if you want to give your alt permissions to edit the bot, youll need to move your bot to teams

[sturdy swan]

How is it done?

[zinc oracle]

-teams

-team

[wild stone]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click "Edit Profile" to go to your Profile Edit Page
4. Click the dropdown of your name on the left sidebar (seen in image)
5. Click "Create A New Team"
6. Fill in the required information and voila

[loud sandal]

try use heroku

heroku good

[white brook]

no i want 1 gb atleats

[loud sandal]

oh

[sturdy swan]

How can I kick DSL bot from my server?

[loud sandal]

u mean 1gb of storage?

[white brook]

no 1 gb of ram

[loud sandal]

oh

[zinc oracle]

right click the bot, click kick

[sturdy swan]

i already tried that

[zinc oracle]

#development @white brook @loud sandal

[sturdy swan]

and gives me error

lol

[white brook]

i am very noob i wanna make my bot in multiple bot files like meme.py how to do tho

[zinc oracle]

what error? sounds like a discord issue

[zinc oracle]

#development

[sturdy swan]

yeah

it says an error has ocurred

[white brook]

the channel is ded

😐 #development

[zinc oracle]

well, this is top.gg support, we cannot help with development

[sturdy swan]

well I can help

[zinc oracle]

we cant really do anything about that. try again in half an hour and hopefully itll work.

[sturdy swan]

ok

Where do my teams appear?

[cobalt sleet]

Teams you're a part of appear on your profile

#support message

[sturdy swan]

How will my invitees be accepted?

[zinc oracle]

https://top.gg/me/invitations

[sturdy swan]

I formed a team, what should I do now?

[mortal wing]

Bot > Edit Bot > Transfer Ownership

[sturdy swan]

Hm ok thenkd

S

How can I add my server where it says server in the search field?

@zinc oracle

is this normal? xd

[mortal wing]

refreshing your page should fix it

[sturdy swan]

Ahh thx

Can the people you add to the team manage my bot?

@zinc oracle @cobalt sleet

[long ferry]

reload

oh nvm already answered

[sturdy swan]

sympathisch

[mortal wing]

yes

[jade field]

On an average, how much time will it take for a bot review

[verbal yew]

1 month

[zinc oracle]

2+ weeks, not a month

[fervent sparrow]

Oop I wanted to ask that too

[verbal yew]

Mine took 1 month lol

[jade field]

U got ur answer

[fervent sparrow]

Yups

[runic stump]

mutual server: top.gg

[fervent sparrow]

Will we be pinged when the bot is reviewed?

[zinc oracle]

after its reviewed youll get a dm from @hidden root

[zinc oracle]

user id please

[fervent sparrow]

Aight ty

[runic stump]

767370290535202907

[zinc oracle]

ty

[runic stump]

yw

[verbal yew]

My dm is close will my bot be verified

[zinc oracle]

we dont need to dm you to approve your bot(excluding special cases).
if we need to contact you, we will just ping you here instead of dming you.

[verbal yew]

Ok

[placid trail]

For the bot card section, could it be something like this link: https://imgur.com/MTgqgw0, or would it have to be an i.imgur link?

[zinc oracle]

i.imgur

[placid trail]

Alright

Does it support .jpeg as well, or just .jpg and .png

[long ferry]

jpg is jpeg

[placid trail]

Just making sure

Alright, thanks for all the help guys! Just submitted my bot.

[zinc swallow]

Guys

I can't access my bot's api token for Top.gg

[mortal wing]

refresh

[zinc swallow]

it works thanks 🙂

why does it do that?

[mortal wing]

idk a bug

everyone has it

[swift magnet]

Can someone explain me why does this happen?
I activated the server widget but tha bot doesnt recognize this

[fervent sparrow]

Could it still be accepted if I want to add more features soon?Like if it has only what a basic moderation bot should have and I plan to add more every day

[grand ravine]

I think you're mistaking things probably

[swift magnet]

[jolly salmon]

https://jnsp.is-a-skid.icu/d76lTiNd

turn this on

oh

[swift magnet]

i activated it...

[sturdy swan]

invvite logger bot how to see commands of it

[swift magnet]

but still the same problem

[sturdy swan]

@vagrant wigeon

[noble pier]

Hello. My bot verification was declined, unfairly in my opinion and it says to contact the person who denied it but the user has their DMs and Friend Requests disabled. How am I supposed to get a response?

818987287290576937

Seems like we did get a message into the denial guy though, discord wouldn't let us message via a mention but on the userlist we could.

[placid trail]

I mean... do your commands work?

[noble pier]

Yes...

[placid trail]

You’re sure

[noble pier]

Would be pretty trash of us to code 10,000 lines for it to not work haha

We did. Just had some issues messaging him

Wouldn't let us message him via mention

[jolly salmon]

yep

[wild zenith]

wrong person

[loud musk]

that's era, you need to contact fl0w instead

[placid trail]

[noble pier]

This is real confusing

[placid trail]

fl0w#0001 is the one who declined your bot

That’s the one u need to contact

[swift magnet]

The button "generate invite" is looping for more then 5 minutes

[sturdy swan]

My bot was declined because the person needs manage_guild permissions to mute people, what permission should I use?

[loud musk]

which one

[placid trail]

Manage roles? I assume you’re giving the person a muted role

[placid trail]

Guild guardian it seems like

[sturdy swan]

Well I don't know why my bot was declined does my bot need manage_guild or does the person who's using it the command either way ill test itrn

[placid trail]

Not sure, haven’t done moderation stuff with bots

[swift magnet]

I can't delete my server from DSL(error 403). How can I delete the server?

@tacit zodiac

[tacit zodiac]

Known issue

Need to wait till it's resolved

[swift magnet]

But this?

@tacit zodiac

[sturdy swan]

How long does it to get cords if you have done fast delivery?

[swift magnet]

@lone anvil

[lone anvil]

Busy - ping someone else or try again tomorrow

[tacit zodiac]

@swift magnet make sure the bot has sufficient perms

[coarse cairn]

manage_roles or smthing

my bot doesnt have mute xd

every other mod command except mute nd unmute

[jaunty sorrel]

I don't see my server on the site to get tickets

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[jaunty sorrel]

in this bot

[long ferry]

we are not the support for that bot

we cannot help

[left light]

Is the website slow for everyone ?

I had more votes, like 4 or 5 just today, and the review counter isn't right + I can't delete my own message and reply to a question

[daring birch]

Known issue

Site could be caching

[left light]

Will everything get resolved with time ?

Like, I just have to wait ?

[daring birch]

Yea wait a bit

[left light]

Alright ty

[daring birch]

nw

[unkempt cave]

ayo

[daring birch]

Yes?

[unkempt cave]

how tf does this work

[daring birch]

How does what work?

[unkempt cave]

the bot

[daring birch]

Wrong server

[unkempt cave]

wut

what server is it then

[daring birch]

Click ?Discord on their bot

[unkempt cave]

damn

[sturdy swan]

are you supposed to be able to skip ads when voting for bots?

[daring birch]

Yea you are

After around 10 seconds of watching it

[sturdy swan]

i can slide the little mark thing to the end of the video, am i supposed to be able to do that?

[daring birch]

Yea

It doesn’t do anything tho when you do that

[sturdy swan]

i literally do that

and it works

[daring birch]

Oh ok

[sturdy swan]

yeah i felt like it wasnt supposed to be a thing

[flint gust]

how can i get a bot reviewer?

[daring birch]

Apply in #announcements

[flint gust]

Thank you

[daring birch]

Nw

[sturdy swan]

waiting for mine to get accepted

[river burrow]

How do i reapply?

[fossil topaz]

hi

top.gg says u can learn when ur bot will approved

from here ig

[unkempt cave]

where do i find it

[daring birch]

Sidebar

Like I showed you

[daring birch]

Yes, you’ll be DM’ed by @hidden root

And a ping in #logs if accepted

[unkempt cave]

i dont have a sidebar

bruh

[daring birch]

A ping in #mod-logs if denied

[daring birch]

Screeenshot?

[unkempt cave]

wait that isnt the bot

hUH

i meant the dono bot

[daring birch]

It’s on any bot

Show me what you see

[flint gust]

how long could it take?

[daring birch]

2+ weeks

[fossil topaz]

damm thats long

[daring birch]

Well there are lots of bots in the queue

[pliant totem]

Guys, I had to add my bot to multiple servers of my owncause I had to use a lot of custom emojis innit and I can't afford 30 boosts and keep paying every month for it. So Is it counted as abuse if I add my bot to multiple servers of my own? :( I have a fair reason.

[sturdy swan]

i seem to never be able to see may discord listed and cant see analytics?

[jolly salmon]

how long does it take for an answer from [e-mail]

[cobalt sleet]

When did you send your email?

[jolly salmon]

almost 3 days ago

[long ferry]

on top.gg's perspective, no

on discord's perspective, very likely

at least for verification that is

[jolly salmon]

i have experience with this, i dont recommend it since mine got declined

[kind marsh]

when is my bot gonna get approved?

[prime ingot]

someone invited me to a team, how do i join it?

[jolly salmon]

2-4 weeks

[kind marsh]

oh. great to know thanks

[sturdy swan]

hey everyone 👋 how do I get my bot to show how many servers we are in? @ me when responding if you could

[prime ingot]

manually add it i think

use like over 100+ servers instead of exact?

[sturdy swan]

I added 20 of the server id's but no luck and now that the bot is in nearly 200 servers that would take awhile

[sturdy swan]

wdym by that

nvm i can see it now

[jolly salmon]

#topgg-api :)

[sturdy swan]

thank ya

[prime ingot]

how do i join a team ive been added to?

invited to

[daring birch]

Go to your user profile

Teams

Invitations

[sturdy swan]

idk lol

[prime ingot]

i dont see that..

[daring birch]

What do you see?

[prime ingot]

No invitations

[hidden drum]

what does a bot needs to be added here on official server?

[daring birch]

Bots aren’t added here anymore

[daring birch]

Click into your use settings

[hidden drum]

but there are some custom bots here

like Aeon, Groovy, Dank Memer, and others

[daring birch]

Yea

Those are selected monthly

The community has to upvote the bot

[hidden drum]

oh I see

[hidden drum]

wdym?

[prime ingot]

hm where is that?

[hidden drum]

upvote on website?

[daring birch]

No

In #site-status

[prime ingot]

ohh

Edit profile

[daring birch]

When applications like #site-status message come out

[prime ingot]

and then click invitations

[daring birch]

Yes

[hidden drum]

hm

ok

[prime ingot]

thank you @daring birch

[hidden drum]

ty

[daring birch]

Nw

[prime ingot]

[daring birch]

nw

[hidden drum]

so it's not monthly

[prime ingot]

what does a team even do?

[hidden drum]

cause last one was on March

[hidden drum]

I guess team can share perms on a bot, like auction bidding, editing bot page on top.gg, etc

[prime ingot]

ahh thanku

[hidden drum]

@daring birch but how the bots that goes to voting are chosen?

[daring birch]

I showed you

#site-status message

An example is there

[hidden drum]

no

I mean

the ones that goes to this forms

[daring birch]

Yea

[hidden drum]

like

for example

[daring birch]

It’s there

[hidden drum]

100 go, and 25 gets into the server

ohhh

you shoudl say it's name

[daring birch]

Dont know exact amount

[hidden drum]

it's not a selecting forms

I see

[sturdy swan]

Hello good, in my bot it appears that the score has 2 stars based on two reviews, but I only get a 5-star review

[daring birch]

Known issue

That your reply gives a 0 star

[sturdy swan]

And will they solve this error?

[daring birch]

Yes, the devs try to fix bugs

[sturdy swan]

Thank you very much, I hope that when the error is solved the bad score will be removed

[daring birch]

nw

[rough lintel]

Hi, um, so it wont allow me to send a picture in DM's. It keeps marking it as explicit, but it's just the drawing of a horse with fins.

[long ferry]

we can't help with that

[rough lintel]

Well damn.

Can you direct me to a place where they can help me?

[daring birch]

No

You can ask discord support if you want

[rough lintel]

Wha- did I click on the wrong thing? I thought this was DS...

[daring birch]

Uhh no

[daring birch]

Top.gg down maybe

Wait a bit

[inner fox]

it's not down, at least not for me

[daring birch]

Try on a different browser

[cerulean mural]

bots page

[young wolf]

[young wolf]

i did it

https://www.tiktok.com/@doxbin.is/video/6985649702729452802?lang=en&is_copy_url=1&is_from_webapp=v1

[daring birch]

This is only for top.gg support

Oh

It’s a site issue

[white valley]

hi, when i try to vote for a bot, it shows me a 1 minute 30 seconds long ad and when i think its finally done, it starts over and over again and i cant vote

[daring birch]

you should only watch 10 seconds

Before it allows you to skip

Try on a different browser?

[white valley]

it doesnt allow me to skip ever

[thorn pelican]

Hi! I need help!

Alright

so

[daring birch]

yep?

[thorn pelican]

My bot got accepted a minut ago

and

The pic of the bot just doesn't appear

[daring birch]

Press the “refresh data” button

[thorn pelican]

I did

[daring birch]

Does your bot have a picture?

[thorn pelican]

Yes!

[daring birch]

I think you should try pressing the refresh data button again

And wait a bit

[thorn pelican]

Ok

Mhm

Imma contact ya if it wen wrong again

[daring birch]

sure

[thorn pelican]

Didn't go well

I did refresh

and the weird thing

is that every time it shows an amount of votes

I told 12 of my friends to

vote

a time it shows 2

the 6

the 4

[daring birch]

Just say it all at once

[thorn pelican]

then 12

[daring birch]

it could be caching

[thorn pelican]

Sorry

[thorn pelican]

Oh

Imma check tommorrow

Thanks!

[daring birch]

Nw

[tired spindle]

how long does it usually take for a bot to be reviewed?

[daring birch]

2+ weeks

[tired spindle]

ahh alr ty

[daring birch]

np

[daring birch]

URGH

@livid glacier

[livid glacier]

@quartz nimbus no ads

and you have been warned already

[bright compass]

What's the point of buying premium If it's only for ads?

[daring birch]

It’s to support top.gg

there are more perks that’s gonna be added in the future

[bright compass]

Hopefully because I'm just happy blocking ads and not supporting lol hopefully something interesting gets added maybe I'll support then

[quartz willow]

We're deploying some changes, if you see any weirdness with the site let us know here

[bright compass]

Okay

[sick haven]

ooo what new stuff is coming for voting

[limpid shadow]

few cool things

very excited!

[sick haven]

🏆

hype

i just got no captcha for swipe voting... please god let it be no more captchas 🤣

[limpid shadow]

Captcha's are gone :)

[sick haven]

Oh ma goodness 🙂

[daring birch]

Veld fixing voting bugs?

[sick haven]

have the total amount of votes this month been reset? seems like it has for me

[humble eagle]

thats cool

slide to vote

[limpid shadow]

Might be a data consistency issue, we're looking into it

[sick haven]

cool okay 👍

[tidal zealot]

Site works fine on pc, doesn't work on phone sadge

[limpid shadow]

What phone version and browser do you use?

[tidal zealot]

Android 11

Google Chrome

[pure schooner]

I got the same problem on iOS with safari

[limpid shadow]

what phone?

[pure schooner]

Xr

[limpid shadow]

ok

which iOS version?

[pure schooner]

I haven’t done the most recent update yet but I have the one before

[limpid shadow]

ok

[sturdy swan]

o

[pure schooner]

I could try doing the update and see if it works after that

[sturdy swan]

when ur waiting for ur bot to get reviewed

lifes hard man

[daring birch]

Just be patient :)

[sturdy swan]

LOL

LEMME STOP

😭

[woven karma]

Is the vote reset intended?

[humble eagle]

@woven karma

[woven karma]

Aight

[quartz willow]

should be rolled back in a bit

[sturdy swan]

@daring birch my vote link is still glitched

oh

it’s still a site issue

[daring birch]

Yea

[sturdy swan]

thought it would be fixed

[daring birch]

Site issue from the new voting change

Probably

Give it a bit

[sturdy swan]

yeah

[daring birch]

Maybe

[sturdy swan]

it’s a site issue

it’ll fix itself

yes, i’ve even logged out and back in. it’s a site issue

there was a voting change so something is glitched

np

[quartz willow]

deploying changes fixing some of the voting issues if you came across (something went wrong try again)

[thorn pelican]

guys

[daring birch]

Yes?

[thorn pelican]

A second ago the bot had 12 votes

and it became 2

[daring birch]

site issues

[thorn pelican]

I was refreshing refreshing

[daring birch]

Read

[thorn pelican]

and it never changed

Oh

Sorry XD

Is it going to be fixed soon?

I just told my friends to vote for me--

[daring birch]

It’s probably with the new voting issues

Wait a bit

Should re-appear when it’s gets fixed

[cyan niche]

Hmm, well I see many bots votes getting removed. Can someone explain me what really happened?

[long ferry]

#site-status

[daring birch]

a.k.a it’s a issue in the new update

[cyan niche]

Oh some new feature

[daring birch]

Don’t worry

[cyan niche]

Cool

[daring birch]

Will be patched

[cyan niche]

My Bot's vote haven't been removed so I don't really have any issues

Btw

@long ferry can you come dms a bit

I wanted to discuss some thing

[daring birch]

You can dm them straight up

If you have any questions, no need to ask for confirmation

[sturdy swan]

how can i get a custom topgg link, like how dank memer has /memes

[daring birch]

That was probably an old certification perk

Don’t think you can get it now

[sick haven]

is certi ever gnna come back

[daring birch]

Don’t know

[warm elbow]

I deleted my old discord account 15 days before. How to check that account is deleted or not.

[daring birch]

https://top.gg/certification

[quick solar]

Hey, my votes got removed from the site and my bot is having problems with "registering" the Webhook-Token. It says it's unavailable. The votes don't bother me, but the Token kinda

[daring birch]

Known

#site-status

in the new update, bug came out

Dw actively being fixed

[misty rivet]

quick one idk if the month ends on the 17th for votes but my monthly votes have just reset

[daring birch]

This is only for top.gg support

[daring birch]

#site-status

[quick solar]

Oh alr ty

[daring birch]

Nw

Dw it will come back

[misty rivet]

ahhh i see

[warm elbow]

Where I can get answer for my doubt

[daring birch]

ask discord support?

[misty rivet]

email discord. but they will email you after 30 days

and it will say deleted user

[cyan niche]

Can I apply for certification, my bot is in 10K+ servers and is active 24/7?

[misty rivet]

like this

[warm elbow]

Okay

[daring birch]

Certification is currently not on

[thorn pelican]

tysm!

guys

someone can help me in a script???

[cyan niche]

#development

[onyx pine]

why can't i vote?

[long ferry]

read #site-status

[onyx pine]

ok

[misty rivet]

i like the new slide to vote feature

[cyan niche]

Yeah

[quartz willow]

it's gonna feel like unlocking an iphone 4 after a few months 🙂

[misty rivet]

lloolll

[gray flax]

by the display error or something

my bot lose 250 votes+

[long ferry]

#site-status

[gray flax]

yup i know

[daring birch]

a.k.a it’s nothing

[gray flax]

I just want to report the error

[daring birch]

Chillax, will be added after

[gray flax]

yup the bot can recieve a vote

[quartz willow]

did you receive 250 votes in the past 30-40 minutes?

if not then when you get a new vote it'll come back

[sturdy swan]

Hello, I would like to know if there is a way to vote for a bot at this time, since to receive rewards I must have consecutive votes and avoid more than 24 hours, or know why my vote does not count, and when it will be solved the fault it is having

[daring birch]

Yes you can vote for a bot

And 2) you don’t have to have consecutive votes

[quartz willow]

if you're having issues voting please share here

[sturdy swan]

The thing is that I think there is a problem with the page, since it does not count my vote for the bot

[sick lotus]

TopGGAPIError: 401 Unauthorized (You need a token for this endpoint)
    at Api._request (/home/runner/THE-BROZY/node_modules/@top-gg/sdk/dist/structs/Api.js:76:19)
    at processTicksAndRejections (internal/process/task_queues.js:95:5)
    at async Api.postStats (/home/runner/THE-BROZY/node_modules/@top-gg/sdk/dist/structs/Api.js:99:9) {
  response: Response {
    size: 0,
    timeout: 0,
    [Symbol(Body internals)]: { body: [PassThrough], disturbed: true, error: null },
    [Symbol(Response internals)]: {
      url: 'https://top.gg/api//bots/stats',
      status: 401,
      statusText: 'Unauthorized',
      headers: [Headers],
      counter: 0
    }
  }
}

I'm getting this error even though I'm passing the token

[sturdy swan]

Same error here

[sick lotus]

must be the API

[sick haven]

is this supposed to show? if so, theres nothing there

[daring birch]

Probably from the new update

[sick lotus]

yes

[limpid shadow]

Nothing yet, we're setting stuff up for Beta

[sturdy swan]

The top.gg page seems to be that if it tells me that I voted for the bot I want, but for some reason the bot does not count the vote, I do not know if it will have to do with the update

[daring birch]

^^ yes it’s a bug in the current update

[quartz willow]

unless that happened between 1 hour to 30 minutes ago it's not a problem with the update

or at least I haven't seen any evidence of it yet

[sick haven]

Mint

[pure sapphire]

Any idea when the transfer bot bug will be fixed?

[worldly viper]

Unfortunately not - it's a known bug, so the team will fix it asap

[sturdy swan]

It happened like an hour ago

[pure sapphire]

Cool, thanks for the update

[quartz willow]

yeah we had an issue with voting a while back. Shouldn't be happening now tho

[sturdy swan]

It is still happening for me

[quartz willow]

what's happening

[sturdy swan]

I vote for a bot on the page, but when i want to see how much time it is left for the next vote i can do, the bot says i haven't voted, buy i did

[quartz willow]

did it say thank you for voting?

[sturdy swan]

In the top.gg page it says i have already voted, because i did, so it won't let me vote again, but when i want yo check if I already voted, the bot I voted for says that i haven't voted

[quartz cradle]

yall get that unauthorized error?

[sturdy pawn]

yup, getting it as well. 401 unauthorized.

[silver tide]

yee

[quartz cradle]

voting seems to work though

[silver tide]

through webhook yeh

[sturdy pawn]

could be something where the dev needs to clear the auth cache. i had this awhile back, not sure if it's a similar scenario

by dev i mean veld

[quartz cradle]

lol

[sturdy swan]

I can send screenshots of my problem if you like, only that the message that the bot puts that if you want to vote, although I already voted, is in Spanish

[quartz willow]

sorry, I found out what the issue was. Accidentally changed things that broke voting a few bots. Pushing the change now

[broken cradle]

hey uh voting isnt working for me anymore
im getting this error?

<rejected> { TopGGAPIError: 401 Unauthorized (You need a token for this endpoint)

[limpid shadow]

pushing a fix for the 401's now

[broken cradle]

oh ok tysm

[copper kiln]

Hello, I voted for nekotina and the count was restarted.

[broken cradle]

api issue that is being fixed rn

[copper kiln]

Won't I lose my votes?

[broken cradle]

idk probably, basically bots cant get votes rn (like they can be voted for, but they cant the bot itself cant tell if you have voted or not)

[copper kiln]

[copper kiln]

Too bad, I won't have my rewards anymore

[drifting solar]

Same

[zinc swallow]

Yes

[drifting solar]

What's goin on?

[zinc swallow]

updater

[cyan niche]

My bot had 1900+ votes and now it's showing 4

[ionic thicket]

okay ty

[cyan niche]

Maybe I'll wait

[cyan niche]

I think you can vote after 12 hours

And get them.

[quartz willow]

if you had 1.9k before an hour ago you'll get it back after someone votes for ur bot again

[zinc swallow]

Can we get a ping when it's fixed? @quartz willow

[quartz willow]

it's fixed u just need to get a new vote for it to update + there's cache

[wooden vessel]

hey when i try to access my server page logged out it says forbidden, any idea why?

[zinc swallow]

ok so once I get a new vote, the token will work or I have to generate a new one?

[quartz willow]

token fix is deploying rn

[copper kiln]

I wasted my 2 weeks voting every 12 hours
Nekotina gives rewards for accumulated votes

[limpid shadow]

Could you link your page?

[wooden vessel]

https://top.gg/servers/616489502709514240

[broken cradle]

why cant i edit my bot page on beta

[limpid shadow]

which page?

[broken cradle]

the bot's page, theres no option to edit it

and im logged in

[haughty oriole]

Hello how do I get rid of the top.gg bot on my server, I added it by accident and it posts things me and my friends dont understand, we want to get rid of it but non of us knows how

[limpid shadow]

@rustic needle

press the delete button

[haughty oriole]

Where

[limpid shadow]

on the bot

[haughty oriole]

It dosent say

[hollow moat]

How to decrease the voting time of the server

[pure schooner]

Well still getting the error for the voting on bots

[long ferry]

you can't

[wooden vessel]

does any1 kno why its forbidden?

[misty rivet]

...

[quartz willow]

try a different browser I guess

[hollow moat]

OK

[misty rivet]

@long ferry sry for the ping but...

[pure schooner]

I’m good only on iOS

[hoary marlin]

tfw u get an error 400 and cant transfer ownership

[fluid nest]

It means you can't access that particular page. You don't have permission to access it.

[daring birch]

Are you logged in

[fluid nest]

Even after logging in, shows 403

[daring birch]

Probably site issue then

So you voted

And then pressed backa

and then you got the 403?

[wooden vessel]

it seems the site update broke a few server pages?

i thought it was just mine, but it looks like others are having the same issue i described earlier

[haughty rose]

@cedar wind heya bro i am using top.gg beta and wjhole website look changed so not abl to find where i edit my bot

[daring birch]

Probably a site issue

[daring birch]

Just add /edit at the end of the bot

e.g.

https://top.gg/bot/BOTID/edit

[haughty rose]

ooo

lol

[mortal flint]

@loud musk

[daring birch]

If you want to dispute a decline, feel free to straight up dm them

@mortal flint

[mortal flint]

@daring birch oh okok

[daring birch]

[void harness]

wait i cant find the ip

[full nebula]

How do I edit my bot if I cannot access it..

https://bean.is-pansexual.tech/dWOeFSrs

[soft basin]

ctrl + r

[full nebula]

I've done that like 5 times..

[broken cradle]

has the vote issue been fixed yet

its been a hour

[full nebula]

have you tried to vote

[daring birch]

I think it’s fine now

You can try

[sturdy swan]

How can I delete my server published in Top.gg? is that I have it with another account and I want to make a change of accounts in discord, so with the new account I publish it again on the server

[misty rivet]

what is the shards used for

[daring birch]

#development

Ask there

[soft basin]

imagine @cedar wind

[daring birch]

Damn

No mods

[soft basin]

only dylan

[broken cradle]

no i still get the 401 error

[daring birch]

@worldly viper?

[daring birch]

Hmm wait a bit

[cedar wind]

Me

[daring birch]

You’re just a lil late

Dylan

Just a little

[cedar wind]

Was out eating sushi and ice-cream with friends

[daring birch]

Pog

[modern forum]

Guys did u just added the new slide to vote feature?

[daring birch]

Yes, #site-status

[modern forum]

It's op noice

[livid crane]

is something wrong with the api, it was working just fine like 5hrs back and now it returns 401

[daring birch]

Known bug

came out with the update

[livid crane]

ahh alr

[latent pulsar]

Hello

[daring birch]

Need help?

[latent pulsar]

Yup

[daring birch]

With?

[cedar wind]

Which bug is it Grinder?

[daring birch]

In the new update

[boreal turret]

when will my bot be approved?

[daring birch]

Lots of people reporting it

[daring birch]

2+ weeks

[latent pulsar]

I was unable to change the owners of the bot on the site

[boreal turret]

ok

[daring birch]

Yea, on the new version you can’t do that anymore I’m pretty sure

[latent pulsar]

and how's that

[daring birch]

@cedar wind correct me if I’m wrong, but is it right?

[latent pulsar]

I'll have to delete the bot in order to edit it lol

[daring birch]

no you can edit it

[cedar wind]

Lemmie confirm.

[daring birch]

you can edit the bot

Alr ty

[latent pulsar]

How?

[daring birch]

so you’re saying you can’t edit the bot?

[latent pulsar]

I can't change it on the site

[daring birch]

What error are you getting?

1. Are you logged in

[latent pulsar]

The owners' option does not exist

[daring birch]

Yea it’s removed

[latent pulsar]

And how can I change it?

[daring birch]

Don’t think you can add/remove them now

you can’t

[cedar wind]

I can't even find owner ids anymore lmao.

Yeah

[latent pulsar]

Can I if the bot is accepted?

[daring birch]

They’re removed

no

[cedar wind]

I assume it was seen as useless and thus removed.

[boreal turret]

for me i need to add owner's ID

[latent pulsar]

not deleted

[cedar wind]

Old bot add page

Xd

[daring birch]

You can’t add any other owners any more

[latent pulsar]

I can add them if I add the bot again to the site

[broken cradle]

same issue

when will it get fixed, been 2 hours now

[daring birch]

No eta on when it gets fixed

[boreal turret]

this is my bot

[cedar wind]

What are you trying to do?

[latent pulsar]

Thanks for the help, I will remove the bot from the site and add it again

[daring birch]

yes what’s wrong?

[cedar wind]

You'll have to wait for it to get approved/declined. 🙂

[broken cradle]

it will be approved when a mod gets to it, its not a bot its a human approval thing

[daring birch]

Pretty sure you still can’t but ok

[cedar wind]

They wont show regardless.

[boreal turret]

k

[boreal turret]

k

[cedar wind]

If you remove and readd you're just gonna have to wait in queue.

[daring birch]

^^ longer

It pushes it back

[boreal turret]

i was just asking if its really will be accepted

[cinder flume]

hi there
i added my server to top.gg quite long ago. Idk why but after the top.gg update , in the creators section its showing that more two of my server staff are the creators of my server.

[daring birch]

Known visual bug

[latent pulsar]

An owner I don't know has been added to my bot

[broken cradle]

const topgg = new Topgg.Api("token")

     let voted = await topgg.hasVoted(message.author.id)
     if(!voted){
         return message.channel.send(didntvote)
     } else {
....

worked before the update, i get a 401

[daring birch]

Don’t worry, they can’t edit anything

[cedar wind]

Oh the voting API.

[daring birch]

It will be reviewed by a human

[gusty anchor]

Hello, I wanted to know when the new update is going to be finished. Since, when I try to vote to the Nekotina bot, it tells me I already vote, but when I make the command to see if can still vote or wait 12h, the bot tells me I still can vote. So, I want to ask how long is going to take that problem or there is something I have to do?

[latent pulsar]

What is the solution ?

[cinder flume]

ohh
but is that thing a glitch ??

[daring birch]

Visual bug

As long as they don’t have admin perms I’m pretty sure, they can’t edit the server

[cinder flume]

umm those two guys have manage server perms only

in my server

[daring birch]

Yea, don’t think they can edit the server then

I could be wrong

[latent pulsar]

A creator I don't know was added by mistake Can the administration modify it?

[wise mural]

Hello, @limpid shadow I wanted to ask you when you can review my bot, I've been waiting for the last time I uploaded a bot, they reviewed it in 2 days.

[daring birch]

Huh?

it takes 2+ weeks

1. Be patient
2. Please don’t ping team members :)

[wise mural]

Thanks it was a doubt because when I upload my last bot to top.gg they reviewed it in 2 days xd

[daring birch]

Queue times change

And nw

[gusty anchor]

I want to vote to the Nekotina bot, but I cant because it tells me to wait 12h but I didn´t vote since 14h...?

do I have to wait or...?

[wise mural]

I think it is a bug try to do it from the page

[wise mural]

español

?

[gusty anchor]

si se xD

[wise mural]

no te recomiendo habla español el un server de ingles xd

intenta usa el traductor

[gusty anchor]

pero... estoy hablando en ingles no mms wey

[wise mural]

xd es bug

[gusty anchor]

terrible ay no. En serio aparece mi mensaje en español?

[wise mural]

no x es mi pc que todo lo pone en español

[gusty anchor]

ah okay vale vale

[wise mural]

te hablo en ingles xd

[gusty anchor]

me ignoraron, terrible

[wise mural]

F FOR YOU XD

[gusty anchor]

lo peor es que no soy la unica con el problema, pero como que la mayoria habla español no mas supongo y pos...F

[gusty anchor]

como quieras xD

[sturdy swan]

Umm

[wise mural]

Xd

otro que habla español

La mayoría que usan nekotina son españoles

[gusty anchor]

confirmo

[wise mural]

xd

te mande soli xd

[gusty anchor]

tio sabes quien se encarga de lo de Nekotina por ejemplo?

que el server de Nekotina dice que se pida ayuda aqui xD

[sturdy swan]

Hello, I wanted to see what happens, I have wanted to vote for the nekotina bot for 4 hours and I have not been able to, what should I do or how can I solve this?

[mortal wing]

@wise mural @gusty anchor are you guys talking or helping

[gusty anchor]

I waiting till someone answer my doubt

😅

[wise mural]

This person talks about an error that person has in Spanish to help them more easily.

[mortal wing]

oh thats okay, i thought you guys were just talking.

[wise mural]

[minor halo]

Anyone help

[wise mural]

?

[wise mural]

what ??

[minor halo]

@wise mural help me?

[wise mural]

?

[minor halo]

I want to add my server on https://top.gg

[wise mural]

it depends on what xd

[minor halo]

--__--

Support team come

[wise mural]

Just regitate and hit add server and you're done

[minor halo]

Where?

[daring birch]

You invite dsl

[minor halo]

Bro I know

[daring birch]

@small lantern

[minor halo]

I invited already

-_-

[daring birch]

Then publish it

[minor halo]

-_-that only asking

[daring birch]

?

[sour forum]

Vote not working

[minor halo]

:-:

[daring birch]

Probably from the new update

[minor halo]

Yeah some times

But never with me

Anyone

Help when

https://top.gg

[daring birch]

Help with what?

[minor halo]

I want to add my server on https://top.gg

[minor halo]

Say me steps or make video and say

[daring birch]

you add DSL

Then go to the server site on top.gg

And publish it

[minor halo]

angrying me

[daring birch]

???

[minor halo]

asking where is publish button -_- I added DSL from weeks

https://top.gg

[daring birch]

You don’t need to link the website over again

[minor halo]

:-:

[daring birch]

You can go out of beta mode

[minor halo]

k

[minor halo]

Bro :-: how you know I am using beta mod k profile yes?

[daring birch]

Nvm nv,

It should auto publish

no

And no need to put links here

It should auto publish when the bot is added

[minor halo]

k

--__++ not done

auto

[hollow igloo]

Hello, can a moderator mute me for 1s?
I broke all of the server rules just now by printing them then I ripped them to pieces

[daring birch]

???