#support

1 messages · Page 482 of 1

sturdy stump
#

Who can help

unreal belfry
#

How do we edit bots?

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I can't edit it

tacit zodiac
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I recommend just voting through the browser itself

south lotus
#

hmm like copy and paste the link?

sturdy stump
#

Right now i have a server

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and i don't know

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If Top gg bot useful for me or not

south lotus
tacit zodiac
#

Or just do it through the browser and go onto top.gg

languid basin
#

still cant vote

sturdy stump
#

Because i don't have any information

zinc oracle
#

just refreshing while on any of the not found pages should make it load

sturdy stump
#

About it

tacit zodiac
#

And you've tried incognito through the browser?

sturdy stump
#

What is Top gg bot

jolly salmon
#

what do i need to write to support@top.gg for transferring a bot to a team?

tacit zodiac
#

Are you unable to do it yourself?

jolly salmon
#

nop

languid basin
tacit zodiac
#

Just include the bot and user id

languid basin
#

still cant vote

jolly salmon
languid basin
#

what else can u assist me with

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i done all the thing u said and im still cant vote.

tacit zodiac
#

So nothing happens correct?

jolly salmon
languid basin
#

it happen today when my timing to vote and i try to vote.. yet still cant vote till now. it has been more the 12hour

tacit zodiac
#

Referring to Jimmy

jolly salmon
#

oops

languid basin
#

yes nothing happen. still cant vote

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even using igconito

tacit zodiac
#

@languid basin so you click and literally nothing happens no message or anything?

languid basin
#

ye literally nothing happen. the vote button is there and when click nothing come out

south lotus
#

yup

languid basin
#

its like we clicking on a button without the proper link inside it

tacit zodiac
#

Hmm

jolly salmon
languid basin
#

maybe. just maybe. ur team can reset my id from ur system

#

what do you mean ading vote at the end of bot id?

jolly salmon
languid basin
#

i even google top gg and find the bot itself. still literaly cant vote

south lotus
#

it looks like this .-.

tacit zodiac
#

Can you send a video or gif of the entire process?

sturdy stump
#

Guys are u bot programmers

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????

jolly salmon
#

with the green roles. yes

languid basin
#

video

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i try then

#

=="

jolly salmon
languid basin
#

help me then getthe bot id

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i try from searching to a manual labor right now

#

what else?

#

everyday i need to get my own and write all the thing just to vote?

#

the vote button is click

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u see

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normally it doesnt act like this

tardy pewter
#

So while adding my bot to the queue for approval, I entered ~ or / (configurable) as prefix. Will it now be declined with the incorrectprefix tag? The default prefix is ~/tilde but it also listens to / with the integrated Slash Command feature from Discord themselves

hollow crypt
#

ya know

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~ is the prefix

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/ cmds are just a feature not a prefix

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Okay so how can i report a bot for botting reviews?

tardy pewter
#

Prefix usually gets defined as a string of characters the bot responds to, isn't that exactly what the / is tho? :p
Of course, I see your point but in my opinion / is just a prefix. Sure, it brings extra functionality but the bot will listen and respond to /

hollow crypt
#

yea its a discussable thing but 99% of people dont see it as a prefix

sharp narwhal
#

/ is still considered a prefix

fresh coral
#

what if my bot doesn't have a prefix?

tardy pewter
languid basin
#

🙂

sharp narwhal
#

If it is required in order for a command to function, then it is considered a prefix.

tardy pewter
#

Just hoping someone could verify that I have to change it, don't want it getting declined for that obviously.

sharp narwhal
#

As long as the default prefix works so we can test.

tardy pewter
tardy pewter
sharp narwhal
#

No problem.

sturdy stump
#

What is happening in my server when i add your bot to my server

#

?????

sharp narwhal
#

What bot?

sturdy stump
#

🤔

sharp narwhal
#

DSL?

sturdy stump
#

yes

sharp narwhal
#

Can you provide more information on what you mean?

sturdy stump
#

I mean

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How can help me

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????

tardy pewter
#

Anyone can only ever help you with that if you provide a bit more information

sturdy stump
#

l try to find information about it

languid basin
#

where are those that attend to my mater just now?

sturdy stump
#

But i don't find

lunar geyser
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Hi

zinc oracle
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everything else is done on the website

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for dsl?

sturdy stump
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Can u send me the linke

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For the website

zinc oracle
sturdy swan
#

Anyone?

sturdy stump
#

Thanks

languid basin
#

?

south lotus
#

ehhhh so how is it??

languid basin
#

i also dont know bro

#

we having the same problem

sturdy swan
#

how do u get the bot developer role?

leaden basin
#

get a bot listed on the website

languid basin
#

still waiting

exotic wagon
#

Hey, I need someone to remove a review from my bot. (ID: 838498486336880670). the owner of that review wants to remove it but they can't and I can't.

median yew
#

I've added my bot to top.gg, but it's not showing up in my top.gg projects page

median yew
#

5 mins ago

exotic wagon
#

Its not approved than

median yew
#

ok, I thought it would show up in my projects page with approved or not approved thingy.

exotic wagon
#

it might

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there are bugs with topgg so be patent

median yew
#

ok, ty

exotic wagon
#

np

languid basin
edgy zephyr
#

Where i am supposed to report a bug in the reply interface to a reviewer? I am the bot owner of https://top.gg/bot/761457566169300992
I replied to an user but now it's showing as my review only with 0 stars. Please have a look

cobalt sleet
edgy zephyr
cobalt sleet
scenic depot
#

Hey @cobalt sleet can I send u dm ?

cobalt sleet
#

Why?

scenic depot
#

I had a few questions about your bot and bot presentation ThumbsUp

cobalt sleet
#

Ok

edgy zephyr
cobalt sleet
#

No worries!

night ravine
#

how my bot can be in top.gg i added and waited 2 weeks and isn't please accept my add

night ravine
#

my bot is longer than 2 weeks

cobalt sleet
night ravine
#

oh

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i thinked its more than 2 weeks

sturdy swan
#

Why I'm getting declined in auction access?

sacred hull
#

What is that?

jolly salmon
#

try reloading

languid basin
#

Still no one attend to my problem.? 🤦

south lotus
urban beacon
sacred hull
#

okay then no problem.

charred egret
#

how long do i need to wait to be accpeted

cyan flint
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

jolly salmon
worn anvil
#

how do i link a vc and a role, lets say you join vc a, and you want role a automatically to be given

jolly salmon
paper pelican
#

Ay hello! For some reason i cant find my server when i search it on the website,,?

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i find a bunch of servers w similar names n stuff, but cant seem to find mine at all

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checked if everything was right when adding it and it seemed to be no problems

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so no clue lol

knotty hatch
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@paper pelican The pinned messages should help you out.

paper pelican
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Ay ty! How do i edit the bot?

simple dirge
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Uhm, can anyone tell me how should i make something like when the bot is upvoted, it will dm that user

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Kk

primal stone
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What is lib widget and how to show if bot is online or offline in bot's profile page

simple dirge
#

Uhm?

primal stone
jolly salmon
simple dirge
#

oh, they should fix this tho

long ferry
#

Ay

primal stone
#

How to show the online or offline status in bot page

jolly salmon
primal stone
#

In bot page?

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What

jolly salmon
primal stone
jolly salmon
#

wot

long ferry
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you can't change the online/offline status of your bot atm

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this might change with an api update

jolly salmon
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[![Some text](What url shows)](url if u click it)

long ferry
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they want their bot to show up as online on the page

shadow plaza
#

I made a request to approval for a bot, can I somehow cancel it? Because I made a new bot just like him and I have to make a new request and maybe its a problem if its just like him

long ferry
#

remove your bot from the site then

#

it should take it off queue aswell#

primal stone
long ferry
#

because that is not possible to set at the moment

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presences are not trackable due to bots not being here anymore

primal stone
#

Oh

primal stone
long ferry
#

library is deprecated

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you were able to define what library you were using

primal stone
#

Oooo

scenic depot
#

Hey ! I saw in pins that there was a queue couting on the website, did the problem with this queue is done or it is still down ? KannaWut

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thx ThumbsUp

daring birch
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The estimated queue thing is down

scenic depot
#

Still ? Thx

daring birch
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Yea, nw

paper pelican
#

is there a way to delete my server from the site,,? everytime i click "delete" it just pops a big "403" error

daring birch
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Known bug

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You can remove @small lantern from the server

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To make it hidden

paper pelican
#

Yeah i did that too, but im trying to fix the server not showing bug

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thought that deleting the server and setting everythin again would fix it

long ferry
#

what bug

paper pelican
#

cant find server while searching

daring birch
#

Yea it’s known in the pins

long ferry
#

read pins

paper pelican
#

yeah i read it

daring birch
#

Try editing the server and wait a bit

paper pelican
#

did that 2

daring birch
#

It might not work

long ferry
#

Just wait until it gets fixed

paper pelican
#

yoikes, its been like that for months

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ty tho!

exotic shadow
#

well my old bot meui6 was hacked by a madman I think it was zel but I can't confirm it and today I took the courage to post my new bot even better done this.bestBot = me my another bot has already been checked so if you can check it out 😉

light shard
#

Hello. What does that mean. Is my Bot not Publish, and when is it? Because i am now waiting for one day

grand ravine
light shard
#

oooohhh

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very popular

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okay thx

exotic shadow
light shard
# exotic shadow ok

so the fasted way to get your bot online is the website where my bot is online rn

grand ravine
#

please no other botlists ads

light shard
#

ok

light shard
#

right now

exotic shadow
#

thanks

light shard
#

my bot is in 80 Servers in 2 weeks

dense vapor
#

the site is using an invalid bot pfp link so it doesnt show the bot's pfp

exotic shadow
light shard
#

2

dense vapor
light shard
exotic shadow
#

2 days??????

grand ravine
light shard
#

weeks

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okok

dense vapor
grand ravine
#

yw

light shard
#

i got an ping?

brazen current
#

How do I know if my bot has been approved?

daring birch
#

You’ll get a dm from @hidden root saying it’s been approved

brazen current
#

Thank you @daring birch

daring birch
#

Np

spark zenith
#

it's me or every bots are declined ?

daring birch
#

No

jolly salmon
#

if its not mathing the bot rules

daring birch
#

Not every bot gets declined

dry spade
#

türk yetkili var mı ben bir şey sormak istiyorum

fading salmon
daring birch
#

Not support related

#

Feel free to move your discussion over to #general

pseudo shore
#

Why I can not change

sturdy swan
#

anyone else facing the issue were some pages in their bot "edit" section returns a 404?

daring birch
sturdy swan
#

nvm fixed itself

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yeah

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did it a few times but its okay now

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ty anyways

daring birch
#

great! Nw

pseudo shore
#

Ok

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I am on this case of 3 weeks

daring birch
#

Try using a different browser

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If it helps

pseudo shore
#

Try three browsers

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Does if I tried from another phone work?!

daring birch
#

Don’t know, you can try

jolly salmon
#

so i did sone html style changes, it applied the changes till i refreshed the site lol

daring birch
#

You mean your changes not saving?

jolly salmon
#

ye

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i mean only for a few seconds

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then it resets back

daring birch
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Known bug I’m pretty sure

jolly salmon
#

now all gone crylmao

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alr its saved

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ty

daring birch
#

nw

trail crown
#

if a bot is Offline for a long time is it gonna be Removed From Top.gg and Bot Verification ?

daring birch
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No

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It can only be removed when you submitted it

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And it’s being removed

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If it’s online then, it would be denied here

trail crown
#

So Once the bot is accepted on top.gg there is now way for it to be removed

jolly salmon
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if someone reports it, and the report is confirmed it can be removed

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idk how to explain

leaden basin
#

your bot doesnt get checked for downtime at all

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except if its down during review

sturdy swan
#

Hi when a review is posted is it possible to edit the text / adjust the rating?

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I posted a review for a server and forgot to click the stars and rated the server 0/5.

livid glacier
#

@quartz nimbus no ads please

dry spade
#

One command of my bot was rejected for having too many emojis, but not enough emoji to have an epileptic attack.

#

Looks colorful just because of the color of the roles

zinc swallow
#

Does Top.gg remove offline bots after a certain period of time?

sturdy swan
zinc swallow
#

Hmmm, thats a shame, cause amongst my bot, there are 2 discontinued ones. Yet they still get votes.

errant trench
#

@limpid shadow i was banned from the pokemeow discord couse my account got hacked and i used to play pokemeow every day and now im perma banned if u guys could help that would be great

sturdy swan
#

I’m unable to vote for my bot on mobile. The advertisement isn’t playing and then when I spam click it, I just get an error. What do I do?

errant trench
#

what server server should i go to then

sturdy swan
errant trench
#

im banned from the other one

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that didnt work it just sent me to the one i am banned on

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ok

shadow lion
#

Is there anyway to have a notifier or some sort of way to know whether your bot is close to being reviewed?

errant trench
#

ok

shadow lion
#

Ok thanks anyway

sturdy swan
sturdy swan
#

You’re welcome

south lotus
#

I still can't vote any bots

daring birch
#

What happens?

south lotus
#

I have spammed the vote button and nothing happen

daring birch
#

What happens?

south lotus
celest dust
#

dm ad 865015208773943296

south lotus
#

I press it many times nothing happen

#

I spammed it and nothing happen still

sturdy swan
#

how can i get the role of Auctions Tester

daring birch
daring birch
cyan flint
#

on it

sturdy swan
daring birch
sturdy swan
#

thx

south lotus
#

If it stays like this, I'll lose some streak in bot voting

#

The anigame bot still have 13 hours left for voting b4 expired, I hope this fix b4 the time runs out

atomic oasis
#

There anywhere to suggest things?

daring birch
daring birch
atomic oasis
#

alright thanks!

south lotus
pure sapphire
#

Could I speak to one of the bot reviewers?

daring birch
#

Why?

daring birch
#

Do you want to dispute a decline?

pure sapphire
#

Nope

daring birch
#

Then?

pure sapphire
#

Hold on let me write what I want to ask

#

So I added a bot to top.gg, but I added some co creators as well, I now want to remove those co creators, and it seems that the only way to do that is to make a team and transfer the bot to that team. I have created the team, but, by my attempts, and by the notice in the pins the "Transfer Bot" button is not working. So what I want to know is: Is it possible for me to resubmit my bot without all the co-creators, but not have to wait the month or so for it to get approved?

daring birch
#

You can’t transfer bots to teams, it’s bug Rn

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And we do not prioritise bot’s like that

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We only prioritise bot’s if we reviewed them wrong

pure sapphire
#

Gotcha

#

Thanks

daring birch
#

Nw

south lotus
marsh birch
#

how do i delete a team

sturdy swan
#

where do i

#

like

#

apply my for my bot

#

ty

#

i did that, its under review

south lotus
#

When my voting issue can be fixed

daring birch
#

No eta on when site issues get fixed

south lotus
daring birch
#

Not the place to ask

south lotus
#

Are you guys working on the vote issue?

daring birch
#

The devs are always trying to fix site issues

south lotus
#

Hmm k

torpid vapor
#

Be careful if anyone goes down by kamenka I just had someone try to blow my head of was snipping zs from window and lucky the windowsill caught the bullet right buy my hed and a cupal of minutes later he came to check to see if he killed me.

daring birch
#

???

livid glacier
#

@torpid vapor uh wrong server

daring birch
#

This is for top.gg support, but er if that happened in real life

#

Please call the police (if this happened in real life)

torpid vapor
#

Sorry thanks

swift sky
#

@acoustic wren is this all true??

daring birch
#

???

pliant mauve
#

Most of them are not true

swift sky
pliant mauve
#

3rd one is the only true I see

daring birch
full grove
#

i tried transferrring my bot to another owner but its not working how do i do it ?

junior basin
#

Hello! I keep getting this, is this expected?

celest chasm
#

Yeah, website is having some issue rn

south lotus
#

Well I sometimes get this while voting and sometimes the vote button not working

pulsar rock
#

how long does the cache take on the site to update?

#

my description hasn't updated to the live version in hours

#

iv'e force reset all my cache

daring birch
#

Editing not saving is a known issue

grand imp
#

bro i applied for my bot 1 week ago and its still waiting for approval

daring birch
#

It takes 2 weeks+

#

Be patient :)

grand imp
#

uhh okay

modern forum
#

Just refresh

hasty zenith
#

Right so why can't I access my analytics

sturdy swan
modern forum
#

Pls don't spread fake message. If u continue this I have to ban u Xignotic.

modern forum
modern forum
modern forum
hasty zenith
#

No thx

modern forum
#

It's my dream to be in starboard

loud musk
#

Please keep this channel about support fastnod

modern forum
#

Ok

hasty zenith
#

Right so why in fucks name does a refresh work D_Thonk

modern forum
#

What does it show?

hasty zenith
#

My analytics ofc

past fulcrum
#

Hey guy's need some assistance i have submitted my creation on 2nd-July 2021 still no updates. Could you share the status or any issues.

pliant mauve
modern forum
#

Guys is submitting fake reviews from alts illegal?

daring birch
#

If it’s fake reviews, I’m pretty sure it is not allowed

tacit zodiac
daring birch
#

^^ Not allowed

south lotus
#

I still can't vote

modern forum
#

@tacit zodiac yea I have a guy who nuked my bot and leaving fake reviews for my bot with his alts

#

Can I show a picture in Dms?

#

Or here

daring birch
#

Be patient

#

Nekomaki already told you that before

modern forum
#

What patient

modern forum
daring birch
#

They will get to your report soon

modern forum
#

Woo asked me for proof

#

But is now ignoring me

daring birch
#

Wdym ignoring???

#

Woo is probably not available Rn

#

Be patient

#

As I said

#

Woo will get back to you when he/she can

modern forum
#

I sent him around 13 hrs ago

daring birch
#

Then wait a bit

#

He could be sleeping

modern forum
#

Ok

south lotus
#

So how long will take to fix the vote issue?

daring birch
#

No eta

south lotus
daring birch
#

On when it gets fixed

modern forum
#

Just see this this bugo guy and Blue left fake reviews but now that bugo is good friend but Blue not

#

And here is proof that Blue left fake reviews from alts

daring birch
#

Ok?

modern forum
#

This pic was sent by my staff

daring birch
#

I’m not a moderatir

#

I can’t do anything

south lotus
#

Also what's eta?

modern forum
#

Ok

daring birch
#

if you already reported it to a moderator, wait

south lotus
daring birch
south lotus
modern forum
#

@tacit zodiac

#

Rasicm

#

Spammism

south lotus
#

Racist

modern forum
#

U do modism

sweet pasture
#

hi uh server with id 657467691917115392 has some bad description

daring birch
#

You can report it on the site

#

Click “Report Server” on the server’s site

sweet pasture
#

ok

rustic venture
#

@rain field

daring birch
#

???

sweet pasture
rustic venture
sweet pasture
#

kk

summer tusk
#

How do I refresh top.gg since it shows a server that is delted?

rustic venture
#

where can i get help for my bot advertising on top.gg

daring birch
#

If you want to advertise your bot apply for auctions

rustic venture
#

then ?

pliant mauve
#

You're going to bid for your bot to get advertised on a specific tag

rustic venture
#

ok then ?

pliant mauve
#

then if you win the auctions your bot will be advertised

rustic venture
#

ok but what's the prize ?

rustic venture
pliant mauve
#

no, its auctions

rustic venture
#

hmm ik

#

what is the prize ?

pliant mauve
#

Heres more info

pliant mauve
rustic venture
#

can i enter any amount there ?

pliant mauve
#

yes

rustic venture
#

the one who pay more wins ?

pliant mauve
pliant mauve
rustic venture
#

lol

#

what if i dont win ?

#

my money gone?

real laurel
#

You don't pay if you don't win

summer tusk
#

How do I refresh top.gg since it shows a server that is delted?

south lotus
#

Can i know the reason why I can't vote bots?

daring birch
#

Try on a different browser

south lotus
#

I mean lots of you said its the site problem but what's the problem

mortal wing
#

Just a bug

daring birch
#

^^

south lotus
#

Tried

mortal wing
south lotus
#

Ye ik website but why it only affect some but not all?

daring birch
#

It’s a site bug

#

Not everyone gets it

south lotus
#

Sigh sounds like I'm lucky to get it eh

loud musk
#

It'll be addressed fastnod

sudden dune
modern forum
#

?

sudden dune
#

it says 3 reviews but theres only 2

mortal wing
sudden dune
#

anyways, i deleted this server a few weeks ago, but it still displays it at my profile, so i wanted to remove it from my profile

but when i clicked the server, it gave me a

403

This server does not have the DSL bot added and cannot be viewed. If you are an administrator of this server, you can make it visible by inviting DSL bot through your profile page.

so now im stuck with deleted servers in my profile

daring birch
#

If it says “This server can’t be viewed” it will be private

#

I.e. others can’t see you

hasty narwhal
#

good day. How many days does it take to check bots? I added on July 3rd

sturdy swan
#

2 weeks or longer

daring birch
#

?

#

You can invite @small lantern

sturdy swan
#

wdym botlist?

daring birch
#

np

#

You can’t invite that?

sturdy swan
#

oh

daring birch
#

You have to add your server to DSL

#

not the bot list

sturdy swan
#

^

daring birch
#

Np

digital current
#

Why this happening ?

daring birch
#

Try on a different browser

#

No

#

It won’t

scenic monolith
#

I'm having trouble responding to reviews for my bot.

#

I get this in the console

#

And also, it allowed me to make a review on my own bot for some reason due to this glitch. And it lowered the rating yikes

jolly salmon
#

known error SCsalad2

#

Check pins

scenic monolith
#

Mmm quack

#

Sorry

mortal wing
scenic monolith
#

Hmm quack

#

Not an intentional feature though since you can't comment on your own bots normally.

rose panther
#

what kind of msg do you get when webhook setup is successful??

deft prism
#

does updating your bots info, restart your waiting time?

prime minnow
#

hello, well i did got verified on top.gg back in november 2020 but my bot was just offline so i recoded it and made a new bot which got a a cool tag so i didnt rolled back to old one but on top.gg website it always shows the old logo. so i wanted to transfer to the new bot
and yeah can my nickname be changed to my original name

rugged plover
#

How much time will it take ?

#

to confirm the bot?

prime minnow
daring birch
rugged plover
rugged plover
prime minnow
#

*damn my was in a week

daring birch
#

Queue times change

prime minnow
#

ohk

daring birch
#

Depends on how many bots are in the queue

prime minnow
rugged plover
rugged plover
prime minnow
#

yh i just wanna wait

daring birch
#

You can refresh the data

#

If you changed the PFP

prime minnow
#

i changed bot

#

so it doesnt even update

#

in pfp

daring birch
thick perch
#

how i can be a bot reviewers

knotty hatch
#

@thick perch You can become a bot reviewer by applying using the form in #announcements

knotty hatch
#

Yes feel free to apply.

thick perch
daring birch
#

This is only for top.gg support

winter bobcat
sturdy swan
#

How to give ratings to a server?

daring birch
#

You give them a review

sturdy swan
#

how?

daring birch
#

Be sure to login first

sturdy swan
#

Yeah logged in

daring birch
#

You can reply there

sturdy swan
#

Ohk thanks

daring birch
#

Np

#

Wrong server

#

Ask their support server

sharp zinc
#

okey

twin crow
#

My bot was very needlessly denied can I contact any authority?

daring birch
#

Yes, you can contact the reviewer if you would like to dispute the decline

twin crow
#

dm of the person who made the review is closed

knotty hatch
#

@twin crow Are you sure you have DM's open yourself?

twin crow
#

Yeah

mortal wing
#

You have your dms off

twin crow
#

my dm is open now

knotty hatch
#

You can contact him now then.

twin crow
#

Okay

knotty hatch
small hill
#

Is replying to reviews still broken?

wary crest
#

hey

#

I am not able to setup the Server Captcha Bot on my server , i have included the Role and verifiaction channel but it still doesnt work .
When a user tries to verfiy it shows "I was unable to give the configured role as ClayStack is not setup properly! Please contact this servers staff to resolve the issue."

Anyway to solve this issue?

sturdy swan
#

wrong server

burnt flume
#

كيف اعرف تم قبولي او انرفضت ؟

wary crest
vagrant wigeon
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

vagrant wigeon
#

^^

sturdy swan
#

ty

wary crest
#

ah thanks

burnt flume
#

كيف اعرف تم قبولي او انرفضت؟

sturdy swan
#

ستتعرض لضغوط عند #logs وستحصل على dm من "watcher"

vagrant wigeon
#

@burnt flume you would get a dm and/or a ping in #logs

#

oh ty

sturdy swan
#

i hope they understand

wraith sentinel
#

Have my boy gotted approval

#

Or not

#

Pls 🙏

#

Tell me

#

@wild stone

vagrant wigeon
#

It takes 2+ weeks, you added it 10 minutes ago

wraith sentinel
vagrant wigeon
#

There are a lot of bots in the queue before you sadly, just got to be patient. In the meantime though, it may be best to check over your bot and ensure it follows the bot rules in #rules-and-info

#

that way, you can avoid possibly having to wait again

clever relic
wraith sentinel
#

Ok, but this is too much

#

Can it will not be fast

clever relic
#

You know that you are not the only Bot Dev waiting for approval, right?

wraith sentinel
#

Yes

#

Many devlopers are waiting for approval

clever relic
#

Yes, exactly. Just be patience your Bot will have it's chance. just be sure you follow all rules

wraith sentinel
#

Please check my bot & tell me it is ok or not

vagrant wigeon
#

There is no way to speed up the process sadly, you will have to wait

wraith sentinel
#

My bot

mortal wing
#

Just be patient

vagrant wigeon
#

@wraith sentinelplease stop sending the link to your bot also nyaaNod

wraith sentinel
#

Ok

jolly salmon
#

2-4 weeks Cafe_2

daring birch
#

???

#

Only server admins can access your server settings on top.gg

#

If they can grief your settings

#

Remove them as admin

#

Then they can’t grief your server

#

no

#

It can’t

clever relic
#

also wrong server. This is only support for top.gg

untold sage
vagrant wigeon
#

it is adorable! Try to keep this chat to top.gg support related questions though, general chatter can be made in #general :D

sturdy swan
#

Why is my bot not approved till now!!

vagrant wigeon
#

You added your bot yesterday, it takes 2+ weeks for your bot to be reviewed

gray oriole
#

Regarding vote rewards on top.gg it's against rules to add items from other bots but one of things my server has is a wheel spin which grants you a random amount of Amari levels. Would having this as a vote reward be allowed? If not then would it be allowed with permission from the other bots owner/dev?

Edit: Resolved

sturdy swan
#

idontknow

south lotus
#

i've lose the streak of voting in zero two bot

#

and i still cant vote any bot

#

i'll lose the anigame vote streak next if this hasnt fix

mental marlin
#

Hey there Chugy​,

Based on your bot's growth, it's clear that you joined a number of servers inorganically in order to grow your bot and qualify for verification. Therefore, we cannot verify your bot.

This denial is final and generally cannot be appealed. Your bot will remain in a pending verification state on the Developer portal. We typically do not offer secondary reviews of these denials, but if you do have other questions or concerns please let me know.

Sincerely,
Cavokarag​

I have a very important request to you. I have submitted a request to verify my bot on the Discord developer page. To unlock my bot, my bot had to be present on 100 servers. So I thought, present my bot on TOP.GG, so that I reach this 100 server mark. 🙂

But now I got a message from Discord that I supposedly downloaded my BOT on "FAKE servers? i dont really understand... 😖 ", which is just wrong and not true. ALSO, is the only way why they call it a fake server is your "testers".

That's why I have to ask you, does ANY TESTER of yours, test on their own little Discord server `? If so, it would explain why they think I am faking it. Since I posted my bot on your site, it was downloaded on 100 servers in a very short time.... so i ask for answer because i am absolutely clueless and very sad about this. 😦 I have never cheated in any way and now I am being punished so badly for it. 😭
If it could not be because of your testers, what else could it be ? I am 1000% sure that I DEFINITELY DO NOT have my own bot, downloaded to my own 100 servers...

vagrant wigeon
#

Also, please do not unnecessarily ping the moderator role

mental marlin
#

pls read at first my post...

wild stoneBOT
#

@mental marlin

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
south lotus
#

will my voting streak return when the issue got fixed?

vagrant wigeon
#

I did nyaaNod its because your bot was added to servers in a short period of time, which is why it was flagged by discord. But once again, we sadly cannot help you with this @mental marlin

pseudo shore
#

There are location errors،،،

#

First , I do not want to change the description ,,,,

#

How is this problem

lone anvil
south lotus
lone anvil
south lotus
#

oh...

pseudo shore
#

Do you respond quickly

south lotus
pseudo shore
mental marlin
daring birch
#

???

#

Nicole didn’t

south lotus
#

rip to my zero two vote streak and anigame vote streak then...

daring birch
#

Discord did

south lotus
daring birch
#

You triggered discord’s measures

vagrant wigeon
#

which is why it was flagged, but please discontinue this conversation here as you need to seek discord support to resolve your issue

daring birch
#

^^ if it’s been flagged, you contact discord support to appeal it

mental marlin
south lotus
#

2 hours left till i lose my anigame vote streak

daring birch
#

This channel is for top.gg support

south lotus
daring birch
#

:)

south lotus
#

k...

hollow zenith
#

Please check the pins of the #support channel to learn when your bot will be approved.

#

?????

daring birch
#

Huh? Need help?

hollow zenith
#

ok sure

#

np

#

I mean

#

A lot of people try to get bots approved ig

warm anchor
#

-pto

#

-upto

twin crow
#

Odin is not replying, can't another official look?

zinc oracle
twin crow
#

Okay

carmine hare
#

Please*

hollow zenith
#

breh

jolly salmon
#

Id

carmine hare
zinc oracle
carmine hare
#

That guy

hollow zenith
#

wait

carmine hare
hollow zenith
#

here you go

#

@zinc oracle

#

he's dm promoting

zinc oracle
hollow zenith
#

np

jolly salmon
#

Is it possible to change a bots id on Topgg lol

#

So like change the bot without reapplying

zinc oracle
#

nope

hollow zenith
#

sed

zinc oracle
#

youll need to submit the new bot separately.

hollow zenith
#

doesnt that like

#

make it hard for the reviewers

#

I mean

#

idk

zinc oracle
#

its not a common issue.

#

but we are a botlist, we list bots by their id.
to us, its a new bot even if the dev considers it the same bot

jolly salmon
#

cry_cat okay then

winter solstice
#

why my bot ofline

zinc oracle
winter solstice
#

spambot

jolly salmon
#

maybe start your bot?

winter solstice
#

how

jolly salmon
#

Idk your host, this is Topgg support, I think we would need to go to #development

storm mortar
#

Hi, I'd like to know the difference between @wild stone and @hidden root. Why do you use two bots ?

zinc oracle
storm mortar
#

But why don't you put all features on one bot instead of 2 ?

zinc oracle
wild stoneBOT
#

@winter solstice

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

zinc oracle
storm mortar
#

Why that ?

winter solstice
#

ok

storm mortar
#

How two separate bots can be better than one ?

placid salmon
#

Do you guys happen to log or graph site data of top.gg? I'm actually really interested to see numbers like the average server size on top.gg, and a graph of servers listed via membercount. I don't think I've ever had enough sample data to really see statistics like that and it would be really cool if top.gg could put something together using the massive datapool they have ^_^

placid salmon
#

Great link, but for servers?

zinc oracle
#

we dont share server data

placid salmon
#

ah rip, that would be something neat to potentially do though ^_^

crisp oak
#

i was wondering if there was possibility to take away all permiisions from users, like the can only use m!play and nothing more

modern forum
misty rivet
#

this always comes up when i click on something other than bot info

modern forum
#

@Marshy#5329 refresh

#

The

#

P

#

A

#

G

#

E

misty rivet
#

thanks

#

🙂

river python
#

I added my bot, when will they accept it, how many days will it take?

gusty mist
#

If I change my bot pfp or description, do I have to reapply for bot review?

thin quail
#

When the bot page reviews are finally going to get fixed? This is starting to become ridiculous .

river python
#

What is 403 error?

jolly salmon
thin quail
zinc oracle
#

oh yeah, upvotes are broken.

jolly salmon
#

nvm

zinc oracle
thin quail
#

👍

river python
#

what is forbidden

jolly salmon
#

Not allowed

south lotus
#

still cant vote after losing the streak

modern forum
#

Hey I just wanted to ask that if a bot developer leaves this server will his bot be removed from the site?

pliant mauve
#

No. There are developers that aren't in this server and still got their bot on the site

modern forum
#

And my bot will still be on the site

#

?

#

Do I need to he in the server for auctions

pliant mauve
#

For auctions, you need to be here.

#

unless you dont want to do auctions anymore.

modern forum
#

Oh ok

marsh grove
#

I cant view analytics even though I am bot owner

lucid briar
#

youre def logged in?

marsh grove
#

yes

#

its showing this

#

but I can edit its settings and I am bot owner

jolly salmon
#

refresh page

lucid briar
#

ur not on the beta are you?

marsh grove
#

beta? don't think so

#

on reloading its fixed nvm

lucid briar
marsh grove
#

on reloading it changes my dark theme to white theme and few other things but it works

lucid briar
#

uhh check if this has been reported on the github yet, if it hasnt then you should probably report this + include all details about it

marsh grove
#

Can I get the github link?

lucid briar
kind pasture
#

Are a bot as simple as getting a stats on multiple game is acceptable? Or will it count as low effort bot?

lucid briar
#

that's fine

kind pasture
#

:) actually:>

jolly salmon
#

are the annonouncements bugged too? it doenst update to the new one cry_cat

lucid briar
#

i have no idea what all the issues on the site are- there are quite a few

#

would be a good idea to check on the github and create an issue if it hasnt been reported yet

jolly salmon
#

nothing works for me like if the annonouncements are broken too now :(

#

nop nothing

hard cave
#

Is it ok if my bot includes a section of a specific language commands?

lucid briar
hard cave
#

It does not

lucid briar
#

then you should be good

hard cave
#

Ok thank you!

frosty marlin
#

ok

shadow lion
#

What Does A 502 Error Mean on the website*

sturdy swan
#

Oh

#

Ah

#

Y bot not added in top. Gg

#

For 2 weeks

lucid briar
wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

Oh

lucid briar
rose panther
#

HOW CAN YOU SEE who has voted through webhook

jolly salmon
#

with the npm package

rose panther
#

bruhh

jolly salmon
lucid briar
#

you can do it without the npm package, but the id of the user is provided in the body of the webhook

#

(as it says in the docs)

rose panther
#

yea i read it but it isnt working

lucid briar
#

ask for help in #topgg-api, and state your full issue

rose panther
#
const express = require("express")

const app = express()

const webhook = new Topgg.Webhook("your webhook auth")

app.post("/dblwebhook", webhook.listener(vote => {
  // vote will be your vote object, e.g
  console.log(vote.user) // 395526710101278721 < user who voted\

  // You can also throw an error to the listener callback in order to resend the webhook after a few seconds
}))

app.listen(80)
#

just this much right

lucid briar
rose panther
mortal wing
lucid briar
#

you asked a question which can be answered by reading the docs, and why would you expect an unrelated channel to be any more helpful than the correct channel?

rose panther
#

but it isnt working

lucid briar
#

so send what you've sent here to #topgg-api instead and wait for someone to respond

rose panther
#

ok ok

lucid briar
#

and make sure you describe what exactly your issue is, someone is more likely to help

#

"it isnt working" is just about the least useful thing you could possibly say to describe the issue

rose panther
#

..

lucid briar
rose panther
#

bruhh pls do you know?

lucid briar
#

ask again here, you'll be muted

#

use the correct channel please

rose panther
#

ok i have tried testing the webhook thing but it isnt sending response what might be wrong here

mortal wing
steep lantern
#

you get money with 100 votes right?

sleek bane
#

yes you can use the money for auctions

steep lantern
#

Only for auctions?

lucid briar
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sleek bane
#

yes, you cant withdraw the money you got from votes

hearty wyvern
#

When will my bot be published ? Like how long does the review take?

wild stoneBOT
#

@hearty wyvern

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

steep lantern
#

What happens, when I don't use auctions every month after I requested it?

hearty wyvern
sleek bane
#

they expire after some time

lucid briar
sleek bane
#

After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

It says there

steep lantern
#

Ok

#

Thx

#

And sorry for not reading 🙈

near blaze
#

ZZZ

fervent garden
#

Is it possible to see a certain review because i got a 1 star review on my bot and i cant even see what it says...

lucid briar
#

you can look at earlier reviews on the beta

dry spade
#

türk yetkili var mı bir şey sormak istiyorum

fervent garden
lucid briar
#

go to the page footer, and there should be a toggle for the beta in the bottom right

fervent garden
#

alright, ty <3

uneven schooner
#

Hey

#

Why is name hoisted ad

lucid briar
#

should be pretty self-explanatory

#

youre hoisting and have ads in your status

uneven schooner
#

Hmm
is that against server rules or something?

fervent garden
#

Why do i not have a solid 5.0 rating when i havent gotten any other star ratings apart from 5's hmm

lucid briar
lucid briar
uneven schooner
#

Okay.
Thank you

fervent garden
hollow zenith
#

If our bot gets verified

#

We get free stonks lol

lucid briar
#

wdym

hallow trail
#

hello sir can you plz accepted my bot i am 20 days ago

wild stoneBOT
#

@hallow trail

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

hallow trail
#

ok thx sir

sturdy swan
cyan palm
dry spade
#

botum çok fazla emoji kullanıldığı için reddedilmiş çünkü epilepsi krizini tetikliyormuş ama bunda o kadar fazla epilepsi geçirilecek bir şey yok ki zaten bunun renkli olmasını sağlayan rollerin renkleri

civic pine
#

çok fazla emoji kullanıldığı için reddedilmemiş

#

komutlarında kullandığın emojilerde epilepsiyi tetikleyecek türden emojiler varmış

#

hızlı renk geçişleri bulunduran emojiler kullanmaman lazım

civic pine
#

bunda o kadar fazla epilepsi geçirilecek bir şey yok ki zaten
hiç olmamalı

modern forum
#

@livid glacier run that cmd will ya?

#

-nore

#

English only bro @civic pine

civic pine
#

nope

modern forum
#

Oh sorry

#

Sorry very sorry

#

I thought it's general

#

Sorry bro

civic pine
#

np

modern forum
#

:)

jolly salmon
modern forum
#

Lol

solid spruce
#

I reported this months ago but it still wasn't removed

azure tusk
sturdy swan
#

How do I send a bot?

jolly salmon
#

wdym by sending?

crude fractal
#

this was in the pinned messages

#

is it still nonoperational ?

#

if not then how can I access it ?

prisma magnet
#

ola

#

como posso usar bot de musica em meu servidor?

zinc oracle
prisma magnet
#

?

crude fractal
#

oh ok

#

thanks

zinc oracle
wild stoneBOT
#

@prisma magnet

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

zinc oracle
#

whoever it was that deleted the question about copies of bots.
we do not allow clones, however we do allow bots based off other bots.

uneven cobalt
#

getting this error when trying to delete my server

zinc oracle
#

kick @small lantern from your server and it wont be listed anymore

uneven cobalt
#

worked ty

vital lintel
zinc oracle
vital lintel
#

Sure so if it is developed by themselves but similar it will still be approved? @zinc oracle

zinc oracle
#

yeah.

#

theres no real reason to remove something like that. competitors are fine.

vital lintel
#

Would you guys be the one to give us the developers badge? I've now had an official discord message saying my bot is in over 75 servers

#

Sorry im new to this but the bot is spreading quick

zinc oracle
#

nope, we are not affiliated with discord.

#

discord handles badges, or anything in client.

vital lintel
#

Sure I understand, do you know if somebody co developed would they get a badge too?

zinc oracle
#

the developer badge hasnt been given to anyone for 6 months or so, so neither the owner or co owner would get it.

#

people kept making bots just to get the badge, so it was useless

#

anyway kinda off topic for top.gg support. if you want more info on discord stuff, contact discord

vital lintel
#

Oh ok sure thanks for your help

#

Im still waiting approval for mine yet hopefully it wont be too long ☺️

feral pawn
#

I keep getting this error when I press "Send test" for my server's vote webhook

zinc oracle
#

server webhooks are a bit broken

#

-pins

wild stoneBOT
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Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

summer tusk
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How do I refresh my servers since it still shows a delted server

dry spade
deft tinsel
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what is "Your bot doesn't have a (working) help command or obvious point of entry. Please make sure your bot has a help command or has an explanation in the bot description."?

zinc oracle
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dm the reviewer that denied your bot for more information

zinc oracle
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the reviewer that reviewed your bot can give more information @sturdy swan

summer tusk
zinc oracle
summer tusk
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ok thanks

dry spade
prime moss
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hi my bots avatar is not really showing on top.gg

thorny basalt
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A problem I encounter when I click on the Webhook button... What is the solution?

mortal wing
sturdy swan
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what does this error mean

tacit zodiac
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You need to have custom css within your description

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If you don't include css in your long description you can force a theme

sturdy swan