support

[stiff orchid]

I mean, it is not even showing on the edit page

[mighty pecan]

That's what I'm saying "I bet top.gg is caching all results and updating the cache every hour or so.

[stiff orchid]

Like the tags are being translated into my own language

I'll see in one hour, so

[mighty pecan]

I think that's chrome doing that by themself

[stiff orchid]

I see, maybe

[mighty pecan]

If it isn't updated then try again, if that doesn't work come back lol

[stiff orchid]

Alright

Thanks for the help!

[silver coyote]

every time I want to see the analytics of my bot this happens to me

how can I solve it? it already has me worried

[sturdy swan]

/complain 804367435720687696

Proof sended in DM waiting for team action

[idle cargo]

Whats a custom bot card background?

[stray plover]

<@&304313580025544704> Hi i have waited for over a month for my bot to get reviewed and have not got a response pls help me with this

[cyan palm]

-atmods

[wild stone]

@stray plover

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

• Raids / Multiple members mass spamming.
• Severe disruption of Discord's ToS (NSFW content, etc)
• Anything that requires more than 2 moderators to handle.

[stray plover]

bro its emergency oonly

[cyan palm]

You added your bot like a week ago

[stray plover]

who told

go check logs

[cyan palm]

logs

[stray plover]

look #logs message

[cyan palm]

https://i.imgur.com/xu4sHx6.png

Also this is not an emergency

[stray plover]

wokay man

leave it

[cyan palm]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[stray plover]

sorry for ping

[idle cargo]

lmao imagine lying to get your bot approved

[stray plover]

not lying

i read the date wrong

sorry

-upto

[zinc junco]

is there a verified bot to prevent raids

[rigid viper]

-upto

[fossil ocean]

@cyan palmelectus bot still unbanned

[cyan palm]

As I said before we will be checking the bot to see if the report is valid

[twin crow]

How many days is the bot approval time estimated?

[fossil ocean]

but a lot of time has passed, and now everyone has added the boat, it's a very bad situation. @cyan palm

I'll say that until you delete the boot, discord will delete the boot

[random jacinth]

is there a approx. time before it gets fixed?

[vestal jasper]

-upto

ive waited for 3 weeks already..

[glass chasm]

how do i add another dev to the bot?

[vestal jasper]

teams

for example, i think it will add more owners essentially..

[glass chasm]

nd how do i do that? i shud make a team in the dev portal?

oh nvm

[stark bane]

How do I publish my server I haven’t done this before heh

[vestal jasper]

..

[vestal jasper]

wdym?

[stark bane]

On top.gg it says “server not published yet” or something like that

[vestal jasper]

im not an expert on Top.gg servers, sorry.

[glass chasm]

and how do i accept the team invite?

nvm got it

y cant i access announcements

[vestal jasper]

glitch with the website

reload the page

[glass chasm]

oh

[vestal jasper]

you will be able to access.

[glass chasm]

k

so i added a team
invited a person
he accepted
transferred ownership to the team

but i cant see the guy

[vestal jasper]

mkay, so i got the idea i think

being the owner of the team

you become a owner

of

the bot.

[glass chasm]

yea

or it only shows the creator?

[vestal jasper]

idk

[sturdy swan]

Wait

[glass chasm]

why cant i see the teams here tho

[sturdy swan]

But its there

[vestal jasper]

reload-

[glass chasm]

same thing

[vestal jasper]

oof

-upto

-up

-help

...

[glass chasm]

how me supposed to delete the team xD

[vestal jasper]

lol

@wild stone

....

[sturdy swan]

it says my server is not published

[vestal jasper]

-help

[sturdy swan]

how can i fix that?

[noble dagger]

@vestal jasper #commands

[vestal jasper]

oh thanks

[mortal wing]

known issue

[tropic prairie]

@mortal wing How would I know if someone joins my server through top gg

[mortal wing]

create a perm invite and put it as your invite link, and have a bot that logs the join from the invite link

[silver coyote]

Hi

[mortal wing]

Hello

[silver coyote]

Me too

[silver coyote]

I've done it about 60 times and nothing

[glass chasm]

oh

it worked for me when i reloaded the page

[silver coyote]

I will try to see, since yesterday I had problems with my bot and I thought that the problem of top.gg was because of the problems I had

[obtuse juniper]

when will you get info if your bot can use it?

[frozen bramble]

Why isn't published yet

https://top.gg/servers/855605469578133534

[tropic prairie]

I already hv it, I don't think if someone has joined through top gg yet

[broken glade]

I'm trying to make a tag and it's not working. Anyway I can have it manually made? 🙂

[mortal wing]

cool

[mortal wing]

known issue

[broken glade]

Okay cool ty

[mortal wing]

np

[mortal wing]

current issue

[frozen bramble]

what happened ?

[mortal wing]

just an issue

[timber drift]

@knotty hatch do you know why my bot isnt aproved yet after a week?

😦

Its a very simple bot

4 commands only

[mortal wing]

read pins.

[timber drift]

where?

[mortal wing]

current review time is over 2 weeks

[broken glade]

alec will the tag issue be posted in #site-status when resolved? 🙂

[mortal wing]

most likely yes not sure

[broken glade]

Okay no worries

[mortal wing]

I'm no staff, just like helping people

[broken glade]

I'll try again in a week if there is no update in that channel

Gotchaaa

Ahah you're a beast for that

[mortal wing]

[mighty pecan]

gg top.gg is broken, I replied to a review and for some reason it saw that as an review and now my rating went down from 6 reviews with 5 stars to 7 reviews with 5 stars for each 6 but not for my reply 😂 what the fuck

[mortal wing]

known issue

[mighty pecan]

all these issues are known yet none of'em are being fixed 😂

i love it

[lone anvil]

more like not enough time to fix them

[mortal wing]

and also its not easy owning the largest bot platform

they have their own lives

[mighty pecan]

Nah, you say?

[mighty pecan]

that's a big oof

[lone anvil]

They are looking for more team members/devs

but rn there are too many issues/things to do for the amount of time they have

[sturdy swan]

[mighty pecan]

What language is the website made in?

[sturdy swan]

How long would you guys say it'd take for a bot to get approved?

[mighty pecan]

The back end

[mighty pecan]

Check pins

[sturdy swan]

i guess js/ts

[mighty pecan]

Backend tho?

If that's in javascript too I'm going to be sad.

[vestal jasper]

:/

[mortal wing]

@mighty pecan This is top.gg support, please move to #general

[sullen crest]

When are reviewer applications going to be checked?

[mortal wing]

no eta

[naive wave]

yeah, i wonder how long

how long your bot until got reviewed?

[mortal wing]

read pins, 2+ weeks

[naive wave]

thanks

[mortal wing]

What bot.

[zinc oracle]

-wrongserver

[wild stone]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[mortal wing]

not the place

[zinc oracle]

@sturdy swan please dont nitro beg in this server

[sturdy swan]

thats not nitro begging but ok

Help ._.

[mortal wing]

Please show the full error

[woven karma]

Are there any information on when review replies work again?

[mortal wing]

no

[tropic prairie]

Rip top gg

[woven karma]

[mortal wing]

It didn't die, it just has problems with it

[tropic prairie]

[hollow nebula]

Will my bot be approved?

[mortal wing]

read pins, estimated 2+ weeks

[hollow nebula]

where are the pins

[zinc oracle]

-pins

[wild stone]

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[hollow nebula]

l am Türkiş

I don't understand can you explain

[stiff hill]

türkiş türkiş

[zinc oracle]

it just says 2+ weeks

[stiff hill]

When will our bot be approved? Can you give a clear date on this?

id: 855941593995149314

[mortal wing]

2 + weeks

[zinc oracle]

nope, we use a queue system which means a specific date is impossible to know.

[mortal wing]

theres no "clear" date

[hollow nebula]

is it accepted for sure

[reef sigil]

the votes in my bot were deleted

why

[mortal wing]

its a new month

[reef sigil]

oww

okey

[hollow nebula]

is it accepted for sure

[zinc oracle]

nope. not until it gets reviewed

[hollow nebula]

when examined

?

[mortal wing]

as we said there is no "clear" date

Estimated time is 2 weeks, could take longer

[hollow nebula]

Okey

[sturdy swan]

I'd love to pay for an advertisement

On top.gg

but they cant even list my server

Really sad

Is there no way that devs can manually add servers?

[mortal wing]

no

servers are having major issues

[torpid vigil]

look #logs message

[tardy shore]

how to publish a server

[mortal wing]

i don't think its possible atm

[tardy shore]

why @mortal wing

[mortal wing]

because the website is having a lot of issues

[tardy shore]

oh

okk

[sleek jetty]

@sturdy swan

@reef summit

[ebon canopy]

OT but after what server amount does Discord stop letting you invite a bot?

[mortal wing]

Is your bot verified or not

[ebon canopy]

not

[mortal wing]

100 is max if your bot is not verified

[ebon canopy]

wasn’t it 250?

[mortal wing]

discord.gg/discord-developers

this is top.gg support

[mortal wing]

100*

[ebon canopy]

yeah as already said it was OT

✌️

aight thanks

[west sable]

my bot doesn't show up anymore

did i get shadow banned?

[mortal wing]

read pins

[west sable]

this website is so weird

[mortal wing]

btw i see your bot on the list

[west sable]

thats not my bot

mine has real hands as profile pic

[mortal wing]

read pins

[west sable]

and as far as i am aware the bot you send in hasn't voted this month

but still has 16 votes

but i am not sure

[west sable]

I SAW THAT?

i just replied to you

[tropic prairie]

Niece

[mortal wing]

#development

[noble dagger]

why is the background image of bot's page little zoomed?

[frosty pond]

hello

Quick question, is there a way to change your bots pfp on top.gg?

[noble dagger]

Refresh Data

if you changed through developer portal then refresh data

[mortal wing]

yup known

not known

but happened to mine too

[frosty pond]

a okay, thank u so much,
it worked!

[noble dagger]

[sullen crest]

Are you able to say if it’s going to be weeks, or months?

[thorn shore]

I can't go in announcements to post a new one. Got Error 404

[zinc oracle]

they are constantly being checked, however we add reviewers in waves, so it can take time for you to be messaged if accepted.
a few weeks to a few months is typical to hear a reply.

[tropic prairie]

When do they reply for auction Access?

[sullen crest]

Thanks

[zinc oracle]

maybe month +

[astral iris]

uuhhhh

What the heck happend to the bot editing panel

[tropic prairie]

My credits of this month will be wasted then

[astral iris]

Where ever I click exept the bot info says page not found

like widget webhook and votes dont work...

along with announcments

[zinc oracle]

yeah, sites having a lot of issues currently.

[meager nacelle]

Hey ! I have some trouble to access to edit panel (404 errors, i can only see bot info and votes)
Btw, how can i use my vote credits ?

[noble dagger]

Known issue

btw I never got that 404 error

[waxen surge]

My server says "not published". What do I have to do to get my server published?

[meager nacelle]

never happen to me, i have this problem now :/

[mortal wing]

you can't rn

[surreal swift]

Hey there, I'm not sure if that's the right channel, but I would like to get some information about promoting my bot, prices etc..

[mortal wing]

apply for auctions

and your bot has yet not been approved

[surreal swift]

ohh, ok, will wait to see the options, thanks!

[mortal wing]

https://top.gg/advertise

[surreal swift]

Sounds good :) will keep my eye on it when I get the feedback from approval. thanks

[fluid yacht]

ok

how can i setup the youtube bot?

[tropic prairie]

The same thing is with servers?

[terse sail]

Why my bot was declined of not functioning comands? I tested it just now and it is functioning

[tropic prairie]

Lol

[sturdy swan]

Wrong server.

[fluid yacht]

ok

[tropic prairie]

Virat kohli

[sturdy swan]

DM the reviewer who declined your bot

[tropic prairie]

Kohli brothers

[terse sail]

dm ed

[sturdy swan]

Wait for his reply

[random pond]

How can I edit this icon? I've set an icon for the bot on Discord, but it's not appearing

[mortal wing]

press refresh data

[random pond]

Where is that button?

[jovial rapids]

Oops well I'm trying to put my bot on your site only that it uses DBD in the language (DiscordBotDesing) and it doesn't have this option what do I do to add it now? (Note: I'm on my cell phone)

[mortal wing]

?

show me what you see

[random pond]

Which page should it be on?

[mortal wing]

go out of beta

[random pond]

Ah

Thanks

[mortal wing]

No Problem

[jovial rapids]

my bot is programmed on android

in DBD language

but there is a requirement to give a precise description a code of your bot but the dbd is not compatible

[mortal wing]

[jovial rapids]

I give up on adding him

aff

Goodbye

[mortal wing]

just search it up, also not the channel to ask for

[delicate moth]

how much time does it take to approve a bot?

[gloomy shell]

read the pinned messages

[delicate moth]

oh my bad

thanks

[coarse owl]

i need help

[abstract vault]

Hi, how can I add Server Count and Prefix texts on the site?(top.gg)

[sturdy swan]

my server is showing not published but there's no option to publish it

the old interface was better

it was simpler

[nova sparrow]

ummm is the top.gg api ok?

    at Api._request (/home/runner/GameBot/node_modules/@top-gg/sdk/dist/structs/Api.js:76:19)
    at runMicrotasks (<anonymous>)
    at processTicksAndRejections (internal/process/task_queues.js:97:5)
    at async Api.postStats (/home/runner/GameBot/node_modules/@top-gg/sdk/dist/structs/Api.js:96:9) {
  response:```

I have the correct api oken

also

I cut out the response part

[vast copper]

How I do remove an Owner?

[hallow lake]

when i try to go on the analytics page of my bot... Can you help me ?

[sturdy swan]

how do i know when my but is approved

[hybrid vapor]

How do I claim my credits if I'm unable to edit my server?

[halcyon badge]

what is this problem

i cant open my webhook

[vast copper]

Me neither, I'm having errors on anything other than the Bot Info.

[halcyon badge]

yes see site-news having issue on site

[vast copper]

Ah gottem

[brittle plinth]

Uhh, I can't edit the review, neither I can post replies. Is it a bug?

[vast copper]

I guess so, seems to be a lot of bugs rn.

[halcyon badge]

yes

[lethal kite]

try add a / at the end of the url, that fixed it for me

[sturdy swan]

what is the donation thing when adding servers to the website

@lethal kite

[jovial rapids]

hi my bot is pt-br

how are you going to check now?

[thick cave]

Hello my voting is not working who have the power to help me here?

[dense lichen]

what are the requirements for receiving the vote credits ??

[sturdy swan]

@long ferry

[thick cave]

Voting not working for me

[sturdy swan]

i have edited a server a new one and the site says it isnt published

[long ferry]

@limber geyser glad that you're having such a great idea for your server, though this server is not for advertising this. Please either use top.gg/servers to advertise your server or get people from fiverr/freelancer

[sturdy swan]

am i missing something?

[thick cave]

😦

[long ferry]

have you pressed "Submit"?

[sturdy swan]

ye

check #logs

#logs message

[long ferry]

gonna try it on my end, one sec

[sturdy swan]

there too

[tacit zodiac]

Known issue

[long ferry]

Yeah that's weird, probably due to the new site design

ohh aight

[tacit zodiac]

Veld's already fixed it and will be pushed to prod later

[sturdy swan]

how to publish my server on website

[knotty hatch]

@sturdy swan Go to https://top.gg/servers and click "Add Your Server" in the menubar.

[jovial rapids]

my bot is portuguese (i'm brazilian) i think i won't be approved right?

[sturdy swan]

i have now saying not published

[knotty hatch]

International bots are allowed.

Have you done everything with inviting the DSL bot to your server? @sturdy swan

[sturdy swan]

yea

[mortal wing]

@long ferry the issue is not known but it’s an issue that some might not be able to post their servers

[jovial rapids]

ok thank you

[knotty hatch]

Oh look earlier in this channel. It's a known issue apparently.

[long ferry]

scroll up

[sturdy swan]

so what i do

when can it be fixed

[thick cave]

Any devs so can help me here

[sturdy swan]

hello

i read in the webiste that we can get information abt bot approval here

can anyone tell me that how much time does it takes for my bot to be reviewed

please mention me if you are replying

[knotty hatch]

@sturdy swan It currently takes around 2-3 weeks to get your bot reviewed.

[sturdy swan]

@knotty hatch any news on the voting thing

[knotty hatch]

It can take some time before the developers get to fixing a specific bug.

They are trying their best.

[sturdy swan]

ok

[sturdy swan]

ohh ok

thx for helping

[keen thicket]

@knotty hatch how long will it take for my bot to be verified

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

I do not update in real time in the format of the bot on the site I have to give 5 refrash

What can I do?

https://cdn.discordapp.com/attachments/860563486424563732/860563900008890378/unknown.png
https://cdn.discordapp.com/attachments/860563486424563732/860563931218182166/unknown.png
https://cdn.discordapp.com/attachments/860563486424563732/860563994683113482/unknown.png
https://cdn.discordapp.com/attachments/860563486424563732/860564031366496306/unknown.png
https://cdn.discordapp.com/attachments/860563486424563732/860564099028353044/unknown.png

is it still down

[torn saffron]

Hi I would like to report a bot that stole the avatar, the name of my bot and even the name of my site

my bot id : 684773505157431347

I want report this ": 851364374538223656

He's the one who stole from me

[lavish orchid]

is that wumpus the discord moderator guy?

ooh i forgot about the badge

he is not

[torn saffron]

I don't know, but I think it's not Turkish

[long ferry]

We do not handle that

report them to discord

[torn saffron]

Mia you can ban his bot from your site

[lavish orchid]

go to discord developers server and report it to wumpus the real discord moderator xDD

[sturdy swan]

any news about server adding yet

[long ferry]

again we do not handle copyrights on bots, feel free to report them to discord

[lavish orchid]

Do i allowed to share server invite to discord support server?

[torn saffron]

Thanks to you I see that you are very cooperative

[torn saffron]

send me in dm please

[lavish orchid]

doone

[thick cave]

Any devs here

I need to talk to one about a bug that’s bothering me

[lone anvil]

is it a top.gg bug?

[thick cave]

Yes

[magic marsh]

Hi

[thick cave]

The voting is not working for my accound

[magic marsh]

Can i ask a question ?

[jaunty bluff]

What ?

[lone anvil]

do you get some kind of error message?

[lone anvil]

sure, just ask

[jaunty bluff]

Why can no one invite my bot on their server ?

https://cdn.discordapp.com/attachments/714045415707770900/860570383103164416/unknown.png

[lone anvil]

There's a bot approval queue for getting listed on top.gg

People can invite your bot, just not via Top.gg

[magic marsh]

There is error in my bot page

403

Errror

[thick cave]

No I get thanks for the vote and receive nothing

[magic marsh]

Why

[jaunty bluff]

Ha ok and when will I get an answer?

[lone anvil]

You get a 403 error if you're trying to view a bot that is currently in the approval queue and you're not the owner or aren't logged in

[lone anvil]

Queue is about 2-3 weeks right now IIRC

[magic marsh]

Hmmmm

Thanks

[jaunty bluff]

Ok thank you but I would have an answer in any case in MP ?

[lone anvil]

You'll get a DM from @hidden root and depending on the result either a ping in #logs or #mod-logs

[magic marsh]

so what should i do to get my bot approved ? @lone anvil

[sturdy swan]

hey can i get some help

[lone anvil]

Just wait, make sure your bot follows #rules-and-info and you should be fine

[lone anvil]

sure, what do you need?

[sturdy swan]

so my bot got approoved recently

[magic marsh]

Ok thanks a lot

[sturdy swan]

and my friends got to the top.gg page and started adding bad reviews

is there a way to remove reviews?

[opaque warren]

report it

[sturdy swan]

because their reviews give my bot a bad reputation

for no reason

[opaque warren]

should be under where they put the review

[lone anvil]

Yeah, report the review and if it violates our guidelines the mods will remove it

[sturdy swan]

i did report it

[opaque warren]

then you just gotta wait

[sturdy swan]

does this violate the guidlines?

[lone anvil]

likely not

[sturdy swan]

then what do i do

it gives my bot a reputation for no reason at all

is the server adding working now

[tropic prairie]

I don't think so

[zinc oracle]

probably not

[sturdy swan]

ahhhh

[timber locust]

How can i publish my discord server at top.gg ?

[sturdy swan]

thats what im talking about

[mortal wing]

Currently you can’t

[sturdy swan]

when

[mortal wing]

No eta

[timber locust]

Okay thanks

[sturdy swan]

ok please hoping its soon

and thx

[mortal wing]

Probably not soon.

[sturdy swan]

ok

Whenever i edit my bot, then click some of the options in the menu like Webhooks etc, this pops up:

[mortal wing]

Issue, don’t know if it’s known though

[sturdy swan]

k

[jaunty bluff]

@lone anvil I just deleted my bot on top.gg and I just did it again ?

[lone anvil]

...did you know that the amount of time that you'll need to wait resets everytime it gets added back

[jaunty bluff]

But it doesn't matter because I just saw it today

[mortal wing]

What?

[jaunty bluff]

?

[mystic pulsar]

hello on the bot page i can't like or reply to comments!

[long ferry]

known issue

[mystic pulsar]

and we can't change anything

?

[round heron]

Hello

which one ?

[stuck leaf]

Time to submit a bot yay

[zinc oracle]

the description in this picture is the brief description.

[chrome herald]

How do i add a creator on an existing bot

[long ferry]

create a team

you cant add them to that list

[sleek horizon]

so is server adding still down?

[sturdy swan]

oh so that is why

[fierce swallow]

how can i set the pages color scheme in the markdown text thing

[tiny scarab]

I believe so

[grand ravine]

<style>
  write your css here
</style>

[winter bobcat]

Hello I need support for discord?

I uploading a full hd 1920x1080 banner for my profile and discord fcks the quality, someone can look it?

[fierce swallow]

and what would the property be for the color scheme

[round heron]

@zinc oracle

[zinc oracle]

Yep

[sturdy swan]

bump, any updates/way to fix this?

[zinc oracle]

Known issue. Nothing you can do for now

[sturdy swan]

okay, thanks!

[proven condor]

Would the website devs appreciate some assistance in debugging/resolving said issues or is it all closed source/private?

[hazy vault]

@proven condor or someone please send me link of nuke bot

[proven condor]

Not entirely sure what nuke bot is or why I've been tagged? Lol

[grand ravine]

you need to see what's the name for each element class

[grand ravine]

that's against ToS

[terse garnet]

nuke bot?

[fierce swallow]

alr

[cloud glacier]

@zinc oracle

[zinc oracle]

sup?

[hazy vault]

Ohhhh

[gentle jacinth]

How to replace characters from JSON file in python? I tried this but doesn't work

list = json_data["players"]["list"]
list = list.replace("[", "")
list = list.replace("]", "")
list = list.replace("'", "`") 

Getting attribute error

[zinc oracle]

#development

[gentle jacinth]

Kk

[teal coyote]

I'm

Board

[zinc oracle]

-support

[wild stone]

@teal coyote

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[teal coyote]

Wha

Oh

Wrong channel lmao

[rough shell]

what’s wrong with chuu.fm

[round heron]

@zinc oracle

[grand ravine]

yall like to ping Woo don't u?

[zinc oracle]

your in the wrong place, this is top.gg support.

[zinc oracle]

what were you doing when you got that error?

[round heron]

Fixed it

#logs

[rough shell]

when i clicked to join the discord this is the link i was sent 🥲

[grand ravine]

you clicked "Join discord" instead of "Support"

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[winter bobcat]

Hello.

someone making me a dm advertise.

where can i report this?

[round heron]

maximize time to answer about bot ?

[zinc oracle]

-upto

[wild stone]

@round heron

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[zinc oracle]

dm me please

[winter bobcat]

k

[sturdy swan]

When can my bot be verified?

[zinc oracle]

2+ weeks

[sturdy swan]

oh

ok :D

[distant kettle]

I will have this picture ;c

[ionic lintel]

hey so my top.gg profile shows some old deleted server that i had perms in, and trying to remove it or do anything with it gives an error

[modern stone]

It wont let me delete my review. Can anyone help?

[cerulean mural]

Hello support Approximately how long does it take to accept a discord bot?

[ionic lintel]

read pins

[cerulean mural]

Thanks

[winged pivot]

what's top gg premium?

also, are you no longer able to look at the analytics of your server?

[cobalt sleet]

Right now it's the best way to support top.gg while removing ads on the voting pages. There are more perks coming soon like profile badges.

[winged pivot]

oooh okay thank you ^^

what about the analytics question? :>

[cobalt sleet]

Are you getting any errors?

[vestal jasper]

i found the problem with my bot, the backend stopped...

[sudden dune]

how do i update my bot's avatar? when i click submit it doesnt update the bot's avatar nor name

my bot hasnt been verified btw

[zinc oracle]

Click "refresh data" on your bots page

[sudden dune]

where?

[zinc oracle]

bot page, not edit page

[sudden dune]

ok i refreshed

the name and avatar didnt change tho

[zinc oracle]

it did, just cache being cache.
​https://i.woo.pics/a967be0b22.webp

control + f5

[sudden dune]

oh thanks

btw does having the same name as another bot will get me declined

[zinc oracle]

as long as your not claiming/pretending to be another bot its fine.

[sudden dune]

what if i have something like "my bot is better than dyno" in my bot desc?

[meager osprey]

when i click on send test thaterror is coming

[quaint bobcat]

cant access widgets get this warning

[unreal girder]

Hello sir my bot has been declined for adding flashing and Flickr nature of content in my command. So can I apply again after removing all those blunders of my bot created...

[zinc oracle]

yep, remove them and reapply.
make sure the rest of the bot follows #rules-and-info too

[unreal girder]

Ok thank you sir

[zinc oracle]

https://top.gg/bot/new

[silk yoke]

@wet steeple

موجود

خاص لو سمحت

[frigid ember]

Hol up

How is that bot superior

I use the power of AI

[zinc oracle]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[shrewd prawn]

when will 403 forbidden get fixed

i want to vote for my server !!!

[zinc oracle]

hopefully not long

[drifting obsidian]

Hey, I'm trying to change my bot's webhook urls

Everytime I do, I get hit with:https://i.imgur.com/pgy9FB5.png

[elfin tide]

every time i try to inv rythm to my server it says im not verified

[zinc oracle]

-wrongserver

[wild stone]

@elfin tide

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[elfin tide]

nvm

it was signed into my old acc sorry

[ripe gate]

why this happened?

[zinc oracle]

site issues

[ripe gate]

now how can i get my webhook token?

[zinc oracle]

I dont think you can until its fixed

[ripe gate]

when do you think it will be fixed?

[zinc oracle]

hopefully soon, however it could be a bit. a lot of site stuff has broken over the past few days.

[ripe gate]

ok thanks

[buoyant willow]

What does this mean?

[drifting obsidian]

that you didnt read the description. It's server ids of servers on https://top.gg/servers that can be advertised your bot is in those servers

[undone bough]

I had originally put in a background that looked like this but now it's just all grainy and does not even look good and I did nothing to change it

[mortal wing]

known issue with css background

[buoyant willow]

How much time does it take for the bot to get on the list? (get approved?)

[mortal wing]

it dosen't zoom in the middle

it zooms somewhere else

[mortal wing]

read pins

2 + weeks

[undone bough]

Kk so it will be fixed?

[mortal wing]

ofc it will be fixed, but nrn atm

[errant stump]

hi so i wanna know how do i redeem my vote credits

[sturdy swan]

Hello, my bot is already active now, what do I do?

[mortal wing]

you can at the end of the month

[sturdy swan]

Ok

[wintry knoll]

lollllllllll

[errant stump]

when i clicked redeem it says i redeemed but i didnt nor i didnt gave any payment details

[mortal wing]

cause its not real money

[errant stump]

oh so what is it can i know

[sturdy swan]

By the way I want to remember that since I can't put other languages and I don't know much about codes because my bot speaks Spanish

[mortal wing]

you can use it to advertise your server, using it for auctions

[errant stump]

ohk

[sturdy swan]

Ready now just wait right?

[mortal wing]

yes

[sturdy swan]

Ok

[velvet kraken]

Why wont my server publish?

[tropic prairie]

[tropic prairie]

I hope they'll reply before my credits expire

[knotty cedar]

how do i fix this?

trying to add webhook for vote tracker bot

[sturdy swan]

wrong server

[knotty cedar]

what do you mean?

[sturdy swan]

you're in the wrong server

this is top.gg

[knotty cedar]

I know?

i'm confused

I'm trying to do it on the top.gg

[sturdy swan]

oh

i guess best thing you can do is wait

[knotty cedar]

oh okay.. so theres no known fix for this?

[sturdy swan]

nope

although that message looks relatively old

[knotty cedar]

it is

but its an issue with Top.gg tho? i dont really understand, i've never done webhooks

[gentle plume]

#site-status btw is the bot still down?

[knotty cedar]

other people are having the same issue with top.gg

is there an eta on this?

[sturdy swan]

no

[knotty cedar]

So there's nothing i can do to get the webhook to work?

[sturdy swan]

Sadly nope

[knotty cedar]

okay, thank you for your help

[sturdy swan]

You can try other vote tracker bot

[knotty cedar]

oh yup, i'll have a look, thanks!

[sturdy swan]

np

I can't remove a webhook from my server

Error: url is required

[knotty cedar]

It's happening with other vote tracker bots too

the send test wont work

[sturdy swan]

Hmm then wait until top.gg fixes it

[knotty cedar]

no worries, thanks

[sturdy swan]

I can't test webhook

[strong stream]

Why I can't Setup Vote system to my server 😞

@acoustic wren

[knotty cedar]

happening to me too

[sturdy swan]

dont ping team members

[strong stream]

K 😶

[mortal wing]

theres no "vote system"

the website is just having a lot of issues for servers

[polar oyster]

Verified jobs? You get jobs here!

[mortal wing]

what?

[polar oyster]

In #434058442764714002

[mortal wing]

at discord.. yes?

[wintry knoll]

wait uh how to see ur bot webhook?

oh nvm

i got it

[sturdy swan]

Discord doesnt apply my bot bc of i invited my bot to bot lists i changed my bot to new application but the same infrastructure Is there a chance to replace my Topggde approved bot with my new app? Or do I have to wait 1 more month?

[minor adder]

Hi

[hollow merlin]

one top.gg left for my bot to get verified in XD

[cobalt sleet]

You can't replace a bot listing on the website with another application. You will need to delete your old listing and re-apply with the new bot ID.

[vague anvil]

How do i add my website main page in the detailed description section

[sharp flicker]

hello, i am getting this error in topggpy

Failed to post server count
AttributeError: __aexit__

class Handlers(commands.Cog):
    def __init__(self, hyena, colours):
        self.hyena = hyena
        self.colours = colours
        self.unmute_temp_mutes.start()
        self.update_stats.start()
        self.hyena.add_check(self.toggle)

    @property
    def category(self):
        return ["None"]

    @tasks.loop(minutes=30)
    async def update_stats(self):
        """This function runs every 30 minutes to automatically update your server count."""
        try:
            await self.hyena.topgg.post_guild_count(len(self.hyena.guilds))
            print(f'Posted server count ({self.hyena.topgg.guild_count})')
        except Exception as e:
            print('Failed to post server count\n{}: {}'.format(type(e).__name__, e))

ignore other things
just the update_stats task im talking about

[sturdy swan]

#topgg-api

[deft hinge]

||л||

[last palm]

Hi

[cobalt sleet]

Using an <iframe>

[woven sonnet]

how to take user input for cooldowns
@commands.cooldown(1, user_input, commands.BucketType.user)

anybody?

[slender stream]

I applied for ad auction access a few days ago and haven't heard anything back, how long is the wait usually?

[sturdy swan]

It's report
ID: 769414067261014046

[twilit fox]

wrong channel, go to #development

[sturdy swan]

What do I do with top.gg credits?

[sturdy swan]

Pls ping when after answering me

[knotty hatch]

@sturdy swan You can use your credits to publish advertisements on top.gg through the auction system.

You can sign up here: https://top.gg/advertise

[distant lily]

this would not be worth $10/mo

[sturdy swan]

How long will it take ?

[knotty hatch]

I'm not sure. But I think it took a couple of days for me.

[sturdy swan]

Ok

is the server voting thing working yet

[sturdy swan]

is there a go back button for the preview button in settings?

[wary matrix]

How long does it take to get auctions access? It's already been a few days, and I don't want to waste my credits

[hardy meadow]

Hi, I added my robot 3 days ago
How long does it take to get approved?
https://top.gg/bot/858635476034519051

[knotty hatch]

2+ weeks currently.

[hardy meadow]

oh My God

Thanks

[regal blaze]

hey i m trying to delet my server from top.gg but

it is not

it shows

[mortal wing]

means its deleted

[thick cave]

Hello I have problem with the voting I am not getting any chests

Any devs here?

?beg

[sturdy swan]

For what?

[thick cave]

I am not getting my voting rewards and my streak is not going up. Have had this problem for a week now and yes it says thanks for the voting but never register that I did vote.

[sturdy swan]

u need to have 100 votes to get ur first credit

[zinc oracle]

He's asking about for a bot

[zinc oracle]

Seems like an issue with the bot not us

What bot is it?

[thick cave]

I have been voting for a week and it says 0 votes streak how am I supposed to get to 100 votes…

Let me check

Digimon

[sturdy swan]

is ur bot verified

??

@thick cave

[cobalt sleet]

Are you voting every 12h? This is more of a question for the Pokétwo support server than a question for us. This is topgg support.

[sturdy swan]

does vote counts if ur bot is not verified from top.gg

??

[zinc oracle]

You cant vote if its not verified

[sturdy swan]

ohhhhhhhhhhhhhhhhh

[thick cave]

Yes it not my boy but my friends but

Also who do I check?

[sturdy swan]

not able to see the bots pfp

[thick cave]

I am not getting a 1 streak to vot every 12h….

[sturdy swan]

what should i do @zinc oracle

[thick cave]

How do I verify my bot

[zinc oracle]

You dont need to verify your bot, as its not your bot.
He's talking about a system for bot owners

[zinc oracle]

Click refresh data then clear cache

[sturdy swan]

thanks

[thick cave]

Ok and do I need to do something to fix the bot

[zinc oracle]

Contact the bot developers

[thick cave]

Who are they

[sturdy swan]

[junior hazel]

when I click on webhook this appears

[zinc oracle]

Yeah viewing that page isn't working

[junior hazel]

Okay

[zinc oracle]

https://discord.com/invite/tDmpCtQ

[ionic lintel]

so can anyone help me with this?

[zinc oracle]

Not anything you can do about it currently

[ionic lintel]

can't someone manually remove it or something

[stuck elk]

how can i add a bot

who will be the one to add it?

[sturdy swan]

there will some option know as add bot

[stuck elk]

the admin mainly?

i am a moderator how can i let the admin access the one i added?

[sturdy swan]

https://discordapp.com/channels/264445053596991498/714045415707770900/860846355056164864

[ruby bolt]

Hey, my bot's avatar isn't showing, i have updated it last week and it hasn't updated on top.gg yet, any help?
Bot Id: 651095740390834176

[zinc oracle]

Click refresh data on your bots page

[mortal wing]

press refresh data

[ruby bolt]

oh, thanks, i didn't know about this.

[night ravine]

hey how can i put my bot in top.gg i added but isn't in search tab?

[mortal wing]

cause your bot has not yet been approved

[sturdy swan]

how can i add my server in top.gg i added but isn't in search tab?

[night ravine]

and how can it be approved?

[mortal wing]

patience

[night ravine]

Ok

[polar oyster]

Never gonna let you down

Never gonna

#502193464054644737 bros @night ravine

[sturdy swan]

https://top.gg/servers/717101798988710009/join

how to add server name of place of server id

[mortal wing]

you can't

[wintry knoll]

imagine begging to get ur bot reviewed

[vestal jasper]

lol

[noble isle]

hey guys! how do i know if the bot is working

[shrewd blade]

huh?

[mortal wing]

wrong serverw

[wintry knoll]

sed

lmao

[astral night]

Something wrong in your script

Re-check it

[mortal wing]

issue

[shrewd blade]

Is it from Top.gg or something's wrong in my code?

[mortal wing]

top.gg

[shrewd blade]

As I haven't touched my Server Count script

[astral night]

Your code

[shrewd blade]

?.?

[mortal wing]

no it isnt

[astral night]

Nah its in his code

[mortal wing]

I would know, its top.gg

its having issues

[astral night]

Upon my knowledge its script cuz this problem is showing up in his replit terminal

[mortal wing]

top.gg is having issues

[shrewd blade]

No, I made a log line which just logs "Server Count Posted"
But instead I'm getting that error above

[mortal wing]

nono its a problem dw

[shrewd blade]

Aight

[mortal wing]

ignore it

[astral night]

Its code i said

[drifting ravine]

Guys i need help i want to add my server to top gg i did all the
requirements but there is "not Published" how can i fix that

[astral night]

It will be under review ig

[drifting ravine]

how long

[shrewd blade]

Fyi

It's an issue from top.gg

Not the code

[mortal wing]

known issue

[mortal wing]

no

[drifting ravine]

I've already done it for another server and it went straight away

[mortal wing]

issue

[drifting ravine]

i must wait?

[mortal wing]

yes the team are busy

[drifting ravine]

ok .-.

[indigo spoke]

I already added my bot, where can I see it?

[mortal wing]

click on your name, it yet hasnt been approved

[indigo spoke]

Oh ok , it's haven't approved yet

How do they review bot?

[knotty hatch]

@indigo spoke It takes approximately 2-3 weeks for your bot to be reviewed. One of the bot reviewers will check your top.gg bot page and will invite your bot to the verification center Discord server and test your bot. Read #rules-and-info and pinned messages to read more about what is allowed and what is not.

[indigo spoke]

okay Thanks

[pseudo shore]

بقالو فتره ما اتقبل
From the period and what was accepted

[indigo spoke]

Where can I change bot icon on top.gg?

[lone anvil]

There's no dedicated bot icon for top.gg, it'll use whatever you have currently in Discord

If you updated the avatar in Discord, then you may need to click "Refresh Data" in the sidebar

[pseudo shore]

@lone anvil

[indigo spoke]

I updated the avatar so that's why it's not coming

[lone anvil]

Approval queue currently takes 2-3 weeks

[mortal wing]

press refresh data on your bots page

[pseudo shore]

okay

[indigo spoke]

It's coming now thanks

[fresh saffron]

hey i add my bot like 1-2 or 3 weeks ago and still not approved. maybe i do something wrong

[mortal wing]

no

just be patient, your bot is in the queue

[fresh saffron]

oh oky

[gritty cradle]

why i got this page?

[plush vigil]

just a known issue atm

theres alot of problems, probably due to them doing alot of redesigning

[bleak musk]

I've tried to look it up but I guess I haven't had enough coffee yet. I just want to use Simple Poll on my Discord. Can someone help me find what I'm missing?

Found it ><

[woeful widget]

Hola necesito ayuda.

[desert marlin]

Same

[hazy vault]

Guys dose anyone know a good auto purge ? Bot (free)

[zinc oracle]

#general

[hazy vault]

Ok

[sturdy swan]

How can I make the site more beautiful?

[lucid briar]

you can use custom css on your bot page by inserting <style></style> tags into your description (which supports html)

[fathom thicket]

I'm unable to start the "webhooks" part

I'm not sure what's the problem.

The url of the webhooks is correct, and yet when I test it, i don't seem to recieve

[lucid briar]

webhooks are only made available to you once your bot has been approved

[fathom thicket]

Wdym, I mean server.

[noble isle]

Kether#7290
Reason
I don't have permission to add the 860851625169125396 role to them!

what does this mean - others are able to use captcha and enter the server

[fathom thicket]

When someone votes, I'm able to view who voted.

[fathom thicket]

Isn't that what server webhooks is all about?

[sturdy swan]

help?;)

how to make this?

when i will get access in auctions?

css doesn't work in the new style?

they are not discord webhook

[fathom thicket]

Ah- what are the webhooks used for?

[sturdy swan]

anything you want

like rewarding someone for voting for your bot/server

[fathom thicket]

Then how can I potentially know who voted for the server if I want to reward them per vote?

[sturdy swan]

i can't use css in the new style and the new style off button doesn't seem to work

[fathom thicket]

Ah-

[sturdy swan]

thats why you use webhooks

[fathom thicket]

I get it know... thanks

[torn saffron]

Hey how i can delete team ?

[sturdy swan]

help pls

[safe echo]

does top.gg vote webhook api for bots have issues?

[mortal wing]

Yes

[mortal wing]

markdown

[pseudo inlet]

Hi, I have a problem that I don't know how to solve, which consists of not publishing my server

[mortal wing]

That is a current top.gg issue

[pseudo inlet]

ah okay

[sturdy swan]

i can't use css or \n

[mortal wing]

Why can’t you use css

[sturdy swan]

idk

the background doesn't change

[mortal wing]

Server or bot?

[sturdy swan]

bot

[mortal wing]

Can you show me your code?

[sturdy swan]

<style>
body {
background: purple;
}
</style>

Hello
I have an issue
My server got 400+ votes in june month
When I claimed my reward
It was written : Claimed (or something like that)
But I don't know where did I get that

Can u pls tell

[mortal wing]

You claimed it

[sturdy swan]

Yes
but where did I get it?

[mortal wing]

in your account

[sturdy swan]

Which account?

[sturdy swan]

css code

Discord?

[mortal wing]

this account

[sturdy swan]

But how to check my moneyz

[mortal wing]

Don’t know

https://top.gg/advertise

[sturdy swan]

What's that?

[mortal wing]

To use your credit

Auctions

[sturdy swan]

<style>
body {
background: purple;
}
</style>

[mortal wing]

That’s not how it works if I am correct

[sturdy swan]

then how?

[mortal wing]

[sturdy swan]

hello

what prefix OwO bot?

owo

Pls tell
If anybody knows
How to use money we get from top.gg
The Vote Reward

[sturdy swan]

is prefix?

yes

owo help

o oke

tanks

[sturdy swan]

code?

[sturdy swan]

Pls Help me

If anybody

[mortal wing]

I told you

[mortal wing]

Auctions

[sturdy swan]

anyone help me with css?

[mortal wing]

Markdown

#development @sturdy swan

[sturdy swan]

How to change the bot's prefix UnbelievaBoat?

[sturdy swan]

wrong server

[sturdy swan]

soorry

[sturdy swan]

What auctions mean?
And
Can I only use the money I get for auctions and all?

[sturdy swan]

Auctions = advertising. And you can only use the credits for auctions only. They can't be redeemed to your bank.

[sturdy swan]

Can't it be like
Buying nitro or something with that

No

Abd how can I see
How much I have?

You need to apply to check your credits. https://top.gg/advertise

Also read this @sturdy swan

I applied for that

Now?

[sturdy swan]

Wait. You will get a response soon

@long ferry ^^^

code?

And this

What?

how to make text like this?

Fighting commands

`shop` ```

[sturdy swan]

I got it
Just 1 Question more
Bid for what?

@sturdy swan And that is markdown.

[sturdy swan]

Select a tag for bidding

What tag?

Tag for what

[sturdy swan]

What is your server about?

Pokemon based

[sturdy swan]

Then bid for Anime Tag or so

How to bud for that

Bid*

Cause it shows an option of apply only

[long ferry]

-auctions

[wild stone]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[sturdy swan]

ty.

How to add this?

Invalid CSRF Token. Please refresh the page and try again

[mortal wing]

Just go to coolsymbol.com or something

#development

[wintry knoll]

u can use https://stackedit.io to make a description i also used this

[sturdy swan]

how do I actually move the vote money into a bank account?

[wintry knoll]

u cant i think

[slender kettle]

hi guys when can i know my bot is approved at top.gg

[wintry knoll]

@hidden root will dm u also u need to wait 2-3 weeks

[slender kettle]

ok thankss

[wintry knoll]

np

[sturdy swan]

You can't. Because they aren't real money.

[wintry knoll]

lmao

ma man tried to think he got free moeny

[noble isle]

guys where can we get help

some people trying to enter the server are getting this message

Reason
I don't have permission to add the 860851625169125396 role to them!

but some people have done the captcha and entered the server

[wintry knoll]

#development @noble isle