#support

1 messages · Page 458 of 1

long ferry
#

It will not be unapproved no

haughty rose
sturdy swan
#

hi guys good morning when will bot voting problem be solved

cedar bramble
#

@long ferry hi I've been on top.gg for a long time but my bot is not showing up

long ferry
#

Read pins

sturdy swan
#

okey thanks

cedar bramble
long ferry
cedar bramble
#

which ping is solving my problem?

coarse finch
#

Are webhooks not working?

long ferry
#

Read them

long ferry
coarse finch
#

That happened recently right?

#

Because voting rewards aren't being given since yesterday

long ferry
#

Read pins

coarse finch
#

:+1:

jaunty panther
#

Hi, I have a problem, I put a person on my bot as the second developer who has deleted his discord account and I have to remove him; i transferred the project to a team but the account is not removed, any help ??

sturdy swan
#

so i wanted to ask if there is a bot, which can prevent my message from being copied or notify whenever someone copies my message in the chat

long ferry
fierce smelt
#

Hello there, there's a bot on the list that infringinges my copyrights where may I report it

long ferry
long ferry
#

As we're just listing bots

sturdy swan
long ferry
fierce smelt
#

@long ferry hold up iirc, there are bots that are denied for being an unmodified copies, can the bot be removed from the listing itself?

long ferry
#

If that bot is not modified at all, feel free to report it with proof

#

If it is modified (such as at least one feature added) we consider it fine

jaunty panther
long ferry
#

Nothing we can do about it atm

jaunty panther
#

Mh, ok :/ thanks

fierce smelt
long ferry
#

if that bot consists of other modules that make it seem like modified, we consider it fine

#

You could try to reach out to the bot developer to inform them about it

fierce smelt
long ferry
#

We're aware of how frustrating people copying other works is, though we as top.gg can't help when the bot is considerably modified

fierce smelt
long ferry
#

You can try reporting it nonetheless if you really feel like their modifications aren't enough

fierce smelt
#

It isn't right to allow growth from a platform to products that are illegal persay

fierce smelt
long ferry
#

Feel free to use the report button on their bot page, include as much proof as possible such as the original source code etc

fierce smelt
#

Alright understood

steel lava
#

People voting for my server aren't being given a role

tough pike
#

how does my bot get approved ?

long ferry
tough pike
#

oh thanks

long ferry
#

Sure

#

If you were added as a creator yes

#

If you weren't, then no

#

Yeah

#

Owning a bot is not a requirement to apply as reviewer, you could also apply without owning a bot

#

If that's what you mean

#

Can't really give any information about it, but you'll be contacted by a community manager once accepted

#

Sure

#

Trending is based on a bunch of factors that would push it to that list, can't really help with it tho

#

Otherwise, auctions is the way to go if you wish to force promote your bot

#

-auctions

wild stoneBOT
rustic venture
#

finally...

#

entered on top.gg without phone number

#

@long ferryu r online ?

#

i cant see u in moderator tab

fathom geyser
#

Oh shit I'm not in general

#

Ok

topaz basin
#

Do the bot owners get a ping when their bots are being verified and after being verified?

jovial current
#

Sussy baka

sudden radish
frosty yarrow
#

yO-

#

i have a question

#

but i wanna ask in DMS

#

bc

#

it is abt my token

#

and

#

i dont wanna show it publicly

clever tinsel
#

who is nicole?

topaz basin
#

Do the bot testers have their DMs enabled?
Because my bot DMs the user upon typing the help command.

mortal wing
#

you should have an catch error to tell them you need your dms opened

#

in your code

#

@topaz basin

topaz basin
#

Alright.

lucid hemlock
#

@everyone any 1 who's good in web development?

mortal wing
vagrant wigeon
#

(we do have dms open though, best to error anyways though)

#

just incase

topaz basin
#

Thank you nicole.

mortal wing
vagrant wigeon
#

Yup

topaz basin
#

And can you explain me the procedure of the addition of a bot to top.gg's website?

mortal wing
#

explain what procedure m,eans

#

means

topaz basin
#

I mean, how does it work? From review to addition of bot.

mortal wing
#

theres a queue you get added to

topaz basin
#

What parameters are checked, and what should i do and don't.

mortal wing
#

you gotta wait till your first in queue

#

then your bot will be reviewed

#

if not then you get denied

topaz basin
#

Can you explain me 'block any essential feature'?

#

#6

olive basalt
#

I actually applied to add my bot Jarvis for your website, it's been more than 2 weeks. Still I didn't get any information about it. Can you verify my bot faster?
Edit: Last time when I added my bot, mods declined it within 9 days because it was online and cannot test it.

long ferry
#

Anything that is essential to a bot page cannot be blocked by css

topaz basin
#

Alright.

#

I believe my bot follows the rules

#

It mentions availability of a nsfw command, is that a problem?

sturdy swan
#

Eri

mortal wing
#

if it mentions nsfw in your bot description

#

you will get declined

misty rivet
#

hey! my bots been on waiting for approval for about 3 weeks now how can i get updates

misty rivet
#

sad tiems

#

imes

#

times

#

ffs

topaz basin
mortal wing
#

you can have nsfw commands, but dont mention it

topaz basin
#

Alright. Thanks.

mortal wing
#

np

sturdy swan
#

can I transfer bot ownership or change the list of people who helped make the bot after it is published?

#

also is the limit still 3 members that helped?

mortal wing
#

You can’t

sturdy swan
#

ok

#

I mean I'm looking now anyways

#

but was wondering anyways

#

there is a transfer ownership button

daring birch
#

There is not

daring birch
noble bridge
sturdy swan
#

no

#

you rename your bot in the discord developer portal

daring birch
#

You can only change discord name that would update in top.gg

sturdy swan
#

and top.gg syncs to that rename

daring birch
#

As Chawi said

#

^^

noble bridge
#

oh, thanks

daring birch
#

np

sturdy swan
#

Wow that pic grainy

mortal wing
mortal wing
sturdy swan
#

including yourself, yes 4

noble bridge
graceful owl
#

Anyone use statcord?

slow shell
#

can yall help me

#

the thing keeps telling me Failed to create a new invite. Please try again or contact website administrators.

long ferry
#

Create an invite yourself and use that one

daring birch
sturdy swan
#

we all make mistakes ¯\_(ツ)_/¯

#

Can some mod manually approve our Discord channel? We are already at 12k members

#

Been waiting a week now to get approved

#

Name is /ShadowInvestors

graceful owl
#

no

mortal wing
#

Servers get approved instantly

#

I think

vagrant wigeon
#

They do yeah

pseudo shore
#

Can I change the site right Top.gg

#

Any information I mean

long ferry
#

?

mortal wing
#

what

graceful owl
#

Anyone use statcord.js?

mortal wing
graceful owl
#

u yea

sturdy swan
#

hella

#

hello

#

anyone

#

i got a report for a bot

#

hello

#

<@&304313580025544704> why is the pokesoul bot offlne right now

vagrant wigeon
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

vagrant wigeon
#

also please dont ping moderators unless its necessary

sturdy swan
#

ok

fringe dust
#

Can't create a invite for my server. Failed to fetch invite, make sure that your invite is valid and if this continues contact support on the Discord Server.

frail shoal
#

can someone give update if my bot is being reviewed

#

it is BTC_bot

orchid axle
frail shoal
#

ok

wind crypt
#

brr

sturdy swan
#

hi there i made a bot and put t in top.gg is it confirmed

#

how do it know

#

when it is done

sudden radish
#

if your bot get accepted you'll get a dm

sturdy swan
onyx mural
sturdy swan
#

ok

onyx mural
#

it is from luca before :/

#

idk if it's updated

sturdy swan
onyx mural
#

ok

supple elm
#

hello i need help

onyx mural
#

yes?

supple elm
#

with a discord bot

#

im making

sturdy swan
supple elm
#

does enyone know how to make a discord bot]

onyx mural
#

this is not a channel for coding support

supple elm
#

oh ok

stone flax
#

what is the size of the top.gg banner to put on the BOTs? (in pixel)

mortal crater
#

Its been awhile

limpid fractal
#

for what

glossy dragon
torn isle
#

Hi

lime lance
#

How to view team invites?

mortal wing
potent rapids
#

Help

#

I cant set my description

zinc oracle
#

are you setting your description to something less than 300 characters?

potent rapids
#
You was looking for bot that can do almost ANYTHING? You found it! HypeX is a bot that is bigger and better every day. For now we have:
- Music
- Tools
- Fun
- Levels
- Moderation

And more to come!

Invite HypeX and make your server BETTER!

> HypeX Team
``` i want this
#

Too short?

limpid fractal
#

yes

potent rapids
#

Okay

#
You was looking for bot that can do almost ANYTHING? You found it! HypeX is a bot that is bigger and better every day. For now we have:
- Music
- Tools
- Fun
- Levels
- Moderation

And more to come!

Planned features:
- Welcomes/Leaves
- Economy
- Tickets
- AI

Invite HypeX and make your server BETTER!

> HypeX Team
``` this worked lel
proven halo
#

When my bot will be aproved?

#

ok ty

craggy thistle
#

no one replied to this yet

long ferry
craggy thistle
#

and that does not answer all my questions

stone lark
#

That main function?
its main function is the disquette as its name indicates with the command ? disquette or #disquette [(I had to make two orders with two different prefixes sorry 😅)]
** Auto-responses? Indeed disquette has more than 10 autoresponders to it [example of auto-responses] Bjr Cv Tu fais quoi ?
** His prefix? Its prefix is ​​**? [(there is an exception to the #diskette command]
**A problem ?
If you ever have a problem with a disquette, use the command ? server help this command will allow you to join the disquette help
server best regards dodo_officiel 😘
is that a good description ??

long ferry
#

known issue

grand ravine
craggy thistle
grand ravine
#

neither afaik

#

they're changing to team system

craggy thistle
silk pagoda
#

no

craggy thistle
silk pagoda
#

you cannot touch reviews

grand ravine
#

it means what it means

stone lark
grand ravine
#

members of the team will probably be shown in place of "owners"

long ferry
craggy thistle
grand ravine
#

since the owner system doesn't even exist on the new layout

grand ravine
craggy thistle
silk pagoda
#

yeah

long ferry
#

still related to your bot, nor do they violate our review guidelines

grand ravine
#

the answer to all owner/team related stuff

silk pagoda
#

you're not allowed to delete reviews under any circumstances

#

only mods can touch reviews which they won't if they don't go against the guidelines

craggy thistle
craggy thistle
silk pagoda
#

I'm not sure when that's happening since I don't have any access to their stuff

craggy thistle
#

because it has been an issue for i think 2 weeks now or even more

#

now when or how can i change that (talking abt the transfer to team)

long ferry
#

you need to create a team first

arctic pagoda
#

What does Vote Credits bring me?

long ferry
#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click "Edit Profile" to go to your Profile Edit Page
  4. Click the dropdown of your name on the left sidebar (seen in image)
  5. Click "Create A New Team"
  6. Fill in the required information and voila
long ferry
wild stoneBOT
#

@arctic pagoda

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

noble stirrup
craggy thistle
#

alr that's all i needed to know, ty for the assistance

frail fulcrum
#

hi guys, can you give me a vote notification code for top.gg that will work in the virtual machine?

mortal wing
sturdy swan
#

The review posters got hit by a banwave from our community so they decided to write fake reviews on top.gg.

warm jolt
#

What if my bot needs administrator commands

sturdy swan
#

Great! now i have to watch fake reviews and report them individually

zinc oracle
warm jolt
#

I mean when I add new updates to my bot, I have to update the permissions

#

And administrator adds all of them

timid falcon
#

it's poor form to request admin when you don't actually need it (and most don't, it's dangerous), just request the perms you need
updating is a pain but shrug

limpid fractal
#

what does it have to do with support

long ferry
#

@sturdy swan no ads

#

thanks

dense totem
#

hi, the long description for bot's about me supports rich markdown right?

long ferry
#

yes supports markdown

warm jolt
#

I changed my bot name and it isn't appearing in top.gg

long ferry
#

press refresh data on your bot page

warm jolt
#

ok

#

thx

flint imp
#

Got a random dm from someone who’s only mutual server is this one about joining a server for a games beta. Should I report that here?

#

Or is that something that isn’t a big deal

mortal wing
#

ID and screenshot here

modern forum
#

Uh I got into a really big problem

#

My last account Combat Legend

#

Had 2fa enabled with the author app I my phone and the sms backup number in that phone and that phone fell into a river

#

And I can't freaking find it now

#

And the biggest thing is I can't login to the Gmail for some fuckinf reason it asks for verification from my phone number which drowned

#

I can't even email support now

#

So this is my new account and my bot with the last account is gone which was in 60 servers

#

I made a new one and want it to grow

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So I added it here

#

Will this site make my bot grow? As my friend told

#

Help

mortal wing
#

Yes

vernal sable
#

@long ferry regarding this decline reason, i am asking for administrator perm in my application because of a bug that requires that. Will that be a problem in the approval?

long ferry
#

yes it will be

modern forum
#

@long ferry help me too pls

vernal sable
modern forum
#

Also my account age is only 2days

#

Will that mater

long ferry
sturdy swan
#

@vernal sable do you use discord js?

vernal sable
mortal wing
#

What

#

What do you mean I think so

#

How do you not know what library you are using what

modern forum
vernal sable
vernal sable
modern forum
dim mulch
#

hey i have a question, is there an api nsfw allowed on top gg ?

sturdy swan
#

Just delete if(!message.author.hasperms(admin)

vernal sable
#

hahah, coding is witchcraft to me

long ferry
spare owl
long ferry
#

nekos.life being one we especially don't allow

long ferry
#

-b 852896624899915847

wild stoneBOT
#

dblMod Banned .R3pted#2233 (@late nymph)

vernal sable
long ferry
#

so you're admitting to breaking tos right now?

modern forum
normal nimbus
dim mulch
long ferry
normal nimbus
long ferry
#

thanks

vernal sable
modern forum
#

Lol

modern forum
normal nimbus
vernal sable
modern forum
#

Oh sorry

modern forum
vernal sable
thorny basalt
#

There are minor problems that occur to me...

It suddenly disappears all the votes and when I update the page everything comes back.

And another problem

I can't reply to the person rating the bot

Is this normal ?

mortal wing
#

All know. Issue

thorny basalt
#

OK thanks

teal fox
#

Which bkt gives everyone a role

long ferry
#

-how2search

wild stoneBOT
#

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

queen basalt
#

Quick question:

Whats that?

long ferry
#

visual bug

queen basalt
#

ah thanks

torn isle
#

I got question

#

Myme and my friend register the Bot to Top.gg
How do I know When
Will the bot get checked

mortal wing
#

Average response time is 4 weeks

faint wasp
#

473050272592166933

mortal wing
#

Dang they are going in everyone’s dms

faint wasp
#

Also with accounts created a long time ago, the current ids start with 7 if I'm correct

mortal wing
#

Let me check my 2017 account

fringe kite
#

any moderator here can ban this person please?

faint wasp
mortal wing
#

My old account

#

Wait this is support

#

My bad

fringe kite
#

yes ik they use lots of accounts but this account did it, so can it be banned i mean

#

and id is 688744446321623081

cyan lagoon
fringe kite
#

are there really no moderators here?

long ferry
#

I'd love to take reports, but my pc is thinking otherwise

#

so bear with me while my pc is overheating KEKW

long ferry
faint wasp
long ferry
#

oh aight

#

thanks

faint wasp
cyan lagoon
#

473050272592166933

long ferry
#

yup yup cheers

sturdy swan
fringe kite
#

thanks for the help

sturdy swan
#

He is using a selfbot

#

Mass dm selfbot

#

no

faint wasp
sturdy swan
#

I didn’t say that it’s not wrong

long ferry
#

yup thanks again

#

@sturdy swan which user dmed you

#

the ads

#

screenshot and id please

sturdy swan
#

Ok

#

741535521112719489

#

This guy dmed

#

He spammed 4 times

#

Now all messages are deleted

#

I swear he did that

#

He join hey @sturdy swan join this if you want premium minecraft accounts for 10 invites

mortal wing
#

@native tusk

sturdy swan
#

Server name is netherite rewards

#

Yes

#

Yes

#

This guy

#

Sadly the transfer bot not working

mortal wing
#

Cause it isn’t meant to

lime lance
#

Hi

potent flicker
#

ID: 688744446321623081

lime lance
sturdy swan
#

How to check pending group invites

fallen vortex
#

Is three a way to see where you are on the list?

delicate flax
#

Planets of lama or somethng

#

deleted link becfore screenshot

vague talon
#

hi , 778366757550424114 ads

delicate flax
#

ID: 778366757550424114

vague talon
vague talon
delicate flax
sturdy swan
#

How to see pending grup invites

green flame
#

How long does it normally takes for bot verification and I need to be in this server to be notified about it, right? Or will I like get an email or something?

Nvm the verification wait, just saw faq

proud hawk
vague talon
#

dm ads ban pls id 778366757550424114

long ferry
sturdy swan
#

Hey Hope, can u mind answering a small question

#

^^

long ferry
#

not right now

sturdy swan
#

Okay

long ferry
vague talon
#

you’re welcome wumplove

lime lance
#

@long ferry
How can I remove a creator who is a partner to my project.

sturdy swan
#

If ur owner of project and u wanna remove some then

vague talon
#

@lime lance

lime lance
#

I tried but the transfer part is gone

#

sahibiyim zaten

vague talon
#

ok

last veldt
#

@long ferry why has my bot not been reviewed yet why is that?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

lime lance
#

evet

#

arkadaşımı eklemiştim

#

sonra dedi ben ortak olmak istemiyorum beni çıkar

last veldt
lime lance
#

ekran açayım mı

sick kayak
#

I want to know will my bot be approved

unique frost
#

how edit bot?

flint imp
#

@long ferry please ban Zorlayz#8888 as well

long ferry
#

user id please

flint imp
#

827585124283580446

steady vale
#

My server is still not showing on search page

sturdy swan
#

Hi, guys, I have sent bot for nearly a month and I have not been answered 😐💔

steady vale
#

I've edited my server to see if it refreshed but still didn't

ionic pulsar
wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

not a month yet

flint imp
#

@long ferry for visibility’s sake with a ping: 827585124283580446

sturdy swan
long ferry
sturdy swan
ionic pulsar
#

you still got 10 days left

#

until a month

small orbit
#

@long ferrycan you send me a screnn on how you used my bot commands

sturdy swan
ionic pulsar
#

(psst psst this is why you should add me to br because i can review more bots)

ionic pulsar
long ferry
small orbit
long ferry
#

well enable your dms

small orbit
#

ok now my dms are enabled

chilly wedge
#

3 day's

echo hedge
#

top.gg callbacks not working or wot? I tried signing in 3 times

chilly wedge
#

sorry

#

good update !

sleek bane
#

Is replying to reviews fixed yet?

raw lynx
#

Hello

#

Now I add my bot in top.gg
How long does the review process take?

raw lynx
#

Where?

sleek bane
raw lynx
#

I can't understand

sick kayak
#

When will my bot get approved

#

So late

#

Pls make it faster

sleek bane
#

same answer to your question @raw lynx

#

there are too many bots in the queue to make it faster

echo hedge
#

Where do polls for adding bot in this server happen ?

#

I can't find it there

#

so they delete it after or what

#

I searched the whole channel

long ferry
echo hedge
#

ok

edgy trout
#

how can i check my server's credit ?

#

ping me when u reply please 😄

sturdy swan
frank timber
#

Mee6 does not work

sturdy swan
frank timber
#

idk how to get there

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

edgy trout
sturdy swan
edgy trout
#

alright ty

sturdy swan
#

Yw

mortal wing
#

if you've clamied your 15 dollars

edgy trout
rare pollen
#

hellu

sturdy swan
eternal tangle
#

@sturdy swan

#

lol

sturdy swan
#

854454710664822796

#

here's the id

zinc oracle
zinc oracle
eternal tangle
sturdy swan
vagrant fulcrum
#

@zinc oracle wio

#

Im wating now 2 week

limpid fractal
#

read pins

white brook
#

uhh been 3.5 week or more or less

#

still

#

no response

lucid briar
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

lucid briar
#

just need to keep waiting unfortunately

white brook
#

bruh

#

i sumbited 2 times

mortal wing
#

that dosent change anything

lucid briar
#

that just puts you at the back of the queue again

white brook
#

na the first one got declined

white brook
#

not this bot 2 times

#

i putted the same sourcecode 2 times with different bot tokens

lucid briar
#

just bear in mind there are thousands of bots

white brook
#

what should i do man

#

like hypixel is ddossed also

#

i am bored

lucid briar
#

dont ask me, and thats a question better suited to #general

topaz basin
#

Can servers be bumped?

lucid briar
#

nope but they can be voted for, which increases their ranking on the site

mortal wing
white brook
lucid briar
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

white brook
#

stop mocking me 😦

mortal wing
#

stop talking here

white brook
#

ok

lucid briar
#

sigh if youve been told to keep off-topic in #general, then just move over there, you dont need to continue the conversation here or reply to me

white brook
#

thanks for the support

blissful harbor
#

854454710664822796

lucid briar
#

ty

#

@blissful harbor would you mind dm'ing me a screenshot with the invite code please

crude badger
lucid briar
#

ty

crude badger
#

np

ebon wind
#

-upto

zinc oracle
#

Mod only. Read pins for that information

ebon wind
latent pulsar
#

1 month ago and my bot not approved

lucid briar
wild stoneBOT
#

@latent pulsar

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

-help

lucid briar
sturdy swan
#

Sorry

sturdy swan
lucid briar
#

uhh wdym

#

what do you need help with

#

most things you can just ask here or dm me (or another mod)

sturdy swan
lucid briar
#

if you want to change the bot name, do that through the discord developer portal and change the name there

sturdy swan
#

Wait, I'll test it 😄

potent rapids
#

Guys to make embed i need to use
> sometext
But how do i make bigger text??

lucid briar
#

and make sure to state which library you are using

sturdy swan
lucid briar
jagged storm
#

reading the page there would help you with that

#

edit nevermind

lucid briar
potent rapids
#

Can someone help me make cool description? Beacuse i dont really know format codes

potent rapids
lucid briar
#

search up markdown syntax

potent rapids
#

Ok

waxen crest
#

Is the limit to tag ever going to change back to allowing multiple game tags without it counting towards the total?

#

i have extra tags now and i cant update my background picture unless i remove the extra tags

sturdy swan
lucid briar
lucid briar
#

id guess this probably hasnt been considered, so might be something you want to bring up on the github

sturdy swan
lucid briar
#

yep, and i outlined how you can allow them to change stuff with your bot

#

go to your profile, and click edit

sturdy swan
#

But I've done this now, but you can't yet. Or can it take a while?

lucid briar
#

wdym "you cant"

mellow ermine
#

@lucid briar not only did MACKER (user banned) sent an ad, it was a link to a Discord server that distributed malware to steal discord account & credit card infos.
https://twitter.com/PlanetofLana/status/1405911303454138378

Someone has started a fake discord channel claiming that we are releasing a Beta of our game. We are most certainly not. We don't have a discord channel. Be aware of potential malware. This has been reported to Discord.
Please help us spread the word 😢 #planetoflana

Likes

195

lucid briar
#

yep, we're aware

#

it's important that people report these accounts to t&s, but otherwise there is little we can actually do apart from ban them from here

blissful harbor
mellow ermine
#

the issues is that they are selfbots

#

so discord delete them

#

but they keep coming back

blissful harbor
#

it's not that easy to detect them

#

they have a limit of 8 messages per user before discord detectes them

#

that's only if the account is new

#

if they are using stolen ones well that's big trouble

lucid briar
#

indeed, and it is really down to discord to do something so this conversion should be in #general, not here

mellow ermine
#

apologies 😦

inland drum
#

hi guys, so i was using top.gg, died for like 3 month, retured and everything changed. can someone tell me how to use the server count thing?

sleek bane
sturdy swan
#

hata alıyorum ama botum ekli değil yardımcı olurmusunuz

potent rapids
#

If you can help me make cool description please DM

latent thorn
#

Where can I talk with a support?

long ferry
#

just ask here or feel free to dm staff

pastel lynx
#

hi i don't speak much english so i use the translator, i want to know why my bot was refused i didn't quite understand what happened

zinc oracle
pastel lynx
#

Ok thanks

sturdy swan
#

@vagrant wigeon

white flume
#

When members vote on my server, they can't get a role, can I know why?

#

The bot's role is at the top and has administrator permission

#

@zinc oracle

wild stoneBOT
#

@white flume

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

sturdy swan
#

Will my bots get removed from the site if I leave this server?
I'm using a different account now, that's all

gleaming gull
#

how do i know if my bot has been approved?

sturdy swan
#

you will be DM'd

#

and pinged in this server

worldly stream
#

hello. First of all i present my gratitude to who ever whitelisted my bot. then, i have a question.. i want to know exactly (or have a guide) on how to give role rewards or run a js script when the use voted. thank you ! ( a video or an article will greatly help, thank you !)

gleaming gull
#

So i added my bot to the website(i think its been over a month now), but didnt get a dm or ping about it being created(the bot being added to the site). Should I re-submit it?

sturdy swan
#

check your profile on top.gg, if the bot is not listed under your profile then it was either denied or not added correctly

gleaming gull
mortal wing
#

not even close

mortal wing
#

its bene 1 week

#

been

gleaming gull
mortal wing
sturdy swan
#

exactly

mortal wing
#

1 week

gleaming gull
#

dang it sure did feel longer than that

#

my bad

#

thanks, and sorry again

#

😅

river matrix
#

hi all is this were i can get help setting modus up on my discord?

sturdy swan
#

no

grand ravine
river matrix
#

wierd i clicked join there discord and it joined this hmm

#

no worrys thanks buddy

grand ravine
#

you clicked on the navbar button

#

you need to click on the one that has "?" near to it

#

"support" iirc

low pilot
#

does someone is it possible to delete an disabled discord account and no this has nothing to do with coding

sturdy swan
#

first, a disabled account is not a deleted account, second, that doesn't go here, and third, yes, you can delete a disabled account

slow crystal
#

Will my bot get rejected if my bot has administrator permissions? (as said in it's invite link)

long ferry
#

invite link based permissions is something we don't mind

#

but if your actual bot requires administrator, it will get declined

slow crystal
#

What do you mean if my actual bot requires administrator? Thats where I am a bit confused

long ferry
#

your bot not working without getting Administrator

grand ravine
#

"ERROR: I require ADMINISTRATOR permission to execute this command, please add it to my role."

#

this basically

slow crystal
#

oh ok

#

thanks for the clarifiaction

worldly stream
#

hello. why the vote role reward is not working when voting to servers ? last time i asked i got told it is still under maintenance is it still under maint ? thank you

sturdy swan
#

check the pins

worldly stream
sturdy swan
alpine bane
#

My screen is showing power saving mode what can i do ?

sturdy swan
#

Does anyone know how I would go about editing / changing the Bot Avatar image on top-gg?

alpine bane
#

My screen is showing power saving mode what can i do ?

long ferry
#

-atmods @alpine bane

wild stoneBOT
#

@alpine bane

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
cedar wind
#

Wtf lol

zinc oracle
#

well

long ferry
#

also

#

what does this have to do with top.gg

alpine bane
#

sorryy

tranquil yacht
#

can I mute that

alpine bane
#

mbb

lone anvil
#

???????????????

sturdy swan
alpine bane
#

any know how to help me still x)

lone anvil
lone anvil
wild stoneBOT
#

@alpine bane

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

sturdy swan
#

You're amazing, thank you!

mortal wing
#

Wait time is 4 weeks

#

and Luca doesn’t dm anymore @hidden root does

zinc oracle
#

its 3+ weeks again due to some mods doing an insane number of reviews.

mortal wing
#

Oh yea today I saw it have like 4.6k bots in queue

nocturne acorn
#

i need help

#

he combined length of your responses is too long. It must be below 128 characters.

#

what does tthis mean

mortal wing
#

What

nocturne acorn
#

it says this whe ni try to do cutom emojis

#

how do i do cusotm emojis for poll

mortal wing
#

He?

#

Wrong server

zinc oracle
wild stoneBOT
#

@nocturne acorn

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
wild stoneBOT
#

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

sturdy swan
#

neutral Bots/Servers may not show up in search (Possible fix: Try editing the bot and checking back later to see if it appears in search).

#

What do you mean by editing?

#

Editing what

#

Btw is there a way to bump the server

#

Like disboard?

floral pagoda
#

Edit the server/bot page

sturdy swan
floral pagoda
#

Yes, you can try that

sturdy swan
#

ok

floral pagoda
#

As editing your bot does not effect Top.gg, only if you do changes on the site

sturdy swan
#

How much does advertising a server cost on top.gg

#

filled the request already

mortal wing
#

Depending

sturdy swan
#

For ex. to be rank 1 under the tag "crypto"

#

under discord server list

floral pagoda
#

Depends on what others would pay

#

Auctions

sturdy swan
#

Would be cool if you can send me the price

#

for rank 1 2 or 3 under "crypto" search results

floral pagoda
#

There is no set price. You have to bid on the Tag/Spot

sturdy swan
#

Okay I will bid 200 USd

#

per month

#

can pay in crypto

lone anvil
#

last week went for $108 it seems

#

and nope, you cant pay with crypto

sturdy swan
#

You guys are living behind a rock?

mint schooner
#

No, we just don't accept crypto

sturdy swan
#

I see

#

Edited the server info twice still not showing up

#

Kinda sucks

#

Hopefully it gets resolved soon

mint schooner
#

Read pins

sturdy swan
#

Only showing on my profile

mint schooner
#

Again, read pins

sturdy swan
#

I did

mint schooner
#

Then either do how you can solve them (listed often) or wait

plush vigil
#

you might just have to wait till its fixed tbh

sturdy swan
#

Exactly

#

That's what I am saying

#

Issue seems to be on their side

mint schooner
#

Then ✨ w a i t ✨

sturdy swan
#

People can vote, post reviews when I post the link, yet it doesnt show up under searches

#

I tried changing info now

#

Will wait until tomorrow, maybe it shows up then who knows

plush vigil
#

its a thing for more then just you

#

i have same issue

#

itrs from @hidden root

#

and @sturdy swan read that

#

?

#

and no problem

undone quarry
modern maple
#

500

validateImageIsImgurLink is not a function

If you believe something should be here contact us through our discord or at support@top.gg

#

this appears when I try to add a Custom Header Image

frigid bone
#

🚀

long ferry
#

make sure the url is correct

modern maple
#

it is

long ferry
#

and it has to be a direct image url

modern maple
#

100%

long ferry
#

imgur too?

modern maple
#

yes

long ferry
#

send the url in here

modern maple
#

https://i.imgur.com/GciinBw.jpg

long ferry
#

which bot

modern maple
#

??

#

it's for my profile

long ferry
#

ohh

#

yeah guess that's another issue

modern maple
#

the error says it's not a function

#

how can that be a user-side problem?

long ferry
#

it isn't user sided, just another issue on our end

sturdy swan
#

this has more info CURRENT SITE ISSUES

ALL ISSUES LISTED HERE ARE KNOWN AND WILL EVENTUALLY ADDRESSED

neutral Vote webhooks on Top.gg/servers may not work
》This means vote roles assigned by @small lantern may not be given out/work.
neutral Users are unable to select a server when applying for auctions.
neutral Bots/Servers may not show up in search (Possible fix: Try editing the bot and checking back later to see if it appears in search).
neutral Some users are unable to edit their bot/server or some users are able to edit their bot/server, but those changes are not saved.
neutral Some users are getting a "500 Unexpected error" when attempting to perform an action on the Top.gg site.
neutral Inviting bots using a different language on the site other than English can cause inviting bots to be broken.

ISSUES RELATED TO TEAMS
cross The transfer bot button on the Teams page does not work.
neutral Adding members to your team may not work, they do not show up as pending invitations like they're supposed to.
cross You cannot add or remove co-creators after submitting your bot. This is due to the design of the new editing page. If you wish to add another user to get access to your bot, consider using Teams (if possible to invite, see issue above).

modern maple
#

just so as I thought

sturdy swan
#

oops meant to copy link not the text

#

woops

long ferry
#

dluxe smort

sturdy swan
#

very

modern maple
#

Inviting bots using a different language on the site other than English can cause inviting bots to be broken.
wut

peak halo
#

I have a bot that has 2 written reviews, but I can't "like" or reply to either of them. Looking at the requests the votes are erroring with 500, and I think my reply might have been interpreted as a new review somehow

grand ravine
#

known issue

peak halo
#

ok. its been this way for quite a while, any eta on a fix?

grand ravine
#

they're working on it, no ETA tho

peak halo
#

👍 thanks

grand ravine
tropic dove
#

did they add back the feature where i can see my bot in the queue

grand ravine
#

no

#

also you never could, it was just an estimate of position

misty rivet
#

I’ve been waiting ages for my bot to be accepted or denied I’m trying to grow it and taking just under 3 weeks for it to be accepted or denied is not helping

sand gazelle
#

It's been 2-3 days for me

sturdy swan
# misty rivet I’ve been waiting ages for my bot to be accepted or denied I’m trying to grow it...

Nothing can be done about that at the moment, the top.gg team is quite limited and they have more bots than bot reviewers by approximately 29 bots to the reviewer.
This makes reviewing bots slower, as the reviewers have to manually go through the bots 1 by 1.
And all the while they are doing this, there are people out there asking when their bot will be approved, and they have to keep saying 'check the pins'.

sand gazelle
#

Oh my

#

Those poor reviewers

sturdy swan
#

The reviewers do not skip any bot, and most likely never will, but the process is rather long and tedious, so a bit of patience is the least the can ask

royal coral
#

well said

scarlet briar
#

How do I list my server on Top. gg

sturdy swan
#

usually you need to add DSL to your server

knotty dock
#

Do I just DM a mod if there's someone DM advertising me to run malicious code?

sturdy swan
sturdy swan
#

they will ask for proof

scarlet briar
#

If I'm admin but not owner can I add the bot

sturdy swan
#

uhh

scarlet briar
#

Oh no

#

Bad question

sturdy swan
#

usually the bot owner must add the bot

brisk ermine
#

i want this bot

real laurel
#

ok

vernal shadow
#

I need a mod

#

I have a question

real laurel
#

ask

vernal shadow
#

@real laurel is the bot called Anonymous Security safe

real laurel
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

river ingot
#

Hey so I recently changed my bots names and pfp picture but it doesn't update on the website

real laurel
#

refresh data

vernal shadow
#

@real laurel can I have the server invite it is not letting me in, and yes i have never been in that server so i am not banned

real laurel
#

can't help you there unfortunately

river ingot
real laurel
#

refresh your data cache

river ingot
#

How

#

Nvm figured it out

#

Thanks

scarlet anvil
#

@sturdy swan

potent sky
#

@scarlet anvil How long does it take for my bot to be approved?

scarlet anvil
#

It can take a couple of days, due to the approval queue.

#

If not weeks. But it should get verified at some time.

#

Approved*

potent sky
#

OK thanks

wild zenith
#

@zinc oracle

shadow lava
#

Hi guys, I have a question

#

Nvm

scarlet topaz
#

Poor mods

ionic pulsar
sullen crest
#

<@&304313580025544704> I have a question concerning my bot’s review. It requires a username for a website called simbrief. How would the reviewers test this?

tacit zodiac
#

-atmods

wild stoneBOT
#

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
sullen crest
sullen crest
tacit zodiac
#

You can either have a bypass for testers or allow them to test without an account

#

Thst would make it easiest

agile swan
#

Any mods that when available, I could use some help

sullen crest
#

Should I just give some random username

tacit zodiac
#

You could yeah

tacit zodiac
sullen crest
#

Thanks

grand thicket
#

I accidentally wrote a wrong deal when I went to add my bot is there a way to fix it? it hasn't been approved yet

#

it's still in the analysis...

willow glade
#

Why when I lookup my bot's name on the site it doesn't show up?

daring birch
#

on the site

willow glade
#

Although he was approved a few days ago in the search he does not appear

daring birch
#

It’s a known bug (check pins)

willow glade
ionic pulsar
#

:)

daring birch
#

Tip is to edit the bot

#

And see if it works

willow glade
daring birch
#

?

willow glade
# daring birch ?

You said edit the bot, would it edit the bot's name? Because the bot's information can't be edited because it gives an error

agile swan
daring birch
daring birch
agile swan
#

I know

#

1 is giving me a difficult time

willow glade
agile swan
#

The other no problems

spare prawn
#

How to learn moves

red scroll
#

ping me if you need help

fiery grove
#

do I require IP whitelisting for a dbl webhook?

red scroll
#

wrong server?

fiery grove
#

how?

tacit zodiac
clever rivet
#

hi, do you know how to fix this issue, i have the DSL bot set to give out a role when they vote but its not giving it

#

and yes they have the perms too

#

the bot dies

#

does*

dapper flare
#

he is above the role and has all rights

clever rivet
#

yea

#

even gave it administator for a sec and it didnt work

tacit zodiac
#

It's a known issue

teal pier
#

bro i can't delete my server i just added in top.gg

#

i want to recreate everything and start new

tacit zodiac
#

Known issue, just remove our bot DSL and remove the invite for now

teal pier
#

and if i invite dsl again will i be able to do everything?

teal pier
tacit zodiac
#

If you delete the invite from your server that you used for DSL people will no longer be able to use that

#

I recommend creating a new one and editing your server to use that one and then deleting the invite

teal pier
#

i still can't understand

tacit zodiac
#

If you go to your servers settings on discord and then to invites you can see the invites that your server has, you can delete the one that DSL uses

#

If you use it for other things

#

You should create a new one, edit it into your server on our site and then delete the invite

fiery smelt
#

hey @tacit zodiac! since you're here, Id like to report self advertising in #topgg-api

tacit zodiac
#

Ty

fiery smelt
#

thanks cz_pleading_melting

teal pier
#

bruh can you help me out with pics

#

how do u delete the invite link u just kept in top.gg server

#

and i just changed a link in which i added to tog.gg

fiery smelt
#

oh yea ooone more thing @tacit zodiac

#

i created an issue earlier today

#

may i please get the role to talk in there?

teal pier
#

can anyone help me out?

tacit zodiac
#

I'll take a look when I'm home

fiery smelt
quaint bobcat
#

what is the certified dev role

fiery smelt
#

ppl who have a Certified (not verified) top.gg bot

#

the program stopped accepting applications a little while ago

quaint bobcat
#

ah ok ty

tacit zodiac
#

Yours

#

Actually both

sturdy swan
#

My server is not popping on the topgg search. Can someone help me?

tacit zodiac
#

Known issue

sturdy swan
#

?

tacit zodiac
#

It's a known issue

sturdy swan
#

Sorry, I’m not sure what you mean “known issue” bc there is no detail?

teal pier
#

Ping me when you reach home so I can clear my issue

teal pier
sturdy swan
#

Oh ok

#

That makes more sense

teal pier
tacit zodiac
#

You basically delete the invite here that you've used on Top.gg for people to use to join your server

teal pier
#

Ty

#

I will check that oit

#

Out*

fiery smelt
cedar wind
fiery smelt
#

And my issue was meaningful, it was a proper bug report

tacit zodiac
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As I said I believe they still intend them to be actual code contributions

#

So I recommend talking to them about it

distant matrix
fiery grove
sturdy swan
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dblapi.js is deprecated

teal pier
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I still can't delete it

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@sturdy swan may I know how to delete the server I added

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This is the error I am facing

tacit zodiac
#

Known issue

teal pier
mortal wing
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@teal pier kick dsl bot

distant matrix
#

Anyone else unable to enable "Let DSL create an invite for you?
I keep getting the message "Failed to create a new invite. Please try again or contact website administrators. "
DSL has the permissions.

plain grail
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i have a problem in my acc.

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there is no text about

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your bot in queue

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but when i enter in private tab

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i cant see

tacit zodiac
distant matrix
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Between my server not appearing on the server list and issues creating invites, is it worth deleting it off top.gg and submitting again? Or would make no difference?

daring birch
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It wouldn’t make any difference. It’s a known issue, and would just waste time quite frankly

spare prawn
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Nobody answered my question

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@red scroll

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I need your help

wild zenith
#

How to learn moves

can you please explain your question more thoroughly?
@spare prawn

spare prawn
#

Ok so

manic granite
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hi