#support

1 messages ยท Page 456 of 1

sudden dune
#

it doesn't show my server when i search for it although my server was added

grand ravine
#

You need to write more

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Be creative

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Talk about ur bot

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What does it do? How it does? Why use it? Etc

pure sapphire
#

Hey, I want to edit the shared owners for my bot, somebody said to use Teams, but I can't find where that is. Could somebody point me in the right direction?

zinc oracle
#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click "Edit Profile" to go to your Profile Edit Page
  4. Click the dropdown of your name on the left sidebar (seen in image)
  5. Click "Create A New Team"
  6. Fill in the required information and voila
limpid fractal
#

@zinc oracle

#

oh ok

zinc oracle
#

๐Ÿ‘€

limpid fractal
#

you just lurk topgg as well

#

sure

pure sapphire
#

Thank you

#

Sorry, follow up question: After I create a team and invite people, I then add a bot under the "Projects" section, right? And that will change what is currently under the "Creators" header on my bot's info page, right?

#

Ah ok I think I figured it out

#

You have to use the "Transfer Ownership" button to transfer to a team right

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Which currently isn't working

sturdy swan
#

Hello, sorry but I have put on the top.gg website and I have put a bot whose name is Gem โ€ข gc- and they have not verified it is not a hurry so well I just say that.

Can you explain to me how or when is that going to happen?

wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

Ok sorry then and thanks for that ;)

celest fractal
#

Do I need the DSL bot in my server for my server to be listed on the top.gg site?

limpid fractal
#

yes

celest fractal
#

how do i configure this bot

limpid fractal
#

you dont

#

it auto updates your server stuff

mental anvil
#

Why Did My Bot Didn't Show Up?

celest fractal
#

@limpid fractal so what kind of permissions do i have to give it?

mental anvil
#

Nvm It Showed Up Now Sorry Bout That

white brook
#

Uhh its been close to 3 weeks any response

silk pagoda
mild wren
#

If possible could a moderator let me know what position of the queue my bot is in?

silk pagoda
#

I don't think they're able to do that

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you just need to wait patiently

mild wren
#

I have been for a month now

limpid fractal
mild wren
celest fractal
#

?

limpid fractal
#

its 4 weeks or more

silk pagoda
marble marsh
#

How do I know if my bot is approved?

limpid fractal
limpid fractal
#

we dont have tickets, this is the support channel

mild wren
#

I just really want it to get approved because I will get to prove to people I can do things with my life

silk pagoda
#

but alright man

mild wren
#

Yeah I know but I'm lazy so

#

I'm mean I could just code the verified bot tag but instead I'll let someone else do it

celest fractal
#

@limpid fractal my server is not showing up on Top.gg and the bot is in my server, do i need to give it any special permissions maybe? I'm confused

silk pagoda
#

well that's just proving you're lazy but just wait the 4+ weeks and you'll either get allroved or denied

#

approved*

limpid fractal
celest fractal
silk pagoda
limpid fractal
#

was a bot of yours denied? or is it about a different bot

mild wren
silk pagoda
#

but that doesn't make it show up on discord though lmao I'm confused

limpid fractal
#

you can dm the reviewer than denied it

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which was @tacit zodiac

silk pagoda
#

also pretty sure if you have nsfw in your description they're allowed to deny

limpid fractal
silk pagoda
#

you're allowed to have nsfw just not in your bot description

silk pagoda
#

it's a support channel might as well give them some support yeah?

mild wren
silk pagoda
mild wren
silk pagoda
#

my bot has many nsfw commands you're just not allowed to talk about them in your bot description on the website

silk pagoda
#

I don't think they truly meant to ignore you maybe they was busy or something I'm not really sure about their reason

white brook
#

Man i really need that ping surprise that my bot has been approved so bad

sturdy swan
#

The avatar image for my bot is broken, Is there anything I can do to fix it?

near acorn
#

goddamit dsl

noble dagger
#

or refresh your browser

sturdy swan
#

It's showing properly now

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Thanks

lethal dew
#

You'r bot unfourtunately has COMPRESSION!
To Uncompress Bot Please Do Say

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wut is this

near acorn
#

i want someone to fact check for me

hoary spire
#

Is there any way to add my bot in this server?

sturdy swan
#

no

alpine ingot
#
              total        used        free      shared  buff/cache   available
Mem:          981Mi       356Mi        93Mi       0.0Ki       531Mi       463Mi
Swap:            0B          0B          0B
#

what does this mean? how much actual memory is left?

plush vigil
#

yea

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just heads up for next time

alpine ingot
paper zealot
#

Hi. My top.gg bot's profile photo is not visible

tender hornet
#

Hey, i just come to website and i noticed my bot which i applied has gone and there's no message he got denied or something...???

paper zealot
#

thank you

sturdy swan
#

i need help

near acorn
#

sorry

sturdy swan
#

how do i put my discord server in the list ?

near acorn
#

lemme show

sturdy swan
#

ok

near acorn
sturdy swan
#

yes

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i did everyone but i still donโ€™t see it

near acorn
#

click this

near acorn
sturdy swan
#

ok

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i did it

near acorn
sturdy swan
#

ok

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i did it

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a bot join my server

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was that Supposed to happen

near acorn
#

yes

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now see ur profile

sturdy swan
#

oh ok i see it thanks

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wait why dose it say

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why dose it say not published

near acorn
#

click edit

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and fill all the required feilds

sturdy swan
#

oh ok

sudden dune
#

my detailed desc is gone :c

near acorn
sturdy swan
#

thanks

near acorn
#

lol, a non-staff did support

sturdy swan
#

lol

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but thanks

near acorn
#

no problem

near acorn
sudden dune
#

nvm that

near acorn
#

what does it say about ur server there?

brisk dagger
#

Getting DM ads from johnny_english#0007
743110304711573644

brisk dagger
#

@real laurel sorry I don't know if I should ping you for the dm ads thing

real laurel
#

id + evidence please

real laurel
#

thanks

brisk dagger
#

Np

sturdy swan
sturdy swan
light scroll
sturdy swan
#

@light scroll i am waiting for nearly 1 months but still in queue

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Thank You !!

light scroll
sturdy swan
#

Still much

light scroll
#

But not 4 weeks

sturdy swan
#

Anyway, I have to wait 4 more weeks anyway

#

๐Ÿ˜ƒ๐Ÿ˜ƒ๐Ÿ˜ƒ๐Ÿ˜œ

warm ice
#

I got my first review for my bot and it showed up 5 stars.
When I tried to reply it didn't work and now it is showing that I got 2 reviews, 2.5 stars, but only one review is showing up. I guess it counted my reply as a review and it messed up with the stars

https://top.gg/bot/743388692940455957

arctic minnow
#

I am looking for a bot which can tell me on the welcome channel , where that member come from , how old its his account in order to protect myself from spammers , and where i can get it . i 've seen in on few servers

warm ice
arctic minnow
#

the premium one @warm ice

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?

sturdy swan
warm ice
arctic minnow
#

if this works as i said , i will buy it to support the devs

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๐Ÿ˜„

warm ice
#

is there anything we can do to help resolve all those issues ?

sturdy swan
#

I want help like my bot have a top.gg link i want to make it custom like mrbot.xyz how can i i will be ready to buy domain infact i already have bought it

sturdy swan
warm ice
#

ok, I only ask cause there are many known issues and here are many developers who could help

sturdy swan
#

But takes time.

warm ice
#

my review doesn't show up

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maybe you see it ?

sturdy swan
warm ice
#

thnx, will check back later

light scroll
neon osprey
#

hi! i donโ€™t know which links can accept one type of bot:-(

sturdy swan
neon osprey
#

hm, i donโ€™t speak english so well, but i mean that one bot says that i have to but a valid link, to put a photo on it

dreamy merlin
#

I want to ask what is this

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It's coming beta thing in profile of some people

sudden radish
#

That's a new feature that discord is planning to add soon, custom profile background.

light scroll
sudden radish
#

And ^ lol

dreamy merlin
dreamy merlin
soft basin
#

nobody's doing that

sturdy swan
#

I just want to connect a domain with my bot link how can i

daring birch
sturdy swan
daring birch
#

this is not related to top.gg, so we will have to move on, but there are loads, go find em out yourself (:

daring birch
#

Not related to top.gg, we will have to move on from the bot I made

unborn lodge
#

is it possible to remove these servers?

daring birch
#

You can remove the DSL bot from them

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To make your server not visible

unborn lodge
#

you don't understand... that's more than 3 pages of these fake servers

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I wish they were removed because they are spam

daring birch
#

You can report them to top,gg moderators to take them down

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You can report them

unborn lodge
#

and where do I report them?

daring birch
#

Go info

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And side of the screen there should be a little report button

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red coloured

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Click it and select the reason as Spam, describe

unborn lodge
#

I know this but there is no other way?

light scroll
unborn lodge
unborn lodge
light scroll
#

Strange

daring birch
#

Yea very

light scroll
#

DSL should only show servers that you're in

unborn lodge
#

search for "chill" and then go to page 3/4/5

light scroll
#

Ohhh

daring birch
#

yea

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You should just report them

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Login first

light scroll
#

Yeah

daring birch
#

Login first

unborn lodge
#

I have already done it but as soon as I press "report server" it takes me back to the main page of top.gg

daring birch
#

Very strange

unborn lodge
daring birch
#

@long ferry

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We got some spam servers that he/she canโ€™t report topggYeehaw

sour path
daring birch
#

jsut search โ€œchillโ€ page 3-4-5

unborn lodge
sour path
#

Oh interesting

unborn lodge
#

there are full pages and pages

daring birch
#

Seems like raided xD

sour path
#

Alright, thanks for the report

unborn lodge
#

thanks to you

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they are from page 3 to page 11

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I say this because then there are real servers and those servers cannot have visibility if there is someone who spams first

sour path
#

Yeah I saw, reported it to a CM

pine pebble
#

is it illegal or against Discord ToS to create invite by the bot?

#

provided the fact that only bot owner can access that command

unborn lodge
pine pebble
#

I am not sure if its allowed or not..and im having second thoughts on implementing it or not

lethal dew
#

how do i change the text color like this

light scroll
#

Css

red scroll
#

Its been 3 weeks 1 day but no ans by top.gg

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@light scroll

sturdy swan
#

same

red scroll
#

Ok

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But you have bot developer role

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@sturdy swan

civic pine
sturdy swan
#

yeah but my bot is not approved

red scroll
#

You have a lot of bots?

sturdy swan
#

yeah

red scroll
#

Ok

sturdy swan
#

oh i remember

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i had 1 bot which was approved

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thats why i have role.

light scroll
red scroll
#

@light scroll how do i apply for bot reviewer role

light scroll
languid apex
#

hi

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my bot has not been approved for almost 1 month

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when will it be approved?

light scroll
#

You added 24th May

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Its more like 3 weeks

languid apex
#

close to 1 month

light scroll
#

Alright

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But reviewal times are 4 or more weeks

languid apex
#

okay thanks.

mighty vapor
#

Hey i want bid related help i bid $50 by mistake and my budget is $15 is there any way to cancel my bid

light scroll
#

Ask in auctions-support :D

mighty vapor
#

Ok thanks

earnest fable
#

I chnaged my bot's name and logo now its not showing on top.gg

#

why ?

light scroll
#

Press refresh data on your bot page :)

earnest fable
#

in the place of logo the top.gg ded sign appears

light scroll
#

Perhaps its caching, maybe wait a few minutes?

earnest fable
light scroll
#

Try pressing refresh data again?

earnest fable
#

kk ill keep doing that ty

light scroll
#

Np

earnest fable
#

and how do we get the bot reviewer role ?

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ok

mighty wigeon
#

i never understood

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what does compressed bots mean?

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wdym

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compressed bot code?

soft basin
#

bot.options.compress=true

limpid fractal
#

imagine meming in support

mighty wigeon
wicked canyon
#

When my bot will be approved?

light scroll
#

When it reaches the front of the queue

haughty rose
#

@quartz willow bro my bot result is not came yet 1 month is getting over

glass gorge
#

can I ask for help (from server owners)

steady finch
#

servers are listed from the highest members to the lowest members in dsl

steady finch
wild stoneBOT
#

@glass gorge

Don't ask to ask.
Just ask your question, it wastes time if you say "i need help" or "can someone help me?" instead of just saying what the problem is. Save your time and other people's time and just ask the question.

Please read https://dontasktoask.com/ for an explanation on why this is an issue.

steady finch
glass gorge
#

@steady finchwhat is that?

steady finch
haughty rose
glass gorge
#

okay, the crown badge disappeared (afaik nothing was changed) so not sure why it disappeaed.

#

I know about having 2 roles, one with admin powers and one hoisted.

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I double checked that, and it was fine

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I KNOW!

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I'm asking fellow owners tho

haughty rose
#

@steady finch wait i will ping you with that account

steady finch
glass gorge
#

nope

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we always had admins with admin powers and it was fine!

mighty wigeon
steady finch
mighty wigeon
#

and got it

wild stoneBOT
#

@glass gorge

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

sinful iron
#

@haughty rose @steady finch i am bot owner @haughty rose my secon acc i had apllied for Sun bot

haughty rose
steady finch
desert quail
#

Where is support ar?

mighty wigeon
#

wait

haughty rose
steady finch
#

please read pins

haughty rose
mighty wigeon
steady finch
#

And be patient

near acorn
sudden dune
#

who wut why how

#

its been 4 hours

#

why bother answering

near acorn
#

lol, online class

#

sorry

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did u resolve it?

sudden dune
#

yes by refreshing

jovial cave
#

how to see all review comments on your bot?

#

i can only see one whereas there are 4-5

oblique locust
#

@real laurel I have added my bot on top.gg website. It has been like 5-6 weeks but still, it hasn't been approved.

real laurel
#

@oblique locust

#

5-6 weeks?

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
jovial cave
sturdy swan
#

Well its in beta

#

Only for mods

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I am not a mod

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It wont work

glass gorge
#

Hi, what exactly to do in here?

cyan palm
glass gorge
#

thank u FeelsOKMan

cyan palm
#

oops, wrong page. Let me fix the link

steady vale
#

Where can I get the voters of my server?

#

I know I can get the last 1000 votes on a bot, but what about the servers?

#

I don't find that on the API

sturdy swan
#

api for servers doesnt exist

#

you can use webhooks

white chasm
#

bhalu it's been 3 weeks

tawdry falcon
#

Hi guys, I have my bot's page that is completely buggy, I have 0 permissions on it and to write a message or post a message it works 1 time out of 20.
I still have two other bots and I have no problems with them. Do you have a way to reset my bot or check it?

cyan palm
wild stoneBOT
#

@white chasm

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

tawdry falcon
#

704133221230706748

cyan palm
#

What do you mean by saying that you have 0 permissions

#

can you see the edit page?

white chasm
#

I will wait for another year

#

-invite

#

-help

cyan palm
#

-botcommands

wild stoneBOT
#

Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

tawdry falcon
steady vale
#

Is there any chat to see how do Vote Credits work?

ember snow
#

Is it possible to add my bot on the server?

silver yew
#

I'm not sure where to report this but there's a guy advertising on my dms 806577165932036106

sturdy swan
#

I'm trying to setup the auto role function.

#

It's not working

sturdy swan
#

I choose this one

#

but when someone votes my server at dsl, the bot doesn't give any role.

cyan palm
#

Check pins

sturdy swan
jovial cave
#

Reviews are being written but neither the writer nor the bot owner can seem them on the site

cyan palm
ashen turret
#

if my bot goes offline after approval does it remain approved?

sturdy swan
#

Thanks.

jovial cave
#

The review system of the top.gg site is bugged af

cyan palm
#

uh yeah, could you try to add /edit to the url manually to see if you can edit page

jovial cave
tawdry falcon
sturdy swan
wicked canyon
#

When my bot is verifed?

sturdy swan
wicked canyon
hardy salmon
#

someone please ban this guy

cyan palm
#

Thanks for reporting

craggy haven
#

does anyone have owo server?

zinc oracle
jovial cave
#

@limpid shadow Hey man, the review system on the bot page is bugging out bad, even in the beta. There are 6 reviews but its only displaying 3.

sturdy swan
craggy haven
zinc oracle
sturdy swan
zinc oracle
craggy haven
sturdy swan
#

Thats is the main and support

jovial cave
zinc oracle
bold light
#

How many time i need to wait to my server be verified?

zinc oracle
bold light
#

So why i cant find my server in the search of top.gg?

wild stoneBOT
#

@bold light

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

bold light
#

Thanks

blissful adder
#

-pins

sturdy swan
blissful adder
#

my bot not approval?

sturdy swan
#

The current wait time is 4 weeks or more

#

Just be patient

blissful adder
sturdy swan
autumn harness
#

<@&304313580025544704>

#

I can't vote with my real account

tacit zodiac
#

-atmods

wild stoneBOT
#

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
autumn harness
#

How do I do ?

#

I can't vote with my real account.How do I do ?

long ferry
#

Explain

autumn harness
#

I created a second account and voted with it then I voted with my real account and I was connected to my second account

sturdy swan
#

faking votes with alt accs is not allowed right

autumn harness
#

How? 'Or' What

tranquil yacht
#

at least your bot doesn't have compression

autumn harness
#

vpn ?????????

sturdy swan
#

Hello?

#

@tranquil yacht pls help

#

It's been almost two days since I registered my server in topgg

#

But even now When I search my server name or the tags I used while describing it My server isn't showing I asked some of my friends to search too still it's not showing

#

Also my old server which was hacked and I don't even know if it's deleted or not it still shows as my server and when I try to delete it it shows error 404

limpid fractal
sturdy swan
steel bobcat
#

how long does it take for reviews to be reviewed by mods if reported? been a month and almost 2 weeks I believe

sturdy swan
#

Ohk thx

steel bobcat
wild stoneBOT
#

@steel bobcat

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

steady finch
#

Wait wrong tag

#

Ignore it

limpid fractal
#

smh taf

steel bobcat
#

ah yea not bot approval

sturdy swan
#

@wet steeple Umm I checked the pins And I found a solution for the same problem for bots but nothing related to server so Is it not fixable?

steady finch
sturdy swan
#

I already tried editing It still don't appear Even after I type the server name any way u can help?

#

See my old hacked server has the same name as my current server

#

And when I search my server name the old hacked one comes up

#

But my new active one is nowhere in the search result

#

Please help me

#

@wet steeple

#

Hmm

steel bobcat
steady finch
#

You can flag the review if you'd like to

sturdy swan
#

I read the entire thing only 2-3 Lines are related to servers rest all are abt bots

#

I already tried the one solution mentioned there but not working

#

I can't delete my server in top GG and make a new one cus I already has like 12 votes for my server

#

I thought getting more votes wud help but it didnt

#

If u have any solution other than the one in pinned msg pls tell me

#

Okpeepoban

#

Can someone help

#

How do I remove my server from top.gg

steady finch
#

this should remove it

#

and i think there's a delete button on the server's page

bold light
#

I configured my server on the top.gg site so that when someone votes on my server, they get a tag, but when someone votes, they don't get that tag.
What i need to do?

sturdy swan
#

when i go to my servers in top gg its showing a server that im not in saying its my server?

gaunt coral
#

If someones bot is using false tag is it like punishable or can it be reported somehow

dark rain
#

i dont really need support, i just want to know why my bot doesnt have its pfp on the top.gg website

zinc ore
#

That is asking for support, but it's a valid support question ^_^.
Make sure you have a proper bot avatar in the discord developer portal (in the Bot page, not the Application page which isn't the avatar). Once you're sure, click "Refresh Data" in your creator control, on the top.gg bot page.

sturdy swan
#

how long will it take for a bot to be tested

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

lethal cedar
#

DM ads
Userid: 827585124283580446

short plover
#

-premium

long ferry
#

-verifybot @sullen sparrow

wild stoneBOT
#

@sullen sparrow

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

digital maple
#

top gg says can't create invite

#

when all perms have been set in a right way

boreal geode
#

where do i report someone here.

unborn bone
#

@long ferry I have a query

long ferry
#

what is it

unborn bone
#

If we are going to claim our vote credit does we need to verify anything like top.gg team come in my server to verify the server??

long ferry
#

no

unborn bone
digital maple
long ferry
#

create an invite yourself

unborn bone
#

@long ferry is there any members requirement to claim?

long ferry
#

no

unborn bone
#

๐Ÿ™„

#

Ok

long ferry
#

also it isn't real money

#

it is money you can use in auctions

unborn bone
#

What?

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Donโ€™t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT โ€œwithdrawโ€ them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโ€™t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your botโ€™s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

unborn bone
#

@long ferry @long ferry it isn't real money?

#

Are u sure?

long ferry
#

yes I'm sure

digital maple
long ferry
unborn bone
#

Ok dc_byebye

frank minnow
#

DM Ads

#

Userid: 715188504346361858

digital maple
long ferry
#

read pins

digital maple
long ferry
#

then it wont work

digital maple
vagrant cave
raw harness
#

Hey! I applied for the bot reviewer role a few days back, haven't heard back yet. Does that mean it's a no?

stone grove
#

btw, asking will make the chance lower lol

raw harness
#

How long does it take approximately

#

That's what I wanted to know.

stone grove
raw harness
#

Oh, alright

upper scaffold
#

Why when I click delete on a review for my server nothing happens, tried on my phone and desktop

long ferry
#

you can't delete reviews you didn't write

upper scaffold
#

Wack

#

How do you get rid of troll comments then

long ferry
#

report them

short plover
long ferry
#

no ads

short plover
#

and no more?

long ferry
#

not at the moment

upper scaffold
#

Report by flagging a comment?

long ferry
#

yes

short plover
long ferry
#

correct

#

premium does not put your bot in a priority queue

upper scaffold
long ferry
#

yes

thorny basalt
#

My bot has taken 26 days now and I have not received a response regarding adding it to the site!

Is this normal?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

thorny basalt
#

Okay

vagrant wigeon
#

its been like 2 weeks at this point anyone know when my bot might be looked over?

long ferry
#

read above

nocturne wedge
#

why my bot waiting for approval about a month??

long ferry
#

Read above

vagrant wigeon
#

its 4 weeks now :">

long ferry
#

still, read above

vagrant wigeon
long ferry
#

yes, read above

vagrant wigeon
#

last time i checked it was 2 weeks as i read it

long ferry
vagrant wigeon
limpid fractal
#

.-.

vagrant wigeon
#

xD

nocturne wedge
long ferry
long ferry
nocturne wedge
upper scaffold
#

Flagging a comment doesnโ€™t guarantee a deletion right, just hides the comment?

long ferry
wild stoneBOT
#

@nocturne wedge

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

if not, then not

upper scaffold
boreal geode
#

755407545753141319

zinc oracle
boreal geode
#

np ๐Ÿ‘, looks like multiple accounts are doing this here.

#

price you pay when you make a server full of developers lmao

frank minnow
sturdy swan
#

Hello

#

How to Increase this vote credits?

zinc oracle
wild stoneBOT
#

@sturdy swan

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Donโ€™t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT โ€œwithdrawโ€ them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโ€™t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your botโ€™s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sturdy swan
#

OK thanks a lot also @zinc oracle I've already told my server isn't getting listed even though I have done everything correctly and apparently I can't do anything but wait.....But is there any way if I delete that server from ur site and add that server again then it wud show in the listing?

zinc oracle
sturdy swan
#

It's worth a try I guess

#

Thx a lot thou

grand ravine
#

no

zinc oracle
#

@final nimbus no ads

sturdy swan
#

Nope didn't work

#

Man I really want my server on top gg

#

Please find someway

zinc oracle
#

search is a complicated system, the bug is for many people it will take time for the dev team to fix.

sturdy swan
sturdy swan
split delta
#

-help

sturdy swan
#

@sturdy swan I can fill in 300 messages, but he won't accept it.

sturdy swan
#

yes

sturdy swan
#

I closed the site

sturdy swan
#

Missing dio du

#

How cn i remove my bot from top.gg

#

I need remove my one bot

#

I do not know

#

Ask the authorities

#

I also cnt ask you sir I ask mod team

sturdy swan
sturdy swan
#

Login first

#

That is approved bot

oak ginkgo
#

When can we claim credits

sturdy swan
#

I'll run away

plain goblet
#

i cant vote for karuta vote idk whyyyy

sturdy swan
sturdy swan
plain goblet
#

i need help

long ferry
#

Doesn't help much @plain goblet

plain goblet
#

i cant vote for karuta vote

#

its been 24hrs or so

#

i dont get any dm whenever i do the vote thingy

#

and they say i already voted in 12hr

#

wheres the problem?

sturdy swan
#

@sturdy swan thx it done

#

@sturdy swan happy birth day kholi bhie asa

sturdy swan
grand swan
#

is css supported on server section?

sturdy swan
#

hey if i delete my server will it automatically be taken off top.gg?

#

since i cant take it down from the website

sturdy swan
sturdy swan
#

because even wen i kicked the bot, it was still in the search

sturdy swan
sturdy swan
#

but eventually if i delete the server itself, it will be taken off?

grand cave
#

hey i have one question about approving the bot: will it be approved if the description is written in Polish? or maybe I should include an English translation to my desc on approval request to be sure it will be approved?

plain goblet
midnight nacelle
#

there are servers listed on my profile that i havent been a part of for almost 2 years. how do i remove them?

zinc oracle
plain goblet
#

no i didnt

#

i did as soon as i got another reminder in 12hr

zinc oracle
plain goblet
#

yeah

sudden hearth
#

can someone please help me figure out my issue

#

ive had it for months and i just want it fixed

zinc oracle
#

sounds like karuta's issue. not top.gg @plain goblet

zinc oracle
midnight nacelle
sudden hearth
zinc oracle
plain goblet
midnight nacelle
zinc oracle
fringe umbra
#

I have reported some false reviews on my bot but still they are not removed or something didnt happened to them. When will action taken?

sudden hearth
zinc oracle
fringe umbra
zinc oracle
fringe umbra
#

๐Ÿ˜ฉ

plain goblet
sudden hearth
zinc oracle
#

there is nothing anyone but discord can do.
since we are not discord, we have no say in that process.

sudden hearth
#

damn ok

#

ty

grand ravine
#

iirc stripe got basically ddosed with verification data

midnight nacelle
zinc oracle
midnight nacelle
#

why are people able to do that

zinc oracle
#

editing that is currently disabled for everyone(even us) during the implementation of teams.

#

the new teams system is an invite system which users will have to accept invites.

midnight nacelle
#

so i'll be able to take those servers which im not in off my profile when teams are done?

zinc oracle
#

thats my understanding, yes.

midnight nacelle
#

sweet

#

thanks

minor wagon
#

Ayy lessgo my bot was approved plague

sturdy swan
#

when i add an id to a team it isnt working. its saying invited 0 members

sturdy swan
sterile loom
#

when will my bot be published

sturdy swan
sterile loom
#

thx

sudden hearth
sturdy swan
long ferry
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

ruby seal
#

Any idea of what the "certified bot" thing is gonna be transformed into?

sudden hearth
fading sierra
#

how can i add my discord server on top.gg?

ruby seal
#

I muted myself chill mods please xD

light scroll
#

Then go to add server

#

You'll need to add @small lantern to your server

fading sierra
#

okok

light scroll
#

Then you're able to edit your server page :)

fading sierra
#

ty

gloomy flume
#

Is there any way of getting the API key just for voting servers?

#

not bots

#

?

sturdy swan
#

what mienctaft?

grand ravine
#

the bar doesn't move

#

it's temporarily disabled

ocean beacon
#

anybody heree use repl

wanton urchin
#

the bar's broken

sturdy swan
#

Finally my bot approved thanks @vagrant wigeon

candid stratus
#

my bot is being reviewed

#

right now

#

well atleast i think

#

because it doesnt show up on my pf

lucid briar
candid stratus
#

hmm let me look

lucid briar
timber lark
lucid briar
#

you realise that is against tos

candid stratus
#

is it

timber lark
#

wait ikr

lucid briar
#

and will get you banned from discord entirely if you are snooping on servers

#

dont do it

timber lark
#

๐Ÿคฆ

candid stratus
#

ok i wont

#

its just a private bot

#

from now on

lucid briar
#

doesnt matter, users should use user accounts and bots should use bot accounts

ocean beacon
lucid briar
#

-support smh

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

ocean beacon
#

nvm....

lucid briar
gloomy flume
#

Okay

lucid briar
#

and no there is not currently any api (therefore no api key) for servers

gloomy flume
#

Bruh then

#

And

#

The reward role

#

Works?

lucid briar
#

check pins, appears to be broken too

gloomy flume
#

Was broken like 4 months ago

#

I was asking if it was fixed xD

#

But its ok

lucid briar
#

kekw yea its not im afraid

#

just keep an eye here for when it is fixed

gloomy flume
#

Okay

#

Thanks

idle quail
#

Hey i want to mention that my bor MORECMD is going to be offline for around 2 days

lucid briar
idle quail
#

It isnt approved yet

lucid briar
#

well just hope we dont review it i guess

#

if it is offline when we try, it will be declined

idle quail
#

Ok thx

violet tapir
#

I'm trying to set a banner for my profile, however, I get this error even tho the image is from imgur

lucid briar
violet tapir
#

Alright

wide karma
#

How do I delete my server from the website

lucid briar
#

kick @small lantern from your server

wide karma
#

whenever I try it gives me an error message

wide karma
violet tapir
#

@lucid briar How do I know my browser's version? I'm on Google Chrome

#

Nvm found it

lucid briar
lucid briar
wide karma
sturdy swan
#

bot still doesnt work so dissapointed

lucid briar
sturdy swan
#

dsl

wide karma
#

Okay after I deleted the bot it stoped showing up

lucid briar
#

nice

lucid briar
wide karma
#

Ty

sturdy swan
#

its literally on life support

lucid briar
#

yes we established that, what about the bot?

sturdy swan
#

hes broken lol

#

just doesnt react

#

and im asking when will the devs update him

#

cuz they promised itll be fixed and its been so long

lucid briar
#

can you ask a specific question which clarifies what exactly you want

sturdy swan
#

Hello, The ticket tool has a ticket that cannot be deleted. I cannot change anything inside it or read its contents.

lucid briar
#

i cannot read your mind and figure out what it is you are asking

wild stoneBOT
#

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

ty

next junco
#

When will my bot be approved

#

its been like a few weeks

lucid briar
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

next junco
#

wepl

#

welp*

worthy pivot
#

Patience is virtue

cloud glacier
#

x!help

#

-help

#

-upto

wild stoneBOT
#

Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

neat geyser
#

H
P
O

wet patio
#

Which killfeeds are available except for jeabers or laws any other new ones or better killfeeds for dayZ

daring birch
wet patio
#

Ouch

daring birch
whole bolt
#

just installed the free game bot and can not get it to work

daring birch
#

This is the wrong server, maybe try their bot support server

#

This is only for top,gg support

whole bolt
#

kk ty

sturdy swan
#

Hi

#

One question

daring birch
#

np

#

Yes?

sturdy swan
#

Is gambling bot an official bot?

daring birch
#

Maybe, and this is offtopic

#

This channel is only for top.gg support

sturdy swan
#

Okay

#

Thanks bro

daring birch
#

Np

civic sparrow
#

I already solved this problem, how to proceed now?

long ferry
#

resubmit and wait again

civic sparrow
#

๐Ÿ˜ญ

sturdy swan
#

Can anyone here assist with a crypto watch bot. The token is $Stonks not listed on anything yet but was hoping to get a watch bot that follows the pancakeswap pricing

#

Looking for a live pricing either PancakeSwap or poocoin or one of those

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

chrome bluff
#

Would anyone perhaps know why my bot hasn't got a picture?

long ferry
#

press refresh data on your bot page

sterile loom
#

-wrongserver

long ferry
#

read above

chrome bluff
sturdy swan
#

how long does it take to look at the bot?

grand ravine
#

Around 1 month

sturdy swan
spice hare
#

btw i just submitted my bot, so now i just have to wait lol

fallen lark
#

Any idea what Nicole's discord username is so I can DM regarding the denial of my bot?

limpid fractal
#

@vagrant wigeon

#

init

#

aaaa

fallen lark
#

Thanks!

timber lark
#

Yeah man i just got the same fucking dm

ember snow
#

is there how to add my bot here?

timber lark
#

read pins

limpid fractal
#

no

boreal mist
#

how do I get verified

knotty hatch
#

@boreal mist I assume you are referring to getting your bot approved on Top.GG? You can register your bot on the website and then wait a couple of weeks for it to be reviewed!

boreal mist
knotty hatch
#

I guess you then mean getting the bot developer role? For that you need to have at least one approved bot on Top.GG. Though I think there should be a lot of channels for you available by default. Are there not?

timber lark
#

How long does it take for the bot page to show public after it's been approved?

knotty hatch
#

@timber lark As far as I know it should be pretty instant. Are you having issues?

timber lark
#

Issues, I don't know. Some of my users can see the page, but as soon as they click something it gives them a 404 error, (which is basically access forbidden)

#

Then, on my end it just randomly switches to -> "Bot unverified", to "Verified Bot page" and ect

#

Don't really care, I was just curious if it take some times to be stable

sturdy swan
#

can anyone help me with the esmbot?

knotty hatch
#

404 actually means not found. Maybe there is something going on that has to do with the server side cashing Top.GG does. Give it a couple of hours and check again.

timber lark
#

I meant 403, xD

#

But yeah I can wait with no problem

#

Thanks for the response!

knotty hatch
sturdy swan
#

Oh I see thank you.

fossil zinc
#

Anyone know here what the bot is called that let's you throw things @ memebrs

floral pagoda
timber lark
#

Yeah, my bot page is still unverified although it got verified an hour ago. Is that normal? -- (Randomly switching from verified to unverified -> 403 Access forbidden for normal users)

nimble tartan
#

I accidentally reviewed a bot with 0 stars and when I delete it it's still there. What do I do? I feel bad for dropping this bot's stars :(

#

Maybe it takes time to load

normal narwhal
nimble tartan
#

I reloaded like 20 times LOL

#

Oh ok it got deleted and the stars are back thanks

pastel tartan
#

So, I submitted my bot a while back and the old bot name was โ€œChiakiโ€, it is now Aoi but still shows as Chiaki. If any chance could this change, possibly over time? Nevermind I refreshed the data and it seems to work fine!

sturdy swan
#

we'll see what the administrators say

nova sentinel
#

In the application, what's the "custom bot card background"?

grand ravine
nova sentinel
#

Can you send an example image?

#

is it like that thing?

prisma dawn
#

how do u use the comand for base radar

grand ravine
nova sentinel
#

ty!

worldly stream
#

hey , the vote role reward is not working ! any new update about the error ?

jolly bane
#

are you guys kiding me

#

my bot dose not spam

#

all these reasons are lies

#

i wait more that 6 weeks and i get this

#

@cyan flint

thorn vault
#

wait how long did it take for you to get a response after submission

jolly bane
#

i submited 2 times

#

first time a reviewer decliend my bot for having a dm commands then i resubmited it and this time i fix all errors and deleted all the none working commands and @cyan flint decliend it

#

and the reasons are lies

#

dude any here

#

?

cyan flint
#

- Reaching guild limit without verification

jolly bane
cyan flint
#

no, this is from your bots invite link

jolly bane
#

i am a bot reviewer too

#

in a website that has over 250 bots

cyan flint
#

you're not a bot reviewer here, you don't know our rules and guidelines. it's your responsibility to have your bot working and testable, not ours

jolly bane
#

?

cyan flint
#

its not our responsibility to reach out and tell you that we cant test your bot due to it not being verified

jolly bane
#

when there is a error with the bot normaly bot reviewer have to dm the owner to fix the error

#

you guys dont have a rule like that

cyan flint
#

Bot list rule 2
2. Must be online during review, public and invitable

#

emphasis on invitable

jolly bane
timber lark
cyan flint
#

get a 24/7 host MochaShrug

timber lark
#

Please read the pins, and don't be impatient.

jolly bane
jolly bane
#

seee

cyan flint
#

oh right sorry i read your message wrong nyzz_bear_giggle
anyway, its your responsibility to make sure we can invite the bot, not ours

jolly bane
trail osprey
#

#3

timber lark
# jolly bane my bot has 24/7 host

The reason your bot was declined was because It was not able to join their test server. How do you want the bot reviewers to test it? -- They have a huge list of bots to go thru, if they need to DM the bot owners every-time, trust me nobody would want to work here. Real pain in the ass and waste of time due to the large queue they have, increasing everyday

cyan flint
#

those are default in our decline reason, and it does say ''this could be due to any of the following''

trail osprey
#

'any of the reasons'

jolly bane
timber lark
#

^

cyan flint
#

our rules state clearly it has to be invitable, and yours wasnt

jolly bane
timber lark
#

This guy is a troll im out ๐Ÿ˜‚

cyan flint
#

do you.. think im lying to you?

trail osprey
jolly bane
cyan flint
tranquil island
#

nom, more like, correct

cyan flint
#

fr

timber lark
#

nah safe, he's lying right

cyan flint
#

i wouldnt gain anything from lying to you so like, i dont see why i would lol

tranquil island
#

@jolly bane Yes we have lots of bots to go through, and it would be rude for us to change the information in your application. The rules say we won't, and we won't

jolly bane
cyan flint
#

those are the ones we follow

tranquil island
#

We're not hiding the way to get your bot in

eager spade
#

do we have to state the proper permissions that our bot should have when you guys invite it for reviewing?

#

or do u just check to see if it passes ur rules

jolly bane
cyan flint
#

how many bots?

jolly bane
tranquil island
cyan flint
#

well it depends lol, theres no set number someone does in a day

tranquil island
#

Your bot should request on a need-be basis

eager spade
#

ohh alright

stuck kiln
#

fuck

cyan flint
#

anyways, is this still support related? if not we can move into #general @jolly bane

jolly bane
cyan flint
#

like i said, it depends

vernal zinc
#

i voted this bot but looks like i didn't

jolly bane
timber lark
tacit zodiac
vernal zinc
tacit zodiac
#

This may be an issue on the bots side with calculating when you can vote, you can only vote for the bot on our site every 12 hours

jolly bane
#

@cyan flint i resubmited and this time i will kick him out of a testing server

cyan flint
#

you should probably get it verified, incase someone invites it to another place

cyan flint
#

great ^^

jolly bane
#

but i have to wait 3 week to get it reviewed

valid arch
#

hello can you rewiev my bot

mint wadi
#

Got to wait ur turn g

crimson wyvern
#

Hey is it possible to transfer the ownership of my bot on top.gg

#

I lost my backup code and forgot my password

regal gull
#

hi i wanted to know if my bot is added to the test server or not ? and can i check this in the logs channel ?

plush vigil
#

u wont know

regal gull
plush vigil
#

?

regal gull
plush vigil
#

read this for approve/queue

honest eagle
#

A

ancient geode
#

Anyone here to help

#

?

#

I am trying to get DSL to create an invite link but it's not working

#

I even gave it admin and still didn't work

#

This is the second time I come here asking for help

#

and no answer

timber lark
#

Can you please be more specific?

#

What is DSL? --nvm im too dumb and tired ๐Ÿ˜‚

#

Create an invite link of what

limpid shadow
#

It's the bot

#

Of his server

timber lark
#

Right