#support
1 messages ยท Page 456 of 1
You need to write more
Be creative
Talk about ur bot
What does it do? How it does? Why use it? Etc
Hey, I want to edit the shared owners for my bot, somebody said to use Teams, but I can't find where that is. Could somebody point me in the right direction?
-team
How do I create a team?
- Log into top.gg
- Go to your profile
- Click "Edit Profile" to go to your Profile Edit Page
- Click the dropdown of your name on the left sidebar (seen in image)
- Click "Create A New Team"
- Fill in the required information and voila
๐
Thank you
Sorry, follow up question: After I create a team and invite people, I then add a bot under the "Projects" section, right? And that will change what is currently under the "Creators" header on my bot's info page, right?
Ah ok I think I figured it out
You have to use the "Transfer Ownership" button to transfer to a team right
Which currently isn't working
Hello, sorry but I have put on the top.gg website and I have put a bot whose name is
Gem โข gc-and they have not verified it is not a hurry so well I just say that.
Can you explain to me how or when is that going to happen?
@zinc oracle upto
-upto
@sturdy swan
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Ok sorry then and thanks for that ;)
yes
how do i configure this bot
Why Did My Bot Didn't Show Up?
@limpid fractal so what kind of permissions do i have to give it?
Nvm It Showed Up Now Sorry Bout That
Uhh its been close to 3 weeks any response
up to 3 weeks or more
If possible could a moderator let me know what position of the queue my bot is in?
I have been for a month now
4 now
Yeah it's been forever
?
its 4 weeks or more
well I said or more so eh it's alright
How do I know if my bot is approved?
also you havent been waiting even 3 weeks
dm from @hidden root and ping in #logs
we dont have tickets, this is the support channel
I just really want it to get approved because I will get to prove to people I can do things with my life
Yeah I know but I'm lazy so
I'm mean I could just code the verified bot tag but instead I'll let someone else do it
@limpid fractal my server is not showing up on Top.gg and the bot is in my server, do i need to give it any special permissions maybe? I'm confused
well that's just proving you're lazy but just wait the 4+ weeks and you'll either get allroved or denied
approved*
you need to wait, it can take a while to show up
Ah okay thank you
you cant code the verified bot tag on your bot lmao it's gave when you hit 75 servers and you verify either at 75 or 100 servers after you go through the verification process with discord
was a bot of yours denied? or is it about a different bot
You can code it by simply looking up the api for discord on google and then find the frame code a d just recode it with sample code from google
but that doesn't make it show up on discord though lmao I'm confused
also pretty sure if you have nsfw in your description they're allowed to deny
but they are also allowed to ask questions about it
you're allowed to have nsfw just not in your bot description
when did I deny them the right? I was explaining doesn't mean they're blocked from asking
it's a support channel might as well give them some support yeah?
Well I dont know I tried to get a bot verified a out 8 months ago and it had no NSFW hints in the description but it did have an NSFW command a d the reviewer denied it for some reason so
well then you might wanna ask them because that's interesting tbh
I did ask them I was just ignored
my bot has many nsfw commands you're just not allowed to talk about them in your bot description on the website
that's crazy you might wanna message again just to be sure they actually ignored you or not
I don't think they truly meant to ignore you maybe they was busy or something I'm not really sure about their reason
Ok
Man i really need that ping surprise that my bot has been approved so bad
The avatar image for my bot is broken, Is there anything I can do to fix it?
goddamit dsl
refresh data
or refresh your browser
You'r bot unfourtunately has COMPRESSION!
To Uncompress Bot Please Do Say
wut is this
i want someone to fact check for me
Is there any way to add my bot in this server?
no
total used free shared buff/cache available
Mem: 981Mi 356Mi 93Mi 0.0Ki 531Mi 463Mi
Swap: 0B 0B 0B
what does this mean? how much actual memory is left?
no no i am asking how much actual memory is left?
okk
Hey, i just come to website and i noticed my bot which i applied has gone and there's no message he got denied or something...???
thank you
i need help
sorry
how do i put my discord server in the list ?
lemme show
ok
did u login to top gg?
click this
yes
now see ur profile
oh ok
my detailed desc is gone :c
resolved?
thanks
lol, a non-staff did support
no problem
do u have a copy of it anywhere?
what does it say about ur server there?
Getting DM ads from johnny_english#0007
743110304711573644
@real laurel sorry I don't know if I should ping you for the dm ads thing
id + evidence please
I did
thanks
Np
Why Is My Bot Still Not Approved?
You have to wait 4 or more weeks :)
More like just over 3 weeks :)
Still much
But not 4 weeks
I got my first review for my bot and it showed up 5 stars.
When I tried to reply it didn't work and now it is showing that I got 2 reviews, 2.5 stars, but only one review is showing up. I guess it counted my reply as a review and it messed up with the stars
I am looking for a bot which can tell me on the welcome channel , where that member come from , how old its his account in order to protect myself from spammers , and where i can get it . i 've seen in on few servers
Known issue
dyno bot
thnx man
np
no, even the free one
is there anything we can do to help resolve all those issues ?
I want help like my bot have a top.gg link i want to make it custom like mrbot.xyz how can i i will be ready to buy domain infact i already have bought it
Devs need to fix it. Please wait until then.
ok, I only ask cause there are many known issues and here are many developers who could help
Yep. Also, Try to delete your review. It will be deleted if you do that.
But takes time.
I also faced the issue before. I didn't see my own review tbh. It showed after sometime
thnx, will check back later
That was only for certified bots which has been deprecated now
hi! i donโt know which links can accept one type of bot:-(
Wdym? Could you please elaborate?
hm, i donโt speak english so well, but i mean that one bot says that i have to but a valid link, to put a photo on it
That's a new feature that discord is planning to add soon, custom profile background.
And ^ lol
Hmm sorry
So how people using it by Script?
nobody's doing that
I just want to connect a domain with my bot link how can i
You can use a link shorter
How?
this is not related to top.gg, so we will have to move on, but there are loads, go find em out yourself (:
What.... Saiman says bot??
Not related to top.gg, we will have to move on from the bot I made
We can talk in #general (:
is it possible to remove these servers?
you don't understand... that's more than 3 pages of these fake servers
I wish they were removed because they are spam
and where do I report them?
Go info
And side of the screen there should be a little report button
red coloured
Click it and select the reason as Spam, describe
I know this but there is no other way?
Are you in any of those servers?
when I press the button it takes me back to the top.gg page and doesn't ask me what I'm reporting it for
no
Strange
Yea very
DSL should only show servers that you're in
search for "chill" and then go to page 3/4/5
Ohhh
Yeah
Login first
I have already done it but as soon as I press "report server" it takes me back to the main page of top.gg
Very strange
search for "chill" and then go to page 3/4/5
Ming sending me the server's ID? Or the name if you don't have the ID
jsut search โchillโ page 3-4-5
Oh interesting
795807674201145384 795807629749256202 795809496949325864 and more
there are full pages and pages
Seems like raided xD
Alright, thanks for the report
thanks to you
they are from page 3 to page 11
I say this because then there are real servers and those servers cannot have visibility if there is someone who spams first
Yeah I saw, reported it to a CM
is it illegal or against Discord ToS to create invite by the bot?
provided the fact that only bot owner can access that command
if it is through command I don't think but if it is through the use of clients, such as those for grabbing or raiding, then yes
Yes through command. And I have made it in such a way it wont show if its a private server (provided the create invite is disabled)
I am not sure if its allowed or not..and im having second thoughts on implementing it or not
how do i change the text color like this
Css
same
yeah but my bot is not approved
You have a lot of bots?
yeah
Ok
It takes 4 or more weeks atm :)
@light scroll how do i apply for bot reviewer role
close to 1 month
okay thanks.
Hey i want bid related help i bid $50 by mistake and my budget is $15 is there any way to cancel my bid
Ask in auctions-support :D
Ok thanks
Press refresh data on your bot page :)
alr done that
in the place of logo the top.gg ded sign appears
Perhaps its caching, maybe wait a few minutes?
i changed the logo yesterday....
Try pressing refresh data again?
kk ill keep doing that ty
Np
bot.options.compress=true
imagine meming in support
???
When my bot will be approved?
When it reaches the front of the queue
@quartz willow bro my bot result is not came yet 1 month is getting over
can I ask for help (from server owners)
servers are listed from the highest members to the lowest members in dsl
-ask2ask
@glass gorge
Don't ask to ask.
Just ask your question, it wastes time if you say "i need help" or "can someone help me?" instead of just saying what the problem is. Save your time and other people's time and just ask the question.
Please read https://dontasktoask.com/ for an explanation on why this is an issue.
don't ping a team member for this, and I don't see you ever submitting a bot to top.gg
@steady finchwhat is that?
if you need help, just ask the question
bruh i submitted with my another account Monster Gaming#6526 Sun bot check this
okay, the crown badge disappeared (afaik nothing was changed) so not sure why it disappeaed.
I know about having 2 roles, one with admin powers and one hoisted.
I double checked that, and it was fine
I KNOW!
I'm asking fellow owners tho
@steady finch wait i will ping you with that account
Ok i see, it hasnt been a month yet
i waited 1 month and 1 week
thiis question isnt related to top.gg
and got it
@glass gorge
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
@haughty rose @steady finch i am bot owner @haughty rose my secon acc i had apllied for Sun bot
but for than 3 weeks plz check that bot
It takes more than 3 weeks
Where is support ar?
bot checkers can`t skip bots
wait
hmm
please read pins
i am not saying to skip bot just saying to check my bot asap
ckecking other bots means skipping other ones
ok
click edit, fill required feilds, submit
yes by refreshing
how to see all review comments on your bot?
i can only see one whereas there are 4-5
@real laurel I have added my bot on top.gg website. It has been like 5-6 weeks but still, it hasn't been approved.
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Turn on beta mode.
did, Still only 1 is showing. It says 3 reviews but shows only one comment
Hi, what exactly to do in here?
You put your webhook url and a password, for more information you can check here https://docs.top.gg/resources/webhooks/
You can ask your questions about API in #topgg-api
thank u 
oops, wrong page. Let me fix the link
Where can I get the voters of my server?
I know I can get the last 1000 votes on a bot, but what about the servers?
I don't find that on the API
it's been 3 weeks
Hi guys, I have my bot's page that is completely buggy, I have 0 permissions on it and to write a message or post a message it works 1 time out of 20.
I still have two other bots and I have no problems with them. Do you have a way to reset my bot or check it?
-upto
@white chasm
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
id please
704133221230706748
-botcommands
Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.
I have no permission on the bot, it is displayed in the list of my bots on the Profile page, but when I go to the page, I have no Edit, Refresh Data or Delete Button
Is there any chat to see how do Vote Credits work?
Is it possible to add my bot on the server?
I'm not sure where to report this but there's a guy advertising on my dms 806577165932036106
The vote auto role.
I choose this one
but when someone votes my server at dsl, the bot doesn't give any role.
Check pins
Thanks
wich one ?
Reviews are being written but neither the writer nor the bot owner can seem them on the site
Vote webhooks on Top.gg/servers may not work
ใThis means vote roles assigned by @small lantern may not be given out/work.
if my bot goes offline after approval does it remain approved?
Thanks.
@cyan palm a idea ?
uh yeah, could you try to add /edit to the url manually to see if you can edit page
hey man who is the website admin?
;c
Someone higher up can't check my bot or I don't know anything else
Until someone reports it that your bot is offline
When my bot is verifed?
4 weeks or more.
Oh ok...
someone please ban this guy
Thanks for reporting
does anyone have owo server?
Veld
@limpid shadow Hey man, the review system on the bot page is bugging out bad, even in the beta. There are 6 reviews but its only displaying 3.
You mean owo support server?
and main server
You dont need to ping him for every issue.
Post issues on the github.
and main?
Thats is the main and support
its not every, this is my one and only issue, and I guess its easier to get support here
Pretty sure some reviews not being shown is a known issue. Which is why we have the github for tracking these issues.
How many time i need to wait to my server be verified?
There is no verification process on top.gg for servers
-pins
@bold light
Thanks
-pins
Only works for mods 
my bot not approval?
DONE
I told 4 weeks or more. Kabhi kabhar 1 month bhi ho sakta hein.
-atmods
Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.
Here are some examples of emergencies:
- Raids / Multiple members mass spamming.
- Severe disruption of Discord's ToS (NSFW content, etc)
- Anything that requires more than 2 moderators to handle.
Explain
I created a second account and voted with it then I voted with my real account and I was connected to my second account
faking votes with alt accs is not allowed right
How? 'Or' What
at least your bot doesn't have compression
vpn ?????????
Hello?
@tranquil yacht pls help
It's been almost two days since I registered my server in topgg
But even now When I search my server name or the tags I used while describing it My server isn't showing I asked some of my friends to search too still it's not showing
Also my old server which was hacked and I don't even know if it's deleted or not it still shows as my server and when I try to delete it it shows error 404
atMods pls uncompress
Also this server and my current server has same name does that have anything to do with this
how long does it take for reviews to be reviewed by mods if reported? been a month and almost 2 weeks I believe
Ohk thx

@steel bobcat
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
smh taf
ah yea not bot approval
@wet steeple Umm I checked the pins And I found a solution for the same problem for bots but nothing related to server so Is it not fixable?
There is no eta when reviews are getting reviewed by a mod, we've been busy
I already tried editing It still don't appear Even after I type the server name any way u can help?
See my old hacked server has the same name as my current server
And when I search my server name the old hacked one comes up
But my new active one is nowhere in the search result
Please help me
@wet steeple
Hmm
I see, well unfortunate, hope your work goes by without a hitch
Just reviews advertising or made by alts are unsettling and affecting 
Maybe reviews could be reported by users as well and that could speed things along, idk
You can flag the review if you'd like to
I read the entire thing only 2-3 Lines are related to servers rest all are abt bots
I already tried the one solution mentioned there but not working
I can't delete my server in top GG and make a new one cus I already has like 12 votes for my server
I thought getting more votes wud help but it didnt
If u have any solution other than the one in pinned msg pls tell me
Ok
Can someone help
How do I remove my server from top.gg
kick the bot from your server
this should remove it
and i think there's a delete button on the server's page
I configured my server on the top.gg site so that when someone votes on my server, they get a tag, but when someone votes, they don't get that tag.
What i need to do?
when i go to my servers in top gg its showing a server that im not in saying its my server?
If someones bot is using false tag is it like punishable or can it be reported somehow
i dont really need support, i just want to know why my bot doesnt have its pfp on the top.gg website
That is asking for support, but it's a valid support question ^_^.
Make sure you have a proper bot avatar in the discord developer portal (in the Bot page, not the Application page which isn't the avatar). Once you're sure, click "Refresh Data" in your creator control, on the top.gg bot page.
how long will it take for a bot to be tested
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
DM ads
Userid: 827585124283580446
-premium
-verifybot @sullen sparrow
@sullen sparrow
Hi! It seems like you are looking for information on how to get your bot verified.
Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.
If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.
We cannot provide support on how to get your bot verified.
where do i report someone here.
@long ferry I have a query
what is it
If we are going to claim our vote credit does we need to verify anything like top.gg team come in my server to verify the server??
no

@long ferry DSL says this, any idea on what can be done?
create an invite yourself
@long ferry is there any members requirement to claim?
no
What?
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donโt know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT โwithdrawโ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโt redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your botโs dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
yes I'm sure
is it a bug or something, I want to have a log to see how many people come in via dsl
if that error appears, the only way is to create one yourself
alright, another query! I've added the server, but it still doesn't show up when I search for the server on top.gg
read pins
I edited and tried adding again, it doesn't work : (
then it wont work
๐
it's mass dm and against discord tos
Hey! I applied for the bot reviewer role a few days back, haven't heard back yet. Does that mean it's a no?
They will contact you, when they think, that you are right for the position
btw, asking will make the chance lower lol
when application closes
Oh, alright
Why when I click delete on a review for my server nothing happens, tried on my phone and desktop
you can't delete reviews you didn't write
report them
and no more?
not at the moment
Report by flagging a comment?
yes
so it will take same time for rewieng bot?
That yes is for me?
yes
My bot has taken 26 days now and I have not received a response regarding adding it to the site!
Is this normal?
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Okay
its been like 2 weeks at this point anyone know when my bot might be looked over?
read above
why my bot waiting for approval about a month??
Read above
its 4 weeks now :">
still, read above
no i mean the message
yes, read above
last time i checked it was 2 weeks as i read it
... :T
:Y
you added it 14 days ago, not a month
.-.
xD
why this is dont verify?
you also deleted your bot, causing queue to reset
read the message above I sent
where
Flagging a comment doesnโt guarantee a deletion right, just hides the comment?
-upto
@nocturne wedge
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
if it violates our review guidelines, it gets deleted
if not, then not
Ight
ty for the report
np ๐, looks like multiple accounts are doing this here.
price you pay when you make a server full of developers lmao
Yeah I know I sent a report in
-credits
@sturdy swan
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donโt know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT โwithdrawโ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโt redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your botโs dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
OK thanks a lot also @zinc oracle I've already told my server isn't getting listed even though I have done everything correctly and apparently I can't do anything but wait.....But is there any way if I delete that server from ur site and add that server again then it wud show in the listing?
i dont think that would solve it.
you can try kicking @small lantern and readding it(effectedly removing the listing and readding it) but ive not seen that work
no
@final nimbus no ads
search is a complicated system, the bug is for many people it will take time for the dev team to fix.
What you can't fill up?
-help
@sturdy swan I can fill in 300 messages, but he won't accept it.
Do you mean the long description in your bot page?
yes
Do you remember what is the error?
Missing dio du
How cn i remove my bot from top.gg
I need remove my one bot
I do not know
Ask the authorities
I also cnt ask you sir I ask mod team
just click on delete button on your bot page
Bro I cnt see
Login first
That is approved bot
When can we claim credits
I'll run away
i cant vote for karuta vote idk whyyyy
Delete is the only option
OK i check
i need help
Doesn't help much @plain goblet
i cant vote for karuta vote
its been 24hrs or so
i dont get any dm whenever i do the vote thingy
and they say i already voted in 12hr
wheres the problem?
Abhi 14 din time hein. Anyways let's move to #general or #general-int
is css supported on server section?
hey if i delete my server will it automatically be taken off top.gg?
since i cant take it down from the website
You can't delete your server. Only way to remove it from the site is by kicking DSL bot from your server
so if i kick it, it will eventually be taken off the website?
because even wen i kicked the bot, it was still in the search
It takes time to update
ah ok
but eventually if i delete the server itself, it will be taken off?
hey i have one question about approving the bot: will it be approved if the description is written in Polish? or maybe I should include an English translation to my desc on approval request to be sure it will be approved?
????
there are servers listed on my profile that i havent been a part of for almost 2 years. how do i remove them?
did you already attempt to vote in the past 12 hours, just not get the reward from the bot?
I dont think you can.
so you voted, just didnt get the reward?
yeah
can someone please help me figure out my issue
ive had it for months and i just want it fixed
what issue?
brilliant. truly makes me wonder why they brought these servers without the tools to perform basic management on them though...
i've had my bot verified for maybe half a year now and it still can't join over 100 servers
it only shows for you, it doesnt really matter does it?
they are literally blamming it on top.gg and yall doing vice versa
hardly the point though
with both intents
karuta is the only bot that regularly doesnt give its reward. other bots on the list dont seem to have this issue.
I have reported some false reviews on my bot but still they are not removed or something didnt happened to them. When will action taken?
sounds like a discord issue.
this happened before?
i've contacted them twice about it and each time they "elevate" it and i havent gotten anything back
there is no set time limit.
we cant help with that, we are not discord.
Its been more than 1/2 months
yeah, only with karuta.
๐ฉ
ah ok
i just wanted to see if anyone can help me figure it out, is there really nothing i can do?
there is nothing anyone but discord can do.
since we are not discord, we have no say in that process.
iirc stripe got basically ddosed with verification data
also no, i just signed out and theyre still there
oh you are talking about people putting you as owner when you are not part of the server?
why are people able to do that
editing that is currently disabled for everyone(even us) during the implementation of teams.
the new teams system is an invite system which users will have to accept invites.
so i'll be able to take those servers which im not in off my profile when teams are done?
thats my understanding, yes.
Ayy lessgo my bot was approved 
when i add an id to a team it isnt working. its saying invited 0 members
Bot got quarantine or disabled maybe
when will my bot be published
thx
why would that be ?
No idea
you can check the bot on dev application page
-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Any idea of what the "certified bot" thing is gonna be transformed into?
ive checked it and nothing is wrong and there's no banners :/
I muted myself chill mods please xD
Go to https://top.gg/servers
Find servers you're interested in and meet new friends
Then go to add server
You'll need to add @small lantern to your server
okok
Then you're able to edit your server page :)
ty
what mienctaft?
anybody heree use repl
||i do||
||although I use a digitalocean instance for my production bots||
the bar's broken
Finally my bot approved thanks @vagrant wigeon
my bot is being reviewed
right now
well atleast i think
because it doesnt show up on my pf
it may have been declined then
hmm let me look
you realise that is against tos
is it
wait ikr
and will get you banned from discord entirely if you are snooping on servers
dont do it
๐คฆ
doesnt matter, users should use user accounts and bots should use bot accounts
ayo is Stargirl and Starman in theaters yet?
-support smh
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
nvm....
Then?
typically you would use webhooks to receive votes from servers, tho those are broken for now
Okay
and no there is not currently any api (therefore no api key) for servers
check pins, appears to be broken too
Hey i want to mention that my bor MORECMD is going to be offline for around 2 days
doesnt matter if your bot has already been approved
It isnt approved yet
well just hope we dont review it i guess
if it is offline when we try, it will be declined
Ok thx
I'm trying to set a banner for my profile, however, I get this error even tho the image is from imgur
report it on the github https://github.com/top-gg/issues
Alright
How do I delete my server from the website
kick @small lantern from your server
whenever I try it gives me an error message
That'll stop invites but will it remove the listing?
i believe it should stop the server from being publicly listed
also would you mind taking a screenshot of the error message you are getting?
bot still doesnt work so dissapointed
which bot
dsl
Okay after I deleted the bot it stoped showing up
nice
what isnt working
Ty
yes we established that, what about the bot?
hes broken lol
just doesnt react
and im asking when will the devs update him
cuz they promised itll be fixed and its been so long
can you ask a specific question which clarifies what exactly you want
Hello, The ticket tool has a ticket that cannot be deleted. I cannot change anything inside it or read its contents.
i cannot read your mind and figure out what it is you are asking
-wrongserver
@sturdy swan
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
ty
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Patience is virtue
Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.
H
P
O
Which killfeeds are available except for jeabers or laws any other new ones or better killfeeds for dayZ
Ouch
just installed the free game bot and can not get it to work
This is the wrong server, maybe try their bot support server
This is only for top,gg support
kk ty
Is gambling bot an official bot?
Np
I already solved this problem, how to proceed now?
resubmit and wait again
๐ญ
Can anyone here assist with a crypto watch bot. The token is $Stonks not listed on anything yet but was hoping to get a watch bot that follows the pancakeswap pricing
Looking for a live pricing either PancakeSwap or poocoin or one of those
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Would anyone perhaps know why my bot hasn't got a picture?
press refresh data on your bot page
-wrongserver
read above
thanks
how long does it take to look at the bot?
Around 1 month
oh, ok, thanks for answering
really? that's a lot of time lol. but is understandable cause u have lots of submissions
btw i just submitted my bot, so now i just have to wait lol
Any idea what Nicole's discord username is so I can DM regarding the denial of my bot?
Thanks!
is there how to add my bot here?
read pins
no
how do I get verified
@boreal mist I assume you are referring to getting your bot approved on Top.GG? You can register your bot on the website and then wait a couple of weeks for it to be reviewed!
No, I mean I can barely see any of the channels. How do I become a member
I guess you then mean getting the bot developer role? For that you need to have at least one approved bot on Top.GG. Though I think there should be a lot of channels for you available by default. Are there not?
the default channels everyone sees are
- #support
- #general
- #general-int
- #memes-and-media
- #development
- #topgg-api
- #site-translators
- #topgg-open-source
- #starboard
- #mod-logs
- #logs
- #commands
and some voice channels (and channels above support)
How long does it take for the bot page to show public after it's been approved?
@timber lark As far as I know it should be pretty instant. Are you having issues?
Issues, I don't know. Some of my users can see the page, but as soon as they click something it gives them a 404 error, (which is basically access forbidden)
Then, on my end it just randomly switches to -> "Bot unverified", to "Verified Bot page" and ect
Don't really care, I was just curious if it take some times to be stable
can anyone help me with the esmbot?
404 actually means not found. Maybe there is something going on that has to do with the server side cashing Top.GG does. Give it a couple of hours and check again.
Oh I see thank you.
Anyone know here what the bot is called that let's you throw things @ memebrs
Yeah, my bot page is still unverified although it got verified an hour ago. Is that normal? -- (Randomly switching from verified to unverified -> 403 Access forbidden for normal users)
I accidentally reviewed a bot with 0 stars and when I delete it it's still there. What do I do? I feel bad for dropping this bot's stars :(
Maybe it takes time to load
try reloading, may take a bit to update
So, I submitted my bot a while back and the old bot name was โChiakiโ, it is now Aoi but still shows as Chiaki. If any chance could this change, possibly over time? Nevermind I refreshed the data and it seems to work fine!
maybe you will have to send it again ๐
we'll see what the administrators say
In the application, what's the "custom bot card background"?
Idk how to explain, it's basically the background of the card shown in bots listing
how do u use the comand for base radar
Exactly that
ty!
hey , the vote role reward is not working ! any new update about the error ?
are you guys kiding me
v
my bot dose not spam
all these reasons are lies
i wait more that 6 weeks and i get this
@cyan flint
wait how long did it take for you to get a response after submission
i submited 2 times
first time a reviewer decliend my bot for having a dm commands then i resubmited it and this time i fix all errors and deleted all the none working commands and @cyan flint decliend it
and the reasons are lies
dude any here
?
dude is this from the top.gg website
no, this is from your bots invite link
then why did you decline it u should have dmed me
i am a bot reviewer too
in a website that has over 250 bots
you're not a bot reviewer here, you don't know our rules and guidelines. it's your responsibility to have your bot working and testable, not ours
?
its not our responsibility to reach out and tell you that we cant test your bot due to it not being verified
when there is a error with the bot normaly bot reviewer have to dm the owner to fix the error
you guys dont have a rule like that
Bot list rule 2
2. Must be online during review, public and invitable
emphasis on invitable
dude how can i be online becuase you guys review my bot at night
He means the bot.
get a 24/7 host 
Please read the pins, and don't be impatient.
my bot has 24/7 host
oh right sorry i read your message wrong 
anyway, its your responsibility to make sure we can invite the bot, not ours
then why did you add lies to the reason
The reason your bot was declined was because It was not able to join their test server. How do you want the bot reviewers to test it? -- They have a huge list of bots to go thru, if they need to DM the bot owners every-time, trust me nobody would want to work here. Real pain in the ass and waste of time due to the large queue they have, increasing everyday
those are default in our decline reason, and it does say ''this could be due to any of the following''
'any of the reasons'
why didnt they dm me and told me they cant add my bot ? this is simple rule of every bot reviewer in discord
not here 
^
our rules state clearly it has to be invitable, and yours wasnt
@tranquil island is this true
This guy is a troll im out ๐
do you.. think im lying to you?

kinda and i am super angery

nom, more like, correct
fr
nah safe, he's lying right
i wouldnt gain anything from lying to you so like, i dont see why i would lol
@jolly bane Yes we have lots of bots to go through, and it would be rude for us to change the information in your application. The rules say we won't, and we won't
how could i know that man dose it mean every time you find 1 bug u just decline it i should be in #502193464054644737
We're not hiding the way to get your bot in
do we have to state the proper permissions that our bot should have when you guys invite it for reviewing?
or do u just check to see if it passes ur rules
how many dose 1 bot reviewer review per day ?
how many bots?
i am asking you how many
if your bot asks for permissions we then take a look from there and provide what is needed
well it depends lol, theres no set number someone does in a day
Your bot should request on a need-be basis
ohh alright
fuck
dude i am asking how many you review per day
like i said, it depends
i voted this bot but looks like i didn't
Might take a few seconds, did you go back to the page and see if it added a vote? -- Are you the bot owner? Can you see if you voted via a webhook or a command?
You've voted in the last 12 hours, you're only able to vote for a bot once every 12 hours so you need to wait
I voted two bots at the same time but this still 'ready'
This may be an issue on the bots side with calculating when you can vote, you can only vote for the bot on our site every 12 hours
@cyan flint i resubmited and this time i will kick him out of a testing server
you should probably get it verified, incase someone invites it to another place
i will
great ^^
hello can you rewiev my bot
Got to wait ur turn g
Hey is it possible to transfer the ownership of my bot on top.gg
I lost my backup code and forgot my password
hi i wanted to know if my bot is added to the test server or not ? and can i check this in the logs channel ?
u wont know
bruh sad
?
nothing
read this for approve/queue
Anyone here to help
?
I am trying to get DSL to create an invite link but it's not working
I even gave it admin and still didn't work
This is the second time I come here asking for help
and no answer
Can you please be more specific?
What is DSL? --nvm im too dumb and tired ๐
Create an invite link of what
Right




Vote webhooks on




