support

[tacit zodiac]

What do you need help with

[sturdy swan]

sorry

what is this prb

[tacit zodiac]

You need to manually put in your servers invite URL

[sturdy swan]

ooh

okh

[final salmon]

hi

[sturdy swan]

After

[final salmon]

if i'm login to my account, why email its required ?

[sturdy swan]

bruh now this prb

[tacit zodiac]

You need to put it in manually

@final salmon #site-status message

[sturdy swan]

in words

[tacit zodiac]

In the server invite section you need to get your server invite and put it there yourself

[final salmon]

ok, why my bot not have an logo

[tacit zodiac]

Click refresh data

[errant garnet]

hello

[sturdy swan]

Hii

[final salmon]

thxxxx

[dry yacht]

okay so the thing i use kinda sucks to keep my bot online so im moving it HOWEVER its not moving servers, its not going offline, i use github desktop, heroku to host it, im trying to move servers and if i do i have more acces, im gonna use uptime robot with repl.it BUT i want the bot to still be on top.gg cause i dont want to wait again, because then i will have to re-sign up the bot, can someone help me with this problem

---

Here is some proof if u need it

[real laurel]

#development

quick answer: just get a host

long answer: go ask in #development

[sturdy swan]

Hey

Ping?

[dire pike]

I already filled the form to verify bot for more than 100 servers and it's been like 5 weeks. When will I get verified? And is there any chance I will get rejected and is there any way to speed up the process?

How long does it usually take for bot to get verified?

[dire pike]

And will I get email if I get rejected and reason for it?

[real laurel]

ask discord

not us

[scenic bison]

https://discord.gg/discord-developers

[honest dagger]

5 business day turnaround

[dire pike]

It's already been 5 weeks

[dry yacht]

1-6 months

[real laurel]

again, ask discord, not top.gg

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord

[dire pike]

Ohhhh that's long. Thank you for answering though

[dry yacht]

np,, mine took 3 months

pretty long

but its a big website

[sturdy swan]

wow thats very long

[dire pike]

Is there any chance I get rejected?

[dry yacht]

ik

[real laurel]

let's keep this channel on topic please

[dry yacht]

yes

[real laurel]

only warning

[dire pike]

Sorry.

[cyan haven]

Hello mods can you please tell me its 3 weeks gone of i upload my bot bt till now i can not get any approval or deny can u please tell me how much more time it will take🙁

[real laurel]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[real laurel]

also it's only been 5 days

[cyan haven]

Okie

[sturdy swan]

-notdiscord

-notdiscord

/notdiscord

[ashen shale]

i need help.

hello?

[mortal wing]

Helo

[ashen shale]

do you know who i can get my bot on top.gg?

[mortal wing]

What

[hoary spire]

Thanks for approval

[ashen shale]

how do i get my bot on top.gg?

[mortal wing]

Oh

[ashen shale]

yea

[mortal wing]

I have to go on pc hold on

[ashen shale]

ok

[mortal wing]

https://top.gg/bot/new

[ashen shale]

Thanks

also 1 more thing

@mortal wing 1 more thing

[mortal wing]

hello

[ashen shale]

how do i

when it says custom card background what does that mean and how do i do it?

?

????

bad customer support

[viral pawn]

eh so i can't edit my server

it's showing 403 forbidden

since 2-3 days

[ashen shale]

bruhhhh

where is this guy

[light scroll]

I think you have to use imgur for that 😄

[sturdy swan]

Can someone check and tell for how long has my bot been in the queue

[ashen shale]

how

[high grail]

just search yourself

[sturdy swan]

Askimg mods not u.

Hi, I added a bot today if it is checked

Ook

-upto

[ashen shale]

do

how?

[sturdy swan]

[ashen shale]

what the.

[sturdy swan]

It can take upto 3 weeks I read somewhere in here

[ashen shale]

dang

[floral pagoda]

[sturdy swan]

E

[sturdy swan]

@real laurel My bot got rejected because it was offline during testing (Sicko) and I am sorry about that I was in school and didn't notice it was offline do you mind testing it? I will make sure it's online. (And you were the one that rejected it just so you know)

[viral pawn]

@sturdy swan

Any dev here ?

[sturdy swan]

Do i look like a dev?

[viral pawn]

I mean u got the role tho

[sturdy swan]

huh?

I got dev role

thats a bot dev

not topmgg dev

._.

[raven plover]

Hi

[high grail]

Is it okay to have permissions="8192" so -> manage messages in the invite?
In #502193464054644737 it says it will be tested with permissions="0", but then my core functionality would be impacted, am I just worrying for nothing or will this impact my chances of approvement?

[long ferry]

We don't mind what you have in your invites, your bot has to work without these permissions unles they're mandatory. Deleting reactions after clicking on an reaction is unnecessary or something like deleting the command from the user after using it

If your bot does not work without it in these examples above, it will get declined

[covert stratus]

My name and pfp still didn't update on the top.gg profile page

It has been 40 hours since change

[long ferry]

Press refresh data on your bot page

[covert stratus]

Ok

[high grail]

Ok, I will try and find a way

[covert stratus]

Still no

Now the votes dropped by 2 after refreshing

:/

[long ferry]

You didn't update it correctly then, as the refresh data button on your bot page refetches your avatar

[long ferry]

caching

[covert stratus]

Ok

Finally

I refreshed 6 times

Now good

[high storm]

hey can I get some support for the website here or where should i look?

[limpid fractal]

support for what exactly

[high storm]

we have a question on top.gg page of our bot but we are unable to answer

its just not posting and after some tries, it posts a new comment as our private user opposite to an answer on the bot account

[limpid fractal]

so...reviews?

[high storm]

i guess

yeah right

[limpid fractal]

and do you mean you are trying to reply to a review?

[high storm]

Yeah I'm trying to reply to a review

But it just doesn't work as soon as I refresh the reply is gone

And sometimes it posted as a new review posted by my private account

[rain raptor]

Hi, I updated my bot's name and pfp, how could I update it also on top.gg?

I did, the changes occured on the bot 10 days ago

[tawdry falcon]

Hello, Why don't the community managers answer me by private messages?

[hidden crescent]

One thing I have waited more than 3 weeks when my bot will approved?

[sturdy swan]

Maybe they are busy

[hidden crescent]

Sorry I I thought I had uploaded it three weeks ago

[hardy cloud]

How do I apply for publishing a bot

[tawdry falcon]

no

[sturdy swan]

Then?

[hardy cloud]

Thnx

[tawdry falcon]

I did not abuse or spam

[sturdy swan]

Wdym?

[hardy cloud]

This occurred when I signed in

[sturdy swan]

Yeah what's the reason before dming them @tawdry falcon

[sturdy swan]

Is it safari?

[hardy cloud]

Yh

[tawdry falcon]

A bug I have on the site for about 3 months

[sturdy swan]

Don't use safari

[hardy cloud]

Ok

[sturdy swan]

They will fix all the bugs soon

[tawdry falcon]

It's really been 3 months and no one is fixing it

[sturdy swan]

What's that bug?

[tawdry falcon]

I can't and don't have the button to edit my bot

[sturdy swan]

Did you logged in?

[tawdry falcon]

Yeah

[long ferry]

That's a different issue, it happened 2-3 days ago

Just be patient

[tawdry falcon]

It's been 3 months ..

patient patient all my friends don't have the bug and it's been 3 months I can't edit anything from my bot

I can't do anything

[long ferry]

The issue you're facing is new

[tawdry falcon]

No 3 months already

it is not in a team it is my bot

[sturdy swan]

When Will my bot be checked

[long ferry]

the team is trying to focus on other issues aswell, read pins

[tawdry falcon]

me ?

3 months that I can't do anything and it's not serious

[sturdy swan]

When will my bot be approved

[tawdry falcon]

and then, it's normal that I can't post or reply to messages on my bot page

Yeahhh

I'm logged

[cyan flint]

-upto

[wild stone]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[tawdry falcon]

i'mmmmm loogin

[cedar mulch]

loogin

[tawdry falcon]

I'm logged

already tried dozens of times

I even changed my browser

and already

Yeah i have

and i don't have permission

[sturdy swan]

hello does anyone have any idea: Captcha#0176 need help

[warm ice]

Hi, is there an endpoint to post votes instead of using the website ?

[tawdry falcon]

@wet steeple after checking when I edit a message the loading bar takes 30 seconds and then when I look at the request there is a 504 error

are you sure there is not a problem with my bot because even on the phone I have the problem

[high storm]

same problem with replying btw

[tawdry falcon]

a known problem?

[high storm]

idk its the problem i adressed earlier in this channel

would really love a solution

[tawdry falcon]

I've been doing this for at least 3 months

[high storm]

oof

[tawdry falcon]

3 months, yes

[long ferry]

read pins once again

We just ask you to be patient while the team is trying to focus on issues that are more important than others

[tawdry falcon]

[glass gorge]

it's been months, when do auto-role giving is gonna be fixed? (upvoter)

[woven karma]

Is the re-design now live for everyone? The beta switch is gone.

mb it was moved into the settings

[drifting imp]

I'm pretty sure this is a dumb question but I'm trying to submit a server and was wondering what is exactly meant by server website URL?

[dapper trench]

Hello, how much time does it take for the bot page to appear on the website? Usually its 1-2 hours but its been around 3 hours, I still can't see my bot

[fathom fox]

I am getting this error but I did provide a token

[zinc oracle]

#topgg-api

[light scroll]

If your server has a website then put its url there

[drifting imp]

Thanks!

[hollow elm]

hi support, When my bot accepted in top.gg ?
My Bot ID : 820919964600893462

[light scroll]

3 or more weeks :D

[scarlet stirrup]

Panda from french hardware Pog

[tawdry falcon]

🙂

[thorn spear]

who here can add bots

if you can can you please add a course hero bot please

i have the id

[long ferry]

We sometimes do polls to add bots here, keep an eye out on #announcements incase there's another one

[thorn spear]

i need it right now though seriously this is for a major assignment

[long ferry]

You'll need to invite it to your own server then

-invitebot

[wild stone]

It seems like you want to invite a bot to your server In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.

Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.

[limber vortex]

rpg patreon

[fierce marsh]

sheesh

[leaden gulch]

this keeps popping up and idk what to do. ive given the bot admin perms and it still isnt working

HELP IM LOSING MY MIND

[zinc ore]

Alternatively you can just copy an existing invite and slap it in the text box above.

[leaden gulch]

ik ik but i have an invite tracker and i wanna see how many people are joining through dsl

[long ferry]

you'll have to use a custom invite in this case

[leaden gulch]

why does it only work in certain servers then?cuz its in 4 servers and works fine

[long ferry]

it works on some servers and some not

if you really need to be able to differentiate dsl from other invites, just create another account and create an invite there

[leaden gulch]

oh ok yeah ill make an invite on my alt then

[sick gorge]

Hi. I replied to a review today, its now showing the response as a review with 0 stars and I can't delete it. Can u fix it?

[round brook]

سلام

[nocturne sequoia]

can users edit their reviews?

[twin terrace]

Hi, so, I am making a bot, that is probably useless, but its basically where if you send a letter, it responds with the next letter in the English alphabet. What would I do for the prefix if I would want to put it on the top.gg bot list?

[zinc oracle]

whatever you want

[twin terrace]

ok

[zinc oracle]

it needs to be explained in the description however(or some way for users to know what to do)

[twin terrace]

Okay, that makes sense 👍

[fair nexus]

i reported a review by mistake (misclick smh), is there a way i can undo that?

[limpid fractal]

no, you just need to wait for a mod to review it

[scarlet compass]

hi

[sturdy swan]

@real laurel My bot got rejected because it was offline during testing (Sicko) and I am sorry about that I was in school and didn't notice it was offline do you mind testing it? I will make sure it's online. (And you were the one that rejected it just so you know)

[zinc oracle]

also, dm them. your message will get lost here

[inland linden]

hey my bot was approved but it's not appearing in top.gg search

it did appear a few days ago but now it's gone

[untold musk]

known issue, check pins for possible but not guaranteed solution

[inland linden]

okay

ohhh found the issue

thanks tho

[sturdy swan]

Hi, I don't know where to put this, but I'll put it here in case. This can be removed if this isn't an appropriate place to ask. I made a server (not necessarily a bot, sorry) and it has like 40 bots in it. I made the server specifically to share these bots and allow people a further reach if they want to test the bots, add them to their servers, etc... Is this even allowed or should I not do this (like is it thievery, against Discord's tos or something)? (if i need to be a little more specific, I can be) (please ping me if there's a response)

[keen roost]

I am adding the Dyno bot to my server. Wondering if I need to have all the permissions it has selected enabled or if I can just enable a few necessary ones.

Some of the permissions seems unnecessary which is why I ask. Furthermore, the disclaimer at the bottom of the page says the app cannot read or send messages but that permission is enabled by default.

[limpid fractal]

not the support channel to ask

they got their own server

[keen roost]

Ah... where should I ask?

[limpid fractal]

ahem

[inland linden]

i think it means it cant read your dms

[keen roost]

I landed here from the bot website

Do you have their Discord server link

[limpid fractal]

https://media.discordapp.net/attachments/396848636081733632/832638540776079400/luca.png?width=1371&height=676

[keen roost]

Just found it. Thanks!

Sorry to bother you here

[long ferry]

Isn't against tos, no

[sturdy swan]

Awesome, thank you for the reply!

Are role assignments upon voting broken at the moment?

So I am trying to put two of the other owners of my bot in but I don't see the option (I saw it a long time ago on top.gg)

[long ferry]

Read pins

[long ferry]

Move your bot to a team

[sturdy swan]

how do you do that?

[sturdy swan]

I read the pin. It won't work on my server, but it works on one big server that I'm in. Is it random, or do you prioritize servers who pay for your services, just curious.

is this it

[amber marsh]

when will my bot be available for voting

?

[sturdy swan]

when it is verified by a verifier

[amber marsh]

its been a couple of weeks since i uploaded the bot

[sturdy swan]

it could take months

[long ferry]

No we do not, they're very likely using webhooks as an alternative

[sturdy swan]

you would know if you get pinged saying it is accepted

[amber marsh]

ok'

ty

[sturdy swan]

np

[rare rune]

If I were to write a bots code on GitHub, will it load the bot or no?

[sturdy swan]

Would you be able to tell me more on how to use, or make a webhook for voting? Or are you not allowed to do that? lol

[long ferry]

https://docs.top.gg

[sturdy swan]

thanks

[gloomy shell]

-atmods

[wild stone]

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

• Raids / Multiple members mass spamming.
• Severe disruption of Discord's ToS (NSFW content, etc)
• Anything that requires more than 2 moderators to handle.

[gloomy shell]

in your dms? block them.

[long ferry]

atmods

[random thicket]

sorry

[random thicket]

yeah but you could ban them so they couldnt affect anyone more, its about a crypto catfish

user is called Melinda chris

[long ferry]

Send proof in here, then block them

[ancient temple]

so im trying to edit my bots info and its not saving yes i have been pressing Save

oh

[floral pagoda]

I guess this is not the right place to report a user. Private messages are covered by data protection and may only be taken into account in the case of advertising

[jolly salmon]

whats the average time to wait to get verifyed? im corious

[floral pagoda]

3 weeks

You can check the pins for more information

[jolly salmon]

oka thanks

[viral junco]

Whenever I go to vote for a bot (specifically Karuta) if the ad comes up I’m usually unable to vote due to the website freezing or crashing. I’ve tried multiple browsers like people have suggested but I can’t seem to fix it, and I’m trying to get my monthly’s from now on. Is there a way to fix this, or something I can do to make it so I’ll be able to vote without it crashing? Tysm ^^
(Also im sorry if this is in the wrong channel, not sure where to put it).

[zinc oracle]

its crashing?
I've not heard this before, whats crashing? crashes typically give an error, do you remember what the error was?

[viral junco]

Basically the website is freezing, reloading; it’s said multiple times “an error has occurred at [insert website name]” I phrased it as crashing because I didn’t really have another word for it, sorry for the confusion ^^

[long ferry]

You're not using a different browser then, try chrome as that error sounds like safari, which is known to cause issues

Not "Google" as a "browser", just Chrome

[sturdy swan]

a

how

ok

hey, i submitted my bot 1 month ago and nothing...

[little plover]

gg

[sturdy swan]

I edited, no submit

Ok

[sturdy swan]

I have many servers dude but the also also I have ownerships on my server

@wet steeple

[late rover]

why wont the description update?

[zinc oracle]

looks like the description is too short

300 characters minimum

[late rover]

how do I embed the website then

[sturdy swan]

Pls @zinc oracle

[late rover]

just add a long html comment?

@zinc oracle

wait, i got it

nvm

[zinc oracle]

just select product

[sturdy swan]

After selecting the things there was asked i said and now what to do ?

[zinc oracle]

its an application, you must wait for it to be approved

[sturdy swan]

Ok

[rocky wasp]

!verify

[broken vigil]

So I've been waiting for 4 months for my bot to get approved and I do not know what to do?

[long ferry]

You submitted your bot during site issues, which caused it to not be in queue

Resubmit it

[limpid fractal]

oh rip

[broken vigil]

oh k

[mortal minnow]

I can't seem to vote on any reviews, bots, or replies to reviews on my bots

trying to reply shows this forever

voting seems to work, but the vote is going on reload

and bot votes just don't seem to update on the page

[harsh quiver]

Has server status been off all day?

[barren drum]

is the bot down?

[harsh quiver]

Yeah

[barren drum]

ight that's a relief, I thought I was doing something wrong

[harsh quiver]

I added it to my server hours ago

I thought the same for a moment

[sturdy swan]

what can I do with vote credits?

-credits

welp

[long ferry]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[barren drum]

i'll give the bot like an hour

[long ferry]

mods only

[sturdy swan]

oh ok ty

[long ferry]

what bot

[sturdy swan]

so how do i use them

[long ferry]

see above

[sturdy swan]

like where do i bid?

[barren drum]

oh Tupper

[long ferry]

-wrongserver

[wild stone]

@barren drum

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

[barren drum]

oh shit sorry

[weak forge]

-wrongserver

[long ferry]

read above

[weak forge]

@long ferry please chack my bot approved oe not

ITs over 3weeks

@wet steeple ok

[sinful harbor]

Why my server not see in the search?

[spare fox]

Known issue

Check pins

[sinful harbor]

In the web page?

[spare fox]

#support message

There

[long ferry]

-upto

[wild stone]

@weak forge

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[weak forge]

Opening discord?

[long ferry]

read the message linked to the "here"

[weak forge]

Ok

[jade portal]

I can't edit my bot because "I don't have bots", any way to delete it from the site to resend?

[zinc oracle]

⚠️ APPROVAL RELATED QUESTIONS (updated: March 4th, 2023)

❗ REMINDER: For questions, ping 1 or 2 (online) mods and be PATIENT.

❗HOW LONG ARE BOT APPROVALS?

Up to 2 WEEKS OR MORE. This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame. Read more: https://i.imgur.com/5FsJwkZ.png

❓ I HAVE FIXED ISSUE(S) ON MY BOT'S DECLINE, DO I HAVE TO WAIT AGAIN?

YES. Please resubmit your bot here and be patient: https://top.gg/newbot. If you have any question or concerns about your decline, DM the reviewer who declined your bot directly. Search your bot's ID in #mod-logs to find the reviewer : https://i.imgur.com/4Ulu5QH.png

❓ CAN REVIEWERS CHECK MY BOT IF I ASK FOR?

NO. Being impatient, repeatedly complaining about queue can result in a mute or ban from submitting bots. Reviewers have their own lives and we already do our best to review bots as fast as possible. Thanks for your patience.

❗MY BOT IS APPROVED, WHY ISN'T IT ADDED ON THIS SERVER?

Since September 19th 2020, we stopped inviting bots passing the approval process due to an upcoming Discord limitation. We have decided to add a selected amount of bots each month, selected with monthly polls by the community. Read more: https://i.imgur.com/JNA5XKS.png

[sturdy swan]

rip xiuh's message

bruh my change nickname

[steady depot]

How to I set up the bot?

[sturdy swan]

@long ferry -wrongserver much

[long ferry]

-wrongserver @steady depot

[wild stone]

@steady depot

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

[steady depot]

Ah thank you

[sturdy swan]

Your bot is waiting for approval!

[long ferry]

Hey hey @celest tulip could you please enable your dms? I'm trying to contact you regarding your bot Kokichi (@quick wharf)

[quasi iron]

uh i cant vote for bots like the vote option is coming but when i click on it nothing happens its happening in all bots pls help

[sturdy swan]

I got a suggestion

[quasi iron]

yes

?

[sturdy swan]

For premium,users can use infinite time to keep their bot online!

[quasi iron]

but thats not my problem my problem is i cant vote fr bots

[sturdy swan]

For non premium users,they gonna do a verification process

[quasi iron]

but when i click on vote button nothing is happening

😢

[sturdy swan]

@quasi iron well! Idk about it

[quasi iron]

k

[sturdy swan]

Note: the infinite online thing can be turned on and off

[mental minnow]

How to get it?

[sturdy swan]

@mental minnow which one

[gloomy shell]

this is top.gg support not badge support

[sturdy swan]

So it takes 3 weeks now?

[mental minnow]

First one

[sturdy swan]

@mental minnow idk

You have to earn it

[mental minnow]

Give example

[sturdy swan]

Idk

You have to take some test

And prove to discord you are a mod

[mental minnow]

Where?

Yes iam a good mod

I have SS

[sturdy swan]

https://survey.alchemer.com/s3/6323420/Discord-Moderator-Academy-Exam

[mental minnow]

Thank you , How many questions

[sturdy swan]

I have never sat for the test

So ... Idk

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[mental minnow]

sorry didnt see

[scarlet compass]

hello, I have a problem; my bot is named "zefon"on top GG (the old name of my bot.) but I want to name it iwi (new name) but there isn't a parameter for name of bot ....

[long ferry]

press refresh data on your bot page

[scarlet compass]

thxxxxxx

[river python]

Hi

[half minnow]

How do I use nebula bot?? Like the 8ball command or the penis command??

[remote kraken]

pls 8ball am I weird

Nah nvm

That's a different bot

[honest seal]

do servers get 1 $ per 1000 votes?

[remote kraken]

Nah I was right

[long ferry]

-wrongserver

[wild stone]

@half minnow

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

yes

for auctions

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[honest seal]

Bots and servers both?

[long ferry]

yes

[sturdy swan]

When Will My Bot Will Get Approved

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

Ok

In Which List I Am In Queqe

Can I Know

Plz

[sour panther]

Can i add a bot that uses a slash command. Not a prefix?

There's only a spot for prefix though

I tried this a few months ago and was rejected

[long ferry]

you can add bots that are slash command based, as long as it is mentioned on your bot page that your bot uses these

[sour panther]

Hmm OK i'll give it another go then. thanks.

[sour aurora]

como posso saber se meu Bot foi aprovado?

How can I know if my Bot has been approved?

[long ferry]

you get a dm from @hidden root

[sour aurora]

I understand, and does it take a while?

[noble dagger]

The command (!calc) doesn't crash my bot. Should I still need to remove this? its working perfectly.

[long ferry]

dm the reviewer

[noble dagger]

no I just asked my bot still in approval

can I dm a reviewer about it?

[long ferry]

if your calc command can't be used to crash, you should be fine

[noble dagger]

okay ty

[sturdy swan]

its three weeks

no reponse bout my bot

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[long ferry]

also, not 3 weeks

[noble dagger]

How can I know if my bot Approved or Declined

[long ferry]

you get a dm from @hidden root

[noble dagger]

okay

[red scroll]

When will my bot be accepted??

I am little bored its taking too much weeks

[spare fox]

3+ weeks

[red scroll]

Its about to be a month

Wait lemme check how much time has been

What its been 1 week toooo long

Aaahhh

I posted it on 24may now its 4june

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[red scroll]

10days

[sturdy swan]

It is taking 1 month to approve my bot

Ugh

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[long ferry]

still not a month

[sturdy swan]

Rip my bot

Rip uptime robot

[hexed nimbus]

me: building slash commands handler in js and seeing errors that i did not even imagine

[sturdy swan]

the server is down

but the bots are online

Yae

My bot goes offline in minutes lol

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

oh

[uncut acorn]

How do I use the bot? There is no listed prefix on the bot nothing was mentioned when I downloaded it

[long ferry]

-wrongserver @uncut acorn

[wild stone]

@uncut acorn

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

[uncut acorn]

It’s the bot I downloaded from your page when I added my server to your list..???

The one I had to get in order to do voting???

It’s the dsl bot

@long ferry

[long ferry]

it doesn't have any commands

[uncut acorn]

So how do I get the announcement on my page to have people vote?

[fair mulch]

@long ferry in my server, i have like 107 votes but still didnt got 15$ credits

[long ferry]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[cosmic walrus]

How o i get unbanned from pokemeow server

?

[light scroll]

Wrong server 😄

[uncut acorn]

Ok then on the top.gg website I have added my server so how do I go about getting the announcement to post to my server?

[long ferry]

? Don't understand what you mean with post announcement

The bot is only for stats and the invite, it doesn't make announcements

[uncut acorn]

Then what is the announcement on your website when I am logged in? And what’s the invite option supposed to do because this is the only outcome I am able to receive

[long ferry]

That's announcements on your server page, not in your server

And you'll have to create an invite yourself if that doesn't work

[uncut acorn]

How is it supposed to work because I checked the box and selected the role and hit submit and this is the message I received as well as now it says that there are no roles available to apply…

[long ferry]

You'll have to create one yourself in this case

Also, reward roles are having issues aswell, read pins

[gleaming void]

Requirements of getting our bot verified is 76 servers and ?

[long ferry]

-verifybot

[wild stone]

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

[sturdy swan]

I have a major report

That there is a bot called Discord Nitro Selling#8918 that is scamming everyone

@limpid shadow

[long ferry]

-notdiscord

[wild stone]

@sturdy swan

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord

[prisma stirrup]

I am waiting for my bot to be verified from May 12th

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[prisma stirrup]

So, the queue is like 4 weeks?

[long ferry]

3 weeks or longer

[jade turtle]

when will my bot be checked?

[limpid shadow]

-upto

oh yea

i can't

[jade turtle]

ok

[warm ice]

Help please. I have added my server at top.gg but cannot find it when I am searching for it.

name: HCR2 SoulisBot Support Server
link: https://top.gg/servers/841153714948538380

In the image below you can see that I have filled all required fields

[limpid shadow]

Hi, this is a bug at the moment

[warm ice]

oh, ok. thnx for the quick reply. Is there anything we do to help fixing some of the bugs ?

[limpid shadow]

Not at the moment

In case it is fixed I would recommend updating your server info

[warm ice]

You mean just edit and press on "Update" ?

[limpid shadow]

yes

[warm ice]

good, thnx again

[ripe tundra]

if the logo of the bot do not want to update, what can I do? on the site top.gg

[mint schooner]

click "refresh data"

[ripe tundra]

i refresh 2 days XD

@mint schoonerohhhh

now the bot have the new photo

thanks, but i do this 2 days and nothing changed

[sturdy swan]

what if i added a bot but i wanna update like the information of it?

[sturdy swan]

You can do that

[sturdy swan]

how?

[sturdy swan]

There will be a edit button.

With that you can edit the bot

oh ok thank you

off topic

and not related with top.gg

[oblique edge]

hey guys

Can someone help me, I have a problem with Discord

[sturdy swan]

Then your problem is not related to top.gg

[uncut notch]

“You will be able to vote after this ad.”….. yet no ad appears

[zinc badge]

Hello, I meet 2 worries with top.gg, I hope you can help me :)
1- I have registered multiple server on the site but they do not appear when you tap their name in the search bar.
2- At the votes, I can not configure the reward role (which is, however, more hight than the desired reward role) or the Webhooock (I join the error message.
Thank's a lot :)

[drifting stratus]

I tried replying to this review and it turned into its own review https://top.gg/bot/699844962057060393

And this is my own bot, I shouldn’t be able to review it

And it won’t let me delete the glitched review

[sturdy swan]

I assume it's safari?

[uncut notch]

yes

[sturdy swan]

Don't use safari

[oblique edge]

Yes my friend

[sharp narwhal]

Known issue

[drifting stratus]

Ok, is there a way to delete the glitched review cuz it didn’t work when I tried

And it’s bringing down my rating

[sharp narwhal]

You can try reporting it for a mod to remove

[drifting stratus]

Wait, now it’s not there but it’s still affecting my rating

[sturdy swan]

hello when will my bot be confirmed?

[winged wave]

Max time for approval is 2 weeks

👀

[sturdy swan]

tx

[limpid fractal]

what

there is no "max" time

plus it is 3 weeks or more

[winged wave]

Wait, it was 2 weeks earlier

[limpid fractal]

its been 3 weeks or more for the past few weeks now

[winged wave]

Nvm idk

[winged wave]

Oh

[sturdy swan]

why is my support server not showing

[floral pagoda]

Have you set the invite in the right way?

[sturdy swan]

yes

?

[lethal dew]

What are certified bots

How do I make my bot a certified bot on top.gg

[worldly viper]

You cannot make your bot certified on top.gg - that program has been discontinued until further notice.

[lethal dew]

Ah ok ty

[sturdy swan]

Could someone tell what to do with the vote credits? How to use it?

[worldly viper]

You can use vote credits in our auctions system. Auctions allow your bot/server/product to show in a sponsored spot on a tag, similar to what is shown here: https://i.imgur.com/VhGA2kH.png

To apply for access to auctions, click https://top.gg/advertise

[sturdy swan]

Im @hot zenith bot is what time approval?

[sturdy swan]

Oh okay ty

[worldly viper]

Right now, the waiting time for bot approval is 3 or more weeks. You submitted your bot about 3 weeks ago - so you'll most likely get a response in the near future.

[sturdy swan]

ok thx

[strange bison]

i couldnt able to invitw plasma

[dry yacht]

Hello, so i have a synax error (i think thats how u say it) with logging in to the bot. The error says its an unexpected end of input and this is what i put

client.login(process.env.token)

i made a secret because im using repl.it and the value was my bot token the name was token

[fierce dirge]

I can't change the photo on my bot's profile on the site and the votes aren't counting, only mine, and tho proof that others voted

[dry yacht]

im sorry can you be more clear

[dry yacht]

what browser are you using??

[worldly viper]

https://i.imgur.com/uPPR1C6.png

[worldly viper]

That would go in #development - this channel is for top.gg support.

[fierce dirge]

First, when I change the profile picture on the site, a failure occurs.

[fierce dirge]

Google Chrome

[dry yacht]

hmm well i think top.gg is having some trouble at this moment

[fierce dirge]

But this bug is weeks away, i was hoping to fix it but nothing happened

[sturdy swan]

@sturdy swan nasil bakcaz nezaman onaylancagina

[sturdy swan]

botunun sayfasına gir

onaylanıp onaylanmadığı gözükür

böle bi yer varsa onaylanmamıştır

@sturdy swan yani daha onaylancak veya onaylanmicak belli degil

Tşk

daha onaylanmamış

[eager belfry]

today is my 35th day since i added my server in top.gg, and it doesn't show on top.gg (i also tried to edit the info a lot of times as recommended). I know is a known bug, but really isnt there something to do? I have already wasted all the votes I managed to get in the month of May, i was hoping that at least the month of June can be solved

[wide river]

hey guys

suzie this side...can anyone tell me...what is discord server used for?

huh?

👀

[sturdy swan]

hello^^ i'm having a problem with quotebot, it doesn't work

how can i fix?

[trim sage]

This isn't a support server for specific bots this is the server for top gg

[sturdy swan]

oh got it

where can i find quotebot's server?

[trim sage]

Here

@sturdy swan

[sturdy swan]

k,ty👍

[normal narwhal]

known issue iirc, you may just have to wait for it to appear

[dull goblet]

Hi, My Bot Hasn't Been Accepted for 1 Week

[worldly viper]

Please read the pins, bot approvals take 3 weeks or more.

[dull goblet]

ok thx

[sturdy swan]

When can i be eligible for verifying my bot?

No i mean

First how much server my bot should be in

Ohh

Thanks

[spare fox]

Once your bot reaches 75 servers or more, there will be a option to verify your bot in the Discord Developer Portal. And you will get a dm by discord.

[sturdy swan]

Ok thanks for the help

He is a bot developer he may know

[livid crane]

how long is the verification wait time?

[sturdy swan]

3 week

[livid crane]

rip

[twilit quarry]

guys my bot has lost its avatar in top.gg, i cant edit background, its showing some error and the bot is fine

[grim brook]

how do i get the vote count

for the month

[thorn bison]

It’s quite a shame, I have a keyword for a video game (that doesn’t have a tag) in my discords name, yet when u search it on top.gg our server does not come up despite having more than enough votes

Not even in my short description, I recently adjusted the edit to have it in my name and short description, neither trigger the search to pull up my server

[zinc oracle]

-pins

[wild stone]

@thorn bison

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

[thorn bison]

I’ve read pins before and been directed there a few times

There isn’t a fix other than editing which I’ve done, is there an expected fix for this search issue?

[zinc oracle]

I belive one of the site devs have been working on the issue.
Search is a quite complicated system and it will take time to fix.

Hopefully a fix will be released in the next few weeks

[mortal wing]

It depends on what you mean

like for top.gg it’s just follow the rules #rules-and-info

but if you mean discord bot verification

Then that’s different

way different

[worldly stream]

hello guys. I have a question , a general one .. though I don't technically need "support" just want to satisfy my curiosity. may i ?

[mortal wing]

Go ahead

[worldly stream]

its about the whitelisting of bots. Alot of people are being rejected because of some thing called ghost ? what is that

the rejecting reasons are pretty straight forward but this one i don't get

[weak wolf]

13/5/21 I added my bot, and it’s still got no accepted/denied message thing?

(This is the message that I added it #logs message)

Wait

[zinc oracle]

"ghost"? i dont see any declines about ghost.

[worldly stream]

sorry its blurry for me as well.. i think its a platform to make a bot without coding , like DBM

[zinc oracle]

you added your bot on the 13th not the third.
wait times 3+ weeks, closer to 4+ weeks

[zinc oracle]

botghost?
botghost clones are not allowed without 5 custom commands.

[worldly stream]

makes sense, to make people actually learn how to code ! thank you !

[weak wolf]

So long :(

[zinc oracle]

well, its mainly to prevent the same exact bot from being listed thousands of times.

[sonic lark]

How to change pfp of bot in top.gg website.

[zinc oracle]

update it on discord, then click "refresh data" on your bots page

[sonic lark]

Oh tysm.

[sturdy swan]

Hello, I wanted to ask how to add my bot on top.gg

Please tell me

[sturdy swan]

https://top.gg/bot/new

[steel bobcat]

Heyo, we can only not change ad css/html or remove buttons on our respective top.gg pages right?

[sturdy swan]

Ok thanks for the help but a guy above told me for top.gg it may be in 75 server's

[sturdy swan]

Go to developer portal then select your application and you can change

Okhay

[vagrant pilot]

Is replying to comments broken?

Can't reply nor like to comments

[spare fox]

What I said before that's for discord not top.gg

[sturdy swan]

Ohh i thought it was for top.gg cuz i asked for top.gg

[sour panther]

OK attempt #2 to get my bot out there. How long does this process typically take to get approved?

[limpid fractal]

3 weeks or more

[sour panther]

Dang

[wind sable]

Hi @zinc oracle , could you test my bot and tell me if it is accepted or denied?

[zinc oracle]

you have to wait in queue

[wind sable]

but there are bots added after mine and they have already been tested

[zinc oracle]

hmm, looking at queue your bots still got weeks to go. any bot being reviewed before yours probably needed re review

[wind sable]

ok, ty

[little obsidian]

what are the key to get music?

[arctic tide]

hey

[sturdy swan]

How will i be informed that my bot has been verified

[fierce marsh]

HI HIHIHIHIHIH

[fierce marsh]

DMS

caps wtf

[versed isle]

Oops Good afternoon, the bot didn't work because it was hosted on two hosts, could you test it again?

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[sturdy swan]

Oh so i will be dm'ed

[fluid rapids]

One message removed from a suspended account.

[long ferry]

Resubmit and wait again

[sturdy swan]

How to submit my bot?

[long ferry]

-faq 1

[wild stone]

Frequently Asked Questions 📜

1. How do I add a bot?

PLEASE READ BEFORE ASKING QUESTIONS

[sturdy swan]

Ok

[fluid rapids]

One message removed from a suspended account.

[long ferry]

[arctic tide]

hey

[steel bobcat]

aye liking reviews does not work as far as I can tell

[arctic tide]

Is there an online moderator?

[slate nova]

So I changed the name of my bot on the developer portal site. How do I change it on top.gg?

[zinc oracle]

click "refresh data"

[slate nova]

Even if the bot hasn't been approved yet?

[zinc oracle]

yep

[slate nova]

Refreshing doesn't seem to work. I'm on mobile and not using desktop version on the website.

[zinc oracle]

the button that says "refresh data" not refreshing the webpage.

[slate nova]

Where would that be at?

[zinc oracle]

https://i.woo.pics/0829d518e2.webp

[sturdy swan]

For the big description that is of 300 words it is allowed i can put the bot commands

[zinc oracle]

sure, bot commands work

[sturdy swan]

Ok it will be easy then

[slate nova]

Do I have to request desktop version to be able to do that?

[high grail]

at nearly the bottom of the mobile page

[sturdy swan]

No it can work on android to

[slate nova]

I don't see it.

[high grail]

just above creator

[slate nova]

I don't have that option.

[zinc oracle]

did it for ya, clear cache to see the update(control + f5)

[sturdy swan]

Switch to desktop site then

[slate nova]

I think it was fixed for me.

[sturdy swan]

Ok

[sturdy swan]

when will my bot be reviewed?

[zinc oracle]

-upto

[wild stone]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[sturdy swan]

ok

[slate nova]

Thank you!

[sturdy swan]

-upto

[zinc oracle]

its mod only.

plus, i literally just did it for you. nothings changed since the last time.

[sturdy swan]

ok

when u click on their bot this shows thats why

ok

I am ready to submit my bot for a month and a half. When will you say whether or not you are rejected?

can i see urs?

I am ready to submit my bot for a month and a half. When will you say whether or not you are rejected?

ok

I am ready to submit my bot for a month and a half. When will you say whether or not you are rejected?@wet steeple

A month and a half, you should say the answer

A month and a half, you should say the answer

[grand ravine]

a month and a half you say

[sturdy swan]

😅

[grand ravine]

don't be too hyped for it, barely nothing will change when you get approved

unless you're waiting for api access

[sturdy swan]

1 month to 4 days

[grand ravine]

keep working on your bot and it'll be approved before you notice it

[sturdy swan]

Ok

[sturdy swan]

When I try and login to top.gg on the website, I try to link my discord and it just redirects me to an error page

[shadow pasture]

how much time will it take for top.gg to verify a bot

[wise musk]

how can i delete a bot form the page?

[long ferry]

by using the delete button on your bot page

[cedar wind]

Show?

[sturdy swan]

Oh nevermind, it works now for some reason

[cedar wind]

Alrighty, let us know if it errors again.

[sturdy swan]

Alright, thanks!

[hollow berry]

hi, i can have 2 bots in page?

[long ferry]

no

submit the second bot separately

[hollow berry]

yes

[sturdy swan]

Will we get help in coding?

[plush vigil]

@wet steeple the confusion https://nuggetbot-xyz.is-fun.xyz/7bKI6ynk_

[zinc ore]

#development

[sturdy swan]

Ok thanks

[plush vigil]

lol

[novel spindle]

hl

[odd ridge]

So, I just noticed this, but why does Top.gg require my email as a scope now

I see no reason why this is needed

[deft python]

#site-status message

[odd ridge]

Well thats shit 👀

[spring phoenix]

Is there a limit on number of bots I can have or submit per period time? I kind of started a few a while back, and almost done with all

[zinc oracle]

realistically as many as you want, as long as its not all practically the same bot, or they are not spam.
You probably will want to spread the submissions out however. if they are all submitted on the same day, they may all be declined the same day for the same reason.
spacing them out gives you time to know if your other bots will be declined for similar reasons.

[spring phoenix]

Thanks

[potent wharf]

How much time basically need to verify a bot?

[zinc oracle]

-upto

[wild stone]

@potent wharf

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[potent wharf]

thank you, it's almost 3 week that why i'm asking

[versed wraith]

Whats the policy on voting? Are you allowed to give incentives to vote or what ways can you push voting

[mortal wing]

3 + weeks

[wet mulch]

Hello, I have not been able to edit my server for a month

[floral pagoda]

"incentives" in which way?

[versed wraith]

Like reach x votes = giveaway or something like that. Just wondering cause I've seen servers do it before?

or like voter channels

stuff like that

[long ferry]

id

[long ferry]

sounds fine, same like rewarding users to vote for your server

as long as you're not saying "vote for server a and b to get rewards on c" or smth

[versed wraith]

oh so multi server incentives arent allowed?

or like stuff not on discord?

[wet mulch]

This is the number that appears in the link

782444907641831454

[versed wraith]

Just making sure I understand properly

[long ferry]

multi-server incentives, otherwise "rewarding users for another bot/server" is against our api guidelines

So for example
Vote for our server to get a special role on our server

Vote for our server and this server to get rewards on all partner servers

[versed wraith]

Alright Thank you very much!

[wet mulch]

@long ferry
This is the ID

[long ferry]

make sure you're logged into the correct account

otherwise no clue

[wet mulch]

I only have one account

Is this

[wet mulch]

I have sent emails to top.gg and they only ask me questions such as: "Did you close and log in?" and when I answer they don't tell me anything.

[long ferry]

related to the pinned messages then

[wet mulch]

What would you do in my place?

[long ferry]

see pins, known issue

[wet mulch]

I can't find my problem

[nimble bronze]

Hello there are 3 developers of our discord bot (however we did not add him at the time for our application since we forgot) is there a way to add an additional developer to the front page on top.gg

Also is page customisation no longer available

[sturdy swan]

hi why cant i see every review in a server

it only shows like 15

[zinc oracle]

are you in beta?
on non beta only the first page is shown, in beta you can go to other pages.

[sturdy swan]

Long description supports html right?

without premium

[sturdy swan]

how do i view in beta

[lone anvil]

yes

(premium doesnt affect bot pages at all other than removing ads)

[zinc oracle]

while logged in, at the bottom there is a button to turn it on.

[sturdy swan]

awesome, ty

[zinc oracle]

you are logged in right?

try doing it from the home page. https://top.gg/

[sturdy swan]

i googled top gg beta site and found it thanks

[forest epoch]

? houw

[zinc oracle]

click refresh data on the right side.

[forest epoch]

nice thnx

when will this be implemented

[spring phoenix]

It already is?

[forest epoch]

nop

[zinc oracle]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[spring phoenix]

^^

Also in the channel pins

[drifting stratus]

Tried a 2nd time with the same issue. The request times out and when I reload it ends up as its own review. When will this be fixed?

And it doesn't seem to be listed on the pins known issues yet I was told it's known

[zinc oracle]

pins dont list every issue, many smaller issues are not listed. since the reply issue only happens for a few people its not listed.

[drifting stratus]

Oh alright, I thought it affected any replies to reviews

[zinc oracle]

afaik its not everyone

[lone anvil]

(its only beta users iirc and there is a issue for that on the github repo)

[lyric fern]

Who do I contact about missing vote credit? I have two sets of vote credits that seem to have just gone to the void. (hadn't logged into the auction yet)
-- Nevermind the expired it seems

[zinc oracle]

op, was just typing that

expires after 30 days

[steady vale]

Why does my bot doesn't show the 250 servers it's on?

[zinc oracle]

you need to post the server count with the api https://docs.top.gg/ #topgg-api

[steady vale]

love you

[ocean yoke]

So awhile ago we had flagged some reviews on top.gg due to a troll on a bunch of alts leaving fake reviews. All but one of them were removed even though it very obviously was like the others. We can flag it again but it wasn’t removed the first time so I’m afraid it won’t be this time either.

@zinc oracle

[zinc oracle]

if it wasn't removed, and its not immediately obvious its a troll review, its probably not going to be removed if you flag it again, the mod wont know its from troll accounts.
if you think it is obvious and the flag system lets you flag it again, I don't see the harm in trying again.

[steady vale]

I'm updating that data every 30 seconds, is it okay?

[zinc oracle]

the site wont update every 30 seconds. due to caching anything beyond 30 minutes is pointless.

[steady vale]

So should I change it to 30 minutes right?

[ocean yoke]

I’m just confused as to why it wasn’t removed when it was VERY similar to all the other ones that they removed.

[zinc oracle]

30 minutes, to a few hours is fine

[steady vale]

Okay!

[wet mulch]

Excuse me, the person above is according to the bot the owner of the server, right? Or the order has nothing to do with it?

[sleek atlas]

-uoto

-upto

[cobalt rapids]

Good morning people! Got a question for Bot Reviewers!
I submitted my application yesterday and I understand it can take weeks before it gets approved and to be honest, I'm fine with it. What I'm wondering is: If I make changes to my description (the +300 words one) right now, will you guys review the latest description?

I noticed a lot of bots are declined based on that description so I'd like to fix it now to avoid having to re-apply for my bot's approval since my bot is special in the sense that it is related to people's safety during earthquakes here in Japan.

[sleek atlas]

I have been uploading this bot for 1 month but one has not been approved

[cobalt rapids]

Have you read this: #support message

[wet citrus]

Alguien me ayuda porfavor

[spring phoenix]

I think has nothing to do with it?

[spring phoenix]

Con?

[sleek atlas]

O sorry

[sturdy swan]

will top.gg put my bot even if it has a similar concept of another bot

[spring phoenix]

I found this:

#general message

But yeah

[cobalt rapids]

thanks! I figured it wouldn't reset the position, was just wondering how their system works. Are the reviewers provided with the data that was sent on:applicationTime or do they review the bot with updated/latest data

[spring phoenix]

That I have no clue, but I assume the latest data since can probably resubmit if need to fix something

Although likely best to wait for someone more knowledgeable to asnwer

or confirm

[spring phoenix]

If it's not an unmodified copy of another, doubt it's a problem, else there would only be 1 bot of each type

[cobalt rapids]

Appreciate the help SevenTails ❤️

[spring phoenix]

Np

[hoary atlas]

big yes

welp my other account that was holding the bot I made is gone

Atleast I can still host it

[spring phoenix]

oof

[little plover]

ayo how do i get that animation gif thingy for my bot's profile pic?

[spring phoenix]

I don't think bots are allowed to have gifs for profile picture

[little plover]

rip

[sturdy swan]

it’s a logging bot

but there are more features

more logs

i just yk cuz there already is a verified logging bot out there

[spring phoenix]

I looked around, and if:

• It's a modification, should have like 5 custom commands
• Should be fine if same copy as long as it isn't an exact copy.

What seems to matter is the code being similar, rather than the concepts

[wet mulch]

:( Ohh.. The top.gg gives me error 403 but I am the owner of the server :( I can't even delete the server to do it all over again

[spring phoenix]

#support message

Only thing I find about 403 is that need to be logged in

[wet mulch]

No one has been able to solve that problem for me :( I have already been several months

[spring phoenix]

Have you tried asking the other creators about deleting it?

[wet mulch]

Other creators? I don't know anyone from Top.gg staff

[spring phoenix]

The picture you sent has 5 creators, the other 4 aren't able to delete?

[wet mulch]

No, it appears the same

403 FORBIDDEN

[wet mulch]

How did those creators appear there? I don't remember putting them there

[spring phoenix]

Oh, I can't really help much more since I have no clue what else, sorry xd

[wet mulch]

Don't worry, you at least answered me. I have asked several times here and they only send me to read the posted messages, and I never enter my problem there.

[spring phoenix]

Are you sure you are in the right place?

[wet mulch]

xd

[spring phoenix]

Only one more note, from the pins, one of the major known issues, yet to be addressed:

Some users are unable to edit their bot/server or some users are able to edit their bot/server, but those changes are not saved.

[cedar wind]

-wrongserver

[wild stone]

@soft nimbus

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

[cedar wind]

I think....

[wet mulch]

Don't you know someone from top.gg who can delete the server? If they delete it, I can add it again and the problem will be solved

[spring phoenix]

I mean, staff can see the channels, but idk who can solve your problem tbh

[wet mulch]

Look i'm the owner

[sturdy swan]

How to make a bold title

And red stuff like this

[wet mulch]

:( Okay, thanks for answering me

[sturdy swan]

?

[spring phoenix]

Mine auto transferred from github, but same as discord's text

[sturdy swan]

How to make it red tho

[spring phoenix]

It became red by default for me

[regal gale]

-upto

[sturdy swan]

Hey @cedar wind

Can I use this as a description

Will it work

[cedar wind]

Please try to make it about your bot lol

[spring phoenix]

I would close the page if I saw that as a bot description

[sturdy swan]

I know

How to make big text

@cedar wind

I know its <b> but it doesn’t make it big

[cedar wind]

Please google basic HTML.

[sturdy swan]

Found it

[long ferry]

Again read pins, fully read them

[sturdy swan]

How to make embed dooee

[long ferry]

Learn html and ask in #development

[spring phoenix]

Check the discord documentations

[sturdy swan]

I know html

[wet mulch]

Ok

[past hatch]

server not showing up in top gg

I checked pins, but the possible fix is for a bot , what to do for servers

[spring phoenix]

I don't know much about servers, but have you added the bot to it?

[past hatch]

yea

[long ferry]

even if it isn't a bot, try it

it is not meant for only bots

[past hatch]

i edited the server description from the website , it didnt work

[summer raptor]

Attempting to reply to a comment on bot page just loads forever?

[long ferry]

then it wont work

[long ferry]

known issue iirc

[past hatch]

sadg

[summer raptor]

👍 thanks

worth retrying once in a while?

or should I just wait until the issue is resolved

[long ferry]

sure go ahead, maybe it silently gets fixed

[summer raptor]

alright

thx again

[crimson beacon]

Somebody wanna tell me why and How I managed to write a Review of my own bot when i pressed the reply Feature?

[long ferry]

can tell you that's supposed to be a reply

another known issue iirc

[sacred kindle]

hihi

[lean osprey]

Quick question, how can I claim my credits after getting over 1k impressions, I have searched everywhere? I am not on my main account btw.

[long ferry]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.