#support

1 messages · Page 419 of 1

sturdy swan
#

Hey, so my dashboard on top.gg says that my server's uploaded but it does not appear, can it be helped somehow ? I check everyday but it doesn't show pandasad

#

i own a server with 5.8k members yet it still says "you dont own any servers :("

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so I should edit the server on site, right ?

#

okay, thanks

fervent junco
#

My bot dp has crashed in the browser

odd sorrel
#

@somber parcel please help my server got hacked😭

fervent junco
#

@wet steeple lol bruh....

#

I'm so dumb af

sturdy swan
#

how do we get voting credits?

zinc ore
sturdy swan
#

ty

#

@wet steeple am I supposed to put anything here ?

#

ok

#

for the desc, I wanted to appear in points

#

but it comes off as a paragraph

zinc ore
#

You can use html and markdown to modify your page

summer frigate
#

odin ab nerdesin

zinc ore
#

oh yeah oops

sturdy swan
zinc ore
#

Add 2 line returns instead of 1, it should make a proper paragraph

#

like

this

here

sturdy swan
#

aight

#

lets see

#

Hi

#

yeah, works, thanks @zinc ore

zinc ore
sturdy swan
#

I wanna help

sturdy swan
sturdy swan
#

My account was banded what time it well pe unband?

zinc ore
#

What was the ID of that other account?

sturdy swan
#

@! 7mod#٠١٠٦

#

Wait

#

784630535736918047

zinc ore
sturdy swan
#

This is the id

sturdy swan
cyan flint
sturdy swan
#

Okay

cyan flint
#

any other questions?

sturdy swan
#

No thx

#

what languages are spotted for to desgin our page?

zinc ore
#

For bot pages, you can use HTML/CSS , or Markdown

echo beacon
#

still under maintenance?

sturdy swan
echo beacon
#

np just wanted to know

vestal oracle
#

HELLO

solar sleet
#

how can i protect my server scammer join 100+ spambot privmsg dm advert cheat etc.

full kindle
#

I added a bot that 2 people are developing i gived him also the owner ship but in his page he cannot see

iron remnant
#

Can i link a different donate page for my bot in the bot description? (It's patreon in this case.)

sturdy swan
#

mhm

lethal dew
#

When will there be a poll for next bots for the month of may

sturdy swan
#

probally somewhere this year

iron remnant
covert helm
#

Ok so basically i have added my discord server

#

And the dsl bot has role perms and os above the role

#

But for some reason i cant add the role

full kindle
#

Not like that in his page the bot cannot say

#

403

#

Forbidden

covert helm
#

Kden

full kindle
#

Ok

misty sparrow
#

Hello, why I can't add people and projects to my team ?

#

So, why do you say "team exists" if teams dont work ?

stable latch
#

Hi I want help

misty sparrow
#

Ask your question

limpid fractal
#

wrong channel and server

misty sparrow
#

This channel is about top.gg, not discord

stable latch
#

Ya ok sorry

stone wedge
#

can ik my bot pending queue number?

limpid fractal
#

no

cloud wing
#

The ads aren't coming up and neither is the vote button

limpid fractal
#

what browser

cloud wing
#

Umm chrome I think

#

I'm on mobile so it opens in the Discord app

wicked bolt
#

Help

#

Boiz

twin river
#

What do you need help with?

wicked bolt
#

@twin river Can u tell me how te appeal for unban in karuta bot

twin river
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

wicked bolt
#

Ohk bud

sturdy swan
#

how long it will take to my bot to approve cuz maybe i guess my bot is 2+ weeks are done ( i know the bot have to wait 2+ week but im done)

wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

limpid cargo
#

How to define ?

sturdy swan
twin river
sturdy swan
ember apex
#

I have ten votes but still it says $0.00 vote credits, is there a certain amount i have to get to earn credits?

wild stoneBOT
#

@ember apex

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

wheat phoenix
#

If anyone need to count server stats on top.gg for your bot dm me i can help 👍

zinc ore
modest dragon
#

@zinc ore i have a question

#

can i use multiple Authorization tokens instead of one?

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to count the votes etc

sturdy swan
#

do u gyus know how much time left for my bot to get verified

#

?

zinc ore
candid dune
#

@turbid remnant

turbid remnant
#

?

candid dune
#

@odd galleon

#

@odd galleon

#

@zinc ore help me

#

@limpid shadow

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@quartz willow

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@cursive heath

limpid fractal
#

bruh

#

@twin river

zinc ore
#

Dude stop pinging random people
if you have a question ASK IT

limpid fractal
#

poor team especially stef with 2

#

oh Yukine got em

cursive heath
#

yea caues people should try to use there brain before mass pinging team

hidden iris
#

@quartz willow help

quartz willow
#

moe I swear to god

twin river
#

@candid dune is there a reason you're pinging every team member?

limpid fractal
#

he muted spax

cursive heath
#

he is already muted

twin river
#

Ah okay

limpid shadow
#

yep i already got him

limpid fractal
#

you totally did

limpid fractal
twin river
wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

worthy garden
#

is the DSL bug where the Server Voter role not given not fixed yet?

#

because its been a really long time

sturdy swan
twin river
celest saddle
#

when will my bot approve?

nocturne hinge
#

2+ weeks

sturdy swan
#

How to get bot developper role pls ?

twin river
sturdy swan
#

Oh okay thx

#

How can i know when my bot will be approved ? @twin river

twin river
#

You get a DM from @hidden root

sturdy swan
#

this bot use tumnail of song last time i use tumnail in my bot it cnt approved and reason give this tumnail this is wrong top.gg

naive sparrow
#

can i get invite manager plz

crude onyx
#

How to fix this problem?

crude onyx
#

My bot is in more than 160 servers

crude onyx
sturdy swan
#

how many servers in that time

crude onyx
#

like 75

twin river
crude onyx
sturdy swan
#

so you cnt

#

do

crude onyx
#

how many week do i need to wait more

crude onyx
twin river
#

There's nothing you can do other than wait unfortunately

sturdy swan
crude onyx
sturdy swan
sinful quiver
#

hi there, is there a bug while posting a reply to the users? cuz whenever i reply to the user and refresh, it wont be there

sturdy swan
#

@twin river see my image ia given

crude onyx
sturdy swan
twin river
crude onyx
sturdy swan
twin river
#

What?

digital frigate
#

how to add discord bot to your server?

crude onyx
sturdy swan
#

bro but i got cheating

digital frigate
#

will you provide
?

crude onyx
#

no i can't

#

which bot do u want to add

sinful quiver
sturdy swan
zinc ore
digital frigate
sturdy swan
crude onyx
#

Thank you for information.

zinc ore
crude onyx
zinc ore
#

But I can tell you, if someone starts playing nude yoga on your bot, that's pretty NSFW.

digital frigate
crude onyx
#

uh wait then

digital frigate
#

!d ?

zinc ore
#

Top.gg does not have a bot called disboard

zinc ore
#

you're on the wrong server.

crude onyx
#

go to the website of the bot that you want to add

#

and you can easily add from here

#

disboard doesn't have any invite command xd

digital frigate
#

how to add it because I can't see the page on its page anywhere

zinc ore
#

We cannot help you with disboard on this server.

#

This is top.gg support, and there is nothing related to other bot lists or bots not on top.gg itself that can be discussed here.

digital frigate
hollow stratus
#

-play เเบดๆ

zinc ore
hollow stratus
#

+p เเบดๆ

indigo yarrow
#

Is this allowed if Bot B is not listed on Top.gg?

next rapids
#

My friend went to send review on my server and he didn’t press any stars by accident

#

possible to change ??

long ferry
indigo yarrow
#

yes

long ferry
#

Meh I guess it's fine then, as long as that other bot isn't on top.gg

sturdy swan
#

Can we now our bot status in any way?

zinc ore
#

can you what your bot status? that sentence is incomplete.

soft basin
hidden willow
next rapids
#

And when I try to, it doesn’t work

long ferry
#

That's a known issue, nothing you can do for now

brisk vault
#

How do I get the bot developer role?

long ferry
#

by getting a bot approved on top.gg

brisk vault
#

Oh

#

Ok

wraith sail
#

How long does it take for the bots to be approved?

zinc ore
#

Currently the wait time for bot reviews is up to 2 weeks or more.

sturdy swan
limpid shadow
#

wtf

long ferry
#

Our Server currently seems to be getting raided, sorry for any Inconveniences

Thank you for your patience

zinc ore
ancient trail
#

digital ocean or vultr?

limpid fractal
fluid rapids
#

One message removed from a suspended account.

twin river
#

Just a raid that pinged random members

fluid rapids
#

One message removed from a suspended account.

sturdy swan
long ferry
#

You'll need to wait, simply asking veld isn't the way

sturdy swan
#

Ok

limpid shadow
#

i got u bro

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I removed ur bot from queue

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👍

long ferry
limpid shadow
#

you're welcome bro

sturdy swan
limpid shadow
#

its a joke

#

pls don't ping me for random reasons

sturdy swan
#

👍

sturdy swan
#

Say no.

#

the bot needs to work

#

accepting dead bots wouldn’t be very proactive

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🤡

thick grove
#

i have been waiting for 1-2 weeks still not approved 😦

zinc ore
#

The wait time is currently up to 2 weeks or more.

thick grove
#

let me know if something wrong about my bot

#

ok...

frank galleon
#

Please don't play this game .. I was just joined to their server (support server) 👇👇

elder thistle
#

What is the average time for getting your bot reviewed?

jagged lodge
#

I updated pic of bot why it's not updated here and see this

zealous pine
#

how comes theres no green online

#

indicator

stone grove
#

Is it allowed to change your name to #anti-weeb?

long ferry
long ferry
#

thus, showing either offline or a random presence

stone grove
long ferry
#

that would be fine

zealous pine
long ferry
#

you cant

zealous pine
#

also my bot is verified but i dont have the role for some reason

#

oh

long ferry
#

as that isn't a feature for now

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oh weird that you don't have the role

zealous pine
#

this is the link btw

long ferry
#

Gave you the role now, guess Luca forgot you

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yeah checked alr

zealous pine
#

ok thanks

sturdy swan
long ferry
#

You can't check it yourself, it gets reviewed by Reviewers

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

otherwise, you being patient is all

rigid bay
#

Do you see this button while its being reviewed or only when its accepted on the site?

long wing
#

are we allowed to change our body background thorugh css on the site?

long wing
#

sweet

#

just wanted to make sure thanks

zinc oracle
rigid bay
#

Cuz now i think it didnt work 🤣

zinc oracle
#

doesnt appear to show for the few bots in queue I looked at(with a support server added), so i guess it doesnt show.

rigid bay
#

Ill just wait and see

#

Thx tho

wary spindle
#

Howdo I add another owner to the bot?

long ferry
#

you can't, you can only create a team and add them there

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they wont show up in the creators list

wary spindle
#

ok

#

how do i make my bot have this orange things ?

long ferry
#

using css

sturdy swan
long ferry
#

create a invite yourself and use that one

sturdy swan
#

i want the bot to make it so that i can keep a track

long ferry
#

If that error appears, the only way is to create one yourself

devout turtle
#

How can I find out when to play my bot

#

*that it is approved

hollow berry
#

hi

devout turtle
#

google translate is very bad sorry

long ferry
#

-upto @devout turtle

wild stoneBOT
#

@devout turtle

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

torpid frigate
#

-help

zinc oracle
torpid frigate
#

ok

#

; c

candid echo
#

hello, I've read some of the pinned messages and I see that some features may not be working as intended, for the moment hopefully? Well, I would like to transfer the ownership of my bot to another user completely, and when doing so in my bot panel it just doesn't do anything, nor display an error message of something going wrong. Should I just have my bot removed and re-apply?

hollow berry
#

the bots cant have nsfw commands?

twin river
hollow berry
#

k

long wing
long ferry
#

bots can have nsfw commands, as long as these are only usable in nsfw channels, are not the main feature of the bot and do not generate content that is forbidden per discord terms of services

#

Additionally aren't mentioned on your bot page

dapper onyx
long ferry
#

Gratz

tacit radish
#

im stuck in a discord authorisation loop

#

everytime i go on my profile it tells me to authorize

#

and when i click done

#

it puts me back to where i was before

valid rapids
#

Ahhhhhh when will my bot's turn come lol

#

it's been 11 days now

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
tacit radish
valid rapids
tacit radish
#

or no fix

long ferry
#

you can't fix it as of now, the team needs to fix it

tacit radish
#

also

#

u know the 100 vote 15$ thing

#

how do i like set that up

#

do i jsut need 100 votes now

#

or like where do i enter my details

#

or is it only after i have gotten it

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

candid echo
long ferry
#

only way to transfer ownership is to delete the bot from our site, then resubmit on your new account

candid echo
round plume
#

so no one can help me

sturdy swan
#

Whats the estimated wait time for bots rn because my bots been waiting for 16 days

worn radish
#

Is the site down again

long ferry
sturdy swan
#

is the bot in queue?

#

you can dm a mod or br with evidence you own it if you want it declined

#

wtf

sturdy swan
#

wait and it should be fine

long wing
#

tf

#

i have NEVER seen a istanbul CF I have worked on a stupid amount of sites that I had to setup CF for security wise for JS challenges, etc

#

like I have even put them in Russia and all the other KV Workers places

sturdy swan
#

hello i am in my boat
I wanted to put a background photo and the site went wrong

#

@cyan palm abi selam

nocturne basalt
#

search bar doesn't work rn

sturdy swan
cyan palm
#

Selam

#

sorun nedir?

sturdy swan
cyan palm
#

ne hatası?

sturdy swan
#

ss atayım

#

oldu 😳

cyan palm
#

bakmam yeterli

sturdy swan
#

😄

cyan palm
#

herhangi bir sorun olursa tekrardan yazarsın pepeOkHand

sturdy swan
#

eskiden şöyle dioduı

#

beklenmedik bir hata oluştu

#

diodu

cyan palm
#

hiçbir şey değiştirmediğin halde düzeldiyse muhtemelen siteden veya internet bağlantından kaynaklı bir sorun olmuştur

cyan palm
#

evet bu durumda siteden kaynaklı olmuş oluyor

#

tekrar böyle olursa bir süre sonra tekrar denersin

sturdy swan
#

tamam

#

Speak English our Spanish Please

#

Your pot must be accepted so you can add it

quartz willow
#

should be fixed in a few mins

long ferry
sturdy swan
long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

tl;dr: 2 weeks or longer

sturdy swan
#

uffff 2 weeks?

#

that is too much

zinc oracle
#

it was 8+ weeks, so.

sturdy swan
#

?

long ferry
#

we had queue times of 8 weeks or longer before

sturdy swan
#

ahhh

#

Okay

#

Thanks

long ferry
#

You could, in the meantime, compare your bot with #rules-and-info and find any issues that might cause your bot to be declined

sturdy swan
#

Mine is a Musical Bot

tough ocean
#

@cyan palm mrb bro

cyan palm
#

Hey

tough ocean
#

botum 2 3 haftadr doğrulanmadı

cyan palm
#

Botunu 1 Mayısta eklemişsin

#

6 gün önce

tough ocean
#

he

#

nası yaw

#

ne zaman doğrulanır

cyan palm
#

en az 2 hafta

tough ocean
#

hm

cyan palm
#

17 gün civarı bekleme süresi şuan

tough ocean
#

bilgilendirdiğiniz için teşekkürler

cyan palm
gritty sequoia
#

Ben bugün ekledim en zaman doğrulanır?

tough ocean
#

2 3 hafta

gritty sequoia
#

oke

zinc oracle
#

#general if you dont need support for the website.

stiff hill
#

It's been a long time and still no response from my bot.

zinc oracle
sturdy swan
#

how can i check when my bot will be submitted to the official web page?

zinc oracle
zinc oracle
sturdy swan
#

ahh that makes sence\

sturdy swan
#

who do i get the roll bot dev?

zinc oracle
#

have an approved bot on the site.

sturdy swan
#

ok

sweet girder
#

I need to pay or i can do that also for free?

sturdy swan
zinc oracle
#

"that"? whats that?

sweet girder
sturdy swan
#

listen to woo hes smart

zinc oracle
#

submitting bots, and servers is free, the site is also free to use.

sturdy swan
#

or she

sweet girder
#

Ok thanks

abstract wharf
#

I meant to ask where I can auction and how?okeh

wild stoneBOT
abstract wharf
#

ty

sturdy swan
#

can you help me?

strong notch
#

we may use redeemed credits anytime right? like even after 5-6 months

long ferry
#

they expire after a month

sturdy swan
#

@long ferry

long ferry
#

Just ask

strong notch
#

oh, alright

sturdy swan
#

When will my bot be verified?

compact nebula
#

When I tried to save my bot's settings after changing the Imgur url(backup image) I'm getting this

long ferry
#

imgur only

#

has to be a direct image url

long ferry
wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

Ok

compact nebula
long ferry
#

direct image url

quaint moon
#

why we are not able to delete any review on the website

zinc oracle
#

if a review breaks our guidelines the owner can flag it for moderator review.

#

-guidelines

wild stoneBOT
quaint moon
zinc oracle
#

yep, you are not supposed to be able to do so.

quaint moon
#

its just refreshing the page when i press on delete

zinc oracle
#

the delete button isnt supposed to be visible to you.

quaint moon
#

why .. im the server owner so it should be for me right ? and i should be able to delete any review which i am unable too

zinc oracle
#

nope, server owners are not allowed to delete reviews.

quaint moon
#

why tf its giving me delete option lol

long ferry
#

due to site issues, it does show up for you when it isn't supposed to

#

it would only show up for the reviewer themselves

#

which is not the case either, as again due to site issues

quaint moon
#

but the reviewer cant do it either also can u tell me is there any way to delete it or when its gonna be fixed the site ..

long ferry
#

Only the Reviewer themselves can delete it when these site issues are fixed

quaint moon
long ferry
#

They can't for now

quaint moon
#

are u asking or telling

long ferry
#

telling

quaint moon
sturdy swan
#

Hi, we've sent you for more than two weeks. What's the job? We haven't answered it.

long ferry
wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

quaint moon
long ferry
#

You yourself, never

#

the reviewer themselves, yes

queen owl
#

Are bots that was verified by discord team really need to be verified by topgg?

long ferry
#

Top.gg and Discord are completely different, we do not rely on discord's verification as they do not test the actual bots features

sick haven
#

Is search still broken? Takes while to actually come up with results

long ferry
#

as we do test them on both following the discord tos, aswell as making sure they are a basic level of, how should I call it, "effort"

long ferry
sick haven
#

Alirght thanks ^

queen owl
long ferry
#

they really don't take a look at the actual features, aswell as us having site-based rules that bots are required to follow

#

that aren't particularly mentioned on discord's tos

queen owl
#

Roger

#

Then I don’t get point of discord verification

#

If they’re not like looking at anything why is it even needed

sick haven
#

This what new website looks like? :p

neat merlin
#

How can i know if my bot is hacked?

long ferry
#

If your bot decides to do stuff you have not told it to do

neat merlin
#

But like my bot if i run the uptime command it says its online for 2 hours 12 mins 55 secs even though its online for more than 6 hours

#

Why is that

zinc oracle
#

depending on how you get uptime, it may not show how long your bots code has been running.
for example, many uptimes depend on connection rather than running code.
if your bot dc's from discord for a few seconds, the code keeps running but the connection restarts

neat merlin
#

Oo

#

But two days ago it showed the correct time

zinc oracle
neat merlin
#

No i use uptime robot

#

At the same time i also use repl

#

Ooooo

sturdy swan
#

Ooooo

neat merlin
#

Before using uptime robot i used repl.it and after 55 mins 59 secs the bot went offline

ornate junco
#

set monitoring interval to 15 mins

sturdy swan
#

how does voting credit work? when people vote for my server?

wild stoneBOT
#

@sturdy swan

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sturdy swan
#

thats on a bot tho this is for my server

twin river
#

They work the same for servers

sturdy swan
#

ohk

#

how do i get into the auctions general chat?

long ferry
#

by applying for auctions

#

-auctions

wild stoneBOT
sturdy swan
#

it says how much money i want to spend each month usd? but i wont have to bc 100 votes is $15 voting credit

zinc ore
#

Well if you only have the 15, just write 15.

sturdy swan
#

Cn I check how many days I upload my bot

#

With luca

zinc ore
#

yes, search for 812754820640276500 in:logs in the search bar

sturdy swan
#

Hmm

#

👍

#

One of my bot completed 2 week 1 days time period

mint schooner
#

Okay, review time is 2 weeks+

dense prairie
#

Is there an ETA as to when my bot will be verified?

quick forge
#

when will my bot be approved?

zinc oracle
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
sturdy swan
quick forge
#

okay thanks

mint schooner
#

2 weeks**+**

#

not exactly 2 weeks

sturdy swan
sturdy swan
#

what can you get for $15 voting credit?

mint schooner
#

tags

#

or better said "rank placements" on some tags

zealous pine
#

when someone leaves a review, how long does it usually take to update

#

and can they see their own review on the very top

coral reef
#

Should be instantly?

zealous pine
#

oh weird

gloomy shell
#

Reviews are shown by stars

zealous pine
#

ive been having a lot of issues with reviews updating on bot pages

gloomy shell
#

So higher starred reviews will show up first

#

And you only see the top 20

zealous pine
#

also, is there a way to view all the reviews

gloomy shell
#

Not currently

zealous pine
#

ah ic

#

if you leave a review, do see your own at the very top

gloomy shell
#

I dont believe so

coral reef
#

No

zealous pine
#

ok thanks for your help that cleared a lot of things up

sturdy swan
#

approve my bot

inland grove
#

From who am I supposed to get response after my bot has been approved/rejected? And where?

cyan flint
sturdy swan
#

just im writing

#

here

cyan flint
cyan flint
#

no worries ^^

queen owl
#

For some commands bot need admin rights (it changes channel overrides for mute command on join), but admin link is prohibited by topgg rules, so what do I do?

long ferry
#

no bots require administrator

#

what you put inside your invite link is something we don't moderate, we moderate what your bot actually asks for

#

Administrator is a lazy way of saying "My bot needs a permission, but just give me admin and it should work", basically every action your bot can do is covered by permissions

queen owl
long ferry
#

manage Roles

#

Read the docs about permissions

queen owl
ornate tinsel
#

2 weeks and got verified

queen owl
# long ferry manage Roles

Manage Roles permission isn’t a way to get access to every server - when bot joins its role being below every other role except everyone and if server is only accessible when user have special role it will be not able to create channel permission overrides

#

I talk about another thing.

queen owl
# long ferry

It can’t change permissions for channel it can’t see

long ferry
#

Is required in your case to modify a channels permissions

ornate tinsel
#

@queen owl how did you make that github stats gif

long ferry
#

Correct, that's up to the user itself if they wish to give access to that channel or not

queen owl
long ferry
#

You should only attempt to make changes to channels you can see

queen owl
long ferry
#

correct, that is something you need to handle through your bot, also known as edge cases

#

Administrator is not the solution to do so

queen owl
#

Then what is the solution

long ferry
#

Correctly handling these Situations of your bot not having the proper permissions to either view or modify a channel. If your bot asks for Administrator during testing, it will get declined

queen owl
woeful ore
#

yoo

long ferry
#

By having a setup command that allows the user to prepare giving your bot permissions before using it and then making the overrides

queen owl
long ferry
#

Then the user could use that setup command again if they wish to

queen owl
#

I thought about command. It’s not a good solution

#

Is discord dying again

long ferry
#

It's better than possibly giving your Bot Administrator to give it both unnecessary permissions, aswell as incase of token leaks on your bot, having multiple servers completely deleted

#

gotta love this shit called discord

#

aight where did we stop

queen owl
#

Btw my bot uses 80% of perms that granted outside admin bcuz of amount of functions

#

So actually using admin permission is based

#

Also my bot is being provided by an LLC, copyrighted and works under privacy policy and TOS.

long ferry
#

It would be declined and you'll have to resubmit it

queen owl
long ferry
#

They're using Admin perms in their invites, but not asking for admin perms in messages

long ferry
#

Your bot cannot require Administrator, such as

I need Administrator to clear the chat. Otherwise you cannot use this command

#

But you can ask the user to have Administrator, such as

You need Administrator to clear the chat.

#

as long as you don't ask for the bot itself to have Administrator

queen owl
#

You have Nadeko on your site. It uses admin perms.

queen owl
lone anvil
#

(note that we dont care about the invite)

long ferry
queen owl
#

But hey it’s still here

long ferry
#

yeah what marco said

lone anvil
#

users can easily untick whatever perms you ask for in the invite, they cannot bypass a hard restriction built into your bot

queen owl
#

I just don’t get a point. I saw that bot will be denied if there admin perms in the invite

zinc ore
#

No, that's wrong, they don't get denied for having an invite with admin... It's just ignored. Not even looked at.

lone anvil
#

admin perms in the invite = allowed
forcing the bot itself to have admin perms otherwise it wont work = not allowed

queen owl
#

Wait

#

Permission checks can be removed?

long ferry
#

correct, that is something we of course allow

winter pike
#

hello

long ferry
#

as that bots purpose would not work otherwise

queen owl
#

WAIT A MINUTE i didnt knew that

long ferry
#

but Administrator is a Permission that covers everything, which is something we do not allow. Every action a bot could do in a server is covered by permissions

winter pike
#

i would like some help with making a custom status rpc

winter pike
#

ohk

#

ty

queen owl
#

so this will be denied?

#

so whats banned then

#

I don't understand

long ferry
#

as you can simply uncheck it

zinc ore
#

" @queen owl please give me administration permissions to use this command".

That's what is denied.

long ferry
#

if users do not wish to give your bot that permission

queen owl
#

Actually I didn't make a missing permissions message yet

#

So its not a trouble now heh

zinc ore
#

If it just crashes or doesn't work then that's another problem that can get you denied though KEKW

queen owl
#

jsut doesnt ans

long ferry
#

Which I was referring to with the edge cases

#

oh not answering is fine, as long as the permissions it might require are obvious

#

such as clear messages requiring manage messages

zinc ore
#

"doesn't answer" means the command doesn't work. If most commands don't respond or don't work, your bot can be denied for that reason.

winter pike
zinc ore
queen owl
winter pike
queen owl
zinc ore
#

Ok but if you don't have any permission checks, how would the user know it needs the perms? What happens then?

#

Here's a suggestion: invite your bot to a test server, with an alt that is not administrator. Invite the bot with permissions=0.

Then try it. That's the experience the testers will have.

long ferry
#

more likely depends on what the context of that command is, either the permissions are mentioned on the bot page, are asked by the bot ofc or seem obvious, like a clear messages command requiring manage messages or a role command requiring manage roles

queen owl
long ferry
#

But personally I recommend you to actually tell the user the permissions they may need

queen owl
zinc ore
#

Ok well, if it's not done before review, you might get denied. That's the point.

long ferry
#

just makes the bot more usable

queen owl
#

I think all of them are obv

queen owl
#

its 3:30 am so wont do it rn lol

long ferry
#

image commands wont need any extra permissions, first 2 mod ones kick and ban, mute manage roles, unmute aswell, enablelogs wouldn't be obvious as it would confuse a user, enableleave doesn't seem to need any extra permissions and the help wont need any either

#

fuckin internet

queen owl
long ferry
#

correct, would seem like it

#

well, 4

#

if we seperate the mute/unmute commands

queen owl
#

But actually they’re huge behind and need more perms if we want to everything work automatically

long ferry
#

we want to everything work automatically
that would be up to the user if they wish to have it work automatically, but again it should not be Administrator to be able to use that automation

umbral terrace
#

is it normal for my votes to go down from 69 to 51

zinc ore
#

From when? Because votes reset on the 1st of the month.

umbral terrace
#

within the last hour

#

I sent the link and made it up to 69, just refreshed and it dropped to 51

#

it's 75 now

untold musk
#

It’s the cache

umbral terrace
#

ic

stuck kiln
#

okay so i see a lot of bots being denied for not having a !help command, my bot does not have a !help command but the !setup command when you initially invite him is very self explanatory and straight forward and tells you all the info you need, if the testers dont see a !help command will my bot be denied even though setting him up is very well written out on !setup command ?

untold musk
#

How do they know to use !setup?

stuck kiln
twin river
stuck kiln
#

is it possible to have my bot DM the owner of the server, or whoever invites him and tell them to type !setup when ready ?

#

like upon inviting him.

twin river
#

It's probably not the best way to go about it, since people can have their DMs turned off

#

but if it's explained on your top.gg page how to use it, you're fine

stuck kiln
#

ok it does very well

#

what about a initial message when inviting the bot for first time saying something like "Type !setup to get me ready" or somethn

#

I see so many bots being denied for this lol I do not want to take any chances

twin river
#

The only time we decline bots for that is if there's literally no way for us to figure out how to use the bot. Usually due to the help command being broken as well as not having an explanation anywhere on the page

stuck kiln
#

oh okay thanks

untold musk
#

While you won’t be denied for only having it on top.gg page, for an average user I’d say it’s a good idea to do one of the above.

#

Don’t need to be server owner to invite the bot tho so keep that in mind

stuck kiln
#

okay thx for info

serene barn
#

hi i need help cn any say why my bot cnt approved

#

2 week 2 days done

untold musk
#

Your bot was declined on may 2nd

#

If you resubmitted it hasn’t been 2 weeks 2 days

sturdy swan
#

Hi

pseudo dagger
#

Is anyone here Viet and American?

tacit nest
#

If i edit my bot but i apply from 5 days this affects to my bot or no?
(Bugs fixed)

remote torrent
#

It's been 2 weeks but my boat has neither been approved not was

opal sierra
#

It's been a week-

#

;-;

#

1 more week

#

gotta wait wait

limpid fractal
#

well, its been 5 days

#

but close enough

limpid fractal
#

timezones but ok

raw pike
#

What is the maximum time to get a bot approved?

zinc ore
#

Up to 2 weeks or more. there's theoretically no maximum.

median goblet
#

Wut is this?

fluid oxide
#

You edited your bot shrug

hoary spire
sturdy swan
#

aaah

bronze umbra
white brook
#

its been 13 to 14 days any response?

#

ROXY BOT

#

and i have a question

#

can the bot still dm me if my dm's are closed?

#

to tell me

#

if my bot is approved

bronze umbra
white brook
#

@rose glacier

bronze umbra
fluid oxide
bronze umbra
#

Lmao

white brook
#

is the bot added

bronze umbra
#

No u added it only 2 days ago.

fluid oxide
#

.. no you just said it's been 13-14 days but it's only been two days...

white brook
#

i have sumbited

#

2 bots

bronze umbra
#

Oops im so sorry im not staff im probs not allowed to answer

fluid oxide
#

I see.

white brook
#

1 roxy and 1 giffy boi

#

roxy is a music bot

#

and giffy boi is a meme bot i have recently added giffy boi

fluid oxide
#

It'll be two weeks in 2 days, but as sams said, there's a long queue. Just wait, you'll be notified in DM's and in #logs or #mod-logs if you can accepted or denied.

fluid oxide
#

Read all of it.

#

It's not just dms.

bronze umbra
#

Logs and modlogs too

white brook
#

ohk

#

ok

fluid oxide
white brook
#

i dont think so embeds are allowed

fluid oxide
#

if you want to see what is allowed or not

vapid cliff
#

It has been 12 days. Has any progress made in approval of my bot?

#

It has added by 795595772547825674

#

By fellow developer

hoary spire
fluid oxide
#

With?

hoary spire
fluid oxide
#

Can it not be asked here

hoary spire
fluid oxide
#

I suppose

hoary spire
fluid oxide
#

yes.

hoary spire
hoary spire
fluid oxide
#

My dms are not locked I can confirm that.

#

So that's on your end.

drifting linden
#

hello

#

when my bot will be applied

median goblet
#

Wait , dat mean i got money right? Or something...

drowsy citrus
#

nope, it's for auctions and stuff

median goblet
#

Sed

#

Where auction and stuff

pale sleet
#

How can i know if a bot is verified or not?

sturdy swan
brave stream
#

hi

sick shoal
#

some guy wanted me to ping an official discord staff so i could get in trouble

#

bruh

dense lichen
#

lol

sick shoal
#

that nab

brave stream
#

lol xd

ionic quest
#

Approximately how long does it take for a bot to be accepted?

sturdy swan
#

Fr

nocturne basalt
terse snow
#

I applied for auction access some days ago, but no update yet. How long does it usually take to recieve an update?

idle void
#

how to make images

#

i put in description this:

#

how to make full image view

serene barn
#

why my bot cnt get verify

#

i need help

glacial lion
#

Hi. When will my bot be verify?

real laurel
#

@glacial lion can you not ghost ping a bunch of people?

#

thanks

ancient gale
#

uh?

#

oh ghost ping

#

smh

wild zenith
#

smh

glacial lion
#

Ummm

wild zenith
#

@glacial lion

#

also please dont ghost ping me again

glacial lion
#

-upto

idle void
#

pls

#

how to make this have full image view

limpid fractal
#

if you want the images to be shown then use html

idle void
#

i dont know html can you help me?

wild zenith
#

STAR

#

hug

limpid fractal
#

DERPY

#

is this support to receive hugs now?

limpid fractal
idle void
#

kk ty

sturdy swan
#

my friend bot comple 2 week 2 days how many more days need for approveal

limpid fractal
#

its 2 weeks or more

sturdy swan
limpid fractal
#

yes

sturdy swan
limpid fractal
#

what

sturdy swan
#

but it cnt approved yet

limpid fractal
#

it doesnt matter if your friend has waited over 2 weeks, theres no exact time when the bot will be reviewed

forest moat
#

Read pins ^

sturdy swan
worthy garden
#

why does DSL not give the server voter role to voters in my server?
ping me if you know anything about this

trim sage
#

Is it ok if we keep editing our top.gg page

worthy garden
#

¯_(ツ)_/¯

trim sage
#

because I was adding html and had to preview it on top.gg so i kept changing it

bleak spire
worthy garden
#

i have

#

but on vote, it gives no role

viscid lintel
#

Yo IVE BEEN WAITING

#

for 2 weeks

#

Lik WHYYYYY

bleak spire
#

you can edit the same and set the voters role to @_everyone

worthy garden
#

seems like multiple people have had this issue

#

it is a bug, i just checked this channel's pins

bleak spire
#

If DSL having some autorole problem then remove the permission of manage roles for the bot

worthy garden
#

its been months, when will this get fixed damn

worthy garden
real laurel
sturdy swan
#

Ahhhhhhhh

idle void
#

webhooks

#

how to make everything working

steady gust
#

when my bot is verif on top.gg ?
There is a queue ?

ping me for reponse

crude onyx
#

can getting coding help from here is allowed?

long ferry
wild stoneBOT
#

@idle void

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

crude onyx
#

ty

arctic pagoda
#

My Bot is waiting for approval, but is there still a way to add my friends to the Owners?

serene barn
#

i add this bot 835167752456896564 at 23-4 but i cnt approve

fiery flume
raw pike
raw pike
lethal iris
#

Vote for role still broken?

graceful ocean
#

hello my bot verified from discord bots web site. but I didn't taked discord bots server. It been a long time. I don't understand why I'm didn't taked this server. Good days.

long ferry
#

We do not add bots here anymore if that's what you mean

long ferry
sharp hemlock
#

It's been 1 week but my bot hasn't been approved?

real laurel
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

hazy seal
#

-vote

#

oop

hidden radish
#

Hello

#

The bot's profile picture is not visible in Top.gg. How can I do?

long ferry
#

press the refresh data button

hidden radish
#

ups

#

really

#

thank you @long ferry <3

covert helm
#

Is the role thing fixed already or no?

frosty viper
#

@hidden radishwhere are you from

hidden radish
frosty viper
#

bende ;D

covert helm
frosty viper
#

OKAY SORRY

covert helm
#

L

frosty viper
#

Can I See When My Bot Will Be Approved?

zinc swallow
long ferry
vapid cliff
#

@long ferry my bot isnt approved but it has one vote how?

long ferry
#

?

#

your vote isn't approved??

#

wut

#

ohh

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

vapid cliff
#

@long ferry but it is showing 1 vote

long ferry
#

where

#

in luca's message using -botinfo?

vapid cliff
#

Ya

long ferry
#

Just ignore that, your bot cannot be voted for until it is approved

vapid cliff
#

Ok one more question
can i trace till where the process has reached?

long ferry
#

no you cannot

#

you will have to be patient

vapid cliff
#

Ok thnxs for your help

sturdy swan
#

Wake-up

Dont find your server on top.gg yet

Sleep

worthy plover
sturdy swan
worthy plover
#

No not really

sturdy swan
worthy plover
long ferry
#

can you stop with these emojis

#

and change channels if you have no support inquiries

worthy plover
sturdy swan
long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

sturdy swan
#

I tried editing

#

no effect

long ferry
#

then it wont change, wait till the issue gets fixed

sturdy swan
#

hello, when a bot is added to the queue the bot sends me a message right, now when i added a bot to the queue the bot didn't sent me any message

long ferry
#

@hidden root should've sent it

long ferry
#

guess it didn't

#

if you can see it on top.gg, it is in queue

sturdy swan
#

yup

#

i can see it

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but i think i added it 3 weeks ago

long ferry
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about 2 weeks ago

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

ok, thanks

twin river
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I don't think any of the bots DM you about it. You should have been pinged in #logs though

sturdy swan
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@twin river

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this is the first ping

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oh

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sorry.

twin river
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Well, like Aurel said. If you can see the bot on Top.gg it's in the queue

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the DM/ping isn't too important

sturdy swan
#

ok thanks so muh

dim birch
#

how long should i wait for my bot to be approved?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sonic musk
#

Hi there, is there a way to remove my server off top.gg? I want to make it private whilst i revamp it

long ferry
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kick dsl

sonic musk
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but i wont loose what i made?

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like the page

long ferry
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no, just hides your page

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it will show up again after re-adding dsl

sonic musk
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awesome thank you

mellow quiver
#

what is this server ?

twin river
#

This is the Discord server for the website https://top.gg

long ferry
#

@waxen widget please don't advertise

livid linden
#

@cedar wind

long ferry
#

yup you added your bot

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

livid linden