#support

1 messages · Page 415 of 1

sturdy swan
#

Pls Check)

zinc ore
craggy falcon
#

What bot i can give auto role for invites

zinc ore
#

Just search top.gg for "Auto role" and you'll find a ton.

gusty needle
#

Is reward roles not working for a reason?

candid bough
#

i am waiting a month to approve and nothing so far

past crescent
#

Anyone know if I can change the creators on the website as one has stepped off my team and another has joined?

twin river
cunning dew
#

hi! how do I know where my bot is in the waiting list for review?

twin river
#

You don't

cunning dew
#

how long do I have to wait, aprox?

odd ridge
#

2 weeks+

plush vigil
#

everytime i open my profile

#

it says that

twin river
#

The site seems to be having some issues right now

plush vigil
#

o oki, Thank you

pulsar torrent
#

Heyy I can't log in to top.gg site it shows 500 error

tacit grotto
#

yeep same

odd ridge
#

the site is on fire rn

odd ridge
#

you're just gonna have to wait

tacit grotto
#

ohh okk

pulsar torrent
#

Ohh I thought it's end at my side

#

I g it's for everyone

plush vigil
#

someone voted for my bot and it went up 100 votes

odd ridge
#

5xx errors are the server fucking up

plush vigil
#

OMG

#

WTF

solar turret
#

When isn't the site having issues

pulsar torrent
#

@odd ridge is it due to the more load on the site?

odd ridge
high granite
#

Is there a command to see if you were denied or approved for auctions access?

odd ridge
high granite
#

Ok. Does luca actually DM you?

#

It says that when you apply for auctions access.

odd ridge
#

no

#

or alteast not that im aware of

pulsar torrent
high granite
#

Alright thanks for your help! @odd ridge

cursive heath
#

somehow we rely more on our backend than i want

cursive heath
#

you know that traefik is the best cloud edge router out ther right

#

at scale

#

either way site should come back

odd ridge
#

mmm not really, though it depends on your setup.

cursive heath
#

no
it depends

#

thats not how it works

#

anyway

odd ridge
#

I mean yes, Generally i've not had traefik prove itself over any other controller

cursive heath
#

did you ever deploy anything at scale

#

yea i thought so

odd ridge
#

mmLol probably not at the scale you deploy at but enough to manage about 256GB+ of data and 50+ million requests

#

and definitely at the scale where we load test to the point where traefik bottlenecks first mmLol

still snow
#

Why i can't vote, I losing rare goods because the site doesn't eork

tall pendant
odd ridge
still snow
#

Looks sus link

sour badger
#

Don't click if u see it alert!

cursive heath
#

it seems like i actually fucked up some routing, on it already

still snow
#

When the page will ever be fixed? I getting 500 and 400 rerrors

cursive heath
#

whoever is saying site is not working, im aware

still snow
#

It doesn't give the roles since forever and now won't even take votes

pulsar torrent
sour badger
odd ridge
still snow
#

Do you need a programmer to fix it? Seems like something is really lacking

sour badger
#

Site problem for mobile users

odd ridge
#

site problem for most people i imagine not just mobile users

twin river
sour badger
#

By mistake

still snow
#

The role issue is going on since the start of January so no wonder I'm doubtful

odd ridge
#

that's been broken for ages

cursive heath
#

this is locked until i resolve the issue since people won't read, see #site-status

hidden willow
#

does this mean it is fixed? we can talk

cursive heath
#

yea

limpid fractal
#

ty Yukine

#

❤️

amber orbit
sturdy swan
#

If I update a majority of my code, would it have to be reviewed again?

valid rapids
#

i don't think so

long ferry
#

no it doesn't

sturdy swan
#

Alright, thanks

cyan flint
#

hi!! review times are currently around 2 weeks from the time it’s been submitted ^^

sturdy swan
cyan flint
#

it was submitted on the 23rd ^^

sturdy swan
regal quarry
#

i keep getting bad gateway

sturdy swan
long ferry
#

press retry for a live version

regal quarry
#

why cant i force a theme.

#

when i try to i get this

#

i did also test with and without new design

#

but that did nothing

long ferry
#

you need to use css

#

if you don't have any, you can't force a theme

regal quarry
#

oh ok

#

how do u do it with css?

long ferry
#

by simply using css through style tags

regal quarry
restive star
#

Everyone in PokeTwo server say website down... It true or false?

long ferry
#

false

restive star
#

Thank you. What are pronouns so can address properly?

regal quarry
long ferry
restive star
#

Been doing coding. @regal quarry

#

Website?

sleek hare
#

Hello, there appears to be an error with the invite link on top.gg

foggy parcel
#

Is there an age limit for bot verification?

sleek hare
sleek hare
long ferry
#

create an invite yourself and use that one

foggy parcel
#

Hey aurel

#

Is there an age limit for bot verification?

long ferry
#

-verifybot

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

sleek hare
#

I did, but I wanted to know if there was a way to fix this so we can track invites.

foggy parcel
#

For 100+ server verification

long ferry
sleek hare
#

Ok, thanks

#

There also appears to be an error with the voter role

#

Is there a fix for this?

long ferry
#

no there's not

sleek hare
#

I see

#

Will there be a fix in the future?

twin river
#

It will be fixed whenever the team manages to resolve the issue

odd ridge
#

eventually

twin river
#

until then, all you can do is wait

sleek hare
#

I see. How about a bot?

quaint scarab
#

how long is waiting for verification?

long ferry
wild stoneBOT
#

@quaint scarab

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

sleek hare
#

There's a bot that supposedly auto-assigns a voter role

#

Have you heard of it?

sturdy swan
#

there are many bots that do that, yeah

#

they use the api

sleek bane
#

Can i user Top.gg API to know if a user left review under my bot or not?

zinc oracle
sleek bane
#

are there any plans of introducing it in the future?

odd ridge
#

i doubt it

zinc oracle
#

no, as bot devs would use it to reward users who review bots, which is against our rules.

limpid fractal
sturdy swan
#

How do I see how much my bot is in queue

long ferry
#

you can't

sturdy swan
#

Ugh Why?

long ferry
#

because the queue position is confidential and percentage is disabled temporarily

sturdy swan
#

My main account @sudden aurora was locked for phone number verification, how can I access my discord bot again on top.gg?

limpid fractal
#

ok

sturdy swan
#

Yeah

limpid fractal
#

one of the options is you can request to delete it and resubmit through that account (if you can prove the bot belongs to you)

sturdy swan
#

oh

#

Is there any way to do it without deleting?

limpid fractal
#

not that I know of, so your not able to login to top.gg with that account?

sturdy swan
#

Yeah

limpid fractal
#

then you will probably have to wait until you can get access

sturdy swan
#

oof

limpid fractal
#

I dont think theres any other way

sturdy swan
#

@odd galleon is there any other way?

limpid fractal
#

dont ping a team member

#

a mod will answer

sturdy swan
#

oh

stark lagoon
long ferry
#

refresh

stark lagoon
#

what happened ?

limpid fractal
#

aurel instead of lurking

sturdy swan
#

Aurel

#

Could you help me

long ferry
stark lagoon
#

okey

long ferry
#

Only way is to delete the bot for you to resubmit it

#

there's no other way

sturdy swan
#

Ooooooooof

scarlet stirrup
#

Why vote change every time I refresh the page ?

long ferry
#

caching

sturdy swan
#

does anyone know how to set a requirement for a giveway on frisky tool

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

long ferry
#

webhooks are working

sturdy swan
#

That would be an error on your side, make sure you are using the latest api docs

long ferry
#

If nothing arrives at your end, then very likely faulty on your end

sturdy swan
#

Hello!,
I'm F4res the owner of @PGxBot
But actually I've added the bot from another account and I forgot it !
I can't add the bot again because it exists on the site!
I have the full owner of the bot! and I can give evidence
What should I do rightnow?

#

@gray surge <<

long ferry
#

delete the bot from the other account

jaunty pier
#

i have no idea what ive jsut paid for....someone want to explain to me what this is?

long ferry
#

paid for what?

sturdy swan
#

hello

jaunty pier
#

this "premium bot" which put me in this server

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

jaunty pier
#

im still super confused

#

im just trying to get the premium fishing Kaguya bot...

sturdy swan
jaunty pier
#

no

#

just called kaguya

#

its a fishing game

zinc oracle
jaunty pier
#

and if they dont have a support page?

sturdy swan
#

Then ig you are screwed

jaunty pier
#

i literally just added them last night not sure how i got banned...

glossy cedar
#

I've purchased premium but can only create 3 reaction roles every 12 hours ?

sturdy swan
#

-wrongserver

#

Bruh

glossy cedar
#

oh lol, which server is it

sturdy swan
#

Wrong server for that

glossy cedar
#

anyone got an inv pls

sturdy swan
#

Join the support server for the bot

#

And scroll down

jaunty pier
#

again i am very confused as to what i am getting out of the premium...

zinc oracle
wild stoneBOT
#

@glossy cedar

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

Ty

rigid bay
#

Hey so i just updated my bots data and when i go to his profile it didnt update. Even after refresh the page and data

zinc oracle
zinc oracle
jaunty pier
#

ok well what about what this "premium" top gg subscription i just purchased?

#

can someone explain what that is?

rigid bay
odd ridge
#

about it

odd ridge
#

oh ads dont render (i think) if i can remember

#

also broken though

jaunty pier
#

that page explains nothing lol

odd ridge
#

it tells you everything you get mmLol

wild stoneBOT
#

@rigid bay

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

rigid bay
#

Didn't see. Thx

brisk plank
#

How long does it take to get verified or smth

rigid bay
#

So can i delete it then re-add it with the correct data or is that not going to work?

rigid bay
brisk plank
hot jackal
#

i set up my server and there was a role rewards section, so i added a role so people who vote get the role and its not working so far

zinc oracle
brisk plank
rigid bay
#

Okay

#

Well thx for your time i guess

strong notch
#

The webhooks aren't working properly and aren't giving rewarded roles

zinc oracle
strong notch
#

yes

zinc oracle
#

vote webhooks have been kinda broken on servers for the past few weeks.

#

will just have to wait for a fix.

sturdy swan
#

why this error ?

#

when i want to vote this bot

zinc oracle
# sturdy swan

is the bot approved? unapproved bots cannot be voted for.

sturdy swan
#

i was deleted my bot and add it

#

( my english is not good im sorry )

humble eagle
#

why?

sturdy swan
#

sorry !

#

because my friend tell me that

#

idk why

#

he said your bot well be famous

humble eagle
#

hmm?

hot jackal
#

could someone maybe answer my question?

sturdy swan
#

send the bot id here ?

humble eagle
sturdy swan
#

before i deleted it there are no problem

humble eagle
#

you can get banned for it

sturdy swan
#

my friend tell me that 😭

#

I said the truth

humble eagle
#

don't do that again

sturdy swan
#

of course

#

i well

#

so.. send the bot id here or .. ?

humble eagle
#

for?

sturdy swan
#

approved

humble eagle
#

no, you have to wait again

zinc oracle
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

ohh

pseudo cave
#

Hey ya'll! I am new to this bot. I am trying to get this bot to remind my members to set their time zone but it won't even after I have went their the set up for reminders.

foggy parcel
sturdy swan
#

im sorry for your time and thanks for serving me

pseudo cave
hot jackal
# foggy parcel What is your question

i was setting up my servers page and in it i saw you can have vote rewards for people who voted. I added a role and submitted the page, but when someone votes it doesn't grant the role

foggy parcel
#

Did you do that with a bot?@hot jackal

gloomy shell
#

the vote rewards through DSL are not working rn

hot jackal
#

no, i did it through the website

humble eagle
zinc oracle
wild stoneBOT
#

@pseudo cave

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

hot jackal
austere bronze
#

Small problem
my discord bot's name isn't refreshing at all for some reasson

naive maple
#

nothing major but about a year ago i had deleted a server but then forgot to delete the server from top gg before i deleted the server with the servers page still being up can i have it deleted since its been deleted for over a year

austere bronze
#

I am

#

I am technically spamming it at this point

naive maple
#

yea if that page could be deleted it would be greatly apreciated

misty sparrow
#

Oh really ?

austere bronze
#

yes

#

I am

misty sparrow
#

Rip

austere bronze
#

the photo did update before

#

but the name isn't at all

#

doesn't budge

misty sparrow
#

Probably a bug

austere bronze
#

Eh probably

grand ravine
#

That's a very common mistake

long ferry
#

@austere bronze you didn't change your bot Name then

#

You probably changed the application

#

Oh well what KuuHaKu said lmao

rigid bay
#

"neutral Some users are unable to edit their bot/server
》 in addition to above, some users can edit their bot/server but their additions are not saved properly"

long ferry
#

the avatar/bot name is not affected by that

#

it should update upon using the refresh data button

rigid bay
#

Not here. I updated Name and description and still nothing all the old stuff

long ferry
#

description is affected by it

#

but not the name

#

make sure you correctly changed it and not the application name

rigid bay
#

I can say servers bot is in Background url description and support server are effected by it

long ferry
#

servers bot is in
is being reworked afaik

#

background url and support server could be affected

rigid bay
#

Once i do background url i get this

long ferry
#

you didn't use it correctly

#

imgur only

rigid bay
#

Ik

long ferry
#

has to be a direct image url

rigid bay
#

And i have it

long ferry
#

not http://imgur.com/code

rigid bay
#

https://imgur.com/S1ZN0fZ thats the link

long ferry
#

Is not a direct image url

#

right click the image and copy image url

#

that's the direct image url

rigid bay
#

Still same thing

#

https://i.imgur.com/S1ZN0fZ.gif

long ferry
#

you cannot use gifs in the card background

rigid bay
#

Big rip

sturdy swan
#

One of my members accidentally forgot to star the server so I'm trying to delete the review but it's not working

eternal shoal
#

Yo

rigid bay
#

@long ferry Still get An unexpected error has occurred.

#

https://i.imgur.com/2v0Usn8.mp4

eternal shoal
#

How do I delete a server from the server list?

long ferry
#

pngs only

rigid bay
#

So no videos/gifs

sturdy swan
#

How To Change Text Style, Font, Color in Bot Long Description In Top.gg

#

?

long ferry
rigid bay
#

Damn no gifs

sturdy swan
#

I don't know css well can u give an example

rigid bay
#

Aurel since im really dumb. What does Background url. Cuz i see no change

sturdy swan
long ferry
#

can't help

ashen talon
long ferry
#

mute it then

ashen talon
#

no

#

it pings me

long ferry
#

mute it so it doesn't

rigid bay
#

Aurel since im really dumb. What does Background url. Cuz i see no change

ashen talon
rigid bay
#

You edited the bot

ashen talon
#

yes

rigid bay
#

So it pings with the message you changed it

ashen talon
#

yes, ik

rigid bay
#

So it will only ping if you edit it

#

No?

drowsy citrus
#

can you embed a link in an announcement on top.gg?

craggy harness
#

golden ibex
#

hello my bot hype was declined, added by my other dev @sturdy swan, it says the help command wasnt working but it is a dm message, i think the reviewer had their dms off

#

@wild zenith is the one i think

twin river
#

All reviewers have their DMs open, if you think a mistake was made, DM the reviewer that declined it

golden ibex
#

ok

sturdy swan
#

I added hype, then it got declined for no working help command.

twin river
#

The bot was declined because it was offline

#

If you read the decline reason, you'd know

sturdy swan
#

One of my members accidentally forgot to star the server so I'm trying to delete the review but it's not working

lethal otter
#

@misty juniper

fluid rapids
#

One message removed from a suspended account.

#

One message removed from a suspended account.

calm frost
#

I was wondering what the waiting time for the bot was? my bot has been waiting for two weeks

twin river
#

The wait time is 2 weeks or more

lone thistle
#

How long does it take to get bots approved?

frail musk
#

How do I find a bots prefix?

limpid fractal
#

where it says prefix

#

on the bot page

worn moth
#

sad i still cant edit my bot page

odd cobalt
#

The reviews are bugged

#

And when he click in Enviar (Send) it doesnt was sent

sturdy swan
odd cobalt
#

Ok

odd cobalt
sturdy swan
#

ah yea there are site issues for some members then

odd cobalt
#

uhhmm

tacit nest
#

Forced themes are only enabled for creators who use custom CSS in their detailed description.

Why??

grand ravine
#

Because enforcing a theme is kinda bad if you have no reason to

#

Not everyone like dark/light theme

tacit nest
#

thx

fallow bolt
#

k

tacit nest
#

I submitted my bot . I hope get accept (:

latent marsh
#

Hey, I edited a role to have a different emoji, but the old one is still there. Anyone know how to get rid of the original emoji?

remote mango
#

how long does it take for it to review my applicatio

sturdy swan
#

it says this

wide scroll
#

yeah

#

and im not able to add my server to top.gg

icy vault
#

Hi, Can anyone adivse and help me understand how to add smoogle translate to the server

fluid rapids
#

One message removed from a suspended account.

pearl sundial
#

whenever I try to edit my server, see server analytics, announcements , or votes I get this error

icy vault
sturdy swan
#

when you will test my bot

sturdy swan
pearl sundial
# sturdy swan

I have the same problem, I asked here before but no one was able to help

sturdy swan
#

@limpid shadow can you help me

fluid oxide
sturdy swan
#

ok

#

I know adding people to teams and it not showing up as pending is a bug and all. But is there another way I can add another bot owner to my top.gg page other than teams? (Teams doesn’t work for me at all)

lost ice
#

Will my bot be denied if its not 100% done

sturdy swan
#

@lost ice Nope, as long as you have a working help command and most of the commands you make public work.

rugged bone
#

@sturdy swan are you here?

sturdy swan
#

Ye

rugged bone
#

Have you seen my bot submittion

sturdy swan
#

Nah, all pending bot pages are restricted to everyone except the bot owner

tacit nest
#

What the conditions of admission in top gg?

sturdy swan
rugged bone
#

@sturdy swan Does top.gg supports Glitch.com?
As I have coded my bot from that web only...

sturdy swan
#

@rugged bone Yeah, there are some people here who use glitch, but I heard it's not too reliable.

sturdy swan
#

Well, hosting a bot on Glitch breaks their ToS I believe, so your bot could be taken off pretty much at any time.

rugged bone
#

Got it

rugged bone
sturdy swan
#

You mean host it?

rugged bone
#

Ya

sturdy swan
#

You probably won't find any good free ones.

rugged bone
#

Whois Luca as there is written
If my bot is ok then I will recieve DM from him/her?

sturdy swan
#

Yeah, you'll get a DM from the bot telling you if it's approved or denied.

rugged bone
#

👍 👍 ok

rugged bone
sturdy swan
#

Well, you won't find any good free ones.

#

So paying for it is almost necessary.

#

Unless you want to host in on your PC.

rugged bone
#

I hosted from Android so... Let's see

sturdy swan
#

I think this channel is only for top.gg support.

#

So if you have any development questions.

inland gulch
#

if you have some sort of home server or backup pc you can host off of that as well :)

#

i host my bot off of a raspberry pi and it works fine

#

for now at least

sturdy swan
#

^

uneven obsidian
#

I need bot developers role

inland gulch
#

congrats on hitting 100k members @uneven obsidian !!!

uneven obsidian
#

I am magnum bot dev

uneven obsidian
rugged bone
#

Some users says that they will host a bot from botghost and make 100 servers and invite the bot in all servers and they will get Verified badge is it really works? @sturdy swan

inland gulch
#

no it doesnt

rugged bone
#

@uneven obsidian sorry but who are you?

sturdy swan
#

Disocrd got rid of the Verified Badge because people kept doing things like that

#

That's why we cant have nice things

uneven obsidian
inland gulch
#

they limit how many of your servers count as joined servers

sturdy swan
#

mhm

rugged bone
#

Oh...

inland gulch
#

at least so ive heard

#

thankfully tbh

sturdy swan
#

I think it's something like

#

Only 2 servers owned by the same person count

inland gulch
#

yeah something like that

sturdy swan
#

So you can't have some friends make 100 servers

inland gulch
#

1 being a support server and another a personal server

sturdy swan
#

Mhm

#

Besides, they manually check anyway.

inland gulch
#

my bot is currently in 48 servers and only 2 of them are mine

#

but about 10 or so are from my friends

sturdy swan
#

ah

#

mine just hit 50

inland gulch
#

congrats!

rugged bone
#

Wait I am owner of 15-16 servers
And does it effects on bot something

inland gulch
#

nah not really, just that only 2 will count towards the 75 for verified

sturdy swan
#

Ok ima head out of this channel before we get in trouble for talking here

#

😳

inland gulch
#

fair point xD

rugged bone
#

Hm

#

@inland gulch is your bot on top.gg and can you tell the name?

inland gulch
#

sadly it isnt yet but its name is Smuggy

#

its up on another site i think

hollow helm
#

hey, so I wanna make a bot for my friend, but I dont wanna code it, is there a way to make a bot without coding other than botghost.com and botdesigner?

rugged bone
#

So now only coding can make bot I think

inland gulch
hollow helm
rugged bone
inland gulch
#

yeah it seems kinda crappy tbh

#

wouldnt even bother with it

rugged bone
#

Becoz on steam many users uses becoz of hacked apks and games

#

@inland gulch what you used for monitoring your bot?

inland gulch
#

i host mine off of a raspberry pi in my home

#

i have private commands made to check analytics and whatnot

wintry elbow
#

-intk

#

_upto

#

-upto

mint schooner
#

Mods only

wintry elbow
#

Bot review

mint schooner
#

Review time is 2 weeks+

wintry elbow
#

Okay

#

Thanks

#

-into

#

-upto

vapid cliff
#

What is the max time to get a bot approved?

cyan palm
wild stoneBOT
#

@wintry elbow

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

How do i add a roles channel on mobile this has been very hard to navigate

uneven obsidian
#

-help

#

-upti

#

-upto

radiant grove
#

-help

copper patio
#

-upto

#

-help

radiant grove
#

!help

#

ahelp

urban cape
#

!Help

radiant grove
#

||🤬||

#

xD

waxen grail
#

Hi

#

How does one buy premium

#

I see at the bottom of the ad when I go to vote for my server "dont wanna see adds support top.gg by buying premium" but have no idea how to actually go about getting it

trail marten
#

Hi

#

How do I know if my bot has been accepted or declined?

sturdy swan
#

@trail marten you’ll get a dm from @wild stone

#

Once it’s been reviewed

trail marten
#

K, thanks

civic jetty
#

on the top.gg website the reviews do not update. When will this be fixed

#

For example i have 108 reviews but it only shows the first 20 from months ago

tepid oak
foggy parcel
sturdy swan
#

est reply time on email support?

mint schooner
civic jetty
#

Thank you for the response

mint schooner
#

Np

sturdy swan
#

في عرب؟

#

@sturdy swan @sturdy swan @sturdy swan @sturdy swan @sturdy swan

#

hi

#

@sturdy swan you are supprt

#

Spick Arbi

#

No

#

Someone else might

#

😗

#

Ok

#

What is this bot plasma

#

How 🔧 🔧

#

@sturdy swan

#

This isn’t the bots server, this is the server for the website that shows the bot

#

To get to the bot server, click support on the bot page

rugged bone
#

Simple

#

@sturdy swan how to get bot developer

#

Role?

sturdy swan
#

Wait for your bot to get approved

rugged bone
#

Noice

nova sparrow
#

help I changed the bot's pfp and now the pfp on top.gg is showing up is 'G'

sturdy swan
#

click refresh data

nova sparrow
#

thanks!

sturdy swan
#

est reply time on email support?

#

how to add creators in top.gg bot

edgy trout
#

hello o/

icy stone
#

hello

edgy trout
#

so i have a monthly credit

#

how do i claim it

#

or how to redeem it

#

@icy stone

#

am genuinely confused

#

ahhhh

icy stone
#

you can't use your credits if you don't have that role

edgy trout
#

oh

#

alright tysm

spice niche
#

Hello

#

How do we see when the bot will be approved?

zinc ore
#

You'll get a DM from @hidden root and a ping in #logs .

#

The current wait time is up to 2 weeks or more, so you're about halfway there!

tame star
#

Waiting for @hidden root DM from past 2 weeks

#

It should arrive anytime soon

zinc ore
#

up to or more so... no guarantees ¯_(ツ)_/¯

ivory meadow
acoustic salmon
#

no healthy upstream, help

dense lichen
#

hmm

zinc ore
dense lichen
#

looks like needs help in hosting the bot...i guess idk

stuck kiln
#

Hey so approvals can take longer than 2 weeks ?

zinc ore
#

yes it's up to 2 weeks or more, but should be less than 3.

acoustic salmon
#

when i open to invite the dyno bot i get this sentence

zinc ore
#

Ah, you're in the wrong server, this isn't dyno bot support.

stuck kiln
#

Okay maybe he was declined for whatever reason , I have been waiting longer than 3 weeks. No worries I will just improve the bot and try again I guess lol

stuck kiln
#

What bot is this

zinc ore
#

yours.

stuck kiln
#

Have I added another one

zinc ore
#

No, you only added one bot, and it was precisely 1 week ago.

coarse yew
#

Hi. Would it be compliant with the rules if i was to make a web scraper that visits top.gg and votes for a bot by executing a single python file?

zinc ore
#

That would not be compliant, no. Votes need to be done manually, on the website, by users.

sturdy swan
#

ID 528955814359072770

coarse yew
zinc ore
fervent yacht
rugged bone
#

@zinc ore how much time it take to Get my bot accepted in top.gg

zinc ore
#

Currently up to 2 weeks, or more.

fervent yacht
#

read plz

rugged bone
#

Can you tell Max time

zinc ore
#

There's no theoretical max time. but it should be before 3 weeks.

sturdy swan
#

e

limpid fractal
#

e = not appropriate for this channel unless needing actual support

sturdy swan
#

Are all the current issues at the pinned comment still active?

limpid fractal
#

yes

sturdy swan
#

Hey guys

#

Is possibile to be bots on the site wich uses fully github codes, and it's a full copy?

minor jacinth
#

how to setup Sx4 bot for logs

#

can u tell any to me

sturdy swan
#

Because https://top.gg/bot/830013153047085057 - bot is a trash that uses codes from git and it's enabled. For example, the TicTacToe command (!ttt) is from https://github.com/MaheshNat/GameBot/blob/master/commands/ttt.js

GitHub

A discord bot made using discord.js to play various games ranging from card games, to tic-tac-toe, poker, and many others. - MaheshNat/GameBot

#

@humble eagle

#

is my bot accepted

zinc ore
wintry knoll
#

bruhhhhhhhh it has been 3 weeks why is my not still not accepted ;-;

limpid fractal
#

k one moment

#

you added your bot on the 21st, I am more than happy to inform you that it has not been 2 weeks yet

wintry knoll
#

lmao every day is a week

limpid fractal
#

if every day counts as 1 week it would be well over 14 weeks

wintry knoll
#

;-;

limpid fractal
#

so anyway

#

it hasnt been 2 weeks yet

#

keep waiting

wintry knoll
#

also uh is there a way of getting to know when or at what place the bot is in the queue?

zinc ore
#

nope, you can't, just have to wing it for now

wintry knoll
#

ah yes cool

fervent yacht
zinc ore
#

Even knowing your position in queue would do nothing - it's not like the rate of approval is stable. Humans are doing bot reviews, at their own pace, on their own schedule, sometimes in large batches, so there's literally no guarantee at all whatsoever on how long it will take.

hexed onyx
#

@calm bridge

left dune
#

when I try to add dyno to my discord server it says "no healthy upstream" how do I fix it

hexed onyx
#

dm ads

calm bridge
#

la o deneme

zinc ore
heady sun
#

I don't understand auction
I filled up the form but after that nothing hapanned

left dune
zinc ore
heady sun
#

Okay

fervent yacht
#

o k

lone anvil
#

@sturdy swan no

calm bridge
#

ya reklam değil diyom

wintry knoll
#

lol

wintry knoll
#

well time to wait i guess

zinc ore
hexed onyx
lone anvil
wild stoneBOT
#

@hexed onyx

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
zinc ore
#

Also they were already banned, as evident in #mod-logs

hexed onyx
#

ops sorry

rigid bay
#

Do you see the the "Get support" while your bot is being reviewed or only when its approved?

zinc ore
#

No one but the bot's owner(s?) can see the bot page while it's being reviewed so that point's a bit moot tbh

rigid bay
#

Ik but i can't see the "get support"

#

And i did add it

humble eagle
#

what is bot's id

zinc ore
#

hey did you know there was a preview feature in the bot edit page? just... btw.

sturdy swan
#

Can anyone will tell me I have submitted my bot on topbot.gg so when will I receive the message from them?

zinc ore
#

The current wait time for bot reviewing is up to 2 weeks or more.

sturdy swan
#

Oh okay so when my bot will be reviewed then how would I inform?

zinc ore
#

You will get a DM from @hidden root as well as a ping in either #logs or #mod-logs

rigid bay
#

So no more dm from @wild stone ?

zinc ore
#

Nah they switched bots (not sure why specifically, maybe because Luca was doing too much already?)

fresh nova
#

<@&304313580025544704> May I ask something or is this ping not needed?

wild stoneBOT
#

@fresh nova

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
zinc ore
fresh nova
#

Ok may i ask something to A moderator?

zinc ore
#

Just go ahead and ask the question, we have no idea who needs to answer it until we know what the question is...

fresh nova
#

I wanna know, what is the process of approving a bot?

#

are there certain things a bot needs to have?

rigid bay
#

You can't do/ be able to see that anymore

#

bot rules

pliant mauve
#

where can I report dm ads

orchid jay
#

owoh

#

klcvnhlkvcznh

rigid bay
pliant mauve
#

np

fresh nova
#

I just read it

#

thanks for helping me

rigid bay
#

Np

flint heart
#

where can i find the "api" section?

rigid bay
#

Wym?

flint heart
#

in the sidebar it says , I cant navigate to it

#

so what my question is how do i get my token for api

rigid bay
#

I have no clue sorry

flint heart
#

Oh oke no problem

keen sand
#

I added my new bots

#

but one them is a copy of my last bot
But i had deleted my first bot so will they accept my new bot?

past crescent
#

Any idea if I can edit the creators on the website.

ebon scaffold
#

How many time Luka say me the msg

zinc ore
zinc ore
limpid fractal
olive kindle
#

I've been waiting for about 2 weeks when my bot will be approved

zinc ore
#

It's up to 2 weeks or more

flint heart
echo beacon
#

can someone help with heroku I tried finding solution on google but I can't seem to find it and heroku does not have discord server

long ferry
echo beacon
#

okk thanks

soft plover
#

Hey guys

#

I changed my bot's name but it's not yet changed in your top.gg website. why?

limpid fractal
#

click refresh data

austere bronze
#

and I did change it in the application

zinc ore
#

Make sure you're changing the bot username and not the application name

#

the application name isn't used by top.gg at all

austere bronze
zinc ore
#

which section is that from

austere bronze
#

General Information

#

Oh

#

Bot

zinc ore
#

that's the wrong place

austere bronze
#

Im dumb

#

ty

zinc ore
#

yeah Bot's the one.

austere bronze
#

ty alot

#

I actually feel dumb

#

lol

fallen mirage
#

hello i have a question

#

@limpid shadow sorry for ping

#

but i puted my bot before 10 minutes on the site and when i want wo search him i dont find him

austere bronze
#

check Luca messages

#

prob got rejected or u have to search the name correctly

limpid shadow
#

Search takes up to a week to add new bots/servers

fallen mirage
austere bronze
#

there we go

fallen mirage
austere bronze
#

you have to wait some time

fallen mirage
#

ok

austere bronze
#

some days and maybe weeks

#

and it will pop up there

limpid fractal
#

well

#

get your bot approved first

soft plover
#

Anyway I think top gg didn't add that feature

twin river
#

That's because you change it's name in Discord's Developer Portal, not on Top.gg

soft plover
twin river
#

Because there isn't one, you need to refresh data after you changed it's name

soft plover
#

I saw a page to change short description ,long description , support server url

#

I also clicked on refresh multiple times

twin river
#

Then you just need to wait a while and try again

soft plover
#

Is the refresh data button bugged in mobile?

#

I have been clicking it like a couple of days lol

twin river
#

Shouldn't be, unless you're using Safari

soft plover
#

The name is still not changed

#

What's that Safari?

#

I'm using Google Chrome if u meant browser

twin river
#

Probably just related to site issues then

soft plover
#

Yep, I'm sure

sour badger
#

What steps do we need to follow to make our bot verified from discord?my bot is near to 75 servers

limpid fractal
#

we arent discord

#

ask in their server

sour badger
#

Ok anyways ignore it

limpid fractal
#

but its not a question to ask in top.gg's support channel

#

support is related to top.gg only

sour badger
#

:/

twin river
#

Ask here

teal pivot
#

?

twin river
#

What bot?

teal pivot
#

My own bot

#

?

twin river
#

We don't add approved bots here

teal pivot
#

its not again?

twin river
#

What?

teal pivot
#

Not add in here?

twin river
#

We don't add approved bots in here, no

teal pivot
#

Oh.

limpid fractal
#

why do yall mods never mention that there are votes every month

teal pivot
#

in where u guys add approved bots ?

twin river
#

We don't add them anywhere

teal pivot
#

ohh.

#

only approve ?

#

Not added ?

twin river
#

There is a poll in #site-status every now and then that lets you vote for bots that get added here

limpid fractal
#

SPAX IMA SLAP YOU IF YOU DONT MENTION MONTLY VOTES

#

ty

twin river
#

Huh?

#

I don't understand what you're trying to say

soft lily
#

hello i try to add an iframe on top.gg so the iframe dosn't work can you help me ?

twin river
#

In what way does it not work?

soft lily
#

the iframe send white page

long ferry
#

Properly close it

#

Read up on how to use iframes

soft lily
#

<iframe></iframe> no ?

long ferry
#

Correct

silent torrent
#

how will i know that my bot is approved or not

twin river
#

@hidden root will DM you

silent torrent
#

Oh

#

Ok

#

In how many days?

#

i applied today

twin river
#

2+ weeks, I already told you

silent torrent
#

oh ok

pine lagoon
#

How can I get a picture on my bot's page?

limpid fractal
#

html/css

nova helm
#

@rose glacier

#

See wtf is this

limpid fractal
#

this isnt dank memer support

nova helm
#

But the bot is in tip.gg and this is not allowed

#

@long ferry

limpid fractal
#

go. to. their. support. server. and. see.

nova helm
twin river
#

If you think it breaks the rules, report it on the site

#

pinging random mods won't help

soft lily
limpid fractal
#

did you put it inside the html tag?

nova helm
soft lily
sturdy swan
#

is there any role for premium?

twin river
calm pebble
#

I deleted my bot but it was not deleted from the system : )

long ferry
#

You didn't submit any bots to our site

calm pebble
#

other account*

long ferry
#

ID?

sturdy swan
#

yes

#

this is

#

I was going to delete and re-add the bot but it was never deleted

long ferry
#

sure thing, one sec

#

deleted, then readded

#

any reason why?

sturdy swan
#

There was uncorrected information on my bot and I thought it could be corrected by deleting and re-adding it. it didn't change when i edited the bot

long ferry
#

What exactly was that "uncorrected information"

sturdy swan
#

can someone help me?

long ferry
sturdy swan
#

Even though I deleted the github repository it still remained and by adding it again I thought maybe maybe it will enter the newly added bot trend

long ferry
#

yeah that's related to our site issues

#

anyways, seems like you resubmitted with this account you're talking through right now

#

is that correct?

calm pebble
#

yes

sturdy swan
#

I click authorize and this screen appears again :v

long ferry
sturdy swan
#

ok

long ferry
calm pebble
#

I deleted the bot and sent it again but it's still like this

long ferry
#

oh that's weird

#

lemme test something

calm pebble
#

ok

long ferry
#

Can't seem to reproduce it

#

could you try deleting and resubmitting it again?

#

or could you give me the ID of your bot for a sec

calm pebble
#

689171084867665989

#

sorry to keep you waiting, computer potato

fresh nova
#

where do I ask questions that are only aimed for moderators and/or administrators?

#

sorry, i have trouble reading embeds

long ferry
#

@calm pebble the bot shows up being in queue now

#

if that's what you mean

primal gull
#

how much do you earn off of 1 vote?

long ferry
primal gull
#

100 votes in total?

fresh nova
#

Ok, so my question is, if I wanted to apply to be a moderator if are there certain things i need to meet before doing so?

primal gull
#

like lifetime?

long ferry
calm pebble
#

now it is OK 👍

long ferry
calm pebble
pulsar tundra
#

how can i remove my review?

exotic grail
#

HI

#

HELP

#

ME

#

if i am giving the webooks links the message is not coming

#

HI
HELP
ME
to keep my server in top.gg
if i am giving the webooks links the message is not coming

long ferry
#

???

#

no need to say it twice

#

you cannot use discord webhooks, you need to code your own webhook

jade void
#

Hey, when will Vote Role Reward be fixed? It doesn't work now for like 2 months.

long ferry
#

there's still no eta unfortunately

#

it did work 2-3 weeks ago for a short time

jade void
#

Hm. Okay, I guess then just be patient until it works again. Thanks.

zinc silo
#

Hi

split delta
#

Idk why My Bot is not verified yet I'm wating For 2 months I upload 2 bots one got Denied and idk what's abt 1 it's still on queue

summer frigate
#

türk bi yetkili varmı

wild stoneBOT
#

@split delta

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

one was declined, the other one you submitted during our site issues? I think

summer frigate
#

Aurel, can you see what row my bot is in?

long ferry
#

Well I could

summer frigate
long ferry
#

but won't tell you as It is confidential

split delta
#

Can u check it it's name is ZenNoid

zinc ore
long ferry
zinc ore
#

it was never recorded

split delta
zinc ore
#

What then?

split delta
#

It's still on queue form months

summer frigate
zinc ore
#

828845725155983360 is the other bot you submitted and that was one declined for breaking the Glitch ToS

split delta
#

I'm talking abt different one

long ferry
#

oh the second one is still in queue

#

but that's intentional, all good

sonic patrol
#

How can I remove my review for a server?

split delta
long ferry
long ferry
split delta
#

So, did it's getting reviewed or its On queue

#

I have to re add it?

sonic patrol
long ferry
#

you'll have to continue being patient

split delta
#

Ok

sturdy swan
#

guys do you approximately know when will my bot get reviewed?

split delta
#

I was asking cuz my friend also uploaded it it go Added on 2 weakz

zinc ore
#

Current wait times for bot reviews is up to 2 weeks, or more.

long ferry
#

@split delta I can assure you, we did not forget your bot ThumbsUp just takes a bit longer than expected

split delta
#

Hmm

sturdy swan
#

can someon help me pls

summer frigate
#

So how many bots are next (to calculate :D)

long ferry
sturdy swan
#

@odd galleon can you help me there is someone that fucking with a five m discord with 1000 people

long ferry
summer frigate
grand ravine
#

he pinged stef for other server drama smh

sturdy swan
#

idk but i search a discord help desk

long ferry
#

-notdiscord

wild stoneBOT
quartz radish
#

I claimed my 15$ credit for this month and it didn’t update my balance it’s still at 15$

valid moon
#

what is voting credit on topgg?

long ferry
#

-credits @valid moon @quartz radish

wild stoneBOT
#

@valid moon @quartz radish

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

quartz radish
#

Oh so my credit from last month expired

#

Rip

pale cedar
dusky osprey
#

Is a bot that does generates random codes trying to generate valid nitro allowed?

chrome flare
#

How do you auction?

#

or where

zinc ore
dusky osprey
#

ok

#

Then i willnot make a bot like that

zinc ore
#

I sure as heck hope not

zinc ore
chrome flare
#

thxs

sturdy swan
#

why is this even a thing

#

being able to post a review without leaving any stars/description

zinc ore
#

Most review sites allow you to leave a review without a comment, that's a very valid way to leave reviews.

sturdy swan
#

thing is, most of these people miss clicked

#

and they cannot edit it

zinc ore
#

Well the "unable to edit" is certainly a bug, but the ability to review without a comment isn't, I don't think so.

#

Now why in heavens would you flag a 5-star review though

sturdy swan
#

thats a 0/5 review, without even a description LOL

#

and the issue is that many members told me they miss clicked and cant even edit their review

#

so its even worse

coarse holly
#

I have a question,the following is my code,but it doesn't give any error or response


@client.event
async def on_dbl_vote(data):
    print(data)```
zealous birch
#

why during an active adventure after I found an enemy I can't continue

mortal thunder
#

hello give it a casinobot?

zinc ore
#

@zealous birch @mortal thunder this is top.gg support not <insert whatever bot yo'ure talking about> support. Please join their appropriate support server.

mortal thunder
#

ok thanks 😄

zinc ore
uncut totem
#

when my bot @torn swallow added?

twin river
#

Approval time is 2+ weeks

woven raft
#

Hey there , im waited almost 2 weeks and my bot hasn’t verifid in topgg!
Last time i got dmed in 1 week but this time is realy realy going to be long