#support

1 messages · Page 399 of 1

tranquil ridge
#

anyone?

empty crypt
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hi all,
i'm new in this DC, i'm looking bot to add into my server, i'm not sure what kind of bot i could use, for:
Any player join into my DC szerver they have to answer for example 5 question and get minimum 80% to verify person to able to see more channels, and if won't pass test then have after 60 min to try again?

might be is easy bot but i'm wonder maybe someone can give me path to find out

tranquil ridge
#

this are main bot to make your server better

empty crypt
#

thank for reply, i'll check them 🙂

tranquil ridge
#

ok

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why vote button is not responding

crimson wraith
#

staff

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pls

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can u tell me

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<@&304313580025544704>

tacit zodiac
#

-atmods

wild stoneBOT
#

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
crimson wraith
#

ok

tacit zodiac
#

What do you need help with?

crimson wraith
#

my bot

raven tundra
#

How do i get my bot approved?

crimson wraith
#

or more

tacit zodiac
#

It currently takes 1-3 weeks

crimson wraith
#

i waited so long

limpid fractal
alpine vale
#

Hi all

raven tundra
south shell
#

Play music

strong sinew
#

Hey, der Bot Raven wurde entfernt weshalb ich schonmal hier reingeschrieben habe, aber es passiert nichts! Es kann nicht sein, das top.gg es nicht schafft innerhalb 1 Woche uns die weiteren Schritte zu sagen was wir jetzt machen sollen! Von Aurel wurde gesagt das will ich mit den Developern klären, aber da kommt nichts. Ich kümmere mich schon seit 1 Woche drum das wir wieder auf die top.gg Seite kommen aber es kommen keine Vortschritte! Ich bitte um ein DM von Aurel wie es jetzt weitergeht!

rich folio
#

How do you add “hyperlinks” in the description?

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Hmm, thank you.

silk grotto
#

-upto

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-uptodate

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-help

mortal wing
#

mods only

silk grotto
#

oof

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how do i get the bot dev role

mortal wing
#

make a bot

silk grotto
#

i have

mortal wing
#

and put it on top.gg and wait till it gets accepted on top.gg

silk grotto
#

alr

rich folio
#

Am i able to change the blue-text color?

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Uhh, would you be able to supply a exmaple?

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I’m not very talented with html & css.

olive grove
#

hello iam trying this bot Payments Tool V1 but where is trial key?

#

sorry

sturdy swan
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Hello, I changed the profile photo of my bot, but I can't see profile photo of my bot in top.gg

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thanks

glass tartan
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Hello! Can someone approve my bot?

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I have.

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Bruh.

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I took almost 45 mins doing my bot, I don't get why it's hard to do it?

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¯_(ツ)_/¯

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R.I.P

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BRUH

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OK

serene prairie
#

hello, a bot that i added from top.gg dmed me an ad

pure juniper
glass tartan
#

I mean like to create a bot.

pure juniper
#

Oh

serene prairie
#

to discord? i already done

pure juniper
serene prairie
#

oh right, thanks

lone oxide
#

So the owner will get banned from top.gg?

glass tartan
glass tartan
lone oxide
glass tartan
#

Actually this is my first bot.

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So I don't really know how to actually code it?

keen sand
#

before i was not able to edit my bot page

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and now i am not able to see the edit button

glass tartan
#

Oh sad

keen sand
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so what should i do

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i mailed support mail twice

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first time when i mailed
they fixed it

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but again it happen

long ferry
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read the pinned messages

keen sand
#

So

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when is it going get fixed?

long ferry
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there's no eta

fickle quarry
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and wait till today

long ferry
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read it

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fully

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"Try"

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if it doesn't work, then you should wait till the issue gets fixed

fickle quarry
#

so bots and servers are the same?

long ferry
#

yes

fickle quarry
#

it can took up to 2 weeks till approved

long ferry
#

no

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servers are not approved like bots

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servers should normally be listed instantly up to an hour

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but due to site issues, this is not the case

fickle quarry
#

wierd

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i wait from yesterday till today

long ferry
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Just

fickle quarry
#

included a change of description

long ferry
#

once again: It is a known issue, there is no fix at the moment, you have to wait till the issue gets fixed by the team

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you cannot fix it yourself, as it is an issue with our site.

fickle quarry
#

ok good to know

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now i am happy with it

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than i will wait

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i just want be sure thats not my error

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while maybe some sites have special marking to set till it shows up in search maybe

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but good now i will wait than

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thanks again for help

sand snow
#

I cant edit my bot's info

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i edit it, save it

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and nothing happens

limpid fractal
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known issue

sand snow
#

ree

#

my bot has been losing servers as no one can invite the bot

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cuz the link is wrong

limpid fractal
#

how do you even mess up an invite link

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for a bot

kindred raft
#

imagine

long ferry
#

your bot invite works tho

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NoodleBot?

sand snow
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Yes Noodles bot

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i just checked

long ferry
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invite link works

sand snow
#

it seems that the invite got updated

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but nthng else

long ferry
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just try reloading the page a few times

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what do you mean with "nothing else"

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what didn't change

sand snow
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The website

long ferry
#

known issue

sand snow
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it shows the old weebly one

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i coded one myself with a domain now so i wanted to show that

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but it didnt update

long ferry
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known issue

sand snow
#

Oh so the issue is with the website only?

strong sinew
# long ferry > known issue

Hey, der Bot Raven wurde entfernt weshalb ich schonmal hier reingeschrieben habe, aber es passiert nichts! Es kann nicht sein, das top.gg es nicht schafft innerhalb 1 Woche uns die weiteren Schritte zu sagen was wir jetzt machen sollen! Von Aurel wurde gesagt das will ich mit den Developern klären, aber da kommt nichts. Ich kümmere mich schon seit 1 Woche drum das wir wieder auf die top.gg Seite kommen aber es kommen keine Vortschritte! Ich bitte um ein DM von Aurel wie es jetzt weitergeht!

long ferry
#

can be with other elements too, not only that one

sand snow
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oh alr

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well ig the website isnt that big of a deal

long ferry
sand snow
#

the invite is working again and thats the most imp thing

long ferry
#

That's german

glass tartan
#

Oh...

strong sinew
glass tartan
#

Can I tell you a fact: The German tried to conquer the world but failed due to the attack of the U.S and the UK.

digital thorn
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hey, can somebody help? My bot is still not reviewed but it's uploaded to top.gg like 9 days ago.

glass tartan
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So far 2K bots in queue

digital thorn
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oh ok

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then it is not declined, right?

zinc ore
long ferry
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The bot with the ID 831479653545410590 was not reviewed yet, it is still in queue

digital thorn
#

okay thanks

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then I stay in this server

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can I ask that are you guys testing the bots in this server?

zinc ore
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Bots are tested in another server, the Top.GG Verification Center.

digital thorn
zinc ore
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It is not public, no.

digital thorn
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okay

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thank you

glass tartan
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If the bot reviewers think to Decline my bot bc it's offline I dunno how to do that.

mint schooner
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Keep it online

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If it is offline, we cannot review it

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Obviously

glass tartan
mint schooner
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Hosting Services

glass tartan
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I don't know anything.

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Can you just check the board>

kindred raft
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tf

glass tartan
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Okay!

broken ember
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if you don't know how to host your bot why you even trying to code it

digital thorn
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Hey, when did you reviewed my bot called AntiSpam by domonkos11?

coral cosmos
digital thorn
#

it isn't it. And my is currently on top.gg so okay then nothing.

kindred raft
#

its not reviewed yet then..

digital thorn
kindred raft
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or its approved

digital thorn
#

so then nothing

kindred raft
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o ok

coral cosmos
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It'll still show up on top.gg without it being approved yet.

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But it'll only be visible to you.

kindred raft
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no his bot is approved .. u can see it

coral cosmos
#

Not sure I understand the question then.

digital thorn
coral cosmos
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Ok, no worries 😛

broken ember
coral cosmos
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Not sure that it was this bot.

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There are multiple called "anti spam"

long ferry
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their bot was already approved

lost cargo
#

where can I invite the bot?

long ferry
#

what bot

lost cargo
#

invitemanager

long ferry
#

-invitebot

wild stoneBOT
#

It seems like you want to invite a bot to your server In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.

Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.

lost cargo
#

❤️

digital thorn
lost cargo
#

sorry for the questiojn, then how can I setup the bot?

digital thorn
#

what bot

long ferry
wild stoneBOT
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@lost cargo

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

lost cargo
#

okay ty

glass tartan
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How do I keep my bot online?

sudden sable
lone anvil
wild stoneBOT
#

@glass tartan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

pliant mauve
#

can I have more than 300 characters in my bot’s description if its about the commands?

mint schooner
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Yes

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300 is minimum

pliant mauve
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alright, thank you.

mint schooner
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Np

green leaf
#

sa

strong gazelle
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how can i intract with bot on my own server '

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

strong gazelle
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ok thanks

kind eagle
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I have updated my bot's page several times and saved it. Now it doesn't show the last edit and randomly shows one of the previous edits (If you reload 5 times you'll see 5 different pages)

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Is this a Problem on the server side or I'm doing something wrong ?

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That's on March 2nd

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nvm

sturdy swan
#

How to remove the second owner/creator?

long ferry
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you can't, only by moving it to a team

sturdy swan
#

weird stuffs

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hi, so i've had a weird scruff with Red-Discordbot team.. i forked off their instances quite a while ago and built a LOT of custom cogs, but they still try and send me DMCA stuff . it doesnt go through, but im worried im going to have hassle listing my bot on topgg. its verified already ive just been scared of drama lol

#

is there someone/something i can do so this isnt a problem

long ferry
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we do not handle DMCA stuff related on bots, if your bot is on our site and has selfmade cogs, you should be fine on our list according to our clone rules

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They could file a DMCA to discord though if they wish to

sturdy swan
#

why the avatar is not visible ?

long ferry
#

press refresh data on your bot page

sturdy swan
#

a lot

sturdy swan
lucid elk
#

server limit pushed to 250 by discord hehe
mfs said your bot had a suspicious growth recently, we're pushed the limit to 250 meanwhile

long ferry
bold crane
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hi i'm trying to join the #1 server and im getting an error saying client contains PBO which is not part of server data. does anyone have a fix?

long ferry
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We cannot help with that, this is top.gg

deft wedge
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my boat is approved

long ferry
deft wedge
shell mango
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hi

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ı have a

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bot

long ferry
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cool

quartz radish
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How do I edit or remove a review I wrote?

shell mango
#

I have a bot and it was previously rejected because of the flashing emojis because of the possibility of triggering epilepsy, now that kind of emoji is removed and when is it confirmed?

sturdy swan
#

@wild stone can you approve my bot please?

wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
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if not, then known issue

quartz radish
#

Wdym known issue? Has it happened before you mean?

long ferry
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It is an ongoing issue

quartz radish
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Alright thanks

long ferry
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resubmit and wait again

shell mango
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ok

rain verge
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Please help it has perms to invite

long ferry
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create an invite yourself and use that

jagged finch
#

Hey

rain verge
jagged finch
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I added a css to my bot page

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it is yet to review

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but the preview isnt showing the css

long ferry
faint echo
#

Hello i want to ask something i saw hunders of peppole getting ready bot codes and putting them on there bot and then coming to verfy it does there bot get verified?

long ferry
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have you submitted it after creating an invite yourself and adding it?

long ferry
jagged finch
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Hmm So anyone answering me?

faint echo
rain verge
long ferry
long ferry
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submit your changes afterwards

rain verge
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I did

fervent garden
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How to know application accepted or not

long ferry
# rain verge I did

You have not made any changes to your server in 2 months, you did not do anything

harsh venture
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i cant remove the question

long ferry
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-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

verbal kiln
#

sorry if that's wrong channel but I have some evidence that one of this server users violated Discord ToS by using a self-bot
his ID: 493799090119901204
Additionally he had nazi symbols in his username

zinc ore
long ferry
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first of all, user never joined
second, that

verbal kiln
long ferry
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Don't see any purpose in that if that user never joined, aswell as me not being discord staff

verbal kiln
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If he didn't join, how I have mutual server with him?

zinc ore
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Is the mutual server this one?

long ferry
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Discord bad then

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but nonetheless, if they never said anything here OR joined, we wont do anything about it

verbal kiln
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Ok, sorry for interruption. Discord staff was already informed

sturdy swan
#

I have added the bot dsl now how to get the vote link

long ferry
sturdy swan
#

Pls tell

sturdy swan
long ferry
#

by reviewers

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-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

Pls review

long ferry
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read above

agile mulch
#

@hallow yew why is aki bot offline

gloomy shell
#

-wrongserver @agile mulch

wild stoneBOT
#

@agile mulch

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

raw kernel
#

does the bot joins a server for verification?

delicate plover
#

If I generate another bot token, I'll need to edit something at my bot page?

raw kernel
#

i mean any other server?

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i mean i just saw this i freaked out

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it felt like hacking

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lmao nvm

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and i just checked bot servers it has 930 members ( mainly bots i think)

zinc ore
raw kernel
#

atleast it should have a nice name what is 2603 bruh

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nvm happy that bot is in queue

zinc ore
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It's just a random-ass server.

raw kernel
#

bruh

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will the bot still be in the server after verification?

zinc ore
#

do you get the concept that this is just a random server

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and has nothing to do with top.gg at all whatsoever

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But if you mean the top.gg VC, then no, it's removed after review.

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Note that the current wait time before the review starts is around 2 weeks, or more.

steep oasis
#

How come I just put my server on DSL but its not showing up when you search the name

zinc ore
steep oasis
#

alright thanks

sturdy swan
#

hi

torpid marlin
#

how do auctions actually work? (what currency is needed)

zinc ore
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Like, actual cash money.

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You can get some auction credits from voting however.

sturdy swan
#

@zinc ore hey do we still the bot develper badge?

long ferry
#

-nobadge

wild stoneBOT
#

Due to a large amount of people submitting bots or creating bots in hopes to get the badge, Discord decided to remove the badge grant for users submitting bot after August 19, 2020. The badge was hence renamed from Verified Bot Developer ➜ Early Verified Bot Developer. Hence, devs who were whitelisted early were still given the badge, but if you submit a bot now, you won't get the badge. If you have questions, please go to Discord's Developer Server

torpid marlin
zinc ore
torpid marlin
sturdy swan
#

sir do we get early verified bot developer badge when out bor get verified?

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@zinc ore

zinc ore
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why the fuck woudl you ping me for that question that Aurel literally just answered

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smh people

foggy summit
#

hi

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i need help

zinc ore
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Sure what do you need help with?

foggy summit
#

dsl bot

zinc ore
#

Go right ahead and ask your question in details, please.

foggy summit
#

there no channel names details here ...

gray tree
zinc ore
#

I don't understand what you're asking, chahed

foggy summit
#

i added DSL bot so people can vote for the svr but it says Failed to create a new invite. Please try again or contact website administrators.

zinc ore
#

If the bot does not have any permissions to create the invite, you can just create your own and put it there, that should work

foggy summit
#

I dont understand him

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i can share screen if u want

terse iron
#

Hey, what is the recommented size for bot backgrounds?

foggy summit
#

what you mean?

terse iron
#

like for the background

foggy summit
#

i still didnt understand .....

terse iron
foggy summit
#

i think if i share screen it will Done in 1min

terse iron
#

the background

foggy summit
#

im in site

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i will send link and delete

zinc ore
formal burrow
#

hey, when my bot be certified ?

foggy summit
formal burrow
#

when

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okay thx !

foggy summit
#

so ☹️

zinc ore
#

uncheck "make an invite for me"

foggy summit
#

now it worked but i see number 403
Forbidden
If you believe something should be here contact us through our discord or at support@top.gg

#

i think its Done ?

zinc ore
#

403 would be an error

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are you sure the DSL bot is in your server?

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and nobody kicked it?

foggy summit
#

hmm im not that Stupid none can kick him it still on

zinc ore
#

Try to resubmit again then

foggy summit
#

same again

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all Bots so eazy for me idk this dsl i added everything submit bugged or idk

sacred dawn
#

Бот не в сети нихуя не работает шо делат блэт

zinc ore
#

Could be, but I don't know enough to give you more information

foggy summit
#

can you make channel that i can share screen on?

sacred dawn
#

Me english не панимать

foggy summit
#

Alright Np

sturdy swan
#

Can I edit my bot after it get accepted?

zinc ore
#

Yes, absolutely!

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And even while it's in queue!

sturdy swan
#

Oh okay thanks

pine crescent
#

I just tried to delete my server from top.gg, but ran into a 403 Forbidden error

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Is there a way I can fix this?

zinc ore
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Kick the bot

pine crescent
#

ah okay

#

ty

sturdy swan
#

hello

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[dblapi.js] Warning: No DBL token has been provided.
Oops! Error: 401 Unauthorized

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how can i remove the topgg api

long ferry
#

I mean you added it, no?

sturdy swan
#

My bot won't open before this error goes away

long ferry
#

you literally added that yourself

sturdy swan
#

now

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no

#

my friend's infrastructure

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I can't open my bot because I don't have token

quartz radish
#

Two of my discord members accidently gave a 0 star review because they didn't see the stars thing and they are not able to edit or delete it. is there a reason why?

warm ferry
#

hey guys, sorry for bothering but i'm having a small problem with my zira bot setup. I set up a message where i give people the option between A, B and C. But it's also possible that they need both A, B or, A, C or whatever. But when they pick option A, and then B, it will only give them the B role. What do i need to change in my setup?

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

zinc ore
opal sail
#

If they unlick A, A is removed, etc.

molten glade
#

Hi, how do I know if my bot was accepted?

zinc oracle
#

ah

warm crypt
#

lol

zinc oracle
#

lol

warm crypt
#

watches log intently for approvals

twilit fox
#

i see @warm crypt is now the replacement for watcher

warm crypt
#

beep boop

zinc oracle
#

thanks for putting in all that work

warm crypt
molten glade
sturdy swan
#

my bot has Developed By MindOfSteph does it consider as im adversiting?

#

almost 2 week left but my bot cnt approve

#

I submitted a bot for approval that allows user's to connect their discord account to another service to enable some features and enhancements. What is the process for validating the functionality of these features on the reviewer's end if they do not have an account with that service?

zinc oracle
sturdy swan
#

thanks, Woo

zinc oracle
sturdy swan
#

hey there, I got locked out of my original account @limber vale because of 2FA and it was the owner of my bot, now I cant access the edit page, is there anything you can do?

#

sir cn you say

#

what

sturdy swan
sturdy swan
#

Or more

celest fossil
#

Hello

#

My Türkish

sturdy swan
#

can I please get the ownership now

celest fossil
#

Support Arius Tag Sistem Error

#

?

sturdy swan
#

-wrongserver @celest fossil

wild stoneBOT
#

@celest fossil

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

celest fossil
#

thx

bitter path
#

Hi, is there a way to add my bot on website, if I don't want it to run on my PC?

sturdy swan
sturdy swan
zinc oracle
sturdy swan
celest fossil
#

Do you know how to show me a role-playing bot when someone gets a tag?

sturdy swan
sturdy swan
#

-how2search @celest fossil

wild stoneBOT
#

@celest fossil

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

severe tree
#

@floral vortex

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write here

sturdy swan
#

uh how do i undo a report, i got a review on my bot and accidently clicked report oopsies

twin river
#

Just leave it, if it doesn't break the rules it'll be ignored by the mods

sturdy swan
#

alr lol

twin river
#

Happens quite often :)

sturdy swan
#

when I know if my bot was accepted

twin river
#

You will get a DM from @hidden root

sturdy swan
#

Ok

#

@hidden root

sturdy swan
#

Is role assignment upon voting still broken?

twin river
#

Yes, check pins

ancient fern
#

What is max amount of time a Bot will be reviewed on top.gg

twin river
#

There's no max, it can take 2 weeks or more

halcyon adder
#

When Is My Bot Top.gg Approved?

zinc oracle
#

2+ weeks from submission

halcyon adder
#

Thanks

zinc swallow
#

hey @zinc oracle , if my bot requires manage messages for it's help menu (since it's a reaction based pager) does that decrease the chances of being accepted?

zinc oracle
pure juniper
#

Mine erase messages so is it ok?

zinc oracle
#

it should be optional.

#

it also doesnt need manage messages to delete its own messages if thats what you want it to do.

pure juniper
#

No no it erases other ppl messages

zinc oracle
#

then it should be optional.

pure juniper
#

Ok

#

Theres a command that wont work then

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Should I say it in the description

zinc ore
#

If your command needs a permission, by all means, it should request it.

#

Woo was talking to the other guy

zinc swallow
#

Ah, well it keeps giving me the error [discord.js-menu] DiscordAPIError: Missing Access (whilst trying to remove message reactions) | You're probably missing 'MANAGE_MESSAGES' in ...., needed for removing reactions when changing pages.

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so I'm thinking it is necessary no?

zinc oracle
#

so again, optional.

sick haven
#

Hey, so i want my bot to appear when someone types invitelogger in the search bar, so i put it in my description (and since my bot is an invite logger) i was hoping it would come up, but it doesn't

twin river
#

Known issue, check pins

sick haven
#

Alright thanks

twin river
#

The library field is deprecated

#

Nope

polar night
#

Hello

twin river
#

Hello, how can we help you?

polar night
#

So I’m kind of confused what the voting credit does do you know how it works?

twin river
#

Voting credit is used for auctions, and auctions only

polar night
#

ah ok

twin river
polar night
#

And do you get credits like every 100 votes?

zinc oracle
#

first 100, then every 1000

#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

sturdy swan
#

hey someone knows how to set a background image on the top.gg page

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(ping me if you know)

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or change the page style

high nebula
#

umm hey mods? ^^^^

zinc ore
#

@cyan flint ads this

cyan flint
#

👁️

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@pure vault dont advertise

compact ore
#

how approves my bot

long ferry
#

you need to wait

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
long ferry
#

css

indigo mango
zinc ore
indigo mango
#

if my bot gets approved in ur website is the bot going to get in the server ?

zinc ore
#

No, bots are not added to this server after approval.

indigo mango
#

so what do i get after getting approved ?

sturdy swan
long ferry
#

by using css in your bot page, yes

sturdy swan
#

thanks

zinc ore
indigo mango
#

👍

covert stratus
#

Help

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My page changes did not get saved

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The description

long ferry
#

see pins

glossy sentinel
#

@long ferry sorry but I followed this through a link when I looked up the logger bot. Is this the support for that bot?

sturdy swan
#

@long ferry i'm trying to do like that

long ferry
wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

ok thx

glossy sentinel
#

Thank you

sturdy swan
#

hello

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can anyone help me

long ferry
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sure what do you need?

sturdy swan
long ferry
#

safe?

sturdy swan
#

yeah

long ferry
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wdym safe

mortal wing
#

define safe

light bronze
#

DSL bot not giving out the role probably something is up with it?

mortal wing
sturdy swan
#

@long ferry by reviewer Safe.

long ferry
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ohh

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@tranquil island

#

Direct-message this reviewer

light bronze
#

i see well hope it gets fixed soon doggowave

sturdy swan
mortal wing
long ferry
#

Direct-message that reviewer, they will tell you why

#

-declinedbot

wild stoneBOT
#

Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

sturdy swan
light bronze
light bronze
sturdy swan
long ferry
sturdy swan
light bronze
#

Basically bots need different permissions to function. - READ MESSAGES, USE WEBHOOKS etc. for safety your bot shouldnt have direct admin scope since that can lead to "abuse", "server takeovers" etc. So you can try and refarcor your bots permissions and limit to the perms it needs to function @sturdy swan

#

lets just summit it in one sentence - its not safe to use it for multiple servers

tame gate
#

hey I submitted my bot and got no Notification from @wild stone

deep cairn
#

how long does it take to approve a bot?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

If it didn't, then you didn't had dms enabled

tame gate
#

and I didnt get a reply

meager nacelle
long ferry
#

you bot was added 3 days ago

meager nacelle
#

so don't worry

sturdy swan
#

i think it was his honest review

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im joking

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try reloading the page

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restart browser

ember grove
#

I have done that and also used a different browser when retrying it. Its not the first time its not worked

sturdy swan
#

how about flaging it and explaining why it should be removed

ember grove
#

I clicked the flag but it just changes the button to say unflag. Nothing pops up

sturdy swan
#

yeah im stmped

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maybe its only visable to you

#

whats the seerver name?

ember grove
#

Asra Paradise

frail fulcrum
#

hello my discord server is blocked from top.gg but the reason for the block is not written. How can I get help?

sturdy swan
ember grove
sturdy swan
#

Could someone weigh in to elaborate on this point here?

6. Commands must only require permissions that the command being run needs. (e.g the kick command can only require the kick permission as it's required to be used). Bots cannot require the administrator permission for it to work.

Let's say a bot uses the manage messages permission to remove reactions and command replies that no longer serves a purpose in a reaction based navigation system. While it is not exactly required to remove these for the feature to work, not having the ability to remove reactions will negatively impact the overall user experience.

Is this enough to justify asking for manage messages, or should that permission not be asked for when invited to a server?

quartz radish
#

Is there a bug with reviews?

ember grove
sturdy swan
zinc ore
# sturdy swan Could someone weigh in to elaborate on this point here? ``` 6. Commands must onl...

Requiring those permissions to run the command would be bad. I've seen a lot of bots work but also show a message indicating that to work correctly, the bot should be given manage_reactions. So it's suggested to make best effort to make the bot function.

This is especially true for paged help systems - your pagination can still work perfectly well without the ability to remove the reactions - the user can do that themselves. Not showing help at all because of it is bad.

zinc oracle
#

many bots actually embrace not having the permission now. if the user adds or removed the reaction it counts it as a click.

quartz radish
#

Where can I report bugs

sturdy swan
ember grove
#

A member of my server asked if I could delete their review as they forgot to add the number of stars and can't edit it. I tried but nothing happens when I click the delete button. How can I get this review fixed/deleted?

quartz radish
zinc ore
#

you're correct that the best experience is the best. However, you cannot force people to give the bot permissions it doesn't actually need to work for minimal experience.

ember grove
#

Thats why i was asking if there was a way to contact top.gg and ask them to change it/delete it

quartz radish
#

They should be able to delete or edit themselves but it won’t let you or them

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Which is a bug I think

sturdy swan
#

they are not forced, they can uncheck and it's listed in the bot desription that it won't break features, just user experience

zinc ore
#

Great so you're good, right? The command still works?

sturdy swan
#

I'm still really confused for the testing criteria for this rule

6. Commands must only require permissions that the command being run needs. (e.g the kick command can only require the kick permission as it's required to be used). Bots cannot require the administrator permission for it to work.

Is this refering to cases where manage messages is included in the permission scope, which is checked by default but can be unchecked

Or is this refering to cases where you attempt to use the feature and get a response like "sorry I can't do that please give me manage messages"

subtle rapids
#

When will Hakkı Bot be added to the site?

zinc ore
#

It's refering to a bot requiring a permission it doesn't need for a feature.

zinc oracle
zinc ore
#

Not recommending that permission for a better experience but for requiring it, like, not working at all unless it gets it.

#

So the latter of your 2 options is what it means

sturdy swan
#

so if it shows up checked by default in the invite authorization flow but can be unchecked that's fine right?

zinc oracle
sturdy swan
#

I see

zinc ore
#

Reviewers don't use your invite auth flow, they use their own permissions=0 invite. The bot gets basic permissions on the server from the @everyone role

sturdy swan
#

Okay cool thank you everyone :)

zinc ore
sturdy swan
#

sorry for the dumb questions this is my first time using this platform

drowsy patio
#

I made a bot and I was wondering how long does it normally take for yall to approve of it

zinc ore
#

It's all good, that's what this channel is for 😄

drowsy patio
pallid hemlock
#

How can I remove the second owner I added to my bot in top gg ?

long ferry
#

you can't, only way is to move your bot to a team

#

to remove their permissions

near nexus
pallid hemlock
#

@near nexus thnx bro

gloomy flume
#

I cant log in

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On the web page

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Help plz

violet ferry
#

What do I have to do exactly in the description of the bot?

mortal wing
#

its functions

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and idk

violet ferry
#

I don't need to explain what each one does, right?

zinc ore
#

You're required to write anything specific, as long as there's 300+ characters in it and it's not spam.

hollow tusk
#

Hello

violet ferry
#

okay

#

another thing

hollow tusk
#

what?

violet ferry
#

How do I make a message like in the visual studio code

hollow tusk
violet ferry
#

but I mean when you send the code to someone who looks with colors

zinc ore
zinc ore
violet ferry
#

Ok

#

Th

#

Thx

gloomy flume
#

Why when i try to log in on the web it redirects me again to the auth pag?

long ferry
#

Known issue if you're referring to servers

gloomy flume
#

Yes

sharp fiber
#

У вас есть роль администратора другого проекта?

grand linden
#

there is a problem with <iframe> on top.gg or it was my fault?

#

i was trying to put in the bot desc, an <iframe> with my website link, to show it up, but it show an empty embed

zinc ore
#

iframes should work fine

#

remember to put a full URI, in there including domain and the https:// and everything

grand linden
#

yeye it was https://amidiscord.xyz, but seems doesn't work

zinc ore
#

alright well try to show your code in #development and people can help you there.

grand linden
#

fine, ty ^^

jade portal
#

Hey Hope, can you help me?

long ferry
#

Hm

jade portal
#

My bot no appear as mine

#

735195433915383809 is this

long ferry
#

You submitted it, what do you mean

jade portal
#

yeah, look

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-bots

wild stoneBOT
#

tickNo This user has no bots

long ferry
#

Oh you're another one of those non-creator bots

jade portal
#

uh?

long ferry
#

Took a note of it

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Thanks for the info

jade portal
#

okay? I have to wait?

long ferry
#

Yes

sturdy swan
#

cant access my profile

long ferry
#

Wdym

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More info

sturdy swan
#

just keeps spamming me with this

bitter drum
#

Ку

sturdy swan
long ferry
sturdy swan
#

yea

long ferry
#

Known issue

sturdy swan
#

ah i see

bitter drum
#

Кто русский ?

sturdy swan
#

how in hell do i get my nbot verified

#

aight

long ferry
wild stoneBOT
#

@sturdy swan

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

sturdy swan
#

also im new to the auctions thing

#

where do i read up on this?

jade portal
bitter drum
#

Я шо один русский ??

sturdy swan
bitter drum
#

-_-

sturdy swan
#

how do i invite my bot to fucking 70 servers

long ferry
wild stoneBOT
long ferry
sturdy swan
#

oka

bitter drum
#

Ауу

#

Hello

sturdy swan
thorny surge
#

is there a way that i can know what place in the queue my bot is in? i wanna know what the deadline for putting the final finishing touches is

bitter drum
#

What you from ?

sturdy swan
#

it says every week auctions are held, is that a monday or weekend or smth?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

zinc ore
bitter drum
#

Да бл вам на меня похер ?

long ferry
long ferry
wild stoneBOT
#

@bitter drum

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

zinc ore
sturdy swan
long ferry
#

Yes

sturdy swan
#

i see ty

long ferry
#

More on the channel you get access to when applied

thorny surge
zinc ore
#

You shouldn't be "Switching" anything. You should be developing features on a different token, and when it's ready, you apply the new code and restart your bot, which shouldn't take more than a few minutes.

#

that should not affect the review process..

bitter drum
#

Ты думаешь самый крутой Hope?

#

Го 1на1 в CsGo

#

Застал?

runic carbon
#

Can someone put my bot at the end of the review queue

bitter drum
#

Кто русс ?

long ferry
#

No

runic carbon
#

Why

zinc ore
bitter drum
#

I Ukrainian.

long ferry
#

If you want to remove your bot off the queue, feel free to delete it

thorny surge
runic carbon
#

at the end of the queue

long ferry
#

If you want to skip ahead, then no too

thorny surge
#

oh

thorny surge
runic carbon
#

Its just my bot has hit the maximum 250 servers so you guys won't be able to invite it. Then when I removed it from some servers within a few minutes its back to 250; I'm just waiting for verification

long ferry
#

Then delete it off of top.gg if you need to get it verified first

thorny surge
#

#mod-logs message if i make a suicide command that displays the suicide prevention hotline stuff, is that still a cause for rejection?

#

that isnt my bot btw just used as an example

zinc ore
#

No, it's commands that glorify suicide that get denied.

sturdy swan
#

Hey hi my discord boot I put in four days ago on average I'm waiting for approval but 0% Why?
selam benim discord botum ortalama dört gün önce koymuştum onay bekliyorum fakat %0 neden?

tardy dew
#

What do I have to do if the vote doesn't work for me? since yesterday

long ferry
#

Mods only

thorny surge
#

oh ok

thorny surge
sturdy swan
#

-upto?

long ferry
tardy dew
long ferry
#

Since yesterday when?

#

Tell me how long ago exactly

#

And if you're using a bot to check that, don't rely on it. Try in 12 hours or so

tardy dew
long ferry
#

Wait the full 24 hours

#

Could've been just a small issue then

tardy dew
plush vigil
#

what does that mean

#

what does it mean by pages

long ferry
#

Tags

#

Which tags are you most interested on bidding on

bleak steeple
#

i tried 3 time

long ferry
#

Use a custom invite you create yourself

#

Then use that one

plush vigil
#

how long does it take roughly to be added to auctions?

#

or is there no est wait time

bold hollow
#

So does anyone know how to make reaction roles with mimu like this? I have no clue lol

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

plush vigil
#

how long does it take roughly to be added to auctions? or is there no est wait time?

uncut rose
#

This ain’t the right channel

plush vigil
#

thats why i said dm

uncut rose
#

O

#

Ok

#

Well not now

plush vigil
uncut rose
#

But just so you know, you’ll need a database and some handler for on_reaction_add

plush vigil
#

not really

#

i do it with no db

uncut rose
#

well, how will you know which roles to give?

plush vigil
#

i was just goinna say same thing

#

lmaoo

uncut rose
#

:p

glass shoal
#

sahur say

lucid ginkgo
#

how do i do pokeslots

#

nvm

sturdy swan
#

hello

#

how to fix problem Converter

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

@long ferry how to fix that

long ferry
sturdy swan
#

sorry

glass shoal
fluid oxide
sturdy swan
#

Hey, how I report a user of discord?

long ferry
#

-notdiscord

wild stoneBOT
sturdy swan
#

Thanks

worn ridge
#

Not sure if this is a question for this channel or the api channel. So my bot is currently getting many many responses back from the vote webhook. Like someone votes and it proceeds to process the vote like 10 times Think

sand escarp
#

Hello guys what I need to my bot to be verified by discord and I get badge?

worn ridge
#

I was curious if there's something wrong with the webhook.

twin river
worn ridge
#

Hmm sus I thought I did that. Alright thanks for the info

twin river
twin river
#

And no, you can't get the badge anymore

sand escarp
#

Oh

worn ridge
#

Yeah thanks. I thought I did that, guess not.

frail bloom
#

Hello, I have a server that is not appearing on TOP.GG even though I added it. When I sorted by members, it showed this:

#

But, in server description, it shows we have 110 members and should be in the 3rd Slot

#

@limpid shadow I'm sorry for the ping but I am very confused and can't do anything to fix this. Again, I'm sorry for the ping

#

@quartz willow Please Help because Veld is probably AFK

twin river
#

@frail bloom it's a known issue with the site, check the pinned messages

#

also don't ping team members

frail bloom
#

I'm sorry, @twin river who should I ping though

twin river
#

No one

#

It's a known issue, there's nothing to do other than wait

frail bloom
#

@twin river they said pinging 1 or 2 people are ok

twin river
#

Yes Moderators

frail bloom
#

okay

twin river
#

not the Team

#

What?

frail bloom
#

nothing

misty vale
#

The discord early verified developer badge is discontinued.

sand escarp
#

Or no way to get it faster? I have to just wait?

zinc oracle
#

the discord badge is no longer given

wintry dock
#

um ur bot is down

#

@small lantern is down

muted jewel
#

A lot of bots are down

#

Discord is having some problem

wintry dock
#

yeah and servers

#

shit raiders are going to come for everyone

#

oop back up

covert rover
#

hi, I'm wondering what the process of submitting a bot is?

limpid fractal
covert rover
#

awesome! tysm :)

broken pawn
#

are all bots falling?

sturdy swan
#

^

bronze crown
broken pawn
#

it's because I was listening to music, the bot fell, and then all the other bots fell, I checked on several servers, they fell too, so falling and coming back over and over

bronze crown
#

yep i saw that to while testing my bot

#

all of them were down then came back online slowly

broken pawn
#

Do you know the reason for all this?

sturdy swan
bronze crown
#

discord haven't said anything yet

atomic ferry
#

السلام عليكم

bronze crown
#

where did u find this message

sturdy swan
#

@bronze crown

bronze crown
#

oh thanks

sturdy swan
#

what ?

#

I clicked subscribe and entered this card information

sturdy swan
#

،

sturdy swan
#

???

distant shale
#

How do you get your bot verified

zinc oracle
wild stoneBOT
#

@distant shale

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

fallow birch
#

hello

zinc oracle
#

hey, this is support, do you need something?

fallow birch
#

my Bot Mudae is offline on my server, how do I fix it?

zinc oracle
wild stoneBOT
#

@fallow birch

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

olive hedge
fallow birch
#

ok, thank you

#

what do I do when a bot is offline on my server?

zinc oracle
spark tide
#

how can i make a vote webhook for a server

fallow birch
#

ok i will try

odd lily
floral ice
#

how does one figure out who the developer of a bot is?

fallow hawk
#

When will tupperbot be back up?

spark tide
zinc oracle
#

i think pins in #topgg-api covers the few differences.

zinc oracle
wild stoneBOT
#

@fallow hawk

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

spark tide
zinc oracle
zinc oracle
sturdy swan
#

Hi, I cannot transfer my bot ownership to another account

graceful ingot
#

hiii um idk how but mudae bot isnt working

quartz radish
#

I would like to report a bug on the website. When you want to edit or delete a review you wrote, you simply can’t. There is no option for it.

spare moth
#

what are the commands for the youtube bot that you can set to give notifications to people when you upload?

zinc oracle
#

-wrongserver @graceful ingot @spare moth

wild stoneBOT
#

@graceful ingot @spare moth

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server or you were banned from the bot's support server, then we can't help you. Sorry :(

coarse finch
#

Are pinned messages updated?

twin river
#

Yep

tender storm
#

Hey how much longer is tupper gonna be down for?

sturdy swan
sturdy swan
median lava
#

do servers on top.gg has a token?

zinc oracle
median lava
zinc oracle
#

webhooks dont require tokens.

median lava
zinc oracle
#

Edit server, webhook section.

median lava
#

"Webhook tested! This may take a few seconds"

#

what next?

vocal crest
#

Do we get a DM if our bot gets accepted

#

or how do we find out

sturdy swan
mortal wing
#

well thats what happened to me

vocal crest
#

Okay, I'm not sure if I'll get the DM as my dms are private atm xd

mortal wing
#

yea you wont then

twin river
#

If your DMs are disabled you won't get a DM when your bot is approved, no

#

but you will get the Bot Developer role if it's accepted, or a ping in #mod-logs if it's declined

mortal wing
#

youll have to check up on the website

vocal crest
#

does that mean my bot WONT be approved? or I just wont find out unless i I check for roles

twin river
mortal wing
#

yea

vocal crest
#

ahh okay no worries, thank you

#

I think I was told it should be around two weeks?

twin river
#

It takes 2 weeks or more to get your bot reviewed right now, yes

mortal wing
#

Damn i was lucky then lmao

vocal crest
mortal wing
#

not sure how

vocal crest
#

oh damn, nice

twin river
#

Queue time changes depending on how many bots there are, and how active the reviewers are

mortal wing
#

Yea I know

vocal crest
#

What do they get tested for?

twin river
vocal crest
#

Mine is just a simple one-two command bot for my subs to use on their discords

mortal wing
twin river
#

No, you don't

mortal wing
#

oh fr?

twin river
#

The number of commands doesn't matter

#

as long as they follow the rules

mortal wing
#

ah

vocal crest
#

It's just a !suggest bot which makes it an embed message and gives the 👍 👎 reaction

#

so the community can upvote or downvote suggestions

#

It's super simple but it's extremely efficient

mortal wing
#

cool

lean plume
#

Why do some bots show the number of servers and some dont? is it something you have to enable?

twin river
lean plume
#

oh nice, thanks mate 🙂

south citrus
#

hi i want help idk if i am on right channel for help but yeah
i want to make a vote checker from which i mean
my bot will check who has voted it

then send a thank u dm to user

i can do the dm part but i need vote checking part
also i dont know anything about top.gg api

the language i have to code is js
thanks

twin river
south citrus
#

ok thanks

raw kernel
#

i have some owner only commands like eval and servers like stuff will this affect the verification of the bot?

twin river
#

Having them is fine, as long as they can only be used by you

raw kernel
#

ok they can only be used by me

vague juniper
#

How much time does it take In general for the bot to get verified

vague juniper
#

Oh

#

ty

sturdy swan
#

@long ferry am i able to see like how far my bot is in the queue or seomthing?

long ferry
#

no

sturdy swan
#

oh okay

#

thanks

golden creek
#

Hi, is DSL bot role reward broken?

long ferry
#

yes

golden creek
#

Alright thanks!

sturdy swan
#

Where can i find my top.gg token?

twin river
#

You won't have access to the API until your bot is approved

covert stratus
long ferry
#

then you should know why

sturdy swan
long ferry
#

your api token to use the top.gg api