#support
1 messages · Page 387 of 1
Is there like a Eta for Auction access applications?
it can take a while for the team to approve the bots, just be patient
chill with the wack emotes
any bot?
@zinc oracle dunno if this is against anything or not but i just thought id let you know about it
or uh @tacit zodiac because you seem to be more online
me and my friends bot is not able to log in and i dont know whether they will be reviewing it soon, if the issue is not fixed when they review our bot is there a way for them to just move it back one or two in the line so then we can fix it?
If the bot is in the queue it's going to be reviewed, if it's offline, it's going to be declined
You could potentially add a note in your long description, but I can't promise that they'll do anything
ok, i might do that if we cant find a fix today, thanks
When will my bot review
How long ago did you add your bot to the queue?
umm any recommendation?
In around a week
Ok
You can ask somewhere else, this channel is for Top.gg related issues and questions
umm which channel can i ask?
general?
Either #general or #development if you need help with making such a bot yourself
ok thx man
aahahaah
Why did the votes of my bot get resetted?
It haf 512 votes now it has 2
@real laurel can u pls explain?
i cannot as i do not know the situation
or what led to it
you might wanna ask a team member regarding that
Can i dm them?
They have their dm closed
@quartz willow pls send me a freind request
we had to rollback votes 1 day while migrating things
So my votes forever gone or temp?
I mean everyone lost some votes if you got 500 in 1 day you should get back up there pretty fast
I go this in 10 days :c
*got
is my program not working or are the voting problems
Lol the search shows the current amount.The vote page shows the wrong amount
i waited about a month for auction aproval
Get an “already voted” message when trying to vote
Did someone else on your network vote too?
Nope just me
I am trying for hours now and I still can't upload my server on top.gg, can someone please help me
Can't edit my bio?
@rose glacier can you help me out w this?
Wait do u not get the bot dev badge at 75 servers anymore?
No
can you help me out w that?
@twin river
They got rid of that last year
What's the error?
Wait tf
should I send here?
You can't get bot dev badges anymore!?
No, you can't
Dy mean knkjrjkthejtjsebnrdihrhrkhrutfgrkr
Send a screenshot
Eeeee
yes
one sec
see this is where i click submit
then it showed this
@twin river
That's an issue with the site then, not much to do other than wait unfortunately
The team
@quartz willow I'm really sorry to have pinged you, but it's something that only the team can do. Can you please help me out?
or maybe @limpid shadow if you please.
we'll be looking into it later today, I'm fixing other stuff rn
@wild stone
time to gimme admin
?
To use Luca head over to #commands it’s prefix is -
that checks out
If you want to apply to become a bot reviewer then this is the message: #announcements message
i already did that im just waiting for them to eventually get to my application
They probably have already gone through it
well, how long do you think it would take
Don’t worry it happens more then u think
Prob abt a week
well, then i guess im not getting in
yu guys accept dbd.js bots right?
well, maybe it takes longer and they havent gotten around to mine yet
Yep
Probably ask a cm not veld
My bad
well, then lets ask one
Your bot will be accepted if it follows these rules;
Ask Xig
@tacit zodiac i have a question, how long does it usually take for you to get around to applications for bot reviewers? (sorry for the ping, i just wanted to know)
(He’s desperate lmao) jkjk
Majority of applications have already been reviewed
(your not wrong)
alright then
i guess ill try again when they reset them
Yep
It’s every 3ish months
Same
Are servers going to back up?
this was gonna be what i did while i was stuck inside forever
This is my problem I'm following up with.
Aurel replied to you
I know, but I'm following up since it hasn't been fixed yet.
Just be patient I guess
I'm just asking if anything been updated.
if its been updated it would appear in #site-status
Hey Any mod Here?
yes, why?
Need Help
Just ask your question
What’s ur issue
I Added A Bot On April 3 At 10:23 A.M It's Not Verified/Declined
But A Bot That Is Added On April 3 at 11:55 a.m got Reviewed But Sadly Declined
Gotcha. Not familiar with the site. Any idea when you think it'll be fixed?
Depends on who's reviewing
whenever the team gets around to it
Oh
so no, not really
Means They Just Take Any Bot According To What There Mind Says?
No your bot might have already been under review just not done yet
I wouldn't worry about being reviewed an hour later. Just fix your bot and re-apply.
Hello, my bots votes has restarted for some reason.
I Alrdy Did That 2-3 Times
Votes reset on the 1st of every month.
Ik, but they already did
they restarted again
Huh
?
Have you done what the reviewers said to fix?
Votes rolled back 1 day due to migration
ya
An Emoji
That Can cause Seizures
i removed
ok
One Question More
If We Edit Our Bot Then It Remains In same queue Or Not?
Yes
Becoz i edited it yesterday
Editing doesn't affect queue position
um so I missclicked the report button on one of my bot's reviews
is there a way to undo it?
Just leave it, if it doesn't break any rules the mods will ignore it
alright, thanks
How can I spend 15$ that I got from votes
@dense tiger remove him for dc account buying. I will report to discord too. 🙂
They're used for auctions
https://www.top.gg/advertise
Spice up your Discord experience with our diverse range of Discord bots
Thanks
how do i put server count on the widget?
now says undefinited
You need to post the servercount yourself with the API
https://docs.top.gg/
you have to post those stats to top.gg through your code using the api
????????
which api code ?
I just linked you the page to the docs
yea but there are diffrent api's
Yeah, because there are different libraries
If you have any questions, ask in #topgg-api
you put in a different kind of webhook, discord webhooks are not the same
What is the problem with top.gg dbl api?
I have 91 votes for my bot but when I try to get votes with dblapi.js module it is sending me only 3 vote
Votes got rolled back a day because of #site-status. Also dblapi.js is deprecated. Use top-gg sdk in pins in #topgg-api.
Thanks
how do i log votes i cant see how many votes my bot got 3 freinds of mine votes
and the bot is in 23 servers it shows none
you can use api for that https://docs.top.gg/
for further questions you can use #topgg-api channel
reviews cannot be added to my bot. pls help
alright ty
@cyan palm check Dm
uh i i added my bot a few days ago like 1 week maybe i still havent gotten a dm if its denied or accepted or anything
the bot had never dmed me
how do i add my bot to my server
Your bot is still in the queue
any free servers to host your bot?
This channel is for top.gg support only, you can ask this question in #development. I suggest checking that channel's pinned messages first, there's a lot of information about hosts
how can i add more developer for the bot in the website after the bot added?
i dont have any option to add
can I creat queue and do loopqueue ?
How do I edit my bot once it is on the website?
Hey... is there any way to switch the invite for the bot, we switched applications due to other reasons
@lucid briar bonk
@tacit zodiac thanks for approving my bot
@cyan palm Where can i find my dbl token??
Go to your bot's edit page then click webhooks
ok ty i found it 
thanks for reporting
Still can’t vote for servers says I’ve already voted when I haven’t
@obsidian marsh #topgg-api or #development
ok
Hey guys listen, to change prefix, I want the commander to have admin perm, does it affect your rules?
the person using the command needing admin is no problem
it only becomes a problem when the bot needs admin
how do i remove support server invite link from my top.gg bot page?
even if i delete the part of the link and save the inv still there's
i believe there may be a few issues with editing at the moment, try again in a few hours and let us know if it still doesnt work
In slowmode, can perm be managemessages or managechannels?
ok
wdym
I mean, like if
The commander
Needs to have
Manage messages
Perm
manage channels
No, since slowmode is a channel thing
the person needing permissions to run a command is no issue
but if the bot requires unneeded permissions to run a command, it becomes an issue
Hello, my bot was added to the server but now its not in and idk why
Id is 738913906654838875
that is not one of our servers
Wdym?
Like in October my bot was added to this server. When i check now its not in this server no more.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
Hello, excuse me for disturbing you, is it normal that I cannot add or remove owners on my bot page?
One message removed from a suspended account.
One message removed from a suspended account.
Ye that kinda sucks aswell bcs my top.gg bot owner left discord and i have no way in getting co owner
Hello. I need help with the "Server Status" Bot. I added it to my server and I read online you can now easily set-up multiple instances.
But I dont know how
-wrongserver
@sturdy swan
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
Is there no way to change then?
One message removed from a suspended account.
we can give you ownership of the bot if you can prove you have control over it
Can you review my bot please? It's Hugo Bot
One message removed from a suspended account.
One message removed from a suspended account.
And what proof needs to be provided?
One message removed from a suspended account.
Weeb sent dm of proof
take a look at the pinned messages, one of them does say not to ask people to review your bot
be patient, we will review it when we review it
When I add a new feature to my bot that's already verified and that feature does require new permissions, does it need to be re-reviewed?
no
ok thanks
Hey
Someone up?
The Bot isn't giving roles to voters
@rustic needle can you help?
Which tag would be the best one to use for bump bots?
hey
@sturdy swan
Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.
Here are some examples of emergencies:
- Raids / Multiple members mass spamming.
- Severe disruption of Discord's ToS (NSFW content, etc)
- Anything that requires more than 2 moderators to handle.
Whats the issue you're having?
Glitch on Website
Thats not very helpful.
What in specific are you having an issue with. whats the glitch?
@sturdy swan Hello??
@sturdy swan be more descriptive, what glitch
yo, are bots no longer required to be in the server to maintain their status?
Bots are no longer added here, so the status isn't working for most of them. The team has yet to provide an alternate means of indicating an online status
Its been over 22+ days and my bot is still not verified
ah
You never submitted any bot
@sturdy swan You never submitted any bot..
Nah @sturdy swan
no to discord
-verifybot
Hi! It seems like you are looking for information on how to get your bot verified.
Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.
If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.
We cannot provide support on how to get your bot verified.

they're dealing with some backlogs or something which is why its taking forever
This isn't our issue.
Take it to discord.gg/discord-developers
hi so i cannot edit for vote trackers final steps
Censoring the url doesn't help
it was a id so i blocked it but ill send the normal one then
is there a fix for this issue
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
@sturdy swan i can't find any server of yours being on top.gg with that ID either
make sure to publish on top.gg first before making changes to your webhook settings.
I did
That's the wrong server id then
You need to first add your server to be able to change webhook settings on it
is there no way to edit a review/reply to a review?
u need to publish it
i did
i have a question
go on
@wild stone will send message here or on dm?
then your server font should be normal i guess
Luca sends a DM with verification and in #logs it appears aswell
font normal?
yes
fukc
I need a help
One message removed from a suspended account.
One message removed from a suspended account.
Do I need to get a confirmation of some sort when I click the "Save" button when I change anything on my bot?
usually yes but tehre are still some issues present for some people when saving
check pins for more details
How do I edit my bot once it is on the website? 
for many of my server members and I when we try and vote it says "you have already voted" but none of us have voted for like 24 hours
I have the same issue at mine 👆
I set a goal to reach 1k votes by the end of this month and this happening just crushed that goal 
There are issues with voting right now, check the pins.
login, click your name at the top right, then your bot's page, then click "Edit" on the right
how would i know whether my bot is accepted or not?
You get a dm and a ping
-upto
about a week right now
ok
How many bots is TopGG up to?
(in total)
Good a question how long the Bot review takes on average
https://dblstatistics.com/ it says it in the search bar
View the historical performance of up to 21805 bots listed on Discord Bot List (top.gg). Updates hourly.
@half peak check the pins
Thanks
In #mod-logs there are a lot of bots being denied and I still haven't seen one that was accepted. Is it because the approval rate is so low or do u post the accepted bots somewhere else?
Where can I find the guidelines mentioned in ToS?
Also, is it against said guidelines for bots to ask for votes on top.gg in order to unlock features?
feels very much so to me, just saw this happen.
so that, the discord ToS, and what's in #rules-and-info
Hey our dsl bot isn’t giving people the voter role anymore
there are known issues with voting and votes right now, see pins
Ohh okay thank you
I refer to this
voting guidelines can be found on the docs
Hmm
yeah https://support.top.gg/hc/en-us/articles/360058534673-Review-Guidelines though the name doesn't match, really
Ah okay, so asking for votes and rewarding is "acceptable"
Okay but this isn’t really my problem my votes aren’t reset the bot just won’t give out the voter role. Is this problem caused by the one mentioned in the pinned message
Have you setup the voter role correctly?
I've seen other people with that problem so I feel maybe it's related (though not sure)
as long as you are not doing it aggressively(primary features, or a ton of your commands) its fine.
Yes it was working it recently stopped like yesterday
Checl your server page settings
Check if DSL has enough perms
Check if it is higher than the role you wish to reward
the bot in question where it came up was "birthday bot"
@pine smelt 656621136808902656
using the "list" command
rewarding users for votes is fine
as long as it is only 2-3 commands and not the majority of the bots features/main feature
thanks then, was just wanting to make sure
otherwise, what's your server ID?
How to get the role bot developper and how do we know when our bot is accepted ?
you get the role when your bot is approved and by a ping or dm
ok thx
if a bot is declined we will be notified or not ?
oop nvm just saw that we will be
sorry for time waste
It has now been over 12 hours since almost 24 hours since I upvote my server but the website keeps saying you have only just upgraded while this is not true.
give it another 12 hours
so cliche
824354032604676147
Every friend request I receive from this server is someone "trying to buy" my account ^^
Best is to just disable dms and ignore friend requests through this server
doesn't matter what we do, it won't stop
unless you like reporting people to discord
thanks
how can i give this money
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
thanks for the report
no problem
ok
Is it allowed to let the bot send a message if an user writes a message which begins with the bot prefix and the command could not be found?
yes that's fine
@weak flame Ctrl + f5
hello, i need some help. why i cannot vote. it said i already vote but i didnt
anyone knows?
try it in 12 hours again
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
No one on our server can vote says they’ve already voted and have to wait 12 hours
what permission do you have to have to put a server on the page
give them another 12 hours, see if that works then
just create invite and manage roles if you wish to use role rewards
I mean the user who creates the description
Is there another channel for approved bot logs?
MANAGE_SERVER
okay thanks
But still wish the server gets fixed soon so that people can see their queue.
can i have some help pls
I guess this is the channel for help. So don't ask to ak
ok
🥴 thats kinda odd
no i believe
i have set up a server does it need to be approved or not? as when i do !d bump it doesn't respond
the queue position will never be shown, only a rough estimate of the percentage of how far you are in queue
dsl is not disboard
completely different things
I though the rough percentage showing was stoped.
it is temporarily disabled
And I was talking abt the percentage
oh lol sorry
so there is no bump bot for top.gg?
top.gg shows guilds on votes
or if you buy sponsers
sponsers are those yellow cards i believe
-auctions
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
Hi, in what formats may i put the background URL?
but I believe any direct image url works. Cause I did that with my css in discord bot description even though it is not verified(top.gg verification)
It can be a gif or just png?
read pin
ok
Hello. How do I fix this? It's been more than 12 hours and I still can't vote. Vote Tracker says I can vote NOW, but I can't
try it again in another 12 hours
ok
Some have waited more than 24 hours can I give the server ID so you could check it out
-support
How to check when i added my bot
Use search option just paste your bot id
What are current eta of reviewing bot?
I have that problem too and it is not 24 hours ago I voted for the first time
Boop
?
?
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
i tried its not working
i have same problem
alright have notified the team already
k
id: 400602971336998923
-atmods
Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.
Here are some examples of emergencies:
- Raids / Multiple members mass spamming.
- Severe disruption of Discord's ToS (NSFW content, etc)
- Anything that requires more than 2 moderators to handle.
Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.
Here are some examples of emergencies:
- Raids / Multiple members mass spamming.
- Severe disruption of Discord's ToS (NSFW content, etc)
- Anything that requires more than 2 moderators to handle.
discord latency moment
Bruhmoment
How does anyone vote for a bot get credit from a bot.
Si
Hey
anyone know how to grow a bot?
through effort and patience
hello someone help me open hdyracraft ticket please!!!!
hello someone help me open hydracraft* ticket please!
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
hello how do i advertise my server
hey there, can you not delete reviews?
-pins
you yourself, no
you can report it if you feel like it violates our review guidelines
-guidelines
[Bot Guidelines](#rules-and-info message)
[Server Guidelines](#rules-and-info message)
Review Guidelines
why is there a button for it then, if you dont mind me asking?
site issues, just a visual thing
aight
if i get whoever wrote the review to say it was unintentional, can it get deleted lmao
they can delete it themselves
apparently they can't?
then they should wait until the site issues are fixed
alright
is there any way to remove until it's fixed or nah?
this specifically
also, any ideas on when the site issues will be fixed
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
SOMEONE HELP ME
what do you need?
are you able to eval something on your bot for example?
yes
DM me if you want
press refresh data after changing it on discord's end
Uhh is it actually against the Top.gg guidelines if you want to vote for your bot through multiple Discord accounts? (So you can get banned?)
then you did not change your bots avatar
I did
screenshot the new avatar
Ok it just updated
Idk I pressed f5 and it didn't, it probably takes some seconds
Thanks
hey guys im getting "429 Too Many Requests", my code is simple so I think it's just because Im getting too many users, is there a way to increase my limit? Do I need to add checks to avoid going past the limit and not get the 429?
Getting 429 doing what?
I have my bot running on repl.it and it checks "message.embeds" and then does "message.add_reaction" if the embed contains a specific phrase
I dont think so, it's just when I start my bot "line 293, in static_login
data = await self.request(Route('GET', '/users/@me'))" this code is not mine so I assume it's the discord python module
#development probably be a better channel to get help in then
okayy
1 week or more @ the guy who deleted his question
I realised I asked in the wrong listing server my bad

I've got a member in my community who is permanently getting the "you've already voted" screen?
Any solutions?
Perf thanks for letting me know mate
Votes still borken ye?
And when it gets fixed, will it be current votes + normal voltes?
are bots approved if they are "good" or "fun to use" or because there is nothing wrong with them
if they follow #rules-and-info
yeah
Super easy yet many fail
my bot was rejected because of its a turkish bot
wait my bot still says its waiting?
oh its my fault
bot name has space
mines dont
Hey my bot was approved now but there is a forbidden page when i send the link to my friends. That mean they can go to the page but in discord shows a forbidden page. and in the search i cant find my bot
what i have to do?
Hi I have a bit of a problem. In the votings, I put the role reward, but when I voted it didnt give it to me. Are there some scenario examples of why it didnt work? So I can check it
#support message pog
send code
server code?
no like the way u give roles when they vote etc
hello I have a problem the bot disappeared from my server for 10 minutes it came back for 1 minute and there it left someone could help me
hello I have a problem the bot disappeared from my server for 10 minutes it came back for 1 minute and there it left someone could help me
hello I have a problem the bot disappeared from my server for 10 minutes it came back for 1 minute and there it left someone could help me
no need to spam it
ok
Server vote webhook issues?
what bot are you referring to?
yes
LKO
Oh thanks
-wrongserver
@solemn compass
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
ok
It is now 25 hours afther I upvoted for my server and it still says you already voted pls wait 12 hours
Known issue atm
uh ok
i closed this thing but it still opening
no Turkish bots also allowed
Hey I’m stuck. I can’t get a webhook to work
Is it servers webhook? known issue
Yeah I have a webhook set in a channel and nothing is going to it
known issue at the moment
Will the webhook start working by itself when it’s fixed?
Is still cant upvote my server
again known issue right now
Why should it be fixed?
there's no eta
I get more ads then I can upvote
Hey
I looked at the documentation and did what I needed but this is ONLINE Status not showing on my bot
Okay, Ty have a nice day!
heya i am having problems with the botify bot, im trying to remove it from my server but cant get rid of it. is this the place to ask for help in that regard?
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
shoot thanks sorry !
help
-pins
Some users are unable to edit their bot/server
》 in addition to above, some users can edit their bot/server but their additions are not saved properly
i love java
okay thanks
Is auctions still down since I can't have access still.
see #auctions-support
My bot top.gg was approved in one of my account, but I removed the bot from that account because there was no phone verification in that account, now I applied my bot to top.gg.The infrastructure is the same, but if you get it quickly.
I am Turkish, I may have some difficulties understanding you
Hi
Why can't my users post a review of my server?
@misty mesa thanks for making us aware 
hi
background card
Not letting me vote for servers and said I already voted 12 hours ago but last time I voted was 24 hours ago.
known issue
is the prefix !
if do the backgroudn card i get an error
imgur only
has to be a direct image url
thanks
por que no me deje editar el texto de descripcion
Hi there, the DSL bot doesn't seem to be giving roles for my server
known issue
when will it get fixed?
there's no eta
Oh Thx 😅
So someone from my personal life is sabotaging my bot by going on a bunch of alts and giving it 1 star reviews. Is there any way of removing them?
It is pretty obvious it is his
Just report them
Ok
My bot top.gg was approved in one of my account, but I removed the bot from that account because there was no phone verification in that account, now I applied my bot to top.gg.The infrastructure is the same, but if you get it quickly.
It’ll take the same amount of time to get through the queue
why my bot deleted?
I don't see the reason in the logs
bot id?
oh woops i thought was a random invite, my bad
@rugged knoll
804694672806379521
czubix
👍
For whatever reason I lost access to auctions. I was able to access it yesterday but not today
It shows this error:
Can I get the verification right after adding the bot to the list again?
no, it'll have to go through the verification process once more @rugged knoll
look at #auctions-support
How can I separate it?
Ok
using correct markdown, press enter to separate it
2 spaces at the end too
reward roles and webhooks don't work
not atm
yes that's also known
did logs just deleted
Should I be able to see this?
Preview Page
known bug
okay
just a visual bug at the moment
okay cool.
server list lagged?
i gave a day ago vote, but it says you alredy voted the server
and have voted roles, i havent it
so it means i didnt gave vote
how i give permission on among us botto other users?
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
Hi, why cant I remove a comment?
top.gg wont let me authorize my account or edit my server list- im just stuck in an endless loop of authorizing (reply ping please)
im owner the server
Hi, Im wondering if anyone has the same problem that you cant edit personal rank card in MEE6? I tested in different browsers it just shows a blank white page.
help me 
you cannot remove reviews from other users
starting here
Ok
members cannot vote
, what is the reason for this problem?
make sure you're logged into the right account
if it still doesn't work, then known issue
do i need to inform
when do known issues get fixed (sorry if im annoying)
Help
I’m not able to vote for this one server even though I have waited over 24 hours.
Is there something I could do to fix this problem?
known issue at the moment
Okay thanks
being the creator of the server?
nope, you can't either
Because it appears a Delete button
that's just a visual bug at the moment
oh
since some of my users accidentaly posted a 0 star review
(the default number)
And they cant change it
how do i make it so that whenever someone votes for my bot it goes to a channel?
no i meant top.gg webhooks // https://docs.top.gg/resources/webhooks/
ok
The bot isnt giving anyone who voted the voter role, does this have something to do with the voting issue in pins?
Nobody can seem to vote for my server, it just keeps telling most of us we've already voted try again later.
known issue
known issue
there is no eta at the moment
Thank you Aurel
ok ty
Hey how can i set the Library my bot is written in?
they removed that
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
hola
Hola
fnf
brasil é o melhor pais 😘
Ok

-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Aye anyone know a bot that would auto delete a ping (Like "@sturdy swan" ) ?
That would be a horrible bot, I hope no one does that to their members.
will take a note of it then
what note
-upto
Servers are still not being listed on the page.
-pins
that announcement never said anything about server listing to work again
sorry if this is a dumb question. but why is the site not logging my vote even if its been well over 12 hours since my last vote?
known issue
alright
i literally cant vote for servers
-pins
The team was notified of the issues right?
yes
it is mentioned there
oh votes still being reset?
Caching just fucks with you, one sec
bot id?
2 votes right?
Yes
Can anyone tell where is the logs channel went?
-whathappenedtologs
Maintenance™️
though tell me the ID you want to look up
O okay
if you want to check for your bot submission date etc
submitted on the 08/04
4 more days min i guess for review
Wrong server
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
I was auction alpha tester so should I request access again?
ok sorry about that, thanks!
it says it has been fixed :/
Try clearing cache, it should be working
oki
nop
let me clear cache
it didn't work also 
cc @limpid shadow
?
they're still unable to login
@ionic thicket could you otherwise try to go to https://auctions.top.gg directly?

the button
I'm in lmao
yes it will be fine 😄
is the website having trouble with votes? my program isn't having any errors
-pins
no, the test vote POST requests
server or bot
bot
your code very likely
ask in #topgg-api
why would they want to let you copy someone else's work and promote it lmao
i've got a real support question btw: can't figure out - how do I get the bot's number of servers to display?
it still shows n/a, but it's been listed a long time
-servercount
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
-pins
mods only
ok
Hey me and my friend is trying to vote for my server for about a day but this keeps coming up and wont let us vote
-pins
lol it doesnt show what percentage of my bot getting reviewed
that's temporarily disabled
Um guys I made an app but today it's "Invalid Link"?
Not Found
You clicked on a link that doesn't exist. This is probably not where you were trying to go.
it says this ^^^
it was "waiting to be approved" but now it's gone. I can't see it even on my profile
I changed my bot name and pfp...why its not showing on my page
Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.
To find out why your bot was declined and by who, use the search feature in #mod-logs:
yes
ey, ya aceptenme el bot kakaksjaka
-pins
guys, what is this? I published my discord server, it got 100 votes and I won it, I would like to know if it is real dollars, or if it is "money" to spend on the site, where can I spend it
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
thx
I can't delete reviews on my server page, a person gave a good review but voted 0 stars, I would like to delete it so I can post another review, but when I click "delete" nothing happens
you cannot delete reviews
that is a visual bug
the user can remove their own review once site issues have been fixed
oh ok, thanks
how does auctions work?
it breaks and keeps doing this
like wtf i am already in this server
that's a known issue at the moment
oh... i see
thx
Hey Any Reviewer Here I Need A Help?
Hey
what do you need
My Bot Send Help About Category On r!help and show there sub-command
Like For Fun Category meme, hug, pat etc. etc.
But It Sends SubCommands For Nsfw Too
in non-nsfw channel
that's fine
Where is the bot log
Should i need To update?
-whathappenedtologs
@surreal valve
Maintenance™️
nah it's fine
Thanks aurel





Some users are unable to edit their bot/server


