#support

1 messages · Page 383 of 1

umbral kayak
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Waiting for my bot approval

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@rose glacier I have question, in the pins, it says.

intents not whitelisted might lead to deny
My presence intents are enabled and my bot is not whitelisted. Presence intents is whitelisted for every bot right?

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@deft python

sullen sparrow
#

help

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how can i edit my bot?

rose glacier
sullen sparrow
#

@rose glacier bro how can i edit my bot

rose glacier
#

by logging in and clicking the edit button on the bot page

rose glacier
#

did you log in

formal ocean
#

How much does it cost to buy front page ad on top.gg?

sullen sparrow
rose glacier
#

@formal ocean it varies week to week since it is an auction

night narwhal
#

What?

rose glacier
#

@sullen sparrow then go to your user page, jsut click on the area where it says your name in the top bar

umbral kayak
night narwhal
formal ocean
rose glacier
sullen sparrow
#

thanks bean

formal ocean
rose glacier
fair sonnet
#

guys, thank you for making the site. we really like it! my members have been trying to write a review for our server and the reviews dont show up? is there a delay for that? if so how long? if not? how come? is there a bug? can someone ping me yall know whats going on? thank u bow

sullen sparrow
#

@rose glacier can u see that my bot is here?

rose glacier
#

your bot wont show up for other people until its approved, only for you when you are logged in

sullen sparrow
umbral kayak
#

What is auction?

umbral kayak
dull sluice
#

How long does it take for your bot to get accepted?

brazen needle
#

Ben açık arttırma için başvurdum ne zaman sonuçlanır biliyormusunuz

dull sluice
#

ahh yes

#

...

limpid fractal
dull sluice
#

oh damn.. thanks

#

ive been checking all day

lament pawn
#

How long does it usually take for you to get auction access? firEyes

gloomy shell
#

Theres no estimated time for auctions

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It can be a few weeks or a few months

lament pawn
#

oh

sturdy swan
#

@gloomy shell is there a way I can report a bot for copying the branding / logo of my bot on top.gg?

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copied da logo and changed the colour 😑

twin river
#

If it's clearly meant to copy your bot, you can report them to a moderator in DMs or by hitting the "report" button on their page

sturdy swan
#

nvm it’s okay

gloomy shell
#

We dont deal with copyrighted images/logod

sturdy swan
#

i’m dealing with it with the owner of the bot

gloomy shell
#

Yep that's what I would have recommended to yiu

lament pawn
gloomy shell
#

Yes

lament pawn
#

I see, thanks firLove

bitter steeple
#

lol the save button doesnt work

earnest fable
#

how can i get my bot verified on top.gg

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how long is the queue ?

solar sleet
#

Hello @gloomy shell

twin river
solar sleet
#

Am trying to delete Top.GG ad, but it doesn't work can anyone help?

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I got access

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When i press Delete

cedar musk
#

how many time it take to aprove?

earnest fable
twin river
twin river
cedar musk
bitter steeple
twin river
#

Read pins

earnest fable
twin river
bitter steeple
tired pagoda
#

Love the new analytics feature panel you guys introduced... useful and well-designed. But do you have a sense of how reliable the data is at the moment? Have there been issues with undercounting unique users or overcounting repeat users? Our numbers imply each user visits our listing 7 times, which is interesting but seems high.

bitter steeple
#

oh nvm it did update pog

dusk iron
#

when i try to add it says An error has occurred while validating your input: Detailed description too short. Minimum 300 characters. Add your commands. Spaces or empty spaces are not counted. Brief description is too long. Bot's Client ID *

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and when i add 1 letter it says An error has occurred while validating your input: Brief description is too long.

sturdy swan
#

how do i get gold?

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in gamble bot

calm inlet
#

wrong serevr

sturdy swan
#

Read the error

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Everything's explained

long ferry
dusk iron
#

sed now i am blind

azure marsh
#

does a 403 error = denial or? Bc the link works, so idk why that'd toss a 403 error, also, how do I remove a co-creator from my application, as the owner if discord didn't add the right discord user even though I used their numerical Discord Id?

dusk iron
#

thanks

jaunty dirge
#

Their mobile site is ass

lavish depot
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I was setuping the vote log bot and this occured

tacit zodiac
#

@jaunty dirge This is a current known issue with safari, I recommend using a different browser and it should work

jaunty dirge
#

alright

solar sleet
jaunty dirge
azure marsh
#

@tacit zodiac Discord thinks these two users are the same, but... they're not. How do I remove [Sκ]iiNξχüsツ as a creator and add Nexsu † as a creator when I used Nexsu †'s Discord author.id and it grabbed the wrong user?

midnight thunder
#

How to transfer ownership

mossy pebble
#

Where did editor tab go :0

tight cape
#

merhaba

#

türk varmı

#

knk ilgilenmesi lazım birinin

#

modlardan türk

sturdy swan
tight cape
#

daaa kim işte

cedar musk
sturdy swan
#

ok

tight cape
#

ayn

#

o türk

#

@humble eagle knk yardım edermisin

#

bişe dicem adlar neye göre veriliyo

sturdy swan
#

scroll through how many messages everyone has to say 1 to 2 weeks

tight cape
#

ayn

azure marsh
#

Read the Pins before asking how long verification takes

radiant isle
#

Where can we use the voting credit

humble eagle
radiant isle
#

Where can we use the voting credit

tight cape
long ferry
#

-credity

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goddamnit

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-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

tight cape
#

@humble eagle burdamısın

alpine turtle
#

anyone know why client.users is bipolar? like it goes to 40k then when i restart the bot it goes to like 30k and slowly goes up to 40k not really important just wondering if anyone knows

azure marsh
#

@long ferry when submitting my app and the co-creators, top.gg grabbed the wrong co-creator despite providing the correct author.id of my co-creator. Is there a way I can fix that from my end, or does the staff have to do it from their end?

tight cape
humble eagle
long ferry
#

doesn't matter nonetheless though, you can migrate your bot to a team

long ferry
humble eagle
#

hata alıyorum soru değil. Ne hatası alıyorsun onu söyle

tight cape
azure marsh
#

It doesn't show the correct profile picture or name for the user which is what confuses me

humble eagle
tight cape
humble eagle
#

😩

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SS at

azure marsh
tight cape
azure marsh
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The first picture is my co-creator, the second is who I got instead

tight cape
humble eagle
#

hayır

tight cape
humble eagle
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ss at?

tight cape
long ferry
earnest pendant
#

namaste @willow steeple @cedar wind @deft python

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@sturdy swan hi, I and you have same role

cedar wind
#

Yo

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-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

azure marsh
#

I used this thing : 543647564324250891 <-- the author.id which is exactly identical to what I put. Did his profile just generate weird due to the character in his name which doesn't translate alphanumerically and since he's never been on top.gg before yet?

humble eagle
tight cape
humble eagle
#

sabitlenmiş mesajlara bakabilirsin. bilindik bir sorun

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halledilecek

tight cape
azure marsh
junior pebble
junior pebble
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👀

sturdy swan
#

@long ferry

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dm ad

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791306771821887488

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İd

azure marsh
sturdy swan
#

@long ferry Advertising from private

long ferry
#

yeah thanks

long ferry
azure marsh
sturdy swan
long ferry
long ferry
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logout then log back in

azure marsh
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It may be a few hours til I hear from him since he's working

mystic flint
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<@&304313580025544704> hi, could any of you take away my nickname on the server?

long ferry
#

-atmods

wild stoneBOT
#

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
long ferry
#

unhoist your username first

cedar wind
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😦

long ferry
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otherwise no

cedar wind
#

Ping mods one more time I stg

narrow harbor
#

hi, how do i make it so i get a notification in a certain channel when someone votes for the server?

sharp narwhal
#

Using webhooks

radiant isle
#

how long does it take to refresh reviews

sturdy swan
#

how can i add someone add my bot to creater ?

solar sleet
long ferry
#

What do you mean with delete top.gg ad?

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You are not allowed to remove ads on top.gg using css on your bot page if that's what you mean

sturdy swan
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@long ferry

long ferry
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They never talked here, nor do we moderate statuses

sturdy swan
#

since they have auctions

brave blaze
#

I need arbic

long ferry
#

Then no

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Check their member count shrug

coarse slate
#

@long ferry can i dm u

long ferry
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No, not at the moment

plain willow
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How do you invite someone to your team?

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lmfao

brave blaze
plain willow
#

this dude bouta write a whole paragraph lmao

hasty blade
#

Is there a way to turn on vote notifications for a bot when I've already voted? Or is that single remind me button pretty much the only chance i get every 12 hours?

azure marsh
#

hey @long ferry I think I have sort of an idea to part of the issue with the wrong person being added to my bot application as a co-creator on top.gg. My co-creator's user id is ||543645765424250891|| but the user added to my bot application which wasn't the user id I specified is ||3580502664686534656|| does this help in figuring out where stuff went awry after submitting my application and getting the wrong user added to it as a co-creator?

sturdy swan
#

maybe if you remove the ! from your name

fallen wyvern
#

how long does it take to review the bot and decline or accept it ⁉️

azure marsh
#

read the pins

fallen wyvern
#

ah

#

ty

azure marsh
#

yw

hexed tartan
fallen wyvern
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like about 1 week i think

hexed tartan
#

oh

#

ok

#

ty

sturdy swan
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

azure marsh
#

^

sturdy swan
#

How do you invite someone to your team?

azure marsh
#

through the dev portal, it's a more involved process that should be explained in another channel preferably

sturdy swan
#

not the dev

azure marsh
#

oh, then idk

brazen needle
#

@opaque cloud Ne oldu kanka yardımcı olabileceğim bi konu var mı

sturdy swan
brazen needle
#

oke

sturdy swan
#

sorry i cant find, how do u blacklist?

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with carlbot

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@odd galleon

cyan flint
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

sturdy swan
#

oh

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sorry

mental marsh
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is there a way i can add another dev to my bot on top.gg after i made the page?, cuz i don't find the option in the edit

sturdy swan
#

are we aloud to self promote or nah i dont wanna disrespect and send a link

azure marsh
#

working on adding my GFX Designer to my top.gg team, is the user ID their numeric ID or thisIsMyName#6453 ?

azure marsh
#

Is there a way to move my bot over to my team, thereby kicking the extraneous account that got linked to it when putting in my GFX Designer's user id and getting a random person instead?

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Or should I delete the application, then create an app under the team? (Btw, how would I create an app under a team?)

sturdy swan
#

Hey i need help with something, how long does it take to check the bots?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click "Edit Profile" to go to your Profile Edit Page
  4. Click the dropdown of your name on the left sidebar (seen in image)
  5. Click "Create A New Team"
  6. Fill in the required information and voila
azure marsh
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yes, but the whole thing with the wrong co-creator being added to my application is still ongoing. Should I delete that and create a new one?

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^ makes things a bit complicated

long ferry
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co-creators still show up

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but they do not have permissions

azure marsh
sturdy swan
#

why i cant add a friend in my team ?

long ferry
#

either resubmit the bot or just move your bot to a team

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as co-owners will very likely be removed

azure marsh
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I didn't add the wrong user though, that's the thing. The code that accepted the form messed something up. idk where as I don't have access to that code

long ferry
#

is your friend Eternal Games#2806

azure marsh
#

That's the bot

long ferry
#

you didn't add any co-owners to your bot then

azure marsh
#

This is who I was trying to add by using their user id
--> Nexsu †#6329

long ferry
#

You cannot add co-owners after submitting it

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which is caused by the new design

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add them to a team if possible

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you never added anyone as co-owner when you submitted it

azure marsh
#

It thinks I did? (prior to submission)

long ferry
#

according to our logs, you never did

azure marsh
#

weird

long ferry
#

unless you did it pre-design update

azure marsh
#

I submitted earlier today

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so probably post update

long ferry
#

you never added any co-owners, it does not say so on our logs

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do they have access to your bot? if no, add your bot to a team and add them

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there

lone oxide
#

Sir by mistake I join podium can u disconnect me

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Hey aurel sir

long ferry
#

just leave it

sturdy swan
lone oxide
#

Salute

#

Salute

azure marsh
#

ok... Now I'm just confused... I just sent an invite to my GFX Designer, but it didn't get sent to him, it went to. Something isn't Right.

long ferry
#

known issue with teams then

azure marsh
#

Is his user id just cursed or?

long ferry
#

no

stark otter
#

Hi, are the votes that show for the bots on the main page weekly or daily or something else?

long ferry
#

monthly

stark otter
#

Ah cool. If I do 2 votes a day it adds 2 on to it?

long ferry
#

yes

stark otter
#

Great, thankyou

waxen crest
#

This css should be removed. it creates a white background behind the logo images for our bots.

    background: #fff !important;
}```
sturdy swan
#

how can i check how many severs my bot is in

opaque warren
sturdy swan
#

whats this

opaque warren
#

you mean like on the website have it dispaly it or a command?

sturdy swan
#

huh?

opaque warren
long ferry
wild stoneBOT
#

@mental marsh

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click "Edit Profile" to go to your Profile Edit Page
  4. Click the dropdown of your name on the left sidebar (seen in image)
  5. Click "Create A New Team"
  6. Fill in the required information and voila
sturdy swan
#

need help

#

what i have to do ?

twin river
#

Go to the link they give you, you need to verify your bot

lone anvil
#

Actual solution is just forgetting about that bot because it'll never come back KEKW

rapid sedge
#

hey where is my bot

violet mirage
#

so is there a fix to being not able to edit my bot?

earnest wren
#

@sturdy swan

regal quarry
#

in my bots server will my bot get declined if it mentions users in my server when they invite it into their server?

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if that makes sense

twin river
regal quarry
#

or not?

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it wont check if they are in the server it will do <@memberID> so im pretty sure it will say there name there]

rapid sedge
#

hey can I get my bot approved

regal quarry
#

it will take about 2 weeks

rapid sedge
#

2 weeks

regal quarry
#

yes

rapid sedge
#

will the bot get tested

regal quarry
#

yes they will test it in a test server

rapid sedge
#

k

regal quarry
#

it wont get declined?

rapid sedge
#

thx

silent spire
#

?

regal quarry
#

@lone anvil do mean it wont get declined?

lone anvil
#

yes

regal quarry
#

ok

lone anvil
silent spire
#

Tahxn

dusk dune
long ferry
#

yup read it

dusk dune
long ferry
#

oh wait lmao

wooden current
#

I edited the styling of my listing and it seems like it was saved (it showed up in the editing log), but when I look at the listing it’s still the same. Normally it changes instantly. Does it sometimes take a few minutes for changes to propagate?

long ferry
#

yeah will see what's the cause

wild stoneBOT
#

@wooden current

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

wooden current
# long ferry -pins

Thanks, I read the message. Does this mean I have to re-submit the changes?

dusk dune
long ferry
#

@dusk dune asked the team, probably just a logical mistake

long ferry
#

if it doesn't then it wont until that's fixed

#

refresh data on your bot page

regal quarry
#

what is the recommended Custom Bot Card Background size?

wooden current
long ferry
#

there's unfortunately not

regal quarry
uncut rose
#
  • Mass DM commands & user DM commands. Commands that DMs a user must have a block/opt-out feature. Mass DMing is prohibited.
    Is there any way I would implement an "opt-out" feature without a database?
candid walrus
#

Everytime i use reactionbot and enter the id it says its missing permissions, pls help

uncut rose
#

Because db-less would be easier (I'm using Heroku to host the bot)

regal quarry
#

Does it not really matter how advanced a bot really is?

#

like if its pretty basic does that matter?

uncut rose
#

(everyone's view on basic bots and advanced bots are different)

regal quarry
#

ehh i guess

#

but by basic i mean literally under 200 lines#

silent spire
#

@lone anvil so if i add my bot on there so how can people vote my bot ?

timber coyote
#

Hey, excuse me, how much time did it get to change the avatar of the bot, thx

silent spire
regal quarry
silent spire
#

It will shows us smthing like that ?

timber coyote
silent spire
#

@regal quarry

#

?

regal quarry
#

i think so

silent spire
#

Ohh

regal quarry
#

idk tho

wild stoneBOT
#

@candid walrus

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

long ferry
#

afterwards, people can press the vote button to vote for your bot

haughty kernel
fast ginkgo
#

I'm trying to advertise my server

haughty kernel
#

When i edit my bot it gives me this error

fast ginkgo
#

but my server won;t show up

#

@long ferry

haughty kernel
#

Its not saving my edits

twin river
#

That's a known issue, check the pins

long ferry
#

-pins @fast ginkgo

wild stoneBOT
#

@fast ginkgo

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

haughty kernel
#

Ooh sorry forgot to check pins

fast ginkgo
#

@twin river It doesn't say how to fix the issue tho

twin river
#

That's because you can't

#

it's an issue with the site, not on your side

#

you just need to wait for the team to resolve it

sturdy swan
#

when will my bot be approved

twin river
#

It will be reviewed in around a week

#

No need to post it

sturdy swan
#

ok

winged moat
#

why can i not edit my server card image and my html code won't load

spice flume
#

Once my bot ie verified will I get a dm or something?

limpid fractal
winged moat
limpid fractal
#

was it working before?

winged moat
#

no, it never loads first try (sometimes not at all)

limpid fractal
#

if you'd like help with it, #development would be the place

for server edits, its a current known issue (read latest pin)

mint mulch
#

how can i launder my friend to my bot in dbl

strong snow
#

Your just dumb

winged moat
strong snow
#

Not the websites

winged moat
strong snow
#

Meh

#

Worked fine for me

winged moat
#

is your bot verified?

#

they don't care about people who haven't gotten verified yet

long ferry
#

we don't care about verification at all, verified bots are treated the same as non-verified ones

#

Which will also not change in the future

winged moat
#

well, then my html code is just too complex for this thing

long ferry
#

it's very likely the fault of your code

hybrid gull
#

How long dose it usually take for a bot to get verified?

uncut rose
#

Ay the mods are awake

hybrid gull
#

Alright

sturdy swan
winged moat
hybrid gull
#

Yes i have the same problem

uncut rose
#
  • Mass DM commands & user DM commands. Commands that DMs a user must have a block/opt-out feature. Mass DMing is prohibited.
    I have a /cc and /bcc command. It dms people. Does that count?
winged moat
hushed berry
#

Hi Authorities When Is My Bot Approved?

sturdy swan
long ferry
#

oh then read pinned messages

long ferry
wild stoneBOT
#

@hushed berry

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
sturdy swan
mint mulch
#

how can i launder my friend to my bot in dbl

sturdy swan
long ferry
sturdy swan
#

launder... Is a word

sturdy swan
mint mulch
#

i want to add here

sturdy swan
#

Then hit save

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

sturdy swan
#

Yeah..

#

(-_-)

#

I'm stoopid

#

Its removed ig

long ferry
#

just still shows up on the add bot page

#

as the edit page already got the new design, but that one didn't

loud bolt
#

Bazil

long ferry
#

so still allows you to add owners

loud bolt
#

Brazil

#

Alguém me ensina a criar um bot

mint mulch
long ferry
wild stoneBOT
long ferry
sturdy swan
uncut rose
#

This question may be off-topic (please tell me if it is)
What if I have a planned feature so I require a currently unused permission (say, add reactions)? Would that violate

Ask for perms that your feature requires, and not for admin perms directly.
Or does that apply to admin perm only?

long ferry
mint mulch
long ferry
#

is what that rule is referring to

#

Administrator is just the lazy way of saying "give it all perms, then it should work"

sturdy swan
#

shit @long ferry I left a link with all the perms ticked.. Will someone change that?

uncut rose
long ferry
#

we don't mind what you have on your bot invite on the page

long ferry
uncut rose
#

Ok

sturdy swan
#

no in the 'provide a invite link'

long ferry
sturdy swan
#

ok good

fervent garden
#

on the vote section of editing a bot, whats the money used for? because i got a bit and idk what to do with it

wild stoneBOT
#

@fervent garden

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

uncut rose
long ferry
#

We invite your bot to our testing guild with basic permissions, such as: VIEW_CHANNEL, SEND_MESSAGES, ADD_REACTIONS, EMBED_LINKS, CONNECT. If your bot requires any extra permissions, these should be reasonable for the feature it needs.

mint mulch
long ferry
#

unless you're referring to a bot already approved, then i'd actually suggest waiting till site issues are mainly fixed

mint mulch
#

okey

fleet junco
#

Como se que admitieron a mi bot?

mint mulch
#

I wait, how can I update if I change the name of my bot

long ferry
mint mulch
#

okey

long ferry
fleet junco
#

A ya gracias

sturdy swan
#

What would happen on the rare occasion that my hosting provider goes down?

long ferry
#

That's not a reason for re-reviewing, just unfortunate thing to happen

sturdy swan
#

fuckk

#

mine goes down like every hour

#

But ok

#

yhx

gloomy shell
#

get a better provider then

#

lmao thats terrible

sturdy swan
#

@gloomy shell hmm yeah but I found one and managed to break a deal

shadow cargo
#

My old account got hacked and I want to remove my verified bot from it, I can provide proof from discord that my account got hacked.

long ferry
#

-notdiscord

wild stoneBOT
shadow cargo
# long ferry -notdiscord

I want to remove it from the site as I have made a new bot with the same name etc since discord agreed to strip my old bot from its verification status so I am starting again.

#

I want to remove it from top.gg

long ferry
#

ID?

shadow cargo
#

of the old bot?

long ferry
#

yes

shadow cargo
#

704473772136071249

long ferry
#

are you able to prove that you own it?

#

such as an eval

shadow cargo
#

Of the old bot?

long ferry
#

yes

shadow cargo
#

I am already submitting the new data to it

long ferry
#

or is it deleted off of discord

shadow cargo
# long ferry yes

Its been down ever since the hack like a week ago so I made the new bot and I use the old token for the api

long ferry
#

Nah it isn't, if you're unable to prove that you own it (such as an eval etc), we can't really help

shadow cargo
#

you can see it suddenly went from 800 servers to 1 up to 37 servers

#

I can make the other person I made on the team contact you

#

Symbolic

#

Infact I don't want to remove it is it possible to transfer it to this account?

long ferry
#

If they're able to get the bots token and eval something to prove that they own it, sure thing!

#

transferring isn't possible

#

at the moment

shadow cargo
#

and the bot hasnt been up since

#

as I said

#

you can check servers

#

it became 37

#

when it was 800

long ferry
#

i just need anyone of your team to be able to eval something on the bot that proves you own it

shadow cargo
#

because I have the old api token

fervent garden
#

is it ok if i make some kind of competition for my bot where, who ever votes for my bot the most each month gets like a reward inside of the bot?

shadow cargo
#

Oh

#

I actually remember something too

long ferry
shadow cargo
#

I can prove that the discord staff removed the verification off it because I don't own it anymore as my account been hacked.

long ferry
shadow cargo
shadow cargo
#

especially from a discord staff

#

If you know kadybat

#

want message link?

long ferry
#

I need you to be able to do something on your bot only the developer with the bot token can do

#

such as an eval

#

if you're not able to do that, i can't help

shadow cargo
long ferry
#

It's not about the messages, it's about the bot itself

#

the bots instance, the bots code, the bots presence, you can prove that by doing only something the bot owner can do: doing something on the bot itself

#

such as again evaling something

shadow cargo
#

The bot has been offline ever since the hack and once I got it unverified the account hasn't been used so I don't think that will ever happen

shadow cargo
long ferry
#

I can't help you otherwise, sorry

shadow cargo
#

Alright.

sleek wyvern
#

my bot has a N/A even though its in 92 servers

#

any idea?

long ferry
#

-servercount

wild stoneBOT
foggy bridge
#

When I am done changing my host to a vps and converting the DB am I allowed

#

To put it back for verification?

#

I estimate the development is gonna take around a week

sturdy swan
#

@long ferry Excuse me, but when will my bot be approved?

fleet junco
#

Que significa eso

sudden sable
#

Que no lo puedes acceder porque no es publico

long ferry
summer tusk
#

How do you apply for Certified Featured Bots?

long ferry
#

you can't

#

certification is removed

fleet junco
fleet junco
#

gracias

devout pecan
#

To keep my bot on the list, do I need to be on this server?

sturdy swan
#

no, but to add any more you need to rejoin

devout pecan
#

OK sounds good to me.

long ferry
#

also, we won't be able to contact you incase of any bot issues such as your bot breaking any #rules-and-info

foggy bridge
#

Hey @long ferry mind answering my question aswell

long ferry
#

sure what is it

sturdy swan
#

also, would this be considered api abuse? (the testing embeds are there because i chose this channel as the log one)

long ferry
#

are you not able to delete it yourself by going to your bot page and pressing delete?

foggy bridge
#

No no I can

#

But what happens when after a week or so

foggy bridge
#

I decide i put it back?

#

Some people told me its against the rules

#

but i have a reason to take it off

#

I need to move hosting and database stuff

long ferry
#

you can then decide to resubmit it, if your reason isn't to trend-abuse by deleting and re-adding it

foggy bridge
#

Whatever the mods judge I guess

#

Thanks in advance though

long ferry
#

you can also just set your bot private for the time being

foggy bridge
#

I thought of that

#

Will decide later

#

thanks again

magic pawn
#

Hi people, how do you submit your bot to top.gg?

cursive olive
magic pawn
#

thanks

dense valley
#

how long will my bot take to be approved? <33

bleak nacelle
naive snow
#

hey

bleak nacelle
#

hey

naive snow
#

i got a question. what is voting credit used for? And how do you use it

bleak nacelle
#

im pretty sure it's used in auctions

#

@long ferry correct me if im wrong

naive snow
#

what are auctions?

long ferry
#

-auctions

wild stoneBOT
long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

naive snow
#

ok thanks

bleak nacelle
#

ok cool i was right

sturdy swan
#

hey

#

what is happening? I cant post a review

bleak nacelle
#

What happens when you try?

sturdy swan
#

either all of my server members

long ferry
#

what happens when you try

sturdy swan
#

with no error msg

long ferry
#

known issue then

sturdy swan
#

but, why?

#

a time ago was working

long ferry
sturdy swan
#

Like Python, Java... but Scratch?

long ferry
sturdy swan
#

when?

long ferry
bleak nacelle
#

wait hold on

sturdy swan
bleak nacelle
#

like, this scratch?

sturdy swan
bleak nacelle
#

oh

sturdy swan
sturdy swan
long ferry
#

yes we allow that

bleak nacelle
#

so basically scratch

#

but for discord bots

#

alright

sturdy swan
#

But it's look like pre-made

#

See this

long ferry
#

scratch is the builder, the messages itself can be made custom

#

we allow that

sturdy swan
#

How about dbmaker on steam?

sturdy swan
#

It cost $75

#

I didnt know about that app

long ferry
sturdy swan
#

discord bot maker

long ferry
#

we don't want to limit creativity on bot devs

#

doesn't matter if coding knowledge or not

sturdy swan
#

But some discord bot list is not allowed

bleak nacelle
#

like?

long ferry
#

what other bot lists allow is up to them, top.gg is not the other botlists

bleak nacelle
sturdy swan
bleak nacelle
#

well, those are different lists

#

as long as you dont just put a pre-made template onto your bot and nothing else and then submit it, we don't care what you use to create the bot

sturdy swan
#

do u know it?

long ferry
#

there is no eta

sturdy swan
#

oh sh

#

why is this happening now? :c

#

how much time it wasnt working?

frosty pumice
#

how long does it usually take for bot to get accepted/denied?

gloomy shell
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

frosty pumice
#

ok thanks

keen aspen
#

Hi

sturdy swan
#

so i need help with my set lenguage command he keeps saying that the guild is not defined

client.translate = async (text, message) => {
let a = await db.ref(`guild/${message.guild.id}/config/lang`).once("value")
let lang = a.val()
if(lang === null) lang = "pt"
const translated = await translate(text, {from:"pt", to:lang})
return translated.text;
}  
coral reef
vernal creek
#

i need the link of this site plz

twin river
quaint bloom
#

Hey

#

i need to add one more creator of bot

#

how can i add it

sleek hare
#

Hello <@&304313580025544704>, I'm trying to set up a role to assign to voters, but it doesn't seem to be working.

I made sure that the bot's role is above all other roles but I get this message:

gloomy shell
#

-atmods

wild stoneBOT
#

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
sleek hare
#

Apologies

gloomy shell
#

does the bot have perms to assign roles

sleek hare
#

Yes, admin perms

gloomy shell
#

move its role to the bottom and save

#

then wait a few minutes and move to the top

#

and try again

quaint bloom
#

Tell

sleek hare
#

Ok, I'll try that. Thanks CheckMarkNOOKing

quaint bloom
#

how can i add more creators

gloomy shell
#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click "Edit Profile" to go to your Profile Edit Page
  4. Click the dropdown of your name on the left sidebar (seen in image)
  5. Click "Create A New Team"
  6. Fill in the required information and voila
sturdy swan
latent hornet
#

bots

#

!bots

long ferry
#

-botcommands

wild stoneBOT
#

Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

latent hornet
merry harness
#

Actually my bot is in 60 servers but top.gg says it's 25.. how to fix it.

gloomy shell
#

-servercount

wild stoneBOT
tacit estuary
#

-credits

#

-servercount

#

-credits

#

-credits

#

?

merry harness
sleek hare
gloomy shell
#

Besides that I'm not sure what else could be wrong

sleek hare
sleek hare
#

Is there a current problem with reviews too?

#

Members have been telling me they can't post a review on our Top.gg page

sturdy swan
dire echo
#

what do you have to write in there?

sturdy swan
twin river
dire echo
#

Thank you ♥️

honest dagger
sturdy swan
honest dagger
#

Plus my antivirus isn't triggering anything

#

So it may just be you

sturdy swan
#

nope

twin river
#

The link leads to a discord server, there's most likely something wrong with your browser then

honest dagger
#

Yeah

sturdy swan
#

unlikely

honest dagger
#

I was redirected to the discord

sturdy swan
#

i tried on multiple devices

#

ill record it

honest dagger
#

Are you sure it's not your WiFi blocking it?

#

Lmao

sturdy swan
#

its redirecting to a scam network

twin river
#

It's not though

honest dagger
#

It's not redirecting me to anything

#

Only discord

sturdy swan
#

lemme record

twin river
#

Yeah we've seen your screenshots, that doesn't change the fact that it's not redirecting for any of us

honest dagger
#

So it's either your WiFi or you, and we can't trust Malicious link websites

#

Considering half of them don't even detect grabify links

twin river
#

the href of the link is literally a Discord invite. There's no way that can lead to any malicious content unless they hacked Discord themselves

#

So you've probably got something sketchy going on on your part

sturdy swan
zinc ore
#

I'm pretty sure what they mean is the "Website" link that leads to typeracer.xyz which is also clearly not the typeracer website.

sturdy swan
#

I’m in Firefox focus

honest dagger
#

Firefox is dumb

sturdy swan
#

??????????????

honest dagger
#

That's your first problem

sturdy swan
#

no its not

#

its literally a privacy browser

honest dagger
#

Switch to chrome, Firefox is shit

sturdy swan
#

bruh tf u on about

twin river
#

The "Website" link just leads me to a blank page

zinc ore
#

It doesn't for me spax.

honest dagger
#

I get redirected to the TypeRacer discord

#

Or whatever

zinc ore
#

it's an ad thing

sturdy swan
#

^

#

well

#

for me its a literal scam

honest dagger
#

Once again, my antivirus isn't flagging anything

zinc ore
#

Either way, top.gg does not control or moderate external websites

twin river
#

Oh it's one of those

zinc ore
#

It's up to the bot owner to decide if they want to send people to a scam site, it isn't top.gg's responsibility or prerogative to moderate those.

twin river
#

It's nothing malicious, just an ad page.

sturdy swan
#

mine lead to a literal scam

zinc ore
#

Ok great, but there's nothing top.gg can do about that

sturdy swan
#

not just an ad

#

remove the bot?

#

or the website?

honest dagger
#

Well that's your fault if you fucking fall for it

zinc ore
#

why? it doesn't break any rules

cyan dirge
#

how to listen for server votes in nodejs?

sturdy swan
#

its a scam

twin river
#

The bot itself doesn't seem to be

zinc ore
#

It's not a page on top.gg and it's not breaking the rules to link users to another site, scam or not

sturdy swan
#

the bot isnt even online

honest dagger
zinc ore
#

If you're not happy with the bot, don't vote for it and choose another one

sturdy swan
#

common sense would say do something about a literal scam being posted on your platform

zinc ore
#

¯_(ツ)_/¯

twin river
#

Do you want Discord to shut down every server that has a scam link as well?

sturdy swan
#

top.gg may not host or have control over the website but it is the one serving it to users

zinc ore
#

No it's not

sturdy swan
#

it is

zinc ore
#

A link is not "serving a website"

#

it's just a link

sturdy swan
#

theyre exposing that scam network to users by providing a link to it

zinc ore
#

Oh now it's a network MarioFP

sturdy swan
#

yes

gloomy shell
#

Alright everyone calm down

#

If you want to report something about a bot please do it via the report function on the website

#

This isnt the place to be discussing anything

sturdy swan
#

its not just one site it links to different sites depending on the device youre on

gloomy shell
#

Then wait for the report to be dealt with please

#

We mods dont dedicate our lives to the website, it takes time for us to deal with everything and investigate appropriately

sturdy swan
honest dagger
gloomy shell
#

I just said to stop

#

No more discussion of this in this chat

sturdy swan
#

I need a little help

cyan dirge
#

how to listen for server votes in nodejs? please send the documentation link

twin river
sturdy swan
#

how we will now that our bot is uproval

twin river
sturdy swan
sleek hare
#

Reviews don't appear to be working on my server...

hard lava
#

whats @hidden root ?

hard lava
untold musk
hard lava
untold musk
#

Luca ain’t dead

#

Still does other stuff

paper venture
#

will i get notified if my bot gets verified

twin river
#

Yes

#

you will get a DM from @hidden root and a ping in #logs

drifting charm
#

Until when are bots accepted?

real laurel
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

silent spire
#

Hey ?

hard lava
silent spire
#

I have problem

hard lava
#

Whats ur problem?

silent spire
#

If i will add in that so after too much detail does it looks like that ?

hard lava
#

Yes

silent spire
#

Like that ?

hard lava
#

U need to know some markup tho

silent spire
untold musk
silent spire
hard lava
silent spire
hard lava
#

np

earnest pendant
sturdy swan
#

why when i try to remove the website link, the website is not removed

vocal locust
#

Not able to vote

#

:(

primal quail
#

Will i get notified in #logs if my bot accepted?

sturdy swan
#

Yes

primal quail
#

Okay

final stratus
#

What is the best bot to count votes?
The vote that each person gives

dusky wolf
#

I changed my bot name profile but still on top.gg those are not changed

#

what should i do?

final stratus
dusky wolf
#

ok thx

sturdy swan
tender cargo
#

How much times does bot takes to approve?

sturdy swan
#

1-2 weeks

#

something like this

lofty gyro
#

can anyone tell me what is my queue number , i added the bot on top.gg 2-3 days ago , i want to test new feature but i cant as if the bot would be offline while they are testing it they would decline it

hardy niche
#

please fix the vote webhook system see in this logs 1 guys vote logs 6-7 times

sturdy swan
#

hello i'm trying to put my website in an iframe like this <iframe src="https://ajbot.xyz"></iframe> but top.gg tells me that my description os to short

vestal wadi
#

Didn't they report if my bot was approved?

native moat
#

why my bot isn't in this server?
it have been comfirmed

sturdy swan
lofty gyro
#

its online 24/7

#

i just want to test new feature i added to my bot from my pc

hasty mantle
lofty gyro
#

which i cant until i shutdown the bot from vps

hasty mantle
#

Never had

lofty gyro
#

and the fear of the bot would be offline and my bot was on testing is eating me up thats why i was asking

sturdy swan
#

Sorry, I don't understand

#

Sorry, I don't understand

#

V1 Is Released ? O.O

#

noice

light scroll
#

You either wait until your bot is reviewed, or update it

lofty gyro
#

i guess i will wait

kind orchid
#

Hello friends, I want to ask you something. how long exactly does the approval process take?

lofty gyro
#

1 week or 2 week

kind orchid
#

how we can saw results?

#

gets dm or mail?

lofty gyro
#

dm when the bot is approved or denied

#

check pins

kind orchid
#

Okay thanks ❤️

lofty gyro
#

np mate

jade cape
marble coral
#

this discord group is the same Crypto Rocket strategy that is on coinmatics?

broken spear
#

I had a quick question. Is there a way to limit the bots’ usage to one only channel?

humble eagle
#

what bot

broken spear
#

The idle miner one sorry

humble eagle
#

go to their support server

broken spear
#

Wait, OMG I clicked the wrong server 🤣 sorry sorry

jade cape
#

Is there a support role I can mention for support thonkku

humble eagle
#

nope

jade cape
#

Ok

humble eagle
#

why did you delete it

jade cape
#

I'll just repost and delete previous so they can see

#

For server list rules,

Using the reward role for voting as a required role to enter server giveaways is against the rules?

marble coral
humble eagle
jade cape
marble coral
#

no

jade cape
#

Ty

marble coral
#

the bot that I am using is on coinmatics platform

humble eagle
jade cape
#

K ty

#

So I can do it

#

Yay

humble eagle
marble coral
#

ok sorry

marble coral
#

😫

sturdy swan
#

why Forbidden ?

#

oh okay thanks

#

gg

covert oar
#

Yea its a good feeling

gusty saddle
#

hi there, i just find out that on "bot preview" you can view this

sturdy swan
#

-botinfo

wild stoneBOT
#

tickNo Please include a bot mention or ID

sturdy swan
#

-botinfo 737918880843956225

wild stoneBOT
#

tickNo That bot wasn't found

#

tickNo That's a user, not a bot...

sturdy swan
#

-botinfo 812187967065292810

wild stoneBOT
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Bot info
ID

812187967065292810

Username

Gale

Discriminator

8436

Short Description

Music,economy,fun,moderation, giveaways,daily new functions,and many more!

Library

undefined

Prefix

/

Total Upvotes

17

Monthly Upvotes

6

Server Count

No server count

Owner(s)

@red horizon

gusty saddle
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oh

twin river
wild stoneBOT
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tickNo That's a user, not a bot...

twin river
slim jackal
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Why was dblapi.js deprecated?

twin river
regal idol
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احواني عندي سؤال..

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كيف اضيف صور في بوتي

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؟

karmic cove
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Hello I m not sure if i be right her me acc was banned at the carl.gg website but i was the first time on this webstie.

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ah ok

regal idol
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ابي احط في الوصف حق بوتي صور مثل هاذي

regal idol
sturdy swan
#

I have a question
How long does it take to approve a bot on top.gg??

humble eagle
#

read pins

digital saddle
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what's the prefix for @small lantern?

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if there is one

lethal kite
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it's - but there's like no commands

molten vortex
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Hello! Is there any staff around? If and when you're free please ping me, I would like to inquire about paying to appear on the front page of top.gg. Thanks & have a good day!

digital saddle
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thx

lethal kite
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it's only command is -ping

regal idol
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what I write

stone belfry
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-botinfo 826132819934969868

#

-botinfo 826132819934969868

wild stoneBOT
#
Bot info
ID

826132819934969868

Username

BOT w7

Discriminator

9362

Short Description

Этот бот предназначен для администрирования серверов
This bot is designed for server administration

Library

undefined

Prefix
Total Upvotes

1

Monthly Upvotes

0

Server Count

No server count

Owner(s)

@stone belfry

Links
zinc ore
atomic ferry
#

السلام عليكم ورحمة الله وبركاته

regal idol
#

وعليكم السلام

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عربي هنا ؟..

atomic ferry
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أو في دعم عربي بعد

regal idol
#

لا مو دعم فني انا

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بس يمكن اقدر اساعدت

atomic ferry
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طيب كيف احط بوتي في موقعكم

regal idol
#

راح انزل شرح في اليوتيوب

zinc ore
atomic ferry
azure drum
tribal gulch
#

hi

winter glen
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When will my ad application be read?

zinc ore
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It takes a few weeks

fierce swallow
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the "servers your bot is in" thing doesnt get saved

winter glen
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Thanks

zinc ore
fierce swallow
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i can edit other stuff