#support

1 messages · Page 368 of 1

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

glass yarrow
#

can i ask why it doesnt show up and for how long

long ferry
#

Site issues, no eta

regal quarry
#

does anyone know how i get the date and time on bottom of discord embed discord.py

#

a specific user all the time or per command?

long ferry
#

-wrongserver

wild stoneBOT
#

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

wispy monolith
#

Hey, does anyone know how to make a count for total people that have a certain role ex: total people with twitch sub role?

wild stoneBOT
#

@wispy monolith

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

wispy monolith
#

k

toxic belfry
#

Any idea how long auction approval takes?

#

Interested in bidding

sturdy swan
#

any news on bot queue info coming back

zinc ore
zinc ore
sturdy swan
#

sigh

#

i dont even mind waiting

toxic belfry
sturdy swan
#

it's just the not knowing whether it'll be tomorrow or next month that has me uneasy

#

thanks for the reply

zinc ore
#

the queue time is currently 2-3 weeks

sturdy swan
#

yea

zinc ore
#

So you still have 1-2 weeks to wait 😉

sturdy swan
#

How do you know 🤨

#

Maybe I put it in 8 weeks ago

long ferry
#

we have logs

sturdy swan
#

Oh did he look up my log lmao

#

That's crafty

#

Respect

#

help!

#

@limpid shadow

long ferry
#

what do you need

#

no need to ping staff

wide aurora
#

How many time should I wait to have an answer about advertise my server from the site? I've sent a requeset with the amount and all on the site but still got no answer as it said

wide aurora
#

Oh alright, I just was thinking that I'll get an answer after some minutes so I tought that an error occured so my request got deleted

#

If it requires time then it's ok. It should be said on the site so people like me can't think other ^^

trim mango
#

there is a wiki for the description formatting?

long ferry
trim mango
#

thx

brazen needle
#

Botum denetlenme sürecindeyken sunucuda bulunup bulunmamam bi sorun yaratırmı

proven willow
#

can i use iframe in the long description?

long ferry
#

yes

proven willow
#

if i just use iframe is ok, or i must to do something with it?

long ferry
#

just iframing should work

brazen needle
tranquil yacht
#

Eğer bir soru sormamız gerekirse ve burada olmazsan direkt reddederiz

brazen needle
#

Anladım onay aldığında olmamıza gerek yok yani

#

Teşekkürler

cinder latch
#

Hi

#

Hello

sturdy swan
#

Hi

lapis thorn
#

What should i do if i got DM advertised?

wispy heart
#

Yo

#

Ay

sturdy swan
wispy heart
#

New complaints today

#

Sorry

lapis thorn
wispy heart
#

Also, I’m just stupid, but how do I vote for a server like that in the site?

sturdy swan
#

send a screenshot here with the id

lapis thorn
#

k

wispy heart
#

“K”

sturdy swan
#

i meant the user id

lapis thorn
#

wut

sturdy swan
#

copy id

wispy heart
#

759955980267159593

#

Radical

lapis thorn
#

oh

#

806431298771877948

sturdy swan
#

ok

#

@long ferry ^

long ferry
#

hm

#

oh

#

sec

sturdy swan
#

report above

#

yes

long ferry
#

thanky

cinder latch
#

When my bot well be approved

#

@long ferry

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

cinder latch
#

Not understand en vere well i talke ar , arbic @long ferry

long ferry
#

use a translator then

#

i can't help you in arabic either

cinder latch
#

Ok

#

Hhh

#

K

#

Thx @long ferry

sturdy swan
#

@long ferry if i dont make a good description, it will disqualified?

long ferry
#

if your description breaks any of the rules mentioned in #rules-and-info, it will be declined

sturdy swan
#

Thx

#

when will queue bar be fixed

twin river
#

There are no ETAs on when the site issues will be resolved

sudden crane
#

@long ferry when the check passes

sturdy frigate
#

Hello, my bot is in 100+ servers but on website it shows N/A?? How to solve this issue

sudden crane
#

@long ferry When my bot check passes

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

kindred marsh
#

I invited the DSL bot to my discord and it still doesnt show up in my server list

long ferry
#

Logout and login

kindred marsh
#

Still doesnt show up

fervent saffron
#

What are voter rewards I could use for a music bot?

river halo
#

What perms do I need in a server to gain access to editing it? I have admin but it's returning a 403.

astral iris
#

umm

#

are we alloud to ping the team?

summer tusk
#

I set my bot page to the new update one but its not showing up

long ferry
astral iris
#

for example say hello?

#

or...

#

ask why he never sends amessage?

#

or..

#

more reasons?

long ferry
#

Best is to just not

astral iris
#

but what if I cant hold it? Will I get banned? 😐

fervent saffron
#

What are voter rewards I could use for a music bot?

#

wym?

sturdy swan
#

Nesecito saber que nesecito para que mi bot sea verificado

#

Nesecito saber que nesecito para que mi bot sea verificado

indigo pecan
sturdy swan
#

Nose ingles:v

indigo pecan
#

Pues macho, si vas a programar mas te vale aprender ingles xD

fervent saffron
#

What is the custom card background width and length

indigo pecan
# sturdy swan Nesecito saber que nesecito para que mi bot sea verificado

Básicamente lo tienes que tener todo preparado para que los moderadores puedan testear tu bot.
La pagina de tu bot tiene que tener información útil, el bot debe tener un comando help para poder empezar a usar comandos, tiene que estar constantemente "encendido" para que toque tu turno puedan testearlo y bueno, en general todo lo que viene a ser hacer algo de calidad.

#

Y obviamente debe funcionar correctamente

#

Si cumple todo eso es probable que te lo acepten

sturdy swan
#

Es bot de música

indigo pecan
#

Pero no estoy seguro de que te haya dicho todo

indigo pecan
sturdy swan
#

Is the role assignment upon voting broken right now?

sturdy swan
#

Se apaga unos 2 o 3m

#

Pero cuando se apaga lo prendo

indigo pecan
sturdy swan
#

Aveces

#

Cada 3 o 4d

#

Pero siempre estoy mirándolo

#

Haci que no creo que pase

indigo pecan
#

Tiene un comando help que ayude a entender que comandos hay y que hacen esos comandos?

sturdy swan
#

Si

#

Todo ya esta hecho

#

El bot está al 100 por ciento

indigo pecan
#

La pagina web tiene info util?

sturdy swan
#

Y necesariamente tiene que estar en 100 servidores?

sturdy swan
#

Pero la voy a crear

indigo pecan
indigo pecan
sturdy swan
#

A si

indigo pecan
#

la que se crea cuando subes tu bot ahi

sturdy swan
#

Tiene la infi necesaria

#

Pero como hago para compartirla?

indigo pecan
#

captura de pantalla

sturdy swan
#

Cuando la comparto nunca amigo para ver si funciona

indigo pecan
#

mandame por md

sturdy swan
#

Le sale error

#

Ok

indigo pecan
#

es que no se puede compartir el enlace

#

a menos de que lo hayan aceptado

sturdy swan
#

A dale

last sphinx
#

Ustedes hablan ingles

indigo pecan
#

Yo si, por?

last sphinx
#

Solo preguntaba

#

¿Qué pasa?

indigo pecan
#

Nada, que aldo quiere saber que requisitos hay para que le acepten el bot

sturdy swan
#

Si me lo aceptan en top.gg el bot ha estaria verificado por discord?

last sphinx
#

ya veo ya veo

indigo pecan
#

Top.gg y discord son entidades diferentess

sturdy swan
#

Entiendo

coarse turret
#

how do i get the help menu for rulesbot?

#

i see prefix is r!

zinc ore
last sphinx
#

Mi bot falla mucho

indigo pecan
#

Ademas creo que lo han subido a 250

coarse turret
indigo pecan
#

No?

sturdy swan
#

is that client mods

last sphinx
sturdy swan
#

Me puedes ayudar a meterlo en servidores? Quiero que se haga conocido

last sphinx
long ferry
#

-credits @IDKMate

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

zinc ore
coarse turret
#

i got it thanks

long ferry
vernal solar
#

Yo

zinc ore
#

We don't need to know the invite though 😄

last sphinx
#

@kind basin '

#

o

indigo pecan
sturdy swan
#

Dale

indigo pecan
#

Para encontrar fallos

last sphinx
long ferry
#

Taking reports on phone is pain, sorry

sturdy swan
#

Cuando más o menos demoran verificando mi bot en top.gg?

long ferry
#

Dm any mod

indigo pecan
indigo pecan
sturdy swan
#

Dale

last sphinx
indigo pecan
last sphinx
#

it doesn't?

summer tusk
#

When I do the new top.gg webpage, it doesn't update

last sphinx
#

probably something on your end

indigo pecan
sturdy swan
#

@sturdy swan

#

i am so beautiful

zinc ore
indigo pecan
#

But i guess that you aren't looking for a spanish lesson lmao

sturdy swan
#

sorry

alpine turtle
#

i removed my site from my bot and i saved but its still there. and when i reloaded the settings page the site appears back

#

(my 2nd bot so ts still pending approval ^)

zinc ore
#

If you want to remove a server from top.gg, just kick the @small lantern bot.

alpine turtle
#

what? im saying my website..

#

from my bot.

gloomy shell
#

Read the pins

#

It's a known issue

sturdy swan
#

How longs the wait time? I feel like I've waited 3 weeks 😂

#

do not tell me to read anything I've read everything on the topic and I've read all pins 🤣☠

#

That's a lot ☠

#

Ey okay, I'll wait 20 mkre

#

More*

twin river
#

Approval time is around 2 weeks right now

twin river
sturdy swan
#

Well, as stated I felt like I've waited 3 weeks, thus I do know it. flips hair

twin river
#

You can look your ID up in #logs and see when you added your bot

sturdy swan
#

Welp, init did it for me

#

😳 blobcool

noble echo
twin river
#

We don't decide the time it takes, it all depends on how many bots are in the queue

noble echo
#

Okay! Thanks for the help

tardy heath
#

@twin river

twin river
delicate shale
#

Para que funcionan los creditos?

tardy heath
#

Is there music bots

twin river
tardy heath
#

Ok thank you for your help

modern briar
tardy heath
#

Ok

sturdy swan
#

How to make some enter like that? I dont understand about "*= require field"

twin river
#

What do you mean by "some enter"?

#

And *= required field means that you have to enter something in any field that has * next to it

#

In other words, they can't be empty

faint maple
#

theres smth wrong whenever i vote for my server or other servers, it says smth went horribly wrong but when i vote again, it says i alrdy voted but i dont have the voting role

inner jolt
#

Hey is the server editing dashboard down

twin river
sturdy swan
#

Whe can help my

#

Iam add the bot in the server

twin river
#

What bot?

sturdy swan
#

but i don't see the server between my profile

#

Dsl bot

coral reef
#

If it says unreachable you can add dsl to it if you want

sturdy swan
inner jolt
#

Ah is it possible for someone to edit it for me then

#

Kinda had to delete a server invite cause we were being raided

sturdy swan
coral reef
#

Refresh

sturdy swan
#

Yes done

coral reef
#

Should show up soon give dsl a minute

sturdy swan
#

this is the server

coral reef
#

give dsl a minute

daring birch
#

Hello moderators,

Someone put a review on my bot saying that the command was bugged and when they reported it they got banned. This is false because they reported it, then I looked into it and then they started being toxic. I have flagged the review but without context moderators knowing the full story

coral reef
#

Got banned due to a review?

daring birch
#

They were banned because after they were bit*hing around

summer tusk
#

Hi, I updated my page but it still shows the old page. But when you refresh it shows the new page. Also if I get a link to my page it still shows the old one.

sturdy swan
daring birch
#

@coral reef can u pass it on to a review moderator my point?

twin river
daring birch
coral reef
#

Then it was a problem with there webhook

vast venture
#

Checked the pins, and it doesn’t say anything about reward roles not working but it doesn’t seem to be working in my server. Haven’t done anything to change the reward role after voting. Anyone else having this issue?

brazen marsh
#

Hello moderators,

This person just advertised a giveaway to me, and the only mutual servers I have with them is this server, so i deemed it fit to report it here.

Screenshot:

twin river
sinful bough
#

Disculpen, es que en top.gg dice que en este canal puedo ver cuándo será aceptado o rechazado mi bot, ¿cómo funciona eso?

sturdy swan
#

my bot is waiting for approval from past 1 month :C

cyan palm
#

toma mínimo 2 semanas en este momento

sinful bough
cyan palm
#

de nada peepoblush

viral glen
#

Could somebody help me? I invited the bot to join my server (I’m advertising my server), and when I went to click my profile, it showed all my servers EXCEPT the one I added? It even showed one that I only modded? I’m the co owner of the server I’m trying to add.

turbid saddle
#

Hi, my bot reached 100 votes earlier today but it still says I have $0 in bidding credit. (These are the first hundred votes)

fluid oxide
#

101 votes it'll appear.

turbid saddle
#

oh lol

hushed zephyr
#

i need help creating an embed

turbid saddle
modern briar
hushed zephyr
#

english

turbid saddle
hushed zephyr
#

oh ok my bad

turbid saddle
#

It's fine 😉

dull sage
#

It doesn't move from voting...

#

Does the site have error rn?

turbid saddle
#

How can I bid with credit I got from votes?

dull sage
fluid oxide
indigo pecan
#

i know fuck im on the phone and i thought i changed the channel i was on lmao

fluid oxide
#

lol

indigo pecan
#

mb

granite orchid
#

Hi

#

The description of my bot should look like this:

#

but when I save and go to my bot, it appears like this:

#

any solution?

celest carbon
#

Same issue, on the browser the buttons are positioned correctly while in top.gg it's misplaced.

#

direct website view

fluid oxide
granite orchid
celest carbon
granite orchid
#

How?

#

Xd

fluid oxide
# celest carbon Yes

so as u can see, the website itself is longer than the iframe. It doesn't respond well to width change it seems.

celest carbon
#

Use <style> instead of linking the stylesheet

#

and use cdn for libraries

fluid oxide
celest carbon
#

But the website in itself is responsive

#

Lol

fluid oxide
granite orchid
#

Help pls

fluid oxide
fluid oxide
celest carbon
fluid oxide
celest carbon
fluid oxide
celest carbon
#

I just made it locally

fluid oxide
#

I see.

celest carbon
fluid oxide
#

Well on the site itself, sligtly change the width of it, like drag the window left or right slowly.

celest carbon
#

I had used bootstrap, would that be an issue?

fluid oxide
#

Ull likely see the same issue

celest carbon
#

That's why asked here

fluid oxide
#

Could ask in #development aswell, but hard to really help without having access to it personally. Maybe they'd be more of use.

celest carbon
#

I made this just for the long description so I didn't think it was necessary to host the site

#

@fluid oxide Do you just want the html file? it's just 50 lines

celest carbon
#

And minified css

celest carbon
celest carbon
celest carbon
granite orchid
#

No, sorry. 😅

stone crypt
#

anyone else's audio output not working?

#

for like overall, not just in calls?

twin river
#

We can't help you with Discord related issues

stone crypt
#

oop

pallid path
#

why does it keep saying gateway time-out when i was trying to save my changes on a server?

inner jolt
#

Hey, so I deleted my server invite link cause I was being raided but now I can’t put the updated link because the editing isn’t working. Is anyone able to manually edit it for me

plucky socket
#

ughh

pallid path
remote pier
#

so this guy wrote a false review for my bot and got away with it. I reported him but the report disssapeared after a few days

#

is there anything i can do about it

#

he accused us of being unprofessional and calling him dumb when he came to my server but he never even came

#

i checked the mentions and he was never mentioned in this server by my bot which means he never came

#

i bet he doesnt even know what my server is named

#

i tried to ask him why he was lying about that and he said he will report me for "harassing"

small thorn
#

Hey so I check the reminders for a bot and it says that I can vote and then I click on the link and I try to vote and I go through everything and when I click vote it says you already voted for this bought although when I check the reminders it says I can vote

remote pier
#

ig ill email my problem to support

granite orchid
#

Help me please

#

:c

sturdy swan
#

my server is not listed between servers / me bot i have been in it all since 2:40

hard lava
#

Could i request the "super special verification bypass role?"

sturdy swan
fierce carbon
#

hello is anyone here that can help?

#

is there anyone here that can help?

sage viper
#

So I heard that I will get allowed or declined and some one will say to me

sturdy swan
fierce carbon
# sturdy swan ?

so i voted for this bot called poketwo bot and when i voted i didnt get the box when i voted

sturdy swan
#

oh

#

you need to go to their server for that

#

if thats the issue

fierce carbon
#

so is it here with the problem or them?

#

ok

sage viper
fluid oxide
sage viper
#

Hard to see in the dark lol

unreal basin
#

did my bot get in

sage viper
#

I’m just waiting for mine to

unreal basin
#

no it dintSAD

unreal basin
fluid oxide
unreal basin
#

ok = (

sage viper
#

This kind of

#

Bot

sturdy swan
#

why my bot is waiting for approval from past 1 month ? :C

unreal basin
#

sed life

#

i have commands like gayrate and simprate idk will my bot go through

twin river
sturdy swan
unreal basin
twin river
unreal basin
#

@twin river is my bot there

sturdy swan
twin river
twin river
sturdy swan
#

From past 1 month

unreal basin
twin river
#

Approvals take around 2 weeks to happen

sturdy swan
#

WoW

twin river
#

not a month

sturdy swan
#

Okay

twin river
#

Everyone has access to #logs, trying to lie about your wait time won't work

unreal basin
#

how do i reupload my bot

twin river
sturdy swan
#

27/02

#

Okay

twin river
#

Then what is this?

sturdy swan
#

i added it again

twin river
#

Yeah, so it reset the queue

sturdy swan
#

i thought u guys ignoring it :C

sturdy swan
unreal basin
twin river
#

what is the ID of the bot?

unreal basin
#

821762036890730527

granite orchid
#

Need help :c

twin river
unreal basin
#

dint it get decline

twin river
#

It did, but it seems like the bot didn't log you re-submitting it.

#

It's in the queue, so no need to submit it again

granite orchid
#

The description of my bot should look like this:

unreal basin
#

oh ok im soo pumped

granite orchid
#

but when I save and go to my bot, it appears like this:

unreal basin
#

wat does love bot do

granite orchid
unreal basin
#

no

granite orchid
#

Ok

#

can I add styles(<style>) to my bot's description?

azure grove
#

Does anyone know what is the meaning of tickets in discord?

mild patio
#

kick dank memer

keen sun
#

Can anyone help me in approval of my bot

dense bane
#

How do i claim my upvotes

#

?

#

@tranquil island

tranquil island
#

claim upvotes?

gloomy shell
#

-credits

tranquil island
#

Like for credit?

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

dense bane
#

Thx

unreal basin
#

did anyone review my bot

sturdy swan
#

@tranquil island @gloomy shell

#

dank memer is tagging everyone as of now

gloomy shell
#

We know

sturdy swan
#

is there protection here?>

gloomy shell
#

We've already taken care ofit

sturdy swan
#

ight oki

gloomy shell
#

No were just gonna let it happen

grizzled stag
#

Merhabalar İsmim Joker İsmimi Taha Yaparmısınız

real laurel
#

sure

#

@grizzled stag <--

grizzled stag
#

@real laurel Thank You

tribal wadi
#

Hi, why when i search persian i don't see my bot =/

#

also when i search my bot's name it return not found =/

gloomy shell
#

Your bot isnt approved

tribal wadi
gloomy shell
#

You dont have the bot dev role

sturdy swan
#

I'm trying to find the admin of a server because I think I was wrongfully banned, is there a way to track them down?

gloomy shell
#

No

tribal wadi
gloomy shell
#

Hm weird

sturdy swan
#

What can I do to inform the server moderators then?

gloomy shell
#

Well bots not appearing in search is a known issue

#

We cant help you, we just list servers

#

Not help with ban appeals

sturdy swan
#

Oh

tribal wadi
gloomy shell
#

Read the pinned messages

#

It's a known issue.

nimble ledge
#

server search not working on top.gg

tacit zodiac
#

@nimble ledge Can you send the url please?

nimble ledge
tacit zodiac
#

weary

#

I'll report it

jagged slate
#

When will my bot be approved or denied? How long?

marsh anchor
#

Why is the every single bot started using slash command automatically

gloomy shell
#

Because discord ran a script to give every bot slash perms

#

@jagged slate around 2 weeks

severe remnant
#

Please support

real laurel
#

dont advertise

severe remnant
#

YouTube

jagged slate
median stump
#

ive already added dsl into my server but its not showing up in my profile

runic mist
gloomy shell
#

add .png at the end

runic mist
#

doesn't work

gloomy shell
#

What error do you get

runic mist
#

An unexpected error has occurred.

gloomy shell
#

Have you tried another browser?

runic mist
#

I tried a week ago and I got the same error

runic mist
#

same error with edge

gloomy shell
#

I'll let a team member know and see if it's a bug

runic mist
#

ok ty

limpid fractal
runic mist
#

yes that link works perfect

#

thank you

limpid fractal
#

welcome ThumbsUp

runic mist
#

i added png i think its because the /a

gloomy shell
#

Ye you're right

sturdy swan
#

n

#

how do i take those money?

gloomy shell
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

blazing tundra
#

@sturdy swan

sturdy swan
#

@blazing tundra dm

sturdy swan
#

I am waiting more than 2 weeks

#

When my bot will be approved

#

And reviewed

gloomy shell
#

It takes around 2 weeks

#

So it can take longer

#

You just have to wait

sturdy swan
#

Mine is 3 weeks

#

And still nothing done

gloomy shell
#

Around includes more than

sturdy swan
#

Pls check my bot @gloomy shell

gloomy shell
#

No

sturdy swan
#

Rewiev it now

gloomy shell
#

No

#

You can wait like everyone else.

sturdy swan
#

Wow

arctic seal
#

Hello ! Since yesterday I permanently have a 504 Gateway error when trying to edit / publish my server, how can I get through that ?

primal quail
#

@limpid shadow help

gloomy shell
#

Dont ping team members

#

You cant get your token until your bot is approved

#

@arctic seal this is a known issue right now, the team is looking into a fix

primal quail
arctic seal
#

Thank you for the answer, I'll be waiting then 🙂

primal quail
#

okay

old wraith
#

i cant see my server on my profile even after adding it to my server

gloomy shell
#

Known issue right now with dsl

#

The team is looking into it

old wraith
#

ok thanks

primal quail
#

i added my bot here how do i approve it?

gloomy shell
#

Bot reviewers approve it not you

#

Itll be tested when its its turn

tribal wadi
#

is it possible log votes without webhooks?

primal quail
#

ok ty

gloomy shell
#

No

#

You can fetch votes but not log them without webhooks

tribal wadi
gloomy shell
#

No?

#

If you have questions about the api ask in #topgg-api

sturdy swan
#

When will my bot be approved

jagged lodge
#

Waiting from 13 March

earnest wren
#

ıngılızce bıle varmı

cyan palm
sturdy swan
#

I am waiting from 8 march @jagged lodge

#

When will they review

gloomy shell
#

It takes 2 weeks or more

#

So you keep waiting.

hearty steeple
#

i add my bot to web its in waiting but i change my bots prefix is it will accepted? or no?

#

because its 2week+ :D

#

like if declined

#

mods note bot dont says anything for commands

cyan palm
#

can't you edit your bot page and change the prefix?

hearty steeple
#

oh i forgot it :D

sturdy swan
#

how can i fix the error where it reloads in the middle of the medal AD?

#

it keeps preventing me from voting :/

#

Any Verified bot devloper 😢

#

Reply

#

Hello, your friend's bot was stolen. I deleted the bot and applied again Or could you remove it

#

happens after the medal ad reloads my screen 2x

gloomy shell
#

Dont use safari

#

It has known issues with voting

#

Use a different browser

sturdy swan
#

okay thank you

#

my bot is not approved yet many days done

#

I listened that it approve or decline in 7-8 days

#

11 days done

gloomy shell
#

It's around 2 or more weeks

sturdy swan
#

when my bot approve ??

worn bone
blissful juniper
#

@jagged lodge its me 😥

blissful juniper
unreal basin
#

is my bot going through

half pollen
#

Why can't I enter the site?

unreal basin
half pollen
#

Top gg

frigid kernel
#

waiting for aprouvment...

#

@wild stone

frosty remnant
#

Hello! When my members vote for my server they don’t get the voter role! Is this already known?

cyan palm
#

this is support channel

sturdy swan
#

Hey, I have a problem on the top.gg/servers page.
Every time I log in it says "Deleted User". It only happens on the top.gg/servers login not on the normal top.gg where the bots are listed.

cobalt sleet
frigid kernel
sturdy swan
#

@warm sonnet

long ferry
sturdy swan
#

Oof sorry

#

in a hurry

long ferry
sturdy swan
#

So I did that. But I'm still getting "Deleted User"

#

Tried on a different browser also. Same result

long ferry
#

Have you previously used top.gg with a now deleted account?

sturdy swan
#

Also listed some servers

long ferry
#

may i get the ID of the deleted account if possible

sturdy swan
#

Well I'm logging in with this account

#

268122945254195202

long ferry
#

try a different browser for testing

sturdy swan
#

Sure I can try again

#

Nope Deleted User

long ferry
#

I really need the ID of the account you previously used (the now deleted one) so i can check on my end

sturdy swan
#

thc_shrug I always used this account

#

Wow you guys are working hard good job mates

long ferry
sturdy swan
#

Alright. Still thanks for taking your time

#

I'm wating on my bot..

blissful juniper
#

What can I do I'm Waiting from 13 March

sturdy swan
#

Oh jeez

blissful juniper
#

Ooh

sturdy swan
#

My bot works

#

How long does it usually take?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

Oh lord

#

-upto

worldly veldt
#

how to get my bot ceritified on top.gg

#

ok

#

ok

twin mason
#

Hey umh, I think top.gg footer is right inside my bot's description

long ferry
#

that's the cause of your css/html

twin mason
#

Ok, it worked when I uploaded my description, it worked for a long time 😂 what has changed ?

#

I mean the page itself is working, where's the conflict

long ferry
#

You could try disabling the new theme if that's enabled at the bottom

#

wait

#

2 footers? KEKW

twin mason
#

Yea I tried disabling that in edit mode

#

But when I save

#

And refresh, it comes back

#

Yea 2 footers 😂 it's even weirder on phone

#

The footer is here and vertical

long ferry
#

try to remove your html for a second and see if it changes anything

twin mason
#

Ok I'll try that

#

Thx

sturdy swan
misty lotus
#

why my bot didnt got checked

#

its more than week

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

misty lotus
#

-upto

long ferry
#

no

#

read it

misty lotus
#

ararar

twin mason
placid creek
#

Is it possible to create a poll where the members can type in their own answer (reduced to a number of characters) and I can get them all as a list when I close it?

south merlin
#

Hi

#

When is going to approve?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

My bot is pending since 3 wekks@long ferry

sturdy swan
#

When will I get

#

Mine 3 week

long ferry
#

stop lying

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

You caught me @long ferry

#

-_-

#

17

#

It's 10 days now

long ferry
#

Please be patient

twin mason
#

Hey Hope is there a waiting time before the changes apply on top.gg edit page ? Cuz it seems I can't remove the New Design feature, and I tried to remove the description also but it doesn't wanna apply (even i smash that damn SAVE button)

long ferry
#

it should update instantly

twin mason
#

Some of mly changes even revert !

long ferry
#

caching can be stinky too though, so feel free to clear the cache afterwards

#

-cacheclear

wild stoneBOT
timber ledge
#

Hi, my bot was denied because it was offline, but in my country was power outage, and my machine cannot run about 2-4 hours. Reviewer was magma, but I cant find contact.

long ferry
#

Power outage isn't a reason to re-review, get proper hosting. Reapply

#

otherwise, @mint schooner

placid creek
long ferry
#

the search feature

timber ledge
long ferry
#

I'd still suggest just reapplying instead

twin mason
#

I don't get it... I go to my bot page I see a certain number of votes, I refresh I lose 2 votes,
I edited prefix to ". (Editable)" but sometimes it disappear and goes back
I remove, change, or refresh my bot's description but no changes apply (i try F5 and clearing cache aswell)
server count is objectively 1091 (bot's console output), I see the count is posted but sometimes I lose or gain 10 servers without my bot uploaded anything
and I also can't get rid of that footer in the middle of my description

#

Is it my pc, navigator, connection or anything? Tried with Chrome, brave

long ferry
#

the first 2 could be caching being fucky

obtuse nebula
#

So um is anyone working on the API it's messing up a bit for me.

long ferry
#

what do you mean with messing up a bit? What api are you referring to?

sturdy swan
#

Please approve my bot I am wating since 11 days

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

Can I ask something? @long ferry

long ferry
#

ask

obtuse nebula
#

The one poketwo is running on basically the voting

long ferry
wild stoneBOT
#

@obtuse nebula

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

long ferry
#

most likely an issue on their bot

gritty pewter
#

LET ME VOTE, no I HAVEN'T ALREADY VOTED

#

sorry

long ferry
#

wait 12 hours

gritty pewter
#

I have

obtuse nebula
#

In their server they say it's not their problem it's you all's

gritty pewter
#

It was doing this last night so I figured I'd give it a bit and vote an hour later than usual

#

I'm having issues again this morning

long ferry
#

no issues reported and works perfectly on my end aswell

obtuse nebula
#

I guess I just can't vote then

gritty pewter
#

I can't either

long ferry
#

Have you maybe tried clearing cache or reloaded the page?

#

Because i was able to vote just perfectly

gritty pewter
#

Yes, same problem

obtuse nebula
#

Yep everytime it says an error has occurred

long ferry
#

wait a full 24 hours then i guess

#

or screenshot what the error looks like

obtuse nebula
#

Alright

long ferry
#

use a different browser

gritty pewter
long ferry
#

try again in 12 hours

sturdy swan
gritty pewter
#

I did

sturdy swan
#

Whe can help my

sturdy swan
gritty pewter
#

This has been happening for well over 12 hours

sturdy swan
#

Dsl not working

gritty pewter
#

I know for a fact

long ferry
#

when did you last vote?

obtuse nebula
#

It does it on a different browser also

long ferry
#

not safari

#

not built in browsers

sturdy swan
#

Bonjour

gritty pewter
#

My last successful vote was yesterday morning

sturdy swan
gritty pewter
#

When I tried to vote 12 hours later that day, it didn't work

long ferry
gritty pewter
#

so I waited until today and it still didn't work

gritty pewter
sturdy swan
pure wasp
sturdy swan
sturdy swan
sturdy swan
pure wasp
#

Can soneone check on this I can't update my server

long ferry
sturdy swan
pure wasp
#

Error 504

sturdy swan
gritty pewter
#

.-.

sturdy swan
long ferry
sturdy swan
long ferry
#

also i wouldn't suggest using desktop view on mobile

pure wasp
obtuse nebula
#

Ok thanks I used chrome I didn't know about the safari being the default browser

pure wasp
#

Is it cause I'm on mobile?

long ferry
sturdy swan
long ferry
pure wasp
#

It works

gritty pewter
#

@long ferry I'll be back if it doesn't work tonight - for now thanks for your help

obtuse nebula
gritty pewter
#

it's Chrome 😂

obtuse nebula
#

Oh then maybe Firefox

sturdy swan
long ferry
#

it isn't a client-based issue

#

changing the browser doesn't do anything

obtuse nebula
#

I don't know

pure wasp
#

It just doesn't work it loads for very long after that the host error 504

long ferry
#

logout login

#

-cacheclear

wild stoneBOT
pure wasp
sturdy swan
pure wasp
gritty pewter
long ferry
#

works perfectly

#

yes these are your servers

#

you have access to

sturdy swan
#

Its this server

long ferry
#

have you tried logging out and back in?

sturdy swan
#

Click the add new server

long ferry
#

it should still show the server

#

but yeah click "add server"

sturdy swan
long ferry
#

logging out and back in should too

sturdy swan
#

is role assignment upon voting still broken?

sturdy swan
sturdy swan
limpid fractal
#

they did...

#

look at the video

#

@sturdy swan did you try logging out then back in

sturdy swan
pure wasp
sturdy swan
long ferry
sturdy swan
long ferry
sturdy swan
#

Only the server owner can

#

Ahh

#

Okay thnx

#

Hello, I got a message that my bot is not approved. The command does not work, but I tried it now, it works. How can I access it? odin refusing?

sturdy swan
#

Also what's the ID?

minor anvil
#

Keep getting this everytime I try to edit my server details

sturdy swan
minor anvil
#

oop sorry

#

hold on

#

6368cf603ab253fd

sturdy swan
#

If my bot is approved, a fine will not come, isn't it, my friend wrote me like that.

#

-clearcache

minor anvil
#

ok

long ferry
#

What's the ID of your server?

#

what exactly are you trying to update

long ferry
#

saying x2 doesn't help, what's your servers id and what are you trying to update

sturdy swan
#

When the bot is approved, do you want an ID because my friend wrote it because if you don't give it, you can't enter the discord?

sturdy swan
#

So I say my friend said that if the boat is approved and you don't give them your ID, you will not be able to enter the discord again and the fines are given.

long ferry
#

Just message @cyan palm

#

as they're turkish too and can help you in turkish

sturdy swan
#

Okay, but if my bot is approved and I do not give an ID, you will not sue my friend said so.

long ferry
#

Just dm odin

#

as i cannot understand what you're trying to say

minor anvil
#

ServerID: 805314737189158922 and Im just trying to edit the description

fickle heart
#

can we add botghost bots?

long ferry
sturdy swan
#

Ok when will odin answer

long ferry
#

Are you sure that's the correct ID?

long ferry
sturdy swan
long ferry
sturdy swan
#

Ok

#

Sorr

minor anvil
#

That is the correct server id

long ferry
#

doesn't seem like it from my end

minor anvil
#

I was trying to add server invite and description but It kept giving me that error

long ferry
#

very likely because you haven't added a invite

#

Do you have DSL in your server?

minor anvil
#

yes

long ferry
#

alright one sec

#

can you create a permanent invite of your guild and DM it to me? i wont join it, trying to submit your server from my end

#

@minor anvil try kicking DSL and re-adding it

minor anvil
#

ok

#

done that

long ferry
#

yeah site's just broken again

#

will take a note of it

minor anvil
#

Alright thanks for your help

old stag
#

Why isn't the DSL bot giving the reward role?

long ferry
#

have you set reward roles to begin with?

old stag
#

Wdym?

long ferry
#

Have you set reward roles in your server page?

old stag
#

Yap

long ferry
#

Server ID?

snow plume
#

Hello, how can I get money from vote credit please?

old stag
#

And ya I added it

twin river
old stag
#

It worked yesterday

twin river
#

Apply for auctions, then you can use them to bid on advertisement slots

old stag
#

See... you didnt become the voted role

long ferry
#

@old stag kick DSL and have a friend try voting

old stag
#

I have to reinvite it?

snow plume
twin river
snow plume
#

ok

long ferry
#

sorry

old stag
#

K thx a lot ^^

grave tangle
#

help

twin river
grave tangle
twin river
#

what's wrong?

grave tangle
#

I sent my bot but his picture looks like this

twin river
#

Click "refresh data" under creator controls on your page

fickle heart
grave tangle
#

Ok

celest jewel
#

When is the acceptance a week ago and not yet

cobalt sleet
sturdy swan
#

good afternoon

#

guys and girls

tribal aspen
#

hello

limpid fractal
#

unless you need support then ask away

sturdy swan
#

need support fiding my old password nicname ItsBOB

#

of my discord accund old

cobalt sleet
#

This isn't Discord support

sturdy swan
#

ty

old stag
#

Its voting to death

long ferry
#

yeah that's really weird

old stag
#

Because of that i dont get the role @long ferry

long ferry
#

Yeah will also note that

old stag
#

But the webhook works

#

And when i click again

dreamy radish
#

Hey

#

Question:

#

Does your bot actually have to be good to get accepted? Or does it just need to work

limpid fractal
#

no, just has to work and follow the rules and discord tos

dreamy radish
#

Alright

sturdy swan
#

what is it ?

zinc ore
#

uhhhhh you're not supposed to be seeing that ia_think_thonk

unreal basin
#

is my bot getting checked

coral reef
#

Your not suppposed to see that Thonk

long ferry
zinc ore
long ferry
#

will be fixed eventually

sturdy swan
#

when I try to edit my server it just

#

breaks or soemthing

twin river
#

Known issue, see pinned messages

sturdy swan
#

so no way I can edit my server?

twin river
#

Currently, no. You will just need to wait until the issues are fixed by the team

sturdy swan
#

hello

twin river
#

Hello, how can we help you?

sturdy swan
#

Quick question, is the role assignment upon voting still broken?

twin river
#

It seems to be broken for a lot of people, so I'd assume it's a current issue with the site

sturdy swan
#

Alright, thank you, I'll just wait it out

twin river
#

You could try re-inviting the bot and see if it works, but if that doesn't do it then yeah, just wait it out

sturdy swan
#

Would it reset any current server settings it has if I kick, and re-invite?

long ferry
#

no

sturdy swan
#

cool, thanks

daring flint
#

How to design a top.gg bot page?

long ferry
#

with html, markdown and css

coral reef
#

What to Include in your Top.gg Bot Description

# Remember to include the following if it defers for you:
- Your help command / thing that lists all your commands if it's not just [prefix]help
- State what hours your bot is online if it can't be online 24/7 (e.g. 11am - 11pm EST). We try to accommodate for that ♡ but only if you include specific times we can test per day (if you state "my bot is offline right now don't invite" we will still decline).
# Remember not to include the following if it includes (in your bot) for you:
- NSFW commands (you can have them - just don't list that you have NSFW features on your bot page)
- Any widgets or mentions of other competitors of top.gg (e.g. other bot lists).
# Lastly, remember:
- Not to put spam or put irrelevant content
- Include what your bot does!
- Include what commands exist and any special things to note.
- And if you need to use more space, include plans for the bot, how you handle support tickets, where to seek help, etc.
- The box supports md, html and css. Take advantage of that :3```
daring flint
#

Ok tanks

#

Thanks*

pure wasp
#

When is the site going to be fixed? (I still can't submit nor update my server)

twin river
#

We don't have an ETA on that unfortunately

idle beacon
#

Hi

#

Should i shutdown my bot permanently because i keep forgetting to up the hosting time

twin river
#

That is up to you

#

We can't make the decision for you

idle beacon
#

K

hasty ice
#

Is it against the rule if my bot send me (owner) personally in case of errors on commands?

idle beacon
#

I dont wanna shut it down cuz its very useful

twin river
#

You're not allowed to log messages for no reason, but sending error diagnostics is allowed

ebon bluff
#

Hello I have a question

twin river
#

Go ahead and ask it

ebon bluff
#

I’m having some trouble with my verification system

#

How do I eddit the trigger message?

sturdy swan
#

Where i see when my Bot are on Top.gg

twin river
#

You seem to have the wrong server @ebon bluff

ebon bluff
#

Oh nvm

#

I’m sorry

twin river
sturdy swan
#

Ok

vital stump
long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

sturdy swan
#

How long does it take about

idle beacon
#

Ok imma set a reminder for 6 hours everyday and up the hosting time