#support

1 messages · Page 366 of 1

ashen niche
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this is taking months

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can someone tell me when it will get verified or something?

charred gale
#

can i know how to get my bot inside of top,gg

long ferry
#

in this server, you can't

twin river
long ferry
cyan palm
#

discord sunuculara eklenen botlara bir limit getirmeyi planlıyor, bu yüzden

ashen niche
charred gale
long ferry
#

oh woops

charred gale
#

k

cedar schooner
ashen niche
twin river
#

You re-added it 12 days ago

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It takes around 2 weeks to get it reviewed right now

ashen niche
#

oh ok

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cos it took 6 days for my anti-swear

twin river
#

There are a lot more bots being added currently

ashen niche
#

mhm tru

wanton oriole
#

sg

#

sg

#

sg

#

sg

long ferry
#

@wanton oriole need anything?

limpid pivot
#

Can anyone manually delete my team?

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Or at least remove my bot from my team?

long ferry
#

Not as of now

sturdy swan
#

it wont let me add my bot im in the server it says join the server pls help

sturdy swan
#

it invite me to the same server

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@twin river

twin river
#

What are you trying to do?

sturdy swan
#

ADD MY BOT

twin river
#

To the website?

sturdy swan
#

ye

twin river
#

Looks like there's an issue with the site, my bad

#

I get the same error

sturdy swan
#

so when can i add my bot

boreal jolt
#

I don’t get this.

knotty lark
#

Hey, with the new tag system. Why the hell does the all tags not show the currently popular tags. And why bloat the list with people mistyping stuff?

twin river
sturdy swan
#

ree

#

i cant add a bot
An error has occurred while validating your input: You have to join the Discord Bot List server to add bots.

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but i am on the server xd

twin river
sturdy swan
#

what happens when your not reaches 100 servers before you get it verified

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bot

twin river
sturdy swan
#

but its getting close to 100 servers

twin river
#

Then people just won't be able to invite it for a while

sturdy swan
#

okay cool

twin river
#

You should be able to apply for verification at 75 servers, so do it asap

sturdy swan
#

so it won't be removed etc?

silent siren
#

I will never be Bot Reviewer 😦

sturdy swan
twin river
twin river
sturdy swan
#

btw, you can get the dev badge again. was announced on the discord-developers server

sturdy swan
limpid fractal
#

they said they will never bring back the badge

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im in the dev server and they never announced it

sturdy swan
#

say command is allowed?

twin river
sturdy swan
#

Oh Ty.Also I diabled Mentions in my bot

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And why I cant see Auction channels?

twin river
sturdy swan
#

I can access auctions site as well

twin river
#

DM a moderator about it, they should be able to help you

sturdy swan
#

Ok

#

hi

twin river
lyric forge
#

how much must I wait for approval?

dense current
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around 2 weeks

twin river
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Around 2 weeks

lyric forge
#

ok

dark bone
#

so, how am I supposed to know what form is wrong here

twin river
dark bone
#

Long Description

twin river
#

Is it over 300 characters?

dark bone
#

yeah, but I think it already had more then 300 before?

twin river
#

That's strange

dark bone
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maybe words

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the counter says it went from 225 to 300+

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?

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but characters go from 1200 > 1900

twin river
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That should be fine then. I don't know what could be wrong

indigo pecan
#

If you're using some html syntax it may have something to do with that

dark bone
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hmm, only using <center> atm

indigo pecan
#

Check if there are any typos on that

dark bone
#

well, if there was something wrong with that it wouldn't work in the preview right?

indigo pecan
#

I have no idea

long ferry
dark bone
boreal merlin
#

I need help making a bot. This is my first time and I was wondering if I could get a tutorial or something. DM if you can.

sturdy swan
#

can someone help me

long ferry
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-wrongserver

wild stoneBOT
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@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

dark bone
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wait, I think I got it

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I set theme to none instead of dark

boreal merlin
dark bone
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yeah, rip, the dark theme option breaks it

indigo pecan
#

what

noble scarab
#

d

long ferry
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meaning you can't force themes

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no clue why it doesn't tell you that tho

dark bone
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hmm, I see, feedback was a bit vague tho

long ferry
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If it works with adding custom css, then I'd add feedback to it to actually tell the user that they cannot use it without custom css

dark bone
#

adding a simple

<style></style>

as init said works

long ferry
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aight thanks

plush vigil
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everytime i edit my bot and add my website for it to the page and press save i wait a bit press refresh data and it doesnt add and when i go back to edit it the website isnt there anymore

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any reason why thats happening?

zinc ore
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Yes, known error at the moment, check pins.

twin river
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It's a known issue that sometimes bots don't save after editing them

celest oasis
#

whats going on ?

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I'm here since 2020 spongerino

zinc ore
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Try logging out and back in from the site

celest oasis
zinc ore
#

strange.

celest oasis
#

yeah..

sturdy swan
#

@celest oasis leave-join to server

celest oasis
sturdy swan
#

It just happened to me too

vague sparrow
#

how to add bot overview to outher thinks like server count /Shards/Created with

real laurel
#

Api

stark anchor
#

human must human and die

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robots all the way

vague sparrow
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how to work with that ?

stark anchor
#

out-of-context

sturdy swan
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sorry, im new to this, so i've just submitted an application for my server yet i can't find it in the search results. is that normal?

#

spoiler command is allowed?

zinc ore
zinc ore
sturdy swan
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ohhhh ok. thank you so much

sturdy swan
#

when approved my bot ?

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<@&767389896133443625>

quartz radish
#

How much is one vote worth?

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In usd

worldly viper
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Your bot may be reviewed before that or after that date, it's just approximate.

worldly viper
quartz radish
#

I’m wondering how much each vote is worth

worldly viper
#

Ah, you mean vote credits. You get $15 of credit for your first 100 vote, and then from there on, 1000 votes = $1 credit

sturdy swan
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Can't be less than 10 days?

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@worldly viper

quartz radish
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So 1100 votes would only be 16$ credit?

worldly viper
upbeat elbow
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pls owo cash pls

worldly viper
sturdy swan
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ok thanks for replyed my answer

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FUCK

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i was trying

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to leave one server with my bot

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i left every server it was in

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😭

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the bot left every server it was in*

twin river
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There's nothing we can do about that

sturdy swan
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yeah i know lmao

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just wanted to voice my frustration

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lol

tame gate
#

how many days max can my bot be added on top gg

twin river
sturdy swan
tame gate
modest acorn
#

Thonk you get $ from vote points on top.gg?

twin river
modest acorn
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oh i get it

sick wren
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hi

earnest crane
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Hi how do I

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like

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I wanted to edit my bot page

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how do i do that?

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like i have submitted it already but cannot find it

twin river
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Go to your bot's page and click "Edit"

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You should be able to find it on your profile page

earnest crane
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ok

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thx!

twin river
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Just click your username in the top right, if you're logged in

earnest crane
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found it!

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thanks!

fleet mortar
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Weather bot doesnt work

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@odd galleon

zinc ore
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You're in the wrong server

fleet mortar
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whats the right one

zinc ore
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This is top.gg support not Weather Bot support. Click the "Get Support" link on the bot's page.

surreal valve
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People thinks this is all bot support

fleet mortar
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ok

rotund vector
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Hi

terse imp
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Hi, my bot page seems to be completely bugged. I dont see any profile picture and edit page returns me a 403 error. How can I solve these issues ?

limpid fractal
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known issues

terse imp
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bot ID : 454917051689992192

dense current
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Its a known issue check pins

earnest crane
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not working

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its giving me errors

zinc ore
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you deleted it.

karmic forge
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nice

fickle heart
#

Some people add server count in discord bots in top.gg how can i add that?

long ferry
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-servercount

wild stoneBOT
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To have your bot's server count displayed on DBL, please read the documentation on server/shard posting.

fickle heart
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ok thx

little moon
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Hola me Ayudan?

dense current
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Yes ^

fickle heart
sturdy swan
#

What is a weather api key?

arctic whale
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An API key on a weather information website

umbral aspen
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Hi, I need help :c

arctic whale
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state what your issue is instead of just saying that you need help

umbral aspen
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sorry hahaha

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It's something related with a specific bot called Todo

arctic whale
umbral aspen
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I don't have idea of how to use it, the website of top.gg doesn't have the commands of how to use it

umbral aspen
vital stump
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my bot when verify pffff i waiting 1 week

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:(

sinful lotus
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Hey

arctic whale
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This server can't provide support for specific bots

umbral aspen
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thaaanks

arctic whale
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P.S. remember to look for a Get Support button on a bot's top.gg page

sinful lotus
arctic whale
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That usually has a link to the bot's support server where you can actually get help for it

vital stump
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it don't care me i want my verify

inland storm
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hello, i'm trying to edit one of my bots since a week, but i get a 403 everytime... i waited because i know that the transition can have problems.

arctic whale
amber oar
#

@candid cairn türkmüsün

vital stump
amber oar
#

yetkilimisin

vital stump
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yok

amber oar
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aga kendi botumu siteye attım ama gözükmüyo

vital stump
#

kanka onaylanmasını beklemen gerek

amber oar
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ve kendi botuma oyver yerine eklemeyi bulamadım

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oylanması nekadar süer

candid cairn
#

onaylanınca gözükecek..

vital stump
#

max 1 ay

candid cairn
#

tahmini bir süre yazıyor sanırım orda bi yerde

amber oar
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eren knkn yetkilimisin sen

candid cairn
#

hayır

#

olsam da bisey değişmezdi ama aynı cevabı verirdim

vital stump
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bu arada bende tahmini sure yazmiyor ya

amber oar
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ya peki şeyi sorcak

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bota komutlarda oy ver varya

candid cairn
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onaylanınca gelecek oy verme tuşu

amber oar
#

oraya benim botun olduğu yeri nerden eklerim

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heeğ tamam

vital stump
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botun onaylanmasini beklemen gerek

candid cairn
vital stump
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👍

sinful lotus
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Is there a ticket system in this Discord server?

arctic whale
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No

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Why would you need a ticket?

amber oar
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hmm aga ben bu siteyi kayıt edeyimde

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onaylanınca bana bildirim flnmı gelcek

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agalar size benim botun destek sunucunu atsam katılırmısnız

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daha demin hmn açtım daha ayar çekmedim

smoky marsh
#

hey hey i have a problem with the math bot

amber oar
#

aga benim botta botumu ekleyenler yazıyo ve 1 kişi eklemiş 1975 kişi benim botu kullanıyor yazıyor

smoky marsh
#

can you help

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thanks

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hello?

queen basalt
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It says I need to Join this Discord Server but obvious i'm here.
Can someone help me?

fickle heart
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i added code to get server count in my discord bot now what do i have to change in top.gg?

versed jungle
queen basalt
fickle heart
indigo pecan
versed jungle
#

Well I also asked "Then add it"

indigo pecan
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but you will need to provide more info than just "it is not working, help"

versed jungle
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Cause if he tries to add it then joins the server, that is the wrong order

vital stump
#

umm '(

queen basalt
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Your Bot need to get accepted

vital stump
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ya

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:(

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when accept

queen basalt
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Look at the Pins of this Channel

vital stump
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hmm okay and my bot name is pirate really good bot

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all can use i did my pirate bot for peoples

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peoples use and do perfect servers

versed jungle
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no advertising

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/self promotion

rigid vector
#

Hello i dont know how to setup a bot can someone teach me

rigid vector
#

Oh ok ty

twin river
rigid vector
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Tysm

twin river
vital stump
#

umm

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why 2 weeks it so much

twin river
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There are a lot of bots in the queue

smoky marsh
#

hey can someone give me dank memer

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suport server

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thanks

twin river
smoky marsh
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thanks bro

sturdy swan
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i have a problem when trying to add a bot
"You have to join the Discord Bot List server to add bots."
and im already in it

queen basalt
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me too

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lol

sturdy swan
#

k

twin river
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It's a known issue right know, we just gotta wait for the team to fix it

smoky marsh
sturdy swan
#

._.

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f

twin river
dense current
smoky marsh
sturdy swan
#

the bot was offline ;-;

twin river
smoky marsh
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ohhhh cool

sturdy swan
#

k

dense current
#

Make sure your bot is always online when it is in the queue

twin river
quiet merlin
#

When I put the link of the web of my bot and I give it to save, it does not save, why?

gray trail
#

Idk where to leave suggestions so here it is: Not to feature offline bots? 👀

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also why do I have no hoister name :/

sturdy swan
#

Because you had ! nickname here before

rich stump
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hey! i just had a couple questions?

zinc ore
#

Go ahead and ask them, then ^_^

twin river
neon rune
#

what?

versed jungle
twin river
# neon rune

That's a known issue, just wait for the team to fix it

neon rune
worn bone
#

hi

twin river
worn bone
twin river
neon rune
twin river
#

You submitted it 9 days ago, approval time is usually over 2 weeks

neon rune
#

ım from turkey

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:D

#

.d

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aga anlamıyom anketi

twin river
neon rune
#

çeviri de 💩 gibi çeviriyor

rich stump
zinc ore
#

You use them in auctions

silk island
#

how do I know if the bot was accepted?

twin river
silk island
#

Ok thx

floral dome
#

how do I know if the bot was accepted?

twin river
floral dome
#

ok

#

thx

#

bye

shadow parcel
#

Hi. How long does it usually take for a server to appear in the list? I've add my server today and it still doesn't appear in the search results.

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And, well. I think my server follows all the rules 😅.

indigo pecan
#

@shadow parcel it needs to be verified by top.gg

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that takes around 2 weeks

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I'm waiting for mine to be approved too

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Remember, you'll need to have it online always so the mods here can test it. If you dont have it when the time of testing, well, your bot will be declined and you will have to wait again.

worn ridge
#

Is the token found in the webhook section while editing a bot also usable for say posting stats to top.gg? Sorry if this is an obvious question I'm quite tired right now

#

May have missed it saying something

#

Hm. Yup. Silly me, should try to read some more.

shadow parcel
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I'll wait ;).

indigo pecan
#

Do you guys know if testers create fresh servers to test the bots (or use servers created by them to test)?

shadow parcel
indigo pecan
#

Ah, didn't saw that.

shadow parcel
#

Don't worry 😅.

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Good luck with your bot ^^!

indigo pecan
#

Thanks

next vale
#

Quick question and sorry if it's been answered before (I know it gets annoying.)
Are members permitted to offer a reward in exchange for a review on top.gg?

I couldn't find the answer in the tos.

shadow parcel
indigo pecan
#

it needs a nerf

drowsy lark
#

Is there a way to get your bot added for testing or something

quartz willow
#

webhook re-trigger is because you're not sending a 2xx response

#

there were issues with retries for years, we recently fixed it and bots that ended up relying on the previously broken behavior ended up breaking https://docs.top.gg/resources/webhooks/

Top.gg documentation

Webhook integration for receiving vote data

next vale
#

(could I get a ping once I get answered? Thank you)

quartz willow
#

you have to respond do it

#

we should probably add that to the example I guess

twin river
indigo pecan
#

Do you guys know if testers create fresh servers to test the bots (or use servers created by them to test)?

next vale
#

Not bot, server

twin river
#

I would assume the same applies for servers as well

quartz willow
#

you just... send a 200 response

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look it up if you don't know

sturdy swan
#

Are we able to see positions in queue yet or is the website still being funny

zinc oracle
#

its been intentionally disabled

sturdy swan
#

kk ty

coarse siren
#

How do i make my discord bot run 24/7?

twin river
odd ridge
next vale
#

Why is there nothing about it in the guidelines/TOS? 🤔

indigo pecan
next vale
#

Rewarding

twin river
odd ridge
odd ridge
quartz willow
odd ridge
#

Inviting bots / Inviting servers etc... Has been explicitly told no, rewards for voting is fine though

odd ridge
indigo pecan
odd ridge
summer raptor
#

is it too late to apply for bot reviewer?

twin river
#

The applications are open indefinetely now, so you can apply at any time

sterile heart
#

Hello excuse me for bothering you I would like to know when my bot will be approved

zinc oracle
#

known issue, read pins

indigo pecan
twin river
sterile heart
#

OK, thanks

twin river
indigo pecan
shy egret
#

Now how much time i have to wait for approval of my bot?

twin river
sick compass
#

can someone explain what voting credits are?

zinc oracle
#

the are used for bids for auctions

sick compass
#

oh ok thanks

shy egret
#

huh!
Thats too long any way how much bots approve means if their are 100 bots for approval then how much bot will approve any idea?

twin river
shy egret
#

Ohk

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no problem

quartz garnet
#

change my nick to Thenali Raman

sturdy swan
#

fix teams when

#

my bot is locked out just because i wanted to try out them

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for more than a month now

sturdy swan
sick compass
#

im confused on what to do on this screen

#

on the create tab, I just selected my bot that I wanted to advertise and it took me here

lament socket
#

I've been waiting for approval for ten days. Is there a problem?
#logs message

summer raptor
#

This happens when I try to edit my bot without even making any changes, how can I tell where the errors are?

cobalt sleet
#

Possibly a problem with the site

summer raptor
#

ah ok

#

thanks

long ferry
#

are you using custom css?

sturdy swan
#

How much time it will take for my bot to get approval?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

:(

#

Ty@long ferry

summer raptor
long ferry
#

how exactly are you using the custom css? inline (through style="color: red;" for example) or through style tags (<style></style>)

summer raptor
#

just checked, it uses both

long ferry
#

have you selected anything here

summer raptor
#

does using <style> tags break it?

long ferry
#

look through the rest of your form if you have errors

summer raptor
#

i define css for <div> tags

long ferry
#

remember your description has to be 300 characters long, spaces excluded

#

what you use as html doesn't matter

summer raptor
#

hmm, i looked through everything, did anything change since ~1 week ago for requirements?

#

i don't see any blatant errors otherwise

long ferry
#

what exactly are you trying to change right now?

summer raptor
#

tags

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also update description

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but even if i change nothing, it still errors

long ferry
#

can you open inspect element, open the network tab and try to save your changes

#

find something that shows up as red (on chrome)

summer raptor
long ferry
#

click it and check the response

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it should tell you what you forgot

summer raptor
#

{"message":"Your form contained some validation errors","formItems":[{"id":"tags","message":"tags must contain less than or equal to 6 items"}]}

#

ah

#

okay

#

not sure how i was able to save with 6+ last time, thanks for the help!

long ferry
#

And it didn't say that on your tags?

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It should do so

sturdy swan
summer raptor
#

maybe it's my adblock

sturdy swan
#

its not a scam?

#

jk

tiny kayak
#

ive voted once on my own bot but it was sending the webhook multiple times.

#

actually it sent 7 times now

sturdy swan
#

LMFAO

coral reef
tiny kayak
#

hmm, ok

#

so i had to fix it on my end myself. why does this happen tho?

long ferry
sturdy swan
long ferry
#

try again

sturdy swan
#

i got it

#

i just wanted to :pain:

lament socket
proud oasis
#

It takes about two weeks

#

Just keep waiting :D

wicked marlin
#

Helo

#

@proud oasis

proud oasis
#

?

wicked marlin
#

I Have applied for a bot how much time shall it take

mint schooner
#

2 weeks+

odd jolt
wicked marlin
#

Ok

#

Thank u

mint schooner
#

np

rich escarp
#

؟؟؟

long ferry
#

dead application

#

the bot you're trying to invite doesn't exist anymore

sick compass
#

im confused on what to do on this screen
on the create tab, I just selected my bot that I wanted to advertise and it took me here

long ferry
sick compass
#

okie

stone socket
#

Hello, where may I report a DM advertisement?

long ferry
#

Sure, just dm any mod

stone socket
#

Sure, I'm going to DM you now

orchid sable
#

heyo so im having this issue

long ferry
#

kick DSL and re-invite it

orchid sable
#

alright

long ferry
#

does DSL hav manage roles permissions?

orchid sable
#

yeah

#

i kicked and invited it back and its working now

#

while im here

#

how long does the voting role last?

#

do they just get it for the day they voted?

long ferry
#

13 hours

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after 12 hours is when they can re-vote

#

1 hour grace period

orchid sable
#

thank you

sturdy swan
#

how do i fix that

long ferry
#

remove the response_code parameter from your url

sturdy swan
#

thx

orchid sable
#

around how long does it take for voter roles to be given?

long ferry
#

maybe 5 minutes or so

#

if setup correctly

elfin spoke
#

hello its normal that the bot invite manager is offline on my server ?

long ferry
#

-wrongserver @elfin spoke

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

orchid sable
#

yo is dsl offline rn?

long ferry
#

yeah just saw

orchid sable
#

alright ty

valid root
#

what does this mean... lol its so vague and nothing looks out of place

native basin
long ferry
native basin
#

pog

valid root
long ferry
#

you can't have more than 6 tags

valid root
#

why doesnt it say then "too many tags" or something meaningful

split osprey
#

is dsl off?

sturdy swan
#

whats the invite link for the top.gg bot?

valid root
#

also why is it so hard to remove tags

long ferry
valid root
sturdy swan
valid root
long ferry
sturdy swan
#

ty @long ferry

valid root
#

I found that by accident

sick gorge
#

What is this?

long ferry
#

they most likely did that before we added the custom tags

#

game tags weren't included into the tag limit back then

long ferry
sick gorge
long ferry
#

can you press decline and see what it does

sick gorge
#

Ok

#

403

long ferry
#

ok thanks

#

just a visual issue, thanks for noticing

timber bough
#

What

sick gorge
#

And not 403 xD

long ferry
#

yeah that's the thing that would've been devastating

sick gorge
long ferry
#

Nah i think i know where this is occuring, trying to reproduce it in a sec

sturdy swan
#

so im trying to advertise my server, it is saying this. I have added the bot and everything and i dont know what to do @long ferry can you please help

#

it is saying no servers

#

every time

long ferry
#

known issue, read pins

sturdy swan
#

sooo what should i do lmao?

#

try it on another device?

untold musk
#

Hop on one foot, rub your belly and pat your head while you wait for the known issue to be fixed

long ferry
#

unnecessary, but funny

#

but yeah, best you can do is just wait for now

#

we don't mind bots having the same name

long ferry
#

or just try to relog

#

logout and login

gaunt fulcrum
#

Me needs music bot in guildedSadge

gleaming pine
#

Hey

#

Like on december i recieved a dm from Discord

#

(Verificated Discord)

long ferry
#

We cannot help you with discord-related things

#

-verifybot

gleaming pine
#

To verify my acc

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

gleaming pine
#

Its Discord verification

#

I send the picture of my id like 4 months ago

#

And still not verify

long ferry
#

We can't help

#

we aren't discord

gleaming pine
#

Ok

orchid sable
#

heyo dsl is still offline in my server

long ferry
#

kick it and re-add it

ripe ravine
#

Do we have to resubmit our bots again

barren plaza
#

@long ferry its been 5 weeks and my bot is still has not been reviewed

steep vault
#

Hey IDK if this belongs here but my bot hasn't been reviewed and it's been around 4-5 days do you know if the there was something wrong with my bot?

steep vault
steep vault
#

oh ok

ripe ravine
#

I have been waiting 4 weeks and was told to resubmit 2 weeks ago because they broke their website

barren plaza
#

i have 11 bots

ripe ravine
#

Dawm

#

Thats rough lol

wet path
#

I get validation error when trying to save form, but doesn't seem what is the issue

barren plaza
#

Never mind

wet path
#

fixed it was dark theme setting

#

not allowing it to save

odd cobalt
#

hope i need u

real spade
#

whats the meaning of that

coral reef
#

If there is a second bot

#

that you wanna put in

#

You don't have to

real spade
#

Ok Thanks

#

@coral reef can i add only 2 bots?

coral reef
#

However many slot's there are for ids

sturdy swan
#

hey everyone, how long does it take for a bot to be accepted?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sick gorge
long ferry
#

ohh in the preview

long ferry
#

will notify the team

umbral marten
#

Can you transfer my server to my new account?

long ferry
#

If you own the server discord-wise, you should be able to edit it

#

otherwise, we cannot help you

umbral marten
#

Yes i own it but can't edit it

#

Can you delete it?

#

Or will it disappear if I add it again?

long ferry
#

if you can't edit it, then that's most likely an issue with our site right now

#

ohh

#

that's a different server

cold flame
#

how long does it usually takes for bot approval?

long ferry
#

Again we can't help if that's a different server

#

if you lost access completely to your previous server, then that's something on discords end

uncut willow
#

hello i just submitted my bot Lucy ♡ did you guys get that i submitted it

umbral marten
#

Oh yeah wait. It's a different server

#

But it's deleted for a long time now

#

Doesn't exist anymore

uncut willow
#

what?

long ferry
#

give me a second

uncut willow
#

ok

long ferry
#

yup i see it is deleted

wild stoneBOT
#

@uncut willow

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

@umbral marten do you want me to delete the server off our site?

umbral marten
#

I got a little confused xd

#

Yes please as it no longer exists

long ferry
#

alright one sec

uncut willow
#

im going to resubmit the bot

long ferry
#

nevermind, site perms still doesn't let me

#

I'll lock it for now

umbral marten
#

Ok thx

#

Didn't you implement that deleted server get deleted from the site too?

sturdy swan
#

Can anyone explain what this mean please?

long ferry
#

Not really

long ferry
wild stoneBOT
#

@sturdy swan

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

long ferry
#

at least i don't think so

umbral marten
#

That's gonna be a lot of dead servers on your site

long ferry
#

They do get cleared after a while if i remember correctly

#

but even we Moderators can't do much in regards of deleting servers due to site issues

umbral marten
#

Did you lock it? It's still there/viewable

uncut willow
#

resubmitted it

long ferry
#

It shouldn't show up in search anymore and shouldn't be accessible either

pastel lava
#

<@&304313580025544704> should moderate the following user is sharing improper links

long ferry
#

-atmods

wild stoneBOT
#

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
pastel lava
gloomy shell
#

Smh

#

Improper links??

#

Wtf

long ferry
#

that's literally a channel link

cyan flint
#

...thats a discord channel link

long ferry
#

message link

sturdy swan
#

?????

umbral marten
#

@pastel lava Christ those poor mods

sturdy swan
#

what is dsl bot prefix?

#

Can I redeem my credits or sth?

#

I tried didn't work ((

#

tried redeeming

#

-Credits

#

on my server

#

That isn't a command last time I looked

#

The only command to my knowledge is -ping

#

-ping

small lanternBOT
#

Pong!

humble eagle
sturdy swan
#

so now what does that mean? Where or how you advertise? Sorry I am new to these things lol

humble eagle
long ferry
#

You'll just need to be patient now if you've applied for auctions

#

once you're approved, you get a dm that you have been approved and access to new channels about auctions

sturdy swan
#

ohh Thank you

#

sounds good

#

wait so in this server? Thy advertise here? inside

humble eagle
#

no

sturdy swan
#

How do I see if my bot was verified?

humble eagle
#

on the website

humble eagle
#

and role

twin river
sturdy swan
#

aha, ok. Thank you everyone, ❤️ I learned something new today haha about this bot

humble eagle
#

@sturdy swan the yellow spots on website are ads

sturdy swan
#

wow now I see,

#

never realized

#

is that almost 2 weeks have passed and they have not sent me an answer

long ferry
#

for what? your bot?

#

only been 10 days

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

my bot is XEmail

long ferry
#

yup, only in queue for 10 days

#

be patient

sturdy swan
#

Okay

#

Xd

#

wait I used three tags for auctions haha is that okay? Or do I need to do it again for anime only

#

I checked bids

#

🤣

long ferry
#

yeah that's fine

sturdy swan
#

ahh okay then

subtle plaza
nova wagon
#

What to do if I accidentally reported a comment

twin river
zinc ore
#

Ignore it - the report will be dismissed if they didn't break the rules.

nova wagon
#

ok

subtle plaza
#

o yea

sturdy swan
#

hello. recently i switched from serverstats bot to member count bot because the other one banned me for whatever reason. anyways, is there any way to make the channel setup to text channels and not voice channels?

#

oh, alright. thanks you.

fluid crystal
#

how do I know if my bot got accepted

sturdy swan
bitter widget
#

Made my first bot today

indigo pecan
#

My (not yet verified) bot got recently added to this server: "Discord Archive's Bot Database #1". I'm guessing this is one of your testing servers, right?
I panicked because i was just messing with the bot and found an error that crashed the app and i had it offline for like 10 minutes.

long ferry
#

No it isn't

indigo pecan
#

Then i have no idea how my bot ended up there

#

what

long ferry
#

The only servers your bot gets added to in regards of things such as reports or reviewing is either our verification center (333949691962195969) or guilds owned by Reviewers/Moderators

#

Any other guilds claiming to be top.gg and/or claiming to be guilds owned by staff is most likely not from top.gg

indigo pecan
#

Well, now im curious what server is that then

long ferry
#

Just have your bot leave it if you're uncomfortable with it being in there

#

Pretty much up to you

indigo pecan
#

yeah

#

I can ban a server from using my bot through my db

#

I just want to know how it ended up there

orchid sable
#

heyo so dsl still has not given any voter roles

#

its been 5 hours

long ferry
#

according to your server edit page, you have not assigned any role rewards role

indigo pecan
long ferry
#

you need to set one in order to reward it

orchid sable
#

i did set it and saved it

nocturne halo
#

u have to update ios app

long ferry
# indigo pecan

still up to you if you don't want it in there, they can't do anything about you making your bot leave it

orchid sable
#

then it went offline so I did what you said and I kicked it and reinvited

#

do I have to set it again?

long ferry
#

you wish to set as it

orchid sable
#

Mega Cool

fervent saffron
#

Is there rules when submitting your bot, like does it need to have certain commands?

long ferry
# indigo pecan

also the fact that they're claiming this isn't against tos, possibly considered data scraping NDohmy
but yeah still not related to top.gg

zinc ore
wicked flax
#

is it able to check my bots approval position thingy

long ferry
long ferry
wicked flax
#

ok

indigo pecan
orchid sable
#

i didnt change anything or click anything

#

it was already there and set

long ferry
#

yeah i just set it

orchid sable
#

alright

#

i just wait it out then?

long ferry
#

again if you don't want them to do it, just have your bot leave it

long ferry
#

there's no retrying till you get the role

orchid sable
#

okay

indigo pecan
#

I don't mind it

orchid sable
#

does the role reset when u kick the bot? bc that might have been what happened

orchid sable
#

is there anything else that resets it?

#

bc ik for a fact i set it before hand

young sable
#

help

long ferry
young sable
#

ok thanks

#

and sorry

shadow parcel
#

Is it possible to change DSL prefix?

long ferry
#

no

#

it doesn't have any uses in chat either

tulip snow
#

Hello

#

Any admin come DM

zinc ore
#

If you have something to report just DM an admin yourself

shadow parcel
#

Well. Just -ping. It doesn't matter ;). I asked you that because we have Groovy and it has the same prefix (I know we can change that, but we prefer - for Groovy).

#

Thanks ^^.

cunning pagoda
#

is anyone here

#

I need some support

zinc ore
#

Just go right ahead and ask your question!

cunning pagoda
#

so how can I add my server into top.gg

zinc ore
#

Go to Server, then click Add

cunning pagoda
#

cant find it

zinc ore
cunning pagoda
#

nvm found it

shadow parcel
#

I asked this before, but how long does it takes for a server to get verified? I know that for bots it takes around 2 weeks, but what about servers?

#

(I didn't get a response with the time for servers, just for bots)

jaunty basin
#

they arent

shadow parcel
#

Well. I search my server at top.gg and it doesn't appear yet.

clever talon
#

Pins

jaunty basin
#

indexing takes a while

shadow parcel
#

Oh. OK 😅.

#

Thx ^^.

cunning pagoda
#

wait

uncut willow
#

for the discord bots do they need to be online all the time?

cunning pagoda
#

i have another question @zinc ore

cunning pagoda
jaunty basin
#

what is it

cunning pagoda
#

I just added my server to the website and i dont see it

#

anywhere

#

when i search for it

zinc ore
#

You could have asked without pinging 2 people

cunning pagoda
#

well, is anyone gonna answer my question

zinc ore
#

It takes a few hours at least to index new servers and bots.

cunning pagoda
#

alr

shadow parcel
hardy trench
#

hi

uncut willow
indigo pecan
#

You should look for a way to host it 24/7

uncut willow
#

i host on replit

#

sooo

indigo pecan
sturdy swan
#

Hey, so I keep seeing people AFK or something with custom text under their name, how do i change mine?

strong notch
#

If your keyboard played up and you put 33 instead of 3; is there anyway to withdraw your auction?

long ferry
cunning pagoda
shut thicket
#

Why does my bot say N/A in the servers box?

#

How do I make it show the number of servers my bot is in?

sturdy swan
primal grotto
#

hello sorry for the trouble .. but i need help

coral reef
#

@primal grotto How can I help

primal grotto
coral reef
#

would rather not

#

Could you just ask it here if it is about site news

tender lava
#

2 questions

  1. When you add the bot for review, does it already have send messages permissions?
  2. What is the current wait time?
dire topaz
#

Hi, someone that has never been in my server left a false and misleading review on my server page. Is there any way I can get it removed?

primal grotto
tender lava
coral reef
#

@long ferry -wrongserver plz

long ferry
#

-wrongserver @primal grotto

wild stoneBOT
#

@primal grotto

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

dire topaz
#

I cannot flag it

#

there's no option to

long ferry
#

what does it say?

tender lava
primal grotto
coral reef
#

Just make sure your bot checks for perms and doesn't error out when you add it

dire topaz
#

What does the review say?

coral reef
#

Not related to support

dire topaz
#

It is support, I need help removing a review that is fake from someone not even in my server.

coral reef
#

Oh wait wrong thing

dire topaz
#

Why are people not even in the server allowed to leave reviews at all?

#

& can I talk to someone capable of removing reviews?

coral reef
#

Do you not have a flag review button

dire topaz
#

Nope

coral reef
#

Can you send a screenshot

dire topaz
coral reef
#

What is your role in the server

sturdy swan
#

On the top.gg bot edit page the new site version choice feature for me doesn't work

dire topaz
#

admin

#

the owner is unable to do anything as well

long ferry
#

known issue

#

read pins

misty turtle
#

is there a dababy bot

jaunty basin
#

search

sturdy swan
coral reef
sturdy swan
dire topaz
#

So can I please talk to someone who's able to remove reviews?

coral reef
#

Please stop using this channel for that

sturdy swan
#

okay

sturdy swan
haughty elbow
#

with the idle adventurer, is there a way to remove a made character to make a new one?

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

haughty elbow
#

¯_(ツ)_/¯

#

it sent me to this one

sturdy swan
dire topaz
#

Umm is there anyone I'm able to contact about my issue?

long ferry
#

You just have to be patient for now

sturdy swan
dire topaz
#

I'm willing to be, I just want to know if I'll be able to get in contact with someone capable of solving the issue.

#

I've checked numerous times & confirmed that said user has never been in my server.

long ferry
#

since the removal isn't an emergency, you'll have to wait

dire topaz
#

for what? and how long?

sturdy swan
#

🦗

#

how long does @wild stone take to dm? i put in server boost request about 12 hrs ago

#

oh never mind just read

#

pardon me

nova folio
#

Why can't I change the support server's invite link?

nova folio
#

it says Your form contained some validation errors but idk

sturdy swan
#

or you have a background that isnt from imgur

lofty crypt
#

I cant report a bot its been down for awhile and has no support server

nova folio
#

without changing anything. I just tried to log in and change the support server's invitation link, but it gave an error. Is there a general problem?

sturdy swan
nova folio
#

short or long?

sturdy swan
coral reef
nova folio
coral reef
uncut willow
#

what the best site to host a bot for 24/7 rn i use relp.it???

nova folio
coral reef
sturdy swan
coral reef
#

@sturdy swan no

uncut willow
coral reef
#

That is not related to support

sturdy swan
coral reef
lofty crypt
#

I cant report a bot its been down for awhile and has no support server

sturdy swan
#

sorry Wxtreme

coral reef
sturdy swan
#

E*

nova folio
#

oh ok

sturdy swan
coral reef
#

Site is restarting some stuff rn

sturdy swan
uncut willow
#

lol

lofty crypt
coral reef
#

Is there not a report button?

#

Or is it just not working

lofty crypt
#

there is it just wont let me

coral reef
#

Because the site is restarting most likely

#

Be patient please

lofty crypt
#

ok

summer tusk
#

how do you claim vote credits?

sturdy swan
#

hello, i added my server in top.gg but when i search it nothing shows up, why?

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

vast hinge
#

i am getting validation error when i am trying to edit long description ?

long ferry
#

what are you trying to change

sturdy swan
#

Olá

vast hinge
long ferry
#

only that?

#

are you forcing a theme?