#support

1 messages · Page 363 of 1

zinc ore
#

Known issue, check pins.

vestal laurel
#

hey

#

i added my bot 1 week ago

zinc ore
#

The current queue time is 2-3 weeks.

vestal laurel
#

when my bot was confirmed

vestal laurel
#

.-.

nimble forge
#

-servercount

zinc ore
tall folio
#

it used to be here

#

i jus wanna know why it was kicked

earnest topaz
#

1 vote is how much money?

latent meteor
#
from discord.ext import commands

import dbl


class TopGG(commands.Cog):
    """
    This example uses dblpy's autopost feature to post guild count to top.gg every 30 minutes.
    """

    def __init__(self, bot):
        self.bot = bot
        self.token = 'dbl_token'  # set this to your DBL token
        self.dblpy = dbl.DBLClient(self.bot, self.token, autopost=True)  # Autopost will post your guild count every 30 minutes

    @commands.Cog.listener()
    async def on_guild_post(self):
        print("Server count posted successfully")


def setup(bot):
    bot.add_cog(TopGG(bot))
zinc ore
latent meteor
#

oh ok

wind sonnet
#

thanks

sturdy swan
#

Şr

wind sonnet
#

well im thankfull since i havent got it done yet so lol

regal quarry
#

does anyone know how i can make it so after my bot has joined a server, that person will get redircted to my website. I tried in the discord redirect and it didnt work 😦

sturdy swan
#

Hey Need help can anyone help me?

gloomy shell
#

or state your issue

sturdy swan
#

I am beginning to doubt do not understand this error

gloomy shell
#

-support

wild stoneBOT
#

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

sturdy swan
#

Hey how long until my bot is verified

zinc ore
#

The wait time is currently 2-3 weeks.

sturdy swan
#

Wow

limpid fractal
tall folio
#

hahahahahah omg

hollow bough
#

what do I put for the detailed description on the top.gg website, ive never done it before

gloomy shell
#

stuff about your bot, like what it does, what commands it has

hollow bough
#

Ty :]

jagged coral
#

hi

drifting ginkgo
#

Uh about a month ago I submitted my bot

zinc ore
drifting ginkgo
#

Do I have to wait a longer time again

zinc ore
#

the answer is the same whatever channel you ask in

#

The wait time is currently 2-3 weeks from when you resubmit it again, and yes you have to wait.

drifting ginkgo
#

Okay

zinc ore
#

It sucks but it's unfortunately what needs to be done 😦

drifting ginkgo
#

Alr

coral crescent
#

Hey somebody here knows how to use roombot?

odd ridge
#

wrong server bud

coral crescent
#

a

#

i joined from roombot

#

ok sorry

#

thanks anyway

zinc ore
sturdy swan
#

does top.gg still allow webhooks for voter only commands?

hoary valve
#

someone is trying to buy accounts how do I go about reporting them

fluid oxide
hoary valve
#

ok

grand root
#

How do I fix this issue?

#

I'm trying to edit my server

long ferry
#

known issue

crude zodiac
#

Is there a list of prefixes that aren't allowed?

grand root
long ferry
#

not right now, just be patient

long ferry
crude zodiac
#

thanks

grand root
long ferry
#

there's no eta

lavish kraken
#

Wrong place

#

Oh they deleted message

sturdy swan
#

how to make a line wrap at the servers page?

long ferry
#

line wrap? you mean a new line?

fallow cosmos
#

hey is this for bot supporg

#

support

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

digital garden
#

Hey, i just uploaded my bot to top.gg but the name of the bot (that top.gg shows) is an old one that i changed in the discord developer portal 'bout a month ago. Does top.gg adapt to the new name or do i have to change it myself somewhere?

vestal wadi
#

Where do I check my bot's approval queue for a long time?

long ferry
#

You can't as of now

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-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

tribal reef
#

hey uh

#

the website is glitching

vestal wadi
long ferry
#

Read the upto message linked in the embed above

vestal wadi
#

It has been about a week and is still pending approval.

long ferry
tribal reef
#

ive even given it administrator perms

long ferry
#

It needs manage roles and has to be higher than the role you wish to set

tribal reef
#

oh that makes sense

#

lemme up its personal role rq

vestal wadi
tribal reef
#

@long ferry it still wont work

#

im refreshing the page and stuff too

long ferry
#

Kick dsl, then re-add it

long ferry
wild stoneBOT
#

@vestal wadi

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
#

Read it fully

#

Click the "here"

frail field
#

Hope, IDK if you have access to #site-status, but maybe someone should put the 403 issue in there

tribal reef
#

and after i updated it the same error showed up

frail field
#

I feel like all ongoing issue should be in there as well

plush harness
#

so I have a question, when you bid on the for top page for servers. Where exactly do you find that on top.gg site? I only see Top voted and top servers

sturdy swan
#

Does top.gg sync with discord when you change your bot's name?

plush harness
#

Yes, I can see my server in the last bid I won last week for social tag.

gloomy shell
#

You appear on the tag you bid for

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@sturdy swan you have to press the refresh data button on your page but yes

plush harness
modern briar
#

XUHG

#

CUTTEEE

sturdy swan
#

Hi how do I get access to the auctions

#

I applied but never got anything back

gloomy shell
#

It takes a while to hear back. You can try to apply again- if it let's you, your last app was denied

#

Otherwise itll tell you that you have a current application

dim bane
#

Hello I have not received any messages yet

gloomy shell
#

It takes 2 or more weeks

modern briar
#

xiuhhcutee

gloomy shell
#

-support smh

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

modern briar
#

oh wait thuis sint genreal

#

discord doesthat to me i hate it

odd cobalt
#

the description allows markdown?

coral reef
#

Yes

odd cobalt
#

uh ty

summer tusk
#

If a review is reported. Can that user still edit their review?

coral reef
#

iirc yes

delicate parrot
#

how to get this?

gloomy shell
#

-auctions

wild stoneBOT
olive arch
#

it's been 9 days this way

delicate parrot
#

my bot is bugged Sadge

delicate parrot
gloomy shell
#

pizza is your bot on a team

delicate parrot
#

yes

gloomy shell
#

thats why

#

teams is bugged rn

delicate parrot
gloomy shell
#

it should be fixed sometime soon

olive arch
gloomy shell
#

you were already answered

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read the pinned messages in this channel

tribal reef
#

so there's\ a big glitch with the website and rewarding roles for votes-

coral reef
#

What is it?

tribal reef
#

whenever i set a role for votes for when people vote they get said role and update the page this error shows

#

than it says it cannot even give roles

coral reef
#

does it have perms

tribal reef
#

yes it dose

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administrator perms infact

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ive even re-invited the bot and put its personal role above all roles

#

@coral reef ?

coral reef
sturdy swan
coral reef
#

No

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Wait out the queue.

sturdy swan
turbid sage
#

Bruh u are arabian @sturdy swan

#

Right?

sturdy swan
#

anyone know why a bot would suddenly become unresponsive while on a server

tacit turret
#

Do my bot will get removed if I added the slash commands?

sturdy swan
mellow temple
#

is this an acceptable channel to get help with finding a bot to do a specific function

limpid fractal
sturdy swan
#

i am the developer

#

but i put it on a server

gloomy shell
sturdy swan
#

oki

coral reef
#

لماذا؟

turbid sage
#

?@coral reef

elfin topaz
coral reef
turbid sage
#

what is this

coral reef
#

what is what

turbid sage
#

Why u write why
In arabic

coral reef
#

Because I speak arabic...?

turbid sage
#

where are u from

coral reef
#

And am responding to his message?

#

Stop conversating in support please

#

@turbid sage

#

أنا لست عربيًا أصليًا ، لقد تعلمت اللغة وهي لغتي الثانية إلى اللغة الإنجليزية كونها الأولى. هل هناك شيء تحتاجه؟

#

لم لا؟

#

هذا للدعم مع top.gg ، إذا كان لديك سؤال يرجى طرحه. إذا لم يكن كذلك ، فانتقل إلى عام 2.

#

All the messages were deleted

#

hm

modest vector
#

how do i remove an owner of the bot?

sturdy swan
#

I don't see my bot as pending and I was not approved or denied because the bot did not dm me

gloomy shell
#

its pending

#

make sure youre logged in

orchid jay
#

Hey, My bot is not verified yet although I have hit 75 servers to do so, I am currently working on getting my bot verified although with the current growth per day it is looking like I will not get my bot verified before I hit 100 servers. Is there any way I can keep my bot on Top.GG and not have it removed due to the cap before I am verified?

gloomy shell
#

if your bot is already approved theres no worry

#

we dont remove bots for being unable to be invited

orchid jay
#

Alright Perfect, Thankyou!

modest vector
#

i want to remove that guy since it not anymore in the team but idk how

gloomy shell
#

edit your bot, remove his ID from the other owners of this bot section

modest vector
#

i don't find that section

gloomy shell
#

is your bot on a team

paper mist
#

@coral reef

modest vector
#

i transfer ownership to the team i have created

paper mist
#

هل يوجد عرب ؟

#

Arab ?

gloomy shell
#

you cant currently remove people from teams, its a bug

paper mist
#

Help me .. arab

coral reef
hazy gulch
#

if we change the name of our bot or the pfp would it update on the top.gg page

untold musk
#

yes, hit refresh data button on your bot page

hazy gulch
#

ok ty

faint ermine
#

how do i know if my bot is up or not?

#

yes

#

that

#

okie

icy lotus
#

My bot has been like this for awhile.

#

There should be a percentage, and when I say awhile I mean a few days. And nothing has changed.

#

bruh

#

alright.

#

Since my other bot just took 2 days

#

awhile ago

fallen wyvern
desert nimbus
#

I am un able to vote for a bot. It just says “a repeated error as occurred”

foggy escarp
#

sup ita?

#

@sturdy swan

sturdy swan
#

stop pinging me

ivory basalt
#

where can we make a suggestion?

zinc ore
#

A suggestion about what?

ivory basalt
#

in relation to the site

gloomy shell
#

-faq 9

wild stoneBOT
ivory basalt
#

thank you

summer tusk
#

My website is not saving on my top.gg page

zinc ore
#

Known issue, see pins.

signal coyote
#

how do i set this up

#

?

hazy gulch
#

i was posting an announcement on my bots page and added a background image for it but i got sent to this page after doing it bruh

#

everytime i add a image for it

#

it posted the announcement though

pine cradle
#

How do I kill myself but not feel bad..?

sturdy swan
#

wtf

fluid oxide
#

@cedar wind 2 above this msg.

cedar wind
#

Oh man

cedar wind
sturdy swan
#

When I press vote for the Karuta bot it won’t let me

#

Like it does nothing at all

#

Any help

gloomy shell
#

Have you tried a different browser?

sturdy swan
#

Safari , fire fox and chrome

#

Nothing works

gloomy shell
#

Are you on mobile or desktop

sturdy swan
#

Mobile

#

It was working fine this morning

gloomy shell
#

That's weird

sturdy swan
#

But now it doesn’t work at all

gloomy shell
#

Try logging out and then logging in and try again

sturdy swan
#

Ok

#

Still doesn’t work

#

why is cleverbot always offline

valid root
#

is editing servers broke right now?

gloomy shell
#

Yes

#

It is

valid root
#

sighs

#

any eta?

gloomy shell
#

-wrongserver @sturdy swan

wild stoneBOT
#

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

gloomy shell
#

We don't have one no

#

@sturdy swan I'm not sure then- I'll pass along your issue to a team member

sturdy swan
#

Thank u

valid root
#

well the sooner the better, the servers part of the site feels very neglected and quite an afterthought, hope that improves in the future

gloomy shell
#

It is improving yes

tropic bear
#

Hi

tropic bear
twin river
#

Use #general for casual conversation please, this is for questions about Top.gg's website and/or server

sturdy swan
#

I need a transfer for my bot Apple Bot to this account due to my normal account being under trust and safety review

#

I can prove to you by making the bot DM you a message or showing the team/bot info page

twin river
#

You need to wait for your bot to be approved for others to view it

tough oxide
#

well my ad-blocker blocked the ad xd

idle cargo
#

hey! if my bot got declined, will someone be dming me?

twin river
twin river
#

Around 2 weeks

sturdy swan
#

-upto

#

Bitch I don’t have perms for it 😦

twin river
#

That's a moderator command

sturdy swan
#

Ah

#

I know how to fix it

#

Just make me mod

#

Duh

twin river
violet lichen
#

Out of curiosity, is there somewhere I can find best practices for top.gg discord bots?

violet lichen
#

Ideal ways to ensure avoiding rate limiting, common methods of bot abuse that we should look out for, etc

grand ravine
#

It'd be the same best practices as any other software

sturdy swan
#

A lot of that stuff is in here.

grand ravine
#

Best practice #1: read the docs
BP #2: respect the specs

sturdy swan
#

Practice #3 don’t be a brain dead person

violet lichen
#

i'll watch out for it.

sturdy swan
#

How do i do hyperlink with the embed bot

twin river
sturdy swan
#

@sturdy swan

#

O ok

#

Thx

#

Thought it was link click

#

Lmaoo

#

I did but school dont give me time

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Excuses is all I hear

#

So i kinda know the basics of html and css

#

I’m sure you have plenty of time, that you’re watching tv sleeping etc

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I dont watch tv or sleep lmaoo

#

Like me I code in my sleep and wake up to a functioning bot

#

Lmaoo

sturdy swan
#

Bruh

#

@sturdy swan u know im using top gg embed generator right

#

OH

#

...

#

Myb

dense bane
#

How do i add someone as a 2nd dev

sturdy swan
#

Other owners section

dense bane
#

We're is that on phone

queen barn
#

Where to get voting link?

sturdy swan
#

where can i get my dbl token from?

#

As asked earlier and ignored, I need a transfer for my bot Apple Bot to this account due to my normal account being under trust and safety review
I can prove to you by making the bot DM you a message or showing the team/bot info page

#

anyone able to help with htis?

sturdy swan
#

thats the token?

#

the webhook one?

dense bane
#

Were the other owner page on phone for discord bot

sleek hare
#

Hello, who do I speak with regarding advertisement of my server on top.gg?

small helm
#

where to check event's name ?

twin river
#

Just ask the question and wait, no need to ping every moderator

#

In what way is it urgent?

cedar wind
#

You can check #auctions-general pins and find out. I don't have a guide for you as I don't use it much myself.

#

I'm in bed atm cause it's late so forgive me

twin river
cedar wind
#

I thought so 😔

You need to apply to advertise on the site.

small helm
#

how to check event's name ?

twin river
#

Yes, it takes around a month to get accepted

small helm
# twin river event's name?

a guy told me go to top.gg documentaion and search for event's name because i said to him how to give user something when he votes my bot

twin river
tranquil island
#

@worthy marsh you will need to apply for auctions and there's an explanation in one of the auctions channels

twin river
small helm
#

i want for dbd.js

#

@twin river

twin river
#

It should work the same

#

Again, use #topgg-api for any questions you have about the API

vital stump
#

my bit when verify

#

i waiting 2 days

twin river
#

Approval takes around 2 weeks

cedar flower
#

How do I add another user as a Dev to

sturdy swan
#

guys you know why anigame is offline?

cedar flower
#

Is that a question or Ur trying to answer?

sturdy swan
#

I'm wondering if the bot reviewers can go over my bot again for quality insurance

mint schooner
sturdy swan
cedar flower
mint schooner
#

But Not rn

#

Am in school

sturdy swan
mint schooner
#

np

hard lava
sturdy swan
#

Hello....what is Voting credit?

twin river
sturdy swan
#

How to be a verified bot developer?

winged wave
sturdy swan
#

are you talking about the badge?

#

because you cant get it anymore

winged wave
#

Yeah

sturdy swan
twin river
# sturdy swan Why?

They removed it because so many people tried to fake their way into getting it

lone anvil
#

pretty sure the account selling got a lot more frequent after they stopped giving the badge

fervent saffron
#

What is the fastest way to grow a bot

twin river
#

If people don't have a reason to invite your bot, they won't

fervent saffron
#

Well i dont want to be like the rest

long ferry
#

disabled at the moment

#

see pinned messages

river whale
#

how do remove a creator?
top.gg changed and I didn't find the option to remove creators

long ferry
#

in your bot messages, yes

#

in your bot page, no

paper patrol
#

@limpid shadow it's the 2nd time now I had a problem with payment, can you help me, or can I try it again?

long ferry
nova sonnet
#

I just changed the avatar from my bot and now it shows this:

sturdy swan
#

click Refresh Data button on your bot page

nova sonnet
tepid dew
#

What do these mean?

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

tepid dew
#

oh

limber lily
#

How long does it take to accept the bots, it has been like 5 or 6 days and they do not accept my bot

rain forge
#

max 2 weeks

long ferry
#

not max, minimum 2 weeks

rain forge
#

oh

deft parrot
#

@here sorry if this is not appropriate, feel free to delete, I uploaded my server to top.gg but when I search for my server it does not show, does anyone have any advice?

twin river
#

@here doesn't work, and there are some issues with the search feature. Check the pins.

sturdy swan
#

How can I use the voting credits?

twin river
sturdy swan
#

Need to request Auctions Access?

#

Ah all right

#

Just did it pogey

silent spire
#

How can people vote my bot on top.gg

#

?

long ferry
#

on your bot page through the vote button

silent spire
#

So how can I make page

long ferry
#

it has to be approved first

#

your bot

silent spire
#

If i posted my bot on top.gg so it automatically make my page

silent spire
long ferry
#

also you never submitted any bots

tranquil island
silent spire
silent spire
tranquil island
#

No

shrewd trench
#

so im trying to report a server that has an emoji with cp in it,,, and the report button is broken,, what do i do

tranquil island
honest vessel
#

Hi, I created like 3 teams xD

silent spire
honest vessel
#

how can I delete them? xD

tropic sonnet
#

I keep trying to update my support website and it's not taking it

silent spire
tropic sonnet
#

I've even cleared the temp files

#

And yes I'm saving

tranquil island
silent spire
long ferry
#

there's no tutorial needed

tropic sonnet
#

I keep telling the website to save my changes and it's not taking up the support site change

long ferry
#

are you referring to support invite or website?

tropic sonnet
#

Support website

#

My Support server depracticated

long ferry
#

support server isn't deprecated

#

are you referring to this?

tropic sonnet
long ferry
#

yeah can reproduce, though iirc known issue

tropic sonnet
#

Wow my website works better than this and I'm running my website on a moldy laptop that's practically dying right now

tropic sonnet
long ferry
#

not as of now, added it as a note just now though

hoary sluice
#

@tropic sonnet link

inner hamlet
#

does anyone know why this is happening?

#

It happens when I want to edit mys erver

#

Server ID: 639194138230784001

twin river
#

neutral Some users are unable to edit their bot/server

inner hamlet
#

Any idea when it would be fixed? the issue

long ferry
#

there's no eta

#

oh wait

#

Your server is locked, one sec

#

@inner hamlet may i get your server ID?

inner hamlet
#

639194138230784001

hoary sluice
#

Pls help

#

My id bot : 614755681936867328

long ferry
#

unless you don't own the server, then I'd suggest reaching out to the owner

#

as this server was locked

inner hamlet
#

@long ferry Wdym with locked?

long ferry
#

read the reason

inner hamlet
#

Erm, how is that possible xD?

long ferry
#

We lock servers that violate our server guidelines

#

feel free to reach out to the Moderator who locked it

inner hamlet
#

@tacit zodiac

hoary sluice
#

Hello, how do i fix this error?

long ferry
hoary sluice
#

How do I then modify my bot?

tacit zodiac
#

@inner hamlet Can you DM me your details

long ferry
#

wait till that issue is fixed

hoary sluice
#

I have been waiting for 2 days

twin river
#

The team is working as hard as they can on fixing the issues, unfortunately there isn't anything other to do than wait

simple badge
#

How to decline dispute

long ferry
#

DM the reviewer if you feel like it is wrong

#

but as you can see from the screenshot, the bot was indeed offline

#

otherwise, reach out to @midnight forge

twin river
simple badge
#

But really to he bot was offline but now it's online

long ferry
#

it was offline when we tried to review it

#

resubmit it and make sure it is online next time

simple badge
#

Sure

#

Thanks

timber shuttle
#

friend of mine is banned from pokemeow for not having the capcha right and he gets banned from the support server aswell

long ferry
#

We can't help with that

#

DM the reviewer

steep aurora
#

okay

long ferry
#

also that's considered unnecessary permissions, yeah

gray wagon
#

did the site perms fixed?

long ferry
#

nope not yet

gray wagon
#

oh 😦

steep aurora
#

Top.gg has stopped adding bots to this server right ??

long ferry
#

yes

steep aurora
#

then there might be some other server for testing I guess

long ferry
#

yes there is

rustic owl
#

its against to collect votes using a giveaway?

marble charm
#

How long can it take for a bot to be verified

marble charm
#

SAMU??

#

waa

haughty umbra
#

you could just ask me personally

marble charm
#

oh i meant accepted

#

not verified

haughty umbra
#

ask me in dm's...

marble charm
#

ok

ocean star
#

ok

near maple
#

Hmmm

serene robin
#

how do you remove a listing?

twin river
serene robin
#

no a server from the listing

ornate flint
#

how can i fix that

vestal wadi
#

Are 24/7 uptime bots prohibited?

twin river
#

What do you mean by "24/7 activation"?

twin river
vestal wadi
twin river
#

If anything, a 24/7 uptime is expected from most bots

ornate flint
#

Im trying to Authorize

#

Account to bot

twin river
#

Are you logged in?

ornate flint
#

Nope

twin river
#

Then log in

ornate flint
#

I did it and i have the same problem

#

When i click

#

Authorize

#

The i have this white screen

vestal wadi
#

what I mean is "I'm talking about bots that make another bot uptime with a glitch link."

#

I'm talking about bots that give a glitch address and extend the duration of the bot, aren't they banned?

ornate flint
wanton rivet
#

What are the requirements to get my bot on top.gg? I mean how many servers etc

twin river
twin river
wanton rivet
#

If the host I use for the bot is offline then what can I do?

twin river
vestal wadi
#

<@&304313580025544704> Sorry about the label!
Is it forbidden to copy the glitch link and enter a command to another bot to be active 24/7 and present it to others?

Because they do this on a few discord addresses and extend the activity time of the bots.

long ferry
#

-atmods

wild stoneBOT
#

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
twin river
#

Do not ping mods unless it's urgent

sturdy swan
#

this chat is for receiving support when creating bots?

twin river
#

unless it's a Top.gg related question

sturdy swan
tacit zodiac
#

Could you try log into the site?

vestal wadi
sturdy swan
#

i did that like 10 times

serene robin
#

so we cant remove servers from the listing?

#

I dont see a way

tacit zodiac
#

Hmm that's strange

long ferry
#

there is still not a reason to use the moderator ping for that

sturdy swan
tacit zodiac
sturdy swan
#

yeah i did that

vestal wadi
#

sorry.

tacit zodiac
#

@sturdy swan Informed a developer

#

@sturdy swan Nvm still issues

sturdy swan
#

fixed

#

thanks

tacit zodiac
#

It's fixed?

sturdy swan
#

yea

tacit zodiac
#

Alright good

wanton rivet
#

I’m an admin on a discord server and I added it on top.gg
After publishing it will the page show me as owner or the owner itself?

#

even if I’m the one who added it on top.gg

#

can someone please help me?

tacit zodiac
#

What do you mean exactly?

wanton rivet
#

Ok so I am admin in a gamedev server with 320 members

#

I added it to top.gg from my profile

#

after publishing it

#

Will people be able to see who added it?

tacit zodiac
#

Not currently

wanton rivet
#

Or it’s fine if I’m the one who added it and nothing changes

#

and if the owner will login like tomorrow on top.gg

#

Will she be able to edit the settings?

tacit zodiac
#

If she has perms within the server they should be able to edit it

wanton rivet
#

She is the owner so

#

I am the admin

#

Ok thank you very much

#

Oh yes One last thing

#

What is the vote credit? I saw every 1000 votes = 1$

#

If we will get 1000 votes then who will get the credit, me or her?

tacit zodiac
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

tacit zodiac
#

You can read how it works here

wanton rivet
#

Ok thx

wanton rivet
tacit zodiac
#

So credits can only be used to pay for advertisement slots on our site

#

Which isn't a requirement

wary rose
#

a few weeks or months ago, there was a line on my bot, with status, f.ex. 50% 60%, and so on, but I don't have this line...
is this default?

wanton rivet
#

Ok thank you very much for the support

tacit zodiac
#

But if you wanted to purchase an advertisment slot you can do so with the credits

#

Np

twin river
wary rose
#

ah ok

wary rose
#

any idea when it gets enabled?

coral reef
#

Nope

#

No eta

wary rose
coral reef
#

Estimated time

wary rose
#

ah ok

long ferry
#

Don't advertise

#

@median sapphire

vivid galleon
#

I just added my bot how much time it will take

coral reef
#

2+ weeks

#

Read the pins

rapid vessel
#

Is there a way to check your status?

twin river
#

Status for what?

#

If you mean the bot queue, then no. Right now you can't see your position

rapid vessel
#

Is there any reason for that?

twin river
#

There used to be a progress bar, but it's disabled right now. I'm not too sure as to why, but it is

rapid vessel
#

Ah alright, thank you

white sapphire
#

Why when i submit my server this happens to me ?

soft sparrow
long ferry
long ferry
soft sparrow
#

ok

white sapphire
#

Ok

topaz owl
#

hi

mighty falcon
#

and nor was I informed or emailed

coral reef
#

Auctions questions in auctions channels

#

@mighty falcon

long ferry
topaz owl
#

hi

coral reef
#

Hello

mighty falcon
#

oh okie

topaz owl
#

hello

coral reef
#

Do you need something?

topaz owl
#

no

coral reef
winter glen
#

Hi

coral reef
#

Hello

winter glen
#

my bot's page is not commenting

coral reef
#

Reviews!

#

?*

winter glen
#

Yes

coral reef
#

Known issue

topaz owl
#

what are doing Extreme

coral reef
#

The team is working on it

winter glen
#

when will it be all right

coral reef
#

I am helping? Thonk

#

If you are trying to converse go to general please aryan

#

No eta as to when it will be fully fixed

#

Read the pins for a full list of issues

winter glen
#

thanks have a good day

topaz owl
long ferry
#

do you need any help?

#

if no, change channels please

topaz owl
coral reef
#

What do you need help with

abstract hearth
#

can someone tell me why this error?

coral reef
#

Can you translate that to English

rustic wasp
#

How would I include how many servers my bot is in?

coral reef
rustic wasp
#

Ok

abstract hearth
#

@coral reef An unexpected error has occurred

topaz owl
#

yes

coral reef
#

Server error

#

Try refreshing

coral reef
abstract hearth
coral reef
#

Can you link me the bots page

#

In DMs

long ferry
#

@abstract hearth what are you trying to update

primal tartan
#

hi

abstract hearth
#

desc long

primal tartan
#

My bot has not been approved for days, can you help me?

abstract hearth
#

Accept request@coral reef

coral reef
#

It takes 2+ weeks

coral reef
primal tartan
#

ok

wispy sandal
#

HI

#

my bot just reached 75 servers

#

how to make it verified?

#

anyone know

#

ok but anyone know?

lilac lichen
#

How I know when my bot be accepted?

wispy sandal
#

does the bot hv to be on top.gg to get verified?

#

ok

topaz briar
#

how much days will it requiree to verify

#

2 weeks?

#

with other?

#

is their any other also SandyUnamused

#

?

#

they can also verify bots????

coral reef
#

What no

#

Only discord can verify bots

topaz briar
#

ahhh

coral reef
#

With the tick at least

void isle
#

wait how can we make bots?

coral reef
void isle
#

thanks

coral reef
topaz briar
lilac lichen
#

And when was my bot not accepted?

tepid pebble
#

anyone able to answer a question for me its related to twitch and discord integration

coral reef
tepid pebble
topaz briar
#

Luca
BOT
— 02/19/2021
Your bot @green grail has been added and is now waiting for approval. Please be patient...
Luca
BOT
— 03/21/2021
Your bot @vast hinge has been added and is now waiting for approval. Please be patient...

coral reef
lilac lichen
#

thx

coral reef
#

Approval to site not for verification

topaz briar
#

Luca
BOT
— 02/19/2021
Your bot @green grail has been added and is now waiting for approval. Please be patient...
Luca
BOT
— 03/21/2021
Your bot has been added and is now waiting for approval. Please be patient...

#

see this

#

many days

vast hinge
#

?

topaz briar
#

@vast hinge ry

#

sry

#

dint get notified

#

then my

#

is 21

#

no

#

i dint

#

remove

#

lmao

#

21

coral reef
#

@long ferry

topaz briar
#

is added

#

yes

coral reef
#

Oh yeah

topaz briar
#

yes

#

ok

#

lets check

#

if i get verified

white sapphire
wanton rivet
#

Can I add as “server website url” the owner YouTube channel on the top.gg page?

white sapphire
#

I solved it thank you @long ferry

coral reef
#

No

#

@wanton rivet

#

It’s looking for a website domain not a YouTube channel

wanton rivet
#

Ok thx

coral reef
#

Iirc regex blocks Youtube

bold dirge
stoic geyser
#

i voted on poketwo, but poketwo says i didnt and top.gg says i did

delicate parrot
#

There is a bot on top.gg that no longer exists... How do I report it?

gloomy shell
#

Click the report button on the page

worldly veldt
#

how to report dm ads?@gloomy shell

gloomy shell
#

Dm an online mod

worldly veldt
gloomy shell
#

Yeah that's fine

lone anvil
dusty zinc
#

how would i know how many servers my bot is in if im not in some of the servers?

#

?

dusty zinc
#

oh alright

#

thanks

vernal garden
#

does anyone know what the average wait time is right now?

zinc ore
#

2-3 weeks

vernal garden
#

alr

tribal sage
#

how long doese it take until my bot gets on top.gg

zinc ore
vernal garden
#

lmfao

tribal sage
sturdy swan
#

i added dsl bot but it doesnt lists my server

#

in top gg

sturdy swan
#

F

#

how to fix

digital meadow
#

hey i have a question

#

I followed top.gg bot & updates and news come in my general chat now

#

how do i change this into another chat?

twin river
digital meadow
#

if i do this will the bot post in both channels?

#

chats*

twin river
#

You can unfollow a chat if you edit the text channel and click the Integrations tab

azure grove
#

My bot got approved today around 4 hours back but it isnt showing up when I search for it in top.gg search bar what is the problem here

twin river
#

neutral Bots/Servers may not show up in search

azure grove
#

Oh ok when can it be solved?

twin river
#

We don't know when the issues will be solved, but we can't do much other than wait

azure grove
#

Ok thank you

remote roost
#

@twin river roll my bot developer

twin river
#

You get the bot developer role once you have an approved bot on our website

azure grove
#

What is the procedure to show how many servers my bot is in , in the bot page?

remote roost
#

@twin river ok

twin river
#

Use #topgg-api if you have any further questions about that

azure grove
#

Ok

white sapphire
sturdy swan
#

selam

sturdy swan
#

bu kısımda

#

server countun

#

gözükmesi

#

için

#

ne yapmam lazım

limpid fractal
sturdy swan
hardy trench
#

hi

sturdy swan
hardy trench
#

what

sturdy swan
hardy trench
#

what

sturdy swan
#

What should I do to show the number of servers on my bot?

zinc ore
# hardy trench what

If you don't understand the question there's no need to react to it. Move to #general if you want to chat with people, otherwise ask your support question.

zinc ore
stark robin
#

Is the a problem with the website

mild hornet
#

^

stark robin
mild hornet
#

same

teal oar
#

i cant even login

#

500

Unexpected error

If you believe something should be here contact us through our discord or at support@top.gg

Login | Return Home

twin river
mild hornet
#

i cant log back in

#

logged out now 500 unexpected error

cursive heath
#

should be fixed in a minute

#

pushed a fix just now

tawny minnow
#

same

twin river
tawny minnow
#

i am also not able to login

steel kraken
twin river
cursive heath
#

should be fixed now ASthink

mild hornet
#

so if i voted a bot but its not registering as a vote for them in order to receive rewards is there anything i can do

sturdy swan
twin river
#

The issue should be fixed now, refresh and try again

mild hornet
cursive heath
#

tell the dev to fix it

#

votes definitly work

#

we even have retries now shrug

twin river
mild hornet
#

everyone

cursive heath
#

yea devs issue

twin river
#

Then it's the bot dev's issue, like Yukine said

cursive heath
#

yell at him instead KEKW

twin river
#

We can't help you here

mild hornet
#

haha fair

#

thanks for the help

sturdy swan
#

.d

twin river
#

Don't advertise

sturdy swan
#

he

twin river
#

@livid glacier mr parm

livid glacier
#

h

twin river
#

nevemind, they deleted it ^^

livid glacier
#

@sturdy swan please don't advertise

hardy trench
#

i submit for reveiwer

twin river
#

A bot that you created, or?

twilit zephyr
#

how to check if user(discord.Member) voted on top.gg any documentation ?

twin river
#

You have the wrong server

#

I just sent a screenshot

#

telling you

sturdy swan
#

How i can fix that ?

twin river
#

#topgg-api for any further questions about it please

sturdy swan
#

ok

stone summit
#

WHy does my server not show up if I litterly search the name?

novel anchor
#

yardım

#

npm i discord.js yapınca hata veriyor

#

neden

stone summit
#

Oh okay

#

That's a rip

hardy trench
#

i submit to bot reviewer

#

hello

buoyant carbon
#

727611245435420763

#

advertising, my members and I are very uncomfortable

#

<@&304313580025544704>

twin river
#

Don't ping the moderator role

buoyant carbon
#

who is interested

#

sorry

sturdy swan
#

-atmods @buoyant carbon

wild stoneBOT
#

@buoyant carbon

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
buoyant carbon
#

@brittle bluff

#

advertising, my members and I are very uncomfortable

sturdy swan
#

You don't need to copy and paste

#

You've pinged all the mods which wasn't necessary, when they're ready they'll deal with it

#

Thank you for your report @buoyant carbon

#

please dont ping mods for something like that again

tranquil yacht
#

@buoyant carbon Don't ping the mod role

#

😩

hardy trench
#

i sumited the botreviewer

twin river
hardy trench
#

ok

#

where can i say it

twin river
#

Why do you need to say it?

sturdy swan
#

You don't need to say it mate. We get that you submitted your bot. now you need to wait

hardy trench
#

because i submitted t it

twin river
#

They will look at your application when they get to it, no need to tell anyone

coarse elk
#

Are some of the site issues fixed?

sturdy swan
#

some, yes

twin river
#

Check pins for a list of remaining issues

solemn folio
#

My bot has been approved but not showing up in search even a hour later?

sturdy swan
#

Where is my bot in the pending queue?

limpid fractal
#

check pins

twin river
#

Approval takes around 2 weeks

sturdy swan
#

ok

buoyant carbon
#

@sturdy swan Will it be banned?

sturdy swan
#

I have logged your report. That is all I can do at this time.

solemn folio
#

The bot stats are working

silk mountain
#

Are you able to change and edit the commands on self-host?

ripe ravine
#

I just noticed my bot is in the max servers and is still waiting on verification will you guys deny my bot if you cant invite the bot-

dull stirrup
#

It says on the waiting for approval page

twin river
ripe ravine
#

I have been waiting almost a month

twin river
ripe ravine
#

I was at like 40 servers when I submitted it Despair

#

welp thanks for your help ig

scarlet girder
#

i need help

ripe ravine
#

:)

molten linden
#

I still cant see my server in ''my profile''

twin river
steep aurora
#

What is a community discord bot ??

jolly marten
#

How to show the number of bot servers on the site

twin river
scarlet girder
#

idrk how this erver works but i need help with the reaction role bot

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

twin river
#

Oh

#

Not creating one, sorry. Read that wrong

steep aurora
long ferry
#

a community discord bot is a bot specifically made for one community, in other words a private bot

molten linden
#

I still cant see my server in ''my profile''

long ferry
#

see if that fixes it

molten linden
#

alr

long ferry
#

If it still doesn't, you either don't own the server and/or don't have the required permissions on it

jolly marten
#

??

twin river
#

No, there are tabs for other languages as well

sturdy swan
#

hello

#

ı am turkish

#

Do you know Turkish

jolly marten
sturdy swan
#

Do you know Turkish

sturdy swan
jolly marten
sturdy swan
#

what is this

sturdy swan
#

okay

jolly marten
twin river
#

Please use #topgg-api for any further questions about it

jolly marten
#

in javascript

#

ok thx

azure grove
#

Is the discord bots analytics thing accurate coz in that it is showing 3 votes but in my bot page it is only showing 1 vote

ionic relic
#

I am having trouble using Apollo bot

sturdy swan
#

um the owo bot is lagging

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

worthy kestrel
#

The Top.gg bot is saying it's not in the server on my profile, but it is in my server -- and it is online. I'm confused as to how to fix this.

granite orchid
#

Hi

#

How could I get the top.gg api for my bot?

long ferry
granite orchid
#

Thanks