#support

1 messages · Page 346 of 1

gray pagoda
#

oh alrighty ty

sturdy swan
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I'm no longer in this server yet it still shows it. I don't think it has anything to do with pins either because that's fixed for me. This has been a problem since before all of these site problems

long ferry
#

Yes known issue, read the pins

wanton coral
long ferry
#

bot page settings -> webhooks

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read the docs

wanton coral
#

settings?

sturdy swan
fading wedge
#

When I vote for kartua, it runs properly but once I click the the vote and go back to it say I can still and does not give me tickets how can this issue be fixed

long ferry
#

If you got a message saying "thanks for voting" then everything on top.gg's end went fine. It is most likely something associated with that bot then.

#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

granite orchid
#

Hi

long ferry
#

hey, need anything?

pseudo yarrow
#

Hello, everyone! I would like to know the requirements for NSFW content, what content is prohibited?

long ferry
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literally NSFW content

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such as porn

pseudo yarrow
#

My bot is rejected almost 10 times because of neko, hneko

long ferry
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read the full reason

pseudo yarrow
#

I didn't get anything but lolis and hneko. I'll find out now that porn and others are also banned..

long ferry
#

bots that have nsfw commands is fine, what your bots command did is not

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Dm the reviewer that declined it

zinc oracle
#

It's you

long ferry
#

I know

pseudo yarrow
#

You rejected it for the content of some forbidden content

long ferry
#

Again, DM the reviewer, so me

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If you wish to dispute

wanton coral
#

In the top.gg docs what is @bot.event

pseudo yarrow
#

Can I go to DM with you for further discussion about what I need to remove from the teams that contain NSFW content?

long ferry
#

DM me

long ferry
frigid orbit
#

How do i change the invite channel

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for server list

long ferry
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Create your own invite on that channel and set that invite on your server page settings

frigid orbit
#

i cant make the bot change the invite channel ?

long ferry
#

No

frigid orbit
#

oh

long ferry
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It creates a invite from the first channel it has access to

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If you want a different channel, create your own invite and add it to the invite field in your server page settings

frigid orbit
#

oh ok thnx

silent spire
#

Hey

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Can u give me role of bot Dev

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?

fluid oxide
silent spire
#

Ah okay

#

@fluid oxide on which channel ?

fluid oxide
silent spire
#

Ah okay ❤️

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@fluid oxide can u tell me what role exist of Bot reviewer

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What it do ?

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And certified bot Dev role also

fluid oxide
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people tests bots to be approved. thats their jobn

silent spire
fluid oxide
#

no

silent spire
#

?

#

Certified

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?

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Bot Dev

fluid oxide
#

old system. dont worry bout it

silent spire
#

@fluid oxide ah okay bro can u tell me how u get cerified bot Dev role ?

fluid oxide
#

I litterally just said.

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It's an old system

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meaning you can't.

long ferry
#

You can't get it anymore

silent spire
#

Ah okay

high breach
#

is there a was to check when my bot is going to be reviewed

fluid oxide
#

nop

high breach
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I did the thing about a week ago

sand star
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Hi

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guys

fluid oxide
sand star
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Can someone tell how can I add our discord server on top.gg

fluid oxide
sand star
#

Yes by not here in top.gg discord sever

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I tried to add the server I added the bot in our discord server and then I gave the not its permissions and then it told to go in view your profile I went it tells your server will show up here but it does not show so how can I fix that

tired scaffold
#

Sorry for the late response, but apparently it only removes the ability to view the actual server's page:

long ferry
#

Guess you'll need to wait till the site issues are fixed

tired scaffold
#

The other Rocket Planet server that we actually use, with 100K+, members, doesn't show at all either which is odd

long ferry
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may i get the ID of that server?

sturdy swan
#

Join that server and get

rapid reef
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hi! ive been having some issues with the ad that usually plays when voting in karuta i think it’s medal 2.0 but it either never plays, plays and stops and refreshes the page, or keeps glitching and kicks me out of the page. is there anything that can be done to fix it??

rapid reef
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how would i do that it just takes me to that page automatically (i use my phone btw)

long ferry
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Use something like Chrome

tired scaffold
long ferry
tired scaffold
#

Kks, alright one second

long ferry
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this should tell the listing that something was updated and should refetch the server in like an hour or two

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this fixed a bunch of servers/bots not being listed

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If it still persists after trying that, I'll take a note of that server and try it myself once the remaining issues in the pinned messages are resolved

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otherwise, trying to kick dsl and re-adding it can be worth a try too.

tired scaffold
long ferry
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give it 1-2 hours

tired scaffold
#

And no rush, mate. We're currently the top of Rocket League results which is my priority. I'm no sure how many people actually search "Rocket Planet". :-P

long ferry
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also, i don't see any logs of you having edited that server, are you sure you're editing the correct server?

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oh nevermind just saw it

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all good

silent spire
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I need help

long ferry
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Yeah like i said, give it like 1-2 hours, if there's still nothing happening, feel free to ping me

long ferry
silent spire
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Hey my bot got verification msg from discord still i didn't verify it yesterday I got the msg but now I'm trying to run any commands of bot it didn't working

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But before msg it was working well

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@long ferry

long ferry
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-verifybot

wild stoneBOT
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Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

long ferry
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i assume you're referring to something discord related, as you never submitted anything to our site

silent spire
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Yeah i will submit

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After verification

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I want to know after verification my bot commands again start running

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?

long ferry
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I don't understand what you mean

silent spire
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I mean that Before verification of my bot . My bot commands are running well. After i got the msg from discord system of verification. Yesterday i got that msg. But now I run my any bot command it is not working.

long ferry
silent spire
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I enabled all intents.

long ferry
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You need to request them

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we can't help you, ask in the server i linked

silent spire
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Ah okay

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@long ferry where I can chat .

exotic perch
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how do i create a ticket here?

silent spire
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In discord dev

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Server

long ferry
silent spire
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There is no option of it

long ferry
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wrong reply

long ferry
silent spire
long ferry
silent spire
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I got it

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Thanks

exotic perch
long ferry
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I am a mod

exotic perch
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oh can we talk in dms?

long ferry
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sure

sand star
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Hi guys

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now our discord server

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Is showing in top.gg discord server who fixed it

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Thank you

quartz willow
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you're welcome

frigid orbit
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what is the vanity for this server

tranquil chasm
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i have a question

orchid sonnet
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Hy guys sorry

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Why i always like this

tranquil chasm
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when will the site be updated

orchid sonnet
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Yesterday and today

quartz willow
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are you on a vpn

long ferry
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someone on your network is voting for that bot too

orchid sonnet
long ferry
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yes

orchid sonnet
long ferry
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or someone in your family for example

orchid sonnet
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Aaaa

orchid sonnet
long ferry
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iirc 2 per network

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is the limit

orchid sonnet
twilit zephyr
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why was my bot declined?

long ferry
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-declinedbot

wild stoneBOT
#

Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

twilit zephyr
#

The help command does provide a response

quartz willow
long ferry
twilit zephyr
#

It was declined as help command doesn't provide a reponse but it does

orchid sonnet
quartz willow
long ferry
orchid sonnet
quartz willow
#

I can't really raise the limit above 4 per ip, you might want to try having fewer brothers instead

wild kelp
#

Reporting button of comments are so close to reply, and there's no confirmation for submiting report!!!

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PLS FIX

quartz willow
orchid sonnet
#

Oohh yesss a hours ago, i just try to voting bot owo, but always multiple, then i try with different device, and still multiple. Soo i come here to ask the problem

quartz willow
#

you've already voted 4 times today, not much I can do for you at this point

sturdy swan
#

i cant edit my server on top.gg

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what can i do about that?

orchid sonnet
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Look last time i succes voting 9marc

quartz willow
#

yes but you voted on all your other accounts JiuSmile

orchid sonnet
#

But i just only using 1 accounts

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Or maybe my brother?

sturdy swan
tacit zodiac
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-atmods

wild stoneBOT
#

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
sturdy swan
#

sorry

quartz willow
orchid sonnet
#

Oke thanks :))

twilit zephyr
long ferry
#

They have DMs enabled

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if you sent them a dm, be patient

quartz willow
sturdy swan
#

ofc

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it just doesnt work since 2 days

rapid scroll
#

Is the issue solved bro ! @long ferry

long ferry
rapid scroll
#

Server voting

long ferry
#

Should work again

#

i can vote for servers

twilit zephyr
rapid scroll
#

The bot is not giving the role to voted once bro @long ferry

orchid sonnet
long ferry
long ferry
#

They definitely have dms enabled

orchid sonnet
#

So what limit i can vote in 1 network?

fluid oxide
rapid scroll
long ferry
#

If you cannot wait anymore, use webhooks instead

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You just have to be patient and let the Team do their work

fluid oxide
#

"I can't really raise the limit above 4 per ip, you might want to try having fewer brothers instead"

rapid scroll
#

👍

orchid sonnet
#

Oke thanks xetera for the link ^,^

wild kelp
quartz willow
#

just not very interested in helping since you're lying about the votes

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either that or you have someone else in your house who's voting on multiple accounts so tell them to stop 🙂

orchid sonnet
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But all i say its really true i dont know anything, really.

orchid sonnet
sinful sand
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Its not showing

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any

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percentage

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when will my bot be accepted

halcyon schooner
#

Read pins, @sinful sand

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

placid dome
#

in my server if someone votes it should give him/her role but suddenly it stops working i tried everything bot have administrator above members role but still not works??

sinful sand
#

like it used to

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so is it declined

long ferry
sinful sand
long ferry
#

yes and a DM from @wild stone

sinful sand
#

ok thanks :)

placid dome
long ferry
#

it is still an issue, we ask you to be patient

frigid orbit
#

what is the vanity for this server ?

long ferry
frigid orbit
#

oo

#

ok thnx

cursive carbon
#

Mods can anyone help like I've applied my bot application thrice my bot's name is Blu bot but it's not showing in commands is their any glitch or something?

long ferry
#

You submitted your bot during our site issues. Resubmit it now and it should work

cursive carbon
#

Ok so should I reapply again for the bot verification process too?

fluid oxide
#

We don't have anything do to with bot verification.

#

That's different,

cursive carbon
#

Yeah my bad sorry I meant should I apply again for adding procedure for my bot ?

fluid oxide
#

Correct.

long ferry
cursive carbon
#

Alright thank you

sturdy swan
#

hi

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When will it be fixed?

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dsl

fluid oxide
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Eventually.

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They're working on it.

pseudo hamlet
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@midnight forge i tried to uncheck the grant code option so now my bot should work. thanks for you work

primal nebula
#

What happend to poketwo

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

pseudo hamlet
#

I already did but i wasn't shure if i should addres the approver itself

long ferry
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no need to, just resubmit once you have fixed the issue CatThumbsUp

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One moment

cyan agate
#

They originally sent me a friend request which is why i sent the ?

long ferry
#

Thanks

#

If they continue doing Ads in your dms, feel free to block them

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Though have taken this report now

violet tapir
#

Hey, so I applied for a bot called "Disocial" and when I checked on it on the website I only found it in the team I created with my friend. But then when I checked the bot's page I couldn't edit it and it says the creator is only him

long ferry
#

try accessing the edit section by adding /edit to the url

slim zephyr
#

how to know if the user have already voted or not?

long ferry
#

by checking with the api

slim zephyr
long ferry
#

again you can use the api for that, make a simple request to it

vivid fable
#

Hi there was wonder how the bot/Server voting worked. Dunno if theres a command for a more simple way to vote or they have to go to the direct link to upvote and do so!

long ferry
#

user have to go to your bot/server page and press the vote button. There is no command to vote for your bot/server

fleet rover
#

кто владелец

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можете отправить актив на мою сервер

forest ferry
#

I have added my first ever economy bot

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Hope it gets approved soon C:

long ferry
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good luck then

forest ferry
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Thanks bro C:

carmine vigil
#

when my bot will be aproved

limpid fractal
#

read pins

carmine blade
#

Just wait till your bot to be approved

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And then you will find the answer

carmine vigil
limpid fractal
#

or read pins in this channel

carmine blade
#

Yeah thats one of the solutions

untold prairie
#

how can i se the time i registered the bot

long ferry
#

check for your bot id in #logs

limpid fractal
#

or luca DMs

untold prairie
cosmic harness
#

Ye

wanton nymph
#

Is it just me or voting on top.gg is broken for me

arctic whale
#

In what sense? What browser are you using?

hard lava
wanton nymph
#

iPhone

hard lava
#

yep

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thats what i got

wanton nymph
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What’s wrong with the website

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This has happened to me for a few days now

hard lava
#

not sure but it works on desktop

arctic whale
#

Try another browser

gleaming geode
#

How much time does it normally take to get the status of bot has been added or not

arctic whale
#

2+ weeks

limpid fractal
#

check pins

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SHIV

gleaming geode
#

Oki

wanton nymph
#

Oh chrome works

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Yeah safari broken

limpid fractal
#

safari do be broken yea

wanton nymph
#

It’s mainly because of the ad

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The ad breaks it

long ferry
#

use a different browser

wanton nymph
#

Yeah I did and it worked

sturdy swan
limpid fractal
#

cool, now you gotta wait 2+ weeks for approval

sturdy swan
#

Okay, thanks!

west raptor
#

can i get appeals server

long ferry
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we do not have an appeals server

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If a friend of yours wishes to appeal, tell them to mail us at appeals@top.gg

west raptor
#

@long ferry can i told you a thing out of rules ?

long ferry
#

Sure

west raptor
#

but maybe i gonna get banned

long ferry
#

Were you banned from here?

west raptor
#

yes

long ferry
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may i get your Accounts ID?

west raptor
#

from my principal account

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718390183116144670

long ferry
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i'll check why you were banned

west raptor
#

it this

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i just want know why

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please dont ban me

long ferry
#

You were banned because you were advertising your bot to a Moderator

west raptor
#

i am peacly

long ferry
#

understand?

west raptor
#

i am sorry

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what i need to do

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to get unbaned

long ferry
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Read the link I've sent

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lemme send it to you in dms too

west raptor
#

sent what ?

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i dont understand

long ferry
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If you want to be unbanned from here, you need to appeal

west raptor
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i do avertissement yes i do but i just want to get unbaned

long ferry
#

See the message I've sent you in direct-messages

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Yes, read the message i sent you in dms

west raptor
#

sending to ?

long ferry
#

Read it and you will know

west raptor
#

but i need to send by my real account or fake account ? @long ferry

long ferry
#

With your account you were banned from

west raptor
#

ok

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i gonna be offline 3 2 1

long ferry
#

Read what i've sent you in dms, it will help

#

-b 771128722619236364 Ban-evading from 718390183116144670 banned in case #38331, asked about appeals

wild stoneBOT
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dblMod Banned ᵈᵉᵛ🔥HELALY⁰⁷☠#9845 (@west raptor)

rapid arrow
#

is locking a lot of commands with votewall against rules?

long ferry
#

the majority, yes

rapid arrow
#

alright thanks.

limpid fractal
#

what if you made a stupid bot for fun thats based on the commands being vote locked @long ferry 😉

long ferry
#

then you get banned from using votes

limpid fractal
#

dam

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thats sad

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time to do it then

real eagle
#

BET

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:^)

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:^>

dense ether
#

I'd maybe only lock things like changing prefix and customisation stuff with votes

real eagle
#

:>

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:<

dense ether
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like changing embed colors

real eagle
#

:?

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:}

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:{

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:q

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:l

dense ether
#

:8

limpid fractal
#

@long ferry (again)

real eagle
#

:J

#

:`->

long ferry
#

-b 732478486949920778

wild stoneBOT
#

dblMod Banned Сунь Цзы#5699 (@real eagle)

heavy siren
#

the bar has not advanced for more than 1 week

twin river
#

That bar doesn't work right now

#

Your bot is still in the queue, it's just that that feature is disabled currently

cosmic harness
long ferry
#

one moment

#

ID?

sturdy swan
#

718894409801924609

long ferry
#

Thanks for the report

sturdy swan
twilit zephyr
#

Can I appeal for my bot decline , my help command and music command work

long ferry
#

DM the reviewer

twin river
glossy warren
#

Hi trust everyone doing well, I applied for advertising but have not got any reply yet. It would be kind if someone could chase the progress for me. Many Thanks!

long ferry
#

a reply for auctions takes around 3-4 weeks, best is to just be patient.

glossy warren
#

thanks, just to make quick note it has been over a month but I will wait. 🙂

flint badge
#

how come some bots have a background image on their card, like this:

#

see the emerald ore

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in the background

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is this only for certified bots?

long ferry
#

you can add that to your bot page too

#

go to settings under bot card background

flint badge
#

oh nice thanks

cerulean notch
#

why is my custom status changing random

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is it this connected with top.gg?

long ferry
#

custom status?

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what do you mean?

cerulean notch
#

look at my custon status

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straight

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it says discord gg straight

limpid fractal
#

you have no status?

cerulean notch
#

uh

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yes i do

long ferry
#

you set that yourself

cerulean notch
#

no i didnt

long ferry
#

you did

cerulean notch
#

i swear i didnt

long ferry
#

If you didn't, then consider changing your password

#

top.gg does not have anything to do with that

cerulean notch
#

k

#

done

glossy ocean
#

@long ferry sorry for being impatient but how long does it ussualy take for a bot to get verified?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

glossy ocean
#

Thanks!

flint badge
#

when i try and add a bot card background, it keeps giving me this error:

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but i put a imgur link in

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and it was a jpg

ionic thicket
#

Add .png extension

flint badge
#

i tried adding .jpg extension

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but ill try png

ionic thicket
#

Or .jpg

long ferry
#

You need to gt the raw image url

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not the imgur only

flint badge
#

how do i get raw image url?

long ferry
#

right click on the image there, then copy image url

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to get something like https://i.imgur.com/Z7ykpt1.png

flint badge
#

ahh

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yeah

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thx

fallow barn
#

Can you edit a reply to feedback or even delete a reply? I wrote wrong information and want to edit it. On the top.gg website

long ferry
#

not as of now

fallow barn
#

Can you do it or isn't a Moderator allowed to do that neither?

long ferry
#

You will have to wait till the review feature gets updated

fallow barn
#

Ok. Do you know when this is gonna happen?

hardy perch
#

how does the bot appear on the new trending page ?

#

i've seen bots with less votes than mine but mine doesnt appear

thorny ruin
#

@thorny ruin

hardy perch
#

?

long ferry
sturdy swan
#

uwu

hardy perch
long ferry
#

So people don't abuse it

zealous yacht
#

the day my friend mistakenly clicked report was the day this user posted a review and it still isn't removed from reported. Please could you help. This is not a bad report .-.

long ferry
#

Can happen, just ignore it

#

we will simply unflag it

limpid fractal
#

just gotta wait until a moderate reviews it

signal falcon
#

hi

zealous yacht
#

yeah what's the eta thats my question

limpid fractal
#

god feking dammit hope stop lurking

long ferry
#

there's no eta

zealous yacht
#

ok ty

fallow barn
#

It would really be better, if you get a box where you have to check it, so you can't click it by mistake

long ferry
#

the report button works the best, accidentally clicking it is not a problem

sage heron
#

Bruh what my bot is verified

#

Why does it say 6 servers

ionic thicket
#

You have to use auto poster

sage heron
#

Why would it say 6 tho

long ferry
#

If it doesn't work, then you didn't properly do it

sage heron
#

Uh

#

Alright

cinder dome
#

my bot will be checked ebaaa

#

on here

noble heart
#

uh where are the polls you were talking about regarding adding bots in this server?

long ferry
noble heart
#

ty

cinder dome
storm coyote
#

I wonder if I have a chance to get information about the approval process of my bot

wild stoneBOT
#

@cinder dome

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

jaunty basin
#

@long ferry i smell advert

long ferry
#

@cinder dome don't post your website here, it is considered advertising

cinder dome
#

Ah ok

sturdy swan
#

hi so ive tried to edit my server on top.gg and keep getting this message and it directed me to this server so here i am lmfao does anyone know what i should do please?

cinder dome
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

alright thanks 🙂

cinder dome
#

Os tempos médios de aprovação atualizados são indicados aqui.

Isso não significa que levará o mesmo tempo que o bot de outra pessoa levou para ser revisado e não significa que seu bot terá garantia de revisão dentro desse período.

Não há tempo exato para a aprovação do bot.

Há uma fila e você não é o primeiro, nem é o último. e agora vai usar seu tradutorxinho vai

sturdy swan
#

is the ads not appearing for me to watch to be able to vote a known issue as well please?

sturdy swan
#

okay thanks 🙂

#

what happened with poketwo?

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

solid vapor
#

dm advertiser

#

817396220142026782

sturdy swan
#

Is the medal assignment upon voting still broken?

#

i mean

#

role assignment*

#

sorry

long ferry
#

@sturdy swan yes

sturdy swan
#

damn

long ferry
silent spire
#

Cc

violet tapir
#

Why does it not allow me to edit???

#

Also it says that my mate is the creator

long ferry
#

Known issue

violet tapir
#

but doesn't show me

violet tapir
#

Well, however, my friend cannot edit too?

#

but he is another owner

#

We added the bot to a team I think that's the reason

#

but im not sure

long ferry
#

still known issue

#

just be patient

sturdy swan
#

cant find the prefix anywhere for the official bot, can someone tell me it? thanks

zinc ore
#

which bot? DSL?

sturdy swan
#

yes

zinc ore
#

It only has a -ping command, and nothing else.

sturdy swan
#

ok thanks

willow karma
#

Please remove @sturdy swan from this server, because he asks to buy accounts via dm

sturdy swan
#

shop

#

omg

zinc ore
#

And that's why you never ping people you're trying to report.

sturdy swan
#

she is liar

willow karma
sturdy swan
#

she is liar

#

omg

zinc ore
sturdy swan
#

big shop

#

No need pinging player lol

sturdy swan
#

Just report it immediately to moderater... With solid proof

willow karma
sturdy swan
#

big shop

#

omg

#

she is liar

sturdy swan
#

Does he DM u first? Or u DM he first

zinc ore
sonic venture
#

Fix the voter reward role

lone anvil
#

for now i'd recommend using webhooks instead

sonic venture
#

can I have a tutorial on how to do that

long ferry
long ferry
#

if you don't know how to code, hire someone on freelancer or fiverr

#

-needdev

wild stoneBOT
#

DBL is not a place to find developers for jobs. You can try and put a request on Fiverr or Freelancer. Please do not post the request again. Doing so may result in punishment.

untold bramble
#

Is this supposed to happen on mobile devices or is it a bug? It has been from a long time now so it might be already known but just asking because the previous was viewing perfectly.

lone anvil
#

is this happening on other browsers aswell or is it only safari?

pliant scaffold
#

I don't see anything about bots added during downtime still 404ing, is that a known issue still?
#logs message

pliant scaffold
#

fuck

#

ok pog ty

untold bramble
#

It is happening on chrome and safari both but just on mobile

lone anvil
#

hmm
I'll talk to the team about it

forest ferry
#

@sonic venture If ya want I can make a bot for you. C:

#

for free

quartz willow
untold bramble
#

Oh ok.

quartz willow
#

although there's a similar bug in the new page lol that I will fix

untold bramble
#

Lol

forest ferry
#

But I have a few projects that I am working on which I have to finish first C:

thorn delta
#

hello

tepid vessel
#

Hello

sturdy swan
#

are already checking this one?

zinc ore
#

No, the current queue time is 2-3 weeks.

hazy field
long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

twin loom
#

How long does it usually take for a bot to get approved?

hollow schooner
#

the votes system doesnt work for me

#

please help

ripe fractal
#

-pins

sturdy swan
#

thanks

sturdy vapor
#

If I have some commands that only me can use i must put this command into the command help or no

#

?

limpid fractal
#

if its an owner only command then I believe you dont need to have it in the help command

karmic flicker
#

?

cinder dome
#

people didn't even approve of my bot

zinc ore
#

Because you added it today - it will take 2-3 weeks.

limpid fractal
#

read pins...

cinder dome
#

a ok

kind herald
#

Hello, what is the DSL bot prefix ? thank you

zinc ore
#

Its only command is -ping

kind herald
#

it doesn't have a bump command ? 😦

untold prairie
#

if we edit the bot the approval time takes longer

cinder dome
#

no

untold prairie
#

ok

cinder dome
#

can i send my bot website

zinc ore
zinc ore
kind herald
#

Ok, thank you

cinder dome
zinc ore
#

"yes" you understood that you cannot advertise?

long ferry
#

no

zinc ore
long ferry
#

wait did they advertise again?

zinc ore
#

No they asked if they could send it, they didn't send it.

long ferry
#

alright

sturdy swan
#

will top.gg accept a all-featured bot?

zinc ore
#

Yes but the more features you have the more chances you have of getting denied for one command breaking the rules.

sturdy swan
#

what do you mean?

zinc ore
#

I mean, statistically speaking, a bot with 150 commands will probably have at least one command that breaks the #rules-and-info .

sturdy swan
#

but I didn't mean that I will make one of 150!

#

I just told of 7-8?

#

will that be accepted?

zinc ore
#

The number of commands is not part of the rules of being accepted or not.

sturdy swan
#

Ohk, I understood!

#

thanks @zinc ore

strange axle
#

How can I solve the problem that a bot is offline?

long ferry
#

host your bot on a reliable server

cobalt sleet
#

Like OVH? CH_FlameDarkOrange

strange axle
#

The problem is that the bot does not believe it, I am someone else and it is on my server

#

The bot is Poketwo

#

and the server is mine

cobalt sleet
#

This is top.gg. You need to go to Poketwo's server for bot support

strange axle
#

ok

zinc ore
#

You can't do anything about a bot you don't own being offline. Just gotta wait for it to come back .

strange axle
#

thanks

loud lagoon
#

how long does it take for a bot to be aprooved /denied ?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

loud lagoon
#

oki

lethal steeple
#

-upto

lone anvil
#

mods only

rustic violet
#

sa

#

sorun var

sturdy swan
#

ne sorunu var

acoustic horizon
#

Hmmm? I have a fine internet connection

opaque wing
#

-ping

small lanternBOT
#

Pong!

opaque wing
#

pog

opaque wing
acoustic horizon
acoustic horizon
#

Hmmm

opaque wing
#

Very interesting.

acoustic horizon
#

Very annoying :/ Can't vote for my bot at all

long ferry
#

That's on your end

opaque wing
long ferry
#

you either got blocked by captcha or something

opaque wing
#

@acoustic horizon Try using a VPN.

#

Just curious.

acoustic horizon
#

lemme try

#

Okay just worked when I logged in from a different tab lmao

#

wacky

#

cheers boys

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

worldly veldt
#

my bot is verified how to add it on top.gg?

long ferry
worldly veldt
#

i added it a 1 month ago and it didn't published

long ferry
#

not even a month ago

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

worldly veldt
long ferry
#

no

#

we have logs

worldly veldt
#

the queue was 10% and its reseted

worldly veldt
long ferry
#

Another bot != your current bot in queue

#

please be patient

worldly veldt
#

the queue was 10% and its reseted

#

why?

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

mint schooner
#

^

worldly veldt
#

do verified bots get declined?

long ferry
#

It does not matter if a bot is verified by discord or not, they are treated the same as non verified ones

void raven
#

yo how much time does take to accept a bot

#

into his page

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

worldly veldt
#

bad

mint schooner
#

no

#

it's 2k bots

#

those take time

hasty mantle
#

I have a question, there is a app called "Bot Commander for Discord" It's pretty much a app that requires no coding and these bots get verified etc, how will Top.gg handle these bots? Because bots made with this app are not really unique at all

midnight forge
#

If it is an unmodified clone then it will be declined for that reason.

long ferry
#

We don't decline bots based on what software/language/library they use.

sturdy swan
#

Soo, i can access auctions and have no auctions role "becuase i left and joined", should i do something?, i still want the auction access

long ferry
#

unless that software/language/library uses template, which could be considered clones

hasty mantle
#

These are templates

hasty mantle
#

It's like BotGhost

floral island
#

Türk vaemı

long ferry
#

yup, we allow botghost if it has at least 5 custom commands

floral island
#

Türk e sorum var

long ferry
#

we don't want to limit developers creativity

#

@sturdy swan yeah i see you were in auctions, giving your role back

sturdy swan
#

Alr thanks.

hasty mantle
#

Alright

slate thunder
#

Hey I need help to invite a bot please, can someone help me ?

hasty mantle
#

I was just checking by

long ferry
slate thunder
#

Did, but the Bot says that I'm not the owner

#

I don't know if you know "Tiny Bot"

midnight forge
#

It looks like the owner made it private.

long ferry
#

then we cannot help you

slate thunder
#

😦

#

Alright then thanks for trying 😅

void raven
#

how much time does take to they accept my bot

#

?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

void raven
#

-upto

zinc oracle
#

Only mods can do that command, look at what luca responsed

ripe fractal
#

-ping

small lanternBOT
#

Pong!

ripe fractal
#

-pin

zinc oracle
loud lagoon
#

-upto

long ferry
#

see above

coarse elk
#

what is taking so long for my bot to update avatar and name

long ferry
#

press refresh data

coarse elk
#

ahh much better

#

now its updated

kind herald
#

The bot has all the permissions in 1 room and everyone so it can only see 1 room but cannot create an invitation and when I pass it to admin it invites me to another room ?

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

kind herald
#

Luca does support for the DSL bot ?

long ferry
#

oh

#

then read pinned messages

#

if you're referring to DSL

loud lagoon
#

if i close the tab with my bot waiting for approvall will it get of queue or it will still be there ?

zinc oracle
#

you can close the tab

loud lagoon
#

ok

kind herald
#

I did not find anything in the pinned messages 😒

long ferry
#

If you want a different channel invite, create your own invite of the channel you want and enter it in the invite field

kind herald
#

Precisely I am trying to generate a link with the bot for a good reason, otherwise yes basically I have added a link myself but I would like it to come from the bot.

long ferry
#

Not possible if you want a different channel

rustic violet
kind herald
#

Well, maybe I'll come back when the only option on the bot is functional 😭 . Thank you

long ferry
#

You can just create an invite and add it on the bot, i don't see where the issue is

kind herald
#

I like to know where the people who join the server come from. Anyway, I don't think there is much French on top.gg ¯_(ツ)_/¯

rigid cypress
#

you can just retrieve all invites

#

and check updating counts

#

🤔

#

tho this does not work in some special cases

long ferry
#

Or just read how many joins this one particular invite has

plush roost
#

Hope fully anyone person talked with me

kind herald
#

In the welcome message I display by whom the person is invited, that's why I want the link to come from the DSL bot and not from me.
But the bot does not manage to create an invitation in the only visible room with all the permissions and when I give it the administrator permissions it creates a link but in a random room ¯ \ _ (ツ) _ / ¯

obtuse forum
#

are themes broken or is it just me

#

forcing light mode on my bot does nothing unless i already had light mode enabled

#

if i just open it, it's automatically dark mode even if light mode is supposedly forced

sturdy swan
#

is it normal that if i added my bot on march 4th its not reviewed?

zinc oracle
#

yes

sturdy swan
#

kk

zinc oracle
#

it takes 2+ weeks

sturdy swan
#

mk

grand ravine
obtuse forum
#

i do

midnight shuttle
#

Can i start or stop my samp server with Marky?

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

earnest pendant
#

what are the requirment of a bot to pass

zinc oracle
mint schooner
#

^

fast lynx
#

does the bot need to be verified for me to send my bot's stats to the api

#

cause im getting a 404 error

long ferry
#

it needs to be approved

fast lynx
#

ah thatd explain it lol

long ferry
#

404 means you're making a request to somewhere non-existent

fast lynx
#

yeh

#

thats why i thought that might be the problem

sturdy swan
#

-help

zinc oracle
#

luca doesnt have a help command. most of its commands are staff only

tribal garden
#

Hey, for the review of the bot, is it role checked or channel checked?

#

Like, when the bot is invited, it just has send message perms for the channel or the server?

long ferry
#

?

#

what are you referring to?

mint schooner
#

We give it perms when we test a command that requires the permission

sturdy vapor
#

if my bot in the future need more permission i have to config the new permission or how?

tribal garden
#

Ok thanks!

sage igloo
#

In this in reference to a bot invite link or code?

zinc ore
#

In fact regardless of future/present features it's best to do that, not everyone is going to invite your bot with the permissions you set in your invite.

sturdy vapor
#

@zinc ore so when i add a new feature in my bot i need to post an ad on my support server to get more permissions

zinc ore
#

No you should do that on a per-command basis. When the actual thing is called, check and ask for missing perms.

sturdy vapor
#

okay thanks

remote vale
#

Im sorry if this is a commonly asked question.

I have a voter role set up and my server posted on top.gg and the DLS bot in my server with the ability to manage roles and above almost all other roles. But the bot will not give out the "Voter" role I have set up when someone votes.

is there something I'm missing??

zinc ore
#

Check the pins of this channel, it's a currently known issue.

remote vale
#

ok thanks

floral island
#

Türk varmı acaba

remote vale
#

ahh i see. if there any work around for now? Will another bot that's set up with a webhook work or is it broken beyond that?

zinc ore
#

Webhooks do work, if you already have the setup for that

remote vale
#

i know of a bot that will do it. so ill try setting that up for the time being

#

just didnt wanna put the time in if it was also broken

zinc ore
slim salmon
floral island
#

Yetkili türk ?

slim salmon
#

he o xmn kesin yok

floral island
#

qes

sonic mirage
#

How do I add the bot to my server

autumn ferry
#

Any way to get updated on the reviews I reported a week ago?

limpid fractal
#

@sonic mirage read pins

harsh yew
#

Hi

limpid fractal
#

@autumn ferry no one gets updated

autumn ferry
limpid fractal
#

I dunno

autumn ferry
#

for fraudulent reviews to get taken down

sonic mirage
#

I have to get it approved????

autumn ferry
#

i've waited 2 weeks for one

limpid fractal
autumn ferry
#

how long does it take?

limpid fractal
#

@lone anvil somethin bout reports idk

sonic mirage
#

Why’d y’all change it...

limpid fractal
#

change what

lone anvil
autumn ferry
lone anvil
#

nope

autumn ferry
#

it doesn't hav eto be accurate

zinc oracle
#

1 week to 6 months 👀

limpid fractal
#

o god

grand ravine
sturdy swan
#

Ohhh

cobalt valve
grand ravine
#

no, but some mods here do

sturdy swan
#

Me role member?

cobalt valve
#

Who speak french here ?

cold berry
sturdy swan
oak anchor
#

hey uh i might be dumb but i added my server with the bot DSL and all and i cant figure how to vote for the server from the server

arctic whale
#

from the server
?

#

You can only vote for a server on its top.gg page

oak anchor
#

hmm

#

so if i post the top.gg page people could go on it and vote?

arctic whale
#

Yes

oak anchor
#

i thought it worked like disboard with the d!bump

#

uh

long ferry
#

no

oak anchor
#

how do i get that page btw

#

just to make sure

arctic whale
#

https://top.gg/servers/SERVER_ID, can be easily found on your profile page https://top.gg/servers/me

oak anchor
#

thx

ripe fractal
#

sa

#

türk yokmu la

#

hey support in tr ?

ashen beacon
#

Ben türküm

#

@ripe fractal

turbid hinge
#

can somebody come in the vc?

zinc ore
#

Any specific reason?

turbid hinge
#

yes

ashen beacon
#

Ne konuşuyonuz

zinc ore
#

Any chances you can share that reason without having to join VC?

turbid hinge
#

my english is not the best so its a bit diffecult to me to tip it

zinc ore
#

You can ask your question in any language you want, there's probably someone that can discuss with you

turbid hinge
#

okay

#

also ich habe das problem dass der bot den ich geaddet habe nicht in mein server kommt

long ferry
#

-invitebot

wild stoneBOT
#

It seems like you want to invite a bot to your server In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.

Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.

turbid hinge
#

da steht aber der bot ist not approved

#

darum kann ich ihn nicht inviten

sturdy swan
#

Hm

long ferry
turbid hinge
#

aso

#

wie lange würde das dauern?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
hollow rover
#

-vote

long ferry
#

Sehr empfehlenswert

turbid hinge
#

okay gut danke dir

sturdy swan
#

hey

zinc oracle
gritty hornet
#

Hi, I wanted to know if anyone is getting a 504 error when trying to edit their server on top.gg?

simple badge
#

How to get bot developer role

zinc ore
simple badge
#

K

zinc ore
simple badge
#

I've submitted a bot already

gritty hornet
#

Its a long standing issue? Like no way around it?

zinc ore
simple badge
#

😣

#

😫

#

😩

zinc ore
#

Please stop spamming emojis.

#

It will not make the wait faster.

simple badge
zinc ore
gritty hornet
#

Uh, the last pin was March 1st

zinc ore
#

It's being edited as the status updates

gritty hornet
#

Jeez, I don't have a few days lol. Anyways, another question

fallow lake
#

I saw the explore tag section what are they for?

limpid fractal
#

to search for bots with specific tags

gritty hornet
#

If my bot gets denied, can I still get the access token to use with the DBL api?

zinc oracle
#

no

#

you need an approved bot to have a token

gritty hornet
#

Shoot

elder grove
#

Hello! I was just using Plasma bot, and I was wondering how to see the leaderboard for the top 10 with the most invites, by default you can only see the top 3.

limpid fractal
#

not support server

zinc oracle
#

this isnt plasma bot support

elder grove
#

which one is it?

zinc oracle
fallow lake
#

I saw a video saying you can purchase tags for your bot is that a thing?

elder grove
limpid fractal
#

dammit woo you beat me to it

long ferry
#

You can use auctions @fallow lake

#

-auctions

wild stoneBOT
fallow lake
#

when i click on apply for actuion access button the site doesnt load

limpid fractal
#

known bug

fallow lake
#

is there a way to fix it?

zinc oracle
#

for now no

#

its up to the developer team to fix it

fallow lake
#

oh ok

sturdy vapor
#

the permission administrator allow send dm when the bot is join to one server but what other permission let me do that ??

limpid fractal
#

what

#

are you talking about the user needs admin, or bot

zinc ore
#

Sending a DM requires absolutely no permissions on the server.

sturdy vapor
#

but this event only serves with the administrator permission bot

zinc ore
#

sending a DM isn't an event. If you mean the guildCreate event when the bot is added to the server, you have no way to know from that event who added it. It's anyone that has Manage Server or Admin perms, and also of course the server owner.

#

it has nothing to do with top.gg

fallow lake
#

on the announcement about the auctions then applied will it be sent to them or is that an old link

gritty hornet
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Regarding webhooks: do webhooks function properly currently, or is that an issue still?

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Like if I want to use a separate bot to manage role rewards, will that work reliably or not right now?

long ferry
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That should work

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The reward roles through dsl don't

gritty hornet
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Ok, and are you guys allowed to give recommendations of a good role reward tracker for top.gg? I've found a couple, I just wasnt sure if they are the best

long ferry
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Otherwise just look for Vote bots or smth

gritty hornet
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This one?

long ferry
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There's 2, just try both

subtle harness
mint schooner
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"montanablack"

subtle harness
fallow lake
subtle harness
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Okay status_offline

wheat shoal
lone anvil
#

if it isn't, we can't help you

wheat shoal
sturdy swan
#

why there's 47 above

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and 50?

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wtf

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and 0 join..

jaunty basin
#

ok so double votes on weekends

jade portal
#

Idk if this question will be here but... How I can get a custom vote url? ex : top.gg/bot/my-bot-name/vote

sturdy swan
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you cant

jade portal
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so, how someone bot have it?

zinc ore
#

It used to be possible, but it's a feature you can no longer get.

jade portal
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oh okay, ty!

simple badge
#

What's this

simple badge
lone anvil
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-support

wild stoneBOT
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This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

mystic quarry
#

-HELP

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-help

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-support

zinc oracle
rose quarry
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I'm using pollmaster in a discord bot and I've made a vote where the votes are hidden. I'd like to peep it before I close it. is there a way to do that?

zinc ore
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Doesn't sound related to top.gg

rose quarry
#

I'm probably wrong 😛

rancid wren
#

Hi, i have a problem with ava bot on my server.... Autorôle don't work

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( I'm french, my english is not very good, sorry for that ! )

mint schooner
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We are the wrong server

rancid wren
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Oups xD