support

[wild stone]

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[summer carbon]

2 weeks or mroe

[sturdy swan]

@foggy bridge It came sometimes be 1 week

[foggy bridge]

oh okay

[long ferry]

@sturdy swan thanks for the report

[sturdy swan]

ur welcome did u ban him?

wait you didnt..

[long ferry]

We need multiple reports to be able to ban them

[sturdy swan]

oh ok

[boreal tangle]

is there a way to transfer a team ownership to another user?

[sturdy swan]

hm

probably

[lavish fossil]

I want to add my server on top.gg.
and I invited the DSL bot, And I opened my profile and there is no server that I have added the bot to, something wrong?

[summer carbon]

Check the pins

[lavish glen]

Hii

[long ferry]

hey, can we do anything for you?

[lavish glen]

Yea

Yeah @long ferry

[long ferry]

Sure just ask then

[lavish glen]

Bro

@long ferry bro

[long ferry]

?

Just ask what you need

[lavish glen]

@long ferry join my discord pls pls pls pls

[long ferry]

no

Stop trying to advertise

[lavish glen]

@long ferry 😭

[summer carbon]

THis is support only.

[lavish glen]

Join my discord @summer carbon

[summer carbon]

No stop.

[long ferry]

@lavish glen No

[plush marlin]

wtf

[long ferry]

Advertising is not allowed on this server, read #rules-and-info

[lavish glen]

😭ahh mean

[long ferry]

If you continue asking people to join your server, you may get banned

[lavish glen]

Ok

😭😭😭😭😭😭😭

@long ferry

[summer carbon]

Dont ping when not needed.

[long ferry]

Please change channels if you do not have any support inquiry here

[lavish glen]

@long ferry bro

[long ferry]

Please stop

change channels

[ruby pagoda]

xd

[boreal tangle]

@long ferry?

[long ferry]

Yes, by deleting it and resubmitting it with the new owner

[boreal tangle]

can i add/transfer bots to a team on which i'm only admin and not owner?

[long ferry]

No you can't, only the creator of the bot is the owner, which cannot be changed

unless again you delete the bot off the site and have the new owner submit it

[boreal tangle]

okay thanks

[fading barn]

Hi, I added the DSL bot to my server but the server won't show up on my profile page

[summer carbon]

Known issue check pins

[fading barn]

oh nvm

yea I checked now

so no fix as of now?

[sturdy swan]

It's fixed now I guess

[fading barn]

nope still doesn't work for me

[stark robin]

How do I know how many server that my bot in on togg

[patent shuttle]

@vital yoke

[summer carbon]

You wanna know how many servers your bot is in or do you wanna have it shown on top,gg

[stark robin]

I want to show on top.gg

[summer carbon]

Check the API

You can update your bot stats

[stark robin]

I am new to API

[summer carbon]

If you need any help you can ask the people in #topgg-api

[median marsh]

why my bot was refused?
name: Fumiko
Id: 788986862009188353

[long ferry]

#mod-logs message

[gusty saddle]

what about that?

[long ferry]

clear cookies, remove any extensions that interfere with top.gg

[gusty saddle]

i already did

• i tried 3 different devices and broswers

[long ferry]

Though only seems to happen to you

was able to vote

[gusty saddle]

is there any test feature for you to see?

[long ferry]

can you open the console and tell me any error features?

[gusty saddle]

ok

[long ferry]

on the network tab

look for the Name "vote"

[long ferry]

look for something like this https://i.imgur.com/UiS7a3A.png

For example the error from my end tells me that i have voted already

use chrome so i can help better

[gusty saddle]

ok one momment

[median marsh]

Thanks 😳👌

[gusty saddle]

@sturdy swan kid?

[long ferry]

Can you not spam?

-m @sturdy swan

[wild stone]

🤐 Muted antek#8902 (@toxic fjord)

[long ferry]

aight

[sturdy swan]

Vote rewards still down?

[long ferry]

yes

[sturdy swan]

Sad

We are missing out on many members

[long ferry]

Use webhooks instead

[sturdy swan]

How

Do the webhooks work with the vote rewards?

[long ferry]

https://docs.top.gg

[sturdy swan]

Okay

[long ferry]

either use a bot or make your own bot that gives rewards

[sturdy swan]

Okay

Im not a bot guy

Or a developer

Im just someone who likes to use discord

Any reason why when I submit my edit this happens?

[zinc ore]

Then you'll have to wait for it to come back, since webhooks require programming.

[sturdy swan]

And is admin on a server the bot is in

[sturdy swan]

Okay

[tame gate]

#logs message

Why my bot declined

[long ferry]

Clear your cache etc

[sturdy swan]

👍

[long ferry]

-declinedbot @tame gate

[wild stone]

@tame gate

Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[gusty saddle]

Hope im on chrome now, what should i do ?

[sturdy swan]

it's not letting me request auctions access

i click the request button and nothing loads

[long ferry]

known issue

[long ferry]

open the inspect element, go to network, press this icon (https://i.imgur.com/uXlw1j6.png) before voting, then vote

[sturdy swan]

how can i request access

[long ferry]

something like this should either appear in red or white

[long ferry]

You can't right now, there's a known issue with trying to request access

you just have to be patient

[long ferry]

click on it and screenshot the box next to it, click on Response

[sturdy swan]

Not working

[long ferry]

you got cloudflare-ratelimited

[gusty saddle]

oh

[sturdy swan]

Your IP brother

[long ferry]

try again in an hour, if it doesn't work, in a full 24 hours

and yeah the ip

[gusty saddle]

Why though ?

[long ferry]

You made too many request to our website

[gusty saddle]

hm

[sturdy swan]

lol

[long ferry]

make sure you're not using a vpn or something that might trigger cloudflare's security mechanism

[hidden drum]

how do I get the top.gg token

[long ferry]

read pins in #topgg-api

[hidden drum]

ok

[long ferry]

Server ID?

[sturdy swan]

703690937074974761

[long ferry]

did it work previously?

[sturdy swan]

This is the first time in a while

that I've tried editing

[long ferry]

What is it you're trying to change?

[sturdy swan]

description

[hidden drum]

I already made it, ty

[long ferry]

gonna try to make a test edit on my end, one sec

[hidden drum]

looks like it worked 🤞

[long ferry]

Yeah it loads for infinity

[hidden drum]

yeah gg thx guys

[fickle basin]

god bless ye lads. I don't envy you all helping these people. fair play though, it is appreciated!

[long ferry]

Yeah i see the issue you're facing, gonna see what i can do

[sturdy swan]

Okay, thanks.

[long ferry]

Can you attempt to kick DSL? make a backup of your description

[sturdy swan]

Sure

Done, to re-add it?

[long ferry]

One moment

now re-add it, yes

[sturdy swan]

Okay

[long ferry]

i assume still nothing?

[sturdy swan]

Trying again

Yeah seems like a timeout

[thorn delta]

how to customize your bot in top.gg

[hidden drum]

@long ferry one more question, about the voting log. Is webhook auth the URL?

[long ferry]

yes

[hidden drum]

ok, ty

[long ferry]

https://custom.discord.re

[jaunty basin]

what

no

webhook auth isnt the url

[sturdy swan]

Same issue brother @long ferry

[hidden drum]

m

[hidden drum]

so what is the auth

[jaunty basin]

webhook auth is a password that you set

[long ferry]

Yeah misread it, auth is the thing that authorizes top.gg on your webhook

[hidden drum]

oof

[jaunty basin]

it gets sent along with the request in the Authorization header

[hidden drum]

how do I get this

[jaunty basin]

you set it

it isn't provided

[hidden drum]

how to set it

[long ferry]

Yeah I'd say try it a bit later

[jaunty basin]

theres literally a textbox

[sturdy swan]

Okay, thanks for helping and everything.

Do you want me to keep you posted if the issue discontinues or continues?

[long ferry]

Just test it periodically

[hidden drum]

where lol

[thorn delta]

ty

[jaunty basin]

in the webhook page

[hidden drum]

ok

Authorization
You can use this value to verify the requests are coming from us.

this?

[long ferry]

best is to continue in #topgg-api

[gritty veldt]

hey! I'm looking for a way to do automated regression testing of my bot. Ideally will be part of our deployment pipeline. Any recommendations?

[long ferry]

ID?

[jaunty basin]

what type of file is that

👀

[gusty saddle]

516575424390627329

[long ferry]

Also DM me the link please

[gusty saddle]

msg link or mega.nz?

[long ferry]

mega link

[jaunty basin]

i reckon

its a token grabber

[radiant sand]

how can i add my bot?
to test in tis server

[long ferry]

bots don't get tested here

Thanks, have taken the report

[radiant sand]

report?

[long ferry]

I mean from LuckyTarget

bots don't get tested here

is the response to yours

[radiant sand]

ok

[long ferry]

Don't run it

[gusty saddle]

yea i know

i also first download files on my VM so i know..

[radiant sand]

what is this

[gusty saddle]

a random dude frome here sent me a message about a program

[sturdy swan]

Sent do virustotal

[sturdy swan]

And send me the report

Pls i am bored

[gusty saddle]

lol

[sturdy swan]

Can you dm the report link

[sturdy swan]

Yikes

[long ferry]

it is malware, don't open it. If you wish to discuss it, #general or better yet, DMs

[floral gull]

The best way is to test the logic of your bot, not the input > output messages.
If you know the logic works, then the commands should work too.
If you want to continue the conversation, we should hop to #development

[icy atlas]

@tacit zodiac check dm once your are free!

[zinc ore]

If you've already sent a DM, that's exactly what they're going to do, without the ping.

[slow matrix]

hi

[limpid pivot]

#general ?

[sturdy swan]

Is the API back up and working?

[slow matrix]

am i not suppost to chat here i am sorry

[true oracle]

Hello there, the invite bot is down for me, is there a reason for this?

[slow matrix]

is this for impotant people to talk to

[zinc ore]

Ask in their support server, we don't manage individual bots, we just list them.

[storm falcon]

Why is here to much turks

I dont like turks so much

[lapis blade]

Why there are a lot of turkish people? Maybe because there are a lot of turkish developers?

[zinc ore]

Ok, nobody cares, though.

[storm falcon]

Okay

[zinc ore]

Maybe go be intolerant/racist somewhere else.

[storm falcon]

No

[lapis blade]

^

[sturdy swan]

Is help command in bot compulsory

[zinc ore]

Not necessarily, some bots don't need it because they're chatbots and stuff. But for reviewers to be able to test the bot, you must have some indication of how it works - a list of commands or instructions somewhere in the bot or in your description page.

[topaz turret]

What constitutes competition

[jaunty osprey]

@lone anvil hi

@somber parcel hi i need help

[lone anvil]

-ask2ask

[wild stone]

Don't ask to ask.
Just ask your question, it wastes time if you say "i need help" or "can someone help me?" instead of just saying what the problem is. Save your time and other people's time and just ask the question.

Please read https://dontasktoask.com/ for an explanation on why this is an issue.

[zinc ore]

Competition to top.gg is any website that offers bot listing services.

[topaz turret]

Ok

[jaunty osprey]

@cedar wind hi

[gusty saddle]

bruh

soo yea xD

[sturdy swan]

How to use

[gusty saddle]

they did the same thing t him

[sturdy swan]

Revbot

Please tell this question

[zinc ore]

This is not revbot support, try their support server.

[valid flower]

Hi

[sturdy swan]

hi

[summer carbon]

Got any questions?

[lunar depot]

Hi, I recently tried to change the preview of my bot page. The problem is that when I saved the new code, the page wasn't completely displayed as it should have been when I looked at the preview, the whole page was displayed correctly. Anyone have an idea ?

[dark shuttle]

Ayo

Does anyone know, why's that?

[gloomy shell]

what are you trying to look at

[dark shuttle]

It shows that when I click the link to vote a server

[gloomy shell]

click login and login again

[peak delta]

chill space server

got locked it seems like

[gloomy shell]

or it got locked yes

[dark shuttle]

I'm not sure but I've been told that it's prolly got locked for botted votes?

[gloomy shell]

the owner of the server can go to their page and see the lock reason

[peak delta]

at least take a look in the server before u guys lock it

[dark shuttle]

Yeah, and how do we appeal?

[peak delta]

yeha alright

[gloomy shell]

it should say which moderator locked it

contact that moderator

[peak delta]

alright

[dark shuttle]

Alright, thanks for the help big man

Cheers 🍻

[peak delta]

xetra undefined

[gloomy shell]

@quartz willow

[peak delta]

alright

there

do i dm or wait for him/her?

[quartz willow]

veld will be speaking to you

[peak delta]

@dark shuttle talk to them igtg

[limpid shadow]

What's up?

[dark shuttle]

So here

The server named "Chill space" has been locked for something

[limpid shadow]

Yea

[dark shuttle]

Which I am not sure why yet

I just wanna know if there's a way to appeal for it

[limpid shadow]

If you're the owner/admin of the server you can see the reason on the top.gg page

it also explains how to appeal for it

[dark shuttle]

Alright

[rare shard]

Hello, I want patent my bot,
can anyone help me?

[dark shuttle]

Lemme check

[gloomy shell]

this is for help with top.gg, please ask in another channel

stop spamming

what?

what does opporeal mean

luca is only in 2 servers

[rare shard]

in what chanel?

[gloomy shell]

no need for him to be verified

general is fine

he doesnt need to be confirmed

dsl doesnt have any commands

because it doesnt work like that

it just gathers information

[daring pawn]

so wait he fell for it and it used his acc to spread itself?

[gloomy shell]

you get credit towards auctions

not money

-auctions

[wild stone]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[gusty saddle]

mb

[gloomy shell]

you use it on auctions

read what luca sent above

[daring pawn]

I can guess that the program is a token grabber then, which uses said token and opens a dm with multiple people and closes it really quickly so no one notices the effect

[sturdy swan]

My server won’t show up even though I added to bot to my server

I do not allow us to comment. I cannot comment on someone else.

[gloomy shell]

this is a known issue, read the pins please

[gloomy shell]

wait a few minutes and try again

[sturdy swan]

the problem has been going on since last night

[gloomy shell]

are you trying to leave a review on a server or a bot?

[sturdy swan]

we cannot comment on our own server

[gloomy shell]

You cannot leave a review on your own server

you can only reply to other peoples reviews

[dark shuttle]

I'm sorry but I can't seem to find it

[sturdy swan]

I know I can't even normal members

but I can't do it to someone else

[pulsar lantern]

Is there anything like downvote the bots we dont like?

[gloomy shell]

no there are no downvotes

[pulsar lantern]

Maybe a suggestion then

[gloomy shell]

we had downvotes previously and it was removed

you can leave a review on a bot/server you dont like if you want

[gloomy shell]

you get that error page but the review does post, i just tested it

[versed mauve]

is there a way to appeal to a bot declined?

[gloomy shell]

contact the person who reviewed it

[sturdy swan]

Where else is it sent from the page anyway?

[peak delta]

did u find it now

[dark shuttle]

Yeah

[peak delta]

ping xetera

@quartz willow

we found it

[cosmic dagger]

Hi! I have an auto moderation bot awaiting approval. I have a censoring system where it removes racist words etc. I was wondering if I could have it so it tells everyone what the person had said but covered up ||like this||.

[gloomy shell]

yes thats fine

[cosmic dagger]

alright thanks

[sturdy swan]

its not letting me add my server on top.gg

[gloomy shell]

known issue

[sturdy swan]

it only lets me invite the bot

[gloomy shell]

read the pins

[limpid shadow]

Do you own the server?

[dark shuttle]

I'm the manager

[limpid shadow]

The owner should be able to see the instructions

[dark shuttle]

I found it now

[limpid shadow]

kk

[floral coyote]

how do I check my time of when it gets checked?

[gloomy shell]

there is no guarenteed time of when your bot will be checked

it takes around 2 or more weeks

[floral coyote]

Oh okay

thank you 🙂

[peak delta]

veld we sent an email

instead of just talking here

makes it more clear

[thorn bison]

hi I have completely lost access to my server on top.gg

I am the only owner, and my account has not been hacked

however i have no edit access to the server and it does not show up as a listed server under my profile on top.gg

[gloomy shell]

known issue, read the pins

[thorn bison]

oof

damn

i could do auctions earlier today but now i cant because of the no access

is there anyway to prevent being outbid if auctions promotables have dissapeared

[gloomy shell]

uh that im not sure of

maybe ask in auctions chat

[sturdy swan]

How can I report someone for sending illegal content in dms to ban them and their sh*t

[obtuse sun]

discord support

[sturdy swan]

I already submited a discord report but the guy is still here

[obtuse sun]

your so weird

[sturdy swan]

huh
me?

[zinc ore]

you can DM any moderator that's active or online with the information.

[sturdy swan]

ok

[chrome heart]

Some bots have their status shown on top.gg like online / offline. How can i do that for my own bot?

[zinc ore]

That will be deprecated, for now there's no way for top.gg to track the status of bots

[rough pasture]

I have added the DSL bot into the server but I can't see it on my profile

[zinc ore]

Known issue, see pins

[rough pasture]

how do i remove old servers?

[zinc ore]

what do you mean by that

[rough pasture]

#support message

it says to remove old servers

[zinc ore]

It says it's a thing you can't do

because it's a current issue.

[rough pasture]

oof

[forest ferry]

Hey so I was wondering how long it will take for my bot to get approved?

[zinc ore]

Current queue time is around 3 weeks.

[forest ferry]

Ohhh

[zinc ore]

There are a few reviewers that can read and write turkish, don't worry, your bot will be reviewed correctly.

[sturdy swan]

What does the bot have to have to be accepted what are the requisitioners?

[limpid fractal]

working commands
be online when its being reviewed
correct needed permissions, no admin

[sturdy swan]

ok

[twin river]

Check out #rules-and-info under the "Bot list" section. As long as your bot follows those rules, it should be fine

[sturdy swan]

but can the bot be in other ididomas?

[limpid fractal]

whats that

[twin river]

It can be in other languages, if that's what you mean

[sturdy swan]

but can the bot be in other languages?

sorry error

[twin river]

Yes, the language doesn't matter. As long as it follows the rules it's all good

[sturdy swan]

but you test it you don't reject it because it's in another languages I mean

ok

[twin river]

Correct, we will not reject it just because it's in a different language

[sturdy swan]

but how do you test it if it's in another language?

if you don't understand

r.translete help

?

[twin river]

We have bot reviewers who speak different languages, otherwise we will use a translator

[sturdy swan]

I thought I'd be rejected, but if I was in Chinese, there's no reviewer in Chinese, right?

What would happen?

Could you help me to configure the bot

[twin river]

I'm sure your bot will be reviewed somehow. I can't tell you exactly how, but you don't need to worry about getting rejected for using your own language

[twin river]

What bot are you talking about?

[sturdy swan]

A ok thanks

[versed mauve]

Where should I contact that person, since it is not accepting DM

[gloomy shell]

who is it?

all of our reviewers should have dms open

[zinc oracle]

Do you have dms disabled? If you have dms disabled you cannot dm others

[sturdy swan]

bot causym to translate discord

[twin river]

We can't help you with specific bots unfortunately. You will need to seek out their support server / owner

[sturdy swan]

I have added the bot to my sever but it doesn't translate

[versed mauve]

oh, I didn't know that, now I was able to send a DM
Thank you

[twin river]

Again, this is top.gg support. We can only help you with problems related to the website or this discord server

[sturdy swan]

some bot tip to translate discord

But can there be an incomplete command?

[twin river]

As long as the bot doesn't depend on that command, yes

[mint schooner]

One, yes, but not half of all of your commands

[twin river]

^^ the majority of them need to work

[mint schooner]

yep

[sturdy swan]

But can there be a broken command?

I want to make sure I get it right.

[twin river]

Again, as long as your entire bot doesn't break because of the broken command.

[sturdy swan]

THERE CAN'T BE ANY BROKEN COMMANDS NO

sorry caps lol

[twin river]

Yes, there can be broken commands. As long as your bot's main functions do not rely on those commands

But it's generally a good idea to make sure your bot works before submitting it

[sturdy swan]

there may be a broken one but not all broken?

[twin river]

Yes, at least 50% of your commands need to work

[sturdy swan]

Ok Thanks you @twin river

@twin river Please can you help me about bot to configure the translator in discord pls

[twin river]

No, I can not. This is the support for Top.gg. You will need to contact the owner of the bot you are trying to configure

[strange canyon]

ive invited the bot but it doesnt show in my server list?

[twin river]

It's a known issue on our side, check the pinned messages for a list of them

[sturdy swan]

tanks

rpg hunt

[mint schooner]

wrong channel

#commands

[sturdy swan]

guys i have a issue i click the get an account but it doesn't direct me on the alts it just stays on the same page

[strange canyon]

so what should i do now

[twin river]

You will just have to wait until the problems are fixed

[sturdy swan]

yall just gona ingnore what i just said

[grand ravine]

"click the get an account", where and how?

[zinc ore]

Or a "some bot" issue

[sturdy swan]

Am i on the wrong discord server XD

Woops

[zinc ore]

It definitely sounds like it

[deep swan]

how do I get it to show how many servers its in?

[sturdy swan]

AHAHHAH woopsies sorry guyz

Iros a la puta

Fuck you

[zinc ore]

You can use the #topgg-api for that

[deep swan]

sorry

[zinc ore]

@livid glacier

[livid glacier]

@sturdy swan not needed

[sturdy swan]

Iros a la puta fuck

[livid glacier]

bruh

[sick raven]

merhaba botumun onaylanması için bu sunucu da kalmam mı lazım?

[sturdy swan]

I ques i just searched up the mcleaks discord so this is prob wrong sever lolz

[cyan palm]

Hayır, kullanıcıların bu sunucuda olup olmadığını dikkate almıyoruz

[sick raven]

anladım teşekkür ederim de Türkçen çok iyi

[cyan palm]

biliyorum

[sick raven]

hayır botun sahibi burda mı kalması lazım?

[cyan palm]

hayır botun sahibinin sunucuda olması gerekmiyor

[sick raven]

tamam sağolun

[hexed vortex]

sa yetkili var mı

[thorny halo]

Odin hocam türk müsünüz yoksa türkçeyi sonradan mı öğrendiniz

merak ettim de

[spare fiber]

how can i make it so people in a team can edit my bot?

they cant edit it

[edgy gust]

hi all

have link for download?

[thorn delta]

download wht?

[zinc ore]

You're in the wrong server.

[cyan palm]

Merhaba nasıl yardımcı olabilirim

[cyan palm]

Burası top.gg destek kanalı, sorduğun soruyu #general-int'de yanıtlayabilirim

[sturdy swan]

hello do You know how to get bot ID because i like to do bot for fun

[zinc ore]

#502193464054644737 message

[sturdy swan]

thx

[spare fiber]

people in my team cant edit the bot

is this a bug?

[zinc ore]

Nope, that's expected.

[spare fiber]

oh how can people be able to edit my bot

[zinc ore]

Add them as additional creators in the bot's edit page.

[slow garnet]

i have an issue

i submitted my bot a few weeks ago, it is still not posted, and i changed my bot's prefix but i cant access the page. can someone help me

[zinc ore]

I don't see you submitting any bot

[slow garnet]

what?

thats weird

[zinc ore]

There is no bot submitted under your user ID

[slow garnet]

ok

i will go in and re-submit my bot

[edgy gust]

the server

[gloomy shell]

if you submitted while the site was having issues it didnt save

[spice hill]

hey, i got a problem with pokecord bot

I write the commands but it doesn't respond

[lone anvil]

-wrongserver

[wild stone]

@spice hill

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

[spice hill]

ok, thanks

[zinc ore]

See #support message

[real quiver]

how can I earn money on a very small discord bot? (45 servers and everyone ignore the bot)

[zinc ore]

That's not a thing that top.gg can help you with ¯_(ツ)_/¯

[real quiver]

doesnt top.gg give money every 1k votes?

[zinc ore]

No, top.gg gives bid credits, which you can use to advertise

You can't make money with top.gg

[real quiver]

.-.

[gentle sun]

Is there a List with all Radio Stations of RAD?

[gloomy shell]

-support

[wild stone]

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

[sturdy swan]

S

[urban sluice]

Seems like the apply for auctions page is down. I was just exploring the site and realized. not too sure if this is site-wide but its definitely not letting me look at the page 👀 . I had a brief look in site-news and didn't see anything about this. Is this a known issue? Sorry if it is ❤️

[zinc oracle]

applying for auctions has been down all week

[urban sluice]

ah ok, as long as its a known issue

[cursive tapir]

Hello,

I am looking for support on a couple of things. First off, I own 2 different large Discord Communities. One of them is Verified and the other is Partnered.

I have an advertisement question for the Verified Server which I was wondering where I would go to talk about that.

For my Partnered Server, I have a question about the Bot Managed Reward Role that is supposed to be given out. This was working for a couple of months and has recently stopped working. Is there an outage of some sort with this or any possible fixes?

Thanks!

[zinc oracle]

for advertisements, you need auctions access, which applying for is currently not working(you can try here if you like https://top.gg/advertise)
reward roles are currently not working, read pins for more information.

[atomic lily]

hi guys! Question: why dose it say my srv is locked?

i just checked my mesages and i got hundreds of messages saying ppl can't vote

[cursive tapir]

Thanks, I guess I'll send in an email then.

[worldly veldt]

what's api usage iirc?

[zinc oracle]

#topgg-api for api questions, https://docs.top.gg/ < docs if you want them

[zinc ore]

In the page where it says the server is locked, you can hover over the message to see who locked it, and then DM them to get more details.

[atomic lily]

perfect! ty

[sturdy swan]

yeah the queue is getting smaller ,but is there any way to find out in which position

[zinc oracle]

nope.

[sturdy swan]

okay :c

[gusty saddle]

gg

btw my error fixed!

[summer tusk]

Will widgets ever be added for servers?

[solemn badger]

question, is review fixed rn?

[sturdy swan]

Hello, I would like to know if there is any way to put a gif as a profile picture to a bot that I am creating

[zinc ore]

Yes, reviews have started again

[zinc ore]

Nope, you can't have animated profile pictures on bots.

[solemn badger]

is there a suggestions channel cuz a bunch of people leave bad reviews bc they got banned, maybe make it so they can only leave reviews if ur in the server like if u dont like it then u leave a bad review then leave the server

[gloomy shell]

thats a planned feature already

[sturdy swan]

Is 3 weeks or more that im waiting the approve of my bot

[sturdy swan]

Thanks a lot

[solemn badger]

also i requested to join auctions last week but this weeks is abt to start nd i dont think i got accepted yet aha~ how long will it take ?

[zinc ore]

No it's been 16 days, actually. The queue time is 3 weeks.

Oh, actually, @sturdy swan , you attempted to add your bot during a time where the migration caused bots not to be added

You will unfortunately need to resubmit it. The bot isn't in queue right now

[zinc ore]

last I heard, that was 3-4 weeks

[sturdy swan]

https://edge.dimden.dev/77d3b9adc8.png uhh i'm logged in but i can't edit my bot and i don't show up in creators of my bot

if i open list of my bots it appears there

[gloomy shell]

is it in a team?

[sturdy swan]

yes

[gloomy shell]

yeah thats the issue

known probelm with teams

[sturdy swan]

when will be fixed?

[zenith sorrel]

Hi how can I share my bot ?

[gloomy shell]

not sure

[sturdy swan]

also i can't put my bot on auctions because of this

[zinc ore]

Add to your list of known issues please

[gloomy shell]

its not because of the site issues

its a seperate always been an issue with teams issue

[zinc ore]

You can add your bot on https://top.gg/newbot

[zenith sorrel]

@zinc ore the request gonna take too long time or just few hours or a day ?

[zinc ore]

3 weeks right now.

[zenith sorrel]

Thanks

[sturdy swan]

i hope it'll get fixed

this seems like a pretty simple issue to fix but it's been like this for weeks or even months

[zenith sorrel]

Are top.gg accepte JavaScript bots ?

[sturdy swan]

and is really annoying

[zinc ore]

Yes, you can use whatever programming language or library you want, to make your bot.

[sturdy swan]

i'm basically cut out from my bot

i can't do anything with it

can't put on auctions

can't edit

don't show up in list

literally i'm nobody to the bot

[zenith sorrel]

How much servers I need to be accepted in top.gg

I am so sorry for too questions

[zinc ore]

The minimum is 0.

[zenith sorrel]

@zinc ore really but in the questions I need to give 3 servers id

[zinc ore]

You don't need to give any servers. That's optional.

[zenith sorrel]

@zinc ore and the github profile ?

[zinc ore]

also optional

[zenith sorrel]

It is important ?

OK thanks

[zinc ore]

Required fields have a * next to it.

[sturdy swan]

me when the person doesn't want to use brain

[zenith sorrel]

I am Arabian I speak English 80% because that I don't understand that but no problem hindsight help me 😊

[sturdy swan]

how to add screenshot to bot report

?

[zinc ore]

upload to something like imgur.com and link the image URL

[solemn badger]

hiyo im assuming the top is the total credits and the bottom is the redeemed ones, how come the redeemed credits arent in the total ?

[sturdy swan]

Who can i contact for on the line NSFW content?

[silent scroll]

<@&304313580025544704> Verxan Bot Stolen Are You Ban

[gloomy shell]

-atmods

[wild stone]

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

• Raids / Multiple members mass spamming.
• Severe disruption of Discord's ToS (NSFW content, etc)
• Anything that requires more than 2 moderators to handle.

[sturdy swan]

Slayer can i DM you?

[gloomy shell]

yes

[gloomy shell]

because some of them have expired

[sturdy swan]

Can you add me or open ur DMs

[solemn badger]

credits expire ?

[gloomy shell]

my dms are open

yes they expire after 31 days

[sturdy swan]

veraxen bot is dming me with adds

[silent scroll]

verxan ıd : 754614269294673920

[gloomy shell]

is the bot on our website?

[sturdy swan]

yes

im making report

[gloomy shell]

then use the report button on its page to report the issue

[sturdy swan]

ok will do

[gloomy shell]

open your dms

mine are open

[cyan palm]

@silent scroll sorun nedir?

Botunu mu çaldılar?

[sturdy swan]

@gloomy shell Opened

Where do I pay

[gloomy shell]

auctions issues in auctions channel

[sturdy swan]

where is that?

[gloomy shell]

#auctions-general

[zenith sorrel]

Can the developer win money from top.gg ?

I just heart that from a friend

[gloomy shell]

you can get credits for auctions

not money

[zenith sorrel]

What is the credits ?

[sturdy swan]

@gloomy shell the bot was just taken off your website

[gloomy shell]

then theres no issue

[zenith sorrel]

I can buy a ???

[sturdy swan]

DMed

[gloomy shell]

-auctions

[wild stone]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[gloomy shell]

you use credits for that ^

[zenith sorrel]

I can't understand @gloomy shell

I CAN BUY WHAT ??

[gloomy shell]

you can buy advertisements

via auctions

[zenith sorrel]

@gloomy shell I still cant understand

Buy advertisement in servers ?

[gloomy shell]

no

advertisements on the site

[zenith sorrel]

But if I post the bot he gonna be in there right ?

[gloomy shell]

yes he will be on the site already

advertisements / auctions is different

[zenith sorrel]

Do you mean like tendency ? @gloomy shell

[gloomy shell]

i dont know what you mean

what language do you speak

[jaunty basin]

ads put the bot at the top of the page

that you’re bidding on

(If you win, that is)

[zenith sorrel]

I mean top 10 or top 100 ? To see the blt in principal site @gloomy shell

[gloomy shell]

what language

do you speak

turkish?

[zenith sorrel]

@gloomy shell no I am Arabian just I want to change the word from French to English

[gloomy shell]

you speak french or arabic?

[proper estuary]

A scammer SCAMMED my I'd 😭

[jaunty basin]

what

[gloomy shell]

i can get a moderator that speaks your language to talk to you

[zenith sorrel]

What id is everywhere hhh

[sturdy swan]

hi id like to speak to the manager pls xD

[zenith sorrel]

Are he mean token ?

[proper estuary]

No

[zenith sorrel]

Ow I am so new here hhh

[proper estuary]

My real id

[cyan palm]

user ids' are public data so everyone can get it

[proper estuary]

🙄

😭

How can I get help

[zenith sorrel]

It is you meet a 🇲🇦 Moroccan guy here

[sturdy swan]

can someone assist please, my server has been unfairly reprimanded

[calm nova]

Hello, how do you add someone to your bot on top.gg?

[zenith sorrel]

@proper estuary your I can't swer here I can take your I'd do you know that ?

[gloomy shell]

contact the moderator that locked it

it will say on the page

[gloomy shell]

add them under "other owner IDs" on your bots edit page

[proper estuary]

How

[sturdy swan]

i tried, he never replied

[calm nova]

Alr thx

[proper estuary]

Ok bye

[zenith sorrel]

@proper estuary
731498996241006603

[gloomy shell]

who is it?

[sturdy swan]

@lone anvil

[gloomy shell]

dont just dm them 'hi' or anything, explain why you're dming him

im sure he will respond when he can

[zenith sorrel]

@gloomy shell if I request my bot it is the not gonna be added here ?

[gloomy shell]

we dont add bots here

[sturdy swan]

I asked, Hi why was my server locked

[zenith sorrel]

@gloomy shell where ? How gonna testing it

[gloomy shell]

we test bots in another server

then kick them when we are done

[sturdy swan]

that was 3 days ago

[gloomy shell]

message him again and provide your server id

and then be patient and wait for a response

[verbal kiln]

Sorry, just a quick question about #mod-logs. Is there any "bot approved message", just there are WAY more that are declined? Or there aren't any and they just got approved?

[zenith sorrel]

What are that bot @small lantern doing I just asking I see them end every famous server but idk what he do

[gloomy shell]

approvals only show in #logs

[zinc ore]

Approvals only go to #logs , they don't appear in #mod-logs

[gloomy shell]

not mod logs

DSl collects information for our server listing website

if you want to list your server on our site you have to have DSL

[verbal kiln]

Thank you very much! Have a nice day!

[sturdy swan]

pretty sure he's not replying, and there's nothing against TOS, just his biased view

[gloomy shell]

he isnt biased

you can be patient and wait.

[zenith sorrel]

@gloomy shell I ask so much thank you

[unkempt tinsel]

How can I use my Voting credit?

I cannot reach the panel it constantly loading

[lone anvil]

Your server seems to be actively participating in Pump and Dump schemes which are highly illegal in pretty much all countries and as a result violates Discord ToS

[radiant salmon]

What is the best website or app for making a bot that's online 24/7 and works great on mobile

[zinc ore]

You can ask in #development

[still glacier]

does top.gg's server search function not take key words from a servers description, or does it just take a bit to update?

[gloomy shell]

it takes a while to index

[still glacier]

gotcha tysm

[thorn shore]

why this bot has been reviewed 1min after posted and didn't wait any time ?

[gloomy shell]

read this #support message

[thorn delta]

lmao @thorn shore

i wish my bot get faster added i had resubmit bcuz Website was broken :(

waited 14days for nothing

[fluid oxide]

If someone gets declined wrongfully they can re-add the bot and have a re-test if you will and if the mod sees they made a mistake it can be added. That's likely the case here.

[thorn delta]

oukei

[thorn shore]

okay

[ember snow]

This user sent me a suspicious link on dm

801246848320012348

[zinc oracle]

got it, thanks

[sturdy swan]

the verification of a bot on the site, how much time does it take, more or less?

[thorn delta]

1-2weeks

or 2weeks+

read pinned messages

[sturdy swan]

thank you: 3

[keen oriole]

what determines if a bot is validated or declined?

[zinc oracle]

if it follows #rules-and-info

[zinc ore]

See #rules-and-info for what reviewers check

[real geyser]

Hello, When will my bot be approved?

[zinc oracle]

2+ weeks from submission

[real geyser]

Ok

thanks

[thorn delta]

my bot follows all rules

[zinc oracle]

👍

[sturdy swan]

Yo!

Which help cmd looks better?

[long ferry]

#general

this is top.gg support

[sturdy swan]

OH

[violet sorrel]

Fax

[spare fiber]

how can i remove a bot from a team

[sturdy swan]

client mods

[long ferry]

You can't as of now, once migrated, can't be undone unless deleting the bot

[spare fiber]

oh i am trying give the other owner access to the bot

and i dont wanna delete rn

how can i give him access to edit the bot

[long ferry]

add him to a team, then set him as admin

[spare fiber]

hes admin but can't access it

ill try removing them adding him

[limpid pumice]

hey y'all, i keep getting "Error 504" when trying to setup a webhook for Vote Tracker, any known issues with this bot?

[long ferry]

editing servers seems to have issues for some users

[limpid pumice]

oh okay

[spare fiber]

I can't add him as an admin

or edit him to make him an Admin

is there anyway i can remove the bot from A team without deleting it

[zinc ore]

Currently not possible

[spare fiber]

then what am i supposed to do

i can't give this guy admin

it just won't let me

[zinc ore]

Can you not just add them as bot owners in the bot's edit page?

[spare fiber]

Other owners of this bot
This bot is managed by a team.

Members of your bot's development team is now managed inside the team dashboard.
See your team's dashboard here.

there's no option

[calm nova]

Could we actually get a moderator/support person here to help if possible

[broken glade]

#support message

been a week

how long until we can expect roles to work?

[mint schooner]

Review time is +2 weeks

[long ferry]

Just be patient

[mint schooner]

Issues take time

[long ferry]

use webhooks if you require them right now

[mint schooner]

We are working on this

[broken glade]

something catastrophic must've happened to cause this lol

[mint schooner]

nah, we're just making site work

[broken glade]

have you asked it nicely?

[long ferry]

the team is aware of the issues. We can only suggest you the alternative of using webhooks if you really require role rewards right now.

[broken glade]

is there some documentation on how to use it?

because yeah i do need them badly haha

[long ferry]

either get a developer that can code you that or use a bot such as Vote Tracker to do it for you

https://docs.top.gg

[broken glade]

ty

[calm nova]

Could anyone help? #support message

[cyan cairn]

السلام عليكم

[halcyon shale]

uh someone just posted this and it doesn't seem right

[long ferry]

does inviting not work either?

[halcyon shale]

why is a 4.9/5 only 4 stars

[long ferry]

There's no half stars

[calm nova]

Steve was able to add me to the team but not to give me admin

I will get him brb

[long ferry]

what role does it say for you?

[halcyon shale]

shouldn't it just round up to 5 then

[calm nova]

Viewer and i need admin

[long ferry]

click the Pencil on the left, select admin, then save

[cyan cairn]

أحد عربي؟

[spare fiber]

when i click saves it resets to viewer

[long ferry]

yeah known issue then, reported it to the team yesterday

[spare fiber]

ah thank you!

ill try again tommorow will it be put in #site-status or is it to small?

[long ferry]

it will just be fixed normally and not added to #site-status

[spare fiber]

thanks

[verbal bramble]

How do I know if my bot gets added to top.gg

[long ferry]

You get a DM from @wild stone and a ping in #logs

[lusty tangle]

😎

[sturdy swan]

how long does it take to verify?

[mint schooner]

+2 weeks

[verbal bramble]

I got the dm and ping in #logs but it says pending approval, how would I know if it’s approved

[gloomy shell]

youll get another ping

[verbal bramble]

Ah ok thanks

[fluid crystal]

how do I become a bot viewer

[sturdy swan]

in karuta when i vote on top.gg it shows me an ad and then crashes so i cant vote

[mint schooner]

#announcements

[lapis patrol]

ive been looking for a new nsfw api and i cant find one. nekos.life is banned and i cant find a thing. anyone know of any?

my bot is in python btw

[zinc oracle]

#development

[signal gull]

have any of these issuses been fixed yet?

[gloomy shell]

if theyre fixed they are removed from the list

[signal gull]

👍

[fluid crystal]

I applied

[mint schooner]

Nice

[fluid crystal]

Have you reviewed bad bots?

[mint schooner]

Yes

Mostly offline bots

[devout gust]

why is the DSL bot in my server not giving my blurple Voter role reward? the bot is above other roles, and has the manage roles perm too

does it need to be admin?

[gloomy shell]

read the pins

its a known issue

[devout gust]

oh

I see

thanks

[gloomy shell]

should be fixed soon 👍

[devout gust]

hope so

[topaz turret]

what does scope do?

[fleet swan]

scope?

[twin river]

In what context?

Programming?

[topaz turret]

its at the bottom of the permissions calculator

[long ferry]

#development

[pastel flame]

#support

[thorn delta]

hi

[long ferry]

Hey, can we do anything for you?

[visual adder]

how can i fix this. it works fine on all of my other browsers but it does not work on brave, my main browser

[fluid crystal]

hi

how long does it take for my application to be verified

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[astral iris]

will I get banned if I send this?
|| ||

[long ferry]

no, though not related to support

[astral iris]

oh, ok.

[pastel wharf]

When will my bot get approved?

[real laurel]

@pastel wharf

[pastel wharf]

OK thanks

[tacit turret]

2 weeks

[coarse elk]

-upto

[fluid oxide]

goto #general if you're going to troll | This is not the server either for that type of stuff.

[long ferry]

@sharp pumice this is not the server for that. Please don't ask such things

[tawny swan]

I thought Bot Developer is for people who had bots approved?

[long ferry]

yes

[zinc ore]

It's for people whose bots were approved on top.gg, yes.

[real laurel]

you don't have an approved bot

[tawny swan]

So @pastel wharf Is approved then?

[real laurel]

yes

they have an approved bot

if they have the role

[pulsar dagger]

Where do i report a user?

Do i just dm a mod?

[zinc oracle]

yep

[pulsar dagger]

Great, are you available?

[zinc oracle]

yeah im available

[alpine turtle]

kekw

[vast cape]

In order to have the bot tested, it needs to have no permissions correct?

[real laurel]

the base bot needs to function with no permissions

but commands like ban/kick can request permissions

[vast cape]

So for my invite link, its ok to have the invite link in the field with no perms correct?

[real laurel]

yes

[vast cape]

okie

thank you

Updated! Thanks for the help

[sturdy swan]

Hey! I just added the bot to my server, and people are voting but the role reward that's supposed to be given, isn't being given. The bot has the proper permissions but it doesn't seem to work, is there anything that I am missing for it to work?

[real laurel]

[sturdy swan]

I see I see, my apologies, I just joined. Thank you.

[earnest flame]

when can my bot be reviewd?

[gloomy shell]

it takes around 2 or more weeks rn

[earnest flame]

ohhhh

ok

[mellow drift]

#development @acoustic gust

[wraith peak]

nvm

on going issue still

Is there any way to access to edit my server even though it doesn't show on my profile?

[long ferry]

You possibly won't be able to edit it either, but https://top.gg/servers/id/edit

[sturdy swan]

hi i need help with the marriage bot

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

[sturdy swan]

Oop

[daring escarp]

hi

[long ferry]

Hey can we do anything for you?

[daring escarp]

@long ferry

[long ferry]

-upto read this

[wild stone]

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[daring escarp]

What does this mean? I don't understand😏@long ferry

[long ferry]

Use a translator, read it

[daring escarp]

ok 😍

When I use a translator, it's not clear what he says.@long ferry

[zinc ore]

The simple answer : You have to wait.

2 or 3 weeks.

[daring escarp]

Well, I've sent it more than you say.

@zinc ore 😌

[zinc ore]

I don't know what that means.

You added your bot one week ago, on March 1st. You have to wait at least another week, if not more.

[daring escarp]

Now if I send you a screen, you can tell me whether the form fill out is complete or not? @zinc ore

[zinc ore]

The bot is added, you just have to wait.

[daring escarp]

My heart is sorry, and I took it @zinc ore

[sturdy swan]

why are you giving this error?

[long ferry]

Wait like 30 minutes to an hour, it should work then

[sturdy swan]

can i ask how to auto add reactions when a person send a message?

[zinc ore]

You can ask in #development

[sturdy swan]

ok thx

[shut spruce]

bruh. Even bigger companies are faster than you guys

[real laurel]

that's probably why they're bigger

[shut spruce]

My server is now not even showing on top.gg for all my staff

And teams doesn't work

;-;

[real laurel]

[shut spruce]

oof

[real laurel]

you only reported the issue 6 days ago

it hasn't been 4 months..

[quartz willow]

what's your server?

I don't see any server under your account

[zinc ore]

<#general message>

The id is 755414182760808468

[quartz willow]

the only owner of that server is 561576733497622538

[zinc ore]

May I ask, because I don't see you answering that question before... What are your permissions on that server? You said you were admin but is that just a role or do you actually have the Administrator permissions?

[shut spruce]

yes

[zinc ore]

Ah well, that was one theory.

[shut spruce]

:)

probably an issue below:

top.gg/servers/me does not update properly, showing new servers, removing old ones you no longer have permissions to, etc
vote role rewards for servers are not being given/not saving properly
test webhook button on servers does not work
users are unable to select a server when applying for auctions
there is no option to report reviews on bot or server pages

These issues should be fixed in the next few days.

its this one: top.gg/servers/me does not update properly, showing new servers, removing old ones you no longer have permissions to, etc

[zinc ore]

Those issues have not been around for long enough to have affected you.

[shut spruce]

cus my old servers are there

[shut spruce]

oh

and this: test webhook button on servers does not work

didn't work ;-;

cus i think they are fixing it, cus im pretty sure they removing somthing on that list. Its edited: #support message

[coral reef]

What?

It is still broken

Or they would’ve updated it

[long ferry]

the webhooks should work again

servers and bots works

[tepid sand]

@quartz willow i have an urgent matter that i spoke to veld about last month. im from the titans server, i provided him with all fake id's that were not in our server and were voting for us. things seemed normal this month but our page has a notification saying we were banned by you and to contact veld

[long ferry]

DM xetera, that's better

oh wait

[tepid sand]

i cant

[long ferry]

you were one from the locked servers?

[tepid sand]

yes

[long ferry]

Send an email to [e-mail]

as mentioned in the lock reason

and Veld's DMs should be open regardless

[tepid sand]

i just did and i'm friends with veld on discord, when we last talked he said wait 1 week and it should be taken care of knowing we wern't botting and i send him a dm just now along with an email.

[long ferry]

then be patient now

[tepid sand]

i was hoping to get it cleared up as soon as possible

ok

[long ferry]

Veld will most likely explain the situation and figure something out, no worries

[sturdy swan]

Hello. I just applied for verification of my bot so how much time will it as I have seen my friends bot getting verified in 2 days

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

[long ferry]

they most likely didn't get verified in 2 days

[sturdy swan]

thanks

but Verc got verified in that time

sir

oh

[zinc ore]

Doesn't matter - the queue times vary greatly

[sturdy swan]

got it

sorry sir

it took 1 week

I checked rn

no problem sir how much time you take! your work is just amazing