#support

1 messages · Page 341 of 1

zinc oracle
#

mp4s dont

odd ridge
#

yeah it doesnt exist anymore it seems bloblul

zinc oracle
#

2+ weeks, read pins

#

all badges are not working from what i understand, even mods dont have them

odd ridge
#

i mean it's stonks for people like me who canceled the subscription and still have all the perks

#

of no ads mmLol

odd ridge
#

i cancelled my subscription the other month

wintry oriole
#

I'm still paying

#

you naughty cf8

#

lol

odd ridge
#

It's not my issue

wintry oriole
#

this is true

iron condor
#

R vote role rewards fixed ?

zinc oracle
#

nope

iron condor
zinc oracle
#

when they are fixed pins will be updated

plush talon
#

yeah i mean if its allowed from top.gg TOS or something like that. Not if it is working.

queen basalt
#

whats the best resolution for a Custom Header Image?

tawny veldt
#

Bots still haven't begun to be validated

zinc oracle
#

reviews have been happening

tawny veldt
#

It's been a month and a half and I'm still waiting for confirmation

zinc oracle
#

whats the bots id?

tawny veldt
#

Are you asking the name of the bot?

zinc oracle
#

the id

#

looks something like this 136583532972605440

tawny veldt
cobalt sleet
#

Read the docs side_eyes_anim

zinc oracle
# tawny veldt 812632977360027648

youll have to resubmit your bot 😦
you submitted your bot when the site was being migrated, all bots submitted during that time did not get added.

zinc oracle
#

yeah, sorry about that.

tawny veldt
zinc oracle
#

2+ weeks

compact elbow
#

Hi

zinc oracle
#

hey, do you need any top.gg support?

compact elbow
#

how approves my bot

compact elbow
zinc oracle
#

2+ weeks, read pinned messages

worn acorn
#

Blob

ember jolt
#

do i just ask for help here?

wicked sparrow
wraith narwhal
#

is voting messing up again?? I’ve been trying to vote for the past 10 minutes but the page just refreshes around 15s into the ad

ember jolt
#

nice!
so my bot is pending approval and i added it to a team but now i cant access the bot page and edit it
i just get a 403 :/

wicked sparrow
#

Try press login and go through the login process.

wraith narwhal
ember jolt
#

i refreshed the page and it let me in but i still can edit the page :/

#

and the creator was set to another team member

wicked sparrow
#

Safari is known to have issues when using top.gg

wraith narwhal
#

... ok ty

wicked sparrow
wraith narwhal
#

hope y’all are trying to fix it thanks

wicked sparrow
#

You may need the team owner to give you higher permissions

ember jolt
#

i own the team tho XD

wicked sparrow
zinc oracle
#

teams had some issues the other day

ember jolt
wicked sparrow
#

So it’s set the ownership to a random person?

#

Or someone you are trying to invite

ember jolt
#

nah its set to pspman

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and im trying to get him in the team

wicked sparrow
#

Oh okay, possibly having some issues then not overly sure. I’m sure there will be a #site-status about it if it persists

ember jolt
#

okie dokie ill keep an eye out and wait 😄

#

ty doodes! 😄

long ferry
#

@ember jolt you invited them though, they need to accept the request from their end

ember jolt
#

ye they couldnt find it so workin that out atm

long ferry
#

Profile -> Edit Profile -> Invitations

#

Is where it should be

ember jolt
#

roger that 😄

tall cove
#

hey, the role that needs to be given when someone is voting for my server is not working - why?

wild stoneBOT
#

@tall cove

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

tall cove
#

thank you

still osprey
#

Wait someone said above that bots submitted to the site during migration won't be reviewed?

tall cove
#

there is time when it will be fixed?

sturdy swan
#

i am still waiting for approval

still osprey
sturdy swan
#

4 days

zinc oracle
eternal fractal
#

hello

#

how i can remove team from website

pallid patio
#

hi

#

my bot was offline when you tested my bot, now my bot is online can you retest it

twin river
#

You will need to re-submit it and wait for another review

twin ridge
#

hello

#

quick question. Can we advertise our server here? Or is it website only?

wicked sparrow
twin ridge
#

thank you

long ferry
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@eternal fractal you can't as of now

eternal fractal
#

ok

#

thx

willow olive
#

Hi

unkempt ravine
#

Plis aprove my bot

zinc oracle
#

you must wait in queue like everyone else. estimated time is 2+ weeks

glass gorge
#

hello, any thing new about the pinned msg here (the issues)?

twin river
#

The issues in the pinned message are still present I believe. You can always keep an eye on #site-status as it is usually announced there when an issue is fixed.

glass gorge
#

alright, I knew that but I thought a mod or someone said the approx. time for them to be resolved. Thanks

twin river
#

I don't think there's any approximations on when they will be fixed, but I might be wrong.

glass gorge
#

alright, all the best for their efforts.

cloud hill
#

is progress bar working?

cyan palm
cloud hill
#

Kk thnx

#

but from where we can check bot progress

long ferry
#

You can't as of now

mighty gull
#

when someone votes for my server they don't get the reward role, how do i fix that?

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

mighty gull
#

oki

sturdy swan
#

is this bot working is is it in beta or sum?

zinc oracle
#

what bot?

fickle bison
#

Where do I report users

long ferry
#

DM any moderator

robust knoll
#

Will updating/editing of the bot info move the bot back in like for verifying?

sturdy swan
#

No

neon kraken
#

hello, I had a question, is it possible to give a role according to the number of invitations, if so, how to do?

long ferry
#

What bot are you referring to?

sly compass
#

Hello Support team, My server is giving webhook issues ans asking it to be replaced by another webhook provided below, when I click on the the link to visit and efit my server it says 403 Forbidden.

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

sly compass
#

The votings are still getting counted and showing in the channel though.

sturdy swan
#

we gonna get pinged when the bot gets approved?

long ferry
sturdy swan
#

k

signal gull
#

I need help adding a server. I added the bot to my server but the server is not appering on my profile

long ferry
#

read pinned messages

signal gull
#

Oh its broke

stark robin
#

My bot bot approved

twin river
toxic plume
#

oh sorry about that

twin river
#

No worries ^^ This channel is meant for site/discord server related questions

neon kraken
#

Ping me plz

long ferry
#

-wrongserver then

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

slate flower
#

BOT NOT WORK

#

PLEASE FIX

long ferry
#

see message above

slate flower
#

I WANT THE MAIN DEVELOPER TO ASSIST ME

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BRING HIM

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

long ferry
#

Go to their support server

quartz willow
#

oh wait this is support oops

long ferry
slate flower
#

MY NAME IS KAREN

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WHERES THE MANAGER

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BRING HIM NOW

neon kraken
long ferry
#

Though for real now, please ask in the support server for that bot @slate flower

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This is the wrong server

slate flower
#

yea i got that when i joined

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just wanted to have fun

#

cya

bright eagle
#

Hello, looking for bot which sends custom message to specified channel when someone joins specified voice channel.

ebon rock
#

How much time should i wait for my bot will aprode?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

ebon rock
#

Hoo thx

lime elk
#

Hello my bot will be checked when?

sturdy swan
#

read pins

long ferry
#

read the message above

sturdy swan
#

hello

#

can anyone tell me why?

long ferry
#

known issue

#

team is aware

novel inlet
#

Hi! I have a query regarding Giveaway Boat! I am trying to edit who can host giveaways as it currently only lets certain people host and I would like to edit this! Is anyone able to help?

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

novel inlet
#

Oh my sorry! This is the link I was taken to from the website. Thanks for advising!

civic palm
#

Who do you take to about buying votes

glass stream
#

Is it against the rules to ask if someone can build a smol bot if you cant

zinc oracle
#

this is not the server to hire developers

glass stream
#

Right sorry

tawny veldt
#

how long does it take to get my bot averaged approved

zinc oracle
#

2+ weeks

tribal vigil
#

Hi guys, modifying the bot submission put's it at the back of the queue or stays in the same place for approval?

#

Made some grammar changes and wondering if that would affect the queue position

midnight forge
civic palm
#

where can you buy voting credits?

tribal vigil
#

Can you do that?

jaunty marsh
#

You can't

#

Go to your bots vote page: top.gg/bot/<bot id>/votes and you can claim voting credits there

tribal vigil
jaunty marsh
#

You can't buy them

#

You can only claim them

#

That's what I meant

sturdy swan
#

The advertise webpage still doesn't work, I reported this issue yesterday, is the team aware?

jaunty marsh
#

They are.

sick raven
#

Merhaba ben botumun onaylandığını nasıl anlayacam?

jaunty marsh
sturdy swan
#

Is there anything that I can do to get access to bids?

jaunty marsh
sturdy swan
#

Alright, thanks for the answer Haroon 🙂

jaunty marsh
#

Sorry for bad translation, I use Google :/

sick raven
jaunty marsh
#

Oh

#

@wild stone should DM you with a note saying so

sick raven
sturdy swan
#

Merhaba oy ve yorum yapamıyoruz maalesef nedeni nedir

odd heath
#

When will he approved my bot?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

lunar depot
#

Hi, I recently tried to change the preview of my bot page. The problem is that when I saved the new code, the page wasn't completely displayed as it should have been when I looked at the preview, the whole page was displayed correctly.

long ferry
sturdy swan
#

Hello we can not vote and comment unfortunately what is the reason

long ferry
#

You voted through multiple accounts

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more than 3 to be exact

sturdy swan
#

No, everyone was voting and commenting

long ferry
#

not the users

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yourself

#

you voted with multiple accounts

unkempt tinsel
#

Literally everyone has this issue

#

that's the problem

zinc oracle
#

are you all using the same internet?

unkempt tinsel
#

nope

#

Some of the server members reported this to us

#

they all have the same issue

#

nobody can vote right now

zinc oracle
#

voting seems to work for me

unkempt tinsel
#

well that's strange let me test it

long ferry
#

may i get the Server ID?

unkempt tinsel
#

751507503816376421

long ferry
#

was able to vote without any issues

zinc oracle
#

most likely your users are using a VPN, or are all on the same network farming votes.

real laurel
#

or worst case, actually all the same person

unkempt tinsel
#

Well thanks for the help anyways I'm gona check it with different peoples ^^

#

It might sound strange to you guys but nobody in our server neither can vote or comment right now
Can it be about servers or smt? I don't think someone is trolling us with 7 different accounts since we know these guys from our server.

real laurel
#

Hope just voted for your server and said it worked fine

zinc oracle
#

i also did

real laurel
#

inb4 getting free votes

unkempt tinsel
civic palm
#

Oh how do you get awared these credits?

unkempt tinsel
#

Well I'm gone tell everyone to try in 12 hours? maybe that would fix it

zinc oracle
#

you must get access before you can use them

long ferry
#

voting with ads doesn't seem to be working at all

zinc oracle
#

they work for me? 👀

civic palm
#

oo ok

#

thanks!!!

barren sentinel
#

hi i have proplem

long ferry
#

-verification

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oh welp

civic palm
#

hmm

long ferry
#

-verifybot

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

barren sentinel
#

bot not for me

civic palm
#

Ya so i tried to request action acess

#

but it won't even load the page

long ferry
civic palm
#

Oh ok

barren sentinel
#

@long ferry proplem for me or for bot?

long ferry
#

for the bot

barren sentinel
#

ok

long ferry
unkempt tinsel
#

Ok thank you for the help! ^^

cyan kelp
#

How do I get my bot out of a team?

haughty jolt
#

hi

#

Is it enough ?

#

html + css

tepid plank
#
<html>
  <body
        HTML
  </body>

  <style>
        CSS
  </style>

</html> 
haughty jolt
civic furnace
#

Hello

#

how my friend can be unbanned here he cant use the site

humble eagle
#

tell your friend to appeal at appeals@top.gg

tepid plank
civic furnace
humble eagle
#

reason?

civic furnace
#

yes

humble eagle
#

Can i get your friend's user ID

civic furnace
#

391171779281813505

#

here

humble eagle
haughty jolt
#

@humble eagle ne diyo tam anlamadım style benim üstte altamı koymam lazm

#

aynı şey değilmi

civic furnace
humble eagle
#

sadece cssi değişiceksen style tagını kullan diyor

humble eagle
haughty jolt
#

he anladım

civic furnace
#

okie is there any template form he can send for the email?

zinc oracle
#

nope.

civic furnace
#

so he just have to apologize

signal nexus
#

How do I get my bot out of a team?

near epoch
signal nexus
#

I'm talking about taking a team on top.gg, not on the portal

zinc oracle
#

I dont think you can currently.

modern briar
#

any eta when votes will be fixed? or i just need to wait?

zinc oracle
#

just have to wait

devout mulch
#

Hello

#

Is it possible to give role when user reach a certain level of invites ?

#

Wich bot @hexed axle

#

ok ty

sturdy swan
#

x!hel

zinc oracle
viral shard
#
[Link text](http://example.com)

btw how to make this work?

sturdy swan
#

Can I change the ownership of my bot on top.gg to a different discord account?

viral shard
limpid fractal
sturdy swan
#

but my votes and reviews will be gone if I do that

limpid fractal
#

well theres no other way

sturdy swan
sturdy swan
modern briar
#

imagine pinging veld smh

#

you need to fill your long description

grand ravine
knotty lark
#

Read it...

sturdy swan
#

What

#

I am arabic

#

I not english

knotty lark
#

Or something

sturdy swan
#

Wallah

knotty lark
#

@modern briar dang it i was solo close

sturdy swan
#

Ok

#

Is hack

#

You hacker

knotty lark
grand ravine
#

that's getting offtopic

tough flume
#

Ман фоҳиша нестам

sturdy swan
#

@knotty lark hahaha i am hacker

zinc oracle
zinc oracle
sturdy swan
#

ليه يسطا

#

Please

zinc oracle
#

your detailed description needs to be 300 characters long

يجب أن يكون وصفك التفصيلي 300 حرفًا

#

آسف إذا كانت هذه ترجمة سيئة

sturdy swan
#

ليست سيئة لأني أنا من المغرب

#

Can you guys/ladies check if I submitted my request for auction access properly please?

real laurel
#

Applications for auctions take a while for a response

long ferry
#

We can't, you will just have to be patient

sturdy swan
#

It’s been a long time since I sent it and I put in a request for way more than these bids im seeing in the server for the same tag

#

It’s bull market guys and I need members smh

long ferry
#

Just be patient

sturdy swan
#

Ok. Thanks anyway...

long ferry
#

You were in auctions already though, were you removed?

sturdy swan
#

I never knew I was in it

long ferry
#

Twice actually, you never joined when you applied for it

#

And see if you have access

sturdy swan
#

by the way, if I applied to auctions during the outage am I still in the auction apps, haven’t gotten a dm from Luca so that’s why I’m asking

long ferry
long ferry
#

Oh wait i forgot advertise is down lul

sturdy swan
#

Yea it’s down

long ferry
#

Reload and see if it says open auctions for you

sturdy swan
#

Ok

versed wraith
#

I still can't report reviews for my server and its been several days

twin river
versed wraith
#

alright

worn gyro
#

Call me uneducated, but what is #bids for lol

real laurel
#

bidding for top spots on top.gg

#

e.g.

long ferry
#

-auctions pretty much

wild stoneBOT
sturdy swan
#

When I search for my server it doesn't show up and hasn't for the past few days. I have already cleared my cache a couple times. This first happened after I kicked DSL and added it back to my server. It still shows up under one of the tags I have it set under though

sturdy swan
#

Multi Hangout

long ferry
#

Or better yet, ID

sturdy swan
long ferry
#

Make an edit on your server page (like adding a word on your description) then press submit

sturdy swan
#

Gives me a 403

ionic sigil
#

Is bot submission still down?

long ferry
#

@ionic sigil no, they should work now

sturdy swan
#

I am

#

When I click login it takes me back to my servers/me page

long ferry
#

@sturdy swan then related to pinned messages

sturdy swan
#

Alright

ionic sigil
long ferry
#

Resubmit it, yes

ionic sigil
#

Ok

halcyon shale
#

any update on this?

real laurel
#

what is this for? @trail heart

#

woop, wrong person

#

@halcyon shale

halcyon shale
#

dblpy

real laurel
#

since it's maintained by him

halcyon shale
#

what's their user id?

real laurel
#

@arctic whale

halcyon shale
#

ty

shell pike
#

hey

#

how long does it usually take to get the results to my application?

zinc oracle
#

application for what?

shell pike
#

for my discord bot

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

zinc oracle
#

2+ weeks, read pins

shell pike
#

really?

#

and i could easily get declined because my bots offline>?

real laurel
#

yes

shell pike
#

idek how to keep my bot online when i am not online

real laurel
#

host it

shell pike
#

wym

zinc oracle
shell pike
#

no one is responding

real laurel
#

it takes some time

#

in the meanwhile, google it

shell pike
#

yeah i couldn't find anything useful

halcyon shale
#

you waited a SOLID 2 minutes

#

before coming back and saying "no one is responding" lmao

real laurel
#

@shell pike are you sure?

#

you couldn't find anything useful or you couldn't be bothered to try?

fluid burrow
#

@shell pike do,was, raspberry pi

mild stratus
#

Hi, how can I temporarily set my top.gg page to private while I fix some issues?

long ferry
#

You can't

#

you can only set your bot to private so users can't invite it

random trench
#

Your bot is waiting for approval!
Your bot is currently being reviewed. When your bot is accepted or declined you will receive a DM from Luca in our Discord server.
Please check the pins of the #support channel to learn when your bot will be approved. when approval

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

ember jolt
long ferry
#

You need to set their group to Admin if you wish for them to be able to edit things

short ether
long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

long ferry
#

I assume you are the owner of that team right?

ember jolt
#

i tried inviting as admin and updating the group to admin and nothing happens

long ferry
#

have you pressed the save icon afterwards?

ember jolt
#

yes

long ferry
#

oh wait i see

ember jolt
#

i didnt get a chance to check for network errors tho cuz i removed them and tried to add back as a admin

#

also the moderator group if u select it it goes to admin

sturdy swan
#

-pins

real laurel
#

sorry only mods get to use that

iron steppe
real laurel
#

yes

iron steppe
real laurel
#

not atm

iron steppe
#

oh okay

sturdy swan
#

hehe

real laurel
#

@sturdy swan don't advertise please

sturdy swan
#

ok

#

Sorry

#

but why do i need to join this dc server for bot approval?

tacit cloud
#

can we test the bot here?

real laurel
#

you cannot test your bot here

#

nor do we add approved bots here anymore

cedar flower
#

My bot got declined how can re-submit it

real laurel
#

same way you submitted the first time

cedar flower
#

Man it wasn't working cause we were making changes 😬

#

Man dang it

solar meteor
cedar flower
#

Need to wait 3 weeks again

#

Is there a way they could recheck it
Instead of resubmitting the whole form?
The bot is up constantly now!

real laurel
#

need to resubmit and wait queue again

#

if it's constantly up, then there should be no issue

#

unless your bot breaks another one of the submission guidelines #rules-and-info

cedar flower
#

Sure thx. so u means since it's currently up i shouldn't be waiting long like before?

hard charm
#

how do i trade

real laurel
#

@cedar flower right now wait time for queue is approx. 2 weeks

#

that's the estimate that we can give

#

from submission to reviewal

#

give or take a couple days

cedar flower
#

Oh

#

Sure

real laurel
cedar flower
#

Thanks a lot guys

hard charm
#

on save the world

real laurel
#

i think you're at the wrong place for that

hard charm
#

oh lol

real laurel
#

yep

sturdy swan
#

hey hey!! 1 question does the Official Top.gg Javascript library post your shards and servers? or only shards

real laurel
#

nude, borderline nude (ecchi), etc.

zinc oracle
#

pretty simple way of checking. would you have it as a wallpaper at work, and be okay with a boss you dont know seeing it?

cedar flower
#

umm someone.

I had to resubmit my bot. And when am done with tht shows some other bot which i even dont know abt it is registered. My bots name is Tones. It says the Bot zinC is registered.

#

I have put the auth correct t0

zinc oracle
#

whats the bot id?

cedar flower
#

810844340565311488

#

but this is registered 818074450607865856

zinc oracle
#

try signing out and back in

cedar flower
#

sure

#

ee

delicate parrot
wide spade
zinc oracle
# cedar flower

and when you submit your bot it doesnt work? saying zinc is already submitted/

cedar flower
zinc oracle
#

so the problem is that you cannot submit 810844340565311488 because 818074450607865856? 👀

cedar flower
#

yup

#

But when u invite the bot from top.gg i guess it will take the auth to my original bot

long ferry
#

Remove the one that is currently in queue

#

And try it again

cedar flower
#

umm ok

#

sure

long ferry
#

Make sure you're submitting the correct ID

sturdy swan
#

@zinc oracle what is the requirements to approve bot in top.gg

sturdy swan
cedar flower
#

Done it worked

#

@long ferry

#

Thx man

sturdy swan
#

@cedar flower bro you also a developer

cedar flower
#

Yeah mate. Verified to 😄

zinc oracle
cedar flower
#

hmh

#

Is there a bot dev role?

silk crown
#

yes

cedar flower
#

I am a bot developer

silk crown
#

And you get it

cedar flower
#

aa i see fine thx

sturdy swan
#

Is prank hack command like dank memer pls hack not allowed, cuz my bot declined for that :(

zinc oracle
#

it can be allowed, it isnt allowed if it gets ratelimited.

sturdy swan
zinc oracle
#

dm the reviewer that declined your bot if you want to dispute it. @wild zenith is the reviewer

sturdy swan
#

Ok

#

It told some derpy#undefined

zinc oracle
sturdy swan
#

Ohk :)

#

can you check how much % your bot is till it gets applied for example 50% close to getting applied

zinc oracle
#

that feature has been disabled

sturdy swan
#

k thx

still iron
#

Why my bot profile doesn't appear

zinc oracle
#

scroll down a bit and click "refresh data"

still iron
#

Wait

#

Ah nice thanks

ember zenith
zinc oracle
#

to the google search he took a screenshot of?

pulsar lantern
#

Why does it says "integration requires code grant" whenever i invite my bot?

zinc oracle
hardy jackal
#

Do staff have to verify new pfp's or something because mine isn't updating.....

#

For my bot^

zinc oracle
#

on your bot page click "refresh data"

hardy jackal
#

Oh ok ty

fathom fable
#

I have change my bot prefix to d= but when i submit before i type = in the prefix column. Do i need to submit again?

midnight forge
#

https://top.gg/bot/yourBotId/edit

fathom fable
midnight forge
#

Yes, I just noticed that. You need to completely re-submit your bot. When you submitted your bot it was during the site issues which is why it hasn't gone through.

fathom fable
#

OK i will re-submit now

midnight forge
#

👍

sturdy swan
#

I need help. The bot doesn't give the role I assigned as a reward for voting

wraith peak
#

my server doesn't show up on top.gg even though the bot has been in my server for months

#

only just recently started experiencing this issue

somber blaze
#

What is the full list of commands for @wild stone ?

#

So I can see what i can and cant do

somber blaze
#

I just found it thanks though

quiet fractal
#

What channel #bids ?(I am Russian.I don’t know english)

arctic whale
#

Это ставки на top.gg аукционе

quiet fractal
arctic whale
short barn
#

I couldn't edit my bot, is it still in queue or something wrong?

arctic whale
#

If you submitted during site issues, you'll have to re-submit it

short barn
#

so it's fine to resubmitted now?

arctic whale
#

Yup

sturdy swan
#

idk wtf happening with my bot or top.gg?

#

its 4 days

delicate parrot
#

What happened? The edit buttons disappeared after I transferred to a Team I own

sturdy swan
#

how long is the current queue time?

fiery spruce
#

hi any idea how to stop spambots from joining my server? i have MEE6 bot added, but still these spammbotts joined

delicate parrot
fiery spruce
#

ty, can i add this while MEE6 is added also?

delicate parrot
#

idk

radiant field
#

hello my friend has been banned for "dm ad" on top.gg how long will it take to ban

#

<@&304313580025544704>

lone anvil
wild stoneBOT
#

@radiant field

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
radiant field
#

ok

pine ridge
#

Bot isn’t working for me ;-;

soft folio
#

An error has occurred while validating your input:
Forced themes are only enabled for creators who use custom CSS in their detailed description.

#

Help

arctic whale
pine ridge
arctic whale
#

Which browser have you tried?

soft folio
#

Chrome

#

I'm on the phone

#

@arctic whale

arctic whale
#

Your issue isn't related to a browser

pine ridge
#

The one it takes me too from discord and I tried it on safari

arctic whale
#

"from Discord"?

pine ridge
#

When I click the link

soft folio
#

What is my problem?

pine ridge
#

Like that

soft folio
#

Do I put <style> at the end?

#

@arctic whale

arctic whale
#

Do you want to force a dark/light theme on users?

sturdy swan
#

Hello, if I add an epileptic emoji to my bot after my bot is approved, will my bot be removed?

earnest wren
#

do you see my boat

arctic whale
#

You will be told to remove it and given 5-7 business days

#

If you don't remove it by that time, your bot will be deleted

earnest wren
#

Bidet I write Turkish and English

arctic whale
#

It hasn't been approved

#

... or reviewed

earnest wren
#

I had a bead boat

real laurel
#

you submitted your bot 2 days ago

#

please be patient

real laurel
#

we'd consider that to be, yes

arctic whale
#

That can be considered-

sturdy swan
#

So wouldn't it be a problem

arctic whale
#

It would

real laurel
#

it would...

sturdy swan
#

okay thanks

normal fable
#

türk var mı??

radiant field
#

ben

#

xD

thorny halo
#

Hi, the site was in maintenance and the boots weren't being looked at. Is it being looked at now?

real laurel
#

yes

thorny halo
sturdy swan
#

Hey i don't know if its broken for me or for everyone but it isn't possible to vote because when you click vote it redirects you to this page

radiant field
sturdy swan
#

?

cold berry
#

Is that a bot you own or someone else’s

sturdy swan
cold berry
#

Oh, I see

sturdy swan
#

what do i do about this?

sturdy swan
real laurel
#

clearly not lol

#

idk if this'll help but maybe try logging out of top.gg and logging back in?

sturdy swan
#

i'll try

#

nope still shows the same thing

long ferry
#

@sturdy swan with what server is this happening?

sturdy swan
#

Chill Heaven

long ferry
#

ID?

sturdy swan
#

701459880992702615

long ferry
#

Your server is locked, thats why

#

Check the reason on your server page

sturdy swan
#

its not mine its owned by someone else but im just trying to vote on it

long ferry
#

Yeah you won't be able ot vote for it as it was locked. The owner needs to fix the issue on their own

sturdy swan
#

alright then

sturdy swan
#

do i need to reach 100 votes in 1 month to get my reward or i just need to get a total of 100 votes?

sage igloo
#

So each month you need to hit 100 to get $15

sturdy swan
cinder lance
#

Hi

#

I can't able to vote on Poketow bot since yesterday

#

Anyone can help me

sturdy swan
#

Wait 12 hours

cinder lance
#

Why?

sturdy swan
#

Because that's the cooldown for voting

cinder lance
#

My Vote timer is finish I can vote now but it's getting stuck and can't let me vote

sturdy swan
#

What doesn't work

#

Button vote doesn't show or what?

cinder lance
#

Even after seeing advertisement it doesn't show me vote button and screen stucks

sturdy swan
#

Click on play

cinder lance
#

When I try again same things show again

sturdy swan
#

They fucked the ad thingy anyways

#

Sometimes doesn't work for me neither

cinder lance
#

I did after add finishes it takes me back and then have to start over Again everything

#

Trying since yesterday 😶

sturdy swan
#

It doesn't take you back if you don't click "Back to ..."

cinder lance
#

I did but nothing happens

sturdy swan
#

Watch the ad wait and eventually click randomly on the page at some locations

cinder lance
#

OK I'll try

sturdy swan
#

Works for me when the vote button doesn't show

cinder lance
#

Who can help me with it? If it doesn't work

sturdy swan
#

They fucked the ad thing anyways so yea

cinder lance
sturdy swan
#

Get in touch with one moderator

#

If still doesn't work

cinder lance
#

Okay thnks...

pliant cedar
#

the approval still paused?

tribal vigil
#

I hope not Thonk

pliant cedar
#

i waiting for a long time for get approved, Lol

long ferry
#

Read pinned messages

#

They're not paused anymore

vivid oar
#

hi when my bot will be approved

long ferry
long ferry
wild stoneBOT
#

@vivid oar

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
twin river
#

You can try using a different web browser and see if that works

sturdy swan
#

how long do i have to wait till i get my auction permit its been 2 weeks

pliant cedar
#

my bot was added on top.gg for a few week, or 1 month ++, but the process still on 0% why?

real laurel
#

process bar doesn't exist right now afaik due to the migration

pliant cedar
#

oh

#

alright

magic anchor
#

I submitted my bot today, how long will it take to complete the review process?

real laurel
magic anchor
pliant cedar
#

hm

mint schooner
#

It's +2 weeks

pliant cedar
#

or more...

mint schooner
#

yeah, that's why i Said +2

#

And Not 2

pliant cedar
#

yep

sick gorge
#

how can i delete a review I made for a bot?

sturdy swan
knotty topaz
#

Is there a command list for the killa bot?

real laurel
#

please ask in the killa bot support server

sturdy swan
#

A person hacked my server

#

How can I complain

real laurel
#

please don't ghost ping me

#

and contact discord support

sturdy swan
subtle tree
#

Hello, how do I get the access token for the API?

sturdy swan
#

i've been waiting like 2 weeks for the bot to be approved.

#

5 days*

mint schooner
#

Review time is +2 weeks

sturdy swan
#

so whats w these people trying to buy discord accounts because we have "early supporter" badge

sturdy swan
real laurel
#

5 is nowhere near 14

hybrid folio
#

Hi. I have a problem. Players who voted for my server did not receive any roles. Bot can give a role.

wild stoneBOT
#

@hybrid folio

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

valid flower
#

when will my bot get approved

gusty saddle
long ferry
wild stoneBOT
#

@valid flower

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

long ferry
gusty saddle
#

I cannot vote for my bot but for my server i can

#

Microsoft edge

sturdy swan
#

weird

long ferry
#

Try a different browser

#

Logout and login

gusty saddle
#

im gonna try on mobile

long ferry
#

May i get the bot ID you're trying to vote for

gusty saddle
#

i send it here or on dms?

#

btw same thing happens on mobile

slow sparrow
#

can i ask?, after i added the bot in my server then clicked my profile in top.gg why there is no any server

thick thicket
#

sa

#

s

#

as

#

a

#

sa

#

sa

#

sa

#

a

#

sa

#

a

limpid fractal
#

@long ferry

gusty saddle
#

@thick thicket cya!

thick thicket
#

as

#

a

#

a

#

sa

slow sparrow
#

stop spam bruh

limpid fractal
#

hope offline

#

@real laurel

#

hope online

gusty saddle
#

you said you added your bot to your server so you will be able to see your bot not the server

long ferry
gusty saddle
#
  • you need to submit your server and bot to the website to see them there
long ferry
#

Bot ID?

gusty saddle
#

792698780524740639

slow sparrow
gusty saddle
hallow ravine
#

@slow sparrow servercount?

long ferry
gusty saddle
#

btw is it against topgg to add another botlist as a website of the bot?

long ferry
#

Yes

zealous heath
#

How long does it take to check the bot?

gusty saddle
ashen beacon
#

How to add my bot

#

Botumu nasıl ekletebilirim

#

@limpid shadow

limpid fractal
#

dont ping team members

storm falcon
#

How long is a bot approval?

summer carbon
#

2 weeks or more

storm falcon
#

RIP

summer carbon
#

Reviewers have their own lives and they already do their best to review bots as fast as possible.

#

Just be patience :3

gusty saddle
#

So what about the erro I get from voting my bot?

real laurel
#

which error?

sturdy swan
#

is there enyway of getting a roulette bot with a /give points for only owners?

real laurel
minor cairn
#

Is it normal that I can't edit my bot?

royal obsidian
#

Pls accept me bot

real laurel
#

well we can't guarantee acceptance

#

but we'll get to your bot in about 2+ weeks from submission

royal obsidian
#

Thanks Easy Come

whole jackal
undone quest
#

Guy's

real laurel
#

nah, you can still edit your bot even if it's not approved

undone quest
#

I want to transfer the 15$ in paypal or my bank , how can i do that?

long ferry
#

That issue they're facing is known and being investigated

whole jackal
real laurel
long ferry
#

You can only use it in auctions

real laurel
#

^^

undone quest
#

How?

#

Advertising?

real laurel
#

yeah

#

bidding on tag

#

whether it be for servers or bots

undone quest
#

When i try to verify my phone it isn't work

rose panther
#

how much time does it take for bot to get approved 😅

undone quest
#

1 week

#

Actually 8 days

real laurel
#

2+ weeks rn

#

that's the estimate

whole jackal
#

Might be more, they got behind because of recent site issues

minor cairn
minor cairn
#

ok

sturdy swan
#

Hi when will my bots get approved

#

i listed 3 bots

twilit fox
#

2+ weeks

#

see pins

delicate parrot
sturdy swan
#

When Finally Aproved my bot

summer carbon
#

2 weeks atleast could be more

sturdy swan
#

been almost a week since i put my 3 bots that need to be approved

summer carbon
#

Bots are reviewed manually

#

Reviewers have their own lives and they already do their best to review bots as fast as possible.

#

Just be patience 🙂

gusty saddle
sturdy swan
#

I'm hoping my bot to get approved sooner (it's been 2 weeks, ima just wait and be patient) ;-;

sleek bane
#

A user left a low-rated review under my bot saying he/she can't get in contact with me even though i have a valid support server invite link on the bot page and I am open to friend requests. I can't get in contact with this user either. Is it a reasonable to report this review?

languid finch
#

how do you get this badge?

gusty saddle
#

developer badge?

sturdy swan
#

What badge

languid finch
summer carbon
#

Get your bot aprroved

gusty saddle
#

it's removed by discord

#

you cna not get it anymore...

#

kinda sad..

sleek bane
#

very sad indeed

sturdy swan
#

Wait really?

gusty saddle
#

I really wanted to be verified to get it..

sturdy swan
#

Oh well that's a big sad moment

gusty saddle
#

"As many of you are aware, there have been recent announcements regarding the verified bot developer badge and its recent change. The change outlines how the "Verified Bot Developer" badge is being changed to "Early Verified Developer", and will NOT be given to those who verify their bots in the future."

languid finch
#

Are there any other badges?

twin river
#

You had to get your bot approved before Oct 7, 2020 I believe

sleek bane
#

Bug hunter

gusty saddle
#

I think 8 October :)

sleek bane
#

But it's hard to get it

twin river
#

There are no badges for getting bots approved anymore, no

#

verified*

gusty saddle
#

the only other badges you cna get are from discord..

#

like bug hunter and stuff

#

but I don't know how to get then

sturdy swan
#

Oh well.. but anyway I'm still waiting for my bot to get approved by top. gg

real laurel
#

Attainable badges (now):
HypeSquad houses
Bug hunter (green + gold)
Partner
Booster badge

#

and Staff, if you get a job at discord

#

duh.

sleek bane
#

And Nitro booster role Pepega

gusty saddle
#

all the badges ^^

languid finch
#

Thank

sturdy swan
#

The most easiest is to get hypesquad houses badge

gusty saddle
#

imagine somebody gets this

#

...

sturdy swan
#

Wow

real laurel
#

anyways we're getting off topic here

sturdy swan
#

Ye kinda

sleek bane
#

do reported reviews take a long time to get reviewed?

gusty saddle
#

So am I the only one that get the error for voting my bot??

sleek bane
#

less than a week i hope?

real laurel
#

erm can't personally give an estimate

sleek bane
gusty saddle
#

but the problem is the queue

languid finch
real laurel
#

remember everyone up to CMs are voluntary and non-salaried positions

unkempt ravine
#

Hi

#

...

sturdy swan
gusty saddle
unkempt ravine
#

#

real laurel
#

@unkempt ravine do you need help?

unkempt ravine
#

I said hi...

real laurel
#

if not, please stop posting random things in #support

summer carbon
unkempt ravine
#

Oh

real laurel
unkempt ravine
#

HOLY IM SUPPORT

real laurel
#

lol

languid finch
unkempt ravine
#

I thought I was in general

sturdy swan
real laurel
#

yes, that's why we put the + sign there

#

because that's an estimate

sturdy swan
#

K

summer carbon
#

Thats why I said Or more

summer carbon
sturdy swan
#

Ye

gusty saddle
#

oyypoo wrong

languid finch
gusty saddle
sturdy swan
#

Hm

gusty saddle
#

what about this? ^^^

summer carbon
#

Have your tried different browsers?

gusty saddle
#

yep

#

different devices too

sturdy swan
#

why would you hide the bot name but not the bot id INSERT FAST ROTATING THINKING EMOJI HERE

#

And not hide the "Back to LuckyBot"

sour sigil
#

Hello can u help me?

real laurel
#

@sturdy swan let's not start that here smh

#

@sour sigil what do you need help with?

sturdy swan
sour sigil
real laurel
#

could you give me the other acc's UID

#

the one that got banned

sour sigil
#

Ok

#

590980716356042754

#

Named ftf sanfi with some decoration

cyan palm
#

@sturdy swan please don't use emojis that can cause epileptic seizures

real laurel
sour sigil
#

ok How much does it take to complete?

plush marlin
#

I saw a bot on top.gg that gave away coins in a game when you vote for them (which is not allowed by the game) is that allowed or not

cyan palm
#

not that one, I meant shrug emoji

sturdy swan
#

ah

#

there

cyan palm
#

thank you

gusty saddle
#

Odin?

#

Why do I get an error when I'm trying to vote for my bot?

icy atlas
#

can i get access to auctions?

twin river
late meadow
#

my bot?

summer carbon
long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

late meadow
#

They say please wait

summer carbon
#

Cus it takes 2 weeks or more for it to be verified

late meadow
#

Ok thanks

daring pivot
#

Can anyine help me out?

charred jacinth
#

They do them quite quickly because in real life because there are a lot of people who are waiting

long ferry
#

Known issue, wait for an hour or so and it should work

daring pivot
#

It's showing till the morning

#

It's evening now

charred jacinth
#

Are there French people here?

zinc ore
#

oui

daring pivot
#

Don't know, but it's not me

charred jacinth
#

mdrr

daring pivot
#

Please any other way?

zinc ore
daring pivot
#

Yes

summer carbon
#

Empty browser cookies/data

zinc ore
#

And maybe try doing a logoff/login

daring pivot
#

Although you can se my profile pic there too

summer carbon
#

Or try even a different browser

daring pivot
daring pivot
jade vault
#

-upto

#

my bot??

summer carbon
#

What wrong with your bot

long ferry
#

@jade vault read the upto message

daring pivot
#

@summer carbon thanks man, the cookies way had worked out

sturdy swan
#

Im dutch and i dont mean it

#

the bot is defect?

summer carbon
long ferry
#

what game are you referring to?

#

We don't have any policy against what users get rewarded from voting, unless it is something illegal of course

plush marlin
sacred venture
#

sorry is this issue still active ^ (not pinged) ive been having this issues for 2 weeks, today it finally let me edit it successfully but eventually gave me the 504 error once again

long ferry
#

Just be patient, it is still present

sturdy swan
#

he is in this server btw

long ferry
#

One moment

sturdy swan
#

sure

foggy bridge
#

So I submitted my bot for approval

#

I must wait 2 weeks now?

summer carbon
#

Yes

long ferry
#

-upto