#support

1 messages · Page 338 of 1

delicate basin
#

Because they don't like unnecessary connections

#

It doesn't matter what your bot is, as long as it's not approved, only you can see it in your profile

summer carbon
#

You can check your bot if you go to your account page on top.gg there it will say that it is awaiting verificaiton

sturdy swan
#

Oh

#

Tnx bros

#

This is top.gg said in my bot:
KING_MEME30's Bots
KING_MEME30's bots that are currently listed on DBL

echo sinew
#

hi i can set up my server, i log in to my profile and the server its not there

summer carbon
#

Bots that are currently on top.gg

#

That you posted but they need to be verivied first before other can see it

twin river
echo sinew
#

but it was fixed early today

sturdy swan
#

how do i change n/a to its shows real number of servers

echo sinew
#

i guess its okey, did it broke again ?

twin river
delicate basin
sturdy swan
#

oh, okay

sturdy swan
twin river
sturdy swan
#

Oh ok

#

yes, about bot

#

i found solution , thanks anyways

barren marsh
#

i will get a dm when the bot is getting tested?

summer carbon
barren marsh
#

i won't get when it is like in the process of testing ?

summer carbon
#

Think not.

twin river
#

No, you'll be notified when it's been approved or denied

barren marsh
#

i want to make some updates and i don't want to turn off the bot if it's getting tested

lunar minnow
#

hey

#

i want to know till what time will my bot will get verified

summer carbon
twin river
summer carbon
#

its atleast 2 weeks or more.

lunar minnow
summer carbon
dawn charm
#

So my help command responds with an embed, so is it oke the respond with this message, dont want to violate the "point of entry" requirement

signal herald
#

Hi so I am having problems with adding my bot and it says it detected possible spam in the detailed description and I don't know what to put there.

twin river
dawn charm
#

no he doesnt need it

summer carbon
#

Then you just need the permission Embed links

signal herald
#

I hate to pry but can I have some help?

twin river
#

What do you currently have as your description?

signal herald
#

My commands

twin river
#

Could you show a screenshot of just your description?

sturdy swan
signal herald
#

Ok

sturdy swan
#

ok

shut spruce
#

i still can't edit my server D: well will this be fixed :o

signal herald
glossy ferry
#

hi, anyone here?

summer carbon
#

Yes

glossy ferry
#

any mod?

white orbit
#

Can somebody help

#

any mod

twin river
signal herald
#

Oh wait I got it thanks for the help

twin river
#

Oh, alright cool

twin river
glossy ferry
#

@twin river hi, i have problem in my server. the bot isnt giving anyone role for voting

white orbit
twin river
twin river
white orbit
#

nah everytime i wanted to add bot it get me a 404 error

twin river
white orbit
#

here

summer carbon
#

Are you logged in?

white orbit
#

yep

signal herald
#

I had the same problem at one point

white orbit
#

it happens everytime i want to add bot

signal herald
#

Did you make sure everything that needs to be filled in is filled in?

sturdy swan
#

what can I do here in this server?

summer carbon
wraith peak
#

My server is no longer showing up on my server list, search list, and I can't edit the server's page anymore

summer carbon
mint schooner
#

Yes we are, and yes. Please Check pins

wraith peak
summer carbon
#

That I dont know.

#

Only thing I know is that they did a migration. And there came some issues with it.

supple dirge
#

hey I added dsl bot but its not showing on my profile what should I do
can anyone tell me

#

@rustic needle

rustic needle
#

please wait patiently for a response from a moderator or support person, am very busy

#

it's likely there's a bug, try logging out and logging back in or waiting a bit

twin river
sturdy swan
#

what is needed to bot be at first place(if u dont calculate bought advertise) on new trending bots .

#

guilds count?

twin river
#

The New tab shows the most recently approved bots

sturdy swan
#

a

#

thanks

dusty pewter
#

The "Get Support" button on the bot page sends people to top.gg/bot/[discord invite] instead of discord.gg/[discord invite]

twin river
dusty pewter
#

Cool

white orbit
#

when will the known issues get fixed

twin river
#

There is no ETA on when it's going to be fixed. We just have to be patient

summer carbon
#

Bug fixing can be painfull.

sturdy swan
#

when will my bot be approved?

twin river
sturdy swan
#

Ok

wild nymph
#

how do i create a reminder

hexed dagger
#

With my understanding, you after whoever votes, you save the recent time they voted into a database, you create a loop which checks if the date has already been surpassed and if it have, you remind the user.

twin river
hexed dagger
#

Kindoff.

lunar minnow
#

hi i need help

#

if my bot get verified so how will i know?

wild nymph
#

this g@y as shiyt

summer carbon
twin river
hexed dagger
lunar minnow
summer carbon
#

It will be shown in the #mod-logs why it got declined.

twin river
sturdy swan
#

I am sending my bot for review in tog.gg

#

Do u accept all bots comming to u? @twin river

lunar minnow
#

what are the main reasons of getting the bot delinied?

hexed dagger
#

No, obviously.

twin river
summer carbon
sturdy swan
#

Ok

#

I am sending

twin river
lunar minnow
twin river
#

Then you'll probably be fine. As long as your bot is online during testing ^^

deft valve
#

Evet

sturdy swan
slow shard
#

Are in this server all bots?

twin river
twin river
slow shard
#

Ok thnx

sturdy swan
#

Ok

slow shard
#

How can i do my discord bot online forever?

twin river
#

Pinned messages in #development has some recommended Virtual Private Servers you can pay for

slow shard
#

How can i find a script running forever?

naive carbon
#

pokerealm is offline ??

twin river
twin river
slow shard
#

I have a discord.js foldier , an index.js and a package.json

sturdy swan
#

I wanna join on a 1 server but on your site is dont valid discord invite i need help

summer carbon
slow shard
#

What i will write ?

twin river
summer carbon
#

But these are development questions

#

Spaxter one step ahead of me.

slow shard
#

Ok

sturdy swan
#

I need join on 1 server but on your site is dont valid discord invite i need help

twin river
sturdy swan
#

ok

weak laurel
#

How can I do a Signup with the MEE6 Discord Bot ? 😄
Thank you for your help 😉

twin river
weak laurel
#

Ah, sorry for that 😄

raven mason
#

I am facing problems in adding my friend's server to top.gg

#

Server is not coming to my profile

summer carbon
#

Check pins

raven mason
#

Ok

#

Thx

eager sonnet
#

Not show in my profile

#

Why?

summer carbon
lone anvil
eager sonnet
#

Okay

#

Thank you for support

abstract jetty
#

hi

#

i cant vote

#

can someone help me?

long crater
#

Pog

summer carbon
#

Ur using safari

abstract jetty
#

its not only with

#

pc

#

i tried with my phonr

summer carbon
#

Hmm Try maybe a other browser

abstract jetty
#

same sht

summer carbon
#

Like chrome

abstract jetty
twin river
#

Did someone else vote on your IP?

abstract jetty
#

ty sm man

#

i voted from safari

#

and it helped

summer carbon
#

Okay

pine ridge
#

All of a sudden I keep getting frozen and the screen goes blank and black

summer carbon
#

Is this site related or computer

pine ridge
#

Site

#

I’m on my phone

#

Has been working perfectly for awhile now but this has been happening for two days now

twin river
#

If you're using safari, try another browser

coarse finch
#

Do webhooks stopped working again?

summer carbon
#

CHekc pins

#

Check pins*

pine ridge
#

I don’t change anything. I use whatever the link takes me. And where it takes me, it’s acting up :c

sturdy swan
#

why such a thing showed up to me

An error has occurred while validating your input:
Forced themes are only enabled for creators who use custom CSS in their detailed description.
odd ridge
twin river
odd ridge
#

unless your short desc looks like this, you cant use it

sturdy swan
twin river
#

Yeah, don't use that unless you have custom CSS on your page

pine ridge
#

I think for me it’s because of the video advertisement that’s there. Before when it was there, it always froze and did errors too.

#

But I’m not on pc I’m on mobile

tender pulsar
#

how do l vote using the bot

tender pulsar
#

what is the bot's prefix

#

for DSL

pine ridge
reef sigil
#

hi

#

I got a message from luca

#

for nsfw commands in my bot

#

I deleted all nsfw commands

#

Could you reevaluate?

summer carbon
#

After resubmit you have to wait again.

twin river
reef sigil
#

Am I going to wait for a month or so again? :/

twin river
#

At least 2 weeks, since there are so many bots in the queue right now

reef sigil
#

omg

twin river
#

I recommend you to make sure the bot follows all rules before re-submitting to avoid this kind of thing happening

reef sigil
#

okey thanks :/

#

but

#

There are many bots with bot list nsfw commands

halcyon river
#

how to get ID for a bot?

sick haven
#

enable developer mode in settings

#

and then right click copy id

twin river
#

You are allowed to have them, but they need to be locked to NSFW channels, and you can not mention them on the top.gg page

#

If you find a bot that does mention NSFW commands on it's page, please report it

halcyon river
reef sigil
#

My bot met all the criteria, but it was canceled. Can't you do something?

long ferry
#

Resubmit and wait again

sick haven
halcyon river
#

ok

#

thx

sick haven
#

sorry i meant appearance then enable developer mode

summer carbon
twin river
reef sigil
#

okey thanks

torn pivot
#

hey i need some help

#

im tryna edit my server in top.gg

long ferry
#

read pinned messages

summer carbon
#

If its not working check pins

torn pivot
#

and I always get this error
403
Forbidden

halcyon river
summer carbon
#

Right click on the bot

#

And it will say cop ID

#

Copy Id*

sick haven
#

^

halcyon river
#

good, but does now I copy & paste the ID to the 'add bot' at top.gg ?

nocturne marsh
#

Does this server help with anigame bot problems or questions?

twin river
nocturne marsh
#

Oh

#

How do I do that

twin river
#

Unless the question is related to the top.gg website

#

Your best bet is probably to find the support server for the bot, and join that

nocturne marsh
#

Ok

summer carbon
#

You mean the bot client id?

halcyon river
#

yeah

royal obsidian
#

turk

#

me

halcyon river
#

?

summer carbon
royal obsidian
halcyon river
#

thx @summer carbon

summer carbon
#

Click on your bot and you see the Client Id in the general information

halcyon river
#

but how do i get the id to MAKE a bot???

summer carbon
#

Okay this is going development related.

halcyon river
#

ok thx

summer carbon
#

No prob

modern scarab
#

I can't vote, again..

summer carbon
#

Using safari?

modern scarab
#

Idk why, but I got this problem in the past and I couldn't get a single ticket, know the ad doesn't goes

modern scarab
summer carbon
#

Try using the browser chrome

#

IF you have it on your phone

modern scarab
modern scarab
#

But I have Brave too, with an ad blocker does that go too?

summer carbon
#

You can try

#

If it doesnt then try chrome.

modern scarab
#

Thanks for the help

summer carbon
#

No problem

sturdy swan
#

Good morning more or less how long it takes to give the answer if my bot was approved or not

summer carbon
sturdy swan
#

ah ok thank you

#

hello?

#

how to apply as bot developer

summer carbon
sturdy swan
#

i have a bot

sturdy swan
summer carbon
sturdy swan
#

need a bot developer badge?

summer carbon
#

It has to get verified

sturdy swan
#

oh

sturdy swan
summer carbon
#

After you submitted it

sturdy swan
#

oh

lofty stump
patent lion
#

my bot was declined because everyone can use the eval command, if the reviewers would ask me about it before declining it then my bot would be in top.gg, the eval command if ran by anyone other than me, it will show a fake error. I can even show you the code which handles it. Please see about this.

summer carbon
#

Bots are reviewed the way the tester see it. If it doesnt follow the rules that are listed it gets declined.

#

If you have questions about you decline DM the tester that declined your bot.

patent lion
#

I can't find the user

#

they are called Exxon ig but I can't find them in here

limpid fractal
#

@midnight forge

long ferry
patent lion
long ferry
#

Then dm the reviewer

patent lion
#

I did

#

let's see when they respond

glacial slate
#

@cyan palm dm can you look

#

dm bakabilirmisin

cyan palm
#

sure

little condor
#

Hey, I’m still having problems viewing the add to vote

woeful basin
#

Hello, i didnt get a message from Luca 😮

little condor
#

Yesterday first time I had to watch an advert and just kept stopping and freezing

summer carbon
little condor
#

I tried on safari and chrome but no luck

summer carbon
#

And history

lunar minnow
#

can we see in #mod-logs or anywhere else that is the bot accepted or not?

reef star
#

whats the current queue time for approval? my bot has been pending since the 21st

reef star
#

aye

lunar minnow
reef star
#

fairs, ill giveit another week and check again

sturdy swan
#

Hello

lunar minnow
sturdy swan
#

I cannot get this to work 😦

#

When i click submit and test webhook

#

What am i expecting as a return?

#

Oh wait. This is a bot

#

Do you guys develope vote tracker?#

gloomy shell
#

No

sturdy swan
#

Damn! Any idea who does? Their bot dev site's "join discord" button joins your server

gloomy shell
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

gloomy shell
#

You need to click support server

#

Not join discord

sturdy swan
#

Oh

#

Thanks and sorry for the timewaste

gloomy shell
#

No worries

gloomy shell
#

Mod log only shows declined bots

lunar minnow
sturdy swan
#

Ah apparentlt the webhook error

#

Is from your guys end

#

According to the bot dev's

gloomy shell
#

Yes currently server test webhook isnt working

#

Read the pins

sturdy swan
#

Shall do

lunar minnow
gloomy shell
#

The bot by @gloomy shell was accepted

summer carbon
lunar minnow
lunar minnow
wary lodge
#

i need help guys.

#

How the member count bot works?

#

like, how it count the members?

summer carbon
wary lodge
#

Didn't understand.

#

Idk if it's or not listed on top.gg

#

I just came here by it's server invite

cyan palm
#

You're in wrong server i guess

summer carbon
#

^

wary lodge
#

Oh

#

Ok

#

Sorry guys

#

Really sorry

gritty cave
summer carbon
#

Check th epins

zinc ore
#

Known issue please see channel pins

wind mural
#

Because my bot is taking so long On approval

sturdy swan
#

Top Gg not adding bots ??

zinc ore
#

Yes, bots reviews were on hold for a while, and the queue is very long (2-3 weeks)

#

But we're at it again!

#

Just be patient ^_^

wind mural
#

oh, ok

sturdy swan
#

I had my bot sent for approval like 3 weeks ago
It’s verified hehe

summer carbon
#

Dont overstress the bot testers or else they go in shutdown mode.

sturdy swan
#

okii

gritty cave
zinc ore
gritty cave
#

yeah

summer carbon
#

They are working on afix

#

Be patient :3

zinc ore
#

You can't find it? It's... literally the first issue on the list...

gritty cave
#

yeah

#

got it

nova horizon
#

what happens if i accidentally delete my page

summer carbon
#

Your bot page.

#

or

#

I think when you delete bot page it is gone. Because they ask you "are you sure"

tropic crow
flat helm
#

Is it normal behaviour for the reaction role bot to send me a DM each time i reaction to a role?
I would like to remove this feature if possible

zinc ore
#

That's something you'd have to ask that bot's creators, we're just top.gg - a bot list.

sturdy swan
#

-bots

wild stoneBOT
zinc ore
sturdy swan
#

oh sorry

shy path
#

@worldly viper

worldly viper
sick shoal
#

Is the bot application for topgg safe cuz they ask for token

shy path
cyan palm
#

ask for token?

sick shoal
#

oh client id

#

LOL

cyan palm
#

Client ids are public, everyone can get it just by right clicking your bot

#

and yes Top.gg is totally safe.

velvet sage
#

Me and a few of my friends are having an issue with voting for the Karuta.

zinc ore
#

If you're using Safari, try a different browser.

molten herald
#

When will my bot be approved

summer carbon
#

Atleast 2 weeks

#

Can be more

molten herald
#

Oky thx

sturdy swan
#

is my bot (@LreBot) approved???????????????

summer carbon
#

Did you get a message from @wild stone

#

or a DM

sturdy swan
#

nope

summer carbon
#

Then I think not.

#

You get a Dm from luca when your bot is accepted or declined

sleek relic
#

how long does it take for votes to cache

zinc ore
zinc ore
sleek relic
#

add up

sturdy swan
#

@sturdy swan just died

zinc ore
#

votes should be instantaneous

sleek relic
#

people are voting but my bot's votes isnt going up

sturdy swan
#

-bot

zinc ore
#

I know there are issues with server votes right nwo but I don't know about bot votes

zinc ore
dry garden
#

anyone else not able to invite poketwo

zinc ore
dry garden
zinc ore
#

That is an issue between you and Discord.

dry garden
#

ok

sturdy swan
#

Hi um i read site new and it said if ur bot is least like its kciked from website?

#

kickee

#

kicked

#

site news

zinc ore
#

Huh? "Least"?

#

We don't remove bots for being unpopular...

sturdy swan
#

said

zinc ore
#

You're confusing this discord server for the website

sturdy swan
#

oh ok

#

Anyone can't verify the rules in my server even on community on or no why

zinc ore
#

No idea, that's not related to top.gg

hybrid bramble
#

Everytime I attempt to vote an AD keeps crashing the site, not allowing me to vote

#

Nevermind, found a solution

fallow rune
#

Hello

clever gorge
#

I still didn't get any message from Luca after 2 weeks

glass gorge
#

is the voting issue resolved or not?

#

one post says yes, another says no.

sick haven
#

read pinned msgs

lunar minnow
#

What is the vanity link for the server?

#

This server

zinc ore
lunar minnow
sturdy swan
#

Yuyu guys

#

It's normal wait 20-21 days for the bot verification?

zinc ore
#

yes, the current queue time is well over 2 weeks, possibly 3.

sturdy swan
#

Ah okay! Because i don't see anymore the progress bar on the site

#

Thank u569282403390980126

zinc ore
#

The progress bar was disabled for the migration, should be put back soon enough (check pins and pay attention to #site-status , it'll be announced probably! 🙂 )

modern briar
#

can i do partner in my bot? like ad a mc server

zinc ore
#

No, that is against the Discord's terms of service, to use the API to advertise.

eternal dust
#

How can i text like that?

zinc ore
#

top.gg supports both markdown and HTML.

latent meteor
lusty steppe
zinc ore
#

I hear an echo in here 😛

patent lion
zinc ore
#

That is a currently known issue, see the pins of this channel.

patent lion
#

oh

#

my bad lol

sturdy vapor
#

one question how i know when is my day review or is aleatory cause, my bot some days is off cuz it will add new functions

gusty prism
zinc ore
#

any day now ¯_(ツ)_/¯

sharp hemlock
#

sa

gusty prism
#

Ok

#

Reee so many waiting

sturdy swan
#

Hello I have the server but I am not writing, I read it, I say I am approved, but it gives an error

zinc ore
#

That doesn't look like it's related to top.gg

#

we're not Discord.

gaunt raft
#

um how can i post the shard count to top.gg since when i request it, it just returns None even though ihave 2 shards

#

please help

zinc ore
proud belfry
#

Hello, no sé como configurar el bot Creepy bot, y no me deja usar los comandos Hi, I don't know how to configure the Creepy bot, and it won't let me use the commands

pulsar wagon
#

I have been waiting more than 3 weeks for my bot to be approved.

zinc ore
#

yes, that's the current wait time.

pulsar wagon
zinc ore
#

That is correct, the counter is still disabled.

pulsar wagon
#

oh ok

zinc ore
sturdy swan
#

Mine bot is for rewiew

mystic marsh
#

@pseudo needle

proud belfry
sick gorge
#

I clicked report by mistake what can I do?

zinc ore
sturdy swan
#

Lol

tacit turret
#

How do I report someone that breaks rules in this server?

long ferry
#

DM any mod

obsidian plover
#

@odd galleon

#

My bot still didn't approved

#

One month to go

long ferry
#

no need to ping staff

#

read pinned messages

zinc ore
#

don't ping the team for that, they don't do reviews.

obsidian plover
#

Ok

sturdy vapor
#

its necessary that my bot has eval command, or is optional command ???

sturdy swan
#

When will my bot be approved? on top.gg

zinc ore
zinc ore
sturdy swan
#

oh yes anyway it's been a long time

maiden walrus
#

well nvm

zinc ore
sturdy swan
#

Hi so i dubmitted 3 bots I made so will they all come at the same tim?

#

time

#

come meaning be approved or declined

long ferry
#

no, they will be reviewed when their turn is

#

they wont be reviewed at the same time

sturdy swan
#

oh kk

#

cuz i made like 1musi bot 1 mod so i thought that they might be approved all together

digital narwhal
#

Hi, How Much approx time does it take to approve or decline after submitting?

zinc ore
#

Currently over 2-3 weeks.

digital narwhal
#

I see

#

2-3 Weeks 😮

hollow marlin
#

My bot was not verify why

thorn delta
#

oh 2weeks not

long ferry
#

according to our logs that is

hollow marlin
#

Wait I will show

long ferry
long ferry
#

We are not discord

scenic dune
#

👀

hollow marlin
#

I am waiting fro 15 days

scenic dune
#

how many days does it take for a bot to be checked

long ferry
#

2-3 weeks

scenic dune
#

Ohk

long ferry
#

read pinned messages for queue related things

oblique widget
#

@full agate trying to scam

full agate
#

what ??

#

scam proof

long ferry
#

one moment

full agate
#

what ????

long ferry
#

noted

full agate
#

????

long ferry
#

You just deleted it lol

full agate
#

ok ok

#

XD

hollow marlin
#

can I keep priflix !! To my bot

scenic dune
#

I had added my bot and now I want to see status and suddenly it says no bots found :/

hollow marlin
#

can I keep priflix !! To my bot

scenic dune
#

its your wish ig

long ferry
hollow marlin
#

Ok

long ferry
thorn shore
#

Does the queue refresh? I just saw top.gg staff could resume checking

scenic dune
long ferry
#

Then tell him to ask with his account, as i am unable to check what bot they submitted

long ferry
sturdy swan
long ferry
#

Linking to competitors is not allowed

#

Mentioning them isn't either

sturdy swan
#

it is just in the video

long ferry
long ferry
sturdy swan
#

not in desc

#

can i show it?

thorn shore
versed tundra
#

My bot is a prototype and constantly goes offline for maintenance, can it get accepted?

long ferry
tame bane
#

I added a bot now it isn't shown ?

long ferry
tame bane
#

Ok sure !

#

Ill add it again

versed tundra
sturdy swan
long ferry
# sturdy swan okay?

I asked a higher staff member if that is fine, just be patient I'll get back to you

long ferry
sturdy swan
long ferry
#

We do not notify developers when their bot is being reviewed.

#

What RAKE suggested is more efficient, have a Development version of your bot

versed tundra
sturdy swan
#

at how much guilds i get ability to send verification for bot?

#

guilds*

long ferry
sturdy swan
#

k, thanks

long ferry
#

Yeah i wont CatThumbsUp

sturdy swan
#

thx

long ferry
#

Can you even possibly dm the video

night bridge
#

How many hours will my bot be approved or denied?

zinc ore
#

The current queue times is over 2-3 weeks.

night bridge
#

Thank u

coarse bough
#

you guys take bribes to verify bots before others yet

zinc ore
#

No, and we never will.

coarse bough
#

damn

sturdy swan
#

when my bot wil approved?

coarse bough
#

so it could be a year

sturdy swan
#

ok

coarse bough
#

because thats over 3 weeks

zinc ore
#

It could be the heat death of the universe, too.

#

But probably a bit over 3 weeks.

sturdy swan
#

SOOOO hey! hope you're doing well. So I submitted a bot a while ago and @Luca messaged me saying it's pending but I don't see it on my web panel. Is it all good or I have to submit again? (I was told to wait a while ago but I want to make sure)

zinc ore
sturdy swan
#

aww that's sad

zealous sparrow
#

Someone claiming to be "doxxed" by the admins here is usurping my IP, cloned our work to actually try and raise money using our name, with whom can I speak to about this?

#

Super frustrating, anonymous scammers...

zealous sparrow
#

They're claiming this group has KYC verified and using that as "proof", not discord.

zinc ore
#

What's "KYC"? Also top.gg doesn't "verify" anything, we just list bots.

long ferry
jade portal
#

Question... My bot not appear in my profile, is normal?

zinc ore
zinc ore
long ferry
#

@jade portal make sure you're logged in

jade portal
#

Ok... Thanks

jade portal
zinc ore
limpid fractal
#

lol

sturdy swan
#

How long does a review take now days? I submitted maybe 4 weeks ago, and the bot page has said "Your bot is currently being reviewed." (aka no percentage) for about 2 of those weeks. No dms from Luca.

zinc ore
#

"over 3 weeks" is the current wait time, but you're probably pretty close to the top of the list

vagrant nexus
#

Hello, how do you configure that of the webhoock?

zinc ore
#

You must create the server address that receives that webhooks yourself

humble wagon
#

when i type in p!points in my server, it says that i have to enable something and i have to go to this website, but when i click on the link it takes me to an errored site

zinc ore
#

A webhook is just a POST message to a server. So you gotta have a webs server first.

long ferry
sturdy swan
#

how do i add haunt to my server

zinc ore
#

Click "Invite" on that bot's page

sturdy swan
#

idk what the website is

humble wagon
sturdy swan
#

like

long ferry
#

press get support, then copy the code from the url as we're facing issues with support servers

sturdy swan
#

hes literally isnt there

zinc ore
sturdy swan
#

idk

long ferry
#

If that bot isn't on top.gg, we cannot help you

sturdy swan
#

but hes a bot thp

#

oh

vagrant nexus
sturdy swan
#

alright

zinc ore
#

Ok well this is support for top.gg, we're not "just all bot support"

zinc ore
vagrant nexus
#

@zinc ore How do I do so that when I vote I am given a role? I already have it established but it does not give my members

zinc ore
#

That would be much more difficult using the webhook. Setup the role automatically and just wait until the system has been fixed (currently the bot is known to not give roles).

worldly tapir
#

i submitted a bot like a 2 weeks ago and it still didnt get approved

long ferry
#

resubmit it, you submitted it during our site issues

#

it should then show up

worldly tapir
molten mulch
#

so i redeemed 15$ in my bots vote section what did i get?

zinc ore
coarse bough
#

is there a way to check when I submitted my bot for review

zinc ore
#

you can use the discord search for your bot's ID, in the #logs channel

coarse bough
#

ty

#

ah 20 days ago

#

got it

#

should be soon then I guess

zinc ore
molten mulch
#

says*

#

oh

#

k

zinc ore
coarse bough
#

oh my dev added it

zinc ore
#

did you add it under a different account?

dusk stratus
#

Hi help

zinc ore
#

Ah. ok.

coarse bough
#

named @silk crown

#

with the SkyKings bot

dusk stratus
#

I need help...

hollow harness
#

Is it commonplace for your application to be deleted and require re-add if its rejected?

zinc ore
molten mulch
zinc ore
zinc ore
hollow harness
dusk stratus
hollow harness
#

And therefore no priority or less waiting?

zinc ore
molten mulch
zinc ore
#

try again in a bit ¯_(ツ)_/¯

hollow harness
#

My directions have been followed correctly by at least 6 other server owners, but top.gg had issues with following them, so I have to wait two more weeks. I am fine wiating longer, but I dont want tthe same issue

dusk stratus
zinc ore
hollow harness
#

Yeah we already discussed, but it seems I have to give my bot more permissions to make my directions simpler.

peak yew
#

A question I have to add to my bot again since it has not given me an answer and it has been 3 weeks?

molten mulch
#

@zinc ore it says error 504 gateway time out

zinc ore
hollow harness
#

It did include the need, it is specific to a video game and the username matching a username in that video game hwoeve,r so maybe I failed there

zinc ore
#

Ok well if you think a reviewer made a mistake and they're saying they didn't in DMs, you will need to DM a moderator to appeal the decision.

hollow harness
#

I have adjusted the directions, slightly, but dont want to run into the same problem after waiting another two weeks

#

Thats my problem

#

Ill gladly deal with waiting anotehr two weeks

zinc ore
#

Ok well there's no way to know if your instructions were made clearer until we review the bot again, we can't guarantee it'll be working when it gets to the top of the queue

hollow harness
#

But I dont feel like dumbing down the process by giving my bot more permissions

#

It was working, and I have 0 thrown errors and logs that it was onboarded

zinc ore
#

Here's a hint: create an alt account and invite the bot to a brand new server with no special permissions and follow your own instructions to the letter.

hollow harness
#

I will do this a third time if necessary sure

zinc ore
#

Other than that, we can't really "guess" what you might have missed in your instructions

hollow harness
#

I didnt miss anything in my instructions, just pretty sure they MAY be more tedious then most for the onboarding process and you are all busy people - aka dont just type a message in chat window - provide whitelisted permission set and then do some actions

zinc ore
zinc ore
#

You can't have it both ways.

#

Either they weren't clear enough and it's your mistake, or they WERE clear enough and it's our mistake.

hollow harness
#

They made a mistake is my assumption

peak yew
young kindle
#

can i send my discord prplm here. just developing errors here ?

hollow harness
#

I do not have a clear cut view of all their actions. I do not log every action

#

The bot was up

#

I have a log they added the bot

zinc ore
hollow harness
#

Thats all there is on my end.

#

The bot is still up, and did not break process from failure.

zinc ore
peak yew
hollow harness
#

Ill wait 2-3 more weeks I guess and then I will start being rude if I need to be.

winter stirrup
#

Imagine putting a line of code outside of a loop, so it doesnt register when a new guild is added so you now have to wait 3 weeks, couldnt be me

zinc ore
zinc ore
#

Ok then just wait. It's in queue, like 2500+ other bots.

peak yew
#

It's just a question.

peak yew
zinc ore
#

If you want an idea of where we are in queue take a look at bots we're denying and approving in #mod-logs and #logs , and see when they were added.

#

DM a moderator that's active or online

summer tusk
#

Can someone stop the discord server spam

zinc ore
summer tusk
#

so they know

zinc ore
#

(as in, it's already been reported)

summer tusk
#

ok thats good

#

thanks

zinc ore
urban thicket
#

any of the team members ever on?

hollow harness
#

They are busy reviewing apps, likely

zinc ore
#

Watcha need? (You probably don't need a team member but if you describe your problem we can help)

willow halo
#

Good evening, sorry to bother you. When will my boat get certified?

sharp zephyr
#

Anyone know the dimensions for the bot card? PeepoThink

long ferry
#

certification is deprecated

willow halo
#

why?

long ferry
#

because the team decided to remove it

#

all the features that certified bots had are slowly coming to normal developers

urban thicket
#

hope can u help with an issue

zinc ore
urban thicket
#

top crypto server by votes is botted

#

my server is dropping

zinc ore
willow halo
#

so when to add dble

urban thicket
#

what happens now?

zinc ore
#

that's what it's used for

long ferry
zinc ore
sharp zephyr
#

Bet, thanks Hope!

zinc ore
#

Any bot on top.gg can be added using the "Invite" button on its page

urban thicket
#

and i been waiting 2 months to be contacted by support for promotion

#

this server with zero people get there promotions first or what?

real laurel
#

You mean auctions?

long ferry
#

If you're referring to auctions, then be patient

urban thicket
#

no i mean i want to pay for promotion

real laurel
#

Yeah

#

That's auctions

urban thicket
#

ohh

real laurel
#

It's a bid

urban thicket
#

where can i place a bid

#

sorry new here

real laurel
#

in auctions

#

Which would require you to wait a bit longer for access

urban thicket
#

okay got it

#

and do botted server get banned usually?

zinc ore
#

They might but only when people report them through the Report feature and botting can be proven to have happened.

languid parcel
#

Hello, so my bots icon has not been loading these past weeks.

long ferry
#

Use the refresh data button from your bot page

zinc ore
#

Looks fine to me though

#

¯_(ツ)_/¯

languid parcel
#

Ah ok thanks :)

unborn latch
#

The vote server rewards aren't working anymore.

#

They used to work though.

long ferry
#

read pinned messages

unborn latch
#

Oh right, thank you! 🙂

long ferry
wise jay
#

@long ferry

#

Discord's Main Server

long ferry
golden geyser
#

Here, I need to see how many servers my bot is on, but it doesn't show up. How do I solve it?

twin river
golden geyser
#

I think you misunderstood

zinc ore
#

No, they didn't

#

your bot needs to send that information through the API.

golden geyser
#

I `m talking about this

zinc ore
#

There is no way for top.gg to get that information unless you send it.

#

And you can send it using the API.

turbid cliff
#

Whats the average time to review a bot ?

twin river
turbid cliff
#

Oh wow

zinc ore
#

3 weeks actually, pretty much. But going down quickly now that we can review bots again!

golden geyser
#

Where do I use API

long ferry
stone socket
#

Hello, my bot is sometimes offline, but what would happen if it is not online when you'll try to review it? will I have to wait 3 weeks again?

long ferry
#

Yes

zinc ore
#

If it's offline when we review it, then yes, it will be denied and you have to resubmit it

stone socket
#

oh ok, is there a way to know if my bot is about to get verified, to make sure it is online?

zinc ore
#

Nope, your bot should be online 24/7 as much as possible.

#

If you're taking your bot down for temporary maintenance, you can use the Announcement system in your bot's edit page to note it

stone socket
#

Ok, thank you for the information

sturdy swan
#

is it a must for a bot to have a website?

long ferry
#

no

#

you can just leave it empty if you don't have one

sturdy swan
#

I mean I'm developing one but don't have one rn so I can leave empty rn and edit later on?

long ferry
#

yes that's fine

sick raven
#

when will my bot get approved?

sturdy swan
#

APROVE MY BOT NOW PLS

zinc ore
#

Bots are approved when they reach the top of the queue - current wait time is 3 weeks or thereabouts

zinc ore
#

You have to, like everyone else

sturdy swan
zinc ore
#

if you keep screaming and begging there's a chance you get muted and/or banned from here and then your bot never gets approved, so I suggest you develop some patience.

sick raven
zinc ore
sturdy swan
#

ok :/

sick raven
sick raven
zinc ore
#

Yes, I mean you, I was answering your question. The criteria for the bot are all in #rules-and-info

vagrant wigeon
#

@sturdy swan please keep this chat on topic also, yelling wont make things go any quicker. Please be patient!

stuck coral
#

Question

#

how do you get your bot checked?

sturdy swan
#

idk

stuck coral
#

it needs approved

mint schooner
#

we have a queue

#

so, just wait

stuck coral
#

ohh ok

#

thanks magma

gusty prism
#

@slender falcon ty for reviewing my bot, have any comments?

zinc oracle
#

dm him

gusty prism
#

Ok mb

hot relic
#

MY BOT BANNED ABOUT 8 PEOPLE FORM MY SERVER

mint schooner
#

lol

#

what can we do against that

hot relic
zinc ore
#

sounds like your token got leaked ¯_(ツ)_/¯

hot relic
#

It means there is a huge problome wih it

zinc ore
#

reset it and learn more about security

mint schooner
#

yeah

tender mica
#

!help

zinc ore
#

we can't help you with this

mint schooner
hot relic
#

Nah I banned it form my server

zinc ore
#

Ok, now go reset your token

hot relic
#

Ok

midnight spade
#

hello I would like some help it's about a box called koya and I would like to vote this box but its not working its shows me a video and it's to know how I do?

mint schooner
#

the video is an ad

#

you should be able to vote after it is done

tacit turret
#

1 question do I put the invite link the the link that invites the bot to the server?

midnight spade
#

Thanks you @mint schooner

mint schooner
sturdy swan
zinc ore
#

That is a known issue, the team is aware

junior tartan
mint schooner
#

About +2 weeks

#

Can depend on the queue

junior tartan
#

Okay thanks. 🙂

sturdy swan
mint schooner
sturdy swan
#

@midnight forge Prefix is *****

#

No !

midnight forge
#

That's my bad, I should've put the reason with the default prefix.

jaunty basin
#

happy birthday

#

shit this isn’t general

midnight forge
#

Yep, ty anyways tho

midnight forge
vocal turret
#

hey i need support.

mint schooner
#

What do you need?

vocal turret
#

well

#

i added the bot to my server

#

for it to track votes

#

and i set it up

#

but when i click link

#

it shows this

jaunty basin
#

Hi, which bot did you add

vocal turret
#

added this one

#

can i uh get help?

sturdy swan
#

a

jaunty basin
vocal turret
#

okay

zinc ore
vocal turret
#

oh.

#

okay.

pliant scaffold
#

What are the current issues with the site? Or are the ones pinned still current?

bright sphinx
#

yes

thorn delta
#

wow

#

i see people get denied and accepted

#

i hope my bot soon too 🤪

tribal rivet
zinc ore
#

what did you put in there?

hushed eagle
#

How to delete server from your Monitoring servers?

tidal sapphire
#

how long does it take for your bot to get approved or denied?

ashen flume
#

Hi. I was wondering how long on average it takes for a bot to be accepted/declined. I have 2 bots on topgg already, but it seems like its been two weeks since we submitted my bot, and the progress bar is obviously gone, so I was just wondering. Thanks :)

zinc ore
#

The bot queue is currently 3+ weeks

zinc ore
ashen flume
hushed eagle
#

Is not it so?

signal nexus
#

hi good afternoon i sent my bot for verification but there was a problem with the application there i had to change it is possible to cancel the verification so i can send the new one?

zinc ore
zinc ore
undone nova
#

hey can a mode help me?

sullen zealot
#

Can't we edit a bot when it hasn't been verified yet?

limpid fractal
#

you can yes

sullen zealot
#

where 👀 ?

limpid fractal
#

o yea thats a known bug from what I know

sullen zealot
#

ah okay, sorry

limpid fractal
#

@zinc ore is there a way to fix that or no?

zinc ore
#

not that I know of, someone from the team - I think - is aware of that situation where the owner field seems to be missing

limpid fractal
#

seems to be the edit button as well which hopefully one of the team members knows

sullen zealot
#

hum okay

cosmic dagger
#

so I noticed that some bots don't have server counts (some say N/A and some say like 3,962,732 for example) how do u keep track of the server count?

zinc oracle
#

we provide an api for bots to post their server counts to top.gg

#

if a bot doesnt post the count it shows as N/A

sullen zealot
#

mudae does not have the perms to add an emoji

thorn shore
zinc oracle
#

yeah, it should. i dont really know python though 👀
further api questions in #topgg-api

thorn shore
#

okay I will

limpid fractal
sullen zealot
#

uh, I wouldn't have mentioned lol

wraith stone
#

There is this guy spamming these kinds of scams. Don't really know where to post this smirk

limpid fractal
#

eh he'll be fine, its important

lone anvil
limpid fractal
#

read

#

reply

lone anvil
#

i did

wraith stone
limpid fractal
#

apparently it aint reacting

long ferry
#

not tag

lone anvil
#

nothing wrong there

long ferry
#

i need their ID

lone anvil
#

i dont think its supposed to react either

limpid fractal
#

it should

#

to claim

#

thats how mudae works

gloomy shell
#

You can manually add an emote

#

It works fine without the perm

#

Any emote

#

And it claims

lone anvil
#

and i am pretty sure all bots have perms to react

#

or at least i think they did

long ferry
#

yeah they do, checked myself

gloomy shell
#

It's a setting thats currently toggled

limpid fractal
gloomy shell
#

I use mudae myself- you can have it react and then you react, or you can set it so mudae doesn't react and then you add a reaction

sullen zealot
#

so a mudae bug?

gloomy shell
#

A user with manage server can change it if wanted

#

No it's not a bug

#

Its a setting

wraith stone
long ferry
#

thanks one moment

limpid fractal