#support

1 messages · Page 331 of 1

odd ridge
#

man might aswell just lock this shit

delicate basin
#

No, not every problem is related to the site issues

keen vessel
#

I suggested that yesterday

#

they said there's no point

odd ridge
lucid briar
#

whether we should lock this channel or not is not a discussion to be had here either

limpid fractal
#

no point as people will still ask in general

lime island
#

@lucid briar #logs peoples can edite but i can't

long ferry
#

read pins

lime island
#

😭

teal moss
#

When will I be accepted on the site, I will be long #logs

wary marsh
#

Uff, I'm not being able to edit my own server

delicate basin
#

Queue is currently paused due to the site issues. Please be a little more patient

wary marsh
#

Lmao

delicate basin
wary marsh
#

Nothing happens

delicate basin
#

If that doesn't help, it's most likely related to the current site issues

wary marsh
#

My server exists in the topgg but

#

Doesn't shows

teal moss
#

ok

wary marsh
#

To my profile

long ferry
bright kiln
#

is vote tracker safe? (bot)

delicate basin
#

Define safe

lime island
long ferry
#

try it and see

long ferry
wary marsh
#

Like just a minute

long ferry
#

as said before

long ferry
wary marsh
delicate basin
#

Pinned messages of this channel

long ferry
#

Not pinned messages on site news

#

here

jade bone
#

Hello

#

i can't vote for a Bass Discord Bot

wary marsh
#

Oh found

delicate basin
drifting cloak
#

When wlll the site get repaired

long ferry
#

eta is monday

rocky mason
#

Hello i am here to report a problem

long ferry
fiery pier
#

Hlo I need help

long ferry
#

read it first before reporting the propblem

long ferry
fiery pier
#

My problem is when I want to vote for a bot it says login I log in but again it says login

long ferry
fiery pier
#

I dont understand you

long ferry
#

neutral Brand new users are unable to log in to the site, they attempt and it just keeps asking to login again.

mint schooner
#

look at the pinned messages of this channel

fiery pier
#

My account is 9 months old

long ferry
#

You never were on top.gg though

mint schooner
#

I think that is referring to top.gg

#

yeah, i thought so

fiery pier
#

How much do I need to vote for bots

long ferry
#

Again, it is an issue related to top.gg

#

You can't vote right now

ionic mason
#

my bot accept pls

long ferry
#

week or longer, though due to #site-status, we can't review bots

fiery pier
#

K thanks

mint schooner
#

there is a queue and you have to wait for your turn to come

solar sleet
long ferry
#

doubt that

solar sleet
#

It works

long ferry
#

just wait till it is fixed by Monday

solar sleet
#

Worked for all my members

long ferry
#

You are a older user, so are possibly your members

#

the issue is referring to brand new users

solar sleet
#

Yeah

long ferry
#

users that have never logged into top.gg before

solar sleet
rapid scroll
solar sleet
#

One of my users

long ferry
#

Still, just wait till Monday until the issues are fixed

rapid scroll
#

And active also

rapid scroll
odd ridge
#

I mean use adblock anyway cuz it stops the hell that is top.gg loading times but that shouldnt cause the oauth to break bloblul

#

if it does cause it to break then they've managed to achieve the ultimate fuck up

solar sleet
#

Haha

#

@long ferry the vote counts still right?

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On the website

gilded geyser
#

hello

long ferry
#

no, also related to pins

#

neutral The number of votes is not going up on server pages/I am not getting my voted role for servers (votes are still being processed correctly however, will show all votes when fixed).

mint schooner
solar sleet
#

Ahhh

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But the votes will be counted when it’s all sorted out?

gilded geyser
#

how can i fix this gys

long ferry
#

yes

rapid scroll
long ferry
#

they will show up properly

solar sleet
#

Ight!

midnight forge
unkempt verge
#

hey there, I just added the bot to my server and the next step is to go to my profile, and it keeps giving me an error. Is something going on with the website rn?

odd ridge
midnight forge
rapid scroll
#

Who changed my name ?? @long ferry

long ferry
#

i did

#

normalize your name and i can remove your nickname

rapid scroll
#

Skr is my real name bro 🙄 @long ferry

mint schooner
#

for the emotes and unpingable characters

mint schooner
odd ridge
#

well i mean you dont need to have all pingable characters in your name

unkempt verge
mint schooner
#

I think it does

midnight forge
rapid scroll
mint schooner
unkempt verge
#

Thank you! ❤️

sturdy swan
#

Hi, I have one question. Can you say me if is normal that I does'nt see my new bot page ? The bot has been mentioned but the URL contains a different ID from its own. 🤔

#logs message

long ferry
#

neutral Submitting a bot DOES WORK but it gives a 404 error upon submmission and you cannot see it on your profile page even when logged in.

sturdy swan
#

Hum, okay, np and sorry 🤠

#

i cant log in

long ferry
#

neutral Brand new users are unable to log in to the site, they attempt and it just keeps asking to login again.

viral vault
#

i have problem to login to your website, can someone help me ?

long ferry
#

i literally told you in dms to read #site-status and pinned messages

rapid scroll
long ferry
#

People don't read before asking

rapid scroll
sturdy swan
rapid scroll
#

But, nice work bro, you are very responsible !! @long ferry

sturdy swan
#

yes

grand flame
#

website wont let me log in, any solutions?

long ferry
limpid fractal
#

god dammit hope

grand flame
#

gotcha cheers

sonic venture
#

where can we be notified when the bot is fixed

delicate basin
#

If you are talking about a specific bot that's broken, we cannot help with that. Please ask in their support server

drifting pond
#

I am unable to log in on the site top.gg

limpid fractal
silk rock
drifting pond
#

Yes yes exactly happening here

#

What's the solution?

silk rock
long ferry
#

Patience

silk rock
#

Ye

drifting pond
#

Thanks for the information, I was just confirming that is this problem with only me or for other ppl too.

sturdy swan
#

im bored

lucid briar
#

-support

wild stoneBOT
#

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

lucid briar
tropic swan
#

{'bot': 'bot_id', 'user': 'user_id', 'type': 'test', 'query': '?test=data&notRandomNumber=8', 'isWeekend': True}

what exactly is not random number?

long ferry
#

That is just example data

acoustic gale
#

The bot is not granting the designated role. What can I do?

#

please mention me

long ferry
#

@acoustic gale read pinned messages

tropic swan
#

i know

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im asking what the notrandomnumber means

lucid briar
#

perhaps try asking in #topgg-api, someone there may know and its less likely to get lost

tropic swan
#

okay

steady mauve
#

my bot confirm time passed but still goZtermiy as%

#

passed but still not showing as%

long ferry
#

read the pinned messages of this channel

steady mauve
#

I don't know English. Can you summarize the translation?

sturdy swan
#

hope

long ferry
#

% not showing up

#

it is hidden now

sturdy swan
#

it is the real hope

#

'

long ferry
#

maybe

sturdy swan
#

omg

steady mauve
#

okay thanks

remote wedge
#

Bruh when i click my profile in de website it shows an error

#

can someone help?

long ferry
#

Read the pinned messages

gloomy shell
#

Known issue

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Read the pins

remote wedge
#

oki

mental tendon
long ferry
#

read pinned messages

mint schooner
sturdy swan
#

Hello, i need some help with the Double Counter bot

long ferry
#

Wrong server

#

ask in that bots support server

lucid briar
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

sturdy swan
#

Ah, ok, sorry for bothering ya

subtle plaza
#

When I add my bot, or atleast press add, it says invalid token. What does that mean?

long ferry
#

Read pinned messages

subtle plaza
#

What happens when you apply your bot twice?

long ferry
#

nothing

subtle plaza
#

Mine just did

long ferry
#

your bot is still added

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just dont submit it multiple times

#

it will still count as one

subtle plaza
#

Okay so it doesn't break?

long ferry
#

no it wont

subtle plaza
subtle plaza
sudden tide
#

Hey how's it going ? I have a problem. I was on the top.gg website I was trying to add a friend's server to him, but when I get to step 2 when I open my profile, an error happens and only that appears

long ferry
mint schooner
#

XD

#

copied my message

long ferry
mint schooner
#

c:

long ferry
teal gale
#

hello, i am trying to vote for taco shack to earn my daily $$ and when ever i do !vote and click on the link it says i have to login, and when i login it jus pops back up w the same message saying i have to sign in again, and it does this over and over forever...what can i do?

mint schooner
subtle plaza
#

Also, were we not able to see our own bot despite it being unverified?

long ferry
#

related to message above you

subtle plaza
#

Okay

#

So It's just broken?

teal gale
#

yea idk

#

cause when i jus went to the site and logged in it worked fine and i voted, but then i couldnt get my reward

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you have to use the link, it takes you to top.gg

long ferry
#

then it seems to be related to the support server of that bot

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ask there

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though i highly doubt it is an issue on their end

teal gale
#

this is the link

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does it work for you guys?

mint schooner
storm gale
#

someone help,, the bot has all the permissions but it just says this on top.gg:

There are no roles in this server that can be managed by Discord Server List.
Make sure Discord Server List has permission to Manage Roles and is above any roles you want to reward.

the bots role has administrator permissions and everything, idk whats going on

long ferry
#

you probably need to ask the users that actually use tacoshack here

silent shuttle
#

i tried to add me server into DSL and it shows an error like this
An unexpected error occurred, contact an admin if this continues happening.

If you believe something should be here contact us through our Discord Server or at support@top.gg
Login | Return Home

long ferry
#

read the 3 message above you

silent shuttle
#

oh ok but when will it be resolved ?

long ferry
#

eta is monday

#

read pinned messages

silent shuttle
#

kk tyy

sturdy swan
#

😳

languid bison
#

my bot looks approving at the website for a few days.
i am a bit curious so i added a feature to my bot to report me when it joins a new server.
it didnt report a server join to me.
it is 7/24 online on heroku.

gloomy shell
#

We arent testing bots right now due to the site issues

junior sorrel
#

when i try to add a new bot, i fill in the information but then i get this error when i press submit

languid bison
#

when you'll start testing?

long ferry
long ferry
junior sorrel
#

o ok

ripe arch
#

so it has been submitted and i just have to wait?

#

i submitted 4 times total too, is that an issue? 😅

indigo mango
#

i cant go to my page on top.gg i keep getting a unexpected error

long ferry
#

it will stil lshow up as one bot

#

submitting it multiple times wont do anything

amber plume
long ferry
amber plume
#

Ok ty

wet mulch
long ferry
snow iris
#

wanted to ask if my bot is offline during the team is revewing the bot what will happen ??

#

thanks for reading

long ferry
#

it will get declined

loud axle
#

hello

mint schooner
#

hi

snow iris
long ferry
#

yes

snow iris
flint flame
#

Is there a way to login?

long ferry
#

not atm

snow iris
#

who is Luca a bot ??

loud axle
#

I can't login to the site, can someone help me?

long ferry
#

Luca is our server bot

long ferry
signal musk
#

hey i need help

#

please

#

im adding the dsl bot to my server

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but it deosnt show up on my prifle

long ferry
signal musk
#

i want to add my server

snow iris
signal musk
#

can anyone help me

long ferry
signal musk
#

?

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are the issues gonna be fixed

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and if yes when

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i read the support pinned messages

long ferry
#

on monday is the eta

flint flame
#

I hope the issue has been fix, i need to vote

midnight forge
#

Should be fixed around Monday

flint flame
#

Yes

#

Later on its monday

#

Its 11 35 pm here at the philippines

midnight forge
#

Ahh I see, #site-status will be updated when it’s all fixed.

flint flame
#

What font did you use on your logo btw?

midnight forge
flint flame
#

Im sorry

midnight forge
#

Np

subtle plaza
#

Is Luca ded too?

sturdy swan
#

My server's votes are stucked at 60

mint schooner
subtle plaza
#

Me?

sturdy swan
#

And even after submitting my voter role dsl isn't giving roles

subtle plaza
#

Doesn't say abt Luca

mint schooner
subtle plaza
#

Kay

sturdy swan
#

Oh

pliant glade
#

is it that hard to fetch an avatar?

subtle plaza
#

Cause the site has problems

subtle plaza
#

Read pinned messages

pliant glade
#

It's been like this since before the migration

subtle plaza
#

Sus

pliant glade
#

the first review never has an avatar either

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ever since reviews were added

#

and now my bot suddenly doesn't have one, even though it's rendered literally further up in the page

subtle plaza
#

Sowwy then

pliant glade
#

nah its good

subtle plaza
mint schooner
subtle plaza
#

That was what I asked if it was the case

#

No answer

subtle plaza
#

So also Luca is affected by issues

zinc oracle
#

Please don't ghost ping people

subtle plaza
#

What

mint schooner
#

what

#

there was no ghost ping lmao

subtle plaza
#

xD

zinc oracle
#

Ghost pings are pings then deleting the message, I assure you there was

mint schooner
#

there was none

median heath
#

pls beg

mint schooner
tawdry cargo
#

guys i can't log in on the site?

mint schooner
#

i said that already

#

neutral Brand new users are unable to log in to the site, they attempt and it just keeps asking to login again.

#

This refers to "new top.gg users"

tawdry cargo
#

well i didn't see that there

mint schooner
#

okay

tawdry cargo
#

thanks

turbid ridge
#

i sent an auctions access request a while ago- i think it was when the site was still going under repairs and stuff, but i wanted to submit a new one and it said that my request is already being looked at- is this true?

vital yoke
#

Takes about 1-3 weeks for auctions approval

mint schooner
#

I can't vouch for that, but the devs are working on site issues rn

spare roost
#

is the bot up

mint schooner
#

what bot

spare roost
#

i mean the site

mint schooner
#

does it say that it is?

spare roost
#

easier just to type no

#

btw

mint schooner
#

well, i have to help

turbid ridge
mint schooner
#

as a staff member

zinc oracle
#

The site is up yes

mint schooner
#

it is, but there are issues

sturdy swan
#

Why my bot in top.gg won't return a message

mint schooner
#

what

#

explain in proper english please

hexed rose
#

cant login on the website

mint schooner
#

Issues on the site right now

sturdy swan
vital blaze
#

Any turkish?

mint schooner
#

neutral Brand new users are unable to log in to the site, they attempt and it just keeps asking to login again.

mint schooner
vital blaze
#

I need support

hexed rose
#

and how are you supposed to fix that?

zinc oracle
mint schooner
hexed rose
#

and how long?

mint schooner
#

i don't know when you first logged into top.gg

hexed rose
#

i cant even log in bruh

mint schooner
#

like, just be patient

hexed rose
#

whys that even a thing tho?

mint schooner
#

don't know

vital blaze
#

i added my bot 2 days ago but I'm still waiting to accept it. when is it approved

mint schooner
#

probably because of alt voting

midnight forge
zinc oracle
sturdy swan
#

im loged right now for first time in top. gg

vital blaze
#

Okey thx

mint schooner
sturdy swan
#

and i cant do it

mint schooner
#

do what

sturdy swan
#

log in and save the log in

#

bc i doing this forever

mint schooner
#

well, yet again

#

or be patient

placid pilot
#

I need help

mint schooner
#

With what

placid pilot
#

I added my bot, but it said i clicked a link that didnt exist

mint schooner
#

Site issues

placid pilot
#

So i exidentally spammed the #logs

long ferry
#

No worries can happen

placid pilot
#

Okay

#

Thanks

hearty kindle
#

hi, i apologise for asking, i tried to understand #site-status but i struggled. when i try and access my server page it doesn't let me. is this a known issue?

cyan palm
#

Yes, it's related with the migration. All you need to do is wait

hearty kindle
#

wait, i logged in and out and it fixed it naniok

limpid fractal
hearty kindle
#

logging in and out fixed it ^_^

#

sorry to bother !

#

oh, one more question ::

#

uh, i know it says i can delete this, since the user was kicked for being toxic, if i delete it does it return my star level to normal?

cyan palm
#

it has to

hearty kindle
#

okay thank u so much !

cyan palm
#

no worries 👍

terse ice
#

Hi there.

midnight forge
#

That is due to the site issues, take a look at the pinned messages in this channel and #site-status

terse ice
#

Ah alright, thanks!

merry pulsar
#

Does anyone know roughly when they will tell where their bot is on the list to be added?

rugged tusk
midnight forge
#

ETA is Monday

midnight forge
merry pulsar
#

I understand thanks

midnight forge
#

Np

rare stirrup
#

How to use owo?

midnight forge
#

You need to ask that in their support server

mint schooner
#

Is broken

rare stirrup
#

Can u send me link of that server?

midnight forge
#

It should be on their bot page, in the bottom right

rare stirrup
#

I can't find it on mobile

midnight forge
rare stirrup
#

I received it

#

Thnx

midnight forge
#

Np

pseudo osprey
#

Arkadaşlar Botumu Ekledim Ama Profilime Girdiğimde Bot Gözükmüyor ?

#

ve Bug Oldu 3 Kere Ekledi Botu

midnight forge
pseudo osprey
#

Top.ggde Bir Team Açtık Ve Arkadaşımı Davet Ettim Ama Arkadaşım Teamime Nasıl Katılıcak Onu Bilmiyoruz Bilen Birisi Varsa Yardım Edebilirmi ?

sudden sonnet
#

so i invited the DSL bot, but my server does not appear in my profile

midnight forge
sudden sonnet
#

alright, gr8

pseudo osprey
#

We Opened A Team On Top.gg And I Invited My Friend But How Will My Friend Join My Team We Don't Know If Anyone Knows It Can Help

sudden sonnet
#

also side note this invite is broken

keen vessel
#

no

pseudo osprey
keen vessel
#

ah shit

#

well

pseudo osprey
#

😄

keen vessel
#

the website is a bit broken rn, and ther's issues with teams

#

come back when everything will be fixed ;P

pseudo osprey
#

So Can't I Take My Friend Into My Team?

keen vessel
#

not rn 😔

pseudo osprey
#

okey sad

#

Why Isn't a Percentage Number?

arctic whale
#

There isn't because the developers are reworking the website

grand meadow
#

Hi

visual spindle
#

Anyone else not able to login to the site with by authorizing top.gg for their discord?

grand meadow
#

I have a bot

midnight forge
grand meadow
#

And I need to be in Bot Develpor Role

#

Please

midnight forge
worldly viper
#

oops, sorry for the duplicate response lol

grand meadow
#

Ok

tawny bobcat
#

How long can it take when you see Your bot is waiting for approval!?
I am waiting more then 3 days

midnight forge
#

It takes around 2 weeks right now

#

We are not reviewing bots until the site issues are fixed

zinc oracle
#

possibly a bit longer since we cannot review bots right now

tawny bobcat
#

Ok, thank you for the support!

sturdy swan
#

hi

#

why when I press test webhook it dont work

midnight forge
#

If you are having issues with setting up webhooks ask in #development. There is site issues right now which is why it isn't working, see the pinned messages in this channel

sturdy swan
#

ok, thanks for support

midnight forge
#

Np

worldly viper
#

Mevcut bekleme süresi 1+ haftadır.

coral reef
#

If you are having site issues, BEFORE asking your question please read this post: #support message

grand meadow
#

Please how can I add my server in top.gg

midnight forge
coral reef
#

You cannot at the moment due to site issues

worldly viper
#

Özür dilerim, web sitesinde şu anda bot bekleme sürelerini artıran bazı sorunlar var.

coral reef
#

stop trying to send ads

#

it won't work

sudden sonnet
#

can i get a ping when im able to list my server again?

midnight forge
#

Just check #site-status it will be put in there. It should hopefully be sorted around Monday

sudden sonnet
#

aight

graceful mantle
#

hi ! i have met a problem for the bot's vote

midnight forge
graceful mantle
#

i couldn t login in my profil

atomic sinew
#

I just joined the server. having the same problem as above

midnight forge
#

What problem are you having?

sturdy swan
#

why is this issue?

midnight forge
#

Take a look at the pinned messages in this channel and #site-status

sturdy swan
#

What is the age requirement of applying for Top.gg Bot reviewer?

graceful mantle
#

ok big thank of you !!

sturdy swan
delicate basin
#

There is no requirement

tidal ruin
#

Pls

sturdy swan
#

I am currently 14 years old, am I okay to apply for bot reviewer?

arctic whale
#

Yes

jaunty basin
#

@livid glacier oi noodle twat

sturdy swan
#

Okay.

arctic whale
#

@cyan flint ads

livid glacier
#

@tidal ruin no advertising

cyan flint
#

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

#

thank you

livid glacier
#

too slow nom

sturdy swan
#

why i cant see my bot settings on top.gg?

cyan flint
#

i will now be on dnd

tidal ruin
#

Oh I’m sorry I didn’t know I think o missed that bit about no advertising

cyan flint
#

ping parm

arctic whale
#

ok

gloomy shell
#

@sturdy swan it's a known issue with the site right now

livid glacier
#

no i'm busy

gloomy shell
#

Should be fixed before a day or teo

sturdy swan
#

ok, thank you

#

hey help me

#

it shows 24 votes always

#

but since that so many people voted

gloomy shell
#

It's a known issue with the site

#

Should be fixed in a day or so

sturdy swan
#

Is there any way to fix? or just a thing automatically gets fixed

#

has been like this for at least 3 days

gloomy shell
#

Its part of the larger site issues so you just have to wait for it to be fixed

#

Yes

sturdy swan
#

ahh okay then, thankie ❤️ ❤️

lusty oak
#

is not quite nitro legal

worldly viper
lusty oak
#

its a bot

#

that makes webhooks to use

#

gif emojis

mint schooner
#

I don't think it is

crystal cliff
#

Then go yell at discord about it @lusty oak

#

Nothing to do with us

mint schooner
#

Excuse you?

coral reef
#

What?

mint schooner
#

idk

crystal cliff
#

Wasnt talking to either of you?

mint schooner
#

You didn't specify

coral reef
#

Wasn't responding to you lyss LULW

delicate basin
coral reef
#

Was responding to magma

crystal cliff
#

Fussel why are you even typing here?

mint schooner
#

Can't you let them?

delicate basin
crystal cliff
#

Ok, well you dont need to tell a mod to go to general, thanks.

gloomy shell
#

Or bot reviewers

crystal cliff
#

^

lusty oak
#

hope said its legal

tepid crystal
#

% does not show on site

south kite
#

can anyone help me

midnight forge
midnight forge
south kite
coral reef
#

Read the pins

#

API is having problems atm

tepid crystal
#

when my boat was examined, it was 1 month

south kite
crystal cliff
# lusty oak

As I just said, it has nothing to do with top.gg. The bot is fine, if you want to complain about it complain to discord. Not us.

south kite
tepid crystal
south kite
#

i upvoted dank memer

coral reef
#

what second link

south kite
#

when u do pls vote

#

there first link

#

then 2nd

gloomy shell
#

@south kite go ask in their support server then

coral reef
#

^

south kite
coral reef
#

What?

south kite
#

it says i dont have perm'

#

in

#

every channel

gloomy shell
#

We cant help you with their server

coral reef
gloomy shell
#

We can only help you with top.gg

sleek bane
#

iirc there is a website similar to top.gg but named discord bot list or something. how it's called?

gloomy shell
#

Top.gg used to be called discordbotlist

#

Its the same website, just renamed and new domain

#

-topgg

wild stoneBOT
sleek bane
#

is top.gg the only website that offers similar functionality?

#

searching for discord bots?

coral reef
#

No but this channel is only going to help you with top.gg

sleek bane
#

fair enough, thanks

coarse finch
#

Is reward role bug fixed?

coral reef
#

No.

#

There will be a post in #site-status when everything is fixed

#

ETA monday

south kite
#

bro i said 5 and it said check a whole channel if ur issues there

#

i checked

#

and it wasint

#

wht

coral reef
#

This is not the place for it.

warm delta
coral reef
#

Please go elsewhere about that

south kite
#

can you help

coral reef
#

@warm delta Before/by monday

#

No I cannot

south kite
#

if i dont get my items

coral reef
#

We are not dank memer support

#

Sorry but we cannot help you with that here

bleak path
#

What is that ?

coral reef
bleak path
#

Tnx !

coral reef
#

Np!

bronze ravine
#

i can't vote for any bot in my server, what do i do?

long ferry
#

read pins

coral reef
#

Read pins

mint schooner
#

pins

sullen seal
#

4 days it is like this

glacial tartan
#

i can't vote for any bot in my server, what do i do?

coral reef
#

Read pins

#

Read pins

#

Both of you^

jaunty marsh
coral reef
#

Another message saying the exact same thing isn't needed.

sturdy swan
#

are all the current issues still active?

coral reef
#

yes.

#

read the pins

analog prism
#

hi there it wont let me link my account and vote for bots

long ferry
patent patio
#

i can't auth to vote bots on top.gg

gloomy shell
#

Read the pinned messages

analog prism
#

cant seem to find it

opaque warren
#

top right

coral reef
bitter cloud
#

I have the DSL bot in my server, and the server owner has filled out the forms. Is there a waiting period before the server listing goes live, or is there something going on?

long ferry
#

Read pins

bitter cloud
#

I just did

long ferry
#

then you should know the issue

dark hound
#

could someone help me

#

with this

long ferry
dark hound
#

oh

#

nvm

#

just gonna delete those

#

u saw nothing

coral reef
#

If your going to delete then why are you sending more messages Thonk

stone orbit
coral reef
leaden wedge
#

hello

coral reef
#

Hi

leaden wedge
#

i want to uplaod my bot in top.gg how ?

coral reef
#

Read the pins

#

Currently it won't work

#

Because of the new infra update

leaden wedge
#

ok but i have an eror

sturdy swan
coral reef
#

Like I said

#

It is not working

long ferry
#

that error is related to pinned messages

coral reef
#

Read the pins

long ferry
sturdy swan
#

ah okay thanks Hearts_blue

coral reef
sturdy swan
sturdy swan
coral reef
#

For any users that come for support after this message.

Read the pinned messages and past messages in this channel before asking your question to prevent repetitive responses

hybrid island
#

hi

coral reef
#

Hello

hybrid island
#

i have a problem on voting bots it keeps redirecting me to log in after i hit enter

coral reef
#

I just said

#

Read the pins

#

Before asking your question

sturdy swan
#

yikes

hybrid island
#

ow sorry

stone orbit
lucid briar
#

these useless messages are only contributing to the mess in this channel

#

no need to react to what other people are saying

#

answer the question in a polite manner or dont say anything

gloomy shell
#

⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️

If you are having an issue with top.gg-

Please read the newest PINNED message in this channel.
Please keep an eye on #site-status for updates!

These issues should be fixed in the next day or so!

Thank you for your patience and understanding during our site upgrade.

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

tranquil yacht
#

ebbanned DO NOT USE OTHER CHANNELS FOR SUPPORT REQUESTS. Doing so may result with a mute. Please read carefully the messages above.

Please note that if something isn't working as EXPECTED, including adding, viewing, editing, inviting, deleting and reporting bots/servers/reviews/profiles/teams, it might be affected by the incident mentioned in #site-status. We understand how frustrating this is and the inconveniences that it caused. The team is still actively working on the site's migration. Keep following the channel for updates.

sage igloo
#

Important Links to Messages

Since I’ve gotten 10484827173 DMs today about site issues I’m gonna link some of the messages you NEED to read before attempting to ask staff members if you’re having site issues.

Current Site Issues: #support message

Information on why this Channel is Closed: #support message

Recent Message from Xetera: #site-status message

Note: Just because you are having an issue and it is not listed here, doesn’t mean it’s not caused by the migration. PLEASE read all the information in this channel before asking staff members for answers to your problems.

There is no exact ETA, but these issues will be fixed ASAP. Please be patient, we understand your frustration, but make this easier on everyone and read!! iaralob dblpat

You can check #site-status for updates!! dbl dblspin

modern briar
#

SITE OPEN

lucid briar
#

-support

wild stoneBOT
#

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

dull fulcrum
#

I'm having s good time having a good time

tacit zodiac
#

Doesn't mean shit post in here

tranquil yacht
#

Keep this channel for support requests only please 🙏 (or get muted)

#

❤️

solar fog
#

@lucid briar how do I add a bot to top.gg

long ferry
modern briar
#

The votes still broken or are they fixed?

tranquil yacht
#

uhm I believe they're fixed

tacit zodiac
#

Should be fixed

sturdy swan
#

I can't redeem my voting credits. When I click redeem it does nothing rooHmm

tranquil yacht
#

Please read auctions related channels for that ^^

patent gulch
#

the aki bot has the wrong picture for Blackmore

versed wraith
#

I can't seem to report troll reviews for my server any way I can get some help?

patent gulch
tacit zodiac
#

-wrongserver @patent gulch

wild stoneBOT
#

@patent gulch

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

patent gulch
#

oh crap

#

i thought this was it mb

tacit zodiac
#

@versed wraith Do you not get shown a report button on your servers reviews?

versed wraith
#

nope

tacit zodiac
#

Huh strange

whole jackal
#

Maybe a bug because you're logged in?

versed wraith
#

do flagged reviews get checked and deleted if theyre obviously from trolls?

#

cause I have reviews from people who never even joined

tacit zodiac
#

If they violate our guidelines they will get removed

gusty prism
#

hey are bots being reviewed?

versed wraith
#

Well they're an obvious abuse of the review system but when flagged they were restored and now I cant even flag them

zinc oracle
tranquil yacht
#

We don't review bots yet. Community managers will be posting a message in #site-status for more information regarding bot submissions and approvals.

zinc oracle
odd ridge
#

Btw support server buttons dont work bloblul

whole jackal
#

That's unfortunate

whole jackal
tacit zodiac
#

@odd ridge known issue

gusty prism
zinc oracle
#

we cannot because of the site issues

past cedar
#

I'm just wondering, about how long does it usually take for Bots to be accepted?

zinc oracle
#

right now, could be 2-4 weeks because we cannot review bots

past cedar
#

Oh rip..

versed wraith
#

so is there anything I can do about this false review issue pepecry

old vine
#

I transfered my bot to a team with only me, and my co dev is now the only creator and i am unable to edit the bot.

zinc oracle
#

if they break guidelines flag the false reviews

tacit zodiac
#

@versed wraith I've reported it to a dev so you should be able to report them later once it's been fixed

old vine
#

Could I have the transfer undone

stuck cape
#

hi

long ferry
#

Hey, can we do anything for you?

sturdy swan
#

Hello

old vine
#

The bot is on the team, I am just unable to manage it

sturdy swan
long ferry
#

@sturdy swan

sturdy swan
#

But what i need to do there

bright sphinx
#

the support server button doesnt work

long ferry
#

Yeah known issue

whole jackal
long ferry
#

yeah just fill in the required fields

old vine
sturdy swan
long ferry
old vine
#

Well I want my bot back

sturdy swan
#

I'm filling it with Commands and its saying 'please add commands'

oblique kernel
long ferry
#

That is normal, read pinned messages here

oblique kernel
whole jackal
#

Be patient

long ferry
#

read pins regarding queue times, though as we're currently unable to review bots, this may increase up to 2-4 weeks

oblique kernel
#

understood thanks

tranquil yacht
#

I think Xiuh is typing a new message to pin iara_snuggle_pat

sturdy swan
#

Hey I'm kinda confused about a bot i made using py

whole jackal
#

Scary 👀

long ferry
whole jackal
gloomy shell
#

CURRENT SITE ISSUES

neutral vote-webhooks on top.gg/servers may not work
》 this means role rewards may not be given by dsl
neutral users are unable to select a server when applying for auctions
neutral Bots/Servers may not show up in search - {TRY editing the bot and checking back later to see if it appears}
neutral Some users are unable to edit their bot/server
》 in addition to above, some users can edit their bot/server but their additions are not saved properly

Teams Issues:
cross some users cannot transfer their bot to a team (the button does nothing)
neutral bots on a team may not be able to be edited
neutral Adding members to your team may not work, they do not show up as pending invitations like they're supposed to.
cross You cannot add or remove co-creators after submitting your bot. This is due to the design of the new editing page. If you wish to add another user to get access to your bot, consider using teams (if possible to invite, see issue above).

tranquil yacht
sturdy swan
#

Nop I mean how to commercialise it

long ferry
#

commercialise? are you talking about auctions?

sturdy swan
#

Don't get me wrong

#

How can i say it

#

Approuved

long ferry
#

Oh approved, read pins for questions regarding queue

sturdy swan
#

Were I'm a bit confused

whole jackal
sturdy swan
#

Yeah i did all but were can I check if it got approved

long ferry
#

read the pins for questions about queue

loud musk
sturdy swan
#

I don't get it

#

My brain is overheating

loud musk
#

Yeah

gloomy shell
#

alright ill report it to the team

#

whats the id of the bot?

loud musk
#

799697654279307314

whole jackal
loud musk
#

I also know that the team tried to fix this weird CSS bug too, and it used to be gone for a short period of time, but this one appeared again.

gloomy shell
#

what browser are you using?

#

it loads fine for me on chrome

loud musk
#

Chrome

gloomy shell
#

what size monitor

#

or like

#

you know

#

what resolution

loud musk
#

16:9 1080p60

whole jackal
sturdy swan
gloomy shell
#

Thonk weird it shows fine for me

loud musk
#

chrome is up-to-date for me

sturdy swan
#

But i didn't fufill some

loud musk
#

weird

sturdy swan
#

The github one

#

Is it necessary ?

whole jackal
#

You can delete the post on the site when you're logged in

whole jackal
sturdy swan
#

Ok then well

#

How can I check if my bot got approved

whole jackal
#

Then that might be an issue, there are some things wrong with the website

tacit zodiac
#

@icy kestrel can you send the URL of the server?

midnight forge
tacit zodiac
#

The top gg url

sturdy swan
#

And what are prefix?

whole jackal
sturdy swan
#

Ok lemme check

tacit zodiac
#

Just send your servers id here please

cinder hawk
#

how do i use Rythm 2??

midnight forge
cinder hawk
#

fuck off man

whole jackal
#

Wow..

lucid briar
wild stoneBOT
#

@cinder hawk

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

lucid briar
cinder hawk
#

what can i do in this server then

zinc oracle
lucid briar
#

but this channel is for top.gg support

lucid briar
#

ask there

tacit zodiac
#

What happens when you click the delete button @icy kestrel

sturdy swan
#

How many time it takes to aporove the bot?

whole jackal
#

@sturdy swan Check pinned messages for approval related questions

gloomy shell
#

right now around 3-4 weeks probably

#

pins havent been updated

sturdy swan
#

Ok thx a lot

sturdy swan
whole jackal
gloomy shell
#

they havent been yet

#

because we havent started reviewing again yet

whole jackal
gloomy shell
#

so we dont have an accurate assessment

devout saddle
#

nnooooo

#

@slender falcon it was alexa

ivory wraith
#

Oc

#

#

Fuck

long ferry
#

?

#

Need anything?

ivory wraith
#

Fack

#

Türkish bro

devout saddle
#

bye

#

a

gloomy shell
#

-trsupport

wild stoneBOT
#

Bu kanal sadece top.gg hakkında sorular içindir. Dilerseniz #general-int kanalında Türkçe şekilde başka bir konu hakkında konuşabilirsiniz.

ivory wraith
#

Ok

gloomy shell
#

xignotic is looking into it

soft raptor
#

-frsupport

#

:/

wanton bronze
#

Hello, I'm from Brazil and registered my bot and I don't know what to do now. I looked on the site and it still hasn't appeared, is it being analyzed? Or anything else sorry for my lack of information but if you can help me I appreciate it.

zinc oracle
# soft raptor -frsupport

if you have a support question and need to ask it in french you can here, otherwise please use #general-int
si vous avez une question d'assistance et que vous avez besoin de la poser en français, vous pouvez ici, sinon veuillez utiliser #general-int

soft raptor
#

Ouais t'inquiète

sturdy swan
#

Hi, today I have added a bot called Mudae, when I add it to a channel it does not respond to the help command, any solution? How do i configure it?

fleet swan
wicked sparrow
wanton bronze
surreal citrus
#

-trsupport

#

So im an admin in a server. And im trying to setup top.gg where do i do that?

#

Its weird layout for me

wicked sparrow
valid sleet
#

Hi

zinc oracle
#

hey, do you have a support question?

#

please understand these types of things which require an investigation take time. @icy kestrel

sick haven
#

One of my bots still is not appearing on my profile page is that normal

long ferry
#

did you submit it before the 404 was fixed?

#

if yes, resubmit it now

sick haven
#

RIP

#

ok thanks

#

I guess ill wait

mild valley
#

Hello, i need help I linked the vote to a role called voter the dsl bot is on top of the role on the role list but Whenever people vote it doesn’t give them the role anymore. It once did but then it just randomly stopped working so I went to my server on the part where u can add ur server to the public server list and then i saw the voter role there and I was like why is it not working. DSL has administration perms and no one has touched it I have no reason why it randomly stopped working. Not sure if this is a bug but I’m about 99% sure i did everything correctly.

zinc oracle
#

this is a known issue, pins

mild valley
#

OH IM SO SORRY!

dull fulcrum
#

Is the website 100%?

zinc oracle
#

no

dull fulcrum
#

Rip

#

Alr

zinc oracle
#

pins have the current issues

dull fulcrum
#

Ty

surreal citrus
#

so i added the bot to our server, everything is setup, but its not popping up on the server search bar

#

whys that?

zinc oracle
#

known issue, pins

#

wait, that issues not even in pins is it 👀

surreal citrus
#

👀

gloomy shell
#

the search issue has been an issue for a lot longer than the migration

zinc oracle
#

maybe it should be in the pins anyway though

#

eh maybe not sorry, offtopic ;p

surreal citrus
#

do i have to wait 1week for the approval?

mild valley
#

I hope u guys can get the vote issue fixed I loved that feature

jade portal
#

yo! idk where ask that but... How do i know if my bot is on the review list?

mild valley
#

Voter role *

zinc oracle
zinc oracle
surreal citrus
#

ok and the queue is undergoing maintenance i assume

zinc oracle
#

there is no queue for servers

surreal citrus
#

so why is my server not popping up 😢

jade portal
zinc oracle
surreal citrus
#

ahhh ok

long ferry
sick haven
#

ty sir

tranquil peak
#

How's everything going everybody I left out earlier left my phone at home I went to go pay my rent and to give some of my medication waiting for FedEx to bring the rest

zinc oracle
#

this is a support channel for top.gg

tranquil peak
#

My cell phone is actually off because I don't have the funds to pay it my tablet is back at the warehouse getting fixed because it was hacked no comment and most likely the same fatality happened to my cell phone cuz I've been experienced in certain things so I've been calling Google and Motorola just walked in I got to get dinner ready they told me I did overtime so I didn't take that long

fleet swan
#

bro, this is the support channel like woo already said

sage igloo
#

-support @tranquil peak

wild stoneBOT
#

@tranquil peak

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

gusty pier
#

it keeps saying this although im in here

grand ravine
#

Try ctrl + f5

#

To clear cache

gusty pier
#

will whyi typed save?

long ferry
#

wait 30 minutes or so, then try again

gusty pier
#

still says the same thing

long ferry
#

wait 30 minutes

gusty pier
#

ok

steep moat
#

Hi

long ferry
#

hey can we do anything for you?

sick haven
#

There a command to see what bots people have listed

#

?

long ferry
sick haven
#

ty

raw lichen
#

hi, i submitted my bot 15 days ago, would you know about how long it will take to get reviewed

long ferry
#

1 week or longer, though due to the ongoing site issues, this can take way longer

raw lichen
#

ok thx

dark oak
#

I added my bot at 19/02/21 but no response from Luca it's approved or declined

long ferry
#

resubmit it again, as we had site issues going on

sturdy swan
#

ummm so hi I’m trying to add bots through mobile since my laptop broke and it doesn’t let me invite them since there’s options like Twitter and I can’t click it so

bright dragon
#

same

dark oak
long ferry
#

yes, you need to resubmit your bot though

sturdy swan
long ferry
#

is it related to pinned messages?

dark oak
#

What can I do to not get declined

sturdy swan
#

pinned?

zinc oracle
long ferry
dark oak
sturdy swan
#

no lol

#

is that a no then

sudden tiger
#

webhooks aren't working for me

#

help

long ferry
#

if your question isn't answered by one of the issues on the pinned messages, then ask

long ferry
bright dragon
#

on the mobile site when you go to add a bot, it looks like this.

sturdy swan
#

yeah

#

we can’t click invite

bright dragon
#

yeah.

sturdy swan
#

it takes us to Twitter

zinc oracle
long ferry
#

but yeah reported already

sturdy swan
#

I’ve already tried google

bright dragon
#

Alright, let me see.

#

i'll try chrome.

sturdy swan
#

it’s the same with different sites

#

idk about chrome

bright dragon
#

its true.

#

Same thing.

long ferry
#

then known issue

sturdy swan
#

is the role reward thing also a known issue?

#

like its not giving the role reward to voters

bright dragon
sturdy swan
#

yeh

midnight forge
long ferry
bright dragon
#

aight

#

guess we'll just have to wait then

dark oak
#

What is modified & modify

long ferry
#

what?

zinc oracle
#

changing in a significant way.

dark oak
#

Ok

past seal
#

how long does approval last ?

#

24-48hrs days?

sick haven
#

About 7 weeks

long ferry
#

well not 7 weeks

sick haven
#

will be now kek

long ferry
#

2-3 weeks or longer atm due to site issues

wild wharf
#

Yo, my friend just invited me to this server, and I’m confused as hell rn.

long ferry