#support
1 messages · Page 331 of 1
No, not every problem is related to the site issues

whether we should lock this channel or not is not a discussion to be had here either
no point as people will still ask in general
😭
Uff, I'm not being able to edit my own server
Queue is currently paused due to the site issues. Please be a little more patient
Lmao
Try logging out and in again, make sure you are the owner of the server or that you have the Manage Server permission
Nothing happens
If that doesn't help, it's most likely related to the current site issues
ok
To my profile
#site-status and pinned messages
is vote tracker safe? (bot)
Define safe
try it and see
please read #site-status and pinned messages
Like just a minute
as said before
#site-status and pinned messages
Pinned messages of this channel
Oh found
#site-status and pinned messages #support
When wlll the site get repaired
Hello i am here to report a problem
Is it related to #site-status and pinned messages of #support?
Hlo I need help
read it first before reporting the propblem
is your help that you need mentioned in #site-status and pinned messages of #support ?
My problem is when I want to vote for a bot it says login I log in but again it says login
#site-status and pinned messages of #support
I dont understand you
Brand new users are unable to log in to the site, they attempt and it just keeps asking to login again.
look at the pinned messages of this channel
My account is 9 months old
How much do I need to vote for bots
my bot accept pls
week or longer, though due to #site-status, we can't review bots
K thanks
that will take a bit
there is a queue and you have to wait for your turn to come
You can fix this issue by using Adblock, it will let you login 🙂
doubt that
It works
just wait till it is fixed by Monday
Worked for all my members
You are a older user, so are possibly your members
the issue is referring to brand new users
Yeah
I am also old user bro
One of my users
Still, just wait till Monday until the issues are fixed
And active also
Ok bro 👍
I mean use adblock anyway cuz it stops the hell that is top.gg loading times but that shouldnt cause the oauth to break 
if it does cause it to break then they've managed to achieve the ultimate fuck up
hello
no, also related to pins
The number of votes is not going up on server pages/I am not getting my voted role for servers (votes are still being processed correctly however, will show all votes when fixed).
hello
how can i fix this gys
yes
This is my issue exactly !!!
they will show up properly
Ight!
Read #site-status and pinned messages in this channel
hey there, I just added the bot to my server and the next step is to go to my profile, and it keeps giving me an error. Is something going on with the website rn?
Take a look at #site-status and the pinned messages in this channel.
Who changed my name ?? @long ferry
Skr is my real name bro 🙄 @long ferry
for the emotes and unpingable characters
well, then live with your nickname
well i mean you dont need to have all pingable characters in your name
Does this mean I won't be able to add my server to the website at this current moment?
I think it does
Yes, wait until the issues are resolved. Hopefully around Monday
🥺
¯_(ツ)_/¯
Thank you! ❤️
Hi, I have one question. Can you say me if is normal that I does'nt see my new bot page ? The bot has been mentioned but the URL contains a different ID from its own. 🤔
Read the pinned messages and #site-status
Submitting a bot DOES WORK but it gives a 404 error upon submmission and you cannot see it on your profile page even when logged in.
read pinned messages and #site-status
Brand new users are unable to log in to the site, they attempt and it just keeps asking to login again.
i have problem to login to your website, can someone help me ?
i literally told you in dms to read #site-status and pinned messages
It's hard to say everyone the same thing right bro ?
People don't read before asking
xD
I was one of them before lol
yep
But, nice work bro, you are very responsible !! @long ferry
yes
website wont let me log in, any solutions?
pinned messages and #site-status
god dammit hope
gotcha cheers
where can we be notified when the bot is fixed
Updates will be sent in #site-status
If you are talking about a specific bot that's broken, we cannot help with that. Please ask in their support server
read pinned messages and #site-status
neutral Brand new users are unable to log in to the site, they attempt and it just keeps asking to login again.
They will fix it soon #site-status we wait until they fix
Patience
Ye
Sure
Thanks for the information, I was just confirming that is this problem with only me or for other ppl too.
im bored
-support
This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!
{'bot': 'bot_id', 'user': 'user_id', 'type': 'test', 'query': '?test=data¬RandomNumber=8', 'isWeekend': True}
what exactly is not random number?
That is just example data
@acoustic gale read pinned messages
The query is what you would get on your vote URL: https://top.gg/bot/botid/vote?everythinghere=query
perhaps try asking in #topgg-api, someone there may know and its less likely to get lost
okay
my bot confirm time passed but still goZtermiy as%
passed but still not showing as%
read the pinned messages of this channel
I don't know English. Can you summarize the translation?
hope
omg
okay thanks
Read the pinned messages
oki
i can't login https://top.gg/ plz help me
read pinned messages
and #site-status
Hello, i need some help with the Double Counter bot
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
Ah, ok, sorry for bothering ya
When I add my bot, or atleast press add, it says invalid token. What does that mean?
What happens when you apply your bot twice?
nothing
Mine just did
your bot is still added
just dont submit it multiple times
it will still count as one
no it wont
Ya it was accident
Good thanks
Hey how's it going ? I have a problem. I was on the top.gg website I was trying to add a friend's server to him, but when I get to step 2 when I open my profile, an error happens and only that appears
Read #support pinned messages and #site-status

c:
hello, i am trying to vote for taco shack to earn my daily $$ and when ever i do !vote and click on the link it says i have to login, and when i login it jus pops back up w the same message saying i have to sign in again, and it does this over and over forever...what can i do?
Read #support pinned messages and #site-status
Also, were we not able to see our own bot despite it being unverified?
related to message above you
yea idk
cause when i jus went to the site and logged in it worked fine and i voted, but then i couldnt get my reward
you have to use the link, it takes you to top.gg
then it seems to be related to the support server of that bot
ask there
though i highly doubt it is an issue on their end
Read #support pinned messages and #site-status
someone help,, the bot has all the permissions but it just says this on top.gg:
There are no roles in this server that can be managed by Discord Server List.
Make sure Discord Server List has permission to Manage Roles and is above any roles you want to reward.
the bots role has administrator permissions and everything, idk whats going on
you probably need to ask the users that actually use tacoshack here
read the message above yours
i tried to add me server into DSL and it shows an error like this
An unexpected error occurred, contact an admin if this continues happening.
If you believe something should be here contact us through our Discord Server or at support@top.gg
Login | Return Home
oh ok but when will it be resolved ?
kk tyy
😳
my bot looks approving at the website for a few days.
i am a bit curious so i added a feature to my bot to report me when it joins a new server.
it didnt report a server join to me.
it is 7/24 online on heroku.
We arent testing bots right now due to the site issues
when i try to add a new bot, i fill in the information but then i get this error when i press submit
when you'll start testing?
Read #support pinned messages and #site-status
same
Read #support pinned messages and #site-status
o ok
so it has been submitted and i just have to wait?
i submitted 4 times total too, is that an issue? 😅
it will stil lshow up as one bot
Read #support pinned messages and #site-status
submitting it multiple times wont do anything
Help?
Read #support pinned messages and #site-status
Ok ty
Read #support pinned messages and #site-status
wanted to ask if my bot is offline during the team is revewing the bot what will happen ??
thanks for reading
it will get declined
hello
hi
if it gets declined can i re list it ??
yes
ok graet
Is there a way to login?
who is Luca a bot ??
I can't login to the site, can someone help me?
Luca is our server bot
Read #support pinned messages and #site-status
hey i need help
please
im adding the dsl bot to my server
but it deosnt show up on my prifle
on top.gg
Read #support pinned messages and #site-status
i want to add my server
cool have you coded it coz i am just amazed that you have made this cool site as well as the server and the bot
thank you
can anyone help me
Read #support pinned messages and #site-status
?
are the issues gonna be fixed
and if yes when
i read the support pinned messages
on monday is the eta
I hope the issue has been fix, i need to vote
Should be fixed around Monday
Ahh I see, #site-status will be updated when it’s all fixed.
What font did you use on your logo btw?
Keep general chat to #general or #general-int please
Im sorry
Np
My server's votes are stucked at 60
Read #support pinned messages and #site-status
Me?
And even after submitting my voter role dsl isn't giving roles
Doesn't say abt Luca
no, @sturdy swan
Kay
Oh
https://this-is-a-really.questionable.link/V8tJAH Why are half my reviews this?
is it that hard to fetch an avatar?
Cause the site has problems
Bruh don't be an ass
Read pinned messages
And #site-status
It's been like this since before the migration
Sus
the first review never has an avatar either
ever since reviews were added
and now my bot suddenly doesn't have one, even though it's rendered literally further up in the page
Sowwy then
nah its good
Well @mint schooner
i can't say more than:
1: Read #support pinned messages and #site-status
2: p a t i e n c e
So thanks
So also Luca is affected by issues
Please don't ghost ping people
What
xD
Ghost pings are pings then deleting the message, I assure you there was
there was none
pls beg
guys i can't log in on the site?
Read #support pinned messages and #site-status
i said that already
Brand new users are unable to log in to the site, they attempt and it just keeps asking to login again.
This refers to "new top.gg users"
well i didn't see that there
okay
thanks
i sent an auctions access request a while ago- i think it was when the site was still going under repairs and stuff, but i wanted to submit a new one and it said that my request is already being looked at- is this true?
Takes about 1-3 weeks for auctions approval
I can't vouch for that, but the devs are working on site issues rn
is the bot up
what bot
i mean the site
well, i have to help
ohhh ok! noted uwu
as a staff member
The site is up yes
it is, but there are issues
cant login on the website
same
Any turkish?
Brand new users are unable to log in to the site, they attempt and it just keeps asking to login again.
I need support
and how are you supposed to fix that?
Try dming @tranquil yacht
Well, wait?
and how long?
i cant even log in bruh
like, just be patient
whys that even a thing tho?
don't know
i added my bot 2 days ago but I'm still waiting to accept it. when is it approved
probably because of alt voting
1 week, can be longer
It is around 2 weeks right now. Bots are not being reviewed due to the site issues, take a look at the pinned messages in this channel and #site-status
Site is being migrated, which is causing issues with adding new users to the database.
The goal is to have it fixed by monday
im loged right now for first time in top. gg
Okey thx
okay
and i cant do it
do what
I need help
With what
I added my bot, but it said i clicked a link that didnt exist
Site issues
hi, i apologise for asking, i tried to understand #site-status but i struggled. when i try and access my server page it doesn't let me. is this a known issue?
Yes, it's related with the migration. All you need to do is wait
wait, i logged in and out and it fixed it 
logging in and out fixed it ^_^
sorry to bother !
oh, one more question ::
uh, i know it says i can delete this, since the user was kicked for being toxic, if i delete it does it return my star level to normal?
it has to
okay thank u so much !
no worries 👍
That is due to the site issues, take a look at the pinned messages in this channel and #site-status
Ah alright, thanks!
Does anyone know roughly when they will tell where their bot is on the list to be added?
Any chance you know when this will be fixed?
ETA is Monday
You will be pinged in #logs and you will get a DM from @wild stone when your bot is approved / declined. We are not reviewing any bots right now due to the site issues
I understand thanks
Np
How to use owo?
You need to ask that in their support server
Is broken
Can u send me link of that server?
It should be on their bot page, in the bottom right
I can't find it on mobile
Their invite link on their page has expired, I've just found their actual one. I've sent it to you
Np
Arkadaşlar Botumu Ekledim Ama Profilime Girdiğimde Bot Gözükmüyor ?
ve Bug Oldu 3 Kere Ekledi Botu
Bu, şu anda devam eden site sorunlarından kaynaklanmaktadır. Sıraya eklendi, daha fazla bilgi için bu kanaldaki sabitlenmiş mesajları kontrol edin. Google translate kullanıyorum, bu yüzden bunun ne kadar doğru olduğunu bilmiyorum.
Okey
Top.ggde Bir Team Açtık Ve Arkadaşımı Davet Ettim Ama Arkadaşım Teamime Nasıl Katılıcak Onu Bilmiyoruz Bilen Birisi Varsa Yardım Edebilirmi ?
so i invited the DSL bot, but my server does not appear in my profile
That will be related to the site issues. Check the pinned messages in this channel and #site-status
alright, gr8
We Opened A Team On Top.gg And I Invited My Friend But How Will My Friend Join My Team We Don't Know If Anyone Knows It Can Help
also side note this invite is broken
no
This is already the Support Channel
😄
the website is a bit broken rn, and ther's issues with teams
read #site-status and the pins for more infos
come back when everything will be fixed ;P
So Can't I Take My Friend Into My Team?
not rn 😔
There isn't because the developers are reworking the website
Hi
Anyone else not able to login to the site with by authorizing top.gg for their discord?
I have a bot
Yes, check the pinned messages in this channel and #site-status
You need to have your bot approved on top.gg for that
You'll get the role when your bot is approved on the website.
oops, sorry for the duplicate response lol
Ok
How long can it take when you see Your bot is waiting for approval!?
I am waiting more then 3 days
It takes around 2 weeks right now
We are not reviewing bots until the site issues are fixed
possibly a bit longer since we cannot review bots right now
Ok, thank you for the support!
If you are having issues with setting up webhooks ask in #development. There is site issues right now which is why it isn't working, see the pinned messages in this channel
ok, thanks for support
Np
Mevcut bekleme süresi 1+ haftadır.
If you are having site issues, BEFORE asking your question please read this post: #support message
https://top.gg/servers/new --> There is site issues so it probably won't work yet, should hopefully be fixed around Monday
You cannot at the moment due to site issues
Özür dilerim, web sitesinde şu anda bot bekleme sürelerini artıran bazı sorunlar var.
can i get a ping when im able to list my server again?
Just check #site-status it will be put in there. It should hopefully be sorted around Monday
aight
hi ! i have met a problem for the bot's vote
Have you read the pinned messages in here and #site-status ?
i couldn t login in my profil
I just joined the server. having the same problem as above
Take a look at this message --> https://discordapp.com/channels/264445053596991498/714045415707770900/812464568172412938
thanks
What problem are you having?
Take a look at the pinned messages in this channel and #site-status
Oh ohk ty
ok big thank of you !!
Answer my question.
There is no requirement
Pls
I am currently 14 years old, am I okay to apply for bot reviewer?
Yes
@livid glacier oi noodle twat
Okay.
@cyan flint ads
@tidal ruin no advertising
too slow nom
i will now be on dnd
Oh I’m sorry I didn’t know I think o missed that bit about no advertising
ping parm
ok
@sturdy swan it's a known issue with the site right now
no i'm busy
Should be fixed before a day or teo
ok, thank you
hey help me
it shows 24 votes always
but since that so many people voted
Is there any way to fix? or just a thing automatically gets fixed
has been like this for at least 3 days
ahh okay then, thankie ❤️ ❤️
is not quite nitro legal
Not sure what not quite nitro is - but this channel is only for top.gg related support questions.
I don't think it is
Excuse you?
What?
idk
Wasnt talking to either of you?
You didn't specify
Wasn't responding to you lyss 
Was responding to magma
Fussel why are you even typing here?
Can't you let them?
I'm waiting for people who need help and I enabled notifications for this channel
Ok, well you dont need to tell a mod to go to general, thanks.
Or bot reviewers
^
% does not show on site
can anyone help me
Check the pinned messages in this channel and #site-status --> It has been removed temporarily
What's up?
i vote but i dont get my items
when my boat was examined, it was 1 month
but my frnd sid it was because i clicked on the 2nd link
As I just said, it has nothing to do with top.gg. The bot is fine, if you want to complain about it complain to discord. Not us.
when you do pls vote
I couldn't read my Turk, which channel is writing this message
?
i upvoted dank memer
what second link
@south kite go ask in their support server then
^
how every channel is blocked for members
What?
We cant help you with their server
#790047438810382336 @south kite
iirc there is a website similar to top.gg but named discord bot list or something. how it's called?
Top.gg used to be called discordbotlist
Its the same website, just renamed and new domain
-topgg
A new era began on October 1st: discordbots.org switched to top.gg
Read the official announcement by clicking this link
Why did this happen?
DBL doesn't want to be a pure Discord Bot List anymore, removing "Discord Bot" from the branding allows the site to expand into other services.
is top.gg the only website that offers similar functionality?
searching for discord bots?
fair enough, thanks
Is reward role bug fixed?
bro i said 5 and it said check a whole channel if ur issues there
i checked
and it wasint
wht
This is not the place for it.
is it not eta before monday
Please go elsewhere about that
can you help
if i dont get my items
What is that ?
Hey, top.gg community — we’re excited to launch one of our biggest updates to date.
Tnx !
Np!
i can't vote for any bot in my server, what do i do?
read pins
Read pins
pins
4 days it is like this
i can't vote for any bot in my server, what do i do?
PINS
Another message saying the exact same thing isn't needed.
are all the current issues still active?
hi there it wont let me link my account and vote for bots
read pins and #site-status
Read the pinned messages
cant seem to find it
top right
I have the DSL bot in my server, and the server owner has filled out the forms. Is there a waiting period before the server listing goes live, or is there something going on?
I just did
then you should know the issue
read pins first and #site-status
If your going to delete then why are you sending more messages 


hello
Hi
Read the pins
Currently it won't work
Because of the new infra update
But once it is fixed, go to https://top.gg/newbot
ok but i have an eror
keep getting this error message
that error is related to pinned messages
Read the pins
see pinned messages and #site-status
ah okay thanks 
If you are a first time user, read pins
thanks 
thanks 
For any users that come for support after this message.
Read the pinned messages and past messages in this channel before asking your question to prevent repetitive responses
hi
Hello
i have a problem on voting bots it keeps redirecting me to log in after i hit enter
yikes
ow sorry

these useless messages are only contributing to the mess in this channel
no need to react to what other people are saying
answer the question in a polite manner or dont say anything
⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️
If you are having an issue with top.gg-
Please read the newest PINNED message in this channel.
Please keep an eye on #site-status for updates!
These issues should be fixed in the next day or so!
Thank you for your patience and understanding during our site upgrade.
DO NOT USE OTHER CHANNELS FOR SUPPORT REQUESTS. Doing so may result with a mute. Please read carefully the messages above.
Please note that if something isn't working as EXPECTED, including adding, viewing, editing, inviting, deleting and reporting bots/servers/reviews/profiles/teams, it might be affected by the incident mentioned in #site-status. We understand how frustrating this is and the inconveniences that it caused. The team is still actively working on the site's migration. Keep following the channel for updates.
Important Links to Messages
Since I’ve gotten 10484827173 DMs today about site issues I’m gonna link some of the messages you NEED to read before attempting to ask staff members if you’re having site issues.
Current Site Issues: #support message
Information on why this Channel is Closed: #support message
Recent Message from Xetera: #site-status message
Note: Just because you are having an issue and it is not listed here, doesn’t mean it’s not caused by the migration. PLEASE read all the information in this channel before asking staff members for answers to your problems.
There is no exact ETA, but these issues will be fixed ASAP. Please be patient, we understand your frustration, but make this easier on everyone and read!!

You can check #site-status for updates!!

SITE OPEN
-support
This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!
I'm having s good time having a good time
Doesn't mean shit post in here
The votes still broken or are they fixed?
uhm I believe they're fixed
Should be fixed
I can't redeem my voting credits. When I click redeem it does nothing 
Please read auctions related channels for that ^^
the aki bot has the wrong picture for Blackmore
I can't seem to report troll reviews for my server any way I can get some help?
-wrongserver @patent gulch
@patent gulch
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
@versed wraith Do you not get shown a report button on your servers reviews?
Huh strange
Maybe a bug because you're logged in?
do flagged reviews get checked and deleted if theyre obviously from trolls?
cause I have reviews from people who never even joined
If they violate our guidelines they will get removed
hey are bots being reviewed?
Well they're an obvious abuse of the review system but when flagged they were restored and now I cant even flag them
not currently
We don't review bots yet. Community managers will be posting a message in #site-status for more information regarding bot submissions and approvals.
Btw support server buttons dont work 
That's unfortunate
Every button or?
@odd ridge known issue
why not? if i may ask
we cannot because of the site issues
I'm just wondering, about how long does it usually take for Bots to be accepted?
right now, could be 2-4 weeks because we cannot review bots
Oh rip..
so is there anything I can do about this false review issue 
I transfered my bot to a team with only me, and my co dev is now the only creator and i am unable to edit the bot.
if they break guidelines flag the false reviews
@versed wraith I've reported it to a dev so you should be able to report them later once it's been fixed
Could I have the transfer undone
hi
Hey, can we do anything for you?
Hello
The bot is on the team, I am just unable to manage it
Alright, Thank you.
But what i need to do there
the support server button doesnt work
Yeah known issue
Fill in the application
yeah just fill in the required fields
Could someone help me out with the issue above?
This HTML pole does't work
possibly known issue too
Well I want my bot back
I'm filling it with Commands and its saying 'please add commands'
read everything
Hello! My bot says it will be approved for 2 weeks. Is this normal? https://top.gg/bot/761678375282409484
That is normal, read pinned messages here
so how long will this take
read pins regarding queue times, though as we're currently unable to review bots, this may increase up to 2-4 weeks
understood thanks
I think Xiuh is typing a new message to pin 
Hey I'm kinda confused about a bot i made using py
Scary 👀
#development if you need development-related help
What's up buddy 🙂
CURRENT SITE ISSUES
vote-webhooks on top.gg/servers may not work
》 this means role rewards may not be given by dsl
users are unable to select a server when applying for auctions
Bots/Servers may not show up in search - {TRY editing the bot and checking back later to see if it appears}
Some users are unable to edit their bot/server
》 in addition to above, some users can edit their bot/server but their additions are not saved properly
Teams Issues:
some users cannot transfer their bot to a team (the button does nothing)
bots on a team may not be able to be edited
Adding members to your team may not work, they do not show up as pending invitations like they're supposed to.
You cannot add or remove co-creators after submitting your bot. This is due to the design of the new editing page. If you wish to add another user to get access to your bot, consider using teams (if possible to invite, see issue above).
Please keep this channel for top.gg related issues, you can ask in #development
Nop I mean how to commercialise it
commercialise? are you talking about auctions?
Oh approved, read pins for questions regarding queue
Were I'm a bit confused
Yeah i did all but were can I check if it got approved
Found a CSS bug: grid margins not respected or properly followed. https://i.imgur.com/USbzKhU.png
is this your bot?
Yeah
799697654279307314
Then tell us what you don't understand, help is available
I also know that the team tried to fix this weird CSS bug too, and it used to be gone for a short period of time, but this one appeared again.
Chrome
16:9 1080p60
You should check if there is an update too
I filled everything in the chart on top.gg/bot/client ID
weird it shows fine for me
chrome is up-to-date for me
But i didn't fufill some
You can delete the post on the site when you're logged in
It's not
Then that might be an issue, there are some things wrong with the website
@icy kestrel can you send the URL of the server?
You will get a DM from @wild stone and pinged in #logs
The top gg url
And what are prefix?
Go to your profile and click on your bot, look at pinned messages for verification related questions
Yea this as well
Ok lemme check
Just send your servers id here please
how do i use Rythm 2??
This channel is just for top.gg support, if you want help using their bot join their support server
fuck off man
Wow..
-wrongserver
@cinder hawk
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
and be polite towards people ty, they provided you with correct information
what can i do in this server then
well for starters, you can read the rules #rules-and-info
but this channel is for top.gg support
What happens when you click the delete button @icy kestrel
How many time it takes to aporove the bot?
@sturdy swan Check pinned messages for approval related questions
Ok thx a lot
Wowowoowoeoe So much time
I thought they were going to tho 👀
Yea some problems with the site so there will be a delay
so we dont have an accurate assessment
-trsupport
Bu kanal sadece top.gg hakkında sorular içindir. Dilerseniz #general-int kanalında Türkçe şekilde başka bir konu hakkında konuşabilirsiniz.
Ok
xignotic is looking into it
Hello, I'm from Brazil and registered my bot and I don't know what to do now. I looked on the site and it still hasn't appeared, is it being analyzed? Or anything else sorry for my lack of information but if you can help me I appreciate it.
if you have a support question and need to ask it in french you can here, otherwise please use #general-int
si vous avez une question d'assistance et que vous avez besoin de la poser en français, vous pouvez ici, sinon veuillez utiliser #general-int
Ouais t'inquiète
Hi, today I have added a bot called Mudae, when I add it to a channel it does not respond to the help command, any solution? How do i configure it?
your bot is just in the bot queue and needs to be approved by reviewers, which takes a while
You need to contact the support team of Mudae bot. We cannot help with other bots.
Ok, thank you very much for your help.
-trsupport
So im an admin in a server. And im trying to setup top.gg where do i do that?
Its weird layout for me
For servers head over to https://top.gg/servers/new
Hi
hey, do you have a support question?
please understand these types of things which require an investigation take time. @icy kestrel
One of my bots still is not appearing on my profile page is that normal
Hello, i need help I linked the vote to a role called voter the dsl bot is on top of the role on the role list but Whenever people vote it doesn’t give them the role anymore. It once did but then it just randomly stopped working so I went to my server on the part where u can add ur server to the public server list and then i saw the voter role there and I was like why is it not working. DSL has administration perms and no one has touched it I have no reason why it randomly stopped working. Not sure if this is a bug but I’m about 99% sure i did everything correctly.
this is a known issue, pins
OH IM SO SORRY!
Is the website 100%?
no
pins have the current issues
Ty
so i added the bot to our server, everything is setup, but its not popping up on the server search bar
whys that?
👀
the search issue has been an issue for a lot longer than the migration
do i have to wait 1week for the approval?
I hope u guys can get the vote issue fixed I loved that feature
yo! idk where ask that but... How do i know if my bot is on the review list?
Voter role *
not for servers. its just a preexisting issue with the site.
if you submitted it, it should be in queue
ok and the queue is undergoing maintenance i assume
there is no queue for servers
so why is my server not popping up 😢
Yes, but should the status appear on my profile or does it only appear when it is in review?
search doesnt work properly
ahhh ok
ty sir
How's everything going everybody I left out earlier left my phone at home I went to go pay my rent and to give some of my medication waiting for FedEx to bring the rest
My cell phone is actually off because I don't have the funds to pay it my tablet is back at the warehouse getting fixed because it was hacked no comment and most likely the same fatality happened to my cell phone cuz I've been experienced in certain things so I've been calling Google and Motorola just walked in I got to get dinner ready they told me I did overtime so I didn't take that long
bro, this is the support channel like woo already said
just resubmit your bot just in case. https://top.gg/bot/new
-support @tranquil peak
@tranquil peak
This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!
thankss
it keeps saying this although im in here
will whyi typed save?
wait 30 minutes or so, then try again
still says the same thing
wait 30 minutes
ok
Hi
hey can we do anything for you?
ty
hi, i submitted my bot 15 days ago, would you know about how long it will take to get reviewed
1 week or longer, though due to the ongoing site issues, this can take way longer
ok thx
I added my bot at 19/02/21 but no response from Luca it's approved or declined
resubmit it again, as we had site issues going on
ummm so hi I’m trying to add bots through mobile since my laptop broke and it doesn’t let me invite them since there’s options like Twitter and I can’t click it so
same
Ok it's now no problem site issues are solved
yes, you need to resubmit your bot though
can you help me with my problem or are you busy
is it related to pinned messages?
What can I do to not get declined
pinned?
make sure your bot follows #rules-and-info
pin image send it
if your question isn't answered by one of the issues on the pinned messages, then ask
ask in #topgg-api
on the mobile site when you go to add a bot, it looks like this.
yeah.
it takes us to Twitter
I think that issue was already reported
safari, try a different browser
but yeah reported already
I’ve already tried google
then known issue
is the role reward thing also a known issue?
like its not giving the role reward to voters
do you know how long it'll take to fix?
yeh
Yes that is a known issue, see the pinned messages of this channel.
vote role rewards for servers are not being given/not saving properly
not sure
What is modified & modify
what?
changing in a significant way.
Ok
About 7 weeks
well not 7 weeks
will be now kek
2-3 weeks or longer atm due to site issues
Yo, my friend just invited me to this server, and I’m confused as hell rn.
read #502193464054644737


