support

[hybrid swift]

my server is not showing on my servers page, and after enter on my server page, i don't have the option to edit

[gloomy shell]

the site is having some db fucky wuckies

wait until an update in #site-status then try again

[karmic condor]

I reset my DBL token and now i'm getting an "401 unauthorized" error message. Should I wait a few hours for it to fix itself?

[hybrid swift]

ok, thanks

[short oasis]

Why i cant login to the website ????

[zinc oracle]

#site-status

logins are not working properly

[limpid shadow]

Anyone else still having authentication issues?

I think i fixed all of them now

[sturdy swan]

is the Reward Role feature disabled?

[limpid shadow]

does this still happen for you?

[limpid shadow]

We're in the middle of a migration, there's some features that won't be accessible for the next few days

[sturdy swan]

ah oki ty

[oak granite]

no, it doesn't, it works now

[limpid shadow]

yay

cool

let me know if anything is happning that's not good

[real spade]

i have a question we made a team how can we delete it ? In Top.gg

[delicate basin]

You can't delete teams currently

[real spade]

@limpid shadow

[limpid shadow]

Yea

it's not possible to delete teams at the moment

you can leave teams though

by going to members

and pressing the leave button on your member icon

but ofc you can't leave if you're the owner

[real spade]

I am owner

[viral prairie]

then you know your answer 😛

[real spade]

In the future can you make the owner delete the teams?

[limpid shadow]

yes

but I want to make sure it verifies before people delete their teams containing bots/servers

because it'll post the thing back to the original owner

yes

you're speaking to them

[icy magnet]

When authorization on top gg will be repaired?

[limpid shadow]

what error do you get?

[limpid shadow]

should be fixed

when you try to vote?

link?

[sturdy swan]

im gettin it too

[limpid shadow]

what link is this?

[sturdy swan]

basically tried clicking on my profile

and that showed up

[limpid shadow]

ah i see

[limpid shadow]

can you try logging out and logging in?

[sturdy swan]

i alr tried that

same thing

[limpid shadow]

ok

Let me check for ya

[sturdy swan]

[viscid bough]

Reward roles aren’t being awarded and I can’t log into the page to check as I’m met with a forbidden error everytime

[real spade]

Thanks but, When the certification will open?

[limpid shadow]

not

[real spade]

Thanks

[viral prairie]

be patient

[limpid shadow]

that was 3 minutes

lol

[haughty meadow]

How can I find out why my server locked?

[zinc ore]

Request auction access, see https://top.gg/advertise

[zinc ore]

DM the moderator responsible (it should be written on the lock message page)

[haughty meadow]

okey

[novel socket]

so when we vote forout server it doesnt register the vote online but itll give people rhe roles

[haughty meadow]

Tnaks for return

[viscid bough]

My server is all of a sudden not listed in my list of servers on topgg but I still have the bot and it’s online

[sudden salmon]

[ionic sierra]

Support?

[gloomy shell]

no, youre not selling your bot

youre bidding on advertisements

[mortal gulch]

how do i make a bot?

[gloomy shell]

-faq 3

[wild stone]

Frequently Asked Questions 📜

3. How do I make a bot?

PLEASE READ BEFORE ASKING QUESTIONS

[ionic sierra]

it won't let me in with my account

[stone orbit]

check pins and read #site-status

[gloomy shell]

@limpid shadow didn't you say you fixed log in issues?

[viscid bough]

If I kick the bot and reinvite would my server return to my list of servers on topgg?

[gloomy shell]

no

there issues with the site right now, not the bot

[limpid shadow]

yea on DSL

[gloomy shell]

oh not on DBL?

[limpid shadow]

I didn't know there were issues on dbl

🤔

[viscid bough]

So how come I can’t edit my server on there

[limpid shadow]

wack

[gloomy shell]

this person said they cant login

[viscid bough]

Oh ok

[limpid shadow]

try logging out and back in

[viscid bough]

I did log out but the edit page has now disappeared from the server page

[limpid shadow]

yes, log back in

[viscid bough]

Lol I did 🙂

[limpid shadow]

can you show me?

the server

[viscid bough]

And the server is gone from my list of servers

Server id?

[limpid shadow]

link me the server id

[viscid bough]

One sec

760554279249117264

[molten scaffold]

Hi i got a question. Our voting counter on top.gg website is not adding up. Why is this?

[gloomy shell]

it takes a bit to update

[limpid shadow]

server seems to be still there

that's good

[molten scaffold]

Okej! Thank you hehe

Just thought incase i had done something that was wrong 🙂

[delicate basin]

So are the problems fixed or not sure yet? What can I tell the users when you're not here?

[viscid bough]

I have admin perms just can’t edit

[gloomy shell]

certain things are fixed and certain things arent

just tell people to wait

[next rapids]

When I try to set the role for when ppl upvote it doesn’t work

And I gave dls perms

Is there a cool down or something?

[delicate basin]

You'll need to be a little patient

[next rapids]

ok

it says that I need to give the bot perms

[gloomy shell]

its more than likely a website issue not saving correcly

just be patient and try again later

[next rapids]

Ok

[gloomy shell]

keep an eye on #site-status

[next rapids]

Ok

[viscid bough]

Wait you can edit your server?

[next rapids]

Yes

Lol

[viscid bough]

Am I blacklisted or something 😂

[gloomy shell]

no

its because of the site issues

as we stated

[viscid bough]

Ah ok

[next rapids]

lol

[sturdy swan]

The website doesn’t even work. Where is the site issue i can’t find it

[next rapids]

#site-status

[sturdy swan]

Like voter role won’t work still

[dense bane]

I'm still having the error fix youre stuff. If I can code a bot in 1 day u can fix youre danm problem.

[sturdy swan]

^^^^ that’s my issue right there!

[gloomy shell]

and you can be a little patient

[delicate basin]

Please be patient while it's getting fixed

[gloomy shell]

top.gg is a bit larger than one bot

[sturdy swan]

No worries!

[dense bane]

No u guys make millions off you're website and U cant fix you're problem sry I'm just mad but why

[gloomy shell]

they do not make millions lmfao

[sturdy swan]

Can bots be added now?

[gloomy shell]

yes you can add a bot it just wont appear on your profile

[sturdy swan]

Millions.. are you nuts bro

[gloomy shell]

top.gg is being worked on to make it better for you so you can be a little patient and wait for it to be fixed

[delicate basin]

If you like, you can apply to become a Top.gg Teammember when they recruit again and save us all from issues like these

[gloomy shell]

veld isnt hiring any more people afaik

[next rapids]

Lol these mfs don’t know what patient means

[gloomy shell]

Dont be rude, thank you

[next rapids]

I not rude

:((

[gloomy shell]

calling people motherfuckers is very rude

so dont

[next rapids]

I did not says that

[grim brook]

uhh

i need help

adding my bot

[next rapids]

I said mother flippingers

[gloomy shell]

with what

[delicate basin]

What's your issue?

[low helm]

Why is my bot's status bar at -1?

2 days ago it was at 67%

[gloomy shell]

#site-status

[next rapids]

Mine was removed

idk why

It was a mod bot

[gloomy shell]

read #site-status

[delicate basin]

You can chat with other developers in #general

[dense bane]

I can?

[delicate basin]

As xiuh said, they are not going to hire any more people

[gloomy shell]

send your resume to [e-mail]

wont hurt anything to be ignored

[dense bane]

Ok

[grim brook]

when ever i press submit bot, it says uh oh

404

i filled out all the fields properly

[gloomy shell]

it added

its in the queue

[grim brook]

??

[gloomy shell]

it just shows an error message

[delicate basin]

That's related to the issues mentioned in #site-status, they are currently fixing it

[grim brook]

oh so my bot is in queue?

[gloomy shell]

yes

[grim brook]

ohh

ok

cuz it takes me here

[gloomy shell]

yes

im aware

its still there

[grim brook]

ok ty

[delicate basin]

Make sure to have a look at #rules-and-info to make sure there won't be any problems when they review your bot 👍

[grim brook]

i added my bot 2 times then

by mistake

[gloomy shell]

thats okay

[grim brook]

in #logs

[gloomy shell]

you did it more than 2 times lol

[grim brook]

oh lol

so only 1 will get approved right?

[gloomy shell]

its only in there once yes

[grim brook]

ty

yay

[gloomy shell]

please keep the channel on topic

[grim brook]

ok

bye bye

ty

[frail field]

Everything is breaking 😭

[robust quartz]

Hey im trying to add my server to top.gg but everytime i click on my profile it shows an error message

[gloomy shell]

yes we're aware

[delicate basin]

Everything is being fixed currently

[gloomy shell]

its a currenty issue the team is working on fixing

do you need something

or you just going to spam characters

[robust quartz]

Do you have a clue of when itll be resolved?

[gloomy shell]

no

keep an eye on #site-status

[robust quartz]

Ok tysm

[frail field]

Api down, cant update webhooks, cant login etc.

Kinda sad

[gloomy shell]

you should be able to login

[frail field]

New users cant login

[gloomy shell]

thats been fixed

[frail field]

Or there are some sort of problems with authentication atleast

[gloomy shell]

veld stated that has been fixed

but if youre just here to complain im going to ask you to not

this is for support, not complaining.

[frail field]

Aight mr mod

[spark pond]

How add my bot in list

[gloomy shell]

-faq 1

[wild stone]

Frequently Asked Questions 📜

1. How do I add a bot?

PLEASE READ BEFORE ASKING QUESTIONS

[spark pond]

Ok thx 😊

[hearty steeple]

botumun adı değiştirdim (çünkü başka kylee adında onaylı türkçe bot var kurucusu bana söyledi ve gösterdi) herhangi bir sıkıntı olurmu?

[shrewd heron]

i can't

well rip i guess i have to wait

[gloomy shell]

are you logging in from https://top.gg ?

[cyan palm]

Hayır bir sıkıntı olmaz, değiştirmek zorunda da değildin bu arada. Aynı isimde botların olması çok normal

[soft chasm]

Can someone send me the invite link to the discord bot support server?

[gloomy shell]

what bot?

[soft chasm]

the generaly discord server by discord

[gloomy shell]

do you mean the developer server with the api and verification?

[soft chasm]

yes i do

[gloomy shell]

discord.gg/discord-developers

[quasi birch]

hi, what are voting credits? Is there somewhere I can read about this?

[gloomy shell]

https://medium.com/discord-bots/voting-auctions-credits-reviews-and-more-77566c816774

[limpid shadow]

What other issues are there rn?

I am in need of a new one

[hearty steeple]

yani botumun adını eski halini değiştirmesem normalmiydi?

[gloomy shell]

some people still cant login

[limpid shadow]

really?

wtf bruh

[gloomy shell]

here

[proper monolith]

I still sant login :/

Cant*

[limpid shadow]

can you show me?

[proper monolith]

k

[quasi birch]

Ah. The redeem button does nothing for me. Also, how can I update the server count for my bot?

[gloomy shell]

-servercount

[wild stone]

To have your bot's server count displayed on DBL, please read the documentation on server/shard posting.

[quasi birch]

there we go, couldn't find the developer docs. Thank you

[cyan palm]

Onun botunu kopyalamaya çalışmıyorsan gayet normal

[dusk dome]

hi, when i log in to top.gg i get booted to the home page and im not logged in

[cyan palm]

Her bot ayrı isimde olmak zorunda değil @hearty steeple

[viscid bough]

Reward roles still aren’t working if you’re looking for a problem to fix lol

[hearty steeple]

tamam teşekkürler zaten hiçbir komudu kopya değil

[cyan palm]

it's known issue right now, you can check #site-status

[hearty steeple]

tamam teşekkürler efendim

[quasi birch]

How can I redeem my voting credits? Clicking the "redeem" button does nothing

[gloomy shell]

you cant redeem until the first of next month

[limpid shadow]

lemme check

[quasi birch]

Even if it's last months credits?

[gloomy shell]

clicking the redeem button if its last months would make a wallet for you

[lament warren]

keep getting this error what should I do

[quasi birch]

nothing happens, but in the console I get a 504 error

[limpid shadow]

@proper monolith are you a new user?

[limpid shadow]

yea this is a known issue

[gloomy shell]

ah then just wait for the issues to be resolved

[proper monolith]

Im from 2019 XD

[limpid shadow]

weird

[sturdy swan]

man I need some top

[proper monolith]

tf was that spam

[quasi birch]

Alright thanks

[soft chasm]

thx

[inland elm]

Bruh

My money is glitched

I literally had 2 mil

[gloomy shell]

wrongserver

[paper pelican]

ay hello, wanted to know if the site is down or something? we've been voting for the past days but we still stuck in 24, its not going up lol

[gloomy shell]

yes there are currently issues with the site

#site-status

[paper pelican]

oh mb

ty!

will the missing votes appear after the site is fixed? or they lost?

[gloomy shell]

they should appear

[icy lotus]

would it be fine if i used neko.life if i don't use irl nsfw?

[keen vessel]

yes

[icy lotus]

alright

[gloomy shell]

there are certain endpoints we dont allow because they are nsfw

for example, neko, wallpaper,

[icy lotus]

I know the reason why you don't allow them, but what if i only use the anime ones?

[keen vessel]

oh yeah forgot thzt

[gloomy shell]

as long as it doesnt return nsfw youre fine

[lament warren]

why won't the server list update the webhook? After I save it it will just return to the original one ;-;

[gloomy shell]

the site is having issues rn

just wait and try again later

[keen vessel]

@lament warren #site-status

[lament warren]

o kden

[shrewd heron]

i tried but can't for some reason

[gloomy shell]

yeah veld is looking into it

[shrewd heron]

i see. thanks~ sorry for disturbing. i just wanted to know why i couldn't but well thanks to you now i know

[gloomy shell]

hopefully should be fixed soon

[opaque musk]

got this when trying to run my bot

[gloomy shell]

#development

[opaque musk]

mk

[brave cosmos]

Why?

[gloomy shell]

there are some issues with the site currently

[brave cosmos]

Okey thx

[gusty saddle]

I have a general question. How many bits does discord allows you to have on a server?

[raw dagger]

hi

[gloomy shell]

not sure what you mean by bits but this is for top.gg support

so you can ask in another channel please

[gusty saddle]

Okey sorry!!

[naive acorn]

Hey!

[long ferry]

Hey, can we do anything for you?

[naive acorn]

When the certification program will be opened again?

[raw dagger]

verify my bot this time?

[long ferry]

no not atm

see #site-status

[naive acorn]

Ok thank u!

[long ferry]

will not open anytime soon, the system is being reworked

[fervent fractal]

hello

i have a problem in the site

[gloomy shell]

which is

[sturdy swan]

isn't site the problem rn

[fervent fractal]

when i login to the site to vote bots its tell me login and when i login tell me again login !

[sturdy swan]

[gloomy shell]

yes this is a known issue right now

you will just have to wait for it to be fixed

[naive acorn]

:(

[fervent fractal]

when ?

[gloomy shell]

whenever it is fixed

i have no estimate

[fervent fractal]

ok , thank you

[median wharf]

So did you login lol sorry I had to

[fervent fractal]

yeah iam login 50 times bro 🙂

and tell me again login

[sturdy swan]

lol

[gloomy shell]

yes, we are aware of the issues

[sturdy swan]

for god sake remove captcha <@&304313580025544704>

[gloomy shell]

they are being worked on

-atmods @sturdy swan

[wild stone]

@sturdy swan

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

• Raids / Multiple members mass spamming.
• Severe disruption of Discord's ToS (NSFW content, etc)
• Anything that requires more than 2 moderators to handle.

[gloomy shell]

no

we wont

thanks

[sturdy swan]

okay
and sorry for @

[cedar schooner]

I Want To Get Information About My Bot?

[fervent fractal]

One said that the problem is that the account is new and the problem is from the site, but from the account. Is his words correct?
@gloomy shell

[gloomy shell]

its a site issue, not an account issue

[gloomy shell]

what do you mean

[cedar schooner]

web site Please check the pins of the #support channel to learn when your bot will be approved.

[gloomy shell]

it takes around a week or so

maybe longer

[cedar schooner]

Okey Thanks

[limpid shadow]

Can you try again to log in on bot list?

[molten mulch]

@limpid shadow

Y I get this

[zinc oracle]

still seems to be #site-status

[molten mulch]

How do I report it to staff?

[long ferry]

No need to

Team is already aware

[sturdy swan]

basically

i enter my email

to log in on mobile

and after i do

it still says to log in

[long ferry]

#site-status

[molten scaffold]

Hi people and my selfe can not do reviews?

Why is this?

[gloomy shell]

probably related to #site-status

[sturdy swan]

Have they fixed the login issue?

[coral reef]

Not yet

[sturdy swan]

Ok

[coral reef]

There will be a post in #site-status when they do

[sturdy swan]

👍

[fickle notch]

Br?

[coral reef]

What?

[haughty ember]

hey i submitted my bot 5 days ago and it says that it haven't been looked on just yet normally it would be like %10 at least?

[coral reef]

Due to site issues the queue has been paused.

[haughty ember]

oh ok

[coral reef]

Reviewals are not underway at the moment

[haughty ember]

thx :p

[coral reef]

np

[rigid hedge]

im getting an error when attempting to view my profile on top.gg

[delicate basin]

Probably related to the issues mentioned in #site-status

Please be patient while they fix it

[opaque warren]

nice

[sturdy swan]

I need to mute the discord

I keep getting notifacations

[delicate basin]

#general

[gloomy shell]

you cant ping everyone, for reference

[coarse finch]

Are vote counts stuck? Or its a visual bug?

[gloomy shell]

visual

[radiant veldt]

I cant vote because I cant log in on your voting page...

[sour panther]

Can someone point me in the right direction on creating a prefix command for a bot? Mine uses the Slash command - which is apparently a newer way of doing things.

[radiant veldt]

What to do?

[gloomy shell]

known issue just average

#development scott

[radiant veldt]

Oh

[limpid shadow]

which route is this? post stats?

[sturdy swan]

i wanna apply for the bot

link please

[solid vapor]

keep clicking my profile on the servers tab and getting this error

[sturdy swan]

@limpid shadow

[solid vapor]

url is https://top.gg/servers/me

[sturdy swan]

no for the bot

[long ferry]

#site-status related

[sturdy swan]

my own bot

[coral reef]

#site-status

What about it @sturdy swan

Most likely related to #site-status

[long ferry]

I wouldn't suggest submitting bots atm, but the url is https://top.gg/bot/new

Well it isn't accessible anyway

[sturdy swan]

why

[coral reef]

Sometimes when attempting to submit you will get a 404 so be aware

[sturdy swan]

meaning i wanna apply

[coral reef]

Read #site-status

[sturdy swan]

for

[long ferry]

are you referring to #announcements

[solid vapor]

weird

[coral reef]

It is a problem with the site rn as stated in #site-status @solid vapor

[solid vapor]

#site-status message this one?

[gloomy shell]

#site-status message

[sturdy swan]

My bot's short description has a color that can be considered invisible, how can I fix this?

[limpid shadow]

that's a frontend issue rn

will be fixed soon

cc @quartz willow @odd galleon

[solid vapor]

so we cant add servers till a fix is implemented?

[coral reef]

Correct

[solid vapor]

ouch

[coral reef]

Currently there are problems with top.gg with the new infrastructure update

[ruby seal]

APIs are dowsy
Error: Request failed with status code 504

[zinc oracle]

#site-status

[ruby seal]

What's there?

[limpid shadow]

which route?

[ruby seal]

post bot stats

[limpid shadow]

kk lemme look into it

[hybrid swift]

hi, sorry for this question, but what is voting credit?

[ruby seal]

await axios.post(`https://top.gg/api/bots/${client.user.id}/stats`, { server_count: serverCounts }, { headers: { Authorization: TOPGG }})

Should be the correct endpoint

[limpid shadow]

yes

[gloomy shell]

https://medium.com/discord-bots/voting-auctions-credits-reviews-and-more-77566c816774 @hybrid swift

[spare roost]

Can you bid on discord?

[gloomy shell]

bidding is done through the website

[spare roost]

The website wont allow me to select my server.

[gloomy shell]

youll need to be patient and wait

there are currently some site issues

[hybrid swift]

but how can i use it?

[gloomy shell]

via auctions

-auctions

[wild stone]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[spare roost]

Do I need to invite luca?

[gloomy shell]

no

you cant invite luca

[humble eagle]

you can't invite luca

[spare roost]

so your website is broken

[gloomy shell]

there are currently some issues with the site

as i JUST said

[spare roost]

and how do tags work im kinda cofnused

[humble eagle]

btw you need @small lantern for adding server to website

[spare roost]

-tags

[gloomy shell]

tags are like the groups of bots economy/moderation/fun/music

etc

[ruby seal]

Also, ik you guys have more important stuff to focus on rn, but what about the certification program?

[gloomy shell]

certification is closed permanently

[spare roost]

only 1 server gets it?

[gloomy shell]

the top 2 bidders get ads

[spare roost]

Is there a list of tags somewhere

[zinc oracle]

https://top.gg/tags

[gloomy shell]

oop woo slightly faster lol

[spare roost]

ty

[severe robin]

Is my bot approved for 1 month or so or 1 or 2 days?

[long ferry]

week or longer

though can take longer than the week atm because of #site-status

[severe robin]

okey thx

[spare roost]

is the website still broken

[humble eagle]

#site-status

[zinc oracle]

it will take a few days at least for everything to be patched

[gloomy shell]

Yes its a known issue with the site currenlty

no, sorry

just keep an eye on #site-status

[sturdy swan]

I tried logging in and authorising my discord with the website but when I click on authorize it takes me back to the you have to login page to vote page and the cycle repeats

[gloomy shell]

yes this is a known issue right now

please keep an eye on #site-status

[sturdy swan]

Oh okay

[brave cosmos]

hey When will the site get better when I add a bot?

[gloomy shell]

we dont have any estimated time

[brave cosmos]

ok

[shy path]

hey, so i added my bot two weeks ago and i didnt get any respond, how'll I know if the bot got accepted or declined?

[gloomy shell]

youll get a dm

from @wild stone

and a ping in #logs

[shy path]

will this take too long?

[gloomy shell]

not too long no

if youve already been waiting for 2 weeks

[shy path]

Ah ok thanks 👍

[spare roost]

website broken

[gloomy shell]

yeah we know

[spare roost]

do you tjo

[gloomy shell]

you have something specific you want to report

[spare roost]

tho*

[gloomy shell]

or you just wanna complain

[spare roost]

yes

I have something specific

[gloomy shell]

then feel free to share

[spare roost]

I can’t select my server when applying

so

[gloomy shell]

yes this is known

[spare roost]

Also

[gloomy shell]

should be fixed by monday

[spare roost]

How long it take

bruu bids end monday

[gloomy shell]

yeah and you wont get accepted the moment you apply anyway

it takes a few weeks to be accepted

[spare roost]

ik my friend is

accepted to

tho

wait does each server have to be accepted individually

[gloomy shell]

each person

[spare roost]

ye

[gloomy shell]

if your friend is in he could bid for your server

[spare roost]

ty

fix your website ty

[gloomy shell]

dont be rude about it ty

[spare roost]

im not ty

take your time

wait till next month if you have too ❤️

[maiden mural]

Hello i have a question

[gloomy shell]

whats your quesiton

[maiden mural]

Uhm is voting down atm?

[gloomy shell]

it shouldnt be

are you voting for a server or a bot

[maiden mural]

Server

[gloomy shell]

what happens when you try to vote

[maiden mural]

Its been the same number for a few days

[gloomy shell]

that is a known issue

[maiden mural]

It says thanks for voting

But the number isn’t moving

[gloomy shell]

the vote number is going up internally just not on the page

yes its a visual bug

[maiden mural]

And i alsohave a voted role

[gloomy shell]

yes

its going through properly

its just a visual bug on the page

[maiden mural]

That isn’t working Anymore

Are you sure

[gloomy shell]

yes im sure

[maiden mural]

Well I can’t add the role back

[gloomy shell]

the voted role fetches info from the server page which it probably has trouble accessing because we're in the middle of moving databases

[maiden mural]

So is the numbers not changing happening to multiple servers as well?

[gloomy shell]

yes

[maiden mural]

Mm

[gloomy shell]

CURRENT ISSUES

Clicking on your profile on the server side of the site gives an 'unexpected error occurred'. Should be fixed!
Attempting to edit your server gives an 'unexpected error occurred'. Fixaroo!
The number of votes is not going up on server pages/I am not getting my voted role for servers (votes are still being processed correctly however, will show all votes when fixed). Fixeeeed!
Unable to select a server when applying for auctions.
Submitting a bot DOES WORK but it gives a 404 error upon submmission and you cannot see it on your profile page even when logged in. FIXED!
Brand new users are unable to log in to the site, they attempt and it just keeps asking to login again. Should be fixed!
API posting/fetching is not working properly, including webhook events. fixed!

Bot pages do not show percentage in queue or a progress bar for queue. This has been temporarily removed and will be put back when the migration is finished.
Attempting to delete a server or bot does not work.
Attempting to invite a bot does not work. Fixed!

Users get logged out when navigating to pages other than the home page. FIXED!
top.gg/servers/me not updating properly
vote role rewards not working properly
join support server button not working

All of these issues should be fixed soon.

[maiden mural]

I hope the process of these changes are successful, my members have been reaching to me about it. I will make an announcement about it to cause less confusion

Thank you

[ebon chasm]

no progress with log issues?

[coral reef]

There will be a update when there is

[gloomy shell]

log in issues?

[ebon chasm]

iep

[gloomy shell]

have you ever been able to log in before

or are you a brand new user to top.gg

[ebon chasm]

with the old one, then i log out

end the new one no work

and

[coral reef]

Is this your first time trying to log in to top.gg?

[gloomy shell]

so a new account that has never logged in before?

[ebon chasm]

yes

[gloomy shell]

where are you trying to log in at?

[ebon chasm]

i was here yesterday

[gloomy shell]

are you on the homepage, or a vote page

or

[ebon chasm]

top.g

g

[gloomy shell]

so the homepage?

[loud veldt]

when is this login issue getting fixed?

[gloomy shell]

as soon as we can

are you having issues too skatter?

[loud veldt]

yes is this not a priority?

[gloomy shell]

it is a priority

are you a brand new user to top.gg skatter?

[sturdy swan]

hey i cant get my server to pop up on my top.gg profile do i have to be owner?

[gloomy shell]

have you ever been able to log in before?

[loud veldt]

yes

no

[gloomy shell]

no this is curently an issue on the site, please be patient while we fix

[loud veldt]

it constantly rotates on authorize

[gloomy shell]

skatter where are you trying to login at

on the homepage?

[loud veldt]

its incredibly frustrating

[sturdy swan]

i'm able to invite the bot but it doesn't list the server, tried a fresh server and that worked

[gloomy shell]

or on a vote page

[loud veldt]

both

[gloomy shell]

okay anywhere

thank you

we're trying to fix these issues so i am gathering as much info as i can

please be patient while we work to resolve this asap

[loud veldt]

also

occurs on everything

[compact nebula]

Why can't I see my bot when I just submitted it?

[loud veldt]

phone, mac, windows, linux

[gloomy shell]

this is a known issue with the page

[loud veldt]

all of it

[gloomy shell]

site

okay thank you skatter

[sturdy swan]

it worked just fine with a newly created server though

[gloomy shell]

the whole site including the api is having issues

[loud veldt]

looks like its not registering the token

if that helps

[gloomy shell]

can i see your logs, like a screenshot or

that would be helpful

[loud veldt]

one sec I'm sorting out another tool to show it easier on

[sturdy swan]

like i said though, adding the bot to a brand new server did work for me just now

[gloomy shell]

try logging out of DSL and logging back in and see if it appears

there are more issues with DSL right now than the bot side

so

[elder yacht]

Bonjour, j'ai un problème pour ajouter le bot a mon serveur

[sturdy swan]

idk what that means

[long ferry]

lire https://dis.gd/bot-verification

[gloomy shell]

while on the site, log out and log back in

[keen vessel]

tu dois attendre que l'owner vérifie le bot

[gloomy shell]

on the server side

[sturdy swan]

ive tried logging in and out acouple times yeah

[long ferry]

https://support.discord.com/hc/fr/articles/360040720412-Bot-Verification-and-Data-Whitelisting français

[zinc ore]

Ce n'est pas un problème sur top.gg, le bot n'est pas vérifié ou configuré correctement. On ne peux rien faire pour ce problème.

[elder yacht]

ça peut prendre combien de temps ?

[subtle pier]

Hi, so.. how can i answer to a review? i'm the server owner, and i don't see a response option.
Someday i've answered a review, now i don't know why i'm not able tho, i'm logged in.
(DSL)

[keen vessel]

~une semaine

en gros

[gloomy shell]

this might be an issue with the current site issues

i would just wait a little and try again

[zinc ore]

Ou 2 ou 3 ou 4, ça dépends de pourquoi l'erreur apparaît.

[subtle pier]

Ah okey thanks you

[elder yacht]

Triste...

[viscid bough]

Someone say there’s no more issues with DSL?

[gloomy shell]

there are lots of issues with DSL

[viscid bough]

Ah ok I misunderstood your post

Yes I reread and totally did 😂

[gloomy shell]

no worries

[wide flint]

Dites le problème pour voter ça prendra combien de temps pour être réglé genre maximum svp ;-;?

[zinc ore]

Dès que c'est réglé. On a pas de temps spécifique en ce moment.

[wide flint]

Mmhh je vois merci

[zinc ore]

C'est une migration majeure alors c'est difficile à estimer.

[wide flint]

Ok j espère que ça se réglera rapidement alors :)

[loud veldt]

sorry trying to sort a trace file without sensitive info

but its seeming to be more complex than anticipated

[gloomy shell]

are you an admin of the server in question?

[zinc ore]

Au moins, c'est égal pour tous, en fait de problème 😎

[subtle pier]

Yes i'm the owner

It appear as this

[gloomy shell]

okay lemme look into this

[wide flint]

Pas compris

[gloomy shell]

is it your review or someone elses?

[subtle pier]

Someone elses

[subtle pier]

and those options appears to everyone's reviews

[gloomy shell]

alright thank you for the info

[loud veldt]

essentially, the website is not registering the bot authorization on discord side. so they're not looking at eachother properly. from my understanding the website should be looking at a token on discord's side and responding from that

[gloomy shell]

can i have your server's id

[subtle pier]

678295162555858951

[zinc ore]

Je veux dire que ça affecte absolument tout le monde alors y'a pas de favoris ou de perte de vote pour juste certaine personnes - tout le monde est dans le même bateau.

[gloomy shell]

okay thank you for the info

[loud veldt]

np

[wide flint]

UI c'est vrai c'est vrai mais j ai envie de rattraper quelqu'un et je suis déterminé à le faire je sais pas pk xD

Qui a accé justement au vote ;-;

[zinc ore]

Dis toi que cette personne avance pas non plus

[wide flint]

Mouais

Merci

[dire prism]

hello can i get help please

[long ferry]

sure, just ask away

[sturdy swan]

how does the server owner give me permissions to edit the server on dsl?

to manage webhooks and all that stuff

[dire prism]

so im trying to log into the website but its not allowing me to

[subtle pier]

You need manage server permissions

[midnight forge]

#site-status is why

[dire prism]

it keeps redirecting me back to website not logged in

[midnight forge]

Auth: new users won't be able to log in just yet

[long ferry]

read pins

[sturdy swan]

Hey I need help finding a good discord bot and or server list tutorial

[gloomy shell]

are you a brand new user to top.gg

[dire prism]

yes

[gloomy shell]

okay and where are you trying to login at

the homepage?

[dire prism]

yeye the homepage

[sturdy swan]

i do have manage server perms

[gloomy shell]

okay ty for the info

editing servers is borked right now

[sturdy swan]

doesn#t show up on my dsl dashboard though

[dire prism]

i just wanted to upvote the mudae game thing

[gloomy shell]

yeah its a currenty issue we're trying to fix

[dire prism]

ahh ok how long u reckon it will take?

[gloomy shell]

as soon as we can, hopefully today

[dire prism]

ight cheers

[pure spoke]

i came here to ask about that too, authorizing my account to top.gg returns me to the homepage not logged in

[long ferry]

read pins

[gloomy shell]

are you also a brand new user?

[pure spoke]

top top.gg, yes

sorry if its been frequently asked

[gloomy shell]

alright thank you

no worries, just trying to get info

[pure spoke]

ok thanks

[robust bluff]

Hey, I can no longer log in to top.gg and can no longer vote for a server! I always say:
An unexpected error occurred, contact an admin if this continues happening.

If you believe something should be here contact us through our Discord Server or at [e-mail]
Login | Return home
could anyone help me? would be nice about dm or please meet me!
Thanks in advance

[copper jewel]

read up^, it's broken

[robust bluff]

okay! I just came here and wanted to ask!

[gloomy shell]

have you been able to log in before?

or are you a brand new user to top.gg

[velvet coyote]

new user here also unable to login

i know of one more

[gloomy shell]

are you trying to login from the homepage?

[velvet coyote]

yes

[gloomy shell]

alright ty

we're trying to fix it as fast as possible

[velvet coyote]

it seems to auth fine and the perms appear on discord (authorized apps list), so iunno

[gloomy shell]

yeah thats whats been happening

im just passing along info to the admins so theyre trying to fix it 👍

[robust bluff]

Yes

[gloomy shell]

what error do you get when you try to login now?

[jolly socket]

How much long does take for been my bot inside the list?

[gloomy shell]

around 2 weeks

[jolly socket]

I can get It faster?

[graceful crest]

Anyone know why i cant enable these 2?

[long ferry]

discord.gg/discord-developers

[gloomy shell]

no

[jolly socket]

Okey

[clear solstice]

when my bot will be approved.?

[gloomy shell]

have you ever been able to log in before

[gloomy shell]

it takes around 2 weeks rn

okay there is a known issue with this, we are working on fixing it

[gloomy shell]

what error do you get when you try to login?

[copper jewel]

I'm getting a 403, I can send you a screenshot

[gloomy shell]

Are you a new user as well falcon?

[clear solstice]

If My Bot Has Been Verified I Will Get Devolper Badge?

[copper jewel]

no, i've been using top.gg for many months

[gloomy shell]

no, you cannot get the badge at all

-nobadge

[wild stone]

Due to a large amount of people submitting bots or creating bots in hopes to get the badge, Discord decided to remove the badge grant for users submitting bot after August 19, 2020. The badge was hence renamed from Verified Bot Developer ➜ Early Verified Bot Developer. Hence, devs who were whitelisted early were still given the badge, but if you submit a bot now, you won't get the badge. If you have questions, please go to Discord's Developer Server

[gloomy shell]

so when you try to login you get a 403?

with your current account?

[copper jewel]

this is the error I'm getting now

[gloomy shell]

When you try to login?

or when you do something else

[copper jewel]

when I try to get to my servers, and then if I click "login" it returns to this page

I am logged in 🙂

it appears the bot side is working, but the server side is not to my laymans eyes

[gloomy shell]

currently the servers page is broken

yes

[copper jewel]

not a problem, thanks, ping me if you need me to test. Thanks so much for helping us all out. 🙂

[proven condor]

👋 I'm getting a 404 when trying to add my bot - When I enter everything and hit 'add' it sends me to https://top.gg/bot/800383254389194754 with this screen... IDK if I did it wrong or if it just didn't work?

[gloomy shell]

nope you did it fine

it is on the site and in the queue, it just doesnt show up for you

thats a known bug rn we're working on fixing

[proven condor]

Ah ok - I did it a bunch of times because I thought it was me lol

[gloomy shell]

no worries

[proven condor]

I guess I'll wait patiently for you to review the queue ❤️ 😛

[deft echo]

hi my bot has been under review for 1 and a half days why is thart

[proven condor]

See #502193464054644737 😉

[onyx sedge]

it was at 60

[rare jackal]

#site-status

[deft echo]

?

[rare jackal]

there is a problem with the progress

bare

[gloomy shell]

progress has been remove

d

[onyx sedge]

oh ok

[proven condor]

🤦‍♂️ I see all 6 times I tried to add it in #logs 🤦‍♂️ Sorry....

[median axle]

hey hey, is it normal that the vote counter has not been going up for a while?

[gloomy shell]

yes

read the latest pinned message

[median axle]

oh ok it will be added when fixed i see

thanks for the quick answer ❤️

[simple trench]

we vote on my discord server, but it does not count? (tag me)

[gloomy shell]

read the latest pinned message

[white quest]

im trying to add the DSL bot

im mean i added it

but when i clicked the other thing for it would appear on your Profile

[gloomy shell]

there are currently issues with servers appearing on your profile for DSL

the site as a whole is having issues

[white quest]

oh

will ad your bot work?

[gloomy shell]

yes it does work but it will give you an error message anyway

[white quest]

damn

ok

when you think it will be fixed

[gloomy shell]

before the weekend is over

[white quest]

ok

[limpid pivot]

why i cant see my bot?

i add it yesterday

[gloomy shell]

its a known issue with the site right now

its still there, dont worry

[limpid pivot]

ok

[sullen osprey]

are you guys envious about this thing?

[gloomy shell]

what?

[sullen osprey]

just asking

[sturdy swan]

what thing

[zinc ore]

We're definitely not jealous about that thing.

[sullen osprey]

this bot sorta

[gloomy shell]

what bot

[sullen osprey]

nvm

[winged moat]

website is broken

[zinc oracle]

yep, pins

[winged moat]

that's annoying

[sturdy swan]

the team is working on it

[mellow stag]

hi i have a question

my bot was approuved or no

because....

[coral reef]

Bot queue is on pause at the moment

Due to site issues

[long ferry]

[gloomy shell]

Read the pins

[kindred lion]

Is the website broken or sum?

For the past 2 days it's been saying 5 votes but I'm sure my sure has more than 5 votes.

And when I try to edit my server on the website it says error.

Is there a reason for this??

[gloomy shell]

Read the pins

[coral reef]

Read pins please

[mellow stag]

ok

[kindred lion]

Ok

Thx for the info

[gloomy shell]

You're welcome

[dark oak]

Why not looking my bots here

[gloomy shell]

Read the pins

[grim brook]

how do i know if my bot got in?

[gloomy shell]

If you got a ping in #logs youre good

[sleek hare]

Hello, I'm trying to publish my server but it's not showing up on my profile after inviting the bot.

[gloomy shell]

Theres currently an issue with new servers

You'll have to wait for a fix, it should be done by the end of the weekend

[sleek hare]

I see, thank you.

[sturdy swan]

So, my bot has a DM command to DM a server member, also in the footer of the DM it provides the username of the sender. Will my bot be rejected for DM command then?

[opaque warren]

it has to have a opt out feature

[austere nexus]

how many users will ask this question

[barren plaza]

why is my bot still queueing?

[long ferry]

see pins

[hollow current]

So, I think this is a bug. Because yesterday night I checked top.gg and it said the exact same thing as it does now. 24Hrs Later XD And, from experience I know it doesn't take 24hrs for moderators to review bots LOL

[gloomy shell]

Reas the pins

Read

[hollow current]

kk

[mild zephyr]

:warned:MY BOT IS APPROVED, WHY ISN'T IT ADDED ON THIS SERVER?
Starting from September 19th, we stopped inviting bots passing the approval process due to an upcoming Discord limitation of the maximum amount of bots (50) per guild. We decided to add a selected amount of bots each month, selected by the community. Read more: https://i.imgur.com/JNA5XKS.png

wait this is a thing?

[long ferry]

due to an upcoming Discord limitation

[mild zephyr]

yea i heard it before but where is the announcement from

[wooden linden]

If our bot is approved by top.gg then is their some chance that Discord will reject it in verification process?

[long ferry]

If your bot gets inorganic growth, yes

but it being on top.gg shouldn't be a problem

[wooden linden]

Like what inorganic growth

[long ferry]

ask here: discord.gg/discord-developers

as this is top.gg support

[wooden linden]

Ok sir thanks 😊

[mild zephyr]

also isnt this a rumour or idk

[chrome flint]

If you believe something should be here contact us through our Discord Server or at [e-mail]
Login | Return Home```

what's wrong with it
people who vote are also not getting roles

[mild zephyr]

pins

[chrome flint]

yep saw that

ty

[astral iris]

this means someone is testing it rn?

[midnight forge]

The % has been removed temporarily

It will take a minimum of 1 week to get approved / declined

[astral iris]

Thats nice..

[midnight forge]

It's all in #site-status

[astral iris]

It was on there for a week.

more than a week.

[long ferry]

read #site-status

[astral iris]

I think

ok

[golden folio]

My webhook keeps saying 401 unauthorized

[long ferry]

or better yet, the pins on this channel

[long ferry]

ask in #topgg-api

[golden folio]

Ok

[astral iris]

I dont see anything usefull for me rn..

This? #site-status message

[long ferry]

Then read the pinned messages here

[gloomy shell]

The percentage was removed

Temporarily

[fluid oxide]

here

[midnight forge]

Pinned messages in this channel

https://discordapp.com/channels/264445053596991498/714045415707770900/812464568172412938

[gloomy shell]

Or just listen to what people are telling you

Exxon told you like 5 minutes ago

[obsidian lintel]

I need help, I can't vote for the bot

[astral iris]

You can..

It still votes

[midnight forge]

Is it because you can't login?

[astral iris]

you just dont see it

I think..

you are loged in, right?

[obsidian lintel]

Yes

[astral iris]

oh

then log in

theres a button named log in

[midnight forge]

#site-status and the pinned messages here

[fluid oxide]

If you also read site news you would know that new people can't log in

[golden folio]

Wait why is that again?

[fluid oxide]

read site news

[astral iris]

oh right..

[compact nebula]

Is it known that bots you have in the queue aren't visible on your account profile for you?

[daring birch]

yes only for you if it’s unverified

[compact nebula]

I can't see it

That's the thing

[daring birch]

hmm click the link

[gloomy shell]

Read pins

Known issue

[compact nebula]

Thank you

[idle oxide]

What is the use of voting credit? can it be disbursed into real money?

[gloomy shell]

Read this https://medium.com/discord-bots/voting-auctions-credits-reviews-and-more-77566c816774

[astral iris]

How much do I get on my first 100 votes?

(Bot)

[gloomy shell]

15 dollars credits

It says that in the article

[vestal beacon]

Hi i am the owner of this server but i cant edit it

[gloomy shell]

Read pins

[vestal beacon]

ok

Is it gonna go back soon?

[astral iris]

Can we like... Suggest stuff to top.gg?

[gloomy shell]

@vestal beacon should be fixed before the end of the weekend

-FAQ 9

[wild stone]

Frequently Asked Questions 📜

9. How do I report Bugs / send Feedback?

PLEASE READ BEFORE ASKING QUESTIONS

[vestal beacon]

ok tyvm

[gloomy shell]

^ smug

[astral iris]

but thats reprting by creating an issue.. Right?

Or it works as suggestion too?

[warm prism]

Hello

I need help

[gloomy shell]

Yes works the same

@warm prism with what

[astral iris]

🙂

thanks.

[sturdy swan]

Which npm package for update guilds size on top.gg website ?

[gloomy shell]

@top.gg/sdk

For js

[sturdy swan]

Thanks ❤️@gloomy shell

[gloomy shell]

Yw

[warm prism]

I have a on_message_delete
Event which sends a message whenever someone deletes a message but whenever the bot deletes a message it counts itself too, is there any way to fix this?

[fluid oxide]

#development

[gloomy shell]

^

[warm prism]

Sorry thx

[sleek hare]

I'm trying to add a role for voters but I keep getting this message:

The bot's role is at the top and it has admin permissions.

[golden folio]

What do I put here? Im using replit to host

[midnight forge]

Ask in #development someone will be able to help there. Webhooks do have issues atm, check pinned messages in this channel

[midnight forge]

May be related to #site-status & pinned messages in this channel

[golden folio]

ok

[sturdy swan]

Ahh I had the message like the bot is 60% close to review and then got the bot is being reviewed with no percentage since the last 2 days

[midnight forge]

That has been removed temporarily, check pinned messages and #site-status

[sturdy swan]

Oh ok

[lament summit]

do u guys have a solution to this?

[fluid oxide]

#topgg-api

[lament summit]

r u talking to me

[fluid oxide]

#site-status

[lament summit]

I tried scrolling up and I couldn't find anything. Is it realky up?

really*

[fluid oxide]

#site-status message

[lament summit]

wait wat

so do I report it to someone

[fluid oxide]

"small issues may still remain. If you encounter one, then please report it to the team."

"The team"

[lament summit]

ight

[fluid oxide]

https://scs.twilightgamez.net/S1bEM.png

[lament summit]

kk

thank you!

[worldly tapir]

i added a new bot but it doesn't show up in my bots list?

[gloomy shell]

read pins

[gloomy shell]

this is a known issue

just gotta wait for it to be fixed

[lament summit]

oh aight

[midnight forge]

Read the pins of this channel

[frosty field]

i cant test webhooks

[golden folio]

I get unauthorized

when I go to https://top.gg/api/docs#mybots I get {"error":"Failed to lookup view "docs" in views directory "/var/botlist/views""}

Im trying to get my token to see if it will fix my unauthorization

I don’t see anything on site news

[exotic coyote]

can someone please help me with this

<@&304313580025544704> do you guys know how to fix this pls

[gloomy shell]

-atmods

[wild stone]

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

• Raids / Multiple members mass spamming.
• Severe disruption of Discord's ToS (NSFW content, etc)
• Anything that requires more than 2 moderators to handle.

[gloomy shell]

this is a known issue

[exotic coyote]

ah my bad

[gloomy shell]

read #site-status

[exotic coyote]

ok thankyou

[gloomy shell]

that link doesnt work anymore

go to your bot, click edit, and go to webhooks

[golden folio]

Ok

But when I do that

And everything my webhook says unothorized

[gloomy shell]

then ask in #topgg-api

[golden folio]

What do I put for the url there