#support

1 messages · Page 326 of 1

keen vessel
somber vault
#

oh now i saw thank you lumap

vital herald
#

Hello

keen vessel
vital herald
#

Ok

edgy aurora
#

Yo

sturdy swan
#

hello dear,

i just submitted my bot for the approval just a week ago,today when i opened my page of the top.gg it was written there 403 error

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and when i logined again

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i saw that

long ferry
#

also, are you logged in?

sturdy swan
#

before it was 50%

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now

long ferry
sturdy swan
#

@long ferry can u tell me whats happening

long ferry
#

as i just said

sturdy swan
#

i did

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but idk what to see there?

long ferry
tawdry rose
#

Does it mean that it will be reviewed now?

long ferry
#

no

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that is shown like this temporarily

tawdry rose
#

Is this a bug?

#

Because normaly there is a percent

long ferry
#

well yes, but actually no, it shows temporarily due to the database migration

#

it should eventually tell you your percentage again once the migration is done

tawdry rose
#

Because the progress bar is full

long ferry
#

Yep, just ignore it for now

tawdry rose
#

Okay thanks

long ferry
#

it does not have any correlation to your bots queue position or if it is being reviewed at the moment or not

sick gorge
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Hi. My bot is not indexed on google anymore, it had been the last months but not anymore. What can I do?

#

id : 690492445573775371

long ferry
#

Top.gg does not have any impact on what google decides to index

hollow marlin
#

before it was 20%

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Now it is 0

long ferry
#

That is normal, this is a temporary solution as the database is being migrated

#

it should tell you your normal queue percentage once the migration has been finished

hollow marlin
#

How many days it will take

long ferry
#

we can't say as of now, best is to just be patient

sick gorge
long ferry
#

Yeah we cannot help you with that, top.gg can't just let google reindex it

#

maybe it just went less relevant to the search and went a few results down

sick gorge
#

no I checked for index which somehow isnt there.... hope things will be fixed after that migration

quiet igloo
#

hello, I tried to upvote a bot, but whenever i authorize a sign in, it loops into saying uh oh you must be logged in and doesnt let me log in

sturdy swan
#

Why I get 404 error
I already add my bot

long ferry
quiet igloo
#

is there a problem with my account that doesn't allow me to log in to top.gg?

long ferry
sturdy swan
long ferry
#

I can confirm you've added your bot to top.gg

#

after the migration it should show up

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just be patient CatThumbsUp

sturdy swan
#

ok thanks

quiet igloo
#

hi

limber kelp
#

is it all right

#

?

long ferry
quiet igloo
#

thanks hope

sturdy swan
#

help me

long ferry
zealous yacht
#

With manager server permission. I cannot access the server list page still :|

long ferry
sturdy swan
#

ok thank

zealous yacht
#

I can see all my servers I am admin in but can't see one server in which I have manage server permissions in

long ferry
#

Refer to my last message

zealous yacht
#

ok

humble lily
#

Can anyone help me with the error of not being able to login and upvote at the website?

long ferry
sturdy swan
long ferry
sturdy swan
#

ok

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Hey my bot was 10% reviewed yesterday and today it is 0, how is dis possible

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??

long ferry
sturdy swan
midnight forge
#

Just take it off for now until it’s all fixed

sturdy swan
#

yes but any fix

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ok

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when I try to vote the entire screen is grey

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where the % number

long ferry
spring patio
#

I was planning on adding a discord server to the site, but do I need to be the server owner? Or can I just be one of the administrators?

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Since I added the bot to the server, but didn't see it appear 😒

long ferry
spring patio
#

Ah, so I'll just have to report it? Since I think that it might just be meant behavior?

long ferry
#

no, you just wait

#

just be patient

spring patio
#

Okay, I am guessing you don't have an ETA? Anyhow, thanks a lot

sturdy swan
spring patio
#

Yea, when I can add the server where I am an admin to the listing

sturdy swan
#

Or Bot Reviewed

spring patio
#

Already got my bot reviewed

sturdy swan
#

As the team are good and are able to iron about small issues

spring patio
#

Thanks a lot!

sturdy swan
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Yw

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#Oliy4Life

low coyote
#

Hi. why cant i log-in on top.gg site? 🙂

long ferry
sturdy swan
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hi also my bot is stilll 0% approved even though yesterday it was 90%

long ferry
sturdy swan
#

I saw

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But it sayin that that error was fixed

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but mine isnt

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its not

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it will be still there for a while

delicate basin
#

Read the second part of that message

sturdy swan
#

ohk

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i didnt see that

delicate basin
#

No worries

sturdy swan
#

How do I preview my bot page
my bot is not approval yet but I want to see it

delicate basin
#

Log into the website, go to your profile

sturdy swan
#

ok

upper nest
#

you can see it if you're logged in

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or if you can't, might be the problem here #site-status ¯\_(ツ)_/¯

sturdy swan
#

I'm on my profile rn

delicate basin
#

If you don't see your bot there, it might be an issue related to #site-status and all you can do is wait

thick bluff
#

My bot is now showing as being iced, but there is no response for 1 hour.

delicate basin
#

Bot queue positions were temporarily disabled

untold stream
#

why is the website not working, i cannot vote, it keeps asking me to login over and over again

delicate basin
fast burrow
#

why is the website not working, i cannot vote, it keeps asking me to login over and over again

long ferry
fast burrow
#

what

long ferry
#

Read that channel

fast burrow
#

oh if we new we can't log in yet?

long ferry
#

not at the moment

fast burrow
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ok thx just wondering

gusty tree
#

oh lel

small delta
#

What happens if you were logged in but then logout ? Still cant login or...?

long ferry
#

probably

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try it though

brittle snow
#

is there any scrim?

long ferry
#

wrong server?

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or what do you mean

brittle snow
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i though its scream

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wtf

dire rain
#

I've already added my bot twice. As you may be able to see in #logs.
I go back to my profile and it's not there.. what do I do someone please help me!

delicate basin
#

Same solution

sturdy swan
#

hey, i can't log into my discord account
I authorize and will not :/

delicate basin
sturdy swan
#

what time?

keen vessel
#

read the pins

dim mulch
#

why don't I have the percentage on my bot anymore?

delicate basin
#

Read message above

sturdy swan
#

oh, i understand now
ty guys

dim mulch
#

ah

pliant glade
#

it's been around since yesterday

long ferry
mystic dome
#

hey when can i expect my bot to get looked at

long ferry
#

week or longer

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though #site-status if you're referring to your bot page saying "currently reviewed"

timber veldt
#

Hold on...
So is dbl api open now

limpid pivot
long ferry
#

good idea

keen vessel
timber veldt
mystic dome
#

well its already been a week and nothing i was just wondering because i'd like to be able to work on it further to get it fully operational

long ferry
keen vessel
#

it says one week or more

mystic dome
#

ok

keen vessel
pliant glade
keen vessel
#

yes

pliant glade
#

alright

quartz willow
#

are you guys still experiencing login issues? trying to see what still needs to be looked at

keen vessel
#

everything works fine personally

small helm
#

How To Get Bot Approved Fast ? ||xD||

keen vessel
#

well yesterday i has some issues but since ~this morning it works

keen vessel
icy magnet
#

Hi i have problem with login on top gg. When i want get authorization nothing happens Pepe

midnight forge
icy magnet
#

Ohh okey :((

junior ember
#

My bots queue has been disappeared

icy magnet
#

thanks

zealous yacht
#

Is site working properly now?

stark siren
#

i dont see it but it say Your bot is currently being reviewed.

midnight forge
midnight forge
gaunt cairn
#

How to check if your bot gets approved?

midnight forge
#

You will also get that if it gets declined ^

winter burrow
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still cant login any eta for fix

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?

keen vessel
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nope :(

brave heron
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help

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i can't log in

spring prawn
brave heron
#

ok

sturdy swan
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Who is this. And how to get my bot in top.gg and my bot added in top.gg?

keen vessel
edgy fiber
#

when i log in to top.gg then it will done but i cant add any bot from top.gg it say u are not login

keen vessel
edgy fiber
#

thanks

sturdy swan
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Hey I want to delete my bot which haven't approved but I can't delete who can help me delete 791595097594134538from top.gg my bot contain my personal info

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I must do it now

sullen seal
keen vessel
sturdy swan
#

Hey I want to delete my bot which haven't approved but I can't delete who can help me delete 791595097594134538from top.gg my bot contain my personal info

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hello everytime i try to log in into the website it just take me to the same place where i was and don't logs me in

keen vessel
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yo @lucid briar can u help the guy above since website has issues with login

sturdy swan
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any help?

sturdy swan
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Hey I want to delete my bot which haven't approved but I can't delete who can help me delete 791595097594134538from top.gg my bot contain my personal info

keen vessel
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@sturdy swan stop spamming and wait for a mod to help u

sturdy swan
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The mod didn't see my message

keen vessel
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not yet

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and spamming wont help

sturdy swan
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Reply also don't have

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Then how

keen vessel
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not yet

sturdy swan
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I must delete now

keen vessel
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just wait

sturdy swan
#

NOW

keen vessel
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man

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just be patient

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smh

sturdy swan
#

They can't see this

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Hey I want to delete my bot which haven't approved but I can't delete who can help me delete 791595097594134538from top.gg my bot contain my personal info

keen vessel
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smh my smh

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i pinged starman already

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just wait for him to answer

grand ravine
#

yet another impatient whitename

minor dune
#

Good afternoon, I put my bot on your site yesterday 90% today is not there anymore, supposedly it is still being checked, when will it appear for everyone?

zinc ore
lucid briar
#

@sturdy swan you need to be a little more patient than that, as you can see in #site-status, the site is currently experiencing issues and there is absolutely nothing anyone can do apart from to wait for them to be resolved

sturdy swan
zinc ore
#

There's no personal info on your top.gg page.

sturdy swan
#

Who changed my name to Unicode ya?

zinc ore
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Someone from staff (not me)

grand ravine
#

unmentionable names suffer that fate

sturdy swan
#

I felt very x to x

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I want change to pherng

lucid briar
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that is not a discussion for this channel

sturdy swan
#

Change my nickname to pherng

keen vessel
#

if you want to change yoru nick boost this server

zinc ore
#

But again, there's nothing anyone but yourself and staff can access on top.gg and ocne the site is back you can login and delete the bot. There is no urgency here, at all.

sturdy swan
keen vessel
#

¯_(ツ)_/¯

sturdy swan
#

But I don't want my name is unicode

minor dune
lucid briar
#

i just told you not to continue this discussion about nicknames in this channel, so please stop

zinc ore
sturdy swan
zinc ore
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No one's stopping you.

tribal wadi
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hey

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why when i submit my bot it says Not found?

zinc ore
#

Check #site-status , there are still issues with the site currently

tribal wadi
zinc ore
#

The problem is there are still problems with the site after a massive update, and be patient.

hard lava
#

is the api still down?

zinc ore
#

yes.

hard lava
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Just checking as thats causing 403 errors

fair mango
#

Hello, I want to complain about someone how do I do it

sturdy swan
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Who can dm me when the website (top.gg) went normal please react

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🥺

sturdy swan
fair mango
#

Hello, I want to complain about someone how do I do it

sturdy swan
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Ok

fair mango
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:)

sturdy swan
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Complain what

fair mango
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Oh sory

sturdy swan
#

I'm just a member but I can help if I can

sturdy swan
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I only can help how to do what

fair mango
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how can I assign tickets

keen vessel
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wym

midnight forge
fair mango
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Beta#2485

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look

junior ember
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How can i checkybot Queue???

midnight forge
cold berry
molten jacinth
cold berry
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New users can not log in to the site at the moment

molten jacinth
cedar flower
#

Bruh my reviewing is going on for 3 days. How long will it take?

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,

keen vessel
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read pins

obtuse galleon
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Please help

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Can't Add My Bot

sturdy swan
#

neutral Update on migration efforts

After large efforts to improve our infrastructure this week, we finally bit the bullet and released the largest infra update we have ever built, this has taken a large toll on the current codebase. The entire team has been focused on mitigating any issues that we've missed and making sure you will still be able to find your favourite bots and servers!

:Upvote: Bot listing
upvote: Server listing
neutral Auth: new users won't be able to log in just yet
neutral API: while api/v0 works with our new infrastructure, it will not give you proper counts on your list object. For now, ignore the "count" parameter is aggregated models.

Thank you for your patience dblSmile

sick haven
midnight forge
graceful terrace
#

login error help

sick haven
#

Oops

midnight forge
midnight forge
sick haven
graceful terrace
sturdy swan
#

i lost my bot link is there any way to get it back?

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Oauth2

sturdy swan
graceful terrace
#

when to connect again

sturdy swan
sturdy swan
sturdy swan
midnight forge
sturdy swan
#

um

midnight forge
gentle atlas
#

What's a goid lap top to run a discord. Would Google Chrome book be ok?

silent nebula
midnight forge
silent nebula
#

why

upper turret
#

Hello

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Can someone help me to create custom bets?

sturdy swan
#

no

hard lava
hard lava
polar jewel
#

topgg is logging this on my console: TopGGAPIError [Top.GG API Error]: 504 Gateway Time-out

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its normal?

hard lava
polar jewel
#

because of the site status?

hard lava
polar jewel
#

ok

hard lava
#

👍

deep vale
#

Is there any issue with vote counts

zealous yacht
#

so as site has some issues. Will webhooks work or webhook will also not work?

keen vessel
#

yes, most users are not able to vote

zealous yacht
keen vessel
#

¯_(ツ)_/¯

deep vale
midnight forge
sturdy swan
#

why I always getting Database error?

midnight forge
sturdy swan
velvet mural
#

i accidentally closed the tab that showed how close is my bot for approval. How do i see it again?

opaque warren
#

just press crtl + shift + t

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or go thru ur profile and click on ur bot

velvet mural
#

i dont see it in my profile

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bruh

limpid fractal
#

bug

velvet mural
#

oof

opaque warren
velvet mural
#

lemme check

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nothing

#

well

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ill report that bug

zinc ore
#

They're fully aware, that's why it's indicated in #site-status

velvet mural
#

oh

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ty

rigid inlet
#

When i put a vote reward role then when i reset the site it removes the vote reward role

opaque warren
rigid inlet
#

I don't see anything there

delicate basin
harsh quarry
#

guys, hello all, tell me pls. how to get a list of server members, only nicknames

rigid inlet
harsh quarry
#

And how to remove warnings from a member

opaque warren
rigid inlet
#

Bruh

harsh quarry
#

wow, ok sorry

opaque warren
#

lol

delicate basin
rigid inlet
thorn bison
#

Hi! My server votes have not been updating in the last few days

zinc ore
#

A lot of things are still on the fritz, just gotta be patient as the team completes the migration and updates.

thorn bison
#

Thanks

smoky pine
zinc ore
#

Yes.

smoky pine
#

Thanks.

#

@zinc ore also favor?

zinc ore
#

?

smoky pine
#

Do you mind removing my nickname for me?

zinc ore
#

I am a bot reviewer, not a moderator.

arctic whale
#

cc @lone anvil

lone anvil
#

done

smoky pine
trim turtle
#

why is this back to 0%?

gloomy shell
#

Percentage was removed temporaroly

trim turtle
#

oh.. Patience is key :)

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I guess

clever roost
#

When will the problem go away?

runic sonnet
#

Hey guys! Can I have some help please?

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How do you get more attack?

zinc ore
runic sonnet
#

Ooh sorry okay

trim turtle
#

I suggest using the cobra kai server

zinc ore
#

Click "Support Server" on the bot page

zinc ore
arctic owl
#

i just noticed

#

The F1 bot doesn't have any info on Lewis Hamilton

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Can someone help

zinc ore
#

No we can't, we don't make that bot. You've reach the top.gg support server. Click the "Support Server" on the bot page to reach their discord.

arctic owl
#

but it shows your discord

sturdy swan
#

can one help me

keen vessel
zinc ore
arctic owl
#

i am lookking for the F1 info bot

zinc ore
#

Then it doesn't have a support server and we can't help you with that

serene ermine
#

My BOT api isn't working, give me error

sturdy swan
#

Just wondering why did the queue count drop from 2k to 80?

keen vessel
sturdy swan
#

Can you redirect me to the spefiic post cause im going thru it but i dont see where they said why it dropped by over 2000

keen vessel
#

it's a database issue, probably

sturdy swan
#

i hope im not affected by it

keen vessel
#

team probably already noticed

sturdy swan
#

probably

keen vessel
#

yeah

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;-;

zinc ore
#

The queue hasn't changed, it's just the display that's not correct. Don't worry about it, nothing was lost.

serene ermine
#

My API is giving error because of that?

zinc ore
#

Yes.

serene ermine
#

Alright

keen vessel
timber coyote
#

Hello, when i click on allow

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it do nothing

zinc ore
#

That would be a Discord issue, not a top.gg issue

timber coyote
#

it puts me back on the same page

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urgh but with mee6 panel or others it work

midnight forge
timber coyote
#

ok mb sry

midnight forge
#

Np

zinc ore
#

No this isn't about top.gg login, this is about inviting the DBL bot. Does it appear in your server?

abstract agate
#

Hi

midnight forge
zinc ore
#

The server count on the bot invite page only appears with certain specific permissions (notably, permissions=0). It doesn't appear if you have some permissions checked.

midnight forge
#

That part is from logging in tho ^

delicate basin
#

Yes

sturdy swan
#

If my bot has a warn feature, that DMs a user that he's been warned, will my bot be rejected for DM command then?

zinc ore
#

Again, that's part of the discord.com website, which we do not control.

proper monolith
#

Its fixed that error that u cant log in at the website?

zinc ore
cyan palm
#

it was a perk of top.gg certification and its no longer available

proper monolith
sturdy swan
#

hey, when i add the DSL bot to the server, the server itself doesnt pop up on the website of "my servers"

sturdy swan
#

No, DM commands are "commands that are used to DM a user", that's not the same as a DM following a moderation command. that's fine.
@zinc ore If my bot has a DM command to DM a user will that be a cause for rejection?

zinc ore
sturdy swan
#

Sorry for the ping

delicate basin
#

If it simply DMs a user and is usbale by everyone, users must be able to opt-out and you need to state who sent the message

proper monolith
sturdy swan
#

If only usable by mods?

delicate basin
timber coyote
#

Just wait guys np

delicate basin
sturdy swan
#

Yeah.

delicate basin
#

Then it's simply a notification

sturdy swan
#

I mean if I have a DM command that's only accessible to mods then?

plush moat
#

is DSL fixed already

delicate basin
#

It's about the use case @sturdy swan

#

If the purpose of the command is simply to DM users, then you need to follow the rules Romanoff sent

midnight forge
sturdy swan
#

Alright. Thanks got it.

delicate basin
#

If the DM is just a notification / info message about a moderator action taken, then you don't need an opt-out feature

#

Like a warning, mute, kick, ban

sturdy swan
#

👍

#

who can help me?

delicate basin
#

You need to use css style tags in your long description

#

If you want to force light / dark theme

#

If you don't know how that works, you can ask in #development

forest ferry
#

How long does it take to get your bot verified?

delicate basin
#

1.5 weeks-ish after submitting

forest ferry
#

Oh okay thank you

keen vessel
#

read pins for more infos

dawn kernel
#

if I am new, how long can I login to top.gg?

keen vessel
#

wait for the website to be fixed ig

dawn kernel
#

ok, thx

plush moat
#

do votes count

#

because its not updating

royal stump
#

Hey how do I add my bot to the website

wild stoneBOT
midnight forge
royal stump
#

Thank you very much

midnight forge
#

Np

opaque warren
fickle estuary
#

When to confirm my bot

midnight forge
#

It takes a minimum of 1 week for your bot to get accepted on top.gg if that is what you are asking?

plush moat
sturdy swan
#

hey its Exxon

rigid inlet
#

Do you guys know when the site will get back online fully

midnight forge
hexed vessel
#

sunucu sayısı paylaşılırken Error: 504 Gateway Time-out hatası alıyorum

keen vessel
mighty falcon
#

the vote count aint increasing although people are voting

delicate basin
keen vessel
mighty falcon
#

oh alr

plush moat
#

will it update later

delicate basin
#

Hopefully

keen vessel
#

probably

delicate basin
#

They are working on it, but there is no ETA for a fix

sturdy swan
#

Hey, why is when I try to add my bot it takes me to /bot/MY_BOT_ID and gives me a 404?

delicate basin
keen vessel
sturdy swan
#

opps

#

sorry

hushed pecan
#

my bot somehow reset to 0 percent in the queue when the last time I checked it was at 40%

keen vessel
cold berry
hushed pecan
#

ok

timid frigate
#

It's been 12 hours it's still not showing

keen vessel
cold berry
timid frigate
hushed pecan
#

oh ok thanks

sturdy swan
#

Hello! Why the changes from my server is not saving and why I can't press Test Webhook button?

keen vessel
#

the site is a bit glitchy rn

#

dm a mod about it please

#

and delete the images from there bc server invite

uncut iris
#

Okay

twin sand
thin horizon
twin sand
#

is there any way how to fix this

#

oh

twin sand
#

how long i need to wait

delicate basin
#

Until they fixed it

twin sand
#

good answer

delicate basin
#

There is no ETA

sturdy swan
#

Nobody knows

delicate basin
#

They are working on it

twin sand
#

what is eta

#

oh nv

#

nvm

orchid quarry
#

Hello, I am voting for my server and it is stuck and does not go up why ??

delicate basin
twin sand
#

i am surely gonna wait for 1 year

vernal smelt
#

i been trying to vote but i can't

delicate basin
eternal sail
#

can anyone help?

delicate basin
#

What's your issue?

eternal sail
#

i want to add bot my server

#

owo

delicate basin
#

Which bot

eternal sail
#

owo

delicate basin
eternal sail
#

thanku so much

#

it worked

sturdy swan
#

hm

#

why i dint have bot dev role

keen vessel
#

is your bot approved

sturdy swan
#

yes

delicate basin
#

Your bot probably hasn't been approved yet

sturdy swan
#

lmao

keen vessel
sturdy swan
#

its verified

tulip yoke
#

hello

long ferry
#

You never submitted a bot to our page

keen vessel
#

well

sturdy swan
#

my friend

keen vessel
#

verified != approved

sturdy swan
#

did

keen vessel
#

verified is discord

sturdy swan
#

@sturdy swan

delicate basin
#

Verified ≠ approved

keen vessel
#

approved is here

sturdy swan
#

this

long ferry
#

Then they haven't added you as a owner

keen vessel
#

^

sturdy swan
#

if they add

#

then

#

?

#

he did

long ferry
#

Tell them to do so in order to get your role

sturdy swan
#

he added

keen vessel
sturdy swan
#

he did

#

2min wait

keen vessel
#

apparently no

sturdy swan
#

@sturdy swan

long ferry
#

Team members don't get roles

#

if they added you through a team

sturdy swan
#

na

keen vessel
#

oh no wait

quiet merlin
#

Hi. I wanted to ask if anyone knows of a good reddit webhook alternative bot to YAGPDB?

keen vessel
#

im dumb

#

though u were talking about co owners

delicate basin
#

There will probably be a few results

keen vessel
#

yeah team members dont get bot dev role

fresh holly
#

hi!! sorry to bother, but i found a really cool bot and the site wont let me log in. does anyone know why?

spring prawn
keen vessel
fresh holly
#

OH ok thank you!!!!!1

real spade
#

hi

keen vessel
#

hi

sturdy swan
#

why @team is not a discord staffs

keen vessel
#

because this is not a discord related company

delicate basin
#

Because topgg has nothing to do with discord as a company

long ferry
#

top.gg is not affiliated with discord

keen vessel
#

we have nothing to do with discord

sturdy swan
#

hm

#

hm

keen vessel
#

nice ads sure

sturdy swan
#

i see

#

@keen vessel bruh

#

are u blind

#

i just checked

#

this

#

gg/discord

#

im checking the discord official

#

server

#

not ad

spring prawn
#

you wanna send that in any more messages

keen vessel
#

if thats what u want

long ferry
#

Still don't try to advertise unrelated things

sturdy swan
#

ohk

keen vessel
#

pensive

long ferry
#

change channel if you wish to discuss non-support related things

sturdy swan
long ferry
twin sand
#

is it fixed yet

long ferry
#

not yet

twin sand
#

if its fixed will they inform us\

delicate basin
merry pulsar
#

Hi my bot was at 50% to be accepted and added but it tells me it has cleared.
Could someone explain to me.

midnight forge
#

Your bot is still in the queue and it hasn't lost it's place, you just can't see the % of it

merry pulsar
#

I understand, can you tell me about how long it will take?

keen vessel
#

there's no ETA

#

so no pensivespong

midnight forge
#

Not sure yet, it will be put in #site-status when everything is back up properly.

merry pulsar
#

Ok thanks a lot very kind

#

❤️🐺

hasty ridge
#

hi

severe robin
#

Hi when will my bot be approved

long ferry
#

in a week or longer

smoky magnet
#

i need help!

severe robin
#

but I have been waiting for 1 month

smoky magnet
#

i can't see the Bot image profile on top.gg..... it's my bug??

gritty totem
delicate basin
severe robin
#

okey

delicate basin
gritty totem
#

okay

severe robin
midnight forge
severe robin
#

okey

delicate basin
#

Your bot is probably going the be reviewed within the next couple days

severe robin
#

okey

sturdy swan
#

Türk varsa bişey sorcam da

tulip yoke
#

first of all hi. The verification percentage of my 802847811733028864 ID bot that I added has been deleted. and I don't have this bot in the log channel. How long does it take to be approved?

tulip yoke
midnight forge
sturdy swan
#

Bende %şeyi gözükmüyor

midnight forge
#

And it takes a minimum of 1 week for your bot to be approved

sturdy swan
#

Mesela %30 diyordu şimdi yazmıyor

tulip yoke
tulip yoke
midnight forge
tulip yoke
hidden berry
#

I accidentally reported a perfectly fine review on my bot, is the any way to revoke the report?

tulip yoke
midnight forge
sturdy swan
#

@tulip yoke ha bide onaylanınca lucadan dmmi alıcam

toxic pollen
#

Hello

midnight forge
toxic pollen
#

How i get the early bot developer

long ferry
#

you dont

midnight forge
toxic pollen
#

Sorry . And thank you

midnight forge
#

Np

toxic pollen
#

What that mean

midnight forge
#

No problem

toxic pollen
#

I know

stark aurora
#

yardım edebilecek var mı. hesabıma giriş yapmıyorum. botlara oy veremiyorum ama davet edebiliyorum. oy vermek istediğimde sürekli giriş yap diyor

humble eagle
broken tiger
#

i can’t log in for some reason?

fluid rapids
#

One message removed from a suspended account.

sturdy swan
#

Who keeps pinging me here can anyone check?

broken tiger
long ferry
sturdy swan
#

I have another 2 pings

stark aurora
#

yes i same problem

sturdy swan
long ferry
#

Your friend apparently keeps pinging you

#

this user @sturdy swan

sturdy swan
#

Ohh yea hes in my team

#

But why does he ping me

long ferry
#

They're asking why they haven't received the role yet, told him that team members don't get the dev role

near wing
#

i cant login website

sturdy swan
#

He told me teh same I remember adding him on top.gg

#

As other owner when I applied

#

But it seems i didnt and know isk where it is and if u even can add someone as other owner after u applied

long ferry
#

If you have migrated the Bot to a team, any one you add don't get the role

long ferry
near wing
#

im not new

long ferry
#

Accrding to the logs, that user was never added as another owner

sturdy swan
#

Can u add a other owner after you applied

long ferry
long ferry
#

then no

sturdy swan
#

I did but it seems like It didnt happend

#

@sturdy swan

#

So I can still add him

#

Ohh I think I see it

#

Under the description somewhere

unborn turret
#

I’m having some issues on the site

long ferry
sturdy swan
#

Done I added him

#

I didnt knew u can add after u apply

#

And thats why I didnt looked into it much

unborn turret
#

Oh sorry I just joined the server ;-;

eager mauve
#

Did anyone get a DM from a bot called Astrio?

sturdy swan
#

Now he has the role too

long ferry
thorn swift
#

Hi, my bot got added twice to the queue, this was not intended

sturdy swan
#

hye

thorn swift
#

but there is a bug on the add bot page

sturdy swan
#

Yay gg

#

Can someone help me with the website? i press login then authorize and it doesn't login it just takes me back to the main page

sturdy swan
#

i got tole

#

role

thorn swift
stone orbit
#

Is there a stipulated date for the solution of this problem?

unborn turret
serene tusk
#

how can ia add a server on the to.gg web side?

sturdy swan
thorn swift
long ferry
#

It will appear when the issue is fixed

unborn turret
#

Thanks for the help I need to go to figure out how to fix the coding for a bot me and someone are making owo

midnight forge
toxic pollen
#

How i can go to bathroom

#

Oh sorry

#

I think that i talk someone

sturdy swan
#

Uhhh it's been 10 days and the flagged reviews still haven't been looked at

delicate basin
#

I don't know how long they need to check flagged reviews, perhaps @long ferry does

long ferry
#

Was it unflagged? Or is it still flagged?

sturdy swan
#

Still flagged

long ferry
#

I'd suggest waiting a few days, unless it is an emergency

sturdy swan
#

Alright

ivory parcel
#

Hello everyone, how do I get smoogle translate bot to work in my discord channel

The directions of using a ?de then message are not working

delicate basin
#

Sorry, this is only topgg support

#

You can go to their support server to ask them

ivory parcel
#

Yes topgg smoogle translate

delicate basin
#

Topgg are not the makers of that bot so topgg can't help you with that

raw dagger
#

@long ferry Привет, тяжело ли написать бота мониторинг:?

serene tusk
#

hey does anyone know how to add a server on top.gg?

raw dagger
#

@long ferry is it hard to write bot monitoring?

long ferry
#

Don't know what you're referring to with that

sturdy swan
long ferry
raw dagger
#

monitoring bot? Is it hard to write

zinc oracle
long ferry
#

Still don't know what you mean with that

#

and yeah belongs in development

wicked swift
#

Tried adding the role for voting but

sturdy swan
long ferry
wicked swift
serene tusk
#

@long ferry i tried to add a server but i only get this Error 504

#

its loading then this

obsidian totem
#

how can you reply to the reviews from your bot?

long ferry
limpid shadow
sturdy swan
#

Finally

wicked swift
limpid shadow
obsidian totem
#

ok, thank you

barren lava
#

Hi Where we can apply our suggests ?

zinc oracle
wicked swift
#

This happens

#

And this too

limpid shadow
#

When do you get that error

#

on /servers/me?

wooden current
#

I submitted an Auction Access request form but I thought the "pages" section was for search terms instead of page tags so I filled it out incorrectly -- will this impact my ability to get auction access?

limpid shadow
#

nah

wicked swift
#

I get that error
When I vote my own server an come back

limpid shadow
#

I see

#

I'll look into it

wicked swift
#

The voting is not getting done actually

sturdy swan
#

whenever i try to login on mobile it doesnt 😦

wide flint
#

hello, actually I have a problem with the site, when I want to vote for a bot I am asked to connect, then to authorize, what I do but despite it I am asked to connect again without stopping, so I can not vote and it blocks me

sturdy swan
#

same

ionic sierra
#

Ayuda no me deja entrar

long ferry
distant girder
#

i'm trying to remove my bot from top.gg but after i do the captcha i get a 500 database error

keen vessel
fervent bronze
#

Pls fix the Errors

frosty dock
#

How do I bid in the auctions?

delicate basin
#

You need to apply for access first

frosty dock
#

Oh

#

I see

delicate basin
ionic sierra
#

Soporte?

wide flint
#

What do we do now?

delicate basin
#

Wait

#

Until the problems are fixed

wide flint
#

i see ;-;

sand trail
#

hello

#

i have a problem with the voting bot

keen vessel
#

votes are broken rn

sand trail
#

oh

#

understandable, have a nice day

cyan palm
#

What happens when you try to vote?

formal cradle
#

I can't vote either

sand trail
# cyan palm What happens when you try to vote?

well, i voted and the bot didnt sent me confirmation dm, and the discord server for which i voted for didnt register it or something. But on the website it says that i already voted and i can again in 12h

formal cradle
#

it says I am banned from main anigame server

prisma island
#

This is happening to me to , when i click to vote it says you must be logged in, i log in then it pops up the message that u must be logged in

cyan palm
#

so you saw the "thanks for voting" message on the site?

sand trail
#

yes

ionic sigil
#

submittinga a bot results in an error:

abstract vault
#

My bot has been inspected for two days when will it end?

cyan palm
sand trail
#

and tried again when i didnt notice that the bot didnt sent a dm

wide flint
#

I have the same problem

cyan palm
# sand trail yes

this means that you voted, there might be problems with the bot that you voted

sand trail
#

but i checked the leaderboard and it didnt raise my votes up

low sage
keen vessel
ionic sigil
#

i received a DM from luka on bot submission

#

but the bot doesn't actually show up under my bots on the webpage

gloomy shell
#

Yes, we are aware

#

its there

#

you just cant see it

low sage
#

thanks!

gloomy shell
#

It should be fixed in a day or two that you can see it again

#

its just the site is in between databases

ionic sigil
#

why would you keep the site up during a db migration?

gloomy shell
#

would you rather the site be completely offline for a few days?

ionic sigil
#

yup

gloomy shell
#

¯_(ツ)_/¯

#

well youre the minority

sand trail
#

tru

ionic sigil
#

k

low sage
#

what db r yall using

zinc oracle
#

Most site functions still work.

zinc ore
#

If the site was completely down there would be thousands of people crying out loud here for days

ionic sigil
#

ppp

keen vessel
#

server would die

gloomy shell
#

Lets please keep this on topic, if you need support let us know, otherwise #general

wide flint
#

when will the problem be solved?

zinc ore
#

When It's Solved™

coral briar
#

quick question whys my nickname hoister?

zinc ore
#

Presumably because your username or nickname put you at the top of the user list artificially.

coral briar
#

is it like a moderated

#

ohk

#

yeah

#

thank you

wide flint
zinc ore
#

Seriously though. The team is working on it, and they haven't given a specific ETA, so no one can answer that question.

quiet spear
#

Hey can i talk about something here cus im mutted or banned in pokecord

zinc ore
sturdy swan
#

What does "Custom Bot Card Background" do?

zinc ore
sturdy swan
#

Im the procces of designing my bots page with html and css

#

And i didnt knew what that does like teh custome backrgound

zinc ore
#

it's this part

sturdy swan
#

ohhh

granite solar
#

Hey ? Can i know why i can reach my server top.gg .

limpid shadow
#

I'm looking into it

granite solar
#

Okay

dense bane
#

For some reason i can't see my profile

brazen thunder
#

Why does it shows this when I edit my server settings .

#

Can I get help ?¿

dense bane
dense bane
brazen thunder
limpid shadow
#

I'm looking into this right now

dense bane
#

Ok

brazen thunder
#

Ok

severe robin
#

The bot named luca will send a message?

zinc oracle
#

Luca dms on approval or deny

fossil lark
#

so, I guess there is something wrong, I've been trying to like this review but everytime I refresh the page it goes to 0 likes again... its happening from last 30 mins :/

hardy gust
#

I can not log in to the site, redirect back to authorization

lyric night
#

I can’t login site can anyone help?

halcyon bloom
#

Is it normal that my aparently smaller bot is taking about a week and stil being reviewed or is it just a issue

zinc oracle
#

It takes 1+ week, or closer to 2 weeks

zinc oracle
fossil lark
#

ahh okay thanks

hardy gust
#

I can’t login site can anyone help?

halcyon bloom
#

So i already was at 100% and np6w i am like staring for a week that it is saying, it is being reviewed. I am worried since my attempts before didnt take so much time

halcyon bloom
#

Okay thank you

hardy gust
zinc oracle
#

Its all over that channel

#

Scroll up

sturdy swan
#

Is there a recomended size for the bots custome banner?

lyric night
#

I can’t start my bot because it wants my vote and I can’t vote I know site is broken but how ı fix that fastest way I can

warm blade
#

Hello, is there a way to remove my bot from the platform? My account was stolen and I no longer have access to it

zinc ore
zinc ore
ruby seal
#

How do auctions work exactly?

sturdy swan
#

im trying for 30 minutes to try and resize my banner

#

its always off screen

ruby seal
zinc oracle
ruby seal
#

For how long?

zinc oracle
#

If you lose you pay nothing

#

A week i think?

sturdy swan
#

I tought i need to ask for a recomended resolution here not in development since i dont have any errors on my code

ruby seal
#

And when does the bid time end?

gloomy shell
#

mondays 2 pm EST

ruby seal
#

Thanks

terse marlin
#

does anyone have suggestions for a hosting company

gloomy shell
#

-support

wild stoneBOT
#

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

karmic condor
#

I keep getting this error: Oops! An error has occured which is number: Error: 504 Gateway Time-out

solid totem
#

hey! Why my bot logo doesn't appear?

karmic condor
#

Above the red delete button

solid totem
#

ok thx

karmic condor
cyan palm
#

you can check 3 messages except last one

karmic condor
#

Oh ok, thanks!

spring burrow
#

How can i set the bot prefix costom in my bot

gloomy shell
sudden salmon
#

I'm not able to check my profile and servers is there something wrong or

oak granite
#

eehm wtf?!

sudden salmon
#

Same issue here

small cliff
#

@sudden salmon what do you mean you cant check ur profile

small cliff
sudden salmon
#

That shows up

oak granite
#

servers page login gave me this err

small cliff
#

Oh ok

oak granite
#

now it works

sturdy swan
#

API is down