#support

1 messages · Page 321 of 1

unreal dew
#

oh nvm

fresh scaffold
delicate basin
#

You can suggest new feautures on topgg's github

zinc ore
#

Someone that has access to bids can ask in the #auctions channel (you don't have the role so perhaps you don't have access?)

unreal dew
#

Okay thanks

gusty saddle
#

discord verification

delicate basin
#

We cannot help you with that here

#

You can get all infos in that server

gusty saddle
#

i cannot access tere..

#

i cannot verify my phone

delicate basin
#

The same info is available online

#

This channel however is for top.gg specific stuff

fresh scaffold
#

that thing was in docs before

delicate basin
fresh scaffold
#

anyway ty

gusty saddle
#

ik, but many people here have verified bots to..

cyan palm
crimson oxide
delicate basin
#

It takes some time

cyan palm
fresh scaffold
#

anyway found

#

ty]

crimson oxide
#

How long does the auction request take approximately?

delicate basin
#

Mostly depends on Veld

#

I'd say about 2 weeks

#

Maybe a month

#

Really can't tell

long ferry
#

2-3 weeks

#

can take longer though

terse trench
#

what is the URL for top.gg api auth key? I forgot 😑🤦‍♀️

delicate basin
#

It's in your bot's edit page under Webhook

gusty saddle
#

FlyingFussel..

#

I just want you to answer one fast question!!

delicate basin
#

Go ahead

gusty saddle
#

Where is that place ??
data_retention_description: Must be between 100 and 2000 in length.

#

like for data retention

delicate basin
#

No idea what that is

gusty saddle
#

oof

delicate basin
#

This is still the topgg support channel

#

Discord verification has nothing to do with topgg

long ferry
gusty saddle
#

ik but i cannot find anything about that

delicate basin
zinc ore
#

Ask on the DD server, we cannot help you here.

gusty saddle
#

Hope. I cannot type there

zinc ore
#

Well that doesn't change the fact that we are not Discord. This is top.gg support

long ferry
#

Maybe you could take use of the search feature on discord-developers

delicate basin
#

^ this

#

You don't need a verified phone to search messages

gusty saddle
delicate basin
#

retention

zinc ore
#

maybe if you spell it right

long ferry
delicate basin
#

But now again, this is topgg

#

I'm sure you know how google works

gusty saddle
#

well..

long ferry
delicate basin
#

We cannot verify your bot, we have nothing to do with that

#

Plus if you just copy stuff for your verification process, there is a good chance you get declined

gusty saddle
#

nah, im clearly writing my stuff there. Thanks for the help anyways

sacred bough
#

Who can I contact if I need to report a bot ?.

long ferry
#

Any moderator or use the report bot button on top.gg

sacred bough
#

Oh alright Thank you

#

@long ferry can I report to u ?

long ferry
#

sure

shut viper
wicked sparrow
#

And fill out the required information

wicked sparrow
#

Press it again

#

I made a small typo

shut viper
#

okay

#

is that all

wicked sparrow
#

Yes that is all that is required to add your bot to our website

shut viper
#

is there no bot command for doing ut6

#

it*

wicked sparrow
#

No we don’t have a bot for DBL

shut viper
#

i remember there's something you have to do with luca ?

wicked sparrow
#

Luca simply informs you if you get declined or approved

fierce swallow
#

is there any way to get reviews removed for being stupid?

wicked sparrow
#

If they break our rules you can press the flag button

fierce swallow
#

okay

wicked sparrow
#

That will send it off to the moderators to review and if it breaks our rules then it will be removed and the rating will be reverted

fierce swallow
#

where are the rules again

long ferry
#

Reviews that are stupid don't violate our review guidelines

wicked sparrow
#

That is a link to our review guidelines

fierce swallow
long ferry
#

which is not against our guidelines

fierce swallow
#

bruh

wicked sparrow
#

That sort of review could probably be removed under rule/regulation 1.

wicked sparrow
fierce swallow
#

okay

grand ravine
#

no, that's top.gg internal error

fierce swallow
#

oh

long ferry
#

your description is too short

fierce swallow
#

i didnt edit it and it worked before

fresh scaffold
#

they noticed then

tall flame
#

:v

fresh scaffold
#

just edit the description

fierce swallow
#

oh

fresh scaffold
#

it must be more than 300 characters i believe

fierce swallow
fresh scaffold
#

spaces aint counting

fierce swallow
#

i know

fresh scaffold
#

count 300 characters

#

or use

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an website from google to do that for you

fierce swallow
#

ooooh i see

long ferry
#

spaces are excluded

fierce swallow
#

only imgur images

fresh scaffold
#

also tags aint included i think

#

like

fierce swallow
#

tf

fresh scaffold
#
<html>
<head></head>
<body></body>
</html>```
fierce swallow
#

bruh

fresh scaffold
#

those stuffs aint included neither the others

fierce swallow
#

i said "only imgur images" which has nothing to do with description because there isnt an error for non imgur image links

ripe berry
#

Is dbl your bot?

fresh scaffold
fierce swallow
fresh scaffold
#

links aint included in character count

fierce swallow
#

bruh

#

imma go now

fresh scaffold
#

as its in a tag

ripe berry
#

What happened?

zinc ore
fresh scaffold
#

DSL yes

zinc ore
#

@small lantern is the one used for servers, @wild stone is the local mod bot

ripe berry
fresh scaffold
zinc ore
ripe berry
#

Can u help me setting it up?

fresh scaffold
#

go on top.gg / search that bot and look up

fierce swallow
#

youd need to ask the devs

zinc ore
#

No, because it's not made by us.

fresh scaffold
#

there should be tutorials

zinc ore
#

Try their support server

fresh scaffold
#

yeah that should be the best option

ripe berry
#

They don't have support server
And when I typed dbl in vanity url , this server came
:/

fresh scaffold
zinc ore
#

What's that bot's URL on top.gg?

ripe berry
#

Let me give u wait

#

It is in help command
Lemme copy it

fresh scaffold
#

i don't think that you can pass the support server field without filling a link in it

zinc ore
#

the support server is optional, so yes you can have a bot without a support server

fresh scaffold
#

oh

zinc ore
#

in which case there's nothing we can do here

fresh scaffold
#

that makes sense

ripe berry
#

I think they removed it
But, here is screenshot

zinc ore
#

support server link at the right of that page, bottom of the menu

ripe berry
#

Okie

zinc ore
#

dbl isn't even its name, it's literally just the prefix.

shut viper
#

@wicked sparrow thanks sir

wicked sparrow
#

No worries at all 🙂

shell elm
#

where can i make a team?

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nvm got it

low wolf
#

how do you work the GameStats bot? I put in the prefix and everything but it says it cant find the account

opaque warren
coral reef
#

Wrong server

opaque warren
#

click join support server on the right side not the top

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as in the pic above

signal cairn
#

Whats the #bids channel for

#

?

long ferry
#

auctions

signal cairn
#

thx

umbral hill
long ferry
#

right-click on the widget on the left and copy the url

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replace the source url on the html code with that url

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It's a known bug and already an issue on github exists about it

wooden frost
#

Hello Guys, When is my Botum? I hope your works will be approved quickly. When will they approve? Do you have an idea? @cyan flint

zinc ore
#

The queue time is currently a week or more.

#

Since you applied today, it'll be reviewed next week.

wooden frost
#

My Bot Approve Next week I underStund Right ?

zinc ore
#

Yes.

wooden frost
#

Thank you

sturdy swan
#

How to get DBL tokens

#

Dbl tokeni nasıl alırım

arctic whale
#

On your bot's Edit page, Webhooks section

sturdy swan
#

Oh thnk

wooden frost
long ferry
#

You can't use widgets until your bot is approved

sturdy swan
#

How to setup @mystic harbor

limpid fractal
stray valve
#

My bot is in the queue, right?

zinc ore
#

yes

delicate basin
#

If you have submitted it

#

If you go to your bot's page you can see your progress in the queue

zinc ore
#

Queue times are a week or more.

delicate basin
#

Note that from 0% to 100% it takes 1.5 weeks on average

stray valve
#

How do I see the progress?

river whale
#

How long does it take for the bot to pass?

cyan palm
#

Check your bot page

delicate basin
#

On topgg

cyan palm
#

there's a percentage

cyan palm
river whale
#

Oh no 😦

stray valve
delicate basin
#

Yes

#

There is a percentage below that progress bar

stray valve
#

30%

cyan palm
#

yeah exactly

stray valve
#

Ok

#

Thanks!

delicate basin
#

You're welcome

cyan palm
#

when it comes to %100 your bot will be reviewed

delicate basin
#

Make sure to check #rules-and-info so there won't be any problem with your bot's approval

elder falcon
#

hello i have a question

long ferry
#

sure what is it?

elder falcon
#

How can I get dbl api although I searched, I could not find

long ferry
elder falcon
#

I looked there too but did not understand

sturdy swan
#

okk

midnight forge
iron remnant
#

I know that joining the servers your bot is in is against TOS (privacy invasion) without prior permission from admins. But i've got a curious question in mind. Lets say you join some server you don't know about and you surprisingly find out your bot is there and they have added it. Should you leave that server or not?

iron remnant
#

ah alright then .

cyan palm
#

They can see that when your bot creates invite and you joined the server with this invite in audit log though

iron remnant
#

doesn't*

acoustic sedge
#

How i get the role Auctions Alpha Tester

compact nebula
#

I realised that bot votes aren't adding up on the site

acoustic sedge
cyan palm
#

@tender hornet please don't ask kind of these in top.gg

pallid salmon
cyan palm
acoustic sedge
#

A ok

#

I understood

nocturne crater
#

Hello.

#

I can not see my Bot Waiting in queue.

#

Aswell, my bot has picture like a Cloud, kinda like yours, but not same. Is it okay?

small lanternBOT
#

Pong!

lusty quarry
#

Is there any staff here?

long ferry
#

yes

lusty quarry
#

Can i dm you something?

#

about a bot on your site

long ferry
#

sure

sturdy swan
#

Just to clarify, I will get a DM wether my bot is either approved or denied, right? Or at least a ping

long ferry
#

if you have DMs enabled, yes

sturdy swan
#

Ok, thx

long ferry
#

on approve, it just says it was approved, on decline with a reason

sturdy swan
#

Perfect, thx

wooden frost
#

Knklar Join Dc presses here. I want to join the Discord server of this bot. No Is it possible to join such a?

long ferry
#

Did you report it before?

wooden frost
#

Where

#

ı cant see

limpid fractal
#

That means a Moderator has reviewed it and believes its not against any rules

long ferry
wooden frost
long ferry
#

question is, did they report it before?

wooden frost
#

This ?

long ferry
wooden frost
#

Thank you You help Me Before

#

Best Mod

long ferry
#

taking a note, thank you

#

bot id?

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That review does not break our review guidelines though iirc

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can be wrong tho

coral smelt
#

bruh

quartz willow
#

does it not let you report rn?

nova geyser
#

What vps do y'all suggest? Contabo or galaxygate?

abstract pine
#

Hello where is the queue

quartz willow
#

ok thanks looks like we figured out what's causing it

pallid salmon
nova geyser
#

Oops wrong channel sorry

cyan palm
#

your bot will be reviewed when this percentage reachs %100

abstract pine
#

Oh

#

Thanks

molten mulch
#

hey for some reason the bot doesnt give the role to users after they voe for the server it does have perms however the server has 2fa enabled

long ferry
#

did you properly set it up?

#

check your bot page settings/server page settings

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or are you referring to a bot?

molten mulch
long ferry
#

is it about a bot voting or server voting?

#

top.gg/bots does not have a reward roles like servers does

molten mulch
molten mulch
molten mulch
long ferry
#

nah the bot should be able to still do it

#

i'd suggest using webhooks instead tbh, i don't really trust reward roles either

molten mulch
#

hmm then whats wrong?

#

i aslo saved it

lusty quarry
#

@long ferry Don't know whether it matters, but the bot i dmed you about and reported dis legit copy pasted

molten mulch
lusty quarry
#

can i edit the report once i have already reported it?

coral reef
molten mulch
long ferry
coral reef
#

No you will have to send another one in.

lusty quarry
#

its slushies bot Kekw

coral reef
#

Don't know who that is.

lusty quarry
#

myst scrims owner

coral reef
#

Send another report in with the additional info and it will be handled

#

Don't know what your talking about and it doesn't pertain to top.gg

#

Mods will handle the report as soon as they can

molten mulch
#

uh i really want it to work bruh

long ferry
#

Make really sure the bot has the permissions it needs

white badger
#

Yo, what's the current estimate for bot waiting times? I don't have a bot in the queue, I'm just trying to plan ahead

grand ravine
#

1 week

white badger
#

Thank you :)

grand ravine
#

yw

molten mulch
#

below*

long ferry
#

Can't help you then from my end, the only very reliable way and failsafe is through webhooks

long ferry
#

i mean webhooks to give them the role

molten mulch
molten mulch
#

i think the 2fa for server is blocking it

sturdy swan
molten mulch
#

yeah obv

violet sequoia
#

hey

#

how mush does it take to review my bot

#

LOL

long ferry
#

no

#

oh

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what do you mean now? the url ID

#

very confusion

#

the bot id of your bot on top.gg?

#

OHHH

errant pollen
#

hoi, can you transfer ownership of shinobu (801080561006411846) and golden bot (481489864626536458) to this acc im using rn? i got locked out from my main account for losing 2fa credentials (no backup code since i installed a new os, my phone broke while installing the os) installing a new os, i already updated the bots to let me use owner commands and show me instead of that other one in the info commands.

long ferry
#

bot page settings -> webhooks

errant pollen
#

did that and didnt get any response for days :P

long ferry
#

You need to be patient

#

best is to fully read the docs

novel gate
#

how can one receive the Certified Developer role?

delicate basin
#

Cannot be obtained anymore

faint wasp
#

754948214880206908

delicate basin
#

@lone anvil

lone anvil
#

ty

delicate basin
#

For 1 bitcoin lmao

#

Discord account for 37k USD

graceful crest
#

lol

faint wasp
quartz willow
#

@tulip mulch can you check if the review thing is fixed?

delicate basin
#

Xetera when will we be able to see all reviews on our bots?

quartz willow
#

not this month

delicate basin
#

But the team is working on it

#

That's already good to know

quartz willow
#

we're not working on reviews this month

#

but we will iterate over it

dusk robin
#

hi

delicate basin
#

Hi

cursive heath
#

you cannot report

#

what do you mean by that

stiff grotto
#

30% more or when will the message come from luca?

delicate basin
#

Your bot is at 30% in the queue?

cursive heath
#

can you try doing a hard refresh to ensure its not cached (Shift + F5)

delicate basin
#

Your bot gets reviewed at 100%

#

You won't see 100%, that's when it's been approved or declined

cursive heath
#

i might've fucked it when i tested if i could flag lulBOYE lemme update again so you can test again

silent hedge
#

what is voting credit , and how to use it ?

tardy grotto
#

can you remove teams?

delicate basin
#

You get it from votes for your bot

#

And you can use those credits to pay in auctions

silent hedge
delicate basin
#

This is topgg specific support

cursive heath
#

try again now

#

should be fine again hopefully

#

can you flag it

#

thats what im asking for

#

i saw it

#

its being investigated rn KonataThumbsUp

tardy grotto
#

I dont think you can

delicate basin
#

You can't

faint wasp
# peak lily but i would :D

First, I don't want to give it away
Second, there is to much bound to this account. So giving it away would be really dumb, as I would lose access to my applications and I would need to change many connections to other services. (Not just the two, that are visible in discord, there are others, that are not displayed in discord as it is specific to some servers)

peak lily
#

it can be37k usd

#

but its 350k turkish liras at the same time :D

zinc oracle
#

this is support, #general for general conversation

hearty vigil
#

Hey
I have a server where you can select a clan and then select a mini clan
And as soon as someone downloads the mini clan it does not download automatically and he has to download it himself
in brief
I need a bot that removes rolls from users when they remove another roll
Is there such a bot?

long ferry
empty path
#

Hi, I've just tried getting my vote cards and it says I'm playing multiple accounts and won't give them to me.
My son is playing with a team on my old phone with a different email... Also..
I have looked at our server and I think I may have pressed 'here' onň someone else's post by mistake as there post went on at virtually the same time? Please help. Thank you.

long ferry
#

Someone on your network voted on that same server, you can only vote with 2 different accounts per ip

empty path
#

So someone else pressed on mine by mistake?

sturdy swan
#

Hey, how much it takes for my bot to get accepted?

long ferry
#

Someone on your network voted for that bot/server for the third time with a different account. Wait a full 12 hours for another voting cycle to begin

long ferry
empty path
#

Does that mean I lose my 4 cards? 😭

#

And my streak?

long ferry
#

can happen maybe, no clue how the bot you're voting for handles that

empty path
#

OK, thank you.

woeful tundra
#

when i’m trying to vote it won’t reveal the vote button

#

preview^^

#

i pressed ‘back to karuta’ and pressed vote from there it wont work either

#

not sure if there is a solution for this

long ferry
#

use a different browser

#

Safari is known to cause issues with voting

woeful tundra
#

ah alr ill use chrome and ill get back to u

umbral hill
woeful tundra
#

thanks

sturdy swan
#

@umbral hill v1 isnt released

sharp vault
#

The website is constantly giving me the same error over and over again.

lunar fog
#

Hello, I need help with Top.gg's SEO

#

In my bot's description, I have "Stocks" and "Investing" but when I look those search terms up it doesn't come up despite there being very few results

#

(ping me if you respond)

sharp vault
#

I guess its not permissions fault, cause I gave admin perms to the bot

sharp vault
#

oh, thx

long ferry
#

-ping

#

pensive

sturdy swan
#

ae

dawn wharf
#

Hi can anyone guide me to a doc for checking user latest votes for top.gg?

long ferry
dawn wharf
#

Thanks 🙂

lunar fog
long ferry
#

top.gg does not have any impact on what google indexes

#

if that is what you're referring to with SEO

lunar fog
#

No, I mean the site's seo

long ferry
#

Sure go ahead

sharp vault
#

Hi, now this happens if I try to change the assigned server invite, what should I do now? 🤔

long ferry
#

Stocks and Investing
again, top.gg does not have any impact on what google should index

lunar fog
#

Nothing I'm asking about has to do with Google

long ferry
lunar fog
#

I'm talking about Top.gg's search

#

and my bot's description

long ferry
#

short description and bot name can be searched for

#

long description not

lunar fog
#

I know

#

Short Description won't pull up key words

long ferry
#

takes about an hour or so to show up

lunar fog
#

Ok, thanks

long ferry
#

remember caching too

lunar fog
#

I'll give it a shot tomorrow morning

keen geyser
sturdy swan
#

For the bot accepting if my bot has a custom Direct message system but you need to opt in and you can block certain users will it still be declined?

#

im quite confused about that

#

dmcommand this reasib

long ferry
opaque breach
#

my invite isnt working

long ferry
coral reef
#

DSL is currently down

#

Please be patient with the team

sturdy swan
opaque breach
#

oh ok

keen geyser
#

does someone know something new about the backend

#

i need to chance some stuff on my bot

hot kiln
#

okey thx

#

thx

karmic tide
#

hi lol what do you do when this happens? I've done all the required fields but it never lets me update/submit

long ferry
#

DSL is having issues

#

try again later

karmic tide
#

Oh okay

quartz willow
#

@tulip mulch can you check the reviews again?

acoustic sedge
long ferry
#

technically yes

acoustic sedge
#

Who is it?

acoustic sedge
long ferry
#

yeah

granite maple
#

im trying to but my server in the top.gg and I invted the DSL bot but it say the bot not in my server

broken pawn
#

Hey, can you use the Nekos.life API on the bots?
Please mention me to answer

delicate basin
#

Wasn't that the api with the underage girl pics?

#

That's forbidden

granite maple
#

hello?

grand ravine
#

a single mention to it is enough to get u declined

granite maple
#

:/

long ferry
#

sfw endpoints such as hug kiss cuddle is fine

delicate basin
#

The more you know

granite maple
#

im trying to but my server in the top.gg and I invted the DSL bot but it say the bot not in my server

granite maple
#

I invted him

long ferry
#

asking once is enough

granite maple
#

but it say his not in my server

long ferry
#

Did you invite it into the correct server?

granite maple
#

yes I only have one

long ferry
#

Try to ping it

granite maple
#

yes

delicate basin
#

Try re-inviting the bot

granite maple
#

I tryed i kiccked him and re invited him

cyan palm
#

@broken pawn some of sfw endpoints returns nsfw though

granite maple
delicate basin
#

Maybe give yourself a role with the administrator permission for just a moment, seems like that triggers something in the bot

granite maple
#

but his ofline but hee onlline

#

I gived full permission

#

I give him admin

delicate basin
#

Actually yes, DSL was offline for a bit just now

granite maple
#

mine still ofline

#

in my server

zinc oracle
#

its sharded, so not all come on at once

delicate basin
#

If it really restarted then you'll have to wait a minute or two

#

Or 3

granite maple
#

ok...

gloomy shell
#

its large, you'll need to wait like 15 or 20

granite maple
#

so your saying its normal its said thta the bot not in my server but is and i just need to wait?

delicate basin
#

How large is it hashflushed

delicate basin
#

Because the bot was offline so it couldn't update your servers on the website

granite maple
#

im gonna restart my browner

#

nop still saying its not there but it is im just gonna wait i guess

delicate basin
#

Yes

#

Try again in like 10 minutes, then it should be fine

#

If not, re-invite the bot again

#

And then if it's still not solved, report it again here

cyan palm
granite maple
zinc oracle
delicate basin
#

If you press Ctrl + F5 key in your browser, it reloads everything basically

delicate basin
zinc oracle
#

then its not a cache issue

#

that shard isnt online yet

delicate basin
#

Pretty sure it's Ctrl F5 pepehmm

#

If it's not then what did I do all the time

cyan palm
#

idk it might be both

delicate basin
#

Yeah I googled it lol

#

Shift F5 and Ctrl F5 do the same thing

keen estuary
#

can we see how many people are in the queue rather than a percentage?

long ferry
#

No, the actual queue position is confidential

keen estuary
#

ok

delicate basin
long ferry
#

You could calculate the very estimate position with your percentage and current queue count

snow pendant
#

i got a

#
/var/botlist/views/dashboard/bot/edit.ejs:30 28| <%- include('../../nav') %> 29| <div class="navbar-spacer dashboard__container <%= !access.admin ? 'viewOnly' : '' %>"> >> 30| <%- include('../../../ejs/dashboard/sidebar', locals) %> 31| <div> 32| <% if(errors.length){ %> 33| <%- include('../../components/error-header', { errors, message: "An error has occurred while validating your input:" }) %> /var/botlist/ejs/dashboard/sidebar.ejs:80 78| </div> 79| <% if (type === 'edit') { %> >> 80| <%- include('sidebar-options', { id: locals.id }) %> 81| <% } %> 82| </div> 83| /var/botlist/ejs/dashboard/sidebar-options.ejs:16 14| <div class="dashboard__sidebar-section-options"> 15| <% for (const section of category.sections) { %> >> 16| <% 17| if (section.condition && !section.condition(locals.user, locals.data, locals.access)) { 18| continue; 19| } Cannot read property 'includes' of undefined
#

when updating my bot page

long ferry
#

make sure your description is not below 300 characters (spaces not included)

snow pendant
#

it happens when i submit a thumbnail

long ferry
#

Check your description nonetheless

#

and that the thumbnail is valid

snow pendant
#

its 181 lines lul

#

no issue

long ferry
#

it's not about lines, it's about the character count

#

still make sure the image url is valid

snow pendant
#

character count is good too

#

always has been

#

url is good

#

so now what

smoky sapphire
#

Make sure its an imgur image

odd ridge
#

I've honestly gotta question this tbh, Why do you guys selectively apply site's ToS but not others; Looking at YouTube and music bots in particular 👀 because seems a little unfair (although still warrented) that people have their bot's declined for breaking on site's ToS but breaking another site's ToS is fine so i am a little confused on where exactly you guys are drawing the line of what you are enforcing or not.

solar fog
#

Because the mods are built different

odd ridge
#

shrug Shouldnt be enforcing some ToS and ignoring others

solar fog
#

Here

#

@orchid axle @lucid briar ass hats you are built different

real laurel
odd ridge
#

no

#

otherwise it would say ハーリさん (CF8)#6621

#

Im just pointing out the issue here

solar fog
#

It doesn’t say your username in the modlog reguardless

real laurel
#

If you would like to dispute your decline, please DM @humble eagle

lucid briar
solar fog
#

do it

odd ridge
#

legally they're the same

#

and you're equally putting the site in more liability by selectively choosing which ToS you follow

lucid briar
#

we try to follow the tos of sites where we can, but of course im sure you'd understand that enforcing youtube's would have dramatic consequences

#

i think that is the general reasoning

humble eagle
#

i mean Discord doesn't care about Youtube or music bots

odd ridge
#

Then you should ignore any site ToS and simply say "its a job for the bot owner" instead

#

Ik discord dont care about Youtube or Music bots, why i have no idea. But the point still stands

gloomy shell
#

If you would like to leave feedback you can do so on our github :)

lucid briar
#

i think just assume that we enforce the tos of every site, with some exceptions here and there

#

i dont think discord's stance is entirely relevant on this tho, it's more up to us

#

though this is not really a discussion to be had in this channel, it's best to bring it up as a github issue

odd ridge
#

mm fairs

#

But i just think you should treat all TOS cases (other than discords due to your explicit nature with the platform) the same

#

cuz equally every company can bring the site the same amount of hell should they choose

lucid briar
#

fair enough, im sure theres many people who would argue for and against that, and it is certainly something that can be discussed as a potential change

odd ridge
#

shrug Ill make a github issue at some point but its just a point to be raised

lucid briar
#

yeah, if you make a github issue it'll certainly be noticed and brought up in one of our internal meetings

acoustic sedge
#

how old do you need to be a reviwewer bot

real laurel
#

old enough to use discord in your country

acoustic sedge
#

ok

noble vine
#

How can I add my server to top.gg?

drowsy ocean
#

How do you set the bot lib?

cyan palm
#

Lib is deprecated

drowsy ocean
#

I get it, it's because in "Widgets" it also appeared

cyan palm
#

Yeah, they're gonna probably remove it

drowsy ocean
#

Thanks for responding 😉

compact nebula
#

Uhm I'm getting a 500 error when I go to a bot's page

timber hill
#

same here

#

getting a 500 error

sturdy swan
fluid oxide
#

Samesies

unique elm
#

For all bots it seems

compact nebula
#

Yeah

quartz willow
#

on it

unique elm
#

thanks Xetera

sturdy swan
#

same with dank memer too

unique elm
sturdy swan
#

ok

solar fog
#

More downtime then my website

#

which is surprising

real laurel
#

wrong place

solar fog
#

It’s not shit post it’s facts

sturdy swan
#

anyone else having the 500 issue? kekw

past lake
#

why does it say that my bot does not exsist?

real laurel
sturdy swan
#

seems to be a

#

oh

#

tyyyy LOL

past lake
#

with every other bot too

real laurel
#

Please refer to #site-status for the "500" error that you're getting on your bot page right now

past lake
#

oh ok

sturdy swan
#

does the /analytics page not work on top.gg for bots

#

cause it just wont load

terse marlin
#

the bot system is down from the looks of it @sturdy swan

sturdy swan
#

ok

gloomy shell
real laurel
#

should've read 2 messages above

#

:/

sturdy swan
#

ok

timber hill
burnt kite
real laurel
#

Please refer to #site-status for the "500" error that you're getting on your bot page right now

burnt kite
#

Gotcha thanks

frank jacinth
#

500

real laurel
#

Please refer to #site-status for the "500" error that you're getting on your bot page right now

frank jacinth
#

i know

#

i did

real laurel
#

ok

#

so please wait for it to be fixed then

frank jacinth
#

how did i get the bot developer role

real laurel
#

automatically

#

if your bot gets approved

frank jacinth
#

ah

#

nice

#

@real laurel how did you become "bot reviewer"

real laurel
sturdy swan
real laurel
#

Please refer to #site-status for the "500" error that you're getting on your bot page right now

sturdy swan
#

Oh thank u

loud violet
#

is the website on down time or it's just broken

real laurel
#

Please refer to #site-status for the "500" error that you're getting on your bot page right now

loud violet
#

i saw

real laurel
#

oh right dotposting

#

lol

real laurel
loud violet
#

bruh

little lotus
#

why does my bot page say error 500 not found

real laurel
#

Please refer to #site-status for the "500" error that you're getting on your bot page right now

little lotus
#

I can't search it up

real laurel
#

:|

little lotus
#

but I can view it in my profile

#

by view I mean I can see the listing

real laurel
#

the team is working on fixing the issue

#

please just be patient and wait for the announcement

sturdy swan
#

Please refer to #site-status for the "500" error that you're getting on your bot page right now
, as the person said - stop complaining about it here, why not check channels that have UPDATES regarding the WEBSITE instead of whining about it here... just read first

real laurel
#

Please refer to #site-status for the "500" error that you're getting on your bot page right now

little lotus
#

no need to be hostile

real laurel
#

👍

loud violet
#

rip the website

little lotus
#

rip

sturdy swan
real laurel
#

Please refer to #site-status for the "500" error that you're getting on your bot page right now

unique elm
ripe fable
real laurel
#

Please refer to #site-status for the "500" error that you're getting on your bot page right now

sturdy swan
#

Please refer to #site-status for the "500" error that you're getting on your bot page right now

unique elm
dark oak
#

So what can I do now😭😭

real laurel
#

just wait.

unique elm
#

you wait

little lotus
sturdy swan
#

SMH

unique elm
#

what they said

sturdy swan
#

man i finish updating my bot

real laurel
#

no

unique elm
sturdy swan
ionic thicket
sturdy swan
#

its just a internal server error

#

no bots been deleted smh!

sturdy swan
#

^

real laurel
#

please don't discuss here

dark oak
#

I approved or declined or it is in review

unique elm
ripe fable
unique elm
#

Go read the gosh damn channel

dark oak
#

pls reply to me😭

sturdy swan
gloomy shell
#

Please refer to #site-status for the "500" error that you're getting on your bot page right now

For any other issues, please be patient and wait for our support channel to unlock while we deal with the current site issues.

Thank you for your patience and understanding.

gloomy shell
#

Thank you for your patience. Please keep an eye on #site-status for any ongoing issues. SCcatVIBING

proud junco
#

Bro I need help from I week my bot is 90% but till now it is not uploaded

keen nexus
#

Is there anyway to set the “lib” of the Bot as of yet?

opaque warren
warm pelican
#

The server is tired

sharp narwhal
zinc oracle
zinc oracle
coral smelt
#

so the rules said flickering images are not allowed to be posted by the bot

#

is the above allowed

zinc oracle
#

yes

coral smelt
#

k

#

thnx

dusky knoll
#

Hi does anyone here know of any toxic discord servers?

zinc oracle
#

this is not the channel for that.

dusky knoll
#

I never said it was

sick haven
#

Since when did the color of likes and reviews change

sturdy swan
#

hey how long does the application process normally take

gloomy shell
#

For bots?

sturdy swan
#

yes

gloomy shell
#

Around a week or more

sturdy swan
wispy cloud
#

Are bot reviewers not working today?

zinc oracle
#

we review when we want to

#

but there was quite a few bot reviews done today

wispy cloud
#

My bot approving is stopped at 90%

#

for 2 days

fluid oxide
#

It can take up to a week or more.

#

Give it time and be patient.

sturdy swan
#

hey bot reviewers, why do you guys not allow any NSFW content?

#

Dank Memer is a pretty famous discord bot which has an nsfw command

fluid oxide
#

They allow it. Just not on your bot pages.

wispy cloud
#

Wait, how did you get the verified developer role?

fluid oxide
#

You mean "Certified"?

wispy cloud
#

Yes

woeful sinew
fluid oxide
#

It's is a program no longer a thing.

fluid oxide
woeful sinew
fluid oxide
proper oxide
wild stoneBOT
#

@woeful sinew

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

woeful sinew
#

thx

sturdy swan
#

i want to have a voting system which tells who voted in a particular channel.

so how to use the webhooks things ?

real laurel
#

@sturdy swan

sturdy swan
#

ok

sturdy swan
#

when I am applying to advertise my server and it tells me to select the server I want to apply with. Its saying I dont have any servers

cedar flower
#

u need to wait mate

sturdy swan
#

I want to advertise a server which I made myself

#

ok

cedar flower
#

Wait for 5 mintes and refresh your page

sturdy swan
#

ok

cedar flower
#

Close ur tab too and wait for 5 minutes

untold musk
#

Bidding even open rn? Lol

sturdy swan
cedar flower
#

yeah wait for 5 minutes m8

sturdy swan
#

ok

#

thnx

cedar flower
#

u neeed further help u can either ask here or dm me freerealestate

#

@sturdy swan

sturdy swan
#

@cedar flower ok thnx

cedar flower
sturdy swan
#

so if I close the tab and login again after 5 min will I see my servers there??

cedar flower
#

yeah mostly mate

real laurel
#

just refresh after a while

#

and it'll show up

cedar flower
#

Yup

sturdy swan
#

ok

real laurel
#

no need to close it

sturdy swan
#

ok thnx

cedar flower
#

but i had the same problem when i reopened my browser it worked. SO i just suggested

ashen pagoda
#

Hi, why my bot show "N/A" in server count? how i can fix?

real laurel
#

you have to add it yourself

cedar flower
real laurel
#

top.gg doesn't automatically show bot server count

cedar flower
real laurel
ashen pagoda
real laurel
cedar flower
#

hmm refer to api then

real laurel
#

ok then

cedar flower
ashen pagoda
#

thanks, all

cedar flower
#

bruh wht?

#

Ohk 😂

#

NP

frank umbra
#

bh

#

im new

cedar flower
#

yeah u need help?

frank umbra
#

yea

#

um

cedar flower
#

tell me

sturdy swan
#

Its not working @cedar flower

frank umbra
#

how did i just join this

cedar flower
sturdy swan
#

ok

cedar flower
frank umbra
#

||how i just made this not seeable||

cedar flower
#

what?

sturdy swan
#

not working

cedar flower
real laurel
#

@frank umbra this is for support related to top.gg

#

please keep things on topic or move to #general

frank umbra
#

um igtg

proud junco
vagrant remnant
#

hey My bot became at 75 servers but i didnt get any message from discord

real laurel
#

we're not responsible for bot intent verification

#

but typically you get it after the 75th/76th server

#

so just be patient

vagrant remnant
#

Ok!

delicate basin
#

No need to ask

#

The entire verification process is triggered once a bot joins its 76th server

#

Ah my brain

#

This is topgg mMlOl

edgy aurora
#

Welcome @sturdy swan

sturdy swan
#

Hello

stoic lotus
#

My discord was zoomed in

sturdy swan
#

hello

stoic lotus
midnight forge
#

"CTRL" and "-", this channel is just for top.gg support though not general Discord questions

edgy moss
#

hi

sturdy swan
#

why is white?

stoic lotus
#

?

sturdy swan
stoic lotus
#

What button

sturdy swan
#

click button

stoic lotus
#

Why?

sturdy swan
#

??

stoic lotus
sturdy swan
#

Why are my buttons white?

fluid oxide
edgy moss
#

what is the use of votes on top.gg?

sturdy swan
#

This is from the site

fluid oxide
stoic lotus
midnight forge
sturdy swan
fluid oxide
stoic lotus
#

@midnight forge I'm on phone

edgy moss
#

exuse me, what is the votes for on top.gg?

stoic lotus
#

And sorry I just thought that if you had any problem with discord you could ask here :(

midnight forge
edgy moss
#

oh thanks

#

and what is this for?

midnight forge
#

Voting credit is for auctions, you can apply for auctions access here --> https://top.gg/advertise

summer marsh
#

I have a friend who got banned from voting and he said the appeal link doesn’t work, is there any other way he can appeal to get unbanned?

sturdy swan
storm aurora
#

How to invite plasma bot to my server

#

?

midnight forge
storm aurora
#

ok thank u

icy stone
#

i like ur domain

midnight forge
#

Ty

sturdy swan
#

how to confirm my bot im try to do advertise and say u dont have bot

midnight forge
sturdy swan
#

This is under preview.And when I go to the page itself, my buttons turn white

#

how i can add

midnight forge
sturdy swan
#

he okwy

#

ty

midnight forge
#

Np

sturdy swan
#

And when I go to the page itself, my buttons turn white

stoic dagger
#

How can i see who voted my bot

midnight forge
latent perch
#

why is my bot being ignored.

midnight forge
#

What do you mean by ignored?

latent perch
#

I've waited a week for approval

#

put the whole project 1 week behind so I can test the vote webhooks

midnight forge
#

It is a minimum of a week, it can take a lot longer than a week

latent perch
#

and nothing, just being ignored, nobody contacting me

#

honestly I can sign up for a bank account faster

#

I can buy a house faster

#

I can actually buy human traffic faster

midnight forge
latent perch
#

why keep souch a laughably long waiting period for a service so mundane

civic smelt
icy stone
civic smelt
#

thanks

icy stone
#

np

latent perch
#

right now, factually, the most common rejection reasons can be fully automated no need for a waiting period

#

all the issues under unknown applications would leave maybe what 80 a week to test?

midnight forge
#

If you have feedback for top.gg you can submit it here
https://github.com/top-gg/issues

Otherwise, just wait it out. It has been 9 days so it probably won't be much longer till it has been tested

latent perch
#

its silly

#

9 days?

#

business close in 9 days

#

ffs

midnight forge
#

Yes, you added the bot 9 days ago, so it shouldn't be much longer anyway. You can see the % on the bots apge

latent perch
#

this is absolutely ridiculous, and then to shrug off the actual fact that the whole waiting period is an excuse with 'submit your suggestions here' is an autistically bureaucratic and meaningless response

#

your service is not worth 10 days of constant watching and waiting

#

and making staff available on standby 24/7 in case someone magically responds like last time

#

and then the additional month if theres no approval

#

amateur hour

midnight forge
#

The whole waiting period is there because all the bots have to be tested to ensure they follow all of Top.gg's rules. You haven't been waiting that long, people have been longer and they are fine with it.

sturdy swan
#

hey i added my bot can u check

latent perch
#

@sturdy swan dont bother it takes weeks

sturdy swan
#

oh

latent perch
#

they should tell you that on the front page, its the old bait and switch

midnight forge
latent perch
#

classic scam behavior

sturdy swan
#

okey guys ty

midnight forge
green wagon
#

Hey, I've had some instability lately in getting my server/shard counts posted correctly on my bot page. I've got them stable now, but the stats aren't showing on the bot page anymore (showing 00 instead). Any ideas?

latent perch
#

I didn't call it a scam

#

I called it classic scam behavior

#

now please dont tell me what I say, that's my job

vocal widget
#

should I use this channel or the #development channel for discord perms issues?

green wagon
vocal widget
#

aight ty :3

green wagon
#

np

latent perch
#

@midnight forge scams take more than pay btw

#

scams take your time

#

attention

#

make you compete against other people

#

and run ads

midnight forge
#

Ok, as I said, submit your feedback to their github 🙂

latent perch
#

like I said, that'san autistically beaurocratic response, and is meaningless dismissal of an actual issue worth discussing in support

midnight forge
green wagon
#

Big words

latent perch
#

for you

green wagon
#

if you don't like the service nobody is making you use it

#

Your only option is to wait

latent perch
#

@green wagon you're doing exactly what I described

#

meaningless dismissal instead of approaching the subject

green wagon
#

I've been here 2+ years, there's been quite a few things I've disliked, but they got fixed overtime and I dealt with them by waiting

latent perch
#

its the way scammers behave 'if you dont like it there's the door, we never discuss our operation'

#

so what claim are you making? that you're an OG and I should hence be quiet?

lone anvil
latent perch
#

@lone anvil then you lack vision.

lone anvil
#

offline cant be automated more than it currently is

green wagon
lone anvil
#

we need to invite the bots to our testing server regardless

latent perch
#

I do workflow automation for the regional IT auditors for the government, if there's anything I understand its maintaining a fifo workflow at high click and automating what has to be automated. if you dont see it then you need other people who can.

lone anvil
green wagon
#

id 538910393918160916

slender falcon
#

so

lone anvil
#

^

slender falcon
#

some things just aren't automatable

lone anvil
#

we cant automate the checking of offline bots entirely without violating Discord ToS

latent perch
#

abiding by discords t@c's is not a miracle

#

and saying you cant automate offline tests is a sign of the intellectual level of the support room

primal otter
#

Hi

lone anvil
#

We cant see if a bot is offline without inviting it to a server

latent perch
#

and?

narrow fog
#

is this bug report channel?

latent perch
#

does it take you 10 days to invite a bot?

slender falcon
#

hcaptcha™️

lone anvil
#

We cant automate the inviation process without violating Discord ToS and trying to break hcaptcha in the process

primal otter
#

How do I post guild count to Top.gg? (python)

lone anvil
#

-servercount @primal otter

wild stoneBOT
#

@primal otter

To have your bot's server count displayed on DBL, please read the documentation on server/shard posting.

latent perch
#

you can literally make a list of invite links

narrow fog
#

cuz i wanna report a bug

midnight forge
latent perch
#

and someone clicks for 7 minutes and does 3000

lone anvil
#

lol no

latent perch
#

how is that 10 days?

slender falcon
#

lmfao no

green wagon
#

xD

narrow fog
#

i did on poketwo official they said go to top gg server to report bug

#

cuz i try to vote for poketwo it says u already voted

lone anvil
#

not sure if you ever tried to invite a ton of bots at once but captcha really starts to slow you down a dozen of bots in

narrow fog
#

but when i check voting it says i can vote rn

latent perch
#

that's because you're doing it alone

narrow fog
latent perch
#

let 10 people do it...

#

you can easily get past the rate limit