support

[acoustic sedge]

I asked for support several times here because of a problem I waited for days or even months and nothing

[delicate basin]

Which is?

[gloomy shell]

certain things we can help with and certain things are just bugs you have to wait for the team to fix

[acoustic sedge]

my bot isn't showing up in the search bar

[gloomy shell]

yes

that is a bug

that hasnt been fixed yet.

[delicate basin]

I'm sure they are working on it

But from what I have heard there is plenty of things with higher priority

[acoustic sedge]

ok, but my bot was approved a few months ago and I was wondering if the team has a sense of what the problem is

@gloomy shell

[gloomy shell]

im not a team member, so i dont know

its been reported, theyre aware of it

[real laurel]

they'll announce when it's fixed

most likely it's a thing with the site backend issues

[acoustic sedge]

Ok thank you

[long ferry]

what are you talking about, your bot shows up

[acoustic sedge]

Yes

[long ferry]

Have you not tried it once during the month?

Where's the issue then when it works?

[acoustic sedge]

I tried today and it didn't work

[long ferry]

clear your cache then

ctrl+f5

[acoustic sedge]

Ok

Thank you

[icy lotus]

Is everyone else have bot problems?

[long ferry]

#discord-news

[icy lotus]

Will reviewing bots be postponed?

[long ferry]

maybe

[agile quest]

what goes there

[long ferry]

You cannot use discord webhooks

you need to make your own

https://docs.top.gg

[agile quest]

ok

[loud pulsar]

where do i get the bot api token now

[long ferry]

bot page settings -> webhooks

[loud pulsar]

was it moved?

[long ferry]

yes

the old documentation on https://top.gg/api/docs was removed

and changed to the docs.top.gg one

[loud pulsar]

ok thanks 🙂

[sturdy swan]

@minor crow please open dms

[topaz wasp]

I haven't heard anything about the applications, I haven't missed anything right?

[long ferry]

Nope nothing announced yet, you haven't missed anything

[topaz wasp]

Oh good

[opal sand]

question..

[long ferry]

yes?

[opal sand]

color chan is offline.

[long ferry]

wrong server

[opal sand]

is there anyway to get that bot back up online?

dang

[long ferry]

ask in their support server

[opal sand]

took me here

[minor crow]

My messages are open, you should check if yours are in privacy settings

[long ferry]

"Support Server", not "Join Discord"

go to that bot page, if there is no button that says "Support Server", then we cannot help you

[opal sand]

ahh, sorry

[elder saddle]

How to get my top.gg api token?

nvm

what do i put for this?

i'm using nodejs

[delicate basin]

@elder saddle

[sturdy swan]

-bots

[wild stone]

epicaly#3333

Bots

@trail peak

[elder saddle]

so what do i put?

[delicate basin]

Whatever you want

It's a kind of password

[elder saddle]

and then what do i put in my code

for webhook server

[delicate basin]

The same password

[elder saddle]

where tho

const {Webhook} = require("@top-gg/sdk");
const express = require("express");

const app = express();

const webhook = new Webhook(process.env.topggToken);

app.post("/dblwebhook", webhook.middleware(), (req, res) => {
  // req.vote wil lbe your vote object, e.g
  console.log(req.vote.user); // 395526710101278721 < user who voted
});

app.listen(80);

[delicate basin]

#topgg-api

[elder saddle]

ok

[desert palm]

Ok so when a bot gets approved it immediately starts showing up on top.gg or does it take a while

[sharp narwhal]

It is immediate

[desert palm]

Hm, that's weird then, my bot just got approved and its not showing at least for me

[gloomy shell]

no its not immediate

it takes around an hour, like it says in the message you received from luca

[delicate basin]

I'm sure they need time for caching

If you still can't find it after an hour, try pressing Ctrl+F5 on the top.gg site

[desert palm]

Oh, my bad, although this is my main account its not the account its registered as the bot's owner, so I didnt see the message

Oopsie

Ty

[sharp narwhal]

It should show up if you go to the page correct? Being found via search or tabs maybe not so much.

[desert palm]

K ill try that :)

[gloomy shell]

correct

search takes around an hour to index

[sharp narwhal]

*when it is working

[desert palm]

uh

i didnt get any message from Luca, just checked my other account

[gloomy shell]

if you had your dms open the main owner should have received a dm

saying you got approved and that it takes around an hour to appear in searches

[manic pendant]

Why are bots being declined for being offline when Discord is having API issues?

[desert palm]

hm, thats weird, i really didnt recieve any dm from Luca

on neither account

[delicate basin]

Discord is not having api issues

They have a sharding issue

[long ferry]

See the time of the last decline

Thanks

[delicate basin]

So bots with more than 1 shard might get an error saying that the shard has >2500 guilds

When they start

[manic pendant]

9:19 PM EST and the issue has been going on since 6:48 PM EST

[delicate basin]

I didnt restart my bot in 2 weeks something and got no errors

All shards fine

[sharp narwhal]

The issue is only affecting sharded bots anyway.

Plus they would need to disconnect from the API during the issue in order to be affected.

[delicate basin]

What I just said yeah

[desert palm]

Hey Hope any idea why I didnt get any dm from luca after my bot got approved?

[sharp narwhal]

Are your DMs disabled?

[delicate basin]

Make sure you don't have luca blocked and that you can receive DMs from top.gg server members

[desert palm]

nop

[long ferry]

• closed dms
• you left the server when you should've received a dm

[desert palm]

ooooh

ok i get it

my other acc isnt in the server

thats why then

ty

[long ferry]

The co owners do not get a confirmation dm, only the main owner iirc

[desert palm]

that makes sense

rip

[delicate basin]

I mean

You've been waiting for approval for like 2 weeks I guess

Shouldn't be much of a problem to wait an hour before your bot shows up in the search

[desert palm]

nono thats not it

im fine with that

i just wanted to see the message from Luca

[minor spade]

lol hello

[desert palm]

to keep like a trophie

xd

[delicate basin]

[minor spade]

how can I get my bot developer role lmao

[delicate basin]

You need to wait until your bot has been approved

[minor spade]

oh how long does that take

[delicate basin]

At least 1 week

1 to 2 weeks currently

[desert palm]

if it gets approved first try, that is

[minor spade]

@delicate basin lol early verified bot dev nice

[delicate basin]

If you make sure your bot follows the #rules-and-info guidelines and that your bot is online, you shouldn't have anything to worry about

[minor spade]

@delicate basin what bot did you make to get your early verified bot dev

[gloomy shell]

-support

[wild stone]

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

[minor spade]

oop srry

[icy lotus]

Anyone know if discord fixed the issue?

[gloomy shell]

there will be a post when it is

[icy lotus]

alright

[shrewd trench]

why does https://img.pizzabyte.xyz/8yKKXuu0nA.png show this when i click add reply with my reply on a review?

[idle cliff]

good night, patchbot are off?

[gloomy shell]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

[dry fiber]

hey im trying to set up partner bot but its appearing offline and none of the commands are working anyone know why

[gloomy shell]

read the message right above yours

[dry fiber]

oh

[idle cliff]

my bad

[peak magnet]

-verifybot

-help

-bots

[wild stone]

itz HYPER#7777

Bots

@sleek turtle

[peak magnet]

-verify

[fluid oxide]

Not in #support

[peak magnet]

Whats the command to see how to get the bot verified

[minor spade]

your bot has to bee in 100+ servers

@peak magnet

[manic pendant]

Also not the right server

https://discord.gg/discord-developers

[crimson karma]

1

[limpid fractal]

more of a #development or #general question

[dense hawk]

on top.gg it say Your bot is 70 close to being reviewed. for a few days ago it did say 60? do i jump longer back in que then ?

[fluid oxide]

suppose to say % but it's a bug

[dense hawk]

ahh i see :3 thank you

[sturdy swan]

can someone re nickname me to Gurnoor

[gloomy shell]

sure

[past widget]

how do i get top.gg token?

someone plz tell

[peak magnet]

idk whats even that lol

xDDD

[opaque warren]

edit bot, webhooks, in there

[fluid oxide]

If you're not going to help please comment in #general

[hard lava]

if u need help go to #topgg-api

[cobalt sleet]

Star visual update but no fix on the visuals for decimals? 4.7 still appears as 4? 🤔 In fact, this update is kinda worse because it doesn't even say 4.7 at the top of the page it just shows 4 stars.

[sour cape]

why do I get this while reporting a bot?

ok its done

[sick compass]

Wait so discord doesn’t let anyone add ur bot after 100 servers if you haven’t verified yourself yet?

[cinder sorrel]

Any date for when this opens?

[limpid fractal]

they arent being opened again

[cinder sorrel]

why

[limpid fractal]

read the text in the image?

text not next

[cinder sorrel]

Yes, you say that they will not open anymore and the image says that they will open soon

[fluid oxide]

It actually doesn't if you read it. They say they'll work on stuff to "benefit developers"

[cinder sorrel]

Sorry if I don't understand well, I don't speak much English but, that comes back to my question, doesn't it? Some approximate date when that comes out

[fluid oxide]

There isn't one.

[small mica]

Why were half of the reviews deleted on my bot's page?

[ivory heath]

till when the site will be fine? just asking dont take anyways

[coral reef]

If you have over 20 it will only show 20 of them atm

[coral reef]

What is wrong with it?

[small mica]

Nah there were like 7-10 but now only 5 are shown

[fluid oxide]

It was addressed in #site-status

[real laurel]

^

backend issue

[small mica]

Okk

[daring birch]

Last bit not support related and first but, it takes some time

[coral reef]

It is support related. It is related to a question about the site

[hard lava]

Basically that system has been closed for a while and they are working on something new, like it says. There is no eta on when it will be released, "When ever its ready its ready"

[tidal thicket]

hey im trying to add my server to top.gg

but it says

[hard lava]

go to https://top.gg/servers/new

[coral reef]

Login first

[river whale]

My problem is still not resolved

[real laurel]

what was your problem?

[delicate basin]

@sturdy swan oft werden komplette bots von github kopiert. Habt ihr das vielleicht gemacht oder mehrere Befehle kopiert?

Ihr habt einen bot mit Botghost erstellt ohne etwas zu verändern

[fervent otter]

hello, what's the policy on bots that blatantly copy every single unique feature a bot has without any modification/enhancement

[delicate basin]

They may get declined for the reason shown above. If they are approved already you can report the bot on the top.gg website

On each bot page there is a 'Report' Button

Choose 'Copycat' as reason, upload some evidence and the team will look into it

Ihr müsst nichts kopiert haben

Wenn ihr in botghost einen bot erstellt hat der denke ich mal schon ein paar befehle

[halcyon birch]

Can I ask when my bot was get end the queue? Bot name : NORMY

[delicate basin]

Ihr müsst mindestens 5 eigene Befehle hinzufügen

Ansonsten ist es 'kopiert'

In dem Fall kannst du den Moderator kontaktieren der deinen bot abgelehnt hat

[delicate basin]

On the website you can check your queue position

In %

Queue takes at least 1 week currently; 1 to 2 weeks

Es geht nicht darum was der bot macht

Sondern darum dass keine eigenleistung erkennbar ist

@silk bridge ^^^

Kann dir nichts genaueres dazu sagen, das kann nur der Moderator machen, der den bot abgelehnt hat

[halcyon birch]

@delicate basin I know in % I have 90%

[delicate basin]

Hab dir nur erklärt was dieser Ablehnungsgrund bedeutet und wie das eventuell auf deinem bot sich widerspiegelt

[halcyon birch]

It's says tommorow I get DM?

[silk bridge]

?

[delicate basin]

It's likely going to be within the next day or 2, or 3

@silk bridge hast den bot von Paul abgelehnt, er versteht nicht warum

[silk bridge]

translation please, I am on mobile rt now.

[delicate basin]

Oh my bad, thought it was a German bot - German BR

[silk bridge]

No

Problem

Bloody autocorrect

[delicate basin]

You declined the bot of @sturdy swan for being an unmodified instance of Botghost

They claimed they did a lot of custom work

[silk bridge]

Hold up, lemme look at my notes

[delicate basin]

I just told them what that reason means but of course I can't do more than that

[silk bridge]

Ahh okay

[quiet spear]

Hey can i get some help?

My vote is bugged

P!v

[long ferry]

How is it bugged? can you describe it?

[round meteor]

After adding a bot for monitoring, is it added to this server?

[long ferry]

bots do not get added here anymore

[quiet spear]

Yo

[wicked sparrow]

What’s up

[quiet spear]

Can i get some help

My vote is bugged

[wicked sparrow]

In what way?

What were you voting for and what error did you get

[quiet spear]

Like it says its ready and i vote and i get nothing

[wicked sparrow]

Does it say thank you for voting after you vote?

Ok our website

On*

[quiet spear]

Yes

[wicked sparrow]

Okay so the vote is probably going throug on our end

It’s up to the developers of the bot/server you are voting for to add rewards

[quiet spear]

Ohh

Wait can i do the command here?

[wicked sparrow]

There is no voting command

[quiet spear]

Oh

So uhh

When am i gunna get my thing then since its delayed

Like in 20 min?

[wicked sparrow]

If the developer doesn’t have a reward system setup then you won’t get anything from voting

[long ferry]

You need to ask the developers from that bot/owner from that server when you get your rewards

As the message states that everything was successful on our end

do you have the name of the bot if it is a bot?

[quiet spear]

Yeah

Its pokebot2

Let me check if i got it yet

[long ferry]

Do you mean Poketwo?

pokebot2 doesn't exist on our site

[quiet spear]

Yeah

Also

I did the thing again it says try again

[wicked sparrow]

You can only vote once per 12 hours

[long ferry]

https://discord.com/invite/QyEWy4C their support server, as again everything went through our end

you will need to ask the developers of the bot

[quiet spear]

Ohh ok

Do you know the dev

So i can talk to them

[long ferry]

Again you are referring to poketwo right?

[quiet spear]

Yeah

[long ferry]

There's staff on the server that should help you with that

Just ask in a support channel on it

[quiet spear]

Ohh ok thx

Have a good night

[long ferry]

[runic arrow]

It's been 1 week, when will my bot be answered

[real laurel]

1 week is an estimate

not a guarantee

[runic arrow]

It writes 60% on the Top.gg Site, which means it increases 10% per day, which means 6 days.

[real laurel]

that's not always the case

if you're not at 90%, your bot will probably take longer

so just wait please

[runic arrow]

Those who did before me were accepted, but it was not accepted by us.

[real laurel]

i doubt that

[runic arrow]

OK If It Is Fast It Would Be Very Nice Good Day

[real laurel]

you too

[humble eagle]

approval can take 1 week or more

1 week is not guaranteed

[limber wadi]

Hi, my bot's avatar isn't showing up (https://top.gg/bot/693035835452424193/). Is this a known issue? (@ me)

[humble eagle]

click Refresh Data

[limber wadi]

AH

thank you

[halcyon birch]

Luca Sayed me I do an clone of bot and all moderator bots they clone of other bots

And can I add a bot in another time like in week

[humble eagle]

what

[halcyon birch]

@humble eagle

I'm not tryed to clone bot

[hexed dagger]

Can my bot require a specific member count to be invited to a server?

[hollow trellis]

you need at least 5 custom commands

on botghost

[humble eagle]

you are using pre made botghost template

[hollow trellis]

otherwise it will be declined

[humble eagle]

without any modification

[hollow trellis]

yes

also it says that already with the 5 custom commands

in the message

[hexed dagger]

Why people use ghostbot either way?

[hollow trellis]

because
they don't want to code
and they don't know whats good for them

lol

[hollow trellis]

technically yes

but I dont see any reason why you would want to do that

[hexed dagger]

Yea idk either, I'll still add it 🤷‍♂️

[hollow trellis]

understandable, have a great day

[hexed dagger]

[grand loom]

Would be intersting to try to invite this bot to a testing server for admins to test it out themselfs in advance...

[simple elk]

Hey, my bot was declined and "Luca" wrote me to contact @tacit zodiac via DM, but @tacit zodiac has Direct Messages Disabled ._.

[humble eagle]

check this https://i.imgur.com/Crcc4hR.png

[simple elk]

I have activated it

[hollow trellis]

ask a different person then

one that has direct messages enabled

[cyan palm]

You can dm me if you want

[simple elk]

Okay, thanks

[indigo mango]

is the bot added her when it gets on the website ?

[sturdy swan]

No

[dusty violet]

I downloaded epic for a long time, it says please wait while we start your update for 1 hour and

[sturdy swan]

This is top.gg support

nepp

[halcyon birch]

@hollow trellis i has it

.truth

.roll

.casino

and more

yeah

[hollow trellis]

nah he wanted to say the commands his botghost bot has

not actually use the commands

lol

his bot got declined for clone of botghost

lol

kekw

[halcyon birch]

ok if i get 5+ custom commands i can to add bot?

[hollow trellis]

if you have at least 5 custom commands or more then yes

[halcyon birch]

ok

[hollow trellis]

you just have to resubmit ur bot now

[halcyon birch]

ok

[hollow trellis]

and wait for it to get approved again

[halcyon birch]

ok

[plush vigil]

[molten mulch]

someone @me when help pls https://discordapp.com/channels/264445053596991498/272764566411149314/810086172733865995

[cyan palm]

you already asked your question please be patient, they may not even know the answer

[molten mulch]

ok

[still grotto]

you can put someone else as the main bot creator
Ps: TAGG ME

[long ferry]

you can only add them, if you want to transfer the ownership you have to remove the bot off the site and have the new owner submit it

[still grotto]

o oke

[trail bear]

Sorry I invited the 24/7 bot to my discord and I’m using the commands and it’s not working

[long ferry]

wrong server, ask in their support server

[trail bear]

Do you know where their support server is?

[trail bear]

Thank you.

[forest moat]

I applied for auction access how can i know im selected or not!

[long ferry]

You get a dm syying you got accepted

Takes 2-3 weeks

[forest moat]

Ohh thanks ❤

[long ferry]

@raw dagger that ghostping wasn't necessary was it?

[raw dagger]

I casually forgive and have a nice day

[celest nimbus]

HI I have a problem with my bot not appearing in my personal account

[delicate basin]

Your bot has not been approved yet

In your profile it says 'bots that are currently listed on DBL'

Your bot gets listed once it has been approved

[tough trout]

Hi

@wild stone

ah
this is the bot

[rose shore]

lawak dek

[sturdy swan]

hey

[cyan palm]

Hey, do you need help?

[celest nimbus]

ok thank you

[sturdy swan]

Hello there,
Last night I asked for a solution for the "429 Too Many Requests" error, and I was told to wait for an hour, so I waited until now, but still the same problem continues.

[delicate basin]

If you're using the dbl api then maybe try asking in #topgg-api, better chances to get a proper reply faster

[alpine summit]

the animation css attribute is not working for me??

[sonic musk]

Hi there. People from my server are saying they cannot find it in server listing. I’ve looked as well and couldn’t find it. Any reason to why?

[delicate basin]

Do you have @small lantern in your server?

[delicate basin]

Try #development

[sonic musk]

Yes I do

[long ferry]

Are you still getting the cloudflare error?

[delicate basin]

What's the name of your server

[sonic musk]

Shinjuri Town

[delicate basin]

Did you add your server on https://top.gg/servers/me ?

[sonic musk]

Yes

[delicate basin]

When did you do that?

[sonic musk]

I have like 340 votes on it

Like when I opened the server back in June

I have recently kicked the bot out and re invited it.

To remove the automated bot role

[delicate basin]

Then you might have to re-add your server, don't really know

[sonic musk]

I was assured nothing would happen but I think it’s in correlation

Alright

[delicate basin]

Did you check your servers since that?

[sonic musk]

I’ll look into it tonight

Yes

I have and everything was in place.

The page exists

When linked to it

But the searching isn’t there

[umbral saddle]

hey, i have a server added on the site, and despite owning it, i don't have permission to edit it. yes i am logged in. any ideas?

[delicate basin]

Then it might be a problem with the search

[delicate basin]

Are you the primary owner of the server on topgg or were you added as owner by the person who added the server on topgg?

[sonic musk]

Ah

Alright

[umbral saddle]

i am the primary owner. i added it a few years ago

[delicate basin]

I can confirm it's an issue with the search, can't find my own server either eventhough it is listed

[umbral saddle]

could i get help from a staff member?

[delicate basin]

@lucid briar qt

[quiet spear]

Hey may i ask something

[lucid briar]

[delicate basin]

Of course

[quiet spear]

Scamming is bannable right?

[delicate basin]

Depends

[lucid briar]

can you give me the id for this server please?

[umbral saddle]

185970479134146560

[quiet spear]

Wym?

[umbral saddle]

it doesn't appear to have an owner but im not sure

[delicate basin]

Is it topgg related?

[quiet spear]

Yeah

Like poke trading

[delicate basin]

Poke trading?

[quiet spear]

Yeah

Trading pokemon

[wicked sparrow]

They are referring to a diffeeent bit

Bot*

[delicate basin]

That's not topgg related

[wicked sparrow]

If you have issues with thag bot go to the poke bot discord like we told you to earlier

[delicate basin]

Ask in the support server of the pokemon bot you are using

[quiet spear]

Ohh sorry

Im kinda dumb

[delicate basin]

No worries

[lucid briar]

im guessing it may be an issue with permissions checking? do you have any role which gives you the 'manage server' permission? (apart from the fact that you're the owner)

[umbral saddle]

no i don't, is that the issue?

does it really specifically check for manage server lmao

and not even owner

[lucid briar]

it could be, give it a go and see what happens

[umbral saddle]

aight

[lucid briar]

but either way i'll try to get this to the team to fix

[delicate basin]

It's not an issue for me; tho changing your permissions might trigger @small lantern to update something and might fix it

[lucid briar]

that too

[umbral saddle]

@lucid briar it didn't appear to change anything but the "edit server" button now appears to be completely gone. beforehand it was there, but pressing it would lead to a 403 page

[lucid briar]

the hell

[umbral saddle]

yeah going directly to the edit url still shows a 403

[lucid briar]

i'll report it to the team, hopefully they can sort it out

[umbral saddle]

thanks

[lucid briar]

i dont really have a clue what it could be otherwise

[delicate basin]

Thanks starman 👉👈

[umbral saddle]

the server has been on the site for several years lol

wouldn't be surprised if some data migration went wrong

does dsl require any special perms?

[delicate basin]

There's a lot that could go wrong

[delicate basin]

No

[umbral saddle]

[lucid briar]

@umbral saddle also have you logged into DSL and given it the new permissions

https://top.gg/servers/me

[umbral saddle]

OH okay so it said my username in the top-right, and i assume i was logged in, but clicking my username went through the dsl oauth and now it's working

[lucid briar]

ah awesome

[umbral saddle]

i was logged in via the bots side of the side

and it didnt properly transfer ig

[sonic musk]

That’s odd. Thanks!

[final ruin]

Is it possible to make like if someone voted on my bot .. Get some like coins in my economy system ?

[lucid briar]

yeah i think in the past couple months they added the 'view servers' scope too

[umbral saddle]

i see, thanks for the help!

[lucid briar]

no worries

[delicate basin]

Starman

[lucid briar]

https://docs.top.gg/

[delicate basin]

Any idea about servers not showing up in the dsl search?

[lucid briar]

perhaps try clicking 'submit' again and giving it around 30 mins or so to be re-indexed

[delicate basin]

@sonic musk ^

Seems to have worked for me

[icy stone]

how do i remove a bot from a FUCKING TOP.GG TEAM

[delicate basin]

Language please

[lucid briar]

you cannot remove a bot from a 'fucking top.gg team'

[icy stone]

oof

my bot is managed by a 'fucking top.gg team' but, there is not even a bot section or smth about it

[lucid briar]

are you sure it is definitely added to the team?

[halcyon birch]

@dire fern

Nice roles

[icy stone]

yeah

[halcyon birch]

Checked your roles

[icy stone]

im %100 sure

[delicate basin]

This is #support

[cyan palm]

if you don't need any help please use #general or #general-int

[halcyon birch]

I know where the cha

Ok ty

[lucid briar]

either way, you get the same options from just clicking edit on your bot page. id assume it is just some sort of caching issue?

try again later, if it doesn't show up then come and report it again

[icy stone]

i cant edit it, because my friend owns the bot here, on top.gg

[lucid briar]

can you give me the id of the bot

[icy stone]

sure

737606501581193226

[lucid briar]

and what is the id of the team that it has been added to

[icy stone]

8824219633553440768

[lucid briar]

weird

[icy stone]

cant you just remove it from the team?

🥺

[lucid briar]

thats not possible, even for me to do

https://top.gg/team/8824219633553440768/bots

[icy stone]

oh

tysm

[lucid briar]

try this, see if any bots show up

[coarse pawn]

Hmm

[icy stone]

ty

[coarse pawn]

Luca

[lucid briar]

ah nice

[coarse pawn]

I need the approval

[icy stone]

and i'm sorry about my language

have a great day!

[lucid briar]

no worries, its fine, you too

[lucid briar]

check pins

[coarse pawn]

Oh thx

so its one week huh

[cyan palm]

Yep

[lucid briar]

are you asking a question

[errant pollen]

heya, can you transfer the ownership of shinobu (801080561006411846) and golden bot (481489864626536458) to this account? i kinda got locked out of the account by 2fa after installing a new os, i already changed the owner checks to let this account use it and also bot info commands to show this account instead of the other one i got locked out from

[real laurel]

@errant pollen please DM a moderator, they'll be able to assist you further

[errant pollen]

sure thing

[sturdy swan]

Hello everyone

Hello

[brave sparrow]

Hi! I can't edit my bot.
What can I do?

[deep basin]

Is everyone all right here?

just asking

[long ferry]

Login

[cyan palm]

if you don't need help you can use #general or #general-int for chatting

[brave sparrow]

I'm logged in, that's the problem. 🙂

[long ferry]

What's the error you're facing

[brave sparrow]

403, Forbidden

[long ferry]

Screenshot please

[brave sparrow]

However, I can modify my other bot.

A moment

😦

[dreamy comet]

Hello, I wanna ask how to set up the "setwelcomemessage"

(not the msg itself, but for Pinging the User when they joined)

[arctic whale]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

[brave sparrow]

Or I write an email?

[sturdy swan]

hey folks

so lets say that you have a bot

that gets around 200 votes per day

-wrongserver

but you dont use the bot

Lol okay

what do you do

okay nvm that

Im looking for people to make bots with

@sturdy swan sure, uh DM’s

[minor crow]

-needdev

[wild stone]

DBL is not a place to find developers for jobs. You can try and put a request on Fiverr or Freelancer. Please do not post the request again. Doing so may result in punishment.

[gusty tree]

On the top.gg page it says

Your bot is 10 close to being reviewed. When your bot is accepted or declined you will receive a DM from Luca in our Discord server.

10 wut?

[cyan palm]

10%

[gusty tree]

Oh ok thx

[sonic musk]

Just I’ll try when I’m back home

[nimble otter]

which port does bots use to send request to discord api gateway?

[long ferry]

80, 443

basic http/s requests, ask in #development

[nimble otter]

ty

[fresh scaffold]

its been 2 months and my bot still aint showing on top.gg's search bar =/

[pliant glade]

why am I being forced to complete a recaptcha every time I visit a vote page

[fresh scaffold]

try using a different browser

or you're voting way too much

[pliant glade]

I rarely vote as it is

[gritty totem]

how much is the average bot acceptance or rejection times

[sturdy swan]

<@&304313580025544704> if you can do something about him please.

[lone anvil]

-atmods

[wild stone]

@sturdy swan

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

• Raids / Multiple members mass spamming.
• Severe disruption of Discord's ToS (NSFW content, etc)
• Anything that requires more than 2 moderators to handle.

[pliant glade]

It only seems to show me a recaptcha when I block ads, is that intentional?

[sturdy swan]

Sorry @lone anvil, now i know it

[fresh scaffold]

bruh. why would u block ads

however thats ur problem

don't block ads and everything will work fine

[pliant glade]

1. I don't like ads
2. I don't like ads
3. I don't like ads
4. I don't like ads

[pliant glade]

so we're back to square one when tgg was basically forced to stop forcing people to turn adblock off

great

[fresh scaffold]

then do the captcha everytime

¯_(ツ)_/¯

[pliant glade]

the point of a captcha is to test if someone is a human, not someone who just doesn't want ads shoved down their throats

[real laurel]

let's keep this channel on topic

unnecessary and you know that

[fresh scaffold]

yeah. sry

[humble eagle]

@pliant glade which extension do you use

[fresh scaffold]

btw is it possible to become a bot reviewer yet ?

[real laurel]

#announcements

[pliant glade]

I have ublock origin and I've set it to automatically block the ad popup element

[fresh scaffold]

😮 thanks i didn't noticed

[humble eagle]

im using ublock origin too but i don't have any issues

[pliant glade]

Do you block the ad's layer?

[small cliff]

Is there any report option for bots?

[pliant glade]

https://this-is-a-really.questionable.link/cIFSTo

you gotta scroll down a bit

[small cliff]

oh thanks

[delicate basin]

On mobile it's just above the reviews

On PC it's to the right

[small cliff]

I asked because i am on phone and i cant see the option

[small cliff]

nope, i didnt got

[delicate basin]

Between the bot page content and the reviews

[small cliff]

nvm, i will do from pc

we can report if someone's bot is just a copy of my bot and staffs didnt noticed, right?

[delicate basin]

You can try

You'll need good evidence

[long ferry]

If you believe a bot is a clone, make sure to link enough proof

best is through imgur links

[small cliff]

sure

[sturdy swan]

Oh I only just realised it takes way longer to get access to auctions if u are trying to advertise your server than advertising a bot

[delicate basin]

Optionally to get to the report page you can go to https://top.gg/bot/BOT_ID/report

[gritty totem]

my bot is in queue for like 2 hour what is average queue time

[sturdy swan]

Bruh

[delicate basin]

1 to 2 weeks

[gritty totem]

oh

[sturdy swan]

yeah

[gritty totem]

I understood ok

[sturdy swan]

If it's offline at all tho it will be rejected

[delicate basin]

Make sure your bot meets the criteria specified in #rules-and-info; then you shouldn't have to worry about getting declined

Sure you don't want to wait 2 weeks to get declined for a small reason and then wait another 2 weeks

[hot pulsar]

Can someone help me? I'm having issues with my voting streak in that bot. I did all the steps like log off and log in, try with a vpn or try in another device, but it didn't work. I'll appreciate some help, thanks.

[delicate basin]

Go to their support server and ask a developer to tell you when you voted the last time

[sturdy swan]

<@&304313580025544704>

[long ferry]

You can only vote every 12 hours

[delicate basin]

Try pressing ctrl + f5

[lone anvil]

-atmods

[wild stone]

@sturdy swan

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

• Raids / Multiple members mass spamming.
• Severe disruption of Discord's ToS (NSFW content, etc)
• Anything that requires more than 2 moderators to handle.

[sturdy swan]

sorry

[long ferry]

Next time, no mod ping needed

[sturdy swan]

okay

[long ferry]

may i get the ID?

[sturdy swan]

800771110810812416

[delicate basin]

Did Ctrl + F5 work?

[long ferry]

alright thank you

[hot pulsar]

Yeah, I know. But I didn't receive the rewards.

[hot pulsar]

I'll try

[long ferry]

If you didn't receive the rewards, ask their support

[delicate basin]

If you did finish the voting process and didn't get the rewards, please contact a team member in their support server

This here is only for topgg

[long ferry]

If you got a message saying "Thanks for voting", then it is an issue on their end

[hot pulsar]

They send me here, because they say it's a problem from top.gg and not from his bot.

I'll still talk to the developer

[long ferry]

But it did show up as a successful vote before?

@hot pulsar like this?

wow im smart at censoring

[hot pulsar]

He tells me to vote, but when I go to top.gg he tells me that I already voted, but not really. It's kinda bugged

[delicate basin]

Yeah lol

[hot pulsar]

Nop, see the message I send above.

[delicate basin]

Well if you did get that screen Hope just sent, then your vote on topgg was successful

[hot pulsar]

This.

[long ferry]

Then their vote-tracking is broken, try again periodically inbetween 12 hours

[delicate basin]

I can confirm there are no issues with votes on topgg's end currently

[hot pulsar]

Ok, I'll ask with support staff. Thanks for your help!

[delicate basin]

You're welcome

[next brook]

I’m curious

Say if I were to add nsfw to my bot. Would I have to approve that their is nsfw in my bot?

Or do they not allow it?

[delicate basin]

Make sure it's only accessible in NSFW channels and do not mention NSFW content in your bot's description

[next brook]

I can put it in my help cmd?

[delicate basin]

2. Mention NSFW or include any NSFW content on the bot page (avatar or images)

[long ferry]

Yes that is fine

[oblique nexus]

where can i get my top.gg api key

[next brook]

Alr ty

[next brook]

Dev portal

[long ferry]

bot page settings -> webhooks

still needs to be changed on the docs

[next brook]

...or that

@long ferry so don’t mention nsfw on my bot page?

[long ferry]

correct

[delicate basin]

Correct

[next brook]

Only in the bot itself

[long ferry]

yes

[oblique nexus]

very confused

[next brook]

Ok. Thank you. Didn’t want it to get taken down

[oblique nexus]

nvm

not confused any more

[delicate basin]

https://top.gg/bot/BOT_ID/webhooks

[long ferry]

Wow

i do be smart brb

[delicate basin]

Lmao

Reset that

[long ferry]

yeah smort me

🧠

[delicate basin]

Still snipe-able, should definitely change

[long ferry]

yeah idrc anyways, there aren't any rewards through voting, just notifications

@oblique nexus

[delicate basin]

Notification spam

[oblique nexus]

[long ferry]

smart me included cooldowns to the request though not support related

[sour cape]

is promoting my sponsors with any of my bot's command against tos? and can it get my bot disapproved on topgg?

[delicate basin]

Make sure the sponsors have a way to opt-out

If you mean sponsors as in making ads for their products / companies whatever

Then no, that is not allowed

[sour cape]

yep thats what I meant

I asked because I saw a very popular bot doing that

[long ferry]

Can you show an example of how the bot does it?

[delicate basin]

Where is the advertisement?

[sour cape]

below modules everything seems advertisement to me

that welcome to ayup stuff

[delicate basin]

It's a discord server

[long ferry]

Feel free to report it to discord: https://dis.gd/contact

[delicate basin]

I'm kinda sure discord only disallows advertisement of third-party services

[sour cape]

idk I am not sure thats why I asked it here

[long ferry]

@delicate basin

[delicate basin]

I see

[sturdy swan]

Where do I check my position in que

[delicate basin]

I was looking in the developers portal

[heavy zodiac]

Hey

[delicate basin]

Hello

[long ferry]

You can only get the percentage on your bot page

[heavy zodiac]

When Will my bot be approved?

[sturdy swan]

Where is that

[delicate basin]

Takes 1 to 2 weeks

Please be patient

[heavy zodiac]

Okay thx bro

[delicate basin]

👍

[sturdy swan]

Do I need a website for my bot to be verified?

[delicate basin]

No

[long ferry]

on your bot page

[delicate basin]

Websites are optional

[sturdy swan]

Can I add a website later?

[delicate basin]

Of coursew

[sturdy swan]

Ok it's just not ready yet that's why

Nice bot btw @delicate basin

[delicate basin]

You can always edit your bot's page, add a website, change the support server link

[sturdy swan]

is the server side of the site is always this white?
https://cdn.obamabot.ml/v/ZhYMmTm.png

[delicate basin]

Doesn't look right

Hello Napkin

[long ferry]

disable any custom themes (through extensions like stylus)

[tacit zodiac]

Try refresh cache @sturdy swan

Or that

[delicate basin]

Stinky extensions

[sturdy swan]

ok

[delicate basin]

50% that is

[spring burrow]

it should be 50%

[delicate basin]

Kek

[spring burrow]

Ok

[sturdy swan]

ive done that and clear my cache but is still all white

[spring burrow]

last night it was 30 in one day goes to 50

[delicate basin]

The speed varies a lot because some bots are large and need longer to get reviewed, others are small and done quickly

A good estimate is 1.5 weeks after submitting

[solar fog]

how do talk to female?

[thorn wasp]

yo

[sturdy swan]

HI

[solar fog]

<@&304313580025544704> hi

[oblique nexus]

#general

silly off topic goose

[delicate basin]

Try not to motivate people to do that

[sturdy swan]

did that and is still white

[long ferry]

May i ask what theme you're using? what browser etc

[sturdy swan]

chrome

im not using a theme

https://cdn.obamabot.ml/v/YNImV9B.png

[long ferry]

Disable all extensions and see if it still occurs

clear your cache after you've done so by using CTRL+F5

[sturdy swan]

is still white

[grave shard]

When will my bot be approved?

[sturdy swan]

i disable all everything clear cache and is still white

[delicate basin]

You can check your queue status on your bot's page

Takes 1 to 2 weeks on average

[sturdy swan]

so im sure it has to with that stuff because when i was on my phone(logout) it was normal until i login into my account

everything was white

[real spade]

hi

in languages java and html

[limpid fractal]

No, speaking languages like Spanish, French etc

[real spade]

ok

[long ferry]

Remember: Your application is not focused on if you can program or not, being able to program is just optional for being a Bot Reviewer

[sturdy swan]

0%

is that

not close

[limpid fractal]

No

[sturdy swan]

sad

ok i fixed it

hello i'm very excited so when my bot will be in top.gg

im sure it seems it bugged for some reason

[sturdy swan]

??

[long ferry]

week or longer

[sturdy swan]

For bot ids in the application is it top.gg ids or bot's id?

[long ferry]

top.gg IDs and bot ids are the same thing

In regards to bots that is

[sturdy swan]

oh ok

@long ferry
What was the most valuable lesson that you've learnt?

What is that?

[vague moon]

Bro news nahi aayi

Mera boot ka

[long ferry]

iirc it has something to do with what you've done in the past and concluded something out of it. For example I got a good grade in this test, the life lesson for example would be *Practising is the way to whatever you're reaching for" idk

i may be completely wrong though, don't take my word for it

[sturdy swan]

I took your word for it

@odd galleon , sorry for pinging u but der is a big problem with one of the most popular bots, eli bot, Bleep Bloop#2817, the bot devoloper got banned, and only you guys can help. can i count on u?

[long ferry]

No need to ping team members, there is a button on the bot page that redirects you to the support server of that bot

top.gg does not provide support for bots

If there is no button for that, we cannot help you

[sturdy swan]

once i made a copypasta and got banned from there so i cant do anything, only u guys can help it, i saw many servers fallling caulse the bot error, since da devoloper is banned, no one can fix this

only u

[long ferry]

If you have been banned from there, you have broken that server's rules, that is your own fault and we cannot help you with that.

[sturdy swan]

i guies that the best bot will fall

[gusty tree]

It says ur bot is 10 close to review, so how much more time?

[long ferry]

10%

[gusty tree]

Ok

so in time?

[long ferry]

week or longer

[sturdy swan]

there is no hope

[long ferry]

is the current queue duration

[gusty tree]

wdym

[long ferry]

was just a joke with my name

[gusty tree]

Oh LOL

[lavish moth]

https://cdn.discordapp.com/attachments/805232684066537473/810184931287629895/unknown.png
809509790010966016

[sturdy swan]

is gibo offline?

[long ferry]

No clue, ask in their support server

press the support server button

[sturdy swan]

wait is this not it?

[long ferry]

no, this is top.gg support

[sturdy swan]

oh

can u send me their server please

nvm go it

[solar nacelle]

thanks Extreme

[sturdy swan]

it says that it was cleared by a moderator but shows up for me and others aswell

@long ferry how can i get rid of this

[long ferry]

If you think it is against our review guidelines, feel free to press "Report"

[sturdy swan]

i can't, it won't let me

[long ferry]

Have you reported it before? the message means that a moderator has reviewed it already and determined it not being against out review guidelines

[sturdy swan]

i haven't

it just shows that message

[long ferry]

took a note of it, thanks

@sturdy swan do you have other owners that may have reported that review?

[sturdy swan]

nope its just me

and thanks!

feels really bad when someone threatens to give a bad review for bot for no reason, thanks for understanding.

[long ferry]

Just gonna take a note of your bot page aswell, though dont share your bot page in here

[sturdy swan]

alright! sorry.

[mortal marsh]

What is #bids about?

[sturdy swan]

advertising your server/bot

[mortal marsh]

How do I do that?

[sturdy swan]

you have to apply for it on the site

[mortal marsh]

Oh

Okay

Thanks

[sturdy swan]

np

[sturdy swan]

Check this link https://top.gg/advertise

[forest osprey]

When I go to create a webhook for my bot, this pops up when i click save.

[long ferry]

you cannot set a webhook when your bot is not approved

[forest osprey]

oh

ok

thanks

[exotic kayak]

i just came across two bots that blatantly copied two other major bots. I can just report them on the website, right?

[long ferry]

Press the Report Bot button on their bot page

[exotic kayak]

sure, thank you

alright, the bots that were mentioned have been reported. Now it's the waiting process, I assume

[limber vale]

Hey! How can I apply for certification ?

[coral reef]

You can't

It is closed indefinitely

Incorrect. Please read up on it before attempting to help with it

[limber vale]

It already is hosted on digitalocean, only downtimes are scheduled ones

[coral reef]

Read my message I sent

[limber vale]

So it's never coming back ?

[coral reef]

https://top.gg/certification

Not as the way it is rn

[limber vale]

Oh alright

Ty !

[long ferry]

#development could help you

[delicate basin]

There is still hope

[sturdy swan]

Since there is no #suggestions...

I'd like to see an option to disable reviews. I am now being forced to just accept those reviews and just deal with it. The lack of votes I could live with, because I've always had that. But now my rarely used bot isn't going to get used at all thanks to a couple brats who put 1 star reviews for no reason at all. Well thanks.......... If I want reviews I want to be able to choose whether I want to be reviewed or not. Please make it able to disable reviews. Not asking to remove the bad ones, but completely disable it.

[long ferry]

https://github.com/top-gg/issues

[sturdy swan]

Thanks, I've opened an issue for it

[stone orbit]

What is the default size of the Custom Bot Card Background?

or recommended

[sturdy swan]

I would recommend to update the java-sdk (https://github.com/top-gg/java-sdk)

Either I can't use it, either it's really broken.

[long ferry]

Yeah the maintainers from that sdk seem to be quite inactive, we might have someone who's willing to maintain it

Though i use that library aswell, i could help you in #topgg-api

[sturdy swan]

ah nah it's all right, I made it by myself ^^

[long ferry]

Good though probably expect updates to it when the new potential maintainer gets access to it

[sturdy swan]

Sure ^^

when will my bot be tested@long ferry

??

[long ferry]

In a week or longer, read the pins for queue related questions

[sturdy swan]

Ok

[terse minnow]

does anyone know we will the new bot reviewers be anounced?

[long ferry]

most likely soon™️

[terse minnow]

soon as in like a week or so?

@long ferry

[long ferry]

maybe

You will know when the new bot reviewers are announced

[terse minnow]

also if someone has a bot that is in a lot of server is he more likely to be choosen?

@long ferry

[long ferry]

That's something i dont know actually

i think the bot question is just to know if you have any experience with how bots work

[fluid oxide]

I'm sure that doesn't play factor in their decision

[terse minnow]

who is more likely to be choosen?

[long ferry]

Bot Reviewer isn't about knowing how bots work, you could probably even get accepted when you have no clue about the discord api

But like Miyuka said, it generally doesn't play any factor i think

[terse minnow]

i mean what should you have to be accepted

or be chosen instead of others

[long ferry]

a good application

[fluid oxide]

^

[long ferry]

is the main thing

like something that proves that you have taken your time to actually think about the answers to the questions on the application

[terse minnow]

also how many are being accepted?

[long ferry]

no clue actually

[fluid oxide]

Community managers handle how many and who are accepted.

[stark yacht]

Smoogle translate bot just disappeared from server/channel. Can u help?

[fluid oxide]

Goto their support server.

We don't help with other bots.

[stark yacht]

Ok thanks!

[cedar tiger]

I was using my bot while it was being reviewed i guess.. I got a dm saying it was declined for being offline while I was using it :/

[fluid oxide]

DM the mod / reviewer who declined it if you disagree.

[cedar tiger]

Ok

[patent inlet]

[long ferry]

It when offline while testing

reach out to @zinc oracle

[cedar tiger]

I was using it for the past hour, It got declined like 25 minutes ok

[patent inlet]

[fluid oxide]

stop with the emojis

[patent inlet]

why

[long ferry]

Because this is the support channel

[fluid oxide]

Because you're in a support channel not being helpful

[patent inlet]

I thought I was on the public channel, sorry

[fluid oxide]

#general

[lean hazel]

X!backup create

x!backup create

[fluid oxide]

Wrong server

[lean hazel]

x!backup create

[fluid oxide]

Again, wrong server.

[sturdy swan]

how long is it gonna take for me to get access to auctions

[long ferry]

2-3 weeks

can take longer tho

[sturdy swan]

damn

so im prob gonna lose these credits?

[limpid fractal]

No you dont lose them I believe

[sturdy swan]

click claim on 1st march

[sturdy swan]

ok

why tho

they expire after 1 month of you clicking claim

Also I dont think I will be able to claim before I get access to auctions

[sturdy swan]

alr

[sturdy swan]

you can i think

[sturdy swan]

how

[mellow drift]

Are we allowed to mention other bots in our description?

[long ferry]

yes, as long as these aren't links to other botlists

[mellow drift]

alright, thanks!

[sudden spade]

Do you think you could maybe do the same for me please?

[sturdy swan]

can u claim credits before u get access to auctions?

[long ferry]

yes, but you wont be able to use them

[foggy tangle]

I just added my discord bot on top.gg it says top.gg will review the bot in the test server and lucas will dm u when ur server will be verified , make sure to check #support to know when is ur bot gonna be verified
1st who is lucas
2nd iam in #support ryt now :3

So when is my bot gonna be verified

[long ferry]

a week or longer

[foggy tangle]

@long ferry ohk

[sturdy swan]

#mod-logs for bot denials and mutes/kick/bans
#logs for bot acceptance and when you edit your bot on top.gg

[sturdy swan]

On the 1st March there will be a 'claim' button

[foggy tangle]

My bot is not so good is moderation lol

[sturdy swan]

oh right

[hardy coyote]

@livid glacier ops, so I removed the calculate command, what do I do now?

[long ferry]

resubmit your bot

[livid glacier]

You'll have to resubmit

[sturdy swan]

does 2x votes apply for servers too?

[long ferry]

i think so

[sturdy swan]

ok

[ripe kindle]

A moderator available in MP for an ad, please.

[sturdy swan]

What?

Can you explain again.. MP what?

[long ferry]

DM ads

@ripe kindle dm me if you wish

[ripe kindle]

Ok 🙂

[hardy coyote]

@livid glacier I resubmitted my bot for analysis, do I have to wait all that time to be checked again?

[livid glacier]

yes you will