#support

1 messages · Page 303 of 1

sturdy swan
#

So how can I get the Bot Developer role in Discord?

wispy cloud
#

So.. As I asked before.. When will my bot's name be applied to search db?

keen vessel
#

your bot has been approved only some hours ago, so it should be searchable now

wispy cloud
#

oh

#

I changed the name

#

bot's name

grand linden
#

i've changed name on discord, but on top.gg the name has not changed.. why?

wispy cloud
#

Refresh data

grand linden
wispy cloud
#

Try that button, it will change all of the data.. iguess

warped rapids
static vale
#

Check your dms with luca

#

It says 1h

wispy cloud
#

oh okay thank you

formal mural
#

Merhaba Botum 100 Voteyi Geçti Ve 15 Doları Aldım Fakat Ne Oldu Anlamadım Biri Açıklayabilirmi

wispy cloud
#

wtf

pulsar breach
#

my bot is gone. it was 80% reviewed. next day i check its gone. no dms.

long ferry
pulsar breach
long ferry
#

Id?

pulsar breach
#

802818523889532938

#

i think

#

client id

#

created with botghost but well

static vale
#

Botghost bots aren't allowed iirc?

wicked sparrow
#

They are

#

They need to have a minimum of 5 custom commands

pulsar breach
wicked sparrow
# pulsar breach no premium

Hmm? What do you mean. As long as you have 5 or more custom commands then you are fine to submit a bot ghost bot.

sturdy swan
#

Guys how can I found out who reviewed my bot?

wicked sparrow
wicked sparrow
sturdy swan
#

Ok thanks! It just got approved I’m so happy

pulsar breach
wicked sparrow
pulsar breach
#

wait

#

ill show you

wicked sparrow
#

Have you submitted it to our website?

#

I couldn’t seem to find a log of you adding it

pulsar breach
#

ill try ti find some images

wicked sparrow
#

Okay no need to start shouting, make sure you are logged in using the account you submitted the bot with

scarlet musk
#

I want discord nitro

wicked sparrow
wicked sparrow
violet eagle
#

Lol

wicked sparrow
pulsar breach
#

i needed 300 characters so i spammed

#

cuz to describe my bot its like 50 characters

slender falcon
#

there are many ways you to increase the number without spamming.

violet eagle
#

Just write the commands easy dubz

slender falcon
#
  • Give examples of how to use it
  • List descriptions of the commands
  • Explain how the bot works in high detail @pulsar breach
violet eagle
#

Yeah

pulsar breach
violet eagle
#

Yeah but still atleast better then spamming smh

slender falcon
#

because the user shouldn't have to invite the bot to see what commands, sell the bot to them before getting them to invite it

violet eagle
#

Mhm

slender falcon
pulsar breach
#

there isnt any way to check how many characters i wrote right

slender falcon
#

just use a character counter

pulsar breach
#

ok

#

but

#

i add commands like once a week and i dont want to update the description so much

slender falcon
#

yea thats fine

#

just add a list of commands that you want to showcase

#

it doesnt have to be every single one

pulsar breach
#

okay

#

but what do i write in help server invite

#

i mean it hasnt got 30 boosts

#

so the link will expire

slender falcon
#

you dont need 30 boosts for permanent invite

#

hold on

pulsar breach
#

ill horse dark theme

#

light theme sucks

slender falcon
pulsar breach
#

i didnt even know that

#

cool function

#

no dark theme horse

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done

#

added

sturdy swan
#

@somber parcel

#

Hi chat

#

How are you

slender falcon
sturdy swan
#

Oh sorry

#

I mixed channel

grand linden
#

50%, i'm nervous lol

wispy cloud
#

uh--

#

why does it not show?

slender falcon
#

@wispy cloud go to the bots page and click "Refresh data"

round hazel
#

i hab question

#
const Discord = require('@discordjs');
'use strict';

const { Channel, MessageEmbed } = require("discord.js");
const client = new Discord.Client();
const token = "token";
const prefix = ">";

client.on('ready', () => {
    console.log("Bot is online!");
})

client.on('message', msg => {
    if(!msg.content.startsWith(prefix) || msg.author.bot) return;
    const args = msg.content.slice(prefix.length).split(/ +/);
    const cmd = args.shift().toLowerCase();

    if (cmd === 'usercount') {
        // We can create embeds using the MessageEmbed constructor
        const users = (client.guilds.cache.get(message.guild.id).memberCount)

        const embed = new MessageEmbed()
          // Set the title of the field
          .setTitle('Member Count')
          // Set the color of the embed
          .setColor(0xff0000)
          // Set the main content of the embed
          .setDescription('There are ' + users + 'members');
        // Send the embed to the same channel as the message
        message.channel.send(embed);
      }
})

client.login(token);
#

this should be wroking from my knowldege

sturdy swan
#

Also please

sturdy swan
#

Reset your token

wispy cloud
#

I dont mean that

round hazel
#

i will

#

just wait

wispy cloud
#

I mean

slender falcon
round hazel
#

why isnt it resetting bruh bruh BRUH

wispy cloud
#

Search sysetm is not showing my bots if I type the "학교" text to search bar

slender falcon
#

oh

#

its the search

wispy cloud
#

Its like

slender falcon
#

yea it can take a while for bots to show up

wispy cloud
#

my bots name is 'My bot' and if I search 'My', it doesn tshow

slender falcon
#

its a known issue afaik and admins are looking into it

wispy cloud
#

Okay

round hazel
#

why isnt my token resetting

slender falcon
#

this chat is for top.gg support

sturdy swan
#

will ip lookup commands be denied? like an user specifies the IP and the bot outputs information about the IP.

rigid cypress
#

those are public available information

cold acorn
sturdy swan
cold acorn
#

soon..

slender falcon
tacit zodiac
#

Yeah they are fine

slender falcon
#

Ah cheers xig

slender falcon
lusty oak
#

<pandasad585884410180665345> <pandasad585884410180665345>

#

Can anyone help

#

Evertime I use two emotes at once

#

Numbers are coming

#

Is it a bot

buoyant carbon
#

what is this

#

why

#

What should I do to unlock the lock?

#

@tacit zodiac

wicked sparrow
#

The reason states you are in competition with top.gg once you are no longer in competition with us you can dm Xignotic for help getting it unlocked, you can also DM him for more information if you need it!

sturdy swan
#

my bot had 85 votes and now i look and it has 2.. w h a t

real laurel
#

monthly reset

sturdy swan
#

is that a thing?

real laurel
#

yes

sturdy swan
#

oh

#

ok

sick gorge
#

Broke

flint shale
#

Why does my Bot's info display really weird only on my PC and not for others?

cyan palm
# buoyant carbon

Alex'in de söylediği gibi, sunucun botlist içerdiği için rekabet faktörü olarak görülüyor, botlist sistemini kaldırtıktan sonra Xignotic'e DM atabilirsin.

lavish garden
inner granite
#

hello, can i transfer the ownership of the bot's profile on topgg?

long ferry
#

you have to delete it and have the new developer resubmit it

inner granite
#

hmm, there's not any way without resubmit a new form?

long ferry
#

not that i know of

inner granite
#

great, thanks for your help

#

and btw how can i delete it?

last breach
#

How do people get the bot reviewer role?

long ferry
#

there were applications for it

#

closed at the moment

inner granite
flint shale
#

Why does my Bot's info display really weird only on my PC (it does not for others)?

long ferry
long ferry
flint shale
#

bot page

long ferry
#

how does it look like for you

flint shale
#

One sec lemme grab a screenshot

long ferry
#

seems to be an issue with your iframe

#

deleting it fixes the issue

flint shale
#

Oh

long ferry
#

maybe set a fixed width for it

flint shale
#

Alright, I can't find the edit button :|
Lemme fix that thanks

long ferry
#

go to https://top.gg/bot/yourbotid/edit

pearl needle
long ferry
#

Resubmit your bot

#

no need to bring it up to #support if the reviewer responded

pearl needle
#

The help command was always working tho :(

#

I resubmitted it anyway

violet eagle
#

That's big rip

long ferry
#

I can confirm it did not work

pearl needle
#

?

#

How

violet eagle
#

I haven't touched my bot since i submitted scared something might happen when i edit

long ferry
#

I can see that it did not work when LMGN tested it

pearl needle
#

Can you tell me the exact time

#

?

long ferry
#

a few minutes before it was declined GuessIwillShrug

pearl needle
#

I was editing it but it still should have worked

long ferry
#

Re-check your code then

violet eagle
#

Btw i have a question

pearl needle
#

No it works now

violet eagle
#

What if my bot got submitted with no errors then i edited the files and some error happens will the bot be removed?

pearl needle
#

It always sworked

long ferry
#

I would like to send a screenshot of it, but you need to reach out to the reviewer who reviewed it

pearl needle
#

I did

#

He isnt responding

#

I did ask him to try again

#

Btw my prefix is '.'

#

Not !

violet eagle
#

Aight no answer seems legit

long ferry
#

We don't remove broken bots/offline bots etc from our site

#

unless the application was deleted

#

or broke any rules ofc

violet eagle
#

Oh that's cool then

long ferry
pearl needle
#

Curious

long ferry
#

Give them time to respond, they also have a life apart from top.gg

pearl needle
#

Did he have an admin role

long ferry
#

respec tthat

violet eagle
#

Full respecc

neat locust
#

can anyone steer me in the right direction to start mining. i know very little but would like to learn. any help is greatly appreciated

long ferry
#

Again, you should ask them, as i wasn't the reviewer

neat locust
#

thanks

pearl needle
#

I know he has a life but I legit responded to him 2 seconds after he replied

#

Wait

#

Nm

#

Thats wrong

long ferry
#

Just be patient, they will respond to you when they can

pearl needle
#

Since i was testing the bot i set it that if you do any commands you need admin

#

So people couldnt use the bot while it was being tested

remote stump
#

How long did you wait for your bot to be reviewed?

pearl needle
#

1 week

#

May have to wait another

#

:(

remote stump
#

prob yh

static vale
#

Mine took 1 week, but yeah it can be longer

violet eagle
#

I have to wait 4 or 5 days now

remote stump
#

Why did you edit it while it was at 100%?

violet eagle
#

It's at 20%

#

And yeah

pearl needle
#

I wasnt really paying attention to the meter

#

And i didnt think it mattered

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Because the testers would have admin anyway

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I thought

remote stump
#

RIP

violet eagle
#

Rip

calm edge
#

How do I make my bot certified?

violet eagle
#

I just want to get the bot to top.gg so i could make my daily command and link to vote

remote stump
#

What for it to be in 70 servers

#

I want to get my bot popular

calm edge
remote stump
#

Mine is at 90%

calm edge
#

my bot is in 121 servers currently

violet eagle
remote stump
#

They are reviewing slower today

violet eagle
#

@calm edge nice

calm edge
#

we started on the 1st of Jan

remote stump
#

cause it's a weeksday

calm edge
remote stump
#

idk when did it start

#

?

violet eagle
calm edge
long ferry
calm edge
#

oof

#

The peak was at 122 servers

small shale
#

Wow top.gg said I'm doing duplicate votes on a server I went to vote just now

#

It definitely must be a problem, I didn't use any alts nor was I wake for the past 6 hours, how come it says that it's a duplicated vote

long ferry
#

anyone on your network voted for that bot/server maybe?

small shale
#

No, I just pressed vote button twice cuz it was saying "voting" for years

#

And then I saw this duplicate vote thing

fallow reef
#

how can i get more people to use my bot?

olive totem
#

I got a question about the voting credits

#

I missclicked on redeem but I’m just admin

#

How can I delete my redemption ?

long ferry
#

You can't

olive totem
#

And where is this money now?

#

And what can I do with it

long ferry
#

In your credits, you can use it for Auctions

olive totem
#

Sorry I just published our server on top.gg

#

Or not

sturdy swan
#

How would my bot get on the homepage?

#

I just newly got approved today

grand ravine
#

for some time, it'll be in the "Trending New" section

#

after that you'll need "some" votes to appear on "Top Voted" section

scenic stirrup
#

actually i filled add bot form of my bot

#

so how many weeks should i have wait for reviews as it say

gloomy shell
#

Around a week or more

scenic stirrup
#

actually i created it as college mini project

#

okay fine thanks

idle token
#

so with the bot site what do u need for that

#

cus i dont have one yet

zinc ore
#

You don't need a website at all

#

It's purely optional.

scenic stirrup
idle token
#

oh

zinc ore
#

Fields with * are mandatory, if the field doesn't have that, it's optional.

idle token
#

some of the declined in lucas mod log says the the bot site doesnt exist

zinc ore
#

I don't recall ever seeing that before.

idle token
#

oh its cus theres no help command either

#

okok

zinc ore
#

Right, yes, that's the "No entry point" decline reason - if we have no idea how your bot works, we can't test it.

sudden dune
#

so i saw on the list that 5 bots has the same name as the one im currently working on, so i would like to know would my bot get decline because of having a popular name?

zinc ore
#

No, we don't moderate for that, but you should consider getting a more original and unique name just for your own benefit ^_^

sudden dune
#

alright

sturdy swan
#

Damn, I had this name VroMax didn’t sound good, so yeah teo but many bots have thta..

#

Teosinte

#

-bots

wild stoneBOT
gloomy shell
sturdy swan
#

@quartz willow my bot isn’t on the website.. and i dont have a declined dm or anything

gloomy shell
#

then its still in queue

#

dont ping team members, thank you

sturdy swan
#

It’s not in queue

gloomy shell
#

your friend brexit added it 1/24 and it hasnt been tested yet.

sturdy swan
#

It says his

gloomy shell
#

login.

sturdy swan
#

I did

gloomy shell
#

you cant see it unless youre logged in

#

if the login button is right there

sturdy swan
#

Im in my account bexit submitted in

gloomy shell
#

youre not logged in

sturdy swan
#

Its not there because im logged in

gloomy shell
#

your screenshot

#

literally has a login button

#

if the login button is there it means youre not logged in

sturdy swan
#

Oh im so dumb

#

Im so so sorry

gloomy shell
#

no worries

#

your bot is 80 percent through queue

#

so sometime soon 👍

fiery oriole
gloomy shell
#

-auctions

wild stoneBOT
gloomy shell
#

you have to pay for an advertisement spot

fallow reef
#

how can i get more people to add my bot

odd ridge
#

being unique and time or paying for ads

sturdy swan
arctic whale
gleaming pine
#

Hey

#

How do i upload a server?

slow peak
fallow reef
odd ridge
#

Being unique, key words and time

fallow reef
#

what key words

odd ridge
#

mostly short description

#

like thats what effects search results

timber dome
#

So from the rules for server listings

  1. Must not reward users for voting for a different server
    I notice it specifies different servers.... So is that to say we can reward people for voting for our own server?
arctic whale
#

You're allowed to give rewards for server X if they voted for that server

#

But you're not allowed to give rewards for server Y if the user votes for server X

timber dome
#

Cool, thanks

arctic whale
#

👍

sturdy swan
arctic whale
#

Take a guess how we have access to bot pages 😛

sturdy swan
#

How do i get the bot review role?

arctic whale
#

You can't

north vapor
#

hello

sturdy swan
#

How do people have it then?

quartz monolith
#

Hackers

pearl needle
#

Requirements for a bot to be verified?

astral jungle
knotty lark
#

@zinc cypress Ty ❤️

zinc cypress
#

you're welcome babe!

pearl needle
#

Can a bot get denied because you need admin priviliges to access some commands?

arctic whale
#

If the user running the command needs admin, that's more or less acceptable

#

The bot is not allowed to require Administrator permission for itself, however

pearl needle
#

Ok

midnight helm
#

Where is "Create Instant Invite"

midnight shadow
#

wait do u get paid when ur bot hits 100 votes

#

my friend was talking abt something liek that

wicked sparrow
#

Those are credits, you cannot withdraw the money. See this #support message for more information

limpid field
#

Is search still broken?

sturdy swan
#

my bot 20% reviewed 2days waiting .______.

long ferry
#

week or longer

pulsar breach
edgy aurora
#

Hey

limpid field
#

My bot was confirmed ages ago and still isn't coming up in search

edgy aurora
#

Umm If my bot was entered topgg what luca will say

zinc oracle
#

That your bot was approved

edgy aurora
#

Cause in #mod-logs lots after lots of bot was declined

#

I scared if my bot was declined too

fluid oxide
#

You would have been pinged @edgy aurora like so and dmd by luca if it was approved or denied

edgy aurora
#

Ohh ok

#

40% almost to be reviewed.
Hopefully my bot wad approved

fluid oxide
#

It wasn’t yet

edgy aurora
#

Yeah i know

#

I will give up if my bot declined hahaha

fluid oxide
#

Making a bot just for it to be on topgg isnt the way to do it imo

edgy aurora
#

Yeah i know

#

But Rick ashley said never gonna give you up

fluid oxide
#

Ok?

edgy aurora
#

I pay lol

#

You have nitro but didnt change your tag

#

To 0001

junior echo
#

@fluid oxide why i cant invite from website top.gg my bot

opaque wing
dense briar
#

Is this the channel to reach out to ask about my server being "locked"?
I decided I wanted to publish it, but it says its locked "no reason set".

edgy aurora
fluid oxide
#

You can dm xignotic about the reason why Gateway

junior echo
edgy aurora
#

1-2 weeks

#

Right miyuka?

opaque wing
junior echo
#

does my bot needs to be in more servers to be aproved or i can just wait 1-2 weeks

edgy aurora
#

Yeah

fluid oxide
#

Yes its also in the pins of this channel

edgy aurora
junior echo
#

can i be declined?

opaque wing
junior echo
#

i mean my ,bot

opaque wing
#

I just added my bot rn.

junior echo
#

how

edgy aurora
#

Ohh nice

opaque wing
#

I am hopeful they test my bot when it is online lol. I have a 24/7 hosting service but sometimes bugs happen.

fluid oxide
edgy aurora
#

Just need patient

#

Fiuh good is i follow rules

edgy aurora
#

Why not include like make sure the description have no junk

#

Spam and bla bla

#

Many bot declined cause of that

long ferry
#

1. Include spam/junk, or completely irrelevant/nonsensical characters or phrases in your bot description or intentionally use up characters to reach the 300 character limit.

fading shuttle
#
  • It's kind of obvious that you shouldn't spam your bots description.
edgy aurora
#

My Discord bot is Minecraft Skin Stealer

#

Is this good discord bot?

fading shuttle
#

Top.gg doesn't judge the quality of your bot, they just want to ensure that it works, isn't a raid bot, and has at least one useful command.

edgy aurora
#

Ohh ok

#

Cause doesn't judge people

opaque wing
fading shuttle
zinc ore
edgy aurora
fallow reef
#

why does my bot say n/a for server count

fading shuttle
#

You need to use the API to post your server count.

wicked sparrow
#

You need to post it to top.gg using the API

opaque wing
edgy aurora
#

Wait are Dank Memer Register they bot using this way i mean create applications create bot host it. And add it to top.gg and wait 2 week??

fallow reef
#

also why is my name green? it wasnt like that 15 minutes ago

wicked sparrow
fallow reef
#

i have published a bot before, and my name was still white

slender falcon
#

Yes they did

edgy aurora
wooden flax
#

738369707576393779

opaque wing
#

Oh snap!

steady finch
#

ty

wooden flax
#

np

fallow reef
wicked sparrow
#

On the api docs website

fallow reef
#

how often does the python library post the guild count

zinc ore
#

It posts however often you tell it to.

fallow reef
#

autopost

#

i have it set to autopost the server count

zinc ore
icy stone
#

is there a way to remove a bot from team?

small shale
sleek bane
small shale
#

Why can't I Thonk

sleek bane
#

refresh

small shale
#

Clicking it a lot of times, changes nothing

sleek bane
#

restart

#

reboot

#

golden rule of 3 re's

small shale
#

Refreshed and clicked, still no lol

slender falcon
#

just do to the front page

#

and do it

#

i dont know if someone has made an issue for it on the github already

sleek bane
#

Do votes take some time to wipe? My bot has the same amount of votes it had in January. If so, how long should it take and if i vote this month before wipe is done, will it count towards this month?

small shale
#

Yea works in front page

sour wraith
#

is anyone else unable to change the webhook for their server on topgg

slender falcon
#

Known issue

#

No ETA on fix

sour wraith
#

ye i am

#

so i just wait?

slender falcon
#

yea

sour wraith
#

damb. i cant start my giveaway stuff then

small shale
#

And btw, I'm not sure if it's a bug but when you click vote button and it says "voting" and click that button again, it says that you're duplicating votes, thus not allowing your vote to be accepted nor allowing you to vote for next 12 hours

slender falcon
small shale
#

I guess it might be a bug when trying to press for the second time, lemme test on another server

zinc ore
small shale
#

yep, that wasn't

zinc ore
#

Oh it's when oyu click it multiple times? Right, ok then.

slender falcon
#

they were able to click the Voting... dialog

small shale
#

ye

#

And then it said duplicated vote

slender falcon
#

Make an issue on github if you can reproduce

small shale
#

Tried to do on that on this server, doesn't seem like reproducible

slender falcon
#

could have just gotten stuck

sour wraith
#

can you ping me when the issue is fixed luke

#

or will there be an announcement

small shale
#

Actually it was that it was saying voting for like 5+ seconds which is why I tried clicking it again

slender falcon
#

I don't know when it'll be fixed, but you can keep an eye out on #site-status or just keep trying once a week

#

@sour wraith ^^

sour wraith
#

once a week?

final ruin
#

If I am getting commands to set up my bot like : " !setwelcomemessage " This command needs who is going to use it be adminstrator .. That is normal and won't decline my bot yea ?

sour wraith
#

so i cant even do topgg this month?

#

imma j pray that it is done soon then ig

#

otherwise i wont get top 6

slender falcon
#

You might be able to

zinc ore
small shale
#

Tested it again on some more others, the bug doesn't seem like reproducible, I guess it happens only when it says "Voting..." forever

zinc ore
#

What we don't allow is for the bot to request admin for itself, not for the author of the command.

slender falcon
#

@sour wraith There hasn't been an issue made on github

sour wraith
#

ill just check weekly ig

#

this day just keeps gettin worse

slender falcon
jaunty python
#

shiv

slender falcon
#

It should be closed when the issue is fixed

worthy garden
#

Sa

final ruin
jaunty python
#

@worthy garden it is my friends

worthy garden
#

@jaunty python

jaunty python
#

but not understand english

#

have tuskish mod?

slender falcon
#

Thanks!

zinc ore
final ruin
#

ahhh ok Thanks !

jaunty python
#

@tranquil yacht arkadaş ingilizce bilmiyor yardım edebilir misin @worthy garden

sturdy swan
#

Hello My Bot has been rejected because it is offline I would appreciate it if you review it again. Pls🥺

sturdy swan
#

😦

sour wraith
#

Done Luke

slender falcon
#

👌

unborn remnant
#

Anyone know of a bot which can check a blacklist of names?

zinc ore
#

There are probably a lot of bot that can do that, look for moderation bots or something. You can ask further help on how to locate bots in #general

fallow dawn
#

NSFW

zinc ore
sturdy swan
slender falcon
#

you can learn how to by reading docs

sturdy swan
#

ok

slender falcon
#

if you wanna learn where to start / get stuck with a lib feel free to ask questions in #topgg-api

inner ledge
#

istg so like, theres this bot called EPIC RPG and one of the commands is that you vote for EPIC RPG bot on top.gg and you get rewards for it. it used to work for a couple of days but it doesnt work anymore

#

i just vote and it doesnt do anything

slender falcon
#

wrong server

inner ledge
slender falcon
#

If you're able to vote and the vote gets processed by top.gg its their end

inner ledge
#

ive asked multiple times and they said it has to do w the site

slender falcon
#

are you logged in to the correct account on top.gg

inner ledge
#

yeah

slender falcon
#

have you tried a different browser?

inner ledge
#

no actually

#

ill try that next time i try to vote but

#

i tried it on different devices

slender falcon
#

hmm

opaque warren
#

or try clearing ur cookies

sturdy swan
slender falcon
#

it can take up to a week

valid haven
#

Hey! I was having a problem on the website. My bot just got approved so i went to look at the website,When i opened my bot's page, there was no profile picture shown even though we have one
Please Help.

limpid fractal
#

click refresh data

slender falcon
#

go to the bots page when logged in

#

and click "Refresh data" on the right side @valid haven

pulsar breach
#

nvm

valid haven
#

Oh thank you so much

slender falcon
#

no problem

gloomy shell
#

dm the person who declined it

sturdy swan
#

ayo it wont let me add my server do u have to have a server member req?

quasi lion
cyan flint
#

website is down, we're aware

cyan flint
sturdy swan
#

website pooped

modest tundra
cyan flint
#

website dead

modest tundra
#

yea

cyan flint
#

team's looking into it

sturdy swan
#

when i click on edit server it sends me to a 403 page

modest tundra
#

infrastructure down

fringe plume
#

ha thats why I couldn't invite my own bot :/

glass warren
#

hi

quartz willow
#

Yes we're having some issues, it'll be fixed soon

fringe plume
#

alright 😉

sturdy sierra
#

Hi, where i can see the page of my bot for edit something , I dont found it someone can help me?

gloomy shell
#

if you are logged in you can select your profile and see your bots, theres an edit button

grand ravine
#

@quartz willow could you please remove user 694652893571055746 from my bot's owners list?

#

I'm trying to login but I'm getting error 500

gloomy shell
#

currently there is an issue with the site yes

#

@grand ravine be patient and wait

#

and when the site is back up you can do it yourself

grand ravine
#

his account was invaded and I'm afraid he might have control over her

gloomy shell
#

he cant do anything while the site is down either

grand ravine
#

well, true

shrewd bloom
#

is there an ETA for when the website will be back up again?

gloomy shell
#

when the team fixes the issue

sturdy swan
gloomy shell
#

the site is having some issues

obsidian edge
#

yes

gloomy shell
#

the team is aware and working on a fix

sturdy swan
#

ok

safe jacinth
#

i can't view my bot and today was the day that it would be approved or declined as 80% was complete yesterday.so please help

livid glacier
#

the team's aware of ongoing issues with the site, please be patient

safe jacinth
#

ok thanks

sturdy swan
#

died after i clicked the "share data" or something on the footer

zinc ore
#

Yes, that's part of "there are ongoing issues with the site"

sturdy swan
#

okay xD

abstract wedge
#

lol

sturdy swan
zinc ore
#

The site is currently having issues, the team is aware and will resolve them as soon as they can. Please exercise patience in these trying times.

shrewd bloom
#

maybe lock the room? x)

sturdy swan
#

Ah okey thanks the info

hasty mantle
#

Website slow?

#

oh nvm

long ferry
#

literally read above

remote stump
#

LOL

hasty mantle
#

yea sorry!

remote stump
#

Will this delay bot review times?

zinc ore
#

Reposting for those that only read the last message:

The site is currently having issues, the team is aware and will resolve them as soon as they can. Please exercise patience in these trying times.

hasty mantle
#

Btw

remote stump
#

Pin it lol

hasty mantle
#

I have a question

fleet swan
#

ask to ask

zinc ore
#

People don't read pins, it's pointless.

remote stump
#

Ight just create a bot that responds to people here xD

gloomy shell
#

The site is currently having issues, the team is aware and will resolve them as soon as they can. Please exercise patience in these trying times.

hasty mantle
#

So if you can see, this bot page / preview has a wallpaper / background, i was wondering how you can get that for your own approved bot page

gloomy shell
#

you have to have a certified bot

hasty mantle
#

oooh

gloomy shell
#

which you cannot be certified anymore at this time

odd ridge
#

which TL;DR you cant get anymore

#

Damn it xiuh beat me to it

hasty mantle
#

any info about when the certified 'application or review' starts

gloomy shell
#

theyre closed permanently

#

so never

hasty mantle
#

alright

gloomy shell
#

the perks of certification may be repurposed to be usable a later date in different ways

#

but currently they are not obtainable

hasty mantle
#

Thank you for helping!

gloomy shell
#

yw kittyBow

compact nebula
#

Bruh

gloomy shell
#

read the pins

zinc ore
#

The site is currently having issues, the team is aware and will resolve them as soon as they can. Please exercise patience in these trying times.

hasty mantle
#

oh lord

gloomy shell
#

evie got dat on copypasta

still gate
#

Do server bumps usually reset start at the beginning of the month?

compact nebula
#

Okey

gloomy shell
#

yes vinny

zinc ore
#

I can CTRL+V faster than my shadow.

gloomy shell
#

votes reset on the first of every month

hasty mantle
#

LOL

still gate
#

Also, I can't edit my server

odd ridge
#

Why dont you just lock this channel lol

gloomy shell
#

read the pins

zinc ore
#

Yes, the site is having issues

hasty mantle
#

The site is currently having issues, the team is aware and will resolve them as soon as they can. Please exercise patience in these trying times.

sturdy swan
#

xiuh lock this channel

hasty mantle
#

helping

#

lol

gloomy shell
#

we dont need everyone copy pasting it please

still gate
sturdy swan
#

people litterally cant read facepalm

gloomy shell
#

they have to receive a new vote to restart from 0

remote stump
#

The site is currently having issues, the team is aware and will resolve them as soon as they can. Please exercise patience in these trying times.

gloomy shell
#

so theyll have however many they had last month until it resets

#

(marco to the rescue)

lone anvil
#

We're aware of the site having issues

We've already notified the team and they're currently working on the issue, however they do not have any ETA for a fix.

lone anvil
sturdy swan
#

reopened pog

limpid fractal
#

poggers

hollow prism
hybrid sequoia
fading shuttle
hollow prism
midnight shadow
#

is this related to the announcment from 12:40

#

or is it something new

ionic thicket
#

they are trying to do their best ._.

static vale
#

I lost all mine but understandable

#

It happens

limpid fractal
#

u sure its not cause of the new month unless u got them today

lunar depot
#

Reviews have been deleted ?

#

Or maybe some of them ?

humble eagle
lunar depot
hot kiln
sick haven
#

Yikes

fluid oxide
sturdy swan
#

I know I asked this a few months ago and people said it will take time but when will we actually be able to see more than like 20 reviews as I can’t see any other the other reviews just wondering

hot kiln
fluid oxide
echo glen
#

all my reviews are gone??

#

what happened?

shrewd bloom
#

server down again...

echo glen
#

nope

#

not this time

shrewd bloom
echo glen
#

everything loads but the reviews

shrewd bloom
#

can't submit a bot

#

so servers are down

echo glen
shrewd bloom
#

try to edit your bot :)

echo glen
#

and I can reload everything

echo glen
#

and it worked

#

so no the servers arent down at least not on my screen

shrewd bloom
#

welp, maybe something's wrong with the website or idk, i can't edit my bot

#

getting a 504

#

let's wait till the mods say something

echo glen
#

and the reviews for my other bot are there

#

maybe sth bc the api because I used another testing bot to login to the api

formal cloud
#

How much chance do you have to get your music bot into the site?

echo glen
formal cloud
#

Nice!

echo glen
#

what happened to my reviews

#

because they are gone

echo glen
limpid fractal
still gate
#

My server reviews got rest. Why?

still gate
lone anvil
#

@still gate i'd expect very recent reviews to be gone but thats about it

(although i'm not a admin and can't really confirm this)

sturdy swan
#

hey I have lost one of my views and some of my votes that were on my bot

limpid fractal
#

wait u dont even have the bot dev role

#

<_<

lone anvil
#

votes shouldn't be affected but keep in mind that theres the monthly reset

still gate
limpid fractal
#

start of the new month

#

they get reset

lone anvil
#

pretty sure they're still fixing reviews

sturdy swan
still gate
#

Do they normally get clearer? If so, I'm not even gonna bother having my members go to the site to give reviews or bump

limpid fractal
#

wait reviews

#

oh im dumb

lone anvil
#

reviews dont get reset - votes do

limpid fractal
#

they dont get reset

#

marco leave my stupidity alone

lone anvil
#

votes get reset for all bots/servers on the site every month

still gate
#

I see. Hopefully, my reviews get restored then

sturdy swan
#

I hope mine gets restored too

shut nacelle
#

So uh, I went out to vote a server and it didn’t allow me to vote due to multiple accounts detected, and I don’t even vote on multiple accounts so I’m confused rn lmao. waitWhat

next rapids
#

Or is it because new month

#

?

limpid fractal
#

yes

#

new month

shut nacelle
#

Did it detect my school, my business and my main account gmail even if I don’t use it for discord UhgWobble

#

Since my discord has a separate email

#

And I don’t even have alts in the first place so it was weird why it said “multiple accounts detected” when I tried to vote for a server UhgWobble

fleet swan
#

seizure emojis 😩

shut nacelle
fleet swan
#

well, just not very appropriate 🗿

shut nacelle
#

Sure sure, I’ll change it.

sturdy swan
limpid fractal
#

if its on your website then mods cant really do anything about it

#

keep this channel to top.gg support

fluid quail
#

all the votes and reviews on my bot reset???

#

or is this a thing that happens often

limpid fractal
#

votes get reset every month

fluid quail
#

ah

#

reviews?

limpid fractal
fluid quail
#

ah

sturdy swan
limpid fractal
#

still dont think mods can do anything @livid glacier will know

livid glacier
#

pong

sturdy swan
livid glacier
#

idfk

limpid fractal
#

wow

livid glacier
#

@somber parcel halp

limpid fractal
#

best mod support ever

safe swallow
#

wow

livid glacier
#

you're welcome

limpid fractal
#

thank you

#

you were very helpful

sturdy swan
#

this helps a lot

zinc glen
#

Please, I want to request transferring server ownership. but what to do ?

shut nacelle
zinc glen
#

where plz, can you give me a link

shut nacelle
zinc glen
#

ok thanks so much

shut nacelle
#

Click the option “help & support” @zinc glen

zinc glen
#

ok 🙂

limpid fractal
#

not a top.gg support question but since its already answered, sure

zinc glen
#

please i need best support to help me

#

the server have 1000 members 💔

limpid fractal
#

you dont need to request transfer ownership, you can transfer over through discord app itself but please move out of here and into #general as it doesnt relate to top.gg

fringe umbra
#

My bot has 32 reviews. How can I see them all

#

Looks like its not showing all reviews in the page. And there is no paginator

ionic sigil
limpid fractal
sturdy swan
#

My uh, reviews just got deleted wtf

limpid fractal
timber dome
#

Do server reviews get wiped out on month reset?

limpid fractal
#

no

#

only votes

sturdy swan
#

Ah ok thanks

timber dome
limpid fractal
#

possibly a permanent, but no one 100% knows yet as some other bots still have their reviews

timber dome
#

Not worried about bot reviews, more for server reviews

limpid fractal
#

server, probably the same

sturdy swan
#

does the site got rollback ? i lost some of the reviews on my bot

midnight forge
#

I take it there is still site issues? It won't let me edit my bot and says I don't have a team anymore

limpid fractal
#

well, you answered your own question

fringe umbra
#

I have 32 reviews. I can see only 20 how can I see all 32

limpid fractal
#

you can't

midnight forge
limpid fractal
#

if you read it more

Some pages might not respond for a little bit.

midnight forge
#

Ahh

sturdy swan
#

Some reviews on my bot disappeared

limpid fractal
#

If you are experiencing issues with parts of pages not loading or your server/bot reviews are gone, then please read #site-status for more information

#

no one will probably read it but its worth a try

fleet swan
#

I’ll give you 2 minutes before someone asks again KEKW

sturdy swan
#

my reviews 😭

#

do reviews expire? i just lost nearly half mine

#

no

limpid fractal
#

@fleet swan u were right

sturdy swan
#

oh alright, thank you

sturdy swan
fair sonnet
#

hey there, i cant auto assign a role with dsl as of this morning~ ill SS the other one (one sec)

#

is this the backend stuff you're talking about in #site-status ?

#

the option some times comes up some times doesnt (on the website)

limpid fractal
#

try kicking it and readding it maybe?

fair sonnet
#

"Reward Role
Can't see your role? Make sure it's below the bot's highest role"
"There are no roles in this server that can be managed by Discord Server List.
Make sure Discord Server List has permission to Manage Roles and is above any roles you want to reward."

#

i think the problem is on the website tho because it doesnt even let me pick the role

limpid fractal
#

it happens to a lot of people, some have suggested to kick and reinvite the bot

fair sonnet
#

and do it on the website again?

#

ok ill give it a go

#

thank you Yooheart2

#

sorry for bothering you but why is it everytime i check create invite, and save it.. it doesn't save?

#

also the previous problem still doesnt work SuaCry1

limpid fractal
#

I got no idea, its probably just the website

fair sonnet
#

is it my cookies? is my smooth brain? is it my unlucky day?

limpid fractal
#

@tacit zodiac if you could help unless ur gonna say its the websites problem

tacit zodiac
#

It does save just not on the page

#

Just a front end bug

limpid fractal
#

what about the dbl role thing

fair sonnet
#

ok so how do I know if the roles are running smoothly

#

sorry to be such a pain JiuPray

midnight shadow
#

do yall know if discord dev portal is down for yall or is it just me

quaint fiber
#

me2

limpid fractal
tacit zodiac
#

@fair sonnet You can vote to see if the role gets added

fair sonnet
tacit zodiac
#

@fair sonnet Can I get your servers ID please?

fair sonnet
#

783737862591610921

#

I still have problem with the invite and one person voted and they were assigned a role, previous people have to wait....

tacit zodiac
#

Worked for me

fair sonnet
#

its the assigning the role part and the invite part that i am unsure of

tacit zodiac
#

What about the invite are you not sure about?

fair sonnet
#

if dsl auto generates or it was me mucking around trying to copy the code (you know the 25/1day type of link) ... ?

#

is there any otheer way we can find out @tacit zodiac

tacit zodiac
#

If DSL auto generates it, it will be indefinite

sturdy swan
#

The role rewards aren’t working. Everytime I try to add them, they won’t save, I need help 😀

fair sonnet
#

cause the front end bug dont let me know if it updated to my knowledge

tacit zodiac
#

@fair sonnet You can try the join server button on your server page to see if it's updated

drowsy sand
#

Are webhooks not being sent on vote ?

fair sonnet
fair sonnet
#

oh no did we break it lol

sturdy swan
tacit zodiac
#

@sturdy swan @sturdy swan Can i get your server ID please

tacit zodiac
#

So I can see what the issue is

sturdy swan
#

Should I say it here

#

803152340534034462

#

@tacit zodiac

sturdy swan
tacit zodiac
#

@sturdy swan What is the issue you're having exactly, the role not getting added?

sturdy swan
quaint swallow
#

hello, i have an ask: why my bot reviews are deleted?

#

all 17

fleet swan
sturdy swan
#

dm @tacit zodiac

quaint swallow
#

oh, ok

#

and we recover them? :-?

tacit zodiac
#

@sturdy swan What were you changing for it to break when editing?

sturdy swan
#

I'm still getting this error anytime I press submit or only update

#

Even if I don't add anything and I just press submit or only update it still breaks

tacit zodiac
#

Hmm okay

sturdy swan
#

I've been having the problem for the past 2 weeks or so

#

same

sturdy swan
#

Like I’m doing it but it’s not being added

#

iOs & PC

tacit zodiac
#

Works fine when I vote and the role gets added

#

@sturdy swan @sturdy swan I'll speak to the dev working on DSL rn to see if we can resolve the issue

tacit zodiac
#

@sturdy swan It works fine, when I vote the role gets added to me

sturdy swan
#

Hmm

#

Are you sure?

#

It looks weird for me

#

Isk

#

Idk

#

I look at tutorials on YouTube and my screen doesn’t look like that

tacit zodiac
#

What do you mean exactly?

sturdy swan
#

Like

#

When I type in a tag/role it selects it, but if I select something else, it takes my previous role/tag away & replaces it with the new one.

tacit zodiac
#

Yeah you can only select one role for vote rewards

sturdy swan
#

Why only 1?

#

Why can’t I add multiple?

tacit zodiac
#

Not a built in feature

sturdy swan
#

ahh

#

ok

hearty ivy
#

I see some users do not put the real number of servers that use the bot by creating numbers themselves. Is this allowed !!

sturdy swan
#

Which type of auction it is ? For bots and server ? #bids

gloomy shell
#

-auctions

wild stoneBOT
coral reef
sturdy swan
#

Did teams get removed? rooHmm

limpid fractal
#

no just the website doing a fucky up

sturdy swan
#

Ah. Alright

mighty wraith
#

hola?

#

tengo una queja

#

hi?

#

hola

#

hay alguien

sturdy swan
#

done? @tacit zodiac

#

How some bots have #0000 tag 🤔

tacit zodiac
#

@sturdy swan It's gonna take a few days to resolve

sturdy swan
#

Hey

#

How do i delete bad comments?

sturdy swan
livid glacier
sturdy swan
livid glacier
#

if the review is still flagged, please be patient as it takes us time to go through all the reviews

wispy cloud
livid glacier
#

if it's not, and you had previously flagged it, then a moderator deemed that the review was not against our guidelines

wispy cloud
wind shuttle
#

so Im using a bot and when i do the daily vote thing it brings me to the website where i can vote, however it appears i voted when the bot was down and now I cant vote, thus i cant countinue my voting streak, is there any way for me to get my vote back or am i just going to lose my voting streak?

limpid fractal
wispy cloud
#

How long?

limpid fractal
#

can take either an hour to a few days

wispy cloud
#

Okay.. I waited about 1 day

#

but it doesn't apply

#

Should I wait more?

limpid fractal
#

yes

limber marlin
#

Hey guys I need help with my Bot

#

Ill send the code tommorow

wispy cloud
#

Okay

limpid fractal
junior spoke
#

hi its be a week and a day more since a applied my bot on top.gg and it shows 80% done its stuck on two days on 80% can anyone help

gloomy shell
#

It takes around a week, or more

#

Theres no maximum time

#

Just be patient ^^

junior spoke
#

:/ i thought it was a week

#

ok..

zinc jackal
#

Hey I might talk to you site all my reviews have been deleted for some reason

Besides a couple

gloomy shell
limpid fractal
#

fuk Xiuh

gloomy shell
#

Some of the data for reviews was lost

limpid fractal
#

>:(

zinc jackal
gloomy shell
#

Ye