support

[steel citrus]

[gusty saddle]

Imagine somebody create on bot named like that

[nocturne hinge]

lolw why are those images above the sever count

[signal agate]

bro no one answered on my question tf

[gusty saddle]

What did you asked?

[shadow lion]

@gusty saddle i think he means this

[gusty saddle]

😱

[sturdy swan]

how to delete that?

[gusty saddle]

Mb If you flag it

[frail violet]

Are you able to dispute your decline?

Or does your post get deleted and you have to start all over?

[gusty saddle]

Yea

You have to submit again

[frail violet]

Oh dear lol I should have saved the description.

[gusty saddle]

😋

I can feel your pain :)

[sturdy swan]

?

[signal agate]

no one knows?

[long ferry]

Knows what

[sturdy swan]

wdym editing your server on the website

if you own the server you can edit it by going on your server page on top.gg and click on edit

@signal agate

[signal agate]

It gives me a error @sturdy swan

[sturdy swan]

screen shot please

or what is the error

[sturdy swan]

where do u see your balance on auctions

[long ferry]

Logout and login

[signal agate]

already did

[sturdy swan]

go to the edit page of your server/bot and click on votes from the editing options

[signal agate]

I've done it on my phone too but it gives me the error

[sturdy swan]

but i want to see the total

not how much ive redeemed

[arctic whale]

If you want us to review a comment, flag it

We will delete it if it violates our guidelines

@signal agate What's the ID of the server?

[sturdy swan]

thx

[sand creek]

its showing 403 forbidden when i try to click the invite button of my bot from top.gg website

[autumn ridge]

I need server manager

[signal agate]

749582495854493727

[arctic whale]

Interesting

[sturdy swan]

so uh it's been like half a year or maybe more and certification program is still closed

"actively working" well ok

[slender falcon]

it's being discontinued

[sturdy swan]

and what will replace it

[slender falcon]

we don't know yet

will probably be announced when it's properly transitioned

[lavish garden]

painful

[sturdy swan]

I get the same thing anytime I press submit or only update when i'm editing my server page

I don't get that, don't know why

Waiting for my bot to be approved

[lavish garden]

this isnt the bot page, its the server page

:/

[sturdy swan]

Is it whenever you press submit or only update?

[lavish garden]

ye

[slender falcon]

@lone anvil Yo marco, this is like the 3-4th time ive seen this issue with server pages erroring on submit/update mind passing it up

[sturdy swan]

Good to know it isn't only me then

[brisk cypress]

wait whyd yall not give the bot perms to send messages

and then decline for not responding

[slender falcon]

if you have an issue send a message to the reviewer who reviewed the bot

all bots are tested with basic permissions when they are invited to the verification centre

and given permissions if they require them and aren't admin

[brisk cypress]

uh the reviewer didnt give my bot perms to send messages

hows it supposed to respond tho

[slender falcon]

Send them a message then and ask them, you can find out who you need to DM in #mod-logs

[violet eagle]

:0

[wicked sparrow]

All bots are given that permission by default. There is no way the bot didn't have permission. Like people have tried to tell you though contact the reviewer that declined it.

[brisk cypress]

wat

the server is only in 1 other server with admin perms

ive checked the console and it showed this

[wicked sparrow]

We test bots on a private server, the bots are given default non elevated permissions by default when we invite them.

[brisk cypress]

r u sure u gave my bot perms to send messages after inviting?

[wicked sparrow]

We don't even have to "give" it to them, our @ everyone role has them by default. The bot 100 percent had those permissions.

[brisk cypress]

but it still hasnt dud

it mentioned that error multiple times in the console

[long ferry]

are you using a pagination library?

[brisk cypress]

@long ferry nah i made it by myself

[wicked sparrow]

Are you sure it wasn't requiring MANAGE_MESSAGES ?

[long ferry]

The bot has send messages by default, re-check the permissions

[wicked sparrow]

Which we don't allow for pagination either

[sage igloo]

hola

what error is given upon editing/submitting?

[slender falcon]

It was the guys above

afaik marcos already on to it

5XX

[sage igloo]

I havent seen anything done

¯_(ツ)_/¯

[slender falcon]

its mostly gateway timeout afaik

[arctic whale]

@brisk cypress Which permissions does the bot actually require to respond?

[brisk cypress]

send messages

ima go ask the lib if theres any issues

[sturdy swan]

can someone help me with something

[slender falcon]

Whats up

[sturdy swan]

how do i add the invite log ro plasma bot i dont understand how to set that up

[arctic whale]

¯_(ツ)_/¯

[slender falcon]

@arctic whale can I get a -wrongserver

for the guy above that message

[arctic whale]

-wrongserver

[wild stone]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

[slender falcon]

cheers

[twin mason]

Hey I have a problem setting up my bots description,
I have made a totally new one in customized html/css but on top.gg in isn't showing the same as in local, any ideas ? (table border problems, font sizes, button animations not working)

[slender falcon]

does it use any JS or is it all css animations

[lone anvil]

I'll bring up the issue with the admins

cc @lavish garden

[brisk cypress]

it was a lib's issue ._.

[slender falcon]

oof

Fix the issue and resubmit, it'll be re-reviewed within a week+

[brisk cypress]

it fails checking for permissions when it comes to @ everyone role

[long ferry]

inspect element the preview and check what the issue is

[twin mason]

@slender falcon it is all made out of css anims

[slender falcon]

ah

Yea, use inspect element to see if you can find the issue

[twin mason]

ok im doing this

[graceful minnow]

hello, can anyone help me?

[slender falcon]

whats up

[warped dew]

@arctic whale hello are you forget?

[graceful minnow]

adminn

mods

[grand ravine]

Admin?

[graceful minnow]

I have a complaint

[long ferry]

what is it

[warped dew]

@graceful minnow please dont use google translate.

[graceful minnow]

: (

[slender falcon]

they can if they want

[slender falcon]

Whats the issue

[warped dew]

okay :))

[rotund peak]

So..... is pogo leaderboard back up and showing life or is this just a fluke?

[grand ravine]

Not the right server to ask

[slender falcon]

Wrong server

you have to click "Support Server" not "Join Discord"

[rotund peak]

Ty

[arctic whale]

I didn't forget

[graceful minnow]

@slender falcon can you add friends

[slender falcon]

done

[warped dew]

@arctic whale okay. I reported this bot on topgg website.

[arctic whale]

I know, I saw the report and you don't need to pester mods about it

[warped dew]

okay.

[simple frigate]

@tacit zodiac is it ok if I dm you?

[long ferry]

You can always dm any moderator or community moderator

just go ahead

[twin mason]

About my problem I also saw that "</br>" are working BUT they show up in red and make some of the next tags red too, don't know if it affects anything though

[slender falcon]

it shouldnt

[twin mason]

what are "!important" tags

[slender falcon]

wait

you know that its <br> right

doesnt need the /

[twin mason]

ow

ups

[slender falcon]

and !important overwrites the css directly linked by top.gg

like forces it

if you're trying to override some of the css from the defauly stylesheet you'll need to use them

[twin mason]

aight

thx

[slender falcon]

np

[tawny agate]

Hey do you know why when i am trying to connect a server from vote tracker to top.gg it is saying that their is a host error

[slender falcon]

wrong server

[tawny agate]

i got the right link for both

i tested it and it worked but it did not save

[slender falcon]

Oh

did you get gateway timed out?

[tawny agate]

yes

[slender falcon]

Its a known issue

No ETA on fix yet

@lone anvil #5

[tawny agate]

this is what it looks like

[tired tendon]

Hey, is there a reason why my bot profile picture isn't showing? https://gyazo.com/bc1f60e6b073ea0481ac2bb3d772c695

[slender falcon]

@tired tendon click "refresh data"

if that doesnt work Edit the page and click "Submit" without changing anything

[tired tendon]

Oh it worked thank you luke

[slender falcon]

no problem

[slender falcon]

The admins have been notified, you can always keep an eye out (keep retrying) or watch #site-status for a possible update

[tawny agate]

ok

[vernal sundial]

!help

[long ferry]

#commands

[last breach]

How do people get the bot developer role

[long ferry]

by submitting a bot

and getting it approved

[sturdy swan]

hey can the webhook send a message to a channel if a member votes our server?

[long ferry]

you need to make your own webhook, you cant use a discord webhook

[sturdy swan]

how?

[long ferry]

https://top.gg/api/docs

[sturdy swan]

https://top.gg/bot/:ID/webhooks is not working

[gloomy shell]

your bot isnt approved

so you cant see that

[sturdy swan]

wait

what?

[gloomy shell]

your bot has to be approved to gain an api key

[sturdy swan]

i need to make a bot now?

no no

[gloomy shell]

what are you trying to do???

[sturdy swan]

i am asking if a member votes my server can @small lantern send a message like {user} just voted the server!

[gloomy shell]

thats a server webhook

so you dont go to /bot

[sturdy swan]

k now how to setup that thing?

[gloomy shell]

you can ask in #topgg-api

[sturdy swan]

k

[hot kiln]

How many credits are awarded in the first 100 votes?

[gloomy shell]

15

[hot kiln]

o nice thx

[jovial cove]

How can I add my site in the preview on top.gg (like this https://top.gg/bot/716390085896962058)

[keen vessel]

you can use iframe

[jovial cove]

example?

[keen vessel]

 <iframe src="https://www.w3schools.com" title="W3Schools Free Online Web Tutorials"></iframe> ```

literally took me 5 seconds to find this code on google

[jovial cove]

I didn't know what an iframe is

[long ferry]

then you can't do that yet

[fluid oxide]

I suggest learning css which w3schools is where i learned it

[jovial cove]

I know css

[earnest furnace]

Heya, is there any possibility on that the server owner can delete reviews?

[sturdy swan]

hello

[grand ravine]

You can only flag them if they're inappropriate

Then mods will review

[earnest furnace]

Ah but not delete?

[grand ravine]

Nope

[earnest furnace]

Would that ever be a future function?

[grand ravine]

I don't think I so

[long ferry]

it would easily be abused

[grand ravine]

Because noone would leave low-score reviews

[earnest furnace]

Okay thanks!

[sturdy swan]

You are being blocked from accessing our API temporarily due to exceeding our rate limits frequently. Please read our docs at https://discord.com/developers/docs/topics/rate-limits to prevent this moving forward.

Anyone know how to prevent this?

[gloomy shell]

dont spam the api

[sturdy swan]

How does it get spammed tho?

[gloomy shell]

you did something too fast, so you got blocked for like an hour

like add reactions, send messages, etc

something

[sturdy swan]

Oh k

Must be a server that has my bot

Will a command cooldown fix it?

[gloomy shell]

are you getting that message or is your bot?

[grand ravine]

I wonder how did u even reach the limits

Most libs have internal buckets

[gloomy shell]

the only time ive seen that message was when i did something

not my bot

[sturdy swan]

My bot

[grand ravine]

Yeah, unless you explicitly disable the safety measures, no user can ever exceed discord's ratelimits

[sturdy swan]

On the host console

[gloomy shell]

then yeah something is fucky wucky with your bot/lib

[sturdy swan]

U think it's the changing status?

It was set to a 10 second loop

Should I make it 15 instead

Maybe

[grand ravine]

Oh no

Dont do that

[slender falcon]

He can make it 15

[grand ravine]

Update status at most once per minute

[slender falcon]

its inline with the ratelimit

the ratelimit is 5 times per minute

so technically once every 13s would be fine

[sturdy swan]

Ohhh

[grand ravine]

But if you ever restart ur bot it'll update the status

[sturdy swan]

That's probably why then

[grand ravine]

Breaking the limits

[slender falcon]

it'll rejig itself, most libs have ratelimit handling

[sturdy swan]

Yh I shall make it 15 seconds then

[slender falcon]

👌

[sturdy swan]

Btw bro when u check my bot it may be offline

Cause I submitted it

Just letting u know innit

[grand ravine]

^ luke

[slender falcon]

If you have any maintenance time just put it in your bot description to let the reviewers know, it has to be a set time though, try to keep it up 24/7 otherwise @sturdy swan

[sturdy swan]

Aight

[slender falcon]

@grand ravine d.js doesnt use buckets

[sturdy swan]

pls meme

[slender falcon]

they just handle the 429

[slender falcon]

#commands

[sturdy swan]

My bots offline

Can't change status

[slender falcon]

on top.gg?

[sturdy swan]

Cause of the limits

Ohhh

[slender falcon]

or you cant start the bot up?

[sturdy swan]

Can't start bot

[slender falcon]

Can you show the error in console??

[sturdy swan]

You are being blocked from accessing our API temporarily due to exceeding our rate limits frequently. Please read our docs at https://discord.com/developers/docs/topics/rate-limits to prevent this moving forward.

[slender falcon]

Oh

[sturdy swan]

Yee

[slender falcon]

you will have to wait an hour

[sturdy swan]

I have to wait

Yhh

[slender falcon]

just put a thing in the description of your bot on top.gg

so reviewers understand the situation

[sturdy swan]

Yeye

[slender falcon]

@lone anvil im not 100% on this, but they can do this yes?

like bot is down for X hours or whatever

[lone anvil]

yeah we allow delays for technical difficulties/thigns like this

[slender falcon]

Cool cool, thanks

[tired tendon]

My guild profile picture is white and it becomes invisible with the website's white background, can i force dark theme?

[low sable]

The auto-role for voters doesnt work

[slender falcon]

DSL doesn't currently have dark theme afaik

[low sable]

None of voters got their auto role

[tired tendon]

Afaik?

[slender falcon]

As far as I know

[tired tendon]

Oh, alright.

Thanks

[slender falcon]

No problem

[low sable]

Like it is below dsl role

But still doesnt work smh

[slender falcon]

Mind showing me this part https://img.pyrocdn.com/aysCfRD9

[arctic whale]

let's do this

[slender falcon]

also

DSL requires Manage Roles

make sure it also has that permission

[low sable]

Hm ok

[sturdy swan]

Appreciate it

[low sable]

It has admin permission

[sturdy swan]

I've added it to my description

[slender falcon]

try kicking/re-inviting

[arctic whale]

Reward role isn't set

[low sable]

Just today auto role worked

Now it stopped working

[arctic whale]

Because the reward role isn't set anymore

[slender falcon]

ah yea, that would be an issue

[arctic whale]

[sturdy swan]

😂

[low sable]

And i have off-topic question bout u, how to make a playing status like u have rn?

[slender falcon]

MultiRPC

[low sable]

Hmmm

Ok thx

[slender falcon]

No problem

[low sable]

Uhhhh where is bots role??

[long ferry]

you didn't allow any permissions on the authorisation page probably

[low sable]

Hm

Ima reinvite then

[long ferry]

just create a role and give that role permissions

[low sable]

Finally i got auto role

[lavish garden]

Is the Reward Role fixed? :I

[sturdy swan]

My bot remained at 90% for 1 month

[glad karma]

where is discord fast food discord

[long ferry]

false https://i.imgur.com/bX2nkO3.png

please just be patient and don't lie about how long your bot is in queue already

[sturdy swan]

ok

but I ad 4 times

[long ferry]

your bot was declined multiple times, yes

[mystic marsh]

Well i will have to say, waiting weeks for my to be approved nd then now its declined is bullshit

[long ferry]

Your bot had a code grant, that's on you

[sturdy swan]

yes

[mystic marsh]

Whatever man fuck this

[zinc oracle]

if your bot needs a code grant to function, contact a mod for your bot to be reviewed, otherwise theres no way any users(including us) can use/test your bot. of course your bot will be denied in that case.

[long ferry]

meh they left already

Not our fault when we're unable to test it

[white olive]

I have a question. For certain commands in my bot you must have manage guild permission and the commands dont relate to that permission. Will my bot not get approved?

[arctic whale]

it will be declined if it asks for unnecessary permissions, yes

[white olive]

Oh, good to know

[sturdy swan]

Good afternoon (GMT-3), my bot was removed from the platform and I didn't receive the message that if it passed or failed the test, can someone help me with this information?

[arctic whale]

-declinedbot

[wild stone]

Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[arctic whale]

Could you provide an example of the commands?

[white olive]

yes thats what im typing rn lol

[arctic whale]

👍

[white olive]

Info command: Provides all user's invites + creation date

Support Role: Sets a support role

[arctic whale]

In this case creation date is related to the invite codes, correct?

[white olive]

yep

no no

[arctic whale]

User account creation?

[white olive]

it related to the users creation date

yep

[arctic whale]

Mmm. You could probably split that command into two and require the MANAGE_GUILD permission for user's invites

As for support role, that's fine

[white olive]

hmm okay

[arctic whale]

To clarify further, you could also dynamically change the output of the command depending on the user's permissions

As in, if the user has the MANAGE_GUILD permission, include invites. Otherwise, only show account creation date

[dry storm]

does anyone know when votes reset in relation to PST?

[sturdy swan]

Got it, theoretically I have to put a filter for the covers of songs and YouTube videos, I will solve this with an embed, thanks for the help

[white olive]

Yeah I know but I want a staff only commands section

[arctic whale]

4 PM PST

[dry storm]

ok thanks!

[arctic whale]

UTC 00:00 in case you wanna do the calculation yourself

[arctic whale]

oh, I see what you mean

Yeah, as long as there's some kind of a comprehensive disclaimer that the user needs the MANAGE_GUILD permission (listing it in staff category indirectly kinda counts, but explicit note will help more)

[white olive]

yeah I did make a note

[arctic whale]

👍 then we're good

[white olive]

Look at the bold text above support

Is it okay?

[arctic whale]

Does your bot support fetching help text for specific commands?

[white olive]

umm no

but should I add it?

[arctic whale]

Not necessary. Will the bot respond with an error message that clarifies that the user needs MANAGE_GUILD permission when they try to run those commands?

[white olive]

yes

[arctic whale]

Good enough

[white olive]

Okay

Like that?

[arctic whale]

Yeah, that's fine

[white olive]

Okay

[worn flax]

h

[cyan flint]

i agree

[white olive]

so my bot will get approved? right

[arctic whale]

At least it won't be declined for asking unnecessary permissions with those commands 😛

[white olive]

Yay thannks guys

[arctic whale]

👍

[white olive]

+rep man

[manic granite]

hey i have a question

what should the bot description include ?

[long ferry]

things about your bot

[manic granite]

is it okay to give ur bot invite link and support server link ?

[long ferry]

read pins of #general to get ideas

yes that's fine

[manic granite]

like all the commands ?

[long ferry]

read #general to get ideas of what to include

[manic granite]

im sorry for the ping

okayy sir

[tender gazelle]

when i press to invite my bot button says this error

why :(

[zinc ore]

Because your bot is not yet approved.

The invite link only works when the approval has taken place.

[tender gazelle]

oh... ok

thanks for support

[zinc ore]

[hearty phoenix]

.trade

[zinc ore]

There are no commands you can do in this channel.

You might have the wrong server.

[restive saddle]

Hi everyone, one month ago my bot was accepted but it doesn't appear in the web yet. Anybody could help me please? Thanks!!

[sturdy swan]

just out of curiosity do I need to make sure my privacy policy on my website is agreeable with the mods here? if I have it linked on my bots page?

[vagrant locust]

help! when I try to add a webhook to my server and click on Submit, go to this page

[gloomy rock]

maybe you dont have the perm to access to the website

[zinc ore]

504 usually means that your content is malformed. You can ask for help in #topgg-api to check what you sent and why it didn't work.

[zinc ore]

I haven't seen any rules about privacy policies, since those relate more to Discord and not top.gg.

[sturdy swan]

oh ok because I had linked my website to my bots page on another bot list and it got my bots page taken down because the mods disagreed with it

[zinc ore]

I've never seen any such action take place here, so I wouldn't worry about it

[sturdy swan]

it was the terms of service and privacy policy

[sturdy swan]

but ok thanks

[keen yarrow]

geoip command is against the rules right?

[zinc ore]

You mean throwing in an IP to get geolocation from it? No, not really, that's publicly available information

[keen yarrow]

Yep+nice

[wooden kite]

does dblpy work on python 3.8?

[arctic whale]

Yes

[midnight shadow]

time to submit my bot for a 3rd time

hopefully it doesnt break this time

even tho i did a lot of testing

[fading shuttle]

@midnight shadow Don't submit your bot until it's up and running. Remember, creating a bot doesn't start with it being on top.gg.

[midnight shadow]

yea it is up and running

for like 2 months

but like even tho it was last time it still was rejected

[fading shuttle]

Then you should be all clear to submit 👍

[midnight shadow]

cause like permissions or something

[fading shuttle]

Why was it rejected last time?

[midnight shadow]

so i added (please add so and so permission)

messages

[fading shuttle]

Ye, if you demand administrator to function, it'll get declined.

[fluid oxide]

^

[midnight shadow]

no no no

like i think i put a bot invite link

but reading back i might have not

so like

[fading shuttle]

perms=8 won't get you declined.

Many bots have that in the invite link.

It's about your bots response when it doesn't have administrator.

[midnight shadow]

they invited its with no perms

ah

yea but i didnt give it admin

[fading shuttle]

It shouldn't "require" administrator to function.

They'll invite it with perms=0

[midnight shadow]

ah i see

and then the bot should ask for the perms

right?

[fluid oxide]

Yeah, 0 commands EVER truely need admin to work

[fading shuttle]

Doesn't necessarily have to give an error, although that's the best bet.

[fluid oxide]

so if u say "I need ADMIN to work" it'll be immediately get declined.

[fading shuttle]

They'll understand what's wrong if it doesn't work.

Ex. if they run !ban @fading shuttle and nothing happens, they'll get why nothing happens and your bot won't get declined iirc

[midnight shadow]

i see

[zinc ore]

I've declined bots where every command responded nothing, even if it's ban/kick/etc, we don't guess what your bot might need, we expect it to respond with the appropriate thing.

[midnight shadow]

ah i see

[fading shuttle]

My bot got accepted and it doesn't reply with anything for kick/ban errors when no perms.

[midnight shadow]

damm

[fluid oxide]

That solely depends on the person reviewing it

[midnight shadow]

well my ban command does nothing until its plugin is enabled

but then it does

[fluid oxide]

"Plugin"?

[zinc ore]

As long as that's very clear that actions must be taken.

[fading shuttle]

The reviewer should know how to fix the error.

[zinc ore]

We use your bot, we don't guess, so you have to act as if we're complete idiots.

[fluid oxide]

^

A lot of discord users don't even know what a "Permission" is

so we have to act like those

[midnight shadow]

so basically how it works

is that u can enable "plugins"

and then that category of commands becomes available

like i have a base set of commands ofc

[fading shuttle]

Make sure that's clear.

[midnight shadow]

yea im pretty sure i put it basically everywhere

[fluid oxide]

There is a "Delete" button on your bot page.

[cold berry]

Is your bot approved?

There’s a Delete button available on its page

Only you can see it as long as you’re logged in

👍

[sour stream]

hey how do you make roles inna server

[zinc ore]

That isn't related to top.gg.

[sour stream]

i just got here sir

what is this support for

[zinc ore]

No, this is top.gg support, not Discord support

[fluid oxide]

Top.gg as Evie said

[sour stream]

well support me i finding where i can find out how to ake roles

[zinc ore]

https://support.discord.com/hc/en-us/categories/200404378 here, have fun reading through. This channel isn't the right place to ask about how to use Discord.

[sturdy swan]

Hello how long does it usually take for a bot to get verified?

[zinc ore]

1+ week

[sturdy swan]

Ok! Also how can I apply to work for top.gg? I asked @limpid shadow a while ago but he told me to wait.

It has been a while and I am not sure what to do..

[zinc ore]

When positions are open, #site-status will have an announcement.

[sturdy swan]

They are...

[arctic whale]

or #announcements

[sturdy swan]

it was in #announcements

[fluid oxide]

was

[arctic whale]

The announcement about working as a developer for top.gg is eh

probably still up

[sturdy swan]

Can I be a bot reviewer

[arctic whale]

Not anymore

[sturdy swan]

oh

[arctic whale]

Bot reviewer applications were closed

[sturdy swan]

Are there any applications opoen

open at the moment?

[arctic whale]

Nope

[zinc ore]

No. If there were, it would be clear from #announcements and #site-status

[sturdy swan]

ok thanks

and who is the owner

of top,gg

just wondering

[jaunty basin]

veld

[sturdy swan]

ok i thought so XD

Why did veld add this certain question in his typeform?

[zinc ore]

Perhaps because he wants to know your age?

[sturdy swan]

but u cant use discord if u 10 or under 🤦‍♂️

[jaunty basin]

10 or under is just to catch people to ban

lmao

[zinc ore]

ez bans, yeah

[sturdy swan]

oh thats a good idea XD

[limpid shadow]

bruh do you really think we'd ban people over filling in a survey?

[sturdy swan]

hes joking probably

Bruh I got rate limited again

And I ain't the only one

Loads of people did

[placid sedge]

Just now? Cause I just restarted my bot and its not connecting

[sturdy swan]

Since 5pm GMT

[sturdy swan]

Ye that's a problem as well

[zinc ore]

You got ratelimited by Top.gg?

[fluid oxide]

Sounds like a discord api issue

[sturdy swan]

Nooo

Idk tbh

[zinc ore]

Then you're in the wrong channel, move to #general or whatever

[sturdy swan]

Oh yh

Sorry

[sonic anchor]

I need assisstance

[cyan palm]

if it's about top.gg, you can ask your question in here

[sonic anchor]

its about my boy

bot*

ReferenceError: prefix is not defined

[fluid oxide]

#development

[odd ridge]

#development

[uncut turret]

Hi

Pls Help e

[sturdy swan]

Hi

[fluid oxide]

With...?

[sturdy swan]

Pls what is bids

?

[uncut turret]

t is active now, but after I am accepted, I will close it for 1 day and I will do it 24/7
Would it be a problem
?

[jaunty basin]

its not a problem for them

but on your side you won't get any of the trending new servers

[uncut turret]

How many days?

[jaunty basin]

wdym?

[uncut turret]

okey

thx

[sturdy swan]

#bids

[fluid oxide]

You apply for auctions to advertise your bot / server / product on the front pages of tags.

https://scs.twilightgamez.net/6gGon.png

like these.

Star = advertising

[sturdy swan]

Um, got it, thx

[fluid oxide]

yerp

[livid quail]

Hi

[sturdy swan]

votes reset in 1 hour and 48 mins?

[last breach]

Why am I getting this?

[fluid oxide]

pretty sure in 2hrs 48mins

[slender falcon]

yup

[uncut turret]

Do Votes Reset ?

[slender falcon]

they reset at midnight for me afaik

so 1 hour 47 min now

[fluid oxide]

if we go off of like when certified bots cycle which I assume is the same time as resets, it does at 6:00pm for me which is 2hrs 48mins for me

[slender falcon]

we'll see wont we

[fluid oxide]

tru

😛

[undone jetty]

I changed my server name and I want to know how I can change it on top.gg

[slender falcon]

actually hold on

I can check this

one sec

[uncut timber]

My bot is %30 i wait 7 days? To aporroved

[last breach]

? ^

[slender falcon]

@fluid oxide it resets at midnight for me https://img.pyrocdn.com/9cbdP-lJ

[fluid oxide]

interesting.

[slender falcon]

indeed

[undone jetty]

?

[slender falcon]

it can take over 1 week, just be patient

[slender falcon]

try Editting the server page but dont change anything and click submit

[uncut timber]

Thx

[slender falcon]

it should cause a refresh of data

[undone jetty]

ok

[last breach]

Thanks alot...

[undone jetty]

i didnt work still

[slender falcon]

The webhook setting isnt for discord channels

You have to make your own webhook to receive the votes

[last breach]

I did

Wdym

[slender falcon]

Discord webhooks wont work

you have to make your own process like using the top.gg Node-SDK

[last breach]

Oh

[slender falcon]

It should update after a while, if it hasn't changed after 24-48 hours give us a shout

[undone jetty]

ok thx

[slender falcon]

np

@last breach You can learn where to start using this: https://www.npmjs.com/package/@top-gg/sdk if you use JS ofc

[last breach]

I use python but Ill figure it out thanks!

[slender falcon]

👍

[dry hawk]

Hello, can i ask how to code taht bot will send to top.gg on how many servers is he in?

[slender falcon]

You need to send a post request to the top.gg api

you can start by reading the docs for more information: https://top.gg/api/docs

As long as the bot description abides by the bot rules you'll be fine

[zinc ore]

There's no rule regarding where you put your docs, and we won't even check them (beyond making sure your links aren't pointed to some other bot list or something)

[slender falcon]

^^

there's better clarification :P

[zinc ore]

In other words we don't moderate external sites, only links you have in your bot description, to make sure it's not directly linking to something we don't allow.

[slender falcon]

[sturdy swan]

When do votes reset? :o

7pm?

east*

[odd ridge]

start of each month i think it was either GMT or UTC midnight

[sturdy swan]

1hr 8

tyyy!

How long does it take on average for a bot to be approved?

@slender falcon can you tell me how you added buttons in your status?

[slender falcon]

1 week and over

[slender falcon]

MultiRPC

[sturdy swan]

hi

[sturdy swan]

thx

[slender falcon]

np

[tepid sand]

when do votes reset?

[slender falcon]

Midnight UTC

so 55 minutes

[tawny brook]

why does it take a week for your bot to get accepted

[manic pendant]

It’s not just your bot that waiting for approval

[sick haven]

Where is my bots profile picture?

[zinc ore]

We test every single bot to make sure it does not break the rules, and there are about 2000 bots in queue.

[zinc ore]

After you changed it in the dev portal, go on your bot page and click "Refresh Data"

Make sure you're editing your bot avatar and not the Application image.

[sick haven]

changed it weeks ago, ill give it a shot though thanks!

[zinc ore]

It doesn't refresh automatically, that's why you need to do it manually.

[sick haven]

Awesome, that worked. Thanks a bunch

[zinc ore]

[sick haven]

Where can I make suggestions?

You guys should add the bots rating onto its panel 😉

[wild steeple]

Short question: I submitted my server on top.gg/servers. What's the difference between the "Submit" and "Only Update" button?

[tawny brook]

once i upload it can i still edit it?

[zinc ore]

Yes, absolutely!

[sick haven]

Also, is the server page supposed to have analytics?

[tawny brook]

okay whew

[lucid briar]

server pages do have analytics, go to edit => analytics

[sick haven]

Oh yea got it, thanks.

[midnight helm]

When will votes reset

And how do i update the invite link without having to go on the website

[marsh ruin]

Votes reset at the beginning of each month

[wild steeple]

Anyone can help me regarding my question above? 😊

[fluid oxide]

#development

[frail fulcrum]

okey

[hybrid lantern]

ik like 20 ppl prob already asked but are votes resetting rn

some have 1 some have 15k

[indigo lake]

did votes get reset

[raven mural]

^^

[indigo lake]

nvm just looked at the month

[hybrid lantern]

i thought they reset at 1am cet

[raven mural]

a staff mem said it was supposed to be “00:00 UTC”

[hybrid lantern]

that was 12 mins ago

[raven mural]

Ik

some got reset and some are still at 11k

[fluid oxide]

Regardless of the time, it's the last day of the month and the votes are being reset. If you see some with high vote counts, they may have a community that just votes a lot OR the cache hasn't updated for everyone yet.

[zinc ore]

Honestly my server still has 5 votes and has had the same 5 votes for months because nobody has voted since 😂

[fluid oxide]

[sudden dune]

the search button is not responding, i also tried pressing enter but nothing changed

[sturdy swan]

when do votes reset for this month

ignore that I just read the prev messages

[zinc ore]

The fact that I not only get a result when I hit the search button but also literally get results live as I type, tells me you might have disabled JavaScript in your browser or something? Because... that would break the site completely.

[fossil copper]

Can anyone help me?

[sudden dune]

well idk what i did but all i remember is i went to the website, typed sagiri and no response however everything was fixed when i refresh

[zinc ore]

Only if you ask a question, darling.

That looks like not a top.gg question. Ask in #development

[fossil copper]

okey

[rigid cypress]

hey guys, this might already been known but the website (the bot info pages) doesnt seem to properly scale on vertical rotated screens

[sturdy swan]

I've asked this question multiple times before but i'll rephrase it this time. Is there any knowabouts whenever the submit and only update button will be fixed on server pages because I believe i'm not the only one experiencing the problem

[odd ridge]

Alot of it depends on the bots' custom css

[rigid cypress]

hm i would have expected it to "just work" without anything else set but i see why this can be overturned to not cause other things to misbehave

[zinc ore]

Yeah it really does depend on the bot. Some people use CSS to set widths, or they use codeblocks and bad spacing, etc. But most bot pages look fine on mobile devices.

The site itself is fine, but when people have access to edit content, that's when it's possible to break things, but it's only for whatever specific bot you were looking at.

[rigid cypress]

i was just looking at my site (to check the approval status :D) and was wondering why the dark theme leaves a big white space at the bottom / those footer elements are not at the bottom of the page

while im just using some markdown

[zinc ore]

That looks strangely like you're trying to look at the desktop version of the site, because mobile view does not look like this normally

What sort of weird resolution are you on?

Like, I can reproduce this at 50% zoom on a 1080 * 1670 px resolution or some weird crap like that, but that took a fair amount of effort to find a bot with a very short description, no comment, and it took that 50% zoom out to see...

Not quite a common issue people usually face.

[livid quail]

--random-upload 5

[fathom scarab]

Is there any way to put a bot on hold in the queue? Still waiting on bot verification and it gonna take 2 weeks... So the bot can't join any servers in the meantime 😕

[grand ravine]

That also happened to me once, but the white margin was on the right side

The issue persisted across bot pages btw, and wasn't using desktop mode

[rigid cypress]

that is the desktop website on a 1440x2560 (just a 90* rotated screen)

[zinc ore]

Right so it's not "the mobile website". It's the desktop website. Sounds like you're digging your own hole and then talking about how the hole is too deep.

I'm not saying it's not fixable. I'm just saying that's such an Edge case, your avatar is suddenly extremely relevant and funny 😂

[obtuse forum]

is there any way to see how many votes your bot got before they reset

[rigid cypress]

that would depend on what counts as edge case. this is a rather default setup for reading documents as it is far more efficient this way. surely most people who do not use their pc to work most of the time are using the default orientation but seeing this break while it has been fixed already (on the mobile version)?) is a bit strange

[cedar oar]

Whenever I go to edit my server page, it gives me this 👀

It's been doing this for a few weeks. I'm logged in too

[tacit zodiac]

Try logout and back in to see if this resolves your issue

[cedar oar]

That works! Thank you for the help!

[sturdy swan]

someone speaks Spanish here?

bot reviewers ?

[molten cypress]

Hello, is this the youtube bot discord?

[rigid cypress]

no this is a discord bot list discord

[vital herald]

My bot decline But i want dispute my decline please reply @somber parcel

[zinc oracle]

dm her

[quaint lance]

im trying to use the top.gg api and when i try to use dbl.webhook.on it just says TypeError: Cannot read property 'on' of undefined

[real laurel]

#topgg-api

[zinc oracle]

#topgg-api

[quaint lance]

k thanks

[mint solar]

How do i display my bot server count? My bot is in 25 servers but on the site it shows N/A, can anyone help?

[zinc oracle]

you need to post via the api #topgg-api

[mint solar]

i need to post my issue in api?

[fluid oxide]

use have to use the api and post your server count to it.

[cold berry]

You need to send a POST request to the API with your guilds amount

[pearl needle]

My bot got declined for not having a help command

Eventhough it does

[zinc oracle]

dm the reviewer that denied the bot.

[pearl needle]

I did

He hasnt replied

Its been 3 hours

[gloomy shell]

be patient

they will reply when they can.

[ancient monolith]

If I advertise, would it cost $ 15 or take it from me?

[real laurel]

credits first iirc

[ancient monolith]

Can you explain a little more?

[real laurel]

credits -> $

like

if your advertising bill is $15

[ancient monolith]

So I don't have money right now?

[real laurel]

you have $15.26 worth of credit

[ancient monolith]

Okay I'll advertise on the Turkish tag goes from 15.26.

[real laurel]

👍

[quaint lance]

how can i get the avatar url of the person who voted for my bot?

[real laurel]

... #topgg-api

[quaint lance]

sorry i have no idea which one anymore

[real laurel]

This isn't for general conversation or development support. Please keep this channel on topic!

[winged kite]

No claim button ?

[real laurel]

claim for what?

you don't get to withdraw credit

[winged kite]

Redeem I mean*

I mean I haven't reddened this month's vote credit

[long ferry]

You redeemed it tho

3/1

[real laurel]

^

it's still jan

not feb

server timezone is different than your timezone

[orchid topaz]

Hmmm

[real laurel]

?

[orchid topaz]

Hello

[orchid topaz]

Did you create a bot

[real laurel]

yes?

but this isn't the place for that

this is #support

[ancient monolith]

?

[real laurel]

No cents

Only full dollars

So $15.00, not $15.25

[ancient monolith]

15

[long ferry]

The amount you're trying to bid is below the minimum

The turkish tags minimum bid is 22

[ancient monolith]

😦 Oww thanks I did not know that.

[ripe berry]

Hi

My bot wasn't offline
It was in invisible status

[long ferry]

Resubmit it with having the online status then

[violet eagle]

Lol who puts their bot in invisible status

[exotic mauve]

Hehe

I do when it's being worked on to hide the amounts of screw ups

[fluid oxide]

that's where u make another bot for development purposes b4 pushing it to the live version

[exotic mauve]

See

I believe in trial by fire

[wet fossil]

Can I host my bot with 2 different hosts. Bdjd and glitch

Lmfayo

It's a big brain plan

Extremely big brain plan actually

[gray bridge]

Yeah!
It’s Big Brain Time

[wet fossil]

Hec yes

Wait

But us ut ok

Is it*

[fluid oxide]

#general

[wet fossil]

Wot

I asked a question

[real laurel]

yeah but it's completely unrelated to top.gg

[tepid citrus]

please my bot vote link GUARDİAN#5304

[long ferry]

you can't vote for your bot when it is not approved

[tepid citrus]

??

[real laurel]

bot either
A) Doesn't exist
B) hasn't been approved by top.gg yet

[tepid citrus]

pls confirmstion

confirmation

[real laurel]

confirmation of what

[tepid citrus]

confirmation

pls

[sturdy swan]

Approval?

[real laurel]

we're not going to approve bots upon request

every bot follows the same review process

[sturdy swan]

just wait until we review it
We have a queue

[tepid citrus]

yeah

[real laurel]

nor can you skip in line

[tepid citrus]

apporral

[long ferry]

week or longer

is the current queue duration

[sturdy swan]

We said we have a queue

We can't skip the queue and review your bot right away

[tepid citrus]

ok

[sturdy swan]

Just wait, I'm waiting for it.

Eri#1000

?

[real laurel]

eri isn't available right now

if you need them, you can dm them

[sturdy swan]

who

YO

HOW do i get insta folllowers??

[real laurel]

not the place for that

[sturdy swan]

where

do i find the place

??

[real laurel]

google maybe?

[runic spire]

Hello Voting credit how can i use

[real laurel]

https://top.gg/advertise

[runic spire]

thank you

[real laurel]

👍

[wet fossil]

Owa

[plain cairn]

moo

[real laurel]

please don't post random stuff in support channel

[gloomy vortex]

i want to add dsl bot in my server how can i ?

[long ferry]

https://top.gg/servers/invite and https://top.gg/servers/me afterwards

[gloomy vortex]

so fast

i am literally shocked

[crisp meadow]

how i reset votes

[real laurel]

votes reset every month

[crisp meadow]

it should of today then

[real laurel]

server time is different than your time

[crisp meadow]

alright thanks

[sturdy swan]

how i can add my server

in the site

[real laurel]

^

[knotty tiger]

Hello, does anyone know if there is a minimum age to verify your bot in discord? I mean, do you have to be of legal age?

[real laurel]

tbh that's a question for discord staff

contact them at dis.gd/contact

[green perch]

Well you need to be 13 to have Discord

[knotty tiger]

And to verify a bot too?

[long ferry]

Yes

[real laurel]

to use the platform you have to be 13

therefore by extension

anything you do on discord

you have to be 13+

[knotty tiger]

Ah ok

Thanks

[valid widget]

its ok ?
reset my bot votes?

?

[green perch]

Its doing that every month i think

[real laurel]

every month votes reset

just be patient

not hard

[valid widget]

Ok :)

Thnx :)

[wise bobcat]

1 dolar

[wise bobcat]

not really just waiting and it felt good to get my first message. But it should take a month right?

[static vale]

I guess I was lucky, mine took 1 week

[wise bobcat]

mine prolly finna get denyed

since i didint know what to put so i just typed random stuff

[long ferry]

Yup most likely getting declined then

Which i highly suggest

[white delta]

can i get help please on the auction pay option it says Balance is $45

is that my balance

[long ferry]

#auctions-general

[sturdy swan]

why cant i edit my posted server ad

😦

it says some error codes

[slender falcon]

I'm gonna guess you have the same issue of Gateway Timed Out

[sturdy swan]

yesss

[slender falcon]

If so the admins are aware of the issue and there is no ETA on a fix yet

[sturdy swan]

oh

thx for the help

[slender falcon]

no problem

[winged mesa]

Hey, I'm having trouble with the roles for voting. Users are voting and not everyone is getting roles. According to the settings everything is fine, what should I do?

[slender falcon]

Try unsetting the role and re-setting the role

if that doesnt work try kicking and re-inviting the bot, if that doesn't work shoot another report here and it should get passed up the chain (or you can make an issue on the github https://github.com/top-gg/issues)

[winged mesa]

I guess re-invite helped, thanks a lot

[slender falcon]

No problem

[fair sonnet]

heyyyy, im sorry if this has been asked bfore but how do it fix it

[wispy cloud]

I changed the name of my bot, when will it be applied to search DB?

[slender falcon]

wdym fix

[wispy cloud]

I did but

[fair sonnet]

sorry wrong ctrl v haha

[wispy cloud]

I think search system is not applying to it

[hybrid lantern]

Botting votes isn’t allowed right

[wispy cloud]

The name of my bot was changed

[slender falcon]

@fair sonnet you need to make sure DSL's role is above the roles you want it to give

also make sure DSL has MANAGE ROLES perms

[fair sonnet]

ok thank you

for those who voted before i implemented that, should i mannually do it for them for now or remind them to vote again in 12 hours?

[slender falcon]

remind them to vote

[fair sonnet]

ok~

[sturdy swan]

Someone can help?._.

[slender falcon]

Whats up

[fair sonnet]

another question~ Sorry to be a pain, but what does Voting credit do

[slender falcon]

its used for auctions

[sturdy swan]

İts says 403 error when i click inv my bot

[fair sonnet]

is there a faq for this?

[slender falcon]

you can't use any of the buttons on your bot page until it's been reviewed

[sturdy swan]

İts will fix after accept?

[slender falcon]

https://top.gg/advertise

[slender falcon]

yea

[sturdy swan]

Ok

Ty

[slender falcon]

np

[terse trench]

is it possible to get the server count from tog.gg and post it on website?

[slender falcon]

What do you mean?

[muted sable]

Why not get the server count of the bot itself?

[slender falcon]

You can fetch bot's current data from the api: https://top.gg/api/docs

you can also post it to the api

[fair sonnet]

Thank youuuu

[slender falcon]

No problem

[terse trench]

i can post bot's stats to top.gg what i i need is posting same stat on bot's official website

[slender falcon]

That's something un-related to top.gg, if you wanna learn where to start though you can ask in #development

[terse trench]

like an example this widget : https://docs.discordbotlist.com/displaying-statistics-on-your-website

[muted sable]

Here?

import dbl
import discord
from discord.ext import commands


class TopGG(commands.Cog):
    """Handles interactions with the top.gg API"""

    def __init__(self, bot):
        self.bot = bot
        self.token = 'dbl_token' # set this to your DBL token
        self.dblpy = dbl.DBLClient(self.bot, self.token, autopost=True) # Autopost will post your guild count every 30 minutes

    async def on_guild_post():
        print("Server count posted successfully")

def setup(bot):
    bot.add_cog(TopGG(bot))

[slender falcon]

wrong thing

@terse trench That's something un-related to top.gg, if you wanna learn where to start though you can ask in #development someone should be able to guide you

Oh wait

You wanna use a widget?

[terse trench]

i thought top.gg had an api for that

[slender falcon]

it has widgets

https://top.gg/api/docs#widgets

[terse trench]

wait really? am i blind ? im not seeing these any where

[sturdy swan]

why is my queue stuck at 90%?

[slender falcon]

@terse trench

[terse trench]

OMFG thank u , u are a GOD

[slender falcon]

its not, bot reviews can take up to a week or more, just be patient

[slender falcon]

no problem

[fair sonnet]

another question about directory, i cant find my own server in the tag...? do i have to wait?

[slender falcon]

You can only add available tags rn

All tags are available here https://top.gg/servers/tags

[fair sonnet]

ok~ so when i search for "dreamcatcher" the non existance tag, why does it show up with other servers and not mine included?

[slender falcon]

Search can tag up to an hour to cache data, so give it a while

[sturdy swan]

how to use the voting credit?

[steel bolt]

hello

how to get event of killersource online game?

[slender falcon]

https://top.gg/advertise

[sturdy swan]

Hey i've earned some money on top.gg it's called voting credit how does it works ?

[hard lava]

#general message

[sturdy swan]

How many months does the approval process take?

[slender falcon]

it can take up to a week or more

[vagrant arrow]

Does anyone here have the Galactic Bot discord invite?

I am in desperate need

[slender falcon]

https://img.pyrocdn.com/bQznppog

[slender falcon]

this is unrelated to top.gg, this channel is for top.gg support only

[sturdy swan]

ok

[terse trench]

in addition you can see how close you are about to get approved/denied in your submission page.

[sturdy swan]

Writing 0%

[terse trench]

when this is 100% you will probably get an answer within same day or next day

[sturdy swan]

I understood thank you

[vagrant arrow]

Somewhat, there is no link to the discord on the top.gg page; also when trying to add the bot you get this popup

I am unable to scroll or invite the bot due to it going off the page.

My solution was to find the discord; so in some regard it relates to top.gg

[slender falcon]

no its not

that's a discord issue

[vagrant arrow]

So there is literally no way you can help me.

[slender falcon]

Not really

unless you change the permissions scope of the bot to 0

[vagrant arrow]

Well, sorry if I wasted any of your time

How do I do that

[slender falcon]

check for permissions= in the url

and change the number to 0

Fair warning though

if your permissions on the server aren't setup correctly

the bot might not work at intended

[vagrant arrow]

I can give the bot admin it is not a problem

It helped, thank you very much :)

[slender falcon]

no problem