#support
1 messages Β· Page 294 of 1
sruh
We only moderate NSFW images not text
upto evie
Yes, of course it's allowed.
o
Before asking if a command is allowed, the best thing to do is to go through #rules-and-info and specifically, if you can find a rule in there you think it might break, ask if the command breaks that one particular rule.
Where do I publish my bot
html css
Sa
ok, thank you
Ty
More how much time may take 
Read pins man
Hi
One question, why some people have been sent a message by the Luca bot and I have not received any message from it?
My TOo
I want to track votes with my bot for server that i have in top.gg listing website, but how do i get a DBL token for a server
You should've received the first one saying your bot is waiting approval. The second one may happen in a week or longer.
i am already there but i can see only bots and can get the dbl api token one of one of my bot
a person in a free discord nitro
scammed me
he first made me invite five people to his server
Not something for top.gg, there's no such thing as free nitro
I have not received anything
Go to me My Bots section
and when i asked for the nitro
Then you have DMs disabled
he banned me
No
@long ferry no servers here
then it's waiting for approval, luca bot will dm you shortly
Top.gg/servers doesn't have a api
@somber parcel
how will i track votes for a server?
please respind
Using a Webhook
i wanted to do something similar but turns out all the stats apis I could find were locked behind a paywall and the free ones returned invalid json
so
sad
https://dis.gd/contact
This has nothing to do with topgg
docs for that?
You will need to make a manual webhook for that, help in #topgg-api and pins of that channel if you need the json schema of the requests
This is top.gg not discord support
said the random user, firmly believing his virtue signalling will be appreciated among the masses
my bad lmao
is it possible to reset the ratings for my bot? many of the issues in the ratings have been fixed and some ratings are just complete bullshit
Br
Its not possible, but for any rating that you believe are unrelated/unfair you can flag the rating and it will be reviewed by a moderator
Do abide by top.gg's Terms of Service.
You can find our full Terms of Service at https://top.gg/terms.
Do not include any spam, offensive, or unrelated content in your reviews.
Nobody likes review...
@long ferry js const webhook = new Topgg.Webhook('topggauth123')
what is the string theree?
Again, you have to make your own webhook (using express for example) for top.gg/servers, as no library supports it
also #topgg-api
yes i have got it from the webhook documentation
how can I contact discord concerning verification?
Guy's im waiting 1 week and I didn't get any answer
About?
I get some error about my bot being inorganically grown
Not u tho, but u need to wait more time to be verified
Why email them? Like, all you need it to wait
because I don't think there was anything "inorganic" about my growth
My bot for some reason is accepted for ~2 weeks now and I still don't seem to find it on the search list
Inorganic means you reached too many servers in too little time
ill wait a week
Oh, nvm, I just verified the verification faq
Inorganic actually means the bot was invited to many servers owned by a single person
If you are in discord dev server, here's the message link
#697236247739105340 message
As they state there, you need to solve that yourself before being able to apply again
Not really, it means that the bot was invited into servers that have the same people in it
Or most of the people are the same
Worded differently but still the same issue
So how do I solve it?
Yesh
Well, find out which servers are causing that and politely quit it
Ig
And then apply again
My bot for some reason is accepted for ~2 weeks now and I still don't seem to find it on the search list
i need to change my server webhook and auth
I like to join the servers my bot is in
but on pressing submit
On your bot page you have % to veryfi your bot
it shows error 504
this is killing my brain π¦
I genuinely don't know which servers are causing the problems
Maybe it's just caching.
Also, how are you searching for it?
By name?
I join some of the servers that my bot is in, should I leave them?
same problmae
You alone wouldn't cause this
Well, I guess
But you could try
umm you know vote tracker bot
No
Yes
But havent used it
so for that i need to apply its webhook and auth
see this is coming evenn on submitting and on only updating option
pls help
Ctrl R
All you can do is wait
Ctrl R will do nothing if their gateway is not working
humble request
I'm not top.gg staff, but they'll probably fix it when they can
@grand ravine i know how to fix
@grand ravine as i am Web DEVELOPER
Yeah, fix it then
No one woudl take you ;Dd
Nope
Shhh, let him fix it
Yeah fix it
He's the web master
probably someone else is also waiting
Better than Linus himself
Who is linus? That dudes is a WEB DEVELOPER
I'm creating a bot and I want to use top.gg's voting api but I'm not interested in listing it as a public bot on the site as it's server specific mainly used for giveaways. Is there any possible way to go about doing this?
Upload the server, not bot
My bot for some reason is accepted for ~2 weeks now and I still don't seem to find it on the search list
I uploaded my animanga server, but it shows server with lower memcount but not mine which is higher than them
If someone could guide me , I would appreciate
I am pretty sure the upload is complete, but couldn't find my server when I used top.gg from another login
is @small lantern in your server
Yesπ
The member count is wrong? Try kicking and readding @small lantern
R u sure
I mean, mine has 1k. And I could see server with 100 mem on top.gg memeber vise search. My server isn't there so I wanted to know if I have to do anything
Ye
I have no idea who tf it is
@humble eagle is the website fixed?
I want to track users that vote for my server with my bot, do I need an API key in order to do that?
@grand ravine is th website fixed yet?
im trying to reward users for voting for my server
@high onyx stop mass pinging staff
sorry
If someone could look into my issue, I would appreciate
just be patient
Too late
It can take 1 hour or 1 day, only the webdmins know how long it'll take
Hello. Can I report my problem to you
ty i pray to god it fixes in an minute
praying
I'm not staff, but sure, if I can help
Should I dm or here
Depends, what is it about?
So the thing is
happened to me also once
I uploaded my server
my server had 500 members
Ah, is that about the count
it showed 347
Kick the bot and reinvite it
Yes and also, I couldn't find my server anywhere when I searched through another login
It'll not affect your server in any way
Maybe it's just caching
Server search was a bit bugged some time ago
U sure?
And the server needs to be indexed by the site
Yeah, you're not the first one to complain about it
Add it to the list basically
If you just added ur server u need to wait for verification, then wait for indexing
Can I dm u. Sorry to disturb
You can but the answer will be the same
One last question
I registered my server to top gg yesterday.. should I wait for few days
I c
That's why it's not public yet
You're welcome
Servers dont need to be approved
They take a few hours to show up in search results
My bot got accepted π₯³
Congratz
Oh, it used to before
After just 5 days π
Why would a server be locked
breaking rules
Nsfw server, nsfw emote, racist emotes, etc
#rules-and-info server list rules
*9
Oh xD
can you give me the server ID?
443008538269450250
(nvm - if the server was locked a few months ago, it would actually not even say "No lock reason set.")
I have no idea when it was locked, could be a few days ago, could be a few years ago idk
actually nvm, it was locked several months ago https://img.marcorennmaus.de/xNX2T8aq
I'll talk to the Community Manager who handled most DSL reports back then
Okay thanks
I have a website and i wanna know if i can implement it to the top.gg website interface?
ye
where u can input html and markdown
my website looks bad there even if i put everything in one with <style></style> but when i just open index.html it works fine but in there not
you could ip log users if they iframed your site
no i mean i wanna do it
that its listed when u click view bot
i have this folder structure:
index.js
css
|. main.css
i use that website on top.gg
i tried: combining everything from main.css into the index.js via: <style> #CONTENT </style>
but it didnt work (if i open index.js in browser it did)
You don't put anything but styles inside style tag
An iframe would be in a separate tag
i only added styles in there
Also, I think styles won't affect a site inside an iframe
We were unable to figure out why it was locked initially so I'll unlock it
Hi, I keep getting a Error 504 whenever I try to edit the detailed description for my server
https://i.imgur.com/MX6IELJ.png
Is this normal or
Whens bot certification coming back?
ok ty
You can have NSFW features on your BOT however you are not allowed to advertise those features on your bots page
Any mention of NSFW will result in your bot being declined.
Ok
happening to me also mate
not normal
ig they are fixing
ah okie ty
This is top.gg support channel, if you don't need help you can use #general-int for chatting
this is very weird, I was the owner of 2 bots, one of them I created all me the other one was owned by me and my friend and now when I logged into Top GG it says there are 0 bots owned by me
the latest one is me editing it on the 18th of January
Hi
It's not approved.
my bot got declined once because one of the mods got the prefix wrong
then I applied again
None of your bots was ever approved, so, they don't show to unlogged users
Are you sure you're logged in?
Ironically that doesn't even prove you're logged in
how do you get a link like this? https://top.gg/bot/astrobot like not just my bot id?
Not currently possible.
It used to be part of the certification program which is currently no longer operational
ah, I got logged out, idk why I never logged out but it doesn't matter. Thanks anyway and sorry for wasting time
you can get logged out after a period of inactivity
like, a couple days or so? Something like that
oh ok, I haven't opened Top gg for about 24 hours so it makes sense
Hello, I am an old developer and when I was developing my bot, top.gg accepted discord webhooks in general now I don't know how to put or create these webhooks can someone help me?
exactly 24 hours of inactivity
we never accepted discord webhooks
They're incompatible, you need to create your own webserver for webhooks
too? a few months ago, when I was programmed, I put my discord server's webhook and accepted or was it an error?
why does it say this when i try to invite my bot?
looks like the url was filled in incorrectly https://i.imgur.com/6c82SFZ.png
extra space at the beginning of the url.
Hey guys, just a quick question, what is the normal/averge amount of servers a small bot joins per day?
Just want to get a number to work up to
there is no average tbh, it ranges from 0 to whatever you would consider a non small bot.
Ok
okay thank you
who are the bots testers ?
bot reviewers
taken referring to what? being declined?
you get a dm from @wild stone with the decline reason
and #mod-logs will also tell you why your bot was declined by searching for the id
ok thx
Hello, is there a chance to edit needed perms of my bot on page?
Ahh, good to know, thanks π
Of course, you can edit the invite link in your bot's edit page.
But it also asked for perms number. And i cant edit that.
You can, just calculate a new invite by looking up the bot invite

It is still a known issue, the team is still aware
If you mean the badge, that is discontinued
Ask in the support server
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
ok
His greenhouse to what?
i dont understand, can you rephrase the question?
I would like to know his greenhouse to what I did not understand very much the place of vote
@zinc oracle
Yesss π¦
i still dont understand, what is your native language, we might have a staff member who can speak that language and help you better.
You see the category Votes where I have shown you in the screen I would like to know the usefulness of this category
I hope I succeeded.-.
I think autocorrect might have replaced his words
that is credits. Which you can use for promoting your bot on top.gg
https://top.gg/advertise
Spice up your Discord experience with our diverse range of Discord bots
Ah And I pass the 100 votes I have to receive normally right?
Hmmm ok but why I see nothing there's 0 normally as I exceeded 100 it must at least have something
Your bot doesn't have 100 votes yet, you will receive auction credits when you pass 100 votes
Hey so I submitted my bot and it says I get dmed if it's approved or denied but I keep my dms off since I get dmed by bots consistently do I have to worry about that here? Like how many other bots are here?
Ah okey In the me that showed me 100 votes but infact I'm at 96 π
If you don't have dms open, you will just not get any notifications about it
Are there bots besides like the @proper grove and the special bots here?
Hi
How do you add owners, tried adding to the team but that doesn't seem to update the page regardless of what permission they have. Also just updated my bot page without any change at all and it removed a previous owner who is also an admin in the team
Once you migrated your bot/server to a team, you cannot add owners anymore i think
I mean yeah I gathered but it probably shouldn't remove an old owner
your description doesn't seem to contain any css
through inspect element
i generally feel like the team made changes to the long description that apparently filters out css. We had multiple users saying their css suddenly stopped working
Oddly enough if that was the case my page would likely be very busted as it's built in css primarily.
Though its fine
How do I do a test vote on my bot ?
Can someone please get me a valid invite to the plasma bot support server? The invite on the website is invalid
press the test vote button
I'm not seeing that..
If the invite is invalid, we cannot help you
Someone in here has to be in that server though, I really need some help with somethin
Their server is most likely deleted, try looking through their website etc
Okay thanks
If their dsl invite is dead aswell, then their server is probably deleted or abandoned
@rustic carbon the server invite from the bot page is valid
Yo i need someones help on how to use the r6 tracker bot in my clan
ask in their support server
go to their support server
Yes I have the bot invited I just needed the support server invite, its all good now I figured out what I needed. Thanks again Hope
Wheres that?
this isnt the support server for vote tracker.
K
So for some reason on_dbl_vote isn't working is there any examples for it?
I'm using dblpy.. do I still need a webserver setup?
please re-read the docs
So my webhook url is my external ip.. but do I need to make my own webserver? I'm a bit confused and the docs don't explain much
yep, you need to make your own webserver.
I'm confused why the event would be needed if it doesn't simply that.
because you need to add it yourself to top.gg
to your webhooks section
the constructor has webhook parameters, as you can simply host it through that iirc
What does it mean by the path to webserver?
for example
http://ip:port/path
so like
https://youtube.com/subscriptions
the path is subscriptions.
Ok but the parameters in the DBLClient doesn't automatically make the webserver?
I guess I'm missing something because I don't get it.. I'm updating server count but the vote is not working
The voting ad keeps replaying
are you playing on safari? pretty sure safari still doesnt work.
Im using chrome
I'm in #topgg-api now
The ad?
Yeah
Okay
hello, i've question, What is vote credit ?
Vote credit can be used in auctions
To bid for spots
To premote your server or bot
Ok, thx ^^
Clear cache
Go to history and clear
Wh
Just press ctrl+f5
Im on an ipad
U sure it's chrome?
heya, getting a 500 error when i go to my profile & a 403 forbidden when i try to edit servers i own
this is for the topgg servers section, my profile on bots still works
so does bot editing
the issue also persists after logging out & logging back in
-cacheclear
@vital garden
What are the conditions for introducing bots on the site
Thx
Thx
Hi, I applied for auctions 8 days ago but still no response, does it take so long? Will I get an email in both cases - accepted/declined? What are the reasons I could have been declined?
I seee, was expecting it to be similar to the verification process I experienced (was like 4 days)
Thank you for the quick reply π
question, pls
answer, maybe
sure, whats the size of the earth.
-_-
comment, perhaps
i wanted to ask1 1
what happened to @chrome quest
no idea. what's that?
better anti spam
i dont wanna bother them, tho
then you wont know the answer
And it shall forever remain a mystery to everyone.
They aren't.
the dev is @formal girder
he might have deleted his discord
would explain why the bot was deleted as well
then there's your reason
Right. So, conclusion: we have absolutely no idea.
Lol
or, he broken discord tos and got banned, wich i doubt that he wouldnt do
but his discord is gone
welp, mistery solved!
Indeed. 

@sturdy swan here's your answer https://cdn.hopefuls.de/iXtc
Hello, I noticed someone was banned for resubmitting their bot three times. When I originally posted mine, I realized that my HTML formatting was off and I immediately removed it and reposted, only realizing the second time that there was a queue and that the deletion wasn't necessary. Would I be banned for spamming the bot queue?
One message removed from a suspended account.
Banning only happens if you're denied for the same reason 3 times.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
that ban that username is talking about wasnt about being declined for the same reason
One message removed from a suspended account.
we only take action if someone (once their bot is approved) deletes their bot multiple times
as they are abusing our trending new system to get on the front page
One message removed from a suspended account.
Me too lol
okay thank you
Do u know exactly y,
Is it api abuse?
the bot wasnt banned, the owner of it
was
the account the bot was associated with
According to the stance of the developer, no apparent reason 
If you want to ask more questions about it, just ask them on their discord, look up their bot name on google
What bot?
was about a bot that was removed from top.gg for being deleted, scroll up if you want to read
Excuse me
Can i turn off my bot for 1 day??
There something i want to add and fix...
my still on 10%
It's about a week before we get to it, you'll be fine.
Btw, you don't need to remove the bot nor get re-approved for long desc changes
Yeah, I'm aware of that now. Thank you.
@jade pivot why my bot is declined
Weren't u given the reason?
Oh
@long ferry but my bot is playing music
reach out to @jade pivot then
he is not replying
just be patient
can he recheck my bot

π₯Ί
Hi all my bot still 10 % what i need to do
Okay
its been 1 week but my bot is not verified yet
how on earth can people review a server if they havn't even joined it??
shouldn't that at LEAST be a pre-requisite?
Hey, so basically someone submitted one of our internal site bots without any kind of permission and we would like if that would not be added to the list.
can you DM me the bot link?
Alright
Servers donβt get reviewed
Only bots
They can get reported then reviewed if it breaks rules
Send the link
Ohh
I need to ask- why is the option of reviewing a server before even joining it once a thing? That's pretty much only going to be exploited
again
if you want to suggest that be implemented
you can suggest it on our github
Let's hope that gets fixed soon before more people find out about it and abuse it.
if a review breaks our guidelines you can always flag it
Yup flagged it. Apologies for being on edge I just really hate voting systems like this. I'm all for free speech but some people always manage to find a way to exploit the system and it negatively affects our servers, which I care a lot about.
Ive seen someone else complain about the looped ad
What happens?
I have been trying to delte my server from top.gg but it says i am being rate limited
i waited a day and tried again but it was the same thing
Hello, excuse my English.
MWC can be mined with 4GB GPU?
What is the issue
what happens is there's a full screen ad and the ad finishes and then replays
did you clear cache like was suggested earlier?
Ack idk how
android chrome right?
Yeah
you can use markdown

Ok
I cant find the three dots-
I dont have it
are you sure you are using chrome?
do you see your url/search bar in chrome?
Yez
do you have three horizontal lines?
Yes
the three horizontal lines is your settings, should pull up a menu with a bunch of other settings.
Who is the odin#4444
@cyan palm
My bot is not accepted, the reason is not active, I deactivate it in the evenings because I haven't bought vds yet I was thinking of buying it in the future now I need my pulse
Re apply and u will have about a week
To get the vps
Ok
So get it ASAP so u donβt get declined
hi
It's showing now. Don't mind that word.
#commands message
I activated my bot again. Can you add it to the server?
kuuhaku is the website fixed yet??
Hey I saw some one scaming and telling free Nitro
@tranquil yacht
Wydm
Usually they will use an image to prove people are dumb-
My bot is %90 near to verification
just asking when my bot gets approved by top.gg does my bot get a white check near it?
π
no it will not, that checkmark is for discord verification
-verifybot (which is this)
Hi! It seems like you are looking for information on how to get your bot verified.
Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.
If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.
We cannot provide support on how to get your bot verified.
http://i.fionn.live/34668e.png 787367877484740628 this guy wanted to buy my account uhh i presume thats a ban
ty
all good
wym
2 days for what... approval?
try clearing your browser's cache
done mate
what page are you trying to access
every time i try to edit something like tags or webhook and click to submit or update only
it happens
after sometimes
my servers edit page
only sometimes or every time?
like for past 2 days
would you mind dm'ing me ur server id
hi a i have problem with voting, dont working!
i tried fiefox chrome and brave what you want now explorer?
Try that
try voting for a different bot
umm my problem is not voting
What is your browser?
my problem is edit page's submit button not working
like when i edit
and press submit
what is the id
wait
ok
Yes
umm ok
did it work?
it should
no
it loads for a while
u need to press submit
then it shows error 504
yeh that also
i tried that for saving a webhook
that also does the same
thats what i do everytime
do it
U need to write a longer description
i dont think so
see what happens
i go to my edits page
i edit a webhook of a bot and enter the auth also
after that I press SUBMIT
it shows a loading sign for a while and then it shows error 504
hmmm
what are you trying to do with the webhook
what are you trying to do with the webhook
not with just webhook if i try to edit my servers tags and then press only update it shows the same
Yes but if u edit something and 1 thing is invalid it will do a 404-405 page
I would recommend not adding webhooks unless itβs realy needed
And tags and stuff shouldnβt bring you to an 404 page
What region are you from as top.gg may be down there
there the same
and idk why it says the server host fault it is
Changes depending on browser
What region do you live in
if you see the image above
ok
Well taht means
That top.gg hosting software may be down in India for a while
Let me test to see if I can connect
On an India server
Thatβs why Iβm gonna test
can a VPN work?
Yes
Iβm testing my VPN in India to test
itβs just the edit/vote/etc pages has something going on in the backend
May be
504 is a server side error and wonβt be fixed with a vpn
So his webhook may be messing with his back end
4xx is youβve done something wrong
5xx is the serverβs done something wrong
Jaut verification
To check for stuff like nuke commands
no, if it fails for them itβs likely to fail for others
Make sure itβs a legit bot
moderators
okay thx you !!
np
So this needs to be notified by developers
yesterday i did also
and waiting for 2 days ig
Ok well I would try get a developer then
Or server admin
Yes
Yes
403 is a client error
Yes, but u cant list it
Youβve fucked up
okk
Lmao
Yes u can
U cant
@jaunty basin dude any way to solve this?
That arnt aloud
U can use Matthews bot
@hard lava bots are aloud nsfw but servers arnt
considering itβs a server side error
no
lmao
umm ok
If ur bot or server has nsfw its allowed
but it cant be listed on the page
I donβt know.
Itβs down for me on crime but everywhere else for me itβs ok
For me it is
Try useing another browser
already did that
hmmm
umm ok lemme try a vpn also once if i tried so many things why not a vpn
Vpn most likely wonβt work
If itβs server side
I donβt know if a vpn can fix server side errors
umm ok
might just be me tho
It may do but very unlikely
@plush glade umm how much time more do you think the developers would take to fix this?
There very fats
But issues on server sides can take up to a week
They are very busy thatβs why
Most issues are sorted within a week
umm ahh i needed the update before febuary
ok waiting ig my only ootion
ty for helping tho π @plush glade
hi
How do I change the background color of the top of the bot page? (the part with the symbol
)
Using CSS & HTML
uhh
Add the bot
Do you need the "Guide"
Done add bot, waiting said Your bot is waiting for approval!?
Hey, any reason why the bot icon is showing as if the image is broken?
Click refresh data on your bot page
Changing your bot's avatar would cause that
Ah okay that would make sense. Not sure how I haven't noticed that sooner
Uh is it simple to use html?
yes it is
Ok thanks much appreciated :)
and easy to use
not very hard
time to eat
just watch some tutorials or something
You can also use Markdown for images

Markdown?
Oh
 in your description
Thanks so much guys
just google a bit of markdown
its easy to use
you already use it in discord
lol
We know
Why?
I donβt know
for my page
nitro is costly but we can use gifs in other way so i wanna know how to do that
i am not creating a bot page
Ok so i was going to make a bullet point and this happened.
"for my page"
Why is β*β not turned into a bullet point??
I don't understand what you are trying to do
avatar or emoji
yes
thats not an answer
to access them it is asking nitro
if you want to use them for yourself as an avatar
then yes
if you want to use it for your bot
you can't
^
Uh link
what
Why this not turned into bullet point and is blue?
because markdown
np ig
lol
Can i use color like ```diff
- example
Nvm lol i figured out and bruh my system shutdown refresh :/ now i have to redo it
Because it's a preview
it will actually be a bullet point when you preview the changes iirc
Wrong channel to ask; this is channel for support with top.gg
oh where do i ask then?
how long should this take ?
see pins
What is the prefix for @small lantern
Can anyone recommend me a bot that can play music, make custom commands and reaction roles?
@fossil gorge none
Hey sorry, I was answering someone. Seems they deleted it.
Ok, π
Oh so I do I set it so that when someone votes a server they get a specific role
Booster rewards?
Set it up on your server's edit page on top.gg - you need to have a role that's lower than the DSL Bot's role, and also give DSL the "Manage Roles" permissions, and you'll be able to select a role to give voters.
K ty
itadakimaas
In your profile page:
#support message this should give ya a hand
making
Hi, it looks like my bot's not in the server anymore. I can't find anything for it in #mod-logs. ID 655155797260501039
When it Will be Done ?
please DM a moderator that's online or active with the screenshot and ID of the user
Bots were removed from this server and are no longer added.
See: #site-status message
who is mod






