#support

1 messages · Page 276 of 1

rare willow
#

yessir

wicked sparrow
#

There is a redirect issue atm

thorny ruin
#

Ok

wicked sparrow
#

Once you submit the review it redirects to a bot page

modest panther
#

Can anyone tell me how to add noumenon bot ??

tranquil yacht
#

-wrongserver @modest panther

wild stoneBOT
#

@modest panther

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

thorny ruin
#

But where I get it

wicked sparrow
#

change the /bot to /servers

wicked sparrow
rare willow
wicked sparrow
rare willow
modest panther
rare willow
thorny ruin
#

what is GitHub URL

wicked sparrow
#

It redirected you to a https://top.gg/bot/serverID you need to change it to https://top.gg/servers/serrverID

wicked sparrow
rare willow
wicked sparrow
#

loaded fine for me

rare willow
#

lol the reply which i posted is there!?

wicked sparrow
#

Oh, no its not.

thorny ruin
wicked sparrow
#

You only have to fill out the sections which have the red *

wicked sparrow
rare willow
#

why? it exists

thorny ruin
#

how to get bot developer role here

wicked sparrow
wicked sparrow
wicked sparrow
languid mesa
#

I already invited the bot in my server but the website still not showing my server in my profile

wicked sparrow
#

and attempt to publish the bot.

#

As long as you have the correct permissions on your server (or own it) the server should appear

languid mesa
#

I am the owner tho

wicked sparrow
deft field
#

hey alex i just added my bot in queue for testing , am i allowed to change its name and dp of it??

wicked sparrow
deft field
#

thx mate

wicked sparrow
#

No worries 🙂

languid mesa
#

It still not showing

wicked sparrow
#

It appears that you don't have the DSL bot added to your server

languid mesa
#

I invited it

wicked sparrow
#

Try kick and invite it again

languid mesa
#

I tried

tacit zodiac
#

Bot is restarting rn as we're rolling out fixes

quaint bay
#

Who do I go to for a user violating TOS?

tacit zodiac
#

Nvm, still being addressed

languid mesa
tacit zodiac
#

Just wait a bit

languid mesa
#

Ping me when is oki

lapis gull
#

Are developers investigating it?

tacit zodiac
#

Yeah

lapis gull
#

Alright

tacit zodiac
#

I am in vc with a dev rn looking into it

lapis gull
#

I really wonder what is the problem..

tacit zodiac
#

Same

lapis gull
tacit zodiac
#

Since this seems to be very unique to your server

#

Afraid that the stuff we discuss is private pat

lapis gull
#

Yeah.. I am so unlucky lol

maiden lagoon
#

hi

lapis gull
#

I am good at keeping secrets 😉

#

I just wanna listen 😢

#

I won't even watch the stream if you are streaming

languid mesa
#

What should I do

#

I already gave the perm

#

to the bot..

lapis gull
#

It sometimes happens to me too

#

I usually refresh the page and click "Only Update" button

sturdy swan
#

hello

#

can anyone explain to me like i am 5 how the whole verification thing works?

#

yes, exactly r/ELI5

zinc ore
sturdy swan
#

and it tells me it is 0% close to being verified

balmy python
#

LOL

sturdy swan
#

what does it mean?

#

what am i supposed to do?

balmy python
#

Update it

#

And

#

Recommend it

wicked sparrow
#

The verification on top.gg is where you have to wait for a reviewer to to review your bot. If it gets approved then it will be made public on out website.

sturdy swan
#

and the 0% thing means its position in the queue or?

wicked sparrow
#

Yes roughly

#

So you are at the bottom of our queue at the moment

sturdy swan
#

yes i uploaded it 5 min ago

balmy python
#

Yeah, I see.

sturdy swan
#

can the other people that use my bot vote it or does it have to be verified?

zinc ore
#

Ah. that's bot approval on top.gg not bot verification >.<

#

No, nothing can be done by someone else on your bot before it's been reviewed and approved.

#

No one else can see it or vote on it or invite it through top.gg

sturdy swan
#

yeah it makes sense

balmy python
#

Question

sturdy swan
#

thanks a lot guys

balmy python
#

How can you review it if you cant use it lmao

zinc ore
#

If we can't use it, we deny it.

balmy python
#

And

#

Who made MEE6?

zinc ore
#

"who made mee6" is not a top.gg support question, you can ask Google for that.

sturdy swan
#

it's allowed to post alpha bot ?

#

than our real bot ?

elfin glacier
#

Why does it say I'm dont have permission to look at the raid posting I dont no what to do

zinc ore
sturdy swan
#

Evit it is allowed ?

zinc ore
sturdy swan
#

temp alternative bc discord block my main bot

#

but okay

#

thanks for your reply

crimson pawn
#

is it so if you make a bot that you just make commands yourself in those notions?

zinc ore
#

That's not an "alpha bot" that's just "I got sus growth and don't wanna wait" bot.

#

Which would be considered to be a clone or duplicate of the other one.

sturdy swan
#

Okay

#

thanks for your reply.

crimson pawn
#

is it so if you make a bot that you just make commands yourself in those notions?

zinc ore
crimson pawn
#

I am come from NL

zinc ore
visual lotus
#

what does it take for a bot to reach "Trending New Bots"

#

and after it reached there and is no longer, is it possible to reach there again?

zinc ore
#

New bots that get a good number of votes will appear in Trending. And that only happens once.

sinful quiver
#

can get you lots of servers if you are there, i got like 400servers in 3days xD

lusty tundra
#

Is it possible to add our bot in this server

zinc ore
#

No, we no longer add bots on this Discord server.

lusty tundra
#

Ok 👌

sturdy swan
#

Lol

spark quarry
#

Hi, I added my bot called "Boomer Bot" on top.gg. How long does it exactly take for your bot to get approved?

long ferry
#

around a week

#

read pins for more

sturdy swan
#

Hi all, I have just added the DSL to my server so i can link it with top.gg but it's still saying unreachable? does it take a while? XD Cheers!

spark quarry
#

I read it thx for info

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😃

long ferry
#

Reach out to them in dms

spark quarry
#

@long ferry Does 0% mean its at the very bottom of the queue?

zinc ore
#

Yes.

spark quarry
#

Thx

slender ferry
#

is the $15.00 credit for total first time 100 votes or total monthly 100 votes?

vivid marlin
#

What is the command to do bump in the DSL Bot

zinc ore
#

There's no command to bump, users must vote on the website.

solid island
#

how long does it usually take to be reviewed for auctions?

latent nacelle
#

Am I able to check my bot page still after it's been declined, or does it just get completely deleted? When I go to top.gg, I don't see any bots attached to my account anymore.

zinc ore
zinc ore
solid island
#

okay thanks 👍

latent nacelle
#

Okay, thank you

#

I dmed the reviewer when it was declined (15 hours ago) because I was a bit puzzled by the reason given but I'm still waiting on a response.

zinc ore
#

That looked pretty clear to me, your bot's page was just spam characters and no actual content. We expect 300 characters of non-repeated description that's viewable to the end-user.

latent nacelle
#

The reason it was unclear to me is because the description of the bot contained all the commands of the bot

#

Unless I messed up the description somehow

#

If I did, I would've liked to know so I can fix it, before I resubmit it and it gets declined for the same reason

zinc ore
#

Start by doing a resubmit and then we can take a look

#

Just make sure you're using proper HTML or Markdown in the description, and look at your bot's page after saving to make sure it's all visible.

visual lotus
#

supposedly

#

like even with 100 votes, its no where near the top bots

zinc ore
#

Search. Tags. People actually paying for auctions instead of trying to advertise their bots in #general all the time.

visual lotus
#

i applied for it before the bot was approved a week ago

#

havnt got replied since

zinc ore
#

It takes a few weeks to get access to auctions. It's handled by one person.

gloomy shell
#

(two)

zinc ore
#

Oh! Good to know.

#

Also a week ago was holidays so even if there were 20 they'd probably have been enjoying some time off.

visual lotus
#

so basically what u are saying is advertise on general

#

xD

zinc ore
#

Basically what I'm saying is that you follow the rules of the game. Top.gg is pay2win 😛

#

Votes are reset every month.

visual lotus
#

yeah np pay, but i cant even pay

pale owl
#

F

zinc ore
visual lotus
#

yeah u said weeks bro that aint soundin great but yeah im waiting

zinc ore
#

It's not as if your life depended on your bot being on more servers.

visual lotus
#

and the most annoying part is that my bot got votes and appeared on trending for hours, but it reached 100 and no more invites were allowed and i was asleep

zinc ore
#

That is extremely unfortunate. I feel you.

visual lotus
visual lotus
#

its not another multipurpos

zinc ore
#

I agree that it's extremely cool, and subjectively speaking it would definitely be a top pick for myself 😄

visual lotus
#

damn dude im blushing

gloomy shell
#

-support sure2

wild stoneBOT
#

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

sturdy swan
#

@sturdy swan

zinc ore
#

It'll gain traction, but you just gotta make sure it does it the right way, y'know? Once you get access to bids and you can advertise it a bit, you'll be good to go thumbs_up

visual lotus
#

thank you for the support i will keep that in mind and you are right

zinc ore
sturdy swan
#

@zinc ore you from India?

zinc ore
#

That has nothing to do with top.gg, bruh.

sturdy swan
#

Oop sorry

#

But are you from there?

zinc ore
#

not the right channel

acoustic snow
#

Do you receive a message when you’re a bot verified

zinc ore
#

Yes, @wild stone will send you a DM when your bot is either approved or denied.

acoustic snow
#

Thank you

mint dust
#

My bot only got 3 invite lol

sturdy swan
#

Hi my server has been locked from top.gg and there is no reason can someone help me?

wicked sparrow
#

Please contacty the person that locked it

#

You should see their name near the reason

wicked sparrow
#

Okay if you cannot see a name I believe Xignotic is the main server locker

sturdy swan
#

its locked for like half a year xD

long ferry
#

i can also tell you why it was locked

wicked sparrow
#

Xignotic is a community manager, his nickname on here is currently: proud bodypillow owner

long ferry
#

see your brief description

sturdy swan
#

oh

#

can i edit it?

#

please

#

:(

long ferry
#

Reach out to xignotic

sturdy swan
#

@tacit zodiac daddy

zinc ore
#

Maybe if your logo wasn't a modified version of pornhub, since that's considered NSFW.

wicked sparrow
tacit zodiac
#

wtf

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Can you DM me your server ID

sturdy swan
#

okey

sturdy swan
#

but

#

my server is 100% sfw

wicked sparrow
#

Talk to Xig in DMS about it.

soft chasm
#

Is it difficult to get an aprovement for your bots?

zinc ore
soft chasm
zinc ore
#

If it's online and doesn't break any other rules, then you have nothing to fear.

soft chasm
zinc ore
#

That would be because approvals are not shown there, they're in #logs

sturdy swan
#

It isn't

soft chasm
#

thx xD

sturdy swan
#

Not Funny

soft chasm
#

what isnt funny?

mint dust
sturdy swan
#

yeye its unlocke now

#

problem solved

#

how do i invite top gg to my server

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cause i want it to give role to other users

fading mango
#

Today I uploaded my bot to top.gg but my bot appears offline but my bot is actually online

sturdy swan
#

Its fine

#

help me

#

Yes

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If you explain

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and i @sturdy swan ;-;

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it doesnt give role if someone vote

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😭

cinder scroll
steady widget
#

If not, hoping you can tell me the email address

long ferry
#

most likely asking in the wrong server

#

press "Support Server" instead

steady widget
#

rip thanks

sturdy swan
#

@wicked sparrow can u help me?

sturdy swan
alpine summit
#

Is this allowed. To only have administator checked in the bots invite?

sturdy swan
#

yes @alpine summit

alpine summit
#

aight thanks

mint dove
#

regarding the votes and the boost you get on the first 100 votes, is it USER votes or display votes?since weekneds double them

sturdy swan
#

my mod voted

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and

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didnt received the role

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that i set

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and i even dont know how he would get that role if i dont have topgg bot on server

mint dove
untold musk
#

It’s the votes displayed

sturdy swan
mint dove
#

ty chris

sturdy swan
#

i think?

mint dove
#

gotta love whitenames

untold musk
#

Umm what?

sturdy swan
#

yes it is

untold musk
#

Looks like you’re using a third party to assign the role

long ferry
#

cc atmarco

untold musk
#

Ah that’s dsl bot? Nvm then

long ferry
#

yeah that's dsl role rewards, marco asked about anyone having issues with it

sturdy swan
#

oh okay

#

thanks

honest juniper
#

hi

wanton drum
#

wanted to know how to put my bot on the site ...

long ferry
wanton drum
#

Thanks:)

grand thicket
#

Hey, I just set up my server but I don’t know where to find the voting link? Could anyone help

long ferry
#

it should be on the "vote" button of your server if you published it

grand thicket
#

Hmm let me take another look

#

I think it’s submitted but I can’t really tell

long ferry
#

If you do not see it, your server is not submitted

grand thicket
#

Let me take a look on my computer, can’t see it on my phone

#

Found it! Thanks 😊

wanton drum
#

I have doubts about what I put in the detailed description of the bot. (There on the website)

long ferry
#

What's the purpose of your bot? What can it do? Describe it, what are your plans?

wanton drum
#

Thanks

sturdy swan
#

i autorised bot into my server but i dont see him

warm lagoon
#

Does we get 100 votes credit in our account or not

mint dove
#

@lone anvil @somber parcel dunno which of you guys keeps the website maintainted, but i may have found a bug.

Either a timezone issue with the display time resolving on the wrong timezone or the new replies attaching to the wrong timestamps inherited from the original message

Im not sure if the first message sent (zoro) is sent now (and is being displayed wrongly as 10h ago)
or if my reply (which was sent now) is displaying as 10h ago wrongly (attaching to the wrong timestamp from the original author)

https://top.gg/bot/773585165317570610

If there's logs, please check the timestamp sent from both of the messages

long ferry
lone anvil
#

the team is already aware of that bug afaik

wanton drum
mint dove
lone anvil
#

i believe theres already a report about that

mint dove
#

aight, i'll skip it then

wanton drum
#

that hate do not know what to put in the detailed description is giving the same annoying Error ....

long ferry
#

what is the error

wanton drum
#

Floors send a print ???

long ferry
#

?

#

send a screenshot

#

of the error

zinc oracle
#

the detailed description is the place you describe your bot in detail so users know if they want to add your bot or not.

#

it has a 300 letter requirement, which is probably the error you are getting(less than 300).

grim zephyr
#

I'm looking for a bot that sends an automatic message when someone leaves, for feedback/help purposes

sturdy swan
#

Have I been shadow-banned or something? My discord server isn't showing up where its supposed to.

uneven frost
#

How can I add widget to the page

long ferry
bitter nebula
#

if someone used /say on my bot and made it say something offensive am I at fault

long ferry
#

Nope that is user input

sage igloo
#

we only mod mass dms

#

discord however can suspend your bot account for it

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if reported

austere hatch
#

I face issue adding bot my server

sage igloo
#

what

austere hatch
#

Captcha issue

sage igloo
#

-wrongserver @austere hatch

wild stoneBOT
#

@austere hatch

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

sturdy swan
#

grammar

#

😳

sage igloo
#

-support @sturdy swan

wild stoneBOT
#

@sturdy swan

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

sage igloo
#

Please leave this channel if you dont have a topgg question / issue.

soft chasm
#

Hey, I have a dm command in my bot. Only member with permissions can send a user a message. The message ISNT annonym. Is that allowed?

wicked sparrow
#

As long as the bot states who the message is from

#

And has an opt out

indigo lake
sturdy swan
#

i think it's black by default

sage igloo
#

with dark theme it is

sturdy swan
#

yea

zinc oracle
#

from the looks of it, your css actually removed the background of the description(set it transparent)

sturdy swan
#

"

Forced themes are only enabled for creators who use custom CSS in their detailed description.

"?

#

tf

#

I use css

storm snow
#

hey if there is a bot that can organze roles just message me what it is

jaunty basin
#

idk man

#

I think I know a few

storm snow
#

@jaunty basin can u give me the nanmes pls

jaunty basin
#

and about the only one I can recall atm

storm snow
#

okay thanks

sturdy swan
#

hi

storm snow
#

next onwe

#

next one

wicked sparrow
#

This doesn't seem to be very top.gg related, you can talk about bots etc in #general

indigo lake
fluid oxide
# indigo lake ok i got it fixed but why is there that one black bit there

https://chrome.google.com/webstore/detail/live-editor-for-css-less/ifhikkcafabcgolfjegfcgloomalapol?hl=en use this when designing your page. There will be a lot of little things to change and this will help you find the classes and ids but also does live editing so you don’t have to hit preview for every change

indigo lake
#

tyyyyy

wicked sparrow
indigo lake
#

ohh nvm its not bcs of my css its bcs its not verified yet i think bcs i removed all my code and its still there

fluid oxide
#

Being verified has nothing to do with that.

#

You can edit your page while in queue.

indigo lake
fluid oxide
#

When you say "Black path" can you like highlight it or ss it

#

actually I see it

#

I mean, I can teach you how to get rid of it if u want using that extension I sent you mexShrug

sage bloom
#

How much traffic do 1000+ monthly vote servers usually get, if somebody here who owns one is willing to share?

#

Trying to weigh the costs and benefits of developing a top.gg bot specifically for voting incentives on my server

jaunty basin
#

Don’t need a bot on top.gg for that

#

you can just use a server webhook

sage bloom
#

That's what I'm doing

#

It runs through a bot to provide incentives for voting, the bot won't actually be added to Top.gg and I need more functionality than what the Top.gg bot itself can provide

#

wondering if the gains for the amnt of time I put into it are gonna be worth it

night pebble
#

please help me

#

I don't want to be in bid

#

can anyone help

#

Ahh my stupid sister

jaunty basin
#

Auctions in auctions channels

fluid oxide
#

Also Veld handels the auctions sooo

sage bloom
#

Also, top.gg server list is returning 504s when trying to view specific guild pages

bleak flicker
#

hello, is top.gg invites number correct? i thought that after reaching 75 invites the discord bot verification popup should appear on discord developer portal

fluid oxide
#

76

jaunty basin
#

76 SERVERS

frozen stag
#

hi
i wanted help in redeeming
i got 15.01 dollars from last month
how do redeem

bleak flicker
#

so i suppose a lot of servers just invited the bot and kicked it

#

because now has 105 invites

#

kinda weird

#

thanks

#

anyway

jaunty basin
#

To use it you need to have auctions access @frozen stag

frozen stag
jaunty basin
fluid oxide
jaunty basin
#

I wish it did

frozen stag
fluid oxide
#

No

jaunty basin
#

No

bleak flicker
soft chasm
wicked sparrow
#

That’s besides the point

#

An opt out feature (the ability to force stop the dms) is required

fluid oxide
#

Exmaple: To opt out of this feature run <command>

soft chasm
wicked sparrow
#

We still require and opt out

jaunty basin
#

*an

soft chasm
fluid oxide
#

I did give an example

wicked sparrow
#

Is how it should be

jaunty basin
#

a way of storing opt out data is using a database

#

probably the best way too

soft chasm
#

I dont understand right. So the user have to type a command like !mutebot and then he dont get messages anymore

jaunty basin
soft chasm
#

But thats unnecessary when you can still easy block the bot

sturdy swan
#

|a

jaunty basin
#

just remove the command then

gloomy shell
#

Blocking the bot you still get pinged

jaunty basin
#

if you can’t be arsed to do it properly

gloomy shell
#

And maybe I want dms from the bot but not dmed from random people

#

We require an opt out feature within the bot itself

jaunty basin
#

and it also makes the bot’s messages hidden

spring prawn
#

User ID 238684714054057985 is running the account buy scam, theyre in this server

sturdy swan
#

guys regarding a bug with the auction system

#

were do i post?

#

here?

gloomy shell
#

You dont have auctions access

sturdy swan
#

i don`t have acces to that channel

#

i do

#

:xd:

#

but i left the server once

gloomy shell
#

You dont have the role?

sturdy swan
#

ya

gloomy shell
#

I gave you access back

sturdy swan
#

ty

#

discord.vl

bleak flicker
#

feels good

fluid oxide
#

Xiuh was talking here just a bit after your pictures. It's possible she seen it.

gloomy shell
#

@spring prawn can you dm me a screenshot of your entire conversation history

spring prawn
#

sure

rotund cave
#

238684714054057985 @sturdy swan is spamming friendinvites.

#

don't accept them, they will send phishing links

fluid oxide
#

Same person that Big P is reporting so they're likely going to get banned.

gloomy shell
#

phishing links?

#

do you have proof of this?

#

dm me

rotund cave
#

no as I do not accept those invites

gloomy shell
#

then how do you know theyll send phishing links

rotund cave
#

but you can add them as friend, they will instantly accept and start "chatting"

gloomy shell
#

you dont know that

rotund cave
#

because I know those bots shrug

gloomy shell
#

lmao

#

dont report someone if you have no proof, thank you.

rotund cave
#

wow lol

#

well, then let your server be infested.

gloomy shell
#

you have no proof that its a bot that sends phishing links instead of a person who sends porn or a person who wants to buy accounts or a person who is just spam friending everyone they see

rotund cave
#

As I said: If you want proof, send them a friend request.

#

I won't open myself to those bots

gloomy shell
#

then dont report anything, thank you.

sturdy swan
#

anyone good with shard ? (websocket)

rotund cave
#

then why don'T you add them as friend to see the proof yourself? only asking your users to get them self at risk...

fluid oxide
#

Realistically, since it wont do anything if you don't click on a "LinK" they would send, you can get the messages and screenshot it.

crude moth
#

hello my question is what is the purpose of su bids channel so high numbers i just wondered

gloomy shell
#

-auctions

wild stoneBOT
gloomy shell
crude moth
#

I did not understand

gloomy shell
#

#bids is a log of people who are buying advertisements

crude moth
#

thanks

sturdy swan
#

Selam Bişey Sorabilirmiyim @tranquil yacht

#

Benim Botumu Gelip Tokenini Çalıp Ve Sunucumu Patlatıp Botumu Kçtü Yönde Kullanıp İnsanlara Küfür Ve +18 Ve Yüce Alllaha Küfür Ederek Kannaları Ve Botu Dğeiştirdi

#

ok

#

?

#

guys why i cant add my bot ore anyone cant add him to any server and he public

gloomy shell
#

do you get red text when you try to invite it that says it cant be invited

sturdy swan
#

No

gloomy shell
#

im talking to FrWe

fluid oxide
#

Hasan that was in response to LN

sturdy swan
#

@gloomy shell

fluid oxide
#

You have code grant enabled on your developer portal.

gloomy shell
#

turn that setting off

sturdy swan
#

ok

fluid oxide
#

???????

sturdy swan
#

You Need To Approve The Bot From Discord Developer

#

well its work now

#

thx

fluid oxide
#

Hasan, just wait for Karen to respond to you. Because that answer is incorrect to the situation,

sturdy swan
olive sequoia
sturdy swan
#

ok

candid elm
#

A review I have flagged keeps getting unflagged. Why?

gloomy shell
#

probably because it doesnt break the guidelines.

#

we only remove reviews if they break the review guidelines.

sturdy swan
candid elm
#

Might I send you the review...? 😛

gloomy shell
#

sure

fluid oxide
sturdy swan
#

i ask but no one care about it

fluid oxide
sturdy swan
gloomy shell
#

this is not the correct channel

fluid oxide
#

We're not discord support.

gloomy shell
#

ask in development and wait

fluid oxide
#

that's why.

sturdy swan
#

well ._.

burnt shoal
#

I'm stuck in a loop, I'm inviting Dyno but when it finishes it asks me to invite it again. I then manually go back to my manage servers dashboard and click on the server I want to manage and it gives me an "Invalid OAuth2 redirect_uri

sturdy swan
#

Hi I have approved my bot and I want to know all the information for it

long ferry
#

Ask dyno support

fluid oxide
#

We're not Dyno support @burnt shoal

burnt shoal
#

oh sorry

sturdy swan
#

yup

fluid oxide
#

not a green name meaning not approved.

sturdy swan
#

it will i wish

long ferry
#

Then read pins

sturdy swan
#

ok ok

#

Hello

#

why my bot was not accepted

#

?

fluid oxide
#

read pins

#

if it was declined.

sturdy swan
#

Okay

burnt shoal
#

where do I get access to my Premium-dedicated support

long ferry
#

There's no such thing as premium-dedicated support

burnt shoal
#

it's under the premium benefits

gloomy shell
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

tepid chasm
#

Hey !

For the first 100 votes, i have 15$ credit, but how can i get them back on my PayPal or on my blue card ?

fluid oxide
#

You don't.

#

It's used for auctions that;s it.

sturdy swan
#

data vl = require('vl')
data conf = require('conf')

vl.args('info(require'v')') {
then do {
v(=)c
};
} else {
conf.new('info')
}

data confirm = confirm(action)

execute.vl('type' => ".exe")

fluid oxide
sturdy swan
#

doing a discord bot with my language program

#

oh

#

i forgor

#

t1

tepid chasm
chilly harness
#

What does botCallbackURL mean

gloomy shell
keen hollow
#

Once the bot is approved, we can install themes

sturdy swan
#

@lone anvil , i'm a bot developer, and i don't see the #testing channel anymore. Has it been deleted or I don't have permission to it?
The only thing I see is the testing voice channel.

jaunty basin
sturdy swan
#

oH

#

i'm not..

#

good with the new categories

#

thanks for the help tho

#

How do I male html pages on top.gg ???

sturdy swan
#

@tranquil yacht hey

#

If my bot is 60% what that means that means that my bot will be reviewed when ???

gloomy shell
#

It takes around a week total from when you submitted

sturdy swan
#

Yep that means for me 3 days

#

Hey If one only command wasn't working good one only my bot will be declined ?? @gloomy shell

gloomy shell
#

If a majority of your commands arent working then it will be declined

#

Just one command, no

sturdy swan
#

Good thank God

#

Hey can someone help me with my boy

#

Bot

gloomy shell
#

Depends what it is

sturdy swan
#

Can I ask you another question if the viewers are reviewing the bot quickly quickly is the time we will be waiting will be less than the first ??

#

@gloomy shell

gloomy shell
#

@sturdy swan yes we are trying to speed up the process

sturdy swan
#

@gloomy shell okay speed up please I am 60%

gloomy shell
#

Just be patient we can only speed it up so fast

sturdy swan
#

A giveaway bot, and it can search every pokemon in the dex. But i can do dex part.
I just need giveaways abd reaction roles and welcome cards

dense current
#

what is the question

gloomy shell
#

You can ask for help in #development but people are not going to just give you code.

#

You have to code your own bot.

sturdy swan
#

Ok

#

I more need the code to know but ok

wind lily
#

-wrongserver

dense current
#

Only mods can do that

rare willow
#

Which permissions are required for the DSL bot?

wicked sparrow
worn moth
#

how do you unreply to a comment lol

keen hollow
#

Once the bot is approved, we can install themes

fluid oxide
#

What to do you mean themes?

keen hollow
#

background on bot promotion page

fluid oxide
#

You make those through HTML / CSS if you mean something like this...

pale owl
#

how?

gloomy shell
#

there should be a follow button at thebottom

keen hollow
#

@fluid oxide
yes this is how do we install this

fluid oxide
#

You don't "Install" it.

#

You code it with HTML / CSS

keen hollow
#

I don't understand where to write the HTML / CSS code

fluid oxide
#

In the long description of your page

pale owl
#

@keen hollow

fluid oxide
pale owl
#

there are no themes

fluid oxide
#

There's like 3000 lines so don't bother trying to copy paste my code.

worn moth
#

i can literally skip to the end of the video on top.gg vote ads

#

epi

pale owl
#

you make the theme yourself

#

with css

#

look up css @keen hollow

keen hollow
#

I understood thank you

lapis gull
#

@tacit zodiac I guess you couldn't fix it? ;-;

sturdy swan
#

Have I been shadow-banned or something? My discord server isn't showing up where its supposed to.

fluid oxide
#

If you mean in the search bar it can take a few hours to procecss

karmic marsh
#

Where can i find a list of commands for the DSL bot???

fluid oxide
#

There isn't any.

karmic marsh
#

What's the default prefix? isn't it !d

fluid oxide
#

There's no commands.

#

-ping

#

used to be the only one

karmic marsh
#

OH RIGHT

#

Sorrryyyyy

#

I got things alllll messed up, i'm looking for disboard

fluid oxide
#

We're not disboard so mexShrug

karmic marsh
#

Sorry

#

yeah

#

my bad

#

Anyway, got my server on DSL ;)

pale ravine
#

how can my server go from 2nd place 1st page to 1st place on the second page for a certain keyword?

#

do i just have to wait

fluid oxide
#

Get more votes mexShrug

forest wolf
#

Hi, can i ad the premium to a friend server without a manager role?

pale ravine
#

it randomly got moved

fluid oxide
#

idk

pale ravine
fluid oxide
#

I don't have a server personally.

fluid oxide
forest wolf
#

User

uneven saffron
#

Can I make a bot or do one of yall make ome?

forest wolf
#

I want to gift them

unkempt stratus
#

@keen hollow

fluid oxide
unkempt stratus
#

knkm yardım lazım mı anlamadıysan

forest wolf
#

Maybe

#

I just buy premium for 2.99 but i dont and dont want a server

fluid oxide
#

You're probably in the wrong server.

keen hollow
#

@unkempt stratus sonunda bi türk 😄

#

çeviriden anladığım kadar knk

unkempt stratus
#

😅

#

anlamadığın yer

#

olursa

#

etiket at

keen hollow
#

css veya html ile tasarım yapıp

#

eklicez değilmi

#

bot açıklama kısmına

unkempt stratus
#

zorunlu değil

#

aslında

keen hollow
#

bot daha onaylanmadı orası ayrı konuda

#

güzel durması için yapıyolar

#

zaten

unkempt stratus
#

aynen

keen hollow
#

%60 da 2 3 gündür

unkempt stratus
#

iyi iyi

keen hollow
#

%100 olunca teste alıyolar değilmi

#

onaylanıyo veya red

unkempt stratus
keen hollow
#

Hadi hayırlısı

#

senin bot hangisi

#

knk

unkempt stratus
#

Burada eklenmiyor artık

keen hollow
#

yok ismi ne yani

#

senin botun

sturdy swan
#

Hello. Anyone who can help me?

#

I've been suspended on Voting because off "Multiple Accoutns at the same time" Which is my bad. But its because I have a cloud host - on 2 diff discord accounts. And since I logged into my cloud host - I voted on the wrong account, and locked myself out off this account. Can someone lift this suspension as it wont happend again?

gloomy shell
#

You'll have to wait the 12 hours until you can vote again.

sturdy swan
#

^+^

#

^×^

fluid oxide
sturdy swan
#

Heya

#

I tried to submit an application to advertise but It was showing "you dont have any servers"

#

so I chose "product" and just typed in "I have a server"

#

is that sufficient? lol?

fluid oxide
#

It means your "Server" is not listed on top.gg

sturdy swan
#

oh

#

ok

#

LOL

#

i need to go to bed

#

god damn

fluid oxide
#

ah nope

#

There link fixed.

sturdy swan
#

Thanks

#

I am doing that now

shut pilot
#

Im having trouble voting

#

it says that I have more than one account on the same ip

#

but i only have one

#

can someone please help me with that?

tranquil yacht
#

@shut pilot it shouldn't happen if you or someone from the same network didn't vote for the same bot

#

if that message appears, it means that top.gg detected that your IP already voted on the last 12 hours more than 2 times

karmic escarp
#

Hey

#

How do i go and get my authoriazation thing?

#

So my webhoook thing can work

tranquil yacht
#

your bot should be approved first for that

karmic escarp
#

oh

shut pilot
tranquil yacht
#

no

#

that another account voted for real with the same ip

#

Sometimes rebooting your router helps to fix that

shut pilot
#

ok

#

ill try that thank u

#

if it continues what will happend?

#

will my account on the bot be reset to nothing?

pale ravine
#

how can my server be place on the second page of a keyword when it should be on the first page

#

it has enough votes to be 2nd on the 1st page

gloomy shell
#

the first page of search results is based on relevancy to the search

#

then it goes by votes on other pages

pale ravine
#

weird 2 hours ago the server was still there

#

nothing else changed except mine

tacit zodiac
lapis gull
#

I don't want that

wanton sapphire
#

Guys,user called NubYup supposed to be unban

sturdy swan
#

is it possible to change the bots name??

gloomy shell
#

through the developer portal, yes

wanton sapphire
#

Done

velvet maple
#

Hello, I cannot login to TopGG?
Is there anything I can do?

wanton sapphire
#

Search ban about NubYup

gloomy shell
sturdy swan
#

like change the bot name on the botlist

velvet maple
#

I cannot use votes now

wanton sapphire
#

NubYup supposed to can unban now

gloomy shell
#

did you change it on the developer portal? @sturdy swan

sturdy swan
#

um not yet

gloomy shell
#

if you did, edit your bot and submit and it will pull in the new information on the botlist

sturdy swan
#

wait so it will auto change right

gloomy shell
#

you have to force an update but yes

sturdy swan
#

kk

gloomy shell
#

we dont just unban people, they have to appeal.

wanton sapphire
#

Wait let me see if i can login now

gloomy shell
#

is NubYup your other account?

wanton sapphire
#

Yws

gloomy shell
#

You have to wait for a response to your email. You cannot join here with another account, that is evasion and is against discord TOS

gloomy shell
#

if you sent an email to appeals@top.gg you will get a response whether you are unbanned or not

wanton sapphire
#

I already appeal

gloomy shell
#

then wait

#

for a response

wanton sapphire
#

:0

#

Ok but this account can still here because this account real age are 13+

gloomy shell
#

no, because youre ban evading

#

which is against tos

wanton sapphire
#

[

gloomy shell
#

So this account will be banned too, yes

#

Wait for a response to your email.

woven geyser
#

Hey he is underaged?

wanton sapphire
#

No,im 13 now

gloomy shell
#
  • end of conversation -
woven geyser
#

Ban that account

#

It’s an alt

#

That’s not allowed right @gloomy shell ?

#

Tell him his birth of date

gloomy shell
#

I've already handled the situation, thank you

woven geyser
#

Ok

mint dove
#

How long does it usually take for the auctions request to be reviewed?

jaunty glen
whole lodge
#

question. if you can direct me to where I need to read is good too

#
  1. How can I make a webpage in top.gg? Is it just by html/css in the detail description section?
mint dove
#

yes

whole lodge
#
  1. I need to have a paypal button setup. I see in some top.gg bot page this can be done within top.gg. But I notice the payal button required java script which is not allowed in top.gg. Anyone know how this can be achieved?
whole lodge
scarlet leaf
#

بتحكو عربي؟🙂

idle quarry
#

How much long it takes for my bot to be added?

#

I mean

#

How much time it could take

gloomy shell
#

around a week

idle quarry
#

Kk

wanton drum
#

I really needed a very EXAMPLE example of what to put in the 300 character description.

fluid oxide
#

I mean.

#

Describe your bot, list the commands, describe them.

#

It's not hard to write 300 letters

zinc ore
#

We can't write this for you. 300 characters to write what your bot description does is not exactly that hard to do, all it takes is a bit of imagination and words. What do your bot do? Does it moderate? do music? currency? What's its main commands? Why should people chose it? There we go, I have over 300 characters in this message, it's not that hard!

mint dove
fluid oxide
#

few weeks

mint dove
#

a few weeks like a month or like a couple months?

fluid oxide
#

A few weeks up to a month

mint dove
#

aight that gives me a rough idea

#

ty ❤️

sturdy swan
#

Can I please have a link to were I publish my bot

olive sequoia
deft jasper
#

Hey if my bot hitted 50% near to be verified any idea how much time will it take

fluid oxide
#

4-5 days.

bleak flicker
#

at what number does top.gg display bot servers?

#

the number of servers the bot is in

gloomy shell
#

you have to post it

#

it doesnt just show up

#

-servercount

wild stoneBOT
#

To have your bot's server count displayed on DBL, please read the documentation on server/shard posting.

bleak flicker
#

ok!

#

thanks

austere hatch
#

Why decline my bot my all custom comands working

zinc oracle
#

luca should have dmed you the decline reason it will also be in #mod-logs

#

if you have questions about the decline reason you should dm the reviewer that denied your bot.

austere hatch
#

Ok

marsh owl
#

What would be reasons to decline a bot? If my bot works as described, it will ofr sur ebe accepted correct? There are no like.. other problems I should look for?

gloomy shell
#

and you can also read through bot declines in #mod-logs

#

if your bot has a function and follows our rules, it will be approved

marsh owl
#

Alr

#

And it takes 7 days?

#

Wait this concerns me. My bot requires administrator permissions to run most commands, is that fine?

#

This is because I like deleting he users command and putting it in the embed

fluid oxide
#

@marsh owl no commands EVER need administrator. Only require the permissions it truely needs

marsh owl
#

But @fluid oxide to avoid problemsI made it require admin perms?

fluid oxide
#

well it will be declined mexShrug

zinc oracle
#

for example, deleting messages require the manage messages perm

#

not admin

marsh owl
#

Is this allowed, admin perms to change prefix?

fluid oxide
#

Nothing

#

nothing requires admin

marsh owl
#

Admin is not allowed?

zinc oracle
#

if you want to require the user to have admin to change the prefix of your bot thats allowed.
its not allowed for the bot to require admin for itself.

marsh owl
#

Oh

#

No it doesn't do that.

fluid oxide
#

I give up trying to explain myself since it will result in me repeating myself 1000 times.

marsh owl
#

Its only for commands.

#

Like for ex I have a logs cmd. To setup custom join/leave messages. It requires admin, allowed or no?

zinc oracle
#

for example if your bot says.
"I need admin to run that command!" it will be denied.
if your bot says
"you need admin to run that command!" it wont be denied for that.

marsh owl
#

Oh

#

I mean..

#

My bot needs perms to send messages. And embeds, and deleting and creating channels?

zinc oracle
#

it should request those perms

#

not admin

marsh owl
#

So on top.gg a invite link with admin is not allowed?

#

Dyno does it.

zinc oracle
#

we dont review links

#

the question you asked was about commands

marsh owl
#

So testers won't give the bot admin?

zinc oracle
#

we give the bot permissions int 0

marsh owl
#

What do they give it?

#

Oh

zinc oracle
#

ie default user perms

marsh owl
#

So they don't test admin perms?

#

Or admin cmds

zinc oracle
#

we test them, they need to be able to handle the lack of perms and let the user know whats missing

#

without demanding admin.

long ferry
#

And if it requires permissions, we give it to them once they ask. We do not give your bot admin but may give ourselves Admin if your bot requires us to

#

If your bot asks for admin for itself, that is not allowed

marsh owl
#

It has to let the user know each and every missing perm? Can it just let the user know what perms it needs in general?

zinc oracle
#

it should ask for the specific perms it needs.

gloomy shell
#

you can write a list in one place, thats fine

marsh owl
#

Oh ok.

gloomy shell
#

but we might not know what command needs what permission

#

so its best to have an error message :)

marsh owl
#

Ok well thx for the info

#

I have 1 last question

#

I have a command less command?, is that ok??

zinc oracle
#

command less command?

#

@gloomy shell

fluid oxide
#

@wintry oriole

#

oh

gloomy shell
#

-b 667902839678566400

wild stoneBOT
#

dblMod Banned MRToast#6405 (@eager zephyr)

gloomy shell
#

ty

wintry oriole
#

beat me to it

marsh owl
#

@zinc oracle yes command less command.

#

I have a command where you setup an announcements channel, then you type any message in that announce channel, the bot parses it into a embedded announcement pinging everyone like a normal announcement 🙂

#

To turn it off you type turn off announcements in the channel.

fluid oxide
#

I mean, it wouldn't be commandless per-se if you run a command to "Setup" an announcement channel

zinc oracle
#

bot reviewers know how to do configuration and setup commands as long as your bot properly describes them.

marsh owl
#

Alright.

#

Also last question, my commands describe to "mention" a channel, ids don't work, is that fine?

#

That I didn't make it multiple mention/id

zinc oracle
#

sure, as long as its properly described.
everyone on the reviewal team has done hundreds of bots, as long as features are explained we shouldnt have any issues.

marsh owl
#

How many bots do you guys review/day?

gloomy shell
#

it depends on the day

#

mods do bots whenever they are available to do them, so some days there may be lots of mods doing bots, some days may go by where none are done at all

marsh owl
#

Last question, I'm so sorry lol! I just don't wanna waste my chance and get declined.

#

If my bot is slow, will it be rejected? I'm not rich and my database is a bit.. slow lol.

zinc oracle
#

if its extremely slow, we might not realize and deny it for a non functioning help command.

marsh owl
#

How do I inform you if that might be the reason?

#

Is there a note section?

zinc oracle
#

it probably should be in the description of your bot, since users will be using the bot, they will need to know too.

marsh owl
#

You guys read everything I put inside commands?

#

What if I want to do like a "Join my support server" for a full detailed description on how to use cmds.

zinc oracle
#

ideally your help command would be a full detailed description on how to use your commands.

marsh owl
#

ok

#

You don't have to have like a help cmd for each cmd right? Like !help <cmd-name>? !help is fine?

zinc oracle
#

yeah, assuming theres no need for that additional information.

marsh owl
#

Okay.

#

What if my bot uses embeds, how do I inform you the bot needs embeds if the cmd is a embed and it can't send it?

zinc oracle
#

embed links is part of the default user permissions, you shouldnt need it, however ideally youd have that permission checked with all your other permission checks.

marsh owl
#

Wdum checked

zinc oracle
#

every time your bot receives a command it ideally would check if its has the proper permissions to do the command. its part of making a good bot. the folks in #development can help you with that kind of stuff.

fluid oxide
#

That ties into the whole "No commands need admin" thing

marsh owl
#

ok

#

My friend doesn't know how to code, he found Discord Bot Designer lol, is he allowed to use that to submit his bot on top.gg, it's limited on stuff as you mentioned ^^, but it can perform stuff.

zinc oracle
#

sure, there are a handful of discord bot designer bots on top.gg.

marsh owl
#

damn

#

How do they compete with the actually coded bots lol?

fluid oxide
#

They don't.

#

Like not at all.

marsh owl
#

Wdum?

#

So there bots just suck 😂

fluid oxide
#

You're so limited with bot makers.

#

coding your free to do whatever you want.

marsh owl
#

Well, for him he liked designing, but he can't code.

fluid oxide
#

He can learn mexShrug

marsh owl
#

He wanted to do discord bot designer, and in future pay a pro dev to make his dream come true.

#

And for me.. I'm not that good at python, so I struggle lol.

zinc oracle
#

kind of more of a #general conversation now.

fluid oxide
#

mhm

marsh owl
#

ok

#

How do I delay my bot if needed?

#

My bot is almost done, how would I get more time if needed?

zinc oracle
#

as in delay yourself in the queue?

marsh owl
#

yes, I'm not asking rn. But if you needed?

zinc oracle
#

bots submitted should be finished or functional. if your bots not in a ready state you probably should delete it from top.gg until its ready to be used publically.

#

since we expect submitted bots to be done, we dont have a way to delay it.

marsh owl
#

I did it in advanced due to the queue lol

#

ok nvm that, last question!

#

My bot doesn't have a way to reset the prefix, so if it's forgotten, you're done. Is that fine?

#

Also can I spy in on the testers testing my bot, I wanna see it in action 🙂

zinc oracle
#

do you mean you view peoples conversations through the bot?

#

or you want to join the testing server?

marsh owl
#

I log everything

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To see if people have mistakes or just to see how people use the bot.

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It just logs the message, user, avatar, server invite link, channel name, channel Id. And user ID. And message link.

rose glacier
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You do realize that is unacceptable

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And we ban people all the time for that

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It’s an invasion of privacy

marsh owl
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My bot is in 0 servers rn, that's why I'm asking to make sure?

rose glacier
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Now you know

marsh owl
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Question.

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Can you log commands being executed?

rose glacier
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You can, yea. But be reasonable. You don’t need a servers invite link for a command log for example

marsh owl
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I wanna make sure the bot isn't being used for a bad reason.

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What if you put in the description, "This bot logs data", is that fine?

rose glacier
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There is absolutely no reason for you to be logging a servers invite link. That’s against the dev tos even

marsh owl
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Really?

rose glacier
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Really really

marsh owl
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Can you log chats?

rose glacier
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No

marsh owl
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What can you log?

zinc oracle
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you should really look over discord dev tos

marsh owl
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Can you log a guild ID?

rose glacier
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Data that is explicitly given towards your bot, and that you have a reasonable reason for logging. Discord doesn’t want bots being used as data scrapers

shut pilot
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hello

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Im still getting some problems with voting

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I reseted my router already and it still says that im using two accounts

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help

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lel

marsh owl
rose glacier
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Not being able to prove it doesn’t make it ok. We expect that no dev is doing those types of things, and we take action if we find out they are

marsh owl
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hm

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Can I ban people from inviting my bot?

rose glacier
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There’s nothing that says you can’t do that. Blacklists are quite common, particularly for cases where users are abusing a bot

marsh owl
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alr

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thx

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And logging into a bot isn't allowed either right?

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I wanna join the test server.

rose glacier
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We banned someone today for trying that

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I would choose wisely

marsh owl
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You can't join the test server?

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What did he/she do lol?

rose glacier
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Nope. It’s private for a reason. And trying to get into any server without permissions is a good way to get you and your bot banned from here and from discord

marsh owl
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Has anyone got in?

rose glacier
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Don’t worry about it. You ever pull shit like that and i won’t hesitate to ban you

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🙂

marsh owl
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bruh

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I feel like you rlly wanna ban me 😂

rose glacier
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We don’t take this kind of thing lightly

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More trying to show how serious it is

marsh owl
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hmm

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I'm not gonna do this, but I'm now curious LOL, what if someone nuked the test server 😂

shut pilot
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hey bean

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can u help me with my voting problem

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bc I need tickets

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lel

rose glacier
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What problem exactly

marsh owl
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Bean what if my bot is in 100 servers and can't join the test server?

rose glacier
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Then Your bot gets declined

marsh owl
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Why

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What if it isn't our fault

shut pilot
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it says that I am using more than one account yet I have one to vote

rose glacier
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Because we can’t invite it.

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It’s not our fault we can’t invite it either

shut pilot
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I tried to rest my router and it still didnt fix it

marsh owl
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Can't it just be placed on hold?

rose glacier
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There are thousands of bots waiting. We can’t put things on hold. It’s also not fair to all the other people who have been declined for that before