#support

1 messages · Page 274 of 1

cold birch
#

Ping Me For Help 😄

wicked sparrow
#

I dont accept friend requests sorry. My DMS are open to anyone in this discord server.

sturdy swan
#

If I write 5, will my $ 5 credit decrease every month

wicked sparrow
#

No

proud thicket
#

Thx i logged out and relogged in its there i was ..

#

Thx its there

wicked sparrow
#

All auctions credits expire after one month of auction time.

sturdy swan
#

im stupid pandasad

#

it means the auction will bring my bot to the front pages, is it true @wicked sparrow

wicked sparrow
#

Not exactly it will help bring your bot higher on our bot list depending on which tag you advertise with

#

If you pick the front page advertisement and win it then yes you will get to the front page

sturdy swan
#

I will only use my credits

tawdry igloo
#

.-.

bronze pond
#

Hey why isn't my bot here? @dawn torrent?

wicked sparrow
bronze pond
#

oh ok

wicked sparrow
#

We also removed all bots from the server

sturdy swan
#

Applied bot for verification 😄

minor crow
#

ok

sturdy swan
#

what do you suggest me to write

long ferry
#

Whatever you're willing to spend

strong notch
#

neither I voted in last 20hrs, neither it gave me the rewarded role

half crane
#

🚨 stupid question incoming 🚨

#

what is the purpose of teams?

long ferry
#

Being able to give certain people access to parts of your bot, for example admin having full access to your bot, moderator to the reviews

#

random ping

sturdy swan
#

Is my gf

long ferry
sturdy swan
#

Hey, I own a server and I set up a vote role. I now use a different bot to track votes, and it gives roles. However, top.gg will interfere as the duration of the role now lasts longer than 12 hours. Can a staff member remove the vote role from my server config?

sturdy swan
#

<@&304313580025544704>

lone anvil
wild stoneBOT
#

@sturdy swan

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
strong notch
tranquil yacht
#

Thanks for pinging 25 users for a simple question

#

we all appreciate it

long ferry
#

Pain

strong notch
#

neither I voted in last 20hrs, neither it gave me the rewarded role

#

got like 100 complaints for that same issue ^

#

ping me when someone answer

ruby ridge
#

If my bot get verify and update some things or some new commands he need to get verify again?

dense current
#

No

ruby ridge
#

Ok thanks

dawn agate
#

I setup a anonymous poll with pollmaster n it ended but I dont see the result anywhere?

#

oh ok have to click a vote option again n then it updates 🤔

timber swallow
#

Hi I changed my username but I don't change it on site what to do

tacit zodiac
#

Click refresh data on your bot page

knotty lava
#

Can I make a post to find members for my rocket team?

gloomy shell
#

Not here

timber swallow
#

I'm going to change my own name

#

I renewed the information, but it didn't help.

knotty lava
#

Which channel can I post on?

ripe berry
#

Can I invite @wild stone

zinc ore
#

No it's a private bot.

raw pike
#

@ripe berry No

#

How much credits do i get on first 100 votes?

zinc ore
zinc ore
raw pike
zinc ore
#

yes.

raw pike
#

Cool

zinc ore
#

Though, it might be if you reach 100 votes in a month, not the first 100.

ruby ridge
#

How do i know when my bot get verify

zinc ore
ruby ridge
#

Ok thanks

raw pike
#

Is there any api tag for bots to bid on?

gray pelican
#

Is it normal for the rate of progress in the review to remain constant for two days?

zinc ore
#

Yes.

kindred hawk
#

Sa

delicate torrent
austere nexus
#

when you vote for a bot in dbl, the ad wont come

delicate torrent
#

oki

sacred venture
#

ben vote-log yapmak istiyorum biri botuma oy verince web hook ile oluşturduğum kanala şu idli kişi botunuza oy verdi olarak istiyorum ne yapmam lazım

#

etiket atarak bilgi verirseniz sevinirim

humble eagle
#

Web server oluştur sonra top.gg de bot ayarlarında serverin linkini gir

#

webservera gelen requestten alırsın herşeyi

dark fable
#

Do you guys will approve Machine learning bots ?

zinc ore
#

As long as we can test bots and they don't break the #rules-and-info , yes, absolutely.

sturdy swan
#

I've recently added my discord bot to top.gg, how long will it take to be approved?

gloomy shell
#

Around a week

#

Read the pinned messages

sturdy swan
#

dayum ok

compact latch
#

Where do we go to suggest stuff?

gloomy shell
#

-faq 9

wild stoneBOT
sturdy swan
#

i have another question, my bot requires administrator perms because it requires almost every permission, am i suppose to disable that? because it says i'll get declined.

compact latch
#

thx

gloomy shell
#

Bots cannot require itself to have admin for a command to run

#

You can ask for admin in the invite

#

We dont care about that

sturdy swan
#

wait

gloomy shell
#

We only care about what the bot absolutely requires or a command does not function

sturdy swan
#

can i dm you like an explaination?

gloomy shell
#

I'm not really available for a big discussion on it

sturdy swan
#

its just like 5 seconds

#

please

gloomy shell
#

I guess

sturdy swan
#

ok thanks

zinc ore
#

Admin is just a shortcut to get all the permissions. It's never required for bots.

acoustic snow
#

whats the estimated time for a bot to be published

woeful vapor
#

-help

zinc ore
acoustic snow
#

thanks

woeful vapor
#

My question is Advertise how to cancel

zinc ore
#

Do you mean cancel a bid?

frosty yew
#

hello I have a problem with voting

#

the vote icon won't load

sturdy swan
#

which bot do you want to vote on?

frosty yew
#

karuta

sturdy swan
#

link?

frosty yew
#

it's been stuck there for a while

#

I refreshed and everything

zinc ore
#

If you're using an ad blocker, the button will only appear after the time the ad would normally play.

#

Could be a minute or so.

frosty yew
#

nope

#

I was stuck there for like 5 mins

sturdy swan
#

my adblocker works fine with that

frosty yew
#

sorry

sturdy swan
#

try completely turning your adblock off and then reload the site

frosty yew
#

my friends adblocker works fine

#

it's just me

acoustic snow
#

how do you get the bot developer rank

zinc ore
#

You get the role when your bot is approved.

acoustic snow
#

oh

sturdy swan
#

you add a bot and get it approved @acoustic snow

frosty yew
#

do I have to watch the ad all the way?

sturdy swan
#

i guess

#

no

#

after a few seconds

#

@acoustic snow you already have a bot, so just wait a few more weeks for it to get approved

#

it goes away

frosty yew
#

for me

acoustic snow
#

im exited

sturdy swan
frosty yew
#

idk

#

it doesn't for me

#

.-.

sturdy swan
#

you need this called paticence

#

only for 10-20 secs

frosty yew
#

had to watch all the way

sturdy swan
#

o

frosty yew
#

and it's not going away

sturdy swan
#

you sure you didnt rewind/wind the ad?

frosty yew
#

no

sturdy swan
#

cause that also affects it

frosty yew
#

I just pasued the adblocker

#

and the ad appeared

acoustic snow
#

does it matter that my bots still a WIP (work in progress)

zinc ore
frosty yew
#

and the ad is still there

#

not going away

zinc ore
#

But you should probably finish the bot before putting it on a public bot list.

frosty yew
#

so no one knows how to solve this?

acoustic snow
#

well its playable however 2 servers could play against each other

#

its a tic tac toe bot

frosty yew
#

well yikes

#

I guess not

grand ravine
#

What browser?

acoustic snow
#

if it helps restart your pc

grand ravine
#

He quit

sturdy swan
#

he still here

grand ravine
#

Ah

zinc ore
#

It's against the rules to advertise your bot, so no 🤗

acoustic snow
#

oh sorry

#

does bid mean your advertising your company or your bot

wicked sparrow
#

Your bot, server or product page

acoustic snow
#

oh

#

cool

full canopy
#

That's a product, not a bot.

acoustic snow
#

oh

hidden oyster
#

ummm i need help making my mee6 bot not warn people for swearing in a certain channel i

humble eagle
fiery iris
#

emmm

#

is there a way to verify bot?

#

i mean my friend

wicked sparrow
#

Verification is a discord feature

fiery iris
#

his bot already in 75 server

#

but

wicked sparrow
fiery iris
#

how to make it verified ._.

wicked sparrow
#

This server is for support regarding top.gg

fiery iris
#

ok

wicked sparrow
#

not discord

fiery iris
#

sad still 58 servers

lucid crater
#

ha

edgy zephyr
#

Hello one quick question... Yeah not of verification for sure this time...

How do you all check Owner commands? i.e should i make one handler to say this is only limited to owner or is it okay if i ignore that error?

gloomy shell
#

Either is fine

edgy zephyr
#

Thank you xiuh

sturdy swan
gloomy shell
#

Wait a few and try again

sturdy swan
#

I have already tried 10 minutes ago

gloomy shell
#

Wait a bit more

#

Try another browser

#

Clear your cache

sturdy swan
#

seems work on Edge but not on Chrome, very strange but ty ...

compact marten
#

how would i remove a bad review on my bots page?

gloomy shell
#

Flag it for review if it breaks the review guidelines

#

If it doesnt break the guidelines it wont be removed

compact marten
#

could you link me to the guidelines?

halcyon schooner
compact marten
#

cheers

desert cedar
#

If the bot is on 100 servers

#

or 75+ idk

bronze path
#

Once it hits 76

north socket
wicked sparrow
#

Press the "refresh data" button

north socket
#

I don't have a refresh data button

ruby ridge
#

Have tou login ?

#

@north socket

#

You*

north socket
#

oh yea 🤦‍♂️

#

I'm dumb

#

sorry

ruby ridge
#

Nothing

latent nacelle
#

guys why does my description fuck up on top.gg?

#

it just makes it "!film/"

plucky knoll
#

does anyone program bot is python

#

or what to do

#

@odd galleon

#

@limpid shadow

halcyon schooner
plucky knoll
#

ahh sos

sudden dune
supple hill
#

refresh the website

knotty dock
#

Can I submit a slash command only application?

vagrant wigeon
#

yup

knotty dock
#

Thanks for the clarification!

vagrant wigeon
#

may be best to mention that it uses slash commands in the desc so its clear to the moderator, just in case

#

nppp

sturdy swan
#

@vagrant wigeon sorry for mention but is there a issue with votes atm ?

vagrant wigeon
#

uhh not entirely sure, are you experiencing issues?

sturdy swan
vagrant wigeon
#

-auctions

wild stoneBOT
sturdy swan
#

@vagrant wigeon not to sure but that’s the error that’s displayed

vagrant wigeon
#

hmm does it continue to occur once you refresh or something? I voted not long ago and it seemed to be okay

sturdy swan
#

Yes

#

It loads the page then auto refreshes then takes me to the error page

#

I’ve tired on 4G and Wi-Fi and same outcome

hybrid notch
#

How i get my money?

sturdy swan
#

@hybrid notch go to edit your bot then go to votes and claim your vote cash if you can

#

If not wait till you can

hybrid notch
#

👍

#

...

sturdy swan
#

You already redeemed your cash

hybrid notch
#

Yes but how i get it

sturdy swan
#

It’s not real money

hybrid notch
#

Fuuuuu

sturdy swan
#

Pmsl

hybrid notch
#

😂

#

K i ill do

vagrant wigeon
sturdy swan
#

Sure ^

hybrid notch
#

How i enable binds

#

Bids

sturdy swan
#

Go to auctions

hybrid notch
#

Where is that

austere nexus
#

how to have a great detailed description

sturdy swan
#

@vagrant wigeon am going to send you a video in dms

runic quarry
#

Hey, I just realized in the docs is mentioned the old library for JavaScript. Can this be updated with the new library?

gloomy shell
#

Eventually yes

upper shard
zinc ore
#

The docs on the subject are in the topic of the #topgg-api channel

upper shard
#

ok

#

ok

forest surge
#

Can anyone send me a music script?

lucid briar
#

no, don't expect someone to just straight up give you code

#

you can ask in #development for assistance or pointers if needed tho

next dew
#

türk varmı

warm citrus
#

in bids i can only advertise my bot and not my servers

sturdy swan
#

Your bot is waiting for approval!

Your bot is 20% close to being reviewed. When your bot is accepted or declined you will receive a DM from Luca in our Discord server.
Please check the pins of the #support channel to learn when your bot will be approved.

sturdy swan
#

when can i get results

#

?

median wharf
#

when it's reviewed

warm citrus
#

like a week or 2

sturdy swan
#

Ok.

median wharf
#

or do like the DM said and check the pinned messages

sturdy swan
dark fable
#

does this will get approve?

zinc ore
#

I don't see why not?

dark fable
#

well you can talk only DMs

#

that doesn't against rules right?

zinc ore
#

There's no rules against that

dark fable
#

ok noice

#

it is a ML so ye

#

only in DMs, im scared from spamming

zinc ore
#

It's in the description, so it's alright. You could probably do a help command just to make sure and explain it, but it's in the description so it's fine

sturdy swan
#

Is it normal that my bot has been at 90% for 6 days? (Last Monday) I posted it on December 24 for information. Thank you !

dark fable
#

they just send a random message in a DM

zinc ore
dark fable
#

ye anyways im gonna make a help command

sturdy swan
zinc ore
#

Could be that yours is more complex, or waiting for something in particular

#

Were many reviewers, so sometimes we'll have one person review 20 bots while another reviews one complex one.

sturdy swan
#

I see errors in my logs from commands from other bots so I know it's in the server ^^

median wharf
#

then you need to fix that in your code

austere nexus
#

how do people have great detailed descriptions about their bot

median wharf
#

by typing it out?

zinc ore
#

By using words.

median wharf
#

on their keyboard

fluid oxide
#

Unless he's speaking about like custom pages, which uses HTML / CSS

true nexus
#

So, on my phone I tried to invite Mee6 to my server, I believe I have done so successfully. However when editing what Mee6 does I hit the phone back instead of the given back. Now it gives a screen that I am "temporarily banned."

wicked sparrow
#

That seems like a ratelimit on MEE6's website.

#

Please contact MEE6 support directly if you have any questions regarding their site

#

We cannot offer support for any bots listed on our website

unkempt stratus
wicked sparrow
wicked sparrow
#

You can use css and HTML inside your bots description

austere nexus
#

how?

#

code it?

fluid oxide
#

by writing it

wicked sparrow
#

Yes

austere nexus
#

dang that will take a long time

fluid oxide
#

I suggest this... sec while I get link

austere nexus
#

its like a mini website

wicked sparrow
austere nexus
#

in the detailed description

wicked sparrow
#

will help with setting it up on top.gg

sturdy swan
#

hi

austere nexus
#

site cant be reached

fluid oxide
wicked sparrow
#

Oops that might be the wrong link hold on

sturdy swan
#

hi could some1 help me on how to put my bot on top.gg

fluid oxide
#

and then when your satisfied with your code, put it in the long description

austere nexus
#

you know how bot dev will put a detailed description about their bot and then there will be a mini website.

fluid oxide
#

<iframe>

#

does that.

austere nexus
#

oh its the frame

wicked sparrow
rough anvil
#

H

winter finch
#

hi

austere nexus
sturdy swan
#

is there an easier way by putting my bot on the top.gg page

austere nexus
#

its like an mini website

fluid oxide
#

basically, they have a site already and then iframe it

austere nexus
novel token
#

how do you get custom backgrounds

wicked sparrow
#

You can use HTML and CSS on your bots page if that’s what you are referring to

static dagger
#

Hello

#

Help me

#

My bot was approved and I have been waiting for more than an hour and it is not yet in the search and it appears as N / A

sturdy swan
#

Can I learn JavaScript in 3 days ??

wicked sparrow
#

Your bot should be indexed in our searches within about an hour or two your cache may not be showing it, try get a friend to search for it

static dagger
zinc ore
sturdy swan
#

@zinc ore wow do you have a online course good for me

static dagger
#

I've been waiting for a long time

sturdy swan
#

@zinc ore Good work for the early developer bot

zinc ore
static dagger
#

I already did EVERYTHING and they accepted it but the bot does not appear on the page

zinc ore
#

top.gg doesn't check how many servers you're on. You have to send that information.

static dagger
zinc ore
#

approval does not automatically make your bot send the data to the API

sturdy swan
#

Hey guys

static dagger
#

but the bot is on the page?

sturdy swan
#

my bot now is 10% to be reviewed what time exactly will be reviewed 3 days 4 days ?????

zinc ore
# static dagger but the bot is on the page?

yes. the bot is on the page. It's approved. We have established that already. I understand your bot has been approved. we cannot magically know how many servers your bot is in, so your bot must SEND that information TO us.

zinc ore
#

REad the pins, approval times are written there.

static dagger
#

Did he tell you how many servers is the bot in?

zinc ore
#

"he"?

static dagger
#

He told them how many servers is the bot on?

zinc ore
#

Who's "he"

sturdy swan
#

@zinc ore can I have help I am worried about my description can I screen shot it and see is it right or no to fix it before I being reviewed??

zinc ore
static dagger
#

Do you want me to send you on how many servers is my bot?

zinc ore
sturdy swan
#

Okay what rule is it I don't know what number

zinc ore
#

It's every rule.

#

The entire set of rules.

sturdy swan
#

Okay I am sorry I didn't know @zinc ore

austere nexus
zinc ore
#

Well that would be even more confusing to be honest.

unkempt notch
#

Ojalá eso ayude.

zinc ore
#

But I prefer not to assume what people think or mean, instead I'd rather have them actually be more precise in their answer.

austere nexus
#

Well to be honest on what you said is true.

static dagger
#

Tipo como ese

unkempt notch
zinc ore
#

I wonder how many times we have to repeat that they need to use the API for that.

static dagger
unkempt notch
static dagger
#

En cuál de todos ?

unkempt notch
#

Esa página explica cómo enviar el recuento de su servidor y recibir información de top.gg, seleccione el lenguaje de programación que usa su bot.

#

¿Qué usaste para hacer tu bot?

forest surge
#

i do code now how i start my bot?

static dagger
#

Node.js

forest surge
static dagger
forest surge
#

oh ok lol

static dagger
#

Tengo que poner todo en un comando ?

forest surge
#

i write code now how i start my bot?

humble eagle
forest surge
#

kk

unkempt notch
#

Está obteniendo más información sobre cómo usar la API que debe ir al #topgg-api canal.

static dagger
#

Y cuando alguien vote saldrá en el canal que eleji no ?

#

??

halcyon bloom
#

Does anyone know a good way to make an meme command

#

Está obteniendo más información sobre cómo usar la API que debe ir al #topgg-api canal.
@unkempt notch bruh so sabia que sabes ablar espanol :)

olive sequoia
#

With a meme api and if any further questions about it you can ask in #development @halcyon bloom 

halcyon bloom
#

Thanks mate

sturdy swan
#

how to be one of the staff ?

jaunty basin
#

you dont

sturdy swan
#

How to be @jaunty basin

jaunty basin
#

how to be me?

sturdy swan
#

How to be one of the viewers in top.gg @jaunty basin

jaunty basin
#

wait for applications

sturdy swan
#

@jaunty basin when was the last application

olive sequoia
#

nvm

jaunty basin
#

~3 months ago

#

@sturdy swan

sturdy swan
#

I think soon will be applications

olive sequoia
#

no

#

They have a lot of reviewers right now.

restive forum
#

$15.00

clear solstice
#

How long does it take for the bot to accept?

#

when my bot will be approved.?

humble eagle
junior hatch
humble eagle
#

lmao

olive sequoia
#

lol

tardy grotto
#

My friends are sending bad reviews as a joke with really inappropriate sayings, what should I do

olive sequoia
tardy grotto
#

thanks

#

they keep on doing it..

#

now he reported the bot

edgy oxide
#

So, do I need to do anything special to be able to change my server account in the api, because right now I dont see any way of being able to set it so it doesn't just say N/A

restive forum
rich venture
dreamy shale
#

Hi, I have question about setting up server webhook, is this the right place?

rich venture
dreamy shale
#

thanks

restive forum
rich venture
restive forum
rich venture
#

nw ❤️

rocky tapir
#

#10%

acoustic sedge
#

why my bot is in dnd

mild jackal
#

My bot showing NaN users

fluid oxide
#

use the api

mild jackal
#

Which one

fluid oxide
#

wait you said "Users"

mild jackal
#

Yes

#

Total users

fluid oxide
acoustic sedge
#

Why my bot status in top.gg is dnd

mild jackal
fluid oxide
manic pendant
olive sequoia
mild jackal
manic pendant
fluid oxide
mild jackal
#

Okkhh sry

candid elm
#

sigh 🤦‍♂️ . What do you do when you get a troll review?

#

I have flagged it but I'm wondering how long it takes for the review to get reviewed?

tribal rain
#

hey, is it possible to remove someones review from my top.gg server page? They left a false comment while they have never been in the server.

fluid oxide
#

Flag the comment for review from a moderator.

tribal rain
fluid oxide
#

Okay, so now you wait mexShrug

zinc ore
#

Once reported you just have to wait for someone to look at it and decide whether they consider it to be false.

novel token
zinc ore
#

Report them.

novel token
#

how

zinc ore
novel token
#

is that what it does?

zinc ore
#

Yes.

#

Those comments are then reviewed by staff and they take appropriate actions.

novel token
#

oh okay thank you. How long is the estimated time before someone reviews i-

#

thank you ❤️

zinc ore
#

I don't know of the ETA on that unfortunately

#

If it can be dealt with by blocking IPs and stuff I'm sure that will be done ^_^

novel token
#

hopefully so

#

i even know whos doing it too

#

hes also a developer here

zinc ore
#

I suggest you DM an online moderator to discuss the situation then, and present them with the proof for that.

novel token
#

i will be sure to do that

ebon mesa
#

I have an issue listing my server, When I'm logged in I can see the description as well emotes from my server, but when im logged out the description gets remove and the name changes, I have already clicked on the update botton and waited but still the changes get remove

sturdy swan
zinc oracle
#

thats a question for discord, not top.gg

#

whatever your typing

sturdy swan
#

thanks

zinc oracle
#

^ these guys can help

sturdy swan
#

Thanks

river thorn
zinc ore
#

That is probably an iframe, and it's most definitely not top.gg that's broken.

fluid oxide
zinc ore
#

also it works fine for me so it might just literally be on your end.

worthy wadi
#

help

#

there is a member of this server who sent me an NSFW content server to my md

#

how do I report it?

fluid oxide
#

DM an online mod with a screen shot and userID

worthy wadi
#

but

fluid oxide
#

but..?

worthy wadi
#

I'm sending the user information around here?

fluid oxide
#

I mean, it's fine to DM a moderator a screenshot of the user DMing you that and their ID. It's to help ban people who do that mexShrug

worthy wadi
#

ok

fluid oxide
#

Edit the bot page and submit without changes

sturdy swan
fluid oxide
#

No?

sturdy swan
#

My bot is already verified

fluid oxide
#

Ok?

#

To fix the image just edit the page and just hit submit mexShrug

sturdy swan
#

Ok

#

Thanks fixed.

fluid oxide
sturdy swan
fluid oxide
#

It's like what servers your bot is in that's also listed on top.gg

sturdy swan
#

Okk Gotcha

cold star
#

So I just applied to get my bot on my page when you moderators get this please review it.

fluid oxide
#

Okay well you have about roughly a week.

cold star
#

its fine.

tacit tendon
#

How long does it usually take for someone to respond to advertisement requests.

zinc oracle
#

can take a few weeks.

tacit tendon
#

Sheesh, that's insane.

fluid oxide
#

A lot of people request permission to get access to auctions

zinc oracle
#

the site has millions of users, requests take awhile

tacit tendon
#

I don't doubt it, thanks again.

sturdy swan
#

I need help please

zinc oracle
#

yeah, voting on multiple accounts from the same ip causes that.

sturdy swan
#

How do I get my Discord bot API ??????? @zinc oracle

zinc oracle
sturdy swan
#

damn i guess its for security

#

@zinc oracle I need help really

zinc oracle
plucky prawn
#

How do I test vote my bot?

#

To test the on_vote event thing

sterile meadow
#

Hi, can my secondary ownership of bot 741678335863816282 be removed please? I have tried to remove my self but i cannot

manic pendant
#

@gloomy shell

dreamy ember
#

yes/no?

manic pendant
#

@dreamy ember I would ask a bot reviewer+

zinc oracle
#

I actually dont know, had to ask in the bot reviewers channel, im sure someone will be around eventually.

long ferry
#

It is a scummy way to show up in search results, but afaik we allow that

#

Mod needs to confirm tho

dreamy ember
#

Ok..

zinc oracle
#

its allowed, we currently have no rule against it.

long ferry
#

If that bot has tags (not brief description-wisr) that have nothing to do with that bot, feel free to report it

#

Game tags excluded

dreamy ember
#

kk, thanks guys for the answer

normal abyss
#

one of my team member redeemed all the credits by mistake can he give all credits to some one else?

long ferry
#

Nope, once claimed, you can't transfer them

normal abyss
#

can't he give it back?

long ferry
#

Nope iirc

normal abyss
#

ok thanks

cold birch
#

Ping Me For Help Heart

manic pendant
#

@tacit zodiac ?

tacit zodiac
#

Hmm?

zinc ore
#

If people have questions they will ask it, they most definitely won't ping you, Panda.

manic pendant
#

Second time they have said that in this channel

zinc ore
cold birch
#

@zinc ore Im giving Help 😄

#

im a support with no role

#

xD

manic pendant
#

@tacit zodiac Feels like troll

cyan palm
cold birch
#

ok

daring birch
#

Do bot reviews have to be manually reviewed to be accepted?

long ferry
#

if you flag a review, it is manually reviewed yes

daring birch
#

But not when u submit one

long ferry
#

Nah not automatically

daring birch
#

ok so when you submit one it is Also manually reviewed?

long ferry
#

When you submit one, it should be shown immediately

daring birch
#

Ok

long ferry
#

there's no reviewing inbetween that

daring birch
#

Thanks

long ferry
#

unless you flag it, then it is being reviewed and if it breaks the review guidelines, removed

daring birch
#

Yep ok

gusty saddle
#

Dispute means?

#

I got a message that my bot declined and if I want o dispute I have to dm

long ferry
#

Dispute means if you don't see a reason for it being declined, in other words: Thinking the decline was false

gusty saddle
#

So, I can dm and tell him to recheck my bot?

long ferry
#

If you think your decline was false, if it wasn't and they did not make a mistake on their end, your decline is correct

#

You can always reach out to reviewer that reviewed your bot nonetheless, they'd be glad to help you understand why exactly your bot was declined CatThumbsUp

gusty saddle
#

Oh.. My bot declined and I do not have the html of the web. gigagun gigagun

cold birch
#

@long ferry @Phạm Huy#9999 is advertising!

#

DM advertise

long ferry
#

DM a mod

#

any mod

undone marlin
#

fuckin forgot to turn off my dms somehow lmao

long ferry
#

Reach out to a moderator instead

#

If it occurred through this server

undone marlin
#

@trail plaza

long ferry
#

Not through this server, nothing we can do

undone marlin
#

is the support channel not a channel to reach out to staff?

#

what?

long ferry
undone marlin
#

ah they left alr

long ferry
#

No they got banned

#

nvm

undone marlin
#

yeah

#

xd

long ferry
#

report them to discord if you wish nonetheless

gusty saddle
#

Is there any place that I can tell a suggestion about top. Gg?

long ferry
#

wait

#

there

gusty saddle
#

This goes to me?

long ferry
#

yes

gusty saddle
#

OK thank you.

heavy wasp
#

@crystal cliff bro plz verify my bot i made it online now

long ferry
#

not lyssy, but your bot has to be online to be reviewed, resubmit it

sturdy swan
#

@long ferry hey is there some issue when in voting?

long ferry
#

Lemme check

sturdy swan
#

when i vote it keeps showing something is wrong

long ferry
#

Oh, did you previously vote already?

#

or someone in your network for that bot already?

sturdy swan
#

then when i refresh and vote again it shows i already did

#

i mean general voting i dont have a bot

long ferry
#

Try a different browser

sturdy swan
sturdy swan
long ferry
#

For example safari is known to cause issues with voting

sturdy swan
#

i use chrome

long ferry
#

phone or pc?

sturdy swan
long ferry
#

bot-voting works
server-voting works too

#

Both with ads and without ads

#

Using chrome aswell, if you're using any extensions, try disabling them

#

Also, did the vote go through after the error message?

glad crest
#

When will my boat be approved

sturdy swan
#

Hello, I would like to open a dialogue about my bot being denied, How do I do so?

long ferry
long ferry
sturdy swan
#

By bean or smthn

long ferry
#

the Reviewer who declined your bot was bean#8086

sturdy swan
#

Yup

#

I cant search them in my user list

long ferry
#

@rose glacier

#

sorry for ping SCrunWTF

#

that's the reviewer who declined your bot, reach out to them if you wish to dispute

sturdy swan
#

I have, Thank you

midnight flame
#

-botinfo 794963429516902400

wild stoneBOT
#
GEM
Bot info
ID

794963429516902400

Username

GEM

Discriminator

8843

Short Description

High quality Discord music bot with FREE volume control! Audio effects! your own files and more!

Library

undefined

Prefix

g!

Total Upvotes

1

Monthly Upvotes

0

Server Count

No server count

Owner(s)

@midnight flame

long ferry
midnight flame
#

Thanks @long ferry

long ferry
#

Reach out to a Moderator with that screenshot and his id

sturdy swan
#

kk

sturdy swan
willow falcon
#

Is it a bug that my bot is actually pinged in #mod-logs ?

long ferry
#

No it's not a bug, they're intentionally pinged there aswell

long ferry
willow falcon
#

I'm just asking cuz my stats command shows it's in 6 servers, and only 6th server that can be is this one

sturdy swan
long ferry
#

@sturdy swan i can only suggest clearing cache, logging out and in and even trying a different browser

sturdy swan
#

thanks for helping

long ferry
lament tinsel
#

hi

#

I cant vote on top.gg, what can i do?

reef stump
#

.help

long ferry
lament tinsel
#

well, I have my account and my sister's account on this device and we both vote, now top.gg say we are voting with multiple accounts and both of us cannot vote now

long ferry
#

You cannot vote with multiple accounts, that's correct

#

This is currently in place as a temporary solution for botting iirc. Wait a full 12-13 hours and try again. Only one of you Will be able to vote

#

Unless the other uses cellular-data or smth

lament tinsel
#

ok

#

thanks

sturdy swan
#

what does redemption do

#

for voting credit

woven geyser
#

Umm hey when I pressed add bot and

#

After that I submitted

#

It said safari can’t open this page

#

And when I refresh the page that I was in

#

It Ressted everything like my add bot application

#

So I have to redo again I redo it like 2 x now it keeps happening

#

@small lantern

warm citrus
#

can putting tags not relevant to your bot get your bot removed?

woven geyser
#

No

#

Like when I press add bot

#

I filled up what I have to fill

#

When I press submit

#

It said

woven geyser
#

SaFarieee CaNuT oPeHn ThE pAgEeeee

#

That’s what it said when I submitted

warm citrus
#

should i add to all the game tags?

sturdy swan
#

i would not do that

warm citrus
#

oke thanks

woven geyser
#

Hey how you guys have dev role

warm citrus
sturdy swan
#

^

woven geyser
#

Oh

sturdy swan
woven geyser
#

I need help with mine school up to see my problem

#

I’m using iPad

sturdy swan
#

-botinfo 726551642186580009

wild stoneBOT
#
Bot info
ID

726551642186580009

Username

Private Parody

Discriminator

4810

Short Description

A fun music HD bot ! <3

Library

undefined

Prefix

pp!

Total Upvotes

1

Monthly Upvotes

0

Server Count

No server count

Owner(s)

@fluid heron
@deft basalt
@bright kindle

woven geyser
#

I can’t open another browser

sturdy swan
#

you can get chrome on an ipad

woven geyser
#

Ok

sturdy swan
#

when will my bot get checked o.o

#

whenever the bot checkers get around to it

#

ah

woven geyser
#

Hey I made a bot I should get a bot dev badge right?

long ferry
#

The badge was removed, topgg has nothing to do with it

woven geyser
daring birch
long ferry
#

Because of badge hunters, but yeah not related to topgg

warm citrus
#

just redirects to my bot

frozen crystal
#

i am not able to set up a role for server voter what do i do

long ferry
warm citrus
daring birch
warm citrus
#

thanks

frozen crystal
daring birch
#

Btw how long is average review time for auctions review?

frozen crystal
#

wrong person

#

sorry

daring birch
frozen crystal
#

ah ok

daring birch
#

ok

frozen crystal
#

but im using server voter bot not dbl bot

daring birch
#

@frozen crystal then not top.gg related

frozen crystal
#

oh

daring birch
#

mhm

frozen crystal
#

there is a dbl bot i have dsl bot @daring birch

daring birch
#

Yea I meant @small lantern

#

Sorry

silver forge
#

hello

daring birch
silver forge
#

can you speak arabic ?

daring birch
#

no sorry

silver forge
#

i need help

silver forge
daring birch
#

yea sorry, ask a bot reviewer on that

#

Or moderator*

twilit nymph
#

Just to clarify, a bot sending a DM to the bot owner of the server it joined with an invite is not allowed, right?

uncut turret
#

hella

silver forge
#

<@&304313580025544704>

long ferry
tacit zodiac
#

-atmods

wild stoneBOT
#

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
long ferry
#

Bruh

silver forge
long ferry
#

Did you really had to ping mods

twilit nymph
#

Okay, but is it fine we have the command but just not the join the server?

#

or shall I remove it

long ferry
#

You cannot create invites without a moderators knowledge, doesn't matter if you use it or not. It is still considered a privacy breach

twilit nymph
#

alright, I shall remove it, but is it still fine if we have the server name that it joined?

long ferry
#

Yes that is fine

twilit nymph
#

Alrighty, thanks :D

long ferry
#

You can track what servers the bot joined, as long as you keep it for yourself (such as a joinlog channel). But again, creating invites for that particular server without acknowledgement is a privacy breach

twilit nymph
#

Okay, thanks,

#

Oh, one more question

#

Is it allowed that we have a command called .server so that people can use this command to join the bots server?

wicked sparrow
#

Yes you can have a command that gives the link to your discord server

twilit nymph
#

ok cool, thanks guys!

silver forge
#

I asked a question and no one answered my question?!

daring birch
#

What is it?

silver forge
#

On your site, I am trying to make a vote on a specific bot, but it does not accept any vote@daring birch

daring birch
#

hmm wdym?

silver forge
#

probot

rocky comet
long ferry
rocky comet
silver forge
#

When I click on vote he tells me that I pressed voters from other accounts, but I did not click on any other account !!@long ferry

twilit nymph
#

Do we have to have a website URL to add our bot to top.gg

long ferry
#

You cannot vote on multiple accounts, wait a full 12 hours and try again

long ferry
rocky comet
twilit nymph
#

ok cool

silver forge
long ferry
#

Someone on your network is voting for that bot then

silver forge
daring birch
#

That’s the same IP

long ferry
silver forge
#

oh ok

#

thx 😄

sturdy swan
#

help pls

wicked sparrow
#

Are you trying to use it with a discord webhook

#

If so they don’t work with disocrd webhooks, head over to #topgg-api and you should be able to get some support there

winged kite
#

Hey so I bid for wrong server

#

Pls help me

#

Please

#

What do I do pls tell

long ferry
strong atlas
#

Hi

long ferry
#

Hey hey, can we do anything for you?

#

nvm dude got banned

gray pelican
#

my bot is 90% close to being reviewed

daring birch
#

Nice?

gray pelican
#

How long does it take after that?

daring birch
#

No ETA

spice chasm
#

hey is there anything wrong with having a friend with a bigger server help you promo your link with a giveaway??

wicked sparrow
#

You can send your bots invite link anywhere you want aslong as you are following discord’s TOS and the servers that you’re sending it to rules

spice chasm
#

not about bots its about a server

wicked sparrow
#

That’s also fine

#

If you have a friend with a big disocrd server that would happily promote your own server then that’s fine

spice chasm
#

cause i have had lots of "big server owners" threaten me the past few days all cause i paid my friend for a giveaway

wicked sparrow
#

Well it certainly won’t cause problems here and afaik it’s fine in accordance with disocrd TOS. Just refer to the TOS first anyway

spice chasm
#

okay i just wanted to make sure some "big server" owners have threatened to get me banned and said i was botting and i didnt even know that was possible

#

thank you for your time alex

sturdy swan
#

me and a lot of users have that on my server

long ferry
#

Did someone on your network vote for that bot/server already?

#

also, try a different browser

sturdy swan
#

but no role has given by bot

wicked sparrow
#

That appears as if you or someone already voted on your network

sturdy swan
#

some ppl are getting role

long ferry
#

i can also test voting for a server to make sure

sturdy swan
#

server id 560189268304330772

daring birch
#

Wait there’s an appeal server?

wicked sparrow
#

?

daring birch
long ferry
#

nope

daring birch
#

How do people appeal...

wicked sparrow
daring birch
#

oh ok

#

Good to know if I do get banned when I be stupid

sturdy swan
#

we did giveaway for all people with role given by top.gg but only 37 people got this role

long ferry
sturdy swan
#

and theere was over 100 votes in 12 hours

#

its working for some people

cobalt sleet
#

@sturdy swan it's the weekend so votes count double

sturdy swan
#

but only first vote

#

what thats mean

cobalt sleet
#

If I vote now, it counts 2 instead of 1

sturdy swan
#

and why don't i have role

long ferry
#

Remember that you cannot vote twice, you have to wait a full 12 hour cycle and cannot vote multiple times on the same IP/Network with a different account

sturdy swan
#

if i am limited

#

i don't vote on any other account

#

any users too

long ferry
#

I generally suggest using webhooks for votes instead of using dsl for the roles, as dsl does not seem to work 100% of the time (from my experience on a friends server i manage)

sturdy swan
wicked sparrow
#

Like hope said, you should consider setting up a webhook to provide the roles.

sturdy swan
#

so it won't be fixed

long ferry
#

It's just generally better to use webhooks than dsl's vote rewarding

sturdy swan
#

I know, but some coding is needed, does api provide call when 12h ends?

cobalt sleet
#

Nope

#

You'd have to save the vote timestamp to a database and then check your database for votes made 12h ago to send a reminder or remove the role

long ferry
#

I for example just scheduled another task on my bot that just reminds the user that the vote has expired (if they agreed to being notified) and just remove their role. If they revote, it starts from the beginning

sturdy swan
#

yeah, if I will have more time and it will not be fixed, prolly I will do that

cobalt sleet
#

I have a separate process that does that for my bot too but it also counts up their voting streak and if they go 12h without voting after their last reminder they start over. It also rewards them with bot currency and a role in the support server.

long ferry
cobalt sleet
#

I can also DM you a starting point using JS if you like.

#

But won't make it 😂

sturdy swan
#

thanks, i will manage that, we have bot doing all server stuff - written in python

#

but imo this should be fixed on your side too

wicked sparrow
#

I don’t think there is anything that can be done

stray turret
#

Hi! Quick question to make sure I'm doing this right. If my bot was denied, am I able to go ahead and reapply (I understand that I'll have to wait again), I'm just wondering if I have to wait before I can apply

long ferry
#

Yup, if you fixed the cause of the decline, you can resubmit it

stray turret
#

Tysm !

long ferry
#

This does not apply to offline bots, you can always resubmit your bot if it was declined for being offline, just make sure it is online then

sturdy swan
long ferry
#

That is something you can use for auctions to promote your server

sturdy swan
#

how long do I need to wait after request?

long ferry
#

around 2-3 weeks at the moment

sturdy swan
#

I did month ago

torpid thorn
#

Top.GG API Error: 404 Not Found

long ferry
torpid thorn
#

nobody responding

long ferry
#

You didn't ask anything there

torpid thorn
#

i asked like a week a go

uncut turret
#

@long ferry

#

pls help

daring birch
#

Yes what do you need?

uncut turret
#

my bot stayed at 90% for 3 days

glad crest
#

why my bot verified

uncut turret
#

aga bakmıyo ki

uncut turret
glad crest
#

türkmüsün

long ferry
#

This is normal, just wait

daring birch
#

That we can’t help about, plus it’s a estimate

long ferry
#

the percentage is an estimate, yeah

#

Patience is the key when it is about queue duration

uncut turret
#

Waiting for 3 days, isn't it because it will be approved? :d

long ferry
#

Queue just takes time

#

we are humans, we also have around 1k+ other bots in queue we have to go through first

runic otter
#

hi i just got premium how can i test out some new features?

daring birch
#

by voting for bots

#

see if you get ads or not

#

Nice u do have premium

long ferry
#

Premium currently only comes with a badge and no ads, more to come soon

runic otter
#

oh rip i think i thought ti was premium for a bott

daring birch
#

lmao

runic otter
#

😄

#

aw well haha enjoy the sub 😄

daring birch
#

😄

runic otter
#

literally no idea what this is then 😄

#

oh i see what i did now lmao

long ferry
#

It removes ads on the page and you should be able to vote without ads

#

More features of premium are going to come soon though CatThumbsUp

runic otter
#

was on a bots page i clicked the vote link not paying attention then hit premium thinking it was for that bot not the voting thingy

daring birch
#

LOL

runic otter
#

big rip

daring birch
#

I mean you can now vote with no ads

runic otter
#

i never bothered voting in my life xD

#

never had ads so yea idk 😄

daring birch
#

lmao

edgy zephyr
#

Seeing people asking how long it will take only in 3 days....somewhere in between me waiting for it since dec 24 lol

wicked sparrow
#

For bot approvals?

long ferry
#

Patience is the key

wicked sparrow
#

They take around one week or more at the moment

long ferry
#

It can take longer

wicked sparrow
#

It’s just been the holidays, people have just finished up celebrating Christmas and New Years

edgy zephyr
#

But yeah the result of patience is sweet so :)

wicked sparrow
#

Chances are you are near the top, it’s just because of the holidays reviews have been very slow which is to be expected

edgy zephyr
#

Probably i can expect a result in upcoming 2-3 days then i guess or who knows haha

daring birch
#

:))

tardy grotto
#

Ours took 2-3 days

#

One day some1 checked alot of bots ahah

long ferry
#

The holidays just came around and we had less people actively working on queue. This should recover during the next few days/weeks CatThumbsUp

#

and potentially get back to the below a week time

final kiln
#

I'm glad for it 💦 I had a huge binge of updates on mine as soon as I submitted it

gray pelican
#

If my bot is approved, I will receive a notification from Luca, right?

sturdy swan
#

yes

languid void
#

IOS voting is buggy, can't watch the ad and my browser said something failed

long ferry
#

Use a different browser than safari

#

Safari is known to cause issues

uncut turret
#

pls help me

humble eagle
#

dont ask to ask

long ferry
#

What do you need?

subtle relic
#

Hi! I want to know how I configure the invites so that I can place them on my server.

#

on a specific channel

wicked sparrow
#

You can create an invite link to a specific channel, by right clicking the channel and pressing invite people iirc

#

Then you can use that link on the servers edit page to make them join on a certain channel 🙂

burnt kite
#

Just want to ask, how long does it take to be reviewed for auction access? And is there a way to edit the first auction access request that I’ve sent?

olive sequoia
#

I believe it’s around 2 weeks + and no you can’t edit your request.

vast forge
long ferry
#

enter the amount you're willing to spend in auctions

tribal wedge
#

Every time I refresh my Top.GG site my bot has different votes

vast forge
long ferry
#

The category you're willing to spent on (such as Anime, Role Management etc)

wicked sparrow
wicked sparrow
#

No worries!

stuck oar