#support
1 messages · Page 267 of 1
thats not true
@hard lava can I ask one question?
Lmao
why ask?
@hard lava Bots do not have a proper presence atm due to the change of not adding bots anymore
If I delete My first discord bot from top.gg will i loose my role of bot developer as my second bot is not published yet??
yes
oh i will delete my first bot then after second one goes live
Reviews have been disabled temporarily by the top.gg moderation team to fight misinformation.
why : (
?
Thats Good Though cause many people spread misinformation
I seem to be able to leave reviews but if it's not letting you and it's truly not working now you kinda answered yourself @sturdy swan
read your message again
misinformation.
You guys make bots and stuff here?

Oh hope someday I become like you guys
please any body answer guys : )
ok
It's been 4 days, when will the answer come?
read pinned messages
Hi
I need help
I adding there 8 perm
I'ill delete and i making 0 perm?
@humble eagle
what
Can someone give me a reason why my bot appears offline every time I upload it to top.gg when it is online 24/7 on the server it is on?
Its normal
I've already uploaded it 3 times I think
If your bot is offline during review, we cannot review it
On top.gg, it showing as offline can be ignored
Bro
As presences cannot be checked anymore
@wanton folio can i ask whats your main language
Im from turkey and my english a little bad
Türkçe konuşabilirsin burda
Removing Ads From top.gg Doesnt mean your account getting banned from the website right?
We have some turkish speaking mods, so It may be best to wait for one to answer you later.
8 olarak ekleme
0 mı eklemeliyim
Evet
removing ads?
Pinned messages i okudum da
Yeah
botuna hangi izinler gerekliyse onu ekle
^
Onu görünce evet korktum :d
Good to know NMW03 can speak turkish 

Aslında botuma moderasyon komutları koymadım
Bunun için 0 eklesem yeter
Bir dadika.
Dakika*
My question please
per rules you shouldn't remove ads. Yes.
Adblockers, that's something we don't care. Removing ads on your bot page with css is something that we do not want
mod will warn you
Cause I removed all the ads
Şey birde
let me get them back
how
Thats Easy
Be more specific because we mentioned we don't care about adblocking. Just bot-page css ad removing
yeah
How can one remove ads with css? Editing class or something? (just wondering not.gonna attempt this)
@humble eagle
@wanton folio loli reşit olmayan çocukların cinselleştirilmesi demek
you can use css in your bot page
ayrıca bot sayfasında NSFW komutlarının olduğunu belirtme
removing ads with css is not allowed per #rules-and-info
clientsided/usersided Adblockers are fine
So I cant remove any ad from bot page?
Tamam ben sana eğer senin için sorun olmayacaksa websiteden linkini atsam
Uyumluluğunu kontrol eder misin
Correct, you are not allowed to remove ads with css on your page
Simply put, removing ads completely is not allowed. Moving them around (But keeping them visible) is fine. They must be visible and never removed with things like Display: none; ect
ohk Thanks For telling
but i am only removing it from bot page not any other place
that is not allowed
If you're removing it using css on your bot page (through the bot page description), then that is not allowed
So can i decrease there size?
That means i am not allowed to do anything with ads except that everything is fine right?
yes
if you hide anything essential (like buttons such as the report button or in your case ads) then that is not allowed
Other things such as modifying font color or size or anything else non-essential is fine
How are ads essential?
Premium users are allowed to hide ads?
no
oh
Thanks For telling
When do auctions end?
read the #580510490074152961 channel in the auctions section
ok ty
how can i access that channel?
@long ferry Can I move the location of ads?
Spice up your Discord experience with our diverse range of Discord bots
oh thanks
I am not blocking it or anything just changing the location
That Should be allowed right as its written in guidelines about blocking and i am not blocking
I generally suggest you leaving the ads like they are right now
why do you want to change location
sure i have no other options
That's why there's premium if you do not like ads
Loaded fine for me @woeful ledge 
Nah if i buy premium then i can disable ads for everyone then
no
Nevermind thanks for telling i am enabling all ads
1 More question Please
Is Removing scroll bar allowed?
yeah that's what i did too
Nice
as long as it still scrolls
Hi
Hi
yeah it scrolls
Im sry for ping but i had to edit it without any changes now it works thx
reload the page
refresh
Yeah it fixed the issue
Can't find anything on this, but how do you pay with auction credits?
I did allow ads now but still cant see any ads are they blocked by default on pending bots which are in queue?
@wanton folio
Botunuzu doğrulamaya mı çalışıyorsunuz?
Siteye ekletmeye çalışıyorum
I need help, my bot got 100 members and now I want to check it and I can't, what do I do?
Bir yetkilinin uyumluluğunu kontrol etmesini rica ediyorum da şuan bakmayacak kadar meşguller heralde
Onay için 11 ocak ı bekliyorum
https://top.gg/bot/new adresine gidin ve ardından sayfayı doldurun ve bir moderatörün botunuzu incelemesi için bir hafta bekleyin. @wanton folio
what you mean?
@south slate https://support.discord.com/hc/en-us/articles/360040720412-Bot-Verification-and-Data-Whitelisting
discord.gg/discord-developers
ask there for further questions
@mellow drift demek istediğim o değildi
Demek istediğim botun websiteye eklenicek mi diye gözatmasıydı
My Question please
Herhangi bir kural dışi hareket var mı diye
Hmm anladım
I meant that my bot got 100 servers and how do I check it? I am not getting it.
Teşekkürler
#rules-and-info bot rules kısmın oku
server list rules mi server rules mi
Support sunucumda düzenlemem gereken bir şey var mı ki?
hayır
Hmm tamam o zaman yardimların için teşekkür ederim.


is @small lantern in your server
Is it required to add the bot to my server when I want to add it to the page?
Yes if the DSL bot is not in your server then you cannot advertise your server on top.gg
Ok thaks @wicked sparrow <3
türkmüsün
evet
bana yardım edermisin şimdi sunucuma dsl ekledim üye sayım 87 ama 17 olarak gösteriyor
yazdığımı oku
Whats the average waiting time atm for approval?

sick thanks
What is the testing server id? I need it to whitelist the server
The testing server is a national secret
Haha nice joke
It would be best if you whitelist every server till they finish the review
And the testing server is a secret fr
Why do you need to whitelist the server? Though you can ask a mod or bot reviewer for the id
I'll explain why I need it
I bet he won't get the server's id
Then just dm a mod asking for it
Why? People got it in the past lmfao
Anyway its not really a big secret is it
Oh well, just dm a bit reviewer
333949691962195969
Discord has asked me an additional question on my intents request and I need the intent for the bot because with the server members intent the bot would just break since discord is on holidays it'll take a huge time and the bot is sitting at 99 guilds for now if 1 more guild is added the bot can't be added to any server so my bot will get declined
So what I am gonna do is
If server id = top.gg testing server id
Don't do anything
If it's not equal to the top.gg server id leave the server
I sent it above, got it from logs
Alright
Then just remove your bot from our queue
Oof
Or are you saying you are making it not work on other servers?
He right tho, if no one will be able to add it
Noo I just wanna reserve that 1 spot for top.gg server
I mean sure you can do that if you really want to.
But if it doesn’t work and we can’t add it then it will be denied
Alright
Yes it’s valid
alr ty
What is required to get a certified developer badge?
@wise void Certified Discord bot developer badge? You can't, not anymore. They stopped giving them around September-October. Or earlier
Aug 19th
Are having too many perm request on bot = decline?
Yeah for stupid thinks
My dev portal are bugging
So we don’t invite using your invite link, we invite using permissions=0 you bot isn’t allowed to ask for permissions it doesn’t need
We don’t moderate what your invite link asks for though
Hmm why?

Remember this is the support channel
What
I thought shubh needed smth
Aah sorry
Sorry boss
If it’s offline we cannot test it
my bot was not accepted, where do I see the reason? I have already sent several bots that have been accepted, and I cannot see a reason why this was not approved.
there is simply no reason, just saying it was declined
nice
Hi im playing Dust atm and someone is fly hacking and just walking though my base doors im on Server 67 and the hackers user is marmokssdd.
If someone could do something about it it would be extremity helpful
oh
wrong server?
Yes obviously xd, you will have to find or contact the administration of “Dust”
It’s okay, hopefully you find what you were looking for 🙂
What do you mean by that?
You mean webhook token?
Yes
cant skip vote ads
Which device and browser do you use?
I came here from the Poketwo bot? Is that right? ahahaha
are you looking for support for that bot?
Yes
go to their support server
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
Yea but I cant find it lmao. Anyways.. thank you xD
The only discord server I found on the website was this one and idk why. xD
chrome
which version and device are you using?
Hello I have a question
I have a suggestion system on my bot
Should I make to enable or disable or set it require manage server on manage channels?
This application has suspicious growth, so we cannot accept your application for verification at this time. In the meantime, we have increased your maximum guild limit to 250 guilds. Please try again in a few weeks after seeing normal, non-advertised growth.
Does anyone experienced this?
can anyone help me with the server listing?
Whats up
dms
Thanks alex!
No worries!
@whole wharf I can't Dm you, can you add me plz?
My dms are on, turn yours on.
Ah, true
The keyword for my server is messed up, can someone dm me to help?
I just explained it to you in DMS..
@wicked sparrow Sorry for ping but I have suggestion system should I make enable and disable command require manage channels or manage server?
Sorry for ping again
Oh thanks
Hmm
Use the api to upload the count
Yes
but with servers?
That's upvotes, not servers.
But that's the lib
I'd recomend using the POST method instead of their API, but that's just my personal feeling lol
Quick question, can the DSL bot be used to have people vote for your server?
In what sense?
The DSL bot is required for your bot to be on DSL. I believe you can choose for it to add a role when someone upvotes for 13 hours if i recall correctly.
Are you trying to POST how many members are in your server?
Or your bot guild count?
const Discord = require("discord.js");
const client = new Discord.Client();
const DBL = require("top.gg");
const dbl = new DBL('Your top.gg token', client);
// Optional events
dbl.on('posted', () => {
console.log('Server count posted!');
})
dbl.on('error', e => {
console.log(`Oops! ${e}`);
})
Oh, I have no clue on JS. I just used the links to send requests to.
So there isn't any command (!bump for example with the Disboard bot) you can use to upvote your server? You have to do it manually through the website?
No, they have to do it through the site and watch an advertisement.
Define long
hey so top.gg straight up just ?? doesnt work for me? it like has a seizure every time i open it and eventually it just shuts down and says “a problem repeatedly occured.”
Are you using safari?
yeah i tried it with google just a few minutes ago and it did the same thing
i sent an email to support bc the discord invite wasnt working but now it is so yay xD
Works fine for me
Uhh hello
I want to make a background for my bot on top.gg
How the picture size should be?
This guy is violating The TOS in the server
This site is not working, im on windows pc searched on google chrome, and ye
right when i said it it just worked
Any size u want, but make it big
You can't predict all the screen sizes anyway
@orchid axle I’m sorry I wanted to mention you do that I can DM you I’m really sorry
Okay thanks
ill just not use it then
Hey I got a quick question.
What does the clicks mean?
Because emotes tag has 60k views but 100 clicks kinda weird
please keep auctions questions in auctions channels
hello, so i tried to vote for the karuta bot and this is like my 5th time voting, and when i went to vote it said that I am voting through multiple accounts, I dont have any other accounts and the only other person that uses my computer is my brother, is there a way I can fix this
dam, that sucks
How can i get my bot here?
In the server?
Yes
You can't
They removed this feature some time ago
It gets added to a test server for the review
And then kicked
a) top.gg verification isnt related to Discord Verification
b) The badge isnt obtainable anymore
Oh sad
Why does top.gg api sometimes 404. I assume this isn’t a problem on my end as it only happens every now and then
How to make a team.
Oh maybe this is a #topgg-api question
Check pinned messages
1 week or more
thx
go to https://top.gg/me, click edit profile then click on your name in the upper left corner
Thanks!
How do I make a team 
He just answered 2 messages above
im an idiot
i need help with setting the voter role even thought i put it at
"Reward Role
A role to reward people who vote in your server.
Can't see your role? Make sure it's below the bot's highest role"
members dont get the role
@grand ravine sry for the ping but can u help me?
arkadaşlar ben botu ekip e ekledim ama ekipten çıkarmak istiyorum nasıl yapıcam
Is the DSL bot in ur server?
ye it is
Is it above the role to give to voters?
for some reson im not able editmy server in dsl
should i?
Yeah, and don't give it admin, only manage roles
How to do like this?
if you're using node.js you can use Top.gg AutoPoster
https://www.npmjs.com/package/topgg-autoposter
what's the top.gg token?
Oh Thanks Odin
api docs -> "my bots"
How can i get the widget for the server for just the server count?
when i use the fowllowing, the whole image shows up
not just server count
Why you're thanking to me, Alex is the one who helped you :(
thx
I have a bot, why i can't get my bot api token?
your bot probably isn't approved yet
can i get back my bot again approved? cuz my first account get banned and it was have a discord bot named xinox bot that wwas approved in top.gg so i make i new bot in this account
"my first account get banned"
Why?
idk
Yep it's not approved yet, you'll see your bot in there after your bot gets approved
Lol
Banned from server or discord?
discord

o
Tell what do you need
No

" the guy she tells"
@sturdy swan and what help you need
@glass oriole #memes-and-media
bruh
can someone tell me ?
Why are there so many dumb people in here?
im sure this guy is a troll
If your going to ask for help then be a troll afterwards don't ask for help. Some of us has been here for a while / were previous mods ect.
@tranquil yacht pls talk to him
apparently the verification process is still work in progress


thx.
guyss
Why Certification Program is closed?
whenever i try to edit my server, it shows error 504
they're probably making it better
its like this from few days
@glass oriole I think it's cuz they are in holidays too
No, it closed a long time ago
They're reworking it
Into something better ig
@gloomy shell can u remove @sturdy swan

Man, we told u 10 times
To go to general if u don't need help
Guys I got a problem
When I try to add a bot to any server
It tells me "I need to verify my e-mail"
Idk how 💀
Verify it then
Verify ur email then
And there u go
Reload the page, you probably spent too much time there that thee token expired
Click the big orange bar on top of discord
i did, its been like that from a week or so
I really did reload like thousands of times
@rancid ice check u used the right email
And check spam folder
I checked
Did that too
I see, is there a resend button?
I even sent myself a mail from another family's phone to make sure that my e-mail works 😂😂
I see, lemme check one sec
There wasn't a "send" button
I suggest continuing in another channel, like #general
It's not top.gg related at all
@rancid ice come to general
Okay
um ??
@gloomy shell do u know why 403 happens in server edit page?
To help the dude above
uh i got my brother to vote for my bot but it says im voting on multiple accounts
same wifi same ip maybe the web is checking that way
😢
just say it dont say you have question to wait some one to ask it what is it
How do i get the webhook that only displays the server count?
this displays the giant one
where can i find this?
gm a sec
@marsh socket
https://www.npmjs.com/package/dblapi.js/v/2.4.0
there is example for server count
i think you still need that packge that i send for the count to be at the widget icon(sorry i dont speak english)
@sturdy swan ask mod about it on dm
ah, i see
use the example still the count will be at the widget icon
??
it shows this for markdown:
is this at bot desc

How long do bot approvals take now it was like a good few weeks when I got my original bot vertified and I'm starting work on a new one
i hear it's as fast as just several days
2+ weeks (if you talk about approve for top.gg)
Yeah alright thanks @broken ember
are you talking about profile picture?
have how to add the bot that was approved on that discord server?
We don’t add bots here anymore
@cunning hornet what is your question
If you're just going to say "help" and "guys"
we're unable to assist. Give us more information or an actual quesiton please.
i believe that he mean why that profile's picture doesn't load.
besy hosting for music bot???
Once it reaches 100% your bot will get reviewed.
Bu, kuyruğun% 30'unda olduğunuz anlamına gelir,% 100'e ulaşmadan önce biraz beklemeniz gerekir, ardından modlar botunuza bakacaktır.
@wanton folio
Tamam iyi! Artık yardıma ihtiyacın var mı?
Hello, My discord bot got declined due to a power outage
Mods can't control your power, you will have to resubmit.
Ok
You just have to resubmit it and hope it won't happen again, I wish u good luck my friend
hello, my bot got denied for no reason I feel
DM the mod if you disagree with the reasoning it was denied
@inland shore DM the bot reviewer that declined your bot if you feel your bot has been denied for the wrong reason.
then wait til u do 
but its been a week
also don't just say "hey" or whatever. Make sure you state the reasoning why your DMING them
I did
Whats your bot name?
Okay, DM them again then 
ok but I feel like if they didn't answer after a week then what is dming them again going to do
Who was it?
lyss
I doubt the decline will be changed, but try dming again.
can i just point out how screwed up that is, if im a bot reviewer and decide to deny bots willy nilly (not saying at all that thats what this is) there's nothing the person affected can do but dm me?
thats not a very good system, in my mind
if you think she is reporting willy nilly you should talk to a cm.
which yes, if we get a lot of people saying a bot reviewer is doing a bad job they will be talked to
all bot reviewers can also see what other bot reviewers do while reviewing bots
so we can also check each other
ok, that's much better then, I apologize
I still don't like the idea of having to basically sit and watch general and wait until they send a message, just to tell them to check their dms
clearly
but they aren't talking in general
I feel you bro, I got ignored many times
so putting 'check your dms lyss' would do nothing
And I know they read it, they just don't answer.
ok
@inland shore https://i.imgur.com/3qz4iUW.png ;p
:D
even if they've talked in staff chat or wherever that still doesn't mean i can tell them
You generally need to respect that they're Moderating a around 100k Discord Server, they have a life outside of Discord etc. The amount of people that they get DMs from are probably huge and your DM just gets drowned Inbetween that
I can confirm when I was a mod, we did get DMd quite frequently.
ok, so if that's the case then maybe the system of dming the reviewer needs to be changed
to something like submitting a request for re-reviewal with a reason
having to sit and watch general chat to tell the mod to look at dms is not something that should happen, and isn't a fault of either party but the system of having to dm them in the first place
its generally not what we advise
we generally advise you dm a mod, if they dont get back to you, then we cant help you
and thats a problem
it shouldn't be like that
dependant on one person answering a dm
I know, I'm just mad at this point
it was declined for 'supporting' a competing service
Thats ur reason there
Please direct message the reviewer that declined your bot if you want to dispute it
and the only thing that could be on my bot would be the feature of tracking disboard bumps
disboard is competing with dsl, that is a correct decline
Fr
but its not promotion at all
you list their service on our site?
It's supporting tho
not at all, it was a singular bullet point
If you mention competition in your bots description then it counts as breaking our competition rule
disboard bump tracking
Disboard it a top.gg competitor
If you want ur bot to be in top.gg delete that command
Anyway contact the reviewer if you want more information
Easy
so saying the word disboard counts as promoting the service?
Yes
ok then lol
Please contact the reviewer instead of continuing here
Shoot them another DM, it’s the holidays right now, a lot of us are less available
but I suppose it doesn't matter at this point anyways
if you guys are going to decline my bot for literally just having the name of your competitor in my description then there's no point in trying to get it approved
whats this servers vanity url
DBL i thought
hi ehh mi english is very bad but i have a question
My bot if arrives a 100 servers of discord my bot have a check?
if bot has 100 servers then you need to go through proccess to get check
and when bot has 100 servers with no check
then bot can't have anymore servers
ohh thanks for the help
ohh and how do i do that process?
it will say
You'll get a message that will tell you how
ohh thanks
that guy i believe was banned from top.gg.
we think he is just upset about it, which happens any time anyone gets banned
mk
Yeah they're totally just upset over something like a ban and shockingly enough it's mostly about the ads
who cares if you have to watch like 5 seconds of an ad to vote.
jaja
I'm not very sure where to put this but here I go,
there's a server I've been trying to get back into since November, and it's on the website
The only problem is they provided an invite that has since expired 0-0
I don't know if there's a way to fix the issue or just remove the server all together, I have the link to the specific server if there is something to do about it
Nope, someone on said server has to generate another invite to u
what
Expired invites are either:
A - Time limited
B - Usage limited
C - Manually deleted
there is no way of fixing it ;-;
you gotta reach the owners and make them create another invite
somehow
you don't
That was a thing for certification
but as certification is deprecated, you cannot get a vanity url as of now
ok
@long ferry but it's 1 day early lol js
Prepare for what
hello, i want to know how can I became a bot reviewer
and when will it open?
hm ok...
What do I do if tatsu does not give the roles with XP?
Will you give me?
Thanks
its broken too, sometimes you just have to wait 1 second
the section to edit the servers page don't work for me
is it known that trying to open the edit page for servers return 504 error?
I have seen a lot of bots declined due to the math.js package getting the bot to crash. What are the known ways that math.js crashes a bot?
Best is to just sanitise your mathjs input, for example make sure that your calculation doesn't contain words or js
wait mathjs executes js?
it is possible, yes
how
from my testing that is
o
HTML / CSS
ok
"tags" in bot's short description are allowed?
wait so uh
somebody added my discord bot
to top.gg
but like, shouldnt i have to approve it?
because im the bot owner so why can they add it
no they got to it before me 
i mean, they help with the bot, but i wanted to add it myself and i own the application so it just doesnt make sense
So is the bot approved yet?
no
still pending
but still, shouldnt you have to approve it?
No.
would seem like some people would troll/abuse it 
what about famous bot developers? surely people try to add bots under their name 
There's no way to like tell top.gg your the owner of a bot i don't think
I mean another thing
We also test bots, so it's like obvious if someone tries to seem like a big bot is theirs
how about the order that the developers show up?
Owner shows.
im kinda the "main" dev, they just assist with small things and test it
and they put my user id, but their tag is still first
just seems sus
would seem like the first tag should be the core dev
o
Like there's no automated way for that to work
well let me ask this
does the person who added it get any things that i dont?
like permisisons
Nobody answer me in #development
just be patient 

imagine crossposting

Means you went from #development to #support because no one answered you.
Ooh
@crystal cliff can we talk in DM
Hey
What you dont do to get accept?
#rules-and-info Bot List Section
i want to use it for voting webhook so need token
i tried it already
if the bot is not on top.gg then you can't get
i applied for verification but not yet verified
and if it gets verified and someone votes how will i know ??
as it will take time to update the code
as you said you can use voting webhook for that
yeah but it requires token
will it work if i change the code now and when it verifies i just have to add the token?
I need arena duo
What You mean?
if you're thinking that you're going to miss few votes because of the time that you're gonna spend on code, you can get these votes too
you can access up to last 1000 votes with api
Oh Thanks For Telling
You went to a page you're not allowed to go to
what's the prefix of dsl bot
It doesn't have any commands.
lol
@limber lotus tum
can u help me this, it happen everytime i click on edit server option. its been like this from a week
Hi, how do i do two factor authentication here?
We're not responsible for the verification. Join the Discord Developer server and ask there
Could i have the link please
idk it 
Enable 2fa on your discord account
okay thanks
Im 13+
Some people sumbit <13 verifications
pfft
its stopid
Well they're account gets banned.
Same with auto message senders
Because you're not allowed to use discord technically if your <13
lmao
U edited it

Nice bot page: https://top.gg/bot/icarus
Oh thank you.
much better then what I can do
This channel is used as gen sometimes
Well, it shouldn't be 
can i get some help regarding this?
no
ty for respondin
Its known from the dev team already.
ah alr, i didnt get it but ok
is there a way to preview the "detailed description of my bot"? I want to see how my markdown looks
yes, the preview button

at the bottom of the page
next to submit
cool

Are you subbmitting a new bot / server?
yes
That's why.,
Yeah you cant preview that
There's no preview on that for what ever reason
:cringE:
I could suggest it to veld
it should be there.
so should i just submit it and then edit it? 
Welll
That may work
idk if the preview will show until the bot / server is submitted
approved*
sad

I do not know how plus this isn't the place to ask.
😐
Is english your first language?
What I'm saying is.

If you don't speak english as your native language, maybe ask in that discord in your language.

Random emojis doesn't help either js. So I gave you the proper discord to ask in and that's the end of it. 
Something not related to top.gg

Seems like DBL Vote though https://discord.gg/4WzJWuq
Ask there
Yeah I've already told the cms how this specific bot confuses people that it's ours but ya, nothing we'll really do about it 
"DBL" definitely raises a lot of confusion
I agree the name should get changed but it's what it is.
That's not from us.
then who gives it and how to get it?
Discord and when your bot hits 75+ servers
Discord, and you need 76 servers then apply a verification form (also process) to Discord

@long ferry dm
ping me when u want to tell me
Hi
If you keep spamming, it will take longer, i'll respond once i can
My bot is It looks like it was taken out of here.
@long ferry
h
We do not do that






help
anyway