#support
1 messages · Page 264 of 1
my discord group is WSfhwUWFjs29reiujd29j9@DH
Remember to keep it to support only 😉
oh this is support my bad
I have an issue with the top.gg website. I am setting up the DBL Vote bot and I need to link it with my URL and token but when I click the link it just has a white screen for ages then I got a cloudfare error with the host
who made my username like this?
A moderator or community manager that did not want you to hoist.
why
what does it mean
I made a bot that automatically unhoists people in my support server 😂
since ur not hoisting anymore, a mod can just remove your nickname @north rose
just ask one
"hoisting" is using a special character like ! to be at the top of the user list. It's disallowed by #rules-and-info , rule #3 specifically.
Is anyone able to help me?
sounds like you need to ask in #topgg-api
Ask in #topgg-api
Ok
^^
Doi
please, it's an issue with the site not the api
he's trying to change webhook settings
and getting cloudflare issues
How do I disable the ads on my bot's upvote page
Ah well, a "white screen" wasn't exactly helpful I guess.
soryr
didn't read the sentence fully 😅
@ember grove try clearing your cache or restarting your browser
idk what the actual solution is if someone could explain how to fix cloudflare not loading
His bot was submitted an hour ago. If i remember correctly, you can't set up voting webhooks until it's approved? Could be part of the problem?
Buy premium
sounds like they're setting up a server, not a bot.
If I buy premium, will all my users not see ads too?
Nope, only you.
oh
there's no way for you to toggle ads on your bot page
bruh that sucks
yes
No it was definitely a bot
servers don't show up in the logs.
The vote bot that you can use to setup webhooks (which isnt a dbl official bot) only works for servers
This sounds like hes using dbl vote bot which is for servers
Ok 😂 Luca's got me confused
hey
I finished all the server info but I don't see my server on the site
should I do something else or should I just wait?
It takes a while for the search to show servers, the data needs to be indexed.
Hi, Im trying to get Birthday Bot to work. But I cant figure out how to get it out of my LIVE NOW role and how I can add my server friends their birthday in it?
Javascript isnt supported but what about javascript in an IFrame? Will that be removed as well?
No
Hi,
- Im waiting for verification more than hour and still 0%
- How can i add my bot here as people have?
It can take 1 week plus
And we do not add bots here anymore
The wait time may be slightly slower at the moment as it is christmas and people reviewers are busy at the moment
One week? And if they reject it...
Can you reject it for memes? Eg if on meme is watermark of program?
I dont found i there
Look at bot list rules
If it's there, dont do it. If its not there, then it's fine.
Ok
And if i have description the bot has memes, minigames and more, i fine if minigames are in development?
Yep
Ok, thanks
And is there people that looks on it and says what can be wrong?
I will be very sad, if i wait week and they say its rejected because there is bad meme
-auctions @surreal thistle
@surreal thistle
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
@feral fable we dont decline bots for bad memes
Or another problem
Again, all the rules are listed in #rules-and-info
We dont care what your bot does as long as it works and follows the rules
I have hosting first day, but it seems it works fine, it has small ping and its only (i hosting 2 bot for 7 hours now and its all time online (within restarts for adding features)
Just to have 100% sure
I don't really understand this one, could you explain? What types of pages are there?
What tags u want
idk what is there do with art?
Idk, just put what u want there separated by commas
Are there more accepts/declines?
U can delete the bot from there
Otherwise I don't think they'd hide it
so it's basically whatever word I think people will search for when they want a server?
like drawing or creative
More declines, mostly because people forget to keep their bot online during review
yes thats why i requested if its possible increase the queue and verify others and verify my bot later on top.gg
idk what I did but it's done
Probably, iirc some results will popup when u start typing
Can't answer that, idk
lol cause I can already see the channel
ok well i'll just wait then ig
And is there some announcement they are go to review my bot so i can check if is online?
No
Ok
You'll only be noticed if it's approved or not
But you'll not know when it's undergoing review
And is there change to decline my bot for small amount of commands?
ive been here before to check why its saying this
but the other person in my house is not getting this message, we are both not using vpns either
did they vote first?
You need at least a help command iirc
But like, maybe 3 or 5 commands minimum
there is no minimum
as long as your bot has a purpose
they might have voted before me
at long as it does something
I have /help, /info, /meme, /czmeme
@zinc oracle so how do we work around this
I have a bot which has been accepted on top.gg a while ago with this being it's only command
This is my, one of 4 commands, still adding (and few secret commands only for me...)
Again, as long as it doesn't break #rules-and-info it's fine.
recently there was a feature added to no let people vote on multiple accounts on the same network. theres no way around it
so why can the other person vote and I cant
And you are watching support discords?
they voted, so anyone who votes after cant
I've approved bots with literally 1 useful command 😂
so I can never vote again
or you can vote before the other person
are you a mod of this bot? Or can i talk to someone who is because this is unfair to the people who just have two people playing in the same house
And you are looking on support servers for verification?
and there have been no complaints other than me? is there gonna be a solution do you know
no, we don't join or moderate other discord servers when approving bots.
dont think there will be @civic shale, but its hard to say.
Super, because my support server is more test server
It really doesn't matter at all to us.
Ok, good
we have received complains other than you yes. If you read the error message it gives you, it does say that this measure is temporary. It will be replaced with something better for us and for you eventually. you only have to deal with it for a little while.
okay tysm
Hello, I just want to ask why I am unable to vote as I got "403 Forbidden". So idk what's wrong. I did log in
Vote for what? A server or a bot?
Server
It just means that the server isn't published yet
Oh okay. Thank you
@quartz willow Hi i'm having trouble still editing my page.
I can not edit my creatoors page.
I am A crumb of serotonin pls
We do not add bots here anymore
Infact we are removing all the bots from the server too.
Discord limitations
until they are removed there will still be bots in the testing channels.
refresh the page several times
time to check discord support
If I recall correctly the limitations are not publicly released @soft yoke
It does not work.
None of that has anything to do with what I said
And if you read the message I posted
here
As far as I am aware top.gg was contacted privately about the matter.
ya uğraşamıycam
2 saatir google translate kullanıyom
3rd time submitting bot let's hope it gets accepted this time
You can do what you wish, however that wont stop that fact that we haven't been adding bots to the server for a while now nor will it change the fact that we are removing all bots.
Are reviews going slower today?
most staff are not active due to the holidays
understandable. just wanted to make sure there wasnt a issue with me or the bot
and ping a mod
And a moderator shall be with you 🙂
Appears like @deft python is online maybe he can help 🙂
@deft python
St1xBorkan#5592 is DM advertising, ID being 699313878894641375
Or @cyan flint 🙂
I'm sure one will be with you
hey could you send a screenshot of the dm?
got it, thanks
wow ok then soda😭

i see
Yos
Hey, so my bot is currently in 42 servers. Why does it not display that on the website?
You need to use our API for that
#topgg-api channel description wil help with that too
How do I use it?
The #topgg-api description/topic has links to the API documentation:)
You can select the library you are using and go from there
Thx
Whats the go with the dude DM advertising???
we require 2 reports from seperate users to take any action
as dm adverts can be fakes
Hi
block him
WHO are you
woo 🙂
Okay 👍
possible to get in contact with the mod that removed tags from my page?
typically tags are only removed if they dont apply
thats why im trying to contact the person
I'm even trying to upvote other server and it also showing same thing "403 Forbidden". Wth going on?
@zinc oracle do you have any logs of who did it?
just refresh the page, if that dosent work wait a few min and try again. Normally works for me
im trying to edit my server and im getting a 504 error, anyone know why?
Guys my bot reaction role is offline?? How do I fix that
@knotty lark what bot?
past week i try at least 3 times a day and i cant edit my server
@charred crest join the support server
Alright
@sage igloo mining simulator
What’s does the mod note in the description say
Mod Note: Removed unnecessary tags on your bot's page. Please only use tags that pertain to your bot's functions and purpose, thanks!```
Where’s that??
@charred crest on the bot page, find the join server button 🙂
Oh thx
@sage igloo so the thing is that i got removed from the turkish page. But my bot got a turkish translation clearly stated in the description
so i do not see a reason for the removal
Just add the tag back
You don’t probably got a bot report and I didn’t see it in the description
so i wont get in trouble for that?
No.
ok sweet
so anyone know why that error is happening?
I have a question
When will we be able to see all the comments made on our bot page?
It’s in the reviews section of your bot
It still doesn't work
what doesnt work
I'm still trying to upvote in other server but it been saying "403 Forbidden." In two servers I can't upvote at all
are they published?
Hello, im having a problem with quick.db installation
Yes, ignore my message i forgot that
Alright
am i allowed to submit a bot with only ping command
Why though?
am i tho
I think you can.
aight bet
Yes technically but someone already bet you to it
so it wouldn't get a laugh out of us if thats what you want
Well let your creativity run wild then 🙂
funnnn
gonna make the ping bot minimalist
hi
Can i take credit for the Yoda Memer bot?
Not if you don’t own it
But i am the one that did all of the code
If someone has submitted a bot you own or the code you own you can report it on its bot page
You will need to provide proof and evidence that you own it etc
If you have given someone full use of your code and have no licensing for it then they can use it
And list it
Just note: Credit is only for auctions. So if you're trying to take credit as money, that's not how it works.
I think they mean like credit as in, creation credit 😉
Ah.
user credits
I made yoda memers code, not the actual bot in the developer portal
Okay, if you have the correct licenses etc for it to prove that no one else is allowed to use the code then you can report the bot
I do not have any licenses
Yes
If you have given ownership of that code to someone else then I don’t think you will be able to do anything about it
Code given = Work taken
Ok
How do I report a user?
no
what
report here on the server
Hey
help hank
I want to report this user: 478010910540038154
is this not a mod's job?
Hey @ruby island if you are trying to report that user it’s best to contact a moderator directly however since we are here
@cyan flint is online and should be happy to help
aAaaa
ok
heyo
anime world
@cyan flint
dealt with
Thank you
How do I clear the cache when my page says 55 servers but the bot is in 2.1k
I'd make sure the 2.1k is correct first
.......
Allegro is mine and it’s showing 55
Make sure you're actually posting the correct server count
It’s auto posting
ok...like I said...make sure it's actually in that many first...but this also needs moved to another channel
shows 55 for me
I tried both on mobile and pc
Inspect element, go to network and disable cache
https://scs.twilightgamez.net/SdPKm.png looks correct to me
and I've never been to this part of top.gg so I shouldn't have any cache from it to clear
It’s annoying because some people look at it like “I’m not adding a 55 server bot”
@limpid shadow is this a top.gg cache problem?
Seems like a browser caching problem to me
FlyingFussel#7334
@sturdy swan if u read the msg its obv a joke
huh
you called me a f... for speaking in scottish
1 moment
read pins
narrator: The only joke was indeed just Tanos...Runs away before being punished
If I have a command on my bot that is !suggest and it dms me the suggestion and only me is that ok
??
yes why not
There’s a rule that says no commands that can dm people
if it dms you
If the bot doesnt the other people the suggestion its k
The rule specifies that there should be no DM command that lets you DM "other users". It's fine to have a "Suggest" or "feedback" command, since you can't DM anyone else than the bot owner or team with it.
Hello, i need some help about a bot specifically on the website since its glitched for me.
Okay well were top.gg support not the bots support. Click join support server button on the bot
But its about the website? And i asked already on the bots server. They said its on the side of top.gg
Okay, what's the issue then
The website is making me watch so many ads and even after the ads it doesnt let me go to the voting for the bot?
I've told the issue on the support for the bot and they told me to go to this server and go to support
Im using google and im on my phone
It doesn't make sense since a Day or 2 ago it was fine
I just tap the link and it just brings me so im not sure of the browser
Where can you check for credits?
Most likely safari
Paste the link into the google chrome app
You can get it on the AppStore
Or Firefox which ever browser suits you
On your bots edit page, under votes
It will tell you how many credits you have and how you get them
Does it not work for safari?
Not at the moment
Aight sorry to bother you
Where can I find the earnings from my bot?
There are bugs with it
On your bots edit page under votes tab
No worries at all, here to help 🙂
Oh, alright thanks for the help! 
Ah yes, thanks so much
Have a nice day! 
No worries, you too!
Heyo, Uh when I vote it says, I'm voting on multiple accounts but I only have one 
if multiple people within your household vote for the same bot, it can say that because it checks IPs
Ah, Understood, is there a way to like vote without that happening or not possible?
Ah alright, tysm! 
this link directs me to error 404
yes
Tor is a vpn browser 
no it isnt
It is
You are probably failing some captcha check
Use tor and go to whats my ip
And see ur ip changed
it connects through many different servers bouncing around the world
completely different from a vpn
Doesnt mean its a vpn
a vpn just routes ur traffic thru a server
fine fffffff
Not the channel for this .-.
^^ keep us on topic please 🙂
Minimod alery
I've done an experiment and I've tried to access the website through it and I complete the captcha it just constantly reloads the captcha after I solve it
Try a new browser
That sounds like you are having issues with the captcha service it’s self
Try a browser that’s not using tor
Use chrome or brave
Why do you need to use tor, does it work while not on the tor network
Dont use brave
use brave for gaming on browser
ANYWAY LETS GO TO #general BEFORE WE GET BANNED
You can move, this is still a question somewhat related to support
tor works fine accessing normal websites it just sucks when a website uses a captcha to gate itself it just sucks because people that want their privacy on the internet have to use a normal web browser that sells their data to advertisers
I'm not saying I'm one of those types of people
I mean you don’t need to use tor, there are plenty of other options available for the use case described
Use Microsoft edge or chrome (most default for captchas browsers)
Firefox is a good choice, and you can probs find a good open source one that is super against all tracking
Stop talking please
Just try using a browser that does not use tor etc, a few have been suggested in the chat already as well. Keep the browser comparing/chat though in #general 🙂
How much will it take
What browser u using?
chrome
@old scaffold
i dont see that button
Thats weird that u cant see it 
Server listing was locked, who do I need to talk to to unlock it?
Xignotic
@old scaffold Close the site, if it is not open again, open the internet, close
wdym?
Reload the website
how many bots are in this server?
Many, though they will soon be removed
ok lol
hi i have question
we cant answer if we dont know what it is
do you accept bot in Portuguese?
yes
Ok, tranks
where can i get the oauth2 of my bot
#development is the place to ask that
How do I bump my server?
dsl has no bump feature
Hey
Support
I do not find a link missed server
I don't find a link vote my server
ok my brother tried to vote for my discord bot on top.gg he gets this error why is that?
hes on the same wifi but different pc
@trim flume https://top.gg/servers/me
I want to answer the server link from the top gg
yup, thats why
hello world
@whole spade
hey, i am trying to do the bot api thing and it isn't working. Does anyone know of a video with a detailed tutorial?
#topgg-api you can ask your question in there
i did
does editing your bot description while it's in the queue affect its position in the queue?
no
ok thanks
const dbl = new DBL(yourDBLTokenHere, { webhookPort: 5000, webhookAuth: 'password' });
dbl.webhook.on('ready', hook => {
console.log(`Webhook running at http://${hook.hostname}:${hook.port}${hook.path}`);
});
dbl.webhook.on('vote', vote => {
console.log(`User with ID ${vote.user} just voted!`);
});``` Which Webhook its Asking For?
Because Every Both PCs are on Same Pc that why they have same IP
visible confusion
well
@coral reef
oh
thats ez
um
@modern bane go to ur top.gg
click the teams icon to the right
create team
and ur all set
Any music bot that able to use on voice Chanel?
^
I mean to used on this server
yes, look through the music tag
Majority of bots that are listed on top.gg are also on this server until the 28th
but a decent amount are muted or restricted due to common prefixes
^
Help@long ferry
yes?
@coral reef declined my bot i dm him no reply and he is saying i am promoting other server this is bot but that my support server and i am not promoting when we invite my top.gg then its Come
@long ferry
This is my problem
As i was not the Reviewer who declined your bot, i am unable to help you. You will need to wait for them to respond to your dm
Also, please respect that responses can take a bit, as we all have a life outside of top.gg
Do i have to resubmit my bot if i have very major changes in rewrite?
No, there's no need to
Unless people report your bot for anything that involves your changes, then it will be re-reviewed and reached out to you asking you to remove any of these changes.
If they violate anything in #rules-and-info that is.
Where to hosting bot ?
Best is to read #development pins of that
what lang?
nah its just like different from what it was
Attempting to fix it here isn't going to work. Please just wait for me to respond to your dm
Animated in what correlation? moving up down or like a nitro-pfp?
Not possible
Others move
Link me a bot that does it
let me prove
ok
Its the owners pfp
they don't
Not animated
100 guilds O
they do, hoever over it
I did
why does it move for me?
ik
Im one too
but other people have it
ohh lmao
They’re probably premium members too
If I remember correctly it’s a perk of premium
Why is mine not like that tho
I’m almost positive that is
Yeah it's a Premium perk it seems like
wait no
user without premium
@hard lava logout and login
this refetches your profile data including pfp
and see if it works then
It did not work
maybe it doesn't support larger gifs
mine is 30 seconds
mine is 5-10
Might notsupport gifs that large
Though your pfp url gets updated from the png to gif
i just assume it is not supported
Do u know any good places to make pfp's?
Nope
see, it does update the url https://i.imgur.com/dpE1j05.gif
i guess it is browser-related maybe
nice colour
If i change back to my old 1 do u think it will fix it since its short?
I'd say try it and see
Changed, Lets see
Logged out
Still the sae
*sma
*same
Yeah no idea then
Spelling error:
yeah Team stinky ik
can i change/remove this header on my profile lol?
it is for certified developers iirc
Hello, how do you add your discord to this?
"Click here to add your server"
i also have dsl on the discord
i can see my discord when i click this
does that mean it's fine? when i search it, nothing shows up 🙂
you have to publish it
can you please tell me how i can do that? sorry for the hassle
yes
click view
btw it takes about a hour for it to show up in search results
How can I change my invite link for bot
What invite link? It should be the discord.com one
euhh, gateway error no server edit
edit the bot
hey question.... lets say i changed my bot name.. how could i make it come up on the search on top.gg as the new name instead of the previous
Click refresh data
On your bot’s page
nope that did nothing @sage igloo
%80
You probably used random characters to bypass the requirement
write helpful things about your bot
i didnt
i wrote it in turkish
Contact the reviewer who declined it
hi
How does DSL Work
guys how do I make the person who logs into my site with ejs see the servers
it gathers data for the site
If my bot is 80% of being reviewed is it in 2nd or 3rd place in being reviewed?
no
then what place is it in
who knows
it is just close to be reviewed
maybe 3rd and another bot is at 90% which is 2nd?
im starting to think like that
oh
no it is not
so if its 100% it will be reviewed that day?
It took me once like 10-20 bots to be verified before mine moved up to 90%
probably
Then another 10 or so before it moved up to 100%
oh
ok
Please check the pins of the #support channel to learn when your bot will be approved.```
Just wait for it, don't turn off your bot for the week until your bot is approved (especially for patches unless the patch is critical)
"%80 close"
its hosted 24/7
I hosted it
Well sometimes every 30 - 40 minutes it goes offline then in just 2 seconds it comes back online
ok
And make sure it follows all the #rules-and-info
Uptime robot isn’t a host btw
Okay
Yea this isn’t a host service, uptime robot just monitors uptime
Are you using it to ping a glitch project?
same thing
ok
I was asking because glitch doesn’t allow the use of uptime robot
Well anyway
idk why
Good luck!
yea
thx
I just spent like 1 hour coming up with a long description
R.I.P my time
That’s fine you can do that
ok
Id also move the top "............" line one down and make sure it's above 300 chracters
for god's sake please turn on dark mode my eyes are gonna come out
In your detailed description
You can just write markdown or html in it
:/
Question, if I submit a bot and it happens to have the same name as other bot (it's not big around 300 servers?) that would get it rejected directly, right?
Is there a Turkish official?
Eri (Karen) and Odin are the two staff members that speak Turkish
Can you help me? I have a question translation doesn't translate some things right
Of course I can try help
15 $ appears on my boat
Ah okay, those are auctions credits
And I want to advertise
You can use them in our auctions to pay for bids
You will need auctions accesss
You can get it at https://top.gg/advertise
Spice up your Discord experience with our diverse range of Discord bots
No worries
How can I fix this problem? I've waited since a whole day now...
When will my bot be advertised?
It can take up to 3 weeks or longer for your application to be reviewed
Also due to it being Christmas it could take even longer at the moment
3 weeks is for auction applications
no
There are no play store application
Only available on browser
I saw an application called list and asked it
Are certified dev applications ever coming back?
it is not official probably
Show me the list by screenshot
are they using the dbl logo?
yes
Copyright violation
Send the link for the app
I think fake
Press share on it
Yeah sent link
Or just say the name ill search it up
Stupid devs tryna copy top.gg :/
assign 2 3 ss from within the application?
Ýę§
@sturdy swan press the three dots on the top right of the app then press share
don't they think advertisements?
Ńô
Why will we say no to reports
Yea
Idk
stop the name is not the same sorry = (but it looks very similar
bot list =(
Hey, where do I get the URL from and what has to be in the auth field?
@sturdy swan this?
no
Then?
send link plz
the logo doesn't seem to copying top.gg
There
I sent
None of that is copying
Yea
but it is copying discordbotlist.com so imma report there
Mhm
I have downloaded app before but it was useless so I deleted it
@wicked sparrow i found a different one that just seems to be scraping data from websites
hey me delete
https://play.google.com/store/apps/details?id=com.Tetracyl.discord_bots
@sturdy swan oh good
I dont see
You might need to contact support@top.gg for those issues
If anything is breaking top.gg TOS
Aight we don’t need to keep talking about these services
Im gonna go talk to xetera
K
all devs have dms off imma go email
Oof
Are ur dms off?
Check if ur dms are off
Oh they were thanks
Lmao
nah they still have dms off
lemme pingo xetera
@quartz willow
DM Xignotic
..
there you go
Wp
what would a community manager have to do with this
how much time left
?
It make take longer for your bot to be reviewed right now due to Christmas
We don’t have tickets
Ok
I'm pretty sure we know about this app
We dont do that here
anyways, hey @Xetera#0001 there seems to be a service that's scraping data from top.gg and other websites for their "bot list" do you guys allow that?
https://play.google.com/store/apps/details?id=com.Tetracyl.discord_bots
https://cdn.discordapp.com/attachments/714045415707770900/791636650912120862/Screenshot_20201224-173053.png
I want to remove server from top.gg
I don't think it's an issue, I think veld said it's not a problem
Because it is no longer mine
but don't take my word for it
If you are the one that listed it you will have to remove it yourself
You can remove the DSL bot to remove it for example
also i just realized we already have api stuff that allow you to get data for bots but still like xetera said we cant be sure
This server is no longer mу. It was on my previous account which was deleted
Ok
@wicked sparrow ^
Maybe a ping wasn't necessary?
If your account was deleted you may have to contact Xignotic the community manager
What’s up
you can talk to veld about it but as long as you're not literally h0nda and scraping top.gg to create userbots for malicious purposes there's not too much to be done
my server is locked but ı dont know why
yeah he did
I asked him about it when the app got first released
^
Can anyone speak Turkish
Noldu knk
Dc mi kilitkemiş
topgg de
nasıl açtıracam
La benim bot 101 sunucu ama onaysız
yoooo #topgg-api
nE
Shut up donkeys

@woven crown .sorry for ping
post the id @forest moat and @spice flicker
768374683308654602
731340252391931954
top.gg i applied but after i just changed the nane of my bot. Do i need to apply again?
@warm stream spam for breakfast again, and above some ads.
Lovely
Getting no results on that ID/it's not resolving. Check if you copied the correct one.

what help do you need
Your bot is in our queue
You must wait until it is manually reviewed by one of our reviewers
alex_santa who do I ask something about votes?
The wait time is around 1 week or more
0% 
you can ask here
Ok
ok
Also regarding that, the wait may be longer due to christmas
Is my bot gonna be verified tmrw if its 80%
there is no way to tell
Ok
am I allowed to give voters 30% more chances for my commands? my commands won't be locked only to voters, but voting will give bigger chances
sure, thank you
thank you


