#support

1 messages Β· Page 258 of 1

bleak hatch
#

My bot in DBL. %80 when gets approval

zinc ore
#

current wait time is around 1 week

eager gull
#

Ok

#

Thx

wise zodiac
gloomy shell
#

yep

wise zodiac
#

mk

sacred roost
#

I don't understand much about bots and whatnot -

For the votes for my server, to have it message in the server when someone has voted can I do that without a bot, or does that have to be done through a bot?

wise zodiac
#

So i wait my bot will be approved but why no one can see my bot?

gloomy shell
wise zodiac
#

Oh mk

gloomy shell
#

they can see it once it is approved

wise zodiac
#

mk

gloomy shell
wise zodiac
#

so how my bot can be approved

gloomy shell
#

you wait

#

like we already discussed

sacred roost
#

Hmm, so I can't do it direct to a discord webhook then?

gloomy shell
#

no, it doesnt work with discord webhooks.

#

it states that on the page where you input the webhook url

wise zodiac
#

oh okay

sacred roost
#

I don't see where it states that, hence asking.
Thankya

devout drum
#

Anyone who tests the bots if mine, swagster, is offline it's because there is a high chance of a power cut so if you could just push it back in the queue idk where it is I'm just saying it incase

zinc ore
#

If it's offline it'll suffer the same fate as all other bots that are offline.

teal relic
#

Hi guys ☺️

#

Hi

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How r u all

#

Anyone hete

gloomy shell
#

this is the support channel

#

please have general conversations in general chat.

lost venture
#

hello

#

im thankful for seeing my bot sumbit tho and i hope you accept it bye :3

tribal garden
#

HI! So, when does a weekend end in the Top.gg system?

#

A bot I staff for noticed that there's double vote rewards on the weekends when someone votes on Top.gg, so when does a weekend end?

lone anvil
#

Friday - Sunday GMT

tribal garden
#

Ok, thanks!

#

Have a good day!

pallid pivot
#

@long ferry i wana dispute why my bot was denied but ur dms are closed

long ferry
#

My dms are open

pallid pivot
#

i tried and it says no

long ferry
unreal crane
#

I just had the exact problem. Did you happen to verify your phone after failing to DM them and then sent a message over here right away?

long ferry
#

Nope, i do not have a verified phone associated to my account

#

oh you meant them

unreal crane
#

Yeah - since verification is needed to reply on this server.

long ferry
#

If you do not meet the verification requirements, you aren't able to direct-message members

#

shared on this server that is

unreal crane
#

I was about to ask the same question, but then noticed that I was able to send a DM.

oak tiger
#

hello some people in our server cannot vote and having same problem

lone anvil
oak tiger
#

me no

#

some people just reported to us they can't vote

lone anvil
#

are you trying to vote via WiFi or cellular data?

sturdy swan
#

I'm a premium subscriber on top.gg there is any role for me here ?

gloomy shell
#

Not currently

sturdy swan
sturdy swan
#

y this?

limpid shadow
#

lemme look at it @sturdy swan

#

sorry about that @sturdy swan @oak tiger I'm pushing a fix now

#

Are you using DSL?

flat spruce
oak tiger
#

@lone anvil cellular data user but I just tried now, I voted with the popular bots and its allows me to vote but when voting for a server it doesn't work.

neat barn
#

@flat spruce Edit and submit without changing anything

sturdy swan
#

who do i talk to about my review progress

limpid shadow
#

yea can you try

sturdy swan
#

how to bid on bot ?

#

oka

limpid shadow
sturdy swan
#

ty

#

i can vote naw

sweet thunder
#

How do you get your server verified?

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(on top.gg server list not discord verification)

oak tiger
#

thanks I can vote now.

lavish gale
#

Hello

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My nickname just got changed to wrong name

#

Can you please change it to Mustafa?

strong notch
#

the bot isn't giving the role award for some reason

#

pls ping me when you answer

long ferry
#

Make sure the role you're trying to give is lower than dsl

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Make sure it has manage roles

lost venture
#

hi

proper nexus
#

How much time does it take for the bot to get approved?

sturdy swan
#

1 week or more

strong notch
molten raven
#

add my epic 999sinz TTV

fluid oxide
#

Not here @molten raven

lavish gale
#

I have added my bot to bot list could I add it support server to server list?

sturdy swan
#

I updated the code for my bot on heroku, but now my bot is offline... do yall know whats causing this?

lavish gale
lavish gale
#

@fluid oxide Can you see the message I sent above please?

fluid oxide
#

My support server is listed on the server list mexShrug

lavish gale
#

It is okay?

#

Then no problem?

fluid oxide
lavish gale
#

Oh thanks!

sick haven
#

Once i click redeem on my voting rewards how long do i have to use it

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and how do i use it

limpid shadow
strong notch
#

just a second

lavish gale
#

Veld could you change my nickname to Mustafa please?

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Its typed wrong

limpid shadow
#

pretty sure it's automatic

pale widget
#

Hello,
Every once in a while when i start up the bot, it gives me this error: https://sourceb.in/McUaZh9UV3
I'm not sure what's wrong but it looks like its from dblapi.js.
I don't really mind this, but if anyone knows why this is happening, it would be help helpful.

gloomy shell
lavish gale
#

Thanks

#

Mm there are somehing wrong on server list for me

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When I add detailed description it goes to right and I can't sumbit

#

Could you help me?

strong notch
limpid shadow
strong notch
#

alright!

sturdy swan
#

Can someone help me make it where only verified people can chat

#

On my server

fluid oxide
#

@sturdy swan that's not a top.gg question. Doesn't belong here.

strong notch
#

I'm getting a lot of complaints that it's showing some error while voting, they are able to vote after 5-6 attemts

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pls ping me when you reply!

rigid light
#

Quick question

#

Which ubuntu version on a vps would you guys prefer for bots?

humble eagle
mental atlas
#

hey i have a question

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nvm

frozen narwhal
#

Hey guys does changing the bot name in dev portal also change the cliend id and public key?

glass solstice
#

it does not change the client id.

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and what do you mean by public key?

frozen narwhal
#

would the bot need to be re-added to the server to show the new name?

glass solstice
#

no, but if you change only the application name the bot name won't change you have to edit that in the bot tab

sacred roost
#

I'm getting an error 504 when attempting to define a URL for my webhooks
Any solutions?

tawny spade
#

is there a example for setting up webhooks for the top.gg server listings? i cant seem to find one

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i use the one for bots currently, but the server one seems to have no docs

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@frozen narwhal bot names are just an alias, the ID is always a constant. it may just take a little while to update

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or the bot is offline

frozen narwhal
#

got it. thx guys!

humble ferry
#

Guys is any one know where can i report some things to discord

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Some things badd happend to me

humble ferry
#

I bought nitro for the first time in my life i get money hard and when i bossted channel some things happend and i kicked or some things when i back in vhannel i didnt have my boost logo and it says if h dont boost 2 more u will lose one boost lvl
What should i do i need my boost πŸ˜ͺ πŸ˜₯

humble eagle
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ask discord

humble ferry
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Do u think it will be ok?

humble eagle
gleaming echo
#

Hey it's been 2 weeks and my bot haven't been review is there a longer delay?

humble eagle
gleaming echo
#

I posted it on Monday the 7

humble eagle
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there is no such bot in logs

gleaming echo
#

I'm serios

humble eagle
gleaming echo
#

"December 7 2020
@gleaming echo added bot
@bright kindle"

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Quoted

coarse furnace
#

again

humble eagle
#

show screenshot

gleaming echo
#

Can't my phone won't let me ss

coarse furnace
#

I waited 1 month

gleaming echo
#

Oh ssry

coarse furnace
#

nvm

humble eagle
gleaming echo
#

It wasent

gleaming echo
#

It wasent

humble eagle
#

it was

gleaming echo
#

Nope

humble eagle
#

compare ids

gleaming echo
#

786803841328742452 is mine

#

I'd don't match

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That's my other bot

humble eagle
gleaming echo
#

I did add that one yestorday

humble eagle
#

you added @bright kindle on yesterday

gleaming echo
#

Nope

humble eagle
#

😩

gleaming echo
#

I will argue all day

humble eagle
#

go check logs

gleaming echo
#

I did

humble eagle
#

yes i see

gleaming echo
#

"December 7 2020
@the real Henry stickmin added bot
@invalid-user"

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My bot I'm asking about

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Is this one

humble eagle
#

there is no such message in logs

gleaming echo
#

There is

humble eagle
#

stop kidding me

gleaming echo
#

I'm not

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You know what

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Will u just awser the dumb question

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Is there a longer delay then usial

atomic lily
limpid fractal
#

Ur bot was added on the 12th @gleaming echo

gleaming echo
#

Is there a longer delay then usial

humble eagle
#

i already said that

gleaming echo
#

Pls just awser that

limpid fractal
#

it takes a week or more

humble eagle
#

read pins

gleaming echo
#

Ok ty

gleaming echo
oblique silo
#

How long will it take till my bot get accepted/declined?

gleaming echo
oblique silo
#

Oh

wheat skiff
#

how do i remove unreachable servers from my list on the server site

sturdy swan
#

My bot will get verified badge? It is already on top.gg

limpid fractal
#

No

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Wait

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Yes

humble eagle
#

discord verification has nothing to do with top.gg

limpid fractal
#

^ and that

sturdy swan
#

yes but so it will get it?

wheat skiff
wicked sparrow
#

being on top.gg has nothing to do with your verification

wicked sparrow
#

It just means its a server you have that doesbnt have DSL

wheat skiff
#

bruh

sturdy swan
wicked sparrow
#

When you apply for it

sturdy swan
#

how to do that

wicked sparrow
#

we aren't affiliated with discord

limpid fractal
long ferry
#

does it say 403?

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You need to add the dsl bot to your server

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if you haven't yet

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does it say any big numbers or smth

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try a different browser

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make sure you're logged in

atomic lily
#

i tryed 4 times ... same message

long ferry
#

try a different browser

atomic lily
#

i try 2 still same

long ferry
#

disable adblockers

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and see if that makes a difference

atomic lily
#

with adblocker i cant see the video and i cant vote at all ... so ... it was disable for top.gg

quartz willow
atomic lily
#

i scrolled up and saw i`m not the only one with this problem

runic rover
#

i've been also having the exact same issue for 2 days now

quartz willow
#

I just pushed an update that will fix this issue

atomic lily
#

cable network ... idk .. i leave in a student dormitory

runic rover
#

tysm! ^^

quartz willow
#

you might have to wait 12 hours though

atomic lily
#

since i first got this error it's been more then 24 i think 😦

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idk exactly yesturday at what hour i try to vote and it didnt work ... and i tryed today just now .... still dosent work ..

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it's been more then 12h since i first try that's for shure

floral hemlock
#

For Mudae bot how do you activate commands ???

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And how do you get the help list up ???

gloomy shell
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

floral hemlock
#

Ohhhh im so sorry

fresh ingot
#

k

inland patio
#

do u guys also have problems with voting ?

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sayin " Uh oh! Something went wrong when sending your vote. PLease try lagain!

fresh ingot
#

hmm what @inland patio

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ah

atomic lily
#

@inland patio yes i do

sage igloo
#

I believe the site is being updated right now, will ask the team for confirmation. Thanks guys!

inland patio
#

ty ❀️

fresh ingot
#

i have created a bot and added to top.gg .
so when will my bot aprove , imean in howmany days @sage igloo

gloomy shell
#

read the pinned messages in this channel

atomic lily
#

ty .... i waited 24h almost to vote ... i can wait a little more πŸ˜›

sage igloo
atomic lily
#

ty

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i have like 3 collage room mates that are in the same situation like me

sage igloo
#

Yep, the update was pushed to fix it. You may have to wait 12 hours as Xetera said above however. πŸ˜„

atomic lily
#

np .... i waited so far ... what's a little more waiting gonna do πŸ˜›

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ty for the response

severe cairn
#

ETA on when voting will be back up?

tawny spade
#

any advice on implementing webhooks for server listing?

#

i used the package for my bot but i cant find an equivalent for servers

marsh hare
#

Hi, I don't know if I'm on the correct channel but I would like to report an error, when I want to edit my server to publish it, it tells me that an error occurred, what should I do?

long ferry
shut thicket
#

Hi, Does anyone know how to connect the top.gg site to discord so the bot can count if you vote for the bot there and thus give rewards etc?

long ferry
#

You wont be able to use that until your bot is approved

unkempt oar
#

When will by Discord bot get checked?

zinc oracle
#

its in the pins

unkempt oar
#

around 1 week?

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ok

marsh hare
#

Hi, I don't know if I'm on the correct channel but I would like to report an error, when I want to edit my server to publish it, it tells me that an error occurred, what should I do?

#

ok thanks

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still not working :C

fickle bison
#

I'm getting the 403 error saying bots not in my server when it is but the bot is offline

zinc oracle
#

bots not in your server?

fickle bison
#

Yea it is just offline

zinc oracle
#

what are you trying to do?

fickle bison
sturdy swan
#

my bot is at 80%, is there a way to make someone remove 20%, im nearly done remaking it because ransomware removed all files

grand ravine
#

Don't u use git?

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But anyway, they never ever delay tests, you'll probably have to hurry up

cursive heath
#

@fickle bison can you try again

#

i restarted the bot to apply some updates

fickle bison
#

it worked thanks

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Now it won't let me vote

cursive heath
#

voting works fine here

fickle bison
#

It let me on my pc tho also it didn't give the role it was supposed to

cursive heath
#

can't reproduce that

sturdy swan
#

if my bot does not have restricted the urban command in nsfw channels it will be removed from top.gg?

gloomy shell
#

we dont care about urban commands

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as long as they do not show images

sturdy swan
#

oh okay thanks

fickle bison
#

It won't give the role to users that vote why I have selected the role and it goes away when I submit it and now I get the 504 error πŸ€¦πŸ½β€β™‚οΈ

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Oml this is so annoying ig I'll just kick the bot and delete all of that

dense current
#

Try chrome instead of safari

fickle bison
#

That's what I'm on

#

Using my pc

#

Yea forget it I'll just kick the bot and not use this it's broken πŸ€¦πŸ½β€β™‚οΈ

zinc oracle
#

things break sometimes πŸ€·β€β™‚οΈ

pallid saddle
zinc oracle
#

@small lantern is having some issues since the update

fickle bison
#

It's broken looks like we are waiting @pallid saddle

pallid saddle
#

oh ok

slim kraken
#

I just added the bot to my server

#

What's the first thing I need to do?

zinc ore
slim kraken
#

Uno

zinc ore
slim kraken
#

Ohok thanks

zinc ore
#

Xiuh standing by to drop a bot command that I don't have access to πŸ˜›

latent locust
#

Hio! Can I leave a note to the moderator that is going to review my bot?

zinc ore
#

You mean other than making your bot description helpful? Not really.

latent locust
#

Wdym?

zinc ore
#

What sort of "note" do you think the reviewer should be reading?

gloomy shell
#

you can put a note in your description

zinc ore
#

Yeah, usually, if a reviewer needs to be reading something, your users probably need to read it too.

latent locust
#

It's because, the bot is related a game. It's just to note them that you must have a Roblox place to test the bot.

#

Roblox is a game.

gloomy shell
#

yes we know what roblox is

zinc ore
#

Yeah we're... uhm... not complete idiots, we'll figure out how to plop in our roblox username in there, Don't worry πŸ˜„

latent locust
zinc ore
#

Oh I wasn't taking it as an offence, actually. ^_^

latent locust
#

Oh, ok. Anyways thanks!

gaunt spindle
#

Hi KingSafe bot team renamed the bot to KingFire, how can I update the name on the web?

zinc ore
gaunt spindle
ember skiff
#

I have tried logging out and logging back in and everything

gloomy shell
#

There is currently an issue with editing servers, its being looked into

cursive heath
#

@ember skiff can you try again?

#

@pallid saddle you too

#

i currently deployed a fix which i think should fix that

ember skiff
#

It still shows the same thing for me

#

I logged out and logged back in too

cursive heath
#

hmm weird, did you hard refresh ones? (Shift + F5 if you use chrome)

ember skiff
#

Still the same message

cursive heath
#

i can't really reproduce it

#

do you have a reward role set?

marble patrol
#

Getting an error of Cannot GET /login when trying to login to top.gg

ember skiff
#

No, I was just adding the server.

#

I had nothing set.

cursive heath
#

oh

#

do you have the dsl bot on your server?

ember skiff
#

Yes

cursive heath
ember skiff
cursive heath
#

i will look more into it but i sadly can't really see why this would happen

grand ravine
ember skiff
#

They both work the same

grand ravine
#

Does ur console show anything?

proper onyx
#

So, my bot got declined for a wrong reason. I dmed the reviewer but he is not responding. I can assure he read my messages. Any mod or higher available to handle that?

zinc ore
#

Are you saying your s!leaderboard command doesn't list servers which is considered a breach of privacy?

proper onyx
#

I do, but it got declined once before for that and you told me its fine if I put a warning in the description

#

thats what I did

zinc ore
#

Someone told you you could break the rules if you had a warning about it in the description?

proper onyx
#

bruh chill I will send you a screen

zinc ore
#

You even have a mod approving this and adding a note that you need to remove the command before resubmit it or you'll be banned. I think that's proof enough that the deny reason is correct.

proper onyx
#

here mister reviewer

#

Can I have a moderator here

gloomy shell
#

its being looked into

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disputing declines belongs in dms

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not in this channel, for future reference.

zinc ore
#

Sorry xiuh

proper onyx
#

Alright thanks

gloomy shell
#

im more speaking to Avo

proper onyx
#

I did in DMs but got no response so I asked here?

gloomy shell
#

ever heard of patience?

#

sometimes people get busy

#

sometimes people might be actually asking the mods what to do in the case they did an oopsie

proper onyx
#

k boss

grand ravine
#

You can:

  • Use as a small discount for winning auctions
  • Appreciate
feral pawn
#

Why am I getting ads for voting for servers even though I have premium

gloomy shell
#

premium currently doesnt work on server side, its a known issue

zinc badge
#

where are the rules for applying a bot on top.gg

#

like the rules for a bot to get approved

proper onyx
zinc badge
#

ohh thank you

zinc badge
#

i know a ton of bots on top.gg which do it

#

hm weird

lament field
zinc badge
lament field
#

I've already tried voting on different browsers, as well as different devices, as well as different times ( leaving hours in between )

zinc badge
#

lmao

thorny sable
#

uh i can't vote

lament field
#

same here

halcyon schooner
#

Hey so my bot was invited back to the top.gg verification centre? It was approved in october so idk why it's back there KEKW

gloomy shell
#

we do invite bots there occasionally to look into reports/reviews etc

halcyon schooner
#

Oh right.

gloomy shell
#

if youre not contacted about anything then theres nothing to worry about

halcyon schooner
#

Yeah wasn't contacted was just wondering why.

gloomy shell
#

it may be that your bot was reported for something and we invite it to see if it does that thing

#

but if you arent contacted, then obviously nothing was found wrong sure2

sage igloo
#

@halcyon schooner I was looking into a bot report about your bot, did not find anything. Nothing to worry about πŸ˜„

halcyon schooner
#

Oh right thanks

lament field
#

@gloomy shell or @sage igloo do you happen to know why I'm unable to vote for the PokΓ©two server?

sage igloo
#

npnp

#

@lament field A push was fixed earlier, you may need to wait 12 hours

lament field
#

okay thanks!

sage igloo
#

No worries πŸ˜„

quartz willow
#

just fyi if you're trying to vote for the same bot/server on multiple accounts you can no longer do that

high girder
#

what do I do?

sage igloo
#

@high girder What are you trying to do?

quartz willow
high girder
#

edit my server so it pops up on top.gg

lament field
sage igloo
#

@high girder So you clicked edit on your server's page?

high girder
#

yup

sage igloo
#

Or you are trying to publish it?

high girder
#

clicked edit and it takes me to that page

sage igloo
#

@high girder Link to your server?

high girder
#

wym? like do you need it?

sage igloo
#

For your server

#

or it's ID

#

Either works

high girder
#

so you want my server link?

sage igloo
#

Not the invite

#

Actually lemme see what I can do

#

Was the server called The TROJAN Project?

high girder
#

yup

sage igloo
#

Ya it says you deleted it 10 minutes ago, so you should be able to publish it?

high girder
#

I deleted it bc it did the same thing

#

anytime I tried to edit it it would take me to that page

sage igloo
#

Give me a minute

high girder
#

yup

sage igloo
#

Ok, so I have the same issue and i've seen some like it, I will pass this on to the Team. Thank you and sorry for any inconvenience!

high girder
#

no problem. thanks for helping me

sturdy swan
sage igloo
#

Are you getting the same issue?

sturdy swan
#

Yep

halcyon schooner
#

Hey boss am I allowed to dm you asking the reason of the report may I ask?

sage igloo
#

Ya, I have passed it on the team, sorry about that.

#

@halcyon schooner Sure πŸ˜„

sturdy swan
#

i've been trying to make a meme server but when i hit edit it keeps saying error

sage igloo
#

Yep, we are aware, sorry about that 😦

sturdy swan
#

is it a glitch?

sage igloo
#

The Team is looking into the issue

sturdy swan
#

oh okie dokie

sage igloo
limpid fractal
#

smh

solid elbow
#

Hello, I'm having an issue when trying to vote for karuta.
The site says that have some problem sending the vote

sage igloo
#

@solid elbow Are you attempting to vote for the bot on different accounts?

solid elbow
#

Oh dw, idk why but now I can vote

#

Sry for bothering youπŸ˜“ πŸ˜“

#

I think it was my connection of internet

vague monolith
#

hey i had a question my bot has frequent bugs and glitches so i am allowed to restart and fix them right?

gloomy shell
#

yes

#

it just has to be online when we go to test it

vague monolith
#

how do i know when you guys are about to test mine?

gloomy shell
#

we dont really tell you

#

my recommendation is once your bot page says 90 percent, to not

vague monolith
#

oh

#

ok

gloomy shell
frozen narwhal
#

oh sorry

vague monolith
#

10% is fine i think

gloomy shell
#

yes you should have plenty of time

cinder flume
#

hi there πŸ™‚
well i am having a bit problem while publishing the server at top.gg
in add your server option i see that my server is published
but when i tell others to do vote in my server at top.gg they tell me that they can't find my server πŸ˜”

gloomy shell
#

it takes around an hour from being published to show in search results

cinder flume
#

well bro i published my server like 2 days ago πŸ˜…

gloomy shell
#

well your server only has 3 votes and 100 members, so it likely wont appear very high in search results

cinder flume
#

ohh
can i know that how to make it appear very high

gloomy shell
#

get more votes or more members

cinder flume
#

ohh okkk bro πŸ™‚

#

tnx

#

πŸ™‚

#

well bro i want to share an issue ; which is if i search for full name of any server it likely doesnot appear at all.
and bro when i search for half name of any server it appears

gloomy shell
#

there are a lot of servers with Chill in their name, its going to be hard to find yours

#

like i said, its based on votes and members

zinc remnant
#

mine will not let me edit anything. tells me to come here

gloomy shell
#

read the latest pinned message

zinc remnant
#

thnxx\

zinc remnant
#

there we go ok will do thank you team

mortal minnow
#

Hey, have a discord.py bot running in 2k guilds on 2 shards, but the TopGG page isn't showing the shard count. I'm using the python topgg library, and have autopost setup. It keeps the server count updated, but doesn't seem to update the shard count. This is the current TopGG code:

class TopGG(commands.Cog):
    """Handles interactions with the top.gg API"""

    def __init__(self, bot):
        self.bot = bot
        self.token = TOP_TOKEN
        self.dblpy = dbl.DBLClient(
            self.bot, self.token, autopost=True,
        )
        # Autopost will post your guild count every 30 minutes

    async def on_guild_post():
        print("Posted to top.gg")

Does anyone know how I would fix this?

loud ore
#

I Am Having This Kind Of Problems Since Last Two Days

sturdy swan
#

do u have an adblock?

loud ore
#

Yes

sturdy swan
#

disable it

#

then vote

loud ore
#

Ok

mortal minnow
#

oh yeah thanks

sick drum
#

hi

#

i cant vote for some reason

#

ive tried on multiple devices

#

icongnito and not incingnito

#

and also refreshing the page

#

and waiting 1 hour

#

and switching brousers

median wharf
#

1.) do you have an adblocker?
2.) NO NEED TO LINE SPAM

sick drum
#

oh sry and no i dont have ad blocker

#

ok so anyone know what i should do?????????

gloomy shell
#

the admins recently ran a fix to voting, it caused some peoples vote timers to get reset

#

try waiting 12 hours and then trying again

sick drum
#

but mine is not restet it shows i can vote now and what if my vote streak dissapears?

gloomy shell
#

it shows that you can vote now but then it gives you an error saying uh oh, something went wrong

#

correct?

sick drum
#

yeah

gloomy shell
#

yeah. try again in 12 hours- or if youre trying to vote for the same bot/server with two accounts, it wont let you

#

those are the only changes that have occurred today

rose sphinx
#

ok

sick drum
#

oh ok

rose sphinx
#

thanks

sick drum
#

what do i do if i still cant vote after 12 hours? should i contact anyone

gloomy shell
#

just message again here and we'll look further into it

rose sphinx
#

nice

sick drum
#

ok thanks

#

also how would someone know if someone has 2 account they are voting with??

gloomy shell
#

today the site implemented anti-votebotting measures

#

so people cant bot votes

sick drum
#

oh

#

nice

severe flume
sage igloo
#

Please see this πŸ˜„

night reef
#

Uh I can’t edit my bot for my server, Nitrik esports

severe flume
#

oh ok

#

thats alr

#

i'll wait

sturdy swan
#

@proven grotto

#

@sage igloo hello

sage igloo
#

can i help you?

sturdy swan
#

Yes

#

My bot is online but they decline reason its off@sage igloo

night reef
#

@sage igloo could I get some help, it won’t let me edit my server and publish it, it only gives me an error message

sturdy swan
#

Hello @sage igloo

gloomy shell
#

read the latest pinned message

#

contact the person who declined it @sturdy swan

#

we cant help you if we didnt decline it

sturdy swan
#

K

dense swift
#

Why is it showing this error even after i've given manage role perms to the DSL bot?
(I want to give the seraphic role to the voters)

severe creek
#

Top.gg won’t allow me to sign in with another account. Once i’ve already signed in with one and sign out, it automatically signs me into the last account I used without giving me the option to choose another one. How do I stop it from automatically redirecting me to my last account

olive sequoia
#

You need to sign out of your discord account and then sign in to the other one to be able to switch on top.gg

#

@severe creek

exotic jungle
#

!p goodbye

severe creek
#

i did but it still redirects me to the old one. not sure why

#

maybe it’s just taking a while idk

olive sequoia
vague monolith
#

what does discriminator mean?

upper nest
#

example: Takiyo#0001,
0001 is discriminator. So your bot must be
Zest#1622

vague monolith
#

i thought discriminator would be queue line or smth

tropic pasture
#

I can't publish server :/

olive sequoia
pastel ruin
#

AWW I WANT TO ADVERTISE MY SERVER

sturdy swan
#

hi

#

The was a problem i was editng the ciode while beam was checking and the bot declined beam pls check again later @rose glacier

pastel ruin
#

I WANT TO PUT MY SERVER UP AHHHHH

sturdy swan
#

Where can I find the best reminder bot

pastel ruin
sturdy swan
#

Where can I find the best reminder bot

slow sail
#

hey

cedar sigil
#

why can't i vote lul

sturdy swan
#

Where can I find the best reminder bot

zinc oracle
#

Hey, this is support #general for that type of question.

valid moon
#

I cant also vote

#

how to fix this?

nimble jolt
#

when entering to edit a server profile I get an error that I do

sturdy swan
#

Can yout tell my boy status ?

zinc oracle
zinc oracle
sturdy swan
#

Ok

raw knoll
#

does anybody know how to fix this issue

cedar sigil
#

says that for me too with poketwo. Rip people's streaks

raw knoll
#

i tried logging out, refreshing and using a different browser

#

yet it still persists

half dagger
#

Im trying to add my server to the top.g g list but when i want to edit the server info to add the discord invite link this error goes up, Help

sturdy swan
#

i'm having the same issue

#

i added the bot to my server already

#

Maybe it telling yall suck

half dagger
#

I think servers are getting like fricked up i cant vote for bots too

raw knoll
#

oh damn

zinc oracle
#

@small lantern is having issues

half dagger
#

Ok

sturdy swan
#

cool, thanks πŸ‘

raw knoll
#

πŸ™‡β€β™‚οΈ

half dagger
neon shadow
#

One question, how can my bot be here, if it is already accepted on the web page?

sturdy swan
#

someone is DM advertising from this server..

tacit zodiac
#

@neon shadow We don't add bots to this server anymore

neon shadow
#

Oh, okey!😎

#

@tacit zodiac thx

tepid saffron
#

hello when my bot can be approveled

#

I waited 1 days and it didnt approveled

neon shadow
#

The approval process takes a certain amount of time @tepid saffron

tepid saffron
#

okey

timber crescent
#

hello i am unable to vote a bot

tepid saffron
#

which

#

bot

timber crescent
#

poketwo

half dagger
#

DSL Bot and page its having issues please be patient

#

Pls ping that mods

timber crescent
#

<@&304313580025544704>

rose glacier
#

-atmods @timber crescent

wild stoneBOT
#

@timber crescent

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
acoustic scarab
#

Good one

tepid saffron
#

-atmods

#

whats that

timber crescent
#

who do i contact to file a complaint?

rose glacier
#

what kind of complaint

timber crescent
#

i am unable to vote poketwo bot

rose glacier
#

we're aware of some issues with that. you just need to be patient as its looked into

timber crescent
#

ok thank you

sturdy swan
#

Does my bot need a prefix

#

?

#

My bot just checks for slur words and deleted them

#

hello how do we add a bot to a site

pastel ruin
#

Hey when will I be able to add my server

half dagger
sturdy swan
#

Wait so my bot doesn’t need a prefix

placid escarp
#

Hello
I had a problem with my team member so he made the bot left all servers, so how can I make it join here again if it possible

wicked sparrow
#

We don’t add bots here anymore, all bots will be getting removed also,

orchid axle
#

We no longer invite bots here

placid escarp
#

Why

wicked sparrow
#

Second from last announcement

orchid axle
#

MY BOT IS APPROVED, WHY ISN'T IT ADDED ON THIS SERVER?
Starting from September 19th, we stopped inviting bots passing the approval process due to an upcoming Discord limitation of the maximum amount of bots (50) per guild. ALL BOTS will be kicked from this server in a near future. Read more: https://i.imgur.com/JNA5XKS.png

placid escarp
#

I read it

#

Ok thanks

lament field
#

or do I just have to wait 7 hours?

#

tbh I forgot you said 12 hours total

sturdy swan
#

The bot having problems

wicked sparrow
#

Well you have to code your bot

#

Code it and host it

sturdy swan
#

in top. gg approval %its 1 day = 10% up right?

#

@wicked sparrow

plush vapor
#

My bot is approved on the site but not on the server

sturdy swan
#

MY BOT IS APPROVED, WHY ISN'T IT ADDED ON THIS SERVER?
Starting from September 19th, we stopped inviting bots passing the approval process due to an upcoming Discord limitation of the maximum amount of bots (50) per guild. ALL BOTS will be kicked from this server in a near future. Read more: https://i.imgur.com/JNA5XKS.png

plush vapor
#

ah okay

wicked sparrow
sturdy swan
#

@wicked sparrow hi sorry for bothering

#

But me bot had no prefix!

wicked sparrow
#

Just write (no prefix needed) or something similar

sturdy swan
#

Ok

#

Tysm

wicked sparrow
#

Coding

#

You have to code a bot

#

Using a programming language

thick thorn
#

Why does top.gg shows error 504 when i tried to open edit page for my server

dense current
thick thorn
#

Oh

#

But my server is already published

woven blaze
#

<@ 187316528100802560>

#

@tranquil yacht

#

Dm plz

zinc ore
#

Fun fact: Humans sleep, so if they haven't answered your DMs, it probably means they're busy.

#

Also: if you can't DM a mod or reviewer, you have your DMs off, or you haven't verified your account through Discord, please do that.

plain salmon
#

why discord wants to remove bots from this server?

zinc ore
#

If Marco wanted to give more details, he would have given them out already πŸ‘

plain salmon
#

okay

#

also, can I signup for bot reviewer?

wicked sparrow
#

The applications are closed at this time

plain salmon
#

noted

#

where do i check if applications are open again?

zinc ore
wicked sparrow
plain salmon
#

thanks

copper delta
#

hey how to get server count on bot page

sturdy swan
copper delta
strong notch
#

I'm getting a lot of complaints that it's showing some error while voting for the server, they are able to vote after 5-6 attempts.

dull jacinth
#

an approver denied my bot for Manage_Guild perms when it needs the Manage_Guild Perms to get an invite that exists, And now they are offline... This is aggravating me

wicked sparrow
#

Reviewers are humans too, we have lives and can be busy.

dull jacinth
#

i did

wicked sparrow
#

How long have you waited

dull jacinth
#

well seemingly that they denied my bot after me being away for 30m and i’m assuming since its 3 am now my time, that they went to bed.

#

so i guess the two denials which were both misunderstandings that could have been approved cost me another 7days of waiting

#

or day if they are on tommorrow

wicked sparrow
#

If they are/were truly mistakes/false then your bot would get approved however as it’s your second time I’d imagine they weren’t false declines. If the reviewer is sleeping then there’s nothing you or anyone else can do. We are allowed to sleep.

dull jacinth
#

yes the were false

#

they were two different things

#

one was regarding discord api stuff and the other was the invite permissions on topgg its self

late grotto
dull jacinth
#

i have to resubmit again?

#

693520703894323201

#

ill go ahead and readd if thats what you need

#

i resub’ted

wicked sparrow
#

I am just checking your declines

dull jacinth
#

ah ok

wicked sparrow
#

But if they were false your bot would have been re-reviewed

dull jacinth
#

i just submitted just now but its the third submission...

#

i can send the snippet as i sent them if needed showing that it can grab an existing invite that is needed the perms to ManageGuild

wicked sparrow
#

Okay, I see. Just send them everything you think you need to.

sturdy swan
#

Someone receives this error whenever they want to join my server, it's been like this for several days, who do I dm for this

lost venture
wicked sparrow
#

You have to edit your own description

lost venture
#

yeah

#

if u accept my bot tho

#

xd

sturdy swan
#

@everyone when i add my server it is showing that an unexecpted error is detect plz contact the admin of this server so what to do

keen vessel
sturdy swan
#

thanks

dull jacinth
lost venture
#

Yeah yeah

#

thanks

sturdy swan
#

how to set dsl bot for voting set up

lost venture
#

its the first tunisian bot btw

sturdy swan
#

@everyone when will i notify when my bot will approved

#

dont

wicked sparrow
lost venture
wicked sparrow
#

And @wild stone will dm you

sturdy swan
#

ok

#

not got dm

wicked sparrow
#

Also @ everyone doesn’t work in this server also @ everyone is the worst way to ask a question

keen vessel
#

then wait

sturdy swan
#

$vote link (@user or userId)

#

how to use it

wicked sparrow
#

You will only be dm by @wild stone when your bot is approved or denied

lost venture
#

wait for a week and u will see the answer from devs if its a yes or no

sturdy swan
keen vessel
#

@sturdy swan wrong server

sturdy swan
#

how to use

#

$vote link (@user or userId)

#

dsl bot

keen vessel
#

go to the support server

#

oh dsl

#

dsl don't have command

sturdy swan
#

oo

#

ok

keen vessel
#

it's only for the website

#

everything has to be set up through the website

lost venture
#

hey lumap can i ask about your bot?

keen vessel
#

well yes

wicked sparrow
#

But not here please

lost venture
#

sure sure

wicked sparrow
#

Or his DMs πŸ™‚

late grotto
sturdy swan
#

im getting this same error ^^^

coral palm
#

i keep getting the same error

#

anyone know how to fix?

smoky sapphire
coral palm
#

thank you

sturdy swan
#

Thank you

proven grotto
sturdy swan
#

Sir when i dm u first time upto now u didnt response@proven grotto to that

proven grotto
#

You waited for under 20 minutes, during the night for me (when I was showing offline).

sturdy swan
#

?@proven grotto

cyan hare
wicked sparrow
cyan hare
#

kk ty

wicked sparrow
#

There is an issue with the DSL so it may be related I was having the same issue earlier

cyan hare
#

that might be it yup

#

ty!!

bleak hatch
#

My bot's dbl approval status is 90% when is it approved

wicked sparrow
#

Read the pins in this channel

#

For information

frigid elm
#

@wicked sparrow hello where are the Ban Appeals?

late grotto
wicked sparrow
frigid elm
#

okiii yhankst

sturdy swan
#

Hi my bot doesn’t have any commands

#

Is that a problem

wicked sparrow
#

As long as it still does something

sturdy swan
#

Ok πŸ‘Œ

#

Then I’m all set out

#

Just need to wait for approval

austere plinth
#

Hi! I'm trying to add my server in top.gg but I cannot edit...

wicked sparrow
austere plinth
#

Alright. Noted. Thanks.

lost ferry
#

hi im a here because i was added to the dbl list oof

#

oof

fringe umbra
#

Some people giving me less stars without writing anything. Thats why my bots rating going down, It was 5.0 with 26 - 5 stars but now with 28 reviews its 4.8 and those less star reviews are not showing up because they dont write anything

lost ferry
#

ouch

torpid torrent
wicked sparrow
torpid torrent
#

Thank you.

lost ferry
#

where do i appeal my dbl

wicked sparrow
#

What are you trying to appeal? @lost ferry

#

A ban?

lost ferry
#

yeah

wicked sparrow
#

Or a bot decline

lost ferry
#

can't

wicked sparrow
#

There are issues at the moment with voting I believe

#

What are you trying to appeal though?

lost ferry
#

oh hold on

wicked sparrow
#

Okay yes there are issues at the moment

lost ferry
#

yeah

sturdy swan
weak sphinx
ancient monolith
#

Look, there is a white list on my bot page and it says β€œCan't get a bot” on the top left, but when it renews, that error goes away.

loud badger
#

i m trying from like 3 hrs but it continued to show this

wicked sparrow
whole fulcrum
#

top.gg onaylΔ± bir bot dm kanalΔ±nda reklam yapabilir mi?

hollow trellis
#

reklama izin verilmez

#

moderatΓΆrlere bildirin

sturdy swan
#

@whole fulcrum Bir moda dm at

#

Id ve ss ile

whole fulcrum
#

thanks

loud badger
#

@wicked sparrow i tried those things. Even changed my browser still not workin

wicked sparrow
#

Wdym there’s nothing you can do

loud badger
#

😦

wicked sparrow
#

Go to the most recent announcement in #site-status it tells you the status

sturdy swan
#

When i going to edit my own server i got this "An unexpected error occurred, contact an admin if this continues happening."

wicked sparrow
sturdy swan
ancient monolith
#

Turkish mod xD

sturdy swan
#

I start my Bot with my Code
for Top.gg (Im approved) and my Bot don,t
startet on this website.

wicked sparrow
#

We don’t host bots

#

Putting your bots code in your descriptions doesn’t do anything

sturdy swan
#

My Bot is in Discord On

wicked sparrow
#

Oh okay, so that’s because (if I remember correctly) the status feature on the website is being worked on.

#

The online, offline thing doesn’t affect the bot

sturdy swan
#

Ok in how many hours should this be fixed?

nova horizon
#

Hey i have a question, my bot is in 95 servers and on top.gg it's saying N/A

ebon canopy
nova horizon
#

I don't know what that is

ebon canopy
nova horizon
#

do i have to generate token

#

it says that in my bots

#

@ebon canopy

#

srry for ping

ebon canopy
#

yeah

sturdy swan
ebon canopy
#

just wait for a while

sturdy swan
#

Okay

ebon canopy
#

I don't really know if it's necessary to contact the support for that, the Under Attack Mode is turned on right now, could probably be a reason for some problems

river fiber
#

hey I've had a quick look at the documentation but can't find anywhere to explain how to set up vote rewards (at least nothing I understood πŸ˜… ), is there anywhere I can look for help? I'm pretty sure I saw code examples somewhere a while back, but can't find any now

#

(btw when someone replies, can you please ping me)

tacit zodiac
wicked sparrow
river fiber
#

aha! yes found it thanks, I was looking in the wrong place πŸ˜‚

wicked sparrow
#

No worries if you have any struggles feel free to ask about them in #topgg-api

river fiber
#

well I won't know if it works until the bot gets accepted lol, but I'll be sure to remember that if I need any more help

lost cypress
#

TR : Yanlışlıkla 2 teklif verdim birisinin nasıl geri çekebilirim ?
EN : How can I withdraw someone who accidentally placed 2 bids?

mighty pecan
#

e

wicked sparrow
sturdy swan
#

Okay thanks

wicked sparrow
#

Press the refresh data button

timber crescent
sturdy swan
#

Why is the site down most of the time?
I need to talk to the manager

wicked sparrow
sturdy swan
wicked sparrow
sturdy swan
#

i keep getting this whenever i go to edit a server

bleak hatch
#

my bot in dbl %90 When is aporwed

hard jackal
wicked sparrow
#

It can be used to pay for your bids in our auctions

#

You would need auctions access first

sturdy swan
#

iam not able to vote

wicked sparrow
hard jackal
#

oh thanks

wicked sparrow
silk hull
#

Is there a bot that can give a role if you have certain hours in voice chat?

wicked sparrow
silk hull
#

Is it possible tho?

wicked sparrow
#

Yes it’s possible iirc

silk hull
#

Thank you for the help!

normal fjord
wicked sparrow
#

The library section is deprecated

#

It will be removed fully eventually

normal fjord
#

Ok thanks !

frail narwhal
wicked sparrow
#

You can use our api

#

The documentation is in the channel description of #topgg-api channel

frail narwhal
#

I don't understand how it can be used 😦

wicked sparrow
#

On the documentation you can select the library you are using to code your bot

#

From there it will show you how to get started

halcyon bluff
#

How do auctions work

wicked sparrow
halcyon bluff
#

Cool thanks

frail narwhal
wicked sparrow
sturdy swan
#

Your bot's presence changes every few seconds. The maximum frequency you can change your status is [5 times per 20 seconds (approx. every 4 seconds)]
how can i change this?

wicked sparrow
#

You coded it to change status too quickly

#

Make it change status at a slower rate to avoid being rate limited

#

The limit is stated in the decline reason 5 times per 20 seconds

sturdy swan
#

if it remains constant ?

tranquil yacht
#

Botunu kodlayan kendisi ama nasΔ±l değiştireceğini bize soruyor πŸ˜‘

#

@bleak hatch Herkes gibi sΔ±ranΔ± bekle

bleak hatch
#

@tranquil yacht

wicked sparrow
#

Having it at a non changing status is fine @sturdy swan it’s only when it changes that it matters

bleak hatch
#

sen tΓΌrk mΓΌsΓΌn

tranquil yacht
#

Arapça mı konuşuyorum şu an seninle

bleak hatch
#

ne bilim

sturdy swan
#

Thank you

wicked sparrow
#

No worries

bleak hatch
#

benim botum %90 oldu da ne zaman onaylanΔ±r

tranquil yacht
#

Attığın tarihten itibaren 10 gün içerisinde

frail narwhal
bleak hatch
#

bide bottan para kazanΔ±lΔ±yor mu

#

?

tranquil yacht
#

HayΔ±r?

bleak hatch
#

orda ΓΆyle yazΔ±yor ya

tranquil yacht
#

Sanal kredi onlar

bleak hatch
#

nasΔ±l yani

sturdy swan
#

Eri, is English compulsory here?

sonic heron
#

@tranquil yacht hi

tranquil yacht
#

Bildiğimiz sanal kredi, gerçekten çekebildiğin bir para değil

bleak hatch
#

anladΔ±m

sonic heron
#

English do you know @tranquil yacht

bleak hatch
#

discord nitro filan alΔ±nmΔ±yor yani

tranquil yacht
#

Auctions sistemi iΓ§in

#

HayΔ±r

bleak hatch
#

saol

tranquil yacht
#

@sonic heron Just ask your question

sturdy swan
#

Reklam veriyorsun sitede işte.

sonic heron
#

@tranquil yacht actaualy in top.gg i gave my bot for verification but.my not is not.here

tranquil yacht
#

Your bot isnt approved yet

#

And we won’t add your bot in this server even if it is approved

#

Read pinned messages for more info

sonic heron
#

@tranquil yacht So ho will the bot.get approved

sturdy swan
#

When will I get a response for auctions?

tranquil yacht
sonic heron
#

@tranquil yacht How will my bot get approved

tranquil yacht
sturdy swan
#

Wow

tranquil yacht
sturdy swan
#

epic bot owner share in my dm

#

i say to him
want me to report

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he say a bad word

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i want to report

#

i have a prof

#

<@&304313580025544704>

tacit zodiac
#

-atmods

wild stoneBOT
#

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
tranquil yacht
#

.....

sturdy swan
#

translate

#

Ω„Ψ·ΩŠΨ²ΩŠ Ψ¨Ω„ΨΊ

cyan hare
#

its

sturdy swan
#

call me i will open screen and refresh

tranquil yacht
#

Thanks for pinging 25 users to report something

#

We all appreciate it

sturdy swan
#

he is a developer

#

in the server

tranquil yacht
#

This report isn’t valid

sturdy swan
#

what

tranquil yacht
#

Please translate messages if you need to report something to us, we don’t speak your language

sturdy swan
#

ok

#

translate Ω„Ψ·ΩŠΨ²ΩŠ Ψ¨Ω„ΨΊ
ill translate

tranquil yacht
#

Just translate in one message and DM me

sturdy swan
#

ok

tranquil yacht
#

Also be aware that pinging the mod role for non emergencies will result with a long time mute the next time

sturdy swan
#

ok sorry

lime dew
#

Sorry to interrupt I was just wondering if when there is a fix to the DSL page editing for unpublished servers it will be pinned in this chat or will I find it elsewhere? Sorry for the longish message

tranquil yacht
#

The team is working on it

#

Keep following #site-status for any update regarding that incident

lime dew
#

Okay thank you for your time

tranquil yacht
#

No problem

gentle night
#

Hello

#

I'm new here.

#

I added the bot named DSL to my server

sturdy swan
#

Hello new here, did you need any help?

gentle night
#

But I'm not able to edit it in top.gg

digital vapor
#

hii

#

i cant add my bot

gentle night
#

I get this error.