#support

1 messages · Page 236 of 1

jolly jolt
#

none of us can see any reviews, and we know for a fact that there are some with text, is something wrong on our side on website itself? ^^

gloomy shell
#

yes

#

server reviews are bugged right now

sand ember
#

someone just uploaded a video on yt, on how to skip top.gg ads without premium

#

which isn't good

quartz garnet
wicked sparrow
#

We allow adblock etc

#

It's not really a big deal

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@quartz garnet The update hasn't been released.

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It is coming soon

sand ember
#

huh, it wasnt allowed ig

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adblockers^

wicked sparrow
#

🙂

sand ember
wicked sparrow
sand ember
#

oh

young owl
#

Hello, I need help, I want to know the reason for the ban of my primary account, I have already requested that by mail but they do not respond, my data is

My id: 519935288240504863

My user: ꧁ ༒ ✞Je ຮ u ຮ ✞ ༒ ꧂ # 4860

wicked sparrow
#

Ban evading is never the way to find out the ban reason

young owl
#

bro, they answer, I've already sent about 40 emails

gloomy shell
#

you were banned for sharing stolen minecraft accounts

young owl
#

wtfffffffff

gloomy shell
#

the more emails you send, the longer it takes

young owl
#

Minecrat acoounts

gloomy shell
#

send one email and wait

#

for a response

#

-b 783742500510498916 ban evasion of 519935288240504863, joined to ask about appeal

wild stoneBOT
#

dblMod Banned JesusxD_At#8456 (@young owl)

twilit stone
#

How i can active this button

#

for my bot

warm stream
#

You'd need to post your server count to our API

twilit stone
#

How?

long ferry
#

read the topic of that channel

graceful minnow
#

Is there anyone to help?

warm stream
#

With?

graceful minnow
#

@warm stream

warm stream
#

If it's on your bot just flag the review

#

We check flaged reviews

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Can't right now about to switch trains but if they left a untruthful review just flag it.

sturdy swan
#

staff are aware of this theme background color issues?

long ferry
#

background color issue?

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screenshot

wicked sparrow
#

Afaik there are no background or colour issues at this time

long ferry
#

You're probably on a bot page that has bad css

sturdy swan
#

(can't be out custom css cuz no one changed it in the last week)

wicked sparrow
#

I dont see whats wrong?

sturdy swan
#

the dark background

untold tree
#

Where can we advertise

wicked sparrow
#

Our website

untold tree
wicked sparrow
#

You can advertise discord bots and servers and products on top.gg

sturdy swan
#

wait maybe i know what's wrong

untold tree
#

I put my bot its getjng verified

sturdy swan
#

Help I need a advratizeing not

wicked sparrow
#

You will have to wait

warm stream
#

Did someone change it so that dark theme was forced or did that happen completely randomly?

untold tree
#

Ik 1 week

wicked sparrow
#

It can take up to a week

wicked sparrow
sturdy swan
#

force dark

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It's weird bc no one edited the page lately

long ferry
sturdy swan
#

Thanks

wicked sparrow
#

It looks darker than that dark mode imo so check your bots page to see if there is any other CSS etc

warm stream
#

Yeah just make a issue about it ig

nova geyser
#

Hey im having an issue, how can I get the top.gg password for my .env?

long ferry
#

brb making issue rn

lone surge
#

What Websites can i use to manage my bot in not BoTGHOST cuz i want reaction roles and other stuff but its on premium on botghost

sturdy swan
astral oar
#

I got the same from the same guy, as soon as I said no, he deleted his own messages, so I only got a screenshot of the notification

azure tusk
#

in the analytics what does unknown mean in referrers

long ferry
#

things like direct-visits to your bot page

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or services with dereferrers

azure tusk
#

oh okay was seeing most of my page views listed under unknown so wasn't sure ty

gloomy shell
#

@lavish moth @astral oar ty for the reports nyaaThumbsup

azure tusk
#

if you haven't reached your first 100 votes do they still get reset?

gloomy shell
#

yes

azure tusk
#

damn

rich patio
#

To resumbit i need to sumbit on https://top.gg/ again or is there any option to resumbit it without
filling in all information

wicked sparrow
#

You will need to fill it all out again

sturdy swan
#

@wicked sparrow do I need to use a command to actavate the advratizeing not?

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Bot''

wicked sparrow
#

You have to wait until the bot is approved on our website before it is available to the public

fierce urchin
#

Am i allowed to ask if anyone knows a bot that does a command in a specific way?

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in here?

wicked sparrow
#

Not really, you can search our website for that

thick bluff
#

Botun %90 bugün sonuç belli olurmu

fierce urchin
#

it's more of a unique feature though, i would but going through all of them would be hell

#

thanks a lot though~

thick bluff
#

when my bot gets verified thing 90%

#

?

zinc oracle
#

Should be somewhat soon.
The waiting time is 1+ week from submission, but we don't have an exact time for you.

thick bluff
#

Okay

#

Thanks for information

rich patio
#

where can i check bot queue?

zinc oracle
#

The queue is confidential.
Your bots estimated place in queue can be found on your bots page.

bronze path
#

I mean you can figure out a estimate queue number using math getting the numbers of total queue and your percentage

zinc oracle
#

The estimated length is also on the datadog page, but the queue itself isn't public.

bronze path
#

Ah the queue size

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Is that total amount of queues right now?

grand swan
#

Does someone know why my bots profile pic has an error?

atomic peak
#

Idk

cedar flare
#

Pls approve my bot

#

Pls

atomic peak
#

lol

#

be patient

sturdy swan
#

No

cedar flare
#

Y

zinc oracle
#

You have to wait in queue

sturdy swan
#

^

cedar flare
#

How many hr

zinc oracle
#

1+ week, read pins.

cedar flare
#

😩 😫

grand swan
#

woo do you know why my problem?

long ferry
#

better than 6 weeks or so

long ferry
#

it should update

zinc oracle
#

Edit and submit, it will refetch the pfp

grand swan
#

welp that worked thanks

cedar flare
#

How to be verified bot

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I want to become bot

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Verified

zinc oracle
#

Verifications are through discord not top.gg

cedar flare
#

How

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I have one account with bot tag

zinc oracle
#

You should contact discord, this isnt support for that.

cedar flare
#

I want bring that account in my original account

#

How to coding and increase dank memer coins

gloomy shell
#

-verifybot

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

gloomy shell
#

go to that server to ask about verification

sturdy swan
#

my votes of my bot has been reseted anyone tell me why?

sacred timber
#

what this means exactly: adminperm
Bot required the ADMINISTRATOR permission in at least one command (never actually needed)??

icy lance
zinc oracle
#

specific commands dont need admin to run.

sturdy swan
#

when my bot is added to the forecast

sacred timber
#

if i have only admin commands it will be declined?

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i dont but i just ask

zinc oracle
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the bot can require the user to have admin

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its specifically if you run a command and the bot says "i need admin to do this" or something similar.

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your invite url can request admin however, just not a command.

sturdy swan
sacred timber
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so if i have a command like kick and only a member with kick permissions can kick my bot will be declined

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?

zinc oracle
sacred timber
#

oh ok

latent creek
#

can i request my bot to be unmuted? it's actually been muted for some reason over a year ago (when i checked the bot logs) which has long been fixed by me

zinc oracle
#

@sturdy swan what do you mean forecast?
if you mean reviewal time, its about 1 week, could be more.

sacred timber
#

i have only mute message management, warn message management, kick kick permissions, ban ban permissions, unmute message permissions thats all i remember atm

zinc oracle
#

we dont even check the invite url, the rule is specifically about when commands are run.

zinc oracle
sacred timber
#

thanks woo (:

zinc oracle
#

np

sturdy swan
#

thank you for answering and supporting me

zinc oracle
#

no problem 🙂

latent creek
#

okay

#

thank you

thorn bison
#

Hi! I am facing weird errors with top.gg reviews on my server, is anyone avaialble to help me understand how it works?

floral pagoda
#

A screenshot would help

thorn bison
#

yes, ill send rn with an explanation

#

in november, 8 people reviewed my server. On Nov 30th the reviews were no longer visible. I waited a few days but none of the reviews became visible again. Today i had members try posting a new review for this month, thinking that maybe top.gg reset reviews at the end of each month? But they are unable to post reviews and multiple of them have sent me the same error which i will send below

gloomy shell
#

there is an issue with server reviews right now

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not displaying/not being able to be written etc

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its a known bug, being worked on nyaaThumbsup

thorn bison
#

Oh thank u @gloomy shell, I have a question: Normally, do the reviews stay up even after the month? or do they get taken down and need to reposted by my members?

gloomy shell
#

theyll stay up nyaaThumbsup

thorn bison
#

forever?

gloomy shell
#

yep

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unless the original writer deletes it or a mod deletes it

thorn bison
#

oh wow that is actually great to know! thank u! Sorry for one last question:

#

How do u handle dishonest reviews on ur server? i know i can flag a message to kind of hide it. but really, i dont want to look like im trying to hide/flag the message when someone looks at my server. Is there a way to contest dishonest reviews for deletion? maybe if u had evidence, cuase i understand its completely unfair to be able to pull anyones review u didnt like

#

just curious

gloomy shell
#

when you flag reviews, we mods take a look at them and either delete them or unflag them

#

if it follows the review guidelines, itll stay but if its something that should be in a report message or its advertising, etc, it doesnt follow the guidelines, then it will get deleted

thorn bison
#

oh okay, this is a normal "review". just a case where someone put a 1-star review and made up an incident in chat that we could disprove haha

#

something that was made up was posted essentially, but its a normal review so it probably doesnt get removed

sacred timber
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i wish my free dynos is not over when the bot is being reviewed D:

gloomy shell
#

yeah, we wouldnt remove something like that since it follows the guidelines, even if its 'false'

thorn bison
#

i left a nice response saying i looked into it and couldnt find what they are saying happened and that i would love to talk more to them if theyre willing. I guess that all i can do on my end?

gloomy shell
#

people can lie in reviews anywhere unfortunately

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yeah that would be all you could do

thorn bison
#

yeah

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i undestand

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happens

long ferry
#

Notification options for replies to reviews when? 👀

gloomy shell
thorn bison
#

maybe a future system for appeals with evidence could be nice if it became a common problem

#

maybe i just got unlucky

gloomy shell
#

ill ask about how bot/server owners can handle fraduelent reviews for you

thorn bison
#

i appreciate that. ping me anytime

sacred timber
#

advertising with my bot the game im making is ok right?

gloomy shell
#

they define what advertising is really

lone anvil
#

Mentioned user doesn't have DMs nor friend requests enabled, that's why I'm posting this message here instead

@sturdy swan

Hey, your bot (https://top.gg/bot/700608702427955270) seems to be submitting fake data to the top.gg API. It's been posting anything between 6k and 44k during the last 24 hours while only being in 6000 servers.

I need you to fix this issue within 5-7 days as we dont allow users to submit fake data in order to potentially get an advantage.

graceful minnow
shell verge
#

i got a error everytime i tried to started the bot so i searched the code where the error is and here is the code

exports.require = function loader(list) {
  const errorLog = [];
  for (const [name, fn] of list) {
    try {
      const data = fn(require(name));
      data.name = name;
      return data;
    } catch (e) {
      errorLog.push(e);
    }
  }
  throw new Error(errorLog.join('\n'));
};``` 
It says that there is something wrong with 'trow' can anybody help me?
zinc oracle
shell verge
#

oh

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ok

short geyser
#

Excuse me I have question I'm looking for a Pacific bot is that something you guys can help me with?

bitter pebble
#

Hello, when I search for my bot (VoiceMask), it shows no results for it

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I have to go through my profile and then click on my bot to see its profile

sturdy swan
bitter pebble
#

or I have to type in the bot's description

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then it works but my name it doesnt

devout sail
#

Try searching VoiceMask instead of voicemask?

bitter pebble
#

that too doesnt work

wicked sparrow
#

When was your bot approved?

bitter pebble
#

October 4

wicked sparrow
#

If you search

tropic sonnet
#

How do I apply to have my bot certified?

wicked sparrow
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"Voice Mask"

gloomy shell
#

certification is closed

wicked sparrow
#

it shows up

bitter pebble
#

huh

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yea

tropic sonnet
gloomy shell
#

it wont

bitter pebble
#

is that supposed to happen or no

gloomy shell
#

its closed permanently

tropic sonnet
#

why?

bitter pebble
#

because my bots name is "voicemask" without a space

wicked sparrow
gloomy shell
#

because it was decided to close it

tropic sonnet
#

will old bots that have it keep it?

gloomy shell
#

yes

tropic sonnet
bitter pebble
#

so is this a bug or something?

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is that intentional

long ferry
#

was your bot just approved?

wicked sparrow
#

I would imagine a bug, im not too sure how search indexing works on top.gg you may have to talk to someone on the team or maybe someone with more knowledge on it can explain it.

#

No

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Hope

bitter pebble
wicked sparrow
#

Bot name is VoiceMask but it only shows up when you type "Voice Mask" with a space

void drift
#

Is there a way that when they voted for your server they get the role temporarily instead of permanently?

gloomy shell
#

its automatically temporary

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the voting role lasts for 13 hour

#

s

void drift
#

That's not said anywhere is it lol

gloomy shell
#

it lasts for as long as they have voted (12 hours) plus one more to allow them to vote again before they lose the role

long ferry
devout sail
void drift
long ferry
#

Did you change your bots name after it was approved? @bitter pebble

bitter pebble
#

no

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it was always VoiceMask

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this never happened until recently

long ferry
#

yeah that's very weird

wind sonnet
#

i changed my bot profile picture into a christmas theme. how do i edit it on top.gg?

wicked sparrow
#

Press edit and save with no changes

wind sonnet
#

okay

sturdy swan
wicked sparrow
#

Using our API

gloomy shell
#

-servercount

wild stoneBOT
#

To have your bot's server count displayed on DBL, please read the documentation on server/shard posting.

sturdy swan
#

just wondering if id be able to ask a question / suggestion just on the head really if anyone is active

gloomy shell
#

questions are fine, suggestions should go to the github

sturdy swan
#

well the github is useless I've still got a open thread on there for over a week,
but was just wondering how on the servers there is reward roles for users who vote for the server. i was just going to ask if this would be added to the bot page too ?

wicked sparrow
#

To add things like that to bots you can use the API, you will have to code it yourself however. #topgg-api @sturdy swan

sturdy swan
#

Dyno DMed me with an ad

#

no cap

#

i will sent screenshot

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I dont think thats allowed, even tho its a huge bot

fluid oxide
#

That's not an ad... you probably ran a premium command or something and it gave you info.

sturdy swan
#

I did not

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I didn't used any commands from it in the last days

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But ight, if you think I'm lying go for it tho

unkempt prairie
#

Did you joined Dyno server or tried to invite Dyno Premium ?

fluid oxide
#

First off, don't assume I think your lying.

#

2nd. What Cilooth said.

sturdy swan
#

I didn't added it any where, and I didn't tried to invite the premium version

gloomy shell
#

what servers do you share with it

sturdy swan
#

Let me look

flat knot
#

Hi

sturdy swan
#

Like 5 others

#

But those are dead

unkempt prairie
#

But if you didn't do anything that could've triggered this ad, you can just contact https://dis.gd/contact to report the issue.

sturdy swan
#

Alright

gloomy shell
sturdy swan
#

it is

gloomy shell
#

can i have its id

#

cause i just tried to ping it

sturdy swan
#

155149108183695360

unkempt prairie
#

@gusty crane

gloomy shell
#

weird

wicked sparrow
#

I just did some quick testing, I tried inviting dyno, joining their server and DM'ing dyno and the only thing that got me that message was typing "?premium" https://i.imgur.com/Y0U1wZz.png

sturdy swan
#

@gusty crane

#

I didn't used that command...

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Cause why would I 😂

flat knot
#

When someone votes and get for example the voted role, the member Who voted, after some hours, is he gonna still have the role or he needs to vote again?

gloomy shell
#

he needs to vote again

#

the role goes away after 13 hours

wicked sparrow
#

The role will go away after 13 hours

#

oop sorry xiuh

flat knot
#

Ok thanks

sturdy swan
#

So do I report this to discord as api abuse?

wicked sparrow
#

Well you will need some evidence of something happening, as I am in servers with Dyno and got no messages from it.

sturdy swan
#

I got message ID, and I was not using any commands so i guess I have evidence

upbeat juniper
#

eoop

unkempt prairie
#

Then report it, if you are not the only one who got this message you'll not be the only one to report it.

sturdy swan
#

I feel like I'm not taken serious

#

Which I can understand which such a big bot

gloomy shell
#

we do take this very seriously, i will pass this information along to the other moderators so that we can keep an eye out for more reports

fringe umbra
#

I want to remove a false review from my bot

fluid oxide
#

flag it for review.

fringe umbra
#

How long it takes to review

fluid oxide
gloomy shell
#

mods do reviews whenever they have time, just like queue

fringe umbra
#

How this can be a issue with my bot lol

gloomy shell
#

its not, that would be removed

#

like i said, mods go through reviews when they have time

sturdy swan
#

When I test commands in my server, why does it have to ping the user who used the command?

gloomy shell
#

?

#

are you referring to a specific bot

sturdy swan
#

My own bot I made.

gloomy shell
pallid saddle
#

is there a way to log the votes for my server in a channel for all to see?

jaunty basin
#

yes

#

using a dsl webhook

#

or a bot that handles it for you

pallid saddle
#

so to make a webhook i go to the channel and create the webhook, copy the url, put the url in the edit tab for my server?

jaunty basin
#

nope.

subtle valve
#

how much time to get approved into auctions ?

jaunty basin
#

you need an external webhook service

pallid saddle
#

oh, what would that be?

gloomy shell
#

a few weeks

subtle valve
#

ohh

#

thx

sturdy swan
#

to have a verified bot, it is necessary to be at 70 dc, do these discords have to meet any standards?

fluid oxide
#

We do not verify bots. Goto their development server. And the requirement is 76 servers.

hexed forge
#

Lol

fluid oxide
#

Also the badge is gone so don't expect that.

small scaffold
#

my server is STILL glitched when you look it up, it's been like this for about a month now

ebon canopy
fringe umbra
#

Crazy peoples

hushed totem
#

Hello,
Can you tell me which commands requires administrator permission?
Thanks in advance !

hushed totem
#

Js

delicate salmon
#

How long will it take until we get approval

#

??

hushed totem
#

It took me 5_6 days..

delicate salmon
#

Ok thank you

hushed totem
#

You're welcome !

halcyon bloom
#

excuse me but can someone tell me how it works with that min 300 detailet text

sturdy swan
#

I think it says 1-2 weeks.

fringe umbra
hushed totem
#

I kown

sturdy swan
#

I sent my bot in for approval

halcyon bloom
#

i have a feeling that releasing the full codes i this place havent been the right way lol

hushed totem
#

My bot is refused because

Your bot @invalid-user was declined. Reason: Some of your bot's features require the bot itself to have the ADMINISTRATOR permission. NO bot requires administrator permissions to function. Please only require the permissions your bot truly needs.

Except that no commands asks for that ..

halcyon bloom
#

oh

fringe umbra
#

You are the developer you should know What you have written

#

In the codes

halcyon bloom
#

true

hushed totem
#

I know, but no commands asks for this sentence...

fringe umbra
#

Its checking if the bot has admin..not the author

#

And you might know bot never needs admin

#

Every permission is separated

halcyon bloom
#

wait so you are telling me that if there is no code that truly shows that it needs admin it wont be taken?

hushed totem
#

I will be patient, and check...

tough sable
#

When will the Discord developer badge be awarded?

gloomy shell
#

-nobadge

wild stoneBOT
#

Due to a large amount of people submitting bots or creating bots in hopes to get the badge, Discord decided to remove the badge grant for users submitting bot after August 19, 2020. The badge was hence renamed from Verified Bot Developer ➜ Early Verified Bot Developer. Hence, devs who were whitelisted early were still given the badge, but if you submit a bot now, you won't get the badge. If you have questions, please go to Discord's Developer Server

tough sable
#

not open?

gloomy shell
#

you cannot get it anymore

tough sable
#

oke

sturdy swan
#

I didn't know about it but I just wanted a bot of my own.

tough sable
#

thx

pallid saddle
#

how do i create a webhook for my server voting?

hushed totem
#

Who verified my bot?

cyan palm
hushed totem
#

I can't see who refused my bot.

gloomy shell
#

-declinedbot

wild stoneBOT
#

Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

hushed totem
#

Thanks !

quaint moat
#

Where can we confirm bots

gloomy shell
#

you have to wait for us to confirm them

quaint moat
warped thorn
#

How can I put a Gif as a Logo for my Bot?

gloomy shell
#

you cant

warped thorn
#

how does it work , that some logos do fly down and so on

gloomy shell
#

bots cannot have animated profile pictures

warped thorn
#

This does fly up and down

#

how?

gloomy shell
#

thats not the bots profile picture

warped thorn
#

oh

gloomy shell
#

thats html and css on the page making the icon move up and down

#

you are free to do that on your bots page

#

but it wont change the profile picture in discord

warped thorn
#

how can i put that code into my bot page?

gloomy shell
#

i personally dont know html/css but you can ask for help in #development

warped thorn
#

ok thx

heavy zodiac
#

Do I get notified if my bot is about to be reviewed? Or after?

floral pagoda
#

You will be pinged and get a DM if your bot got approved or declined

heavy zodiac
#

ah

obtuse whale
#

So .-. what exactly is voting credit for? I've read both the medium.com announcement as well as both #site-status and #announcements announcements and i couldnt find out what to use it for

#

define redeem please

wicked sparrow
#

Voting credit is used in the auctions

#

Redeeming it allows you to use it

#

The update hasn’t been released yet so the redeem feature won’t work until then

austere junco
#

whats the process i have to go through to put my bot back on the queue

#

do i just reenter it

obtuse whale
wicked sparrow
#

@obtuse whale auctions are already a thing

austere junco
#

ok

obtuse whale
wicked sparrow
#

It’s for bidding on tags for your bot

obtuse whale
#

aah

#

ok

#

ty

violet hull
#

it is possible to change the bot's code before the revisions/review???)

humble eagle
#

yes?

#

top.gg doesn't care about your bot's code

violet hull
#

.-.

#

ohh oke thx

thorn bison
nova geyser
#

For the password for top.gg, what do I put?

long ferry
#

That's something you can decide for yourself, as long as the authorization is the same on both your bot page settings and code

nova geyser
#

Ah ok, thanks :)

prisma echo
#

For the past few weeks I’ve been having issues with top gg on my phone. Sorry if this is the wrong place, but the website constantly crashes, the ad barely plays and if I get to the voting stage, it says ‘something has gone wrong’. I’ve tried both on my 4G and multiple WiFi’s. Is there anything I can do?? ax_sanriocri

long ferry
#

use a different browser than safari

#

safari seems to cause the most crashes atm

prisma echo
#

Okay thank you!!

steel lynx
#

Hello

#

I have a question so I am creating a new account is there a way to transfer all of my stuff to that acc

long ferry
#

Nope, you will have to delete your bot from the page and resubmit it under your new account

#

ownership transfers are not possible

steel lynx
#

hm I may just keep this acc

desert nimbus
#

Is there anyway to fix the htmls they look fine on computer but on phone they look funky

wicked sparrow
#

What do you mean by that? @desert nimbus

icy lance
#

I think he needs to know how to design a responsive website.

sturdy swan
#

So I was going to add my discord server to top.gg but when I went to add it, it's saying i don't have any servers? Any help would be very much appreciated

next mason
#

who should I contact about certification? I have a question best answered in private

wicked sparrow
#

You can no longer become certified

heavy zodiac
#

then why let people keep the certified role @wicked sparrow

next mason
#

not really me applying for certification

tepid cedar
#

Uh so when is my bot gonna be approved

zinc ore
#

It's 1+ week.

ripe fable
#

my bot have 6 vote and to day it just 1

sturdy swan
#

Tupper isn't joining my main server at all, how do I get it into my server-??

#

And yes, I own that server, I have the permissions to add it there

zinc ore
sturdy swan
#

Oh

#

Is there a payment processor besides donatebot for discord?

gloomy shell
#

this is for support with top.gg

onyx spear
#

Hello

sturdy swan
#

Oops my bad. How do I bid?

#

With the upvotes I received last month for my server?

gloomy shell
#

first you need access to auctions

#

-auctions

wild stoneBOT
sturdy swan
#

Reattempting fixed it, ignore

rotund vault
#

Am I allowed to DM a mod in regards to a question relating to a bot page?

wicked sparrow
#

If it’s a bot breaking rules then we prefer it if you press the report button

sturdy swan
#

yeah my request has been in for a bit

wicked sparrow
#

Is it about your own bot page?

rotund vault
#

Well, one of the two questions I have yes

wicked sparrow
#

You will most likely get a faster response if you ask here

rotund vault
#

Sure. In terms of related communities that use the bot, how are those determined? Are they cached on my side or top.gg's?

rotund vault
#

Alongside, is this bot here using js even though it's not certified? 683462722368700526

wicked sparrow
#

I believe I saw something about it shiv

arctic whale
#

Last time I checked your report is prone to be seen faster if you DM a mod

wicked sparrow
#

Yeah but it goes against the point of the report button if people only dm mods etc

#

Unless of course it is urgent and needs action instantly

arctic whale
#

Yeah, that would make more sense

sturdy swan
#

So I placed my bid request a week or so ago, should I be waitng for an email?

arctic whale
#

You'll only get a response message if your application was accepted

wicked sparrow
#

It can take a few weeks there isn’t really an estimated wait and ^

sturdy swan
#

gotcha

arctic whale
#

To determine whether it was accepted or declined, you'll have to attempt re-applying

sturdy swan
#

SO is there no use for my server votes then?

#

Yeah says it's still being reviewed

echo ravine
#

what do bots get declined for?

wicked sparrow
#

Your votes will still get you higher on the lists etc

#

However you won’t get the voting credits when the update is out until you have access

arctic whale
echo ravine
#

ah, ok

wicked sparrow
#

Also yeh @arctic whale #site-status message that’s where I saw it, I think it’s just to keep everything fair and in one place etc

arctic whale
#

Well, it does include reporting through Discord

sturdy swan
#

Yeah my votes still have people who are behind me by a large margin in votes, as ahead of me. couple others never were reset?

arctic whale
#

So really no change

wicked sparrow
#

I’ve always been told to tell people to press the report button etc, I’ll ask someone tomorrow if you still wish for a definite answer

arctic whale
#

Would be nice to keep the preferred way in mind for future reference

wicked sparrow
#

Alright I’ll let you know! 🙂

arctic whale
storm lily
#

@zinc oremy bot was declined it actually had a helping cmd I don’t understand why it’s keep declining?

wicked sparrow
#

Hey there please message them directly in DMS 🙂

zinc ore
#

(already handled in dms)

golden field
#

Hello, I have a question

#

Does it cost money to have a web dashboard like mee6?

tender mantle
#

Ue

jagged bough
sharp narwhal
#

Do users get notified when we reply to their review?

eager mauve
#

No

sharp narwhal
#

Well this is gonna be interesting.

eager mauve
#

Do they?

#

I’m not sure

#

But I’m pretty sure not

sharp narwhal
#

I hope they do

eager mauve
#

How would they xD

sharp narwhal
#

push notification?

#

Same way you get notified for voting and auctions

eager mauve
#

Wat

#

Voting?

sharp narwhal
#

You can get a push notification for voting ya know?

eager mauve
#

Oh but that’s like, subscribed notifs

#

Pretty sure there’s no notifications for replying yet

#

Would be kewl to add that though :D

sharp narwhal
#

Yes.

#

It would be nice to at least see the user ID of the replying user since there are no notifications

snow pendant
#

there will be an announcement when credits are redeemable?

prime flume
#

Hi

tribal acorn
#

Hi, my bot's news message has arrived, can you tell it again because it has disconnected and restarted it Please

sturdy swan
#

i cant find YAGPDB.xyz#8760 on top.gg

prime flume
vernal briar
#

my bot is from segurity

golden field
#

Hello

How would I have a bot dm a specific person. Or rather, what would I set user to? For user.send()

tacit zodiac
tribal acorn
#

Quick help

#

@tacit zodiac You have already tested the bot

tacit zodiac
#

Hmm?

tribal acorn
#

This is you

tacit zodiac
#

No I didn't test your bot, you can check who tested it in #mod-logs

#

-declinedbot

wild stoneBOT
#

Your bot was likely declined because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

hidden berry
#

once a bot is accepted, does it get added to this discord server?

fluid oxide
#

no

hidden berry
#

okay

tribal acorn
#

@tacit zodiac My Bot TeroBot

fluid oxide
#

@long ferry (btw grats on bot reviewer) can you do your aribic magic for DS please ❤️

vernal briar
#

hello my bot is security that the website takes you to avast antivirus to not allow viruses on your device it is not yet verified but when it is I will recommend them

zinc ore
# tribal acorn <@205680187394752512> My Bot TeroBot

As the message says, your bot stopped responding after a few commands, and I could not complete the testing. It might have crashed, I waited a couple of minutes but it did not come back online. You'll have to make sure to handle errors so it stays online, and re-apply.

tribal acorn
#

@zinc ore But I turned off the bot and forgot to turn it on, and now I switched it on, can you try it again ??

zinc ore
#

You'll have to re-apply. If a bot goes offline during testing, we have to deny it.

tribal acorn
#

@zinc ore But ... But ... I ... can I regret it and try it again because I will cry ..... Please I want the one who tested my bot .... I want to talk to him please ..

sturdy swan
#

Reapply, there is no exception.

zinc ore
#

I am the one who tested your bot. Just re-apply and wait in queue again.

tribal acorn
#

I am an Arab, is there any Arab I can speak to because I translate?

fluid oxide
#

stinky hope when they're here to talk.

sturdy swan
#

Hope is asleep ig.

tribal acorn
#

@sturdy swan 😔I'm so sad

sturdy swan
#

Just reapply, everyone is the same lol.

fluid oxide
#

It only takes a week to get re tested...

sturdy swan
#

I also got my bot declinced because i accidently restart the bot.

tribal acorn
#

@fluid oxide Do I understand that I cannot apply until after a week

zinc ore
#

You can apply again right now.

fluid oxide
#

You can litterally apply right now

#

wat.

sturdy swan
#

You can reapply anytime lol.

tribal acorn
#

@zinc ore Well, is there any link? Go to submit, because I'm a phone right now

zinc ore
prime flume
#

do I get a notification when the my server is accepted?

tribal acorn
#

@prime flume Yes, the bot will blame you by sending you a message

#

@wild stone

fluid oxide
#

@prime flume servers do not get tested, they're just added. Bots will.

prime flume
#

how is the control on the server?

tribal acorn
#

He will talk to you in private

prime flume
#

the server was not added, then what to do?@fluid oxide

gloomy shell
#

It takes about an hour for it to show up in search results

#

If that's what you mean

prime flume
gloomy shell
#

Server reviews are broken right now

#

They dont show

prime flume
#

I`m sad

#

Very sad

gloomy shell
#

The admins are working on fixing it

prime flume
#

There is 40% adjudication, does it mean about 4-5 days to adjudicate?

#

I'm really looking forward to it

#

😍

obtuse prism
#

hey um

#

i applied an embed to my server for verification so when people would say a a phrase in the verify channel it would give them a role with access to the other channels now the problem is that users with this role can't be muted

gloomy shell
#

I think you have the wrong server

#

We dont help with bots

obtuse prism
#

ohh sorry i'm stupid

gloomy shell
#

No worries, click the join support server button on the bots page nyaaThumbsup

jade anchor
#

i am not being able to vote
even if its been 12 houres
it says YOU HAVE ALL READY VOTED FOR THIS BOT .TRY AGAIN IN 12 HOURES

red goblet
#

I've renamed my bot. When would the name on top.gg would change

heavy zodiac
#

@red goblet NOO CHANGE YOUR PFP

wicked goblet
red goblet
#

Yeah

wicked goblet
# red goblet Yeah

tap "edit" on your bot's page and then tap submit without editing anything and it should change

red goblet
#

Ooh thanks

jade anchor
#

any one gana help me...

wicked goblet
dull fulcrum
#

discord.ext.commands.errors.ExtensionFailed: Extension 'dbl' raised an error: AttributeError: module 'dbl' has no attribute 'DBLClient' dpy dblpy installed

#

giving me error

wicked goblet
dull fulcrum
#

oh

#

im not very smort

#

sorry

wicked goblet
jade anchor
#

;-;

#

i have said this 5 times

#

;-;

wicked goblet
#

or is it for all bots

jade anchor
#

its for karuta bot

wicked goblet
jade anchor
#

yes only for karuta bot

#

wait

zinc oracle
#

might be a caching issue?
shift + f5 to clear the cache on the specific page.

jade anchor
#

i did shift + f5 still says the same thing

wicked goblet
tardy raptor
#

Hello I need help with setting up anti spam or does it not need it ?

jade anchor
tardy raptor
#

@wicked goblet it’s call better anti spam

wicked goblet
wicked goblet
tardy raptor
#

Yes

#

Look

jade anchor
#

ok i just did still dose not work

#

;-;

wicked goblet
# tardy raptor Yes

ok you are in the wrong server. you need to click "join support server" on the bots page and not "join discord"

fluid oxide
#

We dont help setup bots for you. That's not a #support thing

tardy raptor
#

Ok

fluid oxide
#

This is top.gg not their support server.

jade anchor
#

i just opend and colsed crome

wicked goblet
jade anchor
#

still says the same thing

#

okay

tardy raptor
#

@wicked goblet I can’t join it the support server

fluid oxide
wicked goblet
tardy raptor
#

It’s like that

#

This

wicked goblet
#

try from a computer/laptop

tardy raptor
#

I can’t right now

#

That’s it

wicked goblet
#

@tardy raptor give me a sec let me get you the invite link

tardy raptor
#

Thanks

wicked goblet
# tardy raptor Thanks

oh. the reason you cant join the support server is because the invite code is invalid/expired. unfortunately you have to wait until they get a new invite link

tardy raptor
#

I’m so sad now

wicked goblet
jade anchor
#

ok i just restared my laptop

#

guess what

#

it still says the same thing

wicked goblet
#

omg

#

its somthing wrong with the bot then

jade anchor
sturdy swan
#

<@&304313580025544704> Is my bot Has been Accepted? just asking hhehe

tacit zodiac
#

-atmods

wild stoneBOT
#

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
sage igloo
#

You get a DM

tacit zodiac
#

You will get DM'ed when your bot is accepted/declined

sturdy swan
#

ohh oki thanks for the help

wicked goblet
fluid oxide
#

Pinging 20+ people for a simple question. Yikes.

sturdy swan
#

Wow im so impressed the moderators are all active

sturdy swan
tardy raptor
#

@wicked goblet is it good Dino

fluid oxide
#

Use general if you're asking about if a bot is good or not. This is for reciving top.gg support not recommendations.

tardy raptor
#

Ok

inland hornet
#

when i try to click a star for reviewing

#

this shows up

#

also i still cant search

#

pls ping me if u know how to fix it

tall yoke
#

hello, I'm trying to list my discord server but I can't get it to show up in search results. I've provided an invite code and a short description as required. Any idea why it's not showing up? DM please if possible 🙂

mighty yew
#

did it get accepted

sturdy swan
#

If my bot declines can i dm the mod who declined it for more info

mighty yew
#

i believe so

#

i remember reading it somewhere

sturdy swan
#

Can i

#

Yes or no

fluid oxide
#

yes

sturdy swan
#

Ok thanks

twilit ginkgo
#

what to do if someone is dm advertising

#

because someone is

fluid oxide
#

dm a mod with ss

sturdy swan
#

Ok

twilit ginkgo
#

ok

sturdy swan
#

How long does auctions program take to be accepted?

jade anchor
fluid oxide
dawn oriole
#

I dont understand this
do not display animated emojis from servers besides the one the bot is currently in.

#

should i not display servers or not display animated emoji ?

#

ping me and tell pls ... i am in a big confusion

fresh moth
#

How to report a bot

mellow drift
#

Go to the bot’s page, and there should be a button that says Report under the bot’s profile picture.

#

@fresh moth

slate sentinel
#

eee

#

imagine reporting dank memer for offensive memes

#

🙃

dark crown
#

Probably watch tutorial

dapper hare
#

some moderator can approve my bot

#

<@&304313580025544704>

sage igloo
#

-atmods @dapper hare

wild stoneBOT
#

@dapper hare

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
tacit zodiac
#

You need to wait and be patient

dapper hare
tacit zodiac
#

What

dapper hare
#

im from brazil

#

srry

languid pewter
#

Could I get my bot reviewed?

rose glacier
#

you wait like everyone else

languid pewter
#

okay sorry

uneven schooner
#

Hey

Is this server only for not support or server support too, I mean I have a problem with my server listed in the website

languid pewter
#

my fault

dapper hare
#

:>

uneven schooner
tacit zodiac
#

Votes reset monthly

languid pewter
dapper hare
#

?

sturdy swan
#

<@&304313580025544704> is the adbratizeing not verifyed or approved yet?

rose glacier
#

-atmods @sturdy swan

wild stoneBOT
#

@sturdy swan

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
languid pewter
sturdy swan
#

@sturdy swan you'll be notified when and if it is

dapper hare
sturdy swan
#

OK.

languid pewter
real spade
#

@nimble sleet

pure dew
#

My main account was hacked and someone changed its I'D and pass.
i need help

sturdy swan
#

Gm

open perch
#

This is not discord support kindly contact discord regarding the issue you are having @pure dew

#

No one can help you here

reef sedge
#

can i get link for how to use webhooks tutorials on yt??

open gust
#

Hello, my bot is approved, but it did not appear when I tag it with <@id> in the test channels on this server. I wonder if it will not be added to this server.

#

Okey

#

Thanks

fiery compass
#

how can i use

#

?

tacit zodiac
#

Currently not available

fiery compass
#

So when it is active, where can I use it?

brisk kettle
#

How to send a dm message through bot when the user upvotes the bot on the website?

long ferry
#

#topgg-api, remember that this particular user has to share a server with your bot

brisk kettle
#

Ohk 👍

sand ember
nimble sleet
vocal lantern
smoky sapphire
#

Read pins

woeful vault
#

How can I find out if my bot is approved or not?

red goblet
#

you should've got a dm if it was approved/rejected

crude tapir
red goblet
#

yes

crude tapir
crude tapir
#

I check it daily

#

As my bot is 90% close

#

@red goblet how did you get this role

red goblet
#

My bot got verified

crude tapir
#

Ohh

#

Nice @red goblet

#

If it's multi purpose can you send the invite or tell the name @red goblet

cold dirge
#

How to cancel recurring event done with Apollo bot?

long ferry
#

wrong server

#

press join support server

crude tapir
#

Yeah

#

🤣

unkempt stratus
#

@cyan palm

jaunty python
#

dbl token olayı kalktı mı

sturdy swan
#

Derken?

jaunty python
#

edit yerine girdim bulamadım

sturdy swan
#

Ordan almıyorsun tokeni

jaunty python
#

nerden

sturdy swan
jaunty python
#

saol

sturdy swan
#

My bots kısmına tıkla

hard lava
#

How do u become an auctions alpha tester?

warm stream
#

-auctions

wild stoneBOT
hard lava
#

Just wondering tvh

tulip arch
#

Guys I’m trying to code an help me command but it’s not mention the user... can I get advice

hard lava
#

Does it cost me money>

warm stream
#

Yes it does

hard lava
#

okay, JUST wondering

#

caps sucks

turbid valve
#

Is anyone else not able to vote?

long ferry
#

are you using safari?

turbid valve
#

Yes

long ferry
#

use a different browser

#

safari is currently known to not work with voting

turbid valve
#

O okay

#

Thanks

long ferry
#

the website just crashes if you try to

nova geyser
#

It seems that nothing is updating on my profile like profile picture and stats. Any reason why that's happening?

long ferry
#

edit and submit

#

it should then update

nova geyser
#

Alright, thanks

#

Stats haven't changed yet though

#

Nvm, fixed it. Sorry for the issue

violet tapir
#

even though me and my friend voted

#

it is still 1

#

@wintry oriole sorry for ping but could you help?

warm stream
#

What do you mean? Do keep in mind that votes get reset at the start of every month.

violet tapir
#

oh

#

well, me and my friend as well voted

torpid hollow
#

this guy dming random people

warm stream
#

Hmm thanks for the heads up Candy I'll keep an eye on it. Would you mind also providing their ID?

#

It can take a while with cache for votes to show up properly

#

Thanks Konatathumbsup

torpid hollow
#

btw timo i hope u doing great today

warm stream
#

I'm doing alright. Sadly just tired like almost all days. Though if you wanna chat please do use #general or #general-int 😄

icy heron
#

Where is my bot? I want to test it here.

warm stream
rain kestrel
#

how do bots get promoted?

#

they need to pay for that?

warm stream
#

For those special spots? Yes

#

-auctions

wild stoneBOT
icy heron
#

How long does it usually take for my bot to be approved?

sturdy swan
warm stream
#

About a week at the moment

junior pebble
#

Hello

#

Regarding bidding, I only pay if I won right?

#

And can I bid using vote money?

ebon valve
#

botuma etiket eklenmiyo

junior pebble
#

?????

orchid axle
#

Auctions money is not able to be redeemed as of yet adding onto that ^

ebon valve
#

botuma etiket eklenmiyo

#

No tags have been added to my bot

orchid axle
junior pebble
#

Why can't I redeem my vote cash?

#

or money?

orchid axle
junior pebble
#

Aight.

#

Thanks.

orchid axle
#

What tags were you wanting?

ebon valve
#

fun moderation benefit

orchid axle
#

Benefit? Do you mean Economy?

#

Or Utility?

ebon valve
orchid axle
#

Have added these tags to your bot @ebon valve ok_hand

ebon valve
#

i don't know english, sorry

orchid axle
frozen moth
#

@woven crown hey

#

my bot needs to have kick and ban perms

long ferry
#

Then your bot has to ask for it

frozen moth
#

yeah

#

also i ask for admin

#

it doesn't need it

#

but yeah

#

should i remove it?

long ferry
#

If your bot says that it requires administrator, then it gets declined

#

No bot requires it

frozen moth
#

oh okay

#

i'll change it

long ferry
#

Only ask for permissions it truly needs CatThumbsUp

frozen moth
wicked flicker
long ferry
#

There's none

#

unless the bot reviewer made a mistake

#

which is unlikely

wicked flicker
#

Literally the third bot under New Bots asks for admin

long ferry
#

link?

sturdy swan
#

Invite Links can ask for admin perms

wicked flicker
sturdy swan
#

commands can not

wicked flicker
#

Thats a weird rule then

sturdy swan
#

like, if you use a Kick command and it says the bot needs admin perms, then it's a decline

long ferry
#

oh yeah the developers can put whatever permissions they want in their invite

#

but not ask for admin specifically in their commands

wicked flicker
#

Ah okay, thanks reallyFckingCuteCatWithThumbsUp

sturdy swan
#

what lying about the server count can expose you to ?

next pulsar
#

Hi. How long does it take to bot review?

long ferry
#

around 1 week at the moment

#

read the pins for more information about queue

next pulsar
#

Ah , ok thank's 🙂

sturdy swan
#

anyway to report fake server count ?

long ferry
#

yup, through the report button on the same page

sturdy swan
#

done

true leaf
#

Hey I have a question, my bot got declined because it was offline but I cant re-request it since it completely removed my bot. I don't know what i wrote as descriptions and I quite liked how they were before.. Is it possible to retrieve those?

sturdy swan
#

Nope

true leaf
#

Aww :(

rigid jackal
#

does anyone know a good place to host a bot ?

sturdy swan
rigid jackal
#

thanks

tiny mortar
#

Are some guy spanish ?

obsidian kiln
long ferry
#

yup

fossil ocean
#

@warm stream

long ferry
#

Another verified bot sus

obsidian kiln
rare ore
#

how do i get a certified developer badge?

keen vessel
#

you don't

obsidian kiln
fossil ocean
obsidian kiln
rare ore
#

was it the certified dev program?

#

and also when are they going to remove it as they said they wont do it anymore

marsh socket
#

@rare ore do you mean for discord or top.gg

rare ore
marsh socket
#

yeah, they removed it

#

you can no longer get it

rare ore
#

yh i know i was just askin when theyd remove it as a whole

obsidian kiln
#

oh i thought you meant the early verified bot developer

rare ore
#

and make that imporved system

obsidian kiln
rare ore
#

We are actively working to make an improved system to benefit developers.

rare ore
#

x-x

obsidian kiln
#

250 guilds in 24 hours hehe

rare ore
#

lol

#

suspicious

obsidian kiln
#

trending on top gg

rare ore
#

cool

obsidian kiln
#

so ye explains it

#

either way sucks this early developer program isnt a thing anymore

rare ore
#

yup

obsidian kiln
#

cause it'd defo be a sick thing to stand out with

round grove
sturdy swan
#

hum

round grove
#

@warm stream

warm stream
#

I'm already DMing one of your do developers and talking about the situation

fast heart
#

When will my bot be approved?

long ferry
#

around 1 week, read the pins for that

fast heart
#

ok

gloomy estuary
#

hi

#

can I ask a question

long ferry
#

sure

gloomy estuary
long ferry
#

don't understand what you mean

gloomy estuary
#

a man sells his boot, which is also a dbl

long ferry
#

selling bots in the sense of code isn't against the rules afaik, and actually selling the application isn't even possible

#

unless they're selling their account for that, then it's against tos

#

best is to reach out to a moderator and ask them

gloomy estuary
#

oky

#

<@&304313580025544704>

warm stream
long ferry
#

not ping them

warm stream
#

-atmods

wild stoneBOT
#

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
gloomy estuary
#

oky

#

i am sorry

warm stream
#

May I have that users ID?

gloomy estuary
#

718151250671173713

#

@fringe garnet

warm stream
#

Didn't need to ping them here but okay

gloomy estuary
#

the bot he sold link

warm stream
#

Also did he randomly DM you or did you ask for it?

gloomy estuary
#

no