#support
1 messages · Page 196 of 1
You need to use inspect element in your browser to find IDs/class names of different elements on the site. But anyway this is more a #development thing
I already watched over 10 different ads none of them had a skip button...
AAAA 1 of them had a skip button now, but it just made me watch another one
@sturdy swan @wispy dagger
please report the voting issue here, the gg server doesn't help saying devs doesn't even see it, the voting issue can be reported here only https://github.com/top-gg/issues/issues
Make a ticket there after a reg
well theres a lot of issues opened there saying they cant vote
sadly :/ even before yesterday i could vote on all my favorite bots in 30 seconds, now its arrount 2 minutes per vote, ill just basically vote on the other pages they use nvm
Yeah just go fill another one, it won't hurt to make user's complaints heard in the real number
How could you vote in 30 sec when i vote for tatsu it won't allow me for another 12hrs @wispy dagger
i mean i vote in all my fav bots in 30 seconds, just open all pages with a folder, then click vote close, click vote close, click vote close etc
yes it was super fast before to do it
now nvm xd its taking 3 minutes already for one of the bots for the ads to end
im stopped here stuck watching dragon ball trailer now lol
Yeah just go fill another one, it won't hurt to make user's complaints heard in the real number
@meager garnet no. Comment on the alreafy created issues
Don't create duplicate issues
so the ads looping is a known issue then?
Err... you could say so
.
bc my users are having big trouble all of the sudden
Yeah so they can shrug it off as "ah we got just a few complaints its ok"
That's what always happens
no, duplicate issues just slows stuff down
I mean it stops voting completely lol
if an issue stops voting they lose what makes their site valuble
doubt they'll leavei t
...? I said comment on the already existing issues and don't clog up the issue list
Comment doesn't create an error ticket
just here for 5 minutes already on this bot
so if i get this straight, you guys launched ads that keep people from voting at the same time you guys launched auctions, and require them to disable adblocker
when i use the API from the browser it lets me use it but when i use it from my code it returns {'error': 'Unauthorized'}
so i read that Authentication is performed with the Authorization HTTP header in the format Authorization: TOKEN but i am not sure how to use it
You mean 6 created issues isn't enough and we need more?
@finite pendant many people can vote, many can't. But regardless, they'll gets the cash after each ads so it has a good benefit for them in any case
Voting advertisements issues and concerns
We are aware that you guys have your concerns and frustrations about the new feature. Please direct your concerns and issues onto this issue on our github so that we can review them accordingly.
https://github.com/top-gg/issues/issues/457
i see
a feature implies we get something out of it
If ads are looping/unskippable you can try this https://discordapp.com/channels/264445053596991498/714045415707770900/774182747181809695. No promises it will work for everyone though
so if i get this straight, you guys launched ads that keep people from voting at the same time you guys launched auctions, and require them to disable adblocker
@finite pendant auction system was a thing for a while. The new changes regarding voting were implemented a few hours ago
auction just launched officially i mean
That issue dosnt cover all issue with the voting. Some ads are looping. Some ppl cant even see the ads. They are different type of issues
Eh I can't load the Medium blog page so I guess
what was the motivation for these voting changes?
Cash
dont you guys already run ads next to every page?
VPNs have potential to make ads not appear at all. They're using Nitroads which is location based, and if Nitroads detects a vpn it simply won't load an ad.
To give users credits to be able to get on the auction spots
credits are given based on the amount of ads watched?
Many ppl dont have the luxury to use pc. Many ppl only have their phone. With one kind of browser
Actually, from what I understand and saw in this server, votes generate credits, which then can be used on auction spots. As for why this change with ads on votes was implemented, I'm not aware and would like to know, too.
I don't think adding ads was necessarily a bad idea. But not testing the changes before publicly publishing them then going to sleep kinda was 
yeah its nearly 4 AM and my users are pissed
It was a bad idea, my friend can't even see the ads, other people can see less than my friend
i don't think votes giving credits is gonna do much but give the bigger bots more fodder than their wallets to control every auction. this feels like justification for running ads on votes. "they give credits so we have to make sure we're getting money out of votes"
Tatsu votes does, that's the only reasons i care for the vote issue
Unless you want to go and have rest, glab
sure i'll go to general
Chrome kullan, mobildeysen birkaç sıkıntı olabilir - adminler üzerinde çalışıyor daha
chrome zaten bekleyeyim biraz
teşekkür ederim
ve reklamlar biraz fazla mı uzun
1:30 dk hatta 2:00 dakika olabiliyor
you can't withdraw
why do i keep getting complaints of people getting stuck while trying to upvote
the rumor is that you'll be able to
"Try the following if the vids just keep replaying:
Try clearing cache and forcefully reloading the page (Try SHIFT+F5 on chrome or CTRL+SHIFT+R on firefox). Someone people in #support suggested this can fix the issue if the ads just keep playing/replaying.
If you're on mobile just Google how to clear cookies for your current browser on mobile. This generally fixes the issue."
this is the only solution so far @fervent otter
you want me to say that to everyone trying to upvote?
yeah, that's what i did in my server
the ads are already bad, them not working properly is worse
why on earth is there a ad on the voting page
i cant even vote
ffs
what sort of update is this
it's a cash grab, but if they add a withdraw feature i'll gladly take my $15 a month
yes there is, more money
Try the following if the vids just keep replaying:
Try clearing cache and forcefully reloading the page (Try SHIFT+F5 on chrome or CTRL+SHIFT+R on firefox). Someone people in #support suggested this can fix the issue if the ads just keep playing/replaying.
If you're on mobile just Google how to clear cookies for your current browser on mobile. This generally fixes the issue.
Clear browser cache and cookies and try again. Try skipping to the end of the ad after clearing cache and cookies. Worked for me.
this should be pinned until they fix it
it says shift + f5
what if im on chrome
@ebon coral you can still clear cache and cookies
i don't think video ads will offset the gains from the original auction monetization tbh, so imo the implementation is not rational as it is bad UX and will lose users (and probably won't even make as much money)
Can I apply for Auctions Access with a $0 budget monthly? Since of it's required apparently to get the credit from votes.
and some people watched a lot in a loop
yeah the solution is to watch 20 to 30 ads, did you try that?
all you can do is clear your cache
when is it gonna be fixed-
Scam wtf
i dont wanna watch 30 ads
I won't watch any ads
are any team members here? i feel like this should be addressed
Yes
What is this ?
Best support channel..
its stupid that they would add ads even if they earn much, i wish they could just care bout their community instead
I think I joined by mistake 😞
<@&304313580025544704> Sorry but this is important
-atmods
Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.
Here are some examples of emergencies:
- Raids / Multiple members mass spamming.
- Severe disruption of Discord's ToS (NSFW content, etc)
- Anything that requires more than 2 moderators to handle.
Its basically an emergency
help-
we know there are issues with the voting
Cuz you can't vote anymore
we're fully aware
im more upset that forcing people to disable adblockers gonna cause a huge hit to vote numbers which are my only way of increasing visibility
while Mudae makes $5000 off of votes a month
Same same
mudae doesn't make anything, they don't buy ads
Well just clear coookkies
@dark crown doesnt work
Try this if votes don't work: https://discordapp.com/channels/264445053596991498/714045415707770900/774182747181809695. If that doesn't fix it you'll have to wait for someone else to find a hotfix or till a official fix is pushed.
Oh
breuh
-support
This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!
All of you ^
what?
I got users complaining about being stuck in a ads video loop on voting, just checked it myself and it also keeps looping videos, never getting to the vote button
Fix that please?
Also 1:20 long unskippable ad?
Fr?
tell them to clear their cache, thats the only solution rn
Or do CRTL+F5.
Can you provide a way for devs to opt out of unskippable ads as it does not make users or devs happy
the issue with ads is known afaik
and brings no advantage to our bots
the ads when not broken last only 5 seconds even if the video is longer
adding an option to forfeit the % of profit in return for no ads sounds very fair
Please leave feedback on our issues page. Upvote the issue if it alread exits https://github.com/top-gg/issues
even with working ads it is not a good user experience and makes people not wanting to vote and instead makes them unhappy and not wanting to do anything for our bot
Dam some yall never slept either huh
I agree completely, but I dont think they're gonna look at any further feedback here
It's 5 seconds. You barely notice it. (Also like the mod said. Post feedback on their github repo)
no they are not, they would have asked the devs before they rolled out such a big feature that changes everything if they cared
If you want to converse about it, move to #general please. This is not a discussion channel.
-dotpost @terse dragon
@terse dragon
Please do not post dots to clear your messages/get attention. It adds absolutely nothing to the conversation and just causes spam.
If you need to get attention, then say hello everyone. If you need to clear your messages, then press the Esc key. If you do not follow these instructions you will be muted.
Check pins please
ok sorry misclik went by accident
If they dont post their server count
ohh let me see
Ah forgot the /docs, my bad
No
then
^^
It's under the webhooks part
@warm stream

You need to replace BotIDHere with your bots ID
Your adds are unskipable
@sturdy swan known bug
Known issue
Hi can someone help me?
Oh Alright
Try this vn if it doesn't work you will have to wait for a official fix https://discordapp.com/channels/264445053596991498/714045415707770900/774182747181809695
I went vote a server and this happened, after the ad, there was +4 ads, and still i cant vote
Try the link I posted above
Isn't showing the button
Read above
If you can't vote after what I described in the link you will have to wait for a official fix. It's a known issue
Me?
Yes see the link that Timo posted
will you only be able to use the voting money on auctions or can you payout for "real" money
Only auctions so far I'm afraid
i read that Veld said that there'd be withdrawals in the future, any confirmed truth to that?
. We don't really have anymore info then you guys do. This update sort of came out of the blue
yeah this was out of nowhere
so: Your bot was offline when we tried to review it. For that reason, we are unable to test it. Please get your bot online and re-apply.
Do I have to wait another 2-3 months?
I have it online now cos i didnt realise it was offline
yes but not 2-3 months its 5+ weeks
theres only 3 wks in a month (four depending)
"You will be able to vote after this ad"
and the ad never stop
Actully it starts new one
known issue
Legit mad rn tbh... all it takes to review my bot is to make a channel and do stuff. smh... welp
Indeed it may be “easy to review” but there’s also another 2k or whatever bots to review some easy some hard. If you can’t keep your 24/7 bot online 24/7 then you have to wait again.
.-. I suggest a resubmit feature tbh
There is one
no?
What’s up
Bots aren’t added here anymore
It says approved
Discord is capping the amount of bots that get added to discord’s to 50 I believe therefore they can’t be added here
Ok
The invite button on the bot page?
Yeah
@west niche
It says pending
It works for me.
huh
It’s probably a caching issue magnesia
Just clear ur browser cache or try again in 5 or so mins
😄 sorry for misunderstanding
Do I need to request auctions access to use the credits from votes?
yep
You need to be accepted into the auction program yes
since the response time for that is like a month you'll probably have to wait until next month to use ur credits anyway
is there any way around needing an id to get verified
Best bet you ask in their support server - as they have a designated team for them questions.
They process their ID's via Stripe - its also Discord, I'm sure you have nothing to worry about
ok
hello I added my bot to top.gg but it's still not accepted. Can you help me? <@&695153281105920070>
😐
You need to wait for it to be accepted
How many days did you wait
-atmods-tr @sturdy swan
@sturdy swan
Lütfen yardıma ihtiyacınız duyduğunuz zaman ve acil olmadığı sürece, birden veya ikiden fazla moderatöre etiket (bahset) atmayınız.
Acil durum olarak varsayılacak durumların birkaç örneği:
- Baskınlar / Birçok üyenin toplu şekilde spam yapması
- Aşırı ileri derecede Discord kullanım koşullarına aykırı davranışlar (NSFW içerik, vb.)
- İkiden fazla moderatörün müdahale etmesini gerektiren diğer durumlar
Gereksiz ve yersiz etiket atmak, sunucuda susturulmanıza sebep olacaktır.
any idea why i get 401 while trying to flag a review? veld said it should work yesterday
Probably because you flagged it twice, I guess
They push updates every day, so yeah probably
I can't vote on top.gg!
Website admins recently announced new features and changes affecting the vote feature. The whole team is aware of voting issues impacting users, especially on mobile.
The following issues are known:
- Ads aren't loading or aren't displayed
- Ads aren't automatically skipped
- Ads are entering in a loop and are playing forever
This is due to cache. You should be able to skip ads after 5 seconds. Please read #site-status for more information.
Sorry for inconveniences and thanks for your patience.
nooo
my bot got denied because I made a tiny oopsie when moving files. It should be fixed now, but I have to wait another 5 weeks :(
cool
please stop forcing ads!
Its the worst thing you can do, because it will just stop people from voting.
If you stay with this I think you will loose many users and get one of these money-grubbing companies nobody likes...
is it ok if we have a gradient background in our top.gg bot page?
@normal rose yup that's fine
sa
@normal rose yup that's fine
@minor crow OK
Thank You! 😄
What can I do about such reviews?
I only have troll reviews
Should probably reset the reviews once it's fixed, Mudae is getting a lot of bad reviews just for the ads thing (mirrored into our support channel): https://top.gg/bot/432610292342587392
botumun top.gg de onay alması için 1 hafta beklemelimiyim yoksa burdan mı hallettem lazım ?
Probably needs an approval process for the reviews, like Amazon and lots of sites do, or something
btw, how to remove N/A thingy and put how many servers instead?
See #topgg-api
I can't vote, one ad after another
botumun top.gg de onay alması için 1 hafta beklemelimiyim yoksa burdan mı hallettem lazım ?
@exotic wren En az 5hafta beklemen lazım
i hate how the system works. It takes me 1 hour to 30 minutes to 1 hour to vote,
first i have to log in, before that i have to watch like 5 ads that take 30 seconds each, then i have to log in with discord, then i have to get 2fa code, then i have to watch another 5 or so ads, then i can vote
it’s such a long process and i just hate it
My bot has NSFW features is that allowed?
it doesn’t even redirect you back
Well I have a solution for this
don’t vote?
Use an ADblocker -_-
Lol
Read pins @frosty field
My bot has NSFW features is that allowed?
@halcyon schooner
Read #rules-and-info
Ok
Hello?
Maybe just remove the voting ads?
Why the
commercial video is so long
there are more than thousands of videos
After 1 video (1-2m), a new video will replace this video and it continues OVER TIME.
I have been waiting for 2 hours now but the advertisement is still not finished
Pls just let the time for commercial some minutes
I want to vote for bot......
Maybe just remove the voting ads?
@left leaf funny meme, this has to go on the starboard
@sturdy swan Teşekkür ederim.
Why the
commercial video is so long
there are more than thousands of videos
After 1 video (1-2m), a new video will replace this video and it continues OVER TIME.
I have been waiting for 2 hours now but the advertisement is still not finished
Pls just let the time for commercial some minutes
I want to vote for bot......
@tough oxide read pins
@sturdy swan Teşekkür ederim.
@exotic wren türkmüsün
@sturdy swan evet
😭
#general-int sohbet için
I will lost 20 streak vote for the bot
|| well i will tell my dev in the bot make my vote streak back ||
maybe disable those ads and go back to before since it completely broke voting for 90% of our users 👍 or at least make a working system before you push it live
read the pins
probably wont happen lol
and yet they've never covered the vote button before
When are we going to be able to delete reviews?
A rollback can be considered - not saying it will, that's why we ask you guys to post your feedbacks regarding this update
ok halp ive been watching adds for the past like 10 minutes
Read pins
has there been any positive feedback towards this update
yes
or did you poll bot developers beforehand whether they would support it or not
well not due to the issue atm
If you wish to tell your opinion on this, read the pins
Just close safari, you just switched your video to the picture in picture mode
I didn't even notice it
When I go on the docs it turns white, and you can't see anything. It's just a blank white screen.
Use a real browser
just shitpost in the github pinned and they probs will listen.
Shit posting the GitHub won’t do anything
Man what is this Ad system
bruh the new vote ad system is ass
Admins are actively listening to feedbacks, like they only released the changes ~12 hours ago. You guys should be patient and understand that even if changes will be made, it can take a bit more time. It's not that easy to revert something that they've been working on for several weeks.
Being rude or acting like a dick here with unhelpful feedbacks will just make you muted or either banned.
The vote ads have been going for about 15 minutes now
The vote ads have been going for about 15 minutes now
@wide bronze read pins
something unrelated to voting, is there a way to stop top.gg from logging you out? i’ve seen other sites kept you logged in for months.
cause i gotta put a 2fa code and it’s a long hassle every time. i’ve tried like 4 different browsers and they all log me out after a day.
That's due to constant updates done on the site, they clear session tokens to keep users safe or just for maintenances.
which is logging you off.
ah
Adding updates and all is nice, but will bug such as not always sending a POST message after a vote will finally get fixed?
Use our GitHub repo for feedbacks.
Alright, didn't knew there was one, ty
Posting your feedback here is nice, but admins can go to through all messages here to find suggestions and stuff, that's why we ask to create an issue on our repo
Sure, I completely understand
most likely dereferred sites
oh ok
is it okay to use to use shift + F5 combination on chrome for voting?
cause i dont want to do anything bad or wrong
Guys I just added the discord server list bot, what are some commands

is it okay to use to use shift + F5 combination on chrome for voting?
what about this? ^^
lmao ive been watching ads for half an hour and still cant vote...
read pins
is it okay to use to use shift + F5 combination on chrome for voting?
@tranquil yacht is it okay to do this?
no one replied yet
I don't see how this helps you to vote
not really, probably because you already voted or watched it already for one time and the site allows you to vote automatically
SHIFT + F5 is only refreshing your page by clearing the local cache...
cause while went to vote the ads never stopped
yeah i saw someone saying that helps
and someone saying it might be bad if u use it
It helps only if you are experiencing issues with ad loops I guess
exactly
Which the team is working to fix
yeah it's fine to SHIFT + F5 if you are experiencing issues
thanks
When people vote , it shows em ad after ad and they cant vote. is it a bug
usually it should show only 1 ad but it shows multiple and goes on
Gotta clear cache
it should be up to the website developers to have a proper ad system before it goes public
so I dont know because I didnt got an answer, does the 100 votes for 15$ mean per month or over-all?
read pins, if you want to give your opinion on it
test in production
so I dont know because I didnt got an answer, does the 100 votes for 15$ mean per month or over-all?
@crude zodiac only for the first time
the auction credits expire after a month
according to the blogpost
This ads credit thing is stupid. It literally would only benefit bigger bots with more users and will barely help new bots off the ground like top.gg used to.
@crude zodiac only for the first time
@long ferry oh, and then every 1000 votes 1$ right? so if I get 200 Votes in a month then I only need 800 more votes to get the 1$
This ads credit thing is stupid. It literally would only benefit bigger bots with more users and will barely help new bots off the ground like top.gg used to.
@cobalt sleet read the pins to give your opinion about it
@long ferry oh, and then every 1000 votes 1$ right? so if I get 200 Votes in a month then I only need 800 more votes to get the 1$
@crude zodiac yup
you say that like the pins give any real info on it
@crude zodiac yup
@long ferry okay ty 🙂
you say that like the pings give any real info on it
@obtuse forumthey actually do lol
why do i have to watch an 2 mins long ad to vote
Read pins.
-pins
there were 2 skip buttons
i clicked one
no more button
very broken
ad after ad
skip buttons appear and disappear
now i have a 2 min add
Website admins recently announced new features and changes affecting the vote feature. The whole team is aware of voting issues impacting users, especially on mobile.
We don't have any ETA for a fix yet, please keep following #site-status for updates.
@snow pendant
Ye me too.. it became an endless add.. my. Streak for voting will end soon..
I try to vote for a bot, and a ad pops up that 1 minute, then every 2 seconds new ads pop up
What is it...
And it back to the old 1 minute ad
try to SHIFT + F5 if you're on desktop to see if that helps
they did mention in the pins that they're tryna fix it
i was able to vote but the ads were annoying
is the ads permanent or will it get fixed soon?
Why th is friends on...
Ye i know they said they fixin it.. but will our streak be reset? It's kinda bummer :((
Ads are supposed to be a new feature, however they shouldn't be stuck and be gone after 3 seconds
IKR THEY BROKEN
as I said, it's a known issue
were regular ads not enough? i don't understand why they would do this
Bruh you just made like 10 bucks off of me trying to vote! I just went through at least 30 ads
Read our recent announcement about it in #announcements
@sturdy swan Last time that I say that it's a known issue before getting muted
might be a good idea to roll things back, fix & test, then make it public again to avoid a constant stream of new complaints
@sturdy swan Last time that I say that it's a known issue before getting muted
@tranquil yacht Ok.. So I cant vote?
READ PINS.
might be a good idea to roll things back, fix & test, then make it public again to avoid a constant stream of new complaints
@radiant shell or just roll it back altogether and say what aint broke don't need fixing
i mean theyre tryna fix it so no point of complaining at this point
instead just hope it gets fixed soon
instead just hope it gets fixed soon
@sturdy swan you see it would go like that.
but this is top.gg
nobody listens
¯_(ツ)_/¯
do i need to screen shot the ad complaint?
ya'll could lock the channels
same with the search issues, but I think more extensive testing before releasing new features would go a long way
what is happening with the voting
read pins
Yeah pins
Works on mine, skips after 5s
How do I get my server's DBL token?
Lol now there is a 2:15 minute long commercial right after the 1 min annoying ad about naruto or whatever.
Kinda funny
@sturdy swan if you can't skip, don't watch the whole ad. It doesn't work.
You're wasting your time
Have you tried clearing your cache and cookies?
same with the search issues, but I think more extensive testing before releasing new features would go a long way
@radiant shell yes
But it just ad after ad
where can we give feedback?
Pins @crude zodiac
@long ferry they listen right?
ah
GUYS DONT VOTE ON TOP.GG YET!! WAIT TILL THEY FIX THE ISSUE
Unless...
You love em so much and wanna support em
-m @sturdy swan Constantly complaining about the vote issue and acting like a dick in #support even after two moderator warning | 2 days
can you like
🤐 Muted Aidan#2917 (@dense geyser)
DM me to complain and you'll get banned
what even is the point smh
I warned you twice already
Pls i cant vote
everyone knows about the ad issue but constantly bringing it up is annoying and petty

it's not changing anything
the ads will stay the same
so why are you still talking about it?
So what time will it be roughly fixed
what did you expect?
Luca should just post "check the pins" automatically in here every 30s 😂
"oh ads are horrible" and it'll go away?
Moon please stop
ads for some websites are a major sorce of income smh
Moon please stop
@gloomy shell hhhhh but
this channel is for help with questions or issues you have about top.gg. please make sure to read #site-status and the pinned messages before asking a question. We will not be allowing discussions here, only receiving help as it states in the channel topic. Please keep this channel on topic.
Updated the pin
sorry, just got really annoying.
i'll try yo stay on topic
auctions
Wow.
-auctions
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
Oh I found a solution for Androids with google
(yes some of those bids are fake)
you can check https://bottum.gg/advertise
that's how it is supposed to work, yes
the ad should be automatically skipped after 3 seconds
the ad should be automatically skipped after 3 seconds
@tranquil yacht not on mobile.
so did you watch the entire ad?
at the beginning the ad will be automatically skipped, then another ad will show
5 seconds into that ad
i watched 6 ads and i cant vote so idk
at the beginning the ad will be automatically skipped, then another ad will show
@blazing glacier not on mobile
The ad doesn't skip
It keep playing until another ad appears like a pop-up
Then u can skip after 5 sec
did this mod really call ads a new feature 💀
can you guys tell me what browser you're using that leads to voting issues?
I have a feeling it might be a country based issue for the ad provider
chrome, firefox, samsung internet
My bot showing 0% queue
Upload date 4nov 2020.
Is it normal? Or some bug
I've tested on chrome, firefox and chrome mobile and haven't had any issues with any of them so it's pretty difficult to try to fix it
is it intended that the ads can't be skipped also/
no
My bot showing 0% queue
Upload date 4nov 2020.
Is it normal? Or some bug
@sturdy swan
you should only have to watch max 5 seconds before you can skip, we're not trying to make anyone sit through an hour of ads for a single vote
that's happening for me on chrome too
though the majority of our users are having problems on mobile
@sturdy swan Its not a bug, it takes around 7-8 weeks for your bot to get verified
can you try force refreshing with shift f5? because there was a fix for this
desktop is more reliable at least
@sturdy swan Its not a bug, it takes around 7-8 weeks for your bot to get verified
@hard marlin yahh i know but it showing from 2 days
verification is closer to 4 weeks rn
it's working as intended
It'll show 0% for a while @sturdy swan
10% of 4 weeks is 2.5 days so just be patient
apparently incognito mode is helping some people vote also
if incognito helps then it's a cache problem yeah
Can someone explain me why im watching my 6th ad with ads in my ads and still not being able to vote ...... ?
pins
-pins @fading roost
@fading roost
why
-pins @rough moat
@rough moat
will just spam this tag at this point
Just put it on a Macro 
yall are ad farming people now ? XD
do you know when they r going to fix
the pin literally states "no ETA" 😐
I've tested on chrome, firefox and chrome mobile and haven't had any issues with any of them so it's pretty difficult to try to fix it
@quartz willow what device?
@tranquil yacht this has already been fixed
Please refresh cache
If an ad doesn't load it times out
people still have issues with it Veld
What is this ads new feature?
And if the video player doesn't load, it times out too
What is this ads new feature?
@sturdy swan a bad feature
recent #announcements @sturdy swan
The pinned message is about votes not working
where do u see the credit stuff?
Read the medium post
Veld is sharing an update regarding the voting issue in #site-status 👍
i read them but i dont know how to get to the page?
You will once you get the credits
vote button not displaying after ad
K can someone maybe tell me how I can vote for a bot without watching 60 2 minute ads and hoping the system decides to work
vote button not displaying ad
@sturdy swan read pins pls
-pins @mortal minnow
@mortal minnow
@tranquil yacht thanks
or #site-status now
dont be shy veld, do the everyone 
no pls
Yea veld

Nitro pro
so any news on an opt out option
-pins
@tranquil yacht that person tryed to say it here to
😋
I saw them typing
They posted that in development and api
i can't even vote
i press skip ad
it takes me to another ad
i finish the ad
another one
sigh
@simple apex what device?
windows 10 on chrome
#site-status guys
safari on mac
How to get vote updates in a specific channel ? webhook ?
@tranquil yacht I did that
Oh rip idk
same
even after doing their fix it gave me 3 ads before being able to put a vote out..... jesus christ
I'm on 5
@mortal minnow I did 20 before I quited
Yea man
and lol my vote isn't getting registered
@mortal minnow you can skip the ad after 5 seconds, correct?
When I tried skipping the ad
it just played a new one
🤷
I can try again....
but tbh I don't like the ads in general, even if it wasn't waisting my time
I see, queued ads should be fixed asap
We're not in control of this
And complained about it already to the provider
@idle garnet you just got lucky with that i did it on my android and on pc
@limpid shadow looks like the ads no longer finish
it just cuts out after 8 seconds
and lets me vote
That's good
so now if I wanted to watch the ad... Wait that'll never happen
now all we need is an opt out button
It's not an ad then

It means we didn't have an ad to show you
And we close the window after it fails to load
It's a backup video
no I mean the ad not loading
Oh that's normal
Can i ask why you are forcing ads on people / making them disable AdBlock etc. to then turn out that the money from these ads are not given to the actual bot makers ? a credit system for them to spend in your shop ? .... this looks scummy honestly ... but maybe im wrong ?
@fading roost every website costs money
and if they're not making money the site goes offline
2 minute videos just seemed like the right solution ig...
but yeah every website needs a way to make money
and they're not charging bot makers for posting their bots
We help bots grow a lot, however we also need to grow as a company to keep up with the user base we attract. We know it's not the greatest way, but we intended to launch this with a way to completely be able to ignore it as a user too
'revenue sharing' is a disingenuous way of framing the system imo
On return we give bots an opportunity to grow even more
except for the fact
I agree, and I've already mentioned that in general chat in the past
that the search doesn't work
so there is no option for a user to pay to not get these ads but we are forced to watch ads ?
for new bots
Not right now
hopefully it's fixed soon
patreon soon?
Yeah, I was about to ask about that.
it's called brave browser
100% free
wait
nevermind
top.gg doesn't have ads it looks like (besides the videos)
i get that a website needs money i mean hosting is expensive as hell but your just forcing everyone trough these ads i can wrap my head around why anyone would do this and not give *** ANY *** alternative to the people .... online data is being sold and fucked over so much in this day of age .... people just wanna protect themselves ya know
(it does)
yeah I was just about to say never mind
This ad thing is absolutely stupid, I just watched a 2 minute ad only for a second 3 minute ad to start playing wtf
@honest tide #site-status
Kenzie, as I mentioned we wanted to launch both at the same time, however we got some really annoying blockage on the provider front
We're still trying to get this out asap
What do I put there that I didn't understand?
can someone give me the technical reason that new bots aren't indexed in the search bar?
is there an EST on when the broken searching for new bots will be fixed? It's been a very long time, I understand that these issues take time to solve but it's really important :P
This is something I'm fixing today @mortal minnow
Ah
Great 👍 although if you don't mind, I'm still curious how it happened in the first place
i cant even vote bc ads
Can someone help me?
It's not even an ad, the fact that I can skip to the end of the video is something else
still cant vote after clearnig cache
Like wtf.. Are you guys gonna fix this
#site-status @tight jasper
@limpid shadow any clue?

What do you get
We actually removed some ads from the main pages
y'know, having ads on top of ads is a little ridiculous
Sorry for the inconvenience
Why is there mandatory ad for each vote in dbl ?
it's alright, hope it gets solved soon
let me vote!!!!! ;-;
Sorry for the inconvenience
@limpid shadow It's fine, thanks for helping us
#site-status @light perch
Hello people. I tryed to vote since yesterday and i turn off adblock on the vote page but it keeps saying turn of adblock.. Already did ctrl + shift + r
if you're forced to watch an ad for longer than 5 seconds it's a bug
we're not trying to make anyone watch ads for 5 mins
so 8 seconds is a bug right
Why is there mandatory ad for each vote in dbl ?
@pastel elk
This ad thing is ruining site and fun of voting
well they have to earn money somehow
Clearing cache seemed to work, it still showed the 2 minute ad but after skipping to the end of 3 of them it finally let me vote
to keep the website running so
8 seconds is the timeout for not being shown a skip button on the provider's end so yes
I understand the ads if it’s less than 15 secs
8 seconds is the timeout for not being shown a skip button on the provider's end so yes
@quartz willow hmm ok, I've voted 5 times now, and each time no vote skip option shows up but it just cuts out after 8 seconds
ofc that could be because of tracking blockers
find it hard to believe that the amount of people using ad block just abruptly rose, so much so that they 'need' to do this
i already got the regular ads when using adblock
then it's a bad adblock
My browser has built in ad-block
It takes about 2 button presses to disable for a site
regardless, this isn't necessary for any reason that i'm aware of
$$$
I've been having the same problem
don't they make enough?
$$$
they shouldn't screw over so many users just because they want to line their pockets
I don't see how they would be making money besides ads
I tryed to vote since yesterday and i turn off adblock cleaned cookies historie on the vote page but it keeps saying turn of adblock.. Already did ctrl + shift + r
hmm yeah forgot about that
they definitely make more than enough
they shouldn't screw over so many users just because they want to line their pockets
They are also screwing over bot devs, too
But there is a Github thread, so I digress
at least from most companies perspectives
struggling hard
yes but they can try so hard to make money that they make all of their users switch to another listing website
yeah but they only have so many ad slots for bidders
they have to be making a lot of income
@tacit idol that's a fake bid and the user already was banned for it
No need to spread misinformation
I'm mad because I can't vote anymore because there's like thousands of ads and they repeat
@left coral #site-status
@tacit idol that's a fake bid and the user already was banned for it
@limpid shadow regardless, there are plenty of other legit bids that roll in the money, no?
they're still in the server and have a bot dev role?
but you guys are in no position where you need money this badly, am i correct?
It's not that we need it, we need it to grow our business
ah yes, to grow your business
We want to hire more people and deliver bigger products
@obtuse forum if you owned a company you would do the same thing
at the expense of your users
maybe not the same way
🥺
the announcement was not framed in any such way that it was due to financial strain, it was framed as helping the bot creators by splitting revenue
i'm sure if we knew how much money they made every day, no one would defend them
which is incredibly bad faith lol
does this help bot creators in the slightest?
The site itself helps bot creators
Well yes, for the initial rewards we make a loss, jordy
but adding more ads does not
all this does is inconvenience users and discourage them from voting
^
This is because of that exact reason though
The site itself helps bot creators
But ads are not helpful
We don't have a team big enough to handle payouts
the site needs money @pastel elk
the site has money
Will there be a way to opt out?
As a user, yes
I'd rather remove the new system than get "auction rewards for users being forced to watch ads when voting"
Maybe I haven't yet. but I will eventually post my bot on this list, but this system is awful
Gonna post this on the GitHub thread.
Can you get my bot Approved
if these ads are to help bot developers, i sure hope there's an option to disable them for my bots
um maybe you can do vote & then voting a second time working 12 hrs requires a 30 secs ad or smth
No
Well how do it get Approved and then
you wait
but make it so it gives a second role so it can like filter the voters
if these ads are to help bot developers, i sure hope there's an option to disable them for my bots
@obtuse forum you get mad at the site owners for doing this but then when it benefits you you don't care about the users?
How long does it usually take
like kind of voters
its practically impossible for voters on phones to vote for bots, refreshing doesnt fix anything, and for people joining through the discord web viewer, its even harder. Is that gonna be fixed?
what?
the site needs money @pastel elk
@mortal minnow
But make normal ads (like banner ads or other kinda ads which can be seen above or below vote button)
You can still add option of turn off ad blocker. But i hate this mandatory ad idea of yours
Why are you making mandatory ad with bugs...
@solemn badger it's a 5 second ad now if you skip them
but
@obtuse forum you get mad at the site owners for doing this but then when it benefits you you don't care about the users?
@mortal minnow did you even read what i said? you completely missed the point
it keeps bugging
we use your site to find users for our bots
if you make ads users will stop voting and using top.gg
so what you have than is a better site (because of your new developers) but no users...
is that what you want?
he's saying that in the case this is to benefit devs, they should be able to opt out, obviously it isn't to benefit bot devs..... lol
let me try again
@mortal minnow did you even read what i said? you completely missed the point
@obtuse forum Sorry I misread that my bad
Is there any reason why this update was pushed out so suddenly? Even mods seemed surprised last night
How long does it take for my bot to get approved so they can invited to the there servers
Thanks
@finite pendant we followed the same pattern for everything on this matter
host all the ads you want on my bots page, but do not force my users to watch a 5 second advert just to click "vote"
^
I have to agree with that
Yeah
yeah nobody will watch it
i hope theres a way for devs to disable ads on their voting page
putting forced videos on voting only hurts bot devs
If I’m gonna be honest, it’s up to the owners to add whatever
i don’t care if you have static ads or not, but you’re now forcing my user base to watch an advert just so you can generate extra income
Or at least let us forfeits the % and not fun ads
if topgg couldn’t get more fucking money hungry
But if testing is neglected this is what happens
clearly it's up to the owners, no one disagrees with that lol
i have no real loyalty to top.gg, and UX is one of my primary concerns when it has to do with my bots, i will not hesitate to switch if it gets any worse; i'm sure many bot developers feel the same
i don’t care if you have static ads or not, but you’re now forcing my user base to watch an advert just so you can generate extra income
Yeah ,it's really annoying
I’m a shit programmer but I think a large team should be able to understand what they’re adding does, now my users are complaining because we have a streak system for voting
i have no real loyalty to top.gg, and UX is one of my primary concerns when it has to do with my bots, i will not hesitate to switch if it gets any worse; i'm sure many bot developers feel the same
tbh if this gets worse, yeah. I'm really hoping they works some of this out
definitely removing topgg as a voting option after hundreds of complaints from users about being forced to watch an advert to vote for my bot
its also literally impossible to vote on mobile as of rn 😐
@summer smelt #site-status
reloading does jack shit bro
making users watch ads for voting only hurts bot devs. Put ads on the bot page, don't stop users from voting please
can confirm
Not reloading
@limpid shadow do I refresh/clear it all or just the last hour
Citaat cache
making users watch ads for voting only hurts bot devs. Put ads on the bot page, don't stop users from voting please
@mortal minnow facts
Clear*
every single mf thing on that list i did and nothing changes
@summer smelt #site-status
@limpid shadow
so you think our users will come here and look how they can watch your ad the right way????!
you still cant skip the damn 3 minute ads, and then 4 or 5 more pop up right after it
It's only for people who were affected in the initial issues blue
users are trying to support the developers, but they get put off when they see an advert. it’s like going to a fancy restaurant to eat something and then seeing someone throw up - you won’t want to eat the food anymore
I think the ad system is having problems, it will be more clear how to "watch the right way" once they fix (or remove) these ads
even after the ads are fixed
These issues on the ads are fixed already

No they arent.
mobile users say they can't vote?
the issues on the ads are that they exist
Still getting problems
clearly not if we’re STILL having issues on mobile
literally just tried to vote on mobile, wouldn’t load
plus it's kinda hard to clear cache on mobile iirc
It's only for people who were affected in the initial issues blue
yeah but most people who had this issue are not on this server i think
I tried pc and mobile
users are trying to support the developers, but they get put off when they see an advert. it’s like going to a fancy restaurant to eat something and then seeing someone throw up - you won’t want to eat the food anymore
Have to give this comment credit. hahaha
Just clear your cache
@limpid shadow do i need to write a paragraph again?
No
It keeps making me watch the ad over and over
hoh okay
yes we have hundreds of complains in our support channels for issues we can't fix

it's lovely
It keeps making me watch the ad over and over
@solemn badger clear your cache
smh
topgg, the most money hungry bot list now force your users to watch an advert to vote for your bot!
I did but only the last hour
bruh
I asked if I had do to all but no one answered
Make sure to do for entirety
clear your cache
yeah but most people who had this issue are not on this server i think
Can vouch, I have seen many comments, and several tickets raised on servers I provide services for complaining about the advertisement, and unable to skip/watch. None of which would be in this guild 😦
Moon
we got kinda offtopic here




