#support

1 messages · Page 133 of 1

soft star
#

called it

forest current
#

Hello how can I proxy for target ? Can someone help me and. What is a good company

unique yacht
#

Bots are not alowd to have the administration promision are they also not alowd to have the highest role position?

sweet grove
#

they can have a higher role thats fine

unique yacht
sweet grove
#

that has nothing to do with an invite

#

you asked about a higher role position

unique yacht
sweet grove
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no

unique yacht
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Alr thx

boreal badger
#

When my bot will verify
Day 15 of asking weirdsip

grand prism
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Wasn't your bot declined 9 days ago?

olive walrus
#

?

rain dock
#

Can I transfer my team's ownership to someone else?

leaden mirage
boreal badger
leaden mirage
boreal badger
leaden mirage
#

I can’t disclose your queue position, the minimum wait time is currently around a week. If you’re updating your bots profile picture you can update it on your bots by hitting refresh data on topgg without complete removal for future reference 🙂

chrome vortex
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It says that my bot has already been submitted to Top.gg

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while it isn't

gloomy shell
chrome vortex
#

1494775587053637652

gloomy shell
#

it is currently in draft mode belonging to kh_wassim

chrome vortex
#

yea thats me

gloomy shell
#

you need to submit it from that user then

#

not your current one

chrome vortex
#

ah now it displays in my profile

gloomy shell
#

ah did you change your username?

chrome vortex
#

nope

gloomy shell
#

weird

#

well glad it at least fixed for you

#

you should b e able to submit it now

chrome vortex
#

yea thanks

#

I appreciate your help

formal belfry
#

i done allat, but I can't submit for review for some reason?

verbal bone
olive walrus
chilly saddle
#

Why is this happening?

#

any fix

#

??

sweet grove
#

I seem to be able to edit just fine

#

Do you have an ad blocker?

chilly saddle
chilly saddle
#

see the 2nd image

#

whats the issue ?

chilly saddle
sweet grove
#

Can you try that again also

chilly saddle
#

wait

sweet grove
#

I’m getting some errors now let me report to the devs

mild rose
#

Is the topgg website down?

#

When someone tries to vote for my bot, the page returns error 500

chilly saddle
#

now it worked but it spammed and made more than 1

#

new issue

#

T_T

sweet grove
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Ya it’s the backend I alerted the devs 🙏

chilly saddle
#

Ok

#

Any ETA ?

sweet grove
#

Not at this time no

chilly saddle
#

Ok

#

so for the rest of the time voting will not work ?

sweet grove
#

Voting seems to work for me seem to be occasional issues

#

I would attempt to keep trying to vote for now until it works

chilly saddle
#

kk then

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any fix guys ?

sweet grove
#

It’s being worked on right now 🙏

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The devs got back to me and said they are looking into it rn

sweet grove
chilly saddle
#

Tysm For the Support

prisma dew
ebon hare
#

hey my bot is already at 100 servers and I forgot that it will get capped until its approved. I got 2 campains running on topgg but its pointless can I get support or pause it till next week

prisma dew
grand prism
#

Looks like custom css

white heron
#

Hello, I need some help regarding my bot’s listing on Top.gg.
I recently changed my bot’s name, but this field cannot be edited on the website.
I have already updated the description and other information, but I want to make sure the name change won’t cause any issues during the next review.
Could a staff member please tell me the correct procedure or update the name on their side?
Thank you.

white heron
fierce crowBOT
#
Refresh Bot Data
  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

Not working?

Please make sure everything in the project's edit page is up to date including all required fields and links.

grand prism
#

It should be on the main page of the bot (where description and reviews are)

slender falcon
prisma dew
grand prism
#

Using the <style> html tag in the long description

prisma dew
white heron
#

Good

#

Thank’s

lime bridge
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hello everyone

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how can i become a reviwer

grand prism
#

Applications are currently closed afaik, you'd have to wait for an announcement

gentle sky
#

Who do I tell if I found a bug on the website?

fierce crowBOT
#

@gentle sky

Report a Bug

You can report bugs in #support or #1314012335320596520 if you're a <@&265125253443878912>. For security vulnerabilities, please DM a <@&695153281105920070>/<@&742408262648987748> or email support@top.gg.

split cedar
#

whys it just saying application did not respond

grand prism
#

What exactly?

split cedar
#

Been working fine before this

gentle sky
#

I noticed that the Markdown code to share the Bot/Server widget is missing a closing ]. Pretty small issue, but worth noting!

sweet grove
split cedar
#

alr

split cedar
#

think its fixed works now

sweet grove
#

still appears to be intermediate could be a Discord issue

teal acorn
tiny roost
#

The server was already submitted by another user. If you own this server, please contact support to claim it.

#

I want to claim

whole maple
#

Can somone approve my bot.
I felt the applicatication 24 hours ago

slender falcon
lime bridge
#

hello there my bot is still not approved yet
bot id : 1468344209051357187

slender falcon
lime bridge
boreal badger
#

I want know my bot Queue number my bot is under verification

wraith rose
dusk linden
#

but im gonna wait

lime bridge
lime bridge
dusk linden
icy heron
#

pls bring back banner to user profile, me want it, me love it

lime bridge
#

THANK YOU TOP.GG STAFF FOR BEST SUPPORT

brazen sandal
#

If my bot gets approved can i still add new features to it

brazen sandal
#

Okay thanks

boreal badger
#

My bot KEKW

neat sun
#

how can i delete a server entry on the site

sweet grove
#

Go to the server and click edit then delete

neat sun
#

yea i just found it

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thanks

neat sun
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my main server it is

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but the one i wanna delete the delete button is missing

leaden mirage
neat sun
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the same alt owns them both

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and im a co owner role in both

sweet grove
#

Send me the Discord ID of the server you want to delete

eternal timber
neat sun
sweet grove
leaden mirage
wraith rose
boreal badger
normal narwhal
prisma dew
#

what does it mean

sick fractal
limpid shadow
#

Engagements are people clicking any invite button on your bot

silver jacinth
#

I added nsfw feature in my bot, is top.gg support it?

#

what are the rules about it

grand prism
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You can't mention it anywhere on your top.gg page iirc

silver jacinth
#

oh that's good i am lazy i don't have to put it

#

other rules? i already made them only work in the nsfw channel

broken kernel
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And its not allowed to be on the bot page

prisma dew
calm silo
#

Hi, how do I not show somebody in the 'creator' section of a discord server in topgg? Or like disable creators visibility totally

strong wren
split steeple
#

Hi, I have recently been given a false review (completely out of the blue, no proof, just an accusation) and I’m wondering how I can get rid of it.

potent shard
#

@steady finch nsfw ?

steady finch
wraith rose
#

@finite yacht
Hey 👋 can you please make a #staff-tickets so we can talk about your bot decision please. I am currently getting ready for irl work so please be patient.
-# I do not accept DM’s

fossil crypt
#

is the vote broke?
cause last time i voted it was on 250
and now i noice that the vote is 234
-# idk if my grammar is correct
-# and im just asking

fierce crowBOT
#

@fossil crypt

Votes Reset

Vote counts for projects reset every 28 days. This is to allign with newly created votes so they remain for the entire 28 day cycle. You can read more [here](#announcements message)

coral siren
#

the vote count now reflects the monthly average instead of resetting each month DoggThumbsUp

fossil crypt
#

ohhh

coral siren
old solar
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i have an question

grand prism
#

Then ask it

old solar
#

Features
Has Paid Features
Free
Leaderboards
Supported
Web Interface
Supported

you can edit this on the site

#

but when you go to the overview you also should be enable allot more then just that

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but on the feature page when you edit your project its currently limited to this

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like this >>

hollow quail
#

i have 4 5 star reviews but the rating only says i have 3?

soft star
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probably cache issue

hollow quail
#

yea it shows 3 but if you scroll i have more 🙁

soft star
#

or the front end

#

ik it does take a while to fully load everything from the backend to front end

hollow quail
hollow quail
#

cropped th guild to comply with privacy but yea

soft star
#

your bot has 0 perms on invite for top.gg

hollow quail
#

sonara isnt the issue

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bruh

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are you serious

soft star
#

im dead serious

hollow quail
#

screenshot the invite screen

soft star
#

perm=0

soft star
#

mods just heads up issue been resolved with no perms on invite

hollow quail
#

ngl not sure why it defaulted to auth 0

leaden mirage
#

you could also just make commands not usable with a response telling the user its missing one of the permissions if its missing any of them

#

so they know which it needs (for those its already in ofc, including new if they decide to remove perms)

coarse rover
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I've already sent my bot for review 3 times. The first time, the bot was unstable because I was updating the dashboard and it gave an error in the /play music command. The other two times, the reviewers didn't understand the bot's message saying that the command needed to be configured on the dashboard, and this time they warned that if there were any problems with that command again, the bot would be banned from top.gg. What can I do to try and solve this?

normal narwhal
coarse rover
normal narwhal
#

yep, you'll still want to open a ticket for that ^^; it was not the same reviewer for subsequent reviews, so i highly recommend opening one again and speaking to the reviewer to resolve this

warm salmon
#

i have already voted for a server, but it didn't give me rewards for it, pls help

soft star
warm salmon
warm salmon
#

and the messege clearly says that happened

soft star
warm salmon
#

ok i will contact them

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thx

strong wren
plush shard
#

Hi

thorn cedar
#

@wraith rose

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Sir

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Whenever my bot will be reviewed then please dm me or tag me

#

@normal narwhal

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@coral siren

coral siren
arctic marlin
#

Hi Cryptic. Got an email about my bot submission saying it was not approved due to unclear permission requirement. I've since fixed the code and redeployed the bot with clear messages. Please take a look at let me know. The email asked me to reach out to you directly, so reaching out here. Bot details:

Name: Ticketwise
Top.gg bot URL: https://top.gg/bot/1500149649309307073
Bot Website: https://ticketwise.dev/

Thanks,
Vinod

Top.gg

We received an error response on this page

wraith rose
arctic marlin
#

ok, will do, thanks

prisma dew
#

⚠️ Top.gg: Bot 806941670205292565 not found (404). Vote API disabled. Check .env configuration.

#

I'm getting this error on my bot.

icy heron
marble cedar
#

Hi, in comparisons, how to add these for my bot

#

some features are grayed out yet i do have them for my bot

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oh nevermind, its in features

stone apex
#

hello, i'm planning to add my server to the top.gg server indexing
just one question when I'm trying to create an invite through this form

is there a way to specify which channel the bot will create an invite or it automatically create to the specified channel where the system messages would be sent to in my server setting?

soft star
obtuse inlet
#

Hello guys. Can I please ask if it is possible to upload somewhere my discord server for the community and if its possible where can i do that?

sharp rover
#

hey, where to find auth and token at?

quartz trail
#

discord dev portal?

obtuse inlet
#

Perfect, thank you!

sharp rover
#
const webhook = new Topgg.Webhook(process.env.topAuth) // add your Top.gg webhook authorization (not bot token)
app.post('/dblwebhook', webhook.listener(vote => {
  console.log(vote);

for this, im back at building bots after years

#

please dont get ragebaited

#

im using const Topgg = require("@top-gg/sdk");

unkempt gust
#

Can we receive a webhook once a review has been left on our bot? I want to have a channel that will automatically post the reviews from top.gg into a discord channel.

gloomy shell
gloomy shell
unkempt gust
gloomy shell
royal grotto
#

Hey guys, the votes on my bot are stuck at 36. Doesn't move. In fact it has rolled down from 41. Is it a bug?

velvet crow
#

Why isnt my bot showing on search pages anymore from tags that it uses ? But if I tyoe in my bot name itll show up

vapid charm
#

Hey!
How can you create a vote logger like that?

quartz solstice
#

i am still waiting on any kind of news from top.gg for my discord server...

#

it's been on step 4 - verification for like months now

unkempt gust
vapid charm
gloomy shell
quartz solstice
gloomy shell
#

Maybe try reading our guidelines again and you'll figure out why it hasn't been approved

fierce crowBOT
unkempt gust
quartz solstice
#

but i've fixed it now

vapid charm
#

I don't can Review my server😭

fierce crowBOT
#
Please Be Patient

Our staff team consists of dedicated volunteers who generously contribute their time to assist you. Please bear with us if there's a delay in our response - we're juggling other commitments too! Thank you for your patience. 🙏

normal narwhal
quartz solstice
#

oh ffs nvm, they all went to spam for some reason-

#

ugh that's my bad, i'm so sorry

normal narwhal
#

no worries! glad we could clear this up for you

marble cedar
#

hello, i am failing to publish an announcement

#

this is what console showed me

sweet grove
marble cedar
sweet grove
fossil plank
#

How do you add an article to new news page? I'm not sure if I get it lol, apologies for being slow today

sweet grove
#

It’s just called announcement

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Under your project

fossil plank
#

Ahhh! I see it

#

Thank you!

marble cedar
sweet grove
fossil plank
sweet grove
#

Ya should be related to the project but can be anything

fossil plank
sweet grove
#

Ya

fossil plank
#

Thanks!

marble cedar
# sweet grove Send me your bot ID please

1374851817967718562

also, it turns out it's from the cover picture. I posted the default picture at the moment but would appreciate if i can upload my own
pic is PNG and 3mb

sweet grove
#

You can upload your own pictures

#

Did you get an error when doing that?

marble cedar
sweet grove
#

Thanks I’ll try to replicate and let the devs know

marble cedar
#

thank you !

verbal bone
marble cedar
#

this is all my content

#

it fails when i use that picture

clear smelt
#

Hello, my bot has been waiting for approval for 3 weeks. Can you help me?

marble cedar
#

it was 3mb before

verbal bone
#

Thanks

viral mantle
#

The servercount it's not accurate, I keep pressing on the refresh page it's still not working, it's there an integration I have to use?

limpid shadow
feral quarry
#

heya, I noticed that servers have a compare feature now, can someone please tell me how to edit the compare server features? thanks

wraith rose
heady wadi
#

Hello, what is the recommended image size for announcements?

strong wren
#

its probs my internet or smth but i KEEP failing the captchas

#

i have to reload the page again after that to vote

shell inlet
#

i'll confirm and get back to you

shell inlet
heady wadi
strong wren
marble cedar
#

help, how to insert images in long description

grand prism
#

Use <img> html tag

marble cedar
grand prism
#

Yep

#

Just don't hide top.gg elements and you should be fine

marble cedar
#

thank youu

restive ferry
#

Hi, someone know how to check for how much impressions I already pay ?

#

A history of my bids

gloomy shell
#

you should b able to see your history on your pay page, theres a little time/clock icon

restive ferry
gloomy shell
#

DoggThumbsUp youre welcome

#

you can see more about your past stats like impresions, clicks, and ctr on the analytics page

restive ferry
#

Yeah a more visible place and stylized history could be an improvement

gloomy shell
#

NODDERS when adsv2 comes out itll be much cleaner. we're working on a complete overhaul

restive ferry
gloomy shell
#

you can bid for next weeks auctions but you can't buy ones that were unsold from previous weeks

restive ferry
#

Oke and what happen with them ?

gloomy shell
#

theyre just unsold. no ad will show

restive ferry
restive ferry
gloomy shell
#

Im not sure what you mean by that

restive ferry
gloomy shell
#

yes if you bid with your bot page NODDERS

restive ferry
uncut iris
static ermine
#

Hi

maiden lily
#

Hello

#

Can someone help me?

#

I have a bot I sent to be verified

#

But it's under maintenance.

#

How can I pause my application?

wraith rose
royal grotto
fierce crowBOT
#

@royal grotto

Votes Reset

Vote counts for projects reset every 28 days. This is to allign with newly created votes so they remain for the entire 28 day cycle. You can read more [here](#announcements message)

coral siren
#

each individual vote has a lifetime of 28 days, so the vote count on your page shows the monthly average

delicate dune
#

image not showing in news

verbal bone
delicate dune
verbal bone
#

Can you show me what happens when you upload the image? Does it not fill the square there?

delicate dune
verbal bone
#

When you select to upload it the field just remains empty?

delicate dune
verbal bone
#

Hmm, it may be because the image size is too big, can you try a smaller image size or compressing the image to see if that works?

delicate dune
verbal bone
delicate dune
verbal bone
#

Did you double click the image in the menu or click open after?

delicate dune
#

click open after

verbal bone
#

Can you show me your network tab when you click, as I don't see your image uploaded to our bucket.

delicate dune
delicate dune
verbal bone
#

Could you show me the network calls that happen when you upload an image? Should see smth like this

delicate dune
verbal bone
#

Okay, so it seems that it isnt uploading anything, are you sure you're double clicking on the file? Perhaps there is something in the console when you do that?

delicate dune
verbal bone
#

Okay, please let me know if that works!

feral quarry
#

heya, I noticed that servers have a compare feature now, can someone please tell me how to edit the compare server features? thanks

limpid shadow
limpid shadow
feral quarry
#

ohh thank you topggSmile

static ermine
limpid shadow
wheat monolith
#

the refresh btn is gone for some reason...

sweet grove
keen root
#

Hi

cyan raptor
#

where can i enable leaderboard feature cuz it shows up in compare

#

or can a mod enable it in my bot

broken thunder
#

Hi how can I find it my Number what is my Discord Server top. Gg giveaway I'd number

limpid shadow
#

should be available for game bots now @cyan raptor

cyan raptor
cyan raptor
waxen tide
#

12

scarlet quest
#

i wanna know something if this type of card collection game is ok to add on bot or its against Tos?

waxen stream
dim beacon
#

You should just safely assume anything Nintendo is off the table. They'll come after you like flies to poop

scarlet quest
scarlet quest
wraith rose
coarse rover
#

Is it normal to wait in line for more than 3 days? My last reviews were much faster

soft star
#

it takes 1 or 2 weeks

#

been like that for years

grand prism
#

I would personally check if it wasn't declined

coarse rover
#

I found it a bit strange because my last reviews took a maximum of 10 hours, but thank you for replying

soft star
coarse rover
soft star
coarse rover
split crown
#

Hello! 👋
There's a bug that need to be fixed.

This happens when you use a Top.gg URL that sends you directly to the vote page. If you aren't logged is, you do the normal process: you click on the vote button and do the login process. But since now the login page changed, it asks you to select between Roblox or Discord. I always select Discord. But then, when you finish the login process, it sends you to a random or general page, it doens't send you to what you were doing (vote).
So this is an issue because not everyone will go back and search for the original link to vote, because since it sent you to a general page, you have to go back and look for the vote page again.

limpid shadow
wet crown
#

Hello guys, does someone know when its possible to refresh the server stats again? 🙂

sweet grove
#

No ETA as of now

wet crown
sweet grove
wet crown
sweet grove
wet crown
#

Thx 🙂

calm silo
#

dark theme isn't working

#

i clicked on dark theme and when I reloaded the page, its white again

sweet grove
#

Ya that is being investigated fix is in beta rn

#

Should be out soon

tough basalt
#

Why can't I submit?

sweet grove
small mural
#

no more refresh data button in server page?

sweet grove
#

Ya it’s a known issue

small mural
#

ohh okay i was bit confused

split crown
plucky geode
#

Hello?

#

Help me

#

I don't want this
How to remove

#

It's a server not a bot

gloomy shell
#

you can't unselect it, you showcase which one is correct about your bot

plucky geode
gloomy shell
#

"Free" means the core functionality is free. you can have some paid features while stlil being listed as free

gloomy shell
#

it says project, not bot for has paid features

#

the next option does say bot though but its likely a copy error

plucky geode
#

Don't have any features

gloomy shell
#

i can report it to our devs

#

servers can have paid roles or perks

plucky geode
empty fern
#

@twin summit You reviewed my Bot "Omniscient" but it was offline but that problem is solved now.

plucky geode
#

This is a server, not a project.

gloomy shell
#

I understand that. i'll escalate it to our developers and find out what is intended

leaden mirage
empty fern
plucky geode
gloomy shell
#

yes

plucky geode
# gloomy shell yes

How can I remove them? Because there isn’t any option to remove the paid/free features

gloomy shell
#

i told you id escalate it to our team internally

#

itll take time for someone to respond

plucky geode
soft field
#

Hello, I submitted my Discord bot and it needs to be configured from a web panel. For the web panel to display the server as configurable, you must at least have the MANAGE_GUILD permission to be able to configure the server where the bot is added. Should I notify the reviewer? Thank you

#

@slender falcon this guy is scaming

#

ty !

limpid shadow
#

He’s gone

wraith rose
#

Just remember, though, that your bot only needs necessary perms to function as well DoggThumbsUp

soft field
wraith rose
plush stump
#

how to list

digital wave
#

How to update the member count of server listed in top.gg ?

fierce crowBOT
#

@digital wave

Update Server Member Count

Click Refresh Data on your server's main page (https://top.gg/servers/YOURSERVERID. Our Top.gg bot should pull the member count instantly! If it doesn't work, please make sure your server invite is valid in your Edit page.)

wraith rose
fierce crowBOT
#

@plush stump

Adding Your Project To Top.gg

Head over to https://top.gg/bot/new and follow the steps!

Please fill out these required fields:

  • Headline (short, catchy phrase about your project)
  • Long description (what your project is about, commands, etc)
  • Prefix (., /, t!, owo, etc.)
  • Categories/Tags (Maximum 12)
  • Atleast 1 language (EN - English)

If you still can't submit your project, make sure your ad blockers/VPNs are off. If you need more help, please ask in #support!

wraith rose
#

This is for bots if you wanna enlist one DoggThumbsUp

scarlet quest
slender falcon
#

@flat quiver just to let you know, this bug you reported a few days ago has been fixed!

plucky geode
balmy dawn
#

@limpid shadow My server's member count has been showing incorrectly for the last 3 days

scarlet quest
#

uhh how did they set webpage like interfeace in that area..

#

i thought top.gg bot interface only had text format

gloomy shell
gloomy shell
#

thats what they did in this instance i would assume

scarlet quest
#

ohh

#

i see thanks

#

will look into it

fierce crowBOT
#

@balmy dawn

Updating Server Count

To update your bot's server count, use the server_count parameter as documented in the Top.gg API.

If you want the server count to update automatically whenever your bot joins or leaves a server, you will need to implement this logic in your guild join and guild leave event handlers.

Server count updates should be sent using the following endpoint: POST: https://top.gg/api/bots/{your_bot_id}/stats.

hollow quail
#

posted in the wrong channel so forwarding it here

opaque wren
#

Hi, I was wondering how some bots have images in their overview bot page, is that a paid feature, how can I do the same? Thank you!

grand prism
#

What do you mean?

#

Like in the description?

hollow quail
opaque wren
#

oh wow thanks!

balmy dawn
quartz trail
#

!html

#

oh forgot the command

fierce crowBOT
#
HTML Description

You can use Markdown or HTML in your bot's description. You can ask in #development for help or use this cheatsheet for more resources.

coral siren
#

@sweet grove 81243classic

dawn plover
#

Whenever I try to rate an app, I get an error message on the page. Is there a specific browser I can use to do this?

hushed raptor
#

How long does bot reviewing take after they added the bot? I got logs showing when they added it, just wondering

wraith rose
hushed raptor
wraith rose
hushed raptor
dawn plover
#

I'm from Brazil, I don't know if that interferes with usage.

wraith rose
hushed raptor
#

Ok thank you for the help

wraith rose
fierce crowBOT
#

@dawn plover

Troubleshooting Steps

Make sure you're logged in the correct Discord account on Discord web:
https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

  1. Turn off ad blockers/VPNs and try again.
  2. Log out and log back in.
  3. Use a different browser (not Opera/Brave, they cause issues sometimes).
  4. Use incognito mode on any browser.
  5. Use a different device.
  6. Wait a few hours. If the issue persists, come back for more help!
dawn plover
#

I've already followed these steps, but the error persists.

wraith rose
cunning badger
#

i need help idk how to refresh the data on my server top.gg does anyone know how to?

leaden mirage
cunning badger
coral siren
#

creator controls for servers are currently missing/broken FeelsBadMan

leaden mirage
#

ahh, i apologise then, i wasn't aware it was broken! 😭

gaunt cape
#

would a command that can only be used by admins of the bot count to the 5 valuable commands

prisma dew
#

@verbal bone

verbal bone
prisma dew
#

I'm getting an error on my bot, but I can't connect to the API.

verbal bone
wraith rose
little saffron
#

What's This Issue?

sweet grove
little saffron
sweet grove
little saffron
shell kindle
#

Hey guys, little weird question, i published my bot for verification, i wanted to know, can i pay a reviewer to review my bot faster? I'd happy to

grand prism
#

No

shell kindle
#

I'll wait for a team member to reply but thanks ^^'

edgy jolt
#

No

shell kindle
#

ok i'll wait for the owner to reply

#

jkjk, okey too bad thanks Ina Colada

limpid shadow
#

Not at this moment, sorry! DoggThumbsUp

#

u got the whole crew

shell kindle
#

Okey... sad

#

love the crew

#

it would be cool to have a priority verification

#

I'd pay like 10$ to not wait 2 weeks 😂

limpid shadow
#

Yeah it's something we've considered in the past as a premium feature, but right now the incentive would lie in a too niche of an angle for it hahah

shell kindle
#

Yeah make sense..

red trout
#

Hi, I was wondering what 'Fields in your request body were invalid' meant? Everything is crossed off and checkmarked so i'm wondering if it's a bug?

gaunt cape
wraith rose
gaunt cape
hushed raptor
#

if my bot has bugs will it be rejected, i found some, nothing crazy just simple bugs nothing that will effect the bots function, but im trying to find all before i take it offline for a downtime, and hoping to send out a new feature drop

chilly olive
#

Guys i dlt a bot from top.gg then i tried to redo but when i give the application id its shows This has already been submitted to Top.gg is this gonna fix automatically or what ?

#

Can anyone help with this ?

limpid shadow
chilly olive
#

It's fully new bot

tepid jasper
#

Hi, how to update the number of members on Top.gg?

lost sequoia
#

Does anyone know why the battle isn't working for pokemonadventures2.0

grand prism
#

I would ask on their support server if they have any

lost sequoia
#

Ok

boreal badger
#

@rigid yew

fierce crowBOT
#

@tepid jasper

Update Server Member Count

Click Refresh Data on your server's main page (https://top.gg/servers/YOURSERVERID. Our Top.gg bot should pull the member count instantly! If it doesn't work, please make sure your server invite is valid in your Edit page.)

wraith rose
#

May be alittle messed up right now but they are fixing DoggThumbsUp
I keep forgetting. I apologize.

rigid yew
split crown
#

The refresh button isn't there anymore for server listing... I can't refresh member count anymore

wraith rose
#

Known issue

celest trail
#

Thank you for all the support you have provided us grok 🙏

split crown
#

I added a background image and want to remove it. How to? I don't see any option to remove...

hasty kelp
#

when you right click you we select delect the background or remove colour

#

done

grand prism
#

I think you can only change it

verbal bone
split crown
split crown
sudden sequoia
#

How can I change the profile picture on my bot’s page?

grand prism
#

Click refresh data button

sudden sequoia
marble cedar
#

hi ! can a staff kindly look at my ticket? it is about transfering funds ^^

marble cedar
glacial scarab
#

guys

#

where's the docs to learn how to customize my bot tab Ui looking on the top.gg

fierce crowBOT
#
Project Page CSS

You can change colours, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.

Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot information, ads etc. You may change colours and border colours of site elements, but you may not modify the text content within.

Failure to follow these guidelines will result in your page being unlisted from our site.

coral siren
leaden mirage
#

inspect element can also be helpful for the class/id names used on various elements of the page, using the preview feature to see how things appear with html/css you add to your bots long description before saving the changes ^

barren jasper
#

why does the support server i uploaded for my bot image is blinking and showing vs

shadow quest
#

my bot's servers arent increasing on top.gg web

#

what should i do? its been 3-4 days i guess but its not updating there

fierce crowBOT
#

@shadow quest

Updating Server Count

To update your bot's server count, use the server_count parameter as documented in the Top.gg API.

If you want the server count to update automatically whenever your bot joins or leaves a server, you will need to implement this logic in your guild join and guild leave event handlers.

Server count updates should be sent using the following endpoint: POST: https://top.gg/api/bots/{your_bot_id}/stats.

shadow quest
oak pendant
#

why is the ctr is so low

coral siren
#

i believe that metric is not reliable, veld + team are working on a fix for that catyes

gloomy shell
#

(that isn't also there)

split crown
# limpid shadow Fixed!

Again today I went to vote page, then logged in and once I finished accepting and all that, it redirect me to the home page.

limpid shadow
#

?!

#

wtf happened that broke it

#

ok i see

soft star
limpid shadow
#

why ru memeing around in support

sweet grove
#

Mods!!!

limpid shadow
leaden mirage
#

HI FIELD

limpid shadow
split crown
limpid shadow
desert owl
#

@limpid shadow I need an administrator who can answer the ticket for me.

desert owl
lament cape
#

Hii, my bot was not accepted and the reason he said was that a function was not working, what I dont know why not worked with him because its literally one of the ones i use use more. I would like to chat with. The reviewer was null8682

vestal wharf
#

How can I get api of webhook and auth for ny bot

#

@sweet grove

soft star
vestal wharf
soft star
# vestal wharf Wdym

your bot has been approved by the reviewers to get the api and it will show up on your edit bot page

soft star
vestal wharf
soft star
#

late reply since im currently at work

vestal wharf
vestal wharf
soft star
vestal wharf
soft star
vestal wharf
still acorn
#

Hi <@&817055174613794826> , my bot "Azelia" (ID: 1498727162147242035) was approved on Top.gg about 5 days ago and is visible at top.gg/bot/1498727162147242035. However, the API endpoint https://top.gg/api/bots/1498727162147242035 returns 404 Not Found.


Because of this, vote checking is not working in my bot. The token is configured correctly but the API cannot find the bot.

Please fix the API indexing for my bot.

Thank you!

limpid shadow
limpid shadow
#

or webhooks

still acorn
limpid shadow
#

Ahh I see, the new version hasn't been published yet!

still acorn
# limpid shadow Ahh I see, the new version hasn't been published yet!

🤔

So the 404 error are likely happening becae the currently published sdk is still using older endpoints while the newer API changes havet been released yet...

for this should I continue using the current SDK for now... or would you recommend switching to direct v1 API requestsorwebhooks until the updated version is published?

limpid shadow
#

Let me verify today that we can ship the new sdk version, then I'll ping you when you can update

still acorn
limpid shadow
still acorn
lunar musk
#

There is this bot I added from topgg

#

And it’s dm advertising me

#

Is that allowed?

#

Also if not, where to report em?

grand prism
#

Sounds like something that breaks discord tos rather than top.gg's

#

So probably better to report it to discord instead

lunar musk
#

the bot id is: 1280470680865079318

grand prism
#

Through support portal

lunar musk
#

pain in ass

grand prism
#

It's not, dev support is actually pretty good

#

Just pick a proper category (developer compliance or something like that)

graceful vapor
#

Hey, I have a question based on Bot Listings.

I have had my bot listed on Top.gg for about a year now and I wanted to attempt to make an embedded images and site long description as seen on more popular apps but can not figure it out which is what brings me here. I have attempted html like things but the only things I can get to work is markdown and it feels a but cluttered or just no the way I was hoping to come out. One other thing I noticed some apps have expanded feature listing but can not find that myself is there a reason for this or am I just looking in the wrong places?

median wharf
#

Can I have a public command to see which users used the bot most? Or is it not right because of privacy
@brisk whale you could do a leveling system 🤷‍♂️ but make them gain xp by using commands and only do 1 xp per command

brisk whale
#

I mean like a leaderboard

#

To see which users used the bot most

#

But would it be privacy breach?

median wharf
#

that's what I just told you to try...and why would it be breach of privacy? It's public knowledge

brisk whale
#

Hmm

#

Thanks

timid flame
#

.

oblique nexus
#

LmfAo @gloomy shell

sturdy swan
#

can anyone help me?

#

my bot wont let me change the name

#

like i change it and then it still joins servers with the old name

arctic whale
#

-support

wild stoneBOT
#

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

sturdy swan
#

😕

sturdy swan
#

Short question. Can i register a German bot or only english?

tacit zodiac
#

Your bot doesn't have to be English

sturdy swan
#

Ok thx

#

is there restrictions for new bots, like a certain criteria that needs to be met?

arctic whale
sturdy swan
#

@arctic whale other languages are allowed here right?

arctic whale
#

Channel topic

sturdy swan
#

but there is a -notr command for mods

fallow glen
#

Can I learn the reason why my bot was kicked from the server?

arctic whale
#

-kickedbot

wild stoneBOT
#

Your bot was likely kicked because it broke one of the "bot rules" listed in #rules-and-info.

To find out why your bot was kicked and by who, use the search feature in #mod-logs:

arctic whale
#

but there is a -notr command for mods
@sturdy swan pointing Turks to here for support and #general for non-English

fallow glen
#

Okey ty

sturdy swan
#

oh ok

lone galleon
#

whats the difference bewteen hearbeat, cluster, shard, api and that stuff pings?

minor crow
#

-support

wild stoneBOT
#

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

minor crow
#

anyways its like asking what's the difference between a car and a house

rapid notch
#

What's the prefix

lone anvil
#

for which bot?

rapid notch
#

Dsl

lone anvil
#

there's none

elfin zenith
#

Hello

rapid notch
#

So how do I use it

#

jist typing "help" or "bump" does nothing

elfin zenith
#

Hi How's The Way To Do bot???

rapid notch
#

hello?

elfin zenith
#

..

keen vessel
#

@rapid notch everything has to be done on the server page

rapid notch
#

No

#

For DSL?

#

Not the bot list

#

The server list

lone anvil
#

yes

#

@small lantern has no commands

sturdy swan
#

How to set up birthday bot plzz tell me

lone anvil
#

-wrongserver @sturdy swan

wild stoneBOT
#

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Join Support Server, then we can't help you. Sorry :(

prisma geode
#

Hello Again My bot is approved by discord but I still haven't gotten a reply by top.gg aceba if there is someone to inform when added Thanks

sturdy swan
#

Oh thats nice

prisma geode
#

it has been two months or more but it has not been added, no one provided information

sturdy swan
#

R.I.P

#

Oops

#

My bad

lone anvil
#

@prisma geode MATCheckPins

prisma geode
#

What is the estimated addition time

#

What ?

#

Message ?

#

Thank You

rigid night
#

-kicked_bot

sturdy swan
#

I can't seem to remove the border around the transparancy. I've been looking for a while, but "inspecting item" doesn't get me anything.

tranquil yacht
#

We don't provide support for editing your page with HTML/CSS

sturdy swan
#

ah, sorry

grand sparrow
#

#commands

#

Where are commands?

olive reef
old herald
#

help me

lone anvil
#

cant help you if you dont state the problem

merry abyss
#

UMMMM

#

why my bot is verifying so slowww

old herald
#

Id pass or emai work

merry abyss
#

i takes already 2 days

old herald
#

pls help

merry abyss
#

sad

lone anvil
#

@old herald what do you mean

#

@merry abyss check pins

old herald
#

add bots in my server @lone anvil

sturdy swan
#

@tranquil yacht günaydın müsaitmiydiniz?

old herald
#

😩

fleet swan
#

Sam, read pins.

old herald
#

OK

#

@CEO of Swag#5837 i am add bot in my server

#

@fleet swan

fleet swan
#

huh

sturdy swan
#

@tranquil yacht günaydın müsaitmiydiniz?
@sturdy swan etiketleyerek cevap verirseniz bakarım. bot'un ile ilgili birşey sorucam.

old herald
#

@fleet swan replay

fleet swan
#

I dont know what you meant to say, sorry.

old herald
#

@fleet swan I have my server

#

in my server add bota

fleet swan
#

Yes

old herald
#

How

#

bot add

#

Come in dm

fleet swan
old herald
#

😫

fleet swan
#

Look dms.

tranquil yacht
#

@old herald Could you stop spamming emojis

old herald
#

@tranquil yacht OK sry

sturdy swan
#

@tranquil yacht benim botumun prefix : ? 'ydi ama değiştirilebililr yaptim b? yapabilirmisiniz?

tranquil yacht
#

Kendi veritabanından değiştirip bana bildirebilirsin

sturdy swan
#

tamam

spark plank
signal jasper
#

...

#

السلام عليكم

gleaming relic
#

HELLo

signal jasper
#

Arbic?

gleaming relic
#

so iv been creating a discord bot and recently i created a music code installed ytdl-core and still doesnt work

signal jasper
#

How did the luge appear

gleaming relic
#

luge?

signal jasper
#

loge

#

Yes

gleaming relic
#

there is no error

#

man just said bot started

signal jasper
#

How to show a Logo chat

#

I do not speak English

#

Chat luke appears to me in a second server, but in my server there is no log

#

*loge

slender tinsel
#

Why is my member.username undefined ? disappointed_relieved. DISCORD. Js v12

#

So sry

#

Me nub

sick girder
#

Hello I Have Submitted A Bot Application And Rejected The Bot Says Not Invited But Still Stops Top.GG I wonder what is the reason for inviting?

#

I would be glad if you could write the answer to my problem by labeling me

#

hmmm

#

My Bot is Online Right Now So it's not fully accepted so?

#

@sturdy swan

#

So all I have to do is wait?

#

The boat is already visible on my boots

#

My Application Continues

#

I got this message, but the bot is still in my application so all I have to do is wait

#

@sturdy swan ?

arctic whale
#

If you submit it

sturdy swan
#

im about to spend 79 dollars on mmee6
if anyones know a bot that can whiteleist usrver for invite links. so u can send voice invite links to ur vc in ur own server but it deletes external invite links pls tell.
i would appreciate it a lot

coarse rapids
sturdy swan
#

ik im asking if somone knows a bot other than mee6 that can do this so i can save some money

coarse rapids
#

@coarse rapids Community feature i guess
@sturdy swan no

#

🙄

#

Help pls

arctic whale
#

-support

wild stoneBOT
#

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

celest rampart
#

When do you think my bot will be aprooved or declined
@red hedge

gilded osprey
#

+5wks from when you added it

silk oracle
ebon canopy
#

Hello, I'm using a new account and a new application for my bot, could an admin change the ID and the ownership of the bot for me?

fair charm
#

Sea

silk oracle
#

can i add a clickable link in bot's description? (the link is an invite to the support server)

tacit zodiac
#

Yes

silk oracle
#

ight, thanks

maiden olive
#

Hi

swift copper
#

Sea
@fair charm as

sturdy swan
#

still no bot check its going to be 3 weeks 5 days GWossuKannaSip

#

السلام عليكم

#

I raised a bot and it has been two weeks and it has not yet been accepted

zinc ore
#

It took me a month and a half, so have patience.

sturdy swan
#

My friend raised it and kissed in 5 minutes 😂

zinc ore
sturdy swan
#

How do I know that the bot accepted?

zealous orbit
#

@sturdy swan luca will send message

still cedar
#

luca will dm you and mention you in #logs

sturdy swan
#

ok

#

Thanks for help

brave pulsar
still cedar
#

no and keep the channel on topic

sturdy swan
#

How long can you wait?

still cedar
#

check pins

prisma kelp
#

ohk

zinc ore
#

Remember this is a free service run by volunteers thumbs

sturdy swan
#

This is a dumb question, but if I edit the application of the bot, does it affect the delay of being approve ?

#

Can any official contact me?

zinc ore
#

It does not, no, @sturdy swan . You're fine!

sturdy swan
#

oh okay, thanks

zinc ore
#

@sturdy swan can any official what contact you

sturdy swan
#

yes

zinc ore
#

oh god this is gonna be a long day isn't it

sturdy swan
#

no 😄

zinc ore
#

what's your question

sturdy swan
#

can i be the translator of the site

brave spindle
#

Hi

sturdy swan
#

hey

brave spindle
#

Osman?

#

Türkmüsün kanka

sturdy swan
#

Evet 😄

brave spindle
#

Tmm

#

Ben botumu salcam yargıağars8n

#

Yazımı sikeyim

sturdy swan
#

hi i wanna ask how do i add my bot here?

lone anvil
#

-faq 1 -c

wild stoneBOT
sturdy swan
#

In the webhook stuff on DSL, how exactly is the info about who voted sent? HTTP POST request? Queries in the URL?

#

is ther a way to tell who voted for my server or bot?

#

i wanna be able to reward them somehow

#

you can also reward roles to users who vote your server without having a webhook

#

tyty

#

Could you please let me know when my bot will be checked

keen vessel
sturdy swan
#

@sturdy swan for some reason when i test the webhook i put nothing happens?

#

@sturdy swan can you send a screenshot of what you put as the webhook URL?

#

In the webhook stuff on DSL, how exactly is the info about who voted sent? HTTP POST request? Queries in the URL?
@tranquil yacht

tranquil yacht
#

Read the docs, the responses are the same as webhooks sent with bot votes

sturdy swan
#

Are you serious? I've been waiting for 41 days. Tail confused?

tranquil yacht
#

@sturdy swan read pins

zinc ore
#

It took me a month and a half, so I guess you're close, @sturdy swan

tranquil yacht
#

You can't setup a server webhook for that...

sturdy swan
#

@sturdy swan gosh you revealed half of the token

#

Even your Discord doesn't take that long for bot approval

#

whats wrong with revealing the token?

#

I think there are too many applications.

#

whats wrong with revealing the token?
@sturdy swan thats like saying revealing your password ain't a big deal because a token is LITERALLY THE PASSWORD OF THE WEBHOOK

#

uh i cant delete the webhook?

#

thats scary

#

oh i deleted my webhook ;/

#

so how exactly do i put my webhook thing to get people who vote?

#

upvote the server

#

isn’t that for bot not server?

timid ferry
#

a bot with nsfw emojis is okay?

#

if its work within a nsfw channel

minor crow
#

That's fine

sturdy swan
#

hi..

#

am new on this server, can i ask about smth?

minor crow
#

-ask2ask @sturdy swan

wild stoneBOT
#

@sturdy swan

Don't ask to ask.
Just ask your question, it wastes time if you say "i need help" or "can someone help me?" instead of just saying what the problem is. Save your time and other people's time and just ask the question.

Please read https://dontasktoask.com/ for an explanation on why this is an issue.

sturdy swan
#

ohh ok ok

tacit fiber
#

how to verify bot?

sturdy swan
#

So i just hired "Zero Two" bot to my server and it says that it's command prefix is "zt! " but everytime i type 'zt!'.. nothing happens

minor crow
#

@tacit fiber your question is very vague, do you mean checkmark verification or bot approval on website

tacit fiber
#

@tacit fiber your question is very vague, do you mean checkmark verification or bot approval on website
@minor crow the bot approval so my bot can be in more than 100 servers

minor crow
#

-wrongserver @sturdy swan

wild stoneBOT
#

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Join Support Server, then we can't help you. Sorry :(

brave pulsar
#

@tacit fiber Thats with discord

#

Not here

minor crow
#

-verifybot @tacit fiber

wild stoneBOT
#

@tacit fiber

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

sturdy swan
#

-wrongserver @sturdy swan
@minor crow face palm

#

That was 'barassin 😅

#

Anyways, i guess i could stay here to gain knowledge on how to use the discord :3

#

@minor crow sankyu~

timid ferry
#

i m sorry pls directly delete it after seeing

zinc ore
#

why would you post this

timid ferry
#

becuase thats a nsfw bot

zinc ore
#

bots don't provide emojis?

#

or you mean it uses them

timid ferry
#

it will use this

zinc ore
#

welp. thumbs

quaint jay
#

if i change the name and profile picture of my bot do i have to resubmit it?

lone anvil
#

nope

#

try editing your bot's page and then clicking "submit" without changing anything

#

not sure if that works while your bot is in the queue though

quaint jay
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👌

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thanks

hybrid plover
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hey marco i have a question

sturdy swan
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staff there sucks
||Im jk||

runic jungle
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my bot has the common prefix tag again. i just rewrote the bot so now the default prefix is "doob/" and is in a db instead of a json file so there wont be any resets. sorry for the inconvenience (id: 680606346952966177 | @hollow helm)

jaunty basin
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@minor crow

minor crow
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@runic jungle good to go

runic jungle
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tyty

lucid briar
sturdy swan
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How do I stop my bot getting rate limited?

lucid briar
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you cant

sturdy swan
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It says too many HTTP requests

lucid briar
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ratelimits are in place for a reason and apply to everyone

sturdy swan
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How can I stop this in the future

lucid briar
zinc ore
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handle ratelimits Correctly is the answer thumbs

sturdy swan
#

how long does it take for the bot to be "

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verified here?

gloomy shell
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Read the pinned messages in this channel

broken tusk
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5 weeks or more

sturdy swan
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@tranquil yacht etiket cevap yasak mı ?

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mesala botu etiketlediler cevap verdi yasak mı?

tranquil yacht
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niye yasak olsun

sturdy swan
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arkadaşlımla tartışıyordumda o yüzden sorudm 😄

forest zodiac
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I've been waiting for like a month and my bot still offline...

slender falcon
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top.gg is not a hosting service

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if you mean its not listed, the current wait time is up to 5 weeks and more please read the pins

steel lava
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Also they will decline the bot if its offline

slender falcon
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yes

half imp
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So I moved my bots code on another bot and I added the old bot already to top.gg... I want to change the ID

sturdy swan
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You get anything for boosting?, Like shorter waiting time to get declined or accepeted?

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bruh dont spam at least @sturdy swan

rapid notch
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how to get my bot notified

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when somone votes for my server

gloomy shell
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@half imp you have to delete the old bot and resubmit the new one, you cant change the I'd of the bot already on top.gg

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@sturdy swan no

rapid notch
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like is there an API guide on the internet

gloomy shell
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@rapid notch you can use webhook, ask in #topgg-api

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Theres a link in the pins in there I believe

half imp
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@half imp you have to delete the old bot and resubmit the new one, you cant change the I'd of the bot already on top.gg
@gloomy shell I‘m waiting for 4 Months now. I don‘t want to do that again...

gloomy shell
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Then stop moving the code to new bots

half imp
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But the bot I moved the code to is in 102 servers. The old one not

gloomy shell
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That isnt our fault.

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You cant change the I'd of a bot already submitted, you have to delete it and submit the new one.

half imp
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Can‘t I just change the invite link?

gloomy shell
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No, that will get you banned.

half imp
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Okay, thanks.

gloomy shell
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Invite links cant point to different bots