#support
1 messages · Page 133 of 1
Hello how can I proxy for target ? Can someone help me and. What is a good company
Bots are not alowd to have the administration promision are they also not alowd to have the highest role position?
they can have a higher role thats fine
No I mean while adding a bot to top.gg
Like.. when you guys test a bot and if that bot requires admin on promision you guys decline it if it requires the highest role is it also gona get declined?
no
Alr thx
When my bot will verify
Day 15 of asking 
Wasn't your bot declined 9 days ago?
?
Can I transfer my team's ownership to someone else?
The current wait time is roughly a week, your bot was declined 9 days ago
I'm still waiting new application
You deleted it and added it back 2 days ago, so it’s normal to still be waiting
Yeah becoz my bot logo avatar is changed now but it was not showing the new there so I deleted that added new can u tell my Queue no
I can’t disclose your queue position, the minimum wait time is currently around a week. If you’re updating your bots profile picture you can update it on your bots by hitting refresh data on topgg without complete removal for future reference 🙂
Oki thanks 
can you send the id here?
1494775587053637652
it is currently in draft mode belonging to kh_wassim
yea thats me
ah now it displays in my profile
ah did you change your username?
nope
i done allat, but I can't submit for review for some reason?
Have you created a invite url for your server?
Did U add Ur bot invite link?
nop
yeh now i can too
see the 2nd image
whats the issue ?
in this
Can you try that again also
I’m getting some errors now let me report to the devs
Is the topgg website down?
When someone tries to vote for my bot, the page returns error 500
yeh
now it worked but it spammed and made more than 1
new issue
T_T
Ya it’s the backend I alerted the devs 🙏
Not at this time no
Voting seems to work for me seem to be occasional issues
I would attempt to keep trying to vote for now until it works
It’s being worked on right now 🙏
The devs got back to me and said they are looking into it rn
this should be fixed, can you try again?
yeh it did
Tysm For the Support
https://top.gg/bot/684773505157431347
How do we set the theme?
hey my bot is already at 100 servers and I forgot that it will get capped until its approved. I got 2 campains running on topgg but its pointless can I get support or pause it till next week
i dont think so
You can open a #auctions-tickets
Could you please provide information about this?
Looks like custom css
Hello, I need some help regarding my bot’s listing on Top.gg.
I recently changed my bot’s name, but this field cannot be edited on the website.
I have already updated the description and other information, but I want to make sure the name change won’t cause any issues during the next review.
Could a staff member please tell me the correct procedure or update the name on their side?
Thank you.
Click "refresh data" button
I don’t really see where we’re supposed to find that exactly.
- Go to your bot's main page (https://top.gg/bot/YOURBOTID).
- Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
- Refresh the page.
💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.
Please make sure everything in the project's edit page is up to date including all required fields and links.
It should be on the main page of the bot (where description and reviews are)
@white heron https://img.pyrocdn.com/cpUuxT6S.png
how do we do it
Using the <style> html tag in the long description
I don't use it anyway
Applications are currently closed afaik, you'd have to wait for an announcement
ohkey
Who do I tell if I found a bug on the website?
@gentle sky
You can report bugs in #support or #1314012335320596520 if you're a <@&265125253443878912>. For security vulnerabilities, please DM a <@&695153281105920070>/<@&742408262648987748> or email support@top.gg.
whys it just saying application did not respond
What exactly?
I noticed that the Markdown code to share the Bot/Server widget is missing a closing ]. Pretty small issue, but worth noting!
Thanks for reporting I’ve flagged internally
alr
think its fixed works now
still appears to be intermediate could be a Discord issue
The server was already submitted by another user. If you own this server, please contact support to claim it.
I want to claim
Can somone approve my bot.
I felt the applicatication 24 hours ago
Hi there,
Reviews take anyehere from 1-2 weeks
hello there my bot is still not approved yet
bot id : 1468344209051357187
Hi please open a ticket 🙏
okey bro
Ok
I want know my bot Queue number my bot is under verification
Unfortunately we can not disclose that information. You can always leave a note for the reviewer that your bot is ongoing the verification process 
cry
mine too
but im gonna wait
Wait Top.gg Reviewer Are Best Reviewer Ever They Will Take Some Time Please Be Patient 
yes i said im waiting


pls bring back banner to user profile, me want it, me love it
If my bot gets approved can i still add new features to it
Okay thanks
My bot 
how can i delete a server entry on the site
It’s under the edit page
Go to the server and click edit then delete
actually, no it isnt
my main server it is
but the one i wanna delete the delete button is missing
Are you the server owner for that server?
it shouldnt matter cause im not the owner of my other one and it has a delete option
the same alt owns them both
and im a co owner role in both
Send me the Discord ID of the server you want to delete
Can some reviewer review this bot so it become public?
https://top.gg/bot/1409108089705332836
the dev ID or the invite url ID
Dev ID
You’ll have to wait your turn I’m afraid, the current wait is about a week maybe longer
Alr thanks
What about me
1-2 weeks. We can not disclose position in queue 
This time it is taking more time
you submitted it on the 10th, it has only been 6 days
we appreciate your patience.
what does it mean
how u see that
Growth likely
Engagements are people clicking any invite button on your bot
I added nsfw feature in my bot, is top.gg support it?
what are the rules about it
oh that's good i am lazy i don't have to put it
other rules? i already made them only work in the nsfw channel
As far as I know, as long as your bot isnt mainly nsfw and it only works in nsfw channels
https://support.top.gg/hc/en-us/articles/23146912808988-Discord-Bot-Guidelines
And its not allowed to be on the bot page
I hope it grows, I really want it to.
Hi, how do I not show somebody in the 'creator' section of a discord server in topgg? Or like disable creators visibility totally
You could use teams to not show names, but if they click on the team they can see who's in it
Hi, I have recently been given a false review (completely out of the blue, no proof, just an accusation) and I’m wondering how I can get rid of it.
You can make a #staff-tickets to contact a moderator
@steady finch nsfw ?
Please open a ticket, and we can discuss it there 😄
@finite yacht
Hey 👋 can you please make a #staff-tickets so we can talk about your bot decision please. I am currently getting ready for irl work so please be patient.
-# I do not accept DM’s
is the vote broke?
cause last time i voted it was on 250
and now i noice that the vote is 234
-# idk if my grammar is correct
-# and im just asking
@fossil crypt
Vote counts for projects reset every 28 days. This is to allign with newly created votes so they remain for the entire 28 day cycle. You can read more [here](#announcements message)
the vote count now reflects the monthly average instead of resetting each month 
ohhh
wdym?
votes used to reset to 0 on the first of each month - this is no longer the case since late january, you can read the full announcement here: #announcements message
i have an question
Then ask it
Features
Has Paid Features
Free
Leaderboards
Supported
Web Interface
Supported
you can edit this on the site
but when you go to the overview you also should be enable allot more then just that
but on the feature page when you edit your project its currently limited to this
like this >>
i have 4 5 star reviews but the rating only says i have 3?
probably cache issue
yea it shows 3 but if you scroll i have more 🙁
yea its probably back end being slow cals
or the front end
ik it does take a while to fully load everything from the backend to front end
did you read the 1 star review 🙁 they didnt give the correct perms and blamed the bot sadge
i found your issue with that
cropped th guild to comply with privacy but yea
im dead serious
screenshot the invite screen
imma dm you real quick
mods just heads up issue been resolved with no perms on invite
ngl not sure why it defaulted to auth 0
you could also just make commands not usable with a response telling the user its missing one of the permissions if its missing any of them
so they know which it needs (for those its already in ofc, including new if they decide to remove perms)
I've already sent my bot for review 3 times. The first time, the bot was unstable because I was updating the dashboard and it gave an error in the /play music command. The other two times, the reviewers didn't understand the bot's message saying that the command needed to be configured on the dashboard, and this time they warned that if there were any problems with that command again, the bot would be banned from top.gg. What can I do to try and solve this?
feel free to open a ticket, specifically here: #staff-tickets message for the reviewers to talk about your decline with the applicable reviewer 
The first time, I even spoke with the reviewer, and he was super polite and apologized because the moment he did the review coincided with the bot update. But in the following times, they just asked me to send it for review again, and since I now have a message that I could get banned, I wanted to avoid problems
yep, you'll still want to open a ticket for that ^^; it was not the same reviewer for subsequent reviews, so i highly recommend opening one again and speaking to the reviewer to resolve this
i want to hide it
i have already voted for a server, but it didn't give me rewards for it, pls help
top.gg bot doesnt give out rewards anymore and server owner needs to add their own webhook to do that or 3rd party webhook
in that server on top.gg platform u can vote every 12 hours, when i vote the bot give u reward after do that but it didn't happen
thats bot dev issue not us
and the messege clearly says that happened
^
I'm not sure if hiding it using custom CSS would be allowed, you would have to ask staff
💀
Hi
@wraith rose
Sir
Whenever my bot will be reviewed then please dm me or tag me
@normal narwhal
@coral siren
the estimated wait time is 1-2 weeks, please don't ping people at random
Hi Cryptic. Got an email about my bot submission saying it was not approved due to unclear permission requirement. I've since fixed the code and redeployed the bot with clear messages. Please take a look at let me know. The email asked me to reach out to you directly, so reaching out here. Bot details:
Name: Ticketwise
Top.gg bot URL: https://top.gg/bot/1500149649309307073
Bot Website: https://ticketwise.dev/
Thanks,
Vinod
Hey 👋
The email is a bit outdated. Can you please dispute a bot decision in #staff-tickets please 
ok, will do, thanks
⚠️ Top.gg: Bot 806941670205292565 not found (404). Vote API disabled. Check .env configuration.
I'm getting this error on my bot.
your hogwarts bot looks really dope, love it 
thank you
Hi, in comparisons, how to add these for my bot
some features are grayed out yet i do have them for my bot
oh nevermind, its in features
hello, i'm planning to add my server to the top.gg server indexing
just one question when I'm trying to create an invite through this form
is there a way to specify which channel the bot will create an invite or it automatically create to the specified channel where the system messages would be sent to in my server setting?
It will pick random channel so if you want a specific channel you going have make it yourself and put the code there
i see, thanks
Hello guys. Can I please ask if it is possible to upload somewhere my discord server for the community and if its possible where can i do that?
hey, where to find auth and token at?
discord dev portal?
You can upload your server to Top.gg here -> https://top.gg/discord/servers/new
Perfect, thank you!
no the top gg auth and token?
const webhook = new Topgg.Webhook(process.env.topAuth) // add your Top.gg webhook authorization (not bot token)
app.post('/dblwebhook', webhook.listener(vote => {
console.log(vote);
for this, im back at building bots after years
please dont get ragebaited
im using const Topgg = require("@top-gg/sdk");
Can we receive a webhook once a review has been left on our bot? I want to have a channel that will automatically post the reviews from top.gg into a discord channel.
its in your edit page on your project, underneath "integrations and api"
this is not currently a feature
Are their any rules against automatically scraping my bot listing page once every 24 hours in order to get this information in that case?
thanks
Let me get back to you on that 
Hey guys, the votes on my bot are stuck at 36. Doesn't move. In fact it has rolled down from 41. Is it a bug?
Why isnt my bot showing on search pages anymore from tags that it uses ? But if I tyoe in my bot name itll show up
Hey!
How can you create a vote logger like that?
i am still waiting on any kind of news from top.gg for my discord server...
it's been on step 4 - verification for like months now
Use the webhooks
How do I use this?
whats your discord server ID?
1246899230493249616
Maybe try reading our guidelines again and you'll figure out why it hasn't been approved
Go into your listing "edit" page and goto the integrations section
Thank you
would've been nice if i was ever told or reminded of that throughout all the time i've waited...
but i've fixed it now
I don't can Review my server😭
Our staff team consists of dedicated volunteers who generously contribute their time to assist you. Please bear with us if there's a delay in our response - we're juggling other commitments too! Thank you for your patience. 🙏
for future reference, you do receive an email ( email linked to your discord account ) in regards to its status when it’s approved/declined with the reason and reviewer attached
i never saw an email though...
oh ffs nvm, they all went to spam for some reason-
ugh that's my bad, i'm so sorry
no worries! glad we could clear this up for you
does your announcmenet have a title?
And your still getting it?
How do you add an article to new news page? I'm not sure if I get it lol, apologies for being slow today
yep
Send me your bot ID please
And can articles be about anything really? Simply stuff related to server content?
Ya should be related to the project but can be anything
Related to project but like hmm, my server is anime themed as example, can I post articles about lets say new anime being released or something?
Ya
Thanks!
1374851817967718562
also, it turns out it's from the cover picture. I posted the default picture at the moment but would appreciate if i can upload my own
pic is PNG and 3mb
when uploading no, when trying to publish/edit yes
Thanks I’ll try to replicate and let the devs know
thank you !
Could you show me the rest of your content please?
this is all my content
it fails when i use that picture
Hello, my bot has been waiting for approval for 3 weeks. Can you help me?
update: i think the website is not accepting large images, i compressed it to 900kb and it worked
it was 3mb before
Ah perfect, let me add that to my list of things to do, so that we atleast let the user know if their image is too big.
Thanks
The servercount it's not accurate, I keep pressing on the refresh page it's still not working, it's there an integration I have to use?
Yeah you have to implement our API for submitting features. 🙏 see https://docs.top.gg/
Everything you need to integrate with Top.gg: REST API reference, webhooks, vote tracking, and community SDKs for Discord bots and servers.
heya, I noticed that servers have a compare feature now, can someone please tell me how to edit the compare server features? thanks
Anyone ?!
Everything you need to integrate with Top.gg: REST API reference, webhooks, vote tracking, and community SDKs for Discord bots and servers.
Hello, what is the recommended image size for announcements?
its probs my internet or smth but i KEEP failing the captchas
i have to reload the page again after that to vote
im thinking 1600400/1920480
i'll confirm and get back to you
hey are u not able to vote at all?
Thanks!
This happened on a couple of bots but I can vote after reloading
help, how to insert images in long description
Use <img> html tag
thanks ! so i assume i can fully customize my description (bold etc) with html?
thank youu
Hi, someone know how to check for how much impressions I already pay ?
A history of my bids
you should b able to see your history on your pay page, theres a little time/clock icon
Omg thnks HAHAHAH I didn't see it tnks
youre welcome
you can see more about your past stats like impresions, clicks, and ctr on the analytics page
Yeah a more visible place and stylized history could be an improvement
Sure thnks
when adsv2 comes out itll be much cleaner. we're working on a complete overhaul
Yeah Cool
And I see some impressions didn't sell from that category can I buy it, or what happen with them ?
you can bid for next weeks auctions but you can't buy ones that were unsold from previous weeks
Oke and what happen with them ?
theyre just unsold. no ad will show
Okay
And the add showing is the one that I update right?
Im not sure what you mean by that
The bot page and header showing in ads is update every time I make a change ?
yes if you bid with your bot page 
Yes I do hAHA is only that that part is a little bit bug and tricky to fully understand in your first time, so I wanted to be sure thnks
anyone?
#announcements message is this still a thing?
I think so
Hi
Hello
Can someone help me?
I have a bot I sent to be verified
But it's under maintenance.
How can I pause my application?
You can’t but you can always leave a note for the reviewers 
This is my third time asking for clarification. What a terrible support team. Someone needs to create another platform with better support
@royal grotto
Vote counts for projects reset every 28 days. This is to allign with newly created votes so they remain for the entire 28 day cycle. You can read more [here](#announcements message)
each individual vote has a lifetime of 28 days, so the vote count on your page shows the monthly average
image not showing in news
Hey, did you upload one in this slot? It should prompt you to upload one when you insert it.
yup, i tried re-uploading too still doesn't work
Can you show me what happens when you upload the image? Does it not fill the square there?
When you select to upload it the field just remains empty?
image not showing
Hmm, it may be because the image size is too big, can you try a smaller image size or compressing the image to see if that works?
still same, i tried to use 500kb file
Did you select an image and click the open button or double click it?
i use /image then press the image in menu
Did you double click the image in the menu or click open after?
click open after
Can you show me your network tab when you click, as I don't see your image uploaded to our bucket.
tried to pressing the replace image too, but the menu keep beeping like ram error in pc lol
it can be restriction from my network too i think, im using public area internet rn
Could you show me the network calls that happen when you upload an image? Should see smth like this
nothing, getting blocked from the start
Okay, so it seems that it isnt uploading anything, are you sure you're double clicking on the file? Perhaps there is something in the console when you do that?
i tried both, still thesame
ill try to upload again when im not using public net
Okay, please let me know if that works!
heya, I noticed that servers have a compare feature now, can someone please tell me how to edit the compare server features? thanks
Hey, I'll take a look for you
Yeah seems like the page isn't visible on the dashboard for servers yet. I'll add it in the next site deploy 👍
ohh thank you 
hey i imported some commands in my bot profile how can i remove it
submit an empty commands list
the refresh btn is gone for some reason...
Yes this was reported, and is being investigated appreciate your patience
alrighty
Hi
where can i enable leaderboard feature cuz it shows up in compare
or can a mod enable it in my bot
Hi how can I find it my Number what is my Discord Server top. Gg giveaway I'd number
It's attached to the "game" tag iirc
should be available for game bots now @cyan raptor
Can you explain more please 
Which I did also had
But thank you works now 🩷
12
i wanna know something if this type of card collection game is ok to add on bot or its against Tos?
could be against tos because its copyrighted
You should just safely assume anything Nintendo is off the table. They'll come after you like flies to poop
lol ig so.. well i was curious cause there is a bot i found randomly and it had that ..
its not against of tos
oh then ig i can bring it back lol.. some ppl were asking me to get a collection game in my bot so they can spend the cash
Recommend putting in your tos though that all rights are reserved to Pokemon Trading Card Game tho
oki noted thanks ..
Is it normal to wait in line for more than 3 days? My last reviews were much faster
yes
it takes 1 or 2 weeks
been like that for years
I would personally check if it wasn't declined
I found it a bit strange because my last reviews took a maximum of 10 hours, but thank you for replying
4 days ago
The website says it's under review, and I haven't received any notification this time
it’s now kinda lot faster but people got lifes so recommend is gonna take 1 or 2 weeks
Yes, I'll wait. I just wanted to know if it was normal or if something had happened. Thank you
Hello! 👋
There's a bug that need to be fixed.
This happens when you use a Top.gg URL that sends you directly to the vote page. If you aren't logged is, you do the normal process: you click on the vote button and do the login process. But since now the login page changed, it asks you to select between Roblox or Discord. I always select Discord. But then, when you finish the login process, it sends you to a random or general page, it doens't send you to what you were doing (vote).
So this is an issue because not everyone will go back and search for the original link to vote, because since it sent you to a general page, you have to go back and look for the vote page again.
Thanks for reporting - will fix!
Hello guys, does someone know when its possible to refresh the server stats again? 🙂
The devs are looking into it
No ETA as of now
Perfect thx for the fast anwser
Send me your server ID I can refresh it on my end
send you a dm, thysm 🙂
Refreshed
Thx 🙂
dark theme isn't working
i clicked on dark theme and when I reloaded the page, its white again
Fixed!
Interesting - do you want to try going to edit and forward again?
no more refresh data button in server page?
Ya it’s a known issue
ohh okay i was bit confused
Thank you! 🫡
How to unselect this option?
Hello?
Help me
I don't want this
How to remove
It's a server not a bot
you can't unselect it, you showcase which one is correct about your bot
....
"Free" means the core functionality is free. you can have some paid features while stlil being listed as free
It's a server not a bot
it says project, not bot for has paid features
the next option does say bot though but its likely a copy error
Don't have any features
I want to remove
@twin summit You reviewed my Bot "Omniscient" but it was offline but that problem is solved now.
This is a server, not a project.
I understand that. i'll escalate it to our developers and find out what is intended
If it was declined for being offline, you can resubmit when it’s back online
Yeh I did. And bot is online now
Hey, if I remove the server from top.gg and then add it again later, will the voting count reset?
yes
How can I remove them? Because there isn’t any option to remove the paid/free features
i told you id escalate it to our team internally
itll take time for someone to respond
Ok
Hello, I submitted my Discord bot and it needs to be configured from a web panel. For the web panel to display the server as configurable, you must at least have the MANAGE_GUILD permission to be able to configure the server where the bot is added. Should I notify the reviewer? Thank you
@slender falcon this guy is scaming
ty !
He’s gone
No you don’t have to as long as it’s somewhere listed in your bot example: /setup > “you must have MANAGE_GUILD perms to do this”.
Just remember, though, that your bot only needs necessary perms to function as well 
Obvisouly yea ! There a lot of feature on the dashboard I'm only asking for permission for these features nothing is mandatory :p
Understood! Wishing you the best 
how to list
@digital wave
Click Refresh Data on your server's main page (https://top.gg/servers/YOURSERVERID. Our Top.gg bot should pull the member count instantly! If it doesn't work, please make sure your server invite is valid in your Edit page.)
I think there’s currently a known issue with this though. Currently awaiting a fix 
@plush stump
Head over to https://top.gg/bot/new and follow the steps!
Please fill out these required fields:
- Headline (short, catchy phrase about your project)
- Long description (what your project is about, commands, etc)
- Prefix (
.,/,t!,owo, etc.) - Categories/Tags (Maximum 12)
- Atleast 1 language (
EN - English)
If you still can't submit your project, make sure your ad blockers/VPNs are off. If you need more help, please ask in #support!
This is for bots if you wanna enlist one 
Ohh lol i put it paid even tho 90% are free/vote guess i need to change
THANKSS
@flat quiver just to let you know, this bug you reported a few days ago has been fixed!
Awesome, thanks luke
Any update? How to remove?
@limpid shadow My server's member count has been showing incorrectly for the last 3 days
uhh how did they set webpage like interfeace in that area..
i thought top.gg bot interface only had text format
its the weekend so i haven't received a reply yet. please be patient.
you can use html and css to use an iframe
thats what they did in this instance i would assume
ok
@balmy dawn
To update your bot's server count, use the server_count parameter as documented in the Top.gg API.
If you want the server count to update automatically whenever your bot joins or leaves a server, you will need to implement this logic in your guild join and guild leave event handlers.
Server count updates should be sent using the following endpoint: POST: https://top.gg/api/bots/{your_bot_id}/stats.
Hi, I was wondering how some bots have images in their overview bot page, is that a paid feature, how can I do the same? Thank you!
it allows HMTL so you can post html code there
oh wow thanks!
Ok thank you
You can use Markdown or HTML in your bot's description. You can ask in #development for help or use this cheatsheet for more resources.
@sweet grove 
Whenever I try to rate an app, I get an error message on the page. Is there a specific browser I can use to do this?
How long does bot reviewing take after they added the bot? I got logs showing when they added it, just wondering
Is your situation like this one? #support message
if so then veld is working on a fix 
Currently 1-2 weeks 
Ok thank you, will I get denied if I’m adding new things and the bot goes down?
You can leave a note for the reviewing team that your bot will go down for maintenance at a specific time. Please be detailed but yes this is a reason for decline as the bot needs to be online to test 
Is that just in bot page? First time doing this lol
I'm from Brazil, I don't know if that interferes with usage.
When you submit your bot it will ask if you would like to leave a note for the reviewing team. I believe also if your bot is already in queue that you can edit it to include a note.
Don’t worry though, if you do get declined though we will get to it as soon as we can 
Ok thank you for the help
Try these simple troubleshooting steps and see if any results occur. If not then please let me know and I’ll try to escalate further.
@dawn plover
Make sure you're logged in the correct Discord account on Discord web:
https://discord.com/login. Then log in again at Top.gg.
Try these steps in order:
- Turn off ad blockers/VPNs and try again.
- Log out and log back in.
- Use a different browser (not Opera/Brave, they cause issues sometimes).
- Use incognito mode on any browser.
- Use a different device.
- Wait a few hours. If the issue persists, come back for more help!
I've tried several methods but haven't gotten any results; the problem persists.
I've already followed these steps, but the error persists.
Understood. Please be patient and i will try to escalate. Thank you 
i need help idk how to refresh the data on my server top.gg does anyone know how to?
if you click the 'info' tab next to 'compare' you should see the creator controls section which contains the refresh data button 🙂
Ok
but where i checked all the tabs and i cant seem to find that anywhere
creator controls for servers are currently missing/broken 
ahh, i apologise then, i wasn't aware it was broken! 😭
would a command that can only be used by admins of the bot count to the 5 valuable commands
This should be fixed
What do you mean?
Let me help you out in #topgg-api
Depends on functions. If it’s like a /help command then no. 
What's This Issue?
Weird issue - whats the Bot / Server ID?
1486614917640359946 Here’s The Bot Application Id
The bot is pending review your all set, 1-2 weeks
You mean gonna take 1 - 2 weeks for review and except that everything all set , right?Thnx For The Help❤️
Hey guys, little weird question, i published my bot for verification, i wanted to know, can i pay a reviewer to review my bot faster? I'd happy to
No
I'll wait for a team member to reply but thanks ^^'
No
Okey... 
love the crew
it would be cool to have a priority verification
I'd pay like 10$ to not wait 2 weeks 😂
Yeah it's something we've considered in the past as a premium feature, but right now the incentive would lie in a too niche of an angle for it hahah
Yeah make sense..
Hi, I was wondering what 'Fields in your request body were invalid' meant? Everything is crossed off and checkmarked so i'm wondering if it's a bug?
No its a ban and unban (from the bot)
That’s fine then
Aight thanks
if my bot has bugs will it be rejected, i found some, nothing crazy just simple bugs nothing that will effect the bots function, but im trying to find all before i take it offline for a downtime, and hoping to send out a new feature drop
This means someone else already submitted the bot, and you need to reach out to support
No i think no one knows the id
It's fully new bot
Does anyone know why the battle isn't working for pokemonadventures2.0
I would ask on their support server if they have any
Ok
@rigid yew
@tepid jasper
Click Refresh Data on your server's main page (https://top.gg/servers/YOURSERVERID. Our Top.gg bot should pull the member count instantly! If it doesn't work, please make sure your server invite is valid in your Edit page.)
May be alittle messed up right now but they are fixing 
I keep forgetting. I apologize.
?
The refresh button isn't there anymore for server listing... I can't refresh member count anymore
I can't find iiiit
Yeaaaaah
Thank you for all the support you have provided us grok 🙏
I added a background image and want to remove it. How to? I don't see any option to remove...
i can help you with that
when you right click you we select delect the background or remove colour
done
I think you can only change it
I am afraid that this isn't currently possible, but we plan to add the ability to remove them.
oh no... 😢
IT doesn't work like that...
Yeah, you're right
How can I change the profile picture on my bot’s page?
Click refresh data button
Thank you it just wasn’t easy to see on mobile
hi ! can a staff kindly look at my ticket? it is about transfering funds ^^
erm be patient
I got a reply 🙂 but thanks for the advice
guys
where's the docs to learn how to customize my bot tab Ui looking on the top.gg
You can change colours, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.
Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot information, ads etc. You may change colours and border colours of site elements, but you may not modify the text content within.
Failure to follow these guidelines will result in your page being unlisted from our site.
there isn't specific documentation for that, but u may find the resources above helpful ^^
inspect element can also be helpful for the class/id names used on various elements of the page, using the preview feature to see how things appear with html/css you add to your bots long description before saving the changes ^
why does the support server i uploaded for my bot image is blinking and showing vs
my bot's servers arent increasing on top.gg web
what should i do? its been 3-4 days i guess but its not updating there
@shadow quest
To update your bot's server count, use the server_count parameter as documented in the Top.gg API.
If you want the server count to update automatically whenever your bot joins or leaves a server, you will need to implement this logic in your guild join and guild leave event handlers.
Server count updates should be sent using the following endpoint: POST: https://top.gg/api/bots/{your_bot_id}/stats.
Where should I do this?
why is the ctr is so low
i would keep all questions in the labs server, nobody here will be able to help you
(that isn't also there)
☝️ this
Again today I went to vote page, then logged in and once I finished accepting and all that, it redirect me to the home page.
sorry i was fucking with main files i got lost 
Mods!!!
fixed again
im gonna guard this codepath with my life now man ong
HI FIELD

hahaha, it's working. Thanks again! 😄
Thanks for reporting it
@limpid shadow I need an administrator who can answer the ticket for me.
be patient
thank :v
Hii, my bot was not accepted and the reason he said was that a function was not working, what I dont know why not worked with him because its literally one of the ones i use use more. I would like to chat with. The reviewer was null8682
select reviewers -> dispute in #staff-tickets 🙂
thanks
first question is your bot been approved?
Wdym
your bot has been approved by the reviewers to get the api and it will show up on your edit bot page
Oh
I don't know that
that means your bot hasn’t been approved yet
late reply since im currently at work
Np take your time
How can I approved it
you have to be patient
I takes 1 weak right?
1 or 2 weeks
Oh ok thats enough for me to upgrade my bot
Hi <@&817055174613794826> , my bot "Azelia" (ID: 1498727162147242035) was approved on Top.gg about 5 days ago and is visible at top.gg/bot/1498727162147242035. However, the API endpoint https://top.gg/api/bots/1498727162147242035 returns 404 Not Found.
Because of this, vote checking is not working in my bot. The token is configured correctly but the API cannot find the bot.
Please fix the API indexing for my bot.
Thank you!
this api endpoint no longer exists
or webhooks
Got it
That explains the 404 errors I was seeing My bot is currently using the @top-gg/sdkpackage for vote checking so it may still be relying on older endpoints internally
ahh yeah that explains a lot, try to update to the latest version and use the v1 api
Ahh I see, the new version hasn't been published yet!
🤔
So the 404 error are likely happening becae the currently published sdk is still using older endpoints while the newer API changes havet been released yet...
for this should I continue using the current SDK for now... or would you recommend switching to direct v1 API requestsorwebhooks until the updated version is published?
Let me verify today that we can ship the new sdk version, then I'll ping you when you can update
Sounds good
I'll keep my current implementation for now and wait for your update regarding the new SDK release
I appreciate the help!
The v4.0.0 version is published. General reminder, this is a major breaking change, so you may need to make some code changes
Thats great
I'll update to v4.0.0 and review the breaking changes before deploying
There is this bot I added from topgg
And it’s dm advertising me
Is that allowed?
Also if not, where to report em?
Sounds like something that breaks discord tos rather than top.gg's
So probably better to report it to discord instead
where to do that?
the bot id is: 1280470680865079318
Through support portal
pain in ass
It's not, dev support is actually pretty good
Just pick a proper category (developer compliance or something like that)
Hey, I have a question based on Bot Listings.
I have had my bot listed on Top.gg for about a year now and I wanted to attempt to make an embedded images and site long description as seen on more popular apps but can not figure it out which is what brings me here. I have attempted html like things but the only things I can get to work is markdown and it feels a but cluttered or just no the way I was hoping to come out. One other thing I noticed some apps have expanded feature listing but can not find that myself is there a reason for this or am I just looking in the wrong places?
Can I have a public command to see which users used the bot most? Or is it not right because of privacy
@brisk whale you could do a leveling system 🤷♂️ but make them gain xp by using commands and only do 1 xp per command
I mean like a leaderboard
To see which users used the bot most
But would it be privacy breach?
that's what I just told you to try...and why would it be breach of privacy? It's public knowledge
but that's more for #development
.
LmfAo @gloomy shell
can anyone help me?
my bot wont let me change the name
like i change it and then it still joins servers with the old name
-support
This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!
😕
Short question. Can i register a German bot or only english?
Your bot doesn't have to be English
Ok thx
is there restrictions for new bots, like a certain criteria that needs to be met?
@arctic whale other languages are allowed here right?
Channel topic
but there is a -notr command for mods
Can I learn the reason why my bot was kicked from the server?
-kickedbot
Your bot was likely kicked because it broke one of the "bot rules" listed in #rules-and-info.
To find out why your bot was kicked and by who, use the search feature in #mod-logs:
but there is a
-notrcommand for mods
@sturdy swan pointing Turks to here for support and #general for non-English
Okey ty
oh ok
whats the difference bewteen hearbeat, cluster, shard, api and that stuff pings?
-support
This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!
anyways its like asking what's the difference between a car and a house
What's the prefix
for which bot?
Dsl
there's none
Hello
Hi How's The Way To Do bot???
hello?
..
@rapid notch everything has to be done on the server page
@elfin zenith #502193464054644737
How to set up birthday bot plzz tell me
-wrongserver @sturdy swan
@sturdy swan
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Join Support Server, then we can't help you. Sorry :(
Hello Again My bot is approved by discord but I still haven't gotten a reply by top.gg aceba if there is someone to inform when added Thanks
Oh thats nice
it has been two months or more but it has not been added, no one provided information
@prisma geode 
-kicked_bot
I can't seem to remove the border around the transparancy. I've been looking for a while, but "inspecting item" doesn't get me anything.
Move to #development for that please
We don't provide support for editing your page with HTML/CSS
ah, sorry
help me
cant help you if you dont state the problem
Id pass or emai work
i takes already 2 days
pls help
sad
add bots in my server @lone anvil
@tranquil yacht günaydın müsaitmiydiniz?
😩
Sam, read pins.
huh
@tranquil yacht günaydın müsaitmiydiniz?
@sturdy swan etiketleyerek cevap verirseniz bakarım. bot'un ile ilgili birşey sorucam.
@fleet swan replay
I dont know what you meant to say, sorry.
Yes

Look dms.
@old herald Could you stop spamming emojis
@tranquil yacht OK sry
@tranquil yacht benim botumun prefix : ? 'ydi ama değiştirilebililr yaptim b? yapabilirmisiniz?
Kendi veritabanından değiştirip bana bildirebilirsin
tamam

HELLo
Arbic?
so iv been creating a discord bot and recently i created a music code installed ytdl-core and still doesnt work
How did the luge appear
luge?
How to show a Logo chat
I do not speak English
Chat luke appears to me in a second server, but in my server there is no log
*loge
Why is my member.username undefined ? disappointed_relieved. DISCORD. Js v12
So sry
Me nub
Hello I Have Submitted A Bot Application And Rejected The Bot Says Not Invited But Still Stops Top.GG I wonder what is the reason for inviting?
I would be glad if you could write the answer to my problem by labeling me
hmmm
My Bot is Online Right Now So it's not fully accepted so?
@sturdy swan
So all I have to do is wait?
The boat is already visible on my boots
My Application Continues
I got this message, but the bot is still in my application so all I have to do is wait
@sturdy swan ?
If you submit it
im about to spend 79 dollars on mmee6
if anyones know a bot that can whiteleist usrver for invite links. so u can send voice invite links to ur vc in ur own server but it deletes external invite links pls tell.
i would appreciate it a lot
How to set server description like thes ?
ik im asking if somone knows a bot other than mee6 that can do this so i can save some money
-support
This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!
When do you think my bot will be aprooved or declined
@red hedge
+5wks from when you added it

Hello, I'm using a new account and a new application for my bot, could an admin change the ID and the ownership of the bot for me?
Sea
can i add a clickable link in bot's description? (the link is an invite to the support server)
Yes
ight, thanks
Hi
Sea
@fair charm as
still no bot check its going to be 3 weeks 5 days 
السلام عليكم
I raised a bot and it has been two weeks and it has not yet been accepted
It took me a month and a half, so have patience.
My friend raised it and kissed in 5 minutes 😂

How do I know that the bot accepted?
@sturdy swan luca will send message
is https://glitch.com a suitable bot hoster if the bot is always on?
no and keep the channel on topic
How long can you wait?
check pins
ohk
Remember this is a free service run by volunteers 
This is a dumb question, but if I edit the application of the bot, does it affect the delay of being approve ?
Can any official contact me?
It does not, no, @sturdy swan . You're fine!
oh okay, thanks
@sturdy swan can any official what contact you
yes
oh god this is gonna be a long day isn't it
no 😄
what's your question
can i be the translator of the site
Hi
hey
Evet 😄
hi i wanna ask how do i add my bot here?
-faq 1 -c
In the webhook stuff on DSL, how exactly is the info about who voted sent? HTTP POST request? Queries in the URL?
is ther a way to tell who voted for my server or bot?
i wanna be able to reward them somehow
@sturdy swan for bots https://top.gg/api/docs for servers you need to put a webhook URL on the server edit page
you can also reward roles to users who vote your server without having a webhook
tyty
Could you please let me know when my bot will be checked

@sturdy swan for some reason when i test the webhook i put nothing happens?
@sturdy swan can you send a screenshot of what you put as the webhook URL?
In the webhook stuff on DSL, how exactly is the info about who voted sent? HTTP POST request? Queries in the URL?
@tranquil yacht
Read the docs, the responses are the same as webhooks sent with bot votes
Are you serious? I've been waiting for 41 days. Tail confused?
@sturdy swan read pins
It took me a month and a half, so I guess you're close, @sturdy swan
You can't setup a server webhook for that...
@sturdy swan gosh you revealed half of the token
Even your Discord doesn't take that long for bot approval
But top.gg is so busy
whats wrong with revealing the token?
I think there are too many applications.
whats wrong with revealing the token?
@sturdy swan thats like saying revealing your password ain't a big deal because a token is LITERALLY THE PASSWORD OF THE WEBHOOK
uh i cant delete the webhook?
thats scary
oh i deleted my webhook ;/
so how exactly do i put my webhook thing to get people who vote?
upvote the server
isn’t that for bot not server?
That's fine
-ask2ask @sturdy swan
@sturdy swan
Don't ask to ask.
Just ask your question, it wastes time if you say "i need help" or "can someone help me?" instead of just saying what the problem is. Save your time and other people's time and just ask the question.
Please read https://dontasktoask.com/ for an explanation on why this is an issue.
ohh ok ok
how to verify bot?
So i just hired "Zero Two" bot to my server and it says that it's command prefix is "zt! " but everytime i type 'zt!'.. nothing happens
@tacit fiber your question is very vague, do you mean checkmark verification or bot approval on website
@tacit fiber your question is very vague, do you mean checkmark verification or bot approval on website
@minor crow the bot approval so my bot can be in more than 100 servers
-wrongserver @sturdy swan
@sturdy swan
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Join Support Server, then we can't help you. Sorry :(
-verifybot @tacit fiber
@tacit fiber
Hi! It seems like you are looking for information on how to get your bot verified.
Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.
If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.
We cannot provide support on how to get your bot verified.
-wrongserver @sturdy swan
@minor crow face palm
That was 'barassin 😅
Anyways, i guess i could stay here to gain knowledge on how to use the discord :3
@minor crow sankyu~
i m sorry pls directly delete it after seeing
why would you post this
becuase thats a nsfw bot
it will use this
welp. 
if i change the name and profile picture of my bot do i have to resubmit it?
nope
try editing your bot's page and then clicking "submit" without changing anything
not sure if that works while your bot is in the queue though
hey marco i have a question
staff there sucks
||Im jk||
my bot has the common prefix tag again. i just rewrote the bot so now the default prefix is "doob/" and is in a db instead of a json file so there wont be any resets. sorry for the inconvenience (id: 680606346952966177 | @hollow helm)
@minor crow
@runic jungle good to go
tyty
How do I stop my bot getting rate limited?
you cant
It says too many HTTP requests
ratelimits are in place for a reason and apply to everyone
How can I stop this in the future
anyway #development
handle ratelimits Correctly is the answer 
Read the pinned messages in this channel
5 weeks or more
@tranquil yacht etiket cevap yasak mı ?
mesala botu etiketlediler cevap verdi yasak mı?
niye yasak olsun
arkadaşlımla tartışıyordumda o yüzden sorudm 😄
I've been waiting for like a month and my bot still offline...
top.gg is not a hosting service
if you mean its not listed, the current wait time is up to 5 weeks and more please read the pins
Also they will decline the bot if its offline
yes
So I moved my bots code on another bot and I added the old bot already to top.gg... I want to change the ID
You get anything for boosting?, Like shorter waiting time to get declined or accepeted?
bruh dont spam at least @sturdy swan
@half imp you have to delete the old bot and resubmit the new one, you cant change the I'd of the bot already on top.gg
@sturdy swan no
like is there an API guide on the internet
@rapid notch you can use webhook, ask in #topgg-api
Theres a link in the pins in there I believe
@half imp you have to delete the old bot and resubmit the new one, you cant change the I'd of the bot already on top.gg
@gloomy shell I‘m waiting for 4 Months now. I don‘t want to do that again...
Then stop moving the code to new bots
But the bot I moved the code to is in 102 servers. The old one not
That isnt our fault.
You cant change the I'd of a bot already submitted, you have to delete it and submit the new one.
Can‘t I just change the invite link?
No, that will get you banned.
Okay, thanks.
Invite links cant point to different bots


