#support

1 messages · Page 127 of 1

sinful girder
#

can you clarify what is sports data iq? and if you're still having this issue

teal goblet
#

Hi

sinful girder
#

how may we help you?

teal goblet
#

How can i import commands to the bot ?

sinful girder
#

well you can either write them manually in a form of:
js { //command 1 { name: "...", description: "..." }, //command 2 {...}, }⁩ or get the data from the discord api and put it in the module

#

although I think if you don't know how to get them, this question would be a better fit to be asked in #development

teal goblet
#

I tried to import them from the website, but it didn't work.

sinful girder
teal goblet
sinful girder
#

that's not how they are supposed to look like

teal goblet
#

How can I upload them then?

sinful girder
#

it should look something like this:
js [ { "name": "sendmessage", "description": "send a message to a channel good for trolling" }, { "name": "avatar", "description": "Get Avatar!" }, { "name": "help", "description": "Sends a help menu" }, { "name": "ping", "description": "returns websocket ping" }, { "name": "userinfo", "description": "Displays the target's information." }, //rest of your commands ]

teal goblet
#

Just a moment, I'll try

sinful girder
teal goblet
sinful girder
# teal goblet like this ?

looks good, hit import but make sure to copy it before closing incase of an issue so you don't have to re-write it fully

sinful girder
# teal goblet still can't import.

well when you click import there is no notification, so you have to click import and refresh the page and check if they have been submitted or not

teal goblet
sinful girder
#

did you copy the object?

#

before refreshing

teal goblet
#

yes

sinful girder
#

could you past it here pls

teal goblet
coral siren
teal goblet
#

1 sec 995983719628283914

sinful girder
#

good eye cryptic

teal goblet
#

still can't import znu_5555

sinful girder
#

did you import and refresh?

coral siren
teal goblet
#

Oh

#

tysm cryptic

#

and zain

#

tysm

sinful girder
#

happy to help! please if you need anything else feel free to ask here

serene valley
#

im listing my server on the site , im at the server details part when i click next it gives me this error

sweet grove
serene valley
#

1450270659161620584

sweet grove
#

thanks let me see..

sweet grove
serene valley
sweet grove
sweet grove
#

ofc, issue has been informed to dev team they should get that fixed up and then you can add it later

terse zephyr
#

Sportsdataio

#

I went to add this to my server this bit your bit like the one I’m talking in and then something happened and I haven’t been.able to get back to adding this bit to my server so I can add the other one

sinful girder
terse zephyr
#

I’m currently I just invited this bot but it won’t let me add soortdataio

sinful girder
#

as in a bot issue?

terse zephyr
#

It’s not letting add the bot

sinful girder
#

Could you send the bot's page link pls

terse zephyr
#

And the top.gg bot it’s saying my invite code isn’t available I literally copied the code from discord and it’s not working

#

So u know

#

I’m very knew to thi side of technology brother

sinful girder
fierce crowBOT
#
Wrong Server

Hey! This isn't the support server for that bot. Please use the Discord Support Server button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

terse zephyr
#

No I know

#

And I’m having trouble with this bot as well which is what I need to be able to access that other bot

sinful girder
terse zephyr
sinful girder
#

But it isn't the support server for the bot you are having issues with

#

The issue you described is an issue with the bot, not top.gg

terse zephyr
#

For the sportdata.io it’s saying this needs to have access to my server also

sinful girder
sinful girder
terse zephyr
#

No cause your bot isn’t letting me indent my invite code anyway

#

So I need help with that first before I can get help either the other

sinful girder
#

Could you re-describe your issue clearly please?

terse zephyr
sinful girder
terse zephyr
#

Just help me fix that and let me see if I even have an issue after this

sinful girder
#

Did you add the bot?

terse zephyr
#

Csuse to add the other one I have to add this it was saying

#

I’m trying to add the bot

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This was the process

#

No?

sinful girder
#

And what error are you getting?

sinful girder
terse zephyr
#

It saying my invite link isn’t working

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Yeah I did that

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And it said I needed to answer these questions first

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But I’m trying to give it my invite code only the code past and it’s saying not available

sinful girder
#

Let me check something real quick

sinful girder
#

In a form of https://discord.gg/code

#

Instead of "code" put in the invite code

#

So put in the whole link

terse zephyr
#

Okay it worked

#

I think lol

#

Showing my in member

sinful girder
#

Try submitting now

terse zephyr
#

But when I do / I don’t see commands

sinful girder
terse zephyr
#

It’s in my members in my discord

#

Okay

sinful girder
#

It's only in your server to invite the reviewer if needed

terse zephyr
#

So this bot is just so I can add other bots through it

sinful girder
terse zephyr
#

Slll this confused me in so sorry im like new to this and trying to get the best stuff for my members

#

Oh nice

terse zephyr
#

So is it there ? Lol

sinful girder
#

What r u trying to do exactly?

sinful girder
terse zephyr
#

I’m trying. To have sports data information flowing through my discord

#

Injury reports

#

Just basic data csuse I have 67 percent accurate betting model

#

That o give to people for free

sinful girder
#

I'm assuming you are trying to add a bot named sportsdata @terse zephyr ?

#

Is that the case?

terse zephyr
#

Sportsdataio bot

#

It’s in your guys list of bots

sinful girder
#

Are you having issues adding it?

terse zephyr
#

Yeah I am

#

But you helped tremendously

#

So my server is showing on your guys page now ?

#

I just wanna make sure cause is the point of your server promotion ?

sinful girder
terse zephyr
#

Like what the point of to thought I had to download it for me to get access to the bots your market

#

Okay and what rules should my dicclrd follow to be okay for you guys

#

Like we are all inclusive

sinful girder
#

No, if you want to add a bot all you have to do is go to it's top.gg page and click invite

terse zephyr
#

I don’t let people talk smack about anything

sinful girder
terse zephyr
#

Okay there’s just so many sometimes you violate it by accident lmaoo

#

O have no one under age in my server it’s age restricted

sinful girder
sinful girder
terse zephyr
#

Okay cool

#

Thanks for your help my brother

sinful girder
#

Happy to help!

terse zephyr
#

And hey if you guys wanna learn how to slortsbet safely and with profit hmu lol

#

I do it all for free I’m trying to be the good on that cutthroat world

sinful girder
#

Thanks but self promo isn't allowed

#

But good luck!

terse zephyr
#

Oh snap

sinful girder
#

Hahaha nws nws

terse zephyr
#

So wait okay explain

sinful girder
#

Explain what?

terse zephyr
#

What’s the point of your discord what will I get here

sinful girder
#

Help in any issue you come across in top.gg website and it's a open community for everything

terse zephyr
#

And the website is a just a marketing block for bots ?

sinful girder
terse zephyr
#

Okay well there’s a server on there that you need to get rid off immediately lol they violate people with disibiloties

sinful girder
#

Contact a Moderator and choose report

terse zephyr
#

How do I contact that developer to sportsdata.io I click the discord server and it’s taking me to this oks

#

One

sinful girder
unique bone
#

Hi

#

I can't make any new teams in the karuta dojo

#

Can anyone help me

sinful girder
#

is karuta dojo a bot?

unique bone
#

Dojo is part of karuta

sinful girder
unique bone
#

I see. Thank you

sinful girder
#

happy to help!

crude frost
#

when do the votes get reset?

strong wren
#

Sent for someone who can't talk

gloomy shell
#

have them reach out to the support email

pale inlet
#

How to fix that? I tried voting once a day and I get the same error or something.

pale inlet
#

so what should I do to fix it?

opaque fjord
#

The changes are not saved when updating the long description of my bot. Any help?

sinful girder
sinful girder
pale inlet
#

I waited 24 hours and voted again. The same error occurred.

sinful girder
opaque fjord
sinful girder
#

Of an error or if it's successful?

verbal monolith
#

i added bot in my server still server not showing

heavy nacelle
#

Can add my bot here?

verbal monolith
#

website you can

sly sable
#

user id 1464545171201851528

#

@limpid shadow ^

heavy nacelle
#

My bot has top.gg add, I added it a long time ago.

sinful girder
heavy nacelle
#

Ok

sinful girder
edgy jolt
sinful girder
sinful girder
sly sable
sinful girder
deep oasis
#

i cant leave a comment on a bot, what should i do?

sweet grove
sweet grove
#

Reviews seem to work for me

sweet grove
# deep oasis

Can you hit ⁨⁨⁨control + I⁩⁩⁩ then go to network, make the comment post, then at the very bottom of network you should see 2 ⁨⁨⁨graphql⁩⁩⁩ entries, go the one that has the ; symbol in it (picture below), go over to response tab, and drop that down to see what it sends and screenshot it here please

sweet grove
#

can you send me the bot ID please

#

and send me the comment you tried to post in this channel

limpid shadow
#

I'll add a feature request on our todo list

sinful girder
limpid shadow
#

nope i already recorded it

sinful girder
quartz trail
#

Veld = 💯 🐐

random vale
#

I still didn't get my giveaway reward from owo dev, should it be like that?

sinful girder
#

you should ask in the owo support server not here

#

there hasn't been any owo giveaways here from what I saw

fierce crowBOT
#
Wrong Server

Hey! This isn't the support server for that bot. Please use the Discord Support Server button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

sinful girder
#

@random vale THIS

verbal monolith
random vale
#

christmas giveaway

random vale
#

i ain't that dumb

sinful girder
verbal monolith
#

to website

sinful girder
random vale
sinful girder
random vale
#

nope

sinful girder
sinful girder
#

providing proof that you won

sweet grove
#

yes that would of been effected

#

the maintenance should be over try again

sinful girder
#

alright then, @verbal monolith please try again since the maintenance is over now

sinful girder
vagrant hinge
vagrant hinge
#

can you give me a ss

sinful girder
#

the code? in the same style tag of the bot description

#

I just got the class of the button and put the css style of it in the same style tag

regal cradle
#

Is gambling forbidden? to be added to a discord bot and load to top.gg

verbal monolith
sweet grove
#

ya we dont allow gambling servers

#

its against Discord ToS

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actually

regal cradle
sinful girder
regal cradle
#

just asking

sinful girder
#

don't think it would've been approved in the first place anyways

sinful girder
regal cradle
#

i think there should be checking system

sinful girder
#

ah

#

well

#

don't think they are gonna be checking every single bot description after being changed

regal cradle
#

ok thx 👍

verbal monolith
gloomy shell
#

you can report the bot by clicking the three dots on the page

sinful girder
vagrant hinge
grand prism
#

Inspect element?

vagrant hinge
sinful girder
#

#auctions-support

regal coral
#

mb

#

thanks a lots PepoSalute

sinful girder
#

no worries!!

regal coral
#

is there a known date when the vote restart each month ?

sweet grove
opaque fjord
regal coral
#

crazy informations

#

ty

edgy jolt
vagrant hinge
grand prism
sly sable
pine gazelle
#

Come

#

My szerver

grand prism
#

Is that an advertisement? peepoWhat

soft star
gilded glacier
sinful girder
swift fog
#

Hey quick question

#

When does vote reset this month ?

#

it probably got asked a few millions time so i'm sorry..

grand prism
#

It doesn't

swift fog
#

I mean it's quite weird isn't

grand prism
opaque fjord
#

I have a gambling bot and there's no problem, because it's not real money, it's fictitious

round ether
#

@coral siren

#

Wanna clarify regarding decline but your dms are off

hazy loom
#

can any mod check my bot again?
bot id - 1463533899878760498

round ether
halcyon rover
#

Anyone having issues saving changes on the website?

#
    "errors": [
        {
            "message": "Unexpected Execution Error",
            "locations": [
                {
                    "line": 2,
                    "column": 3
                }
            ],
            "path": [
                "updateEntity"
            ],
            "extensions": {
                "code": "INTERNAL_ERROR"
            }
        }
    ],
    "data": null
}```

is the error its returning.
sinful girder
halcyon rover
#

Description

sinful girder
round ether
#

maybe they have some kind of timeout issue

halcyon rover
last aspen
#

weird, but I have noticed my votes on my server have been dropping by 10 votes each day since the 1st of february....

gloomy shell
halcyon rover
sinful girder
#

@halcyon rover this error is happening from top.gg internally. Please be patient while the team looks at it

#

I've report the issue for you

quartz trail
#

hmm just noticed this

#

where is my logo !!?? Kekw

soft star
quartz trail
#

Yep 😛

soft star
#

did it fixed it?

quartz trail
#

Yeah 🙂 did

#

cheers

ebon oriole
#

Greetings! I have a quick question. The Top.gg bot automatically created a permanent invite link on one of my servers.
I’d like it to do that again, but I don’t know how 🤷🏻‍♂️

heavy mulch
sinful girder
sturdy swan
#

i added bot in my server still next option doesnt open to proceed

ebon oriole
sinful girder
#

So maybe try kicking it and adding it again

#

But I think you'd have to re-apply for the server

#

Not so sure

sinful girder
sturdy swan
limpid shadow
sinful girder
sturdy swan
#

ohh okay ty for quick support

sinful girder
limpid shadow
#

Hmm if were missing an error i should write it down

sinful girder
limpid shadow
#

yes but if there's no error message telling you that it wont help

last aspen
#

I so bad want server hooks 🪝

sly sable
#

I wonder why there is not atm

strong notch
#

Discord sever votes didnt got a reset this month?

grand prism
ebon oriole
#

Can't we add a bot command like "/setup" for Top.gg bot to create an invitation ? 🤔

#

Or an option on the website

jade blaze
#

Hi, I’m trying to add a new language (Spanish-ES) in the Information -> Languages section of my bot's page, but I keep getting an 'Unexpected Execution Error' when I click 'Save'. Is there a known backend issue at the moment. what should i do about this?

sinful girder
jade blaze
sinful girder
sinful girder
jade blaze
#

np 🙂 btw, i think reviewers should recheck after adding a new lang. its open to abuse.

sweet grove
ebon oriole
sinful girder
ebon oriole
#

I kicked it to reinvite but nothing happened

sinful girder
#

It should've made one from the beginning

ebon oriole
sinful girder
ebon oriole
sinful girder
#

Sorry can't help in this topic, I don't really know much about this

sinful girder
ebon oriole
#

Hm, sad

sinful girder
#

Yeah, sorry

#

Try waiting for a staff member

ebon oriole
#

Ticket ?

sinful girder
cursive basin
#

how can i make my bot description look like this

#

its just plaintext for me

grand prism
#

You can use custom html/css in your bot's long description

quartz trail
#

weird one, how much days does it aprox take to bot get reviewed? i probably have missed something

grand prism
#

1-2 weeks, sometimes longer

quartz trail
#

Fair enough

willow blade
#

Hw can i see hm time has been since i upload the bot to top.gg?

quartz trail
#

can you not see when top.gg bot has joined your server inside your channel/

sinful girder
rough lynx
#

Wadidu

sinful girder
#

If it's something auctions related, then #auctions-support is your right channel

strange girder
#

Hi are server reviews currently ongoing? My server has been being reviewed for a few weeks now

willow blade
#

Hw I know the bot’s top.gg it’s mine now? I didn’t see they approve it

edgy jolt
edgy jolt
hardy panther
#

im unable to save changes, it shows unexpected execution error.

novel orbit
#

Anything known about current problems/bugs regarding saving new changes/updates to bot description on the website?

sweet grove
#

We are aware of issues saving entities where it results in an Unexpected Execution Error this has been reported to the development team, apologies about the inconvience. Fixed

novel orbit
sweet grove
#

Fixed @novel orbit

novel orbit
# sweet grove Fixed <@231850017508425728>

Might it be that also commands import was affected by this and is still being fixed? I'm not sure since its difficult to tell if either i'm importing wrong json structure, or if its broken, due to the silent return the button gives

novel orbit
#

Well i took a look at it, not sure whats wrong:
Payload:

  "name": "setup",
  "description": "Bot Setup command (Server Staff Only)",
  "type": 1,
  "default_member_permissions": "8192",
  "options": []
}

-# Side note, i tried removing default_member_permissions, and also tried removing empty options list, same result.

Server response:

    "errors": [
        {
            "message": "We were unable to parse your discord application command JSON. Please report this and attach your json!",
            "locations": [
                {
                    "line": 2,
                    "column": 3
                }
            ],
            "path": [
                "importBotCommandsFromDiscord"
            ],
            "extensions": {
                "code": "BAD_REQUEST"
            }
        }
    ],
    "data": null
}```

Tried Discord's payload example too, same result (Discord payload example):
```{
    "name": "blep",
    "type": 1,
    "description": "Send a random adorable animal photo",
    "options": [
        {
            "name": "animal",
            "description": "The type of animal",
            "type": 3,
            "required": True,
            "choices": [
                {
                    "name": "Dog",
                    "value": "animal_dog"
                },
                {
                    "name": "Cat",
                    "value": "animal_cat"
                },
                {
                    "name": "Penguin",
                    "value": "animal_penguin"
                }
            ]
        },
        {
            "name": "only_smol",
            "description": "Whether to show only baby animals",
            "type": 5,
            "required": False
        }
    ]
}```
coral siren
#

[{},{},{}] etc

novel orbit
#

Worked pepe_thumbsup In all honesty, there should be documentation about this (even just a small page or just a singular example would be fine)

#

because while searching for answers in the discord, i did see this question come by often guild_laugh

coral siren
jaunty scaffold
#

bonjour ou bonsoir personne ne répond à mon ticket

sinful girder
#

But be patient, eventually they will look at your ticket

jaunty scaffold
#

ok thankjs

sinful girder
gloomy shell
#

Any language can be spoken in support @sinful girder

#

It just may take longer to get a reply

sinful girder
#

Oh, my bad

#

Didn't know that.

gloomy shell
#

no worries! just so you know 🙂

last aspen
#

Server webhooks please 🙏🏼

sinful girder
subtle moat
amber wedge
#

How is it verified that the owner of the app is the one that uploads it to the site?

coral siren
fierce crowBOT
#
Proving Bot or Server Ownership

In order to conduct an ownership transfer into your account, we need to prove that you own the bot or server in question.

Proving Bot Ownership

You must be able to do one of the following:
Change the bot's description on the Discord Developer Portal to 'Top.gg Verification'.
Send a Direct Message through the bot.
Edit a bot's command or add a new custom command saying 'Top.gg Verification'.

Proving Server Ownership

Please send your server's invite link (e.g. .gg/dbl). We will join the server to verify ownership.

subtle moat
grand prism
#

You are most likely getting a html code of a 404 page

soft star
soft star
#

im using my site cuz i dont have error page its just tells you it doesnt exist

subtle moat
#

Weird if does not exist why it does response like code i don't get it

#

I mean why it does not give error response to request

grand prism
#

Because this api route was removed and you are no longer hitting the api but website itself I guess

subtle moat
#

Oh okey thank you

trim zinc
coral siren
#

(going to a class atm but i'll respond when i can) prayge

trim zinc
alpine igloo
#

how can i change the css on my top.gg page? where can i access it

trim zinc
alpine igloo
fierce crowBOT
#

@alpine igloo

Project Page CSS

You can change colours, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.

Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot information, ads etc. You may change colours and border colours of site elements, but you may not modify the text content within.

Failure to follow these guidelines will result in your page being unlisted from our site.

coral siren
#

you can use inspect element to find specific parts of the page if you want to modify those (such as buttons, labels, etc)

alpine igloo
#

@coral siren i know how to use css but where can i change the css

sinful girder
alpine igloo
sinful girder
#

Yes, put it inside <style> code </style>

alpine igloo
#

ty

sinful girder
#

Happy to help!

alpine igloo
sweet grove
#

it can take up to 5 minutes for that to apply

alpine igloo
rocky pasture
last aspen
#

I know yall mentioned this already, but is there a timeline or just whenever it gets done, it gets done type of deal?

limpid shadow
#

its done when its done

last aspen
limpid shadow
#

🫡 im working on it king

#

Scope increased a little, but, im pretty adamant about releasing it in the next week

limpid shadow
#

Ocassionally

quartz trail
#

are the long descriptions fixed

#

and what do we actually support in the css in long description, obviously not to hide elements

#

nvm -- ignore 😄

sinful girder
cursive basin
#

My bot topgg isn’t syncing the server count of the bot on the page? Any helps - yes i’ve clicked refresh data about a hundred times

#

(ping reply please)

grand prism
#

You have to send the server count via the top.gg api

fierce crowBOT
#

@cursive basin

Updating Server Count

To update your bot's server count, use the server_count parameter as documented in the Top.gg API.

If you want the server count to update automatically whenever your bot joins or leaves a server, you will need to implement this logic in your guild join and guild leave event handlers.

Server count updates should be sent using the following endpoint: POST: https://top.gg/api/bots/{your_bot_id}/stats.

cursive basin
uncut olive
#

How are people using gifs in their profile picture

quartz trail
#

nitro iirc

coral siren
brave lynx
#

Why there is only one activity? Bot is getting voted and added continuously

dry pelican
#

Is that not server count?

brave lynx
#

Idk server count also showing 1

dry pelican
#

Do you have it integrated as per above

brave lynx
ocean dew
sly sable
brave lynx
#

Alright

sinful girder
#

Mb, I see you already got your anwser

brazen ore
#

One message removed from a suspended account.

brave lynx
hardy garden
#

What's the difference in page views vs engagements?

sinful girder
#

@brazen ore

leaden mirage
potent rapids
#

Is it possible to force dark mode for people opening my bot top.gg page?

leaden mirage
potent rapids
leaden mirage
#

Yeah, I don’t think you can physically change another persons mode from light to dark but you can control how your page is viewed in terms of colours

rocky pasture
brazen ore
brazen ore
#

One message removed from a suspended account.

strong wren
soft star
#

@toxic zephyr I SAW YOU WERE GREEN FEW DAYS AGO

#

fuck

#

wrong channel

heady obsidian
#

How to refresh my bot’s server count

fierce crowBOT
#
Updating Server Count

To update your bot's server count, use the server_count parameter as documented in the Top.gg API.

If you want the server count to update automatically whenever your bot joins or leaves a server, you will need to implement this logic in your guild join and guild leave event handlers.

Server count updates should be sent using the following endpoint: POST: https://top.gg/api/bots/{your_bot_id}/stats.

gloomy shell
heady obsidian
buoyant vault
#

@Reviewers plz check and accept my bot bot name:- FUFU RADIO

dry pelican
grand prism
gloomy shell
#

@buoyant vault - please do not ask anyone to review your bot 🙂 itll be reviewed when its turn comes.

buoyant vault
soft star
#

they just gonna ignore that

dry pelican
#

Cool

subtle fog
#

for what?

errant ice
#

could anyone clarify what the top means? has anyone beaten the auction or what? Confused how their own website can beat their own auction.

I want to make sure my bot, vetra.gg wins it as i need it completely sponsored and i don't understand the auction system its really difficult to understand.

in the guide its just a bunch of text bumped in your head.

limpid shadow
#

idk what it is tho

sweet grove
errant ice
sweet grove
#

not for that it's already taken

errant ice
#

And i can't see which bot did it, and where did they do this from, why didn't it show as their own just like the others?

sweet grove
#

the information on who did that is not public on the auctions site no

errant ice
#

Would you be able to assist me in the best way to get most impressions and joins and possibly large guilds with the auctions?

I own and founded a website which is already being used in servers with over 160k.

errant ice
sweet grove
#

just pick a category that doesn't have an active partnership, and try to out bid everyone else

#

just email them and see

errant ice
sweet grove
#

the front page ones

#

and popular tags like moderation

errant ice
sweet grove
#

Ads v2 will change that I believe

errant ice
#

aura bro i was about to suggest that

sweet grove
#

its going to be "industry standard"

#

CPM is basically cost per thousand impressions "views"

#

how much do you want to pay per thousand people who see your bot

#

and then set a budget

#

not people who click on it, just the people who scroll past it, how many times it shows up on peoples screens

carmine bay
#

yall having issues with voting?

errant ice
#

alright so aslong as my bid cpm is higher than the others i'll win? or is it opposite

sweet grove
#

the higher cost per thousand will always win

#

doesn't matter the budget

errant ice
#

i can win pretty easy if they go this low every week?

sweet grove
#

now if there are extra impressions for that week that werent used by the first bot, then it goes to the second place

#

ya just keep an eye on it

coral siren
errant ice
#

appreciate it!

carmine bay
#

i vote on a bot, but the vote count does increment and when i retry to vote it ses ive already votes even after awhile and is stil the same vote count

sweet grove
#

can take 5 minutes to show

coral siren
#

as long as you see the "Thanks for voting!" screen that means it was processed successfully DoggThumbsUp

carmine bay
#

its been the same for the past 3 days

coral siren
sweet grove
#

we no longer reset votes so what's probably happening is votes are expiring every 28 days

carmine bay
#

oh great

#

thanks

errant ice
#

Could anyone here do this now so i won't have to wait?

#

And it is smart to win multiple auctions on different categories yes?

round ether
#

One of my user bought top.gg premium thinking affiliated with me and now asking why he didn’t got perks yet 😭

dry pelican
#

May have to look at how that happened and where the confusion is there because i have no idea how someone confused the two lol

coral siren
#

my best guess would be from the voting screen - i had a couple users who were confused from the "set a reminder so we can let you know you can vote again" message (they thought the bot itself would send reminders that way)

coral siren
#

auctions are fully handled by the employee team tho, and they're off weekends so you probably won't get a response until monday

spiral frost
#

While voting in bot is tog.gg asking for to look into my all device connected to my local network??

#

Same msg came while voting in karuta ane lumina too

#

After i allowed it the msg didnt show again💀

soft star
#

you can block it

cursive basin
#

Does topgg premium reduce the vote cooldown per bot or for all bots

#

ping on reply

leaden mirage
#

@cursive basin 🙂

#

That shows all of what you get with top.gg premium

cursive basin
leaden mirage
#

There is no cooldown for the button to vote, so when you go to vote you don’t have to wait for the button to be enabled!

coral siren
#

(aka removes the 10 9 8 thing)

cursive basin
#

thank you

lucid cosmos
#

@sage monolith dude you have to give it admin

lucid cosmos
sage monolith
lucid cosmos
#

Can you provide the inv url of the bot that you used to invite?

coral siren
coral siren
#

requesting additional permissions is perfectly fine, but you need to explicitly request them when commands are used (and you can't require administrator)

covert knoll
#

I want to use swtup bot but its saying to verify my account

#

And it is

#

@sweet grove

fierce crowBOT
#

@covert knoll

Wrong Server

Hey! This isn't the support server for that bot. Please use the Discord Support Server button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

river verge
#

Hi , idk what’s wrong with the vote website but when i click the link it gives me that (Application error: a client-side exception has occurred (see the browser console for more information).

cinder mesa
#

@sage monolith why bro why you declined my bot, i didnt make spam on description dude

sage monolith
cinder mesa
#

i used ai 40% like on last area but on first portion was mine dude

dry pelican
#

I think they're suggesting to just write it yourself..

west field
#

hiiii I authorized and waiting for the verification. How long will be waiting for?

fierce crowBOT
#
Bot Reviewal Time

Our current average review time is <1 week.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue - but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

💡 In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

cinder mesa
cinder mesa
sage monolith
cinder mesa
cinder mesa
#

so everything was real what on that description yaar Sad_69

sage monolith
cinder mesa
#

and what is fault to use ai as a helper

sage monolith
cinder mesa
cinder mesa
subtle parcel
#

Hello, I hope you all doing well. I want to ask about the bot description, should it contain the very specific details of the bot, I'm talking about each command and it's purpose or no need for that ?

soft star
river verge
#

Application error: a client-side exception has occurred (see the browser console for more information).

sturdy roost
#

I waited more that 5 days and my bot still not reviewed

vale stream
vale stream
sturdy roost
#

...

cinder mesa
cinder mesa
regal pond
#

I've noticed some people advertising their bot in review of other bots. Is this reportable or allowed ?

gloomy shell
#

no that is not allowed. you can flag the review for mods to check out and we will delete it if it breaks our guidelines

gloomy shell
#

if youre logged in there should be a three dot menu on the review

#

are tyou the owner of the bot?

regal pond
#

no

gloomy shell
#

ah then you can't do it via the website. you'll have to open a #staff-tickets

errant ice
#

it does help to win both auction slot moderation #1 and #2 right?

gloomy shell
#

if youre shown on both slots at the same time, one person counts as an impression for both

#

ideally you dont want to be on both slots at once

errant ice
#

LOL

#

literally not an option to do so

#

"Exit Bid" "Exit auction" why is there no such button?

gloomy shell
#

so people dont drive up the bid and then remove their bid?

wintry dune
#

I have a little suggestion that might be good to improve the bot listing design which is to let us (bot developers) to assign to our bots custom banners or a custom gradient color(s) if the developer don't have an image. I think it would look great if you let these banner just on top of each container or just under the bot's icon and statistics part. For clarity, I assigned a little image to show what "container" I'm talking about.

#

I couldn't find a channel for "suggestions" but I'm sorry if I should've made a ticket instead.

grand prism
wintry dune
digital delta
#

@deep charm Hoping to clarify why OnyxBot was rejected and hopefully get it approved. RE: no way to invoke --> It's an ai chat bot, so you just tag it and send a message. I can add that to the description if it helps! Additionally, the docs link in the description describes how to set it up and use it. If you'd like to see it in action, people are actively using it for support in our Discord (which is linked as support server in the submission). Thanks!

edgy jolt
solid turtle
#

hey topgg team & reviewer @coral siren .
My bot was declined to be listed on topgg, due to certain cmd "qlock"; which locks down channel for everyone role by removing send message perms for it. By only changing permission in the single channel, it requires manage channel permission, whereas you have listed that it should require "Manage roles" permission.

I've attached related media & also would like to get more info on this & bout how this cmd will need "Manage roles" instead of "Manage channel".
If this is a mistake from your side then please review this again & approve & if still find issue in bot itself then I'll resolve and resubmit .
But from where I stand I don't think current reason suffice. Still hoping for an better and different outcome from review.

coral siren
#

(opened ticket)

long ferry
#

Iirc that also has auctions elements in it, so probably not

grand prism
#

I guess, according to the guidelines you should not hide or block any elements from the page

#

You can add new elements, change existing one's but not remove/hide them

limpid shadow
#

nope. hiding things with css breaks our TOS; regardless of whether it is or is not an ad

frigid depot
#

Are you sure you want to permanently delist and delete Cypher from Top.gg?
This action cannot be undone. ( permanently? Like i cant apply again? Just a question. )

coral siren
frigid depot
peak sigil
#

Hi, I want to buy promote with cryptocurrency. Is that possible?

quartz trail
coral siren
coral siren
sweet crow
#

Hi! I need help with a stuck listing / resubmission loop.

Server: zaGadka
Server ID: 960665311701528596
My user ID: 956602391891947592

About a month ago my application was rejected. I've updated the server page.

Since then I’ve been trying to resubmit, but Top.gg shows only:
“Something went wrong. This Server was already submitted.”
So I can’t submit an updated application at all.

Could you please check if my old application is still pending/locked/duplicated and either:

  1. reset/clear the existing submission so I can resubmit, or
  2. push the updated version to review if it’s already in the queue?

If you tell me what exact field/content is still being flagged, I’ll fix it immediately.
Thanks a lot for taking a look.

edgy jolt
low holly
#

If I was using webhooks to get votes prior to this update, is there anything I need to change or will it still work the "old" way?

limpid shadow
low holly
limpid shadow
#

yep, no changes needed! though do migrate over at your earliest convenience!

low holly
#

Is the 'old' webhook system treated as legacy?

limpid shadow
#

yes that's right

#

the old system was only for bots

#

the new one is for both bots and servers

low holly
#

Ahhh okay

#

Oh yeah I see the new integrations & api page

#

Makes sense, thanks again

#

Hey @limpid shadow, sorry for the ping. I can't seem to find anywhere where I can test the webhook, the legacy version had a "send test" button with a fake vote. Is there something similar with the new system that I'm missing?

low holly
#

wdym?

limpid shadow
#

there's a cross on your webhook

#

there's a send button after you close the token

low holly
#

oooooooooo

#

yeah i see

#

i thought that deleted it

#

thanks 😭

limpid shadow
#

No problem!

wild hinge
#

I get shown the buttons to a users invitations/subscriptions even though it's not my profile. They throw a 403 Forbidden so that's no risk but still unnecessary to display them.

limpid shadow
#

Agreed

twin anchor
#

Hello, I'm reaching out to the staff team because I accidentally reported a comment on one of my bot pages on topgg while scrolling. I believe there should be a confirmation for this to avoid accidental touches on sensitive screens. I also want to know how to get that report removed since it was completely unintentional and accidental!

gloomy shell
#

if the review has nothing against our guidelines our mods will unflag it when they go to handle reports NODDERS no worries!

twin anchor
#

Amazing thank you! I just don't want any unnecessary repercussions for an invalid comment report 💯

#

Would the team be willing to consider adding a confirmation to the report system?

gloomy shell
#

i can note it down yes. its been asked for before DoggThumbsUp

sweet grove
#

Or a reason of why your reporting the comment

twin anchor
twin anchor
autumn sinew
fierce crowBOT
#

@autumn sinew

Project Page CSS

You can change colours, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.

Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot information, ads etc. You may change colours and border colours of site elements, but you may not modify the text content within.

Failure to follow these guidelines will result in your page being unlisted from our site.

autumn sinew
#

oh

edgy jolt
humble anvil
edgy jolt
humble anvil
#

but if its not updated yet ill wait

#

thanks

floral spear
#

Hello, who can I speak to regarding partnerships?

edgy jolt
floral spear
#

oh, ok

limpid knoll
#

Hi, I was testing out the webhooks and I keep getting 400 invalids states.. after the bots get invited.

sweet grove
limpid knoll
sweet grove
#

yes I do see that

#

cc: @tawdry orchid

tawdry orchid
#

checking with Emperor, thx for report solved

burnt light
#

Your bot promotes or operates a service that competes with top.gg on your bot page.
What do you mean by competition ?

gloomy shell
#

Your description cannot mention other bot or server lists

burnt light
#

?

gloomy shell
#

then you can resubmit and itll be tested again NODDERS

gilded bolt
#

Hm. I click "Install" for new integration stuff, and I go to login/authorize with discord account, and it gives "400 Invalid state"

gilded bolt
#

oh sorry. for vote tracker.
looks like there's an update. i have to install the vote tracker bot instead of using a web hook or something

lyric sonnet
stoic hornet
#

are vote trackers directly broken?

lyric sonnet
soft star
#

be aware this is very new there’s probably gonna be bugs for it

stoic hornet
lyric sonnet
stoic hornet
#

ty!

gaunt apex
#

Why this is happening

#

@gloomy shell

coral siren
# gaunt apex

it looks like you're using the integrated discord browser, could you please try using an external browser instead?

gaunt apex
coral siren
dawn badge
#

Automatic voting is on. The time for voting has passed. But my cards did not arrive.

#

@coral siren

coral siren
#

you can try reaching out in that bot's support server if you didn't receive what you were supposed to

fierce crowBOT
#
Wrong Server

Hey! This isn't the support server for that bot. Please use the Discord Support Server button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

fiery lagoon
#

my users have the lowest average IQ on discord 👍

dry pelican
#

I feel that pain on many levels.

ruby pond
barren karma
#

I got a bot, and I want it's name to change. Already submitted the bot to top.gg. How do i change its name?

gloomy shell
#

you would change the name on discord first, then wait a bit (up to an hour maybe) and then you can click teh refresh data button on your top.gg page to pull in the new name

barren karma
#

Thx

gloomy shell
#

yw!

gaunt apex
#

What should i do

cunning meadow
#

Hello, does anyone know what's up with the webhook service provider website: https://webhook-topgg.com/

I know it's not directly affiliated but that's the one we have been using for our voting system since years, suddenly it stopped working and the website isn't opening up either. Is anyone aware of the situation?

Feel free to ping me with a reply

grand prism
#

Sounds like a question for Woo

cunning meadow
grand prism
#

Sure
@zinc oracle

long ferry
#

either someone purged the a records/cnames or the domain wasn't renewed

grand prism
#

RIP

cunning meadow
grand prism
#

It's awlays better to make your own thing and have full control then rely on third party services

stoic socket
#

The server was deleted

#

I noticed a server disappear a few days ago, makes sense now

cunning meadow
#

I see

coarse finch
#

Is there a problem with webhooks currently? I'm running a test webhook but it seems to be sending and empty authorization header

sweet grove
#

let me see

limpid shadow
limpid shadow
#

It shows you how to authenticate your webhook using your key

twilit breach
#

any 24/7 free discord bot hosting service?

grand prism
#

Wrong channel for this type of question but google probably has answer

pallid sun
#

i cannot add my bot to a website it says:
This has already been submitted to Top.gg

robust prawn
pallid sun
#

and deleted 10 min ago

robust prawn
#

Lol

gloomy shell
#

likely 10 minutes ago isnt a long enough time, id wait a bit more before trying to resubmit

gilded bolt
#

I followed the steps. It let me login and i added it to server. it didnt send any messages though.
I click "Send Test" on top.gg and it gives error "The destination URL rejected the request"

ripe plume
#

hi all! i'm just hoping to seek clarification on something. i do remember top.gg having a feature that allows owners of a bot to add additional users to the top.gg page, allowing them to edit it and everything. is this still a thing?

#

feel free to @ me with a reply ^^

dry pelican
#

Create Team
Creating a team allow you to give other people control over aspects of a project.

ripe plume
#

this is the page currently, the lead dev is looking to provide me with access to the page like nexus has.

sweet grove
#

You shouldn’t be able to add multiple people anymore, they have been moved into Teams.

ripe plume
#

Ah, that is unfortunate.

sweet grove
#

What is the downside you’re seeing about making a team?

ripe plume
#

Well, to me it justs seems unnessesary. Creating a team allows for multiple users to seamlessly have access to an array of applications within the team. Creating a team just to manage a single application doesn't make much sense to me, when they could just be added to the individual application.

shell inlet
#

there are roles in the team specifically you can assign to, admin and moderator

ripe plume
#

I can forward this information to the developer. Thank you for the help!

#

I assume that the project creator role only goes to the owner of the team, correct?

shell inlet
#

i.e who owns it on top.gg it goes to them

opaque fjord
#

Hola buenas! Como funciona el nuevo sistema de votos al bot?

dry pelican
opaque fjord
#

Thanks

marble idol
#

How do I know if my server is on top.gg

valid ember
#

Hiii

#

Anyone?

dry pelican
#

Yes?

valid ember
dry pelican
wide narwhal
#

Hi

#

Can I have help

grand prism
#

Probably

wide narwhal
#

Can i

#

?

grand prism
#

Just ask your question or whatever you want to do instead of asking

wide narwhal
#

R u admin

grand prism
#

No

wide narwhal
#

Looking for bot to list sports channels

grand prism
#

This channel is for getting help with website, not for finding bots

#

You can use the top.gg website for that

wide narwhal
#

Is there a bot

dry pelican
copper token
#

following up on @ripe plume's query above, trying to transfer ownership of my bot but the "danger zone" section on the settings page is empty

edgy jolt
strange pollen
#

Hey! More of a query than anything else but why do I have to be the owner of a server to list it on top.gg? I have full admin permissions, etc. This is causing me a problem because the Discord server is part of a wider roleplay community so the owner of the server is the owner of the whole community & doesn't have time to create and maintain server listings. Any chance this requirement can be waived for my server..?

sweet grove
near grail
#

Hey I tried to pay to get rid of ads and it won’t let me

sweet grove
near grail
strange pollen
sweet grove
near grail
near grail
sweet grove
#

Thanks I can let the team know about this

lone anvil
# near grail

Hey, please reach out to support@top.gg regarding this!
In the meanwhile, you could try other payment methods if possible

mint sky
#

Yo does anyone know how to make my bot sending votes cause i was using this and its down for like 5 days now idk why 🥀😭 https://webhook-topgg.com

#

I want them to look like this exactly

grand prism
#

Then you should probably ask on their support server

mint sky
mint sky
#

Small ahhh message 💔

haughty hull
#

hey i dont know why but my bot

#

isnt coming up on google SEO search

#

it used to come up but now it isnt coming idk why

dry pelican
#

Do you mean when you search on google, top.gg isn't coming up

rough wadi
#

Hey! My bot reached 84 servers and of course I got a message from Discord saying I need to verify the privileged intends. When I go to start the verification, on the form it says this:
This application is not currently in the minimum number of servers required to apply intent verification

any idea?

dry pelican
#

Maybe give it a hot minute to update.

rough wadi
#

I got the message for the verification around 12 hours ago

dry pelican
#

Yeah it might just be a bit delayed

rough wadi
#

Okay let's see

#

Thank you

dry pelican
#

Gratz on the success 🙂

rough wadi
#

Thanks man!!!

grand solar
#

31

strong wren
lone anvil
#

If you send me their ticket ID, I can look into it

but yesterday, there's only been one ticket awaiting response and that was only from friday

strong wren
lone anvil
#

They should have gotten this email pretty much immediately

lone anvil
# strong wren

That would be an indication that we didn't receive their email

#

Can you DM me their email address? I can double check, but generally they should have always received at the very least the "Thanks for getting in touch" email

strong wren
lone anvil
#

yup

haughty hull
#

i search my bot name

#

but isnt comin up

#

before it use to come up

strong wren
unborn trout
#

I need help with having my botghost bot detect when my server is voted for

nocturne plinth
#

Why my server count is stuck at 5 and my bot is on 450+ server do i need to do something?

grand prism
#

Yes, you need to send the server count via the top.gg API

unborn trout
#

I need help with having my botghost bot detect when my server is voted for

nocturne plinth
quartz trail
#

basically when a user votes they unlock 'premium' features and after 24 hours they'd have to vote again so they can retain it

quartz trail
#

probably breaking 100's of ToS with that one 😂

grand prism
#

You can sell the code, not the bot account itself but this server is not about it

median comet
#

Immediate post attempt 1 failed: Missing Server Count

i logged this why is this happening

#

i am using autopost to push server count topgg

vale stream
unborn trout
unborn trout
strong wren
#

2 in a row deleted casino scam, nice

vale stream
unborn trout
long ferry
#

?

whole hazel
#

Where do we put the authorization/web secret code for a webhook on a server? I cant seem to find it

vale stream
fiery horizon
whole hazel
fiery horizon
#

.bold i would ive trial if interesting

whole hazel
#

But because it does not it wont work unless ytou code it yourself

unborn trout
whole hazel
#

No it was for you

vale stream
unborn trout
vale stream
soft star
unborn trout
vale stream
unborn trout
soft star
#

no they dont

unborn trout
soft star
#

damn

vale stream
soft star
#

but they dont have top.gg webhook for voting and stuff

#

that part you need to code on your own

unborn trout
soft star
#

that for posting stats

vale stream
#

It must have an auth to receive

unborn trout
vale stream
#

I feel like asking these in botghost server would benefit you more as we dont use botghost

unborn trout
unborn trout
vale stream
unborn trout
unborn trout
soft star
vale stream
soft star
#

and top.gg changed their whole webhook system

unborn trout
soft star
#

unless you use Legacy Webhooks it might work with top.gg but

#

with part nah

soft star
#

using this as example mods but @unborn trout

autumn sinew
#

I wanted to ask how bots are selected for the “Trending This Month” section. Is there a specific eligibility criteria, algorithm, or requirement that determines which bots appear there?

autumn sinew
#

ooh thanks :3

vital cove
#

Hello, I have a question about the background image, so I have set a background image but for some reason it's not showing?

#

not sure is it the size of the image not being positioned well or something else

#

the Image is big

#

And this what I got

pulsar bone
#

did i get red flagged by cloudflare or sumn

#

i'm getting logged out like every time i navigate away from the page and have to do a captcha every time i want to login

hoary raptor
#

hey
i wanna apply for creator role

dry pelican
#

Submit a bot on the site?

unborn trout
quartz trail
#

iirc you have to get approved to use it?

leaden mirage
#

You need it approved on top.gg to access the webhooks from top.gg yeah, which is what Webster was saying

grand prism
#

Iirc they want webhook for their server, so it shouldn't require approved bot on the website

soft star
soft star
soft star
cold terrace
#

transfer bot button broken for anyone else? I tried to transfer to a team and 'an unexpected error occured'

cold terrace
#

nevermind, in chrome it worked. Its only broken in firefox for me

digital field
#

@coral siren I submitted the bot a week ago, which means it has been more than a week and my bot has not been verified yet.

Do it a little quickly, bot verified on top gg

soft star
#

2 it will take 1 or 2 weeks

digital field
soft star
#

it will take 1 or 2 weeks

gloomy shell
#

it takes as long as it takes - we review them in order NODDERS itll happen eventually

soft star
#

^

quiet iron
slender falcon
quiet iron
slender falcon
#

I believe some support both, not sure.

This one supports both I believe

ocean vessel
#

Will the old method of webhooks get discontinued?

#

since new came

grand prism
#

Most likely because the new webhooks completely drop the Authorization header afaik. There's no point in having two webhooks with two different ways of verifying a request tbh

digital field
slender falcon
#

however like all things that are replaced it has gone into maintenance mode, so don't expect any new features

#

Veld will announce any discontinuation / deprecation in #announcements when he feels the time is right

dry pelican
#

Just a quick one, the bots avatar was replaced about 45 minutes ago via dev portal and it seems to have killed the avatar on the listing, am I assuming I just need to wait for it to re-cache (refresh data has been done)

grand prism
#

Most likely

dry pelican
#

Causes all sorts of issues

limpid shadow
#

huh might be a bug