#support
1 messages · Page 127 of 1
Hi
how may we help you?
How can i import commands to the bot ?
well you can either write them manually in a form of:
js { //command 1 { name: "...", description: "..." }, //command 2 {...}, } or get the data from the discord api and put it in the module
although I think if you don't know how to get them, this question would be a better fit to be asked in #development
I tried to import them from the website, but it didn't work.
mind showing me what you are importing?
that's not how they are supposed to look like
How can I upload them then?
it should look something like this:
js [ { "name": "sendmessage", "description": "send a message to a channel good for trolling" }, { "name": "avatar", "description": "Get Avatar!" }, { "name": "help", "description": "Sends a help menu" }, { "name": "ping", "description": "returns websocket ping" }, { "name": "userinfo", "description": "Displays the target's information." }, //rest of your commands ]
Just a moment, I'll try
take your time!
like this ?
looks good, hit import but make sure to copy it before closing incase of an issue so you don't have to re-write it fully
still can't import.

well when you click import there is no notification, so you have to click import and refresh the page and check if they have been submitted or not

yes
could you past it here pls
duplicate "move" command try deleting that 
1 sec 
good eye cryptic
still can't import 
did you import and refresh?
looks good, try refreshing 💪 🔥
happy to help! please if you need anything else feel free to ask here
im listing my server on the site , im at the server details part when i click next it gives me this error
can you show your full page, and send me your server ID please
alright
1450270659161620584
thanks let me see..
iv'e reached out to a developer to check what the issue could be, appreciate the patience.
alright, thank you for the help
Error appears to be the tagalog language tag, remove that and you should be able to submit it
okay, tysm it worked
ofc, issue has been informed to dev team they should get that fixed up and then you can add it later
It’s the sports data bot
Sportsdataio
I went to add this to my server this bit your bit like the one I’m talking in and then something happened and I haven’t been.able to get back to adding this bit to my server so I can add the other one
you mean you aren't able to add a bot through the "Invite" button?
I’m currently I just invited this bot but it won’t let me add soortdataio
it won't let you add soortdataio inside the bot?
as in a bot issue?
It’s not letting add the bot
Could you send the bot's page link pls
And the top.gg bot it’s saying my invite code isn’t available I literally copied the code from discord and it’s not working
So u know
I’m very knew to thi side of technology brother
@terse zephyr
Hey! This isn't the support server for that bot. Please use the Discord Support Server button on the bot's Top.gg page.
If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!
No I know
And I’m having trouble with this bot as well which is what I need to be able to access that other bot
@terse zephyr please read this
It is
But it isn't the support server for the bot you are having issues with
The issue you described is an issue with the bot, not top.gg
For the sportdata.io it’s saying this needs to have access to my server also
Like I said, issue with sportdata not top.gg
Again, read this please
No cause your bot isn’t letting me indent my invite code anyway
So I need help with that first before I can get help either the other
Could you re-describe your issue clearly please?
You are trying to add your server on top.gg?
Just help me fix that and let me see if I even have an issue after this
Add top.gg to my server
Did you add the bot?
Csuse to add the other one I have to add this it was saying
I’m trying to add the bot
This was the process
No?
And what error are you getting?
It is, you have to add the top.gg bot to your server and it needs to have invite permission
It saying my invite link isn’t working
Yeah I did that
And it said I needed to answer these questions first
But I’m trying to give it my invite code only the code past and it’s saying not available
Let me check something real quick
No, put in the whole link
In a form of https://discord.gg/code
Instead of "code" put in the invite code
So put in the whole link
Try submitting now
But when I do / I don’t see commands
There is no commands in the bot
It's only in your server to invite the reviewer if needed
So this bot is just so I can add other bots through it
No, it's so you can add your server to be on the top.gg website
Slll this confused me in so sorry im like new to this and trying to get the best stuff for my members
Oh nice
No worries
So is it there ? Lol
What r u trying to do exactly?
You should look
I’m trying. To have sports data information flowing through my discord
Injury reports
Just basic data csuse I have 67 percent accurate betting model
That o give to people for free
Is sports data related to a discord bot?
I'm assuming you are trying to add a bot named sportsdata @terse zephyr ?
Is that the case?
Yeah, if you have an issue with it you have to ask in their support server
Are you having issues adding it?
Yeah I am
But you helped tremendously
So my server is showing on your guys page now ?
I just wanna make sure cause is the point of your server promotion ?
Not yet, it needs to be approved before being listed
Like what the point of to thought I had to download it for me to get access to the bots your market
Okay and what rules should my dicclrd follow to be okay for you guys
Like we are all inclusive
No, if you want to add a bot all you have to do is go to it's top.gg page and click invite
I don’t let people talk smack about anything
Follow discord tos
That's good
Okay there’s just so many sometimes you violate it by accident lmaoo
O have no one under age in my server it’s age restricted
Yeah that's alright don't worry
That's also good
Happy to help!
And hey if you guys wanna learn how to slortsbet safely and with profit hmu lol
I do it all for free I’m trying to be the good on that cutthroat world
Oh snap
Hahaha nws nws
So wait okay explain
Explain what?
What’s the point of your discord what will I get here
Help in any issue you come across in top.gg website and it's a open community for everything
And the website is a just a marketing block for bots ?
It helps promote bots and discord servers
Okay well there’s a server on there that you need to get rid off immediately lol they violate people with disibiloties
Playerprops.ai but I gotta go brother
#staff-tickets report it there
Contact a Moderator and choose report
How do I contact that developer to sportsdata.io I click the discord server and it’s taking me to this oks
One
Here's how
is karuta dojo a bot?
Dojo is part of karuta
@unique bone
I see. Thank you
happy to help!
when do the votes get reset?
have them reach out to the support email
How to fix that? I tried voting once a day and I get the same error or something.
Finally!!!
so what should I do to fix it?
The changes are not saved when updating the long description of my bot. Any help?
Well you have to wait 12 hrs before voting again
It takes a lil bit of time, please be patient and keep trying to refresh
I waited 24 hours and voted again. The same error occurred.
Try logging out then logging back in
but it is not modified in the edit the bot section either, it is not modified anywhere, I did it almost 1 hour ago..
Does it give any message
Of an error or if it's successful?
Can add my bot here?
in this server i guess you cant
website you can
No you can't
Ok
That isn't veld, he doesn't have any alt accounts
If you want to report that account, please do so in #staff-tickets
Already banned, ty
Oh, nice
@edgy jolt is there an issue with the bot?
doing it publicly tells others not to accept it
Makes sense, thanks for the report!
i cant leave a comment on a bot, what should i do?
Make sure your review is 50 characters long
Reviews seem to work for me
Can you hit control + I then go to network, make the comment post, then at the very bottom of network you should see 2 graphql entries, go the one that has the ; symbol in it (picture below), go over to response tab, and drop that down to see what it sends and screenshot it here please
can you send me the bot ID please
and send me the comment you tried to post in this channel
you already wrote a review for this project
I'll add a feature request on our todo list
want me to put it in #1463559505064366161 ?
nope i already recorded it
perfect!
Veld = 💯 🐐
I still didn't get my giveaway reward from owo dev, should it be like that?
you should ask in the owo support server not here
there hasn't been any owo giveaways here from what I saw
Hey! This isn't the support server for that bot. Please use the Discord Support Server button on the bot's Top.gg page.
If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!
@random vale 
does server list feature is disabled on website?
there was
christmas giveaway
wdym?
i ain't that dumb
in here?
nobody is calling you that, chill out
did you contact owo's support server?
nope
@limpid shadow by any chance that was also affected by the site status?
alright then, @verbal monolith please try again since the maintenance is over now
ok ty
let me try
happy to help! let us know if it works or not
yo how did you make the buttons on your page glowy like ik you can make buttons in description glowy but not the actual invite and vote buttons ? cany ou tell me how ?
same thing, using css
but where did you put it ?
can you give me a ss
the code? in the same style tag of the bot description
I just got the class of the button and put the css style of it in the same style tag
With real money
its working but i guess only ownership id can add server admin cant
don't think so
yeah that is true
oh rip
you want to report one?
don't think it would've been approved in the first place anyways
oh alright
what about users that add a diffrent description and after bot is verified they change it's code
i think there should be checking system
wdym?
ah
well
if you want to report it, #staff-tickets
don't think they are gonna be checking every single bot description after being changed
ok thx 👍
top.gg has some gambling servers and bots on site
you can report the bot by clicking the three dots on the page
ohh ok ❤️
happy to help!
how do i get the class of the button tho ß
Inspect element?
i see wait
#auctions-support
no worries!!
Votes actually don’t reset anymore #announcements
That function has been removed
All anniversary giveaway rewards have been handed out, including OwO-related rewards. If you are unable to find them in your OwO account, please contact OwO support.
thx worked

with real money? Like for example, mine is "gambling" with digital currency, which is allowed
Is that an advertisement? 
no you should join discord.gg/dbl
😂
Hey quick question
When does vote reset this month ?
it probably got asked a few millions time so i'm sorry..
It doesn't
Alright thanks
no real money, digital
I have a gambling bot and there's no problem, because it's not real money, it's fictitious
yeah, same
can any mod check my bot again?
bot id - 1463533899878760498
Open a ticket on #staff-tickets
Alright ty
Anyone having issues saving changes on the website?
"errors": [
{
"message": "Unexpected Execution Error",
"locations": [
{
"line": 2,
"column": 3
}
],
"path": [
"updateEntity"
],
"extensions": {
"code": "INTERNAL_ERROR"
}
}
],
"data": null
}```
is the error its returning.
What changes are you trying to save?
Description
Are you still getting the error?
Was facing same just refreshed website and it got fixed
maybe they have some kind of timeout issue
I will check again
weird, but I have noticed my votes on my server have been dropping by 10 votes each day since the 1st of february....
likely due to this #announcements message
Same issue Again.
Try refreshing
@halcyon rover this error is happening from top.gg internally. Please be patient while the team looks at it
I've report the issue for you
press refresh data on creator control
Yep 😛
did it fixed it?
Greetings! I have a quick question. The Top.gg bot automatically created a permanent invite link on one of my servers.
I’d like it to do that again, but I don’t know how 🤷🏻♂️

You can make an invite yourself but with the bot you can't
i added bot in my server still next option doesnt open to proceed
How the bot did one by itself then ?
Auto when it is added
So maybe try kicking it and adding it again
But I think you'd have to re-apply for the server
Not so sure
Are you server owner?
nope but i have os on my 2nd acc
The invite flow should redirect you to page 2
You need to be server owner
ohh okay ty for quick support
Anytime!
Hmm if were missing an error i should write it down
Shouldn't they be server owner to apply the server?
yes but if there's no error message telling you that it wont help
Yeah true
I so bad want server hooks 🪝
I wonder why there is not atm
Discord sever votes didnt got a reset this month?
They won't reset anymore - #announcements message
It dont want to create an invitation 🥹
Can't we add a bot command like "/setup" for Top.gg bot to create an invitation ? 🤔
Or an option on the website
Hi, I’m trying to add a new language (Spanish-ES) in the Information -> Languages section of my bot's page, but I keep getting an 'Unexpected Execution Error' when I click 'Save'. Is there a known backend issue at the moment. what should i do about this?
Why r u even trying to make it make an inv?
i think there was a backend problem. now, it worked.
Don't think you can do anything about it, I think it's a server issue
Yeah it happens sometimes
np 🙂 btw, i think reviewers should recheck after adding a new lang. its open to abuse.
If you see anything like that, please report it on the site and a mod will check it
Cause i want to see how many people used this invitation from it
But didn't it alr make one?
No, that's the problem
I kicked it to reinvite but nothing happened
It should've made one from the beginning
It didn't for this server idk why
Maybe a bug?
Hm maybe but how to force it to make one so ?
Sorry can't help in this topic, I don't really know much about this
Don't think u can
Hm, sad
Ticket ?
Go ahead
You can use custom html/css in your bot's long description
Oh?
weird one, how much days does it aprox take to bot get reviewed? i probably have missed something
1-2 weeks, sometimes longer
Fair enough
@sweet grove could u check pls
You can in audit logs
Wadidu
Wdym
If it's something auctions related, then #auctions-support is your right channel
Hi are server reviews currently ongoing? My server has been being reviewed for a few weeks now
I can see that the bot was transferred to you when you opened a ticket. I assume this is your Top.gg profile: https://top.gg/user/664483029333753856
Tysmmmm
Server reviews are still ongoing, I believe it may be best to open a ticket with a moderator in your instance. https://discord.com/channels/264445053596991498/1285771377160491049
im unable to save changes, it shows unexpected execution error.
Anything known about current problems/bugs regarding saving new changes/updates to bot description on the website?
We are aware of issues saving entities where it results in an Unexpected Execution Error this has been reported to the development team, apologies about the inconvience. Fixed
Ah okay, just wanted to make sure before adding another bug report 
Fixed @novel orbit
Might it be that also commands import was affected by this and is still being fixed? I'm not sure since its difficult to tell if either i'm importing wrong json structure, or if its broken, due to the silent return the button gives
Well i took a look at it, not sure whats wrong:
Payload:
"name": "setup",
"description": "Bot Setup command (Server Staff Only)",
"type": 1,
"default_member_permissions": "8192",
"options": []
}
-# Side note, i tried removing default_member_permissions, and also tried removing empty options list, same result.
Server response:
"errors": [
{
"message": "We were unable to parse your discord application command JSON. Please report this and attach your json!",
"locations": [
{
"line": 2,
"column": 3
}
],
"path": [
"importBotCommandsFromDiscord"
],
"extensions": {
"code": "BAD_REQUEST"
}
}
],
"data": null
}```
Tried Discord's payload example too, same result (Discord payload example):
```{
"name": "blep",
"type": 1,
"description": "Send a random adorable animal photo",
"options": [
{
"name": "animal",
"description": "The type of animal",
"type": 3,
"required": True,
"choices": [
{
"name": "Dog",
"value": "animal_dog"
},
{
"name": "Cat",
"value": "animal_cat"
},
{
"name": "Penguin",
"value": "animal_penguin"
}
]
},
{
"name": "only_smol",
"description": "Whether to show only baby animals",
"type": 5,
"required": False
}
]
}```
make sure you’re wrapping the objects in []
[{},{},{}] etc
Ah, lovely, didn't know that was nessesary, thank you for pointing that out 
Worked
In all honesty, there should be documentation about this (even just a small page or just a singular example would be fine)
because while searching for answers in the discord, i did see this question come by often 
fully agree, i'll bring that up with the team and see what we can do 
bonjour ou bonsoir personne ne répond à mon ticket
English pls
But be patient, eventually they will look at your ticket
ok thankjs
happ to help!
Any language can be spoken in support @sinful girder
It just may take longer to get a reply
no worries! just so you know 🙂
Server webhooks please 🙏🏼
Thank you
Why still this issue is not fixed?
it doesn’t exist anymore
How is it verified that the owner of the app is the one that uploads it to the site?
afaik there's no verification of that when bots are submitted, tho a moderator can help with transfers in that situation
In order to conduct an ownership transfer into your account, we need to prove that you own the bot or server in question.
Please send your server's invite link (e.g. .gg/dbl). We will join the server to verify ownership.
But it does not give error it response like html code
You are most likely getting a html code of a 404 page
404 means doesn’t exist
means not found
im using my site cuz i dont have error page its just tells you it doesnt exist
Weird if does not exist why it does response like code i don't get it
I mean why it does not give error response to request
Because this api route was removed and you are no longer hitting the api but website itself I guess
Oh okey thank you
hey, im not sure if im allowed to mention you so i will just ask in here. But i need to speak with you about something. Luca bot says i should dm you but Im not allowed to dm you so uh yea.
if it's about a bot decline please open a ticket here - #staff-tickets message 
(going to a class atm but i'll respond when i can) 
no problem thank you for your help anyways :)
like your bot/server's page? Or just the general look? If you ae talking about your bot/server's page, you just click the 'edit' button. If you want to change the overall look, click on your profile picture and click colors.
https://top.gg/bot/710034409214181396
like this
@alpine igloo
You can change colours, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.
Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot information, ads etc. You may change colours and border colours of site elements, but you may not modify the text content within.
Failure to follow these guidelines will result in your page being unlisted from our site.
you can use inspect element to find specific parts of the page if you want to modify those (such as buttons, labels, etc)
@coral siren i know how to use css but where can i change the css
Using the html style tag in your bot's description
so i just make it and paste it in the bots long description?
Yes, put it inside <style> code </style>
Happy to help!
When i change the bots long description it says its saved and all but its not changing on the page
it can take up to 5 minutes for that to apply
ohh ok ty

I know yall mentioned this already, but is there a timeline or just whenever it gets done, it gets done type of deal?
im working my ass off 
its done when its done
Okay okay I’m sorry, won’t bother about it again
🫡 im working on it king
Scope increased a little, but, im pretty adamant about releasing it in the next week
You’re goated
Ocassionally
are the long descriptions fixed
and what do we actually support in the css in long description, obviously not to hide elements
nvm -- ignore 😄

My bot topgg isn’t syncing the server count of the bot on the page? Any helps - yes i’ve clicked refresh data about a hundred times
(ping reply please)
@cursive basin
To update your bot's server count, use the server_count parameter as documented in the Top.gg API.
If you want the server count to update automatically whenever your bot joins or leaves a server, you will need to implement this logic in your guild join and guild leave event handlers.
Server count updates should be sent using the following endpoint: POST: https://top.gg/api/bots/{your_bot_id}/stats.
Ah got it - i just assumed it updated by itself
How are people using gifs in their profile picture
nitro iirc
i’m pretty sure they use custom styles on their bot page if that’s what you mean
Why there is only one activity? Bot is getting voted and added continuously
Is that not server count?
Idk server count also showing 1
Do you have it integrated as per above
Wydm integrate my bot with topgg lib?
You are responsible for updating the bot server count via the api
Topgg api?
@brave lynx
Alright
That's the server count
Mb, I see you already got your anwser
One message removed from a suspended account.
Yes
What's the difference in page views vs engagements?
@brazen ore
Page views is how many times the page has been viewed, engagements is how many times people have been redirected to the invite of your server/bot
You can use css in the long description to change the look of your bots page yeah
So I would have to set all of the colors manually to dark mode colors?
Yeah, I don’t think you can physically change another persons mode from light to dark but you can control how your page is viewed in terms of colours

Technically
You can
One message removed from a suspended account.
One message removed from a suspended account.
They are asking for an ETA on a response since it's been like 5 days
How to refresh my bot’s server count
To update your bot's server count, use the server_count parameter as documented in the Top.gg API.
If you want the server count to update automatically whenever your bot joins or leaves a server, you will need to implement this logic in your guild join and guild leave event handlers.
Server count updates should be sent using the following endpoint: POST: https://top.gg/api/bots/{your_bot_id}/stats.
feel free to ask questions in #topgg-api !
I didn't get it
@Reviewers plz check and accept my bot bot name:- FUFU RADIO
You're going to get banned if you keep doing this...

@buoyant vault - please do not ask anyone to review your bot 🙂 itll be reviewed when its turn comes.
Sorry bro
Ok
false
they just gonna ignore that
Cool
for what?
could anyone clarify what the top means? has anyone beaten the auction or what? Confused how their own website can beat their own auction.
I want to make sure my bot, vetra.gg wins it as i need it completely sponsored and i don't understand the auction system its really difficult to understand.
in the guide its just a bunch of text bumped in your head.
The partnerships is just a paid slot by someone who paid for a long term "partnership" so they are the only person who can have that category, no one else can beat it.
alright so how much would i have to pay to beat it, no amount of money could?
not for that it's already taken
And i can't see which bot did it, and where did they do this from, why didn't it show as their own just like the others?
they just emailed partnerships@top.gg and the team signed a deal with them
the information on who did that is not public on the auctions site no
but if you want to do it, just email partnerships@top.gg and see if you can get a deal
Would you be able to assist me in the best way to get most impressions and joins and possibly large guilds with the auctions?
I own and founded a website which is already being used in servers with over 160k.
Not sure what the price range is.
just pick a category that doesn't have an active partnership, and try to out bid everyone else
just email them and see
yeah but there are probably certain categories that are the best
The bidding system is pretty hard to understand honestly, this specifically.
Ads v2 will change that I believe
aura bro i was about to suggest that
its going to be "industry standard"
CPM is basically cost per thousand impressions "views"
how much do you want to pay per thousand people who see your bot
and then set a budget
not people who click on it, just the people who scroll past it, how many times it shows up on peoples screens
yall having issues with voting?
alright so aslong as my bid cpm is higher than the others i'll win? or is it opposite
i can win pretty easy if they go this low every week?
now if there are extra impressions for that week that werent used by the first bot, then it goes to the second place
ya just keep an eye on it
just tried voting and had no issue - is there a specific error you can share?
appreciate it!
i vote on a bot, but the vote count does increment and when i retry to vote it ses ive already votes even after awhile and is stil the same vote count
can take 5 minutes to show
as long as you see the "Thanks for voting!" screen that means it was processed successfully 
its been the same for the past 3 days
may find this helpful: #announcements message
we no longer reset votes so what's probably happening is votes are expiring every 28 days
Could anyone here do this now so i won't have to wait?
And it is smart to win multiple auctions on different categories yes?
One of my user bought top.gg premium thinking affiliated with me and now asking why he didn’t got perks yet 😭
May have to look at how that happened and where the confusion is there because i have no idea how someone confused the two lol
my best guess would be from the voting screen - i had a couple users who were confused from the "set a reminder so we can let you know you can vote again" message (they thought the bot itself would send reminders that way)
i'm not exactly sure how spending limit increases work but #auctions-support would be a better place to ask that 
auctions are fully handled by the employee team tho, and they're off weekends so you probably won't get a response until monday
While voting in bot is tog.gg asking for to look into my all device connected to my local network??
That time i was voting in
https://top.gg/bot/815289915557675118/vote
Same msg came while voting in karuta ane lumina too
After i allowed it the msg didnt show again💀
it’s nee chrome update its not us
you can block it
does this reduce the 2 hour cooldown or is the 10,9,8… thing
There is no cooldown for the button to vote, so when you go to vote you don’t have to wait for the button to be enabled!
(aka removes the 10 9 8 thing)
@sage monolith dude you have to give it admin
wdym?
Abhi jo apne mimi naam k bot ko reject kiya h us bot admin lgta hai for some cmds
Well no bot requires admin perms to function
... Noted I'll try to fix this issue 😕
Can you provide the inv url of the bot that you used to invite?
all bots are invited to the verififcation center with the permissions listed in this article: https://support.top.gg/hc/en-us/articles/23135298323996-How-the-Project-Reviewal-Process-Works
Tysm
requesting additional permissions is perfectly fine, but you need to explicitly request them when commands are used (and you can't require administrator)
I want to use swtup bot but its saying to verify my account
And it is
@sweet grove
@covert knoll
Hey! This isn't the support server for that bot. Please use the Discord Support Server button on the bot's Top.gg page.
If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!
Hi , idk what’s wrong with the vote website but when i click the link it gives me that (Application error: a client-side exception has occurred (see the browser console for more information).
@sage monolith why bro why you declined my bot, i didnt make spam on description dude
Hey, please go through the decline reason once again, especially the last sentence 
u said ai?
i used ai 40% like on last area but on first portion was mine dude
I think they're suggesting to just write it yourself..
hiiii I authorized and waiting for the verification. How long will be waiting for?
Our current average review time is <1 week.
Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue - but remember, you're not first or last!
You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.
💡 In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
^^
please say dude
wait, are you bengali
u r from kolkata? right?
your description was completely AI generated
not completely dude, i used 40% ig, because the last portion after the points i use ai, but upper portion was mine
and also i used ai but i sent code of bot then ai give that portion
so everything was real what on that description yaar 
It’s not about real or fake. We use AI detectors to check whether content is AI-generated, and your bot’s description was rated as 100% AI-generated.
how? i used the last portion, but u didnt check the bot?
and what is fault to use ai as a helper
we are not restricting to use AI, but writing up the whole thing using AI is something which we don't allow
but how it says 100%, i used ai fot the last portion
now i updates, you can check now
Hello, I hope you all doing well. I want to ask about the bot description, should it contain the very specific details of the bot, I'm talking about each command and it's purpose or no need for that ?
whole point not to use AI
Application error: a client-side exception has occurred (see the browser console for more information).
I waited more that 5 days and my bot still not reviewed
It can be about whatever you would like. Typically just give an overall overview of your bot and what it does and list some of the features it has.
Takes at least 1-2 weeks
...
now i dont use ai
now i put main overview of bot and also mention docs website where bot everything was listed so user can also visit site for more info
I've noticed some people advertising their bot in review of other bots. Is this reportable or allowed ?
no that is not allowed. you can flag the review for mods to check out and we will delete it if it breaks our guidelines
how can I flag it ?
if youre logged in there should be a three dot menu on the review
are tyou the owner of the bot?
no
ah then you can't do it via the website. you'll have to open a #staff-tickets
it does help to win both auction slot moderation #1 and #2 right?
if youre shown on both slots at the same time, one person counts as an impression for both
ideally you dont want to be on both slots at once
how do i remove myself
LOL
literally not an option to do so
"Exit Bid" "Exit auction" why is there no such button?
so people dont drive up the bid and then remove their bid?
#auctions-faq has info on how to request a bid removal
I have a little suggestion that might be good to improve the bot listing design which is to let us (bot developers) to assign to our bots custom banners or a custom gradient color(s) if the developer don't have an image. I think it would look great if you let these banner just on top of each container or just under the bot's icon and statistics part. For clarity, I assigned a little image to show what "container" I'm talking about.
I couldn't find a channel for "suggestions" but I'm sorry if I should've made a ticket instead.
Maybe #1314012335320596520?
Oh I didn't see it, discord hid that channel from me
@deep charm Hoping to clarify why OnyxBot was rejected and hopefully get it approved. RE: no way to invoke --> It's an ai chat bot, so you just tag it and send a message. I can add that to the description if it helps! Additionally, the docs link in the description describes how to set it up and use it. If you'd like to see it in action, people are actively using it for support in our Discord (which is linked as support server in the submission). Thanks!
It is best to open up a ticket in https://discord.com/channels/264445053596991498/1285771377160491049 to communicate with the reviewers regarding your projects.
hey topgg team & reviewer @coral siren .
My bot was declined to be listed on topgg, due to certain cmd "qlock"; which locks down channel for everyone role by removing send message perms for it. By only changing permission in the single channel, it requires manage channel permission, whereas you have listed that it should require "Manage roles" permission.
I've attached related media & also would like to get more info on this & bout how this cmd will need "Manage roles" instead of "Manage channel".
If this is a mistake from your side then please review this again & approve & if still find issue in bot itself then I'll resolve and resubmit .
But from where I stand I don't think current reason suffice. Still hoping for an better and different outcome from review.
(opened ticket)
Iirc that also has auctions elements in it, so probably not
I guess, according to the guidelines you should not hide or block any elements from the page
You can add new elements, change existing one's but not remove/hide them
nope. hiding things with css breaks our TOS; regardless of whether it is or is not an ad
Are you sure you want to permanently delist and delete Cypher from Top.gg?
This action cannot be undone. ( permanently? Like i cant apply again? Just a question. )
if you delete it then reapply it will need to be reviewed again
Oh thanks , i thought i cant reapply again because of that “ permanently “ word
Hi, I want to buy promote with cryptocurrency. Is that possible?
hi cryptic, sorry i seen it too late, stuck at work 😩
no problem lol, i'll check asap
do you mean payments on https://auctions.top.gg/pay? i think these are the only payment methods supported
Hi! I need help with a stuck listing / resubmission loop.
Server: zaGadka
Server ID: 960665311701528596
My user ID: 956602391891947592
About a month ago my application was rejected. I've updated the server page.
Since then I’ve been trying to resubmit, but Top.gg shows only:
“Something went wrong. This Server was already submitted.”
So I can’t submit an updated application at all.
Could you please check if my old application is still pending/locked/duplicated and either:
- reset/clear the existing submission so I can resubmit, or
- push the updated version to review if it’s already in the queue?
If you tell me what exact field/content is still being flagged, I’ll fix it immediately.
Thanks a lot for taking a look.
Your server is already live and showing on Top.gg? https://top.gg/discord/servers/543756694598131717
If I was using webhooks to get votes prior to this update, is there anything I need to change or will it still work the "old" way?
Depends if you're a bot creator or a server owner - if you own a bot; nothing changes. If you're a server owner, you have to re-enable it
Yeah it's for a bot, so that answers my question. Thanks!
yep, no changes needed! though do migrate over at your earliest convenience!
Oh so it's a new system?
Is the 'old' webhook system treated as legacy?
yes that's right
the old system was only for bots
the new one is for both bots and servers
Ahhh okay
Oh yeah I see the new integrations & api page
Makes sense, thanks again
Hey @limpid shadow, sorry for the ping. I can't seem to find anywhere where I can test the webhook, the legacy version had a "send test" button with a fake vote. Is there something similar with the new system that I'm missing?
close the token
wdym?
No problem!
I get shown the buttons to a users invitations/subscriptions even though it's not my profile. They throw a 403 Forbidden so that's no risk but still unnecessary to display them.
Agreed
Hello, I'm reaching out to the staff team because I accidentally reported a comment on one of my bot pages on topgg while scrolling. I believe there should be a confirmation for this to avoid accidental touches on sensitive screens. I also want to know how to get that report removed since it was completely unintentional and accidental!
if the review has nothing against our guidelines our mods will unflag it when they go to handle reports
no worries!
Amazing thank you! I just don't want any unnecessary repercussions for an invalid comment report 💯
Would the team be willing to consider adding a confirmation to the report system?
i can note it down yes. its been asked for before 
Or a reason of why your reporting the comment
Amazing! Thank you for your time, knowledge and consideration!
Ok that's a great idea too! May help the team with report reviews.
One more thing, is it also not allowed to change the Top.gg page background color or modify accent colors of elements like buttons and icons?
I noticed some bots were previously declined for doing this, so I just wanted to confirm to be sure.
@autumn sinew
You can change colours, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.
Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot information, ads etc. You may change colours and border colours of site elements, but you may not modify the text content within.
Failure to follow these guidelines will result in your page being unlisted from our site.
oh
I am unsure of the decline for that particular bot, as it was before my time, but as long as you don't* hide core Top.gg page elements it should be fine.
i have reported a bot yesterday which hides "More bots like this" section using css but you guys havent took any action yet and just closed the ticket 😦
I believe one of the mods did take action and therefore resolved the ticket, it just hasn't updated on the site, I'll bring this up!
no action was taken yet the bot is still there and that section is still hidden
but if its not updated yet ill wait
thanks
Hello, who can I speak to regarding partnerships?
You can contact partnerships@top.gg - however, due to us preparing for our new ads system, we currently aren't accepting new partnership requests.
oh, ok
Hi, I was testing out the webhooks and I keep getting 400 invalids states.. after the bots get invited.
Was this with the website where you were seeing 400? and after what part?
yeah sorry, this is with the bot website. So, I should probably speak to them about this.
But I did finally get it to add, however when I click "send test" it did nothing..
checking with Emperor, thx for report solved
Your bot promotes or operates a service that competes with top.gg on your bot page.
What do you mean by competition ?
Your description cannot mention other bot or server lists
If I remove that, it
?
then you can resubmit and itll be tested again 
Okay, thank you 
Hm. I click "Install" for new integration stuff, and I go to login/authorize with discord account, and it gives "400 Invalid state"
what bot?
or what integration?
oh sorry. for vote tracker.
looks like there's an update. i have to install the vote tracker bot instead of using a web hook or something
very sorry for that, there has been a faulty update recently - i'm rolling out a fix for this
are vote trackers directly broken?
what do you mean by that? is something not working for you?
be aware this is very new there’s probably gonna be bugs for it
nvm, figured to do one of those new apps work, I used to use an external webpage for logging the votes on a channel
sure thing - if you chose vote tracker and encounter any issues feel free to ping me about it
ty!
same here lol
it looks like you're using the integrated discord browser, could you please try using an external browser instead?
It doesnt working
I tried yandex chrome and safari
are you on an older iphone? i believe there are issues with any iphone model before iphone 8
Automatic voting is on. The time for voting has passed. But my cards did not arrive.
@coral siren
if you saw the "Thanks for voting!" screen that means the vote went through on our side (top.gg)
you can try reaching out in that bot's support server if you didn't receive what you were supposed to
Hey! This isn't the support server for that bot. Please use the Discord Support Server button on the bot's Top.gg page.
If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!
my users have the lowest average IQ on discord 👍
I feel that pain on many levels.
Bug ?
I got a bot, and I want it's name to change. Already submitted the bot to top.gg. How do i change its name?
you would change the name on discord first, then wait a bit (up to an hour maybe) and then you can click teh refresh data button on your top.gg page to pull in the new name
Thx
yw!
I am using iphone 7 plus
What should i do
Hello, does anyone know what's up with the webhook service provider website: https://webhook-topgg.com/
I know it's not directly affiliated but that's the one we have been using for our voting system since years, suddenly it stopped working and the website isn't opening up either. Is anyone aware of the situation?
Feel free to ping me with a reply
Sounds like a question for Woo
Can you mention Woo, I can't find them
Sure
@zinc oracle
either someone purged the a records/cnames or the domain wasn't renewed
RIP
I assume that is the case, what I'm wondering is if the service gonna continue or I've to work around it
It's awlays better to make your own thing and have full control then rely on third party services
I suspect it’s gone
The server was deleted
I noticed a server disappear a few days ago, makes sense now
I see
Is there a problem with webhooks currently? I'm running a test webhook but it seems to be sending and empty authorization header
let me see
We don’t use the authorisation header
Check out this example: https://github.com/top-gg/webhooks-v2-nodejs-example/blob/main/index.js#L26
Top.gg Webhooks V2 example using nodejs and express - top-gg/webhooks-v2-nodejs-example
It shows you how to authenticate your webhook using your key
any 24/7 free discord bot hosting service?
Wrong channel for this type of question but google probably has answer
Maybe another on you team has submitted the bot
no, i've subbmited it 9 years ago lol
and deleted 10 min ago
Lol
likely 10 minutes ago isnt a long enough time, id wait a bit more before trying to resubmit
I followed the steps. It let me login and i added it to server. it didnt send any messages though.
I click "Send Test" on top.gg and it gives error "The destination URL rejected the request"
teams? https://top.gg/teams/new
Create Team
Creating a team allow you to give other people control over aspects of a project.
nope, adding individual users without a team
this is the page currently, the lead dev is looking to provide me with access to the page like nexus has.
You shouldn’t be able to add multiple people anymore, they have been moved into Teams.
Ah, that is unfortunate.
What is the downside you’re seeing about making a team?
Well, to me it justs seems unnessesary. Creating a team allows for multiple users to seamlessly have access to an array of applications within the team. Creating a team just to manage a single application doesn't make much sense to me, when they could just be added to the individual application.
there are roles in the team specifically you can assign to, admin and moderator
I can forward this information to the developer. Thank you for the help!
I assume that the project creator role only goes to the owner of the team, correct?
yes you’re correct
i.e who owns it on top.gg it goes to them
Hola buenas! Como funciona el nuevo sistema de votos al bot?
Thanks
Yes?
Check ticket
The staff will check a ticket when they can, this is just a general support channel

Probably
Just ask your question or whatever you want to do instead of asking
R u admin
No
Looking for bot to list sports channels
This channel is for getting help with website, not for finding bots
You can use the top.gg website for that
Is there a bot
following up on @ripe plume's query above, trying to transfer ownership of my bot but the "danger zone" section on the settings page is empty
Hi there! If you open up a ticket in https://discord.com/channels/264445053596991498/1285771377160491049, one of the mods will be able to support you! 🙂
Hey! More of a query than anything else but why do I have to be the owner of a server to list it on top.gg? I have full admin permissions, etc. This is causing me a problem because the Discord server is part of a wider roleplay community so the owner of the server is the owner of the whole community & doesn't have time to create and maintain server listings. Any chance this requirement can be waived for my server..?
Hey thanks for asking. We can’t simply waive it as it’s a system requirement for it to be listed. He just needs to enter a few questions about the server then he can make a team and invite you to the team to manage it is the best approach
Hey I tried to pay to get rid of ads and it won’t let me
Did your payment go through?
No
Thanks for the info, will try get him to do it then 🙂
Did you get any error or anything?
Umm i don’t remember what it said but i could try again and take a screenshot
Please do that 
Ok can do
Thanks I can let the team know about this
Hey, please reach out to support@top.gg regarding this!
In the meanwhile, you could try other payment methods if possible
I only have one
Yo does anyone know how to make my bot sending votes cause i was using this and its down for like 5 days now idk why 🥀😭 https://webhook-topgg.com
I want them to look like this exactly
Then you should probably ask on their support server
Made it work but it's only sending this 😭✌️
Small ahhh message 💔
hey i dont know why but my bot
isnt coming up on google SEO search
on top.gg
it used to come up but now it isnt coming idk why
Hey! My bot reached 84 servers and of course I got a message from Discord saying I need to verify the privileged intends. When I go to start the verification, on the form it says this:
This application is not currently in the minimum number of servers required to apply intent verification
any idea?
Maybe give it a hot minute to update.
I got the message for the verification around 12 hours ago
Yeah it might just be a bit delayed
Gratz on the success 🙂
Thanks man!!!
31
(had a friend reach out because discord issues and still hasn't got a reply?) (it's been 13 days)
That can't be right
If you send me their ticket ID, I can look into it
but yesterday, there's only been one ticket awaiting response and that was only from friday
They should have gotten this email pretty much immediately
That would be an indication that we didn't receive their email
Can you DM me their email address? I can double check, but generally they should have always received at the very least the "Thanks for getting in touch" email
I'll see if I can get them to DM you, if that's better?
yup
yea
i search my bot name
but isnt comin up
before it use to come up
Dmed you myself, wasn't working for them
I need help with having my botghost bot detect when my server is voted for
#development perhaps
Why my server count is stuck at 5 and my bot is on 450+ server do i need to do something?
I need help with having my botghost bot detect when my server is voted for
Ahh lkey
yo was this the topgg documentation for voting https://docs.top.gg/docs/API/v1/webhooks
Webhooks V2 for receiving real-time event data from Top.gg
basically when a user votes they unlock 'premium' features and after 24 hours they'd have to vote again so they can retain it
probably breaking 100's of ToS with that one 😂
You can sell the code, not the bot account itself but this server is not about it
^^
Immediate post attempt 1 failed: Missing Server Count
i logged this why is this happening
i am using autopost to push server count topgg
You will need a webhook to recieve them
yes the webhook is saying the destination URL rejected the request when I test it
What are you sending it to?
BotGhost
2 in a row deleted casino scam, nice
Did you read the api docs to see how auth works
top.gg does not allow me to configure headers?
?
Where do we put the authorization/web secret code for a webhook on a server? I cant seem to find it
Im not sure what you mean by that. Whatever is reviving your payload must accept the correct format.
In your receiving code
botghost does accept top.gg payload
if u need vote let me know ^^
Wish they did authorization or web sercret like 100 percent of the other server list websites lol the web secret in the webhook page itself
.bold i would ive trial if interesting
But because it does not it wont work unless ytou code it yourself
think you replied to the wrong message there
No it was for you
how?
because it does...
im asking how though. Is there a spot to put in auths?
they dont.
it's a no code bot creator its coded by whoever made it that way
u dont understand. Topgg requires an auth on the other end
they dont have top.gg auth
they have a built in top.gg integration yes they do
no they dont
really
damn
You have it empty...
but they dont have top.gg webhook for voting and stuff
that part you need to code on your own
because I'm making my own because that's not what that specific integration is for
that for posting stats
It must have an auth to receive
there's nowhere to put the Auth in top.gg
Thats because bot ghost doesnt support the auths required
I feel like asking these in botghost server would benefit you more as we dont use botghost
and how would top.gg know I'm using botghost before I've even put in the webhook
I'm asking here because I was directed here
because it has to have an auth on the other end...
where do I get the auth
API Reference for top.gg
404
problem is you cant get it because botghost doesnt support webhook
Webhook integration for receiving vote data
something is wrong on your end then because its not a 404
it is 404
webhooks can be used for anything to send information from one place to another?
top.gg sends specific request and with new webhook system botghost doesnt not support it
unless you use Legacy Webhooks it might work with top.gg but
with part nah
using this as example mods but @unborn trout
I wanted to ask how bots are selected for the “Trending This Month” section. Is there a specific eligibility criteria, algorithm, or requirement that determines which bots appear there?
ooh thanks :3
Hello, I have a question about the background image, so I have set a background image but for some reason it's not showing?
not sure is it the size of the image not being positioned well or something else
the Image is big
And this what I got
did i get red flagged by cloudflare or sumn
i'm getting logged out like every time i navigate away from the page and have to do a captcha every time i want to login
hey
i wanna apply for creator role
Submit a bot on the site?
I'm not trying to get a bot approved?
iirc you have to get approved to use it?
Iirc they want webhook for their server, so it shouldn't require approved bot on the website
then don’t worry about webhook?
^
yea but it will be same situation of the server since new webhook system
you will automatically get it when your bot been approved on topgg
transfer bot button broken for anyone else? I tried to transfer to a team and 'an unexpected error occured'
nevermind, in chrome it worked. Its only broken in firefox for me
@coral siren I submitted the bot a week ago, which means it has been more than a week and my bot has not been verified yet.
Do it a little quickly, bot verified on top gg
they don’t do request
2 it will take 1 or 2 weeks
It's already been so many days
it takes as long as it takes - we review them in order
itll happen eventually
^
Are there plans to add a discord webhook sending system directly to top.gg to bypass things like https://webhook-topgg.com/ which don't work anymore?
Go to your bot -> Edit project -> Integrations and API
There's a few integrations that support this already
Webhook messages or bot messages?
Most likely because the new webhooks completely drop the Authorization header afaik. There's no point in having two webhooks with two different ways of verifying a request tbh
Okay
Not currently
however like all things that are replaced it has gone into maintenance mode, so don't expect any new features
Veld will announce any discontinuation / deprecation in #announcements when he feels the time is right
Just a quick one, the bots avatar was replaced about 45 minutes ago via dev portal and it seems to have killed the avatar on the listing, am I assuming I just need to wait for it to re-cache (refresh data has been done)
Most likely
link bot?
https://top.gg/bot/1430680046003163420
Could also just be my internet as I am pretty sure my ISP has some high level caching
Causes all sorts of issues
huh might be a bug



