#support
1 messages · Page 123 of 1
there's no fix on this yet sorry, it's been reported internally
hello if anyone can help me i am trying to delete my account since i dont really use tog.gg anymore but everytime i try to delete it keeps poping up 404 error code
please send an email to support@top.gg
ok thank you
Right
let me check
can you check now?
what happens when you click view submission?
add /vote at the end
you need to submit it first
it needs to be approved on the site
you can't vote for it before that
I can vote
Try
Users can
they can't
user ss
alright will report internally of the bug
thanks
the votes will not count regardless, the bot is still in draft mode 
you must submit it to the site
😭😭😭😭
Okey
Do I need to make any changes?
I thought you put this in draft mode
i did not
ill check for you, give me a few
@keen elm your bot is not allowed on our site anymore as it breaks youtube guidelines
Ohh
I think there is a bug
If we remove the YouTube feature from our bot will it be allowed
or if we direct YouTube video downloaders to our own site
as long as your bot isn't breaking any guidelines
you should remove the downloader feature yes
Just yotube?
There are many download bots on the site
sorry to see you go
Hello
Sorry if this has been asked before
How can we force an update to the "number of servers" for a bot page ?
https://docs.top.gg/docs/API/v0/bot#post-stats has all the info 
API resource for a bots or apps on a platform like Discord
honestly could be added to website too, because why not
wdym website?
on top gg website it should be possible to do that
but its not
i don't see why not it could not be added
@limpid shadow
nice
One question, does the bot no longer have any commands? It used to create its own invitation, thank you.
it still creates its own invite upon joining your server
if you're referring to @small lantern
Creates? Strange to me, no.
Yes
did you give it permission to create invite when inviting it?
Yep
Hi ! How are u? What's the approximate time for bot reviews ?
Ty !
2-3 days
what's the server id?
okkay thanks ! is it longer for non english bots? or it doesnt change anything?
nope not longer 
excellent ! thank you !
each bot takes a different amount of time due to its complexity
i understand aha !
948938341825536021
i think that it will be long for my bot so...
if my bot have a "premium" part can it be reviewed?
are you trying to submit the server? https://top.gg/discord/servers/781659934674923520 it's in draft mode right now
that is fine yes
bcs i have a premium part on my bot that is only accessible by premium user that i set with a specific command
if majority of your commands don't require premium, that's fine
if a reviewer needs premium, they will contact you
like if u are the owner of a server, u have every access, if u are admin, a little less, if u are mod, a little less, etc
oh that's fine yes
so if the reviewer wants to review my bot he will need to create is own server and to add my bot
we invite bots to our own servers if needed for testing
okkay nice !
It worked, but I used an alternate account. Even after doing it with that account, it didn't create the account, even after I added admin privileges to top.gg.
ty for your answers @lone ether ❤️
np
can you send your server's invite link please
Here?
sure
alright i transferred the page to the server owner
as they are the only person who's allowed to add the server on the site 
@pure plume this is the user

It seems it still hasn't been created, I kicked the bot, and put it back on the correct account. Well, I had to create an invite through the owner and put it on the site, but even so, thank you very much for your help.
Oh, and about the roles? It used to give a role to the user who voted (ah, the best feature, you could give advantages to users when they voted on the server, like a saying here, "you scratch my back, I'll scratch yours").
This is my friends account
This account is offline most of the time
Team ss
The reason was the primary owner is banned but if it is banned how am I able to chat here ??
I hope you know that it is possible that 2 people can be founders of a company
Any other questions?
@velvet tartan if you have questions about a decline please open a #staff-tickets
Ok
Why my verified bot needs verification again?
Need to verify docs every 3 yrs
it’s been 3 months maximum
Hallo
Hi
Dam
should i open ticket?
bro i am talking about the topgg
it says bot needs review
Bots are checked/reviewed on every submission afaik
If the bot has been removed from the site for any reason, it must be reviewed again
-# I’m pretty sure if it for some reason gets flagged afterwards it’ll be reviewed too?
Hi is the bot down as it’s not working in my server
What bot?
Official announcement is from June
<#announcements message>
Is it possible to have one of my bots removed due to it being discontinued
you can click "edit" and then "delete" on the sidebar 
Thanks.
u can either paste a json payload of your slash commands in that box or use the api
https://docs.top.gg/docs/API/v1/projects/#update-discord-bot-commands
if u paste the commands they should be formatted something like this
[
{ "name": "your-command", "description": "really cool description" },
{ "name": "next-command", "description": "another cool description" }
]
please open a ticket in #staff-tickets
it just crashes i tried
could you add me to one?
Hey is HTML supported in long description
Yes
@limpid shadow
can anyone help? I cant add commands on site , when i press import nothing happens.
@bleak galleon cc^
Thanks
@lone ether Can 2 bots with different branding under same developer be the same clone of each other? With some difference in UI and features.
Hi. My bot was denied based on its long description. Is the long description supposed to be like one paragraph explaining the bot or should it encompass all the features of the bot?
Hi
if there's no difference in features then you can't submit both
as long as it describes everything related to the bot! id recommend putting most features
It will be displayed on the bot page, right?
what if accidentally added wrong command?... can i delete it somehow?
ooh alright
u need to resubmit updated json file
okay thanks
what if one having more features and another is lightweight with less features but purpose of both bots are same
is that allowed or no
no
you can submit the main bot
the 2nd bot you can link it in your first bots long description
how long it takes commands to appear?
few mins
thanks
@gray tartan
Reason
Your bot's lock command needs MANAGE_ROLES permission, not MANAGE_CHANNELS permission.
please open a ticket in #staff-tickets
2nd embed
ok
contact a reviewer then 1st option
Can the long description of a bot changed later?
I’ve rewritten it to be shorter and cleaner
Yes
Thanks
hey my bot was declined due to manage_channels instead of manage_roles, i fixed it. Do i have to wait again?
Do I need to resubmit the bot if it was declined due to its long description? There are only two options: preview and save.
(I went back and forward and submit option appeared)
yes
yes
Thanks it’s already been accepted now ^^
My bot was verified, thousands of servers, hundreds of votes.
But I just saw that it is no longer listed, I had to request verification again.
1153715777594200074
we have server listing on our website
but no connection on the site to add the server, it's a partnership bot, no listing
we'd be promoting your bot to bump servers onto another listing, that's competitor
you can create a ticket in #staff-tickets if you'd like to discuss it with a community manager
which type of ticket
moderator > other > project listing
Hii, not sure where to ask, but I am looking for a bot that can either add a role to server members who don't have a particular role already, or that can remove a role based on having another role.
Or something similar; particularly looking for something that can give "unverified" server members a role so that I can ping them and ask them to get verified, before I purge them.
I think sapphire's role connections can do that
Check out Sapphire Discord Bot on Top.gg, the #1 Discord Bot and Discord App List! https://top.gg/bot/678344927997853742?s=0c9b7fefb3ee0
how do i display my bots commands?
they are not allowed by discord tos so i don't think so
Im adding my bot, its sayign its not public but it is.
here or website?
here
done 
Thanks 🙂
can i remove my bot and add another one to site?
yep, to remove a bot that's already listed on the site, go to your bot page > edit > delete
submitting another bot is the same process as before 
what if he not listed
he is in process of review
same if not listed, you'll just have less options on the sidebar
okay thanks
My bot got declined for going offline during testing but the bot is still working fine and hasn't been down according to members in the few servers it's in .even my logs show it's been actively completing trades all day...
please open a dispute ticket to discuss a bot decline with the person who reviewed your bot 
#staff-tickets message
excuse me , i have 2 questions
- How long it takes for commands appear at site
- Do i have to put "features" of my bot on site?(i cant open this page somehow)
post json payload of your slash commands
- they should not take long to appear, maybe a few seconds once you upload them. but please refresh after uploading, there's no success confirmation or anything like that.
- no, the "features" page is not required when submitting your bot for review. this page will unlock once your bot is approved, it just allows you to add more information.
thank you!
can i know my bot's position in the queue
can I know mine? 
🤔
you can resubmit the bot on the site 
🥀 ok sir
please keep this channel related to support. you can move to #general for non-support @last geode
please open a ticket in #staff-tickets
contact a reviewer > 1st option called "dispute"
Bonjour, de quoi avez-vous besoin ?
Vous pouvez actualiser le site web pour voir si votre serveur est approuvé ou non.
Si votre serveur est approuvé, vous recevrez un e-mail de notre part.
Si votre serveur est refusé par notre modérateur automatique, il fera l'objet d'un examen manuel et le délai d'attente peut aller jusqu'à 2 jours.
dacc je le fais déja, daccord normalement cela devrait j'ai faisles choses correctement 🙂
Je peux vérifier l'état de votre serveur si vous m'envoyez son identifiant.
server ID
ou le lien vers la page de votre serveur sur top.gg
biensur 2 minutes
$ah plus simple
oui 
Quand l'avez-vous soumis ?
hier
Il y a environ 5 minutes ?
le bot et sur mon server
Oh, c'est un bot
en vert
Vous souhaitez connaître l'état du bot, pas celui du serveur.
et mon groupe egalement
Quand mon bot sera-t-il examiné ?
Le délai d'examen moyen est d'une semaine, voire plus.
L'examen de certains bots peut prendre plus de temps que d'autres, en fonction de leurs fonctionnalités. Par conséquent, nous ne pouvons garantir que votre bot sera examiné aussi rapidement qu'un autre, et il n'y a pas de délai précis pour l'approbation. Il n'est pas possible de consulter votre position dans la file d'attente, mais rappelez-vous : vous n'êtes ni le premier ni le dernier !
Vous pouvez modifier la page de votre bot à tout moment, avant et après l'examen. Cela n'aura aucune incidence sur votre position dans la file d'attente.
Désolé, je croyais que tu avais soumis un serveur sur top.gg. La procédure est différente pour les bots.
gg
Le bot peut prendre du temps, veuillez patienter 3 jours.
Vous recevrez un courriel si le bot est approuvé ou refusé.
donc le server is good, le bot c'est a peu pres la même chose niveau descriptif
C'est bon
donc plus qu' attendre que le bot soit approuvé
lol
sur le bot il me demande le préfixe
pour faaire mes bump via mes autres annuaires j'utiilise le préfixe /
Si votre bot utilise des commandes slash, vous pouvez insérer / dans le champ préfixe.
C'est très bien
on as fait le tour je pense que je doit attendre merci pour les information est de m'avoir rassuré sur mes doutes
réponse parfaite
Pas de problème, si vous avez d'autres questions, vous pouvez les poser ici.
merci , j'hesiterai pas 🙂

j'ai un badge en vert
comme quoi je suis nouveau
normal ?
ou je peut le changer ?
Oui, c'est une fonctionnalité de Discord. Si vous rejoignez un nouveau serveur, vous recevrez cette feuille.
Je pense que ça reste pendant 2 semaines
Vous pouvez voter pour votre serveur sur le site, oui
Nous n'avons pas de fonction de surpression
Cette traduction automatique est vraiment nulle lol
surpression c'est t'a dire ?
"bump"
oui
vôtre journalier ?
votez simplement
vote journalier ?
vous pouvez voter toutes les 12 heures
Vous pourrez voter pour le bot une fois qu'il sera approuvé. Oui.
N'importe qui peut voter
Hello
hi, do you need help with something ?
merci beaucoup pour les informations
I added a bot to topgg, it is in 6 servers but on the site it only shows activity in 1 server. Why is this?
@grand prism Has my bot been removed from top.gg?
Bot id = 1248174004083363902
There was already an add here, no notification regarding bot removal came and the website is asking to submit it again.
your bot was deleted a year ago
you can search the bot ID in #mod-logs
do you still do the cake role, tis my birthday today!
Helo dear TOP.gg Team, I hope y'all have a good evening. I wanted to apply my Jardi bot to your website (sorry for my bad english it's not my native language) and I want to ask if I can apply it here for faster response and faster visibility on the site
happy birthday! 
nope you have to apply on the site, same as everyone
alright thanks for the quick response <3
np
ty!
refresh the site and try again please
had to fill form again and still this
can you send your bot/server id please
1444231481764610240
publishing new
let me check
@round ether i submitted it for you, please edit the details and such here https://top.gg/bot/1444231481764610240/edit
thanks a lot but i tried to edit the form and clicked saved 3 times no errors was shown and when i refreshed boom everything back to test again
could you show a screenshot of what you edited?
rn im tryna fill each field and keeps clicking save
before you click save, show a ss of the fields
i can see your headline, long desc and prefix have saved
yea because im trying to debug
rn
just categories left then?
yea
you probably added more than 12 that's why it didn't save
nah i counted 4 four times
alright
as i thought
its stuck at lang
now the save doesnt show any "sucess" popup
i selected from drop down
and small caps
yes try with 8 langs
alright
alright
thanks for help

You are correct, I'm so sorry.
bonjour
jai un problème
jai un messages qui me dit que mon bot et refusé car hors ligne
jai recommencer plusieurs fois
Vous pouvez soumettre à nouveau le bot s'il est de nouveau en ligne.
Is a bot automatically submitted for approval once it's posted on top.gg? or are there additional steps I need to take?
once you click submit, it's submitted to our queue, you don't have to do anything else except wait
Perfect. Is there a visible queue or ETA? or just wait? I think I remember it saying approx. 2 weeks on your site. Just want to confirm that.
wait time is 2-3 days atm
Oh... Can I confirm if mine was approved or not? I don't see a mention on here for it.
you can search your bot id in #mod-logs
you should also have received an email if it was already reviewed
j'ai soumis le bot plusieurs fois je comprends pas
sa m'empeche pas de voter pour mon server et qui'il soit visible ?
Les serveurs et les bots sont différents et indépendants. L'approbation de votre serveur n'a aucun impact sur votre bot.
daccord merci
So can you tell me what mistake we did that the bot was deleted?
You can't advertise piracy directly on Top.gg (stream content without proper licensing)
This reason is given and many bots owners do it.
you can report those bots if you find them
Then they are breaking ToS
Can I resubmit my bot here?
^ if its no longer breaking tos, then you can resubmit
Can I resubmit my bot here?
But my boat was on the website 2 days ago
It will be removed today or tomorrow.
it wasnt
Yes
it was deleted a year ago
theres no log of it being approved since
unless you submitted a different bot with a different id
But sir, it has been removed within 2 days. It was on the website three-four days ago.
ah
let me check again
Ok
Yes
But why can't I find the lock?
Nor was there any reason proof in the logs
we logged it internally
Why ?
Oh
But I did not see the notification
😔
can you tell
^
^
I saw this today when I resubmitted the bot
Why didn't you tell me earlier?
😭
Oh
i will bring it up internally to post the ids of the bots affected (including yours) publicly, apologies for that
Okay then can I resubmit it again without violating the toss, right sir?
Ok sir np
yes
I want support..
how can i help?
So like yall have this on the website
I click import from discord and
like a window pops up
paste json payload

with the recent changes to the support page, I can't find the page that explains when votes reset
1st of every month
Oii alguém aí??
Como posso ajudar?
midnight utc
aight thanks
Here! 
that's a known issue and there's no eta on a fix
sorry for the inconvenience 
I can’t even type in fun without coming up
Hello! I'm attempting to add my bot again to top.gg, it's been awhile since I added it and I've recently started working on the project again so I wanted to create a new listing from scratch. I deleted my old one and upon trying to add it again, I'm getting an error that says "This has already been submitted to Top.gg".
if you deleted it and are trying to add the same one you need to wait an hour before you can add it
Ok, perfect. Thank you
instead of deleting listings next time, if it's the same application, you can click "refresh data" from the bot's main page to update the name and avatar
and you can just edit the details by clicking "edit"
just letting you know for future 
Thanks! 😂
I think it's been 4 or 5 years since I added it? So it's been awhile
we don't recommend deleting and uploading the same bot again and again as it can get flagged for trending abuse
oh np that's fine 
And I was going to add it on this account, haha. Hence why I deleted it as well. I thought it was going to be easier. 😅
all good you didnt know 
I will try again later, and if I have any issues I'll send a message here.
Thank you!
Out of curiosity, why doesn't the vote cooldown reset when monthly votes reset 
I guess it got patched
Clearly your last vote time is logged now since the voting page tells you when you can vote again. That wasn't the case before.
The bot you had yesterday helped me published now got rejected for spam junk description, even tho it wasn’t
but now when I’m trying to edit description the save button again stopped working…
Am i allowed to add more commands to bot after it approved?
Yes
Just make sure they are not breaking the guidelines because your bot can be reported and deleted
Alright , thanks!
@gray tartan
Enable dms
You must had followed wrong steps
Below I’ve shared video hope this helps
Open a ticket on #staff-tickets
I received Luca dm asking to dm col
It's outdated message then
Okay

I did delete it cuz I got a message that I need do re-submit it agian, did do anthing wrong?
when a project is declined, there's no need to delete it entirely. it will simply stay in draft mode, allowing you to make any necessary corrections. after that, you can resubmit it again just like you did the first time 
alright thanks next time I will do it like that, I did it cuz I didn't know it
so ive seen my bots been tested on one or more occasions, but it doesnt seem to be approved or denied yet, whats the thing with that?
the reviewer hasn't decided on its outcome, you will receive an email and a ping in #mod-logs when it's approved or declined 
i see
How do i contact a reviewer about my bot before they review it?
You can let us know here in this channel if you have a note you want attached and I can put it on your bot for you
the "Note for Reviewer" box in the application isnt currently working but that was its intent
can i send it in your dms?
sure
sent 🙂
When to reviewer applications open?
there will be an announcement in #announcements when they are open again 
How often is that?
well the last wave was in august this year
next wave won't be anytime soon
applications open when we need reviewers
ok
how often do server submissions get read?
very often
so my server should be reviewed by tomorrow?
server reviews are instant
Oh
you can read more about it in the contact a reviewer dropdown in #staff-tickets
hehe im stupid
Okay so
This is a random question but
Like will there be a “reviewer” apply thing?
So like is it possible for me to apply as a reviewer?
Wat r the requirements?
for?
Reviewer
be 18+
is there any exceptions?
no
Does the votes gets removed from the bots?
votes reset on the 1st of every month
why is it 18+ to voulnteer?
you must be old enough to sign documents which require you to be 18+
Only that?
not in every country
those are our rules sorry
nice
we take in other factors too, like experience, what kind of person you are, etc etc you'd be able to see more in the application when it's open
K tanx
the rule isn't about logic by country, it's a policy top.gg team decided on. it is what it is
how do i contact a reviewer for any feedback on my accepted bot?
if i was black would i get denied
Dm the person who reviewed it possibly
Dm's are off
https://support.top.gg/hc/en-us/articles/23143055448220-How-to-Appeal-your-Ban should probably be updated with images of the current support system instead of freshdesk ^_^ @lone anvil
This article is for Ban Appeals from the Top.gg Website or Discord Server (discord.gg/dbl). If you are banned from a specific bot or bot's support server, please contact them instead.If you are bl...
Have you updated it using the api?
i do not know that, do i need to update manually ?
how to do that ?
Just happened again. I really suggest this
Post Stats section under v0 bots
Welcome to Top.gg
hello all, just curious if there is any way to view the voting history for bots of myself
not at this moment
dang alright thanks
can a mod remove my actuon status role? i tried to remove it myself, and i no longer have it selected
but it persists
removed 
When the guild count updates on topgg bot page?
API resource for a bots or apps on a platform like Discord
you gotta post it yourself
Oh okay I thought it updates every 24h
are you using djs?
dpy
nvm what i got only works for djs
i just use aiohttp / requests and manually post it
the api is a bit difficult to use
Any way to post it automatically every 24h
Cuz manual bit lazy
yup
tasks loops
thats how i do it
Wait that's good idea implementation of aiohttp and run it on loop every 24h or custom period of time
are there any other stats you would like to be able to post?
what bot stats are there to post?
not sure, but if there are any ideas im happy to check it out

only thing i could think of is like leaderboard kinda thing for economy bots / games maybe
not sure
Uptime can be added?
oh yeah, status / uptime
Hi, I noticed another bot on the site has what appears to be HTML formatting and inline graphics in their long description... How can I apply this to my own? Does the long description field just accept HTML like that?
@old shore yes, html/css and markdown are supported, you can just paste it directly into the long description!
Just wondering, will the webhook feature come back or the role given to voters?
Also my bot features gambling digital non-real no-value credits in it's economy system. Is it ok to refer to this as gambling on top.gg?
yep, totally fine as long as there's no real world value
top.gg has a gambling tag too https://top.gg/tag/gambling
Excuse me what is "engagements" page in analystic? what does it means?
Does anyone have talking bot in chat? (Does not connect in other servers)
this is a count of every time top.gg redirects to the invite of your server or bot, keep in mind that people can also click on the leaderboards on list pages
you can search for ai bots on the website 
Thanks
I only found the server connector tool
Or just a deleted bots
we can't help you find bots you'll have to search

Hey, I'm new here and my question was probably asked a million time, but for tracking users voting for a bot, without using a webhooks, do we have to request to "activate" the endpoint for the bot ? Because for now it always return an empty list [] even if someone voted, just wanted to know, and I will at some point switch to a clean API REST, dont worry lol
Like chatbot
Thx 
@royal jackal please don't post such things here
or anywhere, if you'd like suggestions for long description, it's pretty much describing what your bot does, what features it has, something about you developing it, the support server, etc.
oh, okay. got u. can u dm me? i have few question
you can ask here 
sorry im busy rn i cant help, but someone else may be able to answer if you leave your questions here
noo, thats okay.
how do i contact a reviewer for any feedback on my accepted bot?
(their dms are off)
u got declined or what?
you can always ping them in #general and ask, but you may not get a response / get a no as an answer as they may not have any
accepted bots don't get any feedback like declined ones do as there isn't anything to fix in order to be published to the site
requests like that are a bit more personal in nature; which is why dms are more appropriate, but if theyre off, you may just wanna respect they don't want to be reached out to like that
how to edit bot page with css/html
the bot long description accepts html/css and markdown right in the description form box.
Oh okay thanks for quick support
@gray tartan
Bot permission issue successfully resolved ✅
Hey ! I tried looking at the analytics of my bot ScratchOn, but it returned an error both on mobile and on PC. It says : "Application error: a client-side exception has occurred (see the browser console for more information)."
My bot got declined twice for the same issue, I pray I've completely sorted the bots permission for the lock since I've now re-uploaded it back to top.gg I mean before uploading it again I did test it with my alt account to check if perms are correct so it should now be sorted if it is declined for a 3rd time for same issue imma be so dang confused on the issue lol
🙏
Why not just reach out and ask about it
I probably will if it got declined for the same reason a 3rd
@coral siren
The bot description has been successfully corrected ✅
thanks! please resubmit (if you haven't already) and i'll review some more bots in just a little bit (if another reviewer doesn't beat me to it) 
You're welcome, the description has already been sent!
Right @coral siren is there a ticket I can open for support? As I've been declined 3 times now and I really don't want to get banned this issue but I'm genuinely so confused on what I'm doing wrong so some advice would be so helpful
The lock command is showing it only has manage roles perms not manage channels on my side so I'm not sure what is happening
hey! please click on this dropdown menu, first option (dispute), and i'd be happy to discuss further in private!
#staff-tickets message
Perfect thank you, I'll do that now
Can you tell us what commands or what toss my boat is violating
Can you guys provide me with a screenshot?
Is that a music bot?
And you are streaming music from where exactly?
😭
No bro
@upper plume open a #staff-tickets to speak with the reviewer directly about the decline
Ok sir
@grand prism help me bro
Please
You already made a ticket (at least you should), just wait for the response
@grand prism oky
@sweet grove! I’ve already opened a ticket.
@sweet grove
Thank you for approving my bot ❤️.
Just wondering, will the webhook feature come back or the role given to voters?
how did he even select 14
Because you can choose as many as you want but the site won't accept more than 12. Why isn't there any error or information about the limit? This is probably a better question for Veld 
You should add “error detection” and highlighting them.
yeah errors are annoying because of some optimizations
i thought i fixed it
same for me
yep its dead
@limpid shadow the site has been down for some time now
like, we can go to top.gg, but not open any other pages
I try to log in and it spins before giving me a 500 error, or just telling me to log in with discord but then it won't let me!
It's back online now working fine
uhmmm
Does this error from my discord bot or from top.gg:
Failed to update top.gg:
<html><head>
<meta http-equiv="content-type" content="text/html;charset=utf-8">
<title>500 Server Error</title>
</head>
<body text=#000000 bgcolor=#ffffff>
<h1>Error: Server Error</h1>
<h2>The server encountered an error and could not complete your request.<p>Please try again in 30 seconds.</h2>
<h2></h2>
</body></html>
Server error 500. Seems that there might be a few other sites outside of this affected as well
yep, see #site-status for more info 
is there an eta on how long the maintenance will last?
omg tiktok is soo dumb
but still few endpoint down
Just got through on Voting for Mudae on my end. 11:11 a.m. ET
most endpoints are up right now. but few country still
website with cache = hit works
without no
99.99% someone attacking top.gg
It's notmal that I'm still getting this message?
some of the endpoints still appear to be returning 429 (rate limit exceed) based on the image above ^^
keep an eye on #site-status, i'm sure veld will update that once everything is ready to go!
anybody get random ratelimits after trying to do anything on the website?
same as above ^^
omg...
I thought you were writing about “ratelimit” concerning discord...................
nah
nice website, but i got something like that
yeah i know
have to fix the modals
alrighty
API down?
Check #site-status
That’s the first thing I did
Thanks
For anyone coming to ask the following questions:
- Is the API Down?
- Is the website down?
- Why am I seeing "Rate exceeded"
Or anything of that nature, yes, cloudflare maintenance is ongoing and causing some downtime. Please keep an eye on #site-status for updates
dude wths going on
you got the error 500 so its not your bot, you did try to update the data of your bot on top.gg I assume like servers counts etc
without problems like now he can see this
i have it soo many times
click sign in and thats it
still
bruh
For anyone coming to ask the following questions:
- Is the API Down?
- Is the website down?
- Why am I seeing "Rate exceeded"
Or anything of that nature, yes, cloudflare maintenance is ongoing and causing some downtime. Please keep an eye on #site-status for updates
Is the maintenance complete?
if you read a few messages above, likely not
Oky
TopGGAPIError: 429 Too Many Requests
on outoposter?
(i have it on the sharding manager)
i'll just keep resending this ig
For anyone coming to ask the following questions:
- Is the API Down?
- Is the website down?
- Why am I seeing "Rate exceeded"
Or anything of that nature, yes, cloudflare maintenance is ongoing and causing some downtime. Please keep an eye on #site-status for updates
which looks like it's starting to work again. So patience my friends 🙂
bro is a sticky message now
is there any new news abt the page?
For anyone coming to ask the following questions:
- Is the API Down?
- Is the website down?
- Why am I seeing "Rate exceeded"
Or anything of that nature, yes, cloudflare maintenance is ongoing and causing some downtime. Please keep an eye on #site-status for updates
when somebody opts it for getting vote reminder option, is the guild parameter preserved?
Coz by the looks of it, it isnt
Even tho original voting url had it
why getting this while voting for bot
does this consistently happen for you?
yes
tried with multiple bots still happening
could you open a ticket here: #staff-tickets
sure
ctrl + shift + i > network and check this one
and show us status @coral furnace
server count should represent # of servers with the given app actively installed, correct?
Is your description at least 300 characters
yep, u can use the api for that! https://docs.top.gg/docs/API/v0/bot#post-stats has all the info if ur not sure how to use it 
Okay! 
How to upload a photos to my bot description
Use <img> html tag
Is it just me or is everyone getting captchad on every vote
Not on every vote but i got captcha
-# its not even letting me vote rn so couldnt say
fair enough
are you getting an error?
how do i add the item shop bot to my server
We're the wrong people to ask. This sounds like a question to discord itself or a specific bot
I was but I’m pretty sure it was a me issue since it was fine on my phone 😅
-# probably my pc settings or something since I was messing with date/time earlier in the evening
Captcha wise, it briefly popped up for a split second but I wasn’t made to do it
why it's asking me to sign in from different account??
same
seems like there's an error with the oauth, will check it out sorry for that!
okay thanks
try again now
works
hey can u paste the link you're trying to access
hey is it showing the same error when you try to vote?
U mean that?
hm i tried and i was able to vote, can you try clearing web cache and vote?
I need help with getting my server uploaded and verified
hey were you able to do this?
Hey, I've been trying to add my server in the listing but it keeps telling me something wnet wrong. I have already tried updating everything and restarting it and it still doesn't work. I've even tried to list my other server and it still doen't work. I see that there is no current issue announced about the site, so I'm wondering if it might be something I'm doing.
I AM having the same problem
Oh, then it's not just me. Please let me know if you figure it out and I will let you know as well.
Are there any staff we can ping?
No staff we can ping i think
@limpid shadow server related outage thing?
Its working now
Thanks for verifying!
Np
It's working now, thank you!
lmfao
Can i set the economic calendar bot time zone to gmt ?
#staff-tickets message 2nd dropdown option
if this is a question about a specific bot, try joining the support server for it ^^
I can’t find it
i'm not familiar with "economic calendar" bot so i'm not sure of the answer to that, sorry!
Hello i clicked twice on pay, and it took me the money twice
please open an #auctions-tickets to discuss with official employees of top.gg 
Hi, I just want to ask if my bot will get approved then will I get ping here?
Hi, you will be mentioned but on #mod-logs channel
-upto
Luca is dead
@valid seal please open a ticket in #staff-tickets if you want to appeal your decline 
Wth is your project
idk where the hell minecraft ultra hardcore came from
i’d understand if i had the wrd hardcore in my bots description or tags but i don t
so i deleted my bot from the page but i wanted to re-upload it but it says this has already been submitted to top.gg how do i fix this?
im good lol
can you send the bot id?
yes, it's 1442831463061127289
also look
he deleted his message but i got a screeenshot
thanks! Taking a look in our logs
I'm getting a 404 so it might just be a cache issue. Test again in a few minutes or so
alright thank you man! appreciate fast response
glad to help! Let us know if you are still having the same issues after some time
hey my bot was declined because i entered wrong prefix so how can i apply for recheck
hey, you just fix the issue that was addressed and re-apply for the reviewal, in this case you just mention the correct prefix of your bot and apply for the reviewal
i did fix the issue and how to re-apply
the same way you had done it the first time!
oh nvm i did it again thanks
no worries!
Hi! My bot was recently declined for "Your server advertises or facilitates illegal or prohibited content (e.g. account generation, pirated software, cracked tools, leak servers).".
Im not sure how yall came to this conclusion, but its literally just a management / games bot.
Its name was Bobby The Bot
Unless you guys were confused by my server named "Cracked Games", which is the name of my game development company. We dont distribute literal cracked games in the pirating sense..
Just a board game company 😭
hey! can you make this into a ticket? #staff-tickets
I'd like to look into this more.
Contact a mod > other
i did, thank you
Hi,
My bot was just declined due to the commands not being responsive but I am testing it right now and all is working for me.
Hey there! Please create a ticket in #staff-tickets to appeal the decision
We're being DDOSsed
Grrrrr
So @gray tartan you said bot dont need Administrator perm
But bot do need it to create the Owner and Co-Owner role
Your bot should need Manage role to create roles
But the Owner and CoOwner role will have Administrator so to make it bot also need it
Anything wrong? Getting timed out by cloudflare on the /edit page of my bot.
Should be recovering, there was a DDOS.
Ah fair enough, wont take long enough?
the threat was investigated and added to our protection list
Why do you need to make a administrator role for your bot to function
I think he means that the bot will create a role for the server with administrator permissions which the bot is required to have
And the bot will still function without it (aka the role)
Yes, other commands dont need Administrator perms
Thank you for explaining
No worries
we already have administrator role in the testing server
your bot dont need to make one
But the setupserver command is made for that reason only
To create roles channels and category
In that case, your bot should be asking for permission to manage those and make sure the people with administrator perm using your bot can access it after giving your bot the permissions it asked.
This is what I'm trying to say
And I also fixed that Admins can use other commands if they have perms
in that case, make sure your bot is asking for the correct permission and your bot should work without creating a administrator role 
ofc
Cloudflare error fixed yet or no?
they having issue with DDoS attack
this is not "cloudflare error"
What's that
It's fixed now
What they will do?
We've also fixed a potential bottleneck on the API
but i see top.gg have a lot problems with DDoS attacks
It's fixed?
yyyyyyy
Any detailed documentation on webhooks and how do I receive votes from webhooks?
ofc is easy
go into profile
Edit
Integrations & Api
I know but javascript essentially gives brain issues
huh?
well i suck at javascript is what i meant
so make it via python?
thx
next time just type it in google
yeah ik
what project u have?
statistics bot
connected between minecraft servers
stats for what?
^
nice
thx
u have website or just bot?
just the bot
is there a way for the website to send out test votes through the webhook?
ah figured it out
what xd
not test votes, rather like test requests to the webhook
...
ye already noticed it
Hi, is it normal to get this error when accessing my bot's analytics?
Application error: A client-side exception has occurred (see the browser console for more information).
I can never access it.
hi, what does the browser console show when this happens ? (or, by never access, do you mean the browser console in time before the error disappears or the analytics page itself ? )
Hi, I don't have access to @quasi kraken right now however,
my bot has gone back to a submission phase? It was already on topgg prior, why do i need to resubmit my bot?
1421884850507354123
open a mod ticket #staff-tickets please
you need to wait an hour after deletion before you can upload it again 






