support

[agile dove]

I use iphone

[cyan folio]

Hola guys.. why cannot I see the gif about this app on ds channel?

[slender falcon]

-upto @fringe dune

[wild stone]

@fringe dune

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[tacit helm]

If my bot is not in English, is that a problem?

[sweet grove]

That is not an issue at all!

[tacit helm]

ok, thanks

[tacit helm]

If my bot has a premium system is that a problem?

[sweet grove]

You would need to whitelist our testing server so we are able to test in it. The ID is 333949691962195969

[tacit helm]

ok, thanks

[tacit helm]

If my bot doesn't have slash commands ¨/¨ is that a problem?

[sweet grove]

Not at all

[tacit helm]

ok, thanks

Can my bot be in Asian languages ​​(e.g. Korean)?

[sweet grove]

yes, when you upload the bot there is an option to select a language.

[tacit helm]

Ok, thanks

And if my bot uses a premium system but by users and not by servers, what do I do?

[sweet grove]

in that case, our reviewer will reach out to you in DM's to get access. Can I get your bot ID so I can leave a note on the bot for the reviewer to do that.

[tacit helm]

1386138541779849356

And if my bot uses API`s is it a problem?

[sweet grove]

no

[tacit helm]

ok, thanks

If my bot has a global leaderboard type, it is a problem, it would only show the user's nickname but not their ID or the server they are on, Is that a problem?

[sweet grove]

server names or ID's must be opt in

the rest is fine

[tacit helm]

It only shows the user's nickname, not the server ID, name, or user ID

[sweet grove]

thats fine

[tacit helm]

ok, thanks

Can my bot add commands, systems or delete commands, systems after being accepted?

[grand prism]

Yea, you can modify your bot after approval as long as it doesn't break the guidelines

[tacit helm]

ok, thanks

Can my bot be approved even if it is not verified by Discord?

[grand prism]

Yes, but that defeats the purpose of the site because if your bot is not verified by Discord, it will not be able to join more than 100 servers

[tacit helm]

uhmm... ok thanks

[grand prism]

@zinc oracle

[zinc oracle]

whats up?

[grand prism]

Never mind, I pinged you about the scam

[shell solstice]

Anyone know how to display discord server count on the new discord server page?

[grand prism]

Not possible right now afaik

[shell solstice]

I think the others ive seen with it showing are from the old version of servers on top.gg

[grand prism]

Probably yea, it should be updated through top.gg bot but this function doesn't work right now

[shell solstice]

I thought so

[astral fable]

@limpid shadow bro do u really want me to pay for this..?

Like this one i will gladly pay but 0 clicks in 15k impressions is a platform flaw

@gloomy shell

[gloomy shell]

search dropdown has one of the worst CTRs on the platform - its good for visibility, but not clicks.

[astral fable]

Yeah you said that in my ticket after i already bid for it, and again, there's no way to see my active bids in one overview

But this is kind of ridiculous

[gloomy shell]

i would just recommend not bidding on it again. you paid for impressions, you got impressions. if you aren't happy with the clicks/CTR though, then that slot isnt for you

[astral fable]

I'm very curious as to see what veld will say

I paid for clicks and i got 0 clicks but 15k impressions, what do you mean i paid for impressions

We all hope for clicks

[gloomy shell]

right, you might hope for clicks, but you pay for impressions and thats the only thing that we guarentee.

the bidding and payments are for impressions.

[astral fable]

No, you use the metric of clicks, no one wants only impressions and no clicks, that's literally a flaw in your platform

I cannot exactly select "oh i want this many clicks", i can only select how many impressions i want to bid for, which would be fine because a certain amount of CTR is expected, this is literally a 0% ctr

[gloomy shell]

I agree that you wouldn't want only impressions and no clicks, but the service that auctions provides is impressions. the CTR varies wildly across slots and across products, it would be impossible for us to guarentee that too.

[astral fable]

Yes but again, a certain amount of clicks are EXPECTED, this is literally just a scam?

I'm not saying that you have to guarantee a specific amount of clicks but literally 0 over 15.000 impressions means that it's either bugged, or the slot is completely hidden

This is a flaw in your platform

And top.gg isn't exactly known to be bug free

[gloomy shell]

the slot isnt hidden, i can see it right now

[astral fable]

Yeah i guess you're the only one then

[gloomy shell]

It isnt a scam because we provided what you paid for (impressions). if you dont like that slot, then dont bid on it. theres not much else I can tell you.

[astral fable]

Yeah maybe put like an alert or something next to it saying "beware, this one will not give you what you pay for"

"but we will still take your money, thanks for your service"

[gloomy shell]

As i just explained we literally gave you what you paid for

you paid for so many impressions and that is what we guarentee to provide

[astral fable]

And as i just explained, you did not, i paid for clicks, not for 15000 impressions with NO CLICKS at all

Even 50 clicks i would have paid gladly but this?

Nah this is just weird and suspicious

[gloomy shell]

You do not pay for clicks, thats not how our auctions platform works and you'll continue to be disappointed if you operate with that mindset

[astral fable]

@limpid shadow

[astral fable]

Just know that this is still disgusting behaviour and you should honestly be ashamed of yourself for being petty over people complaining about a service that you provide that just doesn't work properly. There's more wrong with this service than just the clicks, you just showed that the 2nd slot is right under it and it has 50k less impressions and 0 clicks somehow, also, my friend just sent me their screenshot of having 32k impressions with 0 clicks, that's 47.000 impressions and not a single click.

If you find that correct logically then alright sure, be like that, if you change your mind, just put credits on my account or something. I paid for now because your other auctions do seem to work properly, but this is honestly weak and petty.

And fix your payment system because it again didn't process my payments

[digital sage]

payment for the auction is only possible in USD currency?

[shell inlet]

yes it is

[hoary prism]

#support message previous response

But is there any way i could get a log/error response of what's occurring when it tries to contact my domain? None of the other services are having a problem & verify that the site is secure when making their requests.

Bot: 722390040977735712

[limpid shadow]

Not 100% sure, but we can look, I don't think SSL is the issue here because other projects using SSL have no issue here

try pointing it to a httpbin instead and see if it goes through

[hoary prism]

I currently have logging through kestrel to log whenever a request attempts & its details.

Everything for the website is on a remote hosted server. So my postman requests that are getting through aren't just local calls. also have ssl verification enabled as well.

[cobalt sun]

Hello, I found that I cant seem to bump my server on top.gg or find it in the search bar so im under the assumption the server is locked.

On the page it says that the project is currently in review, and it has a link to an article for the reviewal process for bots. I have not submitted any bots to top.gg at all, only the server.

I am confused why the server seems to have been delisted and if I can fix that. Any help would be appreciated

[sweet grove]

Hello! Can you please send the server ID?

[cobalt sun]

Sorry for the delay.

900182290947272774

[sweet grove]

I don't see that server on our platform.

[cobalt sun]

Weird, could it have been deleted?

I was able to get help the other time it was locked.

[sweet grove]

There is on record of it being submitted or deleted only edited back in 2022. What happens when you try to add it?

[cobalt sun]

It says the server is already submitted.
This link takes me there and everything, it just tells me the project is in review.
https://top.gg/servers/900182290947272774

No it doesnt I get a 403

But when I sign in, the server is on my profile

And I cant re add it, the bot is already in the server

https://top.gg/discord/servers/543747586016878599

900182290947272774 The number changed?

[cobalt sun]

This was the link we were using for bumping, which no longer works. Matches the ID
Second link is the link that now exists on the server page, and doesnt match the ID

[sweet grove]

yes I can see the server with ID 543747586016878599 does that not match the server you have?

[cobalt sun]

That number is in my URL, but When I clicked copy server ID it still gives me this other ID which was the one that doesnt work
900182290947272774

[sweet grove]

gotcha, the copy ID button on Discord or on Top.gg?

[cobalt sun]

On the Top.gg site

[sweet grove]

Where?

I think its giving the internal ID, which you don't need that's only for internal use.

[cobalt sun]

Previously it matched the number in the URL, but the URL seems to be different. Maybe there was an update or something.

Either way, if youre able to see it, are you able to see why I cant bump and why it says its in review?

[sweet grove]

an in-review serer can take 1-2 months to be manually reviewed, you can try deleting it and resubmitting it and see if it passes the automod checker, and if it does it will get instally approved. But can you please show me where you had that copy ID button so I can contact a dev to update that to make sure it's copying the external ID instead?

[sweet grove]

thanks, that is copying the wrong ID. I will contact a dev now.

[cobalt sun]

Thank you much

[sweet grove]

will also see if its intentional for it to copy the internal ID because that might be the case.

and if it is, ill ask them to make it clear in the tooltip

[cobalt sun]

The number that button gives me is the old URL that used to work but has changed

[sweet grove]

we might of used internal ID's back in the day then

[cobalt sun]

It is an old server

Where it says read this article, its the review process for bots so thats weird too

[sweet grove]

yes, that is known.

[cyan vessel]

Is there an update to show the member count in server page ?

[sage monolith]

@cerulean ember

[tardy heath]

Hello, i can't add my server on top.gg it say i'm not the owner of the server, i manage a partenered server and i want to add it on the website

Is it possible to add it without the ownership?

[bold creek]

Dude, why hasn't my bot been verified? It's been like, over two weeks since I applied on top.gg.

Is this link legit?

[grand prism]

It's not

@vagrant wigeon support scam

[bold creek]

They will have log

Np

[vagrant wigeon]

got it 🙏

[bold creek]

@vagrant wigeon hei

[vagrant wigeon]

you submitted your bot on the 28th june, it has only been 11 days

please be patient

[bold creek]

Oo ok

I thought it has been more then 2

Sorry for the inconvenience

[wintry oriole]

all my bots previous announcements have disappeared, bot id 620654573547159553

also where did the video embeds go

on the right hand side used to be a video promoting the bot if you made one

[full sundial]

what platforms does musicman supports?

[mortal steppe]

idk if its supposed to be askked here but theres any reason why most servers that add my bot are new made disboard servers with 0 users filled up with bots?

they all come from top.gg

[grand prism]

If you mean servers with several thousand bots, I don't know if anyone has been able to answer this question before (it's not a new phenomenon)

[mortal steppe]

yes i check the ones i can by their ID if they are on disboard and they all share 3 things

1. its a new server
2. they redirect you to a channel called #join with a message "invite link has been changed to #join"
3. they are filled up with random bots with 0 users

[dire compass]

hi?

[limpid shadow]

My bot uses kestrel too, they are handled fine on https

what do you use for your https?

do you have any forwarding rules?

[dire compass]

bro how much wait for the bot to get verify?

its already been more then 1 week :/

[limpid shadow]

idk the command lol 🥹

[dire compass]

huh

💀

[limpid shadow]

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[limpid shadow]

thanks bestie

[dire compass]

means i gotta wait more oof..

[worldly flame]

My discord bots name will be changed by support soon will this be automatically updated on top.gg as well?

[grand prism]

No, you have to manually update it by pressing the "refresh data" button

[cedar obsidian]

Guys where/how can I do a system that will show the server count on my website (im on phone)

[worldly flame]

Fair enough! Thanks for the help

[cobalt vale]

I have a problem with my bot, the image is not showing

[shell inlet]

-refreshdata

[wild stone]

@cobalt vale

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[shell inlet]

u can use our api, https://docs.top.gg

[cobalt vale]

There are images in the bot but they don't appear in top.gg

[fringe dune]

@fluid birch

sorry for ping anyway

[plain bane]

hi

[fluid birch]

When you delete the bot you have to go thru queue again

[fringe dune]

I understand just delete my bot applicant

I will resubmit again! Thanks

[supple mica]

Do not resubmit your bot to the queue

Everytime you do this, it puts you to the bottom/end of the queue again

[fringe dune]

alright

[vital lintel]

What happened to the ticket I opened 2–3 days ago?

[shell inlet]

your query was forwarded to the team by another moderator and the ticket was closed

[vital lintel]

Ah, okay. I thought It got archived due to inactivity

[late grotto]

my end?

nvm working now

[cobalt vale]

hello ??

[shell inlet]

can u give me your bot id

[cobalt vale]

1321940665667551272

[shell inlet]

should be fixed now @cobalt vale

[cobalt vale]

Bro you are the best

160 thousand in the server but fast support thank you

[tepid scroll]

How to know when did I submitted my bot

[vagrant wigeon]

you submitted valorkeeper on the 3rd of July

[tepid scroll]

Yeah but I changed the name though is it the same ? Refreshed in website also

[cosmic kindle]

minor thing but on the team create page allow is missing an s

[tacit helm]

I have a question, after verifying my bot can I change its name?

[grand prism]

Do you mean "verification" on top.gg or verification on Discord?

The former is possible if you change the bot's name in the developer panel, then click the "refresh data" button, and it should update after a moment. The latter requires contacting Discord support

[sturdy swan]

Does anyone know the wait time to get a server reviewed/approved? I didn't write down the date I submitted it, but I feel like I'm around 3 weeks now. No problems if there's a backlog, I just want to see if anyone knows how long I should expect to be on standby

[limpid shadow]

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[tepid scroll]

.. update

[vagrant wigeon]

Could I have your bots ID? I can check for you

[tepid scroll]

1389842700110663681

[vagrant wigeon]

Yeah the name shows as glue it on site

[tepid scroll]

Ah ok 😀 thnks buddy

[severe hornet]

I have some issues here, when i try to vote bot to top.gg is the site is always loading i’ve been wait for 5 minutes and still loading and i don’t have idea why, i’ve been use 3 web browser chrome, opera mini and safari but i’ts still loading even i use dekstop mode

[vagrant wigeon]

I assume you are using IOS?

[severe hornet]

Yes

[vagrant wigeon]

this is a known issue on ios

[inner vortex]

i emailed discord support and they said they have nothing to do about ios can’t vote on iphone of top.gg. i have a screenshot of the email. they said it’s top.gg problem which you guys said we should contact discord about it.

when is it gonna be fixed?

[gloomy shell]

im not sure who told you it was a discord issue, its definitely an us issue.

we're looking into it but we havent been able to find a solution yet

[inner vortex]

is there an alternative site

[severe hornet]

How about in android it is have same issues as ios?

[inner vortex]

it’s been months can’t you guys ask internet for help or something or an expert

[vagrant wigeon]

Nope just ios as far as im aware

[vagrant wigeon]

The devs are aware of the issue, we do not have a huge team of people working on the site so its important to try to be as patient as possible. If you have an alternate device that isnt ios, it should work fine

[severe hornet]

It same as ios on android

[inner vortex]

it’s been one or two months?

[sweet grove]

we are having an issue findiing the route cause because it seems to be happening on phones which is harder to debug because you can't get to a console.

[inner vortex]

what if out of town, lose all my vote streaks? your fault

what’s a console

[sweet grove]

debugging tool

[slender falcon]

-upto @raw smelt

[wild stone]

@raw smelt

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[mortal steppe]

i love discord

discord -> do this
i do that -> you cant do this

https://tenor.com/view/tense-table-smash-mad-gif-13656077

[shell inlet]

please move to #general

[mortal steppe]

its a question

how do you fix this

[shell inlet]

we don't verify discord bots

[grand prism]

Probably contact support

[shell inlet]

yes ^

[mortal steppe]

time to wait another 14 weeks

[shell inlet]

https://support.discord.com/hc/en-us/requests/new

developer support is pretty much fast. they reply within a day

[mortal steppe]

idk last time i made a ticket for their own developer website not working correctly and i had to literally create a request on github to get them to listen to fix it lmao

mmhm

[forest sinew]

Anyone here for my help?

[desert sonnet]

when my bot will be checked ?

[digital sage]

I think it says up to two weeks

[cerulean blaze]

How can I help you

[cerulean blaze]

-upto

[wild stone]

@desert sonnet

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[forest sinew]

Sir I want to know how I update my bot name in top.gg

[pliant inlet]

Hihi!!!!!!! I haven’t been able to vote for the Poketwo bot for a little over two weeks now because it gives me an endless loading screen, even if I wait for the ads to finish, it just keeps loading like this. It doesn’t let me click on any buttons like the log out or go back ones, just the general logo to go back to the home site :( I just checked and it does work on my computer, but it doesn’t work on my phone anymore

I dunno if anyone else has this issue

[pliant inlet]

OH HOORAY IM NOT THE ONLY ONE this isn’t really a good thing though

I also have IOS I’m pretty sure

So glad I don’t have vote streaks

I hope you guys find luck in fixing it soooon :D

[forest sinew]

@zinc oracle@slender falcon ?

how can i chnage my bot in top.gg pfp and name

[grand prism]

Change this information on the developer portal and then press the "refresh data" button

The button is located on the main page of the bot, on the page where there is a description, number of servers, etc.

[desert sonnet]

If my bot works only with slash commands is that a reason of decline?

-prefix

[wild stone]

Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

Jul 12, 2025, 9:47 AM

[grand prism]

That's perfectly fine, just remember to put / as a prefix, for example

[desert sonnet]

I did it already, thanks for sharing

[desert sonnet]

after the verifaction will my bot added here ?

[tacit helm]

no

[desert sonnet]

aw ty

[tacit helm]

np

[bold creek]

How much time will it take to verify the bot!!

[grand prism]

1-2 weeks, sometimes even more

Unfortunately, many factors influence this

[tacit helm]

-upto

[bold creek]

-upto

[vagrant wigeon]

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[stoic hornet]

Hello! I would need some help with some reviews on my bot, if any staff could contact me on DMs so I can explain the situation. Tysm!

[sweet grove]

Heyo! Like reviews that are posted on your bot page?

[stoic hornet]

yep

[sweet grove]

gotcha, so for that you would need to open a #staff-tickets

[stoic hornet]

alr, tysm!

[dusk pagoda]

-upto

[oblique bridge]

hello, i had submitted my server in top,gg and it says "Your project is currently in review Read this article for more information."

its been like that for atleast few months now

[grand prism]

Some time ago top.gg introduced automod for server submissions. If you want to speed up the review of your server, you can resubmit it and if it does not break the guidelines, it should be accepted automatically

Otherwise, all that's left is to wait

[short lintel]

Hello

who knows how to embed an image in the bot description

[grand prism]

You can use <img> html tag iirc

https://www.w3schools.com/tags/tag_img.asp

[short lintel]

Thank you

What to do if the bot does not have an avatar

[grand prism]

Click "refresh data" button

[short lintel]

Where

[grand prism]

On the main page

[short lintel]

Thank you

[bold creek]

its already 2 weeks my bot doesn't get verified!!

[grand prism]

It can take more than 2 weeks

[tardy crystal]

How can my bot check if someone has voted? i wanna give like voting rewards but i dont know how my bot can check if someone voted for it

[ocean pier]

use topgg api for vote tracking

[desert sonnet]

-api

[grand prism]

https://docs.top.gg (the bot must be approved on top.gg to have access to the API)

[hybrid pawn]

Can i ask if there’s any update to the situation with the apple devices having issues voting?

[tawny spire]

Hello everyone, I have had a new "logo / profile picture" for my bot for some time now, but unfortunately the old one is still displayed on the TopGG page :(
Can you tell me how this can be changed?
(If someone says now: Change the description! - I've already done that a few times. )

Thanks for the help in advance :D

[grand prism]

Click "refresh data" button

[limpid shadow]

It's also recommended to get the @small lantern bot on your server so it syncs automatically with your bot or server

[vagrant wigeon]

Hey! I apologise for not getting back to you before. Could you confirm whether this issue is still occuring on android?

[tawny spire]

I have the TopGG bot on my server (also for some time)

[limpid shadow]

and it didnt update?

[tawny spire]

Exactly

[limpid shadow]

will take a look as why

[desert sonnet]

Is there only 1 reviewer? Why its to slow #mod-logs

[tawny spire]

Okay :D

[grand prism]

There are more of them but maybe they don't have time or they are on break for example

[tawny spire]

If only one bot was submitted per day then it would certainly go faster. But I don't want to know how many new bots are submitted every day

[fluid birch]

We're volunteers which mean we do work for top.gg when we have the time and energy, outside of a fixed schedule. That means there will be periods with low volunteer activity and other times with high activity. Please have patience 🙏

[desert sonnet]

In the past, there seemed to be more reviewers handling Turkish content, but now it feels like their number has decreased significantly or is nonexistent. Increasing the number of Turkish-speaking reviewers would greatly improve the experience for Turkish users.

[desert sonnet]

The company is quite large, so if necessary, it should consider increasing the number of staff.

[gloomy shell]

If we need more volunteers we'll open applications. Please feel free to apply if you are willing and able 🙂

[desert sonnet]

Looks like you need but yk

[gloomy shell]

A wait time of 2 weeks is an acceptable amount of time, especially since we're also reviewing servers now as well. At one point it was almost 3 months.

We keep an eye on the average wait time. if it gets too high or we have too few volunteers, we'll work on hiring more please have some patience

[tawny spire]

Have you found out anything yet?

[limpid shadow]

no i haven't looked yet

[tawny spire]

Okay 😁

[muted rain]

[severe hornet]

Yes same like on ios it’s still stuck when i tried to vote bot

[vagrant wigeon]

@limpid shadow seems like theyre having the issue on android too ^^ might be more helpful(?)

[digital sage]

Why does this error occur when paying at an auction: We are sorry that your order could not be accepted. We would like to assist you in fulfilling this order. Please contact us for assistance.

[vagrant wigeon]

#auctions-tickets

should be able to help there

[desert sonnet]

Anyone can help me how custom css of long desc work or how we use image n here

[rigid birch]

i voted on top.gg but the bot (pokemeow) is not registering my vote

[molten bane]

I wanna be a reviewer

[grand prism]

Applications are closed at the moment afaik

If they are opened, it will be announced on the #announcements channel

[zealous fjord]

this is a bot issue not a top.gg issue

[rigid birch]

hm i asked pokemeow and they said it was a topgg issue not their bot issue so idk what to do now

my vote got stuck and doesn't register as voted

[shell inlet]

i don't see any other bots having issues with registering vote on their end

[desert sonnet]

Its bot issue being fr

[rigid birch]

yeah guess i just got unlucky. their support won't do anything so just got to wait

thanks all ❤️

[lavish crypt]

my friend got banned earlier, because his account was hacked, but now he is in control again. i was asking if you guys can unban him so we don't get any problem when applying our bot on your site.
His ID: 489190054175047680

[grand prism]

https://support.top.gg/support/solutions/articles/73000502497-ban-appeals

[raven stag]

when my bot will be checked ?

[grand prism]

When it's his turn in the queue

[sterile salmon]

Hi, can I help translate top.gg into Polish, for example?

[raven stag]

its been more than 1-2weeks

[grand prism]

It's already translated no?

[grand prism]

It may take longer, hard to say

[sterile salmon]

there is no Polish language yet

[grand prism]

Weird, then you should probably check #site-translators channel

[gloomy shell]

Some are translated yet not pushed to the website. But best to ask yep!

[sterile salmon]

thanks, I'll check it out and help with translating something

[desert sonnet]

how to use <img> in top.gg

[grand prism]

You can't use discord's link like that

[desert sonnet]

what can i use

[grand prism]

Any hosting that allows direct linking of images like imgur, imgbb, imge

[desert sonnet]

not works tho

[grand prism]

It's not direct image link

[desert sonnet]

thanks

[vagrant wigeon]

Hi Manas, I am aware that you have been asking pretty consistently, either when your bot will be reviewed or for our staff to review your bot. Please be patient and avoid asking over and over again, this will not get your bot reviewed any quicker.

It takes 2-3 weeks for your bot to be reviewed at the moment. Make sure you have actually submitted your bot on top.gg and just be patient

[wooden coyote]

I cave problem in my auction

hello

I need support

[vagrant wigeon]

how can i help?

[wooden coyote]

Hello,
I have won an auction and completed the payment on time. It's already past 00:00 Egypt time (UTC+3), which is more than one hour after the expected ad start time (Tuesday 19:00 UTC).
However, the ad for my server is still not visible.
Could you please check and confirm if there's any issue?
Server Name: Bluffing Monkeys PokerClub
Auction Spot: Top Page - Slot 2

@vagrant wigeon

[sweet grove]

Hello, for this you would need to open an #auctions-tickets

[wooden coyote]

I just do it

[sweet grove]

Perfect, wait for our designated auctions support team to help you.

[wooden coyote]

When I'm won the auction and I need it to start now
Plz help me quickly

[sweet grove]

Only a designated auctions support team member can assist you, as that has to do with finances so there is a team built for that. We can't help you.

Do not click that link please.

@vagrant wigeon time for a ban

message was deleted, nice try we got logs.

[wooden coyote]

Thanks

You will ban me ?
I don't understand!

[sweet grove]

There was someone trying to scam you.

Don't worry about it

[wooden coyote]

OK thanks

[harsh raven]

Yo why doesn’t this ever work anymore on mobile? It’s been months

[sweet grove]

We are still trying to find the root cause of this issue, and seems really hard to replicate but we appreicate your patience on it.

[harsh raven]

Ye all good I’m just wondering cuz it’s been forever

[sweet grove]

We know so sorry.

[harsh raven]

No worries

[shell inlet]

can you do me a favour and tell me if it works on chrome on your iphone?

[wooden coyote]

I need Help , Ticket no anyone here's

[wooden coyote]

Auction not start

[gilded glacier]

On chrome
iOS 18.5

[wooden coyote]

Help

[shell inlet]

it's working for many iOS users, i specifically asked them because for only few iOS users this issue is occuring

[gilded glacier]

Probs running an older version of iOS?

[shell inlet]

please create a ticket in #auctions-tickets

[wooden coyote]

Nobody answers me@shell inlet

[shell inlet]

you need to be patient and wait for a reply, all the tickets will be responded to

[wooden coyote]

Ok, I don't have a problem, but time is not in my favor, because the time is passing and my period in Slot 2 will end. My advertisement is supposed to start on Tuesday, but today is Wednesday.

The reply will be sent as soon as possible @shell inlet

[shell inlet]

yes please wait until someone replies u

[digital sage]

why does top.gg show incorrect information about the number of servers the bot is on? discord developer shows correct information

[grand prism]

Top.gg does not take information from discord developer panel, developers send number of servers through API

[lavish crypt]

my friend got banned earlier, because his account was hacked, but now he is in control again. i was asking if you guys can unban him so we don't get any problem when applying our bot on your site.
His ID: 489190054175047680

[shell inlet]

-appeal he can appeal here

[wild stone]

@lavish crypt

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[lavish crypt]

thx

[icy summit]

Hi! I just submitted a bot, but I have 1 command that checks if you own premium, if you do it automatically gives the premium response, if not you get the free response, so if I give the reviewer premium, you won’t see the non-premium.. what do I do?

Please ping me :)

[gloomy shell]

if its just one command and you have plenty of other commands, its not a problem. if its your only command or maybe if you only have like 3-5 other commands, then we will want to test it. our reviewer can reach out to you if they need premium

so i would just have your dms open here in this server so we can reach out if need be 🙂

[icy summit]

Well I only have 3 commands….
I will, thanks!!
(After I get accepted, can I add commands? Or not?)

[gloomy shell]

yep, you're free to add commands but you will need to ensure they still follow our guidelines

[icy summit]

You don’t need to like “report” new commands here?
And maybe a stupid question, could you send me a dm? Can delete it after, but not sure if it works (I filter all the dm but turned it off here)

[gloomy shell]

you dont need to report them anywhere, correct!

and i sent you a dm 🙂

[severe shale]

hey i have a similar situation but not exactly, premium unlocks a specific feature. would you need to test that too?

[gloomy shell]

if its a large part of your bot, we might yes. i would just make sure your dms are open in case our reviewer needs to reach out so you can temporarily grant them/our testing server premium

[icy summit]

Yes :) you should waitlist this id: 333949691962195969 (oops sorry, ignore me and read the message of xiuhcoatlslayer)

[severe shale]

its kinda just an accessory thing. you just get to add your own custom slug to the website

[gloomy shell]

probably not necessary to test but it never hurts to be safe

[severe shale]

alright thank you

[icy summit]

Does your bot needs to have a website? Mine doesn’t

[severe shale]

huh whats this

[gloomy shell]

It does not have to have a website

Thats our verification server ID

[icy summit]

That id is the test server id, so you can whitelist that for premium, but what xiuhcoatlslayer said is better ;) that was just in the top.gg website)

[severe shale]

ohhh okay

i guess ill add a plan for that server then just to be safe, thank you

[icy summit]

I just changed the review note.. do they still see it?

And the invite link

[gloomy shell]

im not sure if the reviewer note is working as intended right now

[vast stream]

@gloomy shell hey there, could i ask where to ask about potential collab opportunities?

would file a ticket work?

[gloomy shell]

email [e-mail] for now please 🙂

or a ticket at https://support.top.gg works as well

[merry vigil]

Hi

[ocean pier]

Day 16 of waiting for my bot to be reviewed 🙂

[grand prism]

Good for you I guess

[drifting spire]

Uh so I have the gardener bot from grow a garden in Roblox and it keeps like bugging for example it stops telling the restocks and I have to re do the process for it to work

[wild stone]

@drifting spire

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[icy summit]

What do I do when my bot is offline while review? Bc my bot host is facing some issues..

[sweet grove]

your bot will get declined for being offline, and you would need to resubmit it.

[icy summit]

Okay… I hope they won’t review my bot till it’s back up

[sweet grove]

your bot was submitted yesterday, our current review time is 1-2 weeks.

Your bot should not get reviewed.

[icy summit]

It was submitted today… but I know :)

[wild heath]

Heyya i have a question about the review. I wait for 2 weeks for a review for my bot but nothing changed

[ocean pier]

Same problem, waiting since 16 days 😭

[wild heath]

i hope i get a review for my bot in few days

[grand prism]

it can take more than 2 weeks

[wild heath]

oh okay

[grand prism]

The time in which your bot will be reviewed depends on many factors

[wild heath]

which factors?

[grand prism]

This is influenced by the number of bots/servers to review, the free time of the reviewers and their availability (breaks for example)

[severe shale]

how many reviewers do you have?

[wild heath]

okay good to know

[severe shale]

just a suggestion maybe like queue system or something could be nice to give people peace of mind

its satisfying to see your bot moving up the queue

[wild heath]

true

[gloomy shell]

we hope to make our system more transparent in the future yes

[wild heath]

nice to know ^^

[upbeat hamlet]

Anyone here

Please help me

[digital sage]

write your question right away and they will help you

[fallen wadi]

i tried to add my bot and then i went out of the page how do i go back to it

[sweet grove]

you can go to http://top.gg/user/me and you should see it under your account, where your able to pick it up and submit it

[fallen wadi]

thank you

[weak snow]

@sweet grove

Quick question 🙋

[sweet grove]

sure go ahead

[weak snow]

Bots that requires administrator gets declined?

[sweet grove]

yes

[weak snow]

Why so?

[sweet grove]

bots never need full admin, its a dangerous permission to give

[fallen wadi]

prob cuz if bot gets hacked then alot of servers can get destroyed

[weak snow]

Nuked?

[fallen wadi]

probably

[weak snow]

I think they need it to access audit log and stuff

[grand prism]

Not really

[weak snow]

But how do I determine permissions my bot doesn't have commands it acts in real time

[fallen wadi]

what.

[weak snow]

It's like no discord related code blocks in the file

It needs different permission at different times according to prompt

[fallen wadi]

just enable all the permissions it needs

[weak snow]

It basically needs all as it can execute all tasks they have in discord api

[weak snow]

What about manage server and manage channels?

Can I turn it on?

[sweet grove]

yes if they are needed

[weak snow]

Alright just turn off the admin right?

[lone ether]

e.g. if you ask the bot "can you purge 10 messages" and the bot doesn't have manage_messages it should request the permission before attempting to purge the messages. you could implement something like this

[lone ether]

yes, you can see the guidelines here: https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

[stoic hornet]

hello! some days ago a staff deleted some bombed bad reviews from my bot and looks like some of those people noticed and they wrote a bad review again, is there anything we can do?

[lone ether]

open up a ticket #staff-tickets

[stoic hornet]

alr ty

[distant lily]

does anyone see why my bot doesn't have an image on its top profile? https://top.gg/bot/745404733857988740
both my application and its bot profile have images set on discord.com

[lone ether]

click "refresh data" under creator controls @distant lily

[weak snow]

Well, I have marked all the necessary permission I think the bot will need
Rest depends on server admins which one they wanna turn on and off!

[slate ledge]

Hello, how long does it take to review a submitted bot?

🥹

[grand prism]

1-2 weeks, sometimes even more

In the current moment, I would consider “sometimes even more” as the appropriate answer

[lone ether]

2-3 weeks now

[glad wasp]

mayble 4-8 weeks

[bold creek]

It's almost 3 weeks submitted my bot!!

[grand prism]

You'll have to be patient

[inner jolt]

Does anyone know what timezone the analytics are based on

[gloomy shell]

the whole site is based on UTC

[remote gorge]

does anyone know how to batch block a stream emotes using kickbot?

[normal narwhal]

-wrongserver

[wild stone]

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[lone ether]

@zinc oracle support scam -> @mossy lagoon

[silk flame]

problem with listing a server

server used to be listed on top.gg before that feature went down, but now refreshing the data has no change (member count, server image, etc)

I've tried re-adding the server server but i get an error message saying it's already listed.

Can delete and re-add again but want to know if there's any other fix before i do this

[grand prism]

Both of these functions (displaying the number of server members and updating the icon) were performed by the top.gg bot afaik. I don't know if they managed to restore this functionality correctly. It is possible that they are still working on it

[sturdy swan]

my bots been under review for 3 weeks now

[gloomy shell]

its been 17 days, which is a little over 2

it can take 2 or more weeks

you should be soon 🙂

[sturdy swan]

thank you, wasnt sure the exact day i input it lol was just guestimating

[severe shale]

hi can you check when i submitted my bot? i forgot

feels like forever

tbh

or is there a way to check myself

[gloomy shell]

we're working on getting the information onto the site so that users are able to check for themselves. Right now its in a staff only logging channel.

it looks like yours was submitted 7/13

[severe shale]

ooh alright thank you!

[gloomy shell]

yw!

[dapper sand]

Bot Application checking time??

On top.gg

[gloomy shell]

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[ocean pier]

Hi, my bot was reviewed today by Emad but it neither approved nor denied, and I'm waiting since 18 days for my bot to be approved.

[tepid scroll]

Any update of bot id-1389842700110663681

It's been 2 weeks

[cerulean blaze]

Your bot’s review wasn’t completed because it was added at a time when I had to step away from my device, so I wasn’t able to finish the review

[ocean pier]

oh okay so how long it will take?

[cerulean blaze]

This is due to the availability of the reviewers, but it shouldn’t take too long

[humble laurel]

Need help the bot was uploading my videos normally yesterday. The only thing I did was to change the custom message and today whenever my upload went live the only thing it notified was the custom message and I did not gave a link of the video. How do I fix this?

[grand prism]

Sounds like you are on wrong support server

[humble laurel]

I just joined and it was the server from the website for the YouTube mod bot

I guess their website is fucked up too 🤣😂

[ocean pier]

alright thanks 🙏🏻

[daring hinge]

my counting bot aint working bruh

<@&817055174613794826>

[grand prism]

It's top.gg support server

[daring hinge]

UGHHHHHH

BRO

THEY TOLD ME TO JOIN GERE

BRUH

[sweet grove]

...

[feral frost]

Is there any ETA on when the API issues with the vote endpoint will be resolved? Please ping on reply

[sweet grove]

Has a staff member confined this already?

[sweet grove]

What issue

[grand prism]

/bots/{id}/votes returns an empty array afaik

[feral frost]

yeah it's in the pinned message and I was told about it a while ago when I first reported it

[grand prism]

You should be using webhooks to receive votes anyway, so I don't know if this is a big problem

[feral frost]

this message

[sweet grove]

Alright I’ll bump this internally

[feral frost]

i do, but I use the API endpoint to track vote counts

[feral frost]

thank you!

[grand prism]

But doesn't the endpoint responsible for finding one bot already have this information in the object?

[feral frost]

hmmm yeah that might work actually assuming that's not broken too

thanks for recommending it, i'll try it out

[keen meteor]

Hello, I have a bot. It is still in the testing phase. How can we test it here?

[rotund oar]

Hello. I cant vote

[sweet grove]

Do you see an error, are you on iPhone by chance?

@vagrant wigeon

[rotund oar]

Yes iphone

[sweet grove]

derek check mod logs pls

[sweet grove]

yes that is a known issue unfortunately. We are working on a fix, for the mean time you need to use a computer/another device that isn't iPhone thanks for your patience.

[gilded glacier]

what version of IOS are u running ?

[tepid scroll]

update ?

[fluid birch]

there's no logs of your bot being submitted

it is in queue however. I'll check what's up

[tepid scroll]

Thnx bruh actually it's more than 2 weeks so I knocked once ..

[fluid birch]

our expected queue times are about 2 weeks, more or less

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[lilac veldt]

Hi! I paid for rain minutes this morning and it still hasn’t shown up in my accounts

Can someone help me?

[vagrant wigeon]

rain minutes?

you may have the wrong server

[lilac veldt]

Is this not the cat bot server?

[vagrant wigeon]

nope! this is the top.gg support server

-wrongserver

[wild stone]

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[cursive stag]

can we get ros bot here

[thorny apex]

How do I display my server count on my listed bot?

[gentle garnet]

https://docs.top.gg

[thorny apex]

I don't think you understand, I meant this for example, the server count listing on the top.gg website page

[gentle garnet]

yes, I know

https://docs.top.gg/docs/API/bot#post-stats

[thorny apex]

Ohhh okay, my bad

Thank you

[patent ruin]

How Do I Know If Top.gg Is Hiring Staff/Helpers Or Bot Reviewer.

[gentle garnet]

it'll be in #announcements

[tranquil creek]

Is there any specific formatting information for a bot's page? Using Discord's markdown seems to be partially involved, however bullet lists aren't there and overall formatting seems...odd...

[normal narwhal]

it’s css/html

-css

[wild stone]

You can customise your long description using CSS! That includes things like:

• Changing text and background colours
• Adding background images
• Styling and even animating elements

If you're new to CSS, feel free to ask for help in ⁠#development or check out this resource.
Please see our guidelines here.

❌ Do not hide or edit core page elements (like reviews, bot info, ads, etc.)
❌ Do not change or overwrite text content from Top.gg elements
❌ No NSFW or seizure-inducing CSS (like rapid flashing)
✅ You can recolour borders or backgrounds, just don't mess with the text inside them!

[tranquil creek]

Is there a list for the queue anywhere by chance? Also noticing the "note for reviewer" field states it's saving my notes, but it's empty when I refresh the page.

[grand prism]

There is no way to see the queue, only reviewers and moderators can see it. Apparently they are supposed to work on this in the future

[tranquil creek]

I'm not super concerned, more time to clean up my spaghet if anything lol. Just curious. Thanks!

[icy summit]

Are you allowed to use ai for text parts in your bot? And the about me?

[icy summit]

About the note, same!

[fluid birch]

Yes

[fluid birch]

Reviewer note is bugged at the moment

[icy summit]

They still can see it? Bc my note is like really important

[normal narwhal]

no, it’s not visible. you can dm one of us to let us know with your bot’s ID and we can note it down internally

[quartz zenith]

Heya, why did my bot suddenly get deleted? It's still up and running on discord

1384295637025292381

This is the bot, I've looked throughout the server but can't see that you guys deleted it

[sweet grove]

Your correct, I don’t see any record of it being deleted, I would open a #staff-tickets

[grand prism]

There is different bot accepted

[sweet grove]

@quartz zenith

[quartz zenith]

Will do, thank you so much!

[sweet grove]

Did you delete the application?

[quartz zenith]

Nope, I haven't

[sweet grove]

And if you click refresh does it change the name?

[quartz zenith]

Everything is exactly the same, suddenly it stopped showing off the profile picture so I looked up what the problem could be

And then I pressed refresh data and suddenly it says deleted user

[sweet grove]

Gotcha

I would double check your Bot ID

[grand prism]

This is ID of the bot submitted on top.gg - 1358733056290324520

[sweet grove]

Make sure it’s the same as what you have that’s posted

[grand prism]

IDs doesn't match

[quartz zenith]

Oooh, I know what could have happened, I had a public version and a test version of the bot. And I accidentally submitted the test version to top.gg, how can I resolve this?

[grand prism]

You need to submit main bot

[quartz zenith]

And that might take 2 to 3 weeks right?

[grand prism]

Probably, yea

[quartz zenith]

Gotcha

Thank you nonetheless

[south relic]

Good evening. My bot was rejected a long time ago and since I continued developing it, I would like to send it for re-checking. How can this be done? The thing is that my bot's commands are not intended for personal messages, but for the server and apparently the checker simply made a mistake. At the same time, the checker is no longer your employee.

[sage monolith]

just go to https://top.gg/bot/YOUR_BOT_ID and you will get the option to re-submit

[south relic]

ok, thank you

[ripe bane]

Can the site be tweaked to support older devices ?

[pale elbow]

If my server description has words like spammy egirls or tryhard dating will top.gg flag it as mature?

[lone ether]

yea we don't do nsfw servers anymore, you'd have to get rid of those words

[pale elbow]

I do see a few servers listed with egirls in the title/headline tho

dating too

[lone ether]

you're free to report those, they may have edited the tags after they've been approved

egirls is fine, dating is not

[pale elbow]

okay

and what about the word simps?

[vagrant wigeon]

depends on context but the word itself is fine

[tranquil creek]

Hopefully mine is pretty obvious based on the bot's purpose lmao. Needs manage roles perms

That being said, I've still yet to push the latest updates to it from my dev instance, which informs you of this requirement when trying to use it lol

[hardy seal]

why always this message appears to me when im trying to ad discord server? :
Something went wrong.
This Server was already submitted.

[supple mica]

Sounds like the server might be submitted already

[tranquil creek]

So I've just realized the markup is being converted to HTML, but it's not actually showing everything properly. UL/OL/LI items are just indented line breaks. No numbers/bullets. My browser/page is not the only one not rendering lists at all lol. I guess the default CSS for top.gg needs some fixin.

[slender falcon]

this is intentional

you can also just re-enable this functionality using <style> tags

[tranquil creek]

So essentially just adding <style>menu, ol, ul {list-style: revert;}</style> fixes it lmao. Why remove them? Doesn't make much sense IMO.

[slender falcon]

Its typical in most tailwind/component lib libraries in nextjs

have look at the NextJS stack you'll see what I mean

most things have their own list components

[tranquil creek]

Is there a different approach that should be taken then to make lists?

[slender falcon]

nah just using the css element reverts works

[lavish nova]

@sage monolith

[sage monolith]

yes?

[lavish nova]

You have rejected my bot stating this reason

[sage monolith]

yep

check the screenshot attached

[lavish nova]

Neither in the screenshot it says it needs manage roles

Nor in code

[sage monolith]

read the decline reason once again, you weren't able to understand it only

[lavish nova]

Can you explain?

Like what was the mistake

[sage monolith]

your bot should need Manage Role perms and not Manage Channel for lock/unlock commands

[lavish nova]

Oh okay got it

My bad sorry buddy

[sage monolith]

no worries

[lavish nova]

But buddy

wherever i am searching it says this
@sage monolith

[sage monolith]

read it once again

'for a certain role'

[lavish nova]

Yeah?

So my lock command locks the channel for everyone role only

[sage monolith]

everyone is not a role..

like it is in some sense, but manage roles is enough to manipulate the channel permission for everyone role

[lavish nova]

Will this thing be able to be done by manage roles perms?

Cause thats what my bot is doing

[sage monolith]

yep this can be done using manage roles

[lavish nova]

Ok wait let me change the code then

[lavish nova]

Ok submitted the request again!

Hope so it clears verification this time

:)

[livid mesa]

Currently, after submitting a bot on top.gg, there is no confirmation—neither by email nor Discord DM. It would improve the experience if users received a Discord DM from top.gg’s official bot confirming their submission.

[lone ether]

you get a confirmation screen after you submit your bot

[livid mesa]

I forgot the date

[lone ether]

a mod said it'll be implemented on the site iirc

[zinc sonnet]

do reported reviews ever get checked?

have one on my bot page thats been at This review was reported and is being checked by our moderation team. for a few months now

not a big issue just wondering

[gloomy shell]

our mods are currently unable to unflag reviews (it just doesn't work). we can delete them but not unflag. its something that we're working on fixing 🙂

[zinc sonnet]

ah oki, thx

[covert sapphire]

How to upload image in this description?

because this is not working with me

[grand prism]

It should be direct image link

Ending with .jpg/.jpeg/.png etc

[fallen wadi]

can someone teach me how to make my discord bot use external emojis like @gusty crane

[covert sapphire]

i tried that and it's not working

[grand prism]

Does the link work in your browser?

Because for me it doesn't

Nvm

[covert sapphire]

yes

[fallen wadi]

is there anyway to like convert the prices on your website to USD?

[covert sapphire]

it's not working with discord image url too

[covert sapphire]

i got it

now i need to know how to remove someone from my bot ?

[grand prism]

What do you mean "remove someone"?

[lyric juniper]

Hey is ther any bot which helps in getting the data of votes?

Like this user voted this number of times and so

[grand prism]

There used to be a bot called Vote Tracker

Idk if it still exist

[lyric juniper]

It does but It doesnt give the count like this user has voted this number of times and so

[covert sapphire]

those is not in my team anymore i want to delete them

[grand prism]

Well, it's a legacy feature iirc. Top.gg switched to teams

[gloomy shell]

If you transfer the bot to a team and back to your user it will only show you instead

[covert sapphire]

Ok, done thank you

I can't save changes

[covert sapphire]

how to change background of page ?

[sweet grove]

What happens when you click save?

[sweet grove]

You need to use html/css in the edit page for description

[covert sapphire]

can you give me simple code for changing background color

[covert sapphire]

nothing

[sweet grove]

You can ask gpt

[covert sapphire]

he is saying can't edit html/css

[sweet grove]

ive confirmed the issues with editing team pages, and have forwaded over to our dev team.

[sweet grove]

You can, needs to be done with script tags. Here is an example:

<script>
document.body.style.background = "linear-gradient(to bottom right, #1e1e2f, #3c3c5c)";
</script>

[covert sapphire]

this working

<style>
body {
background: linear-gradient(to bottom right, #1e1e2f, #3c3c5c);
}
</style>

okay how to change icon color and button

[sweet grove]

that would be a GPT question.

All needs to be done with code.

[covert sapphire]

Ok i made it

[icy summit]

I have a question, someone said the reviewer note is bugged, but I updated it and not sure if it went trough… can someone check what my note is?

And can someone change my nickname to 𝐒𝐓✰𝐑 (ping me please)

[normal narwhal]

no, notes do not work at the moment. you can let us know your bot's ID and what you want noted if need be

[icy summit]

Okay!
Id: 1394704507652276365
Note: there is a command that checks if the server has premium, if not it shows the free version, if you do the premium, so if I give the server premium, they can not see the free part, they should shoot me a dm, if they are testing my bot and want to see the premium part, I’ll give them premium then.

[fast fulcrum]

its been more than 2 weeks, however there is no update whether my bot has been approved or not. How to appeal ? or reach out to the mods of top.gg ?

[normal narwhal]

it's still in queue then and hasn't been reviewed

[fast fulcrum]

wow, oke, thanks for the update. Love the website tho, iz slick

[sturdy swan]

Hello, I would like to kindly request the removal of a feedback. Unfortunately, I’m unable to delete it myself as the delete button is not visible. I would greatly appreciate it if you could remove it on my behalf. Thank you in advance.

[hallow frigate]

hello, small question
will we get this option back as servers are back to top.gg?

[severe shale]

hi i had a question, for the bot invite url i just added the url of my dashboard because thats how people are supposed to invite the bot so its seamless, the invite is the same on discord. the add app button on my bot also redirects the user to the dashboard where they select a server and it will send them to the bot invite url. thats fine right?

[shell inlet]

hi you can create a ticket in #staff-tickets and ping me

[shell inlet]

yes you can submit servers on top.gg now once again, https://top.gg/servers/new

once approved u can put the link there

[shell inlet]

yes that's not a problem

[severe shale]

okay thank you

[tacit helm]

I need support

[grand prism]

Just ask your question

[tacit helm]

My bot will be inactive because the code editor I use isn't working for me

I've been waiting 19 days for a review, and I don't want to have to wait more than 2 weeks again

[pliant mauve]

you can add a reviewer note in your bot's page. State there that your bot will be offline for *insert day/s and/or hour/s

So that the reviewer will know and it won't be declined for being offline

[tacit helm]

ok thank you

[pliant mauve]

No problem!

[hallow frigate]

I do have both my bot and servers on top.gg but is it normal that when I go to edit my bot I don't see the option to add the top.gg server url?

[icy summit]

Huh isn’t that bugged?

I was told it was

[pliant mauve]

If you're not able to put one, feel free to leave the note in the bot's description

[icy summit]

It’s too long..

[raven stag]

its been more than 2 weeks, however there is no update whether my bot has been approved or not. How to appeal ? or reach out to the mods of top.gg ?

[shell inlet]

can you give me your bot id?

[raven stag]

@shell inlet 1178269768185294978

@shell inlet

[shell inlet]

please be patient until i respond you already pinged me once

[raven stag]

Alr , sryy

[jolly olive]

Am how is queue going i think i submitted my bot over 3 weeks?

[karmic scroll]

Hello

When i put a app id i cant press find bot

[sweet grove]

There is an error message in red. What does that say in English?

[slow jacinth]

i'm trying to add my bot, and i'm always getting this 😭

[digital sage]

perhaps the link is incorrect or has been changed

or confused the links for inviting the bot with the link for inviting the support server

[inner vortex]

can’t ya’ll just pause the voting for androids? if it’s not working for apple. it’s not fair. not everyone can afford an android at this moment.

[inner vortex]

what IOS needs to be able to vote?

[agile estuary]

Any EST's on how long the wait times usually are for emails equiring about Sponsored spots.

[slow jacinth]

I just waited, and it worked after 1 hour

[slow jacinth]

but it still doesn't make sense that I get the 404 error even after adding, it appeared normally on the dashboard, but whenever I tried to edit or view I got this error

[thorny apex]

Can staff unflag reported reviews as of today? I would like to unflag a review that I accidentally reported

[grand prism]

Most likely they still can't unflag them

[raven stag]

has been two weeks, and my bot has not yet been reviewed. My bot ID is 1178269768185294978. Could you please check the status ?

[raven stag]

Almost same 💔

[gloomy shell]

Your bot is in review on the website. it'll be reviewed when its turn comes

the current review time is 2 or more weeks

[real summit]

any one for patnership

mincraft server

[sly sable]

I haven't had any issues with voting on apple

[charred pumice]

Hi, my bot 'Wings' has been under review for more than 2 days. Could someone please check its status? Thank you!

[rich monolith]

Hi, I don't understand why my bot is not appearing in the search list on top.gg - "Pippin The Mover" (id 1123143036763906048). If I write the exact name of the bot in the search bar it's not listed there but I get all kinds of unrelated bots in the list. Is there something special I need to enable to make my bot appear in the listings? I think it's undiscoverable to users now. I believe it was working just fine a year ago. Has something changed?

[charred pumice]

when u listed your bot in top.gg

because it take 1-2week for review and after that your bot verify and public

[rich monolith]

It's been listed for over a year, and it was possible to find it via the search without any problems

[charred pumice]

oo so make ticket for this problem

[rich monolith]

where and how to do that? That's why I came to the support channel 😅

[sweet grove]

Heyo 👋, I’m checking on it now

So it does seem to show up for me, just a little down the list when you search the exact title

[charred pumice]

did u see mod ticket channel

its below this channel

bro its showing see

[grand prism]

But it doesn't work with the full name for some reason

[charred pumice]

oo

[grand prism]

Works with "Pippin the Move" but not with "Pippin the Mover" for some reason

[sweet grove]

Ya I’ve reported it internally, something isn’t working as it should.

Watch when I type the bot name in, as the bot disappears when I type “e”

[charred pumice]

oo yes

[rich monolith]

Thansk for confirming. Interestingly enough right after I had posted my initial message , I added extra tags and clicked the "refresh data". Before I had done that, even writing "Pippin" didn't show it up in the list

[tranquil creek]

Curious how large the queue is right now for verification lol

[inner vortex]

does vote streaks lose count if top.gg has issues on iphones?

[inner vortex]

welp it’s just me then

you probably have the newest phone

[gilded glacier]

Prolly you should have the latest version running
Older versions might just not work properly
Voting works for me (running IOS 26 dev beta )

[sly sable]

it took my bot maybe 2-3 weeks to get approved this past week

[livid mesa]

I have submitted my bot on 15 July since I added 2 new features and deleted a feature

(ADDED)
**1. DUNGEON MASTER LITE GAME

2. UPTIME LOGGING FOR BOTS**

**(REMOVED)

1. MEDIA COMMANDS**

[stoic lotus]

Its been over a month &+ my bot is waiting for review? Usually its take 1weeks?

[gloomy shell]

I see you submitted your bot on July 7th, so about 18 days ago. right now our reviewal time is 2-3 or more weeks

[hardy solstice]

Hey, the https://top.gg/api/bots/:bot_id/stats endpoint timeout for me

[sturdy swan]

What's the wait time up to for servers? I'm well over a month.
I know the whole line about 2 weeks or more, but is there anything up-to-date? I'm just trying to get a Fortnite server on the map.

[gloomy shell]

servers should be immediately approved by our automoderater unless something breaks the guidelines

try removing it and reapplying, and see if it gets auto approved within the next few (?) hours - not sure how often that runs

otherwise review our server guidelines and ensure youre meeting all the requirements : https://support.top.gg/support/solutions/articles/73000502503-server-guidelines

[tranquil creek]

I forget when I submitted mine but I think I'm at 3 weeks now

[sly sable]

if that's true then you should be coming up!

[tranquil creek]

I mean I'm glad more late than early because I was still fixing a lot of shit (I jumped the gun and submitted it too soon lol). Should be pretty smooth now, but always expecting something to go off the rails lol

[sly sable]

I did the same with my bot lol. It has nothing but blackjack when I submitted, had a whole community with a whole themed game 🤣

[inner vortex]

not everyone has enough data to update like you

does vote streaks lose count if top.gg has issues on iphones?

[tranquil creek]

oh mine had quite a few issues when I was expanding it. Misused variable names (ex. "deny" vs "denied") amongst other things. Didn't really have anyone to help test anything with it so it went unnoticed lmao. Still some issues but we're getting there.

it's a simple bot, really. Still gotta make sure it's locked down properly though since it uses manage roles and possibly manage channels in the future (TBD if I'll add still). Don't want any shenanigans going down lol

[sly sable]

oh making mine async was the biggest change I had to do

[simple mountain]

Hello

[tranquil creek]

For sure. Asyng is wild to adapt to. I struggled with that sort of transition like a decade ago going from PHP to Node.JS lol

[grizzled narwhal]

Huh interesting. I'm wondering if this is because discord bot creation is high right now or if the team is on vacation. If it's the former I wonder why

[grand prism]

The most active reviewer is on break + apart from bots they also have to check servers that have not been accepted by automod

[grizzled narwhal]

ahhh dang I was hoping discord bot creation went up

[timid harbor]

Sir, it seems you banned my account thinking it was someone else’s alt, which is not correct. Is it common to ban someone without any proof? Because of this misunderstanding, I haven’t been able to get my bot approved on Top.gg for the past 3 years. I kindly request you to look into this again

[icy summit]

Is it okay to have a mod only panel? (No one has access to it, only mods) if yes, does the reviewer need to have access to it?
Bc there are things that are dangerous.. like data reset and stuff

[shell inlet]

there's no need for us to access of admin functionality of the bot

just make sure you're not breaking any developer tos

[icy summit]

Oh okay! Thanks

[hasty geode]

I have a question

Who haves to check this

[icy summit]

That will be right :)

also can you remove a bit from the queue?

[hasty geode]

I just went over the request thing rn

[shell inlet]

that means your bot has been submitted and it will be reviewed by our end

[dense granite]

For some reason my voting is not working, it does not load pass this point any help?

None of these buttons work expect the top.gg logo

When I’m at the homepage everything works but as soon as I click on a bot icon then it suddenly stops working

[shell inlet]

hey this is a known issue for few of iOS users, sorry for the inconvinience! our team is working on it, meanwhile please try voting through your pc.

[dense granite]

Ah alright

[dense granite]

Btw any estimated time it’ll be fixed since the issue has persisted for awhile now

[shell inlet]

hey no i cannot give you any ETA right now please keep an eye on #site-status and #announcements for more updates

[dawn cape]

How do I fix the invalid invite problem

Since my bot has been declined 3 times due to this issue

[tidal flower]

Who do I contact if my bot has been pending approval for over 2 weeks?

[digital sage]

just wait

[weak mist]

hie, why does top.gg still have the discord servers category but don't accept new listings??

[lone anvil]

because we do accept new listings

[weak mist]

then why old listings don't come up when search??

[lone anvil]

Is your server actually listed or still in the queue?
When we relaunched the server list, an automod went through the entire list and any server that didn't pass it automatically was entered into an review queue

If it's still in the queue, it should say this on your server page
https://img-pyrouat.marcorennmaus.de/4a2CAlEO

[peak plume]

How do I remove my bot and groups from top.gg?

[digital sage]

I saw something similar in the profile. There is a section "forbidden zone", and there is a button "delete", maybe this is it

[sweet grove]

Did you figure this out yet? Sorry about the delay.

[tacit helm]

@hallow stag They have rejected my bot, and if I set the date and time that my bot was going to be inactive

[lone ether]

to dispute a decline, please dm the reviewer who declined your bot

[tacit helm]

I can’t

[wild stone]

@tacit helm

Most staff members have DMs enabled. If you're unable to message someone, the issue may be on your end.

Please check:
Right-click Top.gg > Privacy Settings > Allow DMs from other members in this server
Settings > Content & Social > Select Top.gg > Allow DMs from other members in this server

If you've enabled both and still can't DM a staff member, feel free to ping them in this server!

[tacit helm]

I only see his discord ID and top.gg profile

[lone ether]

please dm @sage monolith

[tacit helm]

If I have DM activated

[tacit helm]

Oh thanks

[lone ether]

np

[peak plume]

no

[sweet grove]

Okay so if it’s your bot you can go here

https://top.gg/bot/569374070471262211/delete

For your team, go to your profile and click the team and then go to settings and at the bottom there is a delete.

[peak plume]

What should I put in the field where I can type?

[sweet grove]

The team/bot name I believe

[strong wren]

How can I update my bots server count? It's in 54 but shows as 0

[grand prism]

Send it via top.gg API

https://docs.top.gg/docs/API/bot#post-stats

[strong wren]

Damn

Ok

Can't it be automatically fetched somehow? Other platforms do that

Would be a nice update

[grand prism]

The number of servers is probably not available through the normal API

[tardy lance]

@sage monolith

[sage monolith]

yes

[tardy lance]

sent you a dm regarding my bot approval

[sweet grove]

Type in "DELETE" all caps.

[peak plume]

thnks

[random umbra]

If your bot is using discord.js or eris, then look into this: https://www.npmjs.com/package/topgg-autoposter

[strong wren]

discord.py

The only one with a nonfunctional api

Actually nvm I have the rewrite

[azure tusk]

Hy I uploaded my bot on top.gg what else I have to do ?

Plus I don't have a web panel for my discord bot so it's ohk right?

[lavish musk]

@sage monolith

[sage monolith]

yes?

[lavish musk]

How can we know if our bot is been checked

[sage monolith]

you will get a ping in #mod-logs and also a dm

[lavish musk]

Even if the bot is rejected, right?

[sage monolith]

yes

[lavish musk]

I gave this request two days ago. How much long will it take?

[sage monolith]

2-3 weeks or sometimes more

[lavish musk]

Thank you

[jolly olive]

Where can i open a dispute?
My bot is rejected because of description and i'm confused?

how is this spamm/junk?

[grand prism]

DM the person who reviewed your bot

You have their ID

[jolly olive]

Yeah is resolved now ❤️ thanks

[split flame]

how does one become a Reviewer?

[lone ether]

-apps

[wild stone]

@split flame

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Reviewers
Reviewers are Top.gg staff and must be 18 or older. Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Reviewer.

Applications are currently: closed
We open applications when we need more Reviewers. Please keep an eye on #announcements for more information!

[tranquil creek]

My not was rejected but the link doesn't go to anything says the content is no longer available?
#mod-logs message

[lone ether]

please dm @shell inlet as they reviewed your bot

[tranquil creek]

I looked at my logs, says they didn't give my bot MANAGE_ROLES permission? Unless that check I added is needing fixed

[lone ether]

you'll have to dispute it with the reviewer, please wait for a reply back

[tranquil creek]

The sad part is my bot literally tells you when it's missing the permission to avoid user confusions and I see it told them this in the logs

[supple mica]

I can confirm your bot has the permissions Allow Roles and still gave the error 👍

[tranquil creek]

Can that role be double checked please? I just tested both beta/prod versions, neither gave the error so long as one of the roles it has has this permission (both default app role and a general "bot" role, checked individually, only errored if neither had).

[supple mica]

The roles are setup correct

[tranquil creek]

Also regarding the link in the mod logs, it's missing the required GET parameters in the URI string, that's why I couldn't see it

[supple mica]

https://ray.needsthe.icu/i/2025-07/Discord_ApcYDDyAOv.png

[supple mica]

We invite bots to the server with 0 permissions and add them as-needed

Try with 0 perms on your bot and work your way up

would be best to test it

[tranquil creek]

Checked logs, it's definitely missing

idk where it missed out, but toggling the perm off in my guild throws the error and back on works normal

[supple mica]

Just make sure the bot is resubmitted and itll be retested soon

If all is well then it should work fine next time round

[tranquil creek]

does that mean I gotta wait 3 more weeks though because of this? 😭

[ember anchor]

when will i be approved

[sweet grove]

-upto

[wild stone]

@ember anchor

When will my bot be reviewed?

Our current average review time is 2-3 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[desert sonnet]

-resubmit

[shell inlet]

hi you have to go to your bot page and re-submit the bot

https://top.gg/bot/<your bot id>

[desert sonnet]

Just wanted to check time frame

[shell inlet]

time frame has been significantly reduced from 3 weeks to 1-2 weeks now

[desert sonnet]

Already did

They told me in ticket

If i resubmit

Its only 1 day

?

[shell inlet]

it'll be done faster than expected

i can't guarantee that

[desert sonnet]

Someone did

Her i cant remember name

She has 3 letter name

[desert sonnet]

@lone ether

[tranquil creek]

I resubmitted mine after adding a bit more output to the error message so I guess we shall see

[desert sonnet]

I created a ticket and ixz said you need to wait only 1 days

I asked her 3 times

[shell inlet]

i spoke to her, it will be reviewed in 1 to 2 days

both of you ^^

[desert sonnet]

We’ll see , thanks.

[weak snow]

@shell inlet

[tardy lance]

But there are other bump bots too on top gg???

[tranquil creek]

I'm guessing yours uses other services for bumping and theirs uses top.gg

[grand prism]

If they work fully on Discord, it's fine, if your bump bot has a website (where bumped servers are displayed), then it's considered competition

[raven stag]

my bot has more votes and it is showing down

[polar gale]

I want to transfer my top gg bot page ownership to this I'd. Can anyone help me ?

[grand prism]

Open a ticket on #staff-tickets

[shell inlet]

that's the newly approved bots listing

trending bots

it isn't sorted by votes, it's sorted by which bot was approved most recently

[raven stag]

ok

[coral siren]

hey guys my bot 1348370129804591115 was approved about 24 hours ago (hooray) but i'm wondering if someone can help me figure out why the bot's profile picture isn't being displayed? i can see it on my side but when other ppl visit the page, it just looks like this. does it just take some time to display properly?

[gloomy shell]

-refreshdata

[wild stone]

@coral siren

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[gloomy shell]

try this and it should help!

[coral siren]

ty

[idle raft]

Just a very tiny question, how long are votes valid for? (When does one vote Expire)

[sweet grove]

They are valid until the end of the month, so on the 1st of the month the counter gets reset back to 0 to insure its fair for new bots that just got approved so they have a chance to catch up to the big dogs. Users are able to vote every 12 hours and have there vote count for 1, except on weekends where 1 vote counts for 2,

[idle raft]

Alrighty, thankies

[eternal knot]

Is there an official Python API wrapper for top.gg that is still being maintained?

[quasi kraken]

https://github.com/Top-gg-Community/python-sdk Reffering to this?

[desert sonnet]

@lone ether 1 day left my bot still didnt reviewed

[quasi kraken]

..

Reviewing can take from 1-3 weeks

[desert sonnet]

Nope

[quasi kraken]

yes

[desert sonnet]

She said ur bot will be reviewed in 1 days

[desert sonnet]

like i said

she told

[desert sonnet]

As you can see

[quasi kraken]

🤦‍♂️

[shell inlet]

it hasn't been 24 hours since i said that, and i gave you a range 1 to 2 days, which is 48 hours

[desert sonnet]

But she said 1 days .-.

[shell inlet]

it hasn't been a day

please be patient, don't ask again and wait until it's reviewed, if it was the reviewer's fault it would've been reviewed instantly

[desert sonnet]

[lone ether]

it hasn't been a day.

[strong wren]

There is an official one but it's not maintained. There are working rewrites though

[eternal knot]

Can you send me the links of the rewrites?

[strong wren]

The only one I know is https://github.com/null8626/python-sdk/tree/v0-public. The snippets to see how to use it are in the repo README