support

[grand prism]

Everyone can help if they want to

[sturdy swan]

Some get angry

[grand prism]

I haven't seen anyone from the administration here be angry about anything

[sturdy swan]

I got

From another server

[icy heron]

Staffs are just some voluntarily folks with a role. Nothing much different from me, I also voluntarily wanted to help you. ^u^

Also yea, anyone can help here.

Also before I forgot. Asking questions were never wrong. We ask when we don't know, because we want to know. Though confidential things cannot be asked — I'm sure you know what I mean, what can be asked and what can't.

[light rain]

Anyone can help
and staff here wont be mad, they will be happy instead

[sturdy swan]

❤️

Topgg staff team is best

[fringe portal]

Hello. I recently purchased a Discord bot and the previous owner gave me ownership of the bot on the Discord Developer Portal. I would like to know if it is possible to give me ownership of the bot on Top.gg, since the owner says it is not possible to remove the bot (so that I can add it again with my ownership) or transfer ownership of it.

[supple mica]

of course its possible to remove it

you can contact a moderator and provide proof of ownership to do the transfer

[zinc oracle]

The person currently listing it on top.gg can also delete it for you

[fringe portal]

i know that. but the old owner says "There is no way to do it"

Can anyone transfer it for me please? I think its better that removing and adding again, since the votes will not reset

[supple mica]

if you know it, then why do you take what the old owner says into consideration?

the old owner can remove it

or a moderator can remove it

that's the only way to transfer ownership

votes will be reset either way.

You can wait until the new month rollover in a couple hours if you wish

[fringe portal]

oh ok! can you remove it for me please?

[supple mica]

^

[fringe portal]

how can i provide a proof of ownership?

[supple mica]

Prove access to the bots live code by changing its status, running an owner only command such as eval etc.

[fringe portal]

ok. Can i sent the proof here?

[supple mica]

no

reach out to a moderator in dms

[fringe portal]

can i dm you?

[supple mica]

yes

although it is new years so moderator replies could be delayed

[river whale]

Is it possible to view the number of votes the server obtained in the previous month before top.gg reset?

[grand prism]

No, it's probably not possible unless you track it yourself

There is a website that collects bot statistics but not server statistics

[lethal mantle]

😉

[fluid rapids]

One message removed from a suspended account.

[lethal mantle]

Ok

[broken cradle]

this is a png???

[lone ether]

known issue

no eta on fix

-resetvotes @blazing garden

[wild stone]

Why have my votes reset to zero?

Vote counts for bots and servers resets every month. Votes reset to 1 upon the first vote after midnight UTC on the first day of a new month.

💡 You can read more about how voting works in our support article: What is Voting?

[broken cradle]

oh ok thanks
also ur banner is amazing

[lone ether]

thank you

they will sooner or later

must be cache

the bot is having issues with that rn

use another bot that helps with this

votetracker

if u don't like that one just search for vote tracking on topgg

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[lone ether]

uhh im sorry i dont know about that

probably an hour?

if it doesnt update in an hour try clearing cache

[mellow basin]

how can i become a bot reviewer

[fluid rapids]

One message removed from a suspended account.

[mellow basin]

no like bot reviewer

[light rain]

-apps

[wild stone]

@mellow basin

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[heavy patrol]

how to add images like this in bot page

[grand prism]

You can use html, css and markdown in your bot description

The answer is: there are many ways, but the simplest is probably the html <img> tag

[heavy patrol]

thankyou

[heavy patrol]

one more doubt : if we edit the page and save the vote count will reset ?

[grand prism]

No, the number of votes has nothing to do with the description

[heavy patrol]

but the bot have 50+ votes (in morning) before i edtiing the description but now its showing 1

[icy heron]

Vote counts reset on 1st of every month. It's new year. 😅

[icy heron]

@heavy patrol Refer here.

[heavy patrol]

bruhh but in the bot the bot have 50 votes

[icy heron]

What's that mean?

[heavy patrol]

nothing let me read that

[random ravine]

Hello i have question about the role reward

When you vote top.gg will add the role to the user but after 12h does the role get automatically taken

[lone ether]

the bot is having issues with roles rn, you should use another bot like VoteTracker

also yeah the role will automatically be removed if the user doesn't vote continuously

[random ravine]

Alright Ty

[novel socket]

any eta on when the votes will be reset?

[floral pagoda]

-resetvotes

[wild stone]

Why have my votes reset to zero?

Vote counts for bots and servers resets every month. Votes reset to 1 upon the first vote after midnight UTC on the first day of a new month.

💡 You can read more about how voting works in our support article: What is Voting?

[floral pagoda]

If you still see the old count it might be because on one voted for it yet

[novel socket]

I just voted rn, so I'll give it a bit and see, thank you

[icy heron]

Yea after voting it'll take a few while to get updated.

[sturdy swan]

@floral pagoda dm pls help

[icy heron]

If it's something confidential, you may DM a moderator with a straightforward question — else, just state em here.

[lone ether]

it's ok if he wants to dm cms

doubt they'll get a reply fast cuz new years

[icy heron]

Sure.

[untold mesa]

const { Client, Intents } = require('discord.js');
const axios = require('axios');
const cheerio = require('cheerio');

const client = new Client({ intents: [Intents.FLAGS.GUILDS, Intents.FLAGS.GUILD_MESSAGES] });
const targetChannelName = 'bot'; // Replace with the actual channel name

client.on('ready', () => {
console.log(${client.user.username} has connected to Discord!);
});

client.on('messageCreate', async (message) => {
// Check if the message is in the specified channel
if (message.channel.name !== targetChannelName) {
return; // Ignore messages from other channels
}

// Check if the command is "!vacation"
if (message.content === '!vacation') {
    // Fetch vacation ideas from Check24
    const check24_url = "https://www.check24.de/reisen/";

    try {
        const response = await axios.get(check24_url);
        const $ = cheerio.load(response.data);
        const vacation_ideas = $('.reisen-hotelname a');

        if (vacation_ideas.length > 0) {
            const random_idea = vacation_ideas.eq(Math.floor(Math.random() * vacation_ideas.length)).attr('title');
            message.channel.send(`How about a vacation at ${random_idea}?`);
        } else {
            message.channel.send("Sorry, couldn't fetch vacation ideas.");
        }
    } catch (error) {
        message.channel.send("Sorry, couldn't connect to Check24.");
    }
}

// Your existing message handling
if (message.content === "ping") {
    message.channel.send("pong");
}

});

// Log in to Discord
client.login(process.env.TOKEN);

Can somebody help me

?

[supple mica]

No

#development

We don't help with code

We help with topgg

[untold mesa]

Ok

[icy heron]

Maybe you can ask coding help in discord.js server or any other related servers that offers coding support.

[lone ether]

click send email

[austere apex]

Soneone speaks spanish?

[sturdy swan]

i click but neve received

[austere apex]

And like anime

[sturdy swan]

@lone ether

[lone ether]

did you check spam folder

[sturdy swan]

yes

[lone ether]

did you check the right email

[sturdy swan]

yes...

[lone ether]

go to #general please

[lone ether]

#general-int for non-english

[lone ether]

try logging out of topgg

[novel crag]

is there any way to remove false reviews on a bot? like peopole who just put one star just because

[austere apex]

Ok thanks

[light rain]

Dm a mod

[novel crag]

you?

nvm

[light rain]

Sadly I am not a mod

[novel crag]

yeah noticed

like the dude who left the review i dm him and he says idk why i put that

[sturdy swan]

i cant receive the email

its likea bug or something?

[lone ether]

try a different browser @sturdy swan

[stoic socket]

@steady finch in a few channels

[split nacelle]

i have not changed anything of this and its a valid png url, still showing an error

[grand prism]

It's not working at the moment

[fluid crescent]

hi how can i pop the names in the queue

not the full team, the matchmaking

[grand prism]

What does this have to do with top.gg?

[fluid crescent]

just asking :c

[buoyant mango]

I've had a bug on the website for a long time now, 8 months

[grand prism]

This is not a bug, this is just how it is and will be

[buoyant mango]

But even when you get back in the boat it doesn't show and when you click to give a little star it doesn't show?

[grand prism]

But that has nothing to do with this message. This is probably something related to voting/reminder

[lone ether]

bot page and voting page are 2 different things

[wild owl]

wats the eta

[versed ore]

I'm having some difficulty figuring out how to change my server's pfp in top.gg

edit server has no option for it...

or does that auto update from discord?

[buoyant mango]

@lone ether a question and how do I remove other buttons with the same name as mine?

because when I created mine mine was the only one and other people end up looking at the name and putting

It's because Otto is the only audio recording bot

[slender matrix]

Hey fam one question can we use 𝐁𝐨𝐥𝐝 𝐅𝐨𝐧𝐭 in the bot description on topgg page?

[grand prism]

You can even put images and entire websites inside your bot description

[slender matrix]

No im talking about short tittle

The one which show in below bot name in topgg

[lone ether]

any html is fine

[lone ether]

can't remove, people can put what they want

[lone ether]

click edit server profile

[lone ether]

for?

[buoyant mango]

Oh yes I understand

[versed ore]

I did, there's no way to update server pfp so I assume it updates after you update it discord server side?

[inland grove]

I’ve changed one of my bot’s apps recently. Bot is still working completely the same but it has different application and, therefore, different username and ID. Is it possible to somehow transfer the current one onto the new one?

[lone ether]

no you'll have to delete the old bot and resubmit the new bot

[lone ether]

i guess, check on google how it works

[versed ore]

Check Google on how top.gg works rather then the support discord meant for top.gg?

[lone ether]

you not being able to set a server pfp is a discord issue on your end

this is top.gg support not discord support

[versed ore]

I'm talking about setting the top.gg pfp...

[versed ore]

Yes, I'm painfully aware of that fact.

[lone ether]

again, that is still not a top.gg issue, it's a discord issue

because i just checked on my alt and i'm able to change pfp

https://i.imgur.com/YKq6bez.png

if you can't click here then idk what to tell you bro update your discord

you can also right click your name and do this

thats all the help i can provide

[versed ore]

I'm talking about top.gg as in the website... My apolgizes if that wasn't made clear.

I was only referring to discord by asking if top.gg (website) auto updates from w/e you have the discord's server's pfp at currently.

Since there's no way to edit on top.gg (website) itself.

[grand prism]

There is no "refresh data" button on the server page?

[supple mica]

no

your server details update as long as the @small lantern bot is in your server

then requests are made periodically when edits are made

[versed ore]

thanks!

[lone ether]

ohh my guy i thought yo uwere talking about server pfp this whole time

oops

misunderstanding on my part

[versed ore]

np, I probably wasn't as clear as I should've been, thanks for your help.

[lone ether]

[random ravine]

On the top.gg website whenever I press “create invite” top.gg always creates a invite for the same channel, is there a way to change that

[supple mica]

Unfortunately not, it's the first text channel that the bot sees

[floral pagoda]

Workaround: Only add the bot to the channel you want to create the invite for

[random ravine]

Alright Ty

[random ravine]

lol I guess that works

[sturdy swan]

why dont my servers pop up when i click add

[lone ether]

try logging out and logging back in

then click refresh

[sturdy swan]

Worked it out

I think it was a detected alt

I had a previous session on my main

[lone ether]

ic

[slender matrix]

this one mate

[sturdy swan]

1187682375669399602
My bot id

Can u tell me

Wheter it's approved or no

[grand prism]

No, it hasn't even been checked yet

So you still have to wait

[gloomy shell]

That's the short description yes

[slender matrix]

so i can use bold font right

[gloomy shell]

I don't believe the short description supports html/markdown, only the long

But you can try and see

[slender matrix]

lemme try

sad not working

[icy heron]

Maybe it's because it was an advertisement, so it was bolded.

We can see #promoted there.

[sturdy swan]

@icy heron sir
What did that mam say😅
I am not master in english
Please expian me in simple way
Please

[icy heron]

Simply, there is a few factors that may cause your bot to be reviewed later, even though you submitted first.

As I said, let's just wait.

[sturdy swan]

👍

@icy heron sir can you please chek my bot
And tell me that it will be Appoved or not

Please

[fluid rapids]

One message removed from a suspended account.

[sturdy swan]

😔😔😔
Ok
Sorry

[fluid rapids]

One message removed from a suspended account.

[sturdy swan]

Ok
Ok
Sory

[icy heron]

I refuse to do that. However, I want to suggest you the following way —

• Check out reason of denial of other bots in #mod-logs. It may be used as a best practice for you to avoid it will happening to your bot. E.g. from the image below, you will know that your bot should not have its long description filled with spam/junk just to reach the 200 characters minimum requirement.

[sturdy swan]

Nish sir is writing proper artical

[icy heron]

Kinda liking it.

I was about to suggest two ways, that was why.

It was check out #rules-and-info.

[sturdy swan]

Does every server vote resets at the end of the month?

@floral pagoda

[floral pagoda]

-resetvotes

[wild stone]

Why have my votes reset to zero?

Vote counts for bots and servers resets every month. Votes reset to 1 upon the first vote after midnight UTC on the first day of a new month.

💡 You can read more about how voting works in our support article: What is Voting?

[quartz grail]

How do I use header text (e.g. h1) and insert images to long descriptions?

[supple mica]

-htmldesc

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[river wedge]

@next kestrel will be possible to open your DM, so i can talk you about your reason?

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[subtle rover]

for bots like https://top.gg/bot/675996677366218774, do they write html code in order to achieve this effect?

[gloomy shell]

yes, html and css

[mellow summit]

How do I use API?

[icy heron]

#topgg-api

Check pinned messages, it may help.

[mellow summit]

pls api link

[stoic socket]

https://docs.top.gg

[mellow summit]

I want to see who voted via the link.

[stoic socket]

when https://docs.top.gg/resources/webhooks/ will be helpful

please head to #topgg-api and ask there

[mellow summit]

Can you please give me the link to see only those voters?

That link takes me to the place of managing the bot

[icy heron]

Do you mean this?

https://top.gg/bot/YOUR_BOT_ID/edit

You can simply access that by going to your bot's page and click edit. Or... Yea, that link.

[sturdy swan]

my server got locked bc of nsfw emojis is there a way to just not show them on top.gg?

[soft star]

Who locked it

[sturdy swan]

johand

[soft star]

Dm @dreamy abyss about it and he will tell you what to do

[sturdy swan]

okay thanks

[supple mica]

no

just remove them

otherwise we cant list the server

tip: the bot can only report correct statistics when in your server

[twilit cypress]

hey how do i like apply for to be bot reviewer

[light rain]

-apps

[wild stone]

@twilit cypress

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[twilit cypress]

thanks smm

[thick anchor]

Why my Bot icon is not showing ?

[twilit cypress]

Try placing a new invite for the bot in the settings it resets it at least for me

[soft star]

so

[soft star]

Refresh data > edit > save

[twilit cypress]

That didn't work for me

I just redid the link

[soft star]

I meant @thick anchor

[thick anchor]

where do i find that refresh data ?

[soft star]

Near edit part on your bot page

[thick anchor]

Thank you !

[sturdy swan]

Hello. i am constantly experiencing errors in the are you human test when trying to vote for Owo through your site. Not only when voting for Owo, but I can't log in to your site in any way. Can you help me?

[icy heron]

@sturdy swan

To clear your browser's cache, press Ctrl + F5. I did it by being at the Top.gg page first, then press the keys.

[waxen marsh]

how much time does it take to review a bot?

[grand prism]

Like a week

Up to a week has been the upper limit recently

[sturdy swan]

I applied this from my phone but I get the same error

[icy heron]

Clear your browser's mobile app via apps settings in the phone's settings.

Also I have a question, I cannot reply to comments anymore as the creator of the bot?

[shell inlet]

currently replying to comments as the creator is not possible

[icy heron]

It was once a thing before, right?

[shell inlet]

2 years ago yes

[icy heron]

Ooo.

[soft star]

Why not may i ask

[gloomy shell]

It was disabled due to internal bugs

[soft star]

Ah

[grand prism]

Yea

[grim bison]

I'm currently having issues with voting it gets stuck loading when I press vote

[left mango]

Same

[soft star]

it’s down

i just said it’s down

[half canyon]

Now we wait 😂

[gloomy shell]

@foggy quiver@half canyon@grim bison@left mango hi there, can you try now?

and let me know if its still down for you or its working

seems to be fine for me so I want to check!

[left mango]

Yeah it just went through on its own just now

[grim bison]

I'll check now

Yeah it works

[gloomy shell]

glad to hear

[grim bison]

Thanks

[gloomy shell]

if its a page you tried to access before id clear your cache

[errant perch]

Does not load, Discord Server

[lost ridge]

same

[full fox]

Same here and I couldn't vote when it was uploading before 😦

[lost ridge]

has been loading for a while

[gloomy shell]

I'm having an engineer look into it thank you for letting me know guys!

Yeah we're seeing a lot of 504 errors

[half canyon]

Nope still not working says please try again later

[gloomy shell]

Let me update #site-status

[full fox]

If it can help, the vote I was trying to cast for the past 15 mins actually went through!

I reloaded the page and it said I had voted already, so I guess it worked itself out

[viscid birch]

https://icv.usebot.lol/17354736

[minor atlas]

Why top gg has so many problems, it happens everyday

[viscid birch]

wont let me vote

[lost ridge]

#site-status

[gloomy shell]

This definitely doesn't happen everyday we're on it, i promise!

[minor atlas]

It happened yesterday, 2 days ago too

Probably 5 times this week

[wheat delta]

@gloomy shell api's are up now. Thanks for the efforts

[half canyon]

Now says I already voted but when I go to karuta it says I’ve haven’t voted

[gloomy shell]

You'll probably have to reach out to karuta then, or it didnt get sent because the site wasnt working properly

[errant perch]

Why happen this?

The button

[gloomy shell]

Go to your profile ( https://top.gg/user/me ) and find your server there, then "Edit" and fill out details, then "Save"

that should work instead

[errant perch]

The same error

[gloomy shell]

thats interesting

[wheat delta]

it's down again

[gloomy shell]

is the Top.gg bot in your server?

[errant perch]

Yes

[gloomy shell]

then it might be related to the site outage instead

[gloomy shell]

seems like its struggling to come up and back down again

yeah the bots offline

thatll do it

[errant perch]

Okey!

Plis start the bot jeje ❤️

[gloomy shell]

I'd wait until #site-status is resolved and then try again

I'm updating our engineer

[errant perch]

Okey

[gloomy shell]

@wheat delta@half canyon@minor atlas@viscid birch@full fox@foggy quiver hi folks, could you try the website now and let me know if its working for you?

[wheat delta]

api's are up

and also website

[viscid birch]

sur

[minor atlas]

okay now it works ty

[viscid birch]

https://icv.usebot.lol/4533dd9d

[gloomy shell]

try clearing your cache if you're still getting cloudflare errors

[viscid birch]

nvm works

[gloomy shell]

or using anothe rbrowser

[wheat delta]

mine works

[gloomy shell]

[viscid birch]

wont work at all

https://icv.usebot.lol/1d90b677

[full fox]

Nope, Bad gateway immediately on my side

[gloomy shell]

[wheat delta]

tried on my phone and still working

and now it's down again :|

[gloomy shell]

lovely

[viscid birch]

uhm someone help? https://icv.usebot.lol/a2d5c840

[gloomy shell]

ill let our engineer know

it seems to be working for me for some reason

[wheat delta]

website is working for me

but my bot's api is not getting anything

[fluid rapids]

One message removed from a suspended account.

[wheat delta]

just 504 connection error

[soft star]

what’s is a engineer?

good question what is that

[fluid birch]

Keep channel on topic pls

[wheat delta]

@gloomy shell api's are up again

[viscid birch]

it isnt working https://icv.usebot.lol/edb080fa im on edge rn

[gloomy shell]

i cant tell if thats a good thing or a bad thing

[wheat delta]

can you crtl+f5 it ?

[wheat delta]

its down again xd

[gloomy shell]

yeah it was a bad thing

[wheat delta]

i just tired to restart bot again and again

[viscid birch]

still

https://icv.usebot.lol/f359504c

[gloomy shell]

okay you dont need to send screenshots each time to flood the channel please

we know its not working

[wheat delta]

the website is not stable rn

[sturdy swan]

now work

[gloomy shell]

CF always online doesnt really work with our website very well since its very dynamic

Hopefully it stays up 🤞

[sturdy swan]

https://karlo.usebot.lol/i/c3515ac1

[viscid birch]

works https://icv.usebot.lol/d21a082e

[wheat delta]

i have bad news

apis not working

[gloomy shell]

Seems like its up and going now?

[wheat delta]

yeap

thanks for the effort

im going to cry

its down again

[remote igloo]

The vote is down

[wheat delta]

the whole topgg is down rn

[gloomy shell]

Yeah we are still trying to determine the root cause.

It's coming up and down. I'll update #site-status when we have more info

How's it doing for everyone now?

[wheat delta]

checking rn

[inner pivot]

Apparently not

[wheat delta]

not working

[gloomy shell]

😭

Okay well keep working

[soft star]

Damn

[indigo current]

Still getting 502's

[supple mica]

#site-status

[indigo current]

Well, at least there aren't any load times, so it's fast fails 🙃

[supple mica]

[indigo current]

Yeah, saw that much. It's about knowing if I'm lucky faster than a timeout

[errant perch]

Why i cant post comments?

[gloomy shell]

How's the site doing for everyone?

[supple mica]

bounced back up

[gloomy shell]

Seems to be good for me right now

[errant perch]

@gloomy shell

[jolly charm]

.....

[supple mica]

likely to do with the site status

[supple mica]

#site-status

[errant perch]

Ohh, okey thanks ❤️

[gloomy shell]

Rip

Still goinf

[gloomy shell]

How's it looking folks?

Anyone still having issues?

[dawn basalt]

Yup

It worked before few mins then again down

502 Bad gateway

It show cloudfare page and then after captcha it shows 502

[undone relic]

Website Down

[ashen stratus]

same

502

[gloomy shell]

Were going to try another thing

Thank you all for your patience

[gloomy shell]

How is it feeling now?

I'm not having any trouble myself

[versed ore]

Still wonky for me. Won't show the product names

Super odd since some do show.

[gloomy shell]

Yeah auctions relies on the main site to show product information

[crude fractal]

It is still down

[dawn basalt]

Yeah it is

Still down

[robust viper]

Hey there! Sorry to be a bother, just a quick question about auctions. Say we don't have our 1,000 impressions before the next auction ends that we paid for. Would we still stay up till we get the 1,000 impressions?

[dawn basalt]

Nope, you will get refund for impressions you don't get

[robust viper]

Ah, that's a rip.

But never the less is alright.

Thanks 🙂

[dawn basalt]

Atleast you are not paying for something you don't get

That's what I really like abt auctions that we are charged for how much we get

[robust viper]

True.

[errant beacon]

Uhhh what?

[sinful sequoia]

why?

i just opened the website to vote a bot

how am I even rate limited?

[sinful sequoia]

same issue for you too?

[dim oak]

me to

[errant beacon]

Yeah I was voting for bots and then in the middle it gave me that

[sinful sequoia]

oof

[sinful sequoia]

it didn't even let me do one

[dim oak]

#site-status message

[sinful sequoia]

ok, seems like we gotta wait

[keen maple]

Why am I banned

[errant beacon]

Welcome to the club

[keen maple]

Nvm just scrolled up lol

Looks like we are all banned

[errant beacon]

Apparently lol

[swift vapor]

[grand garnet]

Why..

Looks like everyone having the same issue

[light rain]

We know the site is down at the moment

For more info you can see in #site-status

[errant beacon]

Being banned and the site being down are the same thing? /genq

[soft star]

LMAO

[soft star]

nah, top.gg gateway is getting ratelimited, so engineers probably enable that or it did that automaticy

[gloomy shell]

We're looking into this new problem

[grand garnet]

Alright. Guess ill have to skip all my votes again then. I literally just fixed my timing..

[soft star]

tell me this, are the engneers are having fun with this?

[grand garnet]

Hopefully in 12hrs it works again so i can sync my votes once more......

[errant beacon]

Makes sense, thanks for explaining!

[gloomy shell]

I got banned from my own website 😦

[errant beacon]

https://tenor.com/view/the-office-steve-carell-gif-21998253

[marsh sphinx]

I am getting this messsage too

[gloomy shell]

We're aware of the rate limit messages and we're looking into them!

[soft star]

damn Xiuh, did you step down as ceo

[gloomy shell]

Please don't spam this channel with images of it, we know its happening

[cyan wraith]

[fresh tapir]

Ah i was wondering why I'm temporarily banned but I'm not only. 🥹

[ionic cape]

us bro us

[exotic pike]

why am banned??????

[ionic cape]

[soft star]

if you are getting a message says The owner of this website (top.gg) has banned you temporarily from accessing this website, There new problem with TOPGG so claim the fuck down and wait

[sacred light]

claim

[tired fossil]

I will claim down. I am sorry.

[mystic notch]

Yeah

The TOPGG is a mother fucking brat

We should fuck him up

[mystic notch]

BTW

[soft star]

@brittle berry

[light rain]

We're aware of the rate limit messages and we're looking into them!

if you see an error about 1015 or you are being Rate limited or Banned
We are looking at the issue to fix
You can check in #site-status for more information

[soft star]

^^^^^^^^^^^^^^^^^^^^^^^^^^^

[gloomy shell]

Hello! Yes, this channel is currently locked due to the spam of the same issue over and over again.

We are aware of the rate limit / banned Cloudflare messages and we are looking into this issue.

Please keep an eye on #site-status for further information.

[gloomy shell]

This channel is now unlocked. Please read the latest message in #site-status if you are still having issues.

[median nacelle]

this is still not resolved :(

[floral pagoda]

What’s the ID of the bot again?

[median nacelle]

i think its this: 624955196040282123

[floral pagoda]

I’ll check, thanks!

[median nacelle]

Thank you!

[floral pagoda]

A moderator already deals with this case, thanks!

[whole solar]

Hello, My bot’s username was changed but top.gg hasn’t changed on the profile of the bot

How to fix

[violet badger]

Hello, I had put my but on Queue for verification on top.gg to be displayed there, didnt know I had to be on the server till a friend told me, this was like a week ago or more, Is there a way I can check the status of this app? if it was approved or not or still pending? I try going thru all server and page and couldnt find anything like this. ty

[grand prism]

Read this - #mod-logs message

[violet badger]

Okay ty, yeah when I upload it didnt had clear Docu, now it does, can I just reupload or it will give me error?

[slim lantern]

Can those who deleted their Top.gg account reopen it?

[gloomy shell]

after 7 days, yes

[slim lantern]

So, when users delete their accounts, will their comments be deleted as well?

[gloomy shell]

Reviews aren't deleted, but they are anonymized (the username changes to Deleted User and no longer links to a profile, etc.)

[slim lantern]

Can't users retract a wrong comment?

[gloomy shell]

You can dm any moderator to request a review be deleted. usually users can delete their own reviews but theres a bug that prevents that right now

[slim lantern]

I wrote a wrong comment on my side account, can you delete it?

[gloomy shell]

From the side account, dm a moderator and ask it be removed. The owner of the account has to request it

[slim lantern]

And I want to delete the comment of the account that I deleted my top.gg account from.

[slim lantern]

okey

[open elk]

Can i somehow see if the submission of my bot has already been viewed?

[grand prism]

Check pings on this server

Or just search for your bot id

Your id works too

[open elk]

And that tells me if anyone has already looked at the request?

[grand prism]

Is your bot either approved or declined?

[fluid birch]

-notified

[wild stone]

@open elk

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[open elk]

That’s still pending

[open elk]

Ok good to know, but is it also possible because of the downtime that applications have been lost?

[gloomy shell]

No, thats not a possibility

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[river wedge]

Hello, how can i talk about the reason why my bot was rejected if no one answer to DM? 😦

[fluid birch]

When did you write to the br? Allow up to 24 hours after which you can send them a reminder in dms

[river wedge]

3 days ago 🙂

[fluid birch]

Which br is this?

[river wedge]

sohunn

[fluid birch]

Have him a poke

[thick haven]

Anyone know what happened to voting requiring for commands

I have a bot where you need to vote to gain acccess to certain features which has worked for a while and I recently noticed that it stopped working even tho I havent modified any of the bots code in like 6 months

I thought it was the webstite being down and votes weren't registering properly but #site-status says its running well now

[finite latch]

HEY i changed my bot's username but top.gg didnt updated on the bot's profile

what to do

[next kestrel]

-refreshdata

[wild stone]

@finite latch

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[crisp goblet]

Hey, I've been waiting for 8d, and 4 more days because of a false review does anyone know how much more I got to wait?

[grand prism]

When your bot is rejected and you resubmit it, it goes to the end of the queue

So I assume you have to wait the same amount of time as the first time

[soft star]

it takes 1 or 2 weeks to get it reviewed

[crisp goblet]

Okay let's say 8 days, so I got 6 more days or so to wait?

[soft star]

got to remember, your bot isn't only bot waiting

[crisp goblet]

I do know, but it's sad that because reviewer mistake Im waiting again

[grand prism]

No, if it could be proven that it was the fault of the person who checked your bot, they would approve your bot immediately

Therefore, in the case of each rejection, you have the right to write to the person who checked your bot to explain the situation

[crisp goblet]

Well I did ig

[light rain]

Did you dm a mod for 2nd option?

[crisp goblet]

I dmed u 😉

[crisp goblet]

I wonder

[quasi rivet]

Hey can I get info that why my bot get denied?

[crisp goblet]

@glacial zinc mods were explaining

That you should use safe search on ur API for music

Because u could search nsfw stuff

And it probably sends a picture

And it could be nsfw

Sound like a stupid question

Because some songs don't talk about birds and bunnies?

well

You could just do that your bot doesn't send a picture...

[fluid birch]

@glacial zinc if it's for a play command you can have the image on the top right smaller thumbnail. It ain't allowed to be a big image unless carefully vetted against nsfw

[fluid birch]

I appreciate you helping people out but pls don't call questions stupid

[crisp goblet]

mb

[fluid birch]

Alrighty understood

[viscid birch]

is api working?

and page too?

[crisp goblet]

#site-status

[cunning meadow]

I've complained about it a couple times but can someone tell me why I can't find my server on the anime tag or any other tag at all? What am I doing wrong? There are servers with 0 votes and way less members than my own yet they are listed in there & my server is nowhere to be found. What's the issue? My server has been on the site since like 2022 now and top.gg doesn't bring any joins at all since couple months. How do I even get listed properly?

Page: https://top.gg/servers/890470598982131712

https://prnt.sc/SOkKRZkibI5y

That's the gaming tag and my server can't be found here either

its been like that since ages

Can someone fix it? or tell me how to

My bot is on it's correct spot tho https://prnt.sc/e1dj-H2LlNUb

so I'm really confused. It was much better and easier when votes decided servers ranking and not total members

[left mango]

Website is down?

[robust cairn]

ye

it is

:(

[fluid birch]

If the br can make it produce any nsfw imagery it's enough for it to be declined

[left mango]

Was trying to vote on a different vote after I just voted and the website said I was logged out then said I had an adblock(I don’t I’m on mobile) and then 503

[fluid birch]

Even an AI can be faulty which is why we allow it in the top right smaller image

[solar cape]

I'm sorry but the site always not working has been so annoying, it ruins my vote streak ugh

[grand prism]

It's just not working

[fluid rapids]

One message removed from a suspended account.

[fluid birch]

Sorry to hear about that. The engineers are aware

[calm solar]

is this a valid review?

[crisp goblet]

Sound like not

[robust cairn]

how do I make something like this

on my page

[grand prism]

It's html + css

Depends on how good you are at it

[robust cairn]

I'd say I'm average

where do I put the code?

[grand prism]

In a long description of your bot

[grand prism]

Huh?

[robust cairn]

?

[silk token]

sussy activity @gloomy shell

[potent zenith]

How old and what it's needed to be a Bot Reviewer

[soft star]

18

[frozen sun]

bot pfp wont update when i refresh data and app icon is set

bot icon set too

[soft star]

i just send you message link

#support message

[frozen sun]

alr tried that it didnt update it

[grand prism]

You have no recent edits on this account

[soft star]

yea

that means you did not press saved

[frozen sun]

i did its prolly being slow

[soft star]

you need press edit then saved after pressing refresh data

[frozen sun]

yea i did

it just updated

[soft star]

there you go

[gusty crag]

where do i go about contacting someone to get a bot moved to a different account on the website

i own the bot just old account got termed

[open elk]

Is there a specific reason why the applications from the bots take longer than before?

In the past, you already looked at the bot after 2 days and now I’ve been waiting for 1 week... maybe a bot reviewer can look at the bot.
ID: 1147636015213838388

[zinc oracle]

review times change, we have a lot of bots to review right now so it takes longer.

It used to take 8 weeks, a couple weeks isnt too bad.

[open elk]

8 weeks... that’s almost 2 months

[soft star]

its hasn't been 8 weeks

its been 5 days

[open elk]

1 week

[zinc oracle]

they're responding to me about the 8 weeks

[open elk]

No 5 days

[soft star]

bing go

[soft star]

oh

Im dumbass

[gusty crag]

any idea on how to transfer a listed bot to another account on the web? i own the bot

[zinc oracle]

sure, I can help with a transfer. dm me the bot id and I'll run you through the process

[gusty crag]

sent

[hushed forum]

Greetings i wanted to report an issue i've started to have a few days ago, voting doesn't seem to work when i use Brave even with all of my adblocks disabled, sites says thanks for voting but the vote never counts in.

[rough orbit]

Hello
Sir need help
I want to my bot application transfer to another acount old Email lost.

top.gg acount lost but i have my bot id and bot

chek dm

[shell inlet]

dont use brave, try using different website

[shell inlet]

dm an online moderator

[rough orbit]

chek dm sir

[rough orbit]

sir

[hushed forum]

Edge worked but like i said Brave used to work until a few days ago, did something change, is there any plans to fix it?

[shell inlet]

im not available right now, dm any online moderaator, expect a reply from me 10-12 hours later

[shell inlet]

we do know that on brave top.gg is having issues, engineers are aware of it so yeah hopefully it gets fixed

[hushed forum]

thank you very much for the response

[shell inlet]

no problem

[rough orbit]

sir ok i'm waiting for you

[long portal]

hello, i have like 4 bots but different color and theme in terms of embeds and pfp but all have same code and database
its an inspiration taken from dyno, am i allowed to apply for listing for all these bots separately on top.gg?

[hot vale]

Can someone help me step by step downloading this?

[light rain]

what?

[hot vale]

When it tells me to pick a path to download it it’s saying error

[light rain]

download what?

[hot vale]

Flexus for pc

[light rain]

This place isnt support for Flexus

[hot vale]

Oh I’m in the wrong discord?

[light rain]

yup

[hot vale]

Okay thank you

[rough orbit]

Sir i need help

@light rain

[light rain]

yes?

[rough orbit]

I want to my bot application transfer to another acount old Email lost.

[light rain]

dm a mod

[rough orbit]

No replay

Sir

[light rain]

you could wait atleast 24hour

[rough orbit]

Ok sir 🥺

[light rain]

didnt fellin said to wait 10-12 hour?

[rough orbit]

Yes

[light rain]

^

[crisp goblet]

Yo welper u told me when u done with dms 😭

[dense cove]

Where do the points come from?

[long portal]

?

[tender path]

Hello

[long portal]

nvm found my answer from someone getting declined in mod logs

[cunning meadow]

If anyone can assist, it'd be appreciated

[lone ether]

server id?

[cunning meadow]

890470598982131712

https://top.gg/servers/890470598982131712

there

feel free to mention me for anything, I'm not looking at this channel but I'm here

[lone ether]

can you delete your server and add it again, it might fix the issue

how many pages have you checked in the tags?

[chrome canyon]

hello

i have a question

[cunning meadow]

like 10ish i don't recall. But the server should've been there at the 9.5k member milestone

[chrome canyon]

how to make like this ??

[cunning meadow]

thats just a webhook

[lone ether]

top.gg bot is having issues with voting, use another bot like VoteTracker

[cunning meadow]

too much work in it, just use a vote bot

[lone ether]

I'll check in a moment

[cunning meadow]

That's a webhook I think https://webhook-topgg.com/

you can make yourself one here

but again it's pretty senseless, use vote tracker or a different bot

[cunning meadow]

thanks a lot

[chrome canyon]

Will it be as I want?

[cunning meadow]

yeh and no

[chrome canyon]

okay vote manager ??

[cunning meadow]

should work

i dont know what you want tho

i believe that youre just looking for a bot to reward roles

speaking of which I did make a really cool bot for that stuff however had to revert it. Might remake it soon enough

[lone ether]

server is visible when you apply filters

there's probably a lot of servers with the same tags as yours so it's harder to find

[cunning meadow]

is that so? but it should still be displayed at the correct place depending on the member count right

[lone ether]

voting count I believe

higher the voting, higher the server place

[cunning meadow]

Well that's the point, voting doesn't count no more and even if it does, our server has more votes than any other server. They are all at 0 votes

As I said earlier, the bot is ranked exactly where it should be

But server is idk what's up

[lone ether]

a mod might have more info regarding this, sorry I'm not sure what's up then

cc @lethal bolt if u could help ^^

[sturdy swan]

vote tracker im not able to figure it out

[lone ether]

use the docs online for the bot or ask their support server

[sturdy swan]

kk!

[sturdy swan]

uhhhhhhhh

whenever i vote on top.gg it doesnt register my vote in like anything

not bot nor server

even though upfront it shows i voted

idk what the heck is going on

but i dont know how to fix it

[lone ether]

what happens when you click vote

[sand jewel]

Is this possible to change my bot's avatar on top.gg?

[crisp goblet]

You mean like premium bots or smth?

Or just more bots

Like music bots

[lone ether]

-refreshdata

[wild stone]

@sand jewel

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[lone ether]

you can add one bot to the site and the rest will have to go under your main bot's description. group them together

[thorn tide]

XD?

[grand prism]

It's not working

You can't setup background url at least for now

[thorn tide]

okay

thanks

[pulsar tinsel]

#topgg-api

[fading dew]

I need to report a 100% false review? and I can back up my claim.

including him actually having used commands, which are responsive

let's not forget the fact the server he tested in had only him and 2 bots

[stoic socket]

Just DM a moderator and explain the situation

[fluid birch]

Hmmm sounds stinky indeed! How did you get that screenshot?

[fading dew]

I used a tempt bot and the same token, and sniped the recent command usage based on his userID. it works, barely, but it's not something I intend to add to the bot

[fluid birch]

Yeah I gotcha

[fading dew]

LMFAO, honestly it just needs to work once for crap like this

[odd wagon]

-help

[wild stone]

Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

Jan 8, 2024, 5:42 AM

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[odd wagon]

i cant add my server on top gg

[light rain]

@lone anvil ^

[icy heron]

I received a 503 error in my bot from @top-gg/sdk. So the site is most probably down right now.

[pallid oriole]

what is the issue here?

[icy heron]

504 now.

[icy heron]

Either the site is not available or you'll need to clear the browser's cache and try again.

[pallid oriole]

hopefully the problem gets fixed soon

[icy heron]

Let's wish for the best.

[icy heron]

Stuck on here, what are the practices again?

[fading dew]

regarding the link the Holever dude sent....it's dead now, which very few people will be sad about

[sturdy swan]

Hey there?
Can we slide dms for a while?
I would like to tell you something.

[jaunty maple]

hello when I want to see my server it shows me this

[long portal]

bots related to user appeal management
ie linkage between appeal handling server and a main server are allowed on top.gg?

[white compass]

The avatar of my bot isnt showing in the web page is somthin wrong?

and i dont have the dev. role too somethings seriously odd.

[azure silo]

Hello, I want to advertise, what should I do?

[icy heron]

Hello, try this. #support message

[icy heron]

Did you perhaps accidently left this server before? Anyways, ping an online community manager.

[icy heron]

Hmm, I'm afraid that is not allowed here.

[white compass]

nah its just that i didnt verified at that time ..

[icy heron]

I see.

[white compass]

@floral pagoda ^^

[azure silo]

I want to advertise on top.gg, not here

[icy heron]

Gosh, sorry. Try Top.gg auctions. For auctions support, here is the channel. #auctions-support.

[lapis adder]

Hey, Do you know why i don't see any of my discord server ? I want to make an application for my bot 🙏

[floral pagoda]

That's not really a Community Manager issue...

[white compass]

anyway thats for the pc! how can i do on mobile im currently on that...

[icy heron]

Ouh I thought they can like, add role to a user or something.

[icy heron]

You may also do that on mobile honestly. Just go to your bot's page.

[floral pagoda]

-refreshdata

[wild stone]

@white compass

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[white compass]

nah it isnt showing that fr

[icy heron]

@white compass

[white compass]

ok got

that

my bad

im dumb

[lapis adder]

[icy heron]

It's alright! Good luck~

[icy heron]

Try log out and relog in.

[lapis adder]

It works, super TY

[icy heron]

Love to know that!

[blazing lily]

Hi folks, apologies if this has been asked before (I've searched for "team drop down" and couldn't find anything relevant thats recent):

I'm trying to update my bot listings page to remove a team association but clicking on the dropdown does nothing currently. How do I disassociate a bot from being managed by a team?

[gloomy shell]

Once a bot is on a team, it currently has to stay on a team. You can move it to a different one, but ownership cannot be restored to an individual account

[blazing lily]

Ah I see.. gotcha. Thank you, that is very insightful 🙂

[cunning meadow]

I believe that it's a scam account as they added me out of blue https://prnt.sc/SGXUDOd7D0mZ

user id : 1193935834685132950

[lapis adder]

Idk why, but it's loading since few hours... any solution ?

[jaunty maple]

"This server has not been published yet." please help ?

[icy heron]

Click edit, refill everything and you should ready to go.

[icy heron]

I once faced that problem too. What I did was, stay on it for like 10 minutes. Then log out, relogin then it'll appear on your profile after maybe a few hours? Then you'll notice a 'this server has not been published yet', just edit your server and refill everything and you're done.

^^ This is not a best practice nor an official way to fix/bypass the bug/glitch. But when I done that, it just works.

[lapis adder]

Ok ty, i will try

[icy heron]

Good luck.

[lapis adder]

It works

YOU =

[icy heron]

I know right?

[icy heron]

Aww.

[tame trail]

Hello !

i have someone was banned here

can i know why ?

his id is 925817620341620797

[gloomy shell]

They submitted their bot with the same issue 4 times, which we consider spamming the queue.

When your bot is declined, they should fix the issue before resubmitting, otherwise its just a waste of our bot reviewers time.

#mod-logs message

[willow depot]

What perms should my bot have?

[gloomy shell]

If they want to appeal, they can do so

-appeal

[wild stone]

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[tame trail]

there is no way to unban him ?

[tame trail]

oh ok

[gloomy shell]

Only whatever permissions it needs to work.

[willow depot]

alright

[tame trail]

what should he use here ?

[gloomy shell]

Account/Login Issues -> Ban Appeals

he can put his discord ID into the top.gg ID feild too

[tame trail]

okeyy

[tame trail]

done how much it take ?

[blazing lily]

Always go with the bare minimum needed for all it's functionality to work. 👍

[versed ore]

Anyone getting a 520 error?

[viral holly]

getting 503 error

[gloomy shell]

Hi there! We're looking into this - it should resolve itself within 10 minutes but I'm keeping an eye out

[viral holly]

10 minutes passed, not fixed yet

[weak latch]

hi! tried to vote, but it keeps triggering the "disable ads" popup and the button just leads to 503 error

[viral holly]

website down

[versed ore]

Now its a 500 error - Internal Server error (this this helps you at all)

[gloomy shell]

I've got an engineer looking into it!

[supple flare]

503 Service Unavailable

No server is available to handle this request.

[viral holly]

read the message above

[supple flare]

I read that

I am not blind

[viral holly]

Than why asked again?

[supple flare]

I didnt ask, I only cited what I got when I access website

[gloomy shell]

-status

[wild stone]

We are presently encountering a service disruption.
For additional details, kindly refer to the #site-status channel.

To receive notifications regarding future incidents or updates, you may assign the "Site Status" role to yourself by going here: id:customize.

[supple flare]

👍

[wintry oriole]

can I please ask why the site experiences so many outages? it's now up to like 3 a week, does the site need more resources to scale it up? or just a complete rewrite? to be honest top.gg isn't that complex a site is it, that it could be so fragile? as a developer I'm curious as to what makes it break every 2 days and if there is something that can be done, for a lot of us our side gigs depend on it

top.gg brings us the majority of our invites to our bots, more so than application directory, when it is down there is a tangible impact

[cobalt sleet]

Yeah it's like 50% of my organic traffic

[wintry oriole]

same

without it we are dead in the water

[river moss]

Some bots may be engaging in votebotting to artificially boost their ranking, which might be a reason for the downtime or disruption on Top.gg.

[mighty jackal]

im just a user dont know everything about these
but just
almost vote every 2 time get outages one time

[wintry oriole]

I doubt this would cause any disruption to the site without it showing which bots are doing it and getting them banned.

[lavish isle]

Hello when I go to sign in it sends me to a blank page and I can’t do anything

[runic kite]

try clearing cache?

[lavish isle]

Uh how do I do that

Also this is what I see when I hit sign in

[runic kite]

you just have to google how to clear cache for your browser

[lavish isle]

Okay

[lavish isle]

Does that effect discord then all it says is safari when I look it up

[runic kite]

cache is basically ur browsers way of storing files to make loading websites faster

when a website updates

sometimes ur cache doesnt update

and uses old files

[lavish isle]

But I do it threw discord so how do I clear it then?

[runic kite]

wdym all it might do

is make u re login into discord

[lavish isle]

How do I clear discords cache then?

[runic kite]

u cant just clear cache of one site, when u clear cache u clear it for ur whole browser

https://tech4fresher.com/clear-browser-cache/

[lavish isle]

Hmm let me try something one thing says to try doing it in my phones settings

[lavish isle]

But I’m not using a browser is the thing

I do it threw the discord app I never open my browsers normaly

[fluid birch]

You can absolutely clear cache for just one site

[runic kite]

not on my browser 🤷

[fluid birch]

At least on firefox but I'd wager most browsers support it

What browser you using?

[runic kite]

Microsoft Edge

[fluid birch]

-clearcache

[lavish isle]

I use phone

So how do I do it then

?

[runic kite]

discord uses ur browser probably

[fluid birch]

So chrome basically. Here's how to do it https://www.guidingtech.com/clear-chrome-cookies-cache-one-site-only/

[lavish isle]

Okay

[lavish isle]

Could you show me how to do safari

[fluid birch]

https://apple.stackexchange.com/questions/73153/how-to-clear-browser-cache-for-just-one-specific-site-in-mobile-safari#73697

[lavish isle]

I cleared a lot but it’s still not working

I can’t clear all as I have passwords for websites saved

[sturdy swan]

i litteraly got banned

what the actuall f

there's no way bro

i wasnt even checking my reviews

i dont even know how many reviews it had

or how it got

what is even problem with reviews

idk what incentivizing means

[zinc oracle]

-appeal

[wild stone]

@sturdy swan

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[sturdy swan]

Hi, I'd like to check, does top.gg take in reports of abuse of powers by bot developers in say, a "global ban" initiated by the developer for a petty reason that isn't even justified, even though servers who have the bot explicitly have it disabled? And removes said bots

[cunning meadow]

Are you saying that the bot developer decided to ban you or someone from using the bot for no reason?

[sturdy swan]

Much worse. A bot developer used his public verified bot (that's listed on Top.gg) to execute a global ban (banning a user from every server that the bot is in). The reason was that said user had robbed his wallet in the economy game bot Dank Memer, and what's worse about this is that the ban was also executed in servers where this global ban feature was opted out

[cunning meadow]

Oh that sounds terrible, I'm unsure if there are punishments for that but there should be. It's just like making the bot ban a user without consent of the server owners

So guess we gotta wait to find out

[sturdy swan]

Yep. And it wasn't me luckily, but the thing is, that bot is used in servers where their main theme revolves around the Dank Memer bot

[cunning meadow]

Eitherway can you send me the top.gg page of that bot I'm just curious

Fyi I'm ofc a normie and I can't help in anyway possible xD

[sturdy swan]

So essentially the bot developer restricted the banned users' access to such servers

[sturdy swan]

It's alright

[cunning meadow]

I see

[sturdy swan]

In addition, we have tried contacting the bot developer through their support channel but we have not received an answer in more than 15 hours even though he's online

[cunning meadow]

Also I tried adding tags which are not being used by as many servers to check if it's working.
I picked the "jjk" and "jujutsu kaisen" tag. When I look up jjk servers, there are only 3-4 servers that have above 5000 members so our server should be displayed somewhere in top 5. But turns out, servers with 100 or 700 members are getting displayed properly and yet again my server which is at 10k smth is nowhere to be found.
Regarding votes, all of those servers are at 0 votes & voting wise we should rank 1st. It's almost like the server is blacklisted or shadow banned from top.gg or such, I mean not that those bans exist on the website, I'm just using those terms for a better understanding

[cunning meadow]

Can you send me a top.gg link of that bots page

[sturdy swan]

Already DMed you

[cunning meadow]

Ah alright mb

[sturdy swan]

nw

[bleak wigeon]

Is there a way to list a bot on top.gg as "In Development" or something similar? I want to list my bot so people can see what its going to look like and sort of get an idea of what it is BUT not actually be able to add it yet.

[sturdy swan]

Are the $15 in vote credits not applied automatically? It still shows as $0.00 in my wallet.

[icy heron]

It is suggested for you to complete your bot completely before submitting.

[bleak wigeon]

Why "suggested" 🤔?

[icy heron]

Because if you submit your bot incomplete, and the reviewer found out, be ready to receive a ping in #mod-logs

[grand prism]

Even if by some miracle your unfinished bot passes verification by top.gg, there are still users who can write opinions that the bot is unfinished and this or that doesn't work

Which are fully compliant with the guidelines and will affect the number of stars of your bot

Which may influence how willing people will be to add your bot

[bleak wigeon]

Oh I see. But there is no way to mark a bot as "In Development" as stated in my question. Thank you 🙏

[grand prism]

No, there is no such option. You can provide this information to people who will review the bot in a note to the bot reviewer, you can write it in a large paragraph on your bot's page, but it still doesn't change the fact that someone simply may not read it

[rough orbit]

how to add Creators?

like this?

[grand prism]

It's not possible anymore

You can only add a team as a creator

[rough orbit]

Can they edit anything?

[grand prism]

Probably, but I've never used this feature

[shell inlet]

-team this might help you

[wild stone]

@rough orbit

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

[rancid thunder]

Hello, the bot doesn't give the Voter role to users anymore. What must i do?

[grand prism]

Use different bot

Something like Vote Tracker

[fathom snow]

I put My Bot's information , I want to approve it

[light rain]

You need to wait

[fathom snow]

Ok

[lone ether]

did deleting the server and adding it back work?

i see u deleted it and added it in logs

[quartz grail]

Which permissions does each team role give? (https://top.gg/team/:id/members) - it would be nice if that information could be stated on the page ^^

[quartz grail]

Just a friendly advise; you should probably include some more what your bot actually does if you want it approved. I can't imagine it getting approved with just what you have now 🙃

[lone ether]

scroll down to what are team roles

[quartz grail]

Thank you, although this information would be nice to have on the actual page :))

[lone ether]

everything can be found on the support articles

[lone ether]

-apps @sturdy swan

[wild stone]

@sturdy swan

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[sturdy swan]

Anyone?

[grand prism]

If you weren't able to contact the developer, I doubt top.gg would be able to

A global ban is not something that is prohibited

Is it unfair? Yes, but this is not something for which top.gg can remove their bot

It's not a privacy breach or anything like that I guess

[sturdy swan]

The bot developer did respond, but only to one query, stating this

He didn't respond to anything else, including an explanation of why it was conducted

[sturdy swan]

I understand some bots have this as a feature, but:
This global ban was conducted with a lack of transparency, no evidence was provided at all, just a simple ban reason as if it was hastily provided by the bot owner. And he's not explaining why he did so.
It was conducted even in servers that explicitly have this disabled. Shouldn't that be cause for concern?

[grand prism]

For users? Yes, that's what the bot ratings feature is for. If the bot does something wrong, people will start writing comments about what is wrong with the bot and maybe future users will be careful about this bot

If the owner does not want to give a reason, top.gg will not force him to give it

There are probably plenty of bots that do this every day and either users agree to it, believing that it is something good, or they avoid such bots at all

[sturdy swan]

So top.gg despite clear evidence, will allow bot owners to misuse user trust for their personal agendas, affecting normal experiences of such users simply because the bot owner has something against them and they were not rightfully banned at all. Such indifference to unfair mass bans, but cool 👍

[fluid birch]

it aint against any of our current bot guidelines so there is really nothing we can do

[grand prism]

But what do you mean by "clear evidence"?

[fluid birch]

this is something youll have to solve with the bot owner(s)

[hollow gust]

He everyone I want a bot that can send messages to my whatsapp is there any bot for this

[sturdy swan]

Understood.

[hollow gust]

Is such kind of bot is there ???

[grand prism]

Look on the website, although I doubt it

[lone ether]

Unrelated to top.gg

[lone ether]

-how2search

[wild stone]

@hollow gust

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[sturdy swan]

I mean, the bot is ON your site and was approved by someone part of Top.gg, so I would question that. But my query has already been answered, so I'll leave it at that.