support

[amber quest]

its in italian but

[long ferry]

sounds like an issue with your browser or some malicious stuff happening

[amber quest]

its saying "the connection is not private"

[long ferry]

top.gg's certificate should be valid

check your browsers settings, somethings between your pc and top.gg

[amber quest]

uh

alr thanks

[proven carbon]

5 + mention

[long ferry]

and what was your bots main command

aka major features

[proven carbon]

mention + /imagine

[long ferry]

what is mention

[proven carbon]

@long ferry

[long ferry]

Yes I know

but what are you referring to with mention

what does mention do on the bot

seeing the testing context myself, your bot was tested correctly, the /imagine command being in some sort of maintenance, majority not working

[proven carbon]

activate ChatGPT

[long ferry]

thus a correct decline and agree with what Enigma said in the screenshots you sent

[proven carbon]

It was working. I checked the logs

[proven carbon]

He didn't even know what the bot did

[long ferry]

If your bot page or bot itself did not describe anything else than /imagine, then yes that is still a correct decline

[proven carbon]

it did

explain

[long ferry]

we cant really look into your code to see what your bot does and make suggestions based on it

[proven carbon]

that

the

mention

exists

[long ferry]

the decline is correct and it being disputed is too long ago

feel free to resubmit

[proven carbon]

offline bots are not a problem but a "reviewer" not reviewing...

[long ferry]

they have reviewed your bot

if you have any issues with how reviewing is done, you're free to contact a community manager regarding your concern

but seeing how their testing was done on our verification center itself and you deciding to reach out regarding it almost 2 months later after your initial decline, theres nothing to do there

[proven carbon]

I reached out because a bot is offline and the support link is not working

[long ferry]

I am referring to your decline about your bot

not about that other bot, as thats perfectly fine per our guidelines, unfortunate for the user using the bot, but fine per our guidelines

[proven carbon]

are you always like this?

...

[long ferry]

???

I am just understanding your first intial reach out to your decline, then you brought up your bot decline, understanding your decline, giving a response to that and thats it

If you have any issues regarding any of that, you again are free to reach out to a community manager

[proven carbon]

THIS is my first message: #support message

I did not say a word about my own bot

[long ferry]

you brought up your bot

I gave you a response regarding it, done

[proven carbon]

That is not reaching out

that is just mentioning

[long ferry]

If you do have any other concerns apart from that above, feel free to mention these, otherwise please use any other channels thanks

[proven carbon]

Did it take that long to type that?

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[proven carbon]

Wow

Is that automatic

[long ferry]

Again, if you have no other support inquiries, leave this channel

thank you

[sturdy swan]

hey

[long ferry]

need any help?

[sturdy swan]

yes

[long ferry]

what do you need help with

[proven carbon]

isn't that obvious

[long ferry]

-mute @proven carbon

[sturdy swan]

doesn’t -ask2ask exist

[wild stone]

Cécémel#9815 was successfully muted

[sturdy swan]

?

Do you know what Autocode is?

If I make my bot with that, can I submit it to top.gg

@long ferry ^^^^

[unborn hinge]

You can submit all discord bot's if it isnt violating the ToS of top.gg and the ToS of discord and if you made it yourself

[long ferry]

We do allow Autocode-usage on bots submitted on top.gg, as long as you're not using code that is already made by others

[sturdy swan]

hmmm

[long ferry]

Such as on botghost bots, we have the rule of requiring 5 custom commands to be considered fine

[sturdy swan]

And, if I just change the look and some extra functionality?

[long ferry]

that would sound fine yes, I'm unsure how much you can modify a bot using autocode, but if theres a way to add at least 5 custom commands, should generally be fine

[sturdy swan]

I would like to use this: https://autocode.com/easyvoc111/templates/advanced-anti-alt/

@long ferry Hello???

[long ferry]

again, I am unsure how much you can modify autocode bots as I am not familiar with it, but per our rule regarding botghost, adding at least 5 custom commands that arent used in a package like that is likely fine

[sturdy swan]

you can change all the code

[long ferry]

If the code can be changed, thats likely fine

would theoretically fall under our clones guidelines then

[brisk shoal]

Hello, why me bot didn't add to top.gg?

it's joined Top.gg Verification Center and left it at the same time

[long ferry]

Your bot was approved, thats why

[brisk shoal]

how can i know if the bot was approved or no?

[long ferry]

• if your bot is publicly accessible
• you have the dev role
• you have received a direct message from luca

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[brisk shoal]

i didn't get dm or ping ;-;

but i have bot developer role

[long ferry]

you werent in the server at the time of approval

[brisk shoal]

yep i saw it

[cunning hinge]

#memes-and-media

[real linden]

Hello, you can remove the server from monitoring. it was hacked a long time ago and i'm wondering why it's still on the site, plus it's been deleted

[long ferry]

Report it using the report button on the server page

[real linden]

I filed a report 3 months ago, all this time there is nothing

[sturdy swan]

Hey what’s a example of a functional command?

[long ferry]

any command that likely does not have a static response, such as a command that is able to give a user a role or remove a role

[sturdy swan]

I see! Just checking if you guys invited with slash commands? I’m sure the invite had slash commands but let me know.

[long ferry]

we invite bots with slash commands yes

as the majority of bots are enforcing slash commands

[sturdy swan]

Okay thanks

[sturdy swan]

i have say, create-embed, ping, ban, kick, mute and i got declined and most people said use those commands, i'm unsure on what commands should be coded to have a high chance of acceptance

all the commands are functional as well.

[long ferry]

If your bot was declined, reach out to the reviewer

These commands definitely sound fine in my opinion

[civic linden]

@long ferry

[long ferry]

Can't help

[civic linden]

Okay

[patent needle]

Hiey, does anyone know why I can't find my bot by language? I asked about this about 3 months ago, but nothing has changed 😦

[lone ether]

wdym?

what bot?

[patent needle]

i meant my bot, i can't find him by language, but i can find by category

[lone ether]

can i get the id

[patent needle]

yup, this one exactly: 985196772454449182

[lone ether]

hm weird i don't see it either

maybe a mod will be more helpful in this matter

[zinc oracle]

I had no problem searching for it

[patent needle]

but by language, not name or category

[shell inlet]

what do u mean searching by "language"

[patent needle]

this one ^^

[lone ether]

just to make sure you type "polish" in the search and it doesn't show right

[patent needle]

indeed, i wrote 'polish', then i chose this language, but the bot was not on the list

[lone ether]

yeah can confirm it didn't show for me either

[dapper spear]

How can I check the status of my bot for verification?

[lone ether]

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[dapper spear]

thx!

[atomic comet]

<@&817055174613794826> user ID 1114914325782609921 is doing the steam scam

[cerulean ember]

-b 1114914325782609921 scam dms to users

[wild stone]

TaymoreJones_xd#1450 was successfully banned.

[cerulean ember]

Thanks

[atomic comet]

No problem!

[sturdy swan]

I am Doing a Chatbot, So can I enable privileged intents for my Discord Chat bot?? If my bot got verified??
The Bot is working there is a command called /setchannel so after we put a channel name the bot will start chat there if we messaging in that channel. so will I can Approve privileged intents to the chatbot if the bot got verified??

[long ferry]

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[long ferry]

You can ask in #development

[desert yew]

hey guys, got an issue, my bot (reaction roles) decided it didn't want to work. Anytime I type in any command for it I get

Reaction Roles
BOT
— Today at 4:24 PM
The application did not respond
Only you can see this • Dismiss message

any idea whats going with it?

[cobalt sleet]

You can ask in #development

[desert yew]

done, feel free to remove that message if you want 🙂

[sturdy swan]

How to add a banenr like this?

to the top.gg bot site

[grand prism]

It's background image

You can set it when you click "edit"

There should be an option like this or something similar, I don't remember what it's called exactly

[wheat forum]

Thanks guys for your support and responses. I jjust have one more question. The search is quite clunky and I dont retrieve trhe results I need. Do you know or help me find a bot which notify when somebody joins to specific game server?

This game is from Steam.

[grand prism]

If the game doesn't have any API, I doubt it's possible. Such a bot might never have been created if the game didn't have an API

If I were you, I'd search github and possibly some forum related to the game for information if something like this is possible

[wheat forum]

I have this already

Im looking for notifaction bot yet

[ashen sparrow]

Hi, i would like to ask how can i set my description, so it will look like this?

[ashen sparrow]

and pls ping me

[floral pagoda]

HTML/CSS

[unborn quest]

can anyone tell me why its 0 ?

[fringe relic]

Incorrect server count?

#topgg-api

[pastel beacon]

Hello for some reason I'm unable to vote from a week or so 🥲

[long ferry]

-cloudflare

[wild stone]

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[sturdy swan]

but top.gg says we cant upload a background image bcz there is a bug on top..gg website bruhh

...

[unborn hinge]

i think you can if it's a .png file idk for sure

[long ferry]

you cant set it at all at the moment

its a bug

[unborn hinge]

oh lol

[eternal token]

How I Can Rename The Bot In The Top.gg

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[umbral furnace]

I don't have an ad blocker on my phone

[gloomy shell]

Hey there! We are investigating this issue, please bear with us. You can just click "Its Disabled!" and vote normally. Thanks!

[umbral furnace]

That's another problem, I've clicked it 5 times and it just brings me to the authorization page

[gloomy shell]

It looks like just clicking the its disabled button doesnt work, you'll need to use an incognito browser or wait for us to resolve the issue 🙂

#site-status

sorry for the problem!

[stoic socket]

https://cdn.capy.host/uploads/471409054594498561/a4ibDHO9x2b4.png

(i have premium)

[gloomy shell]

Hey, we've noticed this issue as well and we are investigating why they are appearing for premium users. We'll look into that as soon as we fix the voting issues

[stoic socket]

awesome ty

i also don't have the premium badge, but thats a minor issue so no rush

[cobalt sleet]

Fixed!

[stoic socket]

yipee

ty

[ashen sparrow]

hi, how can i display on how many servers my bot is? like this:

[gloomy shell]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[gloomy shell]

you can ask for help in #topgg-api

[ashen sparrow]

thx

[stoic socket]

found a bug

cancelling works without asking for confirmation, trying to resubscribe becomes impossible

https://cdn.capy.host/uploads/471409054594498561/DTOVVTsjRXr1.png

[gloomy shell]

I would assume that your sub hasn't actually "ended" because there is time remaining, and so you can't resubscribe because its still "active" - we'll have to investigate this further in the future.

[stoic socket]

alr

[gloomy shell]

I can check your account rq to see if its still active

[stoic socket]

i feel like it should ask for confirmation before cancelling, i did not mean to cancel tbf

[gloomy shell]

Yeah i'll write that down to fix

@stoic socket - it looks like you purchased on the 3rd, so it should let you "resub" after the third of july if i had to guess

[stoic socket]

alrighty

[fiery token]

why does my bot have no pfp on the site?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[fiery token]

thinks

thanks

uhm, my bots name is deleted user something now

[long ferry]

yeah your listing has a different invite to a different bot too

which isnt allowed

if your bot is deleted, delete the listing and submit a new bot

[fiery token]

ohhhh, i completely forgot, my old account got disabled and i forgot to do@that

[fiery token]

currently i have an ad in the auction, what do i do?

[long ferry]

cant really do anything there if it is associated with said bot

[fiery token]

hm that's sad

[abstract glacier]

Are you there?

[fiery token]

yeah

[long ferry]

-b 1078237698982154260 trying to pull a support scam

[wild stone]

Selima ba#1766 was successfully banned.

[long ferry]

@fiery token dont actually join anything they provided you with

[fiery token]

alright, he didn't even send me anything

[low holly]

can you change your bot's display name on the site? can't seem to find an option for it in the dashboard, assuming you cant

[grand prism]

Read this

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[low holly]

ah so you have to change the actual bot name

cant have sum different

alr

thanks

[long ferry]

no ads please

thank you

[plain pulsar]

no one ever actually answered this. I'm starting to think vote credits for servers are a scam ngl

There's no actual link to claim them for servers and when I replace "bot" in the link with "server" or "servers" I get a 404 error

[long ferry]

could you provide me your server id

[plain pulsar]

1064032730955919451

I honestly just want to be able to see the page before I ask everyone to upvote again. I advertise often so I thought the credits would be nice

[long ferry]

https://top.gg/servers/1064032730955919451/votes should be found here

[plain pulsar]

when I click the link

[gloomy shell]

Is the server owned by you on Top.gg or a team?

[long ferry]

creators has them listed as far as I can see

can you logout, back in and check again?

[soft copper]

I cant vote

But I can vote another bots

[gloomy shell]

you'll need to clear your cache, we reverted that update that caused the ad blocker pop up

[plain pulsar]

By me.

[gloomy shell]

Annoying question i know but have you tried using an alternative browser?

[plain pulsar]

That worked! Thank you sooo much

[soft copper]

I will try

[fair bronze]

same problem

[long ferry]

I'm taking a fair guess thats caused by brave itself

[fair bronze]

i use brave for voting some bot and facing same issue even after i off the add blocker

[long ferry]

could you try something like chrome

[fair bronze]

i mean we can

but the thing is brave is convenient to use so please try to fix this issue soon

[soft copper]

I tried with clear cache in chrome but same

I will try with opera

[long ferry]

opera may cause that issue too

[fair bronze]

there is some bug i am sure

[ocean vine]

#site-status

[karmic jasper]

this keeps popping up and a ad literally in the screen

[abstract pendant]

yeah same for me

incognito doesnt work neither

[shadow rivet]

Can only team owners edit a teams bio and name? and pfp

[gloomy shell]

Clear your cache and it should allow you to vote without an adblocker pop up now 🙂

[long ferry]

yeah

[shadow rivet]

Aw man But thanks

[soft copper]

I had to restart the modem and the problem was gone ty

[slim hawk]

hello i want to ask something i changed my bot everything is same just the bot has changed do i need to apply again from top.gg

[long ferry]

you do not no

as long as it still continuously follows our guidelines @ #rules-and-info

[pulsar rock]

there's a huge gap on the bot page from the overview and the descriptions

[floral pagoda]

The team is aware of this, thanks!

It's actually an ad that's just placed in the wrong section

[pulsar rock]

oh alright np

[gloomy shell]

Are you still experiencing this issue?

[tribal zealot]

anyone got help for this same thing is happening to me too

[karmic jasper]

clear cache of the browser u r using

it worked for me

[tribal zealot]

oh

[distant egret]

+1

[spark stirrup]

Is the site down or is it just my wifi not working?

[bold kraken]

first off, no. i've been through too much to even consider it. second, i'm on a private browser and it's still doing this

[long ferry]

Do you have your adblocker enabled on your private browser

[bold kraken]

yes, and as i made clear, i refuse to disable it

i really don't appreciate being forced to consider disabling just to do one lousy thing

[long ferry]

Then you can't really vote apart from buying premium, which gets rid of ads themselves

[pulsar rock]

[desert bloom]

worked now

[bold kraken]

if you think i'm spending any money to get rid of ads for a site i barely touch, you are sadly mistaken

[rough sundial]

why does it still happen to me?

[fossil stag]

[desert bloom]

yeah, works now doesnt works next moment

[rough sundial]

Is it some kind of bug or something else?

[spark stirrup]

I think the site might be down

[thorny nexus]

i have already turned the adblock off bru, still won't let me vote

[long ferry]

I have no clue what that browser is, but I'd suggest trying Chrome

[honest kite]

The site is down again

It isn't a chrome issue

[weak turtle]

Im in chrome its defintely not a chrome issue, I was able to vote perfectly fine last night, had no add blockers set up but now it wont let me vote

[thorny nexus]

still same

[stark lodge]

well, um, can ya at least let the dev team know what the deal is? in like 3-4hrs my voting streaks are going to get screwed over.
site's clearly down too, nothing to do with browsers right now.

[split stream]

Yeah the site is down

[weak turtle]

Well I am thankful its not my settings, spent a good portion of my morning trying to figure it out before joining here

[idle forge]

One message removed from a suspended account.

[grizzled girder]

is it still down?

[bold kraken]

yes

[grizzled girder]

tru

[open oxide]

how i can conect top.gg in my bot?

[still snow]

My blocker is disabled but I can't vote

Neither my friend

And then it pushes me to a popup and demand access to my discord account and email address

Wtf is this

We just want to vote?

[still snow]

It's the same for me and a few others, won't let us to vote

[still snow]

With the chapta, like any normal site? Instead of accessing my email address

I didn't have to give it before and it's been years of voting

[mint ruin]

I am trying to vote for a server on top.gg and it wants me to turn off my ad blocker so I do that and refresh the page and try voting again so it's an endless loop of authorizing top.gg and trying to vote but it never works and same problem

Worked now but it took at least 10 tries when I had the ad blocker off

[desert bloom]

This long empty space between short description and long description, how do I get rid of this? looks like every bot page have this.

[long ferry]

That's known right now, the devs are aware

[prisma juniper]

So I had an ad blocker, used it for months, it costs like 3 bucks a month or something, and i got onto top gg today to vote and it kept telling me to disable my ad blocker...Except the ad blocker never worked for top gg anyways. So I go in and disable it for this site, reload it, 1 more ad that never showed up before popped up, and then I get the message telling me to disable it again, even though I already had. So I go back and check, it's stilll disabled. And it keeps going back and forth until i was forced to delete my ad blocker just to vote. I don't understand why it wouldn't just let it go, it was disabled, ads were popping up, there was 0 reason for it to keep popping up to the point I had to delete an app I paid money on

Never once gotten this message before today aswell

Oh and for extra reference, the ad blocker is set to certain websites i choose, not every website. It's never actually been enabled on top gg before that I'm aware of

Soooooooo

[prisma juniper]

Lucky bastard, mine wasn't even enabled on top gg and it forced me to delete mine

[stoic socket]

they are aware its an issue

if you whitelist top.gg you wont get the popup

[prisma juniper]

But how is it finna make me delete an app I paid for after it's never even been used for top gg

[prisma juniper]

how does one do that?

[stoic socket]

what adblocker do you use?

[prisma juniper]

It's got a weird ass german name but it's icon is like, a gold and green shield thing

Had 5 stars so I went for it and it worked beautifully

[stoic socket]

do you have a link? i can try find how to whitelist for you

[prisma juniper]

Even if I can't quite understand it's name

I can look yee

I might be dumb but I also can't find a link. I'm just gonna keep it perm disabled on top gg and then stop voting alltogether if it keeps happening

[stoic socket]

you can vote in incognito too

[cerulean ember]

@carmine siren please don’t post inappropriate gifs in this channel

[glossy leaf]

why logo is not showing...

@glossy leaf what that mean ???

[fiery token]

hello again @long ferry, can't seem to find the delete button for the bot, is it because i'm on another account?

i still have created a group and have admin

oh nvm, found it my bad

[mighty basalt]

My bot changed profile pictures but top.gg changed it to a UB Which is the initials of my bot how do i fix this?

[weak hull]

Is there a specific support option for DMCA removal?

[fringe relic]

discord support

we aren't affiliated with discord itself though

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[fringe relic]

^

[weak hull]

nah I mean DMCA removal from TopGG lol

Someone has taken to copying our premium bot, despite the TopGG post not being updated or online and it shows up when you google our bot because of SEO

[stoic socket]

send the DMCA to Discord

the assets are hosted by Discord, nothing Top.gg can do

[gloomy shell]

I believe I already responded to your ticket online and handled the situation

[stoic socket]

[weak hull]

oh i see that

thank you so much @gloomy shell

[gloomy shell]

yw! glad i could help

[cold sequoia]

Got that today, whitelisted the top.gg (however there were no problem before) still uppears.
On It's disabled button click tries authorise me in discord.

That happens in Chrome Version 115.0.5790.13 (Official Build) beta (arm64), in Safari everything's fine

[gloomy shell]

So when youc lick "its disabled" it tries to log you in to discord?

use an adblocker that isnt disabled i guess?

yeah we're working on removing the middle paged ads

im not sure what you mean by that

yeah, im not sure what you mean by weird fandom shit

Im not sure if maybe we can resolve that issue on mobile, i can mention it to someone

[cold sequoia]

yes

[gloomy shell]

have you tried to clear your cache on that browser yet?

[cold sequoia]

yeah, I did. It asks for login even if I am already logged in (i see my avatar instead of login button in the top right corner)

[sturdy swan]

Hi

[still snow]

Hello I still can't vote from my browser, it gives me the log in then I log in and it gives me the page of this and that's how it goes around

Oh you say trust the internet strangers with my personal information?

[still snow]

No that doesn't work for me

🤥🙄🤫.

[eternal shore]

heyo

i wanna report a bug

u can bypass the no adblock thing

[long ferry]

You can report bugs at https://support.top.gg or email equivalent at [e-mail]

[eternal shore]

k

[still snow]

You cannot know that but I'm not here for simps promises just to report that I can't vote because of the latest change

[long ferry]

If you're still getting the adblocker message, your adblocker might still be interacting with top.gg. For testing sake, try removing it entirely and see if that works

[eternal shore]

that ad block message can be bypassed entirely lmao

[long ferry]

Also, ensure you're not using DNS based adblockers either, as that's a thing too

[long ferry]

Like I said, if you wish to report a bug regarding it, see the resources I've mentioned above

[eternal shore]

yeah im filling that out

[long ferry]

Thank you

[cold sequoia]

it's sooo highly likely that guy with cyrrilic name won't trust that privacy policy 🙂 Also because it would be hard to sue top.gg in case they violate that policy

[still snow]

But i don't have any and I tried all, I Cleared cookies, use incognito, logged in repeatedly

[long ferry]

Does your browser perhaps have a built in adblocker? Could you tell me the browser you're using, what version and what adblocker you were using?

[still snow]

Samsung browser, no adblock

[long ferry]

Could you try something like Google Chrome and see if that happens there too?

[eternal shore]

heyo i wanna attach a video but its too big and i kinda need to send it what do it do?

[long ferry]

Probs best to upload it to YouTube and set it as unlisted

[eternal shore]

k

[still snow]

No room on phone for more apps, anyway why would I need add other apps for one website I used for years, it's not something I'd do even if my phone had room

[long ferry]

Can't really help then, it should work normally if your adblocker is disabled/not installed, so I'm taking a guess the browser itself is causing it

[still snow]

It's not the browser it worked until yesterday I had no any issue at all, still doesn't have any issue with any other site

It's topgg, my browser wasn't updated for weeks either

[sturdy swan]

I'm on step 2 filling out server details and I cannot go to the next step. There is no indication on the page that I've done anything wrong. THe button seems unresponsive.

[gloomy shell]

Hey there - go to your profile (https://top.gg/user/me) and find your server, click edit, fill out the details, and click save. That should publish your server properly

[sturdy swan]

It just says I don't have any projects.

[gloomy shell]

Is the top.gg bot in your server already?

[sturdy swan]

Yes.

[gloomy shell]

you might have to log out and back in again, it should appear on your profile if you have the bot.

[sturdy swan]

Nope.

[cold sequoia]

I used Safari to vote

[gloomy shell]

Try going to this url : top.gg/servers/YOUR SERVER ID/edit

Put your servers discord ID there

[sturdy swan]

That seems to have worked.

Thank

[gloomy shell]

Interesting, not sure why it didn't show on your profile, but I'm glad you were able to get it!!

[sturdy swan]

The other edit page looks pretty different from this one.

[gloomy shell]

Yeah the first one is the submission page, this one is the actual live edit page. They have differing content

We have more options on the live edit page

[sturdy swan]

Maybe it's because linux or something idk

[outer kindle]

Are we supposed to get an email alerting us we won an auction?

Assuming we do? As we get emails to alert on outbid?

[gloomy shell]

You should, however there have been reports that it isn't 100 percent reliable. We've been trying to work on that the past couple of weeks.

[nimble dust]

where can I go to report a scam artist?

[long ferry]

If it is related to this server, you can reach out to a moderator

[nimble dust]

More like someone dming people from this server with a virus app

I decided to run their app in my sandboxed environment & its patterns are virus-like, yet undetectable

it's one of those "can you download my app" type people

proof if needed, @kind reef is a suspect

[long ferry]

-b 1051470312102952961 malware scam, trying to get people to install malware in dms

[wild stone]

Lara.#8053 was successfully banned.

[long ferry]

Yup thanks

Had multiple of these earlier

[nimble dust]

yep

this person might also be one

bc they dmed me at the same time as the other 2

[long ferry]

I'd

[nimble dust]

I'd just be suspicious in case

[long ferry]

Id*

[nimble dust]

559186767912239105

[long ferry]

Will keep a note thanks

[verbal aspen]

I'm not able to vote for bots, error messages always appear, etc.

[long ferry]

What error messages

[outer kindle]

Thank you

[verbal aspen]

Application Error: A client-side exception occurred (see browser console for more information) .

[normal moth]

I am unable to add a new server. when i head to add server menu, i get this:

hitting refresh server also gives the same page. there is no field to add server details(or even select one of my servers)

[ancient trail]

it says disable ad blocker even when its disabled

[next kestrel]

Click on refresh servers

[next kestrel]

Have you tried reloading the page?

[ancient trail]

yup

[normal moth]

did that 10 times. also mentioned this here: #support message

[next kestrel]

Okay, I want you to follow the steps below and see if this would help ⬇️

-cacheclear

[wild stone]

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[ancient trail]

ty

[next kestrel]

Try clearing your browser cache as per #support message and try to logout and login

[true oyster]

Hello, I have a problem in the page of my bot and it is that the avatar does not load and the total servers are not updated. How can I solve that?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[still snow]

I don't have that, never had, neither room for more app for every website I usually visit

[carmine turret]

Hi, how do I change owner of my Discord on the website? Thanks

[lusty stratus]

Hello, i cant see the Invite button on my screen

[white cedar]

Is it normal for that to appear every time I want to vote with a bot?

[floral pagoda]

Try a different browser

[modern moth]

I got an email to contact the moderator who have my server locked on website due to description. How do I get in touch with that person?!

[gloomy shell]

You can dm them here on Discord

[modern moth]

which moderator is Odin

There are 3 here

[gloomy shell]

You can contact him here: @cyan palm

[mighty basalt]

I’ve changed my discord bot logo but on top.gg is shows at UB how do i change this?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[mighty basalt]

alright tanks

[mighty basalt]

on mobile?

[long ferry]

Info tab

[open oxide]

@lone ether

bro the help command of my bot works...

they approved my bot and then disapproved because the help command didn't work

[long ferry]

Nah your bot was declined, not approved then deleted

Direct message them

[noble wing]

Bro this site is still gaslighting me ong

It works long enough to tell me I'm using adblock and that I'm not logged in

Then it just..doesnt load

Times out eventually

Thassiy

Thassit

[terse summit]

Hyy there every one

[noble wing]

Hello

Can you help me

This cursed thing keeps saying there's something wrong with the host site

But it seems like everyone else is using it just fine

[terse summit]

No I am using this site and this is not working well

It's very slow even I am using wifi

[noble wing]

Are you getting this screen too?

[terse summit]

No I don't

[noble wing]

Hmm..

[terse summit]

🙄

[noble wing]

Just gotta wait ig

[terse summit]

Yeah

@noble wing where are you from btw

[noble wing]

America

[terse summit]

Woo great

Btw I have one earning opportunity any one is here who is interesting

[cerulean ember]

Please no ads

#rules-and-info

[noble wing]

It really aint that great

@cerulean ember can you help?

[cerulean ember]

Hi

[noble wing]

Hello

[cerulean ember]

This?

[noble wing]

Ye

[cerulean ember]

Try again coz i can use site

[noble wing]

Its been like this for maybe two weeks for me

I tried clearing my cache

Still nothing

[cerulean ember]

Change browser

[noble wing]

It works so far on chrome...but what possessed it to suddenly stop working on samsung?

Well..either way

Thanks

[terse summit]

Ohkk sorry but I was not doing any ad here but it's ohk

[cerulean ember]

Most probably browser issue since it worked fine on other

[viscid wave]

How can I if my bot get accepted into top.gg

[wind quest]

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[wind quest]

You have to submit your bot via the website & then wait until it's reviewed.

[viscid wave]

I did that, but how will I know if it is accepted or not?

[wind quest]

You'll get a dm from @wild stone and also pinged in #mod-logs or #logs

[viscid wave]

How long will it take?

[wind quest]

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[viscid wave]

Thanks

[wind quest]

Np

[neat flower]

Hey how add my bot?

[grand prism]

https://top.gg/bot/add

[bleak shuttle]

is this still an ongoing bug?

[cerulean ember]

Known issue

[gentle garnet]

https://c.lunish.nl/46BXCJ.mp4 uh what

win11/firefox

(I always reloaded using ctrl+R)

[agile estuary]

same for me atm

except windows 10

Only some bots though

[hardy lion]

a handful of my bots users are reporting that my bot page is returning a 404 page now

[long ferry]

What's your bots id

I cannot see any bots listed by you

[hardy lion]

Sorry i’m just talking as a representative of the bot. The bots id is 1028956609382199346

[long ferry]

The bot page seems to be accessible https://top.gg/bot/1028956609382199346

[hardy lion]

yeah it is to me too, just a handful of my users are having trouble idk

i think it was specifically the vote route

[novel scarab]

Hello! For some reason our server’s votes had reset since we added a vote tracker bot. We had like 50 votes and now it says we only have 3.

Its even missing votes after we added the bot so idek if thats the problem…

Heres proof we definitely had more than 3

[long ferry]

Could you ask them specifically about it

[long ferry]

Votes reset every month

[novel scarab]

Ok, thank you…

[sturdy swan]

The bot "Server Manager" has been approved 2 days ago and the bot avatar still dont appear on the top.gg page.

[fluid birch]

-refreshdata

[wild stone]

@sturdy swan

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

ok i will tell the developer

[bitter palm]

hello

My bot's picture has not changed in top.ggde, how can I do it?

[dreamy abyss]

@bitter palm

[bitter palm]

thank you

[keen aspen]

Hello! I rebranded my bot Wolker to Platinum (same bot) but in site it still shows up as Wolker how can we change that? (I already reset the data and it's been 4 days)

[dreamy abyss]

@keen aspen

[keen aspen]

thats not working

[dreamy abyss]

Try clicking the refresh button, then save a edit again. I cant see any recent changes on your bot from our logs

[wraith coyote]

Hi, people can't vote for my bot, but they can vote for others.
https://top.gg/bot/815289915557675118/vote
Shows error 404.

[dry storm]

i have the same issue rn for 733409243222507670

[stoic socket]

I am able to access it

https://cdn.capy.host/uploads/471409054594498561/266Er7pP49aC.png

both logged in and out, and the Discord embed showing hints its working

[long ferry]

I was just able to reproduce it too

[stoic socket]

this one does not work tho

[gloomy shell]

this page doesnt work in general so likely the server isnt published

[hearty pebble]

i have the same issue https://top.gg/bot/1006520438865801296/vote

[gloomy shell]

this one works fo rme

what browser are you using

[hearty pebble]

Msedge

[gloomy shell]

can you try another browser and see if it works?

worked for me on chrome

[stoic socket]

thats a bot, not a server

[gloomy shell]

oh

im smart

[stoic socket]

bot page works, vote does not, i am on chrome

[gloomy shell]

[stoic socket]

wingamers one does work for me

[gloomy shell]

https://top.gg/bot/733409243222507670

[hearty pebble]

okay, I'll test and if it works I'll clear my browser cache

[long ferry]

Had this 404, then work

[gentle garnet]

broken for me too (plus the one bot I shared earlier today is broke too) (voting)

[gloomy shell]

this is probably that intermittent issue we had previously

it normally fixes itself after 10-15 minutes

[stoic socket]

was gonna say maybe if its a new bot or smth, but its a bot added in 2020 😭

[hearty pebble]

I cleaned my browser cache and the page back to working properly

[gloomy shell]

glad that it was resolved for you, ive notified an engineer to see if we can determine whats causing the issue

[wraith coyote]

Yep, mine is fixed now, thank you

[gloomy shell]

[hearty pebble]

okay! thank u

[dry storm]

its a bot

it works now so

[gloomy shell]

yeah i apologize, i read it wrong. glad it works now tho! we're going to look into it

[warm tide]

hi

the vote page of server gives issue

[gloomy shell]

Could you link the server page for me please?

[warm tide]

https://top.gg/servers/953183523232182292/

this works fine

but when clicking on vote it gives issue

[gloomy shell]

Thank you for letting us know - it should resolve in about 10-15 minutes and you will be able to vote then

[warm tide]

Ty

[robust cairn]

Profile pic aint showing anymore

had this for a long time

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[carmine turret]

Hi, how do I change owner of my Discord on the website? Thanks

[long ferry]

discord bot or server

[sturdy swan]

I cant vote my server

why?

https://top.gg/servers/786590394401030144/vote

[long ferry]

Refer to this

[sturdy swan]

k thanks

[patent needle]

Hey, I'm trying to find a bot that notifies on discord about live streams from tiktok and i hope i can ask you for help, do you know which bot on top.gg is good for that?
//also note, FreshTok can't help because live-stream info is disabled so i need other bot...

[long ferry]

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[patent needle]

of course I tried but wanted to ask for a recommendation 😦 //which is related to support but if mod says that my question isn't, please redirect me to correct channel

[lilac flare]

why can i not invite poketwo bot?

I got an error when visiting top.gg/bot/716390085896962058/invite/.

Error code: 1020
Ray ID: 7d44cdd91c496817
Country: US
Data center: sea01
IP: 45.32.224.62
Timestamp: 2023-06-08 23:09:43 UTC

@long ferry

[stoic socket]

it looks like you are visiting from a VPN / datacenter IP

try using your normal connection

[lilac flare]

i cannot figure out how to do that, nor can i figure out whats connecting me to the datacenter

[stoic socket]

as-choopa is Vultr

what device are you on

[lilac flare]

laptop

tho i get the error on both laptop and phone

[stoic socket]

hm, not sure then. try using mobile data on your phone

https://discord.com/oauth2/authorize?client_id=716390085896962058&scope=bot applications.commands&permissions=388168

thats the direct invite link for Poketwo

[lilac flare]

tyvm

i will solve the connection issue another day, my head hurts

[slow pewter]

Need to speak to someone in private... It's a report about a user

Preferably ASAP

[fluid birch]

Send me a DM and I'll check it first thing in the morning

[slow pewter]

Would prefer it to be now as accounts could be stolen + passwords, etc.

[pulsar rock]

is the ad gap between the overview/description going away? or it's going to stay?

[sturdy swan]

Hey, I have created a team in my alt account and invited this id and transferred my two gg bots to that team and in my alt bots not showing?

Where I can see

[sturdy swan]

...

[sturdy swan]

Anyone help me uhhh 😒

[sturdy swan]

...

[long ferry]

Fyi it's like very early morning, most of the staff is based in europe

What's your alt accounts id

[sturdy swan]

I lost this acc mail and I have created a team from my alt and invited this acc and added my two bots to that team and in my alt not showing that bots :/

My alt id - 1112420988219568201

@long ferry

[sturdy swan]

But I'm from India it's morning 10am :] and too sunny outside

[long ferry]

The 2 other bots like your chatbot one right?

Shizoka is already in a team, so I'm guessing the other 2 bots you own

The other ones haven't been transferred to a team, both not seeing that on site nor on our logs

[sturdy swan]

Ok let me check again

@long ferry hoi can u again see?

I have done it again?

[rose wave]

404...

[long ferry]

Still not seeing any transfers, from which account are you initiating them?

[long ferry]

?

[sturdy swan]

With my alt created team and invitedd this id with admin role and transferring my two bots to team but it's not working

Can any staff or team can do it?

:)

;)

[long ferry]

Likely not

[sturdy swan]

Topgg team also can't?

[long ferry]

Staff itself can't transfer to a team, though you can request a ownership transfer by proving you own the bot, then having the staff delete the bot for you to resubmit

[sturdy swan]

But I paid 15$ for ads

If delete = then all mny waste

[long ferry]

Then best is to wait for your ads to run out before doing so

[sturdy swan]

It's showing in team but :/

Not getting acess

In alt

Showing -_

But no acess in alt -_

@long ferry see this screenshot bro

Ok thanks I got acess

[long ferry]

Oh, try accessing /edit if the buttons wouldn't show

[upbeat grove]

any idea about this space ?

[sturdy swan]

Video

New feature

[upbeat grove]

oh?

from where I can add it ??

[sturdy swan]

If u keep ur video link ur video will display orelse other ads will display in that space

[sturdy swan]

In edit option

Down u can get it

edit/botinfo/video url

@upbeat grove

[upbeat grove]

I am trying for a server

https://dev.raidenbot.xyz/msedge_QnL00ETODb.gif

[sturdy swan]

Idk abt server

[upbeat grove]

ohk

is this normal ??

[warm tide]

I got dm too

[upbeat grove]

@supple mica @vagrant wigeon can you see it pls ?

[warm tide]

Mine was different msg but Anyway I told them my issue resolved

[robust cairn]

it did it

still doesnt show

[long ferry]

I'd

Id

That's not a support user

[long ferry]

Not seeing edits made by you, re-read the embed

@sturdy swan

[robust cairn]

??

[upbeat grove]

I clicked ignore DM

no idea

[upbeat grove]

yeah, same guy

[carmine turret]

How can I transfer server team owner to another member? (My main account got banned and want to transfer to new account) Thanks

[sturdy swan]

Is there an issue with the website? I can see my bot but the vote page gives a 404 error.

Works: https://top.gg/bot/1020584444995850300
Doesn't work: https://top.gg/bot/1020584444995850300/vote

[cerulean ember]

-404

[wild stone]

Voting page 404 issues

Hey! There's currently a site issue that affects a very small number of random bots and servers at a time, where the vote page temporarily returns a 404 error. This issue usually clears itself after 10 - 15 minutes so please try again in a moment! Thank you for your patience and for voting on Top.gg!

[vapid tinsel]

Can a staff member dm me? I got reasonable evidence of someone distributing malware. If not, I can post it here, just thought it would be better to provide proof in DMs

[cerulean ember]

Feel free to post whole ss with user id

You can also dm no worries

[vapid tinsel]

I'll dm, it's quite the amount of images

[cerulean ember]

Np

[sturdy swan]

It's since 11 for me 404

[drifting tinsel]

i have changed my bot name and pfp
when will it be updated to top,gg

[shrewd stone]

Works for me

[drifting tinsel]

i have changed my bot name and pfp
when will it be updated to top,gg

i have changed my bot name and pfp
when will it be updated to top,gg

i have changed my bot name and pfp
when will it be updated to top,gg

[grand prism]

Did you know that instead of writing the same question 4 times, you can search to see if a similar problem has already been answered?

[supple mica]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

hi there's a problem which i am having which is the role i created for my voters isn't appearing at all. and secondly when i choose a role which i reset the name to the name voters, it automatically get resets

to the role which is not called voters, but the original name of the role

@supple mica sorry to ping you but i m having a tough time here

cause it's been a heck of an issue

tried a few times, reseting the role, but the efforts are in vain

i can provide the role name and server id if necessary

[floral pagoda]

Make sure the bot is above the role you want to assign

[sturdy swan]

ah ok

will check on that onceagain

[floral pagoda]

Or do you mean „appearing“ as on the site?

[sturdy swan]

not appearing i think

let me re try again

@floral pagoda the roles that i can see are limited

i can only see a limited amount of roles

[grand prism]

Because only those that the bot can assign are displayed

[sturdy swan]

here as you can see the role is almost at the top of the server

the voters role is below it

let me refresh the page

yeah the selections are still limited

[grand prism]

What is the first role to choose from on the site?

[sturdy swan]

none

that was the role name

[grand prism]

Have you tried moving the role of the bot a little lower? Almost 200 roles is quite a lot, after all

[sturdy swan]

you mean like?

oh the voter's role?

[grand prism]

I'm more referring to the role of top.gg. It is possible that the list of roles on the page is not adapted to display almost 200 roles

[sturdy swan]

sorry so what should i do

cause discord is based on role hierachy

the higher the role the more control and accessibility is on to the roles lower than the ones you're having

[grand prism]

Move the top.gg role so that it is immediately above the role you want to give when voting for the server

[sturdy swan]

so i should make it above the voter's role?

[grand prism]

Then the number of roles should be limited to what you are interested in

[grand prism]

You can try, it is logical then that the list shouldn't be that long and there is no need for the top.gg role to be so high anyway because it will only assign that one role

[sturdy swan]

ah ok

i will let you know if there's any new update

@grand prism it's still not working

#logs

tried to update the roles

tested on another account not working

[split wing]

I want to add my discord bot to top.gg. I filled out the form for confirmation and sent it. Waiting for approval message. but then my bot disappeared from my projects. What is the reason

[sturdy swan]

oh wait now it works

thanks

[supple mica]

Your bot was declined

#mod-logs message

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[split wing]

@supple mica I have a pvp word generator game on the bot. Because of this, he needs to open a private channel and arrange the channel so that only two players can see it, so he asks for those permissions. The "ms yardım" command is a command that allows users to donate to the bot, send a message via dm and the text channel where the command is written.

[supple mica]

Reach out to the reviewer if you want to dispute it.

But your yardim (help) command should be able to run without permissions. The bots features can ask for permissions when needed, but not before.

[split wing]

I will edit the help command as you want and present it again thanks

[inner vortex]

top.gg for bake.gg not working

[mighty basalt]

How to refresh data on top.gg mobile for my discord bot?

@gloomy shell

[cerulean ember]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[cerulean ember]

Go to info tab

[grand prism]

Yea or just enable "desktop view"

[mighty basalt]

ok thank you

[gloomy matrix]

My bots voting page is not working showing error 404

[gloomy shell]

hey! try again in 10-15 minutes and it should work for you

[pastel epoch]

How Can i Put My Server in The Servers List

Should i Pay For it ?

@gloomy shell damn bro you have a lot of Badges

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[pastel epoch]

thx bruv

i have to do a lot of work tho

[arctic plank]

@supple mica hello, i m trying to vote for a bot but it's says 404 error

[gloomy shell]

^ check this

[arctic plank]

Ok

[cursive kettle]

hi

@floral pagoda

@lone anvil

@gloomy shell

i hv a que

i cant add servers to top.gg

help me out pls

[long ferry]

@cursive kettle please dont mass ping staff thank you

what issue are you experiencing

[cursive kettle]

i cant add servers too top.gg

[long ferry]

can you elaborate

what does not allow you to add a server

[cursive kettle]

uh sure ill send u the ss

see no servers

[long ferry]

press refresh servers, then logout and back in

that should resolve it

[cursive kettle]

aight, ill try it if i doesn't work "uh can i ping u"??

[long ferry]

just mention it here

no need to ping staff

[cursive kettle]

oki

oh dayum

Tysm!!!!! , it workedddddddddddddd

[pulsar rock]

the search seems broken, if you type any keyword it just says 0 with no results

[gloomy shell]

Hey there - we're looking into this now, thanks for reporting!

[bright pawn]

i was being told to dm Enigma. He isnt answering to my messages. What should i do? (sent him the messages like 4h ago)

[long ferry]

you should be patient

give them up to a day max, if they didnt respond yet, give them a heads up as they may have forgotten

[bright pawn]

alr

[cursive kettle]

Excuse me unfunny person

How do I change my link?

[long ferry]

what link

[formal python]

Hey can anybody tell me why my bot only showing monthly vote instead of all votes!

[long ferry]

i am not seeing any bots submitted by you, can you tell me your bots id

[formal python]

946638851563225099

[long ferry]

are you referring to these?

[formal python]

yeah

[long ferry]

yeah that will only show the monthly votes, if you wish to suggest a feature to display total votes, feel free to do so through https://feedback.top.gg

-feedback

[wild stone]

Please leave feedback on our official feedback page!

You can read here for more information on how to make a suggestion or provide feedback and access our feedback page directly at https://feedback.top.gg.

[brisk coral]

hello i want to ask some questions is there is any moderators?

[grand prism]

Kinda

[brisk coral]

ok

i was developing my bot and i name it [ Ion Bot ] but i didn't upload it yet in top.gg but when i searched this name in google i found there is another bot in top.gg with name [ Ion ] but without bot for that if i upload my bot in top.gg is that kind of clone or not?

[gloomy shell]

No, clone bots are bots that use the same source code, such as from github

Using the same name isn't a clone

[brisk coral]

oh ok really thanks you helped me so much

[desert bloom]

my ads supposed to be live but no bots showing up, sometime it shows up and sometime doesnt, cant go below page 7, it just shows the loading icon, change page in the url and keep doing that

[gentle garnet]

search seems to be dead

[grand prism]

#support message

They know about it

[opaque wing]

Can you please fix your site top.gg? For months the site has had constant downtime, annoying Cloudflare captchas, reviews not loading, and now search results won't load. I get things happen, but seriously enough is enough.

[gloomy shell]

Were currently hiring a dev if you or someone you know is interested in helping out - #announcements message

Otherwise we are working as quickly as we are able 🙂

[opaque wing]

👀

[opaque wing]

Nice to know, hopefully the site can return to stability 🙏

[gloomy shell]

I hope so too

[rare marsh]

Err can i pls get my Description for my Bot.
I don't wanna write everything again for my next try

[long ferry]

We do not keep backups of descriptions

you'll have to keep backups for yourself

[stoic path]

Hi, this page loads in loop when I try to vote for my discord bot...

[long ferry]

-cloudflare

[wild stone]

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[long ferry]

though gonna suggest to wait a bit nonetheless regarding #site-status

[stoic path]

okay thanks, that worked

[heady grove]

-cloudflare

[long ferry]

staff only

[heady grove]

Oh oki

[royal grotto]

Hi! Are the reviews bugged out? Lost all my reviews for some reason :(

[long ferry]

likely related to #site-status

[keen basin]

oh wow, so top.gg is like your 9-5 with you guys going to an office and everything? thought its a side project of some sort 😓

[gloomy shell]

We are an official company that hires full time employees, yes

Not very many, we'r'e a small startup, but yes

[keen basin]

I see, I swear most of you guys were from Europe. Didn't know you all live in nyc 🤣

[short ether]

[long ferry]

Yes that's known

[sturdy swan]

Hello are reviews still down I seem to can’t put up a review for a server?

[rough lynx]

When trying to vote on this bot it say https://top.gg/bot/1092486863794733208

404
Oops! We can’t seem to find the page you’re looking for.
Don’t worry, we will take you home.

[viscid wave]

A question, it is not useful to remove a bad feedback from people who put a fake one who has not tried a bot

[cerulean ember]

I understand what you trying to say but we have no way of validating that the user never used the bot. So in this case we don’t take action but if you think that review violates our guidelines then feel free to dm any online moderator (or me) with review ss and page link.

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[cerulean ember]

“Review guidelines”

[viscid wave]

He wrote it as a bad bot and rated it with one star because I refused to partner with it

[cerulean ember]

Dm me with ss i can take a look

[elder needle]

So i tried with jpeg and jpg and it fails for both. What am Im doing wrong?

[cerulean ember]

You are not doing anything wrong, it’s broken rn

[elder needle]

Oh ok. Thank you for the information :D

[sturdy swan]

what's Samvardhan user id in discord please?

since i feel i got falsely declined

[long ferry]

@indigo adder

That's the reviewer

[sturdy swan]

thx

Hey Shashank, "Your bot doesn't have any actual (functioning) features/commands.". A different moderator said yeah those commands are perfectly fine, please let your reviewer know!

these commands should be already fine for it to be accepted/approved but let me know if anythinf is wrong thanks

[long ferry]

Direct messages

[rare marsh]

I can write everything again 💀

[long ferry]

Ensure to keep a backup of your description this time then

[static pier]

i can't publish my discord server on mobile

i can't publish my discord server on mobile @long ferry

[rare marsh]

Why?

[static pier]

IDK

AND UR NOT STAFF

[long ferry]

Other users are still able to help

What issue are you facing when trying to add it

[static pier]

I CANT PUBLISH MY DISCORD SERVER ON MOBILE

[long ferry]

Please stop the caps

Describe what does not work

[static pier]

ok it doesn't let me publish I click the button but it's broken

[gentle birch]

has topGG voting problems? or is it my webhook?

[long ferry]

Which publish button? Are you trying to add your server through the account that has the ownership of the server?

[long ferry]

Don't think so, you'd be the first to report it

[gentle birch]

🫠

[static pier]

yes it has I tryed to click the button in the site then I tryed true the bot but now it said page doesn't esist

[long ferry]

What is your servers id?

-id

[wild stone]

An ID is a unique number which is used to identify a user, bot, channel, or message. To obtain an ID, right click on it and click "Copy ID"; this can be done from mobile by holding down.

Should you not see the option to acquire an ID, you need to enable "Developer Mode" which can be done from your user settings, under "appearance".

How to get a user's ID on Discord

[static pier]

Idk how to see it

[long ferry]

https://support.discord.com/hc/en-us/articles/206346498-Where-can-I-find-my-User-Server-Message-ID-

Read this

[static pier]

i can't get it can I show you the link to my server insted

[long ferry]

I can only help with your servers id

[static pier]

can I do it from the discord website I am loged in true my phone there is I'd does it work ?

[long ferry]

You should also be able to obtain your server id on mobile discord, which is described on how to above

[static pier]

give me I bit of time il try

i can't find it all the info you gave is on YouTube but it's outdated there is a new update it's not anymore in the same place

is there another way ?

[long ferry]

This has the up-to-date info on that

Like I said, can't really help otherwise without the server id

[velvet path]

Do you have a custom bot? I think some bots like Nekotina can give you the server id

[static pier]

i don't but il try to get it

[velvet path]

If you have Nekotina in your server, try doing !server or /server and it should give you information about your server along with the server id

[static pier]

i have but whath do I do now

[velvet path]

Run the command !server or /server, you should get the server id

[static pier]

here I have it is 1116993480519057431

[velvet path]

@long ferry we finally got the id

[static pier]

@long ferry here is the id it's 1116993480519057431

[long ferry]

Fill everything out from here instead then https://top.gg/servers/1116993480519057431/edit

[long ferry]

Done, modified their description to comment out their CSS changes

Thanks for your report

[molten yew]

how do i request my bot deleted?

[dreamy abyss]

On your bot overview page, click the delete button on the right side
if your on mobile its under the info tab

Or go directly to the link https://top.gg/bot/<botId>/delete (replace <botId> with your bots ID)

[molten yew]

ok the issue i got is i don't know what to write in the field there

[dreamy abyss]

You write "DELETE" in that text box

The delete icon should then be clicable :)

[molten yew]

thank you 🙂 that could have been more specified for future members :p

but i am thankful for the response 🙂

[dreamy abyss]

I agree 😅
Np <3

[molten yew]

will you look at that! it worked 😄 thank u so much 🙂 if i continue my work on bots again in the future i will re-apply hehe ^^ for now my bot is cancelled due to personal reasons :p

[shrewd plover]

how do I report people for DM advertising?

[long ferry]

Feel free to reach out to me if it is relevant to top.gg

[fiery topaz]

Hey, I would like to report a user based of a spam dm I recieved: UserID: 829088984326995968 Screen: http://blis.bio/ss/4XKkQ.png

[long ferry]

-b 829088984326995968 crypto scam

[wild stone]

АNNОUNСЕМЕNТ ZIGZАG#7649 was successfully banned.

[olive shard]

Anyone can tell me how to fix it?

[long ferry]

known issue, cant be fixed atm

no eta

[late thunder]

790209052374335498

[long ferry]

-b 790209052374335498 crypto scam

[wild stone]

yaren#8575 was successfully banned.

[long ferry]

yup thanks

[swift vortex]

hi

The majority of your commands listed on your bot's page, or help command do not provide a response, or do not seem to function/work.

img
the bot work in our support and other servers and we have commands log i can screenshot it

[long ferry]

you can reach out to the reviewer for help

-declined

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[swift vortex]

i know the reason

read my massage pls

hello?

[long ferry]

you can reach out to the reviewer for that, they're able to help you with your decline as they're the ones who reviewed it

in direct messages

[swift vortex]

mention pls or username

sorry for my bad english

[long ferry]

@wind quest

[swift vortex]

ok thx

[modern torrent]

Hey there

Can someone help me with deleting Team

(we have a project tho)

[long ferry]

you can only delete a team once the project within it is deleted

[narrow apex]

I juste have prepaid my advert for 8$ and it cost me 16$ that's not normal ??

[long ferry]

create a ticket in #auctions-tickets

[wraith coyote]

Happening again, same as the other day. 404 error
https://top.gg/bot/815289915557675118/vote

[unique coral]

@small lantern

[long ferry]

works again

[fallow beacon]

Hello! Quick question. I've seen many bots use an iframe on their bot page, but when I try to use it on mine, it doesn't quite work.
Am I doing something wrong or am I missing something?